Are you looking for a trustworthy eCommerce consultant who can provide unbiased expert insight, identify areas of improvement, and advise on scaling an online marketplace? Our curated list, backed by verified client feedback and relevant case studies, is a credible source for discovering top eCommerce consultancy companies. You can explore the listing by location, budget, team size, and more to refine your search and choose a consultant to elevate your eCommerce business.
We have verified over 1,300 eCommerce consultants based on client feedback, niche, industry reputation, and price. Dive into our selection methodology and explore how we identify the premier service providers in the eCommerce consultancy ecosystem.
The Number 1 eCommerce Consultant as Selected by DesignRush is...
Notable clients: AV Leaderz, Nitro Pack, RoadKit, Pixlscapes, Office Replacement Parts
1Digital Agency is an eCommerce consultant with an extensive portfolio of eCommerce solutions. Boasting over a decade of industry experience, it helps clients stay ahead of the curve via comprehensive eCommerce service comprising consulting, search engine optimization (SEO), pay-per-click (PPC) advertising, social media marketing, email marketing, strategy planning, and more.
1Digital Agency Success Story
Challenge: A furniture store sought 1Digital’s consulting services to explore other Return of Investment (ROI) options and, ultimately, boost its sales. It inquired about an advertising strategy highlighting its products’ quality, cost-effectiveness, and fast delivery.
Solution: In coordination with the client, 1Digital Agency settled on targeted Meta advertising, commencing the strategy with a thorough competitor analysis to identify the scale at which other industry contenders leverage Meta for brand promotion. Using Meta Ads Manager, the agency deployed a granular targeting level, pinpointing business owners whose buyer persona matched the client’s and pitching exclusively to well-qualified leads.
Results: Shortly after launching, the Meta campaign witnessed significant success. Namely, the furniture store achieved an impressive return on advertising spend (ROAS) of 20 to above 38 throughout the campaign, successfully converting leads into sales and scaling its eCommerce presence.
Notable clients: United Sports Brands, Wine Glass Writer, Neoh USA, Sterling Brands, Strong Industries
Awesome Dynamic is an end-to-end eCommerce consulting company specializing in brand performance, paid media, and creative services. Its dedicated team of eCommerce experts ensures that clients amplify their reach on platforms like Amazon, Shopify, and Walmart, helping them navigate and optimize their marketplace performance. Since its inception, the agency has managed over 250 accounts worldwide, and its reputation has been affirmed with over 100 five-star reviews on Google and Facebook.
Awesome Dynamic Success Story
Challenge: Teaming up with Awesome Dynamic, An East Coast chemical company aimed to increase brand visibility and sales of its commercial-grade cleaning products. Despite having an established presence on Amazon and their direct-to-consumer website, the client encountered difficulties such as unwarranted Amazon listing removal, underperforming marketing strategy, and unestablished brand identity, prompting them to seek professional advisement.
Solution: Upon evaluating the client’s difficulties, Awesome Dynamic’s proposal featured several remedies, namely addressing flagged Amazon listings, removals, and appeals and introducing new product sizes and bundles for cross-selling. Furthermore, it created cohesive branding, expanded the range of distinct product offerings from 8 to 19, and expanded the brand’s presence to Walmart, Lowe’s, Home Depot, and eBay.
Results: The chemical company’s revenue increased from $27,000 to $16.8 million, witnessing significant client traction — over 250 additional clicks and exposure to over 100,000 shoppers monthly.
Notable clients: Mattress Warehouse, Doyle, Honeybee Health, NEFCO, The Metiri Group
Endertech is a marketing agency and proficient eCommerce consultant with a portfolio extending to software and web development. The agency fosters open collaboration with its clients, boasting extensive experience building successful eCommerce sites and systems through Magento and Shopify, with headless eCommerce solutions and platform migration as complementary offerings. With operations spanning two decades, Endertech has earned the trust of numerous clients, delivering exceptionally functional websites, apps, and software systems.
Endertech Success Story
Challenge: The bedding retailer Mattress Warehouse partnered with Endertech to optimize its product data organization and overcome pertinent challenges. More specifically, the client sought to tackle the inaccurate searchability of over 5,000 stock-keeping units (SKU), an underperforming website, limited metadata associations, and poor search experience due to somewhat outdated technology.
