Are you looking for a trustworthy eCommerce consultant who can provide unbiased expert insight, identify areas of improvement, and advise on scaling an online marketplace? Our curated list, backed by verified client feedback and relevant case studies, is a credible source for discovering top eCommerce consultancy companies. You can explore the listing by location, budget, team size, and more to refine your search and choose a consultant to elevate your eCommerce business.
We have verified over 1,300 eCommerce consultants based on client feedback, niche, industry reputation, and price. Dive into our selection methodology and explore how we identify the premier service providers in the eCommerce consultancy ecosystem.
The Number 1 eCommerce Consultant as Selected by DesignRush is...
Notable clients: AV Leaderz, Nitro Pack, RoadKit, Pixlscapes, Office Replacement Parts
1Digital Agency is an eCommerce consultant with an extensive portfolio of eCommerce solutions. Boasting over a decade of industry experience, it helps clients stay ahead of the curve via comprehensive eCommerce service comprising consulting, search engine optimization (SEO), pay-per-click (PPC) advertising, social media marketing, email marketing, strategy planning, and more.
1Digital Agency Success Story
Challenge: A furniture store sought 1Digital’s consulting services to explore other Return of Investment (ROI) options and, ultimately, boost its sales. It inquired about an advertising strategy highlighting its products’ quality, cost-effectiveness, and fast delivery.
Solution: In coordination with the client, 1Digital Agency settled on targeted Meta advertising, commencing the strategy with a thorough competitor analysis to identify the scale at which other industry contenders leverage Meta for brand promotion. Using Meta Ads Manager, the agency deployed a granular targeting level, pinpointing business owners whose buyer persona matched the client’s and pitching exclusively to well-qualified leads.
Results: Shortly after launching, the Meta campaign witnessed significant success. Namely, the furniture store achieved an impressive return on advertising spend (ROAS) of 20 to above 38 throughout the campaign, successfully converting leads into sales and scaling its eCommerce presence.
Notable clients: United Sports Brands, Wine Glass Writer, Neoh USA, Sterling Brands, Strong Industries
Awesome Dynamic is an end-to-end eCommerce consulting company specializing in brand performance, paid media, and creative services. Its dedicated team of eCommerce experts ensures that clients amplify their reach on platforms like Amazon, Shopify, and Walmart, helping them navigate and optimize their marketplace performance. Since its inception, the agency has managed over 250 accounts worldwide, and its reputation has been affirmed with over 100 five-star reviews on Google and Facebook.
Awesome Dynamic Success Story
Challenge: Teaming up with Awesome Dynamic, An East Coast chemical company aimed to increase brand visibility and sales of its commercial-grade cleaning products. Despite having an established presence on Amazon and their direct-to-consumer website, the client encountered difficulties such as unwarranted Amazon listing removal, underperforming marketing strategy, and unestablished brand identity, prompting them to seek professional advisement.
Solution: Upon evaluating the client’s difficulties, Awesome Dynamic’s proposal featured several remedies, namely addressing flagged Amazon listings, removals, and appeals and introducing new product sizes and bundles for cross-selling. Furthermore, it created cohesive branding, expanded the range of distinct product offerings from 8 to 19, and expanded the brand’s presence to Walmart, Lowe’s, Home Depot, and eBay.
Results: The chemical company’s revenue increased from $27,000 to $16.8 million, witnessing significant client traction — over 250 additional clicks and exposure to over 100,000 shoppers monthly.
Notable clients: Mattress Warehouse, Doyle, Honeybee Health, NEFCO, The Metiri Group
Endertech is a marketing agency and proficient eCommerce consultant with a portfolio extending to software and web development. The agency fosters open collaboration with its clients, boasting extensive experience building successful eCommerce sites and systems through Magento and Shopify, with headless eCommerce solutions and platform migration as complementary offerings. With operations spanning two decades, Endertech has earned the trust of numerous clients, delivering exceptionally functional websites, apps, and software systems.
Endertech Success Story
Challenge: The bedding retailer Mattress Warehouse partnered with Endertech to optimize its product data organization and overcome pertinent challenges. More specifically, the client sought to tackle the inaccurate searchability of over 5,000 stock-keeping units (SKU), an underperforming website, limited metadata associations, and poor search experience due to somewhat outdated technology.
