Are you looking for a trustworthy eCommerce consultant who can provide unbiased expert insight, identify areas of improvement, and advise on scaling an online marketplace? Our curated list, backed by verified client feedback and relevant case studies, is a credible source for discovering top eCommerce consultancy companies. You can explore the listing by location, budget, team size, and more to refine your search and choose a consultant to elevate your eCommerce business.
We have verified over 1,300 eCommerce consultants based on client feedback, niche, industry reputation, and price. Dive into our selection methodology and explore how we identify the premier service providers in the eCommerce consultancy ecosystem.
The Number 1 eCommerce Consultant as Selected by DesignRush is...
Notable clients: AV Leaderz, Nitro Pack, RoadKit, Pixlscapes, Office Replacement Parts
1Digital Agency is an eCommerce consultant with an extensive portfolio of eCommerce solutions. Boasting over a decade of industry experience, it helps clients stay ahead of the curve via comprehensive eCommerce service comprising consulting, search engine optimization (SEO), pay-per-click (PPC) advertising, social media marketing, email marketing, strategy planning, and more.
1Digital Agency Success Story
Challenge: A furniture store sought 1Digital’s consulting services to explore other Return of Investment (ROI) options and, ultimately, boost its sales. It inquired about an advertising strategy highlighting its products’ quality, cost-effectiveness, and fast delivery.
Solution: In coordination with the client, 1Digital Agency settled on targeted Meta advertising, commencing the strategy with a thorough competitor analysis to identify the scale at which other industry contenders leverage Meta for brand promotion. Using Meta Ads Manager, the agency deployed a granular targeting level, pinpointing business owners whose buyer persona matched the client’s and pitching exclusively to well-qualified leads.
Results: Shortly after launching, the Meta campaign witnessed significant success. Namely, the furniture store achieved an impressive return on advertising spend (ROAS) of 20 to above 38 throughout the campaign, successfully converting leads into sales and scaling its eCommerce presence.
Notable clients: United Sports Brands, Wine Glass Writer, Neoh USA, Sterling Brands, Strong Industries
Awesome Dynamic is an end-to-end eCommerce consulting company specializing in brand performance, paid media, and creative services. Its dedicated team of eCommerce experts ensures that clients amplify their reach on platforms like Amazon, Shopify, and Walmart, helping them navigate and optimize their marketplace performance. Since its inception, the agency has managed over 250 accounts worldwide, and its reputation has been affirmed with over 100 five-star reviews on Google and Facebook.
Awesome Dynamic Success Story
Challenge: Teaming up with Awesome Dynamic, An East Coast chemical company aimed to increase brand visibility and sales of its commercial-grade cleaning products. Despite having an established presence on Amazon and their direct-to-consumer website, the client encountered difficulties such as unwarranted Amazon listing removal, underperforming marketing strategy, and unestablished brand identity, prompting them to seek professional advisement.
Solution: Upon evaluating the client’s difficulties, Awesome Dynamic’s proposal featured several remedies, namely addressing flagged Amazon listings, removals, and appeals and introducing new product sizes and bundles for cross-selling. Furthermore, it created cohesive branding, expanded the range of distinct product offerings from 8 to 19, and expanded the brand’s presence to Walmart, Lowe’s, Home Depot, and eBay.
Results: The chemical company’s revenue increased from $27,000 to $16.8 million, witnessing significant client traction — over 250 additional clicks and exposure to over 100,000 shoppers monthly.
Notable clients: Mattress Warehouse, Doyle, Honeybee Health, NEFCO, The Metiri Group
Endertech is a marketing agency and proficient eCommerce consultant with a portfolio extending to software and web development. The agency fosters open collaboration with its clients, boasting extensive experience building successful eCommerce sites and systems through Magento and Shopify, with headless eCommerce solutions and platform migration as complementary offerings. With operations spanning two decades, Endertech has earned the trust of numerous clients, delivering exceptionally functional websites, apps, and software systems.
Endertech Success Story
Challenge: The bedding retailer Mattress Warehouse partnered with Endertech to optimize its product data organization and overcome pertinent challenges. More specifically, the client sought to tackle the inaccurate searchability of over 5,000 stock-keeping units (SKU), an underperforming website, limited metadata associations, and poor search experience due to somewhat outdated technology.
