Are you looking for a trustworthy eCommerce consultant who can provide unbiased expert insight, identify areas of improvement, and advise on scaling an online marketplace? Our curated list, backed by verified client feedback and relevant case studies, is a credible source for discovering top eCommerce consultancy companies. You can explore the listing by location, budget, team size, and more to refine your search and choose a consultant to elevate your eCommerce business.
We have verified over 1,300 eCommerce consultants based on client feedback, niche, industry reputation, and price. Dive into our selection methodology and explore how we identify the premier service providers in the eCommerce consultancy ecosystem.
The Number 1 eCommerce Consultant as Selected by DesignRush is...
Notable clients: AV Leaderz, Nitro Pack, RoadKit, Pixlscapes, Office Replacement Parts
1Digital Agency is an eCommerce consultant with an extensive portfolio of eCommerce solutions. Boasting over a decade of industry experience, it helps clients stay ahead of the curve via comprehensive eCommerce service comprising consulting, search engine optimization (SEO), pay-per-click (PPC) advertising, social media marketing, email marketing, strategy planning, and more.
1Digital Agency Success Story
Challenge: A furniture store sought 1Digital’s consulting services to explore other Return of Investment (ROI) options and, ultimately, boost its sales. It inquired about an advertising strategy highlighting its products’ quality, cost-effectiveness, and fast delivery.
Solution: In coordination with the client, 1Digital Agency settled on targeted Meta advertising, commencing the strategy with a thorough competitor analysis to identify the scale at which other industry contenders leverage Meta for brand promotion. Using Meta Ads Manager, the agency deployed a granular targeting level, pinpointing business owners whose buyer persona matched the client’s and pitching exclusively to well-qualified leads.
Results: Shortly after launching, the Meta campaign witnessed significant success. Namely, the furniture store achieved an impressive return on advertising spend (ROAS) of 20 to above 38 throughout the campaign, successfully converting leads into sales and scaling its eCommerce presence.
Notable clients: United Sports Brands, Wine Glass Writer, Neoh USA, Sterling Brands, Strong Industries
Awesome Dynamic is an end-to-end eCommerce consulting company specializing in brand performance, paid media, and creative services. Its dedicated team of eCommerce experts ensures that clients amplify their reach on platforms like Amazon, Shopify, and Walmart, helping them navigate and optimize their marketplace performance. Since its inception, the agency has managed over 250 accounts worldwide, and its reputation has been affirmed with over 100 five-star reviews on Google and Facebook.
Awesome Dynamic Success Story
Challenge: Teaming up with Awesome Dynamic, An East Coast chemical company aimed to increase brand visibility and sales of its commercial-grade cleaning products. Despite having an established presence on Amazon and their direct-to-consumer website, the client encountered difficulties such as unwarranted Amazon listing removal, underperforming marketing strategy, and unestablished brand identity, prompting them to seek professional advisement.
Solution: Upon evaluating the client’s difficulties, Awesome Dynamic’s proposal featured several remedies, namely addressing flagged Amazon listings, removals, and appeals and introducing new product sizes and bundles for cross-selling. Furthermore, it created cohesive branding, expanded the range of distinct product offerings from 8 to 19, and expanded the brand’s presence to Walmart, Lowe’s, Home Depot, and eBay.
Results: The chemical company’s revenue increased from $27,000 to $16.8 million, witnessing significant client traction — over 250 additional clicks and exposure to over 100,000 shoppers monthly.
Notable clients: Mattress Warehouse, Doyle, Honeybee Health, NEFCO, The Metiri Group
Endertech is a marketing agency and proficient eCommerce consultant with a portfolio extending to software and web development. The agency fosters open collaboration with its clients, boasting extensive experience building successful eCommerce sites and systems through Magento and Shopify, with headless eCommerce solutions and platform migration as complementary offerings. With operations spanning two decades, Endertech has earned the trust of numerous clients, delivering exceptionally functional websites, apps, and software systems.
Endertech Success Story
Challenge: The bedding retailer Mattress Warehouse partnered with Endertech to optimize its product data organization and overcome pertinent challenges. More specifically, the client sought to tackle the inaccurate searchability of over 5,000 stock-keeping units (SKU), an underperforming website, limited metadata associations, and poor search experience due to somewhat outdated technology.