Solution: Endertech analyzed the client’s entire product suite and created a functional repository with a categorization option to improve product searchability and inventory management. This adjustment was extended by an automatic inventory synchronization with Shopify and the enterprise resource planning (ERP) STORIS. Endertech also implemented a headless eCommerce through Contentful Content Management System (CMS), introducing a store locator, order tracking, appointment booking, customer profiles, upsell, cross-sale, and more.
Results: The headless eCommerce campaign enabled Mattress Warehouse to achieve a 50% sales increase following its website’s transformation. In addition to the sales growth, the client endured enhanced searchability, improved Lighthouse scores, and deployment of several customer-friendly features that enhanced the omnichannel experience.
IT Delight is a specialized eCommerce consulting company that offers audits, management, testing, web design, and B2B/B2C-tailored solutions, among other things. The agency prides itself on numerous successful projects powered by a customer-oriented approach, with a client portfolio spanning the food, automotive, healthcare, beauty, fashion, jewelry, and furniture sectors.
IT Delight Success Story
Challenge: Weinzirkus, an online wine retailer, requested IT Delight’s expertise to redesign their website, with a primary focus on fully developing all main site pages to match the new design while also providing ongoing website maintenance and support. Furthermore, the client requested to upgrade the Shopware versions and integrate essential plugins to elevate the website’s functionality and performance.
Solution: Besides designing the main website pages, IT Delight implemented advanced product information management (PIM) and ERP systems and applied a robust SEO strategy to optimize search ranking. The company also provided custom strategy recommendations for business analysis and sales.
Results: Weinzirkus and IT Delight’s collaboration resulted in a revamped, user-friendly website with filters to narrow the search and an enhanced mobile view for a more accessible shopping experience. These improvements elevated the business’ digital presence, operational efficiency, and overall sales performance.
Notable clients: Peacock Alley, Baked by Melissa, Azuga, Partake Foods, Dispatch Health
Eyeful Media is a boutique marketing agency offering direct access to eCommerce consultants with expertise in eCommerce strategy, shopper marketing, retail media, and digital transformation. What sets Eyeful Media apart from the competition is that its consultants are former directors, managers, and associates from top companies, offering services to online, omnichannel, and manufacturing businesses. Recognizing its competence, the company has received notable accolades, including Inc.’s Best in Business accolade, Inc. 5000 list for three consecutive years, and was listed among Adweek’s Fastest Growing Agencies. The agency has also been named a Google Premier Partner for 2024.
Eyeful Media Success Story
Challenge: Peacock Alley is a luxury linen brand that enlisted Eyeful Media’s services for a new eCommerce channel that would improve online sales. The brand envisioned moving beyond traditional marketing methods to better resonate with its prospective client base and their buying experience.
Solution: Eyeful Media performed a thorough site audit that uncovered numerous issues related to the online shopping experience. To overcome them, the agency migrated the platform operations from Magento to Shopify Plus, aiming to improve user experience, optimize engagement, and elevate paid search performance. Moreover, data gathered from these strategies helped position the brand in the market and target more consumers.
Results: Peacock Alley grew its eCommerce channel following the Shopify migration. Namely, the average session length grew by 155%, boosting the conversion rate by 134%, resulting in a remarkable 637% surge in revenue. Additionally, paid conversions soared to 1,500% post-migration, indicating an additional spending of only 721%.
Voltn is an eCommerce consulting company proficient in omni-channel digital marketing solutions. Its team crafts tailored campaigns for eCommerce lifestyle and hospitality clients, poised to propel scalability and high ROI. The agency specializes in hiring and vetting marketing talent, eCommerce marketing strategy, product positioning, strategy audit, internal team audit, social media marketing, content marketing, defining business key performance indicators (KPI), and more. Voltn has completed over 480 client projects, boasting $323 million in client-generated revenue.
Voltn Success Story
Challenge: Lord Lou, a Dutch pet lifestyle brand that sought to revamp its website and expand its online presence. Aiming to assess the viability of its product line and improve the paid marketing performance, the client also requested to migrate its website to Shopify.
Solution: Voltn revamped Lord Lou’s website through Shopify and analyzed customer behavior based on web traffic, leveraging the findings to define lookalike audiences and drive more users. The agency also deployed test video ads and conducted weekly copy tests to broaden the insights while exploring other parameters and themes such as scarcity, holidays, testimonials, and gender.
Results: Following the first year of the campaign launch, Lord Lou achieved over $470,000 in online sales and obtained 1,000 new customers while attaining a four-fold ROAS.
