Browse top customer service outsourcing companies that deliver scalable, 24/7 support solutions designed to streamline operations and reduce costs through advanced support technology. For businesses seeking local expertise, explore American customer service outsourcing companies that provide high-quality service tailored to domestic markets.

Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.

Legal × $1,000 - $10,000 ×
  • Global Support Redefined!

    IdeasUnlimited is a BPO with fifteen (15) years of experience in providing various BPO services...

    Top Services:

    • Call Centers
    • Phone Answering Services
    • IT Services
    • BPO
    • Customer Support
    • Show more
    Location
    Sugar Land, Texas
    Number of Employees
    100 - 249
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    2 Projects Listed

    IdeasUnlimited Services

    • Call Centers
    • Phone Answering Services
    • IT Services
    • BPO
    • Customer Support
    • Transcription Services
    • Market Research
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • BabeBox
    • PatPat
    • Sapphire
    • Messenio
    • Stevens Realty
    • Justin TV (now known as Twitch TV)
    Data sourced from the agency's DesignRush profile

    IdeasUnlimited Reviews & Testimonials

    • Kimberly Weber President and Founder at Iowa Home Care
      5.0

      BPO Review from Kimberly Weber

      We brought on IdeasUnlimited to help with our back office work so our nurses and staff could stay focused on clients. They handle scheduling, reports, emails, and client inquiries, and they picked up new tasks fast with very little training. The time we save is huge, and it makes our daily operations smoother. What I like most is they really try to fit into how we work, so it feels like they are part of our own team. The onboarding took a little time, but once we got set, everything has been running well.

    • Miriam Woodward
      Miriam Woodward Founder President and CEO at De Dios Consulting
      5.0

      BPO Review from Miriam Woodward

      IdeasUnlimited has been a dependable partner for us at De Dios Consulting. They handle our scheduling, emails, research, and reports, which freed up time for us to focus on clients. What I value most is how quickly they adapt and how much they feel like part of our team. The only challenge was getting them up to speed on a few tools, but once they learned, everything has been smooth.

    • Jeffrey Bill
      Jeffrey Bill Founder & CEO at Sunrise Treatment Center
      5.0

      Medical Review from Jeffrey Bill

      Working with IdeasUnlimited has been a real help for us at Sunrise Treatment Center. We brought them in to handle our medical billing so our staff could focus more on patients. They learned our system fast and cut down on errors which meant we got paid quicker and had better cash flow. Communication has always been easy and they adjust when we need something changed. What stood out most is how detailed and reliable they are. Nothing is ever perfect but they came pretty close.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • TechSpeed Inc: Women Owned Technology Company, Pioneering AI-Driven BPO Solutions

    TechSpeed Inc is a Women Owned Technology company. Founded in 2002, it is the first AI-driven Business Process Outsourcing (BPO) provider. Pairing AI-driven technology automation and Human in the Loop support, TechSpeed enables businesses of all sizes to grow with scalable outsourcing solutions...

    Top Services:

    • BPO
    • AI Development
    • eCommerce Development
    • Phone Answering Services
    • Customer Support
    • Show more
    Location
    Portland, Oregon
    Number of Employees
    100 - 249
    Average Hourly Rate
    $6/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    4 Projects Listed

    TechSpeed Services

    • BPO
    • AI Development
    • eCommerce Development
    • Phone Answering Services
    • Customer Support
    • Transcription Services
    • Staff Augmentation
    • Web Design
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • WACOM
    • Hofstra Univercity
    • Merrill Lynch
    • C2 Financial Corporation
    • Griflan Design
    • Bridgetown Coffee
    • Direct Crown
    • Passport Unlimited
    Data sourced from the agency's DesignRush profile

    TechSpeed Reviews & Testimonials

    • Etienne Demeules
      Etienne Demeules Director of Finance & Valuation at DSMA
      5.0

      Data Entry Review from Etienne Demeules

      TechSpeed support is seamless with ongoing workflows or new ones. Using them on different files, they have great turnaround and make sure data always meets expectations

    • Diane Ernstsson
      Diane Ernstsson Manager at JDXpert
      5.0

      Data Entry Review from Diane Ernstsson

      TechSpeed has been a wonderful solution for our data entry needs. Their project manager is super friendly, easy to work with, extremely responsive and clear. TechSpeed swiftly got us through a rough patch when we were very backed up on data entry projects. They went above and beyond to exceed our expectations for sooner-than-expected delivery of the projects for data entry. Their QA is spot-on and very thorough. TechSpeed has been so great to work with!

    • Mark Stefanski
      Mark Stefanski VP of Software at Compology
      5.0

      Data Entry Review from Mark Stefanski

      For many years, Compology has worked with TechSpeed on image labeling, valuing TechSpeed's attention to detail and interest in optimizing processes. The client can rely on it to go over instructions, ask questions, give feedback, and train its team to follow it to a T. TechSpeed commits its time and resources to delivering great results and getting the job done well. Compology highly recommends working with the agency. (Verified via email)

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Since 1993. Transform Business Digitally. IT Managed Service Provider. IT Infrastructure Builder.

    Over 30 years of experience in the IT Solutions and IT Support, Win-Pro is an institutional powerhouse delivering unparalleled standards to organizations across Singapore, Johor Bahru, and Kuala Lumpur. Our Outsourced IT Managed Services Company is leading the way with IT services for business...

