Our US-based directory highlights the best call answering service providers, evaluated through five ranking criteria and vetted by 12 experts using 200+ verified client reviews. This gives you a trustworthy way to select the most suitable inbound call center services for your needs.  

United States × Finance × Sort by: Avg Hourly Price: High to Low ×Clear Filters
  • Getting You MORE Business Through Digital Marketing

    We are NOT a super creative, cutting edge, fancy pants marketing agency. We focus on tried and true strategies proven to get our client partners results in their local market. We stick to what works. We only care about getting our partners an ROI. If that's what you want, you know what to do...

    Top Services:

    • Digital Marketing
    • Social Media Marketing
    • PPC
    • CRO
    • Media Buying
    • Show more
    Location
    St. Paul, Minnesota
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
    Minimal Budget
    $1,000 - $10,000

    BOOM Digital Marketing Company Services

    • Digital Marketing
    • Social Media Marketing
    • PPC
    • CRO
    • Media Buying
    • Advertising
    • Email Marketing
    • CRM Consulting
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • NEXA
    • LendingTree
    • PRMG
    • Fairway
    • Wintrust
    • General Mills
    • Drive Thru Productions
    • Panda Express
    • IBM
    • American Express
    Data sourced from the agency's DesignRush profile
  • Contact Center. Call Center Services. Professional BPO Services.

    Offering Contact & Call Center Services. At Connectica Solutions, our main focus is to help you “Connect”. Connect with your customers, your employees, providers and partners using the most efficient communication channels and the latest technology to your advantage...

    Top Services:

    • Digital Marketing
    • Phone Answering Services
    • Call Centers
    • BPO
    • Show more
    Location
    Houston, Texas
    Number of Employees
    250 - 499
    Average Hourly Rate
    $100/hr

    Connectica Solutions Services

    • Digital Marketing
    • Phone Answering Services
    • Call Centers
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Software & IT Services Industry
    • Retail Industry
    • Finance Industry
    Data sourced from the agency's DesignRush profile
  • Driven by Excellence

    iRapidO Global is a Business Process Management organization delivering scalable back-office and operational support to growing businesses worldwide. We combine domain expertise, structured process frameworks, automation, and AI-enabled tools to help companies improve efficiency, control costs, and focus on...

    Top Services:

    • Accounting
    • BPO
    • Business Consulting
    • Call Centers
    • HR Outsourcing
    • Show more
    Location
    Raleigh , North Carolina
    Number of Employees
    250 - 499
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $50,000 & Up

    iRapidO Global Services

    • Accounting
    • BPO
    • Business Consulting
    • Call Centers
    • HR Outsourcing
    • Customer Support
    • Market Research
    • Phone Answering Services
    • IT Services
    • IT Compliance Solution
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Finance
    • Insurance
    • Health Care
    Data sourced from the agency's DesignRush profile

    iRapidO Global Reviews & Testimonials

    • Nurse Gigs
      Nurse Gigs Review from Google
      5.0

      Nurse Gigs's Review Sourced from Google

      iRapidO offers top-quality services with impressive speed and professionalism. Their team handles projects efficiently and ensures consistent, high-value results. Great service experience with strong reliability—definitely recommended for businesses needing fast and dependable solutions.

    • Driver Gigs
      Driver Gigs Review from Google
      5.0

      Driver Gigs's Review Sourced from Google

      iRapidO delivers outstanding quality and services. The team is highly professional, fast, and reliable, providing excellent results every time. Their support, pricing, and overall service experience make iRapidO one of the best choices for businesses. Highly recommended!

    • Abhishek Pal vlogz
      Abhishek Pal vlogz Review from Google
      4.0

      Abhishek Pal vlogz's Review Sourced from Google

      I had a great experience working with iRapidO Global. The team is professional, responsive, and truly understands business needs. They deliver quality work on time and make collaboration smooth and efficient. I’m impressed with their expertise in global capability centers and how seamlessly they handle operations. Highly recommend them to any company looking for a reliable and experienced partner.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Empowering Growth with Expert Contact Center & Digital Solutions Tailored to Your Needs

    Magellan Solutions USA delivers expert contact center and digital marketing services tailored to your business needs. From inbound and outbound support to live chat, telemarketing, and SEO, we help businesses enhance customer engagement and drive growth. As a small, minority-owned business with diverse...

