The top BPO agencies in 2026 are Optimice Peru, Seospidy Web Solution, and Raya Contact Center, selected from 52 agencies vetted by DesignRush on the basis of verified client reviews (4.5 avg. rating), project outcomes and industry expertise. Optimice Peru leads the ranking for BPO, followed by Seospidy Web Solution and Raya Contact Center.

# Agency Rating Min project Hourly Location
1 Optimice Peru New $50,000 & Up $1000/hr Lima, Peru
2 Seospidy Web Solution New Under $1,000 $200/hr Delhi, India
3 Raya Contact Center 4.6 (3) Inquire $100/hr Giza, Egypt
4 Elite MedBilling Solutions & Revenue Cycle Management New Inquire $100/hr Brentwood, Tennessee
5 Awantrix New Under $1,000 $79/hr Dallas, Texas
4.5 avg. rating from 491 verified reviews
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Reviews undergo a stringent verification process to ensure reliable information about each agency from verified past clients.
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Best BPO Providers

DesignRush evaluates BPO providers based on verified client reviews, service capabilities, industry experience, and operational performance. Some placements may be paid.

  • Passion for our work - One Firm, One Voice.

    We are an international firm with a presence in Peru, Colombia, Ecuador, Chile, and Mexico, specializing in providing audit, financial, accounting, tax, and legal consulting services, outsourcing services, inventories, transfer pricing, and IT, among others...

    Top Services:

    • Accounting
    • Cybersecurity
    • IT Services
    • BPO
    • Business Consulting
    • Show more
    Location
    Lima, Peru
    Number of Employees
    100 - 249
    Average Hourly Rate
    $1000/hr
    Minimal Budget
    $50,000 & Up

    Optimice Peru Services

    • Accounting
    • Cybersecurity
    • IT Services
    • BPO
    • Business Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Belmond
    • Grupo Cantabria
    • Electro Ferro Centro
    • Isopetrol
    • Confiteca
    • Glenmark Pharmaceuticals
    • Parque Fabricato
    • Pesquera Diamante
    • Cía. Minera Santa Luisa S.A.
    Data sourced from the agency's DesignRush profile
  • Every Search Has Story. Lets Find It, and Make It Happen For Your Business at Seospidy

    We have highly skilled SEO specialists who know what people are searching for and how search engines operate. To improve organic traffic to your company website...

    Top Services:

    • Social Media Marketing
    • SEO
    • Digital Marketing
    • Web Design
    • eCommerce Development
    • Show more
    Location
    Delhi, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $200/hr
    Minimal Budget
    Under $1,000

    Seospidy Web Solution Services

    • Social Media Marketing
    • SEO
    • Digital Marketing
    • Web Design
    • eCommerce Development
    • BPO
    • Branding
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Allied Bake Industries
    • Wisdom Techseal
    • Loyalty Solution
    • Bharatband
    • Washmatic India
    • fsd India
    • Analco
    • Hind Bearing
    • Centre4Knowledge
    Data sourced from the agency's DesignRush profile

    Seospidy Web Solution Reviews & Testimonials

    • Raghav Sharma
      Raghav Sharma Review from Google
      5.0

      Raghav Sharma's Review Sourced from Google

      They visited our office and understand our startup business requirement and provide customized digital marketing solution at affordable price. Thanks to Rahul Sharma and his team

    • VARUN
      VARUN Review from Google
      5.0

      VARUN's Review Sourced from Google

      Seospidy helped us grow our business. Their SEO services are very effective and their digital marketing company solutions increased our traffic and conversions. The best part is their affordable pricing which is perfect for small businesses.

    • sachinanimate
      sachinanimate Review from Google
      5.0

      sachinanimate's Review Sourced from Google

      We partnered with Seospidy for our eCommerce website development and SEO strategy, and the results have been incredible! The team not only built a visually stunning and user-friendly site but also optimized it for search engines. Within months, our organic traffic increased by 60%, and sales grew significantly. Seospidy truly understands how to make eCommerce businesses success. Highly recommend them

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • FIRST CLASS CX DOMAIN EXPERTISE

    RAYA Customer Experience is a world-class business process outsourcing (BPO) and contact center outsourcing (CCO) service provider offering customer experience management, seat rental solutions, back-office, and digital services to global clients, including global Fortune 1000 companies in Europe, the Middle...

    Top Services:

    • Phone Answering Services
    • BPO
    • Call Centers
    • HR Outsourcing
    • Customer Support
    • Show more
    Location
    Giza, Egypt
    Number of Employees
    250 - 499
    Average Hourly Rate
    $100/hr
    Portfolios Count
    2 Projects Listed

    Raya Contact Center Services

    • Phone Answering Services
    • BPO
    • Call Centers
    • HR Outsourcing
    • Customer Support
    • Business Consulting
    • IT Services
    • Big Data Analytics
    • IT Compliance Solution
    • Managed Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IAOP
    • Ryan Strategic Advisory
    • GCXA21
    Data sourced from the agency's DesignRush profile

    Raya Contact Center Reviews & Testimonials

    • Peter Ryan
      Peter Ryan Owner at Ryan strategic advisory
      5.0

      Phone Answering Services Review from Peter Ryan

      With a background in providing both digital and voice-based interactions, RAYA has cultivated a series of clients throughout the region, across both mature and emerging verticals.

    • David Rickard
      David Rickard Vice President at Everest Group
      5.0

      Call Centers Review from David Rickard

      Raya CX leverages strategic partnerships with leading technological providers and its own proprietary solutions like RCX Connect, RCX Pulse, and RCX ERP to provide end-to-end digital CX services. In the EMEA region, it is known for its proactive problem-solving, pricing structure, operational efficiency, and relational management. In 2022, it has achieved substantial revenue growth by diversifying into new industries, expanding delivery locations, and enhancing digital engagements.

    • Debi Hamill
      Debi Hamill CEO at IAOP
      5.0

      Call Centers Review from Debi Hamill

      A big thank you and congratulations to the companies named to the 2022 Global Outsourcing 100® for rising to the occasion in a particularly challenging year”, said IAOP CEO, Debi Hamill. “Your tenacity, grit, and leadership were critical to ensuring our industry came out the other side of the global pandemic and we’re pleased to recognize you for your quality and performance excellence.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • RCM Solutions That Prevent Revenue Leakage

    Elite MedBilling Solutions & Revenue Cycle Management provides end-to-end medical billing services that cover the complete revenue cycle, from charge entry and coding to claims submission and payment posting. Our integrated approach helps reduce denials, improve collections, and keep your reimbursements...

    Top Services:

    • BPO
    Location
    Brentwood, Tennessee
    Number of Employees
    100 - 249
    Average Hourly Rate
    $100/hr

    Elite MedBilling Solutions & Revenue Cycle Management Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • GE Healthcare
    • Cerner
    • Allscripts
    • eClinicalWorks
    • NextGen Healthcare
    Data sourced from the agency's DesignRush profile
  • Enterprise IT Solutions That Drive Business Growth

    Awantrix is a Texas-based enterprise technology solutions provider specializing in managed IT services, cybersecurity, connectivity, infrastructure, and unified communications. The company helps organizations improve operational efficiency, strengthen security, and scale their technology environments through...

    Top Services:

    • BPO
    • Call Centers
    • Business Consulting
    • IT Services
    • IT Compliance Solution
    • Show more
    Location
    Dallas, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $79/hr
    Minimal Budget
    Under $1,000

    Awantrix Services

    • BPO
    • Call Centers
    • Business Consulting
    • IT Services
    • IT Compliance Solution
    • Cloud Consulting
    • Cybersecurity
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Ignets
    • ACH Health
    • For2 Care
    Data sourced from the agency's DesignRush profile
  • Build Automated, AI Powered Processes for Scale

    ConsultEvo helps service businesses and fast moving teams streamline operations with ClickUp systems, CRM automation, AI implementation, and custom workflows...

    Top Services:

    • Business Consulting
    • HR Outsourcing
    • CRM Consulting
    • IT Services
    • ERP Consulting
    • Show more
    Location
    Casper, Wyoming
    Number of Employees
    Under 49
    Average Hourly Rate
    $75/hr
    Minimal Budget
    $1,000 - $10,000

    ConsultEvo Services

    • Business Consulting
    • HR Outsourcing
    • CRM Consulting
    • IT Services
    • ERP Consulting
    • AI Development
    • IoT
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • AccendoGroupe
    • DataCose
    • Pointr
    • McGaw
    • StudyClass
    Data sourced from the agency's DesignRush profile
  • Elevating Business Operations Efficiently

    Televator Solutions Private Limited is a business process outsourcing (BPO) company providing scalable operational support to businesses in India and international markets. The company offers customer support, lead generation, appointment setting, virtual assistance, back-office operations, data processing...

