Are you looking for a trustworthy eCommerce consultant who can provide unbiased expert insight, identify areas of improvement, and advise on scaling an online marketplace? Our curated list, backed by verified client feedback and relevant case studies, is a credible source for discovering top eCommerce consultancy companies. You can explore the listing by location, budget, team size, and more to refine your search and choose a consultant to elevate your eCommerce business.
We have verified over 1,300 eCommerce consultants based on client feedback, niche, industry reputation, and price. Dive into our selection methodology and explore how we identify the premier service providers in the eCommerce consultancy ecosystem.
The Number 1 eCommerce Consultant as Selected by DesignRush is...
Notable clients: AV Leaderz, Nitro Pack, RoadKit, Pixlscapes, Office Replacement Parts
1Digital Agency is an eCommerce consultant with an extensive portfolio of eCommerce solutions. Boasting over a decade of industry experience, it helps clients stay ahead of the curve via comprehensive eCommerce service comprising consulting, search engine optimization (SEO), pay-per-click (PPC) advertising, social media marketing, email marketing, strategy planning, and more.
1Digital Agency Success Story
Challenge: A furniture store sought 1Digital’s consulting services to explore other Return of Investment (ROI) options and, ultimately, boost its sales. It inquired about an advertising strategy highlighting its products’ quality, cost-effectiveness, and fast delivery.
Solution: In coordination with the client, 1Digital Agency settled on targeted Meta advertising, commencing the strategy with a thorough competitor analysis to identify the scale at which other industry contenders leverage Meta for brand promotion. Using Meta Ads Manager, the agency deployed a granular targeting level, pinpointing business owners whose buyer persona matched the client’s and pitching exclusively to well-qualified leads.
Results: Shortly after launching, the Meta campaign witnessed significant success. Namely, the furniture store achieved an impressive return on advertising spend (ROAS) of 20 to above 38 throughout the campaign, successfully converting leads into sales and scaling its eCommerce presence.
Notable clients: United Sports Brands, Wine Glass Writer, Neoh USA, Sterling Brands, Strong Industries
Awesome Dynamic is an end-to-end eCommerce consulting company specializing in brand performance, paid media, and creative services. Its dedicated team of eCommerce experts ensures that clients amplify their reach on platforms like Amazon, Shopify, and Walmart, helping them navigate and optimize their marketplace performance. Since its inception, the agency has managed over 250 accounts worldwide, and its reputation has been affirmed with over 100 five-star reviews on Google and Facebook.
Awesome Dynamic Success Story
Challenge: Teaming up with Awesome Dynamic, An East Coast chemical company aimed to increase brand visibility and sales of its commercial-grade cleaning products. Despite having an established presence on Amazon and their direct-to-consumer website, the client encountered difficulties such as unwarranted Amazon listing removal, underperforming marketing strategy, and unestablished brand identity, prompting them to seek professional advisement.
Solution: Upon evaluating the client’s difficulties, Awesome Dynamic’s proposal featured several remedies, namely addressing flagged Amazon listings, removals, and appeals and introducing new product sizes and bundles for cross-selling. Furthermore, it created cohesive branding, expanded the range of distinct product offerings from 8 to 19, and expanded the brand’s presence to Walmart, Lowe’s, Home Depot, and eBay.
Results: The chemical company’s revenue increased from $27,000 to $16.8 million, witnessing significant client traction — over 250 additional clicks and exposure to over 100,000 shoppers monthly.
Notable clients: Mattress Warehouse, Doyle, Honeybee Health, NEFCO, The Metiri Group
Endertech is a marketing agency and proficient eCommerce consultant with a portfolio extending to software and web development. The agency fosters open collaboration with its clients, boasting extensive experience building successful eCommerce sites and systems through Magento and Shopify, with headless eCommerce solutions and platform migration as complementary offerings. With operations spanning two decades, Endertech has earned the trust of numerous clients, delivering exceptionally functional websites, apps, and software systems.
