Are you looking for an experienced Shopify Plus eCommerce agency to build, manage, and optimize a Shopify Plus store for your business? Our team of researchers has compiled a list of the best Shopify Plus agencies online based on in-depth case studies and client testimonials – all to help businesses like yours find a suitable partner. Navigate our directory by filtering your search according to location, pricing, minimum budget, and team size for highly accurate results.
Our selection of the leading Shopify Plus eCommerce agencies is based on several criteria: experience, industry certifications, client reviews, service catalog, and client portfolios. Read on for specific details on each agency and case studies for additional insight into your journey to find the right agency partner.
The Number 1 Shopify Plus eCommerce Agency as Selected by DesignRush Is...
Avex Design is a premiere Shopify Plus eCommerce agency known for its successful partnerships with industry-leading brands. From the discovery phase to execution, it offers a comprehensive selection of Shopify Plus eCommerce services that can be tailored to meet unique business needs. It also offers dedicated teams of UX/UI designers and full-stack developers to help ensure stores are fully optimized for conversions during and after launch.
Success Story
Challenge: Activewear brand Vitality wanted to revamp its digital storefront. Aside from being outdated, the store was also difficult to navigate, which significantly reduced customer satisfaction and retention.
Solution: Avex rebuilt Vitality’s eCommerce website on the Shopify Plus platform, prioritizing improving the site’s overall user experience. The Shopify Plus agency conceptualized the site as a brand destination with value-rich content and high-quality apparel. It also expanded the website’s screen coverage and streamlined pages and site elements for smoother, user-friendly navigation.
Results: The revamp of the storefront proved to be highly successful, resulting in several improvements such as:
27% faster page load speed
168% increased conversion rate
22% increased average order value (AOV)
11% increased AOV from engaged brand users
20% more purchases from engaged brand users
$134,000 in revenue attributed to user recommendations
Praella, a Shopify Plus agency, specializes in building storefronts that drive and retain long-term revenue for businesses worldwide. Backed by 10+ years of eCommerce experience, its dedicated Shopify Plus teams have designed, built, integrated, and automated solutions for businesses in the direct-to-consumer (D2C), B2B, subscription, and enterprise space. The Shopify partner agency also excels at identifying and leveraging opportunities to boost customer growth and retention at every point of their lifecycle.
Success Story
Challenge: To ensure the smooth launch of her perfume line, Billie Eilish partnered with Praella and Shopify Plus to handle the massive site traffic anticipated on the store’s opening day. Also, given the limited number of products on launch, the store had to limit purchases to one bottle per customer.
Solution: To ensure that the website will remain stable despite heavy traffic, Praella decided to conduct a soft launch. Customer sessions were carefully managed across several hours during launch day, while Shopify Plus Checkout Queue handled checkout processes to mitigate issues. The agency created a custom fraud control system that ensured customers could only purchase a single bottle for a specific period.
Results: The perfume was sold out within 30 minutes after being made available online, with over a million user sessions recorded during launch day. Despite this, the storefront remained stable with no major traffic issues. The website also received the 2022 People’s Voice Webby Award partly due to Praella's efforts.
Notable clients: Afternoon Light, Levi’s, The Beauty Chef, Forty Five Ten, Hyland’s Naturals
Blank & Co specializes in designing, building, and growing branded eCommerce experience in the Shopify Plus platforms. It offers tailored storefront solutions for direct-to-consumer brands in consumer goods, fashion, media, health and wellness, hospitality, real estate, and other key industries. The Shopify Plus agency also boasts a multidisciplinary team of researchers, UX/UI designers, and content and brand strategists who provide comprehensive support for impactful eCommerce growth.
Success Story
Challenge: Home goods and furnishing startup Afternoon Light wanted a growth-focused Shopify Plus website incorporating the brand’s editorial content with curated shopping experiences. It also wanted to set itself apart in a highly saturated market through its distinct aesthetics.
Solution: Blank & Co, Shopify Plus partners, took a data-driven user approach to development, optimizing the website for sustainable conversions and growth. The content was also planned out and developed with the audience and SEO in mind, while an intent-based omnichannel architecture ensured customers get the most relevant results from searches.
Results: Shortly after the launch of its new website, Afternoon Light reported a 178% increase in M1 growth. It also cited a 64% reduction in customer acquisition cost (CAC) and a 114% average order value (AOV) increase.
Notable clients: Hello Fresh, Eden Project, One Retail Group, Daysoft, Lintbells
Swanky is a full-service Shopify Plus eCommerce agency that helps brands transition their eCommerce operations to the Shopify Plus ecosystem. With over 14 years of eCommerce experience, the agency has provided Shopify Plus migration services from established platforms such as Magento, WooCommerce, and PrestaShop, as well as legacy solutions to retailers across various industries. It also offers website design and development, data & analysis, and other digital marketing services to help brands elevate their presence in the digital marketplace.