    Top Services:

    • Web Design
    • Web Development
    • WordPress Website Design
    • CRM Consulting
    • Big Data Analytics
    • Show more
    Location
    Nagpur, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $75/hr

    Televator Solutions Private Limited Services

    • Web Design
    • Web Development
    • WordPress Website Design
    • CRM Consulting
    • Big Data Analytics
    • IT Services
    • BPO
    • Phone Answering Services
    • Call Centers
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Urfa Marbles
    • Anova Enterprises
    • Star Events
    Data sourced from the agency's DesignRush profile
  • US-Based Outbound SDR Agency. Boutique. Multi-Channel. Real Pipeline.

    Leadium is a US-based B2B outbound SDR agency running cold email, cold calling, and LinkedIn programs for companies that need qualified pipeline without building an in-house team. Boutique model. 100% US-based execution. Founder-led delivery on every account...

    Top Services:

    • Email Marketing
    • BPO
    • CRM Consulting
    • Business Consulting
    • Direct Marketing
    • Show more
    Location
    Las Vegas, Nevada
    Number of Employees
    50 - 99
    Average Hourly Rate
    $50/hr
    Minimal Budget
    Under $1,000

    Leadium Services

    • Email Marketing
    • BPO
    • CRM Consulting
    • Business Consulting
    • Direct Marketing
    • Customer Support
    • Market Research
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Square
    • Rackspace
    • Microsoft
    • LG
    • DirecTV
    • OSRAM
    • Time Logistics
    • Palo Alto Networks
    • Amada Senior Care
    • brightwheel
    Data sourced from the agency's DesignRush profile

    Leadium Reviews & Testimonials

    • Scott Proffitt
      Scott Proffitt VP of Sales at Energy Assurance
      5.0

      AI Marketing Review from Scott Proffitt

      Our monthly leads have gone up by 3x with Leadium. This allows us to focus on production efficiencies.

    • Sam Jennings
      Sam Jennings Sales Manager at Best Bees Company
      5.0

      Call Centers Review from Sam Jennings

      Finding Leadium changed the way our team operates. They've been able to fill our pipeline with the people we want to talk to so we can focus on beekeeping.

    • Marcos Moura
      Marcos Moura Founder and COO at Amada Senior Care
      5.0

      Call Centers Review from Marcos Moura

      Leadium is able to speak to our prospects as if they're Amada themselves. They're filling our pipeline in a way we couldn't!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • BPO Outsourcing Services For Business Growth

    Contasks is a trusted virtual assistant and back-office outsourcing provider. Originally serving transportation companies, we now support a wide range of industries from eCommerce to healthcare. Our mission is simple: cut costs, streamline operations, and help your business grow with confidence...

    Top Services:

    • BPO
    Location
    Dublin, Ohio
    Number of Employees
    100 - 249
    Average Hourly Rate
    $50/hr
    Minimal Budget
    Under $1,000

    Contasks Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Consumer Goods Industry
    • eCommerce Industry
    • Hospitality Industry
    Data sourced from the agency's DesignRush profile
  • Driven by Excellence

    iRapidO Global is a Business Process Management organization delivering scalable back-office and operational support to growing businesses worldwide. We combine domain expertise, structured process frameworks, automation, and AI-enabled tools to help companies improve efficiency, control costs, and focus on...

    Top Services:

    • Accounting
    • BPO
    • Business Consulting
    • Call Centers
    • HR Outsourcing
    • Show more
    Location
    Faridabad, India
    Number of Employees
    250 - 499
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $50,000 & Up

    iRapidO Global Services

    • Accounting
    • BPO
    • Business Consulting
    • Call Centers
    • HR Outsourcing
    • Customer Support
    • Market Research
    • Phone Answering Services
    • IT Services
    • IT Compliance Solution
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Finance
    • Insurance
    • Health Care
    Data sourced from the agency's DesignRush profile

    iRapidO Global Reviews & Testimonials

    • Nurse Gigs
      Nurse Gigs Review from Google
      5.0

      Nurse Gigs's Review Sourced from Google

      iRapidO offers top-quality services with impressive speed and professionalism. Their team handles projects efficiently and ensures consistent, high-value results. Great service experience with strong reliability—definitely recommended for businesses needing fast and dependable solutions.

    • Driver Gigs
      Driver Gigs Review from Google
      5.0

      Driver Gigs's Review Sourced from Google

      iRapidO delivers outstanding quality and services. The team is highly professional, fast, and reliable, providing excellent results every time. Their support, pricing, and overall service experience make iRapidO one of the best choices for businesses. Highly recommended!

    • Abhishek Pal vlogz
      Abhishek Pal vlogz Review from Google
      4.0

      Abhishek Pal vlogz's Review Sourced from Google

      I had a great experience working with iRapidO Global. The team is professional, responsive, and truly understands business needs. They deliver quality work on time and make collaboration smooth and efficient. I’m impressed with their expertise in global capability centers and how seamlessly they handle operations. Highly recommend them to any company looking for a reliable and experienced partner.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Your Trusted Partner In Scalable BPO Services

    We are the fastest-growing BPO in India. Offers the best business opportunities in the industry. Deals in non-voice process, voice process, BPO solutions, banking process, digital marketing, and IT projects...

    Top Services:

    • BPO
    • Business Consulting
    • HR Outsourcing
    • Customer Support
    • Show more
    Location
    Noida, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
    Minimal Budget
    Under $1,000

    Zoetic BPO Services Services

    • BPO
    • Business Consulting
    • HR Outsourcing
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • PMKVY
    • Bank DSA
    • Kiddy Widdy
    • Ayurvedic Farma
    • ORM Management
    • CARS24
    • Axis Bank
    Data sourced from the agency's DesignRush profile
  • Growth Through Servant Leadership

    Etech is an omnichannel customer engagement solutions provider for some of the world’s leading and most respected brands. The experience Etech has gained across a wide range of business verticals allows us to continuously deliver exceptional, personal customer experiences...

    Top Services:

    • BPO
    • Call Centers
    • Customer Support
    • Business Consulting
    • Show more
    Location
    Nacogdoches, Texas
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $45/hr
    Minimal Budget
    $10,000 - $25,000

    Etech Services

    • BPO
    • Call Centers
    • Customer Support
    • Business Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Fintech Industry
    • Retail Industry
    • Hospitality Industry
    Data sourced from the agency's DesignRush profile

    Etech Reviews & Testimonials

    • Haley E C
      Haley E C Review from Google
      1.0

      Haley E C's Review Sourced from Google

      If only I had something nice to say but mom always said if you can't say nothing nice don't say nothing at all.

    • Charles Symmonds
      Charles Symmonds Review from Google
      1.0

      Charles Symmonds's Review Sourced from Google

      This company operates in violation of the law, calling numbers registered on the national DO NOT CALL list. The fact that people bother to register should be indication enough that your telemarketing calls are unwelcome. This is not the sign of a reputable company you should consider partnering with.

    • rahil jain
      rahil jain Review from Google
      1.0

      rahil jain's Review Sourced from Google

      Scammers! The person calling posed as Customer Service representative for my ISP. I had recently placed an order with my ISP and the caller knew about it. The person demanded that I pay the entire amount now otherwise the order wouldn't process. I argued saying that the rep yesterday said I don't have to pay until the service gets started. To which he replied that that's not how it works and I have to pay now otherwise they will sue me. I said call me back in half an hour and I will have my payment information ready. I didn't answer when I got the call back.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • SDR Teams, Lead Generation & Call Center Services for B2B Companies

    Munzai Solutions provides dedicated SDR teams, inbound call handling, and outbound lead generation for growing companies. We help businesses generate qualified meetings, manage customer inquiries, and build consistent sales pipelines without the cost of hiring in-house teams...

    Top Services:

    • Customer Support
    • Business Consulting
    • Call Centers
    • Email Marketing
    • CRM Consulting
    • Show more
    Location
    Manchester, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $35/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    12 Projects Listed

    Munzai Solutions Services

    • Customer Support
    • Business Consulting
    • Call Centers
    • Email Marketing
    • CRM Consulting
    • Managed Services
    • BPO
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Souqh
    • Maxyfi
    • Konch
    • Skriber
    Data sourced from the agency's DesignRush profile

    Munzai Solutions Reviews & Testimonials

    • Davey Warren 🍐
      Davey Warren 🍐 CEO at Pearagon
      5.0

      Outbound Review from Davey Warren 🍐

      Munzai Solutions has been a great partner for our outbound outreach. What stood out most was their communication. They checked in with us daily and weekly, kept us updated every step of the way, and worked closely with us to identify our target clients and the best directions to pursue. That level of consistent communication made the whole engagement feel efficient and collaborative, and it is a big reason we felt we got the best bang for our buck. We enjoyed working with them and would recommend them to other companies looking for a communicative, responsive outbound partner.

