Are you looking for a trustworthy eCommerce consultant who can provide unbiased expert insight, identify areas of improvement, and advise on scaling an online marketplace? Our curated list, backed by verified client feedback and relevant case studies, is a credible source for discovering top eCommerce consultancy companies. You can explore the listing by location, budget, team size, and more to refine your search and choose a consultant to elevate your eCommerce business.
We have verified over 1,300 eCommerce consultants based on client feedback, niche, industry reputation, and price. Dive into our selection methodology and explore how we identify the premier service providers in the eCommerce consultancy ecosystem.
The Number 1 eCommerce Consultant as Selected by DesignRush is...
Notable clients: AV Leaderz, Nitro Pack, RoadKit, Pixlscapes, Office Replacement Parts
1Digital Agency is an eCommerce consultant with an extensive portfolio of eCommerce solutions. Boasting over a decade of industry experience, it helps clients stay ahead of the curve via comprehensive eCommerce service comprising consulting, search engine optimization (SEO), pay-per-click (PPC) advertising, social media marketing, email marketing, strategy planning, and more.
1Digital Agency Success Story
Challenge: A furniture store sought 1Digital’s consulting services to explore other Return of Investment (ROI) options and, ultimately, boost its sales. It inquired about an advertising strategy highlighting its products’ quality, cost-effectiveness, and fast delivery.
Solution: In coordination with the client, 1Digital Agency settled on targeted Meta advertising, commencing the strategy with a thorough competitor analysis to identify the scale at which other industry contenders leverage Meta for brand promotion. Using Meta Ads Manager, the agency deployed a granular targeting level, pinpointing business owners whose buyer persona matched the client’s and pitching exclusively to well-qualified leads.
Results: Shortly after launching, the Meta campaign witnessed significant success. Namely, the furniture store achieved an impressive return on advertising spend (ROAS) of 20 to above 38 throughout the campaign, successfully converting leads into sales and scaling its eCommerce presence.
Notable clients: United Sports Brands, Wine Glass Writer, Neoh USA, Sterling Brands, Strong Industries
Awesome Dynamic is an end-to-end eCommerce consulting company specializing in brand performance, paid media, and creative services. Its dedicated team of eCommerce experts ensures that clients amplify their reach on platforms like Amazon, Shopify, and Walmart, helping them navigate and optimize their marketplace performance. Since its inception, the agency has managed over 250 accounts worldwide, and its reputation has been affirmed with over 100 five-star reviews on Google and Facebook.
Awesome Dynamic Success Story
Challenge: Teaming up with Awesome Dynamic, An East Coast chemical company aimed to increase brand visibility and sales of its commercial-grade cleaning products. Despite having an established presence on Amazon and their direct-to-consumer website, the client encountered difficulties such as unwarranted Amazon listing removal, underperforming marketing strategy, and unestablished brand identity, prompting them to seek professional advisement.
Solution: Upon evaluating the client’s difficulties, Awesome Dynamic’s proposal featured several remedies, namely addressing flagged Amazon listings, removals, and appeals and introducing new product sizes and bundles for cross-selling. Furthermore, it created cohesive branding, expanded the range of distinct product offerings from 8 to 19, and expanded the brand’s presence to Walmart, Lowe’s, Home Depot, and eBay.
Results: The chemical company’s revenue increased from $27,000 to $16.8 million, witnessing significant client traction — over 250 additional clicks and exposure to over 100,000 shoppers monthly.
Notable clients: Mattress Warehouse, Doyle, Honeybee Health, NEFCO, The Metiri Group
Endertech is a marketing agency and proficient eCommerce consultant with a portfolio extending to software and web development. The agency fosters open collaboration with its clients, boasting extensive experience building successful eCommerce sites and systems through Magento and Shopify, with headless eCommerce solutions and platform migration as complementary offerings. With operations spanning two decades, Endertech has earned the trust of numerous clients, delivering exceptionally functional websites, apps, and software systems.
Endertech Success Story
Challenge: The bedding retailer Mattress Warehouse partnered with Endertech to optimize its product data organization and overcome pertinent challenges. More specifically, the client sought to tackle the inaccurate searchability of over 5,000 stock-keeping units (SKU), an underperforming website, limited metadata associations, and poor search experience due to somewhat outdated technology.
