Explore the best call centers in the USA with DesignRush. Trusted by Fortune 500 brands like Spotify and Mastercard, our platform facilitates over 100,000 client-agency matches monthly. With 40,000+ vetted agencies, you can easily find a United States call center service provider that meets your specific requirements. Compare providers by industry expertise, client type, budget, reviews, team size, and portfolio.
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
VerifiedVerified by the DesignRush team for authenticity and credibility.
World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages
Hugo deploys dedicated inbound and outbound call center teams across 60+ languages, with 24/7 coverage and 99.9% uptime. Its university-educated agents deliver 88% first call resolution. The call center provider is ISO 27001, HIPAA, and SOC 2 certified...
Top Services:
Customer Support
Call Centers
BPO
Phone Answering Services
Transcription Services
Show more
Location
Houston, Texas
Number of Employees
1000 & Up
Average Hourly Rate
$10/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
8 Projects Listed
Hugo Services
Customer Support
Call Centers
BPO
Phone Answering Services
Transcription Services
Translation Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Google
Meta
Outschool
Topicals
Attentive
Faire
Sakara
Aurora
Data sourced from the agency's DesignRush profile
Hugo Reviews & Testimonials
Greg Digneo founder at content guppy
5.0★
B2B Review from Greg Digneo
Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.
Nimmit Shah Owner at Pi Asset Management Ltd
5.0★
BPO Review from Nimmit Shah
Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.
Jambu Subramanian Senior Manager of Operations at Kasha Global
5.0★
Customer Support Review from Jambu Subramanian
Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Westpark Communications runs a HIPAA-compliant, 100% US-based call center providing answering services, inbound customer care, Tier I helpdesk, lead qualification, outbound campaigns, IVR, and emergency support 24/7 since 1968. The agency serves legal, medical, property management, and trucking clients...
Top Services:
Customer Support
Call Centers
Phone Answering Services
Location
Spring, Texas
Number of Employees
Under 49
Portfolios Count
5 Projects Listed
Westpark Communications Services
Customer Support
Call Centers
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Consumer Product Distributor (E-commerce)
Plumbing Company
National Home Builder
Real-Estate Management Company
Major Hospital
Capital Goods Manufacturer
Manufacturer – Independent Living Aids
Residential & Commercial Retail Energy Provider
Data sourced from the agency's DesignRush profile
Westpark Communications Reviews & Testimonials
Anonymous Undisclosed at Worldwide Logistics
5.0★
Customer Support Review from Anonymous
Westpark Communications really does have ‘All the right answers.’ Our customers receive the same courteous service from Westpark that we do when we have a question or request for them. I’m pleased with our decision to switch to Westpark Communications.
Anonymous Undisclosed at HVAC
5.0★
Customer Support Review from Anonymous
We have been very impressed with Westpark Communications from day one. Our previous answering service closed its doors with no notice and we found ourselves looking to get operations back up and running smoothly. Several calls to companies found us waiting for a return call, except for Westpark Communications! They called us back within a few hours and had a plan in play by day two and by day 5 we were up and running smoothly with no issues. We are very happy with their response to any questions that arise, any updates we need, and the staff is awesome. They are always sending email or phone calls to make sure we are satisfied and that they are meeting our needs. The voice messages are promptly delivered to our mail box for us to review at any time of the day. Love this option because it is like talking directly to the customer. The emergency calls are immediately dispatched to the technician on call. If the technician does not respond after two attempts, it immediately goes to Climate-Tech’s management for direct action so customers are not held up. When we have changes to the on-call schedule, I just make a phone call or send an email and their response is immediate. We even get a confirmation that it was completed. Complete confidence that our requests are being met. Price wise they are very reasonable and they were willing to work within our price range. Westpark Communications has so much more to offer and as our company grows we know that they will meet our needs. Thank you, Westpark Communications, we consider you part of our family!