    • Sam Bartow Moreno
      Sam Bartow Moreno Founding GTM Director at CourtNexa
      5.0

      Appointment Setting Review from Sam Bartow Moreno

      Munzai Solutions are amazing to work with. They got started immediately and booked multiple meetings in the first few days. I’m very happy with the results and the support they offered us. If you’d like to ask any questions about the service feel free to contact me at +1 458 600 8797 I’m very satisfied. And would highly recommend them.

    • Brian Oltmanns
      Brian Oltmanns CEO at GoFindBuild
      5.0

      Call Centers Review from Brian Oltmanns

      I am very happy with this team and their performance. They were organized, provided consistent updates, and always made suggestions to pivot if results were falling short. I would highly recommend them.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Optimizing Your Revenue One Cycle At A Time

    Experts in full-cycle US medical claims management from charge capture, eligibility checks, and prior approvals to denial handling, payment posting, and AR recovery. Compliant with HIPAA, ICD-10, CPT, HCPCS. Support all payers: commercial, Medicare, Medicaid, TriCare, VA, Workers Comp...

    Top Services:

    • BPO
    • Business Consulting
    • CRO
    • ERP Consulting
    • ECM Consulting
    • Show more
    Location
    Albany, New York
    Number of Employees
    Under 49
    Average Hourly Rate
    $35/hr

    ProRCM LLC Services

    • BPO
    • Business Consulting
    • CRO
    • ERP Consulting
    • ECM Consulting
    • Big Data Analytics
    • Managed Services
    • CRM Consulting
    • HR Outsourcing
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Health Care Industry
    • Hospitality Industry
    • Wellness & Fitness Industry
    Data sourced from the agency's DesignRush profile
  • Your Trusted Technology Partner

    NAPA Global is a premier provider of software development and IT services, established in Da Nang city (Vietnam). Sharing the same passion for technologies, we are devoted to building quality products and solutions trusted by our partners and clients worldwide...

    Top Services:

    • Mobile App Development
    • Blockchain
    • Software Development
    • IT Services
    • Web Design
    • Show more
    Location
    Da Nang, Vietnam
    Number of Employees
    100 - 249
    Average Hourly Rate
    $30/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed

    NAPA Services

    • Mobile App Development
    • Blockchain
    • Software Development
    • IT Services
    • Web Design
    • Web Development
    • BPO
    • Staff Augmentation
    • Big Data Analytics
    • Cloud Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IT Industry
    • Small Business Industry
    • Retail Industry
    Data sourced from the agency's DesignRush profile
  • A trusted name in data and analytics!

    Datamatics Digital Ltd an entity of Datamatics Global Services Ltd is a well-recognized leading data mining and application development company that delivers avant-garde software services with a specialized focus on web & mobile product engineering, application development & maintenance services...

    Top Services:

    • IT Services
    • Big Data Analytics
    • Market Research
    • CRM Consulting
    • Managed Services
    • Show more
    Location
    Edison, New Jersey
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $30/hr

    Datamatics Services

    • IT Services
    • Big Data Analytics
    • Market Research
    • CRM Consulting
    • Managed Services
    • DevOps Consulting
    • BPO
    • AI Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Honeywell
    • JDA
    • OLA
    • Flipkart
    • Hike
    • Micromax
    • Accenture
    • Lacoste
    • Boston Marathon
    • Capital First
    Data sourced from the agency's DesignRush profile
  • Trusted Data Partner across the Globe

    BizInfor is a notable B2B data-driven marketing solution provider. Our state-of-the-art technology helps businesses of all sizes identify the right prospects...

    Top Services:

    • BPO
    • Email Marketing
    Location
    Edison, New Jersey
    Number of Employees
    100 - 249
    Average Hourly Rate
    $30/hr
    Minimal Budget
    Under $1,000

    BizInfor Services

    • BPO
    • Email Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Zensar Technologies
    • emedia
    • Array Networks
    Data sourced from the agency's DesignRush profile

    BizInfor Reviews & Testimonials

    • Sebastian Singleton
      Sebastian Singleton Review from Google
      5.0

      Sebastian Singleton's Review Sourced from Google

      I was seeking a CPA email list for a client's marketing campaign. After researching about BizInfor's business data offerings, I went ahead and acquired a sizable list. To my surprise, the list was very accurate, especially the emails and contact phone numbers, which made it easy to reach out to the prospects. Highly recommend BizInfor!

    • Albart joeibson
      Albart joeibson Review from Google
      5.0

      Albart joeibson's Review Sourced from Google

      It is very easy to work with Bizinfor! I got a quick response and a solid database right away. We would definitely use their services again in the future for all our data needs.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Empowering Growth with Expert Contact Center & Digital Solutions Tailored to Your Needs

    Magellan Solutions USA delivers expert contact center and digital marketing services tailored to your business needs. From inbound and outbound support to live chat, telemarketing, and SEO, we help businesses enhance customer engagement and drive growth. As a small, minority-owned business with diverse...

    Top Services:

    • Call Centers
    • Phone Answering Services
    • BPO
    • Customer Support
    • Show more
    Location
    Melbourne FL, Florida
    Number of Employees
    100 - 249
    Average Hourly Rate
    $29/hr
    Minimal Budget
    Under $1,000

    Magellan Solutions USA Services

    • Call Centers
    • Phone Answering Services
    • BPO
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • US Department of Veterans Affairs
    • US Department of Treasury
    • North Texas Tolling Authority
    • San Francisco Municipal Transportation Agency
    • Service One of Brevard
    • TMS Insurance Brokerage
    Data sourced from the agency's DesignRush profile

    Magellan Solutions USA Reviews & Testimonials

    • Alex Lavarsse
      Alex Lavarsse Review from Google
      5.0

      Alex Lavarsse's Review Sourced from Google

      super attentive, helped me a lot when I needed it most, I highly recommend it, excellent professional, I would give 1000 stars

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Flexible. Scalable. Exceptional

    ContactWorks is high value / high touch contact center outsourcing business that has a 20+ year history of providing great customer support. We deliver value in a wide range of services including customer service, technical support and client acquisition...

    Top Services:

    • Customer Support
    • Managed Services
    • IT Services
    • BPO
    • Call Centers
    • Show more
    Location
    Austin, Texas
    Number of Employees
    50 - 99
    Average Hourly Rate
    $28/hr
    Minimal Budget
    $1,000 - $10,000

    ContactWorks Services

    • Customer Support
    • Managed Services
    • IT Services
    • BPO
    • Call Centers
    • Phone Answering Services
    • Transcription Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Internet provider
    • Healthcare
    • Transportation
    Data sourced from the agency's DesignRush profile

    ContactWorks Reviews & Testimonials

    • Jeff B
      Jeff B Review from Google
      5.0

      Jeff B's Review Sourced from Google

      The new "Tech Team One" IT services they are offering are awesome. I haven't seen a better priced Remote Virus Removal/Pc Tune-Up/ or Software help service that a better value than the one they offer.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Designveloper - Realizing Ideas

    Designveloper is a leading software development company in Vietnam, founded in 2013 and headquartered in Ho Chi Minh City. Our mission is to help startups and enterprises transform ideas into real, impactful products...

    Top Services:

    • Web Design
    • Mobile App Development
    • Software Development
    • AI Development
    • Web Development
    • Show more
    Location
    Ho Chi Minh, Vietnam
    Number of Employees
    100 - 249
    Average Hourly Rate
    $26/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    16 Projects Listed

    Designveloper Services

    • Web Design
    • Mobile App Development
    • Software Development
    • AI Development
    • Web Development
    • IoT
    • Cybersecurity
    • BPO
    • DevOps Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Lumin
    • Joyn’it
    • Aha
    • Swell & Switchboard
    • Ordoclic
    • Song Nhi
    • Chloe Ting
    • Walrus Education
    • Salepositive
    • Talent Wasabi
    Data sourced from the agency's DesignRush profile

    Designveloper Reviews & Testimonials

    • Hoàng Văn Dũng
      Hoàng Văn Dũng Review from Google
      5.0

      Hoàng Văn Dũng's Review Sourced from Google

      They have professional working process and can quickly adapt to our needs with latest technology. If you're going to build a product, this company is highly recommended.

    • I Lê
      I Lê Review from Google
      5.0

      I Lê's Review Sourced from Google

      This is the company which I am collaborating with some projects until now. They have the professional working process and great support all the time. I highly recommend this company.

    • Cloe An
      Cloe An Review from Google
      5.0

      Cloe An's Review Sourced from Google

      They support really fast, good team (y). If you want to build a mobile app with good rate, highly recommend them.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Do More Than Business Development and Beyond

    DMT Business Development is the ultimate sales partner, making it easy to approach potential clients and set up meetings confidently. Our Appointment Setting and Lead Generation services empowers you with everything needed for rapid business growth...