Solution: Endertech analyzed the client’s entire product suite and created a functional repository with a categorization option to improve product searchability and inventory management. This adjustment was extended by an automatic inventory synchronization with Shopify and the enterprise resource planning (ERP) STORIS. Endertech also implemented a headless eCommerce through Contentful Content Management System (CMS), introducing a store locator, order tracking, appointment booking, customer profiles, upsell, cross-sale, and more.
Results: The headless eCommerce campaign enabled Mattress Warehouse to achieve a 50% sales increase following its website’s transformation. In addition to the sales growth, the client endured enhanced searchability, improved Lighthouse scores, and deployment of several customer-friendly features that enhanced the omnichannel experience.
IT Delight is a specialized eCommerce consulting company that offers audits, management, testing, web design, and B2B/B2C-tailored solutions, among other things. The agency prides itself on numerous successful projects powered by a customer-oriented approach, with a client portfolio spanning the food, automotive, healthcare, beauty, fashion, jewelry, and furniture sectors.
IT Delight Success Story
Challenge: Weinzirkus, an online wine retailer, requested IT Delight’s expertise to redesign their website, with a primary focus on fully developing all main site pages to match the new design while also providing ongoing website maintenance and support. Furthermore, the client requested to upgrade the Shopware versions and integrate essential plugins to elevate the website’s functionality and performance.
Solution: Besides designing the main website pages, IT Delight implemented advanced product information management (PIM) and ERP systems and applied a robust SEO strategy to optimize search ranking. The company also provided custom strategy recommendations for business analysis and sales.
Results: Weinzirkus and IT Delight’s collaboration resulted in a revamped, user-friendly website with filters to narrow the search and an enhanced mobile view for a more accessible shopping experience. These improvements elevated the business’ digital presence, operational efficiency, and overall sales performance.
Notable clients: Peacock Alley, Baked by Melissa, Azuga, Partake Foods, Dispatch Health
Eyeful Media is a boutique marketing agency offering direct access to eCommerce consultants with expertise in eCommerce strategy, shopper marketing, retail media, and digital transformation. What sets Eyeful Media apart from the competition is that its consultants are former directors, managers, and associates from top companies, offering services to online, omnichannel, and manufacturing businesses. Recognizing its competence, the company has received notable accolades, including Inc.’s Best in Business accolade, Inc. 5000 list for three consecutive years, and was listed among Adweek’s Fastest Growing Agencies. The agency has also been named a Google Premier Partner for 2024.
Eyeful Media Success Story
Challenge: Peacock Alley is a luxury linen brand that enlisted Eyeful Media’s services for a new eCommerce channel that would improve online sales. The brand envisioned moving beyond traditional marketing methods to better resonate with its prospective client base and their buying experience.
Solution: Eyeful Media performed a thorough site audit that uncovered numerous issues related to the online shopping experience. To overcome them, the agency migrated the platform operations from Magento to Shopify Plus, aiming to improve user experience, optimize engagement, and elevate paid search performance. Moreover, data gathered from these strategies helped position the brand in the market and target more consumers.
Results: Peacock Alley grew its eCommerce channel following the Shopify migration. Namely, the average session length grew by 155%, boosting the conversion rate by 134%, resulting in a remarkable 637% surge in revenue. Additionally, paid conversions soared to 1,500% post-migration, indicating an additional spending of only 721%.
Voltn is an eCommerce consulting company proficient in omni-channel digital marketing solutions. Its team crafts tailored campaigns for eCommerce lifestyle and hospitality clients, poised to propel scalability and high ROI. The agency specializes in hiring and vetting marketing talent, eCommerce marketing strategy, product positioning, strategy audit, internal team audit, social media marketing, content marketing, defining business key performance indicators (KPI), and more. Voltn has completed over 480 client projects, boasting $323 million in client-generated revenue.
Voltn Success Story
Challenge: Lord Lou, a Dutch pet lifestyle brand that sought to revamp its website and expand its online presence. Aiming to assess the viability of its product line and improve the paid marketing performance, the client also requested to migrate its website to Shopify.
Solution: Voltn revamped Lord Lou’s website through Shopify and analyzed customer behavior based on web traffic, leveraging the findings to define lookalike audiences and drive more users. The agency also deployed test video ads and conducted weekly copy tests to broaden the insights while exploring other parameters and themes such as scarcity, holidays, testimonials, and gender.
