Our directory features the top BPO companies in the USA, evaluated using five ranking criteria, 12 expert reviewers, and 263+ verified client reviews, giving you a reliable way to choose the best BPO provider.

Select the Best BPO Company in the USA

485 Companies - Rankings updated: September 07, 2026

DesignRush evaluates the BPO companies listed based on expertise, credentials, and client satisfaction ratings, using objective data and verified reviews. Some placements are sponsored.

United States × Sort by: Number of Reviews ×
  • Small Business Accounting, Technology, & Growth Consulting.

    Small Business Accounting, Technology, & Growth Consulting.

    Fred Lundin CPA LLC is a Chicago-based CPA accounting and technology consulting firm specializing in serving e-commerce, solopreneurs, and small business owners. With a dedicated focus on these sectors, we provide tailored financial and technological solutions to help our clients thrive in their respective...

    Top Services:

    • Business Consulting
    • Market Research
    • Accounting
    • BPO
    • CRM Consulting
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    3 Projects Listed
  • Revolutionizing Remote work.

    Revolutionizing Remote work.

    We believe that every BPO company knows and understands what they do. But very few know why they do what they do. And by "why" it does not mean to "make a profit" because that's a result and it always will be. With the Remote Group, our ultimate goal is to build relationships with those who share our beliefs...

    Top Services:

    • BPO
    • Customer Support
    • Digital Marketing
    • eCommerce
    • Managed Services
    • Show more
    Location
    Lewes, Delaware
    Number of Employees
    100 - 249
    Average Hourly Rate
    $20/hr
    Portfolios Count
    6 Projects Listed
  • Dedicated Virtual Assistants To Power Enterprises

    Dedicated Virtual Assistants To Power Enterprises

    Ecomva provides virtual assistant services and e-commerce SEO services to help businesses grow online. Our team of experienced virtual assistants can help you with a variety of tasks, including customer service, social media management, email marketing, and more...

    Top Services:

    • BPO
    • eCommerce Development
    • Digital Marketing
    • Web Design
    • Show more
    Location
    Fremont, California
    Number of Employees
    50 - 99
    Average Hourly Rate
    $10/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    3 Projects Listed
  • Build.Engage.Grow.

    Build.Engage.Grow.

    DAK IT HUB GROUP is a leading digital publisher that provides sales, lead generation & customer care services to our clients. We realize that single-channel cannot provide you with desired results. To ensure consistent quality and complete coverage, we utilize a multi-channel approach...

    Top Services:

    • Digital Marketing
    • BPO
    Location
    Los Angeles, California
    Number of Employees
    Under 49
  • Business processes, outsourced without compromise

    Business processes, outsourced without compromise

    Evateck is a Business Process Outsourcing (BPO) provider helping businesses scale operations through dedicated and shared teams customer support, back-office, content moderation, and data entry. Expertise across SaaS, eCommerce, fintech, healthcare, and logistics...

    Top Services:

    • BPO
    • Customer Support
    • Call Centers
    • Phone Answering Services
    • Staff Augmentation
    • Show more
    Location
    Fort Lauderdale, Florida
    Number of Employees
    Under 49
    Average Hourly Rate
    $16/hr
    Minimal Budget
    $1,000 - $10,000
  • IT Outsourcing Services Company with Dedicated IT Professionals

    IT Outsourcing Services Company with Dedicated IT Professionals

    Our IT Outsourcing Services Company provides reliable offshore staffing services. For your customized business needs, our offshore profesionals helps you generate higher ROI...

    Top Services:

    • IT Services
    • BPO
    • Web Development
    • Mobile App Development
    • Graphic Design
    • Show more
    Location
    Dallas, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
  • Cost-Effective Outsourcing, Exceptional Results

    Cost-Effective Outsourcing, Exceptional Results

    Nicoya Tech is a U.S.-based outsourcing and digital services agency that helps businesses reduce operational costs by 30% to 60% through offshore solutions. Specializing in BPO services such as customer support, data processing, and back-office operations, Nicoya Tech also offers web development and digital...

