Akhilesh Swami Review from Google

5.0 ★

Akhilesh Swami's Review Sourced from Google

We recently availed services from SSM Network & Software and had a very smooth experience. The team was responsive, professional, and delivered the work on time with good quality. Their support and follow-up were excellent, which gave us confidence in their service. Overall, a reliable partner and we look forward to working with them again.

Saurav Parhi Review from Google

5.0 ★

Saurav Parhi's Review Sourced from Google

When service comes along with skill, it's always fantastic. And I feel SSM works on this. Thanks for your support SSM

Snehal Nale Review from Google

5.0 ★

Snehal Nale's Review Sourced from Google

I am thoroughly impressed with SSM Networks and Software for their exceptional IT services. Their team has consistently provided prompt and timely resolutions. I am grateful for their dedication and high level of service. Thank you, SSM Networks and Software, for your outstanding support. Highly recommended!

Anna Holtzhausen Review from Google

5.0 ★

Anna Holtzhausen's Review Sourced from Google

Lockbaud has been an absolute pleasure to work with. Their team gets us sorted out in no time every single time we need assistance. They are efficient, professional, knowledgeable, and always willing to help. A special shoutout to Sam and Angel — they are GREAT and consistently provide outstanding support and service. Highly recommend Lockbaud to any company looking for reliable IT support!

Kimberly Ann Review from Google

5.0 ★

Kimberly Ann's Review Sourced from Google

Lockbaud is my go to for all things technology! They are a relationally-driven company, expert in their industry and committed to excellence in service delivery. Their passion for supporting and serving others is unparalleled! I definitely trust Sam’s leadership as well!

Joshua Peters Review from Google

5.0 ★

Joshua Peters's Review Sourced from Google

Lockbaud has done an incredible job. We recently had an issue with our WiFi not working properly, and Sam went out of his way to make sure everything was set up the right way and fully operational. What stands out even more is how much the company has grown over the years. I have personally seen their service level and care for their clients continue to improve, and it shows in how they handle situations like this. Highly recommend.

G M Review from Google

5.0 ★

G M's Review Sourced from Google

My company has been utilizing the services of NFD for many years, and I'm happy to say we have made the right decision! All experiences with the team have been professional, courteous, timely, and especially informational. They take the time to explain the 'how's' and 'why's' and do not assume everyone has the same IT brain - which I personally appreciate. They are a breath of fresh air and always go above and beyond for each one of my team members. I highly recommend them. Keep up the great work!

Carrie-Ann Goodfellow Review from Google

5.0 ★

Carrie-Ann Goodfellow's Review Sourced from Google

So grateful for all the help and support from Geeshan and the amazing team at NFD! Helpful, friendly, quick to respond - I can't speak highly enough of them :)

Tim L Review from Google

5.0 ★

Tim L's Review Sourced from Google

6 months in with NFD and so far they have been truly remarkable!! Super responsive, super professional!, an upgrading our security and making everything evergreen.... They have been fantastic.

Gabriel Review from Google

5.0 ★

Gabriel's Review Sourced from Google

VisionQuest Information Services shows strong professionalism and attention to detail, especially in cybersecurity and information protection. Their commitment to secure and reliable service makes them stand out as a top-quality company.

James Hanley Review from Google

5.0 ★

James Hanley's Review Sourced from Google

My office network crashed on Friday. VQIS was there the same day to diagnose the problem. They got it up and running the same day, and recommended a couple upgrades to insure it would not continue happening. They were out the following Monday to repair/replace the equipment. A+ for these guys, all of them know what they are doing and they had me up and running within hours of the initial phone call. THANK YOU VQIS!

Donna McCoy Review from Google

5.0 ★

Donna McCoy's Review Sourced from Google

Top notch all the way! Professional yet personable. Extremely good at what they do (Mac or PC) and they explain everything in a way I can understand. VQIS does remote monthly maintenance on my work laptop (windows), as well as takes care of my family’s non-work iMacs when we have issues. I trust them so much that I’m willing to drive an hour and a half to bring them my computers if they need to fix hardware issues. Fast turn around with status updates along the way. All with a friendly attitude and a great sense of humor, which is always a plus!

