The top BPO agencies in 2026 are Keach Assistants, ARDEM Incorporated, and EuroCom CX, selected from 60 agencies vetted by DesignRush on the basis of verified client reviews (4.5 avg. rating), project outcomes and industry expertise. Keach Assistants leads the ranking for BPO, followed by ARDEM Incorporated and EuroCom CX.

#AgencyRatingMin projectHourlyLocation
1Keach Assistants 4.6 (3) $1,000 - $10,000$10/hrHouston, Texas
2ARDEM Incorporated 4.2 (1) $1,000 - $10,000InquireHillsborough Township, New Jersey
3EuroCom CX New $1,000 - $10,000$14/hrTirana, Albania
4Corient Business Solutions New $1,000 - $10,000$12/hrCoventry, United Kingdom
5Evateck New $1,000 - $10,000$16/hrFort Lauderdale, Florida
4.5 avg. rating from 445 verified reviews
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Reviews undergo a stringent verification process to ensure reliable information about each agency from verified past clients.
We’ve updated our Average Star Rating system to give you the most accurate summary of all client reviews. Read more.
Finance & Accounting Function × $1,000 - $10,000 ×

Best BPO Providers

Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.

  • Transform Your Workflow with Highly Skilled Virtual Assistants.

    Keach Assistants is a U.S.-based virtual assistant company specializing in providing expert bookkeeping, accounting, eCommerce, and data entry services. Our team of highly skilled virtual assistants is equipped to handle the complexities of modern business tasks, helping you streamline operations and improve...

    Top Services:

    • BPO
    Location
    Houston, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000

    Keach Assistants Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Soul2Summit
    • Zenith Stallion Station
    • Team Trinity Fitness
    • Promethean Risk Solutions
    Data sourced from the agency's DesignRush profile

    Keach Assistants Reviews & Testimonials

    • Cary Caballero
      Cary Caballero Director of Marketing at Cosmetic Group USA
      5.0★

      Social Media Marketing Review from Cary Caballero

      I can confidently say that Keach Assistants have greatly boosted our business. They also coordinate our appointments, call our clients, and in some cases promote our business. They provide strong support and clear all fields that allow us to concentrate on the sales and expansion of our company. The service has been splendid!

    • Kristine Holly
      Kristine Holly Chief Technical Officer (CTO) at Confidential
      5.0★

      Virtual Assistant Review from Kristine Holly

      Billing of medical records was a very large issue until we sought the services of Keach Assistants. Their virtual assistants have helped in our billing process in that we process the payments faster than before and with little or no errors. Im glad we are able to get this very important part of our business taken care of in such an organized manner.

    • Kaylee Slone
      Kaylee Slone Digital Marketing Manager at Authors Breeze
      5.0★

      Business Consulting Review from Kaylee Slone

      Being a completely scatty and non-tech driven "creative," I could not survive without Keach Assistants. They are calm people who can bring me down from the ceiling when I am panicked about something and who can deal with the more complicated details of my business proficiently and charmingly. It is always nice also to learn from them because they are knowledgeable in a wide range of business skills. Without a doubt, I would highly endorse their services to anybody seeking the services of a highly skilled VAs, but still offering fairly affordable prices.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Understanding you makes us better. That is how we work smarter.

    ARDEM Incorporated is a strategic outsourcing partner providing automated business solutions that help our clients work smarter. We partner with some of the most well-established companies in the world along with several state and federal agencies...

    Top Services:

    • BPO
    • Accounting
    Location
    Hillsborough Township, New Jersey
    Number of Employees
    250 - 499
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed

    ARDEM Incorporated Services

    • BPO
    • Accounting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Financial
    • Healthcare
    • Retail
    • Manufactuing
    • Logistics
    • Government
    Data sourced from the agency's DesignRush profile

    ARDEM Incorporated Reviews & Testimonials

    • Matt Venner
      Matt Venner IT Manager at Agile Therapeutics
      4.8★

      Outsourcing Review from Matt Venner

      ARDEM created a solution for our AP workflow that integrates seamlessly into our current process. It did not require any extensive IT overhaul and is saving us quite a bit from our previous antiquated ways. Process was fast and the quality of their work is great. Highly recommend their team!

    • Adi S
      Adi S Review from Google
      5.0★

      Adi S's Review Sourced from Google

      I am currently working as an HR Intern at ARDEM Incorporated, and it has been a very positive learning experience for me.The organization provides a professional and supportive work environment where freshers are given the opportunity to understand real-time HR operations, recruitment processes, and employee engagement activities. The team is approachable, collaborative, and always willing to guide, which makes it easier to learn and grow.One of the key highlights is the structured workflow and clear communication, which helps in developing practical skills such as candidate coordination, documentation handling, and stakeholder interaction. The company also promotes a healthy work-life balance and encourages employees to take ownership of their responsibilities.Overall, ARDEM has been a great place to start my HR journey, helping me build confidence, enhance my professional skills, and gain valuable industry exposure.

    • Pamela Morin
      Pamela Morin Review from Google
      5.0★

      Pamela Morin's Review Sourced from Google

      Ardem Inc. has been a great partner for our accounts payable process. John Copeland is responsive and our analysts do a great job of following processes and communicating.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Quality over Quantity

    A Leading Outsourcing Center in Europe with the Healthy Ambition to Remain at the Top! Our business is on par with the standards established by the industry thanks to the exceptional quality and industry understanding that we provide. You may be certain that we will provide you the highest possible level of...

    Top Services:

    • BPO
    • eCommerce
    • Accounting
    • Phone Answering Services
    • Customer Support
    • Show more
    Location
    Tirana, Albania
    Number of Employees
    500 - 999
    Average Hourly Rate
    $14/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    3 Projects Listed

    EuroCom CX Services

    • BPO
    • eCommerce
    • Accounting
    • Phone Answering Services
    • Customer Support
    • Call Centers
    • Business Consulting
    • Market Research
    • HR Outsourcing
    • Translation Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Rocket Sharing
    • Audika Group
    • Digital One
    • Vodafone
    • TIM
    Data sourced from the agency's DesignRush profile

    EuroCom CX Reviews & Testimonials

    • Siar Residence
      Siar Residence Review from Google
      5.0★

      Siar Residence's Review Sourced from Google

      We’ve been working with EuroCom CX Services for our real estate campaign, and the results have been outstanding. Their team has been instrumental in helping us connect with potential buyers and renters, streamline our communication processes, and improve overall lead conversion.EuroCom CX has a deep understanding of the real estate industry, and their tailored solutions really made a difference in how we manage inquiries, follow-ups, and customer engagement. Their multilingual support allowed us to reach a wider audience, which was crucial for our international property listings. Whether it’s through live chat, phone support, or email, their team is always responsive and professional, ensuring no lead is missed.The customer experience management they provide is exceptional—they ensure every touchpoint with potential clients is smooth and efficient, from initial inquiries to final negotiations. Their ability to capture valuable insights and feedback from customers helped us fine-tune our strategies and better cater to our clients’ needs.If you're in the real estate sector and looking to improve your client engagement and sales process, I highly recommend EuroCom CX Services. Their expertise, flexibility, and commitment to results make them an invaluable partner.

    • Gaetano Ferrara
      Gaetano Ferrara Review from Google
      5.0★

      Gaetano Ferrara's Review Sourced from Google

      I was a EuroCom CX customer for a telecommunications project, and I must say I was extremely satisfied with their work. Their expertise in customer experience management is evident in every aspect of their service.What impressed me most was their ability to provide customized solutions to meet our specific needs. EuroCom CX carefully analyzed our current customer experiences and developed tailored solutions to improve our customers' interactions with our company. Thanks to their knowledge of the telecommunications industry, they provided solutions we hadn't even considered previously.Furthermore, their focus on ensuring a seamless customer experience across every touchpoint was extraordinary. This significantly improved our interactions with our customers and created a foundation for their loyalty and increased satisfaction.Their commitment to innovation was also a significant factor in our collaboration. EuroCom CX has provided us with cutting-edge technology platforms that have allowed us to improve our business efficiency, obtain real-time feedback from our customers, and optimize our operations to achieve our business goals.Finally, their excellent customer service and technical support have been impeccable. Their team has been responsive, professional, and available to answer all our questions and resolve any issues we encountered during our collaboration.In summary, I highly recommend EuroCom CX to any telecommunications company looking to improve customer experience, increase customer loyalty, and achieve business results. Their expertise, customized solutions, focus on customer experience, and commitment to innovation have been key factors in our successful collaboration.