Anonymous Undisclosed at Undisclosed
5.0★
Customer Support Review from Anonymous
We recently started working with Westpark Communications after completing an acquisition of another company and finding they were already using them (we previously relied on an after-hours voicemail which often delayed our response time). We expanded the service to both of our locations and have been more than pleased at how well they handle our calls. The employees are professional and courteous, and any changes we need to make (such as to accommodate holidays, short days, etc.) are easy to communicate and have been handled. Our calls are fielded with the necessary details and dispatched promptly, and it allows us to better respond and address our customers’ needs in after-hours situations. I highly recommend Westpark Communications for your business answering service needs!
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
CCDocs is a documentation-focused team and platform that helps organizations manage, organize, and streamline their content workflows. It enables teams to collaborate on creating, editing, and maintaining documents efficiently, ensuring consistency and accuracy across projects. By providing tools for version...
Top Services:
Call Centers
Location
Houston, Texas
Number of Employees
500 - 999
Average Hourly Rate
$5/hr
The Call Center Doctors Services
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
sun solar
Energy
Green Energy
Eco
Data sourced from the agency's DesignRush profile
The Call Center Doctors Reviews & Testimonials
Brandon Lancaster Review from Google
5.0★
Brandon Lancaster's Review Sourced from Google
Big Shoutout to Jason Shouldice at Call Center Doctors! We've tried leads before and got nowhere. Were closing at nearly 50 percent with them. Definitely worth the investment! I highly recommend Call Center Doctors! Below is one of the roofs we got through Call Center Doctors! It really works!
Richard Vasquez Review from Google
5.0★
Richard Vasquez's Review Sourced from Google
Mike at the call center doctors is the best, He’s honest and quick to your service! I would recommend these guys every time you need leads if you’re a new customer Doing research, I can guarantee you this is the best Company to go with🔥
Shawn Hardy Review from Google
5.0★
Shawn Hardy's Review Sourced from Google
I’ve tried a lot of different lead generation companies for my roofing business, and Call Center Docs has been the best by far. The leads I get from them are real, solid, and actually turn into jobs, not just random calls or bad info like I’ve gotten elsewhere. It’s been a huge difference for my business, and I can honestly say they’ve given me the highest quality leads I’ve ever worked with.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Offering Call Center Services. Celebrating our 25th year, TeleReach Corporate specializes in helping B2B companies dramatically improve the performance of their sales teams by utilizing a combination of productivity based tools and processes, and state-of-the-art technology...
Top Services:
Call Centers
Digital Marketing
Location
Houston, Texas
Number of Employees
Under 49
Telereach Corporate Services
Call Centers
Digital Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
We also happen to be a 100% family-owned and operated, Houston born-and-bred company. Apollo Answering Service got its start when Bernice Contello got tired of answering middle-of-the-night emergency phone calls for her husband, Gus, a plumber. She figured just about every business could use someone to answer...
Top Services:
Call Centers
Phone Answering Services
Location
Houston, Texas
Number of Employees
Under 49
Apollo Answering Service Services
Call Centers
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
We’re not just an answering service. We’re the human connection that brings life to your business with a live person on the other end. Get to know your call center and answering service personnel...
Top Services:
Call Centers
Phone Answering Services
Location
Duncanville, Texas
Number of Employees
Under 49
Always Answer Services
Call Centers
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Texas Tech
Flushing Christian School
DART
Viking Security Systems, Inc.
Mason Claims
Data sourced from the agency's DesignRush profile
Always Answer Reviews & Testimonials
Lauren Hicks Review from Google
3.0★
Lauren Hicks's Review Sourced from Google
During my recent call, I experienced a brief wait before being connected with an operator. While the representative was polite and professional, I could sense stress in their tone, particularly as the call took place on a holiday. Out of respect for HIPAA, I will not reference the company directly, but as a 24/7 operation, this raises concerns about staffing and scheduling practices.If the organization’s goal is to consistently provide the highest level of service, ensuring adequate staffing and preventing employee overwork is essential. Prioritizing employee well-being not only benefits staff but also enhances the quality of service delivered to clients.
Kim Hutcheson Review from Google
5.0★
Kim Hutcheson's Review Sourced from Google
“I cannot say enough about this company, the wonderful representatives that take our calls and Nicholas Davis. The care and support we receive on a daily basis is incredibly and vital to our operation. I would also like to thank Kim Lauer for her efficiency in setting us up with more lines. Bravo Always Answer!”