Success Story
Challenge: Lintbells charged Swanky to launch a standalone D2C store for its YuMOVE pet supplements brand on the Shopify Plus platform. Lintbell was already familiar with Shopify but lacked the resources to quickly set up shop on Shopify Plus without disrupting operations. The client also wanted to integrate the subscription service on its new website to generate more long-term revenue and reduce one-time sales.
Solution: To support the launch of Lintbells’ new store, Swanky provided a service package that included growth strategy and optimization, UX/UI design, and data and analytics. To achieve YuMOVE’s subscription service requirements, the Shopify partner agency leveraged the popular Recharge subscription solution and customized it according to the brand’s specific needs.
Results: Swanky’s work on the YuMOVE website yielded exceptional results, including:
We Make Websites is a premier web development agency that specializes in building and optimizing bespoke eCommerce storefronts in Shopify Plus. It offers custom Shopify themes and frameworks tuned for speed and performance while reducing technical complexities. The Shopify Plus eCommerce agency also offers migration, quality assurance (QA), and post-launch services to support businesses for long-term growth.
Success Story
Challenge: Global toy retailer Hasbro wanted to relaunch its D2C eCommerce site through the Shopify Plus platform. Its old storefront was outdated and fragmented, resulting in poor sales and customer experience. Its eCommerce team also lacked control over the store’s backend, hindering improvement efforts.
Solution: We Make Websites relaunched Hasbro’s D2C store on a custom Shopify Plus store with personalized templates for each media type and bespoke content. The Shopify Plus agency optimized the site to provide an engaging user experience across multiple devices.
Results: Hasbro’s new Shopify Plus store successfully launched in the US market, boosting conversion rates by 25% with approximately 4,000 transactions recorded per second. Bounce also decreased by 26%.
Eastside Co is a Shopify Plus eCommerce agency that offers custom design, development, and eCommerce marketing solutions for businesses with a global reach on the Shopify Plus platform. It offers various services, from bespoke web design to targeted marketing strategies. It also provides flexible support and growth retainer packages that continuously improve Shopify stores to ensure sustained growth.
Success Story
Challenge: Absolute Collagen wanted to build a new store in Shopify Plus for its collagen supplement products. Conversions were a notable priority, as the company faced issues getting more customers to find, visit, and purchase from its sites.
Solution: Eastside planned, developed, and launched Absolute Collagen’s new website. It also identified the major SEO problems and made recommendations. The Shopify Plus agency also supports the client’s regional stores across Europe.
Results: A few months after its partnership with Eastside, Absolute Collagen reported the following improvements:
Notable clients: L’Occitane, Scholl, Durex, Toys R Us, God Save Queens
WeCanFly is a Shopify partner agency that offers custom development, integration, migration, and growth services for businesses on the Shopify Plus platform. Its team of designers, developers, and eCommerce specialists has extensive experience working with major D2C and B2B brands across several industries. The agency also offers multiple engagement models that clients can choose according to their budget and project requirements.
Success Story
Challenge: The apparel brand God Save Queens (GSQ) wanted to rebuild its online store to better reflect its branding and update to the latest eCommerce standards. It also wanted to integrate a custom size calculator into the store so customers could choose clothing sizes easily and accurately.
Solution: WeCanFly built the new store on the Shopify Plus platform to accommodate GSQ’s requested features and functionalities. The site was made using a highly customized template to match the exact look of the brand right down to the individual colors. The size calculator was also built to specifications, and it has a mobile photo swipe function and high-resolution images for a more engaging user experience.
Results: After launching the new store on Shopify Plus, GSQ’s conversions rose by 50%. The client also commended WeCanFly for the exceptionally high quality of the website’s content and visual elements.
Notable clients: Samsung, Candy Kittens, CleanCo, Rude Health, Billionaire Boys Club
Charle is an eCommerce agency that works with top brands worldwide to design, develop, and improve Shopify and Shopify Plus websites. An accredited Shopify Expert and Shopify Plus Partner, it has extensive experience launching, upgrading, and migrating eCommerce brands into the Shopify Plus platform. All its services are done in-house by a dedicated team of designers, developers, and eCommerce specialists. These Shopify Plus partners also offer bespoke email marketing services tailored towards strategic retention and increase the value that customers bring to the store.
Success Story
Challenge: CleanCo wanted a new custom Shopify Plus store to promote and sell its line of non-alcoholic spirits. The website needed to help customers quickly find their desired products and represent the brand’s unique identity.