    Top Services:

    • BPO
    • Customer Support
    Location
    Orlando, Florida
    Number of Employees
    Under 49
    Minimal Budget
    Under $1,000
    Portfolios Count
    2 Projects Listed
  • Influx

    Verified Verified by the DesignRush team for authenticity and credibility.
    Influx.com are the experts in on-brand 24/7 customer support, since 2013..

    Influx.com are the experts in on-brand 24/7 customer support, since 2013..

    Influx.com is the #1 on-demand service partner for growing brands. Since 2013, Influx has been trusted by 750+ brands & delivered fully managed, on-brand support, 24/7, on month-to-month plans. Our human + AI teams deliver better customer experience for e-commerce, SaaS, Tech brands worldwide...

    Top Services:

    • Customer Support
    • Call Centers
    • BPO
    • HR Outsourcing
    • AI Development
    • Show more
    Location
    West Hollywood, California
    Number of Employees
    1000 & Up
    Portfolios Count
    2 Projects Listed
  • Award-winning, community-oriented public accounting and consulting company.

    Award-winning, community-oriented public accounting and consulting company.

    We are a certified public accounting and consulting firm with three Minnesota locations - Minneapolis, Rochester, and Red Wing...

    Top Services:

    • Accounting
    Location
    Rochester, Minnesota
    Number of Employees
    100 - 249
  • Partners You Can Count On.

    Partners You Can Count On.

    CSV Now, a premier consulting firm, excels in talent acquisition, content marketing, and Business Process Outsourcing (BPO). We elevate leading tech brands with holistic business solutions, combining expert talent sourcing and impactful brand communication. With a proven history of success, CSV Now is your...

    Top Services:

    • BPO
    • Call Centers
    • Customer Support
    • Content Marketing
    • Accounting
    • Show more
    Location
    Las Vegas, Nevada
    Number of Employees
    50 - 99
  • We Provide Medical Billing Services in California.

    We Provide Medical Billing Services in California.

    Certified Healthcare Billing is a premier medical billing company based in California. We specialize in providing comprehensive billing services tailored to the healthcare industry. Our expertise ensures efficient, accurate, and compliant billing solutions for healthcare providers...

    Top Services:

    • BPO
    Location
    Los Angeles, California
    Number of Employees
    50 - 99
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Streamlined Accounting. Expert Financial Management

    Streamlined Accounting. Expert Financial Management

    Personiv offers flexible outsourced accounting solutions to optimize finance operations and reduce costs. With a dedicated team approach, the firm empowers businesses to refocus on strategic initiatives while handling their day-to-day financial tasks efficiently and professionally. Personiv specializes in...

    Top Services:

    • Accounting
    • BPO
    • HR Outsourcing
    Location
    Austin, Texas
    Number of Employees
    1000 & Up
  • We are Here For Your Care

    We are Here For Your Care

    MediBillMD provides medical billing, coding, and revenue cycle management services to healthcare providers. MediBillMD values are reflected in our dedication to delivering the most efficient solutions for medical billing and revenue cycle management...

    Top Services:

    • BPO
    Location
    Dallas, Texas
    Number of Employees
    100 - 249
  • Direct Support for Operational Efficiency

    Direct Support for Operational Efficiency

    Reps Direct, a business process outsourcing (BPO) agency, specializes in providing highly skilled remote staff to support the growth and efficiency of businesses. By offering dedicated representatives fluent in multiple languages and equipped to handle diverse roles from customer service to tech support, Reps...

    Top Services:

    • BPO
    Location
    Las Vegas, Nevada
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Global Call Center Solutions. Local Expertise.

    Global Call Center Solutions. Local Expertise.

    Grupo Noa International is a leading multilingual call center outsourcing agency enhancing business efficiency and global market expansion. With a focus on optimizing business operations and reducing costs, the agency offers tailored solutions that empower businesses to expand their reach and enhance customer...