    Top Services:

    • BPO
    • Email Marketing
    • Call Centers
    • Digital Marketing
    • Content Marketing
    • Show more
    Location
    Ottawa, Canada
    Number of Employees
    50 - 99
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    14 Projects Listed

    DMT Business Development Services

    • BPO
    • Email Marketing
    • Call Centers
    • Digital Marketing
    • Content Marketing
    • Market Research
    • Business Consulting
    • Direct Marketing
    • CRM Consulting
    • Social Media Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Biovision Diagnostics
    • Kandji
    • Productive
    • VOLA
    • YouTeam
    • CDS Global Cloud
    • Derm For Primary Care
    • Hubilo
    • Concordia University
    • Yodeck
    Data sourced from the agency's DesignRush profile

    DMT Business Development Reviews & Testimonials

    • Yana Okushko
      Yana Okushko Growth Manager at DreamX
      5.0

      Lead Generation Review from Yana Okushko

      Partnering with DMT Business Development turned out to be a real game-changer for us. Their team didnt just deliver leads they brought in the right conversations that actually converted. Within a short time, they secured 25 qualified meetings that had a direct impact on our pipeline and revenue. What stood out most was their professionalism - clear communication, full ownership of the process, and the feeling that they were part of our internal team rather than an external vendor. Their proactive mindset and attention to detail made every stage of the collaboration smooth and effective.

    • David  Morneau
      David Morneau Co-founder and CEO at inBeat Agency
      5.0

      Email Marketing Review from David Morneau

      We've found tremendous success in our projects with DMT Business Development, particularly in the area of Email Marketing. Their team consistently overdelivered not only in the quality of email content but also in driving measurable engagement and conversions through expertly crafted campaigns. What truly sets DMT Business Development apart is their exceptional combination of expert content creation, data driven strategy, and a deep understanding of audience behavior. Their email marketing solutions are strategically designed, results driven, and consistently outperform the competition. The team's expertise and dedication are evident in every campaign. They bring a high level of professionalism, creativity, and responsiveness, ensuring each email resonates with the target audience while meeting our marketing goals. We greatly value our partnership with DMT Business Development and look forward to achieving even greater success together. Highly recommended for businesses seeking impactful and focused email marketing solutions.

    • Vaysh  Kewada
      Vaysh Kewada CEO and Co-Founder at Salience Labs
      5.0

      Social Media Marketing Review from Vaysh Kewada

      Thanks to the dedicated efforts of DMT Business Development, our brand has experienced a noticeable increase in online visibility, consistent social media activity, and significantly improved engagement across platforms. Their strategic approach, community building tactics, and thorough performance analysis have all contributed to measurable success. What truly sets DMT apart is their ability to stay ahead of the ever changing landscape of Social Media Marketing. Their team demonstrates a deep understanding of evolving trends, algorithm updates, and best practices ensuring that our online presence remains optimized for both visibility and conversion. Beyond campaign execution, their expertise in keyword research and analysis has also brought substantial improvements to our websites search engine rankings, bridging the gap between social media activity and SEO performance. Equally impressive is DMTs commitment to transparency, proactive communication, and customer service. They consistently deliver outstanding results while remaining highly responsive to our goals and feedback. Their professionalism and alignment with our brand voice and identity are particularly noteworthy. DMT Business Development's passion for achieving remarkable outcomes and their dedication to staying at the forefront of the industry makes them an invaluable partner in Social Media Marketing. We are truly impressed by their impact and look forward to continued collaboration.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • AI-Powered Software Development & Global Talent

    Your AI-Powered Agile engineering team. At Interinnova, we design, build, and launch software with AI helping companies improve results, optimize costs, and accelerate growth. We work with top talent across Latin America and Spain, supported by a strong partner network...

    Top Services:

    • Mobile App Development
    • Web Development
    • Software Development
    • Staff Augmentation
    • IT Services
    • Show more
    Location
    Buenos Aires, Argentina
    Number of Employees
    50 - 99
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    10 Projects Listed

    Interinnova Services

    • Mobile App Development
    • Web Development
    • Software Development
    • Staff Augmentation
    • IT Services
    • DevOps Consulting
    • Managed Services
    • Web Design
    • UI/UX Design
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IDB Inter American Development Bank
    • Hospital Italiano
    • Loma Negra
    • Ike Asistencia
    • Eanex
    • PwC
    • UBA Universidad de Buenos Aires
    • Unidigital
    • Government of Argentina
    • Thinkly
    Data sourced from the agency's DesignRush profile
  • Expert Solution For Business Growth

    Optimize BPO Solutions is a professional back-office support company specializing in medical billing, DME services, and digital business solutions. We help healthcare providers and businesses streamline their operations through expert billing support, automation, and digital optimization. Our proven track...

    Top Services:

    • BPO
    Location
    Karachi, Pakistan
    Number of Employees
    50 - 99
    Average Hourly Rate
    $25/hr
    Minimal Budget
    Under $1,000

    Optimize BPO Services Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • MJ MED Supplies
    • Talent Unlimited
    • Hospro Supplies
    • SR Global
    • DIS
    Data sourced from the agency's DesignRush profile
  • Enterprise Web/Mobile App Data Scraping Services

    3i Data Scraping is a Best Web data scraping services and Data Extraction Company USA. Web Crawling, Data Mining Services to global clients. Hire our scraper experts the USA...

    Top Services:

    • BPO
    • Big Data Analytics
    • Digital Services
    • IT Services
    • Show more
    Location
    Houston, Texas
    Number of Employees
    250 - 499
    Average Hourly Rate
    $25/hr

    3i Data Scraping Services

    • BPO
    • Big Data Analytics
    • Digital Services
    • IT Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Henry
    • David
    • Brown
    Data sourced from the agency's DesignRush profile
  • Smarter Tech Real People Better Outcomes

    ATM Group is a customer operations and revenue outsourcing company. We deliver contact centre outsourcing, revenue generation programmes, multilingual support and AI-enabled optimisation in the UK, Europe and South Africa...

    Top Services:

    • BPO
    • Call Centers
    • Phone Answering Services
    • HR Outsourcing
    • Customer Support
    • Show more
    Location
    Leicester, United Kingdom
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $10,000 - $25,000

    ATM Group Services

    • BPO
    • Call Centers
    • Phone Answering Services
    • HR Outsourcing
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Boots Opticians
    • Vodafone
    • Ziggo
    • Old Mutual
    Data sourced from the agency's DesignRush profile

    ATM Group Reviews & Testimonials

    • Lale K
      Lale K Review from Google
      5.0

      Lale K's Review Sourced from Google

      I worked here for 3 months and my experience was (contrary to the reviews below) very nice, easy going. The management accommodated my personal circumstances and provided ease into adapting to the role, support was always available as well as humour and banter from colleagues. Perfect transition job from hospitality to office roles. Bonus points for progressing employees internally to higher roles accordingly.

    • An Ash
      An Ash Review from Google
      1.0

      An Ash's Review Sourced from Google

      How did managers help with a transfer of service for a customer who left review.Because at managements rule is to never disclose that they are calling from at management,they are only to represent and use their clients name. What’s even funnier is this customer was considered special from the rest. They were not only informed it was at management dealing with their service but they even knew the real names of the managers.Another common practice is staff and managers mostly use a dummy name not their real. But in this case even that info was provided to the customer. Must be a special customer that the normal practices were broken for them and they from millions of customers even took the time to write a review lol . Everyone laugh with me.

    • Tim Lee
      Tim Lee Review from Google
      5.0

      Tim Lee's Review Sourced from Google

      Both Adnan & Connor at AT Management were superb in their dealings with me over the transfer of a service when I was moving house. Nothing was too much trouble & their knowledge was very good. I’d have no hesitation in recommending these two individuals or AT Management

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • B2B Data Solutions For Modern Growth Teams

    Konnektys is a B2B sales operations and lead generation company that helps growth-focused businesses build pipeline through AI-powered prospect research, verified contact data, and fully managed outreach campaigns. The company combines artificial intelligence with human validation to deliver highly accurate...

    Top Services:

    • Digital Services
    • Email Marketing
    • CRM Consulting
    • Digital Marketing
    • BPO
    • Show more
    Location
    Alfadanga, Bangladesh
    Number of Employees
    Under 49
    Average Hourly Rate
    $20/hr
    Minimal Budget
    Under $1,000

    Konnektys Services

    • Digital Services
    • Email Marketing
    • CRM Consulting
    • Digital Marketing
    • BPO
    • Business Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Construction Industry
    • Software & IT Services Industry
    • AI Industry
    Data sourced from the agency's DesignRush profile
  • Crazy Good Outsourcing

    Trupp Global: Your Trusted Partner for Back-Office Support and Customer Experience Services...

