Are you looking for a trustworthy eCommerce consultant who can provide unbiased expert insight, identify areas of improvement, and advise on scaling an online marketplace? Our curated list, backed by verified client feedback and relevant case studies, is a credible source for discovering top eCommerce consultancy companies. You can explore the listing by location, budget, team size, and more to refine your search and choose a consultant to elevate your eCommerce business.
We have verified over 1,300 eCommerce consultants based on client feedback, niche, industry reputation, and price. Dive into our selection methodology and explore how we identify the premier service providers in the eCommerce consultancy ecosystem.
The Number 1 eCommerce Consultant as Selected by DesignRush is...
Notable clients: AV Leaderz, Nitro Pack, RoadKit, Pixlscapes, Office Replacement Parts
1Digital Agency is an eCommerce consultant with an extensive portfolio of eCommerce solutions. Boasting over a decade of industry experience, it helps clients stay ahead of the curve via comprehensive eCommerce service comprising consulting, search engine optimization (SEO), pay-per-click (PPC) advertising, social media marketing, email marketing, strategy planning, and more.
1Digital Agency Success Story
Challenge: A furniture store sought 1Digital’s consulting services to explore other Return of Investment (ROI) options and, ultimately, boost its sales. It inquired about an advertising strategy highlighting its products’ quality, cost-effectiveness, and fast delivery.
Solution: In coordination with the client, 1Digital Agency settled on targeted Meta advertising, commencing the strategy with a thorough competitor analysis to identify the scale at which other industry contenders leverage Meta for brand promotion. Using Meta Ads Manager, the agency deployed a granular targeting level, pinpointing business owners whose buyer persona matched the client’s and pitching exclusively to well-qualified leads.
Results: Shortly after launching, the Meta campaign witnessed significant success. Namely, the furniture store achieved an impressive return on advertising spend (ROAS) of 20 to above 38 throughout the campaign, successfully converting leads into sales and scaling its eCommerce presence.
Notable clients: United Sports Brands, Wine Glass Writer, Neoh USA, Sterling Brands, Strong Industries
Awesome Dynamic is an end-to-end eCommerce consulting company specializing in brand performance, paid media, and creative services. Its dedicated team of eCommerce experts ensures that clients amplify their reach on platforms like Amazon, Shopify, and Walmart, helping them navigate and optimize their marketplace performance. Since its inception, the agency has managed over 250 accounts worldwide, and its reputation has been affirmed with over 100 five-star reviews on Google and Facebook.
Awesome Dynamic Success Story
Challenge: Teaming up with Awesome Dynamic, An East Coast chemical company aimed to increase brand visibility and sales of its commercial-grade cleaning products. Despite having an established presence on Amazon and their direct-to-consumer website, the client encountered difficulties such as unwarranted Amazon listing removal, underperforming marketing strategy, and unestablished brand identity, prompting them to seek professional advisement.
Solution: Upon evaluating the client’s difficulties, Awesome Dynamic’s proposal featured several remedies, namely addressing flagged Amazon listings, removals, and appeals and introducing new product sizes and bundles for cross-selling. Furthermore, it created cohesive branding, expanded the range of distinct product offerings from 8 to 19, and expanded the brand’s presence to Walmart, Lowe’s, Home Depot, and eBay.
Results: The chemical company’s revenue increased from $27,000 to $16.8 million, witnessing significant client traction — over 250 additional clicks and exposure to over 100,000 shoppers monthly.
Notable clients: Mattress Warehouse, Doyle, Honeybee Health, NEFCO, The Metiri Group
Endertech is a marketing agency and proficient eCommerce consultant with a portfolio extending to software and web development. The agency fosters open collaboration with its clients, boasting extensive experience building successful eCommerce sites and systems through Magento and Shopify, with headless eCommerce solutions and platform migration as complementary offerings. With operations spanning two decades, Endertech has earned the trust of numerous clients, delivering exceptionally functional websites, apps, and software systems.
Endertech Success Story
Challenge: The bedding retailer Mattress Warehouse partnered with Endertech to optimize its product data organization and overcome pertinent challenges. More specifically, the client sought to tackle the inaccurate searchability of over 5,000 stock-keeping units (SKU), an underperforming website, limited metadata associations, and poor search experience due to somewhat outdated technology.