Solution: Endertech analyzed the client’s entire product suite and created a functional repository with a categorization option to improve product searchability and inventory management. This adjustment was extended by an automatic inventory synchronization with Shopify and the enterprise resource planning (ERP) STORIS. Endertech also implemented a headless eCommerce through Contentful Content Management System (CMS), introducing a store locator, order tracking, appointment booking, customer profiles, upsell, cross-sale, and more.
Results: The headless eCommerce campaign enabled Mattress Warehouse to achieve a 50% sales increase following its website’s transformation. In addition to the sales growth, the client endured enhanced searchability, improved Lighthouse scores, and deployment of several customer-friendly features that enhanced the omnichannel experience.
IT Delight is a specialized eCommerce consulting company that offers audits, management, testing, web design, and B2B/B2C-tailored solutions, among other things. The agency prides itself on numerous successful projects powered by a customer-oriented approach, with a client portfolio spanning the food, automotive, healthcare, beauty, fashion, jewelry, and furniture sectors.
IT Delight Success Story
Challenge: Weinzirkus, an online wine retailer, requested IT Delight’s expertise to redesign their website, with a primary focus on fully developing all main site pages to match the new design while also providing ongoing website maintenance and support. Furthermore, the client requested to upgrade the Shopware versions and integrate essential plugins to elevate the website’s functionality and performance.
Solution: Besides designing the main website pages, IT Delight implemented advanced product information management (PIM) and ERP systems and applied a robust SEO strategy to optimize search ranking. The company also provided custom strategy recommendations for business analysis and sales.
Results: Weinzirkus and IT Delight’s collaboration resulted in a revamped, user-friendly website with filters to narrow the search and an enhanced mobile view for a more accessible shopping experience. These improvements elevated the business’ digital presence, operational efficiency, and overall sales performance.
Notable clients: Peacock Alley, Baked by Melissa, Azuga, Partake Foods, Dispatch Health
Eyeful Media is a boutique marketing agency offering direct access to eCommerce consultants with expertise in eCommerce strategy, shopper marketing, retail media, and digital transformation. What sets Eyeful Media apart from the competition is that its consultants are former directors, managers, and associates from top companies, offering services to online, omnichannel, and manufacturing businesses. Recognizing its competence, the company has received notable accolades, including Inc.’s Best in Business accolade, Inc. 5000 list for three consecutive years, and was listed among Adweek’s Fastest Growing Agencies. The agency has also been named a Google Premier Partner for 2024.
Eyeful Media Success Story
Challenge: Peacock Alley is a luxury linen brand that enlisted Eyeful Media’s services for a new eCommerce channel that would improve online sales. The brand envisioned moving beyond traditional marketing methods to better resonate with its prospective client base and their buying experience.
Solution: Eyeful Media performed a thorough site audit that uncovered numerous issues related to the online shopping experience. To overcome them, the agency migrated the platform operations from Magento to Shopify Plus, aiming to improve user experience, optimize engagement, and elevate paid search performance. Moreover, data gathered from these strategies helped position the brand in the market and target more consumers.
Results: Peacock Alley grew its eCommerce channel following the Shopify migration. Namely, the average session length grew by 155%, boosting the conversion rate by 134%, resulting in a remarkable 637% surge in revenue. Additionally, paid conversions soared to 1,500% post-migration, indicating an additional spending of only 721%.
Voltn is an eCommerce consulting company proficient in omni-channel digital marketing solutions. Its team crafts tailored campaigns for eCommerce lifestyle and hospitality clients, poised to propel scalability and high ROI. The agency specializes in hiring and vetting marketing talent, eCommerce marketing strategy, product positioning, strategy audit, internal team audit, social media marketing, content marketing, defining business key performance indicators (KPI), and more. Voltn has completed over 480 client projects, boasting $323 million in client-generated revenue.
Voltn Success Story
Challenge: Lord Lou, a Dutch pet lifestyle brand that sought to revamp its website and expand its online presence. Aiming to assess the viability of its product line and improve the paid marketing performance, the client also requested to migrate its website to Shopify.
Solution: Voltn revamped Lord Lou’s website through Shopify and analyzed customer behavior based on web traffic, leveraging the findings to define lookalike audiences and drive more users. The agency also deployed test video ads and conducted weekly copy tests to broaden the insights while exploring other parameters and themes such as scarcity, holidays, testimonials, and gender.