Endertech Success Story
Challenge: The bedding retailer Mattress Warehouse partnered with Endertech to optimize its product data organization and overcome pertinent challenges. More specifically, the client sought to tackle the inaccurate searchability of over 5,000 stock-keeping units (SKU), an underperforming website, limited metadata associations, and poor search experience due to somewhat outdated technology.
Solution: Endertech analyzed the client’s entire product suite and created a functional repository with a categorization option to improve product searchability and inventory management. This adjustment was extended by an automatic inventory synchronization with Shopify and the enterprise resource planning (ERP) STORIS. Endertech also implemented a headless eCommerce through Contentful Content Management System (CMS), introducing a store locator, order tracking, appointment booking, customer profiles, upsell, cross-sale, and more.
Results: The headless eCommerce campaign enabled Mattress Warehouse to achieve a 50% sales increase following its website’s transformation. In addition to the sales growth, the client endured enhanced searchability, improved Lighthouse scores, and deployment of several customer-friendly features that enhanced the omnichannel experience.
IT Delight is a specialized eCommerce consulting company that offers audits, management, testing, web design, and B2B/B2C-tailored solutions, among other things. The agency prides itself on numerous successful projects powered by a customer-oriented approach, with a client portfolio spanning the food, automotive, healthcare, beauty, fashion, jewelry, and furniture sectors.
IT Delight Success Story
Challenge: Weinzirkus, an online wine retailer, requested IT Delight’s expertise to redesign their website, with a primary focus on fully developing all main site pages to match the new design while also providing ongoing website maintenance and support. Furthermore, the client requested to upgrade the Shopware versions and integrate essential plugins to elevate the website’s functionality and performance.
Solution: Besides designing the main website pages, IT Delight implemented advanced product information management (PIM) and ERP systems and applied a robust SEO strategy to optimize search ranking. The company also provided custom strategy recommendations for business analysis and sales.
Results: Weinzirkus and IT Delight’s collaboration resulted in a revamped, user-friendly website with filters to narrow the search and an enhanced mobile view for a more accessible shopping experience. These improvements elevated the business’ digital presence, operational efficiency, and overall sales performance.
Notable clients: Peacock Alley, Baked by Melissa, Azuga, Partake Foods, Dispatch Health
Eyeful Media is a boutique marketing agency offering direct access to eCommerce consultants with expertise in eCommerce strategy, shopper marketing, retail media, and digital transformation. What sets Eyeful Media apart from the competition is that its consultants are former directors, managers, and associates from top companies, offering services to online, omnichannel, and manufacturing businesses. Recognizing its competence, the company has received notable accolades, including Inc.’s Best in Business accolade, Inc. 5000 list for three consecutive years, and was listed among Adweek’s Fastest Growing Agencies. The agency has also been named a Google Premier Partner for 2024.
Eyeful Media Success Story
Challenge: Peacock Alley is a luxury linen brand that enlisted Eyeful Media’s services for a new eCommerce channel that would improve online sales. The brand envisioned moving beyond traditional marketing methods to better resonate with its prospective client base and their buying experience.
Solution: Eyeful Media performed a thorough site audit that uncovered numerous issues related to the online shopping experience. To overcome them, the agency migrated the platform operations from Magento to Shopify Plus, aiming to improve user experience, optimize engagement, and elevate paid search performance. Moreover, data gathered from these strategies helped position the brand in the market and target more consumers.
Results: Peacock Alley grew its eCommerce channel following the Shopify migration. Namely, the average session length grew by 155%, boosting the conversion rate by 134%, resulting in a remarkable 637% surge in revenue. Additionally, paid conversions soared to 1,500% post-migration, indicating an additional spending of only 721%.