Solution: Endertech analyzed the client’s entire product suite and created a functional repository with a categorization option to improve product searchability and inventory management. This adjustment was extended by an automatic inventory synchronization with Shopify and the enterprise resource planning (ERP) STORIS. Endertech also implemented a headless eCommerce through Contentful Content Management System (CMS), introducing a store locator, order tracking, appointment booking, customer profiles, upsell, cross-sale, and more.
Results: The headless eCommerce campaign enabled Mattress Warehouse to achieve a 50% sales increase following its website’s transformation. In addition to the sales growth, the client endured enhanced searchability, improved Lighthouse scores, and deployment of several customer-friendly features that enhanced the omnichannel experience.
IT Delight is a specialized eCommerce consulting company that offers audits, management, testing, web design, and B2B/B2C-tailored solutions, among other things. The agency prides itself on numerous successful projects powered by a customer-oriented approach, with a client portfolio spanning the food, automotive, healthcare, beauty, fashion, jewelry, and furniture sectors.
IT Delight Success Story
Challenge: Weinzirkus, an online wine retailer, requested IT Delight’s expertise to redesign their website, with a primary focus on fully developing all main site pages to match the new design while also providing ongoing website maintenance and support. Furthermore, the client requested to upgrade the Shopware versions and integrate essential plugins to elevate the website’s functionality and performance.
Solution: Besides designing the main website pages, IT Delight implemented advanced product information management (PIM) and ERP systems and applied a robust SEO strategy to optimize search ranking. The company also provided custom strategy recommendations for business analysis and sales.
Results: Weinzirkus and IT Delight’s collaboration resulted in a revamped, user-friendly website with filters to narrow the search and an enhanced mobile view for a more accessible shopping experience. These improvements elevated the business’ digital presence, operational efficiency, and overall sales performance.
Notable clients: Peacock Alley, Baked by Melissa, Azuga, Partake Foods, Dispatch Health
Eyeful Media is a boutique marketing agency offering direct access to eCommerce consultants with expertise in eCommerce strategy, shopper marketing, retail media, and digital transformation. What sets Eyeful Media apart from the competition is that its consultants are former directors, managers, and associates from top companies, offering services to online, omnichannel, and manufacturing businesses. Recognizing its competence, the company has received notable accolades, including Inc.’s Best in Business accolade, Inc. 5000 list for three consecutive years, and was listed among Adweek’s Fastest Growing Agencies. The agency has also been named a Google Premier Partner for 2024.
Eyeful Media Success Story
Challenge: Peacock Alley is a luxury linen brand that enlisted Eyeful Media’s services for a new eCommerce channel that would improve online sales. The brand envisioned moving beyond traditional marketing methods to better resonate with its prospective client base and their buying experience.
Solution: Eyeful Media performed a thorough site audit that uncovered numerous issues related to the online shopping experience. To overcome them, the agency migrated the platform operations from Magento to Shopify Plus, aiming to improve user experience, optimize engagement, and elevate paid search performance. Moreover, data gathered from these strategies helped position the brand in the market and target more consumers.
Results: Peacock Alley grew its eCommerce channel following the Shopify migration. Namely, the average session length grew by 155%, boosting the conversion rate by 134%, resulting in a remarkable 637% surge in revenue. Additionally, paid conversions soared to 1,500% post-migration, indicating an additional spending of only 721%.
Voltn is an eCommerce consulting company proficient in omni-channel digital marketing solutions. Its team crafts tailored campaigns for eCommerce lifestyle and hospitality clients, poised to propel scalability and high ROI. The agency specializes in hiring and vetting marketing talent, eCommerce marketing strategy, product positioning, strategy audit, internal team audit, social media marketing, content marketing, defining business key performance indicators (KPI), and more. Voltn has completed over 480 client projects, boasting $323 million in client-generated revenue.
Voltn Success Story
Challenge: Lord Lou, a Dutch pet lifestyle brand that sought to revamp its website and expand its online presence. Aiming to assess the viability of its product line and improve the paid marketing performance, the client also requested to migrate its website to Shopify.
Solution: Voltn revamped Lord Lou’s website through Shopify and analyzed customer behavior based on web traffic, leveraging the findings to define lookalike audiences and drive more users. The agency also deployed test video ads and conducted weekly copy tests to broaden the insights while exploring other parameters and themes such as scarcity, holidays, testimonials, and gender.
