Explore the best call centers in the USA with DesignRush. Trusted by Fortune 500 brands like Spotify and Mastercard, our platform facilitates over 100,000 client-agency matches monthly. With 40,000+ vetted agencies, you can easily find a United States call center service provider that meets your specific requirements. Compare providers by industry expertise, client type, budget, reviews, team size, and portfolio.

Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.

United States × Texas × Retail ×Clear Filters
  • Hugo

    VerifiedVerified by the DesignRush team for authenticity and credibility.

    World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages

    Hugo deploys dedicated inbound and outbound call center teams across 60+ languages, with 24/7 coverage and 99.9% uptime. Its university-educated agents deliver 88% first call resolution. The call center provider is ISO 27001, HIPAA, and SOC 2 certified...

    Top Services:

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Transcription Services
    • Show more
    Location
    Houston, Texas
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed

    Hugo Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Transcription Services
    • Translation Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Google
    • Meta
    • Outschool
    • Topicals
    • Attentive
    • Faire
    • Sakara
    • Aurora
    Data sourced from the agency's DesignRush profile

    Hugo Reviews & Testimonials

    • Greg Digneo
      Greg Digneo founder at content guppy
      5.0★

      B2B Review from Greg Digneo

      Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.

    • Nimmit Shah
      Nimmit Shah Owner at Pi Asset Management Ltd
      5.0★

      BPO Review from Nimmit Shah

      Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.

    • Jambu Subramanian
      Jambu Subramanian Senior Manager of Operations at Kasha Global
      5.0★

      Customer Support Review from Jambu Subramanian

      Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Global Support Redefined!

    IdeasUnlimited offers 24/7/365 inbound and outbound call center services, covering customer support, technical support, sales, and multilingual operations. Founded in 2010, the agency delivers offshore and remote support for global businesses across eCommerce, healthcare, real estate, and finance...

    Top Services:

    • Call Centers
    • Phone Answering Services
    • IT Services
    • BPO
    • Customer Support
    • Show more
    Location
    Sugar Land, Texas
    Number of Employees
    100 - 249
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    2 Projects Listed

    IdeasUnlimited Services

    • Call Centers
    • Phone Answering Services
    • IT Services
    • BPO
    • Customer Support
    • Transcription Services
    • Market Research
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • BabeBox
    • PatPat
    • Sapphire
    • Messenio
    • Stevens Realty
    • Justin TV (now known as Twitch TV)
    Data sourced from the agency's DesignRush profile

    IdeasUnlimited Reviews & Testimonials

    • Kimberly Weber President and Founder at Iowa Home Care
      5.0★

      BPO Review from Kimberly Weber

      We brought on IdeasUnlimited to help with our back office work so our nurses and staff could stay focused on clients. They handle scheduling, reports, emails, and client inquiries, and they picked up new tasks fast with very little training. The time we save is huge, and it makes our daily operations smoother. What I like most is they really try to fit into how we work, so it feels like they are part of our own team. The onboarding took a little time, but once we got set, everything has been running well.

    • Miriam Woodward
      Miriam Woodward Founder President and CEO at De Dios Consulting
      5.0★

      BPO Review from Miriam Woodward

      IdeasUnlimited has been a dependable partner for us at De Dios Consulting. They handle our scheduling, emails, research, and reports, which freed up time for us to focus on clients. What I value most is how quickly they adapt and how much they feel like part of our team. The only challenge was getting them up to speed on a few tools, but once they learned, everything has been smooth.

    • Jeffrey Bill
      Jeffrey Bill Founder & CEO at Sunrise Treatment Center
      5.0★

      Medical Review from Jeffrey Bill

      Working with IdeasUnlimited has been a real help for us at Sunrise Treatment Center. We brought them in to handle our medical billing so our staff could focus more on patients. They learned our system fast and cut down on errors which meant we got paid quicker and had better cash flow. Communication has always been easy and they adjust when we need something changed. What stood out most is how detailed and reliable they are. Nothing is ever perfect but they came pretty close.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Trusted Advisors, VARs, Managed IT & Technology Broker Services.

