Our directory features the top BPO companies in the USA, evaluated using five ranking criteria, 12 expert reviewers, and 263+ verified client reviews, giving you a reliable way to choose the best BPO provider.

Select the Best BPO Company in the USA

288 Companies - Rankings updated: September 07, 2026

DesignRush evaluates the BPO companies listed based on expertise, credentials, and client satisfaction ratings, using objective data and verified reviews. Some placements are sponsored.

United States × Sort by: Avg Hourly Price: Low to High ×
  • The Call Center Experts.

    The Call Center Experts.

    Go4Customer specializes in call center outsourcing, offering innovative and performance-driven customer support solutions across various industries. Through advanced technology, in-depth insights and industry expertise, we provide a comprehensive approach that covers voice, live chat, email and social media...

    Top Services:

    • Accounting
    • BPO
    • Call Centers
    • Email Marketing
    • Customer Support
    • Show more
    Location
    Oak Grove, North Carolina
    Number of Employees
    500 - 999
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000
  • A Digital Marketing Agency Led by Upworks Top-Rated Freelancers.

    A Digital Marketing Agency Led by Upworks Top-Rated Freelancers.

    We are dynamic and versatile team of digital marketing experts who bring together diverse talents and experiences to deliver exceptional results for our clients...

    Top Services:

    • SEO
    • PPC
    • Social Media Marketing
    • Video Production
    • BPO
    • Show more
    Location
    Los Angeles, California
    Number of Employees
    Under 49
    Average Hourly Rate
    $20/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    1 Project Listed
  • When you decide to outsource your needs to Allianze BPO International, we make it a point ensure an accurate and quality-oriented output, no matter what the size of the project is. We have a team of professional and dedicated team members who possess a high set of skills and expertise...

    Top Services:

    • Email Marketing
    • Social Media Marketing
    • SEO
    • Video Marketing
    • eCommerce
    • Show more
    Location
    Denver, Colorado
    Number of Employees
    100 - 249
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000
  • Top Rated Medical Billing Company

    Top Rated Medical Billing Company

    BilNow is a premier provider of end-to-end Revenue Cycle Management (RCM) solutions, dedicated to optimizing the financial health of healthcare practices. We specialize in precision Medical Coding and Billing Services, ensuring rapid claim submission and maximum reimbursement...

    Top Services:

    • BPO
    • Business Consulting
    • Digital Marketing
    Location
    New York City, New York
    Number of Employees
    250 - 499
    Average Hourly Rate
    $20/hr
  • Revenue Cycle Masters

    Revenue Cycle Masters

    BillingParadise started in 2004 as a small medical billing company with big dreams. We wanted to enable group practices, hospitals, clinics and independent medical practice practices to run a healthcare organization without the pressure of working for a certain bottom-line...

    Top Services:

    • BPO
    Location
    Atlanta, Georgia
    Number of Employees
    100 - 249
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000
  • Crazy Good Outsourcing

    Crazy Good Outsourcing

    Trupp Global: Your Trusted Partner for Back-Office Support and Customer Experience Services...

    Top Services:

    • BPO
    • Customer Support
    • Call Centers
    • IT Services
    • Show more
    Location
    Orlando, Florida
    Number of Employees
    100 - 249
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000
  • A High-Tech BPO Services With Latest Technologies

    A High-Tech BPO Services With Latest Technologies

    Our Triniter BPO help top fortune and medium companies to expand their customer support and back-office support teams. As we have offices in Miami, US, Chennai, India and Manila, our BPO company has been able to work 24/7 continuously...

    Top Services:

    • BPO
    Location
    Miami, Florida
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $10,000 - $25,000
  • Since its inception in 2009, Intelegencia has been transforming businesses through its service offerings in Technology, BPO, Back Office, Data and Cloud Engineering...

    Top Services:

    • AI Development
    • Software Development
    • Blockchain
    • BPO
    • Big Data Analytics
    • Show more
    Location
    Philadelphia, Pennsylvania
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $20/hr
  • Built Differently to Delight.

    Built Differently to Delight.

    QuisLex is an award-winning alternative legal services provider that specializes in managed document review, contract management, compliance services, legal spend management, and legal operations consulting...

    Top Services:

    • BPO
    • Business Consulting
    Location
    New York City, New York
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000
  • Financial Business Process Outsourcing for Large and Mid-Sized Enterprises

    Financial Business Process Outsourcing for Large and Mid-Sized Enterprises

    IQ BackOffice is the leading accounting automation provider, offering 99.97% quality and up to 68% savings to companies around the globe...