Results: Following the first year of the campaign launch, Lord Lou achieved over $470,000 in online sales and obtained 1,000 new customers while attaining a four-fold ROAS.
Krish TechnoLabs is an award-winning digital commerce agency with over two decades of experience delivering next-gen, customer-centric eCommerce solutions across any platform. Its consultation service encompasses customized digital commerce strategies enriched with a comprehensive framework for planning and managing online and offline operations. Affirming its reputation, the company has received numerous accolades over the years, including the Adobe Commerce FY20 Commercial Partner of the Year Award and accreditation with the Adobe Commerce Specialization Badge, among others.
Krish TechnoLabs Success Story
Challenge: Seniority Ltd, an online retailer of senior care products, approached Krish to set up a digital commerce shop for healthcare and medical offerings. It wanted to expand its online presence primarily via the eCommerce channel, addressing the issue with the loosely integrated warehousing system that caused a backlog of pending orders. The client also experienced confusing mobile navigation, nonresponsive web layouts, and frequent site crashes.
Solution: Krish migrated the client’s platform operations from Magento 1 to Magento 2, simplifying the user experience (UX). The team also emphasized essential content through larger fonts and additional whitespace between interface elements while introducing a mobile-first design to make the website even more accessible to the target audience.
Results: Due to the migration, Seniority’s sales grew by 150%, while the mobile traffic surged to 180%. The average order value rate surpassed 19%, indicating that the digital store could now efficiently manage traffic and provide a seamless purchasing experience for visitors.
Notable clients: MedExcess, Aroma Kava, LastBid, Budu Sushi, Udifo
Dinarys offers personalized eCommerce consulting services powered by its technical expertise and product-centric approach, poised to elevate business profitability. The team provides tailored solutions, namely ready-made project strategies featuring revenue-making improvements such as business process consulting, design, eCommerce tech support, and operational consulting.
Dinarys Success Story
Challenges: MedExcess, a healthcare supplies marketplace, commissioned Dinarys to build a high-performance eCommerce platform that facilitates seamless distribution and procurement of medical goods. The client requested a fast-loading marketplace with tailored features that ensure robust security and compliance with global commerce regulations.
Solution: Dinarys implemented a minimum viable product (MVP) of the marketplace, outlining its basic architecture enriched with ready-made inventory management and expiration date tracking functionalities. The optimization also featured reinforced security measures to ensure only verified sellers access the platform.
Results: Dinarys’ efforts lead to a significant increase of 6% in customer lifetime value and a 10% reduction in customer acquisition costs. The implementations also contributed to a 4% return customer rate increase and a 21% reduction in checkout time.
Notable clients: TurcomUSA, Marimekko, Watches of Mayfair, Millenium, PetHQ
As an eCommerce consultant, Elogic Commerce’s core offering encompasses comprehensive eCommerce growth strategies, encapsulating the client’s vision, business objectives, and implementation framework. Since its inception, the company has completed over 500 projects, gaining positive client acclaim, as affirmed by a 92% net promoter score (NPS). Its eCommerce suite covers strategy building, platform implementation, project planning, business analysis, team structure planning, existing projects audit, re-platforming, and customer experience (CX) consulting.
Elogic Commerce Success Story
Challenge: A pharma company facing low product visibility, poor customer experience, and compliance discrepancies enlisted Elogic’s services to optimize its eCommerce operations and maintain its functionality and scope growth.
Solution: Elogic migrated the marketplace to Salesforce Commerce Cloud to enable scalability. Moreover, it introduced a B2B procurement portal to optimize the customer experience (CX), ensuring the platform abides by compliance standards. The Elogic team also integrated a robust PIM system and AI-powered data analytics, unifying the end-to-end processes of the eCommerce site.
Results: Following the implementation, the pharma company sold and delivered pharmaceuticals 1.4x faster, gaining elevated product visibility and harmonized workflows. Powered by re-ordering features, the time required for order placement decreased significantly, from an average of 20 minutes to a mere three minutes.
Northern Commerce is a digital agency offering eCommerce consulting, omnichannel solutions, and business expertise for navigating digital change. The company excels in delivering holistic eCommerce solutions, blending technical acumen with strategic alignment through technology audits, stakeholder workshops, and prescriptive solutions to drive informed platform decisions.