    Top Services:

    • BPO
    • Customer Support
    • Call Centers
    • IT Services
    • Show more
    Location
    Bengaluru, India
    Number of Employees
    100 - 249
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000

    Trupp Global Services

    • BPO
    • Customer Support
    • Call Centers
    • IT Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Real Estate Sector
    • Big Data Company
    • Construction Sector
    Data sourced from the agency's DesignRush profile

    Trupp Global Reviews & Testimonials

    • Jyoti Chakrapani
      Jyoti Chakrapani Review from Google
      1.0

      Jyoti Chakrapani's Review Sourced from Google

      They hire in lots and then fire in bulk..just project based...and they cut your pf without actually holding one... rubbish company ...

    • Keerthi Kandra
      Keerthi Kandra Review from Google
      1.0

      Keerthi Kandra's Review Sourced from Google

      Wrost experience. I went interview and they are conducting one exam I have written all the things correct but they are telling wait i will discuss with manager and informing you like that. Totally they are wasted my time. Wrost experience

    • Akshay kumar
      Akshay kumar Review from Google
      1.0

      Akshay kumar's Review Sourced from Google

      Don't go here if your time is really value to you, because if any girl is waiting in reception for interview then don’t even think to attend interview because they will not hire you they will hire only that girl. managers will also come out of theirs cabin and chit chat with girls but no one will ask about you... company infrastructure is also not good.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • We Are The Best Call Center Service For Your Business

    Established in 2019, we began operations with a 30-member team focused on domestic collections and recovery. Through consistent performance, operational discipline, and a client-centric approach, we have scaled to a 470-strong workforce. Today, we deliver comprehensive business process support with...

    Top Services:

    • Call Centers
    • IT Services
    • BPO
    • Phone Answering Services
    • Translation Services
    • Show more
    Location
    Bangalore, India
    Number of Employees
    250 - 499
    Average Hourly Rate
    $20/hr

    Upmint Finserv Pvt Ltd Services

    • Call Centers
    • IT Services
    • BPO
    • Phone Answering Services
    • Translation Services
    • Customer Support
    • Transcription Services
    • HR Outsourcing
    • Business Consulting
    • Graphic Design
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IT Industry
    • Small Business Industry
    • Fintech Industry
    Data sourced from the agency's DesignRush profile

    Upmint Finserv Pvt Ltd Reviews & Testimonials

    • Mahantesh Lutimath
      Mahantesh Lutimath Review from Google
      5.0

      Mahantesh Lutimath's Review Sourced from Google

      Amazing atmosphere and very friendly people who support you when you are a fresher and guide you through everything. Recommend every college kids to join as a summer internship.

    • Preethi C
      Preethi C Review from Google
      3.0

      Preethi C's Review Sourced from Google

      its was a very supportive company ..i started my carrier hear......but too much pressure for work ...but a good company

    • syeda jabeen
      syeda jabeen Review from Google
      5.0

      syeda jabeen's Review Sourced from Google

      Very good company hemanth sir is very kind heart management is very cooperative I will prey to God this company should grow like sky

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Outsource Bookkeeping With Expert Back-Office Support

    Rapid Back Office LLC helps small business owners and CPAs save time and cut costs with expert bookkeeping, payroll processing, and back-office support. We specialize in managing day-to-day bookkeeping tasks, ensuring accuracy and compliance. We support QuickBooks Online and Desktop, Xero, FreshBooks, Wave...

    Top Services:

    • Accounting
    • BPO
    Location
    Alexandria, Virginia
    Number of Employees
    Under 49
    Average Hourly Rate
    $15/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    1 Project Listed

    Rapid Back Office LLC Services

    • Accounting
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Sonoran Chapel, LLC
    • Fort Comfort Service
    • Gen Tech USA
    • Fort Comfort Gutter
    Data sourced from the agency's DesignRush profile
  • The BPO With A Heart

    Founded in 2002, Antasis is a trusted Singapore-based provider of outsourced business solutions. We deliver world-class customer service, IT support, and back-office operations through a flexible, innovative workforce. Certified in ISO 27001, ISO 9001, Bizsafe Level 3, COPC, and Six Sigma, we ensure quality...

    Top Services:

    • BPO
    • Call Centers
    Location
    Singapore, Singapore
    Number of Employees
    250 - 499
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000

    Antasis Pte Ltd Services

    • BPO
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Getgo
    • Canadian Pizza
    • Healthy School Supply
    Data sourced from the agency's DesignRush profile

    Antasis Pte Ltd Reviews & Testimonials

    • nontombi mooi
      nontombi mooi Review from Google
      5.0

      nontombi mooi's Review Sourced from Google

      wanted to confirm I received and email and i went through the interview process with someone who claims to be working and recruiting for your company. I want to confirm if it is legit they are recruiting from South Africa to work and be based in Cambodia.

    • Daryl Deanna
      Daryl Deanna Review from Google
      5.0

      Daryl Deanna's Review Sourced from Google

      Receive a text from someone claiming from this company other branch, in Bukit Indah, JB. Can you guys clarified this?

    • Andrew Chng
      Andrew Chng Review from Google
      5.0

      Andrew Chng's Review Sourced from Google

      I just wanted to let you know that it's been great working with Antasis. Thank you so much for meeting our needs and a partner that is easy to work with.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Best Option For Nearshore Call Center Services

    We provide fully turnkey solutions handling legal setup, HR, payroll, accounting, compliance, facilities, and day-to-day supervision so our clients can focus exclusively on sales, growth, and performance. Write everything around this idea , this is the core service we offer...

    Top Services:

    • BPO
    • Call Centers
    • HR Outsourcing
    • Phone Answering Services
    • Customer Support
    • Show more
    Location
    Chula Vista, California
    Number of Employees
    100 - 249
    Average Hourly Rate
    $15/hr

    PromoCall Services

    • BPO
    • Call Centers
    • HR Outsourcing
    • Phone Answering Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Contempo Counseling
    • Lenditup
    • Protect Environmental
    Data sourced from the agency's DesignRush profile
  • Simple Steps To Work With Us

    We deliver reliable outsourcing solutions for travel, real estate, eCommerce, healthcare, manufacturing, IT, and more, helping businesses streamline operations, reduce costs, and scale efficiently with skilled, dedicated teams...

    Top Services:

    • Digital Marketing
    • BPO
    • Customer Support
    • Accounting
    • Show more
    Location
    Mohali, India
    Number of Employees
    50 - 99
    Average Hourly Rate
    $15/hr
    Minimal Budget
    Under $1,000

    AAA Outsourcing Services

    • Digital Marketing
    • BPO
    • Customer Support
    • Accounting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Travel Serve Inc
    • Mondee Inc
    • Nate Tours & Travels
    Data sourced from the agency's DesignRush profile
  • AI-Powered Medical Billing Company

    Dastify Solutions is an AI-powered medical billing/RCM company (Austin, TX). 500+ certified experts cut errors by 99%. Full RCM, AR, & credentialing for 75+ specialties on a pay-for-paid model. Integrates with 600+ EHRs...

    Top Services:

    • BPO
    • Email Marketing
    • SEO
    • Digital Marketing
    • Social Media Marketing
    • Show more
    Location
    Austin, Texas
    Number of Employees
    100 - 249
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed

    Dastify Solutions Services

    • BPO
    • Email Marketing
    • SEO
    • Digital Marketing
    • Social Media Marketing
    • Managed Services
    • IT Services
    • Business Consulting
    • Call Centers
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Beauty Industry
    • Health Care Industry
    • Wellness & Fitness Industry
    Data sourced from the agency's DesignRush profile

    Dastify Solutions Reviews & Testimonials

    • Yami Sozi MD
      Yami Sozi MD Review from Google
      5.0

      Yami Sozi MD's Review Sourced from Google

      We’ve been partnering with Dastify Solutions for our mental health practice, and they have been absolutely fantastic to work with. The onboarding process was seamless, thanks to Andy Adams on the sales side he was incredibly nice, patient, and made sure all our initial questions were answered. On a day-to-day basis, Ricky, our operations manager, has been a total lifesaver. He handles all of our billing and complex mental health prior authorizations flawlessly. It’s a huge relief knowing our claims are in such capable hands. Highly recommend them!

    • Jesse Vaughan
      Jesse Vaughan Review from Google
      5.0

      Jesse Vaughan's Review Sourced from Google

      I’ve worked with four medical billing companies over the past decade. Dastify Solutions is in a different league. Their 97.4% first-pass acceptance rate isn’t marketing — we verified it against our own EOB data. Their credentialing and provider enrollment services managed five new providers last year with zero billing gaps. On the accounts receivable management side, our days in AR dropped from 52 to 31 and collections improved over 30%. For any growing practice evaluating medical billing services, Dastify delivers the precision and compliance most RCM companies only promise.

