Are you looking for a trustworthy eCommerce consultant who can provide unbiased expert insight, identify areas of improvement, and advise on scaling an online marketplace? Our curated list, backed by verified client feedback and relevant case studies, is a credible source for discovering top eCommerce consultancy companies. You can explore the listing by location, budget, team size, and more to refine your search and choose a consultant to elevate your eCommerce business.
We have verified over 1,300 eCommerce consultants based on client feedback, niche, industry reputation, and price. Dive into our selection methodology and explore how we identify the premier service providers in the eCommerce consultancy ecosystem.
The Number 1 eCommerce Consultant as Selected by DesignRush is...
Notable clients: AV Leaderz, Nitro Pack, RoadKit, Pixlscapes, Office Replacement Parts
1Digital Agency is an eCommerce consultant with an extensive portfolio of eCommerce solutions. Boasting over a decade of industry experience, it helps clients stay ahead of the curve via comprehensive eCommerce service comprising consulting, search engine optimization (SEO), pay-per-click (PPC) advertising, social media marketing, email marketing, strategy planning, and more.
1Digital Agency Success Story
Challenge: A furniture store sought 1Digital’s consulting services to explore other Return of Investment (ROI) options and, ultimately, boost its sales. It inquired about an advertising strategy highlighting its products’ quality, cost-effectiveness, and fast delivery.
Solution: In coordination with the client, 1Digital Agency settled on targeted Meta advertising, commencing the strategy with a thorough competitor analysis to identify the scale at which other industry contenders leverage Meta for brand promotion. Using Meta Ads Manager, the agency deployed a granular targeting level, pinpointing business owners whose buyer persona matched the client’s and pitching exclusively to well-qualified leads.
Results: Shortly after launching, the Meta campaign witnessed significant success. Namely, the furniture store achieved an impressive return on advertising spend (ROAS) of 20 to above 38 throughout the campaign, successfully converting leads into sales and scaling its eCommerce presence.
Notable clients: United Sports Brands, Wine Glass Writer, Neoh USA, Sterling Brands, Strong Industries
Awesome Dynamic is an end-to-end eCommerce consulting company specializing in brand performance, paid media, and creative services. Its dedicated team of eCommerce experts ensures that clients amplify their reach on platforms like Amazon, Shopify, and Walmart, helping them navigate and optimize their marketplace performance. Since its inception, the agency has managed over 250 accounts worldwide, and its reputation has been affirmed with over 100 five-star reviews on Google and Facebook.
Awesome Dynamic Success Story
Challenge: Teaming up with Awesome Dynamic, An East Coast chemical company aimed to increase brand visibility and sales of its commercial-grade cleaning products. Despite having an established presence on Amazon and their direct-to-consumer website, the client encountered difficulties such as unwarranted Amazon listing removal, underperforming marketing strategy, and unestablished brand identity, prompting them to seek professional advisement.
Solution: Upon evaluating the client’s difficulties, Awesome Dynamic’s proposal featured several remedies, namely addressing flagged Amazon listings, removals, and appeals and introducing new product sizes and bundles for cross-selling. Furthermore, it created cohesive branding, expanded the range of distinct product offerings from 8 to 19, and expanded the brand’s presence to Walmart, Lowe’s, Home Depot, and eBay.
Results: The chemical company’s revenue increased from $27,000 to $16.8 million, witnessing significant client traction — over 250 additional clicks and exposure to over 100,000 shoppers monthly.
Notable clients: Mattress Warehouse, Doyle, Honeybee Health, NEFCO, The Metiri Group
Endertech is a marketing agency and proficient eCommerce consultant with a portfolio extending to software and web development. The agency fosters open collaboration with its clients, boasting extensive experience building successful eCommerce sites and systems through Magento and Shopify, with headless eCommerce solutions and platform migration as complementary offerings. With operations spanning two decades, Endertech has earned the trust of numerous clients, delivering exceptionally functional websites, apps, and software systems.
Endertech Success Story
Challenge: The bedding retailer Mattress Warehouse partnered with Endertech to optimize its product data organization and overcome pertinent challenges. More specifically, the client sought to tackle the inaccurate searchability of over 5,000 stock-keeping units (SKU), an underperforming website, limited metadata associations, and poor search experience due to somewhat outdated technology.
