Marc Casper Chairman, President and CEO at Thermo Fisher Scientific

5.0★

Digital Advertising Review from Marc Casper

For the digital marketing portion of the project, Scan tracked growth and engagement on our social media platforms. It was clear that their work directly drove growth in our online presence. On the web development side, our investors and internal executive stakeholders were impressed with their work. Its too early to truly gauge the value of the site, but in the immediate term, those who didn't like the old site have really liked the new one.They were great with structuring regular Zoom calls to keep everything on track. Outside of these calls, we communicated via email and Basecamp.

Amanda Watts Founder at Business Advisor Academy

5.0★

Digital Advertising Review from Amanda Watts

In our email marketing campaigns, we've seen a 25% return on investment. Our PPC ROI is 250%. They've found a way to attract an audience to our site despite safety training not being an objectively exciting subject.Their project management skills are fantastic. They report progress to us multiple times a day, which keeps me happy. Scandiweb is always in touch with us to make sure we know how everything is going. We never have to chase them down about anything.

JOSHUA MARGOLIS Owner and Founder at Mind Over Matter

5.0★

eCommerce Development Review from JOSHUA MARGOLIS

The purpose of this project is to redesign the existing website with a modern, user-friendly interface and integrate a custom checkout system tailored for subscription-based services. The new design will enhance the user experience, improve site performance, and streamline the subscription process to increase conversions and customer retention.The speed at which you completed the project without compromising on quality is truly impressive. Not only did you meet our tight deadlines, but the site also looks modern, runs smoothly, and the functionality has been greatly improved.Your attention to detail, responsiveness, and ability to quickly address any feedback or issues along the way made the whole process seamless. This upgrade has already made a significant difference, and we couldn't be happier with the results.

Eli Hamilton Sr. Director of eCommerce at Intelligentsia Coffee Inc.

5.0★

Customer Support Review from Eli Hamilton

This company has delivered exceptional customer support services that made a noticeable impact on our overall workflow and customer satisfaction. From day one, their team demonstrated professionalism, responsiveness, and a genuine commitment to representing our brand with care. They handled customer inquiries promptly, clearly, and with an impressive level of empathyensuring that every interaction felt personalized and attentive.One of the things we appreciated most was their ability to quickly understand our products, processes, and communication tone. They not only answered questions efficiently but also helped educate our customers, resolve issues with patience, and maintain a positive experience even in challenging situations. Their follow-up processes were consistent, their communication was always organized, and their ability to manage high volumes of inquiries without compromising quality truly stood out.They became a seamless extension of our internal team, reducing our workload and allowing us to focus on growth while knowing our customers were in excellent hands. Their dedication, reliability, and customer-first approach made the entire partnership incredibly valuable. We highly recommend their customer support services for any business looking to elevate its service experience.

Romain Devisme Executive Director at Havas Events Shanghai

5.0★

Back Office Outsourcing Review from Romain Devisme

We hired Assistant Setter Online for:contracted customer support solutionshrinking customer querie volumeBeing an agency involved in the business of advertising and marketing we were ramping up our efforts in terms of campaigningAssistant Setter Online does all our inbound processing, phone, chat and e mail support. They started employment with us on test basis initially and during their 2- week onboarding process they did so with our front-line team which was structured. We gave them tours of our products, tone of voice, brand guidelines and escalation workflows. All the traffic entering their channel is currently managed by their team, all the outbound communication is done via RingCentral and they also integrated Tawk.to live chat support on our site, increasing the level of engagement and conversion. After working with Appointment Setter Online, we now have quantitative indicator of results in customer satisfaction levels. They always provide a high level of support and it has saved us a considerable amount of overhead costs in the process of hiring, training and retaining in-house personnel. We would in fact expect savings of 50 percent or more. They have been extremely reactive and structured.

Raul Vizcaino Operations Manager at Supermarket Source Inc

5.0★

Appointment Setting Review from Raul Vizcaino

I am the Operations Manager at Supermarket Source Inc, We empower our customers to excel by providing top-notch equipment and design services to the food retail industry. We needed help with B2B appointment setting and sales closing to increase our revenue and sales, Appointment Setter Online provides B2B appointment-setting services. We provide our company's data, and the team helps us with email, chat, and phone calls. We pay $1,000 for each agent, Appointment Setter Online has increased our sales by 22% so far. The quality of their work exceeds our expectations, Appointment Setter Onlines project manager always contacts us through WhatsApp, Slack, and email. We use High Level to arrange the leads and Google Sheets to maintain records and updates of the sales and leads, Were satisfied with the quality of the team, and they've actually increased our sales.