Solution: Endertech analyzed the client’s entire product suite and created a functional repository with a categorization option to improve product searchability and inventory management. This adjustment was extended by an automatic inventory synchronization with Shopify and the enterprise resource planning (ERP) STORIS. Endertech also implemented a headless eCommerce through Contentful Content Management System (CMS), introducing a store locator, order tracking, appointment booking, customer profiles, upsell, cross-sale, and more.
Results: The headless eCommerce campaign enabled Mattress Warehouse to achieve a 50% sales increase following its website’s transformation. In addition to the sales growth, the client endured enhanced searchability, improved Lighthouse scores, and deployment of several customer-friendly features that enhanced the omnichannel experience.
IT Delight is a specialized eCommerce consulting company that offers audits, management, testing, web design, and B2B/B2C-tailored solutions, among other things. The agency prides itself on numerous successful projects powered by a customer-oriented approach, with a client portfolio spanning the food, automotive, healthcare, beauty, fashion, jewelry, and furniture sectors.
IT Delight Success Story
Challenge: Weinzirkus, an online wine retailer, requested IT Delight’s expertise to redesign their website, with a primary focus on fully developing all main site pages to match the new design while also providing ongoing website maintenance and support. Furthermore, the client requested to upgrade the Shopware versions and integrate essential plugins to elevate the website’s functionality and performance.
Solution: Besides designing the main website pages, IT Delight implemented advanced product information management (PIM) and ERP systems and applied a robust SEO strategy to optimize search ranking. The company also provided custom strategy recommendations for business analysis and sales.
Results: Weinzirkus and IT Delight’s collaboration resulted in a revamped, user-friendly website with filters to narrow the search and an enhanced mobile view for a more accessible shopping experience. These improvements elevated the business’ digital presence, operational efficiency, and overall sales performance.
Notable clients: Peacock Alley, Baked by Melissa, Azuga, Partake Foods, Dispatch Health
Eyeful Media is a boutique marketing agency offering direct access to eCommerce consultants with expertise in eCommerce strategy, shopper marketing, retail media, and digital transformation. What sets Eyeful Media apart from the competition is that its consultants are former directors, managers, and associates from top companies, offering services to online, omnichannel, and manufacturing businesses. Recognizing its competence, the company has received notable accolades, including Inc.’s Best in Business accolade, Inc. 5000 list for three consecutive years, and was listed among Adweek’s Fastest Growing Agencies. The agency has also been named a Google Premier Partner for 2024.
Eyeful Media Success Story
Challenge: Peacock Alley is a luxury linen brand that enlisted Eyeful Media’s services for a new eCommerce channel that would improve online sales. The brand envisioned moving beyond traditional marketing methods to better resonate with its prospective client base and their buying experience.
Solution: Eyeful Media performed a thorough site audit that uncovered numerous issues related to the online shopping experience. To overcome them, the agency migrated the platform operations from Magento to Shopify Plus, aiming to improve user experience, optimize engagement, and elevate paid search performance. Moreover, data gathered from these strategies helped position the brand in the market and target more consumers.
Results: Peacock Alley grew its eCommerce channel following the Shopify migration. Namely, the average session length grew by 155%, boosting the conversion rate by 134%, resulting in a remarkable 637% surge in revenue. Additionally, paid conversions soared to 1,500% post-migration, indicating an additional spending of only 721%.
Voltn is an eCommerce consulting company proficient in omni-channel digital marketing solutions. Its team crafts tailored campaigns for eCommerce lifestyle and hospitality clients, poised to propel scalability and high ROI. The agency specializes in hiring and vetting marketing talent, eCommerce marketing strategy, product positioning, strategy audit, internal team audit, social media marketing, content marketing, defining business key performance indicators (KPI), and more. Voltn has completed over 480 client projects, boasting $323 million in client-generated revenue.
Voltn Success Story
Challenge: Lord Lou, a Dutch pet lifestyle brand that sought to revamp its website and expand its online presence. Aiming to assess the viability of its product line and improve the paid marketing performance, the client also requested to migrate its website to Shopify.
Solution: Voltn revamped Lord Lou’s website through Shopify and analyzed customer behavior based on web traffic, leveraging the findings to define lookalike audiences and drive more users. The agency also deployed test video ads and conducted weekly copy tests to broaden the insights while exploring other parameters and themes such as scarcity, holidays, testimonials, and gender.
Results: Following the first year of the campaign launch, Lord Lou achieved over $470,000 in online sales and obtained 1,000 new customers while attaining a four-fold ROAS.