    Top Services:

    • Call Centers
    • Phone Answering Services
    • BPO
    • Customer Support
    • Show more
    Location
    Melbourne FL, Florida
    Number of Employees
    100 - 249
    Average Hourly Rate
    $29/hr
    Minimal Budget
    Under $1,000

    Magellan Solutions USA Services

    • Call Centers
    • Phone Answering Services
    • BPO
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • US Department of Veterans Affairs
    • US Department of Treasury
    • North Texas Tolling Authority
    • San Francisco Municipal Transportation Agency
    • Service One of Brevard
    • TMS Insurance Brokerage
    Data sourced from the agency's DesignRush profile

    Magellan Solutions USA Reviews & Testimonials

    • Alex Lavarsse
      Alex Lavarsse Review from Google
      5.0

      Alex Lavarsse's Review Sourced from Google

      super attentive, helped me a lot when I needed it most, I highly recommend it, excellent professional, I would give 1000 stars

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • End-to-end CX solutions that delight customers.

    Make customer experience your strongest competitive advantage. CX forms the beating heart of Business Process Management, delivering success by boosting customer retention and ensuring less costly, more efficient operations...

    Top Services:

    • Customer Support
    • BPO
    • Call Centers
    • Phone Answering Services
    • Business Consulting
    • Show more
    Location
    Lexington, Kentucky
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    17 Projects Listed

    Helpware Services

    • Customer Support
    • BPO
    • Call Centers
    • Phone Answering Services
    • Business Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • DoorDash
    • PureCars
    • Headspace
    • Microsoft
    • Google
    • CompIQ
    • Samsara
    • Jam City
    • RestoraPet
    • HealthComp
    Data sourced from the agency's DesignRush profile

    Helpware Reviews & Testimonials

    • Maria Maidana
      Maria Maidana Customer Onboarding & Enablement Manager at SquadLocker, Inc
      5.0

      Customer Support Review from Maria Maidana

      Helpware has been a trusted partner for SquadLocker for several years now for customer success. Our Customer Onboarding Team continues to shine through every administrator that interacts via our Live Chat channel for store help. Anzhelika is my Onboarding Lead and we work hand in hand in making any and all decisions for team enhancements. She delights both DIY and Enterprise administrators across multiple channels here at SquadLocker. I would not be as successful without Anzhelika by my side. I forsee using Helpware for years to come!

    • Brian Agee
      Brian Agee Director of Sales & Marketing at Petro Towery
      5.0

      Web Design Review from Brian Agee

      My organization contracted with Helpware for a complete website design and build. I am extremely happy with the finished product and continually receive positive feedback from customers, vendors, and employees. The Helpware team was very professional throughout the entire process and did an incredible job keeping the project on time and on budget. Communication was also great and I really appreciated their consultative approach. I would recommend without hesitation.

    • Brian Lubeck
      Brian Lubeck Broker at Cypress Property Group
      5.0

      Virtual Assistant Review from Brian Lubeck

      Over the past five years, I've had the privilege of partnering with Helpware, and my experience has been nothing short of exceptional. Their commitment to efficiency and cost-effectiveness has consistently impressed me. Whether you're a startup or an established enterprise, Helpware offers tailored virtual assistant solutions that work well with any company. I highly recommend them to anyone looking to hire a virtual assistant.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • We Focus On Customer Service So You Can Focus On Your Business.

    Five Star Solutions is a premier, mid-sized contact center outsourcer dedicated to delivering world-class customer care. By blending boutique-level agility with enterprise-grade capabilities, the company serves as a seamless extension of its clients' brands...

    Top Services:

    • Business Consulting
    • Call Centers
    • BPO
    • Phone Answering Services
    • Show more
    Location
    Sioux Falls, South Dakota
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $50,000 & Up

    Five Star Solutions Services

    • Business Consulting
    • Call Centers
    • BPO
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Email and Chat
    • Customer Service Outsourcing
    • Inbound and Outbound Voice Outsourcing
    Data sourced from the agency's DesignRush profile
  • Best Game Development Company in USA.