Solution: Endertech analyzed the client’s entire product suite and created a functional repository with a categorization option to improve product searchability and inventory management. This adjustment was extended by an automatic inventory synchronization with Shopify and the enterprise resource planning (ERP) STORIS. Endertech also implemented a headless eCommerce through Contentful Content Management System (CMS), introducing a store locator, order tracking, appointment booking, customer profiles, upsell, cross-sale, and more.
Results: The headless eCommerce campaign enabled Mattress Warehouse to achieve a 50% sales increase following its website’s transformation. In addition to the sales growth, the client endured enhanced searchability, improved Lighthouse scores, and deployment of several customer-friendly features that enhanced the omnichannel experience.
IT Delight is a specialized eCommerce consulting company that offers audits, management, testing, web design, and B2B/B2C-tailored solutions, among other things. The agency prides itself on numerous successful projects powered by a customer-oriented approach, with a client portfolio spanning the food, automotive, healthcare, beauty, fashion, jewelry, and furniture sectors.
IT Delight Success Story
Challenge: Weinzirkus, an online wine retailer, requested IT Delight’s expertise to redesign their website, with a primary focus on fully developing all main site pages to match the new design while also providing ongoing website maintenance and support. Furthermore, the client requested to upgrade the Shopware versions and integrate essential plugins to elevate the website’s functionality and performance.
Solution: Besides designing the main website pages, IT Delight implemented advanced product information management (PIM) and ERP systems and applied a robust SEO strategy to optimize search ranking. The company also provided custom strategy recommendations for business analysis and sales.
Results: Weinzirkus and IT Delight’s collaboration resulted in a revamped, user-friendly website with filters to narrow the search and an enhanced mobile view for a more accessible shopping experience. These improvements elevated the business’ digital presence, operational efficiency, and overall sales performance.
Notable clients: Peacock Alley, Baked by Melissa, Azuga, Partake Foods, Dispatch Health
Eyeful Media is a boutique marketing agency offering direct access to eCommerce consultants with expertise in eCommerce strategy, shopper marketing, retail media, and digital transformation. What sets Eyeful Media apart from the competition is that its consultants are former directors, managers, and associates from top companies, offering services to online, omnichannel, and manufacturing businesses. Recognizing its competence, the company has received notable accolades, including Inc.’s Best in Business accolade, Inc. 5000 list for three consecutive years, and was listed among Adweek’s Fastest Growing Agencies. The agency has also been named a Google Premier Partner for 2024.
Eyeful Media Success Story
Challenge: Peacock Alley is a luxury linen brand that enlisted Eyeful Media’s services for a new eCommerce channel that would improve online sales. The brand envisioned moving beyond traditional marketing methods to better resonate with its prospective client base and their buying experience.
Solution: Eyeful Media performed a thorough site audit that uncovered numerous issues related to the online shopping experience. To overcome them, the agency migrated the platform operations from Magento to Shopify Plus, aiming to improve user experience, optimize engagement, and elevate paid search performance. Moreover, data gathered from these strategies helped position the brand in the market and target more consumers.
Results: Peacock Alley grew its eCommerce channel following the Shopify migration. Namely, the average session length grew by 155%, boosting the conversion rate by 134%, resulting in a remarkable 637% surge in revenue. Additionally, paid conversions soared to 1,500% post-migration, indicating an additional spending of only 721%.
Voltn is an eCommerce consulting company proficient in omni-channel digital marketing solutions. Its team crafts tailored campaigns for eCommerce lifestyle and hospitality clients, poised to propel scalability and high ROI. The agency specializes in hiring and vetting marketing talent, eCommerce marketing strategy, product positioning, strategy audit, internal team audit, social media marketing, content marketing, defining business key performance indicators (KPI), and more. Voltn has completed over 480 client projects, boasting $323 million in client-generated revenue.
Voltn Success Story
Challenge: Lord Lou, a Dutch pet lifestyle brand that sought to revamp its website and expand its online presence. Aiming to assess the viability of its product line and improve the paid marketing performance, the client also requested to migrate its website to Shopify.
Solution: Voltn revamped Lord Lou’s website through Shopify and analyzed customer behavior based on web traffic, leveraging the findings to define lookalike audiences and drive more users. The agency also deployed test video ads and conducted weekly copy tests to broaden the insights while exploring other parameters and themes such as scarcity, holidays, testimonials, and gender.
Results: Following the first year of the campaign launch, Lord Lou achieved over $470,000 in online sales and obtained 1,000 new customers while attaining a four-fold ROAS.