    • Josè Freitas
      Josè Freitas Review from Google
      5.0★

      Josè Freitas's Review Sourced from Google

      As a client in the automotive industry, I had the pleasure of partnering with EuroCom CX to enhance our customer experience and ultimately increase and upscale our clientele. Working with EuroCom CX has been a game-changer for our business, and we are grateful for the exceptional support and guidance they have provided us.One of the most significant ways EuroCom CX helped us was by providing customized solutions that catered to our unique needs and requirements. Through a thorough analysis of our existing customer experience, EuroCom CX identified areas of improvement and developed tailored solutions to enhance our customer engagement and satisfaction. These solutions were not generic but tailored to our business, which made a significant difference.EuroCom CX's focus on delivering a seamless customer experience across all touchpoints was another critical factor in our success. From the initial contact to post-sale follow-up, EuroCom CX ensured that each customer interaction was seamless and consistent. This approach fostered customer loyalty and enhanced the chances of repeat business and positive referrals, ultimately leading to increased clientele.We were particularly impressed by EuroCom CX's commitment to technology and innovation. The company's sophisticated platforms integrated seamlessly with our existing systems, providing real-time insights into customer behavior and preferences. This data allowed us to make informed decisions and optimize our operations to drive revenue growth and expand our clientele.Finally, EuroCom CX's excellent customer service and support were outstanding. The team was responsive, knowledgeable, and professional, always going above and beyond to ensure our satisfaction. This level of support helped us to build a strong relationship with EuroCom CX and provided us with the confidence to trust them with our business needs.Overall, partnering with EuroCom CX has been one of the best business decisions we have made. Through their personalized approach, focus on delivering a seamless customer experience, commitment to technology and innovation, and excellent customer service, EuroCom CX helped us increase and upscale our clientele. We highly recommend EuroCom CX to any business seeking to enhance their customer experience and drive growth.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Customer Oriented Company! Enabling Businesses To Be Next-Gen Enterprises!

    Corient Business Solutions, based in Coventry, is a leading outsource accounting firm dedicated to empowering businesses with tailored financial solutions. Specializing in accounting, bookkeeping, payroll, and year-end services, Corient combines expertise with advanced technology to deliver accurate...

    Top Services:

    • BPO
    • Accounting
    Location
    Coventry, United Kingdom
    Number of Employees
    250 - 499
    Average Hourly Rate
    $12/hr
    Minimal Budget
    $1,000 - $10,000

    Corient Business Solutions Services

    • BPO
    • Accounting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Calathea Accounting
    • Northern Accountants
    • Ellyss Accountants & Business Advisers
    • Telfords Chartered Accountants, Kent
    • Mark Chartered Accountancy
    Data sourced from the agency's DesignRush profile

    Corient Business Solutions Reviews & Testimonials

    • Jaydeep Desai
      Jaydeep Desai Review from Google
      5.0★

      Jaydeep Desai's Review Sourced from Google

      I have worked with Corient for over two years, during which time they have consistently gone above and beyond to ensure every task is completed on time and to the highest standard.The Corient team is highly proactive, with prompt communication and meticulous attention to detail, which gives me complete confidence in the quality of their work. I would highly recommend Corient for their professionalism, reliability, and strong commitment to delivering results.

    • David Hannah
      David Hannah Review from Google
      5.0★

      David Hannah's Review Sourced from Google

      We have been using Corient Bookkeeping services for approximately 3 years now, and throughout this time their service has always been of the highest standard.Before using Corient, we were doing all of our invoice creation and statement sending in-house, but having transferred this across to them now has made a tremendous difference to our time spent in this regard.The Corient team are always quick to respond and look into questions or issues, and they are very knowledgeable at what they do, providing many spreadsheets and information to support their work.I would have no hesitation in recommending Corient should you have any similar requirements for your business.

    • Adrian Mudd
      Adrian Mudd Review from Google
      5.0★

      Adrian Mudd's Review Sourced from Google

      We have been using Corient Bookkeeping services for well over 7 years now. Having their crunching the numbers and keeping my company up to speed with reports and analysis has been essential.The Corient team are extremely communicative, helpful and knowledgeable and in my opinion the price paid for the level of service offered we have found to be extremely reasonable.Prior to using Corient, there was so much stress and so much valuable time was taken up on crunching the numbers, especially on the run up to each VAT quarter and on the lead up to Corporation Tax submission. As such I have no qualms in highly recommending this company to take your accounting needs.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Business processes, outsourced without compromise

    Evateck is a Business Process Outsourcing (BPO) provider helping businesses scale operations through dedicated and shared teams customer support, back-office, content moderation, and data entry. Expertise across SaaS, eCommerce, fintech, healthcare, and logistics...

    Top Services:

    • BPO
    • Customer Support
    • Call Centers
    • Phone Answering Services
    • Staff Augmentation
    • Show more
    Location
    Fort Lauderdale, Florida
    Number of Employees
    Under 49
    Average Hourly Rate
    $16/hr
    Minimal Budget
    $1,000 - $10,000

    Evateck Services

    • BPO
    • Customer Support
    • Call Centers
    • Phone Answering Services
    • Staff Augmentation
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Transportation & Logistics Industry
    • E-Commerce Industry
    • SaaS Industry
    • Healthcare Industry
    • Fintech Industry
    • iGaming Industry
    • Online Education Industry
    • Travel Industry
    Data sourced from the agency's DesignRush profile
  • The BPO With A Heart

    Founded in 2002, Antasis is a trusted Singapore-based provider of outsourced business solutions. We deliver world-class customer service, IT support, and back-office operations through a flexible, innovative workforce. Certified in ISO 27001, ISO 9001, Bizsafe Level 3, COPC, and Six Sigma, we ensure quality...

    Top Services:

    • BPO
    • Call Centers
    Location
    Singapore, Singapore
    Number of Employees
    250 - 499
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000

    Antasis Pte Ltd Services

    • BPO
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Getgo
    • Canadian Pizza
    • Healthy School Supply
    Data sourced from the agency's DesignRush profile

    Antasis Pte Ltd Reviews & Testimonials

    • nontombi mooi
      nontombi mooi Review from Google
      5.0★

      nontombi mooi's Review Sourced from Google

      wanted to confirm I received and email and i went through the interview process with someone who claims to be working and recruiting for your company. I want to confirm if it is legit they are recruiting from South Africa to work and be based in Cambodia.

    • Daryl Deanna
      Daryl Deanna Review from Google
      5.0★

      Daryl Deanna's Review Sourced from Google

      Receive a text from someone claiming from this company other branch, in Bukit Indah, JB. Can you guys clarified this?

    • Andrew Chng
      Andrew Chng Review from Google
      5.0★

      Andrew Chng's Review Sourced from Google

      I just wanted to let you know that it's been great working with Antasis. Thank you so much for meeting our needs and a partner that is easy to work with.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Innovative Solutions That Power Your Business

    Zventus is a global services provider of management consulting, staffing solutions, and outsourcing services that empower organizations to innovate, improve and grow their business...

    Top Services:

    • BPO
    Location
    Los Angeles, California
    Number of Employees
    100 - 249
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000

    Zventus Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Healthcare Industry
    • Insurance Industry
    • Fintech Industry
    Data sourced from the agency's DesignRush profile

    Zventus Reviews & Testimonials

    • Kaho Sakemi
      Kaho Sakemi Review from Google
      5.0★

      Kaho Sakemi's Review Sourced from Google

      Working at Zventus as a contractor has been one of the most insightful opportunities of my career. The projects I worked on were diverse and impactful, giving me hands-on experience in data analysis, marketing, and cross-functional collaboration. The leadership team is approachable, highly knowledgeable, and genuinely invested in helping you grow. The work culture is collaborative and supportive, making it easy to learn from colleagues and contribute meaningfully to company goals. I’ve gained valuable skills, industry knowledge, and professional connections that I hope to maintain with these individuals for years to come.

    • Harley Chen
      Harley Chen Review from Google
      5.0★

      Harley Chen's Review Sourced from Google

      I have just completed my four-month internship as an Associate Consulting Intern at Zventus, and I highly recommend this company as a place to work and intern.As a college student eager to break into the business world, I found Zventus to be an incredible launchpad. It provided me with the opportunity to apply what I’ve learned in school to real-world, client-oriented projects, while also engaging directly with senior management. Most importantly, they truly listen to your ideas and feedback.During my internship, I contributed to a variety of projects including market research, data analysis, marketing resource creation, business strategy, financial forecasting, and even project management. This diverse experience has been invaluable in preparing me for my future career.I have now secured an internship with a Fortune 500 company. My experience at Zventus was instrumental in this achievement. Not only was it my first internship in the U.S.—which significantly enhanced my resume—but it also gave me the deep knowledge and practical experience that became the highlight of my interview discussions.Thank you for all the amazing people here, each one of them is absolutely amazing to work with!