    Source Code Lab is the Best Custom Game Development Company in Usa/India.Our game developers build remarkable games compatible with the most popular platforms to attract the attention of a wider audience...

    Top Services:

    • Graphic Design
    • IT Services
    • VR/AR
    • Mobile App Development
    • Wearables
    • Show more
    Location
    San Francisco, California
    Number of Employees
    50 - 99
    Average Hourly Rate
    $25/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    1 Project Listed

    Source Code Lab Services

    • Graphic Design
    • IT Services
    • VR/AR
    • Mobile App Development
    • Wearables
    • Web Design
    • UI/UX Design
    • Web Development
    • Phone Answering Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Stripe, Inc.
    • Skrill
    • Entity
    • Malta Gaming Authority
    • PayPal
    Data sourced from the agency's DesignRush profile

    Source Code Lab Reviews & Testimonials

    • rakeen panjwani
      rakeen panjwani Review from Google
      5.0

      rakeen panjwani's Review Sourced from Google

      I had the pleasure of working at this outstanding game development company before my move to Canada. The experience was nothing short of amazing!. The company fosters a very friendly and inclusive culture, and the management is exceptionally supportive. The team's collaborative spirit and innovative approach to projects made every day exciting and fulfilling. If you're looking for a place to grow, learn, and be a part of something great, this is the company to join.

    • Vaibhav Patel
      Vaibhav Patel Review from Google
      5.0

      Vaibhav Patel's Review Sourced from Google

      Outstanding team and cutting-edge technology. The custom games developed from this platform are visually stunning and run smoothly.

    • Brijesh Vaishnav
      Brijesh Vaishnav Review from Google
      5.0

      Brijesh Vaishnav's Review Sourced from Google

      SoucecodeLab is a standout in the game development Company, known for its innovative approaches, exceptional creativity, and commitment to delivering high-quality gaming experiences.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • One AI. All Channels. Unified Context.

    AI Agents for 24/7 Business Automation. Intelligent AI that helps automate phone calls, emails, and operational workflow...

    Top Services:

    • AI Development
    • Phone Answering Services
    Location
    Plano, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr

    Alris AI Services

    • AI Development
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Health Care Industry
    • Retail Industry
    • eCommerce Industry
    Data sourced from the agency's DesignRush profile
  • World-class outbound solutions in the US

    Since 2015, SSR Techvision has provided top-quality outsourcing services, including Back Office Support, Call Center Operations, Sales & Business Development, Healthcare Support, and E-commerce Solutions, across India and the US...

    Top Services:

    • BPO
    • Call Centers
    • Phone Answering Services
    • Business Consulting
    • Customer Support
    • Show more
    Location
    Tupelo, Mississippi
    Number of Employees
    100 - 249
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000

    SSR Techvision Services

    • BPO
    • Call Centers
    • Phone Answering Services
    • Business Consulting
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • SaiVa System
    • Deebaco
    • Absolute Health Agents
    Data sourced from the agency's DesignRush profile

    SSR Techvision Reviews & Testimonials

    • Simaran Chaudhary
      Simaran Chaudhary Review from Google
      5.0

      Simaran Chaudhary's Review Sourced from Google

      I had done my internship and best place to learn and grow,I completed my internship in the Sampling Department, where my supervisor's behavior was very polite and respectful best brand and their clothes....

    • kratika singh
      kratika singh Review from Google
      5.0

      kratika singh's Review Sourced from Google

      “Great company for work. Management is so supportive and having friendly environment.”Salary and incentives are generally paid on time, and in many cases are substantial.“On‑time salary and huge incentives are paid to almost everyone here.”Employees value flexible timings, project bonuses, and transport perks like one‑way cab services.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Hugo

    VerifiedVerified by the DesignRush team for authenticity and credibility.

    World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages

    Hugo provides secure, end-to-end customer support, back office, AI operations, and trust & safety solutions for US-based and global clients. We are PCI DSS, ISO 27001, HITRUST, SOC 2 certified and HIPAA & GDPR compliant, to serve regulated industries including fintech, healthcare, and SaaS platforms...

