Our directory features the top BPO companies in the USA, evaluated using five ranking criteria, 12 expert reviewers, and 263+ verified client reviews, giving you a reliable way to choose the best BPO provider.

United States × Consumer Goods × Sort by: Top Rated ×Clear Filters
  • TechSpeed Inc: Women Owned Technology Company, Pioneering AI-Driven BPO Solutions

    TechSpeed Inc is a Women Owned Technology company. Founded in 2002, it is the first AI-driven Business Process Outsourcing (BPO) provider. Pairing AI-driven technology automation and Human in the Loop support, TechSpeed enables businesses of all sizes to grow with scalable outsourcing solutions...

    Top Services:

    • BPO
    • AI Development
    • eCommerce Development
    • Phone Answering Services
    • Customer Support
    • Show more
    Location
    Portland, Oregon
    Number of Employees
    100 - 249
    Average Hourly Rate
    $6/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    4 Projects Listed

    TechSpeed Services

    • BPO
    • AI Development
    • eCommerce Development
    • Phone Answering Services
    • Customer Support
    • Transcription Services
    • Staff Augmentation
    • Web Design
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • WACOM
    • Hofstra Univercity
    • Merrill Lynch
    • C2 Financial Corporation
    • Griflan Design
    • Bridgetown Coffee
    • Direct Crown
    • Passport Unlimited
    Data sourced from the agency's DesignRush profile

    TechSpeed Reviews & Testimonials

    • Etienne Demeules
      Etienne Demeules Director of Finance & Valuation at DSMA
      5.0

      Data Entry Review from Etienne Demeules

      TechSpeed support is seamless with ongoing workflows or new ones. Using them on different files, they have great turnaround and make sure data always meets expectations

    • Diane Ernstsson
      Diane Ernstsson Manager at JDXpert
      5.0

      Data Entry Review from Diane Ernstsson

      TechSpeed has been a wonderful solution for our data entry needs. Their project manager is super friendly, easy to work with, extremely responsive and clear. TechSpeed swiftly got us through a rough patch when we were very backed up on data entry projects. They went above and beyond to exceed our expectations for sooner-than-expected delivery of the projects for data entry. Their QA is spot-on and very thorough. TechSpeed has been so great to work with!

    • Mark Stefanski
      Mark Stefanski VP of Software at Compology
      5.0

      Data Entry Review from Mark Stefanski

      For many years, Compology has worked with TechSpeed on image labeling, valuing TechSpeed's attention to detail and interest in optimizing processes. The client can rely on it to go over instructions, ask questions, give feedback, and train its team to follow it to a T. TechSpeed commits its time and resources to delivering great results and getting the job done well. Compology highly recommends working with the agency. (Verified via email)

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Hugo

    VerifiedVerified by the DesignRush team for authenticity and credibility.

    World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages

    Hugo provides secure, end-to-end customer support, back office, AI operations, and trust & safety solutions for US-based and global clients. We are PCI DSS, ISO 27001, HITRUST, SOC 2 certified and HIPAA & GDPR compliant, to serve regulated industries including fintech, healthcare, and SaaS platforms...

    Top Services:

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Transcription Services
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed

    Hugo Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Transcription Services
    • Translation Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Google
    • Meta
    • Outschool
    • Topicals
    • Attentive
    • Faire
    • Sakara
    • Aurora
    Data sourced from the agency's DesignRush profile

    Hugo Reviews & Testimonials

    • Greg Digneo
      Greg Digneo founder at content guppy
      5.0

      B2B Review from Greg Digneo

      Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.

    • Nimmit Shah
      Nimmit Shah Owner at Pi Asset Management Ltd
      5.0

      BPO Review from Nimmit Shah

      Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.

    • Jambu Subramanian
      Jambu Subramanian Senior Manager of Operations at Kasha Global
      5.0

      Customer Support Review from Jambu Subramanian

      Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • We Book the Meetings, You Close the Deal.

    A powerhouse team that takes the headache out of prospecting by booking qualified, high-intent sales appointments for businesses. We don't just generate leads, we deliver sales-ready conversations straight to your calendar...

    Top Services:

    • BPO
    • Phone Answering Services
    • Customer Support
    • Digital Marketing
    • Social Media Marketing
    • Show more
    Location
    Albany, New York
    Number of Employees
    500 - 999
    Average Hourly Rate
    $5/hr
    Portfolios Count
    8 Projects Listed

    Appointment Setter Online Services

    • BPO
    • Phone Answering Services
    • Customer Support
    • Digital Marketing
    • Social Media Marketing
    • PPC
    • Email Marketing
    • Content Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Trainual Inc
    • 15Five
    • electrIQ marketing
    • YCharts
    • PERQ
    • GMass
    • Heinz Marketing Inc
    • Arch-Con Corporation
    Data sourced from the agency's DesignRush profile

    Appointment Setter Online Reviews & Testimonials

    • Eli Hamilton
      Eli Hamilton Sr. Director of eCommerce at Intelligentsia Coffee Inc.
      5.0

      Customer Support Review from Eli Hamilton

      This company has delivered exceptional customer support services that made a noticeable impact on our overall workflow and customer satisfaction. From day one, their team demonstrated professionalism, responsiveness, and a genuine commitment to representing our brand with care. They handled customer inquiries promptly, clearly, and with an impressive level of empathyensuring that every interaction felt personalized and attentive.One of the things we appreciated most was their ability to quickly understand our products, processes, and communication tone. They not only answered questions efficiently but also helped educate our customers, resolve issues with patience, and maintain a positive experience even in challenging situations. Their follow-up processes were consistent, their communication was always organized, and their ability to manage high volumes of inquiries without compromising quality truly stood out.They became a seamless extension of our internal team, reducing our workload and allowing us to focus on growth while knowing our customers were in excellent hands. Their dedication, reliability, and customer-first approach made the entire partnership incredibly valuable. We highly recommend their customer support services for any business looking to elevate its service experience.

    • Romain Devisme
      Romain Devisme Executive Director at Havas Events Shanghai
      5.0

      Back Office Outsourcing Review from Romain Devisme

      We hired Assistant Setter Online for:contracted customer support solutionshrinking customer querie volumeBeing an agency involved in the business of advertising and marketing we were ramping up our efforts in terms of campaigningAssistant Setter Online does all our inbound processing, phone, chat and e mail support. They started employment with us on test basis initially and during their 2- week onboarding process they did so with our front-line team which was structured. We gave them tours of our products, tone of voice, brand guidelines and escalation workflows. All the traffic entering their channel is currently managed by their team, all the outbound communication is done via RingCentral and they also integrated Tawk.to live chat support on our site, increasing the level of engagement and conversion. After working with Appointment Setter Online, we now have quantitative indicator of results in customer satisfaction levels. They always provide a high level of support and it has saved us a considerable amount of overhead costs in the process of hiring, training and retaining in-house personnel. We would in fact expect savings of 50 percent or more. They have been extremely reactive and structured.

    • Raul Vizcaino
      Raul Vizcaino Operations Manager at Supermarket Source Inc
      5.0

      Appointment Setting Review from Raul Vizcaino

      I am the Operations Manager at Supermarket Source Inc, We empower our customers to excel by providing top-notch equipment and design services to the food retail industry. We needed help with B2B appointment setting and sales closing to increase our revenue and sales, Appointment Setter Online provides B2B appointment-setting services. We provide our company's data, and the team helps us with email, chat, and phone calls. We pay $1,000 for each agent, Appointment Setter Online has increased our sales by 22% so far. The quality of their work exceeds our expectations, Appointment Setter Onlines project manager always contacts us through WhatsApp, Slack, and email. We use High Level to arrange the leads and Google Sheets to maintain records and updates of the sales and leads, Were satisfied with the quality of the team, and they've actually increased our sales.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • AI-Enabled, Human-Validated Data Support, Engineered for Enterprises

    SunTec Data is a global leader in AI-enabled data, BPO, and KPO solutions, backed by over 25 years of experience and 1,500+ data professionals across 50+ countries. Combining advanced AI tools with human-in-the-loop oversight, we deliver ISO-certified, HIPAA-compliant data management...