    • Robert Coleman
      Robert Coleman Review from Google
      5.0

      Robert Coleman's Review Sourced from Google

      Running a behavioral health practice with 12 providers across psychiatry and substance abuse treatment means complicated billing. We brought in Dastify Solutions for end-to-end revenue cycle management and the results were immediate. Their credentialing services got three new providers paneled in under 45 days. They restructured our charge capture, implemented real-time eligibility verification, and our net collection rate jumped from 89% to 96%. Their AR management team lets nothing fall through the cracks. Dastify doesn’t just process claims — they protect your revenue.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Perfection And Timeliness Are Our Specialties

    I have over 18+ years of experience in Admin support. I can do all types of projects with 100% quality. Time management is a key to success. That's why we only take on those projects that match our skills set so that we can give full attention to details and deliver valuable results...

    Top Services:

    • BPO
    • eCommerce Development
    • Web Development
    • WordPress Website Design
    • SEO
    • Show more
    Location
    Coimbatore, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $15/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    1 Project Listed

    Intellize Info Solutions Services

    • BPO
    • eCommerce Development
    • Web Development
    • WordPress Website Design
    • SEO
    • Digital Marketing
    • Email Marketing
    • IT Services
    • Market Research
    • Business Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Buzzstream
    • Apollo
    • Hubspot
    • Nitecapp
    • Zoominfo
    • Top Echelon
    Data sourced from the agency's DesignRush profile
  • Protel BPO, nothing matters more than how your customers view your brand how they interact with it

    Protel BPO, located in Belize City, Belize, is a leading and locally owned outsourcing provider. Since 2013, it has been delivering exceptional INBOUND and OUTBOUND omnichannel contact center services of the highest quality...

    Top Services:

    • Call Centers
    • BPO
    • Customer Support
    • Phone Answering Services
    • Show more
    Location
    Belize City, Belize
    Number of Employees
    500 - 999
    Average Hourly Rate
    $14/hr
    Minimal Budget
    $50,000 & Up

    ProtelBPO Services

    • Call Centers
    • BPO
    • Customer Support
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • J Crew
    • Sight Partners
    • Blue Valley
    Data sourced from the agency's DesignRush profile

    ProtelBPO Reviews & Testimonials

    • Jeffrey Warren
      Jeffrey Warren Customer Experience Expert at Macy's
      5.0

      Call Centers Review from Jeffrey Warren

      While working with Protel BPO, I had the pleasure of experiencing what can only be described as outstanding contact center service. From the get go, it was evident that the agents at the call center go above and beyond to ensure customer satisfaction and a quality experience. The representatives at Protel BPO were not only courteous but also highly knowledgeable about our products and services. They patiently listened to inquiries and provided detailed and accurate information, demonstrating a deep understanding of our company's offerings. What truly stood out was the efficiency of the call handling process. Clients experienced short wait times, and once connected, the representatives were quick to address their questions or concerns. The agents' professionalism was commendable. They always conveyed a genuine willingness to assist and went the extra mile to ensure customer satisfaction. It's evident that Protel BPO places a high value on providing top-notch service to its customers. I feel that it comes easy to them, probably because of the "Belizean" culture. Overall, my interaction with Protel BPOs call center surpassed my expectations. The combination of courteous representatives, efficient call handling, and a commitment to customer satisfaction makes them stand out in the space of customer service. I highly recommend Protel BPO's call center for anyone seeking a positive and hassle-free customer experience.

    • Jackie Capalleja
      Jackie Capalleja Customer Service Manager at Allstate
      5.0

      Call Centers Review from Jackie Capalleja

      As the Allstate manager involved in our partner relationship with ProtelBPO, I was extremely pleased with their inbound call center services. Their dedicated team efficiently handled our customer inquiries and requests with remarkable professionalism. The availability of 24/7 support ensured clients received prompt assistance. ProtelBPO's agents are well-trained and always eager to learn more. They take pride in having a deep understanding of our industry and our company's products and service offerings. The seamless integration of technology when needed enhanced and simplified our team's ability to oversee and manage their team. Their commitment to excellence is evident in every interaction, making them an invaluable partner in delivering top-notch customer service.

    • Paul Benefit
      Paul Benefit Regional Head Of Customer Service at H&M
      5.0

      Call Centers Review from Paul Benefit

      I am very pleased and impressed with Protel BPO's inbound call center services. Their team is professional and focused on quality. They have consistently delivered exemplary customer service, addressing our customers' queries and concerns with the utmost professionalism. The team at Protel has been proactive, responsive, and efficient, ensuring smooth operations and great customer satisfaction. We greatly appreciate their dedication and expertise, making Protel an invaluable partner for our customer service efforts.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • AI Data Enablement Partner [data annotation, labelling, validation]

    Tinkogroup is an AI data enablement partner delivering expert annotation, labeling, and validation services that power reliable machine learning models and intelligent systems fully GDPR-compliant for secure collaboration...

    Top Services:

    • BPO
    • Email Marketing
    • AI Development
    Location
    Tallinn, Estonia
    Number of Employees
    50 - 99
    Average Hourly Rate
    $12/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    7 Projects Listed

    Tinkogroup Services

    • BPO
    • Email Marketing
    • AI Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Oberst BV
    • Tetrix Inc
    • Partnerbase
    • Continuum
    • JetPet Resort
    • AlliedCrowds
    • Pancopia, Inc.
    • PRC Clinical
    • Release the Hounds
    • Timelapse
    Data sourced from the agency's DesignRush profile

    Tinkogroup Reviews & Testimonials

    • Nazar Mysholivskyi
      Nazar Mysholivskyi CEO at LNOKS
      5.0

      Data Annotation Review from Nazar Mysholivskyi

      We worked with Tinkogroup on a manual data annotation project supporting our content moderation and AI training workflows. The scope was fairly complex, around 250,000 images and video frames labeled across multiple attributes, including some subjective categories like brand suitability and contextual safety. What stood out was how thoughtfully their team approached the work. Communication was straightforward and reliable. We had a single point of contact, regular check-ins, and good visibility into progress. They were also flexible when we updated guidelines or increased volume. After the initial ramp-up, delivery timelines became predictable, which helped us stay aligned with our training schedule. Tinkogroup is a dependable partner that delivers solid quality and added value beyond execution.

    • Vitaliy Kryvoruchko
      Vitaliy Kryvoruchko Sales Manager at Equinox Dynamics
      5.0

      Back Office Outsourcing Review from Vitaliy Kryvoruchko

      We partnered with Tinkogroup to improve the quality of our internal datasets used for client reporting and analytics. They processed data from multiple sources, removed duplicates, fixed formatting issues, and validated key fields to ensure consistency. The final datasets were delivered fully structured, documented, and ready for immediate use.

    • Iryna Baklanova
      Iryna Baklanova Review from Google
      5.0

      Iryna Baklanova's Review Sourced from Google

      It’s been a great experience working with Tinkogroup. They consistently deliver high-quality data and video annotation services. Highly reliable and a strong partner for collaboration – I would definitely recommend them.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Do What You Do Best, Go Hire The Rest

    At Go Hire Virtual, we help busy entrepreneurs and businesses scale without burnout. Our team of highly skilled virtual assistants handle the day-to-day, so you can focus on growth...

    Top Services:

    • BPO
    • Phone Answering Services
    Location
    Sandy, Utah
    Number of Employees
    50 - 99
    Average Hourly Rate
    $12/hr
    Minimal Budget
    $1,000 - $10,000

    Go Hire Virtual Services

    • BPO
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Dash
    • Surface Solutions
    • Red Rocks Construction
    Data sourced from the agency's DesignRush profile

    Go Hire Virtual Reviews & Testimonials

    • Rafunzel Eleazar
      Rafunzel Eleazar Review from Google
      5.0

      Rafunzel Eleazar's Review Sourced from Google

      Go Hire Virtual has helped me improve my skills as an aspiring Virtual Assistant. They provide excellent training and ensure that I am fully prepared to assist and effectively meet with clients

    • Jewel B
      Jewel B Review from Google
      5.0

      Jewel B's Review Sourced from Google

      Go Hire Virtual provided a great learning experience and support for aspiring virtual assistants. The training and guidance helps aspiring virtual assistant build confidence and develop skills needed to start working with clients. Highly recommended for anyone who wants to start a VA career.

    • Christina P
      Christina P Review from Google
      5.0

      Christina P's Review Sourced from Google

      Being a family owned & operated business for 75+ years, we were looking to try something new. Having a VA work for us was one of those changes we wanted to implement. Go Hire Virtual has been wonderful to work with right from the start and having a VA join our team has been a great success. Our virtual assistant, BEA SON, has been nothing short of phenomenal! She has now been with us for 1 full year and we hope to have her for years to come. BEA SON handles customer inquiries, schedules service appointments, and follows through with all tasks asked of her. I appreciate her positive attitude and her professionalism, which shows every day. Her help has given me the time to focus on other strategic products to help better our business. Thank you very much BEA SON and GHV! We are truly grateful to have you all. It has been a pleasure working together.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Hugo

    Verified Verified by the DesignRush team for authenticity and credibility.

