The top BPO agencies in 2026 are Hugo, IdeasUnlimited, and Belkins, selected from 49 agencies vetted by DesignRush on the basis of verified client reviews (4.5 avg. rating), project outcomes and industry expertise. Hugo leads the ranking for BPO, followed by IdeasUnlimited and Belkins.

# Agency Rating Min project Hourly Location
1 Hugo 4.8 (8) $1,000 - $10,000 $10/hr Chicago, Illinois
2 IdeasUnlimited 5.0 (68) $1,000 - $10,000 $10/hr Sugar Land, Texas
3 Belkins 4.9 (16) $1,000 - $10,000 $50/hr Dover, Delaware
4 ARDEM Incorporated 4.2 (1) $1,000 - $10,000 Inquire Hillsborough Township, New Jersey
5 IntelligentBee 4.6 (3) $1,000 - $10,000 $15/hr Iași, Romania
4.5 avg. rating from 491 verified reviews
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Reviews undergo a stringent verification process to ensure reliable information about each agency from verified past clients.
We’ve updated our Average Star Rating system to give you the most accurate summary of all client reviews. Read more.
Retail × $1,000 - $10,000 ×

Best BPO Providers

DesignRush evaluates BPO providers based on verified client reviews, service capabilities, industry experience, and operational performance. Some placements may be paid.

  • Hugo

    Verified Verified by the DesignRush team for authenticity and credibility.

    World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages

    Hugo provides secure, end-to-end customer support, back office, AI operations, and trust & safety solutions for US-based and global clients. We are PCI DSS, ISO 27001, HITRUST, SOC 2 certified and HIPAA & GDPR compliant, to serve regulated industries including fintech, healthcare, and SaaS platforms...

    Top Services:

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Transcription Services
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed

    Hugo Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Transcription Services
    • Translation Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Google
    • Meta
    • Outschool
    • Topicals
    • Attentive
    • Faire
    • Sakara
    • Aurora
    Data sourced from the agency's DesignRush profile

    Hugo Reviews & Testimonials

    • Greg Digneo
      Greg Digneo founder at content guppy
      5.0

      B2B Review from Greg Digneo

      Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.

    • Nimmit Shah
      Nimmit Shah Owner at Pi Asset Management Ltd
      5.0

      BPO Review from Nimmit Shah

      Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.

    • Jambu Subramanian
      Jambu Subramanian Senior Manager of Operations at Kasha Global
      5.0

      Customer Support Review from Jambu Subramanian

      Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Global Support Redefined!

    IdeasUnlimited is a BPO with fifteen (15) years of experience in providing various BPO services...

    Top Services:

    • Call Centers
    • Phone Answering Services
    • IT Services
    • BPO
    • Customer Support
    • Show more
    Location
    Sugar Land, Texas
    Number of Employees
    100 - 249
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    2 Projects Listed

    IdeasUnlimited Services

    • Call Centers
    • Phone Answering Services
    • IT Services
    • BPO
    • Customer Support
    • Transcription Services
    • Market Research
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • BabeBox
    • PatPat
    • Sapphire
    • Messenio
    • Stevens Realty
    • Justin TV (now known as Twitch TV)
    Data sourced from the agency's DesignRush profile

    IdeasUnlimited Reviews & Testimonials

    • Kimberly Weber President and Founder at Iowa Home Care
      5.0

      BPO Review from Kimberly Weber

      We brought on IdeasUnlimited to help with our back office work so our nurses and staff could stay focused on clients. They handle scheduling, reports, emails, and client inquiries, and they picked up new tasks fast with very little training. The time we save is huge, and it makes our daily operations smoother. What I like most is they really try to fit into how we work, so it feels like they are part of our own team. The onboarding took a little time, but once we got set, everything has been running well.

    • Miriam Woodward
      Miriam Woodward Founder President and CEO at De Dios Consulting
      5.0

      BPO Review from Miriam Woodward

      IdeasUnlimited has been a dependable partner for us at De Dios Consulting. They handle our scheduling, emails, research, and reports, which freed up time for us to focus on clients. What I value most is how quickly they adapt and how much they feel like part of our team. The only challenge was getting them up to speed on a few tools, but once they learned, everything has been smooth.

    • Jeffrey Bill
      Jeffrey Bill Founder & CEO at Sunrise Treatment Center
      5.0

      Medical Review from Jeffrey Bill

      Working with IdeasUnlimited has been a real help for us at Sunrise Treatment Center. We brought them in to handle our medical billing so our staff could focus more on patients. They learned our system fast and cut down on errors which meant we got paid quicker and had better cash flow. Communication has always been easy and they adjust when we need something changed. What stood out most is how detailed and reliable they are. Nothing is ever perfect but they came pretty close.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Close more deals with ROI-focused lead acquisition

    Belkins is a B2B lead generation and #1 appointment setting agency helping companies build predictable pipeline through omnichannel allbound strategies. Belkins combines strategy, AI-backed outreach, and GTM expertise to drive long-term revenue growth across 50+ industries...

    Top Services:

    • Email Marketing
    • BPO
    • CRM Consulting
    • Business Consulting
    • Direct Marketing
    • Show more
    Location
    Dover, Delaware
    Number of Employees
    250 - 499
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    18 Projects Listed

    Belkins Services

    • Email Marketing
    • BPO
    • CRM Consulting
    • Business Consulting
    • Direct Marketing
    • Digital Marketing
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Sekisui
    • MONA Payment
    • Cengage
    • CitrusAd
    • OpenTeleHealth (OTH)
    • BinarApps
    • DonorBox
    • Simply NUC
    • Grafi AI
    • YorkTest
    Data sourced from the agency's DesignRush profile

    Belkins Reviews & Testimonials

    • Patrick Benasillo
      Patrick Benasillo CCO, EVP & Co-Founder at Visual Graphic Systems
      5.0

      Lead Generation Review from Patrick Benasillo

      Belkins nailed project management. Each stage of the outbound funnel was thoroughly calculated, allowing us to use data-driven insights to make informed decisions and making sure both sides implemented strategies effectively. Communication was clear and proactive, and they maintained full transparency throughout the process. In the first month, we closed our first contract, which was a promising start. Belkins helped us build a robust sales pipeline. Currently, we have four opportunities at the proposal stage, averaging $85K, with the potential for these contracts to grow up to $150K. We didn't expect to close deals and contracts so quickly. Belkins exceeded our expectations by not only creating a solid base for future work but also securing contracts right off the bat. Their ability to deliver quick and substantial results was very impressive.

    • Rafael
      Rafael Co-CEO at Outstaff Company
      5.0

      Appointment Setting Review from Rafael

      Belkins played a crucial role in refining our customer profile and identifying key features of our ideal buyer. It meticulously researched relevant leads to construct a targeted contact list. Our partnership with Belkins commenced in May 2023, and by February 2024, it secured 51 appointments for us. With an impressive 43% open rate and a 3.7% reply rate, we exclusively focused on the United States market and the architecture industry. Thanks to Belkins' efforts, we expanded into the Canadian market and explored opportunities in other industry sectors. Hiring Belkins as our lead generation specialist ensured a consistent influx of new clients. We were impressed with the agency's efficient strategies.

    • Allison Hill
      Allison Hill Business Development Manager at IT Services Company
      5.0

      Lead Generation Review from Allison Hill

      Belkins helped us define our ideal customer and find the right leads. They created targeted email sequences that highlighted our value in different ways. We started our collaboration 6 months ago and Belkins set 36 appointments for us. We saw a 57% open rate and a 5-6% reply rate. We focused on the U.S. market but now we're starting to expand to Canada and some European countries.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Understanding you makes us better. That is how we work smarter.

    ARDEM Incorporated is a strategic outsourcing partner providing automated business solutions that help our clients work smarter. We partner with some of the most well-established companies in the world along with several state and federal agencies...

    Top Services:

    • BPO
    • Accounting
    Location
    Hillsborough Township, New Jersey
    Number of Employees
    250 - 499
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed

    ARDEM Incorporated Services

    • BPO
    • Accounting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Financial
    • Healthcare
    • Retail
    • Manufactuing
    • Logistics
    • Government
    Data sourced from the agency's DesignRush profile

    ARDEM Incorporated Reviews & Testimonials

    • Matt Venner
      Matt Venner IT Manager at Agile Therapeutics
      4.8

      Outsourcing Review from Matt Venner

      ARDEM created a solution for our AP workflow that integrates seamlessly into our current process. It did not require any extensive IT overhaul and is saving us quite a bit from our previous antiquated ways. Process was fast and the quality of their work is great. Highly recommend their team!