Krish TechnoLabs is an award-winning digital commerce agency with over two decades of experience delivering next-gen, customer-centric eCommerce solutions across any platform. Its consultation service encompasses customized digital commerce strategies enriched with a comprehensive framework for planning and managing online and offline operations. Affirming its reputation, the company has received numerous accolades over the years, including the Adobe Commerce FY20 Commercial Partner of the Year Award and accreditation with the Adobe Commerce Specialization Badge, among others.
Krish TechnoLabs Success Story
Challenge: Seniority Ltd, an online retailer of senior care products, approached Krish to set up a digital commerce shop for healthcare and medical offerings. It wanted to expand its online presence primarily via the eCommerce channel, addressing the issue with the loosely integrated warehousing system that caused a backlog of pending orders. The client also experienced confusing mobile navigation, nonresponsive web layouts, and frequent site crashes.
Solution: Krish migrated the client’s platform operations from Magento 1 to Magento 2, simplifying the user experience (UX). The team also emphasized essential content through larger fonts and additional whitespace between interface elements while introducing a mobile-first design to make the website even more accessible to the target audience.
Results: Due to the migration, Seniority’s sales grew by 150%, while the mobile traffic surged to 180%. The average order value rate surpassed 19%, indicating that the digital store could now efficiently manage traffic and provide a seamless purchasing experience for visitors.
Notable clients: MedExcess, Aroma Kava, LastBid, Budu Sushi, Udifo
Dinarys offers personalized eCommerce consulting services powered by its technical expertise and product-centric approach, poised to elevate business profitability. The team provides tailored solutions, namely ready-made project strategies featuring revenue-making improvements such as business process consulting, design, eCommerce tech support, and operational consulting.
Dinarys Success Story
Challenges: MedExcess, a healthcare supplies marketplace, commissioned Dinarys to build a high-performance eCommerce platform that facilitates seamless distribution and procurement of medical goods. The client requested a fast-loading marketplace with tailored features that ensure robust security and compliance with global commerce regulations.
Solution: Dinarys implemented a minimum viable product (MVP) of the marketplace, outlining its basic architecture enriched with ready-made inventory management and expiration date tracking functionalities. The optimization also featured reinforced security measures to ensure only verified sellers access the platform.
Results: Dinarys’ efforts lead to a significant increase of 6% in customer lifetime value and a 10% reduction in customer acquisition costs. The implementations also contributed to a 4% return customer rate increase and a 21% reduction in checkout time.
Notable clients: TurcomUSA, Marimekko, Watches of Mayfair, Millenium, PetHQ
As an eCommerce consultant, Elogic Commerce’s core offering encompasses comprehensive eCommerce growth strategies, encapsulating the client’s vision, business objectives, and implementation framework. Since its inception, the company has completed over 500 projects, gaining positive client acclaim, as affirmed by a 92% net promoter score (NPS). Its eCommerce suite covers strategy building, platform implementation, project planning, business analysis, team structure planning, existing projects audit, re-platforming, and customer experience (CX) consulting.
Elogic Commerce Success Story
Challenge: A pharma company facing low product visibility, poor customer experience, and compliance discrepancies enlisted Elogic’s services to optimize its eCommerce operations and maintain its functionality and scope growth.
Solution: Elogic migrated the marketplace to Salesforce Commerce Cloud to enable scalability. Moreover, it introduced a B2B procurement portal to optimize the customer experience (CX), ensuring the platform abides by compliance standards. The Elogic team also integrated a robust PIM system and AI-powered data analytics, unifying the end-to-end processes of the eCommerce site.
Results: Following the implementation, the pharma company sold and delivered pharmaceuticals 1.4x faster, gaining elevated product visibility and harmonized workflows. Powered by re-ordering features, the time required for order placement decreased significantly, from an average of 20 minutes to a mere three minutes.
Northern Commerce is a digital agency offering eCommerce consulting, omnichannel solutions, and business expertise for navigating digital change. The company excels in delivering holistic eCommerce solutions, blending technical acumen with strategic alignment through technology audits, stakeholder workshops, and prescriptive solutions to drive informed platform decisions.
Northern Commerce Success Story
Challenge: Tepperman’s, a home furnishing company, tasked Northern Commerce to create an eCommerce storefront that reflects its brand values, provides personalized service, and incentivizes users to visit its physical stores.