    World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages

    Hugo provides secure, end-to-end customer support, back office, AI operations, and trust & safety solutions for US-based and global clients. We are PCI DSS, ISO 27001, HITRUST, SOC 2 certified and HIPAA & GDPR compliant, to serve regulated industries including fintech, healthcare, and SaaS platforms...

    Top Services:

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Transcription Services
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed

    Hugo Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Transcription Services
    • Translation Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Google
    • Meta
    • Outschool
    • Topicals
    • Attentive
    • Faire
    • Sakara
    • Aurora
    Data sourced from the agency's DesignRush profile

    Hugo Reviews & Testimonials

    • Greg Digneo
      Greg Digneo founder at content guppy
      5.0

      B2B Review from Greg Digneo

      Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.

    • Nimmit Shah
      Nimmit Shah Owner at Pi Asset Management Ltd
      5.0

      BPO Review from Nimmit Shah

      Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.

    • Jambu Subramanian
      Jambu Subramanian Senior Manager of Operations at Kasha Global
      5.0

      Customer Support Review from Jambu Subramanian

      Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Empowering Customer Experience with AI and Human Expertise-Customized Care Solutions by D3Mynds.

    Empowering Customer Experience with AI and Human Expertise-Customized Care Solutions by D3Mynds. Where AI Meets Human Touch D3Mynds Delivers Customized Customer Care Solutions for a New Era...

    Top Services:

    • BPO
    • Business Consulting
    • Call Centers
    • Phone Answering Services
    • Customer Support
    • Show more
    Location
    Delhi, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $10/hr
    Minimal Budget
    Under $1,000

    D3Mynds Services

    • BPO
    • Business Consulting
    • Call Centers
    • Phone Answering Services
    • Customer Support
    • Transcription Services
    • HR Outsourcing
    • Market Research
    • Accounting
    • Translation Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Software & IT Services Industry
    • Corporate Services Industry
    • Entertainment Industry
    Data sourced from the agency's DesignRush profile
  • Real Estate Growth, Powered by People

    We are providing a real estate virtual assistant services in USA real estate industry from 2016. With a fast 72-hour setup, seamless onboarding, and proven results, weve helped 1360+ real estate professionals streamline operations, close more deals, and grow with confidence...

    Top Services:

    • Digital Marketing
    • BPO
    Location
    Faisalabad, Pakistan
    Number of Employees
    Under 49
    Average Hourly Rate
    $10/hr
    Minimal Budget
    Under $1,000

    DigitalNexxt Services Services

    • Digital Marketing
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Corporate Services Industry
    • Hospitality Industry
    • Real Estate Industry
    Data sourced from the agency's DesignRush profile
  • Your Partner in Operational Excellence

    CogentHub is a leading BPO firm dedicated to helping businesses overcome challenges through exceptional management consulting services. The firm leverages advanced technology and well-planned operations to enhance customer experiences and drive growth. With a passionate team of professionals, CogentHub...

    Top Services:

    • BPO
    • Call Centers
    • Phone Answering Services
    • Customer Support
    • HR Outsourcing
    • Show more
    Location
    Kolkata, India
    Number of Employees
    500 - 999
    Average Hourly Rate
    $10/hr

    CogentHub Services

    • BPO
    • Call Centers
    • Phone Answering Services
    • Customer Support
    • HR Outsourcing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Retail Industry
    • Travel Industry
    • Ecommerce Industry
    Data sourced from the agency's DesignRush profile

    CogentHub Reviews & Testimonials

    • Ankita Banerjee
      Ankita Banerjee Review from Google
      4.0

      Ankita Banerjee's Review Sourced from Google

      I have worked in the company for four months. The environment was always positive. Salary credited on time. Trainer (Sushant Singh) ,Tls (Rudra Sen, Rana Chakraborty), Quality( Somendra Nath Ash ), even the manager, everybody were helpful all the time. Only glitch I felt,the processes they work with changes so frequently that at times, I found it challenging to stay engaged passionately with the work flow.

    • Nazre Alam
      Nazre Alam Review from Google
      4.0

      Nazre Alam's Review Sourced from Google

      I worked in this company about a month. The trainer (Sushaant Bhai), the team leaders (Rudra Da and Rana Da), the quality analyst (Sam Da), the manager (Joseph sir) , and the HR teams were all very supportive, and the salary process was smooth. The only issue was that the job role was not explained clearly — I was told it was a chat process, but it turned out to be a soundbox process, which I didn’t enjoy and I left the company after a month. Overall, a positive work culture with a helpful team. I believe that cIear communication about roles would make it even better.

    • Supriyo Mukherjee
      Supriyo Mukherjee Review from Google
      5.0

      Supriyo Mukherjee's Review Sourced from Google

      Last 1 1/2 year never received salary on 2nd, it was every day on 1 st, regarding management and managers they are ausome and they really teaches you the job.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Your Trusted Virtual Assistance Partner.

    AssistTree delivers expert support with virtual assistant services, offering dedicated virtual assistants, digital marketing support, and specialized real estate assistance. We help startups and SMBs streamline operations, boost productivity, and growth...

    Top Services:

    • Digital Marketing
    • SEO
    • BPO
    • Customer Support
    • HR Outsourcing
    • Show more
    Location
    Boca Raton, Florida
    Number of Employees
    50 - 99
    Average Hourly Rate
    $10/hr
    Minimal Budget
    Under $1,000

    Assisttree Services

    • Digital Marketing
    • SEO
    • BPO
    • Customer Support
    • HR Outsourcing
    • Web Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • workforce7
    • Dv Comm System
    • Indo Global Holidaz
    Data sourced from the agency's DesignRush profile
  • Redefining The Way Outsourcing Works

    Technodream provides high-quality, affordable web development, web design, online marketing, and call center services for businesses in the US, UK, and Australia...

    Top Services:

    • BPO
    • Call Centers
    Location
    Las Vegas, Nevada
    Number of Employees
    100 - 249
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000

    Technodream Services

    • BPO
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Retail Industry
    • Electronics Industry
    • Transportation & Logistics Industry
    • Consumer Goods Industry
    • Construction Industry
    • Health Care Industry
    Data sourced from the agency's DesignRush profile
  • Simplify Scale Succeed

    Fortunes24 helps businesses in the US, UK, and Australia scale smarter with skilled, cost-efficient teams for customer support, sales, and back-office operations. We combine skill-first hiring with 24/7 availability to deliver consistent, measurable results...

    Top Services:

    • BPO
    Location
    Navi Mumbai, India
    Number of Employees
    50 - 99
    Average Hourly Rate
    $9/hr
    Minimal Budget
    $10,000 - $25,000

    Fortunes24 Outsourcing LLP Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Wellness Vibe
    • 99 Distributor
    • Datablazers Inc. (DBI)
    Data sourced from the agency's DesignRush profile
  • Excellent People, Exceptional Service

    Upstream BPO Leads The Industry. With Multilingual And Omnichannel Support And Customer Experience (CX), Back-Office, Inside sales, tele sales, Lead generation, Digital Transformation, And Intelligent Automation Solutions. Our BPO Experts Have Over 25 Years Of Experience In Delivering Value And Better...

    Top Services:

    • Call Centers
    • BPO
    • HR Outsourcing
    • Customer Support
    • Show more
    Location
    Kuala Lumpur, Malaysia
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $8/hr
    Minimal Budget
    $1,000 - $10,000

    Upstream BPO Services

    • Call Centers
    • BPO
    • HR Outsourcing
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Changi Travel Services
    • Honeywell
    • Grab
    • TADA
    • Shell
    • Senoko Enenrgy
    • HP
    • Ninja Van
    • Cainiao
    • Best Express
    Data sourced from the agency's DesignRush profile
  • Leading Virtual Assistant Services Provider

    Express Virtual Assistant (EVA) is a globally managed virtual workforce solutions provider that helps businesses streamline operations through structured, performance-driven support systems. Founded in 2004 as a subsidiary of Flatworld Solutions, EVA goes beyond traditional outsourcing by offering a...