    Top Services:

    • Market Research
    • BPO
    • Big Data Analytics
    • eCommerce
    • AI Development
    • Show more
    Location
    Laguna Beach, California
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed

    SunTec Data Services

    • Market Research
    • BPO
    • Big Data Analytics
    • eCommerce
    • AI Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • PepsiCo
    • nielsen
    • Network18
    • Deloitte
    • Expedia
    • Pearson
    • DXL
    • DKSH
    Data sourced from the agency's DesignRush profile

    SunTec Data Reviews & Testimonials

    • Victor Cook
      Victor Cook Financial Analyst at Financial Services Company
      5.0

      BPO Review from Victor Cook

      SunTec Data has been our outsourcing partner for the last three years. The team has considerably fueled our growth by providing financial data management and support.

    • Marc Hill
      Marc Hill Entrepreneur at Self-Employed
      5.0

      BPO Review from Marc Hill

      We were delighted with the results offered by SunTec Data. The team aptly understood our requirements and delivered high-quality data management solutions. Highly recommend them!

    • Mike Robinson
      Mike Robinson Marketer at Undisclosed
      5.0

      BPO Review from Mike Robinson

      Great job done by the team! They analyzed our requirements, maintained transparent communication, and delivered tailored contact lists. Would definitely work with them in the future!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Helping small businesses thrive.

    We provide bookkeeping, digital marketing, and administrative support for small business owners at prices they can afford. Whether you need an advisor to guide your next steps or an expanded team to lighten your load, we let you focus on doing what you love...

    Top Services:

    • HR Outsourcing
    • Accounting
    • BPO
    • Digital Services
    • Branding
    • Show more
    Location
    Winchester, Virginia
    Number of Employees
    Under 49
    Average Hourly Rate
    $125/hr
    Minimal Budget
    $1,000 - $10,000

    Ingenium Services

    • HR Outsourcing
    • Accounting
    • BPO
    • Digital Services
    • Branding
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Aero Elite Flight Training
    • Bespoke Beauty Loft
    • BrightStar Care Leesburg
    • Dr. Dave Leadership Corp
    • ECO Cladding
    • Greenfield & Craun Commercial
    • Mission Auto Repair
    • Sapling Wealth Management, LLC
    • Schenck Foods Company
    • Simms Showers LLP
    Data sourced from the agency's DesignRush profile

    Ingenium Reviews & Testimonials

    • Benjamin C. Rothermel
      Benjamin C. Rothermel Owner at Benjamin C. Rothermel, Esq. Law Firm
      5.0

      Small Business Review from Benjamin C. Rothermel

      My firm has been working with Ingenium BCS for a number of years now to provide marketing and business strategy for my law firm. I recommend them as a great addition to any business team. They are extremely responsive and attentive to the needs of my business, and greatly appreciate the services that they provide!

    • David Miles, Ph.D.
      David Miles, Ph.D. Founder | Principal at Dr. Dave Leadership Corporation
      5.0

      Small Business Review from David Miles, Ph.D.

      I have used Ingenium for a few years and recently signed up for a series of marketing strategy sessions. They have a great, systematic process to help you develop, build-out, and implement your core marketing message. The process was smooth and very productive. I highly recommend this process if you are looking for a comprehensive messaging campaign for your business, organization, non-profit or brand. It is well worth contacting them to see how they could help your business.

    • Mary
      Mary Review from Google
      1.0

      Mary's Review Sourced from Google

      I hired a bookkeeper to reduce my workload and gain peace of mind, but this experience only created more problems. I would not recommend their services to others based on my experience.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Personalizing Your Business

    Our collaborators have grown to rely on our commitment, responsibility, and adaptability through tailor-made resolutions. Our endeavor to cultivate Brand Passion involves cultivating profound insights into processes and products, coupled with fostering strong relationships...

    Top Services:

    • Customer Support
    • Phone Answering Services
    • BPO
    Location
    Margate, Florida
    Number of Employees
    1000 & Up
    Portfolios Count
    4 Projects Listed

    Global Response Services

    • Customer Support
    • Phone Answering Services
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Coldwater Creek
    • MoMA
    • Lacoste
    • Wolford
    • National Geographic
    • Perry Ellis
    • The MET
    Data sourced from the agency's DesignRush profile

    Global Response Reviews & Testimonials

    • Jennifer Jackson Director of Operations at Lacoste
      5.0

      Customer Support Review from Jennifer Jackson

      We felt reassured following our onsite visit that this is a company that really cares about its employees and its clients. We were impressed by their retention rate—the managers and agents at Global have a long tenure, so they are experienced with the brand and typical customer service policies for each company.

    • Dawn Trenson VP of eCommerce in North America at FILA
      5.0

      Customer Support Review from Dawn Trenson

      We are seeing an increase in existing and repeat customer business. We saw a transformation from people contacting customer service with comments like, 'I wanted to get something else and now I never want to do business with you again' to now, with Global Response, becoming repeat loyal customers.

    • Longlen Phom
      Longlen Phom Review from Google
      1.0

      Longlen Phom's Review Sourced from Google

      Do they hire for Work From Home in India? I recently got a call for the same.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Simple. Effective. Smart

    Unique designs, ultra customized development, and mobile applications. Our unique combination of skills and talent lets our team knock a variety of projects out of the park. We're a full-service website design, development, and consulting agency that generates growth and revenue for our clients...

    Top Services:

    • Web Design
    • Mobile App Development
    • Web Development
    • eCommerce Development
    • WordPress Website Design
    • Show more
    Location
    Rantoul, Illinois
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    4 Projects Listed

    UniSyn Technologies Services

    • Web Design
    • Mobile App Development
    • Web Development
    • eCommerce Development
    • WordPress Website Design
    • ERP Consulting
    • UI/UX Design
    • Design Services
    • Digital Services
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Scrubstr
    • Confidentially Yours
    • ILFMA
    • Let's Rock Illinois
    Data sourced from the agency's DesignRush profile

    UniSyn Technologies Reviews & Testimonials

    • Faith KopMann
      Faith KopMann Office Administrator at PhotiniCare
      5.0

      Mobile App Development Review from Faith KopMann

      Unisyn Technologies have done several major and small projects for us. We are a repeat client as they have been easy to work with, and provide professional, quality work in a timely manner. Very responsive.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • You Create, We Support.

    MixBS helps businesses grow by providing market research, practical strategies, and decision-making support to achieve sustainable success...

    Top Services:

    • Call Centers
    • Phone Answering Services
    • Customer Support
    • Business Consulting
    • BPO
    • Show more
    Location
    Miami, Florida
    Number of Employees
    500 - 999
    Average Hourly Rate
    $12/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    4 Projects Listed

    MiXBS, LLC Services

    • Call Centers
    • Phone Answering Services
    • Customer Support
    • Business Consulting
    • BPO
    • Market Research
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • CDEK
    • Buch
    • Ramayoga
    • Imark Tech
    • SovPlym
    • KNOVR
    Data sourced from the agency's DesignRush profile

    MiXBS, LLC Reviews & Testimonials

    • Kevin Swindlehurst
      Kevin Swindlehurst Airline Operations Supervisor at Flightworx Aviation
      5.0

      Customer Support Review from Kevin Swindlehurst

      If youre looking for a partner thats flexible, highly skilled in multilingual customer support, and deeply knowledgeable in customer development and market research, MiXBS is the team you need. Their ability to adapt, deliver results, and provide top-tier support makes them stand out in the industry. We couldnt be happier with the partnershiptheyre exactly what we needed, and honestly, theyre awesome.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Fastest and Reliable Recruitment Agency in Nigeria, and Georgia (USA)

    Avant Tech is an Innovation driven company operating in the US, Nigeria and the Philippines, We specialize in the recruitment of international across countries and carry our Business Process Outsourcing Services...

    Top Services:

    • BPO
    • IT Services
    • HR Outsourcing
    • Managed Services
    • Mobile App Development
    • Show more
    Location
    Peachtree City, Georgia
    Number of Employees
    50 - 99
    Average Hourly Rate
    $200/hr
    Minimal Budget
    Under $1,000

    Avant Tech Services

    • BPO
    • IT Services
    • HR Outsourcing
    • Managed Services
    • Mobile App Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IBM
    • Zoho Corporation
    • Datalogic
    • Ascendum
    • Freddie Mac
    Data sourced from the agency's DesignRush profile

    Avant Tech Reviews & Testimonials

    • Kingsley C. Maduagwu
      Kingsley C. Maduagwu Head of Marketing at Jindu Store
      5.0

      IT Staffing Review from Kingsley C. Maduagwu

      Avant Tech Nigeria, helped our company recruit 20 digital marketing specialists to aid business growth

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Top BPO Company USA.