    Internet Nerdz stands as a premier technology services and consulting firm, dedicated to crafting innovative solutions tailored to meet the intricate demands of your digital transformation journey. With a steadfast commitment to excellence, we specialize in developing cutting-edge strategies and solutions...

    Top Services:

    • IT Services
    • Managed Services
    • Cloud Consulting
    • Cybersecurity
    • IT Compliance Solution
    • Show more
    Location
    Frisco, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $200/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed

    Internet Nerdz Services

    • IT Services
    • Managed Services
    • Cloud Consulting
    • Cybersecurity
    • IT Compliance Solution
    • Business Consulting
    • Call Centers
    • Phone Answering Services
    • IoT
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Clearspan Communications
    • Cynergy HiTech
    • Innisfree Hotels
    • Tandy Leather
    • Higgenbotham Insurance Agency
    • Northland Development
    • Prominence Hospitality
    • Fora Financial
    • Entouch Controls
    • Nexxiot Inc.
    Data sourced from the agency's DesignRush profile

    Internet Nerdz Reviews & Testimonials

    • Scott Berg
      Scott Berg VP of Operations at Sigma Funding Group
      5.0★

      IT Services Review from Scott Berg

      If you're looking for a company to handle your IT and telephony needs then Scott and his team at Internet Nerdz is who you should be working with. They have my highest recommendation!

    • Shaun Green
      Shaun Green Review from Google
      5.0★

      Shaun Green's Review Sourced from Google

      Internet Nerdz has been a game-changer for my business. Their team is responsive, knowledgeable, and genuinely committed to helping their clients succeed. They made everything simple and stress-free, from setup to ongoing support. Highly recommend for anyone looking for reliable and expert service!

    • Angelica Cervantes
      Angelica Cervantes Review from Google
      5.0★

      Angelica Cervantes's Review Sourced from Google

      In an increasingly digital world, partnering with Internet Nerdz Inc is a strategic move towards achieving your business goals. With their unparalleled expertise, dedication to excellence, and commitment to customer satisfaction, they are truly the gateway to digital success. Whether you're a startup, a small business, or a multinational corporation, Internet Nerdz Inc has the tools and the talent to propel your brand to new heights.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Let's Keep in Touch.

    Offering Call Center Services. Celebrating our 25th year, TeleReach Corporate specializes in helping B2B companies dramatically improve the performance of their sales teams by utilizing a combination of productivity based tools and processes, and state-of-the-art technology...

    Top Services:

    • Call Centers
    • Digital Marketing
    Location
    Houston, Texas
    Number of Employees
    Under 49

    Telereach Corporate Services

    • Call Centers
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Corporate Services Industry
    • Retail Industry
    • Finance Industry
    • HR Industry
    Data sourced from the agency's DesignRush profile
  • You Have the Plans. We Have the People. Lets Grow Together.

    EBQ is an outsourced sales and marketing organization that provides services to help companies scale...

    Top Services:

    • BPO
    • Call Centers
    • CRM Consulting
    • Customer Support
    • Show more
    Location
    Austin, Texas
    Number of Employees
    100 - 249
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    5 Projects Listed

    EBQ Services

    • BPO
    • Call Centers
    • CRM Consulting
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • LYRASIS
    • Seal Software
    • Cal-Bay Systems
    • Image Skincare
    Data sourced from the agency's DesignRush profile

    EBQ Reviews & Testimonials

    • Applied Tech
      Applied Tech Review from Google
      5.0★

      Applied Tech's Review Sourced from Google

      We have been working with EBQ since July of 2024. It has been a seamless and rewarding experience, thanks to their exceptional project management and commitment to timely delivery on multi-project fronts.From the outset, their team demonstrated a clear understanding of our objectives, has maintained open communication, and has provided regular updates on progress.Milestones have been met with precision, and any challenges have been addressed proactively, ensuring the projects stay on track. Deliverables have not only been completed ahead of schedule but also have often times exceeded our expectations in quality and attention to detail.Their professionalism and dedication has instilled confidence throughout the process, making them a trusted partner for ongoing and future collaborations.