    Top Services:

    • IT Services
    • Customer Support
    • Managed Services
    • Cybersecurity
    • Cloud Consulting
    • Show more
    Location
    Singapore, Singapore
    Number of Employees
    Under 49
    Average Hourly Rate
    $99/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    4 Projects Listed

    Win-Pro Consultancy Services

    • IT Services
    • Customer Support
    • Managed Services
    • Cybersecurity
    • Cloud Consulting
    • HR Outsourcing
    • Big Data Analytics
    • Staff Augmentation
    • BPO
    • WordPress Website Design
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Lazada South East Asia Pte Ltd
    • Beach House Pictures Pte Ltd
    • Premium Care SG Pte Ltd
    • Hegen Pte Ltd
    • Acez Engineering Pte Ltd
    • Nala Employment Pte Ltd
    • NSIT Training Pte Ltd
    • ColourXpress Media LLP
    • Splash Production Pte Ltd
    • @ASK Training Pte Ltd
    Data sourced from the agency's DesignRush profile

    Win-Pro Consultancy Reviews & Testimonials

    • Chris Yam
      Chris Yam Manager at ColourXpress Media LLP
      5.0

      IT Consulting Review from Chris Yam

      ️️️️️Exceptional IT Consulting ServicesWin-Pro Consultancy has been an outstanding partner in helping us navigate our IT needs. Their team is knowledgeable, responsive, and truly understands how to align technology with business goals. From streamlining our infrastructure to providing clear, actionable advice, theyve consistently delivered with professionalism and precision. We felt fully supported at every step, and their solutions have brought real improvements in our operations. Highly recommended for anyone looking for trusted and top-tier IT consulting.

    • Jim Wee
      Jim Wee Director at Nala Employment
      5.0

      IT Services Review from Jim Wee

      We engaged Winpro for their IT outsourcing services, and the experience has been consistently excellent. From the initial consultation to the ongoing support, their team has demonstrated professionalism, technical expertise, and a strong commitment to service quality.One of the standout aspects of working with Winpro is their responsiveness. Their support team is quick to address technical issues, often resolving them with minimal disruption to our operations. This level of reliability is crucial for any business that depends heavily on IT systems for daily activities.Additionally, their proactive approach to IT management such as regular system monitoring, preventive maintenance, and security updateshas greatly reduced downtime and enhanced our overall IT infrastructure. They also provide clear, jargon-free communication, which helps non-technical stakeholders understand what's happening and why certain solutions are recommended.We appreciate Winpros ability to scale their services based on our evolving needs. Whether it's user support, hardware procurement, network maintenance, or cybersecurity, they have been a dependable partner throughout.Overall, we highly recommend Winpro to any organization seeking a reliable, knowledgeable, and customer-focused IT outsourcing provider.

    • Ts. Elwin Yoong
      Ts. Elwin Yoong Director at NSIT TRAINING PTE LTD
      5.0

      IT Services Review from Ts. Elwin Yoong

      Win-Pro Consultancy Pte Ltd is a premier IT support and consulting provider operating in both Singapore and Malaysia. With a strong focus on managed IT services, cloud solutions, and proactive maintenance, they have built a solid reputation for delivering top-tier technological solutions tailored to the needs of businesses across various industries. Their team of highly skilled professionals ensures that clients experience minimal downtime, optimal system efficiency, and a robust, secure IT infrastructure.By leveraging cutting-edge technology and industry best practices, Win-Pro empowers businesses with reliable, scalable, and cost-effective IT solutions that enhance productivity and streamline operations. Their commitment to excellence, coupled with a customer-centric approach, makes them a trusted partner for companies seeking long-term IT support. Whether it's optimizing cloud deployments, safeguarding critical business data, or providing round-the-clock managed services, Win-Pro consistently delivers high-quality service with professionalism and efficiency.Their proactive approach to IT maintenance ensures that potential issues are identified and resolved before they can impact business operations, offering peace of mind to clients. With a proven track record of success and a dedication to staying ahead in the ever-evolving IT landscape, Win-Pro Consultancy Pte Ltd stands out as a reliable and highly recommended IT solutions provider!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Comprehensive Outsourced Customer Support Services

    Embracing the role of a collaborator, we hold a genuine concern for our clients' processes and the quality of our own outsourced customer support performance. Our organizational ethos centers on fostering continual growth for both our clients and our dedicated workforce...

    Top Services:

    • BPO
    • Call Centers
    • Phone Answering Services
    • Customer Support
    • Show more
    Location
    Miami, Florida
    Number of Employees
    500 - 999
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000

    Uassist.ME Services

    • BPO
    • Call Centers
    • Phone Answering Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Pica Pica
    • Avanti Way Realty
    • NuSvara
    Data sourced from the agency's DesignRush profile

    Uassist.ME Reviews & Testimonials

    • Benjamin Conboy
      Benjamin Conboy Founder at NuSvara
      4.5

      Translation Services Review from Benjamin Conboy

      Benjamin Conboy of NuSvara praises Uassist.ME assistant's skills and output. NuSvara highlights the assistant's ability to learn, be proactive, and deal with daily technical issues. (Source: 3rd Party Review Platform)

    • Beth Dorian
      Beth Dorian Former Owner at Platteville Family Dentistry
      4.0