Results: Following the first year of the campaign launch, Lord Lou achieved over $470,000 in online sales and obtained 1,000 new customers while attaining a four-fold ROAS.
Krish TechnoLabs is an award-winning digital commerce agency with over two decades of experience delivering next-gen, customer-centric eCommerce solutions across any platform. Its consultation service encompasses customized digital commerce strategies enriched with a comprehensive framework for planning and managing online and offline operations. Affirming its reputation, the company has received numerous accolades over the years, including the Adobe Commerce FY20 Commercial Partner of the Year Award and accreditation with the Adobe Commerce Specialization Badge, among others.
Krish TechnoLabs Success Story
Challenge: Seniority Ltd, an online retailer of senior care products, approached Krish to set up a digital commerce shop for healthcare and medical offerings. It wanted to expand its online presence primarily via the eCommerce channel, addressing the issue with the loosely integrated warehousing system that caused a backlog of pending orders. The client also experienced confusing mobile navigation, nonresponsive web layouts, and frequent site crashes.
Solution: Krish migrated the client’s platform operations from Magento 1 to Magento 2, simplifying the user experience (UX). The team also emphasized essential content through larger fonts and additional whitespace between interface elements while introducing a mobile-first design to make the website even more accessible to the target audience.
Results: Due to the migration, Seniority’s sales grew by 150%, while the mobile traffic surged to 180%. The average order value rate surpassed 19%, indicating that the digital store could now efficiently manage traffic and provide a seamless purchasing experience for visitors.
Notable clients: MedExcess, Aroma Kava, LastBid, Budu Sushi, Udifo
Dinarys offers personalized eCommerce consulting services powered by its technical expertise and product-centric approach, poised to elevate business profitability. The team provides tailored solutions, namely ready-made project strategies featuring revenue-making improvements such as business process consulting, design, eCommerce tech support, and operational consulting.
Dinarys Success Story
Challenges: MedExcess, a healthcare supplies marketplace, commissioned Dinarys to build a high-performance eCommerce platform that facilitates seamless distribution and procurement of medical goods. The client requested a fast-loading marketplace with tailored features that ensure robust security and compliance with global commerce regulations.
Solution: Dinarys implemented a minimum viable product (MVP) of the marketplace, outlining its basic architecture enriched with ready-made inventory management and expiration date tracking functionalities. The optimization also featured reinforced security measures to ensure only verified sellers access the platform.
Results: Dinarys’ efforts lead to a significant increase of 6% in customer lifetime value and a 10% reduction in customer acquisition costs. The implementations also contributed to a 4% return customer rate increase and a 21% reduction in checkout time.
Notable clients: TurcomUSA, Marimekko, Watches of Mayfair, Millenium, PetHQ
As an eCommerce consultant, Elogic Commerce’s core offering encompasses comprehensive eCommerce growth strategies, encapsulating the client’s vision, business objectives, and implementation framework. Since its inception, the company has completed over 500 projects, gaining positive client acclaim, as affirmed by a 92% net promoter score (NPS). Its eCommerce suite covers strategy building, platform implementation, project planning, business analysis, team structure planning, existing projects audit, re-platforming, and customer experience (CX) consulting.
Elogic Commerce Success Story
Challenge: A pharma company facing low product visibility, poor customer experience, and compliance discrepancies enlisted Elogic’s services to optimize its eCommerce operations and maintain its functionality and scope growth.
Solution: Elogic migrated the marketplace to Salesforce Commerce Cloud to enable scalability. Moreover, it introduced a B2B procurement portal to optimize the customer experience (CX), ensuring the platform abides by compliance standards. The Elogic team also integrated a robust PIM system and AI-powered data analytics, unifying the end-to-end processes of the eCommerce site.
Results: Following the implementation, the pharma company sold and delivered pharmaceuticals 1.4x faster, gaining elevated product visibility and harmonized workflows. Powered by re-ordering features, the time required for order placement decreased significantly, from an average of 20 minutes to a mere three minutes.
Northern Commerce is a digital agency offering eCommerce consulting, omnichannel solutions, and business expertise for navigating digital change. The company excels in delivering holistic eCommerce solutions, blending technical acumen with strategic alignment through technology audits, stakeholder workshops, and prescriptive solutions to drive informed platform decisions.
Northern Commerce Success Story
Challenge: Tepperman’s, a home furnishing company, tasked Northern Commerce to create an eCommerce storefront that reflects its brand values, provides personalized service, and incentivizes users to visit its physical stores.