Solution: Northern Commerce implemented a conversion-focused strategy featuring a Magento 2 setup. The agency introduced features such as fluid inventory, pricing management, custom credit application integration, and product category templates, to name a few. The storefront was also adapted for mobile devices to ensure a seamless experience for users on any device.
Results: Tepperman’s new website resulted in a 13% web traffic surge, a 19.5% rise in mobile traffic, and a 20% increase in returning site visitors. The Magento 2 configuration simplified the site maintenance and management process, granting users access to inventory, pricing, and credit application functionalities.
How We Picked the Best eCommerce Consulting Companies
In selecting the best eCommerce consulting companies, we assessed their portfolios, client feedback, case studies, consulting expertise, and industry reputation. Our agency experts conducted an in-depth company evaluation to affirm their suitability in the relevant category.
The scoring system we use to assess their overall performance focuses on these key aspects:
eCommerce proficiency: Industry knowledge of eCommerce platforms and tools
Portfolio: Quality of implemented eCommerce campaigns as proven by case studies
Key services: Evaluation of core offerings and specialized expertise domains
Team capabilities: Employees’ backgrounds, relevant experience, and specialized skill sets
Client reviews: Scope of client satisfaction and acclaim reflected across DesignRush and Google reviews
Industry recognition: Awards and other acknowledgments reflecting noteworthy achievements
All agencies on DesignRush undergo evaluation based on professional expertise and verified client reviews. Please note that certain placements are paid partnerships.
Sellvisory is a full-service eCommerce marketing solutions firm based in Mukilteo, Washington. For over 6 years, we've been building and implementing Amazon and Etsy strategies for industry-leading brands and manufacturers across category lines...
With years of experience in the industry, our team brings extensive expertise in various domains of IT services. We stay updated with the latest technologies and industry trends to provide you with cutting-edge solutions that give your business a competitive edge...
Form follows function- this is misunderstood. Form and function should be one, united in a spiritual union. Innovation is often the ability to reach back into the pastand bring back what is good, what is beautiful and what it is. That's why we want to provide each client whit special treatment. Each job is a...
Our 360° services include Branding, Website & Mobile App Development, Digital Marketing, Support, Consultant. Providing 360° solutions with 100% client satisfaction is our goal...
Uwindi creates high-conversion websites & web apps for B2B. Since 2015, we blend design, WordPress (Bricks), and strategy to build scalable digital systems for exec search, logistics, SaaS.
We deliver comprehensive platforms so customer acquisition becomes stable, predictable, and and ROI-ready...
Innovate. Captivate. Dominate the Digital Landscape.
Innovate. Captivate. Dominate the Digital Landscape.
Summit Designs Group, backed by over 15 years of industry expertise, is committed to elevating your business to new heights. Whether you're a startup, small business, or a large-scale organization, our core processes remain consistent, ensuring a dedicated approach tailored to the unique needs of each client...
Transforming the online presence of one of Australias Largest Breweries
Transforming the online presence of one of Australias Largest Breweries
Sky Foundry are Australian based Shopify experts, we specialise in creating exceptional Shopify websites that look incredible and deliver outstanding results for clients...
Flexible, Innovative, and Result Driven Paid Media Company
Flexible, Innovative, and Result Driven Paid Media Company
Our team is dedicated to delivering industry-leading results that align with your business goals. From forecasting to execution, we provide a seamless and collaborative experience, becoming an extension of your internal team. We offer a variety of services crafted to assist brands in implementing omnichannel...
YAS Digital Agency Igniting brands with innovative marketing solutions, we're the creative force behind your success. Unleash the power of strategic marketing with us. Let's get started!...
At Vector Hives, we're dedicated to crafting exceptional designs that elevate your brand. From logos to web and print, our creative team delivers tailored solutions for real impact...
We are an Experience Design Company. We partner with companies worldwide to craft their brand universe and set out on unique journeys to shape their future...
K Ventures is dedicated to nurturing success for early-stage tech startups throughout the West Coast of the USA. We champion the innovative endeavors of young minds, promoting groundbreaking ideas that pave the way for a brighter future...
Digital Thinkers is a digital innovation agency.
But we can be much more than that! We could
be Your partner in success. With our extensive
expertise in product design and software
development, we have the ability to transform
Your ideas into extraordinary digital experiences.
We are Digital...
