Are you looking for a trustworthy eCommerce consultant who can provide unbiased expert insight, identify areas of improvement, and advise on scaling an online marketplace? Our curated list, backed by verified client feedback and relevant case studies, is a credible source for discovering top eCommerce consultancy companies. You can explore the listing by location, budget, team size, and more to refine your search and choose a consultant to elevate your eCommerce business.
We have verified over 1,300 eCommerce consultants based on client feedback, niche, industry reputation, and price. Dive into our selection methodology and explore how we identify the premier service providers in the eCommerce consultancy ecosystem.
The Number 1 eCommerce Consultant as Selected by DesignRush is...
Notable clients: AV Leaderz, Nitro Pack, RoadKit, Pixlscapes, Office Replacement Parts
1Digital Agency is an eCommerce consultant with an extensive portfolio of eCommerce solutions. Boasting over a decade of industry experience, it helps clients stay ahead of the curve via comprehensive eCommerce service comprising consulting, search engine optimization (SEO), pay-per-click (PPC) advertising, social media marketing, email marketing, strategy planning, and more.
1Digital Agency Success Story
Challenge: A furniture store sought 1Digital’s consulting services to explore other Return of Investment (ROI) options and, ultimately, boost its sales. It inquired about an advertising strategy highlighting its products’ quality, cost-effectiveness, and fast delivery.
Solution: In coordination with the client, 1Digital Agency settled on targeted Meta advertising, commencing the strategy with a thorough competitor analysis to identify the scale at which other industry contenders leverage Meta for brand promotion. Using Meta Ads Manager, the agency deployed a granular targeting level, pinpointing business owners whose buyer persona matched the client’s and pitching exclusively to well-qualified leads.
Results: Shortly after launching, the Meta campaign witnessed significant success. Namely, the furniture store achieved an impressive return on advertising spend (ROAS) of 20 to above 38 throughout the campaign, successfully converting leads into sales and scaling its eCommerce presence.
Notable clients: United Sports Brands, Wine Glass Writer, Neoh USA, Sterling Brands, Strong Industries
Awesome Dynamic is an end-to-end eCommerce consulting company specializing in brand performance, paid media, and creative services. Its dedicated team of eCommerce experts ensures that clients amplify their reach on platforms like Amazon, Shopify, and Walmart, helping them navigate and optimize their marketplace performance. Since its inception, the agency has managed over 250 accounts worldwide, and its reputation has been affirmed with over 100 five-star reviews on Google and Facebook.
Awesome Dynamic Success Story
Challenge: Teaming up with Awesome Dynamic, An East Coast chemical company aimed to increase brand visibility and sales of its commercial-grade cleaning products. Despite having an established presence on Amazon and their direct-to-consumer website, the client encountered difficulties such as unwarranted Amazon listing removal, underperforming marketing strategy, and unestablished brand identity, prompting them to seek professional advisement.
Solution: Upon evaluating the client’s difficulties, Awesome Dynamic’s proposal featured several remedies, namely addressing flagged Amazon listings, removals, and appeals and introducing new product sizes and bundles for cross-selling. Furthermore, it created cohesive branding, expanded the range of distinct product offerings from 8 to 19, and expanded the brand’s presence to Walmart, Lowe’s, Home Depot, and eBay.
Results: The chemical company’s revenue increased from $27,000 to $16.8 million, witnessing significant client traction — over 250 additional clicks and exposure to over 100,000 shoppers monthly.
Notable clients: Mattress Warehouse, Doyle, Honeybee Health, NEFCO, The Metiri Group
Endertech is a marketing agency and proficient eCommerce consultant with a portfolio extending to software and web development. The agency fosters open collaboration with its clients, boasting extensive experience building successful eCommerce sites and systems through Magento and Shopify, with headless eCommerce solutions and platform migration as complementary offerings. With operations spanning two decades, Endertech has earned the trust of numerous clients, delivering exceptionally functional websites, apps, and software systems.
Endertech Success Story
Challenge: The bedding retailer Mattress Warehouse partnered with Endertech to optimize its product data organization and overcome pertinent challenges. More specifically, the client sought to tackle the inaccurate searchability of over 5,000 stock-keeping units (SKU), an underperforming website, limited metadata associations, and poor search experience due to somewhat outdated technology.