    • Sarah Becherer
      Sarah Becherer Review from Google
      5.0★

      Sarah Becherer's Review Sourced from Google

      Worked with EBQ on a sales outsourcing project for 6 months in 2024. Can't say enough positive things about how attentive, friendly, and responsive the team is. They're organized and excellent problem-solvers. Due to the nuances of our business and sales process, it ultimately wasn't a long-term fit, but I would highly recommend EBQ for cold-calling and appointment-setting for B2B software or managed services. Shout out to Dante who was with us since the beginning – you rock!

    • Rodane Williams
      Rodane Williams Review from Google
      1.0★

      Rodane Williams's Review Sourced from Google

      I contracted EBQ for BDR augmentation services for a period of three months, and the results were extremely disappointing. Despite their promises, they failed to schedule even one initial meeting with potential clients. It was clear from the start that they didn’t fully understand my organization, our business needs, or how to properly present us to potential leads.Instead of delivering on their commitment, they merely provided a list of cold calls that didn’t meet our business requirements at all. The leads were irrelevant, poorly targeted, and demonstrated a lack of research or effort. Despite their failure to achieve any tangible results, they had the audacity to demand thousands of dollars in funding for what was essentially a useless service.Overall, I found their approach disorganized and out of touch with our goals, making this engagement a waste of time and money. I would not recommend their services to anyone looking for real results.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Premium Consulting & BPO Solutions

    TTEC combines BPO services design, strategic consulting, technology platforms, and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line. They help companies reduce customer effort, enable contact center employees, and continuously optimize business...

    Top Services:

    • Call Centers
    • BPO
    Location
    Austin, Texas
    Number of Employees
    1000 & Up

    TTEC Services

    • Call Centers
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Westcon-Comstor
    • Texas Health Benefits Pool
    • SELCO Credit Union
    Data sourced from the agency's DesignRush profile
  • Your CRM and Communication Solutions Partner

    S3 Technology Group - Your CRM, business cloud phone, contact center and employee collaboration solutions provider...

    Top Services:

    • Call Centers
    • Customer Support
    • CRM Consulting
    • Phone Answering Services
    • Show more
    Location
    Austin, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $125/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    1 Project Listed

    S3 Technology Group Services

    • Call Centers
    • Customer Support
    • CRM Consulting
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Mad Subie Performance
    • Davis Realty
    • USAA
    Data sourced from the agency's DesignRush profile
  • Cell Center Services You Can Count On

    Signius Communications has 12 locations across the United States, providing expert call center solutions...

    Top Services:

    • Call Centers
    • Phone Answering Services
    • Digital Marketing
    • Customer Support
    • Show more
    Location
    Arlington, Texas
    Number of Employees
    Under 49

    Signius Communications Services

    • Call Centers
    • Phone Answering Services
    • Digital Marketing
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Finance Industry
    • Retail Industry
    • Corporate Services Industry
    Data sourced from the agency's DesignRush profile
  • Answering Services for Businesses

    Kim’s Answering Service, Inc. is locally owned and operated since 1967. At Kim’s Answering Service, Inc., we offer a personalized and professional telephone answering service to the entire professional industry. Our supervised operators are trained to handle and manage all types of calls and relay them...

    Top Services:

    • Phone Answering Services
    • Call Centers
    Location
    Fort Worth, Texas
    Number of Employees
    Under 49

    Kim's Answering Service Services

    • Phone Answering Services
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Retail Industry
    • Corporate Services Industry
    • Finance Industry
    Data sourced from the agency's DesignRush profile

    Kim's Answering Service Reviews & Testimonials

    • Rob W
      Rob W Review from Google
      5.0★

      Rob W's Review Sourced from Google

      Wonderful team at Kim’s Answering Service that has professionally and reliably served our agency and customers for years. They are invariably a pleasure to work with!!

    • glicerj
      glicerj Review from Google
      5.0★

      glicerj's Review Sourced from Google

      We have used Kim’s Answering Service for over 20 years. Their service has never disappointed us. They stuck with us through some tough times. Love them.