    Top Services:

    • BPO
    • Accounting
    Location
    El Segundo, California
    Number of Employees
    500 - 999
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $10,000 - $25,000
  • Solvo is a company specially created to be a strategic partner in North America providing back office support for US based companies, turning it into our front office...

    Top Services:

    • BPO
    Location
    Tomball, Texas
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $20/hr
  • Professional Live Chat & Customer Support Agents

    Professional Live Chat & Customer Support Agents

    We build and manage your own dedicated teams of live chat agents, customer support agents, social media support, back-office support, and content translators...

    Top Services:

    • BPO
    • Call Centers
    Location
    West Palm Beach, Florida
    Number of Employees
    100 - 249
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000
  • MindSpace was founded in 2007 and offers bookkeeping outsourcing and accounting outsourcing services to individuals and SME’s who are based in the US, UK, Canada, Ireland, and Australia...

    Top Services:

    • Accounting
    • BPO
    • HR Outsourcing
    Location
    New York City, New York
    Number of Employees
    100 - 249
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000
  • Innovative Solutions That Power Your Business

    Innovative Solutions That Power Your Business

    Zventus is a global services provider of management consulting, staffing solutions, and outsourcing services that empower organizations to innovate, improve and grow their business...

    Top Services:

    • BPO
    Location
    Los Angeles, California
    Number of Employees
    100 - 249
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000
  • Enfinity Medical Billing optimizes revenue with expert billing, credentialing & consulting.

    Enfinity Medical Billing optimizes revenue with expert billing, credentialing & consulting.

    Enfinity Medical Billing is a healthcare revenue cycle management company that helps organizations maximize revenue and streamline operations through medical billing, transcription, credentialing, auditing, and consultation services...

    Top Services:

    • BPO
    Location
    East Brunswick, New Jersey
    Number of Employees
    50 - 99
    Average Hourly Rate
    $20/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    1 Project Listed
  • A Virtual Assistant Agency For Growing Businesses

    A Virtual Assistant Agency For Growing Businesses

    The Peak Hire helps busy founders and growing teams reclaim their time with dependable virtual assistants matched to their actual workflows. Our remote professionals support administration, customer service, sales, recruiting, operations, bookkeeping, CRM management, scheduling, inbox management and lead...

    Top Services:

    • BPO
    • HR Outsourcing
    • Phone Answering Services
    • Customer Support
    • Call Centers
    • Show more
    Location
    Miami, Florida
    Number of Employees
    Under 49
    Average Hourly Rate
    $20/hr
    Minimal Budget
    Under $1,000
  • All-in-One AI-Powered EHR, Medical Billing & RCM

    All-in-One AI-Powered EHR, Medical Billing & RCM

    FutureMD Solutions is a leading nationwide Revenue Cycle Management (RCM) firm providing end-to-end medical billing services to practices across the United States. While we have a strong footprint in the Texas healthcare market, our certified experts serve providers in all 50 states. We specialize in reducing...

    Top Services:

    • BPO
    • Transcription Services
    • Business Consulting
    • Accounting
    • AI Development
    • Show more
    Location
    Houston, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $20/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    12 Projects Listed
  • A Partner That Values Your Financial Health

    A Partner That Values Your Financial Health

    At Quantum Health Services, we simplify the process of finding the best medical billing services tailored to your practice. Our platform connects healthcare providers with top-rated billing specialists to ensure efficient revenue cycle management. With seamless inquiry forms and expert support, we help you...

    Top Services:

    • BPO
    Location
    Albuquerque, New Mexico
    Number of Employees
    Under 49
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $10,000 - $25,000
  • Your Trusted Partner For All Your Business Needs

    Your Trusted Partner For All Your Business Needs

    Allianze Infosolution is a leading BPO and AI data automation company in the USA offering data processing, virtual assistance, finance, healthcare, and engineering solutions...

    Top Services:

    • BPO
    • Accounting
    Location
    Denver, Colorado
    Number of Employees
    50 - 99
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000
  • Digitalizing your world!

    Digitalizing your world!

    Envision Circle is an innovative software solutions company. We are specialised in providing software solutions for ecommerce platforms, travel agencies and customer relationship management...

    Top Services:

    • Software Development
    • Digital Marketing
    • SEO
    • Social Media Marketing
    • eCommerce
    • Show more
    Location
    Sheridan, Wyoming
    Number of Employees
    50 - 99
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000
  • Complete revenue cycle management services from the highest reviewed RCM partner working with you.