Solution: Charle prototyped designs for both web and mobile using a custom Shopify Plus theme that enabled CleanCo to control the content, functions, and other elements with ease and minimal complexity. The Shopify Plus eCommerce agency also enhanced the customer’s journey through the site, enabling them to quickly view the company’s assortment of products and engage with more upselling opportunities.
Results: The launch of the new Shopify Plus store proved successful, with CleanCo reporting significant increases in conversions and average order value. Customers also praised the store’s easy-to-use interface and immersive visual themes.
C2 Digital offers design, development, and eCommerce solutions within the Shopify Plus ecosystem. With over 375 projects completed, the agency has provided Shopify Plus development, migration, and consulting services to dozens of clients across 20+ industries. It also offers monthly maintenance packages with support teams, ensuring storefronts are functioning properly and are always up to date.
Success Story
Challenge: Wellness brand Kerwell partnered with C2 Digital to completely redesign its online store on the Shopify Plus platform. Aside from improving its market presence online, the website also had to integrate seamlessly with the company’s physical stores.
Solution: C2 Digital provided a suite of services, including a full webpage redesign, UX development and testing, QA, and app integrations. The Shopify Plus agency focused on making it easy for customers to find the products they seek while maintaining a layout and visual themes consistent with the client’s branding.
Results: Kerwell’s transition to its new Shopify Plus was seamless, with minimal disruption to its operation. The client also commended the site’s performance, and overall customer experience and satisfaction improved.
Notable clients: MOB Beauty, Walmart, General Electric, Catalina Crunch, Jean Dousset
Simplistic is a certified Shopify Plus Partner agency that aims to help businesses of all sizes and industries get the most out of their Shopify Plus storefronts. With 10 years of Shopify experience, the agency has successfully launched over 200 online stores, including those for major global retailers and consumer brands. It uses tried-and-proven methods and technologies to ensure websites run smoothly and deliver results as soon as possible.
Success Story
Challenge: Makeup brand MOB Beauty partnered with Simplistic to redesign its Shopify Plus store with custom themes. The new store had to emphasize the premium quality of its products and the multitude of makeup options customers can choose from.
Solution: To meet the client’s objectives, Simplistic built an interactive tool for users to create their makeup palette according to the shades they choose. It integrated special visual features to allow users to see their custom palette come together in real time so they can adjust it to their liking.
Results: MOB’s transition to the new Shopify Plus storefront proved successful, with significant improvements in customer engagement. The custom palette tool was later expanded to include collaborations with artists and influencers that customers can view and purchase in the store.
How We Picked the Top Shopify Plus eCommerce Agencies
Our list of the top Shopify Plus eCommerce agencies is based on the services each agency offers, their experience and reputation, certifications and awards, and other factors. We have also reviewed client feedback, especially the agency’s adaptability, attention to detail, project management, and communication skills.
In summary, our research team conducted the performance evaluation according to the following criteria:
Client feedback: Detailed accounts from previous clients of their partnership with the agency and its results
Portfolio: An overview of an agency’s experience, services, and technical capabilities
Awards and certifications: Accreditations and accolades from Shopify and other industry bodies
Team bios: Credentials of the agency’s team members, including their experience and areas of expertise
Shopify Plus eCommerce expertise: Experience in custom design and development in the Shopify and Shopify Plus platforms, as well as related skills such as third-party app integrations, website migrations, and digital marketing.
10 Most Popular Shopify Plus eCommerce Agencies Compared
Agency name
Location
Hourly rate
Size
Best for
Avex Designs
New York City, NY
$150
Under 49
Overall
Praella
Chicago, IL
Inquire
100-249
Lifecycle revenue optimization
Blank & Co
Los Angeles, CA
$50
Under 49
Direct-to-consumer brands
Swanky
Exeter, UK
$1,000
50-99
Shopify Plus migration services
We Make Websites
New York City, NY
Inquire
Inquire
Custom theme development and integration
Eastside Co
London, UK
$160
50-99
eCommerce support packages
WeCanFly Agency
Wroclaw, Poland
$50
50-99
eCommerce store rebuilding services
Charle
London, UK
Inquire
Under 49
Personalized email marketing campaigns
C2Digital
Miami, FL
$150
Under 49
Technical maintenance services
Simplistic
New York City, NY
$165
50-99
Custom store setup and configuration
Best Shopify Plus Agencies
1,205 Companies-Rankings updated: August 25, 2026
Each agency listed on DesignRush is assessed for industry expertise and customer testimonials are evaluated in order to provide you with a vetted selection. Certain listings represent paid partnerships.
Bringing Brands to Life Through Digital Excellence
Brmha is a Coimbatore-based digital marketing agency helping brands create impact, nurture growth, and ascend in the digital space. We been delivering ROI-driven solutions in SEO, Google Ads, Social Media Marketing, Web Development, and Branding. Our mission is simpleblend creativity with data to craft...