Krish TechnoLabs is an award-winning digital commerce agency with over two decades of experience delivering next-gen, customer-centric eCommerce solutions across any platform. Its consultation service encompasses customized digital commerce strategies enriched with a comprehensive framework for planning and managing online and offline operations. Affirming its reputation, the company has received numerous accolades over the years, including the Adobe Commerce FY20 Commercial Partner of the Year Award and accreditation with the Adobe Commerce Specialization Badge, among others.
Krish TechnoLabs Success Story
Challenge: Seniority Ltd, an online retailer of senior care products, approached Krish to set up a digital commerce shop for healthcare and medical offerings. It wanted to expand its online presence primarily via the eCommerce channel, addressing the issue with the loosely integrated warehousing system that caused a backlog of pending orders. The client also experienced confusing mobile navigation, nonresponsive web layouts, and frequent site crashes.
Solution: Krish migrated the client’s platform operations from Magento 1 to Magento 2, simplifying the user experience (UX). The team also emphasized essential content through larger fonts and additional whitespace between interface elements while introducing a mobile-first design to make the website even more accessible to the target audience.
Results: Due to the migration, Seniority’s sales grew by 150%, while the mobile traffic surged to 180%. The average order value rate surpassed 19%, indicating that the digital store could now efficiently manage traffic and provide a seamless purchasing experience for visitors.
Notable clients: MedExcess, Aroma Kava, LastBid, Budu Sushi, Udifo
Dinarys offers personalized eCommerce consulting services powered by its technical expertise and product-centric approach, poised to elevate business profitability. The team provides tailored solutions, namely ready-made project strategies featuring revenue-making improvements such as business process consulting, design, eCommerce tech support, and operational consulting.
Dinarys Success Story
Challenges: MedExcess, a healthcare supplies marketplace, commissioned Dinarys to build a high-performance eCommerce platform that facilitates seamless distribution and procurement of medical goods. The client requested a fast-loading marketplace with tailored features that ensure robust security and compliance with global commerce regulations.
Solution: Dinarys implemented a minimum viable product (MVP) of the marketplace, outlining its basic architecture enriched with ready-made inventory management and expiration date tracking functionalities. The optimization also featured reinforced security measures to ensure only verified sellers access the platform.
Results: Dinarys’ efforts lead to a significant increase of 6% in customer lifetime value and a 10% reduction in customer acquisition costs. The implementations also contributed to a 4% return customer rate increase and a 21% reduction in checkout time.
Notable clients: TurcomUSA, Marimekko, Watches of Mayfair, Millenium, PetHQ
As an eCommerce consultant, Elogic Commerce’s core offering encompasses comprehensive eCommerce growth strategies, encapsulating the client’s vision, business objectives, and implementation framework. Since its inception, the company has completed over 500 projects, gaining positive client acclaim, as affirmed by a 92% net promoter score (NPS). Its eCommerce suite covers strategy building, platform implementation, project planning, business analysis, team structure planning, existing projects audit, re-platforming, and customer experience (CX) consulting.
Elogic Commerce Success Story
Challenge: A pharma company facing low product visibility, poor customer experience, and compliance discrepancies enlisted Elogic’s services to optimize its eCommerce operations and maintain its functionality and scope growth.
Solution: Elogic migrated the marketplace to Salesforce Commerce Cloud to enable scalability. Moreover, it introduced a B2B procurement portal to optimize the customer experience (CX), ensuring the platform abides by compliance standards. The Elogic team also integrated a robust PIM system and AI-powered data analytics, unifying the end-to-end processes of the eCommerce site.
Results: Following the implementation, the pharma company sold and delivered pharmaceuticals 1.4x faster, gaining elevated product visibility and harmonized workflows. Powered by re-ordering features, the time required for order placement decreased significantly, from an average of 20 minutes to a mere three minutes.
Northern Commerce is a digital agency offering eCommerce consulting, omnichannel solutions, and business expertise for navigating digital change. The company excels in delivering holistic eCommerce solutions, blending technical acumen with strategic alignment through technology audits, stakeholder workshops, and prescriptive solutions to drive informed platform decisions.
Northern Commerce Success Story
Challenge: Tepperman’s, a home furnishing company, tasked Northern Commerce to create an eCommerce storefront that reflects its brand values, provides personalized service, and incentivizes users to visit its physical stores.