Solution: Northern Commerce implemented a conversion-focused strategy featuring a Magento 2 setup. The agency introduced features such as fluid inventory, pricing management, custom credit application integration, and product category templates, to name a few. The storefront was also adapted for mobile devices to ensure a seamless experience for users on any device.
Results: Tepperman’s new website resulted in a 13% web traffic surge, a 19.5% rise in mobile traffic, and a 20% increase in returning site visitors. The Magento 2 configuration simplified the site maintenance and management process, granting users access to inventory, pricing, and credit application functionalities.
How We Picked the Best eCommerce Consulting Companies
In selecting the best eCommerce consulting companies, we assessed their portfolios, client feedback, case studies, consulting expertise, and industry reputation. Our agency experts conducted an in-depth company evaluation to affirm their suitability in the relevant category.
The scoring system we use to assess their overall performance focuses on these key aspects:
eCommerce proficiency: Industry knowledge of eCommerce platforms and tools
Portfolio: Quality of implemented eCommerce campaigns as proven by case studies
Key services: Evaluation of core offerings and specialized expertise domains
Team capabilities: Employees’ backgrounds, relevant experience, and specialized skill sets
Client reviews: Scope of client satisfaction and acclaim reflected across DesignRush and Google reviews
Industry recognition: Awards and other acknowledgments reflecting noteworthy achievements
Citytech Software is a trusted global software development company with 32+ years of proven industry experience, helping businesses transform ideas into secure, scalable, and future-ready digital solutions. As a Microsoft Gold Certified Partner, Kentico Experience Gold Partner, Adobe Bronze Partner,...
With our completely risk-free design, you may have a website that not only exemplifies your brand but also far beyond customers' expectations and produces successful commercial outcomes. Working with us will provide you with an unparalleled online experience that is backed by a satisfaction guarantee...
Creating e-commerce websites that improve sales, engage your audience and strengthen your brand
Creating e-commerce websites that improve sales, engage your audience and strengthen your brand
eSeller Technologies customers with projects of any size may take advantage of our affordable development services and solutions, which range from simple to complex. eSeller Technologies hire creative designers and software engineers that have years of experience and a high level of qualification...
At Codevian Technologies, we specialize in offering quick, individualized and reasonably priced web-based solutions for small-scale to large-scale projects. With a reliable and skilled team of developers who each have in-depth knowledge of the technologies they are working with, we have a flexible engagement...
We are one multinational Digital agency - with the mentality of real village kids.
In this way, we always want to meet our customers and team members at eye level and work together to reach the next level. Each ne project is a new challenge, but we're all crazy enough to take on this challenge that's so...
We are a specialized WooCommerce development services agency who offers professional services for the development, customization and maintenance of eCommerce websites built on the WooCommerce platform. We can customize existing WooCommerce plugins or develop new ones to add functionality and improve the...
Jarin Tech is a future-ready SEO agency based in Bangladesh, specializing in AEO (Answer Engine Optimization), GEO (Generative Engine Optimization), and Local SEO. We help businesses rank #1 in Google, AI Overviews, and Near Me searches through structured content, schema markup, and entity building. Trusted...
AmzStorePros helps you succeed on Amazon, Etsy, and Shopify with expert management and optimization.
AmzStorePros helps you succeed on Amazon, Etsy, and Shopify with expert management and optimization.
AmzStorePros is your go-to partner for e-commerce success on Amazon, Etsy, Shopify, and more. We optimize listings, manage accounts, and boost visibility. Our expertise helps businesses grow, ensuring higher sales and better performance. Ready to thrive? Contact us today!...
Custom Software Development | Software Outsourcing
Custom Software Development | Software Outsourcing
QSoft is a pioneering software outsourcing company based in Vietnam, specializing in providing rapid and effective tech team scaling solutions for mid-sized technology companies and startups...
CXDESIGNS is your reliable digital marketing partner for the past 2 years. With a dedicated team of 10, we specialize in serving the hospitality, retail, restaurant, and online ecommerce sectors. We're not just about web design and branding strategy, we're about aligning with your goals, researching your pain...
Intuio Software Labs Pvt. Ltd. specializes in designing and developing exceptional web, mobile, and digital products tailored for startups and established companies alike. Our team is dedicated to consistently delivering top-notch solutions, fueled by a passion for innovation and a commitment to excellence in...