Results: Following the first year of the campaign launch, Lord Lou achieved over $470,000 in online sales and obtained 1,000 new customers while attaining a four-fold ROAS.
Krish TechnoLabs is an award-winning digital commerce agency with over two decades of experience delivering next-gen, customer-centric eCommerce solutions across any platform. Its consultation service encompasses customized digital commerce strategies enriched with a comprehensive framework for planning and managing online and offline operations. Affirming its reputation, the company has received numerous accolades over the years, including the Adobe Commerce FY20 Commercial Partner of the Year Award and accreditation with the Adobe Commerce Specialization Badge, among others.
Krish TechnoLabs Success Story
Challenge: Seniority Ltd, an online retailer of senior care products, approached Krish to set up a digital commerce shop for healthcare and medical offerings. It wanted to expand its online presence primarily via the eCommerce channel, addressing the issue with the loosely integrated warehousing system that caused a backlog of pending orders. The client also experienced confusing mobile navigation, nonresponsive web layouts, and frequent site crashes.
Solution: Krish migrated the client’s platform operations from Magento 1 to Magento 2, simplifying the user experience (UX). The team also emphasized essential content through larger fonts and additional whitespace between interface elements while introducing a mobile-first design to make the website even more accessible to the target audience.
Results: Due to the migration, Seniority’s sales grew by 150%, while the mobile traffic surged to 180%. The average order value rate surpassed 19%, indicating that the digital store could now efficiently manage traffic and provide a seamless purchasing experience for visitors.
Notable clients: MedExcess, Aroma Kava, LastBid, Budu Sushi, Udifo
Dinarys offers personalized eCommerce consulting services powered by its technical expertise and product-centric approach, poised to elevate business profitability. The team provides tailored solutions, namely ready-made project strategies featuring revenue-making improvements such as business process consulting, design, eCommerce tech support, and operational consulting.
Dinarys Success Story
Challenges: MedExcess, a healthcare supplies marketplace, commissioned Dinarys to build a high-performance eCommerce platform that facilitates seamless distribution and procurement of medical goods. The client requested a fast-loading marketplace with tailored features that ensure robust security and compliance with global commerce regulations.
Solution: Dinarys implemented a minimum viable product (MVP) of the marketplace, outlining its basic architecture enriched with ready-made inventory management and expiration date tracking functionalities. The optimization also featured reinforced security measures to ensure only verified sellers access the platform.
Results: Dinarys’ efforts lead to a significant increase of 6% in customer lifetime value and a 10% reduction in customer acquisition costs. The implementations also contributed to a 4% return customer rate increase and a 21% reduction in checkout time.
Notable clients: TurcomUSA, Marimekko, Watches of Mayfair, Millenium, PetHQ
As an eCommerce consultant, Elogic Commerce’s core offering encompasses comprehensive eCommerce growth strategies, encapsulating the client’s vision, business objectives, and implementation framework. Since its inception, the company has completed over 500 projects, gaining positive client acclaim, as affirmed by a 92% net promoter score (NPS). Its eCommerce suite covers strategy building, platform implementation, project planning, business analysis, team structure planning, existing projects audit, re-platforming, and customer experience (CX) consulting.
Elogic Commerce Success Story
Challenge: A pharma company facing low product visibility, poor customer experience, and compliance discrepancies enlisted Elogic’s services to optimize its eCommerce operations and maintain its functionality and scope growth.
Solution: Elogic migrated the marketplace to Salesforce Commerce Cloud to enable scalability. Moreover, it introduced a B2B procurement portal to optimize the customer experience (CX), ensuring the platform abides by compliance standards. The Elogic team also integrated a robust PIM system and AI-powered data analytics, unifying the end-to-end processes of the eCommerce site.
Results: Following the implementation, the pharma company sold and delivered pharmaceuticals 1.4x faster, gaining elevated product visibility and harmonized workflows. Powered by re-ordering features, the time required for order placement decreased significantly, from an average of 20 minutes to a mere three minutes.
Northern Commerce is a digital agency offering eCommerce consulting, omnichannel solutions, and business expertise for navigating digital change. The company excels in delivering holistic eCommerce solutions, blending technical acumen with strategic alignment through technology audits, stakeholder workshops, and prescriptive solutions to drive informed platform decisions.