Robert Symington Review from Google

5.0 ★

Robert Symington's Review Sourced from Google

I would like to express my sincere gratitude to Coleman Technologies for their invaluable support over the past 20+ years. As owner of Robert's Koi Farm, I recently faced a challenging issue with my email services that I was unable to resolve on my own. A prompt call to my IT specialists led to a convenient appointment, enabling me to concentrate on my business. Before I knew it Darren had successfully addressed the problem. Anyone in the business world appreciates the significance of quick turnaround times, trustworthy, friendly service, and the expertise of knowledgeable IT professionals.

Amy Review from Google

5.0 ★

Amy's Review Sourced from Google

Darren and his staff are life savers. We have used Coleman Technologies as our workplace IT company for over 10 years. Taran and Priyank are always so quick to help when I suffer technological problems and I know I can count on them to calm me down and fix my computer issues. Recently Taran stopped by on short notice, first thing in the morning to assist with a computer issue and I am very thankful for that type of service. Thanks Coleman!

Dean Ponak Review from Google

5.0 ★

Dean Ponak's Review Sourced from Google

Darren Coleman has been a great help to our small business and has provided excellent service for our team. I highly recommend Coleman Technologies for anyone needing IT sevices and more!

Tiffany Review from Google

5.0 ★

Tiffany's Review Sourced from Google

I don't use Astute, but I had to review this company because they help my husband's company. I’ve been so impressed I had to share. I often overhear my husband’s calls with the IT team at Astute, and they are consistently friendly, patient, and incredibly knowledgeable. Every issue he’s had has been resolved quickly and professionally. It’s clear they truly care about helping people. I honestly wish I had an IT department like this at my workplace!

A. Goff Review from Google

5.0 ★

A. Goff's Review Sourced from Google

We partnered with Astute Technology Management (Astute) many years ago and the experience has been wonderful for our company. They are great IT partners who care about what they do, and I would recommend them for managed services for anyone. If you need technicians who are knowledgeable and always learning, customer service oriented, reliable, trustworthy and care about what they do, Astute is the right company.

Omar Lieves Review from Google

5.0 ★

Omar Lieves's Review Sourced from Google

Astute came to the rescue when we were having major issues. They found a real solution and just a workaround. They installed and cleaned up my previous Spaghetti looking cabling for a professional, great looking install. I would recommend Astute without reservation

tevhug Review from Google

5.0 ★

tevhug's Review Sourced from Google

I've had them come out to do fiber work installation and also troubleshooting. Both times - excellent experiences. They installed at one site and fixed another issue I was having at another. Awesome, timely, friendly service! Highly recommend!

Mikaela - Manager at Lakeview RV Retreat Review from Google

5.0 ★

Mikaela - Manager at Lakeview RV Retreat's Review Sourced from Google

Thanks Intechtel for installing our security cameras for the RV park, customer service was very helpful in answering my question. The installation was a breeze, and they made sure it looked aesthetic to the eye. No hidden fees or subscription just good service. Thanks Tom & Adam!

Michael Anderson Review from Google

5.0 ★

Michael Anderson's Review Sourced from Google

Intechtel did a fantastic job pulling ethernet throughout my home. Technicians were friendly, knowledgeable, and came up with great solutions for the challenges encountered on an older home. Highly recommend.

Lee Hallberg Review from Google

5.0 ★

Lee Hallberg's Review Sourced from Google

Very helpful and knowledgeable. Fixed my computer issue with ease. They have a good business model to help businesses with any IT needs. Thanks again!

Theresa Pittappilly Review from Google

5.0 ★

Theresa Pittappilly's Review Sourced from Google

Rollout AI were really helpful in automating some key workflows. Managed IT support at it's best!

Damien W. Review from Google

5.0 ★

Damien W.'s Review Sourced from Google

I have experience working with the rollout.ai team prior to their official launch. I can vouch for their breadth and depth knowledge in this space as they helped me navigate IT issues that were beyond my level of comprehension. They were quick to identify, isolate and find a solve that didn't require me to spend the capital that I thought was needed to remedy my situation. Above all, the team was great to work with and clearly explained the cause and how to mitigate in the future. I'd be happy to work with them again.