    DGC BPO Service is a premier US-based outsourcing company offering expert customer service, call center solutions, virtual assistance, and lead generation. We help businesses optimize operations, improve customer experiences, and drive growth with tailored, efficient solutions...

    Top Services:

    • BPO
    • Call Centers
    • Customer Support
    • Phone Answering Services
    • Digital Marketing
    • Show more
    Location
    New York City, New York
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed

    DGC BPO Service Services

    • BPO
    • Call Centers
    • Customer Support
    • Phone Answering Services
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • BrightPath Solutions
    • TechWave Inc
    • EcoSmart Ventures
    • MarketPulse Strategies
    • VisionLink Enterprises
    • FutureEdge Technologies
    Data sourced from the agency's DesignRush profile
  • Software. Design. Innovation.

    Bitrupt specializes in transforming ideas into successful digital products. We offer custom software development, mobile and web application development, product consulting, UI/UX design, and AI solutions. By combining technical expertise with strategic thinking, we help businesses unlock new opportunities...

    Top Services:

    • Web Development
    • Software Development
    • Mobile App Development
    • UI/UX Design
    • Customer Support
    • Show more
    Location
    Dover, Delaware
    Number of Employees
    50 - 99
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    2 Projects Listed

    Bitrupt Services

    • Web Development
    • Software Development
    • Mobile App Development
    • UI/UX Design
    • Customer Support
    • Accounting
    • BPO
    • IT Compliance Solution
    • Cloud Consulting
    • Staff Augmentation
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Call Me
    • Dream GPT
    • Fitness Flywheel
    • Fitsono
    • Gooly App
    • Nani App
    • Trivbiz
    Data sourced from the agency's DesignRush profile
  • Live Easy, Live Free With Ossisto

    Our services provide you with a well-structured analysis that will help you make an informed choice. Virtual Assistant services from the United States fully comprehend, support, and operate in accordance with your needs...

    Top Services:

    • BPO
    Location
    Perth Amboy, New Jersey
    Number of Employees
    Under 49
    Average Hourly Rate
    $10/hr
    Minimal Budget
    Under $1,000

    Ossisto Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • GWG Outlet
    • Swanky Limos Inc
    • HUA
    Data sourced from the agency's DesignRush profile
  • Your Global Research Partner

    Market Probe International is a well-established research and insights company offering our clients data collection and analytics across a wide breadth of consumer and B2B categories. Our 50+ years of experience assure our clients of quality insights...

    Top Services:

    • Market Research
    • BPO
    Location
    New York City, New York
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000

    Market Probe International Services

    • Market Research
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Retail Industry
    • Consumer Goods Industry
    • Corporate Services Industry
    Data sourced from the agency's DesignRush profile
  • Focus on What Is Important.

    BBB Accredited Business with an A+ rating. Our Virtual Assistants are trained In-House Professionals who are dedicated to the success of our clients...

    Top Services:

    • Call Centers
    • BPO
    Location
    Atlanta, Georgia
    Number of Employees
    100 - 249

    Assistants Company Services

    • Call Centers
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Healthcare Industry
    • Retail Industry
    • Real Estate Industry
    Data sourced from the agency's DesignRush profile

    Assistants Company Reviews & Testimonials

    • Justin Johnson
      Justin Johnson Review from Google
      1.0

      Justin Johnson's Review Sourced from Google

      This company is the BIGGEST SCAM OF ALL TIME. Stay clear, VA services are awful, inexperienced and not responsive at all. promised to build me a website in 30 days, 6 months later still no completed site only a draft that does not look or feel like anything promised. Then asked for more money not originally agreed on to complete the site. These guys are scammers. If I could give negative stars I would.

    • SNAP Architectural Photography
      SNAP Architectural Photography Review from Google
      5.0

      SNAP Architectural Photography's Review Sourced from Google

      Thank you so very much. Also, I will be using your services again in the future.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Showing the World a Better Way to Outsource

    Customer service and back-office support services are offered across all available channels by SupportNinja. Our main clients are Silicon Valley-based and international technology startups that receive VC funding. Apps, software, and platform-based technology enterprises that focus on serving consumers depend...

    Top Services:

    • BPO
    • Customer Support
    Location
    Dallas, Texas
    Number of Employees
    250 - 499
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000

    SupportNInja Services

    • BPO
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Checkr
    • HappySocks
    • SeatGeek
    • Nerdwallet
    • Cinedigm
    Data sourced from the agency's DesignRush profile
  • Warehouse Management Consulting

    The NorthStar WMS is a modular, configurable and flexible warehouse management system...

    Top Services:

    • Business Consulting
    • BPO
    Location
    St. Paul, Minnesota
    Number of Employees
    Under 49

    NorthStar Services

    • Business Consulting
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IT Industry
    • Small Business Industry
    • Retail Industry
    Data sourced from the agency's DesignRush profile

    NorthStar Reviews & Testimonials

    • Cory Gallagher
      Cory Gallagher Review from Google
      5.0

      Cory Gallagher's Review Sourced from Google

      Northstar is the best in the business. Jaymin is absolutely a genuine guy honest, dedicated, hard working but most importantly I didn't have to lift a finger. He did all of the leg work from talking to my insurance company and the adjuster to being at my house as the roof was going on. There's no way I'd go anywhere else for my future projects. I hope you see this. Jaymin, you're the man! And a big thank you for the job you did. Nailed it!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • We Are Your Outsourced Innovation Team

    Touch To is an Austin-based development and design consultancy, providing innovative solutions to technically challenging initiatives for enterprises, SMBs, startups, and nonprofits. With expertise in UX/UI design, full-stack web and mobile development, interactive installations, hardware/software...

    Top Services:

    • Software Development
    • BPO
    Location
    Austin, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $149/hr
    Minimal Budget
    $10,000 - $25,000

    Touch To Services

    • Software Development
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Focus Forwards
    • MEG Wall Panels
    • Edel Golf
    Data sourced from the agency's DesignRush profile
  • Solutions That Empower

    CCJM Solutions is a boutique IT Consulting and BPO firm located in Atlanta, Georgia. We are passionate about helping businesses modernize operations while reducing costs. Our areas of expertise includes custom software, web, and app development, cloud migrations, staffing, and compliance management...

    Top Services:

    • IT Services
    • Software Development
    • Graphic Design
    • CRM Consulting
    • Cloud Consulting
    • Show more
    Location
    Atlanta, Georgia
    Number of Employees
    100 - 249
    Average Hourly Rate
    $65/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed

    CCJM Solutions Services

    • IT Services
    • Software Development
    • Graphic Design
    • CRM Consulting
    • Cloud Consulting
    • IT Compliance Solution
    • BPO
    • HR Outsourcing
    • Business Consulting
    • Managed Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Intuit
    • Home Deopt
    • Arise Virtual Solutions
    • Magnate Consulting
    Data sourced from the agency's DesignRush profile
  • Simplifying Compliance And Amplifying Greatness.

    CKH Group, a CPA-led firm offering powerful assurance, tax, accounting, and advisory services to small businesses, global enterprises, and government entities. CKH Group also provides customized outsourcing solutions to meet your business's accounting needs...

    Top Services:

    • Accounting
    • BPO
    • Staff Augmentation
    Location
    Atlanta, Georgia
    Number of Employees
    100 - 249
    Portfolios Count
    1 Project Listed

    CKH Group Services

    • Accounting
    • BPO
    • Staff Augmentation
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Newell Brands
    • Jostens
    • Spectrum Brands
    • Tech Mahindra
    • Pure Fishing
    • Genesys
    • Aerial Titans
    • Windham Brannon
    • Hunter Douglas
    • Medlytix
    Data sourced from the agency's DesignRush profile

    CKH Group Reviews & Testimonials

    • Amy Novak
      Amy Novak Review from Google
      5.0

      Amy Novak's Review Sourced from Google

      We came to CKH as new business owners, starting from scratch. As we have grown, so has CKH, and they’ve taken excellent care of us along the way. Frank and his team have always been extremely knowledgeable, helpful, and easy to work with. I can’t say enough about how great CKH Group has been for our company and we look forward to many more years with them.