    • Adi S
      Adi S Review from Google
      5.0

      Adi S's Review Sourced from Google

      I am currently working as an HR Intern at ARDEM Incorporated, and it has been a very positive learning experience for me. The organization provides a professional and supportive work environment where freshers are given the opportunity to understand real-time HR operations, recruitment processes, and employee engagement activities. The team is approachable, collaborative, and always willing to guide, which makes it easier to learn and grow. One of the key highlights is the structured workflow and clear communication, which helps in developing practical skills such as candidate coordination, documentation handling, and stakeholder interaction. The company also promotes a healthy work-life balance and encourages employees to take ownership of their responsibilities. Overall, ARDEM has been a great place to start my HR journey, helping me build confidence, enhance my professional skills, and gain valuable industry exposure.

    • Pamela Morin
      Pamela Morin Review from Google
      5.0

      Pamela Morin's Review Sourced from Google

      Ardem Inc. has been a great partner for our accounts payable process. John Copeland is responsive and our analysts do a great job of following processes and communicating.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Support That Drives Retention

    IntelligentBee is a European outsourcing partner specialized in Customer Support, Technical Support, IT Service Desk and Trust & Safety. We partner with fast-growing SaaS, Fintech and E-commerce brands that require reliable, high-quality support without the overhead of building large internal teams...

    Top Services:

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • AI Development
    • Show more
    Location
    Iași, Romania
    Number of Employees
    250 - 499
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    7 Projects Listed

    IntelligentBee Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • AI Development
    • IT Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • SendGrid
    • Twillio
    • AffiliateBee
    • Payscore
    Data sourced from the agency's DesignRush profile

    IntelligentBee Reviews & Testimonials

    • Diego Susa Head of Engineering at Unleash
      5.0

      Customer Support Review from Diego Susa

      Diego Susa, Head of Engineering at Unleash, lauds IntelligentBee for helping them successfully sustain their response time and customer satisfaction levels within the established target. The team exhibited commitment, responsibility, and a proactive attitude toward improvement. They also actively engaged with feedback and maintained clear and effective communication through virtual meetings, emails, and messages, Susa adds.

    • Ionut Patrascoiu CEO & Founder at Floca
      5.0

      Mobile App Development Review from Ionut Patrascoiu

      Ionut Patrascoiu, CEO & Founder at Floca, hired IntelligentBee for a custom software development project. According to Patrascoiu, the team continues to oversee the ongoing refinement and improvement of the app, with plans for an upcoming development phase. Patrascoiu commended the team for the app's easy flow and top-notch quality. He also mentioned that IntelligentBee stands out as a budget-friendly choice, demonstrating genuine dedication to the success of their project.

    • Mihai Cioclu Account Manager at EventWay
      5.0

      Applications Review from Mihai Cioclu

      According to EventWay Account Manager Mihai Cioclu, IntelligentBee launched the solution within the deadline. It showcased agility and provided clients with prompt feedback. The agency’s exceptional technical proficiency played an important role in delivering high-quality results.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Web Scraping That Grows Your Business

    Web Screen Scraping has been Providing World-Class Data Scraping Solutions to the Different Industries Like E-Commerce, Real Estate, Import/Export, Sales Lead, Social Media, News & Articles, Finance, Entertainment, Market Research, etc...

    Top Services:

    • BPO
    Location
    Baytown, Texas
    Number of Employees
    100 - 249
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000

    Web Screen Scraping Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Finance Industry
    • Software & IT Services Industry
    • Corporate Services Industry
    Data sourced from the agency's DesignRush profile
  • Helping small businesses thrive.

    We provide bookkeeping, digital marketing, and administrative support for small business owners at prices they can afford. Whether you need an advisor to guide your next steps or an expanded team to lighten your load, we let you focus on doing what you love...

    Top Services:

    • HR Outsourcing
    • Accounting
    • BPO
    • Digital Services
    • Branding
    • Show more
    Location
    Winchester, Virginia
    Number of Employees
    Under 49
    Average Hourly Rate
    $125/hr
    Minimal Budget
    $1,000 - $10,000

    Ingenium Services

    • HR Outsourcing
    • Accounting
    • BPO
    • Digital Services
    • Branding
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Aero Elite Flight Training
    • Bespoke Beauty Loft
    • BrightStar Care Leesburg
    • Dr. Dave Leadership Corp
    • ECO Cladding
    • Greenfield & Craun Commercial
    • Mission Auto Repair
    • Sapling Wealth Management, LLC
    • Schenck Foods Company
    • Simms Showers LLP
    Data sourced from the agency's DesignRush profile

    Ingenium Reviews & Testimonials

    • Benjamin C. Rothermel
      Benjamin C. Rothermel Owner at Benjamin C. Rothermel, Esq. Law Firm
      5.0

      Small Business Review from Benjamin C. Rothermel

      My firm has been working with Ingenium BCS for a number of years now to provide marketing and business strategy for my law firm. I recommend them as a great addition to any business team. They are extremely responsive and attentive to the needs of my business, and greatly appreciate the services that they provide!

    • David Miles, Ph.D.
      David Miles, Ph.D. Founder | Principal at Dr. Dave Leadership Corporation
      5.0

      Small Business Review from David Miles, Ph.D.

      I have used Ingenium for a few years and recently signed up for a series of marketing strategy sessions. They have a great, systematic process to help you develop, build-out, and implement your core marketing message. The process was smooth and very productive. I highly recommend this process if you are looking for a comprehensive messaging campaign for your business, organization, non-profit or brand. It is well worth contacting them to see how they could help your business.

    • Mary
      Mary Review from Google
      1.0

      Mary's Review Sourced from Google

      I hired a bookkeeper to reduce my workload and gain peace of mind, but this experience only created more problems. I would not recommend their services to others based on my experience.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • We are your e-commerce solution development partner.

    Blending Shopify Magento and Innovation with the latest AI-driven technologies, we deliver effective, affordable, and custom e-commerce solutions crafted by expert developers...

    Top Services:

    • eCommerce Development
    • Software Development
    • IT Services
    • Cloud Consulting
    • BPO
    • Show more
    Location
    Padua, Italy
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000

    Frontlevels Services

    • eCommerce Development
    • Software Development
    • IT Services
    • Cloud Consulting
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Talea Group
    • Vodafone
    • Hammit
    • Orangemonkie
    Data sourced from the agency's DesignRush profile

    Frontlevels Reviews & Testimonials

    • Robert Keuroglian
      Robert Keuroglian Founder, President & CEO at Sentrien Systems
      5.0

      eCommerce Development Review from Robert Keuroglian

      We've been working on three separate projects with FrontLevels and have provided them with requirements and the kind of technology we were looking to use. One of the projects they've taken on is Shopify design and development. Another website they're creating is a B2B food exporting site. This website has been built with Adobe Experience Manager and doesn't require a developer to manage the site. They deliver quickly and within deadlines. There have been a few bugs throughout the process, but that's expected, and they fix them. FrontLevels has been honest about their ability to finish tasks, and they follow a strict process. They set expectations and deliver. We communicate via phone calls, WhatsApp, and Microsoft Teams.

    • Dmitry  Volkov
      Dmitry Volkov FOUNDER at Social Discovery Group
      5.0

      eCommerce Development Review from Dmitry Volkov

      The project is ready to go live, and we has been pleased with the work from Frontlevels. We has received positive external feedback, and user satisfaction has increased. We has been impressed with Frontlevels's ability to provide tailored solutions and designs. This means that all required functionalities have been implemented, thoroughly tested, and validated. The successful completion of this milestone indicates that the project has met its objectives and is prepared for launch. The achievement was made possible through commitment to meeting project timelines and delivering high-quality results. all thanks to Frontlevels

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • You Have the Plans. We Have the People. Lets Grow Together.

    EBQ is an outsourced sales and marketing organization that provides services to help companies scale...