    Top Services:

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Transcription Services
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed

    Hugo Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Transcription Services
    • Translation Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Google
    • Meta
    • Outschool
    • Topicals
    • Attentive
    • Faire
    • Sakara
    • Aurora
    Data sourced from the agency's DesignRush profile

    Hugo Reviews & Testimonials

    • Greg Digneo
      Greg Digneo founder at content guppy
      5.0

      B2B Review from Greg Digneo

      Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.

    • Nimmit Shah
      Nimmit Shah Owner at Pi Asset Management Ltd
      5.0

      BPO Review from Nimmit Shah

      Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.

    • Jambu Subramanian
      Jambu Subramanian Senior Manager of Operations at Kasha Global
      5.0

      Customer Support Review from Jambu Subramanian

      Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Redefining Customer Experience

    We turn every interaction into a lasting relationship. Blending global reach with local expertise, AI-driven tools, and genuine human empathy, we help businesses transform customer journeys across every channel...

    Top Services:

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Show more
    Location
    Albany, New York
    Number of Employees
    500 - 999
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    26 Projects Listed

    Top Customer Service Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Trainual Inc
    • 15Five
    • ElectrIQ Marketing
    • YCharts
    • PERQ
    • GMass
    • Heinz Marketing Inc
    • Arch-Con Corporation
    Data sourced from the agency's DesignRush profile

    Top Customer Service Reviews & Testimonials

    • Manoj Thenua
      Manoj Thenua Chief Executive Officer at Medico Hub
      5.0

      Customer Support Review from Manoj Thenua

      I recently engaged a customer support provider to manage client service and support tasks for my healthcare-oriented platform. From the outset, their team was extremely professional, responsive and attentive. Their onboarding process was smooth, prompt, and well-organized. Throughout the project they handled all support tickets including account queries, billing questions, technical issues and general user guidance with empathy and clarity.What impressed me most was their commitment to quality: they consistently responded quickly to inquiries (often within minutes), maintained a helpful and courteous tone, and followed up until the users problems were fully resolved. Feedback from my users has been overwhelmingly positive: many praised how easy it was to get help and how satisfied they were with the assistance.Thanks to their efficient support, user satisfaction and retention improved noticeably compared to the period before they handled support. I also experienced fewer escalations and received fewer complaints overall. Their professionalism and consistency gave me peace of mind and freed me to focus on growing the platform rather than handling day-to-day support issues.Overall, working with them has been a very positive and productive experience the quality of support exceeded my expectations.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • When you succeed, we succeed!

    IT Advisors Online (ITAdOn) is a growing team of technology experts who are passionate about helping companies like yours boost their effectiveness. Join ITAdOn today and grow your business. When you succeed, we succeed!...

    Top Services:

    • IT Services
    • Managed Services
    • HR Outsourcing
    • UI/UX Design
    • IT Compliance Solution
    • Show more
    Location
    Philadelphia, Pennsylvania
    Number of Employees
    Under 49
    Average Hourly Rate
    $10/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    1 Project Listed

    ITAdOn IT Solutions Services

    • IT Services
    • Managed Services
    • HR Outsourcing
    • UI/UX Design
    • IT Compliance Solution
    • Cybersecurity
    • Cloud Consulting
    • Phone Answering Services
    • Staff Augmentation
    • CRM Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IT Industry
    • Staffing Industry
    • Standard Technology
    Data sourced from the agency's DesignRush profile

    ITAdOn IT Solutions Reviews & Testimonials

    • Riel
      Riel Review from Google
      5.0

      Riel's Review Sourced from Google

      I've had my ups and downs hiring various IT professionals to assist in our tech operations. A trusted friend recommended this firm, and since then, I haven't looked back. Dealing with ITAdOn has been delightful; they have been our most reliable partner so far, and no provider I've ever hired has come close in terms of responsiveness, accountability, and professionalism.I've achieved great results with them, receiving fantastic IT support and meeting our recruiting needs. Huge thanks to the ITAdOn team for helping us scale our business.