Northern Commerce Success Story
Challenge: Tepperman’s, a home furnishing company, tasked Northern Commerce to create an eCommerce storefront that reflects its brand values, provides personalized service, and incentivizes users to visit its physical stores.
Solution: Northern Commerce implemented a conversion-focused strategy featuring a Magento 2 setup. The agency introduced features such as fluid inventory, pricing management, custom credit application integration, and product category templates, to name a few. The storefront was also adapted for mobile devices to ensure a seamless experience for users on any device.
Results: Tepperman’s new website resulted in a 13% web traffic surge, a 19.5% rise in mobile traffic, and a 20% increase in returning site visitors. The Magento 2 configuration simplified the site maintenance and management process, granting users access to inventory, pricing, and credit application functionalities.
How We Picked the Best eCommerce Consulting Companies
In selecting the best eCommerce consulting companies, we assessed their portfolios, client feedback, case studies, consulting expertise, and industry reputation. Our agency experts conducted an in-depth company evaluation to affirm their suitability in the relevant category.
The scoring system we use to assess their overall performance focuses on these key aspects:
eCommerce proficiency: Industry knowledge of eCommerce platforms and tools
Portfolio: Quality of implemented eCommerce campaigns as proven by case studies
Key services: Evaluation of core offerings and specialized expertise domains
Team capabilities: Employees’ backgrounds, relevant experience, and specialized skill sets
Client reviews: Scope of client satisfaction and acclaim reflected across DesignRush and Google reviews
Industry recognition: Awards and other acknowledgments reflecting noteworthy achievements
Every agency on DesignRush meets evaluation criteria around expertise and client feedback to empower informed choices. Some listings include paid partnerships.
Your Trusted Oracle Partner in SaaS, IaaS & PaaS. Mobile Apps, and E-commerce Solutions.
Your Trusted Oracle Partner in SaaS, IaaS & PaaS. Mobile Apps, and E-commerce Solutions.
Grey Space Computing: Your Worldwide Resource for Outsourcing and Technology Consultation. We take great pride in developing user-friendly software solutions that transcend international boundaries, facilitating seamless global interactions. Our customer-focused methodology guarantees that every engagement...
We deliver digital business strategy. Let's Build It Right.
We deliver digital business strategy. Let's Build It Right.
We don't just write code we align every technology decision with your business goals, so each product serves a clear commercial purpose. Our team brings deep expertise across mobile and web development, design, project architecture, application development, and IT business consulting...
Building your digital storefront, designed to sell.
Building your digital storefront, designed to sell.
WubSites is your one-stop shop for digital solutions. We design beautiful websites and e-commerce platforms, optimize them for SEO and mobile, and manage your IT infrastructure. We also offer media planning, graphic design, digital advertising, SEO, and social media management. Let us help you elevate your...
The Development Partner for SaaS, Sport & FinTech Leaders.
The Development Partner for SaaS, Sport & FinTech Leaders.
Coderfy is TOP-rated full-cycle web solutions company focused on:
- custom software and web applications
- mobile apps and custom AI chatbots
- web design and website development at a fair price
- full-stack web development, CRM and ERP systems, outsourcing including PM and BA services...
Founded in 2015, Code and Core provides custom web solutions for startups and businesses worldwide.
Founded in 2015, Code and Core provides custom web solutions for startups and businesses worldwide.
For 9 years, weve served over 500+ clients across 20 industries globally. Clients trust CodeandCore for our unwavering tenacity and flawless execution regardless of how unique, complex, or time-sensitive their projects are...
Mut-Con is a full-scale business consultancy build to provide small businesses with affordable solutions to take their businesses online and succeed in the age of the internet regardless of what kind of competition they face. We work with our clients to craft tailor-made solutions that operate within their...
Giving you the best experience, is our unique satisfaction!
Giving you the best experience, is our unique satisfaction!
At MDCOSS, we specialize in providing inclusive web solutions customized for small businesses, organizations, and social enterprises. Additionally, we excel in crafting e-commerce solutions and web applications for diverse industries, such as healthcare, real estate, finance, agriculture, and legal and...
Not Just Another Bigcommerce Agency. A Better One.
Not Just Another Bigcommerce Agency. A Better One.
Duck Soup E-Commerce is a one-woman shop founded by BigCommerce expert Danielle Mead. I specialize in web design, store setup and consulting for startups and small businesses using the BigCommerce platform. My services are highly personalized, with customized pricing and packages to meet your needs...