Krish TechnoLabs is an award-winning digital commerce agency with over two decades of experience delivering next-gen, customer-centric eCommerce solutions across any platform. Its consultation service encompasses customized digital commerce strategies enriched with a comprehensive framework for planning and managing online and offline operations. Affirming its reputation, the company has received numerous accolades over the years, including the Adobe Commerce FY20 Commercial Partner of the Year Award and accreditation with the Adobe Commerce Specialization Badge, among others.
Krish TechnoLabs Success Story
Challenge: Seniority Ltd, an online retailer of senior care products, approached Krish to set up a digital commerce shop for healthcare and medical offerings. It wanted to expand its online presence primarily via the eCommerce channel, addressing the issue with the loosely integrated warehousing system that caused a backlog of pending orders. The client also experienced confusing mobile navigation, nonresponsive web layouts, and frequent site crashes.
Solution: Krish migrated the client’s platform operations from Magento 1 to Magento 2, simplifying the user experience (UX). The team also emphasized essential content through larger fonts and additional whitespace between interface elements while introducing a mobile-first design to make the website even more accessible to the target audience.
Results: Due to the migration, Seniority’s sales grew by 150%, while the mobile traffic surged to 180%. The average order value rate surpassed 19%, indicating that the digital store could now efficiently manage traffic and provide a seamless purchasing experience for visitors.
Notable clients: MedExcess, Aroma Kava, LastBid, Budu Sushi, Udifo
Dinarys offers personalized eCommerce consulting services powered by its technical expertise and product-centric approach, poised to elevate business profitability. The team provides tailored solutions, namely ready-made project strategies featuring revenue-making improvements such as business process consulting, design, eCommerce tech support, and operational consulting.
Dinarys Success Story
Challenges: MedExcess, a healthcare supplies marketplace, commissioned Dinarys to build a high-performance eCommerce platform that facilitates seamless distribution and procurement of medical goods. The client requested a fast-loading marketplace with tailored features that ensure robust security and compliance with global commerce regulations.
Solution: Dinarys implemented a minimum viable product (MVP) of the marketplace, outlining its basic architecture enriched with ready-made inventory management and expiration date tracking functionalities. The optimization also featured reinforced security measures to ensure only verified sellers access the platform.
Results: Dinarys’ efforts lead to a significant increase of 6% in customer lifetime value and a 10% reduction in customer acquisition costs. The implementations also contributed to a 4% return customer rate increase and a 21% reduction in checkout time.
Notable clients: TurcomUSA, Marimekko, Watches of Mayfair, Millenium, PetHQ
As an eCommerce consultant, Elogic Commerce’s core offering encompasses comprehensive eCommerce growth strategies, encapsulating the client’s vision, business objectives, and implementation framework. Since its inception, the company has completed over 500 projects, gaining positive client acclaim, as affirmed by a 92% net promoter score (NPS). Its eCommerce suite covers strategy building, platform implementation, project planning, business analysis, team structure planning, existing projects audit, re-platforming, and customer experience (CX) consulting.
Elogic Commerce Success Story
Challenge: A pharma company facing low product visibility, poor customer experience, and compliance discrepancies enlisted Elogic’s services to optimize its eCommerce operations and maintain its functionality and scope growth.
Solution: Elogic migrated the marketplace to Salesforce Commerce Cloud to enable scalability. Moreover, it introduced a B2B procurement portal to optimize the customer experience (CX), ensuring the platform abides by compliance standards. The Elogic team also integrated a robust PIM system and AI-powered data analytics, unifying the end-to-end processes of the eCommerce site.
Results: Following the implementation, the pharma company sold and delivered pharmaceuticals 1.4x faster, gaining elevated product visibility and harmonized workflows. Powered by re-ordering features, the time required for order placement decreased significantly, from an average of 20 minutes to a mere three minutes.
Northern Commerce is a digital agency offering eCommerce consulting, omnichannel solutions, and business expertise for navigating digital change. The company excels in delivering holistic eCommerce solutions, blending technical acumen with strategic alignment through technology audits, stakeholder workshops, and prescriptive solutions to drive informed platform decisions.
Northern Commerce Success Story
Challenge: Tepperman’s, a home furnishing company, tasked Northern Commerce to create an eCommerce storefront that reflects its brand values, provides personalized service, and incentivizes users to visit its physical stores.