    Top Services:

    • BPO
    • Call Centers
    • CRM Consulting
    • Customer Support
    • Show more
    Location
    Austin, Texas
    Number of Employees
    100 - 249
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    5 Projects Listed

    EBQ Services

    • BPO
    • Call Centers
    • CRM Consulting
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • LYRASIS
    • Seal Software
    • Cal-Bay Systems
    • Image Skincare
    Data sourced from the agency's DesignRush profile

    EBQ Reviews & Testimonials

    • Applied Tech
      Applied Tech Review from Google
      5.0

      Applied Tech's Review Sourced from Google

      We have been working with EBQ since July of 2024. It has been a seamless and rewarding experience, thanks to their exceptional project management and commitment to timely delivery on multi-project fronts. From the outset, their team demonstrated a clear understanding of our objectives, has maintained open communication, and has provided regular updates on progress. Milestones have been met with precision, and any challenges have been addressed proactively, ensuring the projects stay on track. Deliverables have not only been completed ahead of schedule but also have often times exceeded our expectations in quality and attention to detail. Their professionalism and dedication has instilled confidence throughout the process, making them a trusted partner for ongoing and future collaborations.

    • Sarah Becherer
      Sarah Becherer Review from Google
      5.0

      Sarah Becherer's Review Sourced from Google

      Worked with EBQ on a sales outsourcing project for 6 months in 2024. Can't say enough positive things about how attentive, friendly, and responsive the team is. They're organized and excellent problem-solvers. Due to the nuances of our business and sales process, it ultimately wasn't a long-term fit, but I would highly recommend EBQ for cold-calling and appointment-setting for B2B software or managed services. Shout out to Dante who was with us since the beginning – you rock!

    • Rodane Williams
      Rodane Williams Review from Google
      1.0

      Rodane Williams's Review Sourced from Google

      I contracted EBQ for BDR augmentation services for a period of three months, and the results were extremely disappointing. Despite their promises, they failed to schedule even one initial meeting with potential clients. It was clear from the start that they didn’t fully understand my organization, our business needs, or how to properly present us to potential leads. Instead of delivering on their commitment, they merely provided a list of cold calls that didn’t meet our business requirements at all. The leads were irrelevant, poorly targeted, and demonstrated a lack of research or effort. Despite their failure to achieve any tangible results, they had the audacity to demand thousands of dollars in funding for what was essentially a useless service. Overall, I found their approach disorganized and out of touch with our goals, making this engagement a waste of time and money. I would not recommend their services to anyone looking for real results.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • The Gold Standard in BPO.

    Golden Gate BPO offers a comprehensive range of services including multi-channel contact center solutions, customer engagement services and more...

    Top Services:

    • BPO
    Location
    Miami, Florida
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000

    Golden Gate Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • American Bar Association
    • Broward County Bar Association
    • Mount Sinai Medical Center Miami Beach, Florida
    Data sourced from the agency's DesignRush profile
  • BPO Company

    NexGen Data Entry is one of the highly recognized organization when it comes to outsourcing back-office or essential business documentation for the past years in USA & Europe...

    Top Services:

    • BPO
    Location
    Cary, North Carolina
    Number of Employees
    50 - 99
    Average Hourly Rate
    $1/hr
    Minimal Budget
    $1,000 - $10,000

    NexGen Data Entry Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Healthcare Industry
    • Real Estate Industry
    • Banking Sector
    Data sourced from the agency's DesignRush profile
  • Innovative Solutions That Power Your Business

    Zventus is a global services provider of management consulting, staffing solutions, and outsourcing services that empower organizations to innovate, improve and grow their business...

    Top Services:

    • BPO
    Location
    Los Angeles, California
    Number of Employees
    100 - 249
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000

    Zventus Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Healthcare Industry
    • Insurance Industry
    • Fintech Industry
    Data sourced from the agency's DesignRush profile

    Zventus Reviews & Testimonials

    • Kaho Sakemi
      Kaho Sakemi Review from Google
      5.0

      Kaho Sakemi's Review Sourced from Google

      Working at Zventus as a contractor has been one of the most insightful opportunities of my career. The projects I worked on were diverse and impactful, giving me hands-on experience in data analysis, marketing, and cross-functional collaboration. The leadership team is approachable, highly knowledgeable, and genuinely invested in helping you grow. The work culture is collaborative and supportive, making it easy to learn from colleagues and contribute meaningfully to company goals. I’ve gained valuable skills, industry knowledge, and professional connections that I hope to maintain with these individuals for years to come.

    • Harley Chen
      Harley Chen Review from Google
      5.0

      Harley Chen's Review Sourced from Google

      I have just completed my four-month internship as an Associate Consulting Intern at Zventus, and I highly recommend this company as a place to work and intern. As a college student eager to break into the business world, I found Zventus to be an incredible launchpad. It provided me with the opportunity to apply what I’ve learned in school to real-world, client-oriented projects, while also engaging directly with senior management. Most importantly, they truly listen to your ideas and feedback. During my internship, I contributed to a variety of projects including market research, data analysis, marketing resource creation, business strategy, financial forecasting, and even project management. This diverse experience has been invaluable in preparing me for my future career. I have now secured an internship with a Fortune 500 company. My experience at Zventus was instrumental in this achievement. Not only was it my first internship in the U.S.—which significantly enhanced my resume—but it also gave me the deep knowledge and practical experience that became the highlight of my interview discussions. Thank you for all the amazing people here, each one of them is absolutely amazing to work with!

    • Gabriela Saavedra
      Gabriela Saavedra Review from Google
      1.0

      Gabriela Saavedra's Review Sourced from Google

      I absolutely do not recommend working for this company. They are inefficient. If there is a problem, don't expect them to contact them, as they never show up. It seems like a school project where they never know what happened or who did what, and in the end, it's a collage of incomplete projects. They still want to pay the minimum and expect you to divide your time into three or four different activities. PLEASE DO NOT APPLY. This company is not worth it. They are inept, irresponsible, arrogant, and underpaid.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Reliable Virtual Support

    YoursVA, we offer more than virtual assistants we provide a true in-house virtual team. Our trained professionals work together from a managed office environment with proper infrastructure and supervision. This ensures better communication, faster results, and reliable support for your business operations...

    Top Services:

    • BPO
    Location
    Kotchandpur, Bangladesh
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000

    YoursVA Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Corporate Services Industry
    • eCommerce Industry
    • Real Estate Industry
    Data sourced from the agency's DesignRush profile
  • Hire A Remote AI Specialist, Not Another VA Stuck In 2015.

    We help overwhelmed founders and scaling teams hire AI-trained LATAM specialists fluent in tools like OpenClaw, Claude Code, Claude Cowork, Vibecoding, ChatGPT, and more, in your time zone and at up to 80% less than a US AI hire...

    Top Services:

    • BPO
    Location
    Clearwater, Florida
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000

    WiseVAs Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IRIS Environmental Laboratories
    • Soccer Shots
    • Symphony Medical
    • 7e CWS Investments
    • Batteries Plus
    • Paint It Forward
    • Songs With You
    • Horizon Advisors
    • Franchise Business Review
    Data sourced from the agency's DesignRush profile
  • Your growth is our mission

    Connext helps companies build custom, dedicated offshore support teams...

    Top Services:

    • BPO
    • Call Centers
    • Customer Support
    • Transcription Services
    • Accounting
    • Show more
    Location
    Angeles, Philippines
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $11/hr
    Minimal Budget
    $1,000 - $10,000

    Connext Global Solutions Services

    • BPO
    • Call Centers
    • Customer Support
    • Transcription Services
    • Accounting
    • Staff Augmentation
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Home Depot
    • Sysco
    • Popeyes
    • Jack in the Box
    Data sourced from the agency's DesignRush profile
  • Showing the World a Better Way to Outsource

    Customer service and back-office support services are offered across all available channels by SupportNinja. Our main clients are Silicon Valley-based and international technology startups that receive VC funding. Apps, software, and platform-based technology enterprises that focus on serving consumers depend...

    Top Services:

    • BPO
    • Customer Support
    Location
    Dallas, Texas
    Number of Employees
    250 - 499
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000

    SupportNInja Services

    • BPO
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Checkr
    • HappySocks
    • SeatGeek
    • Nerdwallet
    • Cinedigm
    Data sourced from the agency's DesignRush profile
  • Run Your Entire Practice With One EHR+ Platform

    A new era of healthcare, a new world of practice well-being. We're redefining practice success at the crossroads of compassion and connectivity...

    Top Services:

    • BPO
    • Software Development
    Location
    Newport Beach, California
    Number of Employees
    500 - 999
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000

    Tebra Services

    • BPO
    • Software Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • MGMA
    • Deloitte
    • AAFP
    Data sourced from the agency's DesignRush profile

    Tebra Reviews & Testimonials

    • Celia Gomes McGillivray
      Celia Gomes McGillivray Review from Google
      5.0

      Celia Gomes McGillivray's Review Sourced from Google

      The representative was awesome. However, I still have to wait 3-5 business days for my provider account to be added so that I can write prescriptions.