Solution: Northern Commerce implemented a conversion-focused strategy featuring a Magento 2 setup. The agency introduced features such as fluid inventory, pricing management, custom credit application integration, and product category templates, to name a few. The storefront was also adapted for mobile devices to ensure a seamless experience for users on any device.
Results: Tepperman’s new website resulted in a 13% web traffic surge, a 19.5% rise in mobile traffic, and a 20% increase in returning site visitors. The Magento 2 configuration simplified the site maintenance and management process, granting users access to inventory, pricing, and credit application functionalities.
How We Picked the Best eCommerce Consulting Companies
In selecting the best eCommerce consulting companies, we assessed their portfolios, client feedback, case studies, consulting expertise, and industry reputation. Our agency experts conducted an in-depth company evaluation to affirm their suitability in the relevant category.
The scoring system we use to assess their overall performance focuses on these key aspects:
eCommerce proficiency: Industry knowledge of eCommerce platforms and tools
Portfolio: Quality of implemented eCommerce campaigns as proven by case studies
Key services: Evaluation of core offerings and specialized expertise domains
Team capabilities: Employees’ backgrounds, relevant experience, and specialized skill sets
Client reviews: Scope of client satisfaction and acclaim reflected across DesignRush and Google reviews
Industry recognition: Awards and other acknowledgments reflecting noteworthy achievements
DesignRush assesses agencies using expertise standards and verified client experiences to help you make better decisions. Certain agencies have paid placements.
Web Design Mechanic creates clean, custom websites and digital experiences build to match your business goals. "No templates", just thoughtful design and smart development. We also offer digital marketing services like, Search Engine Optimization, Social Media Marketing, Online Reputation Management, and...
Louddays is a performance-driven digital marketing agency dedicated to helping brands grow louder, bolder, and smarter in the digital age. With over 12 years of industry experience, we specialise in full-funnel marketing strategies that combine data, creativity, and innovation to deliver meaningful results...
At Web3 Digital, we help businesses and individuals thrive in the digital world with expert solutions in Digital Marketing & Advertising, Website Development & Hosting, Crypto Solutions, and Education & Training. Whether you're looking to boost your online presence, launch a high-performing website, integrate...
Every Great Brand Deserves A Powerful Digital Story
Every Great Brand Deserves A Powerful Digital Story
aishaliTech is a global digital solutions agency delivering exceptional Website Development, Mobile App Development, and UI/UX Design services. With a team of 50+ skilled professionals, we craft scalable, high-performance, and user-focused digital products tailored to each clients unique needs...
RootAMZ, where we turn your ecommerce ambition into reality. At RootAMZ, we manage your amazon account like amazon vendor central, amazon seller central, amazon ads/PPC, Walmart account & seller central accounts with precision...
SoftDoes builds custom software, AI, and web applications for mid-market companies that need enterprise-grade results without the overhead of an in-house team. U.S.-based leadership. Full IP ownership. No lock-in...
Digishot Technologies is a leading digital marketing agency in India, specializing in SEO, social media, PPC, web design, SMO, graphic design and content marketing. We help brands boost visibility, attract quality leads, and accelerate growth with tailored strategies. Recognized among the best SEO companies...
Primacy Infotech Limited delivers innovative software, mobile apps, Odoo ERP, and digital solutions to help businesses scale. Since 2015, weve empowered startups to enterprises with technology that drives growth, efficiency, and lasting impact...
We are a next-generation communications agency that believes in the power of a multidisciplinary approach.We believe that creative communication built upon the right strategy brings enduring value to brands and ensures their long-term success...
Your Trusted Offshore Software Development Partner
Your Trusted Offshore Software Development Partner
Suretek Infosoft is a fast-growing offshore IT and software technology services company, recognized globally as Custom Software Experts. We deliver intelligent, reliable, and cost-effective solutions with a strong focus on quality and innovation...
Aiming to Achieve Your Business Goals Through Technology
Aiming to Achieve Your Business Goals Through Technology
Code Genesis is a full-stack development company dedicated to building scalable and secure digital platforms. We combine expertise in cloud, automation, and modern software engineering to create solutions that are both innovative and reliable. Our mission is to deliver technology that not only meets todays...
At DoodleWeb, a creative web design & development agency, we transform your vision into vibrant digital experiences with a tailored approach, exceptional design, and innovative web solutions...