    • Donald Romeo
      Donald Romeo Review from Google
      5.0

      Donald Romeo's Review Sourced from Google

      I have been very satisfied with the IT Support we have received from ITAdOn. ITAdOn has helped us build a secure IT infrastructure that gives us peace of mind (especially where there are a lot of cybersecurity and ransomware risks nowadays). Every staff member is very competent, responsive, and easy to work with. They treat us like their own and do whatever it takes to properly get the job done. The team members at ITAdOn are truly the professionals you want on your team helping you out when your technology snags an issue. Knowing I can rely on them, they are our go-to IT support company here in Philadelphia! I highly recommend them.

    • Cameron Anchondo
      Cameron Anchondo Review from Google
      5.0

      Cameron Anchondo's Review Sourced from Google

      ITAdOn has been managing our IT infrastructure for the last few months and we couldn’t be happier. The technical support team is very responsive and extremely knowledgeable. I feel great that our network, server, and our workstations are up to date and running smoothly. They recently upgraded our workstations to Windows 11 which was effortless on our end and everything is working seamlessly. Very happy with their service.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • For Every Voice, We Deliver a Solution

    We help businesses connect with their customers through fast, friendly and reliable communication...

    Top Services:

    • BPO
    • Call Centers
    • Customer Support
    • Phone Answering Services
    • Show more
    Location
    Denver, Colorado
    Number of Employees
    250 - 499
    Average Hourly Rate
    $8/hr
    Minimal Budget
    $1,000 - $10,000

    Vozaa Solutions Services

    • BPO
    • Call Centers
    • Customer Support
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Milestone Constraction
    • Liku Transportation
    • Naseba Animal Nutrition
    Data sourced from the agency's DesignRush profile
  • Hit Rate Solutions: Affordable Call Center ForSMEs US Businesses

    Decreasing costs, saving money, increasing leads, and enhancing your business: make Hit Rate Solutions your first choice for an outsourced call center!...

    Top Services:

    • Call Centers
    • Phone Answering Services
    • Customer Support
    Location
    Chicago, Illinois
    Number of Employees
    100 - 249
    Average Hourly Rate
    $7/hr
    Minimal Budget
    Under $1,000

    Hit Rate Solutions Services

    • Call Centers
    • Phone Answering Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Mark Medeiros
    • David Tillman
    • Sandy Zell
    Data sourced from the agency's DesignRush profile

    Hit Rate Solutions Reviews & Testimonials

    • ALIMINA REYES HERNANDEZ
      ALIMINA REYES HERNANDEZ Review from Google
      5.0

      ALIMINA REYES HERNANDEZ's Review Sourced from Google

      We have been using this call center for several months and we are very pleased. They answer calls quickly, the staff is friendly and well-trained, and the reports are clear and accurate. They have significantly improved the efficiency of our customer service.

    • Au-Niq Vybze
      Au-Niq Vybze Review from Google
      5.0

      Au-Niq Vybze's Review Sourced from Google

      I use Hit Rate with my business and they have been very professional and attentive to my concerns and needs. Any adjustment I request, they are able to make. Hit Rate has an easy to use platform with great service. I'd recommend to anyone.

    • Ms RobynHood
      Ms RobynHood Review from Google
      1.0

      Ms RobynHood's Review Sourced from Google

      They are a total ripoff. They play a good game to make it seem like they are doing something for you but reality they are not. You just waste your money with them. They string you along and then try blaming your leads as the reason they are not getting appts. That is false! Other people used the same leads and got results. Stay clear of these people. They are in the Philippines not in Chicago.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Offshore Data Entry Service: Precision, Speed and Security

    Top Offshore BPO company...

    Top Services:

    • BPO
    • Accounting
    • Customer Support
    • Market Research
    • Web Design
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    100 - 249
    Average Hourly Rate
    $5/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    4 Projects Listed

    Offshore India Data Entry Services

    • BPO
    • Accounting
    • Customer Support
    • Market Research
    • Web Design
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • allianze bpo
    • nexgen
    • india data entry
    Data sourced from the agency's DesignRush profile

    Offshore India Data Entry Reviews & Testimonials

    • Lisa Rozario
      Lisa Rozario Marketing Manager at D.E Exports LLC
      5.0

      Document Digitization Review from Lisa Rozario

      We approached offshore data entry for our data entry process. They adeptly transformed our process. An excellent and efficient team, delivering quality work on time. I recommend Offshore India Data Entry for data entry requirements.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Outsource With Confidence

    Platonics provides cost-effective medical staffing solutions with HIPAA-trained remote staff. Build your ideal team and save up to 75% on staffing costs...