Solution: Endertech analyzed the client’s entire product suite and created a functional repository with a categorization option to improve product searchability and inventory management. This adjustment was extended by an automatic inventory synchronization with Shopify and the enterprise resource planning (ERP) STORIS. Endertech also implemented a headless eCommerce through Contentful Content Management System (CMS), introducing a store locator, order tracking, appointment booking, customer profiles, upsell, cross-sale, and more.
Results: The headless eCommerce campaign enabled Mattress Warehouse to achieve a 50% sales increase following its website’s transformation. In addition to the sales growth, the client endured enhanced searchability, improved Lighthouse scores, and deployment of several customer-friendly features that enhanced the omnichannel experience.
IT Delight is a specialized eCommerce consulting company that offers audits, management, testing, web design, and B2B/B2C-tailored solutions, among other things. The agency prides itself on numerous successful projects powered by a customer-oriented approach, with a client portfolio spanning the food, automotive, healthcare, beauty, fashion, jewelry, and furniture sectors.
IT Delight Success Story
Challenge: Weinzirkus, an online wine retailer, requested IT Delight’s expertise to redesign their website, with a primary focus on fully developing all main site pages to match the new design while also providing ongoing website maintenance and support. Furthermore, the client requested to upgrade the Shopware versions and integrate essential plugins to elevate the website’s functionality and performance.
Solution: Besides designing the main website pages, IT Delight implemented advanced product information management (PIM) and ERP systems and applied a robust SEO strategy to optimize search ranking. The company also provided custom strategy recommendations for business analysis and sales.
Results: Weinzirkus and IT Delight’s collaboration resulted in a revamped, user-friendly website with filters to narrow the search and an enhanced mobile view for a more accessible shopping experience. These improvements elevated the business’ digital presence, operational efficiency, and overall sales performance.
Notable clients: Peacock Alley, Baked by Melissa, Azuga, Partake Foods, Dispatch Health
Eyeful Media is a boutique marketing agency offering direct access to eCommerce consultants with expertise in eCommerce strategy, shopper marketing, retail media, and digital transformation. What sets Eyeful Media apart from the competition is that its consultants are former directors, managers, and associates from top companies, offering services to online, omnichannel, and manufacturing businesses. Recognizing its competence, the company has received notable accolades, including Inc.’s Best in Business accolade, Inc. 5000 list for three consecutive years, and was listed among Adweek’s Fastest Growing Agencies. The agency has also been named a Google Premier Partner for 2024.
Eyeful Media Success Story
Challenge: Peacock Alley is a luxury linen brand that enlisted Eyeful Media’s services for a new eCommerce channel that would improve online sales. The brand envisioned moving beyond traditional marketing methods to better resonate with its prospective client base and their buying experience.
Solution: Eyeful Media performed a thorough site audit that uncovered numerous issues related to the online shopping experience. To overcome them, the agency migrated the platform operations from Magento to Shopify Plus, aiming to improve user experience, optimize engagement, and elevate paid search performance. Moreover, data gathered from these strategies helped position the brand in the market and target more consumers.
Results: Peacock Alley grew its eCommerce channel following the Shopify migration. Namely, the average session length grew by 155%, boosting the conversion rate by 134%, resulting in a remarkable 637% surge in revenue. Additionally, paid conversions soared to 1,500% post-migration, indicating an additional spending of only 721%.
Voltn is an eCommerce consulting company proficient in omni-channel digital marketing solutions. Its team crafts tailored campaigns for eCommerce lifestyle and hospitality clients, poised to propel scalability and high ROI. The agency specializes in hiring and vetting marketing talent, eCommerce marketing strategy, product positioning, strategy audit, internal team audit, social media marketing, content marketing, defining business key performance indicators (KPI), and more. Voltn has completed over 480 client projects, boasting $323 million in client-generated revenue.
Voltn Success Story
Challenge: Lord Lou, a Dutch pet lifestyle brand that sought to revamp its website and expand its online presence. Aiming to assess the viability of its product line and improve the paid marketing performance, the client also requested to migrate its website to Shopify.
Solution: Voltn revamped Lord Lou’s website through Shopify and analyzed customer behavior based on web traffic, leveraging the findings to define lookalike audiences and drive more users. The agency also deployed test video ads and conducted weekly copy tests to broaden the insights while exploring other parameters and themes such as scarcity, holidays, testimonials, and gender.
Results: Following the first year of the campaign launch, Lord Lou achieved over $470,000 in online sales and obtained 1,000 new customers while attaining a four-fold ROAS.