    • Melissa Barker
      Melissa Barker Review from Google
      5.0

      Melissa Barker's Review Sourced from Google

      We at the Cochran-Bleckley Chamber of Commerce have had an amazing experience working with the CKH Group located in Hawkinsville, Georgia. Kyle and Lyndsay work with us one on one in setting our Quickbooks up where it is fully accurate and efficient and have assisted us in working through financial questions and concerns. I cannot recommend them enough. From quick email responses, actually answering and returning phone calls to being physically present in the office to meet and touch base with us, their service, performance and expertise are unmatched!Mel

    • Hawkinsville Chamber
      Hawkinsville Chamber Review from Google
      5.0

      Hawkinsville Chamber's Review Sourced from Google

      We recently worked with Kyle Heyl from CKH Group to transition our accounting system from QuickBooks Desktop to QuickBooks Online, and I couldn't be more impressed with the experience. From the very beginning, Kyle was professional, knowledgeable, and incredibly responsive. He took the time to understand our specific needs and walked us through each step of the migration process with clarity and patience.What could have been a stressful and complex transition was made seamless thanks to Kyle’s expertise. He not only ensured all of our data was accurately transferred, but also helped us optimize our setup in QuickBooks Online for improved workflow and reporting. His proactive communication and attention to detail gave us peace of mind throughout the entire process.Kyle went above and beyond in making sure our team felt comfortable with the new system, providing training and ongoing support even after the migration was complete. Thanks to him and the CKH Group, we are now fully up and running with QuickBooks Online and already seeing the benefits of a more streamlined and accessible accounting system.I highly recommend Kyle Heyl and the CKH Group for anyone considering a QuickBooks transition or looking for reliable accounting support!Lynn JohnsonHawkinsville-Pulaski County Chamber of Commerce

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • We talk, We Listen, We Provide Solutions

    Hire Live Support is a full-scale BPO service provider and a digital marketing company with 10+ years clientele and preparedness. We specialize in providing the leading live support services and new-age digital marketing gigs to SMEs, Enterprises, and Startups to delegate, scale, and manage business...

    Top Services:

    • Call Centers
    • BPO
    • Web Design
    • Web Development
    • SEO
    • Show more
    Location
    Cerritos, California
    Number of Employees
    250 - 499
    Average Hourly Rate
    $5/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    16 Projects Listed

    Hire Live Support Inc Services

    • Call Centers
    • BPO
    • Web Design
    • Web Development
    • SEO
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Goggles4u
    • Savers
    • Hyperanimation
    • Eyeglasses.pk
    Data sourced from the agency's DesignRush profile

    Hire Live Support Inc Reviews & Testimonials

    • Alex Stone
      Alex Stone Review from Google
      5.0

      Alex Stone's Review Sourced from Google

      Partnering with Hire Live Support has been one of the best decisions for Our Company. Over the past two years, they have consistently delivered exceptional service and have handled our operations seamlessly, allowing us to focus on growth without any operational worries.We currently have a team of 13 experienced agents working with us through Hire Live Support across multiple departments, including Customer Support Representatives, Go-High Level Tech Experts, and exceptional Customer Experience Agents. The level of professionalism, dedication, and reliability they bring is truly outstanding. They have ensured smooth day-to-day functioning, provided well-trained resources, and managed our processes with complete accountability.Finding an outsourcing agency as reliable as Hire Live Support is rare. They have been the most dependable and trustworthy partner I’ve worked with, and I continue to be impressed by their commitment to excellence.I highly recommend Hire Live Support to anyone looking for a reliable outsourcing partner.

    • Brit Wilbanks
      Brit Wilbanks Review from Google
      1.0

      Brit Wilbanks's Review Sourced from Google

      Please don't apply to companies open jobs posing as a candidate. The job market is hard enough for people out here, without businesses getting flooded with other businesses slide decks trying to make sales connections.Sincerely,The recruiter who had to look at your stupid slide deck.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Leading The Way In Creative Digital Agency

    Houston Digital Marketing is a comprehensive digital marketing agency providing top-notch services including SEO, website design, social media marketing, and more...

    Top Services:

    • Digital Marketing
    • Social Media Marketing
    • SEO
    • Web Design
    • BPO
    • Show more
    Location
    Houston, Texas
    Number of Employees
    Under 49

    Houston Digital Marketing Services

    • Digital Marketing
    • Social Media Marketing
    • SEO
    • Web Design
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Consumer Goods Industry
    • Retail Industry
    • eCommerce Industry
    Data sourced from the agency's DesignRush profile

    Houston Digital Marketing Reviews & Testimonials

    • Andrea Hoogewind
      Andrea Hoogewind Review from Google
      5.0

      Andrea Hoogewind's Review Sourced from Google

      The creativity exhibited by the team at Houston Digital Marketing was infectious, as they blended innovative tactics with sound marketing principles to drive results.

    • Blanca Gonzalez
      Blanca Gonzalez Review from Google
      5.0

      Blanca Gonzalez's Review Sourced from Google

      Houston Digital Marketing truly outshines the competition with their exceptional creativity that elevated our online presence with innovative strategies, andtheir expertise in content marketing agency proved to be a valuable asset in amplifying our message. Their dedication to delivering top-notch Digital marketing agency services, particularly in SEO optimization services, exceeded our expectations and gave us a significant edge over our competitors.

    • Richard Resendez
      Richard Resendez Review from Google
      5.0

      Richard Resendez's Review Sourced from Google

      The team at Houston Digital Marketing demonstrated a remarkable understanding of our unique marketing needs and delivered exceptional results through their expertise in content marketing agency solutions. Their astute expertise in optimizing our online presence has significantly improved our small business's visibility and credibility, even allowing us to compete with the best marketing agency in the industry.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Comprehensive On and Offshore Business Process Outsourcing

    Global Agility Solutions offers comprehensive onshore, offshore and hybrid Business Process Outsourcing (BPO) services and solutions focused on automating and advancing repeatable business operations that impact bottom line revenue. Committed to continuous process improvement, industry-leading technology and...

    Top Services:

    • BPO
    Location
    Austin, Texas
    Number of Employees
    500 - 999

    Global Agility Solutions Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Enverus
    • River Crossings
    • Drilling Info
    Data sourced from the agency's DesignRush profile
  • Fast and Reliable

    We are a dedicated team committed to providing our clients with a fully transparent end-to-end solution. Elevate your revenue cycle with our efficient services, available at rates as competitive as 3.99% of the collection. Our dedicated team is driven by the objective of delivering a comprehensive end-to-end...

    Top Services:

    • BPO
    Location
    Columbia Heights, Minnesota
    Number of Employees
    250 - 499
    Average Hourly Rate
    $1/hr
    Minimal Budget
    Under $1,000

    Zmed Solutions Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Healthcare Industry
    • Finance Industry
    • Corporate Services Industry
    Data sourced from the agency's DesignRush profile

    Zmed Solutions Reviews & Testimonials

    • priscilla Atu-tetuh
      priscilla Atu-tetuh Review from Google
      5.0

      priscilla Atu-tetuh's Review Sourced from Google

      Robb was very kind to reopen my case with BCBS to credential me.hi very patient in assisting explaining in detail what you need to do. He will also go out of his way to call the insurance and we had a three way conversation. That was very helpful. Thank you Robb.

    • Gabriel Eleda
      Gabriel Eleda Review from Google
      5.0

      Gabriel Eleda's Review Sourced from Google

      This credentialing company is dependable and communicates very effectively. They provide excellent customer service and consistently get things done in a timely manner.

    • Woke Enterprises
      Woke Enterprises Review from Google
      5.0

      Woke Enterprises's Review Sourced from Google

      Zmed Solutions has been very professional and prompt in returning calls or following up on emails. They have been very efficient with the credentialing panel for two states and have kept me updated on the progress. You will not go wrong by selecting Zmed Solutions for your credentialing needs.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Smart, Scalable Virtual Assistants For Property Management & Customer Support

    Switch360 is your dedicated partner in unleashing the full potential of your enterprise. Specializing in exceptional outsourcing solutions, we redefine the customer support landscape to propel your business toward unprecedented success. With a focus on digital dominance, we bring our expertise in short-term...

    Top Services:

    • BPO
    • Call Centers
    • Customer Support
    • Phone Answering Services
    • Transcription Services
    • Show more
    Location
    Los Angeles, California
    Number of Employees
    Under 49

    Switch360 Services

    • BPO
    • Call Centers
    • Customer Support
    • Phone Answering Services
    • Transcription Services
    • HR Outsourcing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • WAATR
    • Airbnb Luxurios Homes
    • Stay Local
    • Nova Sports
    • Harold Home
    • James Development
    • Compixa
    Data sourced from the agency's DesignRush profile
  • Your Technology Partner

    Vitek Technology LLC is a leading group of technology experts specializing in delivering innovative SaaS solutions, comprehensive project management, and strategic consulting services. Our expertise also extends to encompassing top-tier Web and App design, seamless integration solutions, and reliable hosting...