    • Kendra Cole
      Kendra Cole Review from Google
      5.0

      Kendra Cole's Review Sourced from Google

      Our company has been very pleased with Talisman billing services. Our representative Kishor is very responsive whenever we have questions about patient co-pays or balances. We are very satisfied with their billing services and I would highly recommend them to others!

    • J B
      J B Review from Google
      1.0

      J B's Review Sourced from Google

      They are simply crooks. I told them multiple times to cancel my subscription and they continued to charge my credit card. Over $1000 in stolen charges. Hours on hold with a ridiculous inept customer service system that ran me in circles. I finally had to cancel my credit card. My emails were ignored. Stay away from this company.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Make Bold Choices

    We provide audit, tax and advisory solutions to individuals and corporations. Our mission is to allow you to make strategic decision and reporting deadlines through our exceptional service...

    Top Services:

    • BPO
    • Accounting
    Location
    Toronto, Canada
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000

    John Tan CPA Services

    • BPO
    • Accounting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Caseware
    • CCH
    • Karbon
    Data sourced from the agency's DesignRush profile
  • Scalable 24/7 Support Teams

    Quicklyster provides fully managed 24/7 customer support and Tier 1 tech support for SaaS, eCommerce, and digital-first brands. We offer free backup agents, fast deployment, native English agents, and flexible pricing all without contracts or setup fees. Whether you need live chat, phone, email, or helpdesk...

    Top Services:

    • BPO
    • Social Media Marketing
    Location
    New York City, New York
    Number of Employees
    50 - 99
    Average Hourly Rate
    $9/hr
    Minimal Budget
    $1,000 - $10,000

    Quicklyster Virtual Services Services

    • BPO
    • Social Media Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Magnolia Mother's Trust
    • Urban Flavours Delivery
    • Stallworth Enterprise
    • Get PPP Loans
    • Prime Wines
    • Come To Gripps
    • Sol Therapy
    • Queen Bees
    Data sourced from the agency's DesignRush profile
  • 360 Marketing solutions

    Our relationship with our staff, customers, and other business partners is focused on honesty, perseverance, mutual confidence, and integrity. We help our clients to come up with the right strategy for their business, ensuring that their sales plans are realistic and are able to fulfill their business goals...

    Top Services:

    • BPO
    • Call Centers
    • SEO
    • Email Marketing
    • Digital Marketing
    • Show more
    Location
    New York City, New York
    Number of Employees
    50 - 99
    Average Hourly Rate
    $70/hr
    Minimal Budget
    $1,000 - $10,000

    SEVENTHP Services

    • BPO
    • Call Centers
    • SEO
    • Email Marketing
    • Digital Marketing
    • Web Development
    • Graphic Design
    • Web Design
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Charter Spectrum
    • Bank Alfalah
    • 7Eleven
    • Dragon Mart
    • Gain Property Management
    • KFC
    • SUBWAY
    • GE
    • NETFLIX
    • MasterCard
    Data sourced from the agency's DesignRush profile
  • Reliable BPO Contact Center for Call Handling

    Empire Solutions is a leading BPO contact center providing expert call handling and answering services. Connect with us anywhere for top call center solutions...

    Top Services:

    • BPO
    • Call Centers
    • Phone Answering Services
    • Customer Support
    • Show more
    Location
    Toronto, Canada
    Number of Employees
    250 - 499
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000

    EmpireOne Contact Center Services

    • BPO
    • Call Centers
    • Phone Answering Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Real Estate Industry
    • Hospitality Industry
    • Insurance Industry
    Data sourced from the agency's DesignRush profile
  • Fractional CFO & Accounting Services

    Level10 CFO is a new spin on outsourced CFO advisory and accounting services. With an advisory-led, tech-forward approach that always puts your interests first, we brave the crucial conversations to help your business evolve and grow...

    Top Services:

    • Accounting
    • BPO
    Location
    Lakewood, Colorado
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000

    Level10 CFO Services

    • Accounting
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Covered
    • Flagship Biosciences
    • Buderflys
    • Barrel
    • wishlist
    • The Pineapple Agency
    Data sourced from the agency's DesignRush profile
  • Small Business Accounting, Technology, & Growth Consulting.

    Fred Lundin CPA LLC is a Chicago-based CPA accounting and technology consulting firm specializing in serving e-commerce, solopreneurs, and small business owners. With a dedicated focus on these sectors, we provide tailored financial and technological solutions to help our clients thrive in their respective...

    Top Services:

    • Business Consulting
    • Market Research
    • Accounting
    • BPO
    • CRM Consulting
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    3 Projects Listed

    Fred Lundin CPA LLC Services

    • Business Consulting
    • Market Research
    • Accounting
    • BPO
    • CRM Consulting
    • ERP Consulting
    • Cybersecurity
    • IT Services
    • IT Compliance Solution
    • Cloud Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Retail Industry
    • Financial Industry
    • eCommerce Industry
    • Legal Industry
    Data sourced from the agency's DesignRush profile
  • AI-Enabled, Human-Validated Data Support, Engineered for Enterprises

    SunTec Data is a global leader in AI-enabled data, BPO, and KPO solutions, backed by over 25 years of experience and 1,500+ data professionals across 50+ countries. Combining advanced AI tools with human-in-the-loop oversight, we deliver ISO-certified, HIPAA-compliant data management...

    Top Services:

    • Market Research
    • BPO
    • Big Data Analytics
    • eCommerce
    • AI Development
    • Show more
    Location
    New Delhi, India
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed

    SunTec Data Services

    • Market Research
    • BPO
    • Big Data Analytics
    • eCommerce
    • AI Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • PepsiCo
    • nielsen
    • Network18
    • Deloitte
    • Expedia
    • Pearson
    • DXL
    • DKSH
    Data sourced from the agency's DesignRush profile

    SunTec Data Reviews & Testimonials

    • Victor Cook
      Victor Cook Financial Analyst at Financial Services Company
      5.0

      BPO Review from Victor Cook

      SunTec Data has been our outsourcing partner for the last three years. The team has considerably fueled our growth by providing financial data management and support.

    • Marc Hill
      Marc Hill Entrepreneur at Self-Employed
      5.0

      BPO Review from Marc Hill

      We were delighted with the results offered by SunTec Data. The team aptly understood our requirements and delivered high-quality data management solutions. Highly recommend them!

    • Mike Robinson
      Mike Robinson Marketer at Undisclosed
      5.0

      BPO Review from Mike Robinson

      Great job done by the team! They analyzed our requirements, maintained transparent communication, and delivered tailored contact lists. Would definitely work with them in the future!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Your Expert Outsourcing Solutions Provider

    International Outsourcing Group provides outsourcing services to businesses across the globe. From Marketing, Bookkeeping and Administration to more specialized outsourcing capabilities, International Outsourcing Group is your trusted partner for achieving your business goals...

    Top Services:

    • BPO
    • SEO
    • Social Media Marketing
    • Digital Marketing
    • Show more
    Location
    Brisbane City, Australia
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000

    International Outsourcing Group Services

    • BPO
    • SEO
    • Social Media Marketing
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Inspired Realms
    • CSC Accountants
    • Gold Shore Accountants
    • Institute of Strategic Management
    • Body Athletica
    • Brisbane-Bookkeeping
    • Lynda MacDonald Interior Design
    Data sourced from the agency's DesignRush profile

    International Outsourcing Group Reviews & Testimonials

    • poggo peggi
      poggo peggi Review from Google
      5.0

      poggo peggi's Review Sourced from Google

      When you ask the team for help, they are very generous. I feel they really enjoy working with me. They even give me advice in areas that I'm not paying for. Great value and they know their stuff. Everyone should give them a go. Really good marketing services!

    • Pulakanta Ganesh
      Pulakanta Ganesh Review from Google
      5.0

      Pulakanta Ganesh's Review Sourced from Google

      I've worked with a few SEO providers and I was genuinely impressed with IOG. They were very clear on what they could do and could NOT do. I appreciated their honesty. Very good value. Decent people.

    • Anil Suthar Subs
      Anil Suthar Subs Review from Google
      5.0

      Anil Suthar Subs's Review Sourced from Google

      IOG's Blog Writing Service is excellent. They made it really easy and explained everything clearly. They always deliver for us and I would recommend them to anyone. Thanks again!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Future in Hands.