      Virtual Assistant Review from Beth Dorian

      According to Beth Dorian of Platteville Family Dentistry, Uassist.ME provided exceptional support services. The virtual assistant provided by Uassist.ME helped the dental clinic become more profitable by shifting the focus to its core businesses. The collaboration is ongoing, and Platteville Family Dentistry praises the team’s consistent communication and cooperation. (Source: 3rd Party Review Platform)

    • Lydia Martinez
      Lydia Martinez Founder & CEO at Elle Marketing And Events
      5.0

      Virtual Assistant Review from Lydia Martinez

      According to Lydia Martinez of Elle Marketing and Events, Uassist.ME's assistant does a phenomenal job. Their support has improved Elle Marketing and Events' turnaround times and alleviated its administrative burdents. Uassist.ME assistant's preparedness allowed them to hit the ground running. (Source: 3rd Party Review Platform)

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Connecting Talent Empowering Businesses

    CrestPoint Bridge delivers high-quality, cost-effective business process outsourcing through skilled teams in Zimbabwe, supported by U.S.-based leadership. We help businesses streamline operations, reduce labor costs, and scale efficiently with trained, reliable professionals. Our mission is to provide...

    Top Services:

    • Customer Support
    Location
    Harare, Zimbabwe
    Number of Employees
    250 - 499
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000

    CrestPoint Bridge Services

    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Gentlecare Health Services
    • Simba Trucking
    • Mazarura Trucking
    • Keno Tech
    • Occupy Space
    Data sourced from the agency's DesignRush profile
  • Hire Offshore Engineers, SDRs & Support Experts

    CoDev helps fast-growing companies scale with reliable, world-class offshore talent.Onboard in 2-3 weeks. Retain talent 2.5x longer than the industry average. Choose from flexible staffing models. Get embedded teams that ramp fast, act with autonomy, and deliver real results...

    Top Services:

    • Staff Augmentation
    • Customer Support
    • HR Outsourcing
    Location
    Lehi, Utah
    Number of Employees
    500 - 999
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    3 Projects Listed

    CoDev Services

    • Staff Augmentation
    • Customer Support
    • HR Outsourcing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Kyocera
    • Sorenson
    • Nursa
    • Broadleaf Commerce
    • Caption Call
    • Deseret Digital Media
    • Beamable
    Data sourced from the agency's DesignRush profile

    CoDev Reviews & Testimonials

    • John Cheney
      John Cheney Review from Google
      5.0

      John Cheney's Review Sourced from Google

      In April of 2022, we asked CoDev to help find us a cross platform mobile app developer. They introduced us to Christian. We hired him. Christian is awesome. We are so glad to have him on our team.

    • Tanner Simmons
      Tanner Simmons Review from Google
      5.0

      Tanner Simmons's Review Sourced from Google

      Strong team with a vast network of software and other overseas talent. When looking to grow my team with strong and capable outsourced team members, I won't look anywhere else.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • We provide WordPress Design, Development, Maintenance & SEO Services

    WP Minds is a WordPress design, development , maintenance and SEO agency helping coaches, consultants and other service professionals grow with high performing WordPress websites, LMS integration, ongoing maintenance and SEO...

    Top Services:

    • Web Development
    • Web Design
    • eCommerce Development
    • WordPress Website Design
    • Customer Support
    • Show more
    Location
    London, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed

    WP Minds Services

    • Web Development
    • Web Design
    • eCommerce Development
    • WordPress Website Design
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Heighten Accountants
    • Dr2Dr Coaching
    • IGT Law
    • Becki Owens
    • Integral Somatic Psychology
    • Dr. Leslie Korn
    • Organic Intelligence® (OI)
    • NeuroAffective Touch® Institute
    Data sourced from the agency's DesignRush profile
  • Where Top Talent Delivers Limitless Results

    LimTC builds dedicated customer support, customer success, and operations teams for growing businesses. Based in Ukraine since 2017, we source every team member for your specific role against a profile you approve, never a shared agent pool, and you sign off on each hire yourself. A dedicated senior project...

    Top Services:

    • BPO
    • HR Outsourcing
    • Call Centers
    • Customer Support
    • Show more
    Location
    Kyiv, Ukraine
    Number of Employees
    50 - 99
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000

    LimTC Services

    • BPO
    • HR Outsourcing
    • Call Centers
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • eKomi
    • BankingCheck
    • Creatio
    • GoCRM
    • PeerSpot
    • QuidPro
    • ALRMusic
    Data sourced from the agency's DesignRush profile

    LimTC Reviews & Testimonials

    • Alem Minadieva
      Alem Minadieva Review from Google
      5.0

      Alem Minadieva's Review Sourced from Google

      Trustworthy company with a great team and responsible attitude to clients' projects. Nice office and location.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Dependable IT Services and Cybersecurity Solutions for Ohio Businesses

    Astute Technology Management delivers IT and cybersecurity solutions that empower people and boost productivity. With expert support, cloud, backup, and compliance, our certified team ensures fast, reliable service through a people-first approach...