Diana Holman Review from Google
5.0★
Diana Holman's Review Sourced from Google
Amazing company to work with, very commutative with pristine focus on details. The staff is extremely friendly and just a pleasure to do business with. We have been working with them since the middle of 2010 and hope to have many more years together. Thank You Always Answer for "Always" being there for us.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Transform Targets helps organizations scale operational capacity without increasing internal overhead. We provide skilled professionals who integrate directly into existing workflows, enabling businesses to operate efficiently while maintaining full visibility and control. Our focus is simple: support the...
Top Services:
BPO
Customer Support
Logistics
Call Centers
Business Consulting
Show more
Location
McKinney, Texas
Number of Employees
50 - 99
Average Hourly Rate
$50/hr
Minimal Budget
Under $1,000
Portfolios Count
1 Project Listed
Transform Targets Services
BPO
Customer Support
Logistics
Call Centers
Business Consulting
CRM Consulting
eCommerce
Market Research
Phone Answering Services
Staff Augmentation
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Construction Industry
Transportation & Logistics Industry
Insurance Industry
Data sourced from the agency's DesignRush profile
Transform Targets Reviews & Testimonials
Abu Moosa Review from Google
5.0★
Abu Moosa's Review Sourced from Google
Exceptional offshore staffing service! Their 23-person team is highly skilled, responsive, and truly feels like an extension of our own company. From onboarding to daily operations, everything was seamless and professional. They saved us time, cost, and hiring hassle. Highly recommended.
Abu Moosa Review from Google
5.0★
Abu Moosa's Review Sourced from Google
Exceptional offshore staffing service! Their 23-person team is highly skilled, responsive, and truly feels like an extension of our own company. From onboarding to daily operations, everything was seamless and professional. They saved us time, cost, and hiring hassle. Highly recommended!
Zayan Hassan Review from Google
5.0★
Zayan Hassan's Review Sourced from Google
Excellent support across chat, email, and social media.The team is responsive, professional, and always helpful.They provide a smooth and consistent customer experience.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
First Call Solutions helps businesses grow through performance marketing, lead generation, and pay-per-call solutions. We specialize in delivering high-quality leads, inbound calls, and customer acquisition solutions across insurance, healthcare, home services, legal, and financial industries. Our focus is on...
Top Services:
Affiliate Marketing
CRO
Media Buying
Digital Marketing
PPC
Show more
Location
Houston, Texas
Number of Employees
250 - 499
Average Hourly Rate
$20/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
1 Project Listed
First Call Solutions Services
Affiliate Marketing
CRO
Media Buying
Digital Marketing
PPC
Social Media Marketing
Advertising
BPO
Market Research
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Kim’s Answering Service, Inc. is locally owned and operated since 1967. At Kim’s Answering Service, Inc., we offer a personalized and professional telephone answering service to the entire professional industry. Our supervised operators are trained to handle and manage all types of calls and relay them...
Top Services:
Phone Answering Services
Call Centers
Location
Fort Worth, Texas
Number of Employees
Under 49
Kim's Answering Service Services
Phone Answering Services
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Retail Industry
Corporate Services Industry
Finance Industry
Data sourced from the agency's DesignRush profile
Kim's Answering Service Reviews & Testimonials
Rob W Review from Google
5.0★
Rob W's Review Sourced from Google
Wonderful team at Kim’s Answering Service that has professionally and reliably served our agency and customers for years. They are invariably a pleasure to work with!!
glicerj Review from Google
5.0★
glicerj's Review Sourced from Google
We have used Kim’s Answering Service for over 20 years. Their service has never disappointed us. They stuck with us through some tough times. Love them.
Trish Callahan Review from Google
5.0★
Trish Callahan's Review Sourced from Google
Our company has worked with Kim's Answering Service for 3 years and have only had a few issues in the time and they solved quickly. We have been happy with the service they have provided our company.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Working Solutions is a leader in on-demand contact center outsourcing, with operations in the United States and Canada. Started in 1996, its clients include FORTUNE 500 companies, mid-sized businesses and franchisors...