Voltn is an eCommerce consulting company proficient in omni-channel digital marketing solutions. Its team crafts tailored campaigns for eCommerce lifestyle and hospitality clients, poised to propel scalability and high ROI. The agency specializes in hiring and vetting marketing talent, eCommerce marketing strategy, product positioning, strategy audit, internal team audit, social media marketing, content marketing, defining business key performance indicators (KPI), and more. Voltn has completed over 480 client projects, boasting $323 million in client-generated revenue.
Voltn Success Story
Challenge: Lord Lou, a Dutch pet lifestyle brand that sought to revamp its website and expand its online presence. Aiming to assess the viability of its product line and improve the paid marketing performance, the client also requested to migrate its website to Shopify.
Solution: Voltn revamped Lord Lou’s website through Shopify and analyzed customer behavior based on web traffic, leveraging the findings to define lookalike audiences and drive more users. The agency also deployed test video ads and conducted weekly copy tests to broaden the insights while exploring other parameters and themes such as scarcity, holidays, testimonials, and gender.
Results: Following the first year of the campaign launch, Lord Lou achieved over $470,000 in online sales and obtained 1,000 new customers while attaining a four-fold ROAS.
Krish TechnoLabs is an award-winning digital commerce agency with over two decades of experience delivering next-gen, customer-centric eCommerce solutions across any platform. Its consultation service encompasses customized digital commerce strategies enriched with a comprehensive framework for planning and managing online and offline operations. Affirming its reputation, the company has received numerous accolades over the years, including the Adobe Commerce FY20 Commercial Partner of the Year Award and accreditation with the Adobe Commerce Specialization Badge, among others.
Krish TechnoLabs Success Story
Challenge: Seniority Ltd, an online retailer of senior care products, approached Krish to set up a digital commerce shop for healthcare and medical offerings. It wanted to expand its online presence primarily via the eCommerce channel, addressing the issue with the loosely integrated warehousing system that caused a backlog of pending orders. The client also experienced confusing mobile navigation, nonresponsive web layouts, and frequent site crashes.
Solution: Krish migrated the client’s platform operations from Magento 1 to Magento 2, simplifying the user experience (UX). The team also emphasized essential content through larger fonts and additional whitespace between interface elements while introducing a mobile-first design to make the website even more accessible to the target audience.
Results: Due to the migration, Seniority’s sales grew by 150%, while the mobile traffic surged to 180%. The average order value rate surpassed 19%, indicating that the digital store could now efficiently manage traffic and provide a seamless purchasing experience for visitors.
Notable clients: MedExcess, Aroma Kava, LastBid, Budu Sushi, Udifo
Dinarys offers personalized eCommerce consulting services powered by its technical expertise and product-centric approach, poised to elevate business profitability. The team provides tailored solutions, namely ready-made project strategies featuring revenue-making improvements such as business process consulting, design, eCommerce tech support, and operational consulting.
Dinarys Success Story
Challenges: MedExcess, a healthcare supplies marketplace, commissioned Dinarys to build a high-performance eCommerce platform that facilitates seamless distribution and procurement of medical goods. The client requested a fast-loading marketplace with tailored features that ensure robust security and compliance with global commerce regulations.
Solution: Dinarys implemented a minimum viable product (MVP) of the marketplace, outlining its basic architecture enriched with ready-made inventory management and expiration date tracking functionalities. The optimization also featured reinforced security measures to ensure only verified sellers access the platform.
Results: Dinarys’ efforts lead to a significant increase of 6% in customer lifetime value and a 10% reduction in customer acquisition costs. The implementations also contributed to a 4% return customer rate increase and a 21% reduction in checkout time.
Notable clients: TurcomUSA, Marimekko, Watches of Mayfair, Millenium, PetHQ
As an eCommerce consultant, Elogic Commerce’s core offering encompasses comprehensive eCommerce growth strategies, encapsulating the client’s vision, business objectives, and implementation framework. Since its inception, the company has completed over 500 projects, gaining positive client acclaim, as affirmed by a 92% net promoter score (NPS). Its eCommerce suite covers strategy building, platform implementation, project planning, business analysis, team structure planning, existing projects audit, re-platforming, and customer experience (CX) consulting.