    Complete revenue cycle management services from the highest reviewed RCM partner working with you.

    BellMedex is the nation's most highly rated revenue cycle management company. Our customers enjoy superior communication, rapid response times, best-in-class claims management, and exceptional claim follow-up and denial management...

    Top Services:

    • BPO
    Location
    Seattle, Washington
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000
  • Experts in Medical Billing, RCM and Healthcare Outsourcing Services

    Experts in Medical Billing, RCM and Healthcare Outsourcing Services

    NewTech RCM Solutions is a leading healthcare outsourcing service provider offering comprehensive revenue cycle management solutions and other customized services to healthcare providers throughout Nashville, TN and beyond. Our team of experts has years of experience in Durable Medical Equipment DME billing...

    Top Services:

    • BPO
    Location
    Gallatin, Tennessee
    Number of Employees
    Under 49
    Average Hourly Rate
    $20/hr
    Minimal Budget
    Under $1,000
  • Get Back to What Matters Weve Got the Solution

    Get Back to What Matters Weve Got the Solution

    Get Professional Medical Billing and Coding Services that eliminate headaches and maximize your Revenue. Let us handle the complexity while you concentrate on delivering exceptional care...

    Top Services:

    • BPO
    Location
    Webster, Texas
    Number of Employees
    250 - 499
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $10,000 - $25,000
  • No Stress, No Long Commitments

    No Stress, No Long Commitments

    Unbench is a B2B hiring platform that helps companies find top tech talent quickly and cost-effectively. Instead of working with multiple recruiting agencies separately, businesses can post a single request and receive pre-screened candidates from a network of vetted recruiting partners...

    Top Services:

    • Staff Augmentation
    • IT Services
    Location
    Clearwater, Florida
    Number of Employees
    Under 49
    Average Hourly Rate
    $20/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    2 Projects Listed
  • Revolutionizing Remote work.

    Revolutionizing Remote work.

    We believe that every BPO company knows and understands what they do. But very few know why they do what they do. And by "why" it does not mean to "make a profit" because that's a result and it always will be. With the Remote Group, our ultimate goal is to build relationships with those who share our beliefs...

    Top Services:

    • BPO
    • Customer Support
    • Digital Marketing
    • eCommerce
    • Managed Services
    • Show more
    Location
    Lewes, Delaware
    Number of Employees
    100 - 249
    Average Hourly Rate
    $20/hr
    Portfolios Count
    6 Projects Listed
  • From individuals and entrepreneurs, small and medium-sized businesses, right through to large corporations and government bodies, our administrative assistants are helping our clients become more efficient by streamlining their processes...

    Top Services:

    • Customer Support
    • BPO
    • Market Research
    • Transcription Services
    • Translation Services
    • Show more
    Location
    New York City, New York
    Number of Employees
    250 - 499
    Average Hourly Rate
    $24/hr
  • Vetted Virtual Assistants with a Broad Range of Expertise

    Vetted Virtual Assistants with a Broad Range of Expertise

    myVA360 provides on-going, on-demand support for businesses of all sizes. Get matched with a dedicated virtual assistant with a wide range of skills, for a fraction of the cost of hiring an employee...

    Top Services:

    • BPO
    Location
    Miami, Florida
    Number of Employees
    Under 49
    Average Hourly Rate
    $24/hr
    Minimal Budget
    Under $1,000
  • AI-Enabled IT and Digital Services Company

    AI-Enabled IT and Digital Services Company

    SunTec India is an AI-enabled IT and digital services company with 25+ years of experience, 1,500+ full-time employees, 8500+ clients worldwide, and a full spectrum of IT outsourcing, data solutions, digital engineering, eCommerce support, digital marketing and photo editing services...

    Top Services:

    • Web Development
    • Mobile App Development
    • eCommerce Development
    • SEO
    • Web Design
    • Show more
    Location
    Laguna Beach, California
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Portfolios Count
    6 Projects Listed
  • Spending Money and Other Resources carefully and not wastefully

    Spending Money and Other Resources carefully and not wastefully

    Thriftizer Solutions drives the businesses to ease up the burden of E-Commerce functions by taking advantage of sophisticated technology solutions by using shopify web design and development, SEO, web automation testing etc...