    • Trish Callahan
      Trish Callahan Review from Google
      5.0★

      Trish Callahan's Review Sourced from Google

      Our company has worked with Kim's Answering Service for 3 years and have only had a few issues in the time and they solved quickly. We have been happy with the service they have provided our company.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • On-Demand Contact Center Outsourcing

    Working Solutions is a leader in on-demand contact center outsourcing, with operations in the United States and Canada. Started in 1996, its clients include FORTUNE 500 companies, mid-sized businesses and franchisors...

    Top Services:

    • BPO
    • Call Centers
    Location
    Plano, Texas
    Number of Employees
    Under 49

    Working Solutions Services

    • BPO
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Retail Industry
    • Consumer Goods Industry
    • Corporate Services Industry
    Data sourced from the agency's DesignRush profile

    Working Solutions Reviews & Testimonials

    • Luz Lopez De Leon
      Luz Lopez De Leon Review from Google
      1.0★

      Luz Lopez De Leon's Review Sourced from Google

      I haven’t been approved for a contract since 2023, and the last one was with Data Lot. I was dropped after a few weeks of service due to not meeting the hours even though there were limited hours. I decided to give it another chance, but I’ve been denied for every single opportunity I’ve applied for since 2023. Every now and then, I check for new opportunities, and it’s always the same message: 'Check back soon.' I wouldn’t recommend this platform — not to a friend or a family member.

    • Sis Zion
      Sis Zion Review from Google
      1.0★

      Sis Zion's Review Sourced from Google

      I think it's a scam!! I signed up and passed all the tests. So far I've received 2 programs. The first one, I was told I've not qualified for it. Then came another one which I went ahead and applied for. No one even cared to respond to me but after a few days I checked and found it's already deleted! Which type of organization operates like this? I'm deleting my account I can't associate with such..

    • Paige Demery
      Paige Demery Review from Google
      1.0★

      Paige Demery's Review Sourced from Google

      This is a horrible company to work for. I was not able to continue with one client due to my mom being sick, they drop me and my metrics when down. I got an another client just to only be drop out of no where. Do not work for working solutions they will drop you and don't care to ask what happens or restate you. There are many 1099 jobs that are way better than this company. Horrible company that doesn't care about their agents.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • We Are Your Call Handling Heroes!

    A Better Answer - Best since 1971: Best service, best operators and leadership, best at building client relationships...

    Top Services:

    • Phone Answering Services
    • Call Centers
    • BPO
    Location
    Dallas, Texas
    Number of Employees
    Under 49

    A Better Answer Services

    • Phone Answering Services
    • Call Centers
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Telecommunications Industry
    • Dental Industry
    • Healthcare Industry
    • Corporate Services Industry
    Data sourced from the agency's DesignRush profile

    A Better Answer Reviews & Testimonials

    • Cybelle Long
      Cybelle Long Review from Google
      1.0★

      Cybelle Long's Review Sourced from Google

      The lady that called me Leah was rude and hung up on me. Not great service for a life threatening situation!!! Very disappointing!

    • Dr Mark Bishara
      Dr Mark Bishara Review from Google
      5.0★

      Dr Mark Bishara's Review Sourced from Google

      When our entire office experienced a phone System nightmare and phone lines went dead, panic started to set in. Enter Irene, our customer service angel! From the first ring, her calm and professional demeanor instantly put us at ease.Irene didn't simply listen to our plight, she took action. With impressive knowledge and clear communication, she guided us through setting up call forwarding. Her step-by-step instructions were so patient and thorough, even the most tech-phobic colleagues felt empowered.Irene’s efficiency and resourcefulness were truly remarkable. She didn't waste a single moment, but still managed to make us feel like her top priority. Her genuine empathy and friendly humor even made a stressful situation strangely enjoyable.Thanks to Irene’s five-star service, we were back up and running with minimal disruption. Her proactive problem-solving and positive attitude saved the day (and probably a few dozen headaches!).If you're looking for a phone attendant who goes above and beyond, look no further than Irene. She's the epitome of customer service excellence, and we're incredibly grateful for her help.Highlights:Calm and professional demeanor under pressureImpressively knowledgeable and clear communicationPatient and thorough guidance with call forwardingEfficient and resourceful problem-solvingGenuine empathy and friendly humorIn short, Irene is a rockstar! If you're lucky enough to encounter her, consider your day (and phone service) instantly improved.Thank you, Irene, for being a true service superhero!Sincerely,A very grateful customer on behalf of the entire officeP.S. If you have any employee recognition programs, Irena definitely deserves a nomination!