    Top Services:

    • Managed Services
    • IT Services
    • Cybersecurity
    • Cloud Consulting
    • IT Compliance Solution
    • Show more
    Location
    Dublin, Ohio
    Number of Employees
    Under 49
    Average Hourly Rate
    $200/hr
    Minimal Budget
    $1,000 - $10,000

    Astute Technology Management Services

    • Managed Services
    • IT Services
    • Cybersecurity
    • Cloud Consulting
    • IT Compliance Solution
    • Staff Augmentation
    • Business Consulting
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Commercial Construction
    • Manufacturing
    • Professional Services
    • Healthcare
    Data sourced from the agency's DesignRush profile

    Astute Technology Management Reviews & Testimonials

    • Tiffany
      Tiffany Review from Google
      5.0

      Tiffany's Review Sourced from Google

      I don't use Astute, but I had to review this company because they help my husband's company. I’ve been so impressed I had to share. I often overhear my husband’s calls with the IT team at Astute, and they are consistently friendly, patient, and incredibly knowledgeable. Every issue he’s had has been resolved quickly and professionally. It’s clear they truly care about helping people. I honestly wish I had an IT department like this at my workplace!

    • A. Goff
      A. Goff Review from Google
      5.0

      A. Goff's Review Sourced from Google

      We partnered with Astute Technology Management (Astute) many years ago and the experience has been wonderful for our company. They are great IT partners who care about what they do, and I would recommend them for managed services for anyone. If you need technicians who are knowledgeable and always learning, customer service oriented, reliable, trustworthy and care about what they do, Astute is the right company.

    • Omar Lieves
      Omar Lieves Review from Google
      5.0

      Omar Lieves's Review Sourced from Google

      Astute came to the rescue when we were having major issues. They found a real solution and just a workaround. They installed and cleaned up my previous Spaghetti looking cabling for a professional, great looking install. I would recommend Astute without reservation

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • B2B Lead Generation | B2B Appointment Setting | Cold Calling Services and More

    CallingAgency books qualified B2B appointments with decision makers for your sales team. We have served more than 2,100+ businesses across 50+ industries in the US, Canada, and Australia...

    Top Services:

    • Call Centers
    • Customer Support
    • Digital Marketing
    Location
    New Castle, Delaware
    Number of Employees
    250 - 499
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000

    Calling Agency Services

    • Call Centers
    • Customer Support
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Finance Industry
    • Real Estate Industry
    • Transportation & Logistics Industry
    Data sourced from the agency's DesignRush profile
  • Simplifying Your Digital Needs With Unlimited Skills

    Protovo Solutions is an experienced and reliable group of digital engineers, problem solvers, thinkers, consultants, and all-around specialists. We believe in providing one-of-a-kind solutions to everyone of our customers, since we are the creators of human experience. Our mission is to simplify the...

    Top Services:

    • CRM Consulting
    • Software Development
    • eCommerce Development
    • Digital Services
    • Web Development
    • Show more
    Location
    Bhilwara, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    4 Projects Listed

    Protovo Solutions Services

    • CRM Consulting
    • Software Development
    • eCommerce Development
    • Digital Services
    • Web Development
    • Digital Marketing
    • AI Development
    • IT Services
    • Staff Augmentation
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IT Industry
    • Small Business Industry
    • Marketing Industry
    Data sourced from the agency's DesignRush profile

    Protovo Solutions Reviews & Testimonials

    • Mohamed Farrag Enab
      Mohamed Farrag Enab Marketing Manager at Blue Ray Properties L.L.C
      5.0

      CRM Consulting Review from Mohamed Farrag Enab

      Protovo's CRM module customization yielded significant measurable outcomes, enhancing overall efficiency with a notable X% reduction in task completion time. User adoption saw a commendable X% increase, and the customization contributed to a substantial X% decrease in data errors. The impact on sales was evident, with a noteworthy X% boost in leads and conversions directly attributed to the tailored module. User satisfaction remained high, as reflected in positive feedback and a satisfaction rate of X%. Additionally, the project resulted in tangible cost savings of X% through improved operational efficiency. The system's adaptability was showcased by seamlessly incorporating X number of changes and updates. Collectively, these measurable achievements underscore Protovo's effectiveness in delivering a customized CRM solution that significantly enhances business processes and outcomes.

    • Anjali Nawal
      Anjali Nawal Review from Google
      5.0

      Anjali Nawal's Review Sourced from Google

      Starting my internship with Protovo by my first year of engineering and becoming the junior software engineer at Protovo, it was really a great experience and time with a company like this where i got to know about many of the latest technologies and one with great work culture which every person dream for. A great boss is always a one people want in company and here I got three. Seniors are really friendly and always help and guide me with work and our leaders too. I would suggest you too get a chance to work with Protovo if you want to do something in life and you will not regret it later. Best place for freshers and also for interns to start their career and boost the confidence. Go with Protovo #protovian

    • Aakanksha Dadhich
      Aakanksha Dadhich Review from Google
      5.0

      Aakanksha Dadhich's Review Sourced from Google

      Working in protovo solutions gives me learning in new technologies and explore my skills. Company has friendly environment and work ethics.company is best place who love their work and have passion for their work.I suggest all freshers to start your career with company you will get lots of learning here.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Secure And Reliable Websites For Professionals

    Idi Oumarou is an independent web designer who builds secure, reliable, and professional websites for lawyers, accountants, consultants, and other professional services firms. He provides fixed-price website packages with fast turnaround times, offering mobile-friendly design, SEO setup, analytics, privacy...

    Top Services:

    • Business Consulting
    • Customer Support
    • Staff Augmentation
    • WordPress Website Design
    • Show more
    Location
    Spokane, Washington
    Number of Employees
    Under 49
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000

    Idi Oumarou Services

    • Business Consulting
    • Customer Support
    • Staff Augmentation
    • WordPress Website Design
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Legal Industry
    • Professional Services Industry
    • Finance Industry
    Data sourced from the agency's DesignRush profile
  • Better Offshore Hiring Experience

    BlackWulff is an advisory-led offshore recruitment partner helping US firms build disciplined, long-term teams across finance, accounting, operations, and digital roles. We focus on alignment, structure, and performance not volume hiring...