    Top Services:

    • Web Design
    • eCommerce Development
    • PPC
    • Digital Marketing
    • BPO
    • Show more
    Location
    Leander, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed
  • End-to-end CX solutions that delight customers.

    End-to-end CX solutions that delight customers.

    Make customer experience your strongest competitive advantage. CX forms the beating heart of Business Process Management, delivering success by boosting customer retention and ensuring less costly, more efficient operations...

    Top Services:

    • Customer Support
    • BPO
    • Call Centers
    • Phone Answering Services
    • Business Consulting
    • Show more
    Location
    Lexington, Kentucky
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    17 Projects Listed
  • Contact Center Services for Telecom, BFSI, Healthcare, Utilities, Travel, High-Tech Growth

    Contact Center Services for Telecom, BFSI, Healthcare, Utilities, Travel, High-Tech Growth

    With over 20 years of industry experience and a client base of 190+ companies spanning multiple sectors, Fusion CX Group is a trusted provider of top-notch call center and customer care services...

    Top Services:

    • BPO
    • Business Consulting
    • Call Centers
    Location
    Norcross, Georgia
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    3 Projects Listed
  • Powering Business Intelligence with AI-Driven Data Support

    Powering Business Intelligence with AI-Driven Data Support

    Data-Entry-India.com is a global Data & AI operations partner. Serving 3,850+ clients across 50+ countries, we specialize in enterprise data operations, AI training data services, digital commerce data support, data research and intelligence services, and document and content-related support...

    Top Services:

    • Big Data Analytics
    • BPO
    • AI Development
    • Managed Services
    • Business Consulting
    • Show more
    Location
    Laguna Beach, California
    Number of Employees
    500 - 999
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $10,000 - $25,000
  • AI-Enabled, Human-Validated Data Support, Engineered for Enterprises

    AI-Enabled, Human-Validated Data Support, Engineered for Enterprises

    SunTec Data is a global leader in AI-enabled data, BPO, and KPO solutions, backed by over 25 years of experience and 1,500+ data professionals across 50+ countries. Combining advanced AI tools with human-in-the-loop oversight, we deliver ISO-certified, HIPAA-compliant data management...

    Top Services:

    • Market Research
    • BPO
    • Big Data Analytics
    • eCommerce
    • AI Development
    • Show more
    Location
    Laguna Beach, California
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed
  • Vserve Ebusiness Solutions

    Verified Verified by the DesignRush team for authenticity and credibility.
    All-In-One E-commerce Technology Solution Provider: Because Every Click Matters.

    All-In-One E-commerce Technology Solution Provider: Because Every Click Matters.

    Vserve Ebusiness Solutions is an AI-powered Supply Chain Management and Ecommerce company with 10+ years of global delivery. We provide offshore teams, BPO, procurement, order and inventory management, customer support, and ecommerce solutions to reduce costs and improve efficiency...

    Top Services:

    • Logistics
    • Accounting
    • eCommerce Development
    • BPO
    • Call Centers
    • Show more
    Location
    New York City, New York
    Number of Employees
    500 - 999
    Average Hourly Rate
    $25/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    1 Project Listed
  • HR Management Done Right

    HR Management Done Right

    Tapping into the potential of North American markets, our HR firm specializes in connecting high-level talent from Mexico to your business. Our team specializes in recruitment, administration and management services that drive success for both employers and employees alike. We are committed to helping you...

    Top Services:

    • Customer Support
    • HR Outsourcing
    • BPO
    • Digital Marketing
    • Content Marketing
    • Show more
    Location
    Los Angeles, California
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Quality-centric Vietnamese IT Outsourcing Company

    Quality-centric Vietnamese IT Outsourcing Company

    LTS Group is a reliable Vietnam IT outsourcing company with 7+ years of experience in software development, software testing, and digital BPO...

    Top Services:

    • Software Development
    • Mobile App Development
    • Staff Augmentation
    • Software Testing
    • BPO
    • Show more
    Location
    Chantilly, Virginia
    Number of Employees
    250 - 499
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed
  • AI | ML | Cloud | Digital Transformation | Innovation & Strategic Growth | Mobile Apps

    AI | ML | Cloud | Digital Transformation | Innovation & Strategic Growth | Mobile Apps

    Our goal is to maintain work ethics throughout the project's duration in addition to technical excellence and on-time project completion...

