Amanda Machado Review from Google

5.0★

Amanda Machado's Review Sourced from Google

Peak Support has been an incredible partner and a true extension of our internal teams. Through this partnership, we’ve been able to absorb growing volume, stabilize operations, and create clearer ownership across complex launches while continuing to support our caregivers, families, and internal teams at scale.Peak doesn’t just execute; they collaborate. Their teams consistently show up with strong operational discipline, data-driven thinking, and a willingness to evolve alongside us as our needs change. Together, we’ve driven measurable gains in case handling, throughput, and issue resolution, while reducing internal bottlenecks and creating space for our teams to focus on higher-value work.What truly sets Peak apart is their people-first approach. They lead with accountability, curiosity, and care, making them not just a vendor, but a trusted partner in delivering meaningful, human-centered outcomes.

ALIMINA REYES HERNANDEZ Review from Google

5.0★

ALIMINA REYES HERNANDEZ's Review Sourced from Google

We have been using this call center for several months and we are very pleased. They answer calls quickly, the staff is friendly and well-trained, and the reports are clear and accurate. They have significantly improved the efficiency of our customer service.

Au-Niq Vybze Review from Google

5.0★

Au-Niq Vybze's Review Sourced from Google

I use Hit Rate with my business and they have been very professional and attentive to my concerns and needs. Any adjustment I request, they are able to make. Hit Rate has an easy to use platform with great service. I'd recommend to anyone.

Ms RobynHood Review from Google

1.0★

Ms RobynHood's Review Sourced from Google

They are a total ripoff. They play a good game to make it seem like they are doing something for you but reality they are not. You just waste your money with them. They string you along and then try blaming your leads as the reason they are not getting appts. That is false! Other people used the same leads and got results. Stay clear of these people. They are in the Philippines not in Chicago.

Kassy's Locker Review from Google

5.0★

Kassy's Locker's Review Sourced from Google

Surecall Experts is a top-tier BPO call center known for exceptional customer service and professional outsourcing solutions. They offer businesses reliable support in areas such as customer care, technical assistance, and more. A good partner for your business!

Helius Review from Google

5.0★

Helius's Review Sourced from Google

SureCall Experts provides excellent customer service through their call centre services. Their team's experience and efficiency come through, as they respond quickly to all questions. A reliable partner for smooth customer interactions.

Julie Berdin Review from Google

5.0★

Julie Berdin's Review Sourced from Google

We have been a client of Surecall for well over 10 years. Surecall is an extension of our business and we continue to work closely with their team to ensure a high level of customer service.

Nick Resto Review from Google

5.0★

Nick Resto's Review Sourced from Google

We're 30 days into using SignMore service, and I'm happy with the way the call flow is set up, and their communication has been excellent.

Fred Paskell Review from Google

5.0★

Fred Paskell's Review Sourced from Google

Amazing customer service and great functionality! Seemless integration into setting appointments and they are always trying to make sure they are exceeding my expectations. Highly recommend! Raving Fan Here!! 👍🏼👍🏼

Stasia Creek 406 East Realty Review from Google

5.0★

Stasia Creek 406 East Realty's Review Sourced from Google

Professional and consistent customer service and well trained responsive agents that manage phone calls. Setup was super easy and they went above and beyond to work with Google Voice. I highly recommended!

Johnson Legal PLLC Review from Google

1.0★

Johnson Legal PLLC's Review Sourced from Google

As a small law office, we used AnswerFirst for about a year. We opted not to have calls recorded as their system has an irritating "beep" that sounds in the background while customers are on the phone. We thought things were going well. Several months later we signed up for CallRail, which recorded all incoming calls. We began to see a pattern of poorly handled calls. When we shared this information with management, and offered to provide the recording, they said "no thanks." The probems continued. For instance one caller asked if we did simple Wills. The AnswerFirst agent said, "No, we only do Estate Planning." After sharing these simple issues with management nothing changed. We asked if they could give us an adjustment to our bill based on the poorly handled responses. They said "No." We notified them this week we were switching carriers and they acted like they could care less. DO NOT use them as they cannot handle the simplest of calls.

Demetri Karoutsos Review from Google

5.0★

Demetri Karoutsos's Review Sourced from Google

Outstanding After-Hours Answering Service – Highly Recommend for Service-Based BusinessesWe've transitioned to AnswerFirst about four months ago for our after-hours answering service needs, and they’ve exceeded every expectation. Their live agent support, combined with responsive customer service and advanced technology integration, has provided our team with a seamless and professional solution that far surpasses our previous provider.What sets AnswerFirst apart is their adaptability to our unique workflows, quick response times, and overall attention to detail. As a service business, having a reliable, U.S.-based call center is essential and AnswerFirst delivers with consistency and clarity.Their platform gives us the functionality we need, and the quality of their after-hours call handling has significantly improved both our internal efficiency and our customer experience.If you're a service-based company looking for high-quality live agents, professional support, and a partner who understands urgency and accountability, I highly recommend AnswerFirst. Exceptional value, exceptional team.Demetri KaroutsosDirector, CareMaster

Scott Lady Review from Google

5.0★

Scott Lady's Review Sourced from Google

Finally, and I mean FINALLY an inbound call center who does what they say they will do, and does it excellently.Danielle and Robert have been incredible helping me with my campaigns, and ensuring everything is flowing smoothly.I highly recommend giving them a shot for your call inbound call needs.