SiteJacket is a Digital Marketing Agency that specialises in Web Design/Development, Search Engine Optimisation, WordPress Servicing & Branding. We design and build websites that not only look good and work amazingly, but are actually seen by the people you want to see it - potential customers...
Web Design and Digital Marketing Services at Affordable Rates
Web Design and Digital Marketing Services at Affordable Rates
Our business is all about growing yours! With a passion for bridging design aesthetics with the latest marketing technology, our team is dedicated to propelling businesses into the digital age. Whether you're a startup or an established brand, our web design and marketing technology solutions are tailored to...
Boost Your Brand & Revenue with Stellar Online Marketing and Web Development
Boost Your Brand & Revenue with Stellar Online Marketing and Web Development
An Aussie marketing agency specialising PPC marketing, web development, graphic design, and programming. Our team's capabilities give us a unique competitive advantage, allowing us to develop and track effective (and attractive) funnels on just about any platform. Leveraging our expertise in programming, we...
Invoxico Technologies is an adept company in web design and development, acknowledged for its proficiency in crafting customized digital solutions. Their expert team focuses on UI/UX design, web development, CMS development, eCommerce solutions, and mobile app development, and offers a complete range of...
The Only Way to Do Great Work Is to Love What You Do.
The Only Way to Do Great Work Is to Love What You Do.
Welcome to Codepek Digital Agency, your one-stop destination for comprehensive web services designed to elevate your online presence and business success. At Codepek, we combine creativity, technical expertise, and strategic thinking to deliver tailor-made solutions that meet your unique needs...
We've worked with advanced WordPress since 2008 - and WooCommerce since it launched. Therefore , we can help your with precisely anything you might need - whether it's technical challenges or challenges in increasing sales...
Dominate The Digital Landscape With Our Expert Strategies.
Dominate The Digital Landscape With Our Expert Strategies.
Crestify Studio serves as the gateway to unparalleled digital experiences, offering a comprehensive suite of services that span from the creation of compelling websites and intuitive UX/UI designs to powerful SEO strategies, impactful branding, packaging, and content services. As an all-in-one digital...
Transform your brand's story-telling power with our unique fusion of cutting-edge design and marketing acumen. We exceed cost expectations without sacrificing quality, empowering businesses of all sizes. From nimble startups to corporate giants, we craft bespoke solutions that resonate with your audience...
cysparks stands as a strategic leader in delivering next-generation tech solutions designed to future-proof businesses. With expertise in data analytics, software engineering, and cloud services, cysparks enables companies to harness the full power of technology to enhance efficiency...
At SIVOXI, we're more than just a software development company. We're your strategic partner in maximizing profits and harnessing the power of artificial intelligence.
Our passion for business, mathematics, and AI drives our success and defines our specialized services. With a dedicated team of experts...
Liss Solutions, a dynamic firm, offers a comprehensive suite of digital services worldwide, including web and software design, social media management, graphic design, virtual assistance, and data entry. Our dedicated team of skilled professionals collaborates closely with clients to develop tailored...
We Offer extensive Business Development Services Including Websites, Digital Marketing, Search Engine Optimization (SEO) & more. We committed to deliver top-notch software products and services that exceed our clients' expectations. Some of our core keywords are innovation, reliability, excellence, and...
Planet Solutions specializes in crafting comprehensive Strategic Marketing Plans encompassing both digital and non-digital channels, strategically designed to drive sales for your business. Our emphasis lies in developing plans that prioritize essential processes, precise measurements, and deploying marketing...
We aren't your average agency; we're the brains behind some of the tech industry's most disruptive brands. And yeah, we were just crazy enough to think you could change the world!...
Helping business to increase their brand awareness online.
Helping business to increase their brand awareness online.
We're not any digital marketing agency; we know every company is unique; therefore, we'd love to work with you to identify your goals and establish a strategy to improve your sales and online presence according to your budget...
Custom Web and Software Solution - Driven by Trust, Crafted by Expertise.
Custom Web and Software Solution - Driven by Trust, Crafted by Expertise.
ThinkWeb: Your partner for custom web and software solutions. With 15 years of experience and 300+ successful projects, we specialize in secure, tailored web applications. Serving global clients, we excel in healthcare, finance, and e-commerce, ensuring robust security and clean code. We're more than...
We boost your digital success: Turning ideas into outcomes!
We boost your digital success: Turning ideas into outcomes!