Solution: Northern Commerce implemented a conversion-focused strategy featuring a Magento 2 setup. The agency introduced features such as fluid inventory, pricing management, custom credit application integration, and product category templates, to name a few. The storefront was also adapted for mobile devices to ensure a seamless experience for users on any device.
Results: Tepperman’s new website resulted in a 13% web traffic surge, a 19.5% rise in mobile traffic, and a 20% increase in returning site visitors. The Magento 2 configuration simplified the site maintenance and management process, granting users access to inventory, pricing, and credit application functionalities.
How We Picked the Best eCommerce Consulting Companies
In selecting the best eCommerce consulting companies, we assessed their portfolios, client feedback, case studies, consulting expertise, and industry reputation. Our agency experts conducted an in-depth company evaluation to affirm their suitability in the relevant category.
The scoring system we use to assess their overall performance focuses on these key aspects:
eCommerce proficiency: Industry knowledge of eCommerce platforms and tools
Portfolio: Quality of implemented eCommerce campaigns as proven by case studies
Key services: Evaluation of core offerings and specialized expertise domains
Team capabilities: Employees’ backgrounds, relevant experience, and specialized skill sets
Client reviews: Scope of client satisfaction and acclaim reflected across DesignRush and Google reviews
Industry recognition: Awards and other acknowledgments reflecting noteworthy achievements
Each agency undergoes DesignRush evaluation for professional expertise and genuine client satisfaction to assist your search. Some featured placements are paid.
BinaryGrace is a passionate web and mobile app development company helping businesses grow through high performance, SEO-friendly, and scalable digital solutions. We believe technology should not only look great, it should drive real results...
Boost Your Business Online With Your Digital Way in the US!
Boost Your Business Online With Your Digital Way in the US!
Your Digital Way is the best SEO and web expert in the US. Catering to small to large businesses and doing their brand building. No matter if it's GMB optimization, Youtube SEO, or web design services, we have a huge clientele for them...
Logix Technology is a Vietnam-based Offshore software development company for enterprise, delivering tailored digital solutions for startups, SMEs, and enterprises worldwide...
Infuse your everyday tasks with a real-time, virtual acuity.Task Virtual's team of experts has the timing and expertise to deliver your business needs—from daily duties to big projects requiring quality completion.Empower yourself in this new age digital world where our highly skilled professionals...
Inverted Software is an enterprise software development and publishing boutique firm.
Inverted Software is an enterprise software development and publishing boutique firm.
Optimizing, managing and securing mission-critical IT services for the enterprise, we work closely with our customers to provide software solutions in a wide area of industries...
RipenApps Technologies is the leading mobile app development company which is headquartered in USA and successfully running in other locating countries including India, UAE, Germany...
AmzStorePros helps you succeed on Amazon, Etsy, and Shopify with expert management and optimization.
AmzStorePros helps you succeed on Amazon, Etsy, and Shopify with expert management and optimization.
AmzStorePros is your go-to partner for e-commerce success on Amazon, Etsy, Shopify, and more. We optimize listings, manage accounts, and boost visibility. Our expertise helps businesses grow, ensuring higher sales and better performance. Ready to thrive? Contact us today!...
Enaviya Information Technologies Private Limited is a dynamic and innovative IT solutions provider based in India, specializing in delivering cutting-edge technology services to businesses across various industries. Established with a vision to empower organizations through digital transformation, Enaviya...
Dive into the future of commerce with NESTOSH - where innovation meets Salesforce Commerce Cloud excellence. From top-tier brands to multi-platform mastery, we reshape businesses through meticulous solutions, uniting strategy, design, and development. We don't just serve; we partner in progress...
SysStaff stands as a premier custom software development company in London, setting industry benchmarks with its innovative solutions and unwavering commitment to excellence. Renowned for its cutting-edge technologies, the company transforms business visions into reality, crafting bespoke software that...
Helm is a premier provider of branded merchandise, marketing fulfillment, and ecommerce solutions trusted by global brands and rooted in innovation since 1943...
Engineering Smarter, Faster, and Scalable Solutions.
Engineering Smarter, Faster, and Scalable Solutions.
At MatechCO, we empower businesses with cutting-edge digital solutions. Since 2009, we have been at the forefront of technology, delivering scalable, future-ready software tailored to the unique needs of enterprises worldwide...