De TheBrat Review from Google

5.0 ★

De TheBrat's Review Sourced from Google

We were introduced to KDG back in October 2024. They were recommended by a sister company of ours. Our goal was to transition from multiple programs to one program to help streamline and automate as many processes as possible. In order to accomplish this, we needed a company like KDG to help with the customization of the program to accommodate the different needs of the different roles within our organization. They've spent so much time with us, starting with each employee to understand what they need - They've truly been a partner. I would recommend KDG to ANYONE wanting to transition into a simplified system where efficiency and transparency is key.

Equinox Benefits Consulting Review from Google

5.0 ★

Equinox Benefits Consulting's Review Sourced from Google

The entire KDG team is truly exceptional. From start to finish, they made what could have been an overwhelming website upgrade experience seamless. Their guidance, responsiveness, and professionalism truly set them apart. We’ve relied on KDG for all of our website needs, and they consistently deliver. Their communication is clear, prompt, and thoughtful, and it’s clear they’re genuinely invested in our success. Everyone we’ve worked with has been not only highly professional, but also a real pleasure to collaborate with.

Julia Szprengiel Review from Google

5.0 ★

Julia Szprengiel's Review Sourced from Google

We had a great experience using KDG for our needs to build out a custom projects dashboard. The folks at KDG were all very responsive, attentive, knowledgeable, and a pleasure to work with. I would strongly recommend working with this Zoho partner!

Joy Johnson Review from Google

5.0 ★

Joy Johnson's Review Sourced from Google

Excellent Service! Mitchell stepped in to cover for an IT requirement and spent a Friday evening with our External consultant to upgrade SAGE 100. He was very responsive and used his expertise to assist to make this happen. Thank you very much for your kind and appreciated help. Joy Johnson - Imunon Inc.

Mary Reven Review from Google

5.0 ★

Mary Reven's Review Sourced from Google

Through the organization I work for I have dealt with several IT services, and Ascendant is by far the best. Every person I have had contact with is extremely knowledgeable and efficient. There has never been an issue that could not remedied. Each employee is personable and helpful. Ascendant is a fantastic resource for your IT needs.

Nick Mazza Review from Google

5.0 ★

Nick Mazza's Review Sourced from Google

Nathan is alaway a great help for us and a pleasure to work with. Had the pleasure of meeting Devin today. This company hires nothing but the best. Highly recommended.

Christopher Beard Review from Google

5.0 ★

Christopher Beard's Review Sourced from Google

I had the pleasure of working with Brandon Holland during a recent project where Wire Works Pro was hired to install networking equipment at one of their managed sites. Brandon was incredibly knowledgeable when it came to network configurations and troubleshooting, which made my job as an onsite contractor smooth and efficient. His clear communication and technical expertise ensured everything went according to plan. Looking forward to working with him and the Xobee team again in the future!

Brad Mile Review from Google

5.0 ★

Brad Mile's Review Sourced from Google

We've been working with them for several years, and they've always made time to support one of our nearby branch offices. Their service is excellent, their rates are fair, and their technicians are skilled at resolving issues efficiently

Gene Bell Review from Google

5.0 ★

Gene Bell's Review Sourced from Google

I appreciate how quickly the team assigned a tech and responded to our outage. Jordan was able to help identify our sync issue and restore our contact center inbound/outbound calls across our SIP trunks.

Destiny Roberts Review from Google

5.0 ★

Destiny Roberts's Review Sourced from Google

Brennen is so thorough and diligent when it comes to any requests made, no matter how big or small. His response time and communication is more than one could expect. He truly makes our days go by smoothly no matter what issues come about. We are greatly appreciative and thankful to have him working with our company. :)

K D Review from Google

5.0 ★

K D's Review Sourced from Google

Anthony is an outstanding IT technician whose dedication and expertise consistently exceed expectations. His willingness and readiness to assist at any moment are truly commendable. Anthony possesses a deep well of technical knowledge and intelligent problem-solving skills that make him a go-to resource for any IT challenge. Beyond his technical abilities, his friendly and approachable demeanor makes every interaction a positive experience—an invaluable trait when working with customers. Anthony is a true asset to any team." Thank you Anthony!!