Lolita Prieto Review from Google

5.0★

Lolita Prieto's Review Sourced from Google

I HAVE NEVER WORKED WITH SUCH A DETAILED AND ACCOUNTIBLE CREDETIALING CO. RON DAVIS WAS AMAZING. HE HAD PATIENCE AND GUIDED ME STEP BY STEP. HE IS NOW OUR CREDENTIALING COMPANY.

ira cantor Review from Google

5.0★

ira cantor's Review Sourced from Google

Liam and his billing team have consistently delivered outstanding service. Their dedication, accuracy, and proactive mindset set them apart. Even in the face of complex billing challenges, they respond with clarity and efficiency, ensuring every detail is handled with care. Liam’s leadership reflects a deep understanding of the process and a strong commitment to excellence, which clearly influences the entire team. Their responsiveness, collaborative approach, and problem-solving abilities make them a truly invaluable partner. It’s a pleasure to work with such a reliable and high-performing team.

Christopher Kelley Review from Google

5.0★

Christopher Kelley's Review Sourced from Google

Liam and his billing team have been truly exceptional. Their dedication, precision, and proactive approach consistently stand out. They handle even the most complex billing scenarios with remarkable efficiency and clarity, ensuring that nothing falls through the cracks. Liam leads with professionalism and a deep understanding of the process, setting a high standard for the entire team. Their responsiveness, problem-solving mindset, and collaborative attitude have made them an indispensable part of the operation. It’s genuinely a pleasure to work with such a committed and high-performing team.

rakeen panjwani Review from Google

5.0★

rakeen panjwani's Review Sourced from Google

I had the pleasure of working at this outstanding game development company before my move to Canada. The experience was nothing short of amazing!. The company fosters a very friendly and inclusive culture, and the management is exceptionally supportive. The team's collaborative spirit and innovative approach to projects made every day exciting and fulfilling. If you're looking for a place to grow, learn, and be a part of something great, this is the company to join.

Vaibhav Patel Review from Google

5.0★

Vaibhav Patel's Review Sourced from Google

Outstanding team and cutting-edge technology. The custom games developed from this platform are visually stunning and run smoothly.

Brijesh Vaishnav Review from Google

5.0★

Brijesh Vaishnav's Review Sourced from Google

SoucecodeLab is a standout in the game development Company, known for its innovative approaches, exceptional creativity, and commitment to delivering high-quality gaming experiences.

Brian Bertrand Review from Google

5.0★

Brian Bertrand's Review Sourced from Google

Hiring Physician Credentialing Company for their therapist credentialing services was one of the best decisions I've made for my practice. Their team was exceptionally knowledgeable and efficient, handling the entire credentialing process seamlessly. They took the time to understand my specific needs and provided customized solutions that streamlined my operations.Thanks to PCC, I can focus on my patients without worrying about administrative hurdles. I highly recommend their services to any healthcare provider looking to optimize their credentialing process.

alex john Review from Google

5.0★

alex john's Review Sourced from Google

Physician Credentialing Company has been an absolute game-changer for my practice. Their team took over the entire credentialing process and completed it much quickly than I was expecting. If you are a busy physician like me then I highly recommend their services.

Alex Lavarsse Review from Google

5.0★

Alex Lavarsse's Review Sourced from Google

super attentive, helped me a lot when I needed it most, I highly recommend it, excellent professional, I would give 1000 stars

Madiha Rehman Review from Google

5.0★

Madiha Rehman's Review Sourced from Google

BCS has transformed our revenue cycle with accurate medical billing, faster reimbursements, and outstanding support. Their expertise has significantly improved our collections, reduced claim denials, and contributed to the financial growth of our practice. I highly recommend BCS to any healthcare provider seeking reliable and results-driven medical billing services.

Melanie Gutierrez Review from Google

5.0★

Melanie Gutierrez's Review Sourced from Google

Excellent prior authorization services! The team is knowledgeable, responsive, and handled the entire process efficiently. They kept me informed throughout and worked hard to ensure timely approvals, reducing delays and stress. Their professionalism and attention to detail made a real difference. I highly recommend their services to anyone looking for reliable and efficient prior authorization support.

Jennifer Aaron Review from Google

5.0★

Jennifer Aaron's Review Sourced from Google

Billing Care Solutions offers exceptional billing services with responsive and professional customer support. Their user-friendly system has streamlined our processes and reduced our workload. Any issues were resolved promptly and efficiently. Highly recommended for reliable billing solutions.

Ruby Steward Review from Google

5.0★

Ruby Steward's Review Sourced from Google

Thank you so much for such excellent service! Very friendly and professional staff. Everyone we came in contact with was great! And the owner, Jordan Abele, was very attentive and hands on. He made sure our marketing campaign was as successful as it could be. I would highly recommend them for all of your inbound or outbound call center needs! Definitely plan to use them again in the near future.