    Top Services:

    • Digital Services
    • Digital Strategy
    • Mobile App Development
    • Software Development
    • eCommerce Development
    • Show more
    Location
    New York City, New York
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    5 Projects Listed
  • A Complete Health Care Solution

    A Complete Health Care Solution

    RCM Matter is a top Revenue Cycle Management company that offers a comprehensive product of fully integrated clinical, revenue cycle, credentialing, medical billing & coding, practice management solutions, coding transcription, and data management...

    Top Services:

    • BPO
    Location
    Glendale, California
    Number of Employees
    100 - 249
    Average Hourly Rate
    $25/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    2 Projects Listed
  • Precision Billing for Better Practice Health

    Precision Billing for Better Practice Health

    Rhode Island Medical Billing is a trusted medical billing agency that partners with healthcare providers to streamline claims processing, manage accounts receivable and maximize reimbursements. The agency focuses on accuracy, compliance and efficiency to help practices improve revenue cycle management...

    Top Services:

    • BPO
    Location
    Cranston, Rhode Island
    Number of Employees
    100 - 249
    Average Hourly Rate
    $25/hr
  • Your Complete RPO, IT, and Healthcare Staffing Solutions.

    Your Complete RPO, IT, and Healthcare Staffing Solutions.

    You have arrived at the ideal location if you are seeking a trustworthy partner to simplify your staffing requirements. Leading IT and healthcare staffing Solutions Cloud Space LLC is committed to producing customized and significant outcomes...

    Top Services:

    • Business Consulting
    • HR Outsourcing
    • Market Research
    • BPO
    • Show more
    Location
    Charlotte, North Carolina
    Number of Employees
    500 - 999
    Average Hourly Rate
    $25/hr
  • Enterprise Web/Mobile App Data Scraping Services

    Enterprise Web/Mobile App Data Scraping Services

    3i Data Scraping is a Best Web data scraping services and Data Extraction Company USA. Web Crawling, Data Mining Services to global clients. Hire our scraper experts the USA...

    Top Services:

    • BPO
    • Big Data Analytics
    • Digital Services
    • IT Services
    • Show more
    Location
    Houston, Texas
    Number of Employees
    250 - 499
    Average Hourly Rate
    $25/hr
  • Streamlined Billing, Maximized Profitability

    Streamlined Billing, Maximized Profitability

    A premier provider of Revenue Cycle Management (RCM) services specializing in medical and dental billing. With a focus on accuracy and efficiency, the agency helps healthcare providers optimize cash flow, enhance revenue integrity, and prioritize patient care...

    Top Services:

    • BPO
    Location
    South Bend, Indiana
    Number of Employees
    100 - 249
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • We ask the right questions to make sure we have a full understanding of your business. We are readily available at an hour of the day and on multiple channels...

    Top Services:

    • BPO
    Location
    Chicago, Illinois
    Number of Employees
    500 - 999
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Delivering Future

    Delivering Future

    We help startups and enterprises to drive digital engineering initiatives by helping them provide a rich, seamless experience to their customers across digital channels resulting in higher engagement, efficiency, and profitability...

    Top Services:

    • Software Testing
    • Software Development
    • IoT
    • Wearables
    • BPO
    • Show more
    Location
    Allen, Texas
    Number of Employees
    100 - 249
    Average Hourly Rate
    $25/hr
  • Professional Talents You Need.

    Professional Talents You Need.

    Global Hola is a virtual talent outsourcing agency dedicated to helping small businesses find exceptional professionals from around the globe. With one of our virtual assistants or talents on your team, you can focus more on big-picture projects while we handle remote tasks...

    Top Services:

    • BPO
    Location
    Gallatin, Tennessee
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • The New Age of Customer Experience

    The New Age of Customer Experience

    A global customer experience (CX) management solutions provider, Startek delivers best-in-class omnichannel CX, digital transformation, virtual receptionist, call and contact center, and enterprise tech services for leading brands, from Fortune 500s to fast-growing startups...

    Top Services:

    • BPO
    • Call Centers
    Location
    Greenwood Village, Colorado
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • USA-Based Medical Billing Company

    USA-Based Medical Billing Company

    Physicians Revenue Group, Inc. is the best medical billing company in the USA, that helps physicians to focus on patient care and boost their practice revenue...

    Top Services:

    • BPO
    • Digital Marketing
    • Web Design
    Location
    Downers Grove, Illinois
    Number of Employees
    500 - 999
    Average Hourly Rate
    $25/hr
    Minimal Budget
    Under $1,000
  • Empowering Digital Transformations

    Empowering Digital Transformations

    CodeFulcrum is an agile and progressive software company. Specializing in web, mobile and enterprise software development. Delivering products that are both visually stunning and technically ambitious with an unparalleled level of expertise...