Krish TechnoLabs is an award-winning digital commerce agency with over two decades of experience delivering next-gen, customer-centric eCommerce solutions across any platform. Its consultation service encompasses customized digital commerce strategies enriched with a comprehensive framework for planning and managing online and offline operations. Affirming its reputation, the company has received numerous accolades over the years, including the Adobe Commerce FY20 Commercial Partner of the Year Award and accreditation with the Adobe Commerce Specialization Badge, among others.
Krish TechnoLabs Success Story
Challenge: Seniority Ltd, an online retailer of senior care products, approached Krish to set up a digital commerce shop for healthcare and medical offerings. It wanted to expand its online presence primarily via the eCommerce channel, addressing the issue with the loosely integrated warehousing system that caused a backlog of pending orders. The client also experienced confusing mobile navigation, nonresponsive web layouts, and frequent site crashes.
Solution: Krish migrated the client’s platform operations from Magento 1 to Magento 2, simplifying the user experience (UX). The team also emphasized essential content through larger fonts and additional whitespace between interface elements while introducing a mobile-first design to make the website even more accessible to the target audience.
Results: Due to the migration, Seniority’s sales grew by 150%, while the mobile traffic surged to 180%. The average order value rate surpassed 19%, indicating that the digital store could now efficiently manage traffic and provide a seamless purchasing experience for visitors.
Notable clients: MedExcess, Aroma Kava, LastBid, Budu Sushi, Udifo
Dinarys offers personalized eCommerce consulting services powered by its technical expertise and product-centric approach, poised to elevate business profitability. The team provides tailored solutions, namely ready-made project strategies featuring revenue-making improvements such as business process consulting, design, eCommerce tech support, and operational consulting.
Dinarys Success Story
Challenges: MedExcess, a healthcare supplies marketplace, commissioned Dinarys to build a high-performance eCommerce platform that facilitates seamless distribution and procurement of medical goods. The client requested a fast-loading marketplace with tailored features that ensure robust security and compliance with global commerce regulations.
Solution: Dinarys implemented a minimum viable product (MVP) of the marketplace, outlining its basic architecture enriched with ready-made inventory management and expiration date tracking functionalities. The optimization also featured reinforced security measures to ensure only verified sellers access the platform.
Results: Dinarys’ efforts lead to a significant increase of 6% in customer lifetime value and a 10% reduction in customer acquisition costs. The implementations also contributed to a 4% return customer rate increase and a 21% reduction in checkout time.
Notable clients: TurcomUSA, Marimekko, Watches of Mayfair, Millenium, PetHQ
As an eCommerce consultant, Elogic Commerce’s core offering encompasses comprehensive eCommerce growth strategies, encapsulating the client’s vision, business objectives, and implementation framework. Since its inception, the company has completed over 500 projects, gaining positive client acclaim, as affirmed by a 92% net promoter score (NPS). Its eCommerce suite covers strategy building, platform implementation, project planning, business analysis, team structure planning, existing projects audit, re-platforming, and customer experience (CX) consulting.
Elogic Commerce Success Story
Challenge: A pharma company facing low product visibility, poor customer experience, and compliance discrepancies enlisted Elogic’s services to optimize its eCommerce operations and maintain its functionality and scope growth.
Solution: Elogic migrated the marketplace to Salesforce Commerce Cloud to enable scalability. Moreover, it introduced a B2B procurement portal to optimize the customer experience (CX), ensuring the platform abides by compliance standards. The Elogic team also integrated a robust PIM system and AI-powered data analytics, unifying the end-to-end processes of the eCommerce site.
Results: Following the implementation, the pharma company sold and delivered pharmaceuticals 1.4x faster, gaining elevated product visibility and harmonized workflows. Powered by re-ordering features, the time required for order placement decreased significantly, from an average of 20 minutes to a mere three minutes.
Northern Commerce is a digital agency offering eCommerce consulting, omnichannel solutions, and business expertise for navigating digital change. The company excels in delivering holistic eCommerce solutions, blending technical acumen with strategic alignment through technology audits, stakeholder workshops, and prescriptive solutions to drive informed platform decisions.
Northern Commerce Success Story
Challenge: Tepperman’s, a home furnishing company, tasked Northern Commerce to create an eCommerce storefront that reflects its brand values, provides personalized service, and incentivizes users to visit its physical stores.