We are a boutique design studio specializing in one of the most underleveraged frontiers in AI the human side of it. At Wolke, we design and build the interfaces, workflows, and product experiences that make AI systems usable, trustworthy, and genuinely valuable. Agentic AI, copilots, intelligent automation...
SoftGrid Computers is a prominent custom software development company that excels in blending the latest technologies with well-organized creative work. With a strong focus on understanding client needs and delivering optimal solutions, we strive to be a reliable partner that offers great value for money. Our...
Trimsel is a software development company in Chennai that builds mobile apps, websites, and AI solutions solving real business problems. We handle cloud infrastructure, DevOps automation, and digital marketing. We help companies streamline operations, reach customers faster, and scale efficiently...
Kreability is a full-service web development and digital marketing agency dedicated to helping businesses grow online. We design and build custom websites, eCommerce platforms, and web applications that are fast, secure, and conversion-focused. Our team blends creativity with technical precision to deliver...
Pennine Technolabs is a fast-growing web and app development company serving in USA and worldwide. We build modern digital solutions to help businesses succeed. With a commitment to excellence, our expert developers and designers use the latest technologies to deliver user-focused results...
At LotuX, we craft world-class, user-centric digital experiences that drive growth for global brands. By blending creativity, innovation, and strategic design thinking, we transform complex challenges into seamless, high-impact solutions elevating products, enhancing user engagement, and accelerating business...
Devsyntrix is a results-driven digital agency combining creativity, strategy, and technology to deliver exceptional web, UI/UX, and software solutions that help brands stand out online...
Orphion Tech is a premier AI Research Lab and digital engineering agency dedicated to transforming complex challenges into efficient, scalable software. We specialize in building autonomous AI agents, custom machine learning models, and high-performance Web/Mobile platforms. Our mission is to bridge the gap...
Brands N Codes is a Kerala-based branding and web development agency focused on building sustainable, impactful brands. With over a decade of experience, the team combines strategy, creativity, and technology to deliver meaningful brand identities and digital experiences that drive long-term growth...
Kerkar Media Private Limited: Take Your Brand Beyond the Ordinary
At Kerkar Media Private Limited, we help organizations focus on growing their business by handling and managing all their digital marketing activities...
Developers who are certified in a range of areas can offer the following core solutions: consulting and strategy, user experience (UX) design, e-commerce store development, headless commerce development, performance optimization, marketing automation and sensing, and managed support...
MSM CoreTech Innovations is a team of thinkers, coders, graphic designers, and digital marketers who believe good tech should just work, cleanly, clearly, and without guesswork. In the last six years, we've worked with over 200 businesses across industries, building sites, improving digital presence...
Saturnova Technologies is a software development company that helps businesses streamline operations through custom software, automation, and digital transformation solutions. The company builds scalable applications, business management platforms, and enterprise systems designed to improve efficiency and...
Leading Digital Agency Driving Digital Transformation
At Websphere Hub, we believe every business deserves a powerful and meaningful digital presence. As a trusted digital transformation agency and IT consulting company, we bring together skilled developers, designers, and strategists who transform ideas into impactful digital solutions...
Televator Solutions Private Limited is a business process outsourcing (BPO) company providing scalable operational support to businesses in India and international markets. The company offers customer support, lead generation, appointment setting, virtual assistance, back-office operations, data processing...
XSquare Media is a founder-led web design and development studio helping New York businesses turn ideas into practical, well-built digital experiences. We design modern websites, develop custom web applications, build WordPress and ecommerce solutions, and create mobile apps...
Wisitech delivers AI-powered web, eCommerce, and digital marketing solutions that help startups, agencies and small businesses engage, convert, and thrive globally...
We'll build your imagination. Trusted by global names like Puma, RDX Boxing, TK Hockey, and Derbystar, Virtual B2B transforms traditional design workflows into next-level digital ecosystems where creativity meets precision...
Digital eBrandz is a full-service digital marketing agency that helps businesses grow through data-driven SEO, paid advertising, social media marketing, and web development solutions. The agency combines strategic marketing, analytics, and technology to improve online visibility, generate qualified leads, and...
Squadkin is a premier provider of web development and digital marketing services, serving businesses and brands worldwide. Our team, with over four decades of experience, has successfully assisted numerous billion-dollar organizations in seamlessly managing their growth and design operations...
Techgosh is a digital marketing and web design agency specializing in website development and SEO. We also offer social media marketing, PPC, video editing, influencer marketing, and more delivering tailored strategies to help businesses grow online...
We are a web development company who are passionate to transform the ideas into reality by having a precision to details workforce and have a forte in delivering the projects on time (yes, we always do.)
We have a team of talented people having technical expertise in web app development, e-commerce...
Transforming User Journeys with Precision-Driven UX Audits.