Nikka Lyn Dionido Review from Google

5.0 ★

Nikka Lyn Dionido's Review Sourced from Google

I had the opportunity to work at Consilien and found the experience to be both professionally rewarding and personally supportive. The team culture was genuinely collaborative and encouraging everyone was willing to help each other out, and there was a strong sense of camaraderie. Management consistently fostered an open-door policy, welcoming new ideas and feedback, which made it easy to contribute and feel heard. One aspect I particularly appreciated was how understanding the leadership team was when it came to personal well-being. If someone wasn’t feeling well, they were met with empathy and flexibility, which created a work environment that felt human and respectful. Overall, Consilien is a great place for anyone looking to grow in a supportive, innovative, and people-first environment. I would highly recommend it to professionals who value both career development and a healthy work-life balance.

Charles Warren Review from Google

5.0 ★

Charles Warren's Review Sourced from Google

Consilien always does a great job managing our varied IT services and they employ some extremely knowledgable and professional support reps. They also keep us up to date on new security issues that develop so we can proactively manage them. I am happy to recommend them.

Katherine Shao Review from Google

5.0 ★

Katherine Shao's Review Sourced from Google

I first found Layer Logix during an IT emergency years ago. Donovan went out of his way to get all my computers and servers up and running in no time at all. If it wasn’t for him and his dedication to going above and beyond, my business would have lost thousands of dollars!

Lindsay Jo Review from Google

5.0 ★

Lindsay Jo's Review Sourced from Google

Donovan and his IT crew are the best in the field! I have been a client of theirs for the last 6 years and they have been the absolute best! Professional, timely, efficient and reliable. I can’t recommend them enough!

Bella’s Email Review from Google

5.0 ★

Bella’s Email's Review Sourced from Google

Donovan and Patrick at Layer Logix did a phenomenal job migrating email providers/domains. The process was swift, smooth, and they were able to provide input on how to enhance Outlook in addition to providing the proper plug-ins needed on the website. The support after migration was also excellent. Truly a ten star service if I could vote ten stars!

Amir Francis Review from Google

5.0 ★

Amir Francis's Review Sourced from Google

Joe is hands down the best IT support individual I have ever come across. Extremely personable, almost always available, and incredibly competent. We've been using him for around 15 years and he has made all of our IT nightmares disappear. We cannot recommend him enough to anyone who needs IT support/maintenance.

morgan hunsucker Review from Google

5.0 ★

morgan hunsucker's Review Sourced from Google

Netcosa is an amazing company. Everyone there is very friendly and super knowledgeable. I absolutely adore working with Joe, He makes sure all systems in our office are running smoothly and is very responsive when we run into issues! I cannot say enough good things about them!

Mercedes Review from Google

5.0 ★

Mercedes's Review Sourced from Google

Joe is simply amazing! Very personable and knowledgeable. Upon first meeting him, I felt comfortable right away! Thanks Joe!

Anne Glasscock Review from Google

5.0 ★

Anne Glasscock's Review Sourced from Google

IT Goat is our IT provider and we could not be more pleased with them. THey are very responsive to issues and help us with the AV equipment for all of our events. All of the staff that we have worked with have been exceptional.

Dawn Spicer Review from Google

5.0 ★

Dawn Spicer's Review Sourced from Google

We love IT Goat they are on top of things for our organization. They work quickly on any issues we are having. Thank you for having such a great Team!

Nick Cassavechia Review from Google

5.0 ★

Nick Cassavechia's Review Sourced from Google

IT Goat has been an amazing partner for my company and office building over the past 4+ years. From the original set up, to moving our headquarters, to day-to-day issues (which have been minimal thanks to them). They are extremely responsive, communicate very well, and have solved everything in a timely manner resulting in zero disruption to my business. We couldn't be more pleased with IT Goat.