    • Gabriela Saavedra
      Gabriela Saavedra Review from Google
      1.0★

      Gabriela Saavedra's Review Sourced from Google

      I absolutely do not recommend working for this company. They are inefficient. If there is a problem, don't expect them to contact them, as they never show up. It seems like a school project where they never know what happened or who did what, and in the end, it's a collage of incomplete projects. They still want to pay the minimum and expect you to divide your time into three or four different activities. PLEASE DO NOT APPLY. This company is not worth it. They are inept, irresponsible, arrogant, and underpaid.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Diving Into Technology

    Riseup Labs is a global AI-first technology company delivering software, BPO, and CX solutions that help enterprises innovate faster, scale smarter, and grow sustainably. From Bangladesh to the world, we design and build reliable solutions and agentic workflows that drive real outcomes...

    Top Services:

    • Mobile App Development
    • Web Development
    • eCommerce Development
    • Software Development
    • Staff Augmentation
    • Show more
    Location
    Dhaka, Bangladesh
    Number of Employees
    250 - 499
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    6 Projects Listed

    Riseup Labs Services

    • Mobile App Development
    • Web Development
    • eCommerce Development
    • Software Development
    • Staff Augmentation
    • BPO
    • Design Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • UNICEF
    • Murka
    • World Health Organization (WHO)
    • Las Vegas Sands
    • Voodoo
    • Gameloft
    Data sourced from the agency's DesignRush profile

    Riseup Labs Reviews & Testimonials

    • MRIDUL KUMER
      MRIDUL KUMER Review from Google
      5.0★

      MRIDUL KUMER's Review Sourced from Google

      I had a great interview experience with Riseup Labs for the Amazon Marketplace Executive position. The interviewers were professional, friendly, and respectful throughout the process. They created a comfortable environment where I could confidently discuss my skills and experience.The recruitment process was well-organized, and communication was clear and timely. Regardless of the final outcome, I appreciate the opportunity to interview with such a professional team.Thank you, Riseup Labs, and I wish the team continued success.

    • Ruman Hawlader
      Ruman Hawlader Review from Google
      5.0★

      Ruman Hawlader's Review Sourced from Google

      I had a great interview experience with Riseup Labs. The interviewers were professional, friendly, and respectful throughout the process. The discussion was well-structured and gave me a clear understanding of the role. Thank you for the positive experience.

    • Tanvir Hossain
      Tanvir Hossain Review from Google
      5.0★

      Tanvir Hossain's Review Sourced from Google

      I had a very positive interview experience with Riseup Labs for the Data Analyst position. The interview process was well-organized, and the interviewers were professional, respectful, and approachable. They created a comfortable environment where I could discuss my technical skills, problem-solving approach, and previous experience with confidence.I especially appreciated the clear communication throughout the process and the opportunity to showcase my knowledge. Overall, it was a valuable learning experience, regardless of the outcome. Thank you to the Riseup Labs team for your time and professionalism. I wish the team continued success.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Your growth is our mission

    Connext helps companies build custom, dedicated offshore support teams...

    Top Services:

    • BPO
    • Call Centers
    • Customer Support
    • Transcription Services
    • Accounting
    • Show more
    Location
    Angeles, Philippines
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $11/hr
    Minimal Budget
    $1,000 - $10,000

    Connext Global Solutions Services

    • BPO
    • Call Centers
    • Customer Support
    • Transcription Services
    • Accounting
    • Staff Augmentation
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Home Depot
    • Sysco
    • Popeyes
    • Jack in the Box
    Data sourced from the agency's DesignRush profile
  • Showing the World a Better Way to Outsource

    Customer service and back-office support services are offered across all available channels by SupportNinja. Our main clients are Silicon Valley-based and international technology startups that receive VC funding. Apps, software, and platform-based technology enterprises that focus on serving consumers depend...

    Top Services:

    • BPO
    • Customer Support
    Location
    Dallas, Texas
    Number of Employees
    250 - 499
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000

    SupportNInja Services

    • BPO
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Checkr
    • HappySocks
    • SeatGeek
    • Nerdwallet
    • Cinedigm
    Data sourced from the agency's DesignRush profile
  • Back Office Support Services

    Outsource2india is a pioneering outsourcing company, providing a variety of Back Office Support services for global organizations...

    Top Services:

    • BPO
    • Business Consulting
    Location
    Princeton, New Jersey
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $40/hr
    Minimal Budget
    $1,000 - $10,000

    Outsource2india Services

    • BPO
    • Business Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Alcon
    • ARI
    • Maximus
    • Rogers
    • Redwood E-Learning System
    • Yale School of Management
    • Data Infinity
    • Loomis
    • Auto MiddleEast
    • Camnet
    Data sourced from the agency's DesignRush profile
  • Make Bold Choices

    We provide audit, tax and advisory solutions to individuals and corporations. Our mission is to allow you to make strategic decision and reporting deadlines through our exceptional service...

    Top Services:

    • BPO
    • Accounting
    Location
    Toronto, Canada
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000

    John Tan CPA Services

    • BPO
    • Accounting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Caseware
    • CCH
    • Karbon
    Data sourced from the agency's DesignRush profile
  • Your Trusted Partner For All Your Business Needs

    Allianze Infosolution is a leading BPO and AI data automation company in the USA offering data processing, virtual assistance, finance, healthcare, and engineering solutions...

    Top Services:

    • BPO
    • Accounting
    Location
    Denver, Colorado
    Number of Employees
    50 - 99
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000

    Allianze Infosolution Services

    • BPO
    • Accounting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Corporate Services Industry
    • Design Industry
    • Software & IT Services Industry
    Data sourced from the agency's DesignRush profile
  • Top Nearshore BPO Services for US & Canadian Businesses | 24/7 Call Center Services

    VLBPO is a strategic nearshore outsourcing partner enabling organizations to transform operational performance, reduce costs, and scale with speed and control through high-impact workforce solutions...

    Top Services:

    • BPO
    • Customer Support
    • Call Centers
    • Phone Answering Services
    • HR Outsourcing
    • Show more
    Location
    Kingston, Jamaica
    Number of Employees
    100 - 249
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000

    VLBPO Services

    • BPO
    • Customer Support
    • Call Centers
    • Phone Answering Services
    • HR Outsourcing
    • Accounting
    • Staff Augmentation
    • Managed Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IBTR
    • 100 BLVD
    • JSC
    Data sourced from the agency's DesignRush profile
  • Dedicated virtual assistants, fully vetted and fully managed.

    Stellar Staff places dedicated, full-time virtual assistants with US businesses that need real capacity, not another freelancer to manage. Clients interview a shortlist of pre-vetted candidates, pick the one they want, and start in five to six days. We handle sourcing, screening, onboarding, payroll, taxes...

    Top Services:

    • BPO
    • Customer Support
    • HR Outsourcing
    • Call Centers
    • Accounting
    • Show more
    Location
    Newport Beach, California
    Number of Employees
    250 - 499
    Average Hourly Rate
    $12/hr
    Minimal Budget
    $1,000 - $10,000

    Stellar Staff VA Services

    • BPO
    • Customer Support
    • HR Outsourcing
    • Call Centers
    • Accounting
    • Phone Answering Services
    • Business Consulting
    • Social Media Marketing
    • Content Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Curium Pharma
    • Six Degrees Executive
    • Cochrane
    • Kranus Health
    • Red Piranha
    • Sterling Industries
    • Magmic
    Data sourced from the agency's DesignRush profile

    Stellar Staff VA Reviews & Testimonials

    • John Lopez
      John Lopez Review from Google
      5.0★

      John Lopez's Review Sourced from Google

      We had a great experience with Stellar Staff! The entire process was seamless from start to finish. Their team made everything easy, communicated well, and helped us find a VA who was a great fit for our company. We would definitely recommend them!

    • Hawa Bah
      Hawa Bah Review from Google
      5.0★

      Hawa Bah's Review Sourced from Google

      I’ve had an amazing experience working with Stellar Staff, especially with my VA, Argen. She has been an incredible asset to my business—organized, dependable, and always willing to go above and beyond.What stood out the most was her support while I was on maternity leave. She helped manage client communications, kept projects moving, and made sure everything continued running smoothly. Having someone I could truly rely on during that time gave me so much peace of mind.Argen is proactive, detail-oriented, a fast learner, and genuinely cares about the success of the businesses she supports. I highly recommend Stellar Staff to anyone looking for a reliable virtual assistant agency. I’m so grateful for their support and look forward to continuing to work with them!

