The top BPO agencies in 2026 are Hugo, SupportYourApp, and TechSpeed, selected from 59 agencies vetted by DesignRush on the basis of verified client reviews (4.5 avg. rating), project outcomes and industry expertise. Hugo leads the ranking for BPO, followed by SupportYourApp and TechSpeed.
Reviews undergo a stringent verification process to ensure reliable information about each agency from verified past clients. We’ve updated our Average Star Rating system to give you the most accurate summary of all client reviews. Read more.
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
VerifiedVerified by the DesignRush team for authenticity and credibility.
World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages
Hugo provides secure, end-to-end customer support, back office, AI operations, and trust & safety solutions for US-based and global clients. We are PCI DSS, ISO 27001, HITRUST, SOC 2 certified and HIPAA & GDPR compliant, to serve regulated industries including fintech, healthcare, and SaaS platforms...
Top Services:
Customer Support
Call Centers
BPO
Phone Answering Services
Transcription Services
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Location
Chicago, Illinois
Number of Employees
1000 & Up
Average Hourly Rate
$10/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
8 Projects Listed
Hugo Services
Customer Support
Call Centers
BPO
Phone Answering Services
Transcription Services
Translation Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Google
Meta
Outschool
Topicals
Attentive
Faire
Sakara
Aurora
Data sourced from the agency's DesignRush profile
Hugo Reviews & Testimonials
Greg Digneo founder at content guppy
5.0★
B2B Review from Greg Digneo
Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.
Nimmit Shah Owner at Pi Asset Management Ltd
5.0★
BPO Review from Nimmit Shah
Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.
Jambu Subramanian Senior Manager of Operations at Kasha Global
5.0★
Customer Support Review from Jambu Subramanian
Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
AI-Powered Support-as-a-Service Company Focused on the Tech Industry
SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010...
Top Services:
Customer Support
Call Centers
BPO
Phone Answering Services
Staff Augmentation
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Location
Wilmington, Delaware
Number of Employees
1000 & Up
Minimal Budget
$1,000 - $10,000
Portfolios Count
13 Projects Listed
SupportYourApp Services
Customer Support
Call Centers
BPO
Phone Answering Services
Staff Augmentation
AI Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Mastercard
Skylum
Waverly Labs
Softorino
Flibco
Data sourced from the agency's DesignRush profile
SupportYourApp Reviews & Testimonials
Bogdan Czako Customer Support Team Lead at Covantis S.A.
5.0★
Customer Support Review from Bogdan Czako
We've been working with SupportYourApp to handle technical support, including product-related questions, password resets, tracing user traffic, and assessing request severity. The team started with two shared consultants and one dedicated consultant and now operates with two members, providing consistent support via email. Their performance has been outstanding, earning perfect 10/10 ratings in our internal performance reviews, and the project has remained extremely stable over time. The team has grown in expertise and reliability to the point where one dedicated agent now attends our annual gathering in Switzerland every year. Their support continues to exceed our expectations.
Joseph Pinto Manager at Sweett
5.0★
Customer Support Review from Joseph Pinto
We partnered with SupportYourApp to build a 24/7 multilingual support team operating securely from theoffice to serve our growing global customer base. The team structure has evolved over time and nowincludes French-, Spanish-, and English-speaking consultants, as well as Sales agents and part-time SocialMedia Research support.They manage our email, chat, and phone support 24/7, enabling us to assist customers in multiple languages andmaintain an average email response time of under one hour. We truly appreciate their strong adherence to SLAs,consistent performance, and proactive communication. SupportYourApp has proven to be a reliable and effectivepartner in scaling our customer support operations.
José Manuel Val Merinero CFO at VR LIFE, SL
5.0★
Customer Support Review from José Manuel Val Merinero
We partnered with SupportYourApp to resolve ongoing billing and video service issues that were impacting customer satisfaction. They provided efficient email support through a dedicated consultant, ensuring consistent and personalized assistance. Communication was clear and well-structured, with defined guidelines that kept our interactions focused. Their support hours from 5 PM to 1 AM EET allowed timely resolutions outside regular business hours.We valued the consultants loyalty, consistency, and efficiency, which contributed to smooth operations. SupportYourApp has been a reliable and effective partner in addressing our service challenges.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
TechSpeed Inc: Women Owned Technology Company, Pioneering AI-Driven BPO Solutions
TechSpeed Inc is a Women Owned Technology company. Founded in 2002, it is the first AI-driven Business Process Outsourcing (BPO) provider. Pairing AI-driven technology automation and Human in the Loop support, TechSpeed enables businesses of all sizes to grow with scalable outsourcing solutions...