Custom Digital Solutions for Websites, Apps, SEO, and Marketing
Custom Digital Solutions for Websites, Apps, SEO, and Marketing
Aplus Tech Solutions helps businesses enhance their online presence by creating custom websites and apps, while also managing their digital marketing through SEO, social media management, and branding...
The best software company in Türkiye in the last 2 years
The best software company in Türkiye in the last 2 years
You can implement your enterprise software and mobile app development projects with Most Idea, a top software company. Contact us now to experience the quality of Most Idea, a leading software company in Istanbul that has been developing mobile apps and web software for over 17 countries since 2005...
CoregenX is your all-sector growth partner delivering high-performance web, app, ecommerce, and marketing solutions, with proven mastery in healthcare branding and digital transformation. CoregenX is your trusted growth partner across industries, providing high-performance web, app, e-commerce, and marketing...
Axencia stands at the forefront of digital innovation, delivering intelligent marketing solutions that fuse creativity with data-driven precision. Our mission is to empower brands through personalized strategies designed for measurable growth and impact...
TulipTech is a leading technology solutions provider specializing in digital transformation, custom software development, cloud services, and IT consulting. We help businesses streamline operations, enhance cybersecurity, and accelerate growth with innovative, scalable tech solutions. With a client-first...
Ekfrazo Technologies delivers enterprise-grade IT Services and Software development services. We specialize in Salesforce consulting, servicenow implementation, AI/ML solutions, cybersecurity, Drupal development, Magento, RedHat, and Oracle services. Our expertise ensures scalable, secure and maintainable...
Founded in 2014, IMP Marketing is an eCommerce marketing agency serving brands across the US and Canada. Our revenue share model helps founders scale with greater confidence while keeping their teams lean. By sharing both risk and reward, our success is directly tied to the growth of our clients...
Shopify Custom Development Agency Focused on High Performance Ecommerce Growth
Shopify Custom Development Agency Focused on High Performance Ecommerce Growth
Aumento Infoway is a Shopify development agency delivering custom Shopify and Shopify Plus solutions focused on performance, conversion optimization, and scalable ecommerce growth. We build high performance stores with advanced native functionality and measurable results...
11+ years crafting scalable eCommerce solutions for B2B and retail. Magento development agency experts alongside Shopify development partners and Magento specialists. We deliver 90+ PageSpeed sites, CRO optimization (20-50% lifts), and AI-powered personalization. From startups to enterprises headless...
Nico Digital is an SEO-led growth agency with deep expertise in performance marketing. We specialize in technical SEO, site architecture, content strategy, digital PR, high authority link building supported by performance-focussed paid media and conversion rate optimization. We focus on building sustainable...
Working Weekends is a global Shopify Partner e-commerce agency helping brands design, build, and scale high-converting online stores. We specialize in custom Shopify development, UI/UX, CRO, SEO, and performance marketing to drive measurable growth. With teams across India, Dubai, and the US, we work with...
DeltaDots provides AI app development, custom software, mobile/web, blockchain, game development, and UI/UX design. Deltadots delivers expert IT services that let you focus on what matters most...
Shopify Experts India is a Shopify development company based in Gurugram, Haryana, specializing in custom Shopify stores, theme development, app integration, and scalable eCommerce solutions for growing businesses...
NextAstra Technologies Pvt. Ltd. is an enterprise AI and automation partner helping mid-market and large organizations build practical, scalable, ROI-driven solutions. We specialize in Generative AI, ML, NLP, Computer Vision, Predictive Analytics, and Intelligent Document Processing...
Seller Seva is a leading eCommerce product listing service provider in India, helping sellers effectively list and sell their products across multiple online marketplaces...
Oncreation & Web Services delivers white-label web development and SEO-ready websites, helping agencies and businesses scale with reliable digital solutions. Since 2023, Ive quietly powered 80+ successful projects for agencies and direct clients, including:...
Specialist Digital Marketing Ffor Healthcare & Wellness
Specialist Digital Marketing Ffor Healthcare & Wellness
Drive growth for your health & wellness brand with Eureka Digital. We specialize in GEO, SEO, social media, and omnichannel strategies tailored for the pharmaceutical and medical industries...
Tech Implement is a custom software and CRM solutions company with 15+ years of experience helping businesses streamline operations and scale. We specialize in Dynamics 365, Salesforce, AI, and automation, delivering 100+ projects for clients across multiple industries worldwide...