Top Services:
BPO
Call Centers
Location
Plano, Texas
Number of Employees
Under 49
Working Solutions Services
BPO
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Retail Industry
Consumer Goods Industry
Corporate Services Industry
Data sourced from the agency's DesignRush profile
Working Solutions Reviews & Testimonials
Luz Lopez De Leon Review from Google
1.0★
Luz Lopez De Leon's Review Sourced from Google
I haven’t been approved for a contract since 2023, and the last one was with Data Lot. I was dropped after a few weeks of service due to not meeting the hours even though there were limited hours. I decided to give it another chance, but I’ve been denied for every single opportunity I’ve applied for since 2023. Every now and then, I check for new opportunities, and it’s always the same message: 'Check back soon.' I wouldn’t recommend this platform — not to a friend or a family member.
Sis Zion Review from Google
1.0★
Sis Zion's Review Sourced from Google
I think it's a scam!! I signed up and passed all the tests. So far I've received 2 programs. The first one, I was told I've not qualified for it. Then came another one which I went ahead and applied for. No one even cared to respond to me but after a few days I checked and found it's already deleted! Which type of organization operates like this? I'm deleting my account I can't associate with such..
Paige Demery Review from Google
1.0★
Paige Demery's Review Sourced from Google
This is a horrible company to work for. I was not able to continue with one client due to my mom being sick, they drop me and my metrics when down. I got an another client just to only be drop out of no where. Do not work for working solutions they will drop you and don't care to ask what happens or restate you. There are many 1099 jobs that are way better than this company. Horrible company that doesn't care about their agents.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
A Better Answer - Best since 1971: Best service, best operators and leadership, best at building client relationships...
Top Services:
Phone Answering Services
Call Centers
BPO
Location
Dallas, Texas
Number of Employees
Under 49
A Better Answer Services
Phone Answering Services
Call Centers
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Telecommunications Industry
Dental Industry
Healthcare Industry
Corporate Services Industry
Data sourced from the agency's DesignRush profile
A Better Answer Reviews & Testimonials
Cybelle Long Review from Google
1.0★
Cybelle Long's Review Sourced from Google
The lady that called me Leah was rude and hung up on me. Not great service for a life threatening situation!!! Very disappointing!
Dr Mark Bishara Review from Google
5.0★
Dr Mark Bishara's Review Sourced from Google
When our entire office experienced a phone System nightmare and phone lines went dead, panic started to set in. Enter Irene, our customer service angel! From the first ring, her calm and professional demeanor instantly put us at ease.Irene didn't simply listen to our plight, she took action. With impressive knowledge and clear communication, she guided us through setting up call forwarding. Her step-by-step instructions were so patient and thorough, even the most tech-phobic colleagues felt empowered.Irene’s efficiency and resourcefulness were truly remarkable. She didn't waste a single moment, but still managed to make us feel like her top priority. Her genuine empathy and friendly humor even made a stressful situation strangely enjoyable.Thanks to Irene’s five-star service, we were back up and running with minimal disruption. Her proactive problem-solving and positive attitude saved the day (and probably a few dozen headaches!).If you're looking for a phone attendant who goes above and beyond, look no further than Irene. She's the epitome of customer service excellence, and we're incredibly grateful for her help.Highlights:Calm and professional demeanor under pressureImpressively knowledgeable and clear communicationPatient and thorough guidance with call forwardingEfficient and resourceful problem-solvingGenuine empathy and friendly humorIn short, Irene is a rockstar! If you're lucky enough to encounter her, consider your day (and phone service) instantly improved.Thank you, Irene, for being a true service superhero!Sincerely,A very grateful customer on behalf of the entire officeP.S. If you have any employee recognition programs, Irena definitely deserves a nomination!
Dirk “Chucky” Crisman Review from Google
5.0★
Dirk “Chucky” Crisman's Review Sourced from Google
Need a call service that is attentive but effective? A Better Answer is your answer. A small business but good owner and staff that can take on just about any job out there that seed a call answered, message transcribed, service forwarded, you name it they can do it.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
DATAMARK Inc., a provider of omni-channel contact centers and business process outsourcing (BPO) services since 1989, employs more than 2,800 at our facilities in the United States, Mexico and India...