    • Lag Beauty
      Lag Beauty Review from Google
      5.0★

      Lag Beauty's Review Sourced from Google

      We have been working with Stellar Staff for several months now, (Kristina our Rep and Evelyn our VA) couldn’t be better!! We are truly happy of working with them, the process and the progress we’ve seen with them has been so effortless and rewarding. Very professional, attentive and just overall amazing. Looking forward to continue growing and building together. 100/10! ✨🫶🏽 Amazing company.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Healthcare Expertise. Scalable Solutions.

    BioResire is a healthcare and life-science outsourcing company delivering reliable BPO, medical data processing, healthcare operations, and specialized life-science support services. We combine skilled teams, structured workflows, and quality-focused processes to help organizations improve operational...

    Top Services:

    • BPO
    Location
    Hyderabad, India
    Number of Employees
    250 - 499
    Average Hourly Rate
    $150/hr
    Minimal Budget
    $1,000 - $10,000

    BioResire Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • US health Care
    • Omega
    • Optum
    Data sourced from the agency's DesignRush profile

    BioResire Reviews & Testimonials

    • Ambuj Narayan Maurya
      Ambuj Narayan Maurya Review from Google
      3.0★

      Ambuj Narayan Maurya's Review Sourced from Google

      I have gained something interesting than performing same workflow as I know everytime. So I will implement those insights into my work and knowledge.

    • Poojitha Reddy
      Poojitha Reddy Review from Google
      5.0★

      Poojitha Reddy's Review Sourced from Google

      I attended a workshop related to molecular biology and research fundamentals. The trainers used practical examples instead of only theory explanations. The workshop was very useful and easy to understand.

    • avuku divya
      avuku divya Review from Google
      5.0★

      avuku divya's Review Sourced from Google

      The training sessions were organized properly and study materials were shared after every class.The explanation were easy to follow even for beginners in life sciences..

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Fractional CFO & Accounting Services

    Level10 CFO is a new spin on outsourced CFO advisory and accounting services. With an advisory-led, tech-forward approach that always puts your interests first, we brave the crucial conversations to help your business evolve and grow...

    Top Services:

    • Accounting
    • BPO
    Location
    Lakewood, Colorado
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000

    Level10 CFO Services

    • Accounting
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Covered
    • Flagship Biosciences
    • Buderflys
    • Barrel
    • wishlist
    • The Pineapple Agency
    Data sourced from the agency's DesignRush profile
  • Small Business Accounting, Technology, & Growth Consulting.

    Fred Lundin CPA LLC is a Chicago-based CPA accounting and technology consulting firm specializing in serving e-commerce, solopreneurs, and small business owners. With a dedicated focus on these sectors, we provide tailored financial and technological solutions to help our clients thrive in their respective...

    Top Services:

    • Business Consulting
    • Market Research
    • Accounting
    • BPO
    • CRM Consulting
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    3 Projects Listed

    Fred Lundin CPA LLC Services

    • Business Consulting
    • Market Research
    • Accounting
    • BPO
    • CRM Consulting
    • ERP Consulting
    • Cybersecurity
    • IT Services
    • IT Compliance Solution
    • Cloud Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Retail Industry
    • Financial Industry
    • eCommerce Industry
    • Legal Industry
    Data sourced from the agency's DesignRush profile
  • Outsource Your Back Office Today

    Plus Back Office helps accounting firms, property management companies, and recruitment agencies build dedicated offshore teams in the Philippines. Unlike typical outsourcing, all staff work from a secure, office-based environment with company-managed systems and on-site supervision. We handle hiring, HR...

    Top Services:

    • BPO
    • Accounting
    • Customer Support
    • HR Outsourcing
    • Call Centers
    • Show more
    Location
    Cebu City, Philippines
    Number of Employees
    Under 49
    Average Hourly Rate
    $7/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed

    Plus Back Office Services

    • BPO
    • Accounting
    • Customer Support
    • HR Outsourcing
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Clever Visas
    • Better Accountants
    • Cerne Ventures
    • The Film Guys
    • On Call For You
    Data sourced from the agency's DesignRush profile
  • Elevating Business Efficiency. Driving Success.

    SkyTech Global is a Bangladesh-based global delivery, business process, and technology company powering scalable operations worldwide.Formerly SkyTech Solutions...

    Top Services:

    • BPO
    • Customer Support
    • Call Centers
    Location
    Dhaka, Bangladesh
    Number of Employees
    500 - 999
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000

    SkyTech Global Services

    • BPO
    • Customer Support
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • All City Duct Cleaning
    • SKY HOPE
    • Merchants Bank Inc
    Data sourced from the agency's DesignRush profile

    SkyTech Global Reviews & Testimonials

    • Redwan Ferdous
      Redwan Ferdous Review from Google
      5.0★

      Redwan Ferdous's Review Sourced from Google

      One of the best BPO center of Bangladesh, specially in operation of international call center. The location is in Uttara - Natore Tower and the office is quite spacious.Due to NDA, couldn't share the photo.

    • Raihan Abdullah
      Raihan Abdullah Review from Google
      5.0★

      Raihan Abdullah's Review Sourced from Google

      This team demonstrated excellent responsiveness and communication skills. They flawlessly executed our short-term data entry project with great attention to detail.

    • Abdullah Al Mamun
      Abdullah Al Mamun Review from Google
      5.0★

      Abdullah Al Mamun's Review Sourced from Google

      The biggest Call center in Bangladesh. Top notch environment and heart warming work space where you can be whoever but can belong like a family.Best way to start a career who wants to build their career in digital marketing. It doesn't matter what your background is if you prove you are passionate about the work this is the place for you.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Excellent People, Exceptional Service

    Upstream BPO Leads The Industry. With Multilingual And Omnichannel Support And Customer Experience (CX), Back-Office, Inside sales, tele sales, Lead generation, Digital Transformation, And Intelligent Automation Solutions. Our BPO Experts Have Over 25 Years Of Experience In Delivering Value And Better...

    Top Services:

    • Call Centers
    • BPO
    • HR Outsourcing
    • Customer Support
    • Show more
    Location
    Kuala Lumpur, Malaysia
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $8/hr
    Minimal Budget
    $1,000 - $10,000

    Upstream BPO Services

    • Call Centers
    • BPO
    • HR Outsourcing
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Changi Travel Services
    • Honeywell
    • Grab
    • TADA
    • Shell
    • Senoko Enenrgy
    • HP
    • Ninja Van
    • Cainiao
    • Best Express
    Data sourced from the agency's DesignRush profile
  • Modern accounting and outsourcing for corporate entities and international groups in Poland

    TOP Outsourcing supports companies operating in Poland with modern accounting, finance and reporting services. We work with Polish and international businesses, including subsidiaries and corporate groups, providing full-scope accounting, management and group reporting, KSeF and JPK compliance, financial...

    Top Services:

    • Accounting
    • BPO
    • Business Consulting
    • Customer Support
    • Show more
    Location
    Warszawa, Poland
    Number of Employees
    Under 49
    Average Hourly Rate
    $70/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed

    TOP Outsourcing Sp. z o.o. Services

    • Accounting
    • BPO
    • Business Consulting
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Polish subsidiary of an international aesthetic
    • International corporate group subsidiary
    • Foreign-owned services company operating in Poland
    Data sourced from the agency's DesignRush profile

    TOP Outsourcing Sp. z o.o. Reviews & Testimonials

    • Łukasz Machna
      Łukasz Machna Review from Google
      5.0★

      Łukasz Machna's Review Sourced from Google

      If you are doing business in Poland and need reliable accounting support, TOP Outsourcing is definitely worth considering. Professional, responsive and experienced in working with international companies.Through their trusted partners, they can also support companies entering the Polish market with company incorporation, a registered business address and other practical aspects of setting up operations in Poland. A great partner for companies planning to establish or develop their business in Poland.

    • Anna Drzyzga
      Anna Drzyzga Review from Google
      5.0★

      Anna Drzyzga's Review Sourced from Google

      I worked with Zbigniew for six years, and with Agnieszka for several. I can confidently say that they are top-notch specialists. They have the expertise and experience gained through years of working in various sectors. I recommend them to anyone needing high-quality services.