Performance & Lead Generation agency helping home service industry clients.
Performance & Lead Generation agency helping home service industry clients.
Lead Center Media is a Performance Marketing and Lead Generation agency focused on generating high quality leads for businesses using growth management and business development strategies. We use omni channel marketing methods to help businesses grow in the long run. Our core expertise are in the home...
We have developed a solid team of designers, developers, marketers, and business development experts over the past ten years. This team works well together to provide clients with top-notch work...
Liss Solutions, a dynamic firm, offers a comprehensive suite of digital services worldwide, including web and software design, social media management, graphic design, virtual assistance, and data entry. Our dedicated team of skilled professionals collaborates closely with clients to develop tailored...
We are creative marketing agency and helping companies in digital transformation while doing, competitive website, marketing with all strategies, SEO, SMM, Content writing and creation, paid campaigns, branding and growth consultation. We are also help in all monitoring and analysis and multiple integration...
At Fifty-Eight Digital, we help you to find your place on the web.
At Fifty-Eight Digital, we help you to find your place on the web.
At Fifty-Eight Digital, we develop websites with the content management system that has the greatest number of users worldwide. We don't restrict our customers' access to any section of the site, and we actively encourage them to continue their education because we want you to feel as if our relationship has...
At Enliven, we blend creativity and technology to deliver custom ERP, software, and digital solutions. With 10+ years of expertise, we partner with startups to enterprises, offering web, mobile, eCommerce, electronics, and product design that drive growth and future readiness...
Founded in 2017 in UK, NetTrackers has established itself as a premier web and marketing agency with a global presence, including offices in the UK and India. We specialize in developing mobile apps, web apps, progressive web apps, and custom software for a wide range of industries...
Curves n Colors is a Kathmandu-based collective fusing tech, design, and art. With 20+ years of experience, we build innovative websites and apps that push creative boundaries. Whether launching fresh concepts or scaling global agency projects, we deliver high-end digital craftsmanship...
Having over 15 years of expertise in SEO and online advertising, we have honed the skills necessary to surpass your rivals, enhance your online presence, attract more customers, and drive more sales...
Sheridan Technologies is a renowned company specializing in software, hardware and product development services. Sheridan Technologies is committed to delivering unparalleled results that surpass your expectations...
DOT IT is a Dubai-based digital solutions agency specializing in website development, AI automation, digital marketing, and workflow optimization. We help startups and enterprises streamline operations, capture leads, and grow online with powerful tools and scalable systems. From conversion-focused websites...
Award Winning Website Development Services Company
Award Winning Website Development Services Company
Webnomysis is a web and mobile app development company dedicated to helping businesses of all sizes with creative and customized solutions. We are a team of creative designers and professional developers who create, build, and deliver digital solutions to increase user engagement, brand awareness...
Empowering ambitious brands to stand out and scale through smarter digital presence.
Empowering ambitious brands to stand out and scale through smarter digital presence.
Born in Sydneys Eastern suburbs, Shtudio helps businesses articulate their brand through better design, cleaner code and smarter marketing. Our unique advantage lies in over two decades of combined in-house and agency experience...
Shopify Plus & Headless Commerce Agency for DTC Brands.
Shopify Plus & Headless Commerce Agency for DTC Brands.
Based in Lynchburg, Virginia, Creative Labs is a veteran Shopify Partner agency that has been elevating eCommerce since 2012. With a portfolio of over 800 brands across six continents, we specialize in high-converting custom development, SEO, paid media, and conversion optimization...
Delivering Quality Mobile Apps, On Time, Every Time.
Delivering Quality Mobile Apps, On Time, Every Time.
Theappfathers - Your Trusted Mobile App Development Partner. Expertly crafting innovative, user-friendly mobile apps for iOS and Android. Let's bring your vision to life!" This description is concise, yet effectively communicates the agency's focus and expertise in mobile app development...
Website Design & Development | eCommerce Agency | SEO & Digital Marketing Services
Website Design & Development | eCommerce Agency | SEO & Digital Marketing Services
Leveetech is a leading IT solutions provider company in Chennai, India. We are experts in providing Web Design & Development, eCommerce Solutions, Custom Software Development, Web and Mobile Apps, SEO services, Digital Marketing Services, Google Ads, PPC, Branding, etc.,...