Brian Forbes Review from Google

5.0 ★

Brian Forbes's Review Sourced from Google

ProTek contacted me after a bad review and I must say they did an outstanding job giving me what I asked for. Definitely a quality company despite not getting off on the right foot! The company says they are more geared to serving corporate clients on retainer, but the company is willing to work with individuals in need of tech support. Jonathan and Jon (two different people) were very helpful in getting me back functioning.

Jimmy Epley Review from Google

5.0 ★

Jimmy Epley's Review Sourced from Google

I have been using ProTek IT Solutions for over 10 years now. They came in and solved a major issue remotely that two other local firms in Las Vegas were unable to resolve. They have been handling all of our IT on a remote basis since that time. I only had them physically in my office once since I started utilizing their services in 2014. They are intelligent, they know what they are doing and our computers and servers function fantastic 99.9% of the time. It is still frustrating that other .1% of the time when we have issues, but ProTek jumps in and handles it right away. I highly recommend the use of their services.

Peter Newton Review from Google

5.0 ★

Peter Newton's Review Sourced from Google

Excellent IT knowledge and problem solving solutions that worked very well for his customer. Worked very well with customer and all staff. Highly recommend!!

Brad Currie Review from Google

5.0 ★

Brad Currie's Review Sourced from Google

Jon and his team at Invicta have been exceptional managed service providers for my business. Jon is fair, provides excellent customer service, goes the extra mile, and is very professional. We are so happy to have Invicta IT Solutions as our managed service provider and would wholeheartedly recommend them to anyone.

Judy Shilmar Review from Google

5.0 ★

Judy Shilmar's Review Sourced from Google

Jon is fabulous , always available and calm. The best results I have experienced and he makes my life simpler and happier

Pranjal Dwivedi Review from Google

5.0 ★

Pranjal Dwivedi's Review Sourced from Google

Fadi and Nitin are humble and polite. Tech support is not only about knowledge specific to a particular case but also willing to learn together in case something new comes up. Looking forward to continue working together in future ahead.

Jenny To Review from Google

5.0 ★

Jenny To's Review Sourced from Google

Great experience with CG! Their team are professional, knowledgeable, and quick to resolve my IT issues. They explained everything clearly, provided efficient solutions, and followed up to ensure everything is running smoothly. Excellent customer service and technical expertise—especially Kang. I highly recommend them for anyone looking for reliable IT support!

Nicole Sasso Review from Google

5.0 ★

Nicole Sasso's Review Sourced from Google

We've had a great experience working with CG Technologies. The team is responsive, professional, and always goes the extra mile to support our IT needs. Highly recommend them to any business looking for reliable IT services.

Maximilian Böhm Review from Google

5.0 ★

Maximilian Böhm's Review Sourced from Google

Our company has been a customer for a long time and everything has always been fine

Simon Achter Review from Google

3.0 ★

Simon Achter's Review Sourced from Google

Well, I can only recommend this company for the logo. Otherwise, I really have to say that my experience was that the network wasn't right - and I had to pay extra for the phone calls for complaints such as a new but not working scanner/printer and the problem still wasn't solved. I see here the typical mentality of a "construction company" that promises but only delivers exactly if you monitor every step. Here, too, people like to talk things out of others, they like to be paid extra to fix the defects rather than trying to provide a real, sustainable service, and I don't see the willingness to admit the mistakes here.

Sabrina Cerepak Review from Google

5.0 ★

Sabrina Cerepak's Review Sourced from Google

When I walked into the CASC office, I was immediately impressed by the structure of the company. I received professional advice on GDPR issues and it was also immediately checked whether the website settings had all been implemented correctly. Thanks!

Lisa Gutierrez Review from Google

5.0 ★

Lisa Gutierrez's Review Sourced from Google

My company has been working with CoreRecon for about six months now & they have completely transformed out IT infrastructure. The staff is amazing!

Sara Cantu Review from Google

5.0 ★

Sara Cantu's Review Sourced from Google

My company partnered with Core Recon. They provided a thorough risk assessment, helped us strengthen our network defenses, and offered 24/7 monitoring that has significantly improved our incident response time.