Elogic Commerce Success Story
Challenge: A pharma company facing low product visibility, poor customer experience, and compliance discrepancies enlisted Elogic’s services to optimize its eCommerce operations and maintain its functionality and scope growth.
Solution: Elogic migrated the marketplace to Salesforce Commerce Cloud to enable scalability. Moreover, it introduced a B2B procurement portal to optimize the customer experience (CX), ensuring the platform abides by compliance standards. The Elogic team also integrated a robust PIM system and AI-powered data analytics, unifying the end-to-end processes of the eCommerce site.
Results: Following the implementation, the pharma company sold and delivered pharmaceuticals 1.4x faster, gaining elevated product visibility and harmonized workflows. Powered by re-ordering features, the time required for order placement decreased significantly, from an average of 20 minutes to a mere three minutes.
Northern Commerce is a digital agency offering eCommerce consulting, omnichannel solutions, and business expertise for navigating digital change. The company excels in delivering holistic eCommerce solutions, blending technical acumen with strategic alignment through technology audits, stakeholder workshops, and prescriptive solutions to drive informed platform decisions.
Northern Commerce Success Story
Challenge: Tepperman’s, a home furnishing company, tasked Northern Commerce to create an eCommerce storefront that reflects its brand values, provides personalized service, and incentivizes users to visit its physical stores.
Solution: Northern Commerce implemented a conversion-focused strategy featuring a Magento 2 setup. The agency introduced features such as fluid inventory, pricing management, custom credit application integration, and product category templates, to name a few. The storefront was also adapted for mobile devices to ensure a seamless experience for users on any device.
Results: Tepperman’s new website resulted in a 13% web traffic surge, a 19.5% rise in mobile traffic, and a 20% increase in returning site visitors. The Magento 2 configuration simplified the site maintenance and management process, granting users access to inventory, pricing, and credit application functionalities.
How We Picked the Best eCommerce Consulting Companies
In selecting the best eCommerce consulting companies, we assessed their portfolios, client feedback, case studies, consulting expertise, and industry reputation. Our agency experts conducted an in-depth company evaluation to affirm their suitability in the relevant category.
The scoring system we use to assess their overall performance focuses on these key aspects:
eCommerce proficiency: Industry knowledge of eCommerce platforms and tools
Portfolio: Quality of implemented eCommerce campaigns as proven by case studies
Key services: Evaluation of core offerings and specialized expertise domains
Team capabilities: Employees’ backgrounds, relevant experience, and specialized skill sets
Client reviews: Scope of client satisfaction and acclaim reflected across DesignRush and Google reviews
Industry recognition: Awards and other acknowledgments reflecting noteworthy achievements
Weberspoint is a results-driven web development agency specializing in modern, high-performance websites and eCommerce solutions. Our team focuses on WordPress, Shopify, and custom web development to help businesses build strong online presences. We combine clean design, optimized performance, and...
Deftsoft is a premier IT service provider since 2005. We cater to a broad spectrum of enterprises and business organizations to yield revenue-centric results. Our expertise includes AEM development, Blockchain and Metaverse development, mobile and web app development, and digital marketing services...
Marketixpro is a full-service digital-marketing and website-development agency based in Delhi, India. They offer a wide range of services including web development, e-commerce sites, SEO, PPC/Google Ads, social-media marketing, graphic design and e-commerce store management...
Welkin Tech began with a vision to empower businesses of all sizes with powerful digital tools to succeed in the online realm. Since then, we have evolved and grown, adapting to the ever-changing landscape of the digital world while staying true to our core values of excellence, integrity, and customer...
ALLWorld SEO & Digital Marketing Solutions is a results-driven agency specializing in SEO, web development, and online advertising. We craft tailored strategies to boost visibility, drive traffic, and grow businesses online...