    • Dirk “Chucky” Crisman
      Dirk “Chucky” Crisman Review from Google
      5.0★

      Dirk “Chucky” Crisman's Review Sourced from Google

      Need a call service that is attentive but effective? A Better Answer is your answer. A small business but good owner and staff that can take on just about any job out there that seed a call answered, message transcribed, service forwarded, you name it they can do it.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Digital Customer Experience. Trust & Safety. AI Services.

    TaskUs partners with the worlds most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world...

    Top Services:

    • Transcription Services
    • BPO
    • Call Centers
    Location
    New Braunfels, Texas
    Number of Employees
    1000 & Up

    TaskUs Services

    • Transcription Services
    • BPO
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Commercial Industry
    • Entertainment Industry
    • Media & Communications Industry
    Data sourced from the agency's DesignRush profile

    TaskUs Reviews & Testimonials

    • El Rey
      El Rey Review from Google
      1.0★

      El Rey's Review Sourced from Google

      Very unprofessional interview process. They use indeed to do their interviews. And then you dont get a warning that when you show up for a scheduled interview that you have other people in front of you. And it says its a 15minute wait. I have a job and I was trying to do this on my lunch. Which is time I set aside ...and I dont get the same respect back. I value my time and doesn't that they do. Very frustrating because I was looking forward to this interview.

    • ʙʟᴀᴄᴋ ʀᴏꜱᴇ.
      ʙʟᴀᴄᴋ ʀᴏꜱᴇ. Review from Google
      1.0★

      ʙʟᴀᴄᴋ ʀᴏꜱᴇ.'s Review Sourced from Google

      Worked for 9 months, and experienced inflexible work management and two Management directors Dominique Hubert and Amber Johnston that fired people without evidence of explanation, including previous HR. The one I experienced the most Harassment and highschool mentality was from Team Leader Nick Julio Flores the last few months after they gave me a inflexible schedule, RIGHT after they terminated my friend without showing evidence or the recording of the call. They denied my friend unemployment benefits and everything else because of the terminating him without evidence. No, you cannot silence me, or undo the damage that happened, and I know you favored certain toxic employees that abused their power because of favoritism.

    • Ryan
      Ryan Review from Google
      1.0★

      Ryan's Review Sourced from Google

      They cant hold down a contract and ended up sunsetting alot of people after Christmas. Job security does not exist here, now im in a period of no pay for a month. My bills are bouncing all because they dont know what they are doing.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Your Preferred Outsourcing Vendor.

    DATAMARK Inc., a provider of omni-channel contact centers and business process outsourcing (BPO) services since 1989, employs more than 2,800 at our facilities in the United States, Mexico and India...

    Top Services:

    • BPO
    • Phone Answering Services
    • Call Centers
    • Managed Services
    • Show more
    Location
    El Paso, Texas
    Number of Employees
    Under 49

    Datamark Services

    • BPO
    • Phone Answering Services
    • Call Centers
    • Managed Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Software & IT Services Industry
    • Finance Industry
    • Corporate Services Industry
    Data sourced from the agency's DesignRush profile

    Datamark Reviews & Testimonials

    • Yolanda Aldama
      Yolanda Aldama Review from Google
      5.0★

      Yolanda Aldama's Review Sourced from Google

      Great company to work for. I have been here for a year already. It's a new project, so of course we are all learning as we go, but there is alot of support and they are always trying to better everything.

    • Justin Smith
      Justin Smith Review from Google
      5.0★

      Justin Smith's Review Sourced from Google

      Awesome company to work for! Challenging and rewarding work. Great compensation for the El Paso area! Look forward to continued work here.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews

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