Northern Commerce Success Story
Challenge: Tepperman’s, a home furnishing company, tasked Northern Commerce to create an eCommerce storefront that reflects its brand values, provides personalized service, and incentivizes users to visit its physical stores.
Solution: Northern Commerce implemented a conversion-focused strategy featuring a Magento 2 setup. The agency introduced features such as fluid inventory, pricing management, custom credit application integration, and product category templates, to name a few. The storefront was also adapted for mobile devices to ensure a seamless experience for users on any device.
Results: Tepperman’s new website resulted in a 13% web traffic surge, a 19.5% rise in mobile traffic, and a 20% increase in returning site visitors. The Magento 2 configuration simplified the site maintenance and management process, granting users access to inventory, pricing, and credit application functionalities.
How We Picked the Best eCommerce Consulting Companies
In selecting the best eCommerce consulting companies, we assessed their portfolios, client feedback, case studies, consulting expertise, and industry reputation. Our agency experts conducted an in-depth company evaluation to affirm their suitability in the relevant category.
The scoring system we use to assess their overall performance focuses on these key aspects:
eCommerce proficiency: Industry knowledge of eCommerce platforms and tools
Portfolio: Quality of implemented eCommerce campaigns as proven by case studies
Key services: Evaluation of core offerings and specialized expertise domains
Team capabilities: Employees’ backgrounds, relevant experience, and specialized skill sets
Client reviews: Scope of client satisfaction and acclaim reflected across DesignRush and Google reviews
Industry recognition: Awards and other acknowledgments reflecting noteworthy achievements
We've worked with advanced WordPress since 2008 - and WooCommerce since it launched. Therefore , we can help your with precisely anything you might need - whether it's technical challenges or challenges in increasing sales...
Custom Software Development I Custom 3D Product Configurators & CPQ Systems
Custom Software Development I Custom 3D Product Configurators & CPQ Systems
DTG is a software development company specializing in fully integrated revenue systems for complex, configurable products. We bring together high-fidelity 3D visualization, advanced CPQ logic, AI automation, and enterprise integration into a single, cohesive, business-driven architecture...
Purna Web Agency is a results-driven digital marketing firm specializing in customized strategies that elevate brands and boost business growth. We excel in social media campaigns, SEO, and innovative loyalty programs, helping businesses achieve significant milestones like increased revenue and top search...
Reinforce Lab a full-service digital marketing agency that assists entrepreneurs, startups, and organizations to achieve market authority and digital potential by building Brands...
Let us handle the coding while you focus on making money.
Let us handle the coding while you focus on making money.
AppWeb brings fresh ideas, unwavering dedication to quality, and a personal investment in every project. Leveraging cutting-edge technologies and driven by a desire to establish a strong reputation, our agency consistently exceeds expectations to deliver exceptional results and ensure client satisfaction...
Building Custom Websites That Drive Your Business Forward.
Building Custom Websites That Drive Your Business Forward.
Advanced Website Designs is a full-service web design and development agency. We specialize in custom websites, performance optimization, web security, managed hosting, and custom CRM solutions. We deliver tailored, high-performance digital solutions to grow your business...
Offering Cutting-Edge AI Integration, SEO and Digital Solutions for Thriving Businesses
Offering Cutting-Edge AI Integration, SEO and Digital Solutions for Thriving Businesses
Velvet Media Labs is an expert multimedia agency based in McAllen, TX specializing in high-performance web design/development, SEO and AI Integration. Since 2018, we've been dedicated to driving results for businesses across McAllen and the rest of Texas...
Eliminate Technology Frustrations, Headaches, and Downtime.
Eliminate Technology Frustrations, Headaches, and Downtime.
Ideal Managed Solutions provides complete business IT and cybersecurity solutions, from network and devices security, to user productivity and management, to business online marketing. We aim to become your technology partner, not just another vendor...
We specialise in graphic design, print management and web design, digital marketing and IT support services. We coordinate and deliver across a broad range of media. We work on projects of all sizes, budgets, and schedules, and work with clients who are equally diverse in size and industry...
We assist local businesses in growing their customer base.
We assist local businesses in growing their customer base.
No matter what you sell, or who your customers are, the internet is an AMAZING tool to help you reach more people, grow your audience, and make more sales - faster and easier than ever before. Through innovative technology and strategic implementation, we turn complex tasks into seamless, efficient workflows...
