Anonymous Owner at Family Travel Genie

5.0★

Web Development Review from Anonymous

GenieCrawl successfully created our website and our speed for mobiles and desktops were met with speeds more than 95+ for desktops & mobiles. Pages are easy to create and it has been a marvellous experience working with them.

Anonymous Owner at Creation Digi

5.0★

SEO Review from Anonymous

10/10 and 100% recommended! Genie Crawl is professional, reliable and they offer great customer service. They deliver what they promise and they have exceeded my expectations. It is a pleasure working with Genie Crawl.

Anonymous CEO at HP Tips

5.0★

Web Development Review from Anonymous

Genie Crawl went above and beyond, delivering high-quality work. Due to their impressive SEO services, there’s been an increase in business. Their quick delivery and proactive have led to more leads. Highly recommended.

Eli Hamilton Sr. Director of eCommerce at Intelligentsia Coffee Inc.

5.0★

Customer Support Review from Eli Hamilton

This company has delivered exceptional customer support services that made a noticeable impact on our overall workflow and customer satisfaction. From day one, their team demonstrated professionalism, responsiveness, and a genuine commitment to representing our brand with care. They handled customer inquiries promptly, clearly, and with an impressive level of empathyensuring that every interaction felt personalized and attentive.One of the things we appreciated most was their ability to quickly understand our products, processes, and communication tone. They not only answered questions efficiently but also helped educate our customers, resolve issues with patience, and maintain a positive experience even in challenging situations. Their follow-up processes were consistent, their communication was always organized, and their ability to manage high volumes of inquiries without compromising quality truly stood out.They became a seamless extension of our internal team, reducing our workload and allowing us to focus on growth while knowing our customers were in excellent hands. Their dedication, reliability, and customer-first approach made the entire partnership incredibly valuable. We highly recommend their customer support services for any business looking to elevate its service experience.

Romain Devisme Executive Director at Havas Events Shanghai

5.0★

Back Office Outsourcing Review from Romain Devisme

We hired Assistant Setter Online for:contracted customer support solutionshrinking customer querie volumeBeing an agency involved in the business of advertising and marketing we were ramping up our efforts in terms of campaigningAssistant Setter Online does all our inbound processing, phone, chat and e mail support. They started employment with us on test basis initially and during their 2- week onboarding process they did so with our front-line team which was structured. We gave them tours of our products, tone of voice, brand guidelines and escalation workflows. All the traffic entering their channel is currently managed by their team, all the outbound communication is done via RingCentral and they also integrated Tawk.to live chat support on our site, increasing the level of engagement and conversion. After working with Appointment Setter Online, we now have quantitative indicator of results in customer satisfaction levels. They always provide a high level of support and it has saved us a considerable amount of overhead costs in the process of hiring, training and retaining in-house personnel. We would in fact expect savings of 50 percent or more. They have been extremely reactive and structured.

Raul Vizcaino Operations Manager at Supermarket Source Inc

5.0★

Appointment Setting Review from Raul Vizcaino

I am the Operations Manager at Supermarket Source Inc, We empower our customers to excel by providing top-notch equipment and design services to the food retail industry. We needed help with B2B appointment setting and sales closing to increase our revenue and sales, Appointment Setter Online provides B2B appointment-setting services. We provide our company's data, and the team helps us with email, chat, and phone calls. We pay $1,000 for each agent, Appointment Setter Online has increased our sales by 22% so far. The quality of their work exceeds our expectations, Appointment Setter Onlines project manager always contacts us through WhatsApp, Slack, and email. We use High Level to arrange the leads and Google Sheets to maintain records and updates of the sales and leads, Were satisfied with the quality of the team, and they've actually increased our sales.

Bryan Ruiz Owner at Cheer Mix A Lot

5.0★

Digital Services Review from Bryan Ruiz

Our partnership with B3 has been transformative for our business. Their data strategy has not only driven remarkable business growth but also empowered us to make data-informed decisions. The precision targeting and personalized marketing campaigns have been instrumental in attracting and retaining customers. We are thrilled with the results and look forward to continuing our collaboration with B3.

Tara Munro Marketing Manager at American Locker

5.0★

Brand Strategy Review from Tara Munro

I had the pleasure of working with Positive Brand while I was the Marketing Manager at American Locker, and I can't recommend them highly enough. They were an incredible partner throughout a major brand transformation. Together, we developed a new brand identity that included a new logo, brand video, photography, standardized product lines, an internal marketing campaign, a completely redesigned website, and trade show materials that elevated our presence in the market. What impressed me most was their ability to understand our business, ask the right questions, and translate our vision into a cohesive brand that felt authentic and strategic. They were collaborative, creative, responsive, and truly invested in our success every step of the way. If you're looking for an agency that combines thoughtful strategy with exceptional creative execution, Positive Brand is an outstanding choice. I'm grateful for the partnership and the lasting impact they had on our brand.