Solution: Northern Commerce implemented a conversion-focused strategy featuring a Magento 2 setup. The agency introduced features such as fluid inventory, pricing management, custom credit application integration, and product category templates, to name a few. The storefront was also adapted for mobile devices to ensure a seamless experience for users on any device.
Results: Tepperman’s new website resulted in a 13% web traffic surge, a 19.5% rise in mobile traffic, and a 20% increase in returning site visitors. The Magento 2 configuration simplified the site maintenance and management process, granting users access to inventory, pricing, and credit application functionalities.
How We Picked the Best eCommerce Consulting Companies
In selecting the best eCommerce consulting companies, we assessed their portfolios, client feedback, case studies, consulting expertise, and industry reputation. Our agency experts conducted an in-depth company evaluation to affirm their suitability in the relevant category.
The scoring system we use to assess their overall performance focuses on these key aspects:
eCommerce proficiency: Industry knowledge of eCommerce platforms and tools
Portfolio: Quality of implemented eCommerce campaigns as proven by case studies
Key services: Evaluation of core offerings and specialized expertise domains
Team capabilities: Employees’ backgrounds, relevant experience, and specialized skill sets
Client reviews: Scope of client satisfaction and acclaim reflected across DesignRush and Google reviews
Industry recognition: Awards and other acknowledgments reflecting noteworthy achievements
All agencies are evaluated on DesignRush for demonstrated expertise and authentic client reviews to support your decision. Certain placements are paid.
Affordable Digital Marketing Agency in India. Adzbe offers a unique daily budget structure that gives you flexibility and control over your digital marketing spend. Uncover the benefits of Adzbe daily budget structure and take charge of your digital marketing budget like never before...
Delivering Quality Mobile Apps, On Time, Every Time.
Delivering Quality Mobile Apps, On Time, Every Time.
Theappfathers - Your Trusted Mobile App Development Partner. Expertly crafting innovative, user-friendly mobile apps for iOS and Android. Let's bring your vision to life!" This description is concise, yet effectively communicates the agency's focus and expertise in mobile app development...
ZentraCo partners with Shopify merchants and ecommerce brands to remove hidden conversion blockers and scale revenue predictably across channels. We perform deep store audits, rewrite product pages with persuasive copy, redesign UX for clarity, optimize checkout and mobile flows...
Papcy is a cutting-edge IT solutions provider specializing in transformative digital technologies. We combine innovative development, strategic consulting, and advanced AI Cloud services to help businesses thrive in the digital landscape...
Empowering Your Business Success through Innovative Technologies and Expertise
Empowering Your Business Success through Innovative Technologies and Expertise
WebMagic builds business-driven custom software for logistics and e-commerce: web apps, Shopify automation, ERP/WMS/TMS integrations, and AI workflow automationdelivered with DevOps and cloud infrastructure for reliable production operations...
At SayOne, we design and develop technological solutions to assist our clients optimize their business operations and increase income. We have over ten years of experience completing over 200 projects for clients globally...
Established in 2010, The Last Hope brings over 14 years of international expertise in transforming businesses with exceptional website designing, digital marketing & graphic designing services. Our dedicated team has successfully served thousands of satisfied clients worldwide, delivering tailored solutions...
Mayday Internet is a Kochi-based eCommerce growth and consulting company founded in 2020, specialising in Shopify eCommerce development, Conversion Rate Optimisation (CRO), and eCommerce strategy to help brands improve online sales, digital presence, and scalability...
Infiniti Qube is a premier Mobile and Web Development company dedicated to transforming innovative ideas into exceptional digital experiences. We specialize in creating customized solutions that drive business success and enhance user engagement...
We enhance customer engagement, brand awareness, and streamlining operations, through bespoke sustainable web, app & branding solutions for ambitious food & drink brands. With nearly a decade of experience with cutting-edge brands in food, drink, hospitality, art, and more, we champion environmental...
Jarin Tech is a future-ready SEO agency based in Bangladesh, specializing in AEO (Answer Engine Optimization), GEO (Generative Engine Optimization), and Local SEO. We help businesses rank #1 in Google, AI Overviews, and Near Me searches through structured content, schema markup, and entity building. Trusted...
Kinetic Animations is a creative agency that specializes in producing high-quality 2D and 3D animations, as well as motion graphics. They focus on creating engaging videos for strategy, marketing, and production, aiming to connect brands with their audiences. The agency boasts a portfolio that has served over...