A trusted partner in software engineering and staff augmentation, delivering scalable products with a focus on quality over quantity. We provide comprehensive IT solutions tailored to your business needs...
Hiteshi Infotech is a 20+ years experienced AI and custom software development company specializing in AI, machine learning, cloud engineering, and automation solutions...
Innova Designz is a full-service creative agency offering branding, graphic design, 2D & 3D animation, ads creative, web development, app development, and SEO solutions. We help businesses stand out with innovative, tailored designs and digital strategies...
Designing Digital Success, One Creative Pixel at a Time.
Designing Digital Success, One Creative Pixel at a Time.
We are your partner in digital success. We got your back, from creative logo, powerful websites, branding to digital marketing solutions. We help businesses elevate their online presence and help them connect with their audience effectively.Let's create, expand, and grow together!...
Niotechone Software Solution Pvt. Ltd. is a company based in Rajkot, India that is a leading name in the field of website development, website design and internet marketing services...
Empowering Your Digital Presence With Cutting-edge Solutions
Empowering Your Digital Presence With Cutting-edge Solutions
Sahajway Technologies is a forward-thinking IT company based in Gujarat, India, dedicated to delivering tailored technology solutions that help businesses grow and innovate. We specialize in custom software development, digital platforms, and comprehensive IT services designed to enhance operational...
Cubex Design is a London-based creative digital agency that brings brand stories to life through award-winning design, combining bold visuals with strategic thinking to elevate businesses...
Pratikis is a Shopify Partner agency specialized in high-conversion ecommerce stores
Pratikis is a Shopify Partner agency specialized in high-conversion ecommerce stores
Pratikis is a Türkiye-based Shopify Partner agency building high-performance ecommerce stores, conversion-focused landing pages, and full digital infrastructures for brands worldwide. We work with artisans, manufacturers, retailers, and DTC brands...
Building Scalable Brands, Systems, And Digital Experiences.
Building Scalable Brands, Systems, And Digital Experiences.
Pencil & Screen is a modern creative and digital systems company designing scalable brands, websites, products, and experiences through strategy, interaction, motion, and visual systems built for long term clarity and scalability...
At Gowide Business Services, we redefine excellence in technology and business solutions. Our unique selling proposition lies in our commitment to delivering not just services, but strategic partnerships that propel your business forward. With a blend of innovation and expertise, we tailor solutions to your...
Popway Software Pvt. Ltd., headquartered in Surat, India, brings over 15 years of IT expertise in software design and development, custom ERP and CRM solutionsserving industries such as furniture, healthcare (including dermatology ERP and multi-hospital ERP systems), and printing. We also specialize in web...
Curl Ware, your one-stop shop for all your web development and design needs.
Curl Ware, your one-stop shop for all your web development and design needs.
Our team of experts focuses on delivering top-quality services to our clients, ensuring that they receive the best results. We aim to help businesses and individuals build their online presence through effective website development, optimization, and design. Our mission is to exceed our client's expectations...
Glossy IT help SMBs to grow their online presence with Custom Web Development, Maintenance, Security, App & Software Development services at a fractional cost compared to the West. In the last 13 years, we helped 1850+ clients from around still counting. We are more than just a service provider; we are your...
Spider Technology: Where Vision Meets Virtual Reality in Web Excellence
Spider Technology: Where Vision Meets Virtual Reality in Web Excellence
Spider Technology, a Melbourne-based business registered with ASIC, specializing in website development services for corporations and individuals. We offer a wide range of web design and development solutions tailored to satisfy the clients requirements to the highest level. Were committed to deliver...
MarcelHeap is a premier digital agency in USA, specializing in innovative design, development, and digital marketing solutions. We empower businesses to thrive in the digital era by crafting user-centric websites, scalable applications, and data-driven marketing campaigns...