    Top Services:

    • HR Outsourcing
    • Customer Support
    • Call Centers
    • Business Consulting
    • Show more
    Location
    Cheyenne, Wyoming
    Number of Employees
    Under 49
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000

    BlackWulff Services

    • HR Outsourcing
    • Customer Support
    • Call Centers
    • Business Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Klaeyo
    • BraveWorks Media
    • Redwood Technologies
    Data sourced from the agency's DesignRush profile
  • Efficient, Customized Services For Healthcare Providers Treating Injured Workers

    Medrina Technology Management specializes in workers' compensation billing, collections, lien management, and medical transcription. We streamline revenue cycles, reduce administrative burdens, and ensure compliance, enabling healthcare providers to focus on patient care while we handle billing complexities...

    Top Services:

    • Transcription Services
    • BPO
    • Customer Support
    • Business Consulting
    • Show more
    Location
    Los Angeles, California
    Number of Employees
    100 - 249
    Average Hourly Rate
    $12/hr
    Minimal Budget
    $1,000 - $10,000

    Medrina Technology Management Pvt Ltd Services

    • Transcription Services
    • BPO
    • Customer Support
    • Business Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • WorkMed California, APC
    • Synapse Orthopedic Group
    • Medvantage Orthopedic LLC
    • Bionix Pharmacy
    Data sourced from the agency's DesignRush profile
  • We Level the Playing Field

    Rossa provides highly trained, bilingual legal virtual assistants to law firms and solo practitioners across the U.S. Our experts handle case management, legal reception, client intake, and more seamlessly integrating into your operations. Designed to reduce costs, boost efficiency, and support growth, Rossa...

    Top Services:

    • BPO
    • Phone Answering Services
    • Customer Support
    • HR Outsourcing
    • Show more
    Location
    Arlington, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $12/hr
    Minimal Budget
    $1,000 - $10,000

    Rossa Services

    • BPO
    • Phone Answering Services
    • Customer Support
    • HR Outsourcing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Kelly Law Office
    • J. Molina Law
    • Boyer Law Firm P.L
    Data sourced from the agency's DesignRush profile

    Rossa Reviews & Testimonials

    • Christopher Ugorji
      Christopher Ugorji Review from Google
      5.0

      Christopher Ugorji's Review Sourced from Google

      What can I say, a very well organized company with great staff. I would recommend this company to any small business or large business looking to add a level of professionalism, and dedication to superior service.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Outsourcing Solutions Made Easy

    Contact Center Source has been the most preferred partner of customer service, technical support, Back Office, and global services with 12+ languages capability for companies across North America, Australia, and EMEA region...

    Top Services:

    • Phone Answering Services
    • Call Centers
    • Customer Support
    • BPO
    • Market Research
    • Show more
    Location
    Cairo, Egypt
    Number of Employees
    250 - 499
    Minimal Budget
    $1,000 - $10,000

    Contact Center Source Services

    • Phone Answering Services
    • Call Centers
    • Customer Support
    • BPO
    • Market Research
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • A Giant Global Ecommerce Brand
    • Google Premier Channel Partner
    • Mortgage Bank Lender
    • USA Nationwide Debt Consolidation
    Data sourced from the agency's DesignRush profile

    Contact Center Source Reviews & Testimonials

    • Basil Salah
      Basil Salah Review from Google
      5.0

      Basil Salah's Review Sourced from Google

      Working at Contact Center Source has been a truly motivating and enjoyable experience. The workplace is full of energy, enthusiasm, and a fun atmosphere that makes every day engaging. Colleagues are always approachable, supportive, and willing to help, which creates an environment of teamwork and collaboration.I would especially like to thank Derrick Miller for his tremendous efforts and dedication. He has always gone above and beyond to make work smoother and more successful. More than just a manager, he has been like an older brother, offering guidance, understanding, and genuine support.I’m grateful to be part of such a positive and encouraging environment

    • Mohamed Shazly
      Mohamed Shazly Review from Google
      5.0

      Mohamed Shazly's Review Sourced from Google

      This company is absolutely amazing! They are professional, organized, and always deliver on what they promise. Communication is clear and friendly, and they make the whole process simple and smooth. It’s rare to find a team that works with such honesty and dedication. I highly recommend them to anyone looking for reliable and trustworthy service

    • Habiba Essam
      Habiba Essam Review from Google
      1.0

      Habiba Essam's Review Sourced from Google

      I had a very disappointing experience with this agency. The level of unprofessionalism, especially from the manager [O****], was unacceptable. Poor communication, lack of organization, and an overall dismissive attitude made working with them frustrating. I would not recommend working with them

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Secure, Reliable Expertise, & Responsive IT Solutions

    Xvand Technology delivers secure, reliable information technology (IT) solutions to small and midsize businesses in Houston, Texas. Offering managed IT services, cybersecurity, and cloud solutions, the agency ensures technology works seamlessly to protect and optimize business operations. With a team of...