Chris Mancuso Review from Google

5.0★

Chris Mancuso's Review Sourced from Google

Visionary is a top notch organization. They strive to be more than a partner but an extension of your organization. They can handle many functions with in an organization which makes the partnership so valuable. The Visionary team constantly work on training the team to ensure any customer interaction is handled in the most effective manner. Customer retention is key for both our businesses so having a team like Visionary partnering with us ensures our customers will have a good experience when dealing with a support agent and in turn wanting to return to us as technology changes in the future.

Anna william Review from Google

5.0★

Anna william's Review Sourced from Google

I am highly grateful to this company. With the expert advice and amazing services of digital marketing team of visionary now I am earning better profits every month. I really appreciate the Visionary Solutions team that help me to grow my business within a very short period of time. Thanks for the amazing results.

Helen Brooke Review from Google

5.0★

Helen Brooke's Review Sourced from Google

The Medlegal expertise here is remarkable. Combined with their efficient billing services, they provide a complete solution for modern healthcare providers and lawyers.

Sarah Brown Review from Google

5.0★

Sarah Brown's Review Sourced from Google

We finally have a billing team we can trust on 24/7. They recovered aged AR and streamlined our coding process. Their professionalism is simply the best!

Emma Martinez Review from Google

5.0★

Emma Martinez's Review Sourced from Google

Specialized support for Worker’s Comp and personal injury has been vital. Doctor MGT handle the complex paperwork so we can focus on achieving results.

Ariana S Review from Google

5.0★

Ariana S's Review Sourced from Google

I've had a great experience working with Platonics for staffing support. Their team is super friendly and easy to work with. They took time to understand what I needed before recommending candidates. It all felt smooth and much less stressful than typical hiring. The staff they provided were professional and easy to integrate, and I felt like my opinions were really heard. I'd definitely recommend them for reliable remote staffing support.

Ron Shahaf Review from Google

5.0★

Ron Shahaf's Review Sourced from Google

Aly has been amazing to work with, professional, responsive, and extremely supportive throughout the process. Thank you Platonics for being the bridge between us and the Philippines. Great experience overall.

Jessica April Santos Review from Google

5.0★

Jessica April Santos's Review Sourced from Google

We worked with Platonics Solutions for operational and staffing support, and the experience has been consistently smooth and reliable. Their team helped us with recruitment, HR coordination, payroll, and admin tasks, which significantly reduced our internal workload.What I appreciate most is how they take time to understand the role requirements and company culture before recommending candidates. The profiles they provide are well-screened, which saves time and leads to better hiring decisions. Communication is clear, timelines are respected, and they stay responsive throughout the process.For companies that need dependable remote staff and structured operational support, Platonics Solutions is a practical partner. They make scaling easier without the usual administrative burden, and their professionalism shows in every step of the engagement.

Jackie B Review from Google

1.0★

Jackie B's Review Sourced from Google

Extremely disappointing experience with Answer United. We signed up expecting a professional answering service that would follow our script, properly represent our company, and provide transcripts/recordings of calls as promised. None of that happened.Within the first weekend of service, we lost multiple jobs due to calls being handled poorly and the script not being followed. The representatives often sounded unfamiliar with our business and procedures, which reflected badly on our company.When we requested transcripts and recordings, we were told would be available; they were never provided. Customer service was also very frustrating to deal with. When I asked for a refund because the service was not delivered as agreed, I was told they had already invested time setting up the account and script. We invested employee time into that process as well, only for the agreed-upon procedures to be ignored.After bringing up these issues, communication largely stopped, and calls/emails went unanswered. Based on our experience, I would strongly recommend looking elsewhere if you want an answering service that will professionally represent your business.

Deep R Review from Google

3.0★

Deep R's Review Sourced from Google

I used their service for a little over a year. They are very good at taking calls and usually answer them promptly. They would then pass on the message via email, though often some things in the message didn't make it across. However, if that was all I needed, then an answering machine would have been enough, I hired them as a virtual receptionist and to make appointments. Ultimately I left their service because, after more than a year they seemed to know very little about my business, they routinely had trouble answering callers' basic questions about the business. They often bungled appointment taking and I felt they were costing me business.I worked with them multiple times to change the script but still to no avail, they just didn't do a very good job as a VR.I think using them as a message-taking service is fine but would not expect anything more of them.

Jon Liebertz Review from Google

5.0★

Jon Liebertz's Review Sourced from Google

Our favorite vendor, Answer United!As a growing company with a handful of Customer Care staff inhouse, we had a critical need to find a partner that could handle our call influxes during prime time as well as assist in creating an Emergency Line which our clients could use that would reach our after hours manager.Barbara and the Answer United group have exceeded our expectations in not only the quality of service, but their ability to make small, custom changes that really boost our ability to provide a higher level of communication to our customers.Looking forward to expanding our business relationship into the 2020 year!