Spending Money and Other Resources carefully and not wastefully
Spending Money and Other Resources carefully and not wastefully
Thriftizer Solutions drives the businesses to ease up the burden of E-Commerce functions by taking advantage of sophisticated technology solutions by using shopify web design and development, SEO, web automation testing etc...
Reap Commerce is a Dallas-based digital marketing agency specializing in e-commerce optimization and Amazon marketplace management. Founded in 2009, the agency has assisted over 500 brands in enhancing their online performance through its proprietary Infinite Optimization System, which focuses on systematic...
When Uteek was initially launched with just three individuals who shared a vision. Today, it has evolved into an organization with over 35 talented professionals dedicated to:
1. Web Design & Development
2. Mobile App Design & Development
3. Software Development
4. Graphic Design
5. Marketing...
We are a team of designers and developers successfully meeting customer demands, while maintaining outstanding customer service. We love what we do!
Team RiviWeb is known for extraordinary websites, expert branding, eCommerce, custom coding, and creative marketing solutions...
Origami Studios gets its fame for developing high-performance, feature-packed mobile applications and custom softwares that deliver 5-star rating and ultimate user experience.
We create applications that help you scale your business, gain traction, and become industry leaders...
VerifiedVerified by the DesignRush team for authenticity and credibility.
WordPress and WooCommerce development agency since 2011.
WordPress and WooCommerce development agency since 2011.
Osom Studio, a distributed WordPress and WooCommerce development agency founded in 2011, is a B2B eCommerce agency building online stores that support 60+ international markets. The team has built WooCommerce shops for many of its clients including 3DConnexion and Apogee...
Giant Marketers, with a legacy spanning over 14 years in the dynamic online marketing industry, proudly serves clients in over 55 countries. Our team of over 50 dedicated local and international SEO specialists has garnered a remarkable 98% client satisfaction rate, particularly among small and medium-sized...
We are a leading web design company in London, specialising in bespoke web design and development. Our expert team creates high-performance, SEO-optimised websites designed to engage your audience and drive business growth...
Solicy is a blockchain software development company that provides innovative solutions, including Custom Software Development, dApps, DeFi Solutions, Smart Contracts, Mobile Apps, and AI Solutions. We help businesses drive growth and achieve success through cutting-edge technology...
Worthing, West Sussex-based Glenndilen Digital is a high-quality, reputable, and local web designer and developer. We are dedicated to providing the utmost quality website design, development, and maintenance services to our customers. We utilize cutting-edge web technologies to build aesthetically pleasing...
Matic Solutions is a web design and development company based in Ahmedabad. We help your business succeed by providing exceptional Web Design and Digital Marketing services in Ahmedabad...
Brand, Marketing, & Website Designs that connect you to your dream clients
Brand, Marketing, & Website Designs that connect you to your dream clients
Hi! I am Brooke, the founder of BMW Creative Consulting. Over the years, I have had the privilege of collaborating with numerous small business owners, aiding them in transforming their online presence and significantly boosting their sales conversions. I am genuinely passionate about helping businesses...
We help entrepreneurs & businesses to achieve online success!
Our company is made up of passionate young professionals.
The different areas of specialization of each teammate allow us to offer our clients a comprehensive digital project...
We build modern, clean websites that set your business apart from the competition.
We build modern, clean websites that set your business apart from the competition.
Unleash the full potential of your online presence with TDM Web Solutions. From sleek and professional web design to powerful digital marketing strategies, we have the skills and expertise to bring your business to the next level...
Transform your business with AppWT LLC's digital expertise! We deliver stunning websites, user-friendly designs, and robust cybersecurity solutions. Based in Michigan, we optimize (optimise) your digital presence and e-commerce to maximize (maximise) growth. Let's bring your vision to life!...
Use MAXBURST to Revolutionize Your Internet Presence. We create creative, captivating websites that captivate visitors and increase conversions. Whether you require a corporate website on WordPress or an e-commerce platform like Shopify, our unique designs and digital experiences provide outcomes. Are you...
We are number one in Shopify, WordPress and BigCommerce with updates, custom themes and sitespeed. No need to pay those high Agency fees. Look here and get the best quality at a price you can afford...