    Top Services:

    • IT Services
    • Managed Services
    • Customer Support
    • Cybersecurity
    • Cloud Consulting
    • Show more
    Location
    Houston, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $149/hr
    Minimal Budget
    $1,000 - $10,000

    Xvand Technology Services

    • IT Services
    • Managed Services
    • Customer Support
    • Cybersecurity
    • Cloud Consulting
    • IT Compliance Solution
    • eCommerce Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Moody Rambin
    • ones Swanson Huddell & Garrison, LLC
    • HVJ Associates
    Data sourced from the agency's DesignRush profile

    Xvand Technology Reviews & Testimonials

    • Patsy Lindamood
      Patsy Lindamood Review from Google
      5.0

      Patsy Lindamood's Review Sourced from Google

      Our firm switched to Xvand in mid-2025 after realizing our growing information security and network needs had outpaced our former MSP. Xvand immediately stood out for their expertise, depth of staff, and strong commitment to cybersecurity. They partnered with us to redesign our network, support our entire workstation fleet, and manage our many third party integrations.Since onboarding, Xvand has become a trusted and responsive IT partner. Their team is professional, knowledgeable, and genuinely invested in understanding how we run our business—not just our technology. Our staff consistently praise their fast, effective support, and I rely on their skilled team for more complex IT projects.With Xvand, I’m confident our clients’ information is protected, and our systems are continuously improving. They take care of the day-to-day challenges so I can focus on strategic initiatives that move our business forward.

    • Tiffany Canales
      Tiffany Canales Review from Google
      5.0

      Tiffany Canales's Review Sourced from Google

      We have been working with Xvand for many years, and they have consistently been a reliable partner for our IT needs. Their team has always met our expectations in terms of uptime and security. It's a relief to have a dependable group managing our infrastructure, allowing us to concentrate on our daily operations.

    • Christina Hutchinson
      Christina Hutchinson Review from Google
      5.0

      Christina Hutchinson's Review Sourced from Google

      I can't say enough good things about Xvand. Their team is responsive, knowledgeable, and committed to solving IT support and service issues quickly and efficiently. Both their Help Desk and Projects teams are easy to work with and take care of clients with professionalism, kindness, and dedication. What sets them apart are their people and their commitment to serving their clients with integrity and excellence. I'd recommend them to anyone looking for support with their ongoing IT needs, projects or to outsource IT operations.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Hire Global Talent Without Borders Legal Risk Or Delays

    Smart Outsourcing Solution (SOS) is your partner for compliant offshore hiring. With decades of recruitment experience and strong operations in the Philippines, we deliver remote-ready talent in AI, tech, and customer support. Our EOR solution handles everything from onboarding to payroll, giving you a...

    Top Services:

    • HR Outsourcing
    • Business Consulting
    • BPO
    • Customer Support
    • Show more
    Location
    Muntinlupa, Philippines
    Number of Employees
    500 - 999
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000

    Smart Outsourcing Solution Services

    • HR Outsourcing
    • Business Consulting
    • BPO
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Locomote
    • Convertr
    • The Solicitors Group
    • Virtual Labs
    • Nikken International, Inc.
    • AECO Energy Philippines
    • CapAll Tax
    • Fun Kids Guide
    • Professional Dentistry
    Data sourced from the agency's DesignRush profile

    Smart Outsourcing Solution Reviews & Testimonials

    • Michael Konomanyi
      Michael Konomanyi Review from Google
      5.0

      Michael Konomanyi's Review Sourced from Google

      Smart Outsourcing Solution took us from zero to a fully operational, globally capable support team in record time. We have worked with this team for a number of years now and could not be happier with our team members.They recruited and onboarded top‑tier talent with them available and ready to go as soon as we needed, and also handled all compliance and payroll headaches.Thanks to SOS’s 24/7 tech‑support desk, our new team now supports Fortune 500 customers across three continents without a hitch; issues are resolved in minutes, not days.Weekly progress calls keep us fully informed while their proactive approach means we scale smoothly, with no need to set up a local entity.If you want a turnkey way to build a remote team that can confidently serve the world’s biggest enterprises (complete with rock‑solid tech and SaaS support) I can’t recommend Smart Outsourcing Solution highly enough.

    • ben howlett
      ben howlett Review from Google
      5.0

      ben howlett's Review Sourced from Google

      We were overwhelmed by seasonal spikes in customer enquiries, plant care scheduling, and online orders across multiple garden centres. Smart Outsourcing Solution’s Employer of Record (EOR) service helped us quickly hire a remote horticulture support team in the Philippines, handling compliance, payroll, and onboarding end‑to‑end. Result: faster response times, better stock and planting coordination, and the ability to scale our support across Southeast Asia without setting up local entities.Project OverviewWe needed reliable admin and customer support coverage to manage planting schedules, subscription garden kits, and care advice lines during peak growing months. SOS acted as our EOR, standing up a trained offshore workforce that now supports order management, chat support, and seasonal campaigns.What Do You Like the Most About Working with Smart Outsourcing SolutionThey understood seasonal labour swings and let us scale remote teams up or down without HR complexity. Compliance and payroll were fully managed, so we could focus on growing healthy gardens — not navigating labour law.What Can Smart Outsourcing Solution Improve on FurtherA self-serve forecasting tool tied to our sales cycles would help us plan headcount ahead of spring and holiday promotions.Results & RecommendationIf you run a gardening or horticulture business and need flexible staffing, an Employer of Record (EOR) partner in the Philippines is a cost‑effective, compliant way to support growth, customer care, and seasonal demand across Southeast Asia.