    Top Services:

    • BPO
    • Call Centers
    Location
    Miami, Florida
    Number of Employees
    100 - 249
  • Elevating Customer Communications

    Elevating Customer Communications

    InTouch offers comprehensive call center solutions that enhance customer communications and support business growth. Its services range from call screening and appointment scheduling to 24/7 live operators and custom answering services for various industries. InTouch's professional team ensures seamless...

    Top Services:

    • Call Centers
    • BPO
    • Phone Answering Services
    Location
    Martinsburg, West Virginia
    Number of Employees
    100 - 249
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Modern Accounting Built To Grow Your Business

    Modern Accounting Built To Grow Your Business

    Hiline offers bookkeeping, tax, and payroll services for small businesses, providing tailored financial solutions to streamline operations and support growth...

    Top Services:

    • Accounting
    • HR Outsourcing
    • BPO
    Location
    Syracuse, New York
    Number of Employees
    100 - 249
    Average Hourly Rate
    $1/hr
  • Transforming Businesses With Innovative Technology

    Transforming Businesses With Innovative Technology

    GlowTouch specializes in customer service outsourcing, helping clients improve retention and enhance brand loyalty through first-contact issue resolution. Its agents become experts on the client's business, turning customer care into a revenue center while its technical talent supports in-house information...

    Top Services:

    • BPO
    Location
    Louisville, Kentucky
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $49/hr
    Minimal Budget
    $50,000 & Up
  • Empowering Financial Efficiency

    Empowering Financial Efficiency

    IBN Technologies provides tailored business process outsourcing (BPO) services to drive financial efficiency and growth. With expertise in finance and accounting, information technology (IT) services, and automation, IBN Technologies helps businesses streamline operations, reduce costs, and gain real-time...

    Top Services:

    • BPO
    Location
    Miami, Florida
    Number of Employees
    100 - 249
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Expert Back-Office Outsourcing Solutions

    Expert Back-Office Outsourcing Solutions

    PRWTech delivers comprehensive business process outsourcing (BPO) services, including document processing, facilities management, and clerical support for government and private companies. With over three decades of experience, PRWTech provides cost-effective solutions that promote customer loyalty and...

    Top Services:

    • BPO
    Location
    Philadelphia, Pennsylvania
    Number of Employees
    500 - 999
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Optimizing Healthcare Businesses

    Optimizing Healthcare Businesses

    Pacific Global, a business process outsourcing (BPO) firm, specializes in transforming revenue cycle management for healthcare providers. With technology-enabled services and analytics-driven solutions, Pacific Global enhances operational efficiency, maximizes revenue, and improves patient and physician...

    Top Services:

    • BPO
    Location
    Hackensack, New Jersey
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • High Quality and Reliable Answering Services

    High Quality and Reliable Answering Services

    At Professional Communications Messaging Service, Inc. (PCMSI), we pride ourselves on being the knowledgeable, courteous voice that reliably answers your phone and so much more. With over 55 years of experience, we have established ourselves as a leading provider of high-quality, custom professional answering...

    Top Services:

    • Phone Answering Services
    • BPO
    Location
    Erie, Pennsylvania
    Number of Employees
    Under 49
  • Professional Talents You Need.

    Professional Talents You Need.

    Global Hola is a virtual talent outsourcing agency dedicated to helping small businesses find exceptional professionals from around the globe. With one of our virtual assistants or talents on your team, you can focus more on big-picture projects while we handle remote tasks...

    Top Services:

    • BPO
    Location
    Gallatin, Tennessee
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Backoffice Outsourcing Excellence

    Backoffice Outsourcing Excellence

    BackOffice Pro, a leader in backoffice outsourcing, enables businesses to escalate their growth. We handle non-essential parts of your operation, allowing you to focus on your core competencies...

    Top Services:

    • BPO
    Location
    Princeton, New Jersey
    Number of Employees
    100 - 249
  • Elevating Your Business Through Comprehensive Solutions.

    Elevating Your Business Through Comprehensive Solutions.

    Ascend BPO is a comprehensive solutions provider, offering a diverse range of services from healthcare BPO to cutting-edge IT solutions. Our portfolio includes database management, business intelligence, and robust application development for desktop, web, and mobile platforms...