    Top Services:

    • BPO
    • Creative Services
    • Graphic Design
    • Logo Design
    • Design Services
    • Show more
    Location
    Princeton, New Jersey
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $8/hr

    Express Virtual Assistant Services

    • BPO
    • Creative Services
    • Graphic Design
    • Logo Design
    • Design Services
    • Product Design
    • Content Marketing
    • eCommerce
    • Video Marketing
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • eCommerce Industry
    • Real Estate Industry
    • Software & IT Services Industry
    Data sourced from the agency's DesignRush profile
  • Outsource Your Back Office Today

    Plus Back Office helps accounting firms, property management companies, and recruitment agencies build dedicated offshore teams in the Philippines. Unlike typical outsourcing, all staff work from a secure, office-based environment with company-managed systems and on-site supervision. We handle hiring, HR...

    Top Services:

    • BPO
    • Accounting
    • Customer Support
    • HR Outsourcing
    • Call Centers
    • Show more
    Location
    Cebu City, Philippines
    Number of Employees
    Under 49
    Average Hourly Rate
    $7/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed

    Plus Back Office Services

    • BPO
    • Accounting
    • Customer Support
    • HR Outsourcing
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Clever Visas
    • Better Accountants
    • Cerne Ventures
    • The Film Guys
    • On Call For You
    Data sourced from the agency's DesignRush profile
  • Hire The World Top 1% Virtual Assistant

    Include Work helps founders and teams save time and scale faster with expert Virtual Assistant and back-office support. With 100+ skilled VAs, we deliver reliable, high-quality solutions for admin, marketing, design, and research...

    Top Services:

    • IT Services
    • CRM Consulting
    • Digital Services
    • UI/UX Design
    • Digital Marketing
    • Show more
    Location
    Dhaka, Bangladesh
    Number of Employees
    50 - 99
    Average Hourly Rate
    $7/hr
    Minimal Budget
    Under $1,000

    Include Work Services

    • IT Services
    • CRM Consulting
    • Digital Services
    • UI/UX Design
    • Digital Marketing
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Upwork
    • Fiver
    • Indeed
    • 3M
    • Made Snappy
    Data sourced from the agency's DesignRush profile

    Include Work Reviews & Testimonials

    • Mushi Bhai
      Mushi Bhai Review from Google
      1.0

      Mushi Bhai's Review Sourced from Google

      Avoid at all costs. They are great at selling you a dream during the work pitch, but the moment the contract is signed, they vanish. Getting a simple ticket resolved takes weeks to give salary To make matters worse, their billing is incredibly opaque—we were hit with several 'out-of-scope' charges for services that were supposed to be included. Save your money and find a partner who actually values communication. They have the worst management I have ever seen. I would give zero stars if possible include work is pathetic

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Outsource for Your Business Needs

    Best virtual assistant services of all time. Hire a VA for more than 6 hours a day and 7 days a week service as needed. For a fixed monthly rate please email us at admin@aslpreservationsolutions.com...

    Top Services:

    • Digital Marketing
    • HR Outsourcing
    • BPO
    • SEO
    • Design Services
    • Show more
    Location
    Dhaka, Bangladesh
    Number of Employees
    100 - 249
    Average Hourly Rate
    $6/hr
    Minimal Budget
    $1,000 - $10,000

    ASL BPO Services

    • Digital Marketing
    • HR Outsourcing
    • BPO
    • SEO
    • Design Services
    • Web Design
    • Branding
    • eCommerce Development
    • Software Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Sam Petrakis (Investment Associate)
    • William Kincaid (CEO, USA Property Preservation)
    • Ab Shubear (Operation Manager, Securiworld Canada)
    Data sourced from the agency's DesignRush profile

    ASL BPO Reviews & Testimonials

    • Oli Ullah
      Oli Ullah Review from Google
      5.0

      Oli Ullah's Review Sourced from Google

      I would like to say that ASL BPO is the best Virtual assistant company, in which I have learned a lot of new skills and improved my abilities. It's an ideal place to help me build my career and get new skills with the industry.

    • Kazi Nure Alam II
      Kazi Nure Alam II Review from Google
      5.0

      Kazi Nure Alam II's Review Sourced from Google

      I am so grateful I accepted the offer to work with ASL BPO. It's a really good place for me to grow my career and get new skills in the process. The team is always eager to help, and the projects are challenging but fun. I can't wait for more opportunities at ASL BPO !

    • SHAHRIYAR FAHIM
      SHAHRIYAR FAHIM Review from Google
      5.0

      SHAHRIYAR FAHIM's Review Sourced from Google

      When I was looking to expand my team, I wanted a virtual assistance company that took care of all the details. ASL is an excellent company to work with and they do an amazing job at making sure that we are compliant and happy!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Transform Your Business Operations

    Connectora BPO is a cost-efficient outsourcing partner that empowers US-based companies to scale operations without scaling headcountdelivering enterprise-grade customer support, sales operations, and back-office services at 70% less than hiring domestically, with 24/7 global coverage and zero contracts...

    Top Services:

    • BPO
    Location
    Noida, India
    Number of Employees
    100 - 249
    Average Hourly Rate
    $6/hr
    Minimal Budget
    $1,000 - $10,000

    Connectora BPO Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Amazon Glowroad
    • E-Commerce Unicorn
    • Leads Coder
    Data sourced from the agency's DesignRush profile

4 Frequently Asked Questions About BPO Companies

How much do BPO providers charge for their services?

Business process outsourcing, or BPO companies, charge between $8 and $60 per hour for customer service, with monthly per-agent rates ranging from $1,200 to $4,000 depending on location, skill level, and support complexity. 

What you pay depends on the contract structure. There are four main models: 

  • An hourly rate involves paying for an agent’s time regardless of how many interactions they handle. It runs: 
    • $8 to $15 offshore 
    • $20 to $30 nearshore 
    • $40 to $60+ onshore 
  • Per-agent (FTE) is a flat monthly fee of $1,200 to $4,000 per dedicated agent. Predictable, but you pay the same regardless of the volume. 
  • Per-interaction charges $1–$5 per resolved ticket or $0.50–$2 per chat. Cost-efficient when volume is low or seasonal, but bills spike during busy periods. 
  • Outcome-based ties fees to KPIs like CSAT scores or first-call resolution — typically $3 to $9 per successful resolution. 

How do I compare two BPO providers quoting similar prices?

When two BPO firms quote similar prices, the decision should come down to industry experience, agent attrition rates, SLA terms with defined remedies, and how each vendor handles your specific exception cases, not the headline rate. 

Ask for case studies from clients in your industry. A BPO company with relevant experience can start right away, while one without it will learn on your dime.  

Then go beyond the deck. Give both vendors your two or three most complex support scenarios and ask them to walk you through exactly how they’d handle each one. The vendor with a documented protocol beats the one that says, “We’d escalate.” 

Pay close attention to SLA clauses, specifically what happens when they’re missed, not just what the targets are. Two vendors can quote identical SLAs but differ completely on the consequences for missing them. 

Finally, ask for the agent attrition rate for the specific team being proposed, not the company average. High turnover on your account means constant retraining and inconsistent service, regardless of the price. 

What contract terms do most buyers accept that they shouldn’t?

The contract terms most buyers accept are auto-renewal clauses with short notice windows, SLAs with no financial remedy for misses, and IP clauses that leave process documentation owned by the vendor — all of which remove your leverage once performance drops. 

Four terms worth pushing back on before you sign: 

  1. Auto-renewal clauses can trap you into a long-term agreement if the notice window is short, often 60–90 days. Miss the window, and you’re locked in for another year regardless of performance. 
  2. SLAs without consequences. Most contracts define targets but don’t specify what happens when they’re missed. Your agreement should define redressal terms, whether that’s service credits, payment for damages, or the right to exit early. 
  3. IP and process documentation ownership. Avoid clauses that grant the BPO provider exclusive rights to your intellectual property, or that allow them to sublicense or transfer it to third parties. If they own the runbooks built on your processes, switching vendors gets expensive. 
  4. Exit and termination terms need to include your ability to re-employ key personnel who hold critical knowledge of your account; otherwise, that knowledge walks out with the vendor. 

The simplest check: read the contract assuming performance will eventually disappoint. If you have no leverage when that happens, negotiate before you sign. 

How do BPO companies handle a sudden surge in volume?

BPO companies handle volume surges through a combination of flexible staffing, automation, and cross-trained overflow teams, but how well they execute depends entirely on what your contract says about surge capacity before it happens. 

Most BPO providers have a few ways to handle sudden spikes:  

  • Bringing in temporary agents 
  • Moving staff from quieter channels to busier ones 
  • Using chatbots or self-service tools to handle routine questions before they reach a human. Self-service tools can deflect 20-40% of contacts during a surge.  

But not every BPO provider handles this well. When surges go unmanaged, call abandonment rates can reach 15%, which means frustrated customers and damage to your brand, not the vendor’s. 

The right time to ask about this is before you sign. Find out how much notice your BPO company needs to scale up, and what the contract says about volume above your agreed tier.  

A vendor who can staff up fast but delivers off-brand service during your busiest period is a liability, not a solution. 

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