    • Bożena Wodarska
      Bożena Wodarska Review from Google
      5.0★

      Bożena Wodarska's Review Sourced from Google

      Very good communication, a focused approach, and extensive knowledge. Everything is clearly explained, and matters are handled efficiently and without unnecessary complications. I highly recommend them.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Consulting That Multiplies Your Success

    WGS2D is a boutique business and technology consulting firm built by experienced leaders from top-tier firms. We're known for moving fast, delivering real outcomes, and putting the client first always. What sets us apart is how we execute. We don't just advise; we own results. Our Say/Do ratio is 100%. if we...

    Top Services:

    • Managed Services
    • Cloud Consulting
    • IT Services
    • DevOps Consulting
    • Cybersecurity
    • Show more
    Location
    Oakland, California
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed

    WGS2D Consulting Services

    • Managed Services
    • Cloud Consulting
    • IT Services
    • DevOps Consulting
    • Cybersecurity
    • Business Consulting
    • BPO
    • AI Development
    • Software Development
    • Mobile App Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Software & IT Services Industry
    • Professional Services Industry
    • Finance Industry
    Data sourced from the agency's DesignRush profile
  • Connecting Businesses With High-Intent Customers

    First Call Solutions helps businesses grow through performance marketing, lead generation, and pay-per-call solutions. We specialize in delivering high-quality leads, inbound calls, and customer acquisition solutions across insurance, healthcare, home services, legal, and financial industries. Our focus is on...

    Top Services:

    • Affiliate Marketing
    • CRO
    • Media Buying
    • Digital Marketing
    • PPC
    • Show more
    Location
    Houston, Texas
    Number of Employees
    250 - 499
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed

    First Call Solutions Services

    • Affiliate Marketing
    • CRO
    • Media Buying
    • Digital Marketing
    • PPC
    • Social Media Marketing
    • Advertising
    • BPO
    • Market Research
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • QuoteWizard
    • SmartFinancial
    • PX.com
    • LeadProspect
    • Billy.com
    • LeadSquad
    • RGR Marketing
    • LeadGen Network
    • Active Prospect
    • Jornaya
    Data sourced from the agency's DesignRush profile
  • Managed nearshore BPO teams for regulated operations

    Actigy BPO helps companies build and run managed nearshore operations teams across Central and Eastern Europe. We support finance, compliance, healthcare, customer support, technical support, IT/QA, AI data operations, and back-office workflows with documented SOPs, trained operators, QA, and measurable...

    Top Services:

    • BPO
    • Customer Support
    • Call Centers
    • Accounting
    • HR Outsourcing
    • Show more
    Location
    Marbella, Spain
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000

    Actigy BPO Services

    • BPO
    • Customer Support
    • Call Centers
    • Accounting
    • HR Outsourcing
    • Phone Answering Services
    • IT Services
    • Staff Augmentation
    • IT Compliance Solution
    • Big Data Analytics
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • EU SaaS Company
    • Healthcare Operations Client
    • European Fintech Client
    Data sourced from the agency's DesignRush profile
  • Delegation For Exponential Success

    Virtual Assistant House, Corp. is a modern Business Process Outsourcing (BPO) and Virtual Assistance company delivering flexible staffing and managed outsourcing solutions. We provide dedicated virtual assistants, specialized remote professionals, and operational support teams tailored to the unique...

    Top Services:

    • BPO
    • Social Media Marketing
    • Call Centers
    • Customer Support
    • HR Outsourcing
    • Show more
    Location
    Davao City, Philippines
    Number of Employees
    100 - 249
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000

    Virtual Assistant House, Corp Services

    • BPO
    • Social Media Marketing
    • Call Centers
    • Customer Support
    • HR Outsourcing
    • eCommerce
    • Digital Marketing
    • Software Development
    • IT Services
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • We Propel
    • T Mobile
    • Verizon
    • Omega 3
    • AT&T
    Data sourced from the agency's DesignRush profile
  • mNotify helps businesses transform communication into digital growth. We are a software development company who provides customer engagement solutions including Custom Software Development, Bulk Messaging Solutions, AI Chatbot development, Call Center solutions and AI Powered automation. Our solutions enable...

    Top Services:

    • Web Design
    • UI/UX Design
    • eCommerce Development
    • Web Development
    • WordPress Website Design
    • Show more
    Location
    Accra, Ghana
    Number of Employees
    Under 49
    Average Hourly Rate
    $75/hr
    Minimal Budget
    $1,000 - $10,000

    mNotify Company Limited Services

    • Web Design
    • UI/UX Design
    • eCommerce Development
    • Web Development
    • WordPress Website Design
    • IoT
    • AI Development
    • Software Development
    • BPO
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • GT Bank (GTCO)
    • Ghana National Association of teachers (GNAT)
    • University of Ghana Business School
    • GIZ Ghana
    • USAID
    • Solidaridad Ghana
    • Kwame Nkrumah University of Science and Technology
    • Roverman Productions
    • Globe Productions
    • The OR Foundation
    Data sourced from the agency's DesignRush profile

    mNotify Company Limited Reviews & Testimonials

    • Kpabu Francis
      Kpabu Francis Review from Google
      5.0★

      Kpabu Francis's Review Sourced from Google

      It is a good channel to remind your customers of your business about their arrears or outstanding debts.

    • Simon Akwasi Agyei
      Simon Akwasi Agyei Review from Google
      4.0★

      Simon Akwasi Agyei's Review Sourced from Google

      I like your services, however it will be of a great help if you give an option where you have data of phone numbers already, where someone can do a bulk messaging to.Also, my account was restricted for reminding a client of a bill they supposed to pay, which is quite not fair...I don't remember being given a note that you can't sent reminders on bills.

    • Abdul-Rahaman Abdul-Razak
      Abdul-Rahaman Abdul-Razak Review from Google
      3.0★

      Abdul-Rahaman Abdul-Razak's Review Sourced from Google

      I organized an important program which requires a draft of a name as sender's name. To my surprised, you never fulfilled that for me. I complained thinking of having a redress and was ignored. If you have any doubt of your client, you have several ways of getting to know him better. In as much you do business, the customer has a right.Though I have really enjoyed your services earlier before that incident.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Your dedicated team in the Philippines, managed for you

    Offshored recruits and manages dedicated full-time staff in the Philippines for Australian businesses. Each team member works for one client only, in the client's systems and hours, across finance, administration, customer service, property, estimating, drafting and marketing roles. One all inclusive monthly...

    Top Services:

    • HR Outsourcing
    • BPO
    • Customer Support
    Location
    Sydney, Australia
    Number of Employees
    50 - 99
    Average Hourly Rate
    $8/hr
    Minimal Budget
    $1,000 - $10,000

    Offshored Services

    • HR Outsourcing
    • BPO
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Tread Studio
    • Colour Cosmetica
    • Health Care Pathways Australia
    • Haralambis
    Data sourced from the agency's DesignRush profile
  • Outsourcing Led By Your Most Trusted Partner

    Olymp BPO is a specialized outsourcing partner that delivers high-performance web development and comprehensive customer support solutions...

    Top Services:

    • Web Development
    • Mobile App Development
    • BPO
    • Phone Answering Services
    • AI Development
    • Show more
    Location
    Pristina, Kosovo
    Number of Employees
    50 - 99
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000

    OLYMP BPO Services

    • Web Development
    • Mobile App Development
    • BPO
    • Phone Answering Services
    • AI Development
    • Software Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Real Estate Industry
    • Gaming Industry
    • Media & Communications Industry
    Data sourced from the agency's DesignRush profile
  • Global Employer of Record, Payroll & HR Compliance Solutions.

    Faz Solution provides Employer of Record (EOR), Global Payroll, and HR Compliance services to help growing businesses hire and pay remote teams legally without establishing local entities. We manage onboarding, multi-currency payroll, tax withholdings, and labor compliance so you can scale globally with zero...

    Top Services:

    • HR Outsourcing
    • BPO
    • Business Consulting
    • Logistics
    • Show more
    Location
    Dhaka, Bangladesh
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000

    Faz Solution Services

    • HR Outsourcing
    • BPO
    • Business Consulting
    • Logistics
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Hisense
    • INTER SPORT
    • ROCKERMAN
    Data sourced from the agency's DesignRush profile
  • Zero-fee nearshore staffing. Vetted LATAM talent in US time zones.

    Virtustant places pre-vetted Latin American professionals with US companies and never charges recruitment fees: clients pay only the hire's salary, payroll and compliance included. Shortlists arrive in 48 hours, average time-to-hire is 3 days, and every placement carries a lifetime replacement guarantee...