    Top Services:

    • Web Design
    • eCommerce Development
    • Web Development
    • WordPress Website Design
    • Content Marketing
    • Show more
    Location
    Austin, Texas
    Number of Employees
    100 - 249
    Minimal Budget
    $1,000 - $10,000

    Vitek Technology LLC Services

    • Web Design
    • eCommerce Development
    • Web Development
    • WordPress Website Design
    • Content Marketing
    • Software Testing
    • Mobile App Development
    • Staff Augmentation
    • IT Services
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • HEB
    • Home Depot
    • Ternium
    • Ghiberti
    • Clever
    Data sourced from the agency's DesignRush profile
  • Influx

    VerifiedVerified by the DesignRush team for authenticity and credibility.

    Influx.com are the experts in on-brand 24/7 customer support, since 2013..

    Influx.com is the #1 on-demand service partner for growing brands. Since 2013, Influx has been trusted by 750+ brands & delivered fully managed, on-brand support, 24/7, on month-to-month plans. Our human + AI teams deliver better customer experience for e-commerce, SaaS, Tech brands worldwide...

    Top Services:

    • Customer Support
    • Call Centers
    • BPO
    • HR Outsourcing
    • AI Development
    • Show more
    Location
    West Hollywood, California
    Number of Employees
    1000 & Up
    Portfolios Count
    2 Projects Listed

    Influx Services

    • Customer Support
    • Call Centers
    • BPO
    • HR Outsourcing
    • AI Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Linktree
    • Meshki
    • Casely
    • BearPaw
    • Asana Rebel
    • Classpass
    • QSIC
    • Autopilot
    • Melinda Maria
    • Yazio
    Data sourced from the agency's DesignRush profile
  • Crazy Good Outsourcing

    Trupp Global: Your Trusted Partner for Back-Office Support and Customer Experience Services...

    Top Services:

    • BPO
    • Customer Support
    • Call Centers
    • IT Services
    • Show more
    Location
    Orlando, Florida
    Number of Employees
    100 - 249
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000

    Trupp Global Services

    • BPO
    • Customer Support
    • Call Centers
    • IT Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Real Estate Sector
    • Big Data Company
    • Construction Sector
    Data sourced from the agency's DesignRush profile

    Trupp Global Reviews & Testimonials

    • Jyoti Chakrapani
      Jyoti Chakrapani Review from Google
      1.0

      Jyoti Chakrapani's Review Sourced from Google

      They hire in lots and then fire in bulk..just project based...and they cut your pf without actually holding one... rubbish company ...

    • Keerthi Kandra
      Keerthi Kandra Review from Google
      1.0

      Keerthi Kandra's Review Sourced from Google

      Wrost experience. I went interview and they are conducting one exam I have written all the things correct but they are telling wait i will discuss with manager and informing you like that. Totally they are wasted my time. Wrost experience

    • Akshay kumar
      Akshay kumar Review from Google
      1.0

      Akshay kumar's Review Sourced from Google

      Don't go here if your time is really value to you, because if any girl is waiting in reception for interview then don’t even think to attend interview because they will not hire you they will hire only that girl. managers will also come out of theirs cabin and chit chat with girls but no one will ask about you...company infrastructure is also not good.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Amplify Your Truth. Accelerate Your Growth.

    The Marketing Blender specializes in accelerating revenue growth for mid-size B2B companies through marketing & sales alignment and ROI-driven strategy. Results driven, we excel at transforming technical content into powerful differentiation strategies that get your prospects to act...

    Top Services:

    • Digital Marketing
    • BPO
    Location
    Keller, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $175/hr
    Minimal Budget
    $10,000 - $25,000

    The Marketing Blender Services

    • Digital Marketing
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • item America
    • Titus HVAC
    • Thompson Pipe Group
    • Savii Inc
    • ISC Group
    • Accutrol
    • VES Inc
    • Fibergrate
    • Pipeline Plastics
    • OsteoMed
    Data sourced from the agency's DesignRush profile

    The Marketing Blender Reviews & Testimonials

    • Jen Leney
      Jen Leney Review from Google
      5.0

      Jen Leney's Review Sourced from Google

      The Marketing Blender was awesome! They truly have more info in a little pinkie than I'll ever have. It was a great balance of new tools and skills with practical application. We did numerous campaigns whose idea generated from the blender. We just had both channel 8 and channel 11 out at our location just because they heard we were amazing.After the courseI felt like I have taken marketing departments for granted not giving enough credence for how much depth is really needed here. I highly recommend The Marketing Blender!

    • HALLIE KENEDA
      HALLIE KENEDA Review from Google
      5.0

      HALLIE KENEDA's Review Sourced from Google

      Blender has a fantastic in depth marketing plan that helps their clients succeed in accessing their target market. Daisy, Dacia and their team are knowledgeable, approachable and make developing a marketing plan an enjoyable part of growing your business. I highly recommend.

    • Rebecca McCarthy
      Rebecca McCarthy Review from Google
      5.0

      Rebecca McCarthy's Review Sourced from Google

      Straightforward, sound business advice without the fluff--that's what you get when you work with the Marketing Blender. I am in deep appreciation of the attention and support I receive from Shasta Daisy as I grow my business. Every time I invest in working with her, the ROI is immeasurably high. It's not only time saved and money made for my business--it's also stress relieved, decisions made, tasks completed, and new ideas generated and built out. As a business owner, the Marketing Blender is the best investment you will ever make.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Boost your revenue immediately with remote employees & IT professionals

    We are US-based and woman-owned company. Since 2015 we serve companies in the USA and Canada, providing IT outsourcing, call center, virtual assistance and any remote employee services 24/7. Our multilingual specialist are excellent in English, Spanish, Russian, Chinese, and other popular languages...

    Top Services:

    • Software Development
    • IT Services
    • BPO
    • Staff Augmentation
    • Show more
    Location
    Old Bridge, New Jersey
    Number of Employees
    100 - 249
    Average Hourly Rate
    $12/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    4 Projects Listed

    Front Desk Helpers Services

    • Software Development
    • IT Services
    • BPO
    • Staff Augmentation
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Tracie A
    • Carla A
    • Willie B
    Data sourced from the agency's DesignRush profile

    Front Desk Helpers Reviews & Testimonials

    • Grace Richardson
      Grace Richardson Review from Google
      5.0

      Grace Richardson's Review Sourced from Google

      Front desk helpers were extremely helpful to my business with marketing and communication. Although it was so hard to work with such a '' young'' company as mine, they did maximum to solve all our problems!.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Trusted Data Partner across the Globe

    BizInfor is a notable B2B data-driven marketing solution provider. Our state-of-the-art technology helps businesses of all sizes identify the right prospects...

    Top Services:

    • BPO
    • Email Marketing
    Location
    Edison, New Jersey
    Number of Employees
    100 - 249
    Average Hourly Rate
    $30/hr
    Minimal Budget
    Under $1,000

    BizInfor Services

    • BPO
    • Email Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Zensar Technologies
    • emedia
    • Array Networks
    Data sourced from the agency's DesignRush profile

    BizInfor Reviews & Testimonials

    • Sebastian Singleton
      Sebastian Singleton Review from Google
      5.0

      Sebastian Singleton's Review Sourced from Google

      I was seeking a CPA email list for a client's marketing campaign. After researching about BizInfor's business data offerings, I went ahead and acquired a sizable list. To my surprise, the list was very accurate, especially the emails and contact phone numbers, which made it easy to reach out to the prospects. Highly recommend BizInfor!

    • Albart joeibson
      Albart joeibson Review from Google
      5.0

      Albart joeibson's Review Sourced from Google

      It is very easy to work with Bizinfor! I got a quick response and a solid database right away. We woulddefinitely use their services again in the future for all our data needs.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • We optimize. You Capitalize

    We are on an endless pursuit to deliver quality solutions and strive towards customer service excellence. Each day brings a fresh opportunity to reinvent our mission, purpose and vision...