At Greycat Digital, our core expertise lies in brand identity, website design & website development and digital marketing. We are young & highly experienced, and we believe in working with conscious business owners, with the intention of building meaningful and sustainable brands...
ConvexSol is a distinguished software development company that transforms innovative concepts into exceptional products. We deliver highly effective solutions across various cutting-edge technologies...
A tight-knit crew of Strategists, Artists, and Innovators that manifests your dreams!
A tight-knit crew of Strategists, Artists, and Innovators that manifests your dreams!
We are a team of passionate artists and techies who dont fit well into the boxes. We are driven by our passion for creating great designs that empower businesses to stand out from the crowd. We are motivated by the vision to build solutions that manage complexity with simplicity...
WEQ Technologies is a global leader in custom mobile app development and digital transformation, catering to B2B enterprises of all sizes. With offices in Mumbai, Pune, New York, California, and Minnesota, our 50+ experts specialize in end-to-end product engineering, intuitive UI/UX design, AI/ML...
With years of experience in the industry, our team brings extensive expertise in various domains of IT services. We stay updated with the latest technologies and industry trends to provide you with cutting-edge solutions that give your business a competitive edge...
RedTechnoHub is a full-service digital marketing company that helps startups, local businesses, and growing brands improve their online visibility, generate qualified leads, and increase revenue. Its services combine SEO, PPC, social media marketing, content marketing, website development, ecommerce...
Our team of IT experts can assist you with a number of web development, computer, and network related issues. We do it all from website design and creation to virus removal, data backup and system diagnostics, as well as VPN setup and ongoing network support. We have operated in the Coachella Valley for...
Universal Stream Solution (USS) is an Atlanta, Georgia-based IT solutions company established in 2013, with an office in Ahmedabad, India. We serve businesses across healthcare, oil & gas, real estate, banking & fintech, manufacturing, education and retail. Our current focus is healthcare technology...
Shopifiers was founded in 2020 with the vision of helping businesses build powerful Shopify stores that deliver real business results. We are full-service Shopify development and eCommerce growth agency helping brands Launch, Optimize, and Scale successful online stores...
We are a prominent digital marketing company that offers best quality digital services to give you the best ROI in every condition. We follow latest trends and ethical practices to give you the best results to build a long-term relationship with our clients...
A Global Leader in IT Services & Digital Marketing
A Global Leader in IT Services & Digital Marketing
IDIOSYS UK is an ISO 9001:2015 and ISO 10002:2008-certified innovative cloud solution provider company, operating since 2015 with versatile, innovative in-house staff. A revolutionary IT and digital marketing company with a record of delivering 1000+ applications successfully to global clients...
Transforming Ideas into Website Development Excellence.
Transforming Ideas into Website Development Excellence.
Stand In Crowd Technologies is a full-service web development and digital solutions agency committed to helping brands grow online through innovative design, robust development, and strategic marketing...
Top Mobile App and Software Development Company India
Top Mobile App and Software Development Company India
India app developer is a well known Mobile App Development Company for every application and software solution. We realise that a company manager needs to handle a company with diverse clients and market competition...
SyncApp Technologies empowers businesses with smarter, scalable app and web solutions designed to transform workflows, enhance user experiences, and deliver measurable ROI. From architectural visualization platforms to AI powered assistants and enterprise integrations, we specialize in building future ready...
IIT engineers + AI tools. We ship web apps, mobile apps, AI integrations, data annotation, web scraping, and custom software faster and more affordably than traditional agencies. 141+ projects delivered across the US, UK, Australia, Canada, and UAE. Honest pricing, milestone delivery, no vanishing after...
Netcloud Consulting is an AI-driven eCommerce and automation consulting firm based in India, helping brands and SMEs scale intelligently across online marketplaces and direct-to-consumer channels...
Get cost efficiently, improve your business processes and let your firm growth.
Get cost efficiently, improve your business processes and let your firm growth.