Solution: Endertech analyzed the client’s entire product suite and created a functional repository with a categorization option to improve product searchability and inventory management. This adjustment was extended by an automatic inventory synchronization with Shopify and the enterprise resource planning (ERP) STORIS. Endertech also implemented a headless eCommerce through Contentful Content Management System (CMS), introducing a store locator, order tracking, appointment booking, customer profiles, upsell, cross-sale, and more.
Results: The headless eCommerce campaign enabled Mattress Warehouse to achieve a 50% sales increase following its website’s transformation. In addition to the sales growth, the client endured enhanced searchability, improved Lighthouse scores, and deployment of several customer-friendly features that enhanced the omnichannel experience.
IT Delight is a specialized eCommerce consulting company that offers audits, management, testing, web design, and B2B/B2C-tailored solutions, among other things. The agency prides itself on numerous successful projects powered by a customer-oriented approach, with a client portfolio spanning the food, automotive, healthcare, beauty, fashion, jewelry, and furniture sectors.
IT Delight Success Story
Challenge: Weinzirkus, an online wine retailer, requested IT Delight’s expertise to redesign their website, with a primary focus on fully developing all main site pages to match the new design while also providing ongoing website maintenance and support. Furthermore, the client requested to upgrade the Shopware versions and integrate essential plugins to elevate the website’s functionality and performance.
Solution: Besides designing the main website pages, IT Delight implemented advanced product information management (PIM) and ERP systems and applied a robust SEO strategy to optimize search ranking. The company also provided custom strategy recommendations for business analysis and sales.
Results: Weinzirkus and IT Delight’s collaboration resulted in a revamped, user-friendly website with filters to narrow the search and an enhanced mobile view for a more accessible shopping experience. These improvements elevated the business’ digital presence, operational efficiency, and overall sales performance.
Notable clients: Peacock Alley, Baked by Melissa, Azuga, Partake Foods, Dispatch Health
Eyeful Media is a boutique marketing agency offering direct access to eCommerce consultants with expertise in eCommerce strategy, shopper marketing, retail media, and digital transformation. What sets Eyeful Media apart from the competition is that its consultants are former directors, managers, and associates from top companies, offering services to online, omnichannel, and manufacturing businesses. Recognizing its competence, the company has received notable accolades, including Inc.’s Best in Business accolade, Inc. 5000 list for three consecutive years, and was listed among Adweek’s Fastest Growing Agencies. The agency has also been named a Google Premier Partner for 2024.
Eyeful Media Success Story
Challenge: Peacock Alley is a luxury linen brand that enlisted Eyeful Media’s services for a new eCommerce channel that would improve online sales. The brand envisioned moving beyond traditional marketing methods to better resonate with its prospective client base and their buying experience.
Solution: Eyeful Media performed a thorough site audit that uncovered numerous issues related to the online shopping experience. To overcome them, the agency migrated the platform operations from Magento to Shopify Plus, aiming to improve user experience, optimize engagement, and elevate paid search performance. Moreover, data gathered from these strategies helped position the brand in the market and target more consumers.
Results: Peacock Alley grew its eCommerce channel following the Shopify migration. Namely, the average session length grew by 155%, boosting the conversion rate by 134%, resulting in a remarkable 637% surge in revenue. Additionally, paid conversions soared to 1,500% post-migration, indicating an additional spending of only 721%.
Voltn is an eCommerce consulting company proficient in omni-channel digital marketing solutions. Its team crafts tailored campaigns for eCommerce lifestyle and hospitality clients, poised to propel scalability and high ROI. The agency specializes in hiring and vetting marketing talent, eCommerce marketing strategy, product positioning, strategy audit, internal team audit, social media marketing, content marketing, defining business key performance indicators (KPI), and more. Voltn has completed over 480 client projects, boasting $323 million in client-generated revenue.
Voltn Success Story
Challenge: Lord Lou, a Dutch pet lifestyle brand that sought to revamp its website and expand its online presence. Aiming to assess the viability of its product line and improve the paid marketing performance, the client also requested to migrate its website to Shopify.