Trifleck is a digital product development and technology consulting company that helps businesses build and scale digital systems, including apps, software platforms, websites, AI solutions, automation workflows, branding, and growth marketing initiatives...
Odysense is a results-driven digital agency based in Doha, Qatar, helping businesses across the GCC grow through end-to-end digital solutions. With 12+ years of experience, we specialize in web design and development, mobile app development, custom software, UI/UX design, eCommerce solutions, and digital...
ITWEBS provides full-cycle software development, web and mobile application development, eCommerce platforms, DevOps, integrations, IT support, and dedicated development teams for businesses that need reliable digital solutions...
Web AI Tech Solution LLP is a leading IT services & Web Design Company in Kanpur, India offering website development, web design, mobile app development, SEO, digital marketing, graphic design, e-commerce solutions, social media marketing, 2D & 3D animation, branding, consultation and complete IT solutions to...
Top Digital Marketing Agencies in Karachi, Pakistan
Top Digital Marketing Agencies in Karachi, Pakistan
ArtX Pro is a trusted digital marketing agency that helps businesses improve their online presence through SEO, social media marketing, web development, PPC, branding, and e-commerce services...
Boomdevs is a strategic digital product partner for startups, scaleups, and enterprises. Since 2014, one senior team has taken products from strategy through design, engineering, and post-launch growth — custom software, web & mobile apps, UI/UX, and AI built in rather than bolted on. Our work runs at real...
RedTechnoHub is a full-service digital marketing company that helps startups, local businesses, and growing brands improve their online visibility, generate qualified leads, and increase revenue. Its services combine SEO, PPC, social media marketing, content marketing, website development, ecommerce...
BitsWits is the top mobile app development company in the US, creating innovative mobile applications that help businesses across industries increase efficiency, engagement, and sales. Our top mobile app developers utilize cutting-edge technologies to build high-performing, intuitive mobile solutions that...
DevIT Group is one of the ecommerce agencies building Shopify and BigCommerce stores, headquartered in Toronto, Canada. Certified as a Shopify Experts and BigCommerce partner, the 136-person team has delivered 700+ projects over 12 years, combining store development with web, mobile, and AI work...
JPLoft is one of the ecommerce companies offering dedicated Magento, Shopify, and eCommerce ERP and CRM Integration services, headquartered in Denver, Colorado with offices in the UK, India, Australia, and Saudi Arabia. Over 16 years, the team has delivered 1,250+ projects...
VerifiedVerified by the DesignRush team for authenticity and credibility.
Growing Brands Online
Growing Brands Online
Digital Silk, a Miami headquartered agency with offices across the US, ranks among top eCommerce agencies building Shopify and WooCommerce stores for brands such as Bang & Olufsen and G2 Esports. The team handles design, development, and SEO in-house, from product pages to checkout optimization...
Building Custom Software, Web And Mobile Solutions
Building Custom Software, Web And Mobile Solutions
TechAvidus is a Chicago-based eCommerce development firm that builds custom online stores on platforms including BigCommerce and Salesforce. The agency has delivered over 30 projects, including multi-vendor marketplaces, order management systems, and subscription platforms for retail and logistics clients...
Digis is a Software Development company with a team of 200+ professionals dedicated to Custom Development (Web & Mobile) and design. We have a wealth of experience across several industries, particularly in Education, Healthcare, Fintech, E-Commerce, Media & Entertainment, GIS and Automotive...
Top AI, IoT, SaaS, Mobile App & Software Development Company
Top AI, IoT, SaaS, Mobile App & Software Development Company
Kuchoriya TechSoft is a leading AI, IoT, Mobile App & Website Development, Digital Marketing, and Remote Engineers company, delivering innovative, scalable, and secure digital solutions with a strong focus on quality and emerging technologies...
Mindrops is an AI-driven digital technology company delivering future-ready solutions. We build intelligent websites, smart eCommerce platforms, mobile apps, and custom software-scalable, secure, and user-friendly. Our AI expertise drives automation and business growth...
HTMLPanda is a Boston, Massachusetts based eCommerce provider building Magento, Shopify, WooCommerce, and OpenCart stores, with 900+ Shopify sites and 1,400+ Magento portals delivered since 2014. Clients include Prime Autosport, backed by 15,000+ total projects and a 92% repeat client rate...