    • Robert Greene
      Robert Greene Review from Google
      5.0

      Robert Greene's Review Sourced from Google

      Great service! Martin, Phil and the team really delivered for me when I needed help with the project. They found the staff I needed who were highly trained and competent, so it was a seamless process that made everything easier. Highly recommended.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Elevating IT, Empowering You

    Lumari Tech is a premier provider of comprehensive IT solutions tailored to empower businesses across diverse industries. Our Team of certified experts offers a wide array of services, including IT support, cloud computing, cybersecurity, and network infrastructure management. With a commitment to delivering...

    Top Services:

    • Managed Services
    • IT Services
    • Cloud Consulting
    • Cybersecurity
    • IT Compliance Solution
    • Show more
    Location
    Atlanta, Georgia
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000

    Lumari Tech Services

    • Managed Services
    • IT Services
    • Cloud Consulting
    • Cybersecurity
    • IT Compliance Solution
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • YSM Design
    • Dkonstructivo
    • Advanced ENT
    • Axis-ios
    • Aniz
    Data sourced from the agency's DesignRush profile
  • Translating Tomorrow's Success Today

    Circle Translations is a Lithuania-based translation and localization agency that helps businesses communicate across global markets through professional multilingual language services. The company provides translation, localization, subtitling, transcription, voice-over, and content adaptation services in...

    Top Services:

    • Public Relations
    • Digital Services
    • Translation Services
    • Transcription Services
    • Phone Answering Services
    • Show more
    Location
    Vilnius, Lithuania
    Number of Employees
    100 - 249
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000

    Circle Translations Services

    • Public Relations
    • Digital Services
    • Translation Services
    • Transcription Services
    • Phone Answering Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Paysera LT
    • Kilo.Health
    • Gotapatent AB (Sweden)
    Data sourced from the agency's DesignRush profile
  • If you don't make money, we won't!

    At Core Conversion, we prioritize bottom-line results over rankings, drawing on over 13 years of expertise to provide transparent and affordable agency-quality SEO solutions for local and international businesses. Our focus is on delivering tangible results that drive business growth and success...

    Top Services:

    • Web Development
    • SEO
    • CRO
    • PPC
    • Social Media Marketing
    • Show more
    Location
    Biñan, Philippines
    Number of Employees
    Under 49
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000

    Core Conversion Services

    • Web Development
    • SEO
    • CRO
    • PPC
    • Social Media Marketing
    • Email Marketing
    • Content Marketing
    • eCommerce
    • Phone Answering Services
    • Customer Support
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Fueltok
    • Storobin Law
    • Inspire Visual
    • Co-Shipper
    • T-shirt Professional
    • HQ Essays
    • Settlement for Cash
    Data sourced from the agency's DesignRush profile
  • Your Data Entry Outsourcing Partner

    Om Data Entry India is an ISO-certified and globally recommended data entry outsourcing company based in India that provides a comprehensive range of high-quality data entry outsourcing solutions across the world to each and every business segment that needs manual data entry...

    Top Services:

    • BPO
    • IT Services
    • AEO
    • Transcription Services
    • Customer Support
    • Show more
    Location
    Ahmedabad, India
    Number of Employees
    50 - 99
    Average Hourly Rate
    $5/hr
    Minimal Budget
    $1,000 - $10,000

    Om Data Entry India Services

    • BPO
    • IT Services
    • AEO
    • Transcription Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • eCommerce Industry
    • Real Estate Industry
    • Manufacturing Industry
    Data sourced from the agency's DesignRush profile

    Om Data Entry India Reviews & Testimonials

    • Maximilian Sparshatt
      Maximilian Sparshatt Review from Google
      5.0

      Maximilian Sparshatt's Review Sourced from Google

      Have been using OM Data Entry India for quite some time now, and have nothing but good things to say. They have a very unique ability to translate complex assignments into actionable next steps. The team is very adaptable and is able to work under strict timelines. And they are very fairly priced. For anybody looking for a data entry team, would strongly recommend!

    • Ravina Zala
      Ravina Zala Review from Google
      5.0

      Ravina Zala's Review Sourced from Google

      I appreciate the regular feedback and performance evaluations provided by Good Company, which helps me understand my strengths and areas for improvement.

    • Ujash Chauhan
      Ujash Chauhan Review from Google
      5.0

      Ujash Chauhan's Review Sourced from Google

      I feel like my work is making a difference in the world, and that's a great feeling.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Outsourced Answering Service For Dispatch

    Dispatching Answering Service provides 24/7/365 dispatch support and phone answering support for transport and service-based businesses. We help small and mid-sized businesses stay connected with their customers while also offering free digital marketing services to improve online visibility and growth...

    Top Services:

    • Phone Answering Services
    • Call Centers
    • Customer Support
    • Digital Marketing
    • SEO
    • Show more
    Location
    Lahore, Pakistan
    Number of Employees
    Under 49
    Average Hourly Rate
    $6/hr
    Minimal Budget
    $1,000 - $10,000

    Dispatching Answering Service Services

    • Phone Answering Services
    • Call Centers
    • Customer Support
    • Digital Marketing
    • SEO
    • Web Design
    • Web Development
    • PPC
    • Social Media Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Royal Taxi
    • Sal Limo Service Miami
    • Guelph Taxi
    • Allen Limousine, Inc
    • Eco Taxi
    Data sourced from the agency's DesignRush profile

Customer Service Outsourcing Company FAQs

What is a customer service outsourcing company?