    Top Services:

    • Call Centers
    • BPO
    • IT Compliance Solution
    • Transcription Services
    • Phone Answering Services
    • Show more
    Location
    Houston, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $5/hr
    Minimal Budget
    Under $1,000

    Platonics LLC Services

    • Call Centers
    • BPO
    • IT Compliance Solution
    • Transcription Services
    • Phone Answering Services
    • Customer Support
    • IT Services
    • HR Outsourcing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Health Care Industry
    • Software & IT Services Industry
    • HR Industry
    Data sourced from the agency's DesignRush profile

    Platonics LLC Reviews & Testimonials

    • Ariana S
      Ariana S Review from Google
      5.0

      Ariana S's Review Sourced from Google

      I've had a great experience working with Platonics for staffing support. Their team is super friendly and easy to work with. They took time to understand what I needed before recommending candidates. It all felt smooth and much less stressful than typical hiring. The staff they provided were professional and easy to integrate, and I felt like my opinions were really heard. I'd definitely recommend them for reliable remote staffing support.

    • Ron Shahaf
      Ron Shahaf Review from Google
      5.0

      Ron Shahaf's Review Sourced from Google

      Aly has been amazing to work with, professional, responsive, and extremely supportive throughout the process. Thank you Platonics for being the bridge between us and the Philippines. Great experience overall.

    • Jessica April Santos
      Jessica April Santos Review from Google
      5.0

      Jessica April Santos's Review Sourced from Google

      We worked with Platonics Solutions for operational and staffing support, and the experience has been consistently smooth and reliable. Their team helped us with recruitment, HR coordination, payroll, and admin tasks, which significantly reduced our internal workload.What I appreciate most is how they take time to understand the role requirements and company culture before recommending candidates. The profiles they provide are well-screened, which saves time and leads to better hiring decisions. Communication is clear, timelines are respected, and they stay responsive throughout the process.For companies that need dependable remote staff and structured operational support, Platonics Solutions is a practical partner. They make scaling easier without the usual administrative burden, and their professionalism shows in every step of the engagement.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • We talk, We Listen, We Provide Solutions

    Hire Live Support is a full-scale BPO service provider and a digital marketing company with 10+ years clientele and preparedness. We specialize in providing the leading live support services and new-age digital marketing gigs to SMEs, Enterprises, and Startups to delegate, scale, and manage business...

    Top Services:

    • Call Centers
    • BPO
    • Web Design
    • Web Development
    • SEO
    • Show more
    Location
    Cerritos, California
    Number of Employees
    250 - 499
    Average Hourly Rate
    $5/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    16 Projects Listed

    Hire Live Support Inc Services

    • Call Centers
    • BPO
    • Web Design
    • Web Development
    • SEO
    • Phone Answering Services
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    Hire Live Support Inc Reviews & Testimonials

    • Alex Stone
      Alex Stone Review from Google
      5.0

      Alex Stone's Review Sourced from Google

      Partnering with Hire Live Support has been one of the best decisions for Our Company. Over the past two years, they have consistently delivered exceptional service and have handled our operations seamlessly, allowing us to focus on growth without any operational worries.We currently have a team of 13 experienced agents working with us through Hire Live Support across multiple departments, including Customer Support Representatives, Go-High Level Tech Experts, and exceptional Customer Experience Agents. The level of professionalism, dedication, and reliability they bring is truly outstanding. They have ensured smooth day-to-day functioning, provided well-trained resources, and managed our processes with complete accountability.Finding an outsourcing agency as reliable as Hire Live Support is rare. They have been the most dependable and trustworthy partner I’ve worked with, and I continue to be impressed by their commitment to excellence.I highly recommend Hire Live Support to anyone looking for a reliable outsourcing partner.