Elevate your business with iBiabi Lab's digital expertise! From tailored web design to innovative solutions, we optimize, automate, and integrate, ensuring real and positive results. Our certified team crafts personalized strategies, creating platforms, apps, and AI integrations. Experience cost-effective...
Opening the E-gates to the digital world and unlocking the true potential of your digital marketing
Opening the E-gates to the digital world and unlocking the true potential of your digital marketing
Dtroffle is your digital muse, leading brands to break free from the ordinary and embrace the extraordinary in the digital crowd. It is where imagination meets implementation, transforming brands into digital frontrunners...
Dezinebox: Your strategic ally for branding, web design, graphics, and more. Our commitment is to turn your vision into reality through exceptional design solutions...
Branding, Logo Design, Website Design and business growth with digital marketing are our specialties. We believe you can always be better. Whether you are a new or existing business that needs to refresh and grow, we can help you achieve your goals. Let us help you get your brand where you want to be...
We were a team of digital experts, enterprise architects, management consultants, and branding marketing experts, all aiming to deliver a positive impact on the private, public, and social sectors around the globe...
Maven Infotech is a software development company in The Netherlands & India, delivering innovative digital solutions that boost efficiency, cut costs and drive growth. As your trusted IT partner, we create smart tools and strategies to help your business stay ahead in the digital era...
Experience unparalleled development in WordPress, Mobile, Salesforce, and E-Commerce with TSC America, the leading technology agency in America. With over two decades of expertise, we specialize in Salesforce development and deliver innovative app solutions for a diverse range of clients...
At Ossian Media, we are not just a web design and digital marketing agency; we are your digital dream-weavers. We piece together tip-top end-to-end solutions that turn online meh into online wow. With a focus on user-friendly designs, we build digital playgrounds where your brand and customers can happily...
Websites for Just £10 a Week Nothing to Pay Up-Front.
Websites for Just £10 a Week Nothing to Pay Up-Front.
Based in Leeds since 2008, Websites Etc create affordable websites for small businesses for just £10 a week with nothing to pay up-front. Included in the £10 a week is your website and all updates to the website, every 2 or 3 years you get a whole new website designed to keep you looking great online. For...
Automation-first systems, AI solutions, and scalable digital products for growing companies.
Automation-first systems, AI solutions, and scalable digital products for growing companies.
Boutique software studio focused on automation and AI. We build scalable systems that improve operations, reduce friction, and support long-term growth for startups and companies across the US and LATAM...
Felman Web Design, based in Sydney, Australia, is a freelance web developer and designer dedicated to constructing websites that prioritize tangible results, enhancing your online presence, and fostering business growth. With a commitment to excellence, I engage a network of proficient freelancers and...
Spider Technology: Where Vision Meets Virtual Reality in Web Excellence
Spider Technology: Where Vision Meets Virtual Reality in Web Excellence
Spider Technology, a Melbourne-based business registered with ASIC, specializing in website development services for corporations and individuals. We offer a wide range of web design and development solutions tailored to satisfy the clients requirements to the highest level. Were committed to deliver...
DOOD specializes in elevating your online presence, offering more than just web development we are digital architects committed to crafting bespoke websites tailored to drive your success. With a focus on captivating design and personalized solutions, we empower businesses to thrive in the digital landscape...
At MAGENSE, we ignite growth through innovation, offering custom software, intuitive web apps, and seamless cloud solutions to propel your business forward. With our expertise and commitment to excellence, we empower businesses to thrive in today's digital landscape...
Enabling Success through Strategic IT Empowerment: Ignite Your Digital Future
Enabling Success through Strategic IT Empowerment: Ignite Your Digital Future
Radils Technologies is committed to providing unmatched web services, positioning us as leaders in the industry. Through our unwavering dedication to innovation and client satisfaction, we guarantee that your digital journey with us is not only exceptional but also a testament to our relentless pursuit of...
Elevate your online presence with our innovative web and digital solutions.
Elevate your online presence with our innovative web and digital solutions.
At Webtech 99, we specialize in elevating your online presence through innovative web and digital solutions. Our team combines creativity and technology to craft compelling experiences that propel your brand to new heights in the dynamic digital landscape...
Lumag Digital: Empowering Your Online Success At the Heart of Digital Transformation. Marketing agency specialized in creating strategies in digital channels that help companies increase their sales and achieve their objectives...