    LTS Global Digital Services, based in Vietnam, specializes in providing comprehensive digital BPO services. Our expertise encompasses data processing, RPA solutions, and a range of other business process outsourcing services designed to enhance operational efficiency and drive growth for our clients...

    Top Services:

    • IT Services
    • BPO
    • Call Centers
    • Customer Support
    • AI Development
    • Show more
    Location
    Hanoi, Vietnam
    Number of Employees
    100 - 249
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    2 Projects Listed

    LTS Global Digital Services Services

    • IT Services
    • BPO
    • Call Centers
    • Customer Support
    • AI Development
    • ERP Consulting
    • Managed Services
    • IT Compliance Solution
    • Software Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Qualcomm
    • Panasonic
    • Toshiba
    • LG Electronics
    • Magic Data
    • Incruit
    • Black Moth
    • SK Telecom
    • CJ Entertainment
    • Infinig
    Data sourced from the agency's DesignRush profile
  • AI-Enhanced Multilingual Outsourcing Company

    Oworkers is a company with more than 10 years of experience and 400+ employees . Our management has a cumulative 25+ years of experiences in the business process outsourcing (BPO) industry...

    Top Services:

    • IT Services
    • AI Development
    • Big Data Analytics
    Location
    London, United Kingdom
    Number of Employees
    250 - 499
    Average Hourly Rate
    $4/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    3 Projects Listed

    oworkers Services

    • IT Services
    • AI Development
    • Big Data Analytics
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Xerox
    • Amazon
    • Bosch
    • TBWA
    • Wavestone
    Data sourced from the agency's DesignRush profile

    oworkers Reviews & Testimonials

    • Finance & Operations
      Finance & Operations Review from Google
      1.0

      Finance & Operations's Review Sourced from Google

      We strongly advise against engaging with this company, especially for outsourcing services. My experience with them has been nothing short of disappointing and frustrating due to several key issues: 1. Unprofessional Service and Communication: From the start, the company demonstrated a complete lack of professionalism. Their responses to client inquiries were not only delayed but often dismissive. Instead of addressing concerns and providing solutions, they seemed uninterested in maintaining a positive client relationship. Communication with them feels more like a burden rather than the collaborative process it should be. 2. Inconsistent Client Communication: There is no consistency in the way they communicate with their clients. At times, they respond promptly, but more often than not, communication is sporadic and incomplete. It’s as if they have no structured process in place for managing client interactions, which leads to unnecessary confusion and delays in project timelines. 3. Untrustworthy PartnersOne of the most concerning issues is the reliability of the company and its partners. Throughout the course of our collaboration, they failed to honor agreements, missed deadlines, and provided substandard work. It became increasingly clear that they lack transparency and integrity in their dealings. Trust, which is critical in any business relationship, was eroded quickly. The leadership of this company, particularly the Head of Business Development, is highly unprofessional. The way they handle client relationships is a clear reflection of the poor management and lack of oversight within the organization. Their attitude is not only dismissive but at times, outright rude and condescending. There is no effort to engage clients in meaningful discussions or to offer solutions when problems arise. For anyone considering outsourcing with this company, We highly recommend avoiding them at all costs. They have no clear processes in place, and their inability to deal with clients in a respectful and professional manner speaks volumes about how poorly run this organization is.

    • Saad Bin Atyan
      Saad Bin Atyan Review from Google
      1.0

      Saad Bin Atyan's Review Sourced from Google

      Worst company that you can deal with 1. Unprofessional service and communication with clients 2. Inconsistency in communicating with clients 3. Untrustworthy partners Highly recommend to avoid this company for outsourcing company especially their the business development head. The way they respond to their clients gives a clear indication how badly this company is led. Basically there is no clear process, extremely rude way of dealing with clients. Just take a look a the email response and the response in the comments and you will know how unprofessional this company is.

    • Mariana Camacho
      Mariana Camacho Review from Google
      1.0

      Mariana Camacho's Review Sourced from Google

      They are no trust people They just steal from you, and I have proof if you want some before you make a deal with them.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Your Partner in Process Excellence

    Since 1992, Hitech BPO is an award winning ISO certified company, delivering business process outsourcing solutions, recognized by Dun & Bradstreet as a top BPO Company for four years in a row...

    Top Services:

    • BPO
    • Big Data Analytics
    • IT Services
    • AI Development
    • Show more
    Location
    Ahmedabad, India
    Number of Employees
    1000 & Up
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    2 Projects Listed

    Hi-Tech BPO Services

    • BPO
    • Big Data Analytics
    • IT Services
    • AI Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Siemens
    • Pfizer
    • Monash University
    • Domino's
    • Westfield
    Data sourced from the agency's DesignRush profile
  • Innovative, Versatile, Reliable.

    At GlobalWare Solutions (GWS), we specialize in delivering tailor-made software solutions across diverse industries, from freight to healthcare and beyond. Our commitment to innovation and client satisfaction has enabled us to build a vast and loyal client base. Partner with us to transform your business...

    Top Services:

    • Software Development
    • BPO
    Location
    Singapore, Singapore
    Number of Employees
    Under 49
    Average Hourly Rate
    $35/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed

    GlobalWare Solutions Services

    • Software Development
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Veritas
    • Hp
    • Disney
    • IBM
    • Philips
    • Lotus
    • US Robotics
    • Adelphia
    • Wistron
    • Western Digital
    Data sourced from the agency's DesignRush profile
  • Stand Out.

    We are a strategic creative agency built to create real value. Every brand needs an origin story. It begins to answer the why question. All great brands have some underlying human story that connects with human truth...

    Top Services:

    • Branding
    • Logo Design
    • Package Design
    • Web Design
    • UI/UX Design
    • Show more
    Location
    Kathmandu, Nepal
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    6 Projects Listed

    The Branding Company Services

    • Branding
    • Logo Design
    • Package Design
    • Web Design
    • UI/UX Design
    • WordPress Website Design
    • BPO
    • Business Consulting
    • Digital Strategy
    • Creative Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Chaudhary Group
    • Ncell Axiata Limited
    • Norvic International Hospital
    • CP Plus
    • Alibu Resort Nha Trang
    • YallaBid
    • Okaya & Co., Ltd.
    • Dolma Fund Management
    • Upaya
    • Surya Foods
    Data sourced from the agency's DesignRush profile
  • Your Global Research Partner

    Market Probe International is a well-established research and insights company offering our clients data collection and analytics across a wide breadth of consumer and B2B categories. Our 50+ years of experience assure our clients of quality insights...

    Top Services:

    • Market Research
    • BPO
    Location
    New York City, New York
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000

    Market Probe International Services

    • Market Research
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Retail Industry
    • Consumer Goods Industry
    • Corporate Services Industry
    Data sourced from the agency's DesignRush profile
  • Helping US companies to find best talents for back office jobs

    Deducto is your one-stop shop for connecting top Colombian job seekers with U.S. companies. We specialize in sales, customer service, and data entry roles, providing comprehensive services for both employers and candidates to ensure a perfect match...

    Top Services:

    • Customer Support
    • Call Centers
    • Market Research
    • BPO
    • Show more
    Location
    Barranquilla, Colombia
    Number of Employees
    Under 49
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed

    Deducto Services

    • Customer Support
    • Call Centers
    • Market Research
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • iFood
    • GoodPop
    • Banco Serfinanza
    Data sourced from the agency's DesignRush profile
  • Grow Your Business Success With All-In-One Agency Solutions

    Staff BD is a full-service digital marketing agency helping brands grow through targeted strategies in social media, SEO, paid ads, and content. Trusted by startups and service businesses worldwide...

    Top Services:

    • Social Media Marketing
    • PPC
    • Advertising
    • Content Marketing
    • SEO
    • Show more
    Location
    Sylhet, Bangladesh
    Number of Employees
    Under 49
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed

    Staff BD Services

    • Social Media Marketing
    • PPC
    • Advertising
    • Content Marketing
    • SEO
    • Email Marketing
    • eCommerce Development
    • Graphic Design
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • United Group
    • Renata Limited
    • Shikho
    Data sourced from the agency's DesignRush profile
  • If speaking kindly to plants helps them grow imagine what speaking kindly to humans can do.

    At Customer Umbrella, we pride ourselves on delivering professional, secure, and multilingual customer support services to our clients. With round-the-clock availability, 365 days a year, we ensure that our clients receive exceptional assistance at affordable rates...