With 20+ years of experience, Atvantiq has been a trusted leader in delivering innovative solutions across mobile and web application development, UI/UX Design, full-stack systems, Telecom, AI/ML, Gen AI, blockchain and crypto platforms, as well as DevOps and security-focused architectures...
Our primary areas of focus include Shopify, Magento, Beacon, WordPress, mobile, and iOS. With a workforce of over 120 employees, we have a dedicated team of experienced designers and certified developers who excel at handling significant tasks effortlessly...
WebIndia Inc., a Google Premier Partner Agency, brings over 16+ years of experience in digital marketing to help businesses grow. From Google Ads, PPC, SEO, WordPress, Shopify, and Amazon marketing, we create strategies tailored to your needs. Based in Ahmedabad, India, we are committed to delivering real...
Your Partner for E-commerce Modernization and AI-Powered Automation
Your Partner for E-commerce Modernization and AI-Powered Automation
Born in 2013, Destm has honed its craft, becoming a trusted software consulting partner for businesses across industries. We don't just build, we transform, with a special focus on propelling e-commerce giants to new heights. We speak your language: React, Next.js, Python, Java & more. Your vision is our...
Bay Forward is a multinational ecosystem service provider and technology consulting firm specializing in Enterprise Resource Planning (ERP) implementations, artificial intelligence, and financial management. They help businesses automate operations and scale by providing fractional CFO services, bookkeeping...
Acquaint Softtech is an Official Laravel Partner with 15+ years of experience in software development. We specialize in Laravel solutions and excel in IT staff augmentation, remote development teams and outsourcing to deliver scalable, best results...
Based in Texas, United States Of Amreica, PyroBytes is an international firm at its core. We have successfully completed more than 150 projects thanks to our dedicated team of expert software developers, web designers, and online marketers...
Jasvi Infotech is a leading full-service IT company delivering innovative and scalable digital solutions. We specialize in website development, mobile app development, software development, ERP solutions, graphic design, packaging design, branding, SEO, video animation, UI/UX design, social media management...
Custom Software Development | Software Outsourcing
Custom Software Development | Software Outsourcing
QSoft is a pioneering software outsourcing company based in Vietnam, specializing in providing rapid and effective tech team scaling solutions for mid-sized technology companies and startups...
Empowering Businesses Through Innovation, Design, and Digital Excellence.
Empowering Businesses Through Innovation, Design, and Digital Excellence.
MetaBlock Technologies is a forward-thinking digital solutions company specializing in web development, mobile apps, UI/UX design, and custom software. With a team of innovators and tech experts, we help startups and enterprises transform ideas into impactful digital products. Our focus on creativity...
IT IDOL Technologies is a custom software development company specializing in custom software development services, custom AI solutions development, and product engineering. Hire dedicated software developers to build scalable, high-performance solutions that drive innovation and business growth...
We are a group of Digital Fanatics across the globe who specializes in launching and revamping brands. We believe bespoke processes lie at the core of creative digital strategy, and that is what makes us one of the best custom web design agency. We believe in coming up with digital processes never seen or...
Sigma Solve, Inc is a technology consulting & software development company that helps businesses maximize the power of Salesforce.com, e-Commerce, Microsoft Development (Dynamics, PowerBI, Sharepoint) & Mobile Apps. We use these technology solutions to guide our clients vision for digitization, sale...
ACME ONE is a Dubai-based technology consulting and software development company helping startups and enterprises build scalable digital products and modernize operations through high-performance software solutions...
Iqra Technology is a leading IT consulting and software development company delivering cost-effective, high-quality, and scalable technology solutions that help organizations accelerate their digital transformation. Since 2016, we have successfully delivered 1,000+ projects...
Allow Your Business To Reach Desired Audiences Via Social Media Platform You can customize target specific consumer base, in MIGHTY WARNERS we don't just create or manage your social profile but convert your profile into a customer and sales oriented platform to derive more sales and profit for your business...
Magecom helps online businesses thrive and develop. We are an agency with 9+ years of expertise in ecommerce, Magento/Adobe, Shopify, and Shopware partners...
iGaming, Blockchain And AI Software Development Company
iGaming, Blockchain And AI Software Development Company
Bettoblock is a premier provider of innovative technology solutions, specializing in iGaming, game development, blockchain technology, and artificial intelligence. We excel in AR/VR software development and sports betting software solutions, offering tailored services...