Robert Resendez Review from Google

5.0 ★

Robert Resendez's Review Sourced from Google

We joined with corerecon for some extra security and its been more perfect than ever! From the time I've been with them, they showed their service and work perfectly for my team. They sent me their work on my sites, detailed assessments and their defenses, Making me feel fully secure and gave me peace of mind. Perfect expertis.

Robyn Howes Review from Google

5.0 ★

Robyn Howes's Review Sourced from Google

IntegriCom is an industry leader and IT trend setter! IntegriCom consistently delivers with expertise and a high level of service. Their responsiveness and attention to detail set them apart. I would highly recommend IntegriCom to any business looking for a reliable technology partner.

Elizabeth Wonders Review from Google

5.0 ★

Elizabeth Wonders's Review Sourced from Google

Highly recommend IntegriCom for all your IT Support and Managed Service needs! Their focus is on the customer!!

Ron Elgin Review from Google

5.0 ★

Ron Elgin's Review Sourced from Google

Have had nothing but great support from IntegriCom since we started working with them. Most recently I had an issue with the 'new' Microsoft Outlook email. Not sure what happened on my laptop but it made me reset my Microsoft password and set up Outlook again and then I had issues logging in and having 'denied access' messages. Luckily IntegriCom found the issue that was basically a conflict in my system causing the denied access. Just took giving them control/access of my laptop and I was back up and operational in 10 minutes. So appreciative of their support and responsiveness.

Edin Pilic Review from Google

5.0 ★

Edin Pilic's Review Sourced from Google

The people at Caplan Artificial have implemented an AI program into my law firm and have sped up most of our daily processes. They have also trained our employees. Fast and responsive.

Saša Stefanović Review from Google

5.0 ★

Saša Stefanović's Review Sourced from Google

Caplan Artificial introduced artificial intelligence into our medical practice. We are a company that manufactures and distributes medical equipment throughout the Balkans, and we had a 30-year archive of data (digitized only 5–6 years ago) through which we could not efficiently search and access all the information. The guys installed an internal LLM and connected it to our systems, which drastically reduced the time to information. Their team was very professional and friendly.

Edin Pilic Review from Google

5.0 ★

Edin Pilic's Review Sourced from Google

The guys at Caplan Artificial have integrated an LLM program into my law firm. Fast and responsive.

Shayan Nazari (Sean) Review from Google

5.0 ★

Shayan Nazari (Sean)'s Review Sourced from Google

Selim is the go too! From websites, business start up, google ads this man knows how to set your business up for success. Priced fairly, trustworthy, great communication, knowledgeable and overall is just the best website guy.

Seiji Nunez Review from Google

5.0 ★

Seiji Nunez's Review Sourced from Google

I am delighted to share my unequivocal satisfaction with the outstanding IT support services provided by totality services. As a client who has had the privilege of partnering with them for an extended period, I am compelled to express my appreciation for their unwavering commitment to excellence. Since engagement a few years ago, it was evident that their team was dedicated to delivering IT solutions of the highest calibre. Their professionalism, technical expertise, and attention to detail have consistently exceeded my expectations. One of the standout attributes is their prompt responsiveness. Whenever I have encountered IT issues, their support team has been quick to address them, minimising downtime and ensuring that my business operations remain uninterrupted. Their 24/7 availability is a testament to their dedication to client satisfaction. In addition to their rapid response times, they have a team of highly skilled IT professionals who possess an in-depth understanding of a wide range of technologies. In our case they support Google Workspace, workstations and security solutions. Their ability to diagnose and resolve complex IT problems is truly commendable. Whether it's troubleshooting network issues, resolving software glitches, or implementing robust cybersecurity measures, they have consistently delivered results. Totality has also demonstrated a keen awareness of the importance of proactive IT management. Their proactive monitoring and maintenance services have helped our business avert potential IT crises before they could impact our operations negatively. This forward-thinking approach to IT support has proven invaluable in maintaining our productivity and safeguarding our data. Furthermore, the company's commitment to staying abreast of the latest industry trends and technologies is evident in their approach to IT strategy. They have been instrumental in helping us adapt to evolving IT landscapes and identifying opportunities for process optimisation. Cost-effectiveness is another noteworthy feature. They have consistently provided us with cost-efficient IT solutions tailored to our specific needs, ensuring that we receive excellent value for our investment. I wholeheartedly endorse totality. Their exceptional team, proactive approach, and unwavering commitment to client satisfaction have had a profoundly positive impact on my company's IT infrastructure and overall operational efficiency. If you are seeking a reliable, professional, and highly competent IT support company in plain English, I wholeheartedly recommend them. Their dedication to excellence and their ability to deliver results are truly unmatched. It has been a privilege to work with them, and I look forward to continuing our partnership for many years to come.