4 Frequently Asked Questions About eCommerce Consultants
What do eCommerce consultants specialize in?
eCommerce consulting companies focus on creating marketing and brand marketing strategies to help brands reach their goals. This includes reaching a wider audience, closing more deals and boosting their profit.
Most of them also offer development services and build cutting-edge apps and websites that are fully functional and eye-catching.
Here’s a list of what they do:
Research and analytics
A roadmap and strategy development
Monitoring reviews and customer service
Marketing and advertising strategy
Online store code audits
Custom app and web development
User experience development
Conversion optimization
Advising on product/niche selection
Quality assurance and testing
And more
How much do eCommerce consulting companies charge?
There are several aspects to consider when it comes to the cost of eCommerce consulting services.
On the one hand, it will depend on the company’s expertise. The more skilled and experienced an eCommerce business consultant is, the higher the fee will be.
On the other hand, the location also affects the project cost. For instance, an NYC-based agency is likely to charge more than a company located in Boston.
Finally, the scope and the timeframe of the project will also influence the final cost.
Most of the top eCommerce consulting agencies charge per hour and the price varies between $50 and $150.
Why hire an eCommerce consulting agency?
While ecommerce opens the doors to much bigger markets, it also comes hand-in-hand with fierce competition. eCommerce consulting agencies help businesses develop every aspect of their digital strategy to increase competitiveness and profits.
They are experts in analyzing your business needs, your target market and competition and creating strategies that will lead to business growth.
Here are the top five reasons why you should invest in a certified eCommerce consultant:
1. Reaching The Right Audience
There are more than 2 billion online shoppers in the world. [Statista]
However, not all of these consumers are your audience.
To make every penny invested in your digital business count, you need to focus on the right market.
An eCommerce consultant can help you achieve that by:
Researching the buyer persona: They will describe your ideal clients, discover their likes and dislikes, the buying decisions they make as well as the challenges they face.
Analyzing customer lifecycles: They identify the steps your leads go through before and after they convert or complete a purchase. Thus, by studying each of these phases they will come up with strategies for customer retention and revenue increase.
Retargeting: They will also run retargeting ads and target people who are already familiar with what you offer to make them reengage with your brand.
Your partners’ strategy will help you speak your audience language and put your products in front of the right people who are more likely to make purchases.
2. Improving Customer Service
93% of consumers would make a repeated purchase with brands that offer excellent customer service. [HubSpot]
Building loyalty is the best tool eCommerce businesses can use for improving customer retention and increasing the number of returning clients.
However, trust is not given, rather it is something that should be earned.
Great customer service can help you establish long term relationships. And eCommerce consulting agencies will provide you with actionable tips on how to create memorable customer experiences.
Or, they can implement the following strategies:
Send personalized messages and replies
Provide fast customer support
Experiment with discounts and trial offers
Analyzing customer feedback
And more
3. Enhancing Your Brand Image
Brands have as little as 7 seconds to make a first impression. [Forbes]
Before potential clients click the “buy now” button, they will certainly research your brand. So, depending on where you sell, they will either visit your website or social media profiles to see how credible you are.
And when they do that they will form their opinion about your business within seconds.
Your brand identity is of key importance for getting a winning impression.
A few factors to be considered here are:
A strong logo
Clearly defined values
Unique and high-quality content
Social proof and positive reviews
And more
eCommerce consulting companies will provide you with analysis and solutions on what branding elements you should focus on so that you complete more purchases successfully.
4. Increasing Sales
The average cart abandonment rate is 79.17%. [OptinMonster]
A huge number of shoppers never complete their purchases. They abandon their shopping carts for different reasons including:
Extra costs (shipping, tax fee, etc.)
Requests for account creation
Requirements of credit card info
Long checkout process
And more
eCommerce consulting firms can help you deal with uncompleted purchases by:
Getting inside the heads of your clients and analyzing their behavior to understand what drags them from completing their purchases
Putting together cart recovery strategies including sending personalized emails and remarketing
Making the shopping process easier and smoother
What questions to ask before hiring an eCommerce consulting agency?
Do you have experience in working on similar projects?
What eCommerce consulting services do you offer?
What is your plan for adjusting your services to meet our business needs?
What is your process for creating a roadmap?
What do you think about our brand?
Based on what you see, what improvements do you think can be made?
What results can you promise to deliver and how will you measure them?
Who will work on our project and who will be the main point of contact?
How will we be involved?
How does your pricing work? Are there extra charges to the original quote?