We are a Trusted Agile Software Development Partner who builds your product as it is our own.
We are a Trusted Agile Software Development Partner who builds your product as it is our own.
SupremeTech is a leading product-focused development and technology solutions firm, boasting a robust team of 170 experienced engineers with over 8 years of expertise in the software development market. We specialize in providing offshore outsourcing services to high-demand markets such as Japan, the US...
Audax drives businesses forward with innovative, tech-driven solutions, specializing in software development, data analytics, and web and mobile app development. We partner with entrepreneurs and organizations to formulate, execute, and evaluate their digital strategies, providing cost-effective and efficient...
Your Dedicated Partner In Creating Impactful Digital Experiences
Your Dedicated Partner In Creating Impactful Digital Experiences
Whether starting from scratch or aiming to renew your digital footprint, our team is dedicated to delivering cutting-edge designs and impactful strategies that resonate with your audience...
Gelia is more than a full-service agency; we are a strategic partner that integrates marketing communications and technology to drive results. Our deep client relationships, averaging 23 years, are a testament to our approach as a collaborative and sensitive partner...
Artjoker is a professional software development company based in the USA, specializing in providing a wide range of digital services. We offer scalable IT solutions for businesses, including mobile application development, DevOps, and cloud services...
At Apt Tech Studio, we believe that technology should work for you, not the other way around. Founded with the mission to simplify complex challenges, we offer a comprehensive range of software solutions designed to optimize business operations, drive innovation and create sustainable growth. We're on a...
Leading Website Design & Development Agency For The Best Digital Experience
Leading Website Design & Development Agency For The Best Digital Experience
Bring Your Vision to Life with Australian Web Designers Inc.!At Australian Web Designers Inc., we specialize in crafting digital experiences that elevate your brand. From visually stunning custom websites to powerful e-commerce platforms...
LN Webworks is a digital engineering partner helping SaaS, Healthcare, Education, Media & Publishing, and eCommerce organizations build high-performing digital platforms, connect complex systems, and scale with confidence. Since 2013, we've moved beyond building websites to solving real business pro...
Strawberry Infotech is your trusted technology partner, delivering cutting-edge IT solutions to drive digital transformation. From software development and cloud computing to IT consulting and enterprise solutions, we empower businesses with innovative, scalable, and cost-effective technology...
Our business, LOGOMISH, started out of a passion for helping small businesses thrive in the digital age. As entrepreneurs ourselves, we understand the challenges and obstacles that small business owners face, and we wanted to provide affordable and effective solutions to help them succeed...
Nexentis is on a mission to empower organizations with cutting-edge digital solutions. We are transforming firms that are dedicated to driving growth and innovation...
Upriver Ecommerce provides comprehensive eCommerce solutions to propel brands toward success. Its services include marketplace management, direct-to-consumer (D2C) strategies, and performance marketing, all driven by cutting-edge technology and data insights. Trusted by leading brands, Upriver Ecommerce has a...
Mediatropy is a Singapore-based full-service digital agency with operations across 10 countries in Asia and the Middle East. The agency specializes in data-driven marketing, branding, web and app development, creative production, SEO, performance marketing, and AI-powered digital solutions. Mediatropy helps...
AI-Driven Custom Software Development for Modern Businesses
AI-Driven Custom Software Development for Modern Businesses
IT Path Solutions is a global software development company that blends engineering expertise with human-centered collaboration to build scalable digital products. With a strong focus on AI-driven development, the company helps startups and enterprises turn ideas into high-performing solutions...
OneClick has successfully helped travel businesses go ahead of the traditional boundaries of the travel sector. Be it customized or white label travel solutions, B2B or B2C travel portals, we are experts in fulfilling the ever growing needs of the travel sector. Also, We developed a few Video Conferencing...
BM Digital Marketing Agency in Dubai is a distinguished firm with 15 years of experience across diverse industries. Renowned for its expertise in digital marketing, the agency offers a comprehensive range of services including SEO, PPC advertising, social media marketing, and software development. With a...
Flyte Solutions is a client Oriented Custom software development company Provide Strategic Solutions for Building ROI Driven Software Development, Web & Mobile Application Development Services within your budget. We help Startup, SMBS & Large Enterprise building Cost-effective Custom Software products...