    Top Services:

    • HR Outsourcing
    • BPO
    • Customer Support
    • Phone Answering Services
    • Accounting
    • Show more
    Location
    St. Petersburg, Florida
    Number of Employees
    100 - 249
    Average Hourly Rate
    $12/hr
    Minimal Budget
    $1,000 - $10,000

    Virtustant Services

    • HR Outsourcing
    • BPO
    • Customer Support
    • Phone Answering Services
    • Accounting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • FinElevate
    • Club Calima
    • Dope CPA
    • Acumen Integrated Solutions
    • Azecam
    Data sourced from the agency's DesignRush profile
  • Consulting firm specialized in intelligence, problem-solving and business outsourcing.

    AEX is an independent consulting firm specialized in intelligence, problem-solving, data analysis, sales team structuring, and business generation for medium and large companies in Brazil, the USA, the EU, Argentina, and Uruguay...

    Top Services:

    • Business Consulting
    • CRM Consulting
    • BPO
    • Digital Strategy
    • AI Development
    • Show more
    Location
    Sao Paulo, Brazil
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
    Minimal Budget
    $1,000 - $10,000

    AEX Services

    • Business Consulting
    • CRM Consulting
    • BPO
    • Digital Strategy
    • AI Development
    • Software Development
    • ERP Consulting
    • ECM Consulting
    • Market Research
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • SolGreen Energy
    • IMOL
    • Linoplast
    • San German
    • Ornatu
    • LF Agro
    • Buenaça
    • JPR
    • Accord
    • Marzo Vittorino
    Data sourced from the agency's DesignRush profile
  • Solutions That Empower

    CCJM Solutions is a boutique IT Consulting and BPO firm located in Atlanta, Georgia. We are passionate about helping businesses modernize operations while reducing costs. Our areas of expertise includes custom software, web, and app development, cloud migrations, staffing, and compliance management...

    Top Services:

    • IT Services
    • Software Development
    • Graphic Design
    • CRM Consulting
    • Cloud Consulting
    • Show more
    Location
    Atlanta, Georgia
    Number of Employees
    100 - 249
    Average Hourly Rate
    $65/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed

    CCJM Solutions Services

    • IT Services
    • Software Development
    • Graphic Design
    • CRM Consulting
    • Cloud Consulting
    • IT Compliance Solution
    • BPO
    • HR Outsourcing
    • Business Consulting
    • Managed Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Intuit
    • Home Deopt
    • Arise Virtual Solutions
    • Magnate Consulting
    Data sourced from the agency's DesignRush profile
  • Helping US companies to find best talents for back office jobs

    Deducto is your one-stop shop for connecting top Colombian job seekers with U.S. companies. We specialize in sales, customer service, and data entry roles, providing comprehensive services for both employers and candidates to ensure a perfect match...

    Top Services:

    • Customer Support
    • Call Centers
    • Market Research
    • BPO
    • Show more
    Location
    Barranquilla, Colombia
    Number of Employees
    Under 49
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed

    Deducto Services

    • Customer Support
    • Call Centers
    • Market Research
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • iFood
    • GoodPop
    • Banco Serfinanza
    Data sourced from the agency's DesignRush profile
  • If speaking kindly to plants helps them grow imagine what speaking kindly to humans can do.

    At Customer Umbrella, we pride ourselves on delivering professional, secure, and multilingual customer support services to our clients. With round-the-clock availability, 365 days a year, we ensure that our clients receive exceptional assistance at affordable rates...

    Top Services:

    • Call Centers
    • BPO
    • HR Outsourcing
    • Phone Answering Services
    • Translation Services
    • Show more
    Location
    Varna, Bulgaria
    Number of Employees
    500 - 999
    Minimal Budget
    $1,000 - $10,000

    Customer Umbrella Services

    • Call Centers
    • BPO
    • HR Outsourcing
    • Phone Answering Services
    • Translation Services
    • Transcription Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Fantastic Services
    • Colossi
    • First Online Solutions
    • NFP Research
    • Third Time Games
    • Win24 Bet
    Data sourced from the agency's DesignRush profile
  • The Only Path Is Joy

    JOYNO INC provides business process outsourcing services, including inbound call handling, lead generation, appointment setting, telemarketing, sales outsourcing, and quality assurance. We help businesses connect with customers, improve service, streamline operations, and support sustainable growth...

    Top Services:

    • Creative Services
    • BPO
    • Call Centers
    • Customer Support
    • Phone Answering Services
    • Show more
    Location
    Lapu-Lapu City, Philippines
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000

    Joyno Media Inc Services

    • Creative Services
    • BPO
    • Call Centers
    • Customer Support
    • Phone Answering Services
    • Business Consulting
    • Market Research
    • IT Services
    • Managed Services
    • Social Media Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Casa Amorosa
    • Back Tax Relief USA
    • Jinisys Software
    • White Label Brokers
    • Hire Tax Advocates
    Data sourced from the agency's DesignRush profile

    Joyno Media Inc Reviews & Testimonials

    • Avyanah Tracy
      Avyanah Tracy Review from Google
      5.0★

      Avyanah Tracy's Review Sourced from Google

      I highly recommend Joyno Media – The King of Marketing. My experience with the team has been very positive. They are professional, creative, and easy to work with. The team communicates clearly, listens to ideas, and delivers quality results on time. ⭐️⭐️⭐️⭐️⭐️

    • James Ydil
      James Ydil Review from Google
      5.0★

      James Ydil's Review Sourced from Google

      Joyno Media Inc. is creative, professional, and reliable. Their team delivers high-quality content, communicates well, and understands brand storytelling. Highly recommended for media and marketing services.

    • mark smith
      mark smith Review from Google
      5.0★

      mark smith's Review Sourced from Google

      Joyno truly delivers a refreshing and satisfying experience. From the first use, you can feel the quality and care put into it—it’s smooth, reliable, and does exactly what it promises. What stands out most is how easy and enjoyable it is to use, making it perfect for everyday moments or when you just want something you can trust. Definitely a great choice for anyone looking for comfort, consistency, and value in one. Highly recommended!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Connecting Talent. Elevating Companies.

    UpHiire is a nearshore staffing partner for U.S. small and mid-sized businesses that need reliable remote help without the cost of a local hire. We recruit bilingual professionals across Latin America, test their skills and English, and introduce only candidates ready to work U.S. hours. Clients hire...

    Top Services:

    • HR Outsourcing
    • Customer Support
    • Business Consulting
    • Accounting
    • BPO
    • Show more
    Location
    Mixco, Guatemala
    Number of Employees
    Under 49
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000

    UpHiire Services

    • HR Outsourcing
    • Customer Support
    • Business Consulting
    • Accounting
    • BPO
    • Logistics
    • Phone Answering Services
    • Translation Services
    • Market Research
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • NAINOA LLC
    • EXDS UNLIMITED
    • Simple Hire
    Data sourced from the agency's DesignRush profile
  • Virtual Assistant Services for Busy Entrepreneurs

    Startup & SME-Friendly Virtual Assistant Services - BidBat...

    Top Services:

    • Digital Marketing
    • eCommerce
    • SEO
    • Email Marketing
    • Market Research
    • Show more
    Location
    London, United Kingdom
    Number of Employees
    500 - 999
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000

    Bidbat Services

    • Digital Marketing
    • eCommerce
    • SEO
    • Email Marketing
    • Market Research
    • Digital Services
    • eCommerce Development
    • IT Services
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • UrbanLodge Kitchenware
    • VoltWave Tech
    • BabyNest Essentials
    Data sourced from the agency's DesignRush profile
  • Get cost efficiently, improve your business processes and let your firm growth.

    Outsourcing service which we are provider is dedicated solution for foreign companies. We have e-commerce specialists doing expansion at amazon, ebay, aliekpress,allegro and more marketplaces. We also provide iGaming solutions as a customer support 365/24/7 and compliance team...

    Top Services:

    • Logo Design
    • Product Design
    • BPO
    • Call Centers
    • HR Outsourcing
    • Show more
    Location
    Łódź, Poland
    Number of Employees
    Under 49
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000

    Let's.Pro Services

    • Logo Design
    • Product Design
    • BPO
    • Call Centers
    • HR Outsourcing
    • Phone Answering Services
    • eCommerce Development
    • eCommerce
    • Direct Marketing
    • Digital Strategy
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Gaming Industry
    • eCommerce Industry
    • Retail Industry
    Data sourced from the agency's DesignRush profile
  • The ROI is immediate.

    Behind every growing business is a team that creates leverage. Worldclassly helps companies build that team by connecting them with exceptional remote professionals from the Philippines. The result is more time, lower operating costs, faster execution, and the confidence to scale with experienced people who...