    Top Services:

    • Software Development
    • IT Services
    • Managed Services
    Location
    Parsippany-Troy Hills, New Jersey
    Number of Employees
    Under 49

    Systemart Services

    • Software Development
    • IT Services
    • Managed Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Software Development Client
    • RecruitmentT
    • Staffing Vendor
    Data sourced from the agency's DesignRush profile

    Systemart Reviews & Testimonials

    • Ladaris Hildreth
      Ladaris Hildreth Review from Google
      5.0

      Ladaris Hildreth's Review Sourced from Google

      I’m definitely excited to have become apart of the family. I would recommend anyone that’s looking for a great and brighter future to contact SysteMart. I Just would like to thank everyone for what they do .Enjoy.

    • Shaina Shoemo
      Shaina Shoemo Review from Google
      5.0

      Shaina Shoemo's Review Sourced from Google

      I have nothing but great things to say about this company. From our initial conversation, to starting the onboarding process , to basic day to day communication, everyone has communicated with me exceptionally well. The team at Systemart makes sure to check in on you and immediately follow up with all tasks.

    • Richard Newallis
      Richard Newallis Review from Google
      5.0

      Richard Newallis's Review Sourced from Google

      Systemart has been a great company and I am glad to be working with them. The staff knows the positions for which they are recruiting. Communication and feedback were quick and helpful. They made onboarding a breeze and followed up regularly once on the account. I highly recommend reaching out to them.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • The Gold Standard in BPO.

    Golden Gate BPO offers a comprehensive range of services including multi-channel contact center solutions, customer engagement services and more...

    Top Services:

    • BPO
    Location
    Miami, Florida
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000

    Golden Gate Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • American Bar Association
    • Broward County Bar Association
    • Mount Sinai Medical Center Miami Beach, Florida
    Data sourced from the agency's DesignRush profile
  • Marketing Strategy & Outsourcing

    Our service plans provide top-quality digital marketing solutions that will strengthen your online presence and give your business an advantage over the competition...

    Top Services:

    • Digital Marketing
    • BPO
    Location
    El Paso, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $100/hr

    8 Signal Services

    • Digital Marketing
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • RGU Cancer Center
    • Varay
    • Better Homes
    • Northrise Dental
    Data sourced from the agency's DesignRush profile
  • 360 Marketing solutions

    Our relationship with our staff, customers, and other business partners is focused on honesty, perseverance, mutual confidence, and integrity. We help our clients to come up with the right strategy for their business, ensuring that their sales plans are realistic and are able to fulfill their business goals...

    Top Services:

    • BPO
    • Call Centers
    • SEO
    • Email Marketing
    • Digital Marketing
    • Show more
    Location
    New York City, New York
    Number of Employees
    50 - 99
    Average Hourly Rate
    $70/hr
    Minimal Budget
    $1,000 - $10,000

    SEVENTHP Services

    • BPO
    • Call Centers
    • SEO
    • Email Marketing
    • Digital Marketing
    • Web Development
    • Graphic Design
    • Web Design
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Charter Spectrum
    • Bank Alfalah
    • 7Eleven
    • Dragon Mart
    • Gain Property Management
    • KFC
    • SUBWAY
    • GE
    • NETFLIX
    • MasterCard
    Data sourced from the agency's DesignRush profile
  • Web Scraping That Grows Your Business

    Web Screen Scraping has been Providing World-Class Data Scraping Solutions to the Different Industries Like E-Commerce, Real Estate, Import/Export, Sales Lead, Social Media, News & Articles, Finance, Entertainment, Market Research, etc...

    Top Services:

    • BPO
    Location
    Baytown, Texas
    Number of Employees
    100 - 249
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000

    Web Screen Scraping Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Finance Industry
    • Software & IT Services Industry
    • Corporate Services Industry
    Data sourced from the agency's DesignRush profile
  • The AI engineering partner that delivers

    tkxel is an AI engineering partner helping businesses turn AI ambition into real, measurable outcomes. We design, build and deploy intelligent solutions, agentic systems, modernized applications and custom software that work in production, not just in pilots...

    Top Services:

    • AI Development
    • Software Development
    • Mobile App Development
    • Cloud Consulting
    • DevOps Consulting
    • Show more
    Location
    Reston, Virginia
    Number of Employees
    500 - 999
    Average Hourly Rate
    $35/hr
    Portfolios Count
    19 Projects Listed

    tkxel Services

    • AI Development
    • Software Development
    • Mobile App Development
    • Cloud Consulting
    • DevOps Consulting
    • CRM Consulting
    • Cybersecurity
    • Big Data Analytics
    • IT Compliance Solution
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • ABB
    • Groupon
    • TELUS
    • Family Dollar
    • Honeywell
    • Replenium
    • Tropic Air
    • Knowles
    • CoNCERT
    • Inspired E-Learning
    Data sourced from the agency's DesignRush profile

    tkxel Reviews & Testimonials

    • Willa Cardenas
      Willa Cardenas Review from Google
      5.0

      Willa Cardenas's Review Sourced from Google

      We approached tkxel to rebuild our legacy platform, and they handled the task with focus and professionalism. Their PMs were organized and proactive, and their engineers delivered high-quality code. What really stood out was their long-term mindset—they clearly value partnership over just getting the project done.

    • Pierce Alana
      Pierce Alana Review from Google
      5.0

      Pierce Alana's Review Sourced from Google

      As a non-technical founder, I needed a partner who could simplify the complex. tkxel not only explained things in plain terms, but also guided me with patience and insight. The product they delivered is sleek, reliable, and ready for investors. I felt fully supported throughout the journey.

    • Mia White
      Mia White Review from Google
      5.0

      Mia White's Review Sourced from Google

      Our collaboration with tkxel was seamless. Their team worked closely with our in-house designers to build a mobile app that’s beautiful, stable, and feature-rich. They always made time to explain their development decisions. It was a smooth ride from kickoff to delivery.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • We Focus On Customer Service So You Can Focus On Your Business.

    Five Star Solutions is a premier, mid-sized contact center outsourcer dedicated to delivering world-class customer care. By blending boutique-level agility with enterprise-grade capabilities, the company serves as a seamless extension of its clients' brands...

    Top Services:

    • Business Consulting
    • Call Centers
    • BPO
    • Phone Answering Services
    • Show more
    Location
    Sioux Falls, South Dakota
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $50,000 & Up

    Five Star Solutions Services

    • Business Consulting
    • Call Centers
    • BPO
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Email and Chat
    • Customer Service Outsourcing
    • Inbound and Outbound Voice Outsourcing
    Data sourced from the agency's DesignRush profile
  • A Leader in the Contact Center Sector

    iVox Solutions is a leader in the contact center industry. We offer a full range of customer and technical support services. iVox turns a cost center into a profit center by up selling / cross selling your existing and new clients thereby generating extra revenue while serving your client needs...

    Top Services:

    • Phone Answering Services
    • BPO
    • Call Centers
    Location
    Port St. Lucie, Florida
    Number of Employees
    Under 49

    iVox Solutions Services

    • Phone Answering Services
    • BPO
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • At&t
    • ADT
    • Vivint
    • Duke Energy
    • Dish Network
    Data sourced from the agency's DesignRush profile

    iVox Solutions Reviews & Testimonials

    • Rose Devar (Rose)
      Rose Devar (Rose) Review from Google
      3.0

      Rose Devar (Rose)'s Review Sourced from Google

      I only worked here for 3-4 months but I was sent a w-2 for like 8000$ I was trying to get this straightened out by emailing your team. Can anyone get back to me on this?

    • Gamer show/ more
      Gamer show/ more Review from Google
      1.0

      Gamer show/ more's Review Sourced from Google

      By far one of the worst companies I worked with. They don’t clarify the exact date you’ll receive payment and if you don’t know something the instructor will try to embarrass you in front of everyone.

    • Albert Einstein
      Albert Einstein Review from Google
      1.0

      Albert Einstein's Review Sourced from Google

      The building is a health hazard. Mold is billowing up from the carpet because of leaking roof, all day long you hear people sneezing from the spores. So what do they do? They blast the A/C to get rid of the smell of mold in the air. ivox won't be there for your long term health conditions, they're not even there when you feel unwell you're expected to make that time up. I recognize 90% of the positive reviews here to be management.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • From individuals and entrepreneurs, small and medium-sized businesses, right through to large corporations and government bodies, our administrative assistants are helping our clients become more efficient by streamlining their processes...