    Top Services:

    • BPO
    Location
    Princeton, New Jersey
    Number of Employees
    100 - 249
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Transforming Ideas into Innovation: A Holistic Services Provider You Can Trust

    Transforming Ideas into Innovation: A Holistic Services Provider You Can Trust

    Softech Systems has been delivering excellence to the world since 1998. We have served every continent with our expert services and competence. For utmost satisfaction of our clients, we ensure tailored and contemporary services...

    Top Services:

    • Software Development
    • Software Testing
    • Cloud Consulting
    • Digital Marketing
    • SEO
    • Show more
    Location
    Virginia, Washington
    Number of Employees
    100 - 249
    Average Hourly Rate
    $35/hr
  • Customer satisfaction is our prim motto and we are geared towards it.

    Customer satisfaction is our prim motto and we are geared towards it.

    InfoHub is designed to be a one-stop shop for medical billing needs. It provides medical billing services for physicians, practices, clinics, and other healthcare providers...

    Top Services:

    • BPO
    Location
    Austin, Texas
    Number of Employees
    100 - 249
    Average Hourly Rate
    $8/hr
    Minimal Budget
    $1,000 - $10,000
  • Elevating Business Efficiency. Driving Success.

    Elevating Business Efficiency. Driving Success.

    SkyTech Solutions is a leading business process outsourcing (BPO) firm specializing in comprehensive outsourcing services. With expertise in inbound and outbound call center solutions, customer support, lead generation, digital marketing, and back-office support, the agency optimizes operations for businesses...

    Top Services:

    • BPO
    • Graphic Design
    • Digital Marketing
    Location
    Los Angeles, California
    Number of Employees
    500 - 999
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Empower Your Practice with Modern Healthcare Solutions.

    Empower Your Practice with Modern Healthcare Solutions.

    PrognoCIS, a division of Harris Computer has been in the electronic medical record market for over 22 years...

    Top Services:

    • BPO
    Location
    Niagara Falls, New York
    Number of Employees
    250 - 499
    Average Hourly Rate
    $280/hr
  • Streamlining Your Revenue, Empowering Your Practice.

    Streamlining Your Revenue, Empowering Your Practice.

    CEOVerge is a trusted leader in medical billing, offering over 25 years of expertise in maximizing revenue for healthcare providers. We streamline the entire revenue cycle, from claim submission to appeals, ensuring fast, accurate payments while letting providers focus on patient care...

    Top Services:

    • Business Consulting
    • BPO
    • HR Outsourcing
    Location
    Stafford, Virginia
    Number of Employees
    Under 49
    Minimal Budget
    $10,000 - $25,000
  • Manifesting Business Serenity.

    Manifesting Business Serenity.

    Global collaboration and expansion does not need to be complicated. At Elite Precision Consulting, we help organizations enter and penetrate global markets with both ease, strategy and peace of mind. With nearly 2 decades of international business management experience, we place value on creating synergistic...

    Top Services:

    • Business Consulting
    • BPO
    • Reputation Management
    • Customer Support
    • Market Research
    • Show more
    Location
    Seattle, Washington
    Number of Employees
    250 - 499
    Average Hourly Rate
    $125/hr
  • "Your Trusted Service Partner, Across the Nation."

    "Your Trusted Service Partner, Across the Nation."

    ASK 2 PRO delivers expert virtual assistant services nationwide, helping businesses streamline tasks, boost efficiency, and expand their network. From admin to communication, we handle the details so you can focus on growth and success...

    Top Services:

    • Web Development
    • Digital Marketing
    • AI Development
    • HR Outsourcing
    • Customer Support
    • Show more
    Location
    New York City, New York
    Number of Employees
    50 - 99
    Average Hourly Rate
    $7/hr
  • Expertise. Flexibility. Growth.

    Expertise. Flexibility. Growth.