MJK Digital (MJK) is an established full-service digital agency based in Minneapolis, Minnesota. Since 2013, we have garnered recognition for our outstanding work in assisting mid-size and Fortune 1000 businesses in effectively promoting their products and services online. Our expertise in digital marketing...
A brand, design, and technology agency based in New York.
A brand, design, and technology agency based in New York.
Scalability Inc. is a New Yorkbased design and technology agency specializing in digital platforms, web and software development, and AI-driven systems. We partner with biotech, healthcare, and innovation-led companies to build scalable, high-performing digital products...
For over a decade, Edkent Media has been at the forefront of Canadas digital marketing evolution, helping businesses establish strong online identities and drive remarkable growth. With a track record of success across diverse industries, we have become a trusted name in digital strategy.From our early days...
Elightwalk Technology is your digital growth partner. With 15+ years of experience and a strong portfolio of 40+ successful eCommerce platforms, web development & FinTech we empower businesses to unlock their full digital potential through powerful, intelligent, and scalable technology solutions...
We Dont Do Pretty Websites. We Do Profitable Ones.
We Dont Do Pretty Websites. We Do Profitable Ones.
An Agency is a full-service Shopify Partner based in Canberra, helping eCommerce and service-based businesses build high-converting websites and run profitable performance-driven marketing campaigns. We work fast, think strategically, and deliver real results...
Promodex is your long-term digital partner. We deliver UI/UX design, front/back-end development, marketing (SEO, SMM, PPC), support, automation, and custom CRM/ERP solutions. 12+ years of experience. Need a turnkey solution? Lets talk!...
We empower you to create customer-focused, digital products.
We empower you to create customer-focused, digital products.
Based in Leicester, England, we are a team of digital specialists - designers, developers, project managers and digital fanatics. We have a diverse set of skills and we love the digital products we make...
KeySS Inc offers tailored services and solutions crafted to help your business distinguish itself in a competitive market landscape and attain its objectives effectively. With our expertise and personalized approach, we strive to empower your brand to make a lasting impact and achieve sustained success...
VerifiedVerified by the DesignRush team for authenticity and credibility.
Your E-Commerce, Our Expertise: Magento & Shopify Solutions
Your E-Commerce, Our Expertise: Magento & Shopify Solutions
Bighorn Web Solutions LLC simplifies processes by delivering advanced eCommerce Development tailored to enterprise brands. Our intelligent strategies guarantee consistent results for retailers seeking scalable, innovative solutions that accelerate growth and streamline operations in a dynamic digital...
iThink Digital is an AI Growth Marketing & Automation Agency helping businesses across the US, UK, Canada, Australia, Europe and India generate more leads, automate operations and grow revenue through AI-powered marketing, GEO, AEO, paid media, branding and automation...
SEO Villas provides premium internet marketing services at competitive prices, encompassing technical SEO, Local SEO, Global SEO, E-Commerce SEO, Enterprise SEO, Video SEO, Link Building, Social Media Marketing, and more. With a focus on measurable ROI, our award-winning agency specializes in transforming...
Jeff Social Marketing is a Toronto digital marketing agency helping businesses grow online through SEO, website design, content strategy, and reputation management. We build strong digital foundations that increase visibility, generate leads, and support long-term, sustainable business growth...
#1 Rated Digital Agency since 1998. Elite SEO, AI Strategy & Unmatched Full Funnel Digital Execution
#1 Rated Digital Agency since 1998. Elite SEO, AI Strategy & Unmatched Full Funnel Digital Execution
Award Winning Digital Agency Founded in 1998 Fuel Online Offers Advanced Data driven Digital Marketing Services Enterprise SEO, Social Media Management, Paid Search, Paid Social, Strategy, and more. Full R&D team pioneering GEO and SGE SEO optimization. Trusted by global brands...
Empowering eCommerce with Revenue-Focused Digital Marketing
Empowering eCommerce with Revenue-Focused Digital Marketing
At GroupFractal, we leverage AI to transform your eCommerce digital marketing. Our AI-driven approach connects with customers at every touchpoint, guiding them through the sales funnel until they're ready to buy. Experience the power of AI and unlock new possibilities for your business...
4 Frequently Asked Questions About eCommerce Consultants
What do eCommerce consultants specialize in?
eCommerce consulting companies focus on creating marketing and brand marketing strategies to help brands reach their goals. This includes reaching a wider audience, closing more deals and boosting their profit.