Outsourcing service which we are provider is dedicated solution for foreign companies. We have e-commerce specialists doing expansion at amazon, ebay, aliekpress,allegro and more marketplaces. We also provide iGaming solutions as a customer support 365/24/7 and compliance team...
BeeSoul is a creative branding and web design studio dedicated to helping purpose-driven businesses and entrepreneurs thrive through intentional design. Specializing in visual storytelling, BeeSoul crafts soulful brand identities, strategic websites, and cohesive digital experiences that align with clients...
BM Digital Marketing Agency in Dubai is a distinguished firm with 15 years of experience across diverse industries. Renowned for its expertise in digital marketing, the agency offers a comprehensive range of services including SEO, PPC advertising, social media marketing, and software development. With a...
Elevate Your Brand with Strategic Digital Marketing.
Elevate Your Brand with Strategic Digital Marketing.
Leven Inc. is a creative digital agency that transforms ideas into results through smart ad campaigns, powerful websites, and sleek mobile apps designed to grow your brand in the digital age...
Ignite Your Digital Presence | IT Solutions & Digital Marketing Services
Ignite Your Digital Presence | IT Solutions & Digital Marketing Services
At Flashyminds, we blend creativity, expertise, and advanced technologies to drive growth, enhance efficiency, and create lasting digital impressions. Whether youre a startup or an enterprise, we are your trusted partner in navigating the digital landscape and achieving success. Lets build a smarter, more...
Accelerate Your Digital Transformation With Our Cutting-Edge IT Solutions.
Accelerate Your Digital Transformation With Our Cutting-Edge IT Solutions.
Webzia Infotech is a leading IT solutions company based in India. Our comprehensive services cover web development, web designing, digital experience, and IT consulting. We specialize in providing advanced technologies to businesses, from small-scale enterprises to large corporations. With a commitment to...
At Shispare, we're more than a tech company, we're a business's partner in innovation, with agile team of experts turning complex problems into smart, scalable solutions. We believe every business needs tailor made solutions that help them grow smarter, and faster...
We're a software company that builds custom applications for businesses. We do everything from enterprise resource planning to customer relationship management. We're the best at what we do, and we'd love to show you how we can help your business grow...
Since its inception in 1999, Drish Infotech has been a pioneer in delivering cutting-edge technology solutions globally. Headquartered in Silicon Valley with an additional office in Saratoga, CA, and a proficient backend development team in Chandigarh, India, Drish has firmly established itself as a prominent...
Our business, LOGOMISH, started out of a passion for helping small businesses thrive in the digital age. As entrepreneurs ourselves, we understand the challenges and obstacles that small business owners face, and we wanted to provide affordable and effective solutions to help them succeed...
Empowering Businesses with Smart Digital Solutions.
Empowering Businesses with Smart Digital Solutions.
Webindia Master is a results-driven digital marketing agency helping businesses grow online through expert web development, SEO, Ecommerce and digital marketing solutions. We blend creativity, technology and strategy to build strong online brands and deliver measurable success...
Vaden Consultancy is a trusted partner delivering end-to-end technology and talent solutions to help businesses scale efficiently and securely. With deep expertise in Microsoft 365 CRM, Business Central, Power Platform, Azure Cloud, custom software development, and IT staff augmentation...
4 Frequently Asked Questions About eCommerce Consultants
What do eCommerce consultants specialize in?
eCommerce consulting companies focus on creating marketing and brand marketing strategies to help brands reach their goals. This includes reaching a wider audience, closing more deals and boosting their profit.
Most of them also offer development services and build cutting-edge apps and websites that are fully functional and eye-catching.
Here’s a list of what they do:
Research and analytics
A roadmap and strategy development
Monitoring reviews and customer service
Marketing and advertising strategy
Online store code audits
Custom app and web development
User experience development
Conversion optimization
Advising on product/niche selection
Quality assurance and testing
And more
How much do eCommerce consulting companies charge?