    PrimeSync Solutions is a business process outsourcing (BPO) firm that helps businesses reduce costs, scale efficiently, and deliver exceptional customer experiences. Providing top-tier talent and cutting-edge technology, the firm empowers companies to overcome operational challenges while maintaining quality...

    Top Services:

    • BPO
    Location
    Columbus, Ohio
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
  • Expert Offshore Workforce Solutions

    Expert Offshore Workforce Solutions

    247 Secretary offers comprehensive offshore workforce solutions tailored to diverse business needs. Offering customer care, tech support, and back office outsourcing solutions, 247 Secretary ensures seamless service delivery with its highly skilled teams in the Philippines. With 24/7 availability and a...

    Top Services:

    • BPO
    Location
    Ocala, Florida
    Number of Employees
    100 - 249
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Qualified Appointments for Sales Success

    Qualified Appointments for Sales Success

    WC Call Center excels in business-to-business (B2B) appointment setting and telemarketing, focusing on generating high-quality appointments with C-level executives. Its experienced professionals ensure each appointment meets rigorous qualification standards and drives new sales opportunities. The firm acts as...

    Top Services:

    • Call Centers
    • BPO
    Location
    Modesto, California
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • We Provide ABA therapy billing and insurance services.

    We Provide ABA therapy billing and insurance services.

    At Cube Therapy Billing LLC, we bring over 16 years of proficiency to credentialing services, serving 650+ providers with a commitment to excellence. Our professional team ensures seamless integration with various insurances nationwide, emphasizing timely approvals and billing efficiency...

    Top Services:

    • BPO
    Location
    Dover, Delaware
    Number of Employees
    50 - 99
  • Personalized Tax & Wealth Management

    Personalized Tax & Wealth Management

    Davie Kaplan offers comprehensive accounting and wealth management services for businesses and individuals. With expertise in tax management, audit, compliance, and financial planning, the firm provides insightful strategies to help clients grow and protect their financial assets. Its team delivers...

    Top Services:

    • Accounting
    Location
    Rochester, New York
    Number of Employees
    100 - 249
  • A Trusted Medical Billing Partner

    A Trusted Medical Billing Partner

    Pyramids Global provides comprehensive medical billing solutions designed to optimize revenue and reduce errors in healthcare practices. By outsourcing medical billing to the firm, clients benefit from cost-effective operations, enhanced revenue cycle management, and adherence to industry regulations. The...

    Top Services:

    • BPO
    Location
    Austin, Texas
    Number of Employees
    100 - 249
  • Efficient Outsourcing for Global Success

    Efficient Outsourcing for Global Success

    Redial BPO delivers top-tier business process outsourcing (BPO) solutions focused on cost reduction and cultural alignment. Established in 2017, the firm operates across four locations in Mexico and South Africa, offering significant savings and advanced technology. Its nearshore and offshore services provide...

    Top Services:

    • Call Centers
    • BPO
    Location
    San Diego, California
    Number of Employees
    500 - 999
    Minimal Budget
    $50,000 & Up
  • Turning Ideas Into Apps | Your Vision, Our Innovation

    Turning Ideas Into Apps | Your Vision, Our Innovation

    Profusion Systems is a leading mobile application and software development agency that turns creative concepts into innovative, user-friendly solutions. Founded in 2012, the agency specializes in custom software, cloud migration, and chatbot development, catering to mid and large-sized businesses. With a...

    Top Services:

    • Software Development
    • Cloud Consulting
    • Mobile App Development
    • Web Development
    • Software Testing
    • Show more
    Location
    Downers Grove, Illinois
    Number of Employees
    Under 49
    Average Hourly Rate
    $35/hr
    Minimal Budget
    $10,000 - $25,000
  • We Care Health Pro - Your Revenue Partner

    We Care Health Pro - Your Revenue Partner

    We redefine the standards of Medical Billing Services In California (RCM), standing as a beacon of excellence in the industry...