Trizone India is a premier, full-service creative agency specializing in integrated branding, advertising, and digital solutions. With over a decade of experience, we are dedicated to crafting compelling brand stories and delivering result-oriented marketing strategies for clients across industries...
EcommerceAlly is a leading ecommerce virtual assistant company, trusted by 60+ global stores. We support product listings, customer service, and store builds on Shopify, Magento, and WooCommerce. Grow smarter with us...
A full-service communication and digital marketing agency.
A full-service communication and digital marketing agency.
Catch Bangladesh is a full-service communication and marketing agency committed to offering our clients an all-encompassing solution for all of their branding, marketing, promotion, visibility and technology needs...
The software factory for the small businesses! We are a technology company that help small businesses to stand out from their competition. We create well-designed, customized and high-performant software solutions. Let us #falcanize some things for you!...
At Inedit, we craft powerful brand identities, design visually distinctive websites, and offer comprehensive software development. We transform your business into a digital powerhouse...
FutureInno Technologies is an AI and software development company helping businesses automate operations and build scalable digital products. We specialize in AI agents, business automation, custom software, SaaS, CRM/ERP and mobile solutions that improve efficiency, customer experience, and growth...
In 2022, with little fanfare but much industry speculation, we opened our doors. We had two Founders, no team, no clients, just a dream-fuelled desire to build an agency that the best people would want to work for and the region's best brands would want to work with...
Shape Your Future with Mirko's Vision at FourBlocks.
Shape Your Future with Mirko's Vision at FourBlocks.
Empower your business with 4 Blocks, the leading provider of blockchain development and innovative enterprise solutions. Specializing in Web3 services and secure blockchain technology, we help you experience the future of business...
Crafting Digital Success Through Innovative Marketing
Crafting Digital Success Through Innovative Marketing
Our expert team is committed to delivering exceptional and memorable experiences that elevate your brand. Whether it's web, app, or graphic design, or user interfaces and print materials, Design Wox craft visuals that make a powerful impression. We recognize that every project is unique and provide bespoke...
At Kyurius Tech Studios, we understand that technology is the key to efficiency and competitiveness in today's markets. We specialize in creating custom software solutions that are tailored to meet your unique business needs. Our team of skilled professionals excels in areas such as Project Management, RPA...
At Interactive Media, we craft stunning, user-centric websites that blend innovative design with seamless functionality. Our bespoke solutions elevate your online presence, transforming your vision into a dynamic digital experience...
Virtual Coders is a rising digital transformation firm from India, offering advanced AI-driven solutions to clients globally, driving increased revenue. Boasting a skilled team of over 40 professionals, we excel in comprehensive technology development and support. Our primary services encompass complex...
Let us handle the coding while you focus on making money.
Let us handle the coding while you focus on making money.
AppWeb brings fresh ideas, unwavering dedication to quality, and a personal investment in every project. Leveraging cutting-edge technologies and driven by a desire to establish a strong reputation, our agency consistently exceeds expectations to deliver exceptional results and ensure client satisfaction...
We are passionate about building quality Designs and Growing the next GEN e-commerce.
We are passionate about building quality Designs and Growing the next GEN e-commerce.
We are Nextobrand. We work for basically Wordpress and Shopify, We make sure brand or business online visibility on top. Our team is passionate about their works for that reason we can insure the quality of our works and smooth customers support as well. We love to make unique design, and helps brand in...
Building Custom Websites That Drive Your Business Forward.
Building Custom Websites That Drive Your Business Forward.
Advanced Website Designs is a full-service web design and development agency. We specialize in custom websites, performance optimization, web security, managed hosting, and custom CRM solutions. We deliver tailored, high-performance digital solutions to grow your business...
Codeadroit is a leading digital marketing company India, dedicated to providing innovative and effective solutions to help businesses thrive in the digital age. With a team of experienced professionals and a deep passion for digital marketing, we are committed to delivering exceptional results...
AppCrops is a next-gen technology partner delivering end-to-end digital solutions for startups and enterprises. From interactive user-friendly iOS, Android or Custom Mobile applications to Web apps, ERP systems and custom software, we help transform ideas into high-performing digital products...
We solve hard problems. Durable Programming works with clients across various industries including retail, manufacturing, finance, tourism, and technology. Flexible engagement models available...
The leading Digital Marketing Agency in Cyprus and abroad, offering Website Design and Development, Social Media Marketing, SEO, Content Creation and more. Who are we? We are experienced web architects who help businesses solve their problems and grow in the digital world. Ruxbo engages in all online...