Solution: Voltn revamped Lord Lou’s website through Shopify and analyzed customer behavior based on web traffic, leveraging the findings to define lookalike audiences and drive more users. The agency also deployed test video ads and conducted weekly copy tests to broaden the insights while exploring other parameters and themes such as scarcity, holidays, testimonials, and gender.
Results: Following the first year of the campaign launch, Lord Lou achieved over $470,000 in online sales and obtained 1,000 new customers while attaining a four-fold ROAS.
Krish TechnoLabs is an award-winning digital commerce agency with over two decades of experience delivering next-gen, customer-centric eCommerce solutions across any platform. Its consultation service encompasses customized digital commerce strategies enriched with a comprehensive framework for planning and managing online and offline operations. Affirming its reputation, the company has received numerous accolades over the years, including the Adobe Commerce FY20 Commercial Partner of the Year Award and accreditation with the Adobe Commerce Specialization Badge, among others.
Krish TechnoLabs Success Story
Challenge: Seniority Ltd, an online retailer of senior care products, approached Krish to set up a digital commerce shop for healthcare and medical offerings. It wanted to expand its online presence primarily via the eCommerce channel, addressing the issue with the loosely integrated warehousing system that caused a backlog of pending orders. The client also experienced confusing mobile navigation, nonresponsive web layouts, and frequent site crashes.
Solution: Krish migrated the client’s platform operations from Magento 1 to Magento 2, simplifying the user experience (UX). The team also emphasized essential content through larger fonts and additional whitespace between interface elements while introducing a mobile-first design to make the website even more accessible to the target audience.
Results: Due to the migration, Seniority’s sales grew by 150%, while the mobile traffic surged to 180%. The average order value rate surpassed 19%, indicating that the digital store could now efficiently manage traffic and provide a seamless purchasing experience for visitors.
Notable clients: MedExcess, Aroma Kava, LastBid, Budu Sushi, Udifo
Dinarys offers personalized eCommerce consulting services powered by its technical expertise and product-centric approach, poised to elevate business profitability. The team provides tailored solutions, namely ready-made project strategies featuring revenue-making improvements such as business process consulting, design, eCommerce tech support, and operational consulting.
Dinarys Success Story
Challenges: MedExcess, a healthcare supplies marketplace, commissioned Dinarys to build a high-performance eCommerce platform that facilitates seamless distribution and procurement of medical goods. The client requested a fast-loading marketplace with tailored features that ensure robust security and compliance with global commerce regulations.
Solution: Dinarys implemented a minimum viable product (MVP) of the marketplace, outlining its basic architecture enriched with ready-made inventory management and expiration date tracking functionalities. The optimization also featured reinforced security measures to ensure only verified sellers access the platform.
Results: Dinarys’ efforts lead to a significant increase of 6% in customer lifetime value and a 10% reduction in customer acquisition costs. The implementations also contributed to a 4% return customer rate increase and a 21% reduction in checkout time.
Notable clients: TurcomUSA, Marimekko, Watches of Mayfair, Millenium, PetHQ
As an eCommerce consultant, Elogic Commerce’s core offering encompasses comprehensive eCommerce growth strategies, encapsulating the client’s vision, business objectives, and implementation framework. Since its inception, the company has completed over 500 projects, gaining positive client acclaim, as affirmed by a 92% net promoter score (NPS). Its eCommerce suite covers strategy building, platform implementation, project planning, business analysis, team structure planning, existing projects audit, re-platforming, and customer experience (CX) consulting.
Elogic Commerce Success Story
Challenge: A pharma company facing low product visibility, poor customer experience, and compliance discrepancies enlisted Elogic’s services to optimize its eCommerce operations and maintain its functionality and scope growth.
Solution: Elogic migrated the marketplace to Salesforce Commerce Cloud to enable scalability. Moreover, it introduced a B2B procurement portal to optimize the customer experience (CX), ensuring the platform abides by compliance standards. The Elogic team also integrated a robust PIM system and AI-powered data analytics, unifying the end-to-end processes of the eCommerce site.
Results: Following the implementation, the pharma company sold and delivered pharmaceuticals 1.4x faster, gaining elevated product visibility and harmonized workflows. Powered by re-ordering features, the time required for order placement decreased significantly, from an average of 20 minutes to a mere three minutes.