    Top Services:

    • HR Outsourcing
    • Customer Support
    • BPO
    • Call Centers
    • Staff Augmentation
    • Show more
    Location
    Amsterdam, Netherlands
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000

    Worldclassly Services

    • HR Outsourcing
    • Customer Support
    • BPO
    • Call Centers
    • Staff Augmentation
    • SEO
    • Content Marketing
    • Social Media Marketing
    • Web Development
    • AEO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Global Glaciers
    • Braze
    • Postman
    • Razorpay
    • Maze
    Data sourced from the agency's DesignRush profile
  • We're Here To Make Outsourcing Work For You!

    Parkes BPO offers flexible and innovative solutions to help your business reduce costs, save time, simplify processes, and boost efficiency...

    Top Services:

    • Digital Marketing
    • SEO
    • Social Media Marketing
    • Email Marketing
    • BPO
    • Show more
    Location
    Cebu City, Philippines
    Number of Employees
    50 - 99
    Minimal Budget
    $1,000 - $10,000

    Parkes BPO Solutions Services

    • Digital Marketing
    • SEO
    • Social Media Marketing
    • Email Marketing
    • BPO
    • Accounting
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Omega Medical
    • Slater Byrne Recoveries
    • Callaways
    Data sourced from the agency's DesignRush profile
  • Lighting The Way for Stronger BusinessDecisions

    Fresnel Partners is a Yardley, PA-based financial services firm delivering tax preparation, accounting, and strategic advisory solutions...

    Top Services:

    • Accounting
    • Market Research
    • Business Consulting
    • Call Centers
    • BPO
    • Show more
    Location
    Delaware City, Delaware
    Number of Employees
    250 - 499
    Average Hourly Rate
    $400/hr
    Minimal Budget
    $1,000 - $10,000

    Fresenel Partners Services

    • Accounting
    • Market Research
    • Business Consulting
    • Call Centers
    • BPO
    • Investment
    • Logistics
    • Phone Answering Services
    • Transcription Services
    • Translation Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Accounting
    • Tax
    • advisory
    Data sourced from the agency's DesignRush profile
  • Outsourced Accounting Services

    Reduce operational overhead by 50% with our high-performance delivery model. Get unbeatable prices on accounting & bookkeeping services across the UK, US, Canada, Australia, Ireland, and New Zealand...

    Top Services:

    • Accounting
    • Customer Support
    • Business Consulting
    • BPO
    • Show more
    Location
    New Delhi, India
    Number of Employees
    50 - 99
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000

    Lekhawekha | AskUs Consultants LLP Services

    • Accounting
    • Customer Support
    • Business Consulting
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Harnett Accountants
    • Galway Accountants
    • Shaikh and Co. accountants
    • Apple Accountancy
    Data sourced from the agency's DesignRush profile

    Lekhawekha | AskUs Consultants LLP Reviews & Testimonials

    • Neha Tiwari
      Neha Tiwari Review from Google
      5.0★

      Neha Tiwari's Review Sourced from Google

      I have gained a lot of knowledge and skills.We also went on a trip to Rishikesh, enjoyed a lot.

    • sam andre
      sam andre Review from Google
      5.0★

      sam andre's Review Sourced from Google

      Expert in their field, I traveled all the way from UK to visit them and I am extremely delighted by their work, found them excellent in their services. They are genius. hats off. They save my 9000 pounds every month on staff and infra.

    • Saagar Sehdev
      Saagar Sehdev Review from Google
      5.0★

      Saagar Sehdev's Review Sourced from Google

      It was fist time , I used their services and i was very much pleased. their employees were very humble and supportive and they completed my work on time and most of all i feel secure with them . i would love to use their services for longer time.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Your Data Entry Outsourcing Partner

    Om Data Entry India is an ISO-certified and globally recommended data entry outsourcing company based in India that provides a comprehensive range of high-quality data entry outsourcing solutions across the world to each and every business segment that needs manual data entry...

    Top Services:

    • BPO
    • IT Services
    • Transcription Services
    • Customer Support
    • Digital Marketing
    • Show more
    Location
    Ahmedabad, India
    Number of Employees
    50 - 99
    Average Hourly Rate
    $5/hr
    Minimal Budget
    $1,000 - $10,000

    Om Data Entry India Services

    • BPO
    • IT Services
    • Transcription Services
    • Customer Support
    • Digital Marketing
    • Social Media Marketing
    • Email Marketing
    • Market Research
    • Logistics
    • Accounting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • eCommerce Industry
    • Real Estate Industry
    • Manufacturing Industry
    • Medical & Healthcare Industry
    Data sourced from the agency's DesignRush profile

    Om Data Entry India Reviews & Testimonials

    • Maximilian Sparshatt
      Maximilian Sparshatt Review from Google
      5.0★

      Maximilian Sparshatt's Review Sourced from Google

      Have been using OM Data Entry India for quite some time now, and have nothing but good things to say. They have a very unique ability to translate complex assignments into actionable next steps. The team is very adaptable and is able to work under strict timelines. And they are very fairly priced. For anybody looking for a data entry team, would strongly recommend!

    • Ravina Zala
      Ravina Zala Review from Google
      5.0★

      Ravina Zala's Review Sourced from Google

      I appreciate the regular feedback and performance evaluations provided by Good Company, which helps me understand my strengths and areas for improvement.

    • Ujash Chauhan
      Ujash Chauhan Review from Google
      5.0★

      Ujash Chauhan's Review Sourced from Google

      I feel like my work is making a difference in the world, and that's a great feeling.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • AI automation for businesses that want results, not roadmaps

    Rift Automation Solutions builds AI-powered automation systems for UK SMEs from missed call text-back and lead follow-up to CV screening, invoice chasing, and appointment booking. We replace manual tasks with intelligent workflows, so businesses save time, capture more leads, and grow without hiring...

    Top Services:

    • AI Development
    • Business Consulting
    • CRM Consulting
    • Customer Support
    • Phone Answering Services
    • Show more
    Location
    Birmingham, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
    Minimal Budget
    $1,000 - $10,000

    Rift Automation Solutions Services

    • AI Development
    • Business Consulting
    • CRM Consulting
    • Customer Support
    • Phone Answering Services
    • BPO
    • Software Development
    • IT Services
    • Big Data Analytics
    • CRO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Trades Business
    • Dental Practice
    • Recruitment Agency
    Data sourced from the agency's DesignRush profile
  • One Roof. One Contract. One Point Of Contact.

    CrecenTech is a US-based one-stop creative company to cater to your marketing, software, support, and staffing solutions requirements...

    Top Services:

    • Digital Strategy
    • Digital Services
    • CRM Consulting
    • IT Compliance Solution
    • IT Services
    • Show more
    Location
    Exton, Pennsylvania
    Number of Employees
    100 - 249
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000

    CrecenTech Systems Private Limited Services

    • Digital Strategy
    • Digital Services
    • CRM Consulting
    • IT Compliance Solution
    • IT Services
    • BPO
    • SEO
    • PPC
    • eCommerce Development
    • Web Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Staffviz
    • Streamlinerei
    • Streamlinehci
    • Connect Home Buyers
    • Heels Homes
    • Results Driven
    Data sourced from the agency's DesignRush profile
  • The operations layer for modern law firms.

    Law is the work. Everything around it is operations. Getting found, signing clients, billing, following up, and the AI that ties it together. That is what we build, and what we run...

    Top Services:

    • Digital Strategy
    • AEO
    • SEO
    • Digital Marketing
    • CRO
    • Show more
    Location
    Dallas, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $200/hr
    Minimal Budget
    $1,000 - $10,000

    The Shelton Group Services

    • Digital Strategy
    • AEO
    • SEO
    • Digital Marketing
    • CRO
    • Advertising
    • IT Services
    • BPO
    • Accounting
    • AI Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Harvey Partners
    • LawPay Partners
    • Clio Partners
    Data sourced from the agency's DesignRush profile
  • Reliable Truck Dispatch Services in the USA | SD Global Services

    In order to make a trucking business successful, effective dispatching, technology solutions, and customer service play a crucial role. Similarly, in scaling operations, efficient systems and clear communication are key to growth and long-term success...

    Top Services:

    • Digital Services
    • Web Design
    • Web Development
    • WordPress Website Design
    • Affiliate Marketing
    • Show more
    Location
    Milwaukee, Wisconsin
    Number of Employees
    50 - 99
    Average Hourly Rate
    $200/hr
    Minimal Budget
    $1,000 - $10,000

    SD Global Services Services

    • Digital Services
    • Web Design
    • Web Development
    • WordPress Website Design
    • Affiliate Marketing
    • SEO
    • Digital Marketing
    • Content Marketing
    • BPO
    • Mobile App Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Software & IT Services Industry
    • Professional Services Industry
    • Transportation & Logistics Industry
    Data sourced from the agency's DesignRush profile

    SD Global Services Reviews & Testimonials

    • parinita jha
      parinita jha Review from Google
      1.0★

      parinita jha's Review Sourced from Google

      They conducted my L1 interview twice, and I attempted all the questions. However, they accused me of using ChatGPT to answer them. I even rotated my camera to show my surroundings and prove that I wasn't getting any assistance. After that, I received no feedback from them."