    Top Services:

    • Customer Support
    • BPO
    • Market Research
    • Transcription Services
    • Translation Services
    • Show more
    Location
    New York City, New York
    Number of Employees
    250 - 499
    Average Hourly Rate
    $24/hr

    SmartPA Services

    • Customer Support
    • BPO
    • Market Research
    • Transcription Services
    • Translation Services
    • HR Outsourcing
    • Call Centers
    • Accounting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Cox-London
    • Complete Refinish
    • Collette CWMedia
    • Krispy Kreme
    • Total Oil and Gas
    Data sourced from the agency's DesignRush profile

    SmartPA Reviews & Testimonials

    • Vicky Grobbelaar
      Vicky Grobbelaar Review from Google
      5.0

      Vicky Grobbelaar's Review Sourced from Google

      Mandy has been a huge asset to Ethiqs and a lovely person to work with, efficient and friendly and a great team backing her. Highly recommended.

    • Pedro Mendoza
      Pedro Mendoza Review from Google
      5.0

      Pedro Mendoza's Review Sourced from Google

      Holly has been a great help recently both in terms of my business and personal affairs. I am in the process of making some business structure changes in my private dental practice and she has assisted me with all the lengthy paperwork, ensuring that everything is in order. In addition, she has assisted me in researching properties and locations. I would not hesitate in recommending her services as her support has been invaluable to me at this extremely busy time and has allowed me to focus on my patients.Highly recommended +++++

    • Alexandra Stewart
      Alexandra Stewart Review from Google
      5.0

      Alexandra Stewart's Review Sourced from Google

      Terri has been an incredible SmartPA assistant for our family over the past 18 months. Her support has been invaluable in managing our busy work and home administrative tasks. Throughout our travels across Europe, the US, and Canada, as well as during our recent move to a new house and country, Terri has been there for us every step of the way. In particular, I have appreciated that Terri has used great judgment in assessing options on all fronts and hasn't just gone for the easy road of blindly following orders. I have trusted her as a "second me" and that has been so helpful. We couldn't have done any of this without her!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Professional Live Chat & Customer Support Agents

    We build and manage your own dedicated teams of live chat agents, customer support agents, social media support, back-office support, and content translators...

    Top Services:

    • BPO
    • Call Centers
    Location
    West Palm Beach, Florida
    Number of Employees
    100 - 249
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000

    LTVplus Services

    • BPO
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Gorgias
    • Re:amaze
    • Easy Treezy
    Data sourced from the agency's DesignRush profile
  • We help you Outsource Sales. The Right Way.

    Cloudtask is a company that provides business professionals with solutions to their key challenges so they can focus on what matters most - making money! Cloudtasks' experienced consultants identify your current pain points and provide guidance through every step of finding an effective outsourced partner or...

    Top Services:

    • HR Outsourcing
    Location
    Miami, Florida
    Number of Employees
    50 - 99

    CloudTask Services

    • HR Outsourcing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Drift
    • Ring Central
    • Unitrends
    • Ipswitch
    • Metadata.io
    Data sourced from the agency's DesignRush profile

    CloudTask Reviews & Testimonials

    • Jared Diamond
      Jared Diamond Review from Google
      5.0

      Jared Diamond's Review Sourced from Google

      Great company. Used them to fill several positions at my agency, how have more people not heard of them?

    • Fabian Kaempfer
      Fabian Kaempfer Review from Google
      1.0

      Fabian Kaempfer's Review Sourced from Google

      They started sending me marketing newsletters out of nowhere - never signed up for this and I'm also not interested the slightest. Unsubscribe link seems to be broken on purpose!This is not how you should do 'marketing' in this day and age!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Thrive in Times of Change With Solutions Built for You.

    We are purpose-built with former general counsels, law department operations directors, innovative leaders from LPO and eDiscovery firms, top law department management consultants, and senior strategy and technology experts who customize solutions to assist clients in transforming how legal work is done...

    Top Services:

    • Business Consulting
    • BPO
    Location
    Houston, Texas
    Number of Employees
    Under 49

    Morae Services

    • Business Consulting
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Finance Industry
    • Corporate Services Industry
    • Retail Industry
    Data sourced from the agency's DesignRush profile
  • Redefining CX Excellence Through People, Technology and Expertise

    VSynergize is a Global Sales and Marketing services provider. The team is fully devoted to the success of its clients and partners, particularly when it comes to Customer Profiling, Content Creation & Syndication, Lead Generation & Nurturing, Demand Generation, Appointment Setting, BANT Leads, Delivering...

    Top Services:

    • Phone Answering Services
    • Call Centers
    • BPO
    • Digital Marketing
    • Show more
    Location
    San Francisco, California
    Number of Employees
    500 - 999
    Portfolios Count
    2 Projects Listed

    Vsynergize Services

    • Phone Answering Services
    • Call Centers
    • BPO
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Software & IT Services Industry
    • Marketing Industry
    • Telecommunications Industry
    Data sourced from the agency's DesignRush profile
  • We Are Your Call Handling Heroes!

    A Better Answer - Best since 1971: Best service, best operators and leadership, best at building client relationships...

    Top Services:

    • Phone Answering Services
    • Call Centers
    • BPO
    Location
    Dallas, Texas
    Number of Employees
    Under 49

    A Better Answer Services

    • Phone Answering Services
    • Call Centers
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Telecommunications Industry
    • Dental Industry
    • Healthcare Industry
    • Corporate Services Industry
    Data sourced from the agency's DesignRush profile

    A Better Answer Reviews & Testimonials

    • Cybelle Long
      Cybelle Long Review from Google
      1.0

      Cybelle Long's Review Sourced from Google

      The lady that called me Leah was rude and hung up on me. Not great service for a life threatening situation!!! Very disappointing!

    • Dr Mark Bishara
      Dr Mark Bishara Review from Google
      5.0

      Dr Mark Bishara's Review Sourced from Google

      When our entire office experienced a phone System nightmare and phone lines went dead, panic started to set in. Enter Irene, our customer service angel! From the first ring, her calm and professional demeanor instantly put us at ease.Irene didn't simply listen to our plight, she took action. With impressive knowledge and clear communication, she guided us through setting up call forwarding. Her step-by-step instructions were so patient and thorough, even the most tech-phobic colleagues felt empowered.Irene’s efficiency and resourcefulness were truly remarkable. She didn't waste a single moment, but still managed to make us feel like her top priority. Her genuine empathy and friendly humor even made a stressful situation strangely enjoyable.Thanks to Irene’s five-star service, we were back up and running with minimal disruption. Her proactive problem-solving and positive attitude saved the day (and probably a few dozen headaches!).If you're looking for a phone attendant who goes above and beyond, look no further than Irene. She's the epitome of customer service excellence, and we're incredibly grateful for her help.Highlights:Calm and professional demeanor under pressureImpressively knowledgeable and clear communicationPatient and thorough guidance with call forwardingEfficient and resourceful problem-solvingGenuine empathy and friendly humorIn short, Irene is a rockstar! If you're lucky enough to encounter her, consider your day (and phone service) instantly improved.Thank you, Irene, for being a true service superhero!Sincerely,A very grateful customer on behalf of the entire officeP.S. If you have any employee recognition programs, Irena definitely deserves a nomination!

    • Dirk “Chucky” Crisman
      Dirk “Chucky” Crisman Review from Google
      5.0

      Dirk “Chucky” Crisman's Review Sourced from Google

      Need a call service that is attentive but effective? A Better Answer is your answer. A small business but good owner and staff that can take on just about any job out there that seed a call answered, message transcribed, service forwarded, you name it they can do it.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Telephone Answering & Virtual Assistant Services

    Answer Aide is a company that offers telephone answering services, virtual assistants and call center solutions...

    Top Services:

    • Call Centers
    • Phone Answering Services
    • BPO
    • Digital Marketing
    • Show more
    Location
    St. Augustine, Florida
    Number of Employees
    Under 49

    Answer Aide Services

    • Call Centers
    • Phone Answering Services
    • BPO
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Finance Industry
    • eCommerce
    • Retail Industry
    Data sourced from the agency's DesignRush profile

    Answer Aide Reviews & Testimonials

    • Charito Guinto
      Charito Guinto Review from Google
      5.0

      Charito Guinto's Review Sourced from Google

      David was a breeze to work with. Impeccable communication and has delivered what was promised. We're looking forward to work on more deals with him.

    • Spokanes Finest Lawns
      Spokanes Finest Lawns Review from Google
      5.0

      Spokanes Finest Lawns's Review Sourced from Google

      They do a really good job answering phone calls for my lawn care company. Lots of clients have mentioned how friendly and helpful they are. Highly recommend if you’re looking for an answering service. They work with service auto pilot also.