Northern Commerce is a digital agency offering eCommerce consulting, omnichannel solutions, and business expertise for navigating digital change. The company excels in delivering holistic eCommerce solutions, blending technical acumen with strategic alignment through technology audits, stakeholder workshops, and prescriptive solutions to drive informed platform decisions.
Northern Commerce Success Story
Challenge: Tepperman’s, a home furnishing company, tasked Northern Commerce to create an eCommerce storefront that reflects its brand values, provides personalized service, and incentivizes users to visit its physical stores.
Solution: Northern Commerce implemented a conversion-focused strategy featuring a Magento 2 setup. The agency introduced features such as fluid inventory, pricing management, custom credit application integration, and product category templates, to name a few. The storefront was also adapted for mobile devices to ensure a seamless experience for users on any device.
Results: Tepperman’s new website resulted in a 13% web traffic surge, a 19.5% rise in mobile traffic, and a 20% increase in returning site visitors. The Magento 2 configuration simplified the site maintenance and management process, granting users access to inventory, pricing, and credit application functionalities.
How We Picked the Best eCommerce Consulting Companies
In selecting the best eCommerce consulting companies, we assessed their portfolios, client feedback, case studies, consulting expertise, and industry reputation. Our agency experts conducted an in-depth company evaluation to affirm their suitability in the relevant category.
The scoring system we use to assess their overall performance focuses on these key aspects:
eCommerce proficiency: Industry knowledge of eCommerce platforms and tools
Portfolio: Quality of implemented eCommerce campaigns as proven by case studies
Key services: Evaluation of core offerings and specialized expertise domains
Team capabilities: Employees’ backgrounds, relevant experience, and specialized skill sets
Client reviews: Scope of client satisfaction and acclaim reflected across DesignRush and Google reviews
Industry recognition: Awards and other acknowledgments reflecting noteworthy achievements
DesignRush assesses agencies using expertise standards and verified client experiences to help you make better decisions. Certain agencies have paid placements.
Software development company that delivers measurable results.
Software development company that delivers measurable results.
SparxIT is an AI-driven technology partner delivering intelligent software solutions, AI development, cloud transformation, and digital products. We build scalable platforms powered by AI, ML, and automation for startups and enterprises. Trusted by HP, Suzuki, and Hisense...
Simform is a premier digital engineering company specializing in Product Engineering, Cloud, Data, Agentic AI, and Enterprise Platform Innovation. We help enterprises and high-growth ISVs build digital experiences and scalable, enterprise-grade products what work at scale...
VerifiedVerified by the DesignRush team for authenticity and credibility.
Expert-Vetted - TOP 1% in Mobile App Development
Expert-Vetted - TOP 1% in Mobile App Development
Kevych Solutions isn`t just a software development team - we`re your partners in creating innovative, high-quality digital solutions that truly make an impact...
I am grateful that you took the time to visit! Because you are here, I may assume that you are searching for help with some aspect of software development, whether it is UI/UX design or mobile app development. You are at the appropriate location. Your unique requirements for digital company might become a...
Ezulix is a custom software development company specialising in bespoke software designs tailored to specific business requirements. Ezulix specialises in on-demand solutions in the following fields:...
Custom Web, Mobile & Software Development Agency for Development Agency
Custom Web, Mobile & Software Development Agency for Development Agency
E-Signature Pvt. Ltd. is a leading IT services company based in Kathmandu, Nepal. With over 100+ skilled professionals, we specialize in delivering high-quality solutions in Web Application Development, Mobile App Development, AI/ML, and Blockchain Technologies...
Cubicuz Solutions: Dedicated to enhancing marketing ROI, we champion growth and a robust competitive edge for companies through Google Ads. We're not just marketers; we're your ROI advocates...
Full-service digital agency that delivers engaging experiences to connect people & brands.
Full-service digital agency that delivers engaging experiences to connect people & brands.
Viacon provides solutions for eCommerce Development by blending innovative design with cutting-edge technology. Our proven strategies drive excellence in every digital transformation we handle, empowering enterprises and startups with tailored, scalable platforms that enhance user experience and accelerate...
Grow Your Store With AI-Driven eCommerce Solutions.
Grow Your Store With AI-Driven eCommerce Solutions.