There are several aspects to consider when it comes to the cost of eCommerce consulting services.
On the one hand, it will depend on the company’s expertise. The more skilled and experienced an eCommerce business consultant is, the higher the fee will be.
On the other hand, the location also affects the project cost. For instance, an NYC-based agency is likely to charge more than a company located in Boston.
Finally, the scope and the timeframe of the project will also influence the final cost.
Most of the top eCommerce consulting agencies charge per hour and the price varies between $50 and $150.
Why hire an eCommerce consulting agency?
While ecommerce opens the doors to much bigger markets, it also comes hand-in-hand with fierce competition. eCommerce consulting agencies help businesses develop every aspect of their digital strategy to increase competitiveness and profits.
They are experts in analyzing your business needs, your target market and competition and creating strategies that will lead to business growth.
Here are the top five reasons why you should invest in a certified eCommerce consultant:
1. Reaching The Right Audience
There are more than 2 billion online shoppers in the world. [Statista]
However, not all of these consumers are your audience.
To make every penny invested in your digital business count, you need to focus on the right market.
An eCommerce consultant can help you achieve that by:
Researching the buyer persona: They will describe your ideal clients, discover their likes and dislikes, the buying decisions they make as well as the challenges they face.
Analyzing customer lifecycles: They identify the steps your leads go through before and after they convert or complete a purchase. Thus, by studying each of these phases they will come up with strategies for customer retention and revenue increase.
Retargeting: They will also run retargeting ads and target people who are already familiar with what you offer to make them reengage with your brand.
Your partners’ strategy will help you speak your audience language and put your products in front of the right people who are more likely to make purchases.
2. Improving Customer Service
93% of consumers would make a repeated purchase with brands that offer excellent customer service. [HubSpot]
Building loyalty is the best tool eCommerce businesses can use for improving customer retention and increasing the number of returning clients.
However, trust is not given, rather it is something that should be earned.
Great customer service can help you establish long term relationships. And eCommerce consulting agencies will provide you with actionable tips on how to create memorable customer experiences.
Or, they can implement the following strategies:
Send personalized messages and replies
Provide fast customer support
Experiment with discounts and trial offers
Analyzing customer feedback
And more
3. Enhancing Your Brand Image
Brands have as little as 7 seconds to make a first impression. [Forbes]
Before potential clients click the “buy now” button, they will certainly research your brand. So, depending on where you sell, they will either visit your website or social media profiles to see how credible you are.
And when they do that they will form their opinion about your business within seconds.
Your brand identity is of key importance for getting a winning impression.
A few factors to be considered here are:
A strong logo
Clearly defined values
Unique and high-quality content
Social proof and positive reviews
And more
eCommerce consulting companies will provide you with analysis and solutions on what branding elements you should focus on so that you complete more purchases successfully.
4. Increasing Sales
The average cart abandonment rate is 79.17%. [OptinMonster]
A huge number of shoppers never complete their purchases. They abandon their shopping carts for different reasons including:
Extra costs (shipping, tax fee, etc.)
Requests for account creation
Requirements of credit card info
Long checkout process
And more
eCommerce consulting firms can help you deal with uncompleted purchases by:
Getting inside the heads of your clients and analyzing their behavior to understand what drags them from completing their purchases
Putting together cart recovery strategies including sending personalized emails and remarketing
Making the shopping process easier and smoother
What questions to ask before hiring an eCommerce consulting agency?
Do you have experience in working on similar projects?
What eCommerce consulting services do you offer?
What is your plan for adjusting your services to meet our business needs?
What is your process for creating a roadmap?
What do you think about our brand?
Based on what you see, what improvements do you think can be made?
What results can you promise to deliver and how will you measure them?
Who will work on our project and who will be the main point of contact?
How will we be involved?
How does your pricing work? Are there extra charges to the original quote?