4 Frequently Asked Questions About eCommerce Consultants
What do eCommerce consultants specialize in?
eCommerce consulting companies focus on creating marketing and brand marketing strategies to help brands reach their goals. This includes reaching a wider audience, closing more deals and boosting their profit.
Most of them also offer development services and build cutting-edge apps and websites that are fully functional and eye-catching.
Here’s a list of what they do:
Research and analytics
A roadmap and strategy development
Monitoring reviews and customer service
Marketing and advertising strategy
Online store code audits
Custom app and web development
User experience development
Conversion optimization
Advising on product/niche selection
Quality assurance and testing
And more
How much do eCommerce consulting companies charge?
There are several aspects to consider when it comes to the cost of eCommerce consulting services.
On the one hand, it will depend on the company’s expertise. The more skilled and experienced an eCommerce business consultant is, the higher the fee will be.
On the other hand, the location also affects the project cost. For instance, an NYC-based agency is likely to charge more than a company located in Boston.
Finally, the scope and the timeframe of the project will also influence the final cost.
Most of the top eCommerce consulting agencies charge per hour and the price varies between $50 and $150.
Why hire an eCommerce consulting agency?
While ecommerce opens the doors to much bigger markets, it also comes hand-in-hand with fierce competition. eCommerce consulting agencies help businesses develop every aspect of their digital strategy to increase competitiveness and profits.
They are experts in analyzing your business needs, your target market and competition and creating strategies that will lead to business growth.
Here are the top five reasons why you should invest in a certified eCommerce consultant:
1. Reaching The Right Audience
There are more than 2 billion online shoppers in the world. [Statista]
However, not all of these consumers are your audience.
To make every penny invested in your digital business count, you need to focus on the right market.
An eCommerce consultant can help you achieve that by:
Researching the buyer persona: They will describe your ideal clients, discover their likes and dislikes, the buying decisions they make as well as the challenges they face.
Analyzing customer lifecycles: They identify the steps your leads go through before and after they convert or complete a purchase. Thus, by studying each of these phases they will come up with strategies for customer retention and revenue increase.
Retargeting: They will also run retargeting ads and target people who are already familiar with what you offer to make them reengage with your brand.
Your partners’ strategy will help you speak your audience language and put your products in front of the right people who are more likely to make purchases.
2. Improving Customer Service
93% of consumers would make a repeated purchase with brands that offer excellent customer service. [HubSpot]
Building loyalty is the best tool eCommerce businesses can use for improving customer retention and increasing the number of returning clients.
However, trust is not given, rather it is something that should be earned.
Great customer service can help you establish long term relationships. And eCommerce consulting agencies will provide you with actionable tips on how to create memorable customer experiences.
Or, they can implement the following strategies:
Send personalized messages and replies
Provide fast customer support
Experiment with discounts and trial offers
Analyzing customer feedback
And more
3. Enhancing Your Brand Image
Brands have as little as 7 seconds to make a first impression. [Forbes]
Before potential clients click the “buy now” button, they will certainly research your brand. So, depending on where you sell, they will either visit your website or social media profiles to see how credible you are.
And when they do that they will form their opinion about your business within seconds.
Your brand identity is of key importance for getting a winning impression.
A few factors to be considered here are:
A strong logo
Clearly defined values
Unique and high-quality content
Social proof and positive reviews
And more
eCommerce consulting companies will provide you with analysis and solutions on what branding elements you should focus on so that you complete more purchases successfully.
4. Increasing Sales
The average cart abandonment rate is 79.17%. [OptinMonster]
A huge number of shoppers never complete their purchases. They abandon their shopping carts for different reasons including:
Extra costs (shipping, tax fee, etc.)
Requests for account creation
Requirements of credit card info
Long checkout process
And more
eCommerce consulting firms can help you deal with uncompleted purchases by:
Getting inside the heads of your clients and analyzing their behavior to understand what drags them from completing their purchases
Putting together cart recovery strategies including sending personalized emails and remarketing
Making the shopping process easier and smoother
What questions to ask before hiring an eCommerce consulting agency?
Do you have experience in working on similar projects?
What eCommerce consulting services do you offer?
What is your plan for adjusting your services to meet our business needs?
What is your process for creating a roadmap?
What do you think about our brand?
Based on what you see, what improvements do you think can be made?
What results can you promise to deliver and how will you measure them?
Who will work on our project and who will be the main point of contact?
How will we be involved?
How does your pricing work? Are there extra charges to the original quote?