Elsner is your one-stop shop for cutting-edge eCommerce & mobile app development. We craft AI-driven eCommerce solutions that take your business to the next level. From sleek mobile apps to powerful eCommerce platforms, Elsner builds the future of software...
Mut-Con is a full-scale business consultancy build to provide small businesses with affordable solutions to take their businesses online and succeed in the age of the internet regardless of what kind of competition they face. We work with our clients to craft tailor-made solutions that operate within their...
Founded in 2015, Code and Core provides custom web solutions for startups and businesses worldwide.
Founded in 2015, Code and Core provides custom web solutions for startups and businesses worldwide.
For 9 years, weve served over 500+ clients across 20 industries globally. Clients trust CodeandCore for our unwavering tenacity and flawless execution regardless of how unique, complex, or time-sensitive their projects are...
When Uteek was initially launched with just three individuals who shared a vision. Today, it has evolved into an organization with over 35 talented professionals dedicated to:
1. Web Design & Development
2. Mobile App Design & Development
3. Software Development
4. Graphic Design
5. Marketing...
Digital Marketing Agency In Dubai, Shopify Partner In Dubai, SEO, SEM, and SMM services
Digital Marketing Agency In Dubai, Shopify Partner In Dubai, SEO, SEM, and SMM services
Founded in 2021, Right Media is a performance-driven digital marketing agency headquartered in Dubai, UAE, with additional offices in Sharjah and operations extending internationally. As a Shopify Plus Partner, we specialize in delivering end-to-end e-commerce solutions, from custom Shopify store development...
Custom Mobile App Development, Web Design, AR/VR and AI Solutions in Dubai, UAE
Custom Mobile App Development, Web Design, AR/VR and AI Solutions in Dubai, UAE
Since 2014, Digital Gravity has set the standard for excellence in digital services in the UAE and Gulf region, crafting bespoke website design and development, mobile app development, Augmented Reality (AR), Virtual Reality (VR), Artificial Intelligence solutions...
JumpGrowth is a premier AI-led product engineering studio headquartered in Dallas, Texas. JumpGrowth specializes in building scalable, AI-powered software applications and products tailored for tech startups and enterprise innovation teams...
WebCastle is a global digital agency committed to driving digitalisation through skill and innovation. We deliver bespoke solutions that expand, enhance, and transform businesses, creating powerful digital experiences that take projects to new heights...
SEO Marketer has a strong and experienced team of Digital Marketing Managers. We can help your business grow. The strategies we follow are made after creating a detailed plan...
ZAPTA Technologies is a global technology partner helping startups and SMEs build, scale, and modernize software products through digital and AI innovation. We deliver secure, performance-driven platforms designed to grow with the business...
Comfygen Technologies, founded in 2019, is a top mobile app development company based in India. Leveraging cutting-edge technologies like IoT, AI, Blockchain, and AR/VR, Comfygen creates customized, scalable apps for diverse industries...
SoloWay - your sustainable digital transformation companion!
SoloWay - your sustainable digital transformation companion!
Custom Software Development. SoloWay Technologies is an international technology company focused on digital business transformation, solving global challenges, and bringing big ideas to life...
Since 2010, we have been providing top-notch web and mobile app development services to businesses around the world. With a proven track record of 100% project delivery success, we are committed to delivering high-quality solutions that exceed our clients expectations...
Boost Your Business Digitally with Our Expert Support
Boost Your Business Digitally with Our Expert Support
Established in 2018, Mysearch Global Rewards evolved into MSGR, an innovative IT solutions firm boasting a strong presence in India, Dubai, and the United States. Under the guidance of a dedicated team of IT experts, each with over twenty years of experience in the field across more than a dozen countries...
Established in 2019, YOPAZ (Young & Passion) is a dynamic company headquartered in Hanoi, Vietnam, with a branch in Tokyo, Japan. It specializes in award-winning software development services, playing a crucial role in connecting Vietnam, Japan, and other global markets. YOPAZ focuses on core services such as...
Fueling brand growth with an expert web design & digital marketing team. Dive in now!
Fueling brand growth with an expert web design & digital marketing team. Dive in now!