Founded in 2014, IMP Marketing is an eCommerce marketing agency serving brands across the US and Canada. Our revenue share model helps founders scale with greater confidence while keeping their teams lean. By sharing both risk and reward, our success is directly tied to the growth of our clients...
New Perspective Design is a custom web design, development and SEO agency with offices in East London and Pretoria/Johannesburg. We build high-converting performance-based websites for South African businesses where UX, UI, on-page and off-page SEO work as one integrated system...
Decode House creates innovative brands and digital experiences for businesses that challenge the status quo. We specialize in transforming visionary ideas into impactful realities...
Shopify and Wordpress Website Development in India
Shopify and Wordpress Website Development in India
We are a leading eCommerce website development company in India, specializing in Shopify and WordPress development services. At ControlF5, we dont just build websites; were your growth partner, delivering dynamic solutions that empower your online business...
DesignedIT fuses technology and creativity to catapult businesses into the digital future. Our team of digital artisans offers bespoke web & mobile app development, ingenious design, strategic digital marketing, and branding that captivates. Partner with us to craft a unique digital footprint, ignite your...
Crafting Digital Success Through Innovative Marketing
Crafting Digital Success Through Innovative Marketing
Our expert team is committed to delivering exceptional and memorable experiences that elevate your brand. Whether it's web, app, or graphic design, or user interfaces and print materials, Design Wox craft visuals that make a powerful impression. We recognize that every project is unique and provide bespoke...
HBOX LLC helps businesses build, scale, and innovate with reliable, future-ready technology solutions. Based in Marlborough with operations in Karachi, it combines global expertise with local talent. With 200+ experts, HBOX delivers custom software and staff augmentation services...
No. 1 Web Design & Development Company in Thiruvallur.
No. 1 Web Design & Development Company in Thiruvallur.
Codeingil, is an startup web design and development company in Thiruvallur. Offering web designing in very affordable price in AVADI. We also provide ecommerce system & Customer Relationship Management System (CRMS)...
ProCreator is an award-winning Global UI/UX Design Agency specializes in creating bespoke digital experiences for companies worldwide. United by a passion for design-driven innovation, our team of designers, developers, thinkers, and strategists collaborates to deliver cutting edge design solutions. By...
Talosmart is a top-notch Information Technology brand in Nigeria that specializes in providing Micro, Small, and Medium Enterprises (MSMEs) with customized and user-friendly web, desktop...
Level Level is a high-end WordPress agency from Rotterdam. We engineer complex, large-scale platforms for enterprise and public sector clients. No templates, no shortcuts. We deliver bespoke, secure solutions with an unwavering focus on accessibility (WCAG 2.2), performance, and clean code...
A Technology Company Engineering What's Dynamic and Innovative
A Technology Company Engineering What's Dynamic and Innovative
At Metafic, we deliver cutting-edge digital solutions, from Low-Code and Mobile to Web and AI-Driven Apps, along with Custom Software and Unlimited UI/UX Design Revisions on a subscription basis. With a 97% on-time delivery rate, we have completed over 500 successful projects worldwide...
Developers who are certified in a range of areas can offer the following core solutions: consulting and strategy, user experience (UX) design, e-commerce store development, headless commerce development, performance optimization, marketing automation and sensing, and managed support...
Strategic UX and design.
Bespoke, multi-platform programs.
Connection and engagement.
Authentic storytelling and public relations.
Leveraging our experience, humility, and values, Anomali by Design connects with peoplewherever they're at, agnostic of circumstance...
We'll build your imagination. Trusted by global names like Puma, RDX Boxing, TK Hockey, and Derbystar, Virtual B2B transforms traditional design workflows into next-level digital ecosystems where creativity meets precision...
K Ventures is dedicated to nurturing success for early-stage tech startups throughout the West Coast of the USA. We champion the innovative endeavors of young minds, promoting groundbreaking ideas that pave the way for a brighter future...
i95Dev is your one-stop-shop for all your customer experience, eCommerce, and integration needs. We specialize in designing, developing, and maintaining B2B/B2C integrated omni-channel eCommerce solutions on Magento, Shopify, and BigCommerce. Our products and solutions are designed to enable clients to reach...
4 Frequently Asked Questions About eCommerce Consultants
What do eCommerce consultants specialize in?
eCommerce consulting companies focus on creating marketing and brand marketing strategies to help brands reach their goals. This includes reaching a wider audience, closing more deals and boosting their profit.