Our approach to SEO is uniquely built around what we know works...and what we know doesn't work. Officialum1 LLC is your go-to partner for turning digital ambitions into reality. We offer a comprehensive suite of services to boost your online presence, including expert backlink building, effective Web 2.0...
At Crowds Wire, we blend creativity and data-driven strategies to provide customized digital marketing solutions. Specializing in SEO, social media, branding, and PPC, we help businesses thrive by delivering targeted traffic, measurable outcomes, and transparent reporting. With a passionate team dedicated to...
We are a local agency specializing in creating unique & responsive websites that work for you, and show up where your customers are looking for services like yours! We take pride in great customer services, and even better work & pricing!...
Founded in 2014, IMP Marketing is an eCommerce marketing agency serving brands across the US and Canada. Our revenue share model helps founders scale with greater confidence while keeping their teams lean. By sharing both risk and reward, our success is directly tied to the growth of our clients...
Eliminate Technology Frustrations, Headaches, and Downtime.
Eliminate Technology Frustrations, Headaches, and Downtime.
Ideal Managed Solutions provides complete business IT and cybersecurity solutions, from network and devices security, to user productivity and management, to business online marketing. We aim to become your technology partner, not just another vendor...
Custom software, web & mobile app development company based in the US. We build with Laravel, MERN & Flutter one in-house team handling everything from design to launch, fixed-price options...
Turning ideas into Websites. Custom web design solutions websites with Personality.
Turning ideas into Websites. Custom web design solutions websites with Personality.
Q Brainstorm Software is the best Website Design company in Chennai. In this fast moving business world, we are helping our customers to boost their business. Because of the fantastic rise in the internet, a lot of people spend most of their time on the internet buying, selling, searching, learning and so on...
We have a small team of professional Designers, Developers, Digital Marketing. Our primary emphasis is on contact ensuring that you, the client, always have answers to your latest concerns. From the start, we make sure that your questions are always answered, your thoughts always included, your problems...
No. 1 Web Design & Development Company in Thiruvallur.
No. 1 Web Design & Development Company in Thiruvallur.
Codeingil, is an startup web design and development company in Thiruvallur. Offering web designing in very affordable price in AVADI. We also provide ecommerce system & Customer Relationship Management System (CRMS)...
New Perspective Design is a custom web design, development and SEO agency with offices in East London and Pretoria/Johannesburg. We build high-converting performance-based websites for South African businesses where UX, UI, on-page and off-page SEO work as one integrated system...
HBOX LLC helps businesses build, scale, and innovate with reliable, future-ready technology solutions. Based in Marlborough with operations in Karachi, it combines global expertise with local talent. With 200+ experts, HBOX delivers custom software and staff augmentation services...
Progress. Innovation. Sparks Develop inpedicated to improving your business and corporate prestige.
Progress. Innovation. Sparks Develop inpedicated to improving your business and corporate prestige.
We offer a wide range of services, including web development, e-commerce development, social media, marketing and management strategy, designed to help your company reach new heights. With an innovative approach and an unwavering commitment to excellence, we want to transform your presence into a powerful...
AmzStorePros helps you succeed on Amazon, Etsy, and Shopify with expert management and optimization.
AmzStorePros helps you succeed on Amazon, Etsy, and Shopify with expert management and optimization.
AmzStorePros is your go-to partner for e-commerce success on Amazon, Etsy, Shopify, and more. We optimize listings, manage accounts, and boost visibility. Our expertise helps businesses grow, ensuring higher sales and better performance. Ready to thrive? Contact us today!...
Nova Edge Marketing: Innovating Your Digital Future, One Solution at a Time.
Nova Edge Marketing: Innovating Your Digital Future, One Solution at a Time.
Founded in 2020, Nova Edge Marketing was established with a clear mission: to support small businesses navigating the challenges brought on by the COVID-19 pandemic. Over the past four years, founder Andrew Ross and his dedicated team have empowered more than 250...
Creativity Unleashed | AI-powered Digital Transformation Partner
Creativity Unleashed | AI-powered Digital Transformation Partner
We can bring your idea to life, whether it is design or development you can trust us with your product. We specialize in designing and building app, websites, and SaaS applications. We can take care of everything from scratch all you need is an idea to get started with us...