4 Frequently Asked Questions About eCommerce Consultants
What do eCommerce consultants specialize in?
eCommerce consulting companies focus on creating marketing and brand marketing strategies to help brands reach their goals. This includes reaching a wider audience, closing more deals and boosting their profit.
Most of them also offer development services and build cutting-edge apps and websites that are fully functional and eye-catching.
Here’s a list of what they do:
Research and analytics
A roadmap and strategy development
Monitoring reviews and customer service
Marketing and advertising strategy
Online store code audits
Custom app and web development
User experience development
Conversion optimization
Advising on product/niche selection
Quality assurance and testing
And more
How much do eCommerce consulting companies charge?
There are several aspects to consider when it comes to the cost of eCommerce consulting services.
On the one hand, it will depend on the company’s expertise. The more skilled and experienced an eCommerce business consultant is, the higher the fee will be.
On the other hand, the location also affects the project cost. For instance, an NYC-based agency is likely to charge more than a company located in Boston.
Finally, the scope and the timeframe of the project will also influence the final cost.
Most of the top eCommerce consulting agencies charge per hour and the price varies between $50 and $150.
Why hire an eCommerce consulting agency?
While ecommerce opens the doors to much bigger markets, it also comes hand-in-hand with fierce competition. eCommerce consulting agencies help businesses develop every aspect of their digital strategy to increase competitiveness and profits.
They are experts in analyzing your business needs, your target market and competition and creating strategies that will lead to business growth.
Here are the top five reasons why you should invest in a certified eCommerce consultant:
1. Reaching The Right Audience
There are more than 2 billion online shoppers in the world. [Statista]
However, not all of these consumers are your audience.
To make every penny invested in your digital business count, you need to focus on the right market.
An eCommerce consultant can help you achieve that by:
Researching the buyer persona: They will describe your ideal clients, discover their likes and dislikes, the buying decisions they make as well as the challenges they face.
Analyzing customer lifecycles: They identify the steps your leads go through before and after they convert or complete a purchase. Thus, by studying each of these phases they will come up with strategies for customer retention and revenue increase.
Retargeting: They will also run retargeting ads and target people who are already familiar with what you offer to make them reengage with your brand.
Your partners’ strategy will help you speak your audience language and put your products in front of the right people who are more likely to make purchases.
2. Improving Customer Service
93% of consumers would make a repeated purchase with brands that offer excellent customer service. [HubSpot]
Building loyalty is the best tool eCommerce businesses can use for improving customer retention and increasing the number of returning clients.
However, trust is not given, rather it is something that should be earned.
Great customer service can help you establish long term relationships. And eCommerce consulting agencies will provide you with actionable tips on how to create memorable customer experiences.
Or, they can implement the following strategies:
Send personalized messages and replies
Provide fast customer support
Experiment with discounts and trial offers
Analyzing customer feedback
And more
3. Enhancing Your Brand Image
Brands have as little as 7 seconds to make a first impression. [Forbes]
Before potential clients click the “buy now” button, they will certainly research your brand. So, depending on where you sell, they will either visit your website or social media profiles to see how credible you are.
And when they do that they will form their opinion about your business within seconds.
Your brand identity is of key importance for getting a winning impression.
A few factors to be considered here are:
A strong logo
Clearly defined values
Unique and high-quality content
Social proof and positive reviews
And more
eCommerce consulting companies will provide you with analysis and solutions on what branding elements you should focus on so that you complete more purchases successfully.
4. Increasing Sales
The average cart abandonment rate is 79.17%. [OptinMonster]
A huge number of shoppers never complete their purchases. They abandon their shopping carts for different reasons including:
Extra costs (shipping, tax fee, etc.)
Requests for account creation
Requirements of credit card info
Long checkout process
And more
eCommerce consulting firms can help you deal with uncompleted purchases by:
Getting inside the heads of your clients and analyzing their behavior to understand what drags them from completing their purchases
Putting together cart recovery strategies including sending personalized emails and remarketing
Making the shopping process easier and smoother
What questions to ask before hiring an eCommerce consulting agency?
Do you have experience in working on similar projects?
What eCommerce consulting services do you offer?
What is your plan for adjusting your services to meet our business needs?
What is your process for creating a roadmap?
What do you think about our brand?
Based on what you see, what improvements do you think can be made?
What results can you promise to deliver and how will you measure them?
Who will work on our project and who will be the main point of contact?
How will we be involved?
How does your pricing work? Are there extra charges to the original quote?
Proposals