    Top Services:

    • BPO
    • Business Consulting
    Location
    San Bernardino, California
    Number of Employees
    Under 49
  • Medical Billing Company | Billing Services As Low As 2.89%

    Medical Billing Company | Billing Services As Low As 2.89%

    We are Providers Care Billing LLC, a medical billing company based in Illinois, USA, offering comprehensive medical billing and coding services at a competitive rate of just 2.89%. With a 4.9-star rating and outstanding client feedback, we proudly maintain a 100% satisfaction rate...

    Top Services:

    • BPO
    • Business Consulting
    • Customer Support
    Location
    Schaumburg, Illinois
    Number of Employees
    50 - 99
    Average Hourly Rate
    $50/hr
  • Enhancing Healthcare Rcm With Superior Accuracy and Efficiency

    Enhancing Healthcare Rcm With Superior Accuracy and Efficiency

    MediBill RCM is leading medical billing and coding company in the U.S, based in Texas. As an accredited online medical billing and coding company in America, our certified specialists support your practice from patient arrival to payment, focusing on improving your revenue cycle management...

    Top Services:

    • BPO
    • Business Consulting
    • Transcription Services
    Location
    Houston, Texas
    Number of Employees
    100 - 249
    Average Hourly Rate
    $30/hr
    Minimal Budget
    $1,000 - $10,000
  • Trust your buddy to have your back!

    Trust your buddy to have your back!

    Hire globally, stress-free, with a reliable Virtual Assistant for just $10/hour no contracts, no setup fees, no hassle. Pixel Buddys dedicated Virtual Buddies take care of time-consuming tasks so you can focus on growing your business and enjoying life. Trust your buddy to have your back!...

    Top Services:

    • HR Outsourcing
    • BPO
    Location
    Pueblo, Colorado
    Number of Employees
    50 - 99
    Average Hourly Rate
    $8/hr
    Minimal Budget
    $1,000 - $10,000
  • Expert Guidance for Sustainable Growth

    Expert Guidance for Sustainable Growth

    We are an emerging IT and business consulting company providing services to industry leading clientele in North America, Europe and the Middle East. Our purpose is to enable our partners to build sustainable competitive advantage. We achieve this by enhancing organizational capabilities and optimizing...

    Top Services:

    • eCommerce Development
    • Web Development
    • Digital Marketing
    • Software Development
    • Managed Services
    • Show more
    Location
    Sugar Land, Texas
    Number of Employees
    250 - 499
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $10,000 - $25,000
  • We are a professional medical billing company in Connecticut revolutionizing the revenue cycle.

    We are a professional medical billing company in Connecticut revolutionizing the revenue cycle.

    We are a professional medical billing company in Connecticut revolutionizing the revenue cycle of providers through cutting-edge billing and coding services...

    Top Services:

    • BPO
    Location
    Glastonbury, Connecticut
    Number of Employees
    50 - 99
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Simplify Billing, Amplify Revenue.

    Simplify Billing, Amplify Revenue.

    EZ Settle Solutions is a global innovator in the fields of medical billing & coding services in USA. Get control over coding challenges, billing complexities and optimize Revenue Cycles Reduce claim denials, recover missed revenue and increase cash flow...

    Top Services:

    • BPO
    • Business Consulting
    Location
    Houston, Texas
    Number of Employees
    100 - 249
    Average Hourly Rate
    $5/hr
    Minimal Budget
    $1,000 - $10,000
  • Empowering Real Estate Efficiency

    Empowering Real Estate Efficiency

    Real Assistance provides specialized business consulting and outsourcing services exclusively for real estate professionals. Its experienced consultants, analysts, paralegals, and managers offer affordable support for routine administrative tasks, allowing clients to focus on core business activities. By...

    Top Services:

    • BPO
    • Business Consulting
    Location
    New York City, New York
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Efficient, Customized Services For Healthcare Providers Treating Injured Workers

    Efficient, Customized Services For Healthcare Providers Treating Injured Workers

    Medrina Technology Management specializes in workers' compensation billing, collections, lien management, and medical transcription. We streamline revenue cycles, reduce administrative burdens, and ensure compliance, enabling healthcare providers to focus on patient care while we handle billing complexities...