4 Frequently Asked Questions About eCommerce Consultants
What do eCommerce consultants specialize in?
eCommerce consulting companies focus on creating marketing and brand marketing strategies to help brands reach their goals. This includes reaching a wider audience, closing more deals and boosting their profit.
Most of them also offer development services and build cutting-edge apps and websites that are fully functional and eye-catching.
Here’s a list of what they do:
Research and analytics
A roadmap and strategy development
Monitoring reviews and customer service
Marketing and advertising strategy
Online store code audits
Custom app and web development
User experience development
Conversion optimization
Advising on product/niche selection
Quality assurance and testing
And more
How much do eCommerce consulting companies charge?
There are several aspects to consider when it comes to the cost of eCommerce consulting services.
On the one hand, it will depend on the company’s expertise. The more skilled and experienced an eCommerce business consultant is, the higher the fee will be.
On the other hand, the location also affects the project cost. For instance, an NYC-based agency is likely to charge more than a company located in Boston.
Finally, the scope and the timeframe of the project will also influence the final cost.
Most of the top eCommerce consulting agencies charge per hour and the price varies between $50 and $150.
Why hire an eCommerce consulting agency?
While ecommerce opens the doors to much bigger markets, it also comes hand-in-hand with fierce competition. eCommerce consulting agencies help businesses develop every aspect of their digital strategy to increase competitiveness and profits.
They are experts in analyzing your business needs, your target market and competition and creating strategies that will lead to business growth.
Here are the top five reasons why you should invest in a certified eCommerce consultant:
1. Reaching The Right Audience
There are more than 2 billion online shoppers in the world. [Statista]
However, not all of these consumers are your audience.
To make every penny invested in your digital business count, you need to focus on the right market.
An eCommerce consultant can help you achieve that by:
Researching the buyer persona: They will describe your ideal clients, discover their likes and dislikes, the buying decisions they make as well as the challenges they face.
Analyzing customer lifecycles: They identify the steps your leads go through before and after they convert or complete a purchase. Thus, by studying each of these phases they will come up with strategies for customer retention and revenue increase.
Retargeting: They will also run retargeting ads and target people who are already familiar with what you offer to make them reengage with your brand.
Your partners’ strategy will help you speak your audience language and put your products in front of the right people who are more likely to make purchases.
2. Improving Customer Service
93% of consumers would make a repeated purchase with brands that offer excellent customer service. [HubSpot]
Building loyalty is the best tool eCommerce businesses can use for improving customer retention and increasing the number of returning clients.
However, trust is not given, rather it is something that should be earned.
Great customer service can help you establish long term relationships. And eCommerce consulting agencies will provide you with actionable tips on how to create memorable customer experiences.
Or, they can implement the following strategies:
Send personalized messages and replies
Provide fast customer support
Experiment with discounts and trial offers
Analyzing customer feedback
And more
3. Enhancing Your Brand Image
Brands have as little as 7 seconds to make a first impression. [Forbes]
Before potential clients click the “buy now” button, they will certainly research your brand. So, depending on where you sell, they will either visit your website or social media profiles to see how credible you are.
And when they do that they will form their opinion about your business within seconds.
Your brand identity is of key importance for getting a winning impression.
A few factors to be considered here are:
A strong logo
Clearly defined values
Unique and high-quality content
Social proof and positive reviews
And more
eCommerce consulting companies will provide you with analysis and solutions on what branding elements you should focus on so that you complete more purchases successfully.
4. Increasing Sales
The average cart abandonment rate is 79.17%. [OptinMonster]
A huge number of shoppers never complete their purchases. They abandon their shopping carts for different reasons including:
Extra costs (shipping, tax fee, etc.)
Requests for account creation
Requirements of credit card info
Long checkout process
And more
eCommerce consulting firms can help you deal with uncompleted purchases by:
Getting inside the heads of your clients and analyzing their behavior to understand what drags them from completing their purchases
Putting together cart recovery strategies including sending personalized emails and remarketing
Making the shopping process easier and smoother
What questions to ask before hiring an eCommerce consulting agency?
Do you have experience in working on similar projects?
What eCommerce consulting services do you offer?
What is your plan for adjusting your services to meet our business needs?
What is your process for creating a roadmap?
What do you think about our brand?
Based on what you see, what improvements do you think can be made?
What results can you promise to deliver and how will you measure them?
Who will work on our project and who will be the main point of contact?
How will we be involved?
How does your pricing work? Are there extra charges to the original quote?
Proposals