    • Brit Wilbanks
      Brit Wilbanks Review from Google
      1.0

      Brit Wilbanks's Review Sourced from Google

      Please don't apply to companies open jobs posing as a candidate. The job market is hard enough for people out here, without businesses getting flooded with other businesses slide decks trying to make sales connections.Sincerely,The recruiter who had to look at your stupid slide deck.

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Call Answering Services FAQs

What types of businesses usually use professional call answering services in the USA?

Establishments that handle a lot of time-sensitive calls often rely on inbound call center services, including: 

  • Small businesses: According to Dialzara, each missed call can cost small businesses anywhere from $100 to $1,200, depending on the industry. Over time, missed calls can quickly add up to significant lost revenue and missed growth opportunities. 
  • Healthcare clinics: Heavy patient call volume and strict HIPAA requirements drive demand for reliable call handling. Answer Our Phone reports that healthcare providers make up about 17% of all answering service users. 
  • Legal firms: Quick responses to new client inquiries are critical to securing new cases. As users, legal practices represent 32% of phone answering service providers. 
  • Home services: Trades like plumbers and electricians often handle urgent service requests. Phone calls convert to revenue 10 to 15 times more than traditional web leads. 
  • eCommerce: Retailers use phone support to resolve product and order issues quickly, helping reduce cart abandonment. 
  • Startups: Early-stage companies need reliable call coverage despite limited staff to capture leads and inquiries. 
  • B2B service providers: They rely on timely phone responses for scheduling, support, and lead qualifications. 
  • Real estate agencies: Agents use call support to manage inquiries and book property viewings when unavailable. 

What services do most phone answering providers offer?

Most providers offer: 

  • Live call answering: Responding to callers in real time instead of voicemail, ensuring callers reach a real person. 
  • Message taking: Capturing caller details accurately when staff are unavailable, so no inquiries or leads are lost. 
  • Call routing: Directing calls to the correct person or department to reduce delays and miscommunication. 
  • Appointment scheduling: Booking meetings or service appointments on behalf of the business for call-driven operations. 
  • After-hours support: Covering calls outside regular business hours when internal teams are unavailable. 
  • Overflow handling: Managing extra call volume during peak periods to prevent long wait times and missed calls. 
  • Basic customer support: Answering common questions and providing general assistance to maintain a consistent customer experience.

How much do inbound call center services cost in the US?

Pricing in the US varies depending on call volume, features, and the level of support a business needs. On average, an answering service provider will charge between $0.80 per minute and $1.17 per minute. 

The figures below are averages compiled from multiple industry sources. 

  • Entry-level:$75–$200 per month, typically covering basic live call answering and limited minutes. 
  • Mid-tier: $100–$600 per month, offering more minutes along with services like call routing, message taking, and appointment scheduling. 
  • Premium/high-volume: $1,500+ per month, usually for businesses that require extensive coverage, custom workflows, dedicated agents, or complex call handling. 

The pricing schemes you can choose from when using an answering service include:  

  • Pay by the minute 
  • Pay per call 
  • Monthly subscription 

What additional costs should I expect from these providers?

Beyond the base monthly fee, many providers charge for add-ons or higher usage. Extra costs may include: 

  • Call volume overages: Fees are applied when you exceed the number of minutes or calls included in your plan. 
  • Bilingual support: Often English-Spanish in the US, typically priced as a premium due to specialized staffing. 
  • CRM integration: Additional charges for syncing call data or setting up custom workflows with customer management systems. 
  • Appointment booking: Higher fees because booking calls require more agent time and detailed handling. 
  • Weekend or after-hours coverage: Coverage outside standard business hours is sometimes billed separately. 
  • Dedicated agents: A significant cost increase for businesses that require consistent or specialized representatives. 

How quickly can a professional phone answering service be set up?

Most inbound call centers can onboard new clients within a few days to about one week for straightforward setups, including basic scripts, call handling instructions, routing rules, and testing.  

This timeline suits businesses with minimal customization.  

More complex requirements, such as detailed scripts, multi-step call flows, CRM or scheduling integrations, or compliance needs, can extend onboarding to one to two weeks or more, particularly in regulated industries like healthcare or legal.  

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