    Top Services:

    • Transcription Services
    • BPO
    • Customer Support
    • Business Consulting
    • Show more
    Location
    Los Angeles, California
    Number of Employees
    100 - 249
    Average Hourly Rate
    $12/hr
    Minimal Budget
    $1,000 - $10,000
  • Powering Dental Practices with Smarter Billing.

    Powering Dental Practices with Smarter Billing.

    We are a full-service dental billing organization with 1,000+ professional billers and coders across the U.S., helping dental practices boost revenue, cut costs, and focus on patient care...

    Top Services:

    • BPO
    Location
    Downers Grove, Illinois
    Number of Employees
    500 - 999
    Average Hourly Rate
    $25/hr
    Minimal Budget
    Under $1,000

BPO Services FAQs

What services do BPO companies in the USA typically provide?

US BPO providers support businesses across front-office, back-office, and operational functions, including: 

  • Customer support and call center services across phone, chat, and email. 
  • Back-office services such as data entry, billing, payroll, and document processing. 
  • Finance and accounting support, including bookkeeping, AP and AR, and reporting. 
  • Human resources outsourcing covering recruitment support, onboarding, and HR administration. 
  • IT and technical support, including help desk and application support. 
  • Sales and lead generation service,s such as appointment setting and CRM management. 
  • Marketing operations support, including campaign execution and analytics. 
  • Industry-specific services for healthcare, legal, and financial operations. 

How much does it cost to hire a BPO company in the USA?

Based on DesignRush portfolio data, hiring a BPO company in the USA costs between $90 and $100 per hour, depending on service type, specialization, and delivery model. 

Project-based pricing: 

  • Small projects: $20,000 to $25,000 for short-term or limited-scope support, usually 2 to 6 months. 
  • Mid-range contracts: $25,000 to $100,000 for ongoing back office, customer support, or healthcare billing over 6 to 18 months. 
  • Large-scale programs: $100,000 to $500,000+ for long-term, multi-team operations such as customer service, sales support, or medical billing. 
  • Enterprise-level BPO: $1 million+ annually for high-volume, regulated, or fully managed operations. 

In practice, most US BPO contracts fall between $25,000 and $250,000, with pricing driven by workload volume, service complexity, and contract duration. 

Which industries most commonly use BPO services in the US?

BPO companies most commonly serve: 

  • Information technology, with 77% of organizations outsourcing IT infrastructure and 72% outsourcing application and software development. 
  • Healthcare and medical billing, including claims processing, coding, and patient support. 
  • Finance and accounting, where 54% outsource finance functions, and 60% outsource tax-related processes. 
  • Legal services, with 68% of organizations are outsourcing legal and compliance tasks. 
  • Customer service and helpdesk operations, supported by 65% outsourcing of helpdesk and end user computing. 
  • Human resources, with 57% outsourcing HR functions such as payroll and benefits administration. 
  • Data and analytics are outsourced by 72% of organizations to improve reporting and decision-making. 
  • Retail, ecommerce, and back-office operations, including order management, procurement at 49%, and supply chain support at 52%. 

What outsourcing models do US-based companies typically offer?

They typically offer these outsourcing models: 

  • Onshore outsourcing with US-based teams. 
  • Nearshore outsourcing using teams in nearby regions. 
  • Offshore outsourcing for cost-sensitive, high-volume work. 
  • Dedicated team models for long-term operations. 
  • Project-based outsourcing for fixed scope work. 
  • Hybrid models combining multiple delivery locations and pricing structures. 

How do businesses measure ROI when outsourcing to a BPO partner?

Businesses measure performance and ROI by tracking: 

  • Service level agreements such as response time, resolution time, and accuracy. 
  • Cost savings compared to in-house staffing and operations. 
  • Productivity metrics like volume handled per agent or per hour. 
  • Quality scores including error rates, compliance, and customer satisfaction. 
  • Revenue impact for sales, retention, or collections focused programs. 
  • Regular reporting, benchmarking, and quarterly performance reviews. 

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