Tom Hashemi Review from Google

1.0 ★

Tom Hashemi's Review Sourced from Google

On day one, the Totality engineer assigned to on-board us turned up at our offices late and left early without having onboarded the team members that had patiently waited for their turn all day. He went incommunicado and they replaced him with another (who was much better, to be fair). It was a sign of things to come. 1. Revenue loss. They lost us £100k of leads after making edits to our email set up (without any instruction from us, nor checking the change with us). They talk a lot about their ISO accreditation and the processes that they have - one would have thought their processes were set up to prevent this kind of mistake. It didn’t. They only accepted they had made the mistake after we pushed repeatedly for information on what had happened - the first few responses they attempted to misdirect us on what had happened and cover up their mistake. They made a paltry £2k reduction in fees to compensate us. 2. Not prioritised. Custom projects (Cyber Essentials, website SSO set ups) took months as they were never prioritised - we constantly had to chase them to move things along and it felt like we were the lowest priority. This went to calls as well, for example our ‘Customer Success Manager’ just didn’t turn up for an account review call and then passed us off to a junior colleague. 3. Lack of skills. Several of the support team didn’t seem to know what they were doing, like it was their first time on the job (last time I had an update, I had to show the person remotely controlling my machine how to access the update section for various pieces of software). 4. Lack of Google Workspace expertise. They say they specialise in Google during the sales process, and maybe some of them do, but it's pot luck whether you get them. One support engineer commented to a colleague how they’d never worked with Google Workspace before so weren’t sure how to answer the question - despite Totality telling us all their engineers knew it inside out. They also - as above - lost us £100k in leads due to edits they made to our Google set up. 5. Inefficient and costly processes galore. For example, to apply an update the computer notifies us that an update needs doing, we have to submit a support ticket, a Totality engineer rings us to arrange an appointment, you attend the appointment to have the update applied - and more often than not, they are late to the appointment that they set. Over the 12 months we were with Totality, this cost us a small fortune in wasted Consultant time. I hope Totality are much better with other customers, for us they were an incredibly expensive and time-consuming mistake.

Graham Smith Review from Google

5.0 ★

Graham Smith's Review Sourced from Google

Helpful humans and easy to work with! Totality Services were recommended to speak with about the frustrations I was having with our IT system at work, which all my team use daily. I’m not an expert in IT systems but they made it clear what the problems were that were slowing us down. They discussed various options in what I call ‘pub language’ (easy to understand, no jargon!) We no longer use our slow sever and my team have access to their support when needed too. And our new IT deal isn't actually costing us any more money so it’s a pleasure to recommend them to others.

Fallsdell Machinery Review from Google

5.0 ★

Fallsdell Machinery's Review Sourced from Google

we've been dealing with Milnsbridge for years and they are absolutely fantastic, they manage all our Computer and IT needs

Victoria Franco Fernandez Review from Google

5.0 ★

Victoria Franco Fernandez's Review Sourced from Google

Ethan and his team at Milnsbridge have been super helpful and friendly in supporting us at the company I work for (Polaris Marine) recently when our phone system needed updating. It was a large operation that needed ongoing monitoring, and Ethan was reliable and proactive in getting things done on time and offering us the support we needed to keep things running smoothly.

Jan Shaw Review from Google

5.0 ★

Jan Shaw's Review Sourced from Google

The team at Milnsbridge acted quickly and efficiently to fix my IT issue and kept me informed of progress. Within 25 mins of logging a job it was fixed and I was working again. Cannot fault their work.