With years of dedicated experience, Webshark Web Services has earned a reputable standing in providing comprehensive solutions encompassing web design, eCommerce development, customized web solutions, and digital marketing services. Our track record speaks volumes, having successfully delivered over 1200...
ScinoRx Technologies serves as your premier destination for business-centric website development, specializing in enhancing customer engagement and driving business growth through our comprehensive digital experience services. With our tailored solutions, we empower companies to thrive in the digital...
Proglia is an AI-native product studio that plugs into startups, professional-service firms and SMBs to automate workflows and turn complex ideas into production-ready software - rapidly, reliably and cost-effectively...
Xonest is the global IT Consulting company that stands for progress. We at Xonest provides you the best IT solutions which includes everything from re-designing your website, to custom develop your web app, to all eCommerce solutions, to native and hybrid mobile applications to social media marketing, to...
Muzinc, founded in 2024, excels at delivering custom software solutions, including robust e-commerce platforms, mobile apps, and desktop applications. Leveraging cutting-edge technologies like MEAN stack, Ionic, and ElectronJS, we specialize in creating scalable, high-performance software tailored to unique...
Code For Scale | Our technology expertise + Your goals = Your Growth.
Code For Scale | Our technology expertise + Your goals = Your Growth.
C4Scale is a distinguished boutique technology partner, specializing in accelerating the development and scaling of cloud-based software products for startups and enterprises, ensuring both speed and quality for faster turnaround times. Our focus lies in delivering meaningful outcomes, driven by asking...
Transforming Furniture Brands Into Digital Success Stories
Transforming Furniture Brands Into Digital Success Stories
Furniture is a furniture marketing agency with a sales-oriented portfolio providing services in the UK market, now aiming to provide services worldwide...
At Tech Admire, we are more than just a company, we are a dynamic force of creativity, aspiration, and enthusiasm. Established to provide cutting edge services and IT solutions, Tech Admire brings together extensive experience and a dedicated team committed to driving growth and innovation in every project...
iPath Infotech is a top IT company focusing on making mobile apps, websites, BPO, software, and managing services. Our team is totally dedicated to giving you the best, tailored solutions. Pick iPath Infotech for fresh, effective tech solutions that lead to success...
At CodeSol Technologies, we are top rated digital transformation & software development company based in Austin helping local SMEs scale with confidence. As a certified local expert, we partner with business owners generating $500K$1M+ annually to modernize operations, eliminate inefficiencies, and drive...
Because we have an overview on the web industry, we can handle more than just a set of isolated services.
We connect those services to build your digital strategy...
We develop your web & mobile apps with proven efficiency and a nononsense policy.
Were here to save you time and trouble through our well-defined process, a versatile team, and multi-industry experience. We have the answers youre looking for!...
Full-Service Digital Agency | White Label Outsourcing Partner
Full-Service Digital Agency | White Label Outsourcing Partner
ColorWhistle is a full-service digital service agency from India. Our affordable pricing and partnership model allows us to work with clients from the USA, Canada, the UK, Singapore, and India. Our expertise in Design, Development, and Digital Marketing helps businesses at all scales including startups and...
MakkPress Technologies is an eCommerce consulting and services firm specifically focused on helping D2C brands understand how to grow their brand successfully online...
Leo9 Studio is a global branding and design agency blending neuromarketing, creativity, and technology to build human-centred brands, websites, and digital experiences that inspire emotion, boost engagement, and drive measurable business growth...
At SimplePlan Media, we design websites, craft visual identities, develop apps, & market products. Our services and processes are detail oriented, and ensure that your brand stands apart from the crowd...
SDD Technology is a digital transformation consultancy and software development company, delivering full-cycle custom web & mobile app development to help businesses scale and innovate...
OneClick has successfully helped travel businesses go ahead of the traditional boundaries of the travel sector. Be it customized or white label travel solutions, B2B or B2C travel portals, we are experts in fulfilling the ever growing needs of the travel sector. Also, We developed a few Video Conferencing...
4 Frequently Asked Questions About eCommerce Consultants
What do eCommerce consultants specialize in?
eCommerce consulting companies focus on creating marketing and brand marketing strategies to help brands reach their goals. This includes reaching a wider audience, closing more deals and boosting their profit.