    Top Services:

    • Call Centers
    • BPO
    • HR Outsourcing
    • Phone Answering Services
    • Translation Services
    • Show more
    Location
    Varna, Bulgaria
    Number of Employees
    500 - 999
    Minimal Budget
    $1,000 - $10,000

    Customer Umbrella Services

    • Call Centers
    • BPO
    • HR Outsourcing
    • Phone Answering Services
    • Translation Services
    • Transcription Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Fantastic Services
    • Colossi
    • First Online Solutions
    • NFP Research
    • Third Time Games
    • Win24 Bet
    Data sourced from the agency's DesignRush profile
  • Your success our process.

    BolsterBiz specializes in offshoring services designed to optimize efficiency and boost business performance. Our tailored solutions, including 24/7 Customer Support, Digital Marketing, and Data Analytics, cater to your unique business needs...

    Top Services:

    • Customer Support
    • Staff Augmentation
    • BPO
    Location
    Wilmington, Delaware
    Number of Employees
    100 - 249
    Average Hourly Rate
    $8/hr
    Minimal Budget
    $1,000 - $10,000

    BolsterBiz India LLP Services

    • Customer Support
    • Staff Augmentation
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Klover
    • FightCamp
    • ShipBob
    Data sourced from the agency's DesignRush profile
  • Inspiring Joy We Serve We Deliver.

    While everyone is focused on artificial intelligence, joyno is focused on human intelligence. Our employees undergo a vigorous training regimen designed to enhance the enormous talent and innate thirst for knowledge they desire. A positive attitude and authentic gratitude fosters the team spirit to endure the...

    Top Services:

    • Call Centers
    • BPO
    • Customer Support
    • Phone Answering Services
    • Business Consulting
    • Show more
    Location
    Lapu-Lapu City, Philippines
    Number of Employees
    50 - 99
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000

    Joyno Inc. Services

    • Call Centers
    • BPO
    • Customer Support
    • Phone Answering Services
    • Business Consulting
    • Market Research
    • IT Services
    • Creative Services
    • Managed Services
    • Social Media Marketing
    • Digital Strategy
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Casa Amorosa
    • Vine Studio
    • The Tax Group
    • Vine Entertainment
    • One Light
    • Media Group
    • Interno
    Data sourced from the agency's DesignRush profile
  • A Consulting First Partner

    New Phase Solutions (NPS) is a consulting-led digital transformation company based in South Africa, helping businesses modernize operations through strategy, technology, and AI-driven solutions. We specialize in digital transformation consulting, AI & automation, business process optimization, cloud...

    Top Services:

    • Managed Services
    • AI Development
    • Mobile App Development
    • eCommerce Development
    • Digital Strategy
    • Show more
    Location
    Midrand, South Africa
    Number of Employees
    Under 49
    Average Hourly Rate
    $49/hr
    Minimal Budget
    $1,000 - $10,000

    New Phase Solutions Services

    • Managed Services
    • AI Development
    • Mobile App Development
    • eCommerce Development
    • Digital Strategy
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • NPS
    • NC
    • DH
    Data sourced from the agency's DesignRush profile

    New Phase Solutions Reviews & Testimonials

    • Mongezi Magagula
      Mongezi Magagula Review from Google
      5.0

      Mongezi Magagula's Review Sourced from Google

      What we appreciated most about New Phase Solutions was their consulting mindset. They not only just offer development services, they focused on solving actual business problems.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Outsourcing Solutions Made Easy

    Contact Center Source has been the most preferred partner of customer service, technical support, Back Office, and global services with 12+ languages capability for companies across North America, Australia, and EMEA region...

    Top Services:

    • Phone Answering Services
    • Call Centers
    • Customer Support
    • BPO
    • Market Research
    • Show more
    Location
    Cairo, Egypt
    Number of Employees
    250 - 499
    Minimal Budget
    $1,000 - $10,000

    Contact Center Source Services

    • Phone Answering Services
    • Call Centers
    • Customer Support
    • BPO
    • Market Research
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • A Giant Global Ecommerce Brand
    • Google Premier Channel Partner
    • Mortgage Bank Lender
    • USA Nationwide Debt Consolidation
    Data sourced from the agency's DesignRush profile

    Contact Center Source Reviews & Testimonials

    • Basil Salah
      Basil Salah Review from Google
      5.0

      Basil Salah's Review Sourced from Google

      Working at Contact Center Source has been a truly motivating and enjoyable experience. The workplace is full of energy, enthusiasm, and a fun atmosphere that makes every day engaging. Colleagues are always approachable, supportive, and willing to help, which creates an environment of teamwork and collaboration. I would especially like to thank Derrick Miller for his tremendous efforts and dedication. He has always gone above and beyond to make work smoother and more successful. More than just a manager, he has been like an older brother, offering guidance, understanding, and genuine support. I’m grateful to be part of such a positive and encouraging environment

    • Mohamed Shazly
      Mohamed Shazly Review from Google
      5.0

      Mohamed Shazly's Review Sourced from Google

      This company is absolutely amazing! They are professional, organized, and always deliver on what they promise. Communication is clear and friendly, and they make the whole process simple and smooth. It’s rare to find a team that works with such honesty and dedication. I highly recommend them to anyone looking for reliable and trustworthy service

    • Habiba Essam
      Habiba Essam Review from Google
      1.0

      Habiba Essam's Review Sourced from Google

      I had a very disappointing experience with this agency. The level of unprofessionalism, especially from the manager [O****], was unacceptable. Poor communication, lack of organization, and an overall dismissive attitude made working with them frustrating. I would not recommend working with them

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Kansas City's Leading AI Consultancy

    360 Automation AI develops custom AI agents and automates complex workflows to help businesses save time, reduce operational costs, and increase revenue...

    Top Services:

    • AI Development
    • Business Consulting
    • AEO
    • BPO
    • Software Development
    • Show more
    Location
    Kansas City, Missouri
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000

    360 Automation AI Services

    • AI Development
    • Business Consulting
    • AEO
    • BPO
    • Software Development
    • Branding
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Club of KC
    • Firm Foundations
    • Swagat
    Data sourced from the agency's DesignRush profile
  • We create a positive customer experience.

    Relying on the experience of our multilingual consultants supported by voicebots and chatbots, your company will receive the highest level of omnichannel customer service...

    Top Services:

    • Call Centers
    • Phone Answering Services
    • Customer Support
    • AI Development
    • BPO
    • Show more
    Location
    Warsaw, Poland
    Number of Employees
    1000 & Up
    Minimal Budget
    $1,000 - $10,000

    Voice Contact Center Services

    • Call Centers
    • Phone Answering Services
    • Customer Support
    • AI Development
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Rossmann
    • CircleK
    • L'Oreal
    • Generali
    • Volvo
    • Allegro
    • Affidea
    • PZU
    Data sourced from the agency's DesignRush profile
  • Committed to Design, Develop, Deliver Beyond Boundaries, Beyond Expectations

    IM Services delivers practical, cost-effective digital solutions designed to support business growth. As a legally registered organization, we leverage cutting-edge digital tools to drive efficiency and performance. Our thorough screening and vetting process ensures access to a highly skilled talent pool...

    Top Services:

    • Web Development
    • Mobile App Development
    • eCommerce Development
    • BPO
    • Digital Marketing
    • Show more
    Location
    Canby, Oregon
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000

    Innovation M Services Services

    • Web Development
    • Mobile App Development
    • eCommerce Development
    • BPO
    • Digital Marketing
    • Social Media Marketing
    • SEO
    • AI Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • MyOmnihub
    • La Rola
    • TV Jam
    Data sourced from the agency's DesignRush profile

    Innovation M Services Reviews & Testimonials

    • allex haryy
      allex haryy Review from Google
      5.0

      allex haryy's Review Sourced from Google

      I hired IM Services to develop a custom food delivery app and I’m really happy with how it turned out. The app looks great, works smoothly and includes all the features i asked for. The team was professional, easy to communicate with, and delivered everything on time. Overall, a very positive experience i would definitely recommend them for mobile app development.

    • Devin Morgan
      Devin Morgan Review from Google
      5.0

      Devin Morgan's Review Sourced from Google

      I've been working with this team for several months now on a long-term project and the experience has been excellent. As an entrepreneur, finding reliable and skilled talent is crucial this company truly delivers. Their staff augmentation service made it easy to scale up quickly with experienced developers. Highly professional, responsive, and committed to quality. I’d definitely recommend them to anyone looking for a dependable tech partner.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Focus on What Matters!

    GetNuva connects businesses in the USA with exceptional virtual assistants worldwide. Boost your productivity, drive growth, and embrace diversity with our cost-effective solutions. Lets transform your business together...