Top Services:
BPO
Phone Answering Services
Call Centers
Managed Services
Show more
Location
El Paso, Texas
Number of Employees
Under 49
Datamark Services
BPO
Phone Answering Services
Call Centers
Managed Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Software & IT Services Industry
Finance Industry
Corporate Services Industry
Data sourced from the agency's DesignRush profile
Datamark Reviews & Testimonials
Yolanda Aldama Review from Google
5.0★
Yolanda Aldama's Review Sourced from Google
Great company to work for. I have been here for a year already. It's a new project, so of course we are all learning as we go, but there is alot of support and they are always trying to better everything.
Justin Smith Review from Google
5.0★
Justin Smith's Review Sourced from Google
Awesome company to work for! Challenging and rewarding work. Great compensation for the El Paso area! Look forward to continued work here.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Scalable BPO Services To Support Your Business Operations
Call Point Business Solutions Ltd. is a business process outsourcing company established in 2017. The company provides customer-facing, administrative, technical, financial and sales support services to international businesses...
Top Services:
Digital Services
Digital Strategy
Reputation Management
BPO
Call Centers
Show more
Location
Comanche, Texas
Number of Employees
50 - 99
Average Hourly Rate
$5/hr
Minimal Budget
Under $1,000
Portfolios Count
1 Project Listed
Call Point Business Solutions Ltd. Services
Digital Services
Digital Strategy
Reputation Management
BPO
Call Centers
Market Research
Staff Augmentation
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Yobo AI Phoneline
All-Ways Green Services
Century Building Maintenance
Data sourced from the agency's DesignRush profile
Call Point Business Solutions Ltd. Reviews & Testimonials
Ayon Review from Google
5.0★
Ayon's Review Sourced from Google
My tenure at Call Point Business Solutions (CPBS) has been a cornerstone of my professional development. The company cultivates a high-caliber environment characterized by robust mentorship, collaborative teamwork, and continuous learning. I highly recommend CPBS to any professional seeking an progressive, growth-oriented workplace that actively invests in its talent...!
Iftekhar Mithu Review from Google
5.0★
Iftekhar Mithu's Review Sourced from Google
The training session conducted by Sam Bhai, I have been trained by him and was far from a typical, mundane lecture. His approach to learning was refreshingly interactive, engaging participants through thought-provoking discussions, group activities, and real-world examples. This hands-on approach created an immersive learning environment and made the training both enjoyable and memorable
Josh Caruana Review from Google
5.0★
Josh Caruana's Review Sourced from Google
⭐⭐⭐⭐⭐Call Point Business Solutions (CPBS) has provided me with an excellent professional environment to learn, grow, and develop my communication and sales skills. The company maintains a supportive culture where teamwork, continuous learning, and performance are highly valued.The management and senior team members are always willing to guide and mentor employees, creating opportunities for both personal and professional growth. I have gained valuable experience working with talented colleagues and appreciate the positive work atmosphere.I am proud to be part of CPBS and would highly recommend it to anyone looking for a dynamic and growth-oriented workplace.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
ContactWorks is high value / high touch contact center outsourcing business that has a 20+ year history of providing great customer support. We deliver value in a wide range of services including customer service, technical support and client acquisition...
Top Services:
Customer Support
Managed Services
IT Services
BPO
Call Centers
Show more
Location
Austin, Texas
Number of Employees
50 - 99
Average Hourly Rate
$28/hr
Minimal Budget
$1,000 - $10,000
ContactWorks Services
Customer Support
Managed Services
IT Services
BPO
Call Centers
Phone Answering Services
Transcription Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Internet provider
Healthcare
Transportation
Data sourced from the agency's DesignRush profile
ContactWorks Reviews & Testimonials
Jeff B Review from Google
5.0★
Jeff B's Review Sourced from Google
The new "Tech Team One" IT services they are offering are awesome. I haven't seen a better priced Remote Virus Removal/Pc Tune-Up/ or Software help service that a better value than the one they offer.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
4.8
4.8
Proposals