At Mad Brains Technologies, our UX audits go beyond surface-level analysis. We dive deep into your digital product to uncover pain points, streamline user flows, and enhance usability. Our actionable insights empower you to create seamless and intuitive user experiences that drive engagement and conversions...
Leading Website Designing & Development Company in India
Zordo Technologies is a leading website designing company fuelled with the motto of developing a 'Website For Every Business'. Envisioning itself as a leader in this industry, Zordo Technologies is growing significantly to create a monopoly in the market. From India to the US, Zordo Technologies has developed...
White Sand is a full-service branding and advertising agency specializing in brand strategy, identity design, digital marketing, packaging, and creative campaigns. With expertise across FMCG, healthcare, education, and entertainment industries, we craft compelling brand experiences that drive business...
Sooclix is a professional digital marketing agency dedicated to helping businesses grow online through proven, results-driven strategies. We specialize in Facebook Ads, Instagram Ads, Google Ads, Social Media Marketing, YouTube Monetization, and Personal Branding. Our mission is to empower businesses to...
Nexora Web Labs is a results-driven web design and development agency focused on creating fast, modern, and high-converting websites. We specialize in business websites, eCommerce stores, and website redesigns that help brands attract more traffic, generate leads, and increase sales. Our goal is simple build...
Top Mobile App and Software Development Company India
India app developer is a well known Mobile App Development Company for every application and software solution. We realise that a company manager needs to handle a company with diverse clients and market competition...
We Provide Solution E-commerce Solutions From Concept To Cart.
At Indybytes, we take pride in offering a comprehensive range of IT services designed to empower your E-commerce business with cutting-edge technology solutions. Our services are tailored to meet your specific needs and drive growth and success. Indybytes is a complete web solution provider in...
Oxfills is a results-driven web,app & game development studio helping startups and growing brands turn bold ideas into revenue-driving digital products. Powered by a remote-first team and over many successful client launches, we build fast, scale smart, and ship with heart...
Dezvolta is a result-oriented digital marketing agency & web design company in Chennai, India, serving clients across the world. We're focused on growing businesses—smarter, better, and faster. We help corporations, small businesses, start-ups, and solopreneurs effectively reach their target audience...
At Design Dexs, We deliver web solutions that combine creativity, functionality, and performance. Whether you need a business website, an e-commerce platform, or a custom web application, our team ensures your digital presence is powerful, responsive, and built to grow with your business...
Magesol is a software development company specializing in custom web, eCommerce, mobile, and enterprise application development using open-source technologies and modern development frameworks. With over 17 years of industry experience, the company delivers tailored software solutions that help businesses...
Nizwas IT Solutions (NIS) is a WordPress development, SEO, and digital marketing agency founded in 2017. We build fast, secure, SEO-ready websites and provide ongoing maintenance for small and mid-sized businesses across India, USA, Canada, UK, and UAE...
Our journey commenced with the creation of a captivating brand identity and website.
As a Creative Branding Agency, our unified team combines diverse skills in software engineering, web development, design, marketing, user experience, and project management to provide innovative solutions for the ever-changing IT industry...
Expanse Digital is a performance-led growth partner for ambitious brands. From Meta Ads and SEO to Shopify Development and Social Media, we engineer full funnel systems that scale revenue. We dont just run campaignswe take ownership, move fast, and stay obsessed with outcomes...
BitGoLabs is a blockchain development company based in India that delivers specialized Web3 and blockchain solutions to startups and enterprises worldwide. Its expertise spans smart contracts, DeFi protocols, RWA tokenization, crypto trading bots, Web3 applications, blockchain infrastructure, and security...
Delivering secure, reliable & productive IT for business growth.
RSPL offers innovative solutions to empower businesses with cutting-edge technology. Our services include Digital Transformation, Web Development, Digital Marketing, Social Media Management, Process Enhancement, Cloud Solutions, Compliance Support, IT Infrastructure Management, Remote Work Solutions, and...
Kayease is a India-based digital agency offering end-to-end tech solutions including web & mobile app development, UI/UX design, eCommerce, and digital marketing. We blend creativity and innovation to build scalable, performance-driven digital experiences that help businesses grow...
I am a WordPress Expert, a Digital Marketer, and an Online Paid Advertising Expert.
I am a WordPress Expert, a Digital Marketer, and an Online Paid Advertising Expert for platforms like Meta, Google, and LinkedIn. I am based in New Delhi, India, and have over 7 years of experience developing WordPress websites for small and medium-sized businesses...
Strawberry Infotech is your trusted technology partner, delivering cutting-edge IT solutions to drive digital transformation. From software development and cloud computing to IT consulting and enterprise solutions, we empower businesses with innovative, scalable, and cost-effective technology...