    Top Services:

    • HR Outsourcing
    • Content Marketing
    • Graphic Design
    • Market Research
    • BPO
    • Show more
    Location
    West Hartford, Connecticut
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000

    GetNuva Services

    • HR Outsourcing
    • Content Marketing
    • Graphic Design
    • Market Research
    • BPO
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Hudson Property Services
    • Debbie Sardonne
    • Adrianne's Housekeeping
    • Prime Ortodontics
    • Eden Design Group
    • 4 Senses Luxury
    • Technical Roofing of St. Henry'
    • Royal Cleaning Services
    • Yorleny's Cleaning Services
    • Hall-Mark Premier Cleaning LLC
    Data sourced from the agency's DesignRush profile
  • Digitalizing your world!

    Envision Circle is an innovative software solutions company. We are specialised in providing software solutions for ecommerce platforms, travel agencies and customer relationship management...

    Top Services:

    • Software Development
    • Digital Marketing
    • SEO
    • Social Media Marketing
    • eCommerce
    • Show more
    Location
    Colombo, Sri Lanka
    Number of Employees
    50 - 99
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000

    Envision Circle Services

    • Software Development
    • Digital Marketing
    • SEO
    • Social Media Marketing
    • eCommerce
    • Digital Services
    • HR Outsourcing
    • Accounting
    • BPO
    • CRM Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • DeRUCCI
    • TravelMe360
    • Changelly
    Data sourced from the agency's DesignRush profile

    Envision Circle Reviews & Testimonials

    • Chirag Amit
      Chirag Amit Review from Google
      2.0

      Chirag Amit's Review Sourced from Google

      Went for an interview and the first interview was more insightful and engaging. The second interview with the CEO/Director was horrid because it was a repeat of the first interview and it was strange that they wanted to know about my family background which is a breach of privacy.

    • ahamed hamza
      ahamed hamza Review from Google
      5.0

      ahamed hamza's Review Sourced from Google

      Hi guys You guys are giving a great service. keep it up all the very best for your future success

    • Abarajitha Pakkiyarajah
      Abarajitha Pakkiyarajah Review from Google
      5.0

      Abarajitha Pakkiyarajah's Review Sourced from Google

      Delighted with your services Envision Team. Would like to keep in touch with your Team. Thank you.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Your Technology Partner

    Vitek Technology LLC is a leading group of technology experts specializing in delivering innovative SaaS solutions, comprehensive project management, and strategic consulting services. Our expertise also extends to encompassing top-tier Web and App design, seamless integration solutions, and reliable hosting...

    Top Services:

    • Web Design
    • eCommerce Development
    • Web Development
    • WordPress Website Design
    • Content Marketing
    • Show more
    Location
    Monterrey, Mexico
    Number of Employees
    100 - 249
    Minimal Budget
    $1,000 - $10,000

    Vitek Technology LLC Services

    • Web Design
    • eCommerce Development
    • Web Development
    • WordPress Website Design
    • Content Marketing
    • Software Testing
    • Mobile App Development
    • Staff Augmentation
    • IT Services
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • HEB
    • Home Depot
    • Ternium
    • Ghiberti
    • Clever
    Data sourced from the agency's DesignRush profile
  • Your Ally in your Ecommerce Journey.

    EcommerceAlly is a leading ecommerce virtual assistant company, trusted by 60+ global stores. We support product listings, customer service, and store builds on Shopify, Magento, and WooCommerce. Grow smarter with us...

    Top Services:

    • Digital Services
    • eCommerce Development
    • Web Design
    • Web Development
    • PPC
    • Show more
    Location
    Mumbai, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $8/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    2 Projects Listed

    EcommerceAlly Services

    • Digital Services
    • eCommerce Development
    • Web Design
    • Web Development
    • PPC
    • eCommerce
    • Digital Marketing
    • BPO
    • Social Media Marketing
    • Graphic Design
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Gussi Hair
    • Clementine Sleepwear
    • Allbirds
    Data sourced from the agency's DesignRush profile

    EcommerceAlly Reviews & Testimonials

    • Anshu Kasaudhan
      Anshu Kasaudhan Review from Google
      5.0

      Anshu Kasaudhan's Review Sourced from Google

      "Ecommerceally One of the best service providers I’ve worked with. Smooth process and great results." ✨❤️

    • SUMI ROY
      SUMI ROY Review from Google
      5.0

      SUMI ROY's Review Sourced from Google

      I had fantastic experience with Ecommerce Ally. They handle everything with great attention to detail and efficiency. Extremely polite team. Professional and Punctual ecommerce assistance.

    • Kusum Jain
      Kusum Jain Review from Google
      5.0

      Kusum Jain's Review Sourced from Google

      One of the best companies I’ve ever come across!! They genuinely value time and commitments. Every task was delivered exactly when promised, without compromising!! Highly recommend!! :))

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Ziscomm is a leading Business Processing Outsourcing (BPO) Company.

    Ziscomm revolutionizes business connectivity through innovative communication solutions, empowering enterprises to thrive amidst competition with seamless collaboration and success-driven outsourcing services...

    Top Services:

    • BPO
    • Call Centers
    • Customer Support
    • Phone Answering Services
    • Transcription Services
    • Show more
    Location
    Rawalpindi, Pakistan
    Number of Employees
    50 - 99
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed

    Ziscomm Services

    • BPO
    • Call Centers
    • Customer Support
    • Phone Answering Services
    • Transcription Services
    • Business Consulting
    • ERP Consulting
    • CRM Consulting
    • Big Data Analytics
    • IT Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • DailyCare
    • ZIS Consultants
    • Logix10
    Data sourced from the agency's DesignRush profile

    Ziscomm Reviews & Testimonials

    • Jawad ahmed
      Jawad ahmed Review from Google
      5.0

      Jawad ahmed's Review Sourced from Google

      I have learned a lot in Ziscomm, especially how be professional . Learned how to create any workflow , gain confidence & passion to guide others

    • Owais Khan
      Owais Khan Review from Google
      5.0

      Owais Khan's Review Sourced from Google

      "Highly professional and dedicated team delivering top-notch services. Exceeded our expectations with their expertise and commitment. Highly recommended!"

    • Mohammad Ali murtaza
      Mohammad Ali murtaza Review from Google
      5.0

      Mohammad Ali murtaza's Review Sourced from Google

      I have working in Ziscomm for 2 year, and i had a best experience ever, i learnt Alot and i enjoyed Alot. Thankyou so much ZisFamily❤️‍🔥

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Top Overseas Recruitment Agency of Pakistan

    Islamic Manpower Promoters in Pakistan is one of the foremost manpower recruitment agencies in Pakistan, supplying manpower to the entire Middle East region, particularly the United Arab Emirates, Qatar, and Saudi Arabia. Since 1990, we have provided Pakistan with the finest recruitment options and an elite...

    Top Services:

    • HR Outsourcing
    • Business Consulting
    • BPO
    • Staff Augmentation
    • IT Services
    • Show more
    Location
    Rawalpindi, Pakistan
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    3 Projects Listed

    Islamic Manpower Promoters Services

    • HR Outsourcing
    • Business Consulting
    • BPO
    • Staff Augmentation
    • IT Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Alfanar
    • Qatar Petrochemicals Company (QAPCO)
    • Abu Dhabi National Oil Company (ADNOC)
    • Care Professional Services
    • Metro Taxi (UAE)
    • ALEC (UAE)
    Data sourced from the agency's DesignRush profile

    Islamic Manpower Promoters Reviews & Testimonials

    • Ahmad Raza
      Ahmad Raza Review from Google
      5.0

      Ahmad Raza's Review Sourced from Google

      Islamic Manpower is truly a great agency. We were 60 people who passed the interview for Al Fanar Company, and now we are traveling to Saudi Arabia completely free. Islamic Manpower did not take any money from us and guided us step by step throughout the visa processing. Now we have received our tickets and are ready to depart

    • Hashir Butt
      Hashir Butt Review from Google
      5.0

      Hashir Butt's Review Sourced from Google

      I recently had an amazing experience with IMP and I couldn’t be happier with their service. From the moment I walked in , the staff made me feel truly welcome. Every employee I interacted with was not only professional but also incredibly friendly and helpful. It’s rare to come across such a dedicated and kind team. They went above and beyond to assist me, answered all my questions patiently, and made sure everything went smoothly from start to finish. They genuinely care about their customers. I highly recommend IMP. Keep up the great work!