AI & Webdesign Agency. We connect Businesses to ChatGPT, Claude and more, future is here!
AI & Webdesign Agency. We connect Businesses to ChatGPT, Claude and more, future is here!
Handmade websites plus an MCP connector that puts your knowledge, live data and real actions inside ChatGPT, Claude and Grok, not just another website chatbot. Also custom AI systems and open models trained on how you actually work. Palma de Mallorca, worldwide, you talk to the person who builds...
Miami SEO Nerdz is a bilingual local SEO agency based in Brickell, Miami. We specialize in local SEO, Google Business Profile management, PPC, Local Service Ads, and web design for service-based businesses across South Florida. We work with one business per niche per city so your competitor cant hire us if...
We're an Boston based boutique AI-native consulting and tech studio that partners with early-stage startups, bootstrapped teams, and enterprise innovators to turn ambitious ideas into shipped products in 30 days guaranteed...
Edikka is a Paris-based, founder-led web agency creating custom websites that connect strategy, UX/UI, development, technical SEO, structured data, performance and AI search visibility. Since 2004, we have helped B2B, healthcare, hospitality, eCommerce and cultural organizations turn complex offers into...
Engineering Mission-Critical Web Applications & AI Solutions.
Engineering Mission-Critical Web Applications & AI Solutions.
Digital Pixora is an elite software engineering and digital transformation agency. We don't just build websites; we engineer high-performance web applications, complex B2B SaaS platforms, and custom Artificial Intelligence (AI) solutions tailored for enterprise growth. Our core expertise lies in Rea...
Transforming Ideas into Market-Ready Innovations with Precision and Expertise.
Transforming Ideas into Market-Ready Innovations with Precision and Expertise.
At Go Vertical ICM, we stand out by offering end-to-end solutions tailored to each clients unique needs. We integrate strategic discovery, product development, regulatory compliance, and commercialization under one roof. Our global network, combined with a personalized approach, ensures seamless execution...
Caveni Digital Solutions is an eCommerce provider and Philadelphia based web design agency building online stores for direct-to-consumer brands. Its portfolio includes Moderna Furniture, Electronique, and eScooter Cartel, backed by conversion rate optimization and digital marketing services...
VerifiedVerified by the DesignRush team for authenticity and credibility.
Focused on quality
Focused on quality
UPQODE is a Nashville, Tennessee web design agency and one of the ecommerce agencies building Shopify and WordPress stores for brands like Cold Beer Clothing Co. and Sew Sketchy. Serving clients in 32 U.S. cities since 2014, the team also handles SEO and digital marketing...
Creative Solutions for Digital Growth & Marketing Success
Creative Solutions for Digital Growth & Marketing Success
iCreate is your one-stop shop for digital marketing and growth. We empower businesses of all sizes with tailored marketing solutions that drive success. Our holistic, human-centered approach focuses on your key challenges and opportunities, supporting your growth and community impact...
Shopify Plus agency - Small US-based team of experts building amazing things with Shopify.
Shopify Plus agency - Small US-based team of experts building amazing things with Shopify.
Gapstow is your U.S.-based Shopify partner, offering custom development, strategic guidance, and fractional eCommerce leadership to brands. Let us fuel your brand's growth, streamline your eCommerce operations, and deliver the agile, personalized support you need every step of the way...
We deliver. On brand. On budget. On time. Every time.
We deliver. On brand. On budget. On time. Every time.
Code18 Interactive elevates consumer goods and media brands through custom website design and targeted digital marketing strategies. Their expertise in WordPress development ensures user-friendly websites that convert...
First Pier, a division of Helm Digital, is a reputable provider of comprehensive eCommerce development solutions. With a team comprising certified Shopify experts, we possess the expertise and tools to deliver outstanding results for businesses based in Maine and beyond...
Pixlrabbit is a web design, branding, and marketing agency based in Atlanta, Georgia. We combine strategy and design to create effective brands and digital solutions...
We are a leading web design company in London, specialising in bespoke web design and development. Our expert team creates high-performance, SEO-optimised websites designed to engage your audience and drive business growth...
We are a team of designers and developers successfully meeting customer demands, while maintaining outstanding customer service. We love what we do!
Team RiviWeb is known for extraordinary websites, expert branding, eCommerce, custom coding, and creative marketing solutions...