    • Prateek S chowdhary
      Prateek S chowdhary Review from Google
      1.0★

      Prateek S chowdhary's Review Sourced from Google

      if there is a possibility of giving minus 5 star i will give that,CHEATERS is the only word for them , they will keep your goods and will ask to pay 3 months extra after that, don't fall into their TRAP. i am taking them to consumer court for the things which they have done.

    • Mohd Babar
      Mohd Babar Review from Google
      1.0★

      Mohd Babar's Review Sourced from Google

      Wrost experience, while missing interview HR abusing you via text. Can't believe. Is it possible at this level.HR name was Amit Kumar.If you dont have manner to speak your employee how can this firm healthy.Best of luck for the employee who is going to join.God bless you.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Your Technology Partner

    Vitek Technology LLC is a leading group of technology experts specializing in delivering innovative SaaS solutions, comprehensive project management, and strategic consulting services. Our expertise also extends to encompassing top-tier Web and App design, seamless integration solutions, and reliable hosting...

    Top Services:

    • Web Design
    • eCommerce Development
    • Web Development
    • WordPress Website Design
    • Content Marketing
    • Show more
    Location
    Monterrey, Mexico
    Number of Employees
    100 - 249
    Minimal Budget
    $1,000 - $10,000

    Vitek Technology LLC Services

    • Web Design
    • eCommerce Development
    • Web Development
    • WordPress Website Design
    • Content Marketing
    • Software Testing
    • Mobile App Development
    • Staff Augmentation
    • IT Services
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • HEB
    • Home Depot
    • Ternium
    • Ghiberti
    • Clever
    Data sourced from the agency's DesignRush profile
  • Performance Marketing Clear Results

    ClearClick Digital is an online marketing solutions organization focused on providing transparent and clear results. We are committed in assisting small and medium sized businesses navigate the digital landscape. By leveraging AI and the latest digital technologies, we create and implement tailored...

    Top Services:

    • Graphic Design
    • Web Development
    • AEO
    • SEO
    • Social Media Marketing
    • Show more
    Location
    Mumbai, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    4 Projects Listed

    ClearClick Digital Services

    • Graphic Design
    • Web Development
    • AEO
    • SEO
    • Social Media Marketing
    • Reputation Management
    • Print Design
    • eCommerce Development
    • Customer Support
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Azalea Bespoke Lifestyle
    • Dodge Construction Network
    • Lucero Golf & Country Club
    • Khimani Watch Company
    • SAJ Jewels
    • Design Ideas
    • Zenith System Solutions
    • EduGuide
    • Limecoats
    • Student Housing
    Data sourced from the agency's DesignRush profile

    ClearClick Digital Reviews & Testimonials

    • Riddhesh Sawant
      Riddhesh Sawant Review from Google
      5.0★

      Riddhesh Sawant's Review Sourced from Google

      Working at Clear Click Digital has been a great experience. The team is super supportive and the work culture is amazing. The hiring process was smooth and transparent too. We’re growing fast and looking for more talented people to join us. Really enjoying my time here!

    • Anil Sekhri
      Anil Sekhri Review from Google
      5.0★

      Anil Sekhri's Review Sourced from Google

      After long search for digital video editing for my instagram reel, I was lucky to find this company. CCD is truly a professional company with an amazing team. With the outstanding finished reel which they produced, the traction to my account has increased manifold. Thank you Shagufta, Safwan and Sarthak. Omg ! it is SSS

    • BHAVIN RANA
      BHAVIN RANA Review from Google
      5.0★

      BHAVIN RANA's Review Sourced from Google

      I’ve had a really positive experience working with Clear Click Digital. What stood out immediately was how approachable and responsive the team is — you don’t feel like just another client in a queue.They take the time to actually understand your business instead of jumping straight into campaigns. The recommendations felt practical and tailored, not generic strategies you hear everywhere. Communication has been clear throughout, and they’re always quick to respond when something needs attention.What I appreciated most is the transparency. There’s no confusion around what’s being done or why — everything is explained in a way that makes sense, even if you’re not deeply technical. It gives you confidence that things are moving in the right direction.Overall, it’s been a smooth and reliable experience. If you’re looking for a team that’s easy to work with, knowledgeable, and genuinely invested in your growth, Clear Click Digital is definitely worth considering.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews

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4 Frequently Asked Questions About BPO Companies

How much do BPO providers charge for their services?

Business process outsourcing, or BPO companies, charge between $8 and $60 per hour for customer service, with monthly per-agent rates ranging from $1,200 to $4,000 depending on location, skill level, and support complexity. 

What you pay depends on the contract structure. There are four main models: 

  • An hourly rate involves paying for an agent’s time regardless of how many interactions they handle. It runs: 
    • $8 to $15 offshore 
    • $20 to $30 nearshore 
    • $40 to $60+ onshore 
  • Per-agent (FTE) is a flat monthly fee of $1,200 to $4,000 per dedicated agent. Predictable, but you pay the same regardless of the volume. 
  • Per-interaction charges $1–$5 per resolved ticket or $0.50–$2 per chat. Cost-efficient when volume is low or seasonal, but bills spike during busy periods. 
  • Outcome-based ties fees to KPIs like CSAT scores or first-call resolution — typically $3 to $9 per successful resolution. 

How do I compare two BPO providers quoting similar prices?

When two BPO firms quote similar prices, the decision should come down to industry experience, agent attrition rates, SLA terms with defined remedies, and how each vendor handles your specific exception cases, not the headline rate. 

Ask for case studies from clients in your industry. A BPO company with relevant experience can start right away, while one without it will learn on your dime.  

Then go beyond the deck. Give both vendors your two or three most complex support scenarios and ask them to walk you through exactly how they’d handle each one. The vendor with a documented protocol beats the one that says, “We’d escalate.” 

Pay close attention to SLA clauses, specifically what happens when they’re missed, not just what the targets are. Two vendors can quote identical SLAs but differ completely on the consequences for missing them. 

Finally, ask for the agent attrition rate for the specific team being proposed, not the company average. High turnover on your account means constant retraining and inconsistent service, regardless of the price. 

What contract terms do most buyers accept that they shouldn’t?

The contract terms most buyers accept are auto-renewal clauses with short notice windows, SLAs with no financial remedy for misses, and IP clauses that leave process documentation owned by the vendor — all of which remove your leverage once performance drops. 

Four terms worth pushing back on before you sign: 

  1. Auto-renewal clauses can trap you into a long-term agreement if the notice window is short, often 60–90 days. Miss the window, and you’re locked in for another year regardless of performance. 
  2. SLAs without consequences. Most contracts define targets but don’t specify what happens when they’re missed. Your agreement should define redressal terms, whether that’s service credits, payment for damages, or the right to exit early. 
  3. IP and process documentation ownership. Avoid clauses that grant the BPO provider exclusive rights to your intellectual property, or that allow them to sublicense or transfer it to third parties. If they own the runbooks built on your processes, switching vendors gets expensive. 
  4. Exit and termination terms need to include your ability to re-employ key personnel who hold critical knowledge of your account; otherwise, that knowledge walks out with the vendor. 

The simplest check: read the contract assuming performance will eventually disappoint. If you have no leverage when that happens, negotiate before you sign. 

How do BPO companies handle a sudden surge in volume?

BPO companies handle volume surges through a combination of flexible staffing, automation, and cross-trained overflow teams, but how well they execute depends entirely on what your contract says about surge capacity before it happens. 

Most BPO providers have a few ways to handle sudden spikes:  

  • Bringing in temporary agents 
  • Moving staff from quieter channels to busier ones 
  • Using chatbots or self-service tools to handle routine questions before they reach a human. Self-service tools can deflect 20-40% of contacts during a surge.  

But not every BPO provider handles this well. When surges go unmanaged, call abandonment rates can reach 15%, which means frustrated customers and damage to your brand, not the vendor’s. 

The right time to ask about this is before you sign. Find out how much notice your BPO company needs to scale up, and what the contract says about volume above your agreed tier.  

A vendor who can staff up fast but delivers off-brand service during your busiest period is a liability, not a solution.