    • Robert Pickett
      Robert Pickett Review from Google
      5.0

      Robert Pickett's Review Sourced from Google

      Answer Aide has been a very professional alternative to taking our calls and leads when we are tied up in the office. We highly recommend them!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • 24 Hour Answering Services Company

    In business since 1979, Tel-Us Call Center offers a variety of inbound call center services customized to suit the needs of its clients. Our well-trained staff of bilingual agents is available 24/7/365...

    Top Services:

    • Call Centers
    • BPO
    Location
    Los Angeles, California
    Number of Employees
    Under 49

    Tel-Us Services

    • Call Centers
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Kumato Labs
    • Infectious Awarebles
    • Century 21 Community
    Data sourced from the agency's DesignRush profile

    Tel-Us Reviews & Testimonials

    • Anna Schmick
      Anna Schmick Review from Google
      5.0

      Anna Schmick's Review Sourced from Google

      ⭐️⭐️⭐️⭐️⭐️Outstanding Service and Results!My customers have had a fantastic experience working withTel-Us Call Center Inc. The team is consistently professional, responsive, and genuinely committed to delivering top-tier customer service. They manage call flow efficiently while ensuring every caller is treated with care and attention.Clients often mention how smooth the onboarding process was and how seamless communication has been with the Tel-Us staff. Since partnering with Tel-Us, many have seen a clear improvement in their own customer satisfaction.Highly recommended!

    • Mr Lue
      Mr Lue Review from Google
      5.0

      Mr Lue's Review Sourced from Google

      We've been working with Tel-Us for years and they are some of the most professional and accomodating agents I have ever dealt with.

    • Erin Choi
      Erin Choi Review from Google
      5.0

      Erin Choi's Review Sourced from Google

      We’ve had a great experience working with Tel-US over the past year. Their team is responsive, easy to communicate with, and consistently delivers excellent service to both us and our patients. We feel confident knowing our patients are well cared for after hours. Thank you Stacy, Cheryl, and team for all that you do!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Your Preferred Outsourcing Vendor.

    DATAMARK Inc., a provider of omni-channel contact centers and business process outsourcing (BPO) services since 1989, employs more than 2,800 at our facilities in the United States, Mexico and India...

    Top Services:

    • BPO
    • Phone Answering Services
    • Call Centers
    • Managed Services
    • Show more
    Location
    El Paso, Texas
    Number of Employees
    Under 49

    Datamark Services

    • BPO
    • Phone Answering Services
    • Call Centers
    • Managed Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Software & IT Services Industry
    • Finance Industry
    • Corporate Services Industry
    Data sourced from the agency's DesignRush profile

    Datamark Reviews & Testimonials

    • Yolanda Aldama
      Yolanda Aldama Review from Google
      5.0

      Yolanda Aldama's Review Sourced from Google

      Great company to work for. I have been here for a year already. It's a new project, so of course we are all learning as we go, but there is alot of support and they are always trying to better everything.

    • Justin Smith
      Justin Smith Review from Google
      5.0

      Justin Smith's Review Sourced from Google

      Awesome company to work for! Challenging and rewarding work. Great compensation for the El Paso area! Look forward to continued work here.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • On-Demand Contact Center Outsourcing

    Working Solutions is a leader in on-demand contact center outsourcing, with operations in the United States and Canada. Started in 1996, its clients include FORTUNE 500 companies, mid-sized businesses and franchisors...

    Top Services:

    • BPO
    • Call Centers
    Location
    Plano, Texas
    Number of Employees
    Under 49

    Working Solutions Services

    • BPO
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Retail Industry
    • Consumer Goods Industry
    • Corporate Services Industry
    Data sourced from the agency's DesignRush profile

    Working Solutions Reviews & Testimonials

    • Luz Lopez De Leon
      Luz Lopez De Leon Review from Google
      1.0

      Luz Lopez De Leon's Review Sourced from Google

      I haven’t been approved for a contract since 2023, and the last one was with Data Lot. I was dropped after a few weeks of service due to not meeting the hours even though there were limited hours. I decided to give it another chance, but I’ve been denied for every single opportunity I’ve applied for since 2023. Every now and then, I check for new opportunities, and it’s always the same message: 'Check back soon.' I wouldn’t recommend this platform — not to a friend or a family member.

    • Sis Zion
      Sis Zion Review from Google
      1.0

      Sis Zion's Review Sourced from Google

      I think it's a scam!! I signed up and passed all the tests. So far I've received 2 programs. The first one, I was told I've not qualified for it. Then came another one which I went ahead and applied for. No one even cared to respond to me but after a few days I checked and found it's already deleted! Which type of organization operates like this? I'm deleting my account I can't associate with such..

    • Paige Demery
      Paige Demery Review from Google
      1.0

      Paige Demery's Review Sourced from Google

      This is a horrible company to work for. I was not able to continue with one client due to my mom being sick, they drop me and my metrics when down. I got an another client just to only be drop out of no where. Do not work for working solutions they will drop you and don't care to ask what happens or restate you. There are many 1099 jobs that are way better than this company. Horrible company that doesn't care about their agents.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews

BPO Services FAQs

What services do BPO companies in the USA typically provide?

US BPO providers support businesses across front-office, back-office, and operational functions, including: 

  • Customer support and call center services across phone, chat, and email. 
  • Back-office services such as data entry, billing, payroll, and document processing. 
  • Finance and accounting support, including bookkeeping, AP and AR, and reporting. 
  • Human resources outsourcing covering recruitment support, onboarding, and HR administration. 
  • IT and technical support, including help desk and application support. 
  • Sales and lead generation service,s such as appointment setting and CRM management. 
  • Marketing operations support, including campaign execution and analytics. 
  • Industry-specific services for healthcare, legal, and financial operations. 

How much does it cost to hire a BPO company in the USA?

Based on DesignRush portfolio data, hiring a BPO company in the USA costs between $90 and $100 per hour, depending on service type, specialization, and delivery model. 

Project-based pricing: 

  • Small projects: $20,000 to $25,000 for short-term or limited-scope support, usually 2 to 6 months. 
  • Mid-range contracts: $25,000 to $100,000 for ongoing back office, customer support, or healthcare billing over 6 to 18 months. 
  • Large-scale programs: $100,000 to $500,000+ for long-term, multi-team operations such as customer service, sales support, or medical billing. 
  • Enterprise-level BPO: $1 million+ annually for high-volume, regulated, or fully managed operations. 

In practice, most US BPO contracts fall between $25,000 and $250,000, with pricing driven by workload volume, service complexity, and contract duration. 

Which industries most commonly use BPO services in the US?

BPO companies most commonly serve

  • Information technology, with 77% of organizations outsourcing IT infrastructure and 72% outsourcing application and software development. 
  • Healthcare and medical billing, including claims processing, coding, and patient support. 
  • Finance and accounting, where 54% outsource finance functions, and 60% outsource tax-related processes. 
  • Legal services, with 68% of organizations are outsourcing legal and compliance tasks. 
  • Customer service and helpdesk operations, supported by 65% outsourcing of helpdesk and end user computing. 
  • Human resources, with 57% outsourcing HR functions such as payroll and benefits administration. 
  • Data and analytics are outsourced by 72% of organizations to improve reporting and decision-making. 
  • Retail, ecommerce, and back-office operations, including order management, procurement at 49%, and supply chain support at 52%

What outsourcing models do US-based companies typically offer?

They typically offer these outsourcing models

  • Onshore outsourcing with US-based teams. 
  • Nearshore outsourcing using teams in nearby regions. 
  • Offshore outsourcing for cost-sensitive, high-volume work. 
  • Dedicated team models for long-term operations. 
  • Project-based outsourcing for fixed scope work. 
  • Hybrid models combining multiple delivery locations and pricing structures. 

How do businesses measure ROI when outsourcing to a BPO partner?

Businesses measure performance and ROI by tracking: 

  • Service level agreements such as response time, resolution time, and accuracy. 
  • Cost savings compared to in-house staffing and operations. 
  • Productivity metrics like volume handled per agent or per hour. 
  • Quality scores including error rates, compliance, and customer satisfaction. 
  • Revenue impact for sales, retention, or collections focused programs. 
  • Regular reporting, benchmarking, and quarterly performance reviews. 

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