Enaviya Information Technologies Private Limited is a dynamic and innovative IT solutions provider based in India, specializing in delivering cutting-edge technology services to businesses across various industries. Established with a vision to empower organizations through digital transformation, Enaviya...
Marketing Gears is a results-driven digital agency helping brands grow through creative design, impactful content, and smart marketing strategies tailored to their audience.
Ask ChatGPT...
AI-Driven Web Design & SEO That Converts Traffic Into Growth
SANA IT SOLUTION is an innovative digital agency specializing in AI-powered web design and data-driven SEO solutions that help businesses grow online with measurable results. Combining modern UI/UX design, responsive development, and advanced search-engine strategies, we build websites that not only look...
W3 SpeedUp is a specialized service dedicated to enhancing the speed and performance of websites. They excel in on-page SEO as well as optimizing websites for improved load times and overall user experience...
Your Partner in Intelligent, Scalable Web and Mobile App Solutions with AI
Shri Genesis Software Solutions provides customized web design, web development, software, and mobile application development services at competitive prices. They believe in delivering the best possible value to their clients without compromising on quality, and offer full after-sales support. They are a...
A Shopify Plus eCommerce agency is a firm that specializes in building, maintaining, and improving online stores through Shopify's Plus platform. Consisting of developers, designers, and operational and marketing specialists, these agencies perform complex and highly customized tasks, such as:
Creating personalized storefront themes that align closely with the brand’s identity
Implementing intricate layouts and design elements to optimize the shopping experience and drive sales
Building custom apps to provide unique features, automate tasks, and integrate with third-party systems
Optimizing a store’s performance for faster transactions and a more enjoyable user experience
Implementing security measures to protect customer data and ensure compliance with industry regulations
A Shopify Plus agency can also help businesses effectively address unique challenges in using the platform, including:
Scalability and performance issues, especially during peak shopping seasons
Complex integrations with management and automation systems essential for enterprise-level stores
Intricate inventory and fulfillment processes that are difficult to navigate
Lack of customized apps and solutions to specific business needs
Out-of-date storefronts that perform sluggishly and are highly vulnerable to data breaches
Success story
The following case study from Kubix, a UK-based Shopify partner agency, provides practical insight into how these agencies can help retail businesses expand their reach online:
Challenge: Menswear brand Hoodrich was doing well across the UK and wanted to expand its reach to markets in Europe and beyond. However, its online store lacked the roadmap and infrastructure to make it happen. Many of Hoodrich’s customers also purchased its products through third-party retailers instead of the online store, further limiting its growth.
Solution: To bring more customers to the company’s online store, Kubix helped Hoodrich upgrade to Shopify Plus. The agency used the platform’s premium features, including automated theme changes and advanced customization options, to give Hoodrich’s customers a more unique and enjoyable shopping experience. Kubix also rolled out discounts that provided more value than other sellers to entice customers to buy from the company’s online store.
Results: Five years into its partnership with Kubix, Hoodrich has successfully established itself in European and US markets. It has also become one of the world’s most recognizable streetwear brands, with notable appearances on Netflix shows and rappers like 50 Cent, Giggs, and Fumez the Engineer.
What do Shopify Plus eCommerce agencies do?
Shopify Plus eCommerce agencies help brands maximize the capabilities of Shopify Plus, the enterprise-level version of the Shopify platform, to drive growth and streamline operations.
Some of the standard services of Shopify Plus partners include:
Store development Creating or enhancing existing Shopify Plus stores that align with clients' unique needs and objectives.
Custom theme design Creating Shopify themes or customizing existing ones to reflect brand identity and vision while ensuring a consistent and engaging user experience.
App development Developing custom web and mobile applications for the store that add new features and functionalities or enhance existing ones.
UI/UX design Driving positive customer experiences through highly intuitive interfaces that are fast and easy to use across multiple devices.
API integrations Building and integrating third-party applications and platforms such as customer relationship management (CRM), enterprise resource planning (ERP), and marketing tools to streamline and automate various processes and workflows.
Internationalization services Setting up stores to cater to international markets, including integrating multiple currency payments and payment gateways, multi-language support, and localized shipping options.
Security and compliance Implementing security measures such as encryption and multi-factor authentication systems, conducting regular security audits of critical store and customer data, and maintaining compliance with GDPR, PCI DSS, and other eCommerce industry standards.
Support and maintenance Providing ongoing technical support, updates, and patches to ensure the store’s operations are smooth and efficient.
Success story
To give you a clearer picture of what Shopify Plus partners do, our researchers have provided a case study of the successful collaboration between WeCanFly, a Polish Shopify partner agency, and a rising luxury furniture brand.