Most of them also offer development services and build cutting-edge apps and websites that are fully functional and eye-catching.
Here’s a list of what they do:
Research and analytics
A roadmap and strategy development
Monitoring reviews and customer service
Marketing and advertising strategy
Online store code audits
Custom app and web development
User experience development
Conversion optimization
Advising on product/niche selection
Quality assurance and testing
And more
How much do eCommerce consulting companies charge?
There are several aspects to consider when it comes to the cost of eCommerce consulting services.
On the one hand, it will depend on the company’s expertise. The more skilled and experienced an eCommerce business consultant is, the higher the fee will be.
On the other hand, the location also affects the project cost. For instance, an NYC-based agency is likely to charge more than a company located in Boston.
Finally, the scope and the timeframe of the project will also influence the final cost.
Most of the top eCommerce consulting agencies charge per hour and the price varies between $50 and $150.
Why hire an eCommerce consulting agency?
While ecommerce opens the doors to much bigger markets, it also comes hand-in-hand with fierce competition. eCommerce consulting agencies help businesses develop every aspect of their digital strategy to increase competitiveness and profits.
They are experts in analyzing your business needs, your target market and competition and creating strategies that will lead to business growth.
Here are the top five reasons why you should invest in a certified eCommerce consultant:
1. Reaching The Right Audience
There are more than 2 billion online shoppers in the world. [Statista]
However, not all of these consumers are your audience.
To make every penny invested in your digital business count, you need to focus on the right market.
An eCommerce consultant can help you achieve that by:
Researching the buyer persona: They will describe your ideal clients, discover their likes and dislikes, the buying decisions they make as well as the challenges they face.
Analyzing customer lifecycles: They identify the steps your leads go through before and after they convert or complete a purchase. Thus, by studying each of these phases they will come up with strategies for customer retention and revenue increase.
Retargeting: They will also run retargeting ads and target people who are already familiar with what you offer to make them reengage with your brand.
Your partners’ strategy will help you speak your audience language and put your products in front of the right people who are more likely to make purchases.
2. Improving Customer Service
93% of consumers would make a repeated purchase with brands that offer excellent customer service. [HubSpot]
Building loyalty is the best tool eCommerce businesses can use for improving customer retention and increasing the number of returning clients.
However, trust is not given, rather it is something that should be earned.
Great customer service can help you establish long term relationships. And eCommerce consulting agencies will provide you with actionable tips on how to create memorable customer experiences.
Or, they can implement the following strategies:
Send personalized messages and replies
Provide fast customer support
Experiment with discounts and trial offers
Analyzing customer feedback
And more
3. Enhancing Your Brand Image
Brands have as little as 7 seconds to make a first impression. [Forbes]
Before potential clients click the “buy now” button, they will certainly research your brand. So, depending on where you sell, they will either visit your website or social media profiles to see how credible you are.
And when they do that they will form their opinion about your business within seconds.
Your brand identity is of key importance for getting a winning impression.
A few factors to be considered here are:
A strong logo
Clearly defined values
Unique and high-quality content
Social proof and positive reviews
And more
eCommerce consulting companies will provide you with analysis and solutions on what branding elements you should focus on so that you complete more purchases successfully.
4. Increasing Sales
The average cart abandonment rate is 79.17%. [OptinMonster]
A huge number of shoppers never complete their purchases. They abandon their shopping carts for different reasons including:
Extra costs (shipping, tax fee, etc.)
Requests for account creation
Requirements of credit card info
Long checkout process
And more
eCommerce consulting firms can help you deal with uncompleted purchases by:
Getting inside the heads of your clients and analyzing their behavior to understand what drags them from completing their purchases
Putting together cart recovery strategies including sending personalized emails and remarketing
Making the shopping process easier and smoother
What questions to ask before hiring an eCommerce consulting agency?
Do you have experience in working on similar projects?
What eCommerce consulting services do you offer?
What is your plan for adjusting your services to meet our business needs?
What is your process for creating a roadmap?
What do you think about our brand?
Based on what you see, what improvements do you think can be made?
What results can you promise to deliver and how will you measure them?
Who will work on our project and who will be the main point of contact?
How will we be involved?
How does your pricing work? Are there extra charges to the original quote?
Proposals