Transform your business with AppWT LLC's digital expertise! We deliver stunning websites, user-friendly designs, and robust cybersecurity solutions. Based in Michigan, we optimize (optimise) your digital presence and e-commerce to maximize (maximise) growth. Let's bring your vision to life!...
We at ARTICON (Custom Design Agency) believe and respect this proverb because we are in the business of creativity and ideas. We are here to create a GREAT First impression of our clients for their customers through our highly creative and unique presentations through our designs...
NO Marketing Agency is a full-service digial marketing agency we work with growth-minded companies of all sizes to generate more online leads & e-commerce revenue...
VerifiedVerified by the DesignRush team for authenticity and credibility.
Helping industrial manufacturers attract and convert B2B buyers through next-gen digital strategies.
Helping industrial manufacturers attract and convert B2B buyers through next-gen digital strategies.
weCreate is a full service agency that specializes in marketing and website design for manufacturing and B2B companies. Our website designs are custom and exceptional - focused on user experience and lead generation. If you are looking for a company that can understand your manufacturing services and grow...
Empowering Companies To Effectively Engage Their Target Audiences And Bridge Gaps To Achieve Impact
Empowering Companies To Effectively Engage Their Target Audiences And Bridge Gaps To Achieve Impact
At B3 Media Consulting, we are committed to leveraging digital expertise to consult on and create integrated marketing for growth minded businesses. We are digital marketing experts who have experience working at Google and can accelerate. your digital marketing needs and drive up ROI quickly...
Your Vision. My Expertise. Powerful Branding & Web Design.
Your Vision. My Expertise. Powerful Branding & Web Design.
We help Brands & Businesses stand out online and thrive in a connected world. Crafting user-friendly websites and impactful brand identities to help brands and businesses thrive online...
Forix Commerce is your trusted partner for small business e-commerce success, offering innovative solutions and comprehensive services. Our expert team specializes in eCommerce development, creating captivating websites with user-centric designs and seamless functionality...
U-Thrive Marketing is Tulsa's premier full-service digital marketing & website design agency based in Tulsa, Oklahoma. We provide the following services to our clients:SEO Tulsa - Search Engine Optimization Tulsa Website Design & Web-Development Pay Per Click Marketing & Management / Online Advertising Tulsa...
VerifiedVerified by the DesignRush team for authenticity and credibility.
Scale eCommerce growth with a team thats done it before
Scale eCommerce growth with a team thats done it before
DYODE, a Fullerton, California eCommerce agency founded in 2016 by two former eCommerce VPs, has managed over $1 billion in revenue for 200+ lifestyle brands on Shopify Plus and BigCommerce. Clients like AG Jeans, WYZE, and Bandai Namco rely on the team for migrations, CRO, and marketing...
Setting the standard in professional digital marketing innovation in Miami for over a decade, sliStudios time-and-time-again out-performs competition by providing thoughtful, practical and performance-driven results. Maintaining a portfolio of successful long-time businesses speaks for itself. Partner with a...
HVMA Social Media is a Data Driven Social Media Marketing company located in Atlanta, GA.
Offering a variety of services, such as Marketing Strategy, Content Creation, Facebook Ads, Email Marketing, Web Development, YouTube Ads, and more, we focus on data analytics to evaluate performance and ROI to our...
We are a boutique agency that specializes in helping brands selling on Amazon become the category leader. We aren't a jack of all trades, but our focused approach delivers results...
Transforming Online Presence into Tangible Success
Transforming Online Presence into Tangible Success
TheeDigital specializes in dynamic dental website design and WooCommerce development, creating responsive websites that blend artistic creativity with marketing strategies to convert visitors into customers. Our dedicated team works closely with clients, focusing on SEO, PPC, and driving revenue, while...
A conscientious team delivering consistent results.
A conscientious team delivering consistent results.
Sandcastle is a full-service web design and development company specializing in e-commerce, custom application development, mobile technologies, hosting and maintenance. Our capabilities focus on creating platforms tailored to meet the specific needs of your business. These include third-party integrations...
We design, create and customize websites to fit your individual business needs. Our websites provide a substantial first impression to suit both your and your business’ personality and identity...
4 Frequently Asked Questions About eCommerce Consultants
What do eCommerce consultants specialize in?
eCommerce consulting companies focus on creating marketing and brand marketing strategies to help brands reach their goals. This includes reaching a wider audience, closing more deals and boosting their profit.