Top Services:
Customer Support
Transcription Services
Phone Answering Services
BPO
Web Design
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Location
Portland, Oregon
Number of Employees
100 - 249
Average Hourly Rate
$6/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
4 Projects Listed
TechSpeed Services
Customer Support
Transcription Services
Phone Answering Services
BPO
Web Design
Staff Augmentation
eCommerce Development
AI Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
WACOM
Hofstra Univercity
Merrill Lynch
C2 Financial Corporation
Griflan Design
Bridgetown Coffee
Direct Crown
Passport Unlimited
Data sourced from the agency's DesignRush profile
TechSpeed Reviews & Testimonials
Etienne Demeules Director of Finance & Valuation at DSMA
5.0★
Data Entry Review from Etienne Demeules
TechSpeed support is seamless with ongoing workflows or new ones. Using them on different files, they have great turnaround and make sure data always meets expectations
Diane Ernstsson Manager at JDXpert
5.0★
Data Entry Review from Diane Ernstsson
TechSpeed has been a wonderful solution for our data entry needs. Their project manager is super friendly, easy to work with, extremely responsive and clear. TechSpeed swiftly got us through a rough patch when we were very backed up on data entry projects. They went above and beyond to exceed our expectations for sooner-than-expected delivery of the projects for data entry. Their QA is spot-on and very thorough. TechSpeed has been so great to work with!
Mark Stefanski VP of Software at Compology
5.0★
Data Entry Review from Mark Stefanski
For many years, Compology has worked with TechSpeed on image labeling, valuing TechSpeed's attention to detail and interest in optimizing processes. The client can rely on it to go over instructions, ask questions, give feedback, and train its team to follow it to a T. TechSpeed commits its time and resources to delivering great results and getting the job done well. Compology highly recommends working with the agency. (Verified via email)
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Understanding you makes us better. That is how we work smarter.
ARDEM Incorporated is a strategic outsourcing partner providing automated business solutions that help our clients work smarter. We partner with some of the most well-established companies in the world along with several state and federal agencies...
Top Services:
BPO
Accounting
Location
Hillsborough Township, New Jersey
Number of Employees
250 - 499
Minimal Budget
$1,000 - $10,000
Portfolios Count
8 Projects Listed
ARDEM Incorporated Services
BPO
Accounting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Financial
Healthcare
Retail
Manufactuing
Logistics
Government
Data sourced from the agency's DesignRush profile
ARDEM Incorporated Reviews & Testimonials
Matt Venner IT Manager at Agile Therapeutics
4.8★
Outsourcing Review from Matt Venner
ARDEM created a solution for our AP workflow that integrates seamlessly into our current process. It did not require any extensive IT overhaul and is saving us quite a bit from our previous antiquated ways. Process was fast and the quality of their work is great. Highly recommend their team!
Adi S Review from Google
5.0★
Adi S's Review Sourced from Google
I am currently working as an HR Intern at ARDEM Incorporated, and it has been a very positive learning experience for me.The organization provides a professional and supportive work environment where freshers are given the opportunity to understand real-time HR operations, recruitment processes, and employee engagement activities. The team is approachable, collaborative, and always willing to guide, which makes it easier to learn and grow.One of the key highlights is the structured workflow and clear communication, which helps in developing practical skills such as candidate coordination, documentation handling, and stakeholder interaction. The company also promotes a healthy work-life balance and encourages employees to take ownership of their responsibilities.Overall, ARDEM has been a great place to start my HR journey, helping me build confidence, enhance my professional skills, and gain valuable industry exposure.
Pamela Morin Review from Google
5.0★
Pamela Morin's Review Sourced from Google
Ardem Inc. has been a great partner for our accounts payable process. John Copeland is responsive and our analysts do a great job of following processes and communicating.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
A Leading Outsourcing Center in Europe with the Healthy Ambition to Remain at the Top! Our business is on par with the standards established by the industry thanks to the exceptional quality and industry understanding that we provide. You may be certain that we will provide you the highest possible level of...