Challenge: Vetsak needed an online storefront that could reach and sell to customers in markets across multiple regions. The store’s architecture needed to support various languages, currencies, and payment channels. Many of Vetsak’s customers also purchased through the store, so it had to be optimized to run smoothly on mobile devices.
Solution: To ensure the store could handle different markets, languages, and currencies, WeCanFly built multiple marketplaces across separate subdomains in the Shopify Plus platform. This gave users the freedom to access preferred payment and delivery methods and, at the same time, enabled the client to conduct activities in specific markets and measure their sales and marketing efforts more effectively.
Results: The migration to a Shopify Plus storefront exceeded Vetsak’s expectations, with conversion rates increasing by almost 100%. The platform also allowed for hosting high-resolution images and videos, enabling the client to launch high-quality promotional materials to engage with potential customers better.
How much do Shopify Plus agencies charge for their services?
Shopify Plus agencies charge between $500 and $3,000 to set up a store in Shopify. The final cost might also be impacted by various factors, including the scope of services needed and the size and reputation of the agency.
Here’s a more detailed breakdown of what you can expect to spend on Shopify Plus eCommerce services:
Basic store setup: $500 to $3,000
Custom store setup: $5,000 to $100,000+
Theme development: $5,000 to $30,000
App development and integrations: $5,000 to $50,000+
Ongoing maintenance: $500 to $5,000
Aside from development services, businesses must also have a budget for the following expenses:
Platform pricing Shopify charges a minimum of $2,500 monthly to use its Shopify Plus platform, although this can increase depending on usage and monthly sales volume.
Payment transaction fees Shopify offers a payment gateway service in exchange for a specific rate for online and in-person transactions. You can also opt for third-party payment providers, which charge a separate rate aside from Shopify’s transaction fees.
Theme purchases Shopify offers a vast catalog of premium themes and templates for customizing your store’s appearance. These themes range from $29 to $350, although a limited number of free-to-use themes are also available.
App fees The Shopify App Store also offers various tools that businesses can purchase to add more functionality to the platform. It is usually a single lifetime fee or a monthly subscription, although freemium packages are also available.
Why should I hire a Shopify Plus eCommerce agency?
You should hire a Shopify Plus eCommerce agency to get the most out of the Shopify Plus platform, especially if you're looking to grow your online store quickly and efficiently.
These agencies are experts at designing custom websites, setting up special features, and making the site easy to use, which can attract more customers and increase sales. They handle technical tasks like moving data, setting up advanced checkout options, and improving site performance, so you don’t have to worry about the complicated parts. Plus, they offer advice on how to keep growing your business, helping you stay ahead of the competition without needing a big in-house team.
Some of the specific advantages companies can benefit from such services include:
Knowledge and experience to fully leverage the capabilities of the Shopify Plus platform
Highly customized solutions tailored to address particular needs and requirements
Stores are optimized to effectively handle high-traffic and sales volumes
Speed and performance of the online store is increased, resulting in better conversion rates
Access to advanced features such as custom checkout systems, product configurations, and loyalty programs
Effective sales and marketing strategies to drive traffic and retain more customers
Success story
Our research team has also shared the case study from Swanky to illustrate how a Shopify partner agency can give businesses a competitive edge.
Challenge: Fitness brand Vitruvian needed to make its Shopify Plus store operations more cost-efficient. The fees for international transactions proved too costly and impacted the company’s average order value (AOV).
Solution: To address Vitruvian’s concerns, Swanky implemented a new expansion store that branched off from the main store to handle the Canadian region, one of the company’s key markets. This provided Vitruvian additional control over their regional operations and, more importantly, process transactions using the local currency to bypass international transaction fees.
Results: Following the launch of its expansion store in Canada, Vitruvian reported a 33% increase in AOV due to reduced transaction fees. The company also reported a 200% increase in conversion rate and 100% higher revenue.
How do I choose the best Shopify Plus agency for my business?
To choose the best Shopify Plus agency for your business, follow these steps:
Define your needs Clearly outline your goals, budget, and requirements for Shopify partner agency. This will help narrow your search and make it easier to find an agency that aligns closely with your vision.
Shortlist agencies Browse agency directories like DesignRush, which often contain detailed agency information such as portfolios and customer success stories.
Check websites An agency’s website contains a wealth of helpful information, including a service catalog, case studies, and contact information.
Request Proposals Once you have a shortlist, send requests for proposals (RFPs). The proposal should list the project’s objectives, timeline, scope, and budget, as well as your expectations from the agency.
Evaluate proposals Compare proposals according to their recommended solutions, timeline, pricing, and how well they align with your needs.
Communication and cultural fit Assess how the agency effectively communicates with your team and whether their office culture and values match yours.
Request references Ask prospects if they can provide references from previous clients relevant to your project. The DesignRush directory and Google My Business are good sources of transparent customer testimonials.