Most of them also offer development services and build cutting-edge apps and websites that are fully functional and eye-catching.
Here’s a list of what they do:
Research and analytics
A roadmap and strategy development
Monitoring reviews and customer service
Marketing and advertising strategy
Online store code audits
Custom app and web development
User experience development
Conversion optimization
Advising on product/niche selection
Quality assurance and testing
And more
How much do eCommerce consulting companies charge?
There are several aspects to consider when it comes to the cost of eCommerce consulting services.
On the one hand, it will depend on the company’s expertise. The more skilled and experienced an eCommerce business consultant is, the higher the fee will be.
On the other hand, the location also affects the project cost. For instance, an NYC-based agency is likely to charge more than a company located in Boston.
Finally, the scope and the timeframe of the project will also influence the final cost.
Most of the top eCommerce consulting agencies charge per hour and the price varies between $50 and $150.
Why hire an eCommerce consulting agency?
While ecommerce opens the doors to much bigger markets, it also comes hand-in-hand with fierce competition. eCommerce consulting agencies help businesses develop every aspect of their digital strategy to increase competitiveness and profits.
They are experts in analyzing your business needs, your target market and competition and creating strategies that will lead to business growth.
Here are the top five reasons why you should invest in a certified eCommerce consultant:
1. Reaching The Right Audience
There are more than 2 billion online shoppers in the world. [Statista]
However, not all of these consumers are your audience.
To make every penny invested in your digital business count, you need to focus on the right market.
An eCommerce consultant can help you achieve that by:
Researching the buyer persona: They will describe your ideal clients, discover their likes and dislikes, the buying decisions they make as well as the challenges they face.
Analyzing customer lifecycles: They identify the steps your leads go through before and after they convert or complete a purchase. Thus, by studying each of these phases they will come up with strategies for customer retention and revenue increase.
Retargeting: They will also run retargeting ads and target people who are already familiar with what you offer to make them reengage with your brand.
Your partners’ strategy will help you speak your audience language and put your products in front of the right people who are more likely to make purchases.
2. Improving Customer Service
93% of consumers would make a repeated purchase with brands that offer excellent customer service. [HubSpot]
Building loyalty is the best tool eCommerce businesses can use for improving customer retention and increasing the number of returning clients.
However, trust is not given, rather it is something that should be earned.
Great customer service can help you establish long term relationships. And eCommerce consulting agencies will provide you with actionable tips on how to create memorable customer experiences.
Or, they can implement the following strategies:
Send personalized messages and replies
Provide fast customer support
Experiment with discounts and trial offers
Analyzing customer feedback
And more
3. Enhancing Your Brand Image
Brands have as little as 7 seconds to make a first impression. [Forbes]
Before potential clients click the “buy now” button, they will certainly research your brand. So, depending on where you sell, they will either visit your website or social media profiles to see how credible you are.
And when they do that they will form their opinion about your business within seconds.
Your brand identity is of key importance for getting a winning impression.
A few factors to be considered here are:
A strong logo
Clearly defined values
Unique and high-quality content
Social proof and positive reviews
And more
eCommerce consulting companies will provide you with analysis and solutions on what branding elements you should focus on so that you complete more purchases successfully.
4. Increasing Sales
The average cart abandonment rate is 79.17%. [OptinMonster]
A huge number of shoppers never complete their purchases. They abandon their shopping carts for different reasons including:
Extra costs (shipping, tax fee, etc.)
Requests for account creation
Requirements of credit card info
Long checkout process
And more
eCommerce consulting firms can help you deal with uncompleted purchases by:
Getting inside the heads of your clients and analyzing their behavior to understand what drags them from completing their purchases
Putting together cart recovery strategies including sending personalized emails and remarketing
Making the shopping process easier and smoother
What questions to ask before hiring an eCommerce consulting agency?
Do you have experience in working on similar projects?
What eCommerce consulting services do you offer?
What is your plan for adjusting your services to meet our business needs?
What is your process for creating a roadmap?
What do you think about our brand?
Based on what you see, what improvements do you think can be made?
What results can you promise to deliver and how will you measure them?
Who will work on our project and who will be the main point of contact?
How will we be involved?
How does your pricing work? Are there extra charges to the original quote?
Proposals