    • Alwaz Butt
      Alwaz Butt Review from Google
      5.0

      Alwaz Butt's Review Sourced from Google

      Islamic Manpower is providing best services. IMP is recruiting for Alfanar which is fully Free. The staff is too cooperative.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • One Stop Virtual Shop

    VA Talks is the best virtual assistant company in the USA, offering expert online personal assistant services to manage tasks, scheduling, admin support and more...

    Top Services:

    • Web Design
    • Graphic Design
    • BPO
    • IT Services
    • Show more
    Location
    Kolkata, India
    Number of Employees
    50 - 99
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000

    VA Talks Services

    • Web Design
    • Graphic Design
    • BPO
    • IT Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Calvary Chapel of Montrose
    • JC Global Consulting
    • Stoned Genie
    Data sourced from the agency's DesignRush profile

    VA Talks Reviews & Testimonials

    • Paushali Mukherjee
      Paushali Mukherjee Review from Google
      5.0

      Paushali Mukherjee's Review Sourced from Google

      The working environment truly reflects growth, learning, and motivation. There is always an opportunity to explore new skills and gain valuable experience. As a female employee, I genuinely appreciate the respectful and professional atmosphere, which makes the workplace both comfortable and inspiring every day.

    • DEBARATI BHATTACHARYA
      DEBARATI BHATTACHARYA Review from Google
      5.0

      DEBARATI BHATTACHARYA's Review Sourced from Google

      I usually don’t write reviews, but this experience genuinely deserved one. I was confused and stressed before reaching out, but the way the team handled everything gave me complete peace of mind. They were patient, supportive, and extremely professional throughout the process. It felt less like dealing with a business and more like getting help from people who truly care about their customers.

    • Anjali Shaw
      Anjali Shaw Review from Google
      5.0

      Anjali Shaw's Review Sourced from Google

      Exceptional experience from start to finish. The business operates with a level of professionalism and clarity that is difficult to find today. The team was knowledgeable, proactive, and highly attentive throughout the process. Their commitment to excellence and customer satisfaction truly stands out. A premium experience in every sense.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Accurate | Reliable | Affordable

    iARATech Solutions is a premier ITES provider, offering top-quality BPO and KPO services globally. Our expert team excels in administrative tasks, B2B lead generation, digital marketing, and virtual assistant services, helping businesses streamline operations, reduce costs, and focus on core competencies. Let...

    Top Services:

    • Social Media Marketing
    • Digital Marketing
    • Email Marketing
    • BPO
    • Customer Support
    • Show more
    Location
    Surat, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $6/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    2 Projects Listed

    iARAtech Solutions Services

    • Social Media Marketing
    • Digital Marketing
    • Email Marketing
    • BPO
    • Customer Support
    • Logo Design
    • Graphic Design
    • Branding
    • Digital Strategy
    • Translation Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Glassdoor
    • H1
    • TinyMobileRobots ApS
    • Mep-Partners
    • The Sport Shirt
    • Optimity
    • The HR-Congress
    • Serviceform
    • Mad Science
    • Modal Labs
    Data sourced from the agency's DesignRush profile

    iARAtech Solutions Reviews & Testimonials

    • Pannkaj Sharma
      Pannkaj Sharma Review from Google
      5.0

      Pannkaj Sharma's Review Sourced from Google

      As an IT company aiming to strengthen our LinkedIn presence, we engaged with Subhash from iARAtech Solutions. After aligning on clear objectives and expectations, his team has been diligently working to deliver measurable and impactful results. We appreciate their commitment and strategic approach in turning our vision into action.

    • manoj parmar
      manoj parmar Review from Google
      5.0

      manoj parmar's Review Sourced from Google

      This company provides quality work to its customers and works with precision which is very important for every company. If any brand gets services like this then it can achieve all the targets of its brand. This company has only one vision of brand growing. Its services are very professional and it achieves 100% target.

    • Natasha Pereira
      Natasha Pereira Review from Google
      5.0

      Natasha Pereira's Review Sourced from Google

      IARA Tech played a key role in transforming my LinkedIn profile and helping me establish a strong professional presence. Their LinkedIn optimization service completely revamped my profile, making it more impactful, search-friendly, and aligned with my personal brand. What I appreciated most was how they handled everything end-to-end – from creating a powerful headline and summary to positioning my experience and achievements in a way that stands out. The result was a polished, professional, and highly optimized profile that started attracting the right attention and opportunities. Their expertise also helped me build better connections on LinkedIn. The profile they crafted gave me a clear professional identity, which improved engagement and connection requests from relevant industry professionals. I would highly recommend IARA Tech to anyone looking to upgrade their LinkedIn presence and make meaningful connections. Their approach is professional, detail-oriented, and result-driven.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews

4 Frequently Asked Questions About BPO Companies

How much do BPO providers charge for their services?

Business process outsourcing, or BPO companies, charge between $8 and $60 per hour for customer service, with monthly per-agent rates ranging from $1,200 to $4,000 depending on location, skill level, and support complexity. 

What you pay depends on the contract structure. There are four main models: 

  • An hourly rate involves paying for an agent’s time regardless of how many interactions they handle. It runs: 
    • $8 to $15 offshore 
    • $20 to $30 nearshore 
    • $40 to $60+ onshore 
  • Per-agent (FTE) is a flat monthly fee of $1,200 to $4,000 per dedicated agent. Predictable, but you pay the same regardless of the volume. 
  • Per-interaction charges $1–$5 per resolved ticket or $0.50–$2 per chat. Cost-efficient when volume is low or seasonal, but bills spike during busy periods. 
  • Outcome-based ties fees to KPIs like CSAT scores or first-call resolution — typically $3 to $9 per successful resolution. 

How do I compare two BPO providers quoting similar prices?

When two BPO firms quote similar prices, the decision should come down to industry experience, agent attrition rates, SLA terms with defined remedies, and how each vendor handles your specific exception cases, not the headline rate. 

Ask for case studies from clients in your industry. A BPO company with relevant experience can start right away, while one without it will learn on your dime.  

Then go beyond the deck. Give both vendors your two or three most complex support scenarios and ask them to walk you through exactly how they’d handle each one. The vendor with a documented protocol beats the one that says, “We’d escalate.” 

Pay close attention to SLA clauses, specifically what happens when they’re missed, not just what the targets are. Two vendors can quote identical SLAs but differ completely on the consequences for missing them. 

Finally, ask for the agent attrition rate for the specific team being proposed, not the company average. High turnover on your account means constant retraining and inconsistent service, regardless of the price. 

What contract terms do most buyers accept that they shouldn’t?

The contract terms most buyers accept are auto-renewal clauses with short notice windows, SLAs with no financial remedy for misses, and IP clauses that leave process documentation owned by the vendor — all of which remove your leverage once performance drops. 

Four terms worth pushing back on before you sign: 

  1. Auto-renewal clauses can trap you into a long-term agreement if the notice window is short, often 60–90 days. Miss the window, and you’re locked in for another year regardless of performance. 
  2. SLAs without consequences. Most contracts define targets but don’t specify what happens when they’re missed. Your agreement should define redressal terms, whether that’s service credits, payment for damages, or the right to exit early. 
  3. IP and process documentation ownership. Avoid clauses that grant the BPO provider exclusive rights to your intellectual property, or that allow them to sublicense or transfer it to third parties. If they own the runbooks built on your processes, switching vendors gets expensive. 
  4. Exit and termination terms need to include your ability to re-employ key personnel who hold critical knowledge of your account; otherwise, that knowledge walks out with the vendor. 

The simplest check: read the contract assuming performance will eventually disappoint. If you have no leverage when that happens, negotiate before you sign. 

How do BPO companies handle a sudden surge in volume?

BPO companies handle volume surges through a combination of flexible staffing, automation, and cross-trained overflow teams, but how well they execute depends entirely on what your contract says about surge capacity before it happens. 

Most BPO providers have a few ways to handle sudden spikes:  

  • Bringing in temporary agents 
  • Moving staff from quieter channels to busier ones 
  • Using chatbots or self-service tools to handle routine questions before they reach a human. Self-service tools can deflect 20-40% of contacts during a surge.  

But not every BPO provider handles this well. When surges go unmanaged, call abandonment rates can reach 15%, which means frustrated customers and damage to your brand, not the vendor’s. 

The right time to ask about this is before you sign. Find out how much notice your BPO company needs to scale up, and what the contract says about volume above your agreed tier.  

A vendor who can staff up fast but delivers off-brand service during your busiest period is a liability, not a solution. 

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