A customer service outsourcing company is a third-party service provider that supplies businesses with trained agents to handle customer communications via email, live chat support, social media, SMS, and phone calls. Agents are trained to quickly and efficiently assist customers 24/7, allowing clients to focus on their core business processes.

How can outsourcing customer support help businesses streamline service operations?

Customer service outsourcing companies answer inquiries, address concerns, solve issues, and conduct sales transactions through select customer channels. Additionally, they recruit and train agents, build scripts, and audit calls, chats, and emails, all to help businesses streamline service operations.

Which businesses benefit most from outsourced customer support?

Outsourced customer support is most valuable for businesses with high ticket volumes, seasonal spikes, or repetitive inquiries. Industries like eCommerce, SaaS, fintech, travel, healthcare, gaming, and telecom often rely on it for 24/7 coverage, multilingual service, and cost-efficiency.

It also benefits fast-growing SMBs that need to scale quickly without building large in-house teams.

What are the top-rated outsourced customer service agencies on DesignRush in 2025?

Top-rated outsourced customer support service agencies on DesignRush in 2025 are:

  1. Simply Contact
  2. PEXLY
  3. WOW24-7
  4. HiredSupport
  5. Peak Support
  6. Odondo
  7. Global Response
  8. Unity Communications
  9. ROI CX Solutions
  10. Influx

What core and specialized support services do customer support outsourcing companies provide?

Customer support outsourcing companies provide the following services:

  • Phone support
  • Email support
  • Social media management
  • Live chat support
  • Customer communities and forums support
  • Video call support
  • Multichannel support

What are typical costs for outsourcing customer support in 2025?

Customer service outsourcing services cost an average of $8 to $15 per hour, depending on team size, agency location, type of customer channels, number of premium services, technology setup, and industry specialization. 

How quickly can a business see improvements in customer service metrics after outsourcing customer support?

Most businesses begin to see improvements in basic service metrics (response time, ticket backlog, coverage) within the first 2-4 weeks of outsourcing, once agents are trained and processes stabilize.

More advanced metrics like CSAT, NPS, and customer retention typically show measurable gains after 2-3 months, as the outsourced team fully adopts brand voice, product knowledge, and workflow optimizations.

What should you look for when choosing a customer support outsourcing company?

When choosing a customer support outsourcing company, look for industry expertise, scalability, and multichannel support. Ensure they offer strong QA processes, secure compliance certifications, cultural alignment with your brand, and transparent pricing.

What red flags indicate that a customer support outsourcing agency may not be the right fit?

The following red flags indicate that a customer support outsourcing agency may not be the right fit for your business:

  • Lack of transparency in pricing, contracts, or performance reporting
  • No proven experience in your industry or relevant compliance standards
  • High agent turnover or poorly trained staff
  • Weak communication and slow response during onboarding
  • Limited technology integration with your CRM or help desk tools
  • Generic scripts instead of adapting to your brand voice
  • Inflexibility to scale up/down or adjust processes

What key questions should you ask before hiring a customer support outsourcing company?

Before hiring a customer support outsourcing company, ask the following questions:

  1. Do you specialize in a particular industry, service, or technology?
  2. What is your average customer satisfaction score?
  3. What is your average call volume?
  4. Do you offer multilingual customer support?
  5. What is your approach to customer service strategies? How do you foster a customer-centric culture?
  6. What are your operational hours?
  7. What tools and technologies do you use to provide and monitor customer experience? Will I have access to these?

How does outsourcing differ from using in-house teams or customer support software?

Outsourcing provides trained external agents who handle customer interactions at scale, often with 24/7 and multilingual coverage. In-house teams offer more brand control but are more expensive to scale and harder to staff quickly

Customer support software, on the other hand, automates workflows and self-service, but still requires outsourced or in-house people to manage complex cases.

Which platforms, multilingual tools, and KPIs do top customer service outsourcing companies use?

Top outsourcing companies use platforms like Zendesk, Freshdesk, HappyFox, and TeamSupport for ticketing and CRM.

They often pair the platforms with AI-powered multilingual tools such as Helpshift and Language I/O for real-time translation and global coverage. Customer service outsourcing companies also rely on localization systems like Lokalise to manage multilingual content.

Customer support agencies use the following KPIs:

  • Average Response Time
  • Average Handle Time (AHT)
  • Customer Satisfaction Score (CSAT)
  • Net Promoter Score (NPS)
  • Service Quality (SERVQUAL)
  • First Contact Resolution Rate
  • Escalation Rate
  • Resolution Rate
  • Issue Resolution Time
  • Cost Per Resolution
  • Volume By Channel
  • Abandonment Rate
  • Error And Accuracy Rate

How legitimate is the content in the FAQs?

We’re committed to providing practical and accurate information to both businesses and agencies, so we turned to Chike Agbai, founder and CEO of Azumo, a fast-growing software development company. He shared insights on building agile support teams and what it takes to maintain quality service. 

Chike Agbai spent nearly two decades as an investment banker on Wall Street, where he advised leading software companies such as Oracle, Salesforce, and Dell on high-stake transactions, before founding Azumo in 2016. Under his leadership, Azumo has grown into a multi-million-dollar business, creating software solutions for global brands like Meta, Discovery, and Zynga, as well as high-growth startups. 

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