Most of them also offer development services and build cutting-edge apps and websites that are fully functional and eye-catching.
Here’s a list of what they do:
Research and analytics
A roadmap and strategy development
Monitoring reviews and customer service
Marketing and advertising strategy
Online store code audits
Custom app and web development
User experience development
Conversion optimization
Advising on product/niche selection
Quality assurance and testing
And more
How much do eCommerce consulting companies charge?
There are several aspects to consider when it comes to the cost of eCommerce consulting services.
On the one hand, it will depend on the company’s expertise. The more skilled and experienced an eCommerce business consultant is, the higher the fee will be.
On the other hand, the location also affects the project cost. For instance, an NYC-based agency is likely to charge more than a company located in Boston.
Finally, the scope and the timeframe of the project will also influence the final cost.
Most of the top eCommerce consulting agencies charge per hour and the price varies between $50 and $150.
Why hire an eCommerce consulting agency?
While ecommerce opens the doors to much bigger markets, it also comes hand-in-hand with fierce competition. eCommerce consulting agencies help businesses develop every aspect of their digital strategy to increase competitiveness and profits.
They are experts in analyzing your business needs, your target market and competition and creating strategies that will lead to business growth.
Here are the top five reasons why you should invest in a certified eCommerce consultant:
1. Reaching The Right Audience
There are more than 2 billion online shoppers in the world. [Statista]
However, not all of these consumers are your audience.
To make every penny invested in your digital business count, you need to focus on the right market.
An eCommerce consultant can help you achieve that by:
Researching the buyer persona: They will describe your ideal clients, discover their likes and dislikes, the buying decisions they make as well as the challenges they face.
Analyzing customer lifecycles: They identify the steps your leads go through before and after they convert or complete a purchase. Thus, by studying each of these phases they will come up with strategies for customer retention and revenue increase.
Retargeting: They will also run retargeting ads and target people who are already familiar with what you offer to make them reengage with your brand.
Your partners’ strategy will help you speak your audience language and put your products in front of the right people who are more likely to make purchases.
2. Improving Customer Service
93% of consumers would make a repeated purchase with brands that offer excellent customer service. [HubSpot]
Building loyalty is the best tool eCommerce businesses can use for improving customer retention and increasing the number of returning clients.
However, trust is not given, rather it is something that should be earned.
Great customer service can help you establish long term relationships. And eCommerce consulting agencies will provide you with actionable tips on how to create memorable customer experiences.
Or, they can implement the following strategies:
Send personalized messages and replies
Provide fast customer support
Experiment with discounts and trial offers
Analyzing customer feedback
And more
3. Enhancing Your Brand Image
Brands have as little as 7 seconds to make a first impression. [Forbes]
Before potential clients click the “buy now” button, they will certainly research your brand. So, depending on where you sell, they will either visit your website or social media profiles to see how credible you are.
And when they do that they will form their opinion about your business within seconds.
Your brand identity is of key importance for getting a winning impression.
A few factors to be considered here are:
A strong logo
Clearly defined values
Unique and high-quality content
Social proof and positive reviews
And more
eCommerce consulting companies will provide you with analysis and solutions on what branding elements you should focus on so that you complete more purchases successfully.
4. Increasing Sales
The average cart abandonment rate is 79.17%. [OptinMonster]
A huge number of shoppers never complete their purchases. They abandon their shopping carts for different reasons including:
Extra costs (shipping, tax fee, etc.)
Requests for account creation
Requirements of credit card info
Long checkout process
And more
eCommerce consulting firms can help you deal with uncompleted purchases by:
Getting inside the heads of your clients and analyzing their behavior to understand what drags them from completing their purchases
Putting together cart recovery strategies including sending personalized emails and remarketing
Making the shopping process easier and smoother
What questions to ask before hiring an eCommerce consulting agency?
Do you have experience in working on similar projects?
What eCommerce consulting services do you offer?
What is your plan for adjusting your services to meet our business needs?
What is your process for creating a roadmap?
What do you think about our brand?
Based on what you see, what improvements do you think can be made?
What results can you promise to deliver and how will you measure them?
Who will work on our project and who will be the main point of contact?
How will we be involved?
How does your pricing work? Are there extra charges to the original quote?
Proposals