    Top Services:

    • AI Development
    • BPO
    • Branding
    • Software Development
    • Show more
    Location
    South San Francisco, California
    Number of Employees
    50 - 99
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    2 Projects Listed
  • Revolutionize Your Healthcare Practice.

    Revolutionize Your Healthcare Practice.

    iCareBilling is a private American Healthcare IT Company that provides Insurance Credentialing, Medical Billing and other services to the healthcare industry across the United States, integrating services with any EHR, Practice Management, or Medical Billing Software...

    Top Services:

    • BPO
    • Web Design
    • WordPress Website Design
    • Managed Services
    • IT Services
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    500 - 999
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Direct Support for Operational Efficiency

    Direct Support for Operational Efficiency

    Reps Direct, a business process outsourcing (BPO) agency, specializes in providing highly skilled remote staff to support the growth and efficiency of businesses. By offering dedicated representatives fluent in multiple languages and equipped to handle diverse roles from customer service to tech support, Reps...

    Top Services:

    • BPO
    Location
    Las Vegas, Nevada
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000

BPO Services FAQs

What services do BPO companies in the USA typically provide?

US BPO providers support businesses across front-office, back-office, and operational functions, including: 

  • Customer support and call center services across phone, chat, and email. 
  • Back-office services such as data entry, billing, payroll, and document processing. 
  • Finance and accounting support, including bookkeeping, AP and AR, and reporting. 
  • Human resources outsourcing covering recruitment support, onboarding, and HR administration. 
  • IT and technical support, including help desk and application support. 
  • Sales and lead generation service,s such as appointment setting and CRM management. 
  • Marketing operations support, including campaign execution and analytics. 
  • Industry-specific services for healthcare, legal, and financial operations. 

How much does it cost to hire a BPO company in the USA?

Based on DesignRush portfolio data, hiring a BPO company in the USA costs between $90 and $100 per hour, depending on service type, specialization, and delivery model. 

Project-based pricing: 

  • Small projects: $20,000 to $25,000 for short-term or limited-scope support, usually 2 to 6 months. 
  • Mid-range contracts: $25,000 to $100,000 for ongoing back office, customer support, or healthcare billing over 6 to 18 months. 
  • Large-scale programs: $100,000 to $500,000+ for long-term, multi-team operations such as customer service, sales support, or medical billing. 
  • Enterprise-level BPO: $1 million+ annually for high-volume, regulated, or fully managed operations. 

In practice, most US BPO contracts fall between $25,000 and $250,000, with pricing driven by workload volume, service complexity, and contract duration. 

Which industries most commonly use BPO services in the US?

BPO companies most commonly serve: 

  • Information technology, with 77% of organizations outsourcing IT infrastructure and 72% outsourcing application and software development. 
  • Healthcare and medical billing, including claims processing, coding, and patient support. 
  • Finance and accounting, where 54% outsource finance functions, and 60% outsource tax-related processes. 
  • Legal services, with 68% of organizations are outsourcing legal and compliance tasks. 
  • Customer service and helpdesk operations, supported by 65% outsourcing of helpdesk and end user computing. 
  • Human resources, with 57% outsourcing HR functions such as payroll and benefits administration. 
  • Data and analytics are outsourced by 72% of organizations to improve reporting and decision-making. 
  • Retail, ecommerce, and back-office operations, including order management, procurement at 49%, and supply chain support at 52%. 

What outsourcing models do US-based companies typically offer?

They typically offer these outsourcing models: 

  • Onshore outsourcing with US-based teams. 
  • Nearshore outsourcing using teams in nearby regions. 
  • Offshore outsourcing for cost-sensitive, high-volume work. 
  • Dedicated team models for long-term operations. 
  • Project-based outsourcing for fixed scope work. 
  • Hybrid models combining multiple delivery locations and pricing structures. 

How do businesses measure ROI when outsourcing to a BPO partner?

Businesses measure performance and ROI by tracking: 

  • Service level agreements such as response time, resolution time, and accuracy. 
  • Cost savings compared to in-house staffing and operations. 
  • Productivity metrics like volume handled per agent or per hour. 
  • Quality scores including error rates, compliance, and customer satisfaction. 
  • Revenue impact for sales, retention, or collections focused programs. 
  • Regular reporting, benchmarking, and quarterly performance reviews. 

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