Most of them also offer development services and build cutting-edge apps and websites that are fully functional and eye-catching.
Here’s a list of what they do:
Research and analytics
A roadmap and strategy development
Monitoring reviews and customer service
Marketing and advertising strategy
Online store code audits
Custom app and web development
User experience development
Conversion optimization
Advising on product/niche selection
Quality assurance and testing
And more
How much do eCommerce consulting companies charge?
There are several aspects to consider when it comes to the cost of eCommerce consulting services.
On the one hand, it will depend on the company’s expertise. The more skilled and experienced an eCommerce business consultant is, the higher the fee will be.
On the other hand, the location also affects the project cost. For instance, an NYC-based agency is likely to charge more than a company located in Boston.
Finally, the scope and the timeframe of the project will also influence the final cost.
Most of the top eCommerce consulting agencies charge per hour and the price varies between $50 and $150.
Why hire an eCommerce consulting agency?
While ecommerce opens the doors to much bigger markets, it also comes hand-in-hand with fierce competition. eCommerce consulting agencies help businesses develop every aspect of their digital strategy to increase competitiveness and profits.
They are experts in analyzing your business needs, your target market and competition and creating strategies that will lead to business growth.
Here are the top five reasons why you should invest in a certified eCommerce consultant:
1. Reaching The Right Audience
There are more than 2 billion online shoppers in the world. [Statista]
However, not all of these consumers are your audience.
To make every penny invested in your digital business count, you need to focus on the right market.
An eCommerce consultant can help you achieve that by:
Researching the buyer persona: They will describe your ideal clients, discover their likes and dislikes, the buying decisions they make as well as the challenges they face.
Analyzing customer lifecycles: They identify the steps your leads go through before and after they convert or complete a purchase. Thus, by studying each of these phases they will come up with strategies for customer retention and revenue increase.
Retargeting: They will also run retargeting ads and target people who are already familiar with what you offer to make them reengage with your brand.
Your partners’ strategy will help you speak your audience language and put your products in front of the right people who are more likely to make purchases.
2. Improving Customer Service
93% of consumers would make a repeated purchase with brands that offer excellent customer service. [HubSpot]
Building loyalty is the best tool eCommerce businesses can use for improving customer retention and increasing the number of returning clients.
However, trust is not given, rather it is something that should be earned.
Great customer service can help you establish long term relationships. And eCommerce consulting agencies will provide you with actionable tips on how to create memorable customer experiences.
Or, they can implement the following strategies:
Send personalized messages and replies
Provide fast customer support
Experiment with discounts and trial offers
Analyzing customer feedback
And more
3. Enhancing Your Brand Image
Brands have as little as 7 seconds to make a first impression. [Forbes]
Before potential clients click the “buy now” button, they will certainly research your brand. So, depending on where you sell, they will either visit your website or social media profiles to see how credible you are.
And when they do that they will form their opinion about your business within seconds.
Your brand identity is of key importance for getting a winning impression.
A few factors to be considered here are:
A strong logo
Clearly defined values
Unique and high-quality content
Social proof and positive reviews
And more
eCommerce consulting companies will provide you with analysis and solutions on what branding elements you should focus on so that you complete more purchases successfully.
4. Increasing Sales
The average cart abandonment rate is 79.17%. [OptinMonster]
A huge number of shoppers never complete their purchases. They abandon their shopping carts for different reasons including:
Extra costs (shipping, tax fee, etc.)
Requests for account creation
Requirements of credit card info
Long checkout process
And more
eCommerce consulting firms can help you deal with uncompleted purchases by:
Getting inside the heads of your clients and analyzing their behavior to understand what drags them from completing their purchases
Putting together cart recovery strategies including sending personalized emails and remarketing
Making the shopping process easier and smoother
What questions to ask before hiring an eCommerce consulting agency?
Do you have experience in working on similar projects?
What eCommerce consulting services do you offer?
What is your plan for adjusting your services to meet our business needs?
What is your process for creating a roadmap?
What do you think about our brand?
Based on what you see, what improvements do you think can be made?
What results can you promise to deliver and how will you measure them?
Who will work on our project and who will be the main point of contact?
How will we be involved?
How does your pricing work? Are there extra charges to the original quote?
Proposals