Negotiate terms and conditions Ensure the scope of work, timelines, payment terms, and other key details are in your company’s best interests.
Decide on a partner Choose an agency that aligns closely with your project’s needs and objectives.
Do you need more help in your search for a Shopify Plus eCommerce agency? Visit the DesignRush Marketplace today, and we’ll help you find a partner that meets your requirements. With just a few basic details about your project, we’ll point you to the top five most suitable candidates – free of charge.
What red flags should you watch out for when hiring Shopify Plus eCommerce agencies?
Some of the red flags you need to watch out for when hiring Shopify Plus eCommerce agencies are:
Lack of Shopify Plus Partner certification Being a certified Shopify Plus Partner indicates that Shopify has vetted the agency to have knowledge and expertise of the Shopify Plus platform's features, resources, and best practices.
Limited portfolio If the agency doesn’t show a substantial portfolio of Shopify Plus projects, it may lack the experience needed to ensure the success of your project.
Little or no references An agency that cannot provide references from previous customers to vouch for their capabilities should be a cause for concern.
Poor communication Unresponsiveness to queries, lack of timely updates or reliable communication channels, and avoiding answering specific questions are signs that the agency lacks professionalism or has deeper operational issues.
Unrealistic promises Successful eCommerce campaigns are complex and influenced by various factors. An agency that guarantees precise outcomes, especially within a reasonably short period, may not be entirely trustworthy.
Lack of transparency A reputable agency should be transparent about potential challenges, limitations, costs, and other concerns on the project.
High-pressure tactics Be wary of eCommerce agencies that rely on pushy sales techniques to quickly close deals. A good agency should prioritize understanding your needs and determining how they can provide suitable solutions.
Rigid pricing Agencies with inflexible pricing options or unwilling to negotiate rates may indicate a lack of customer focus.
What are the key success metrics in Shopify Plus eCommerce?
The key success metrics in Shopify Plus eCommerce vary depending on the objectives your business wants to achieve, although the core indicators include:
Store traffic Measures the number of people visiting the store. It’s one of the leading indicators of a store’s general popularity and visibility to potential customers.
Conversion rate The percentage of visitors who purchased, signed up for a newsletter, or took another desired action. A high conversion rate is a good sign that the store’s eCommerce and marketing initiatives are effective.
Average order value Gauges the average amount spent for each order. This metric can provide insight into customer spending habits and the store’s profitability overall.
Customer lifetime value An estimation of the total revenue you can expect from the customer. It helps determine the long-term value of customers and the effectiveness of sales and marketing campaigns.
Repeat customer rate The percentage of customers who return and make another purchase is an effective measure of customer loyalty and the quality of the products and services offered.
Gross profit margin Sums up the total revenue minus the cost of the good store. It indicates how profitable a store is and determines its general financial health.
The shopping cart abandonment rate The percentage of customers that added items to their cart but did not complete the purchase. It can help identify issues in the checkout process and customer loyalty.
Return rates Measures the rate of orders being returned by customers. This metric reflects the quality of the products and services and whether they meet customer expectations.
New contact rate Tracks the rate at which new customers are added to the store’s database. The higher this metric is, the more effective the eCommerce and marketing initiatives are in reaching out to and growing the customer base.
What questions should I ask Shopify Plus eCommerce agencies before hiring one?
The questions you should ask Shopify Plus eCommerce agencies before hiring one include:
Its Relevant Background
How long has your agency been working with Shopify Plus?
Do you have experience working with businesses within our specific industry?
Is your agency a certified Shopify Plus partner?
Do you have other industry certifications and awards?
What is your agency’s team structure, and what are their credentials?
Can you share case studies of similar projects that you’ve completed?
What notable challenges have you encountered with Shopify Plus, and how did you resolve them?
Could you share references from clients you’ve worked with in the past?
What are your pricing options and payment terms?
Its Services and Processes
What eCommerce services can you provide that are relevant to our project?
What level of customization could you achieve in the Shopify Plus platform?
Can you integrate with specific third-party tools and apps?
How will you ensure optimal website performance and fast load times?
What security measures do you have in place to protect sensitive data?
What methodology do you follow for project management?
What level of post-launch support do you offer?
What are the key performance indicators (KPIs) that you use to measure a project’s success?
Relevant To Your Project
What is your estimated timeline for completing a project of this size and complexity?
How will you ensure the project is completed on time and within budget?
Who are the team members involved in our project, and what will their roles be?
How does your team collaborate to deliver projects efficiently?
What will be our methods of communication, and who will be our contact person?
How often will we receive reports, and in what format?
Will you provide ongoing support after the project has been completed?
What are the best Shopify Plus eCommerce agencies in the US?
The best Shopify Plus eCommerce agencies in the US are:
Proposals