Heather Vecellio Review from Google

5.0 ★

Heather Vecellio's Review Sourced from Google

The Lead Wolf continues to complete our projects on time, often under budget and with excellent attention to detail. We are so grateful for the fast paced, high-level conscientious work. FIVE STARS!

Concepto Pizza Co. Review from Google

5.0 ★

Concepto Pizza Co.'s Review Sourced from Google

Great experience working with The Lead Wolf, super professional job, “Oz” the owner is an amazing person to work with, he is helping me with the marketing process for my company by doing and implementing strategies that gives my company more exposure over my competitors and attract more new customers, we have been working together for a couple weeks and I already started noticing the results. I highly recommend The Lead Wolf for your business!

Michael Konomanyi Review from Google

5.0 ★

Michael Konomanyi's Review Sourced from Google

Smart Outsourcing Solution took us from zero to a fully operational, globally capable support team in record time. We have worked with this team for a number of years now and could not be happier with our team members. They recruited and onboarded top‑tier talent with them available and ready to go as soon as we needed, and also handled all compliance and payroll headaches. Thanks to SOS’s 24/7 tech‑support desk, our new team now supports Fortune 500 customers across three continents without a hitch; issues are resolved in minutes, not days. Weekly progress calls keep us fully informed while their proactive approach means we scale smoothly, with no need to set up a local entity. If you want a turnkey way to build a remote team that can confidently serve the world’s biggest enterprises (complete with rock‑solid tech and SaaS support) I can’t recommend Smart Outsourcing Solution highly enough.

ben howlett Review from Google

5.0 ★

ben howlett's Review Sourced from Google

We were overwhelmed by seasonal spikes in customer enquiries, plant care scheduling, and online orders across multiple garden centres. Smart Outsourcing Solution’s Employer of Record (EOR) service helped us quickly hire a remote horticulture support team in the Philippines, handling compliance, payroll, and onboarding end‑to‑end. Result: faster response times, better stock and planting coordination, and the ability to scale our support across Southeast Asia without setting up local entities. Project Overview We needed reliable admin and customer support coverage to manage planting schedules, subscription garden kits, and care advice lines during peak growing months. SOS acted as our EOR, standing up a trained offshore workforce that now supports order management, chat support, and seasonal campaigns. What Do You Like the Most About Working with Smart Outsourcing Solution They understood seasonal labour swings and let us scale remote teams up or down without HR complexity. Compliance and payroll were fully managed, so we could focus on growing healthy gardens — not navigating labour law. What Can Smart Outsourcing Solution Improve on Further A self-serve forecasting tool tied to our sales cycles would help us plan headcount ahead of spring and holiday promotions. Results & Recommendation If you run a gardening or horticulture business and need flexible staffing, an Employer of Record (EOR) partner in the Philippines is a cost‑effective, compliant way to support growth, customer care, and seasonal demand across Southeast Asia.

Robert Greene Review from Google

5.0 ★

Robert Greene's Review Sourced from Google

Great service! Martin, Phil and the team really delivered for me when I needed help with the project. They found the staff I needed who were highly trained and competent, so it was a seamless process that made everything easier. Highly recommended.

Jackie B Review from Google

1.0 ★

Jackie B's Review Sourced from Google

Extremely disappointing experience with Answer United. We signed up expecting a professional answering service that would follow our script, properly represent our company, and provide transcripts/recordings of calls as promised. None of that happened. Within the first weekend of service, we lost multiple jobs due to calls being handled poorly and the script not being followed. The representatives often sounded unfamiliar with our business and procedures, which reflected badly on our company. When we requested transcripts and recordings, we were told would be available; they were never provided. Customer service was also very frustrating to deal with. When I asked for a refund because the service was not delivered as agreed, I was told they had already invested time setting up the account and script. We invested employee time into that process as well, only for the agreed-upon procedures to be ignored. After bringing up these issues, communication largely stopped, and calls/emails went unanswered. Based on our experience, I would strongly recommend looking elsewhere if you want an answering service that will professionally represent your business.

Deep R Review from Google

3.0 ★

Deep R's Review Sourced from Google

I used their service for a little over a year. They are very good at taking calls and usually answer them promptly. They would then pass on the message via email, though often some things in the message didn't make it across. However, if that was all I needed, then an answering machine would have been enough, I hired them as a virtual receptionist and to make appointments. Ultimately I left their service because, after more than a year they seemed to know very little about my business, they routinely had trouble answering callers' basic questions about the business. They often bungled appointment taking and I felt they were costing me business. I worked with them multiple times to change the script but still to no avail, they just didn't do a very good job as a VR. I think using them as a message-taking service is fine but would not expect anything more of them.

Jon Liebertz Review from Google

5.0 ★

Jon Liebertz's Review Sourced from Google

Our favorite vendor, Answer United! As a growing company with a handful of Customer Care staff inhouse, we had a critical need to find a partner that could handle our call influxes during prime time as well as assist in creating an Emergency Line which our clients could use that would reach our after hours manager. Barbara and the Answer United group have exceeded our expectations in not only the quality of service, but their ability to make small, custom changes that really boost our ability to provide a higher level of communication to our customers. Looking forward to expanding our business relationship into the 2020 year!

Chand Anwar Review from Google

5.0 ★

Chand Anwar's Review Sourced from Google

Working at Capanicus has been a great experience. The team is supportive, projects are challenging yet rewarding, and there’s a strong focus on professional growth. I truly appreciate the collaborative work culture here.

Shivani Pundir Review from Google

5.0 ★

Shivani Pundir's Review Sourced from Google

"Great place to work! Supportive team, innovative projects, and endless opportunities to learn and grow. Proud to be part of such an amazing IT company!"🤩

Md Nehal anwar Review from Google

5.0 ★

Md Nehal anwar's Review Sourced from Google

My web development internship at Capanicus (Noida) has been a great learning journey. I've worked on real projects using HTML, CSS, JavaScript, and React, while also learning about Git, APIs, and responsive design. The team environment is very encouraging and growth-oriented.