Top Services:
BPO
eCommerce
Accounting
Phone Answering Services
Customer Support
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Location
Tirana, Albania
Number of Employees
500 - 999
Average Hourly Rate
$14/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
3 Projects Listed
EuroCom CX Services
BPO
eCommerce
Accounting
Phone Answering Services
Customer Support
Call Centers
Business Consulting
Market Research
HR Outsourcing
Translation Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Rocket Sharing
Audika Group
Digital One
Vodafone
TIM
Data sourced from the agency's DesignRush profile
EuroCom CX Reviews & Testimonials
Siar Residence Review from Google
5.0★
Siar Residence's Review Sourced from Google
We’ve been working with EuroCom CX Services for our real estate campaign, and the results have been outstanding. Their team has been instrumental in helping us connect with potential buyers and renters, streamline our communication processes, and improve overall lead conversion.EuroCom CX has a deep understanding of the real estate industry, and their tailored solutions really made a difference in how we manage inquiries, follow-ups, and customer engagement. Their multilingual support allowed us to reach a wider audience, which was crucial for our international property listings. Whether it’s through live chat, phone support, or email, their team is always responsive and professional, ensuring no lead is missed.The customer experience management they provide is exceptional—they ensure every touchpoint with potential clients is smooth and efficient, from initial inquiries to final negotiations. Their ability to capture valuable insights and feedback from customers helped us fine-tune our strategies and better cater to our clients’ needs.If you're in the real estate sector and looking to improve your client engagement and sales process, I highly recommend EuroCom CX Services. Their expertise, flexibility, and commitment to results make them an invaluable partner.
Gaetano Ferrara Review from Google
5.0★
Gaetano Ferrara's Review Sourced from Google
I was a EuroCom CX customer for a telecommunications project, and I must say I was extremely satisfied with their work. Their expertise in customer experience management is evident in every aspect of their service.What impressed me most was their ability to provide customized solutions to meet our specific needs. EuroCom CX carefully analyzed our current customer experiences and developed tailored solutions to improve our customers' interactions with our company. Thanks to their knowledge of the telecommunications industry, they provided solutions we hadn't even considered previously.Furthermore, their focus on ensuring a seamless customer experience across every touchpoint was extraordinary. This significantly improved our interactions with our customers and created a foundation for their loyalty and increased satisfaction.Their commitment to innovation was also a significant factor in our collaboration. EuroCom CX has provided us with cutting-edge technology platforms that have allowed us to improve our business efficiency, obtain real-time feedback from our customers, and optimize our operations to achieve our business goals.Finally, their excellent customer service and technical support have been impeccable. Their team has been responsive, professional, and available to answer all our questions and resolve any issues we encountered during our collaboration.In summary, I highly recommend EuroCom CX to any telecommunications company looking to improve customer experience, increase customer loyalty, and achieve business results. Their expertise, customized solutions, focus on customer experience, and commitment to innovation have been key factors in our successful collaboration.
Josè Freitas Review from Google
5.0★
Josè Freitas's Review Sourced from Google
As a client in the automotive industry, I had the pleasure of partnering with EuroCom CX to enhance our customer experience and ultimately increase and upscale our clientele. Working with EuroCom CX has been a game-changer for our business, and we are grateful for the exceptional support and guidance they have provided us.One of the most significant ways EuroCom CX helped us was by providing customized solutions that catered to our unique needs and requirements. Through a thorough analysis of our existing customer experience, EuroCom CX identified areas of improvement and developed tailored solutions to enhance our customer engagement and satisfaction. These solutions were not generic but tailored to our business, which made a significant difference.EuroCom CX's focus on delivering a seamless customer experience across all touchpoints was another critical factor in our success. From the initial contact to post-sale follow-up, EuroCom CX ensured that each customer interaction was seamless and consistent. This approach fostered customer loyalty and enhanced the chances of repeat business and positive referrals, ultimately leading to increased clientele.We were particularly impressed by EuroCom CX's commitment to technology and innovation. The company's sophisticated platforms integrated seamlessly with our existing systems, providing real-time insights into customer behavior and preferences. This data allowed us to make informed decisions and optimize our operations to drive revenue growth and expand our clientele.Finally, EuroCom CX's excellent customer service and support were outstanding. The team was responsive, knowledgeable, and professional, always going above and beyond to ensure our satisfaction. This level of support helped us to build a strong relationship with EuroCom CX and provided us with the confidence to trust them with our business needs.Overall, partnering with EuroCom CX has been one of the best business decisions we have made. Through their personalized approach, focus on delivering a seamless customer experience, commitment to technology and innovation, and excellent customer service, EuroCom CX helped us increase and upscale our clientele. We highly recommend EuroCom CX to any business seeking to enhance their customer experience and drive growth.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
BillingParadise started in 2004 as a small medical billing company with big dreams. We wanted to enable group practices, hospitals, clinics and independent medical practice practices to run a healthcare organization without the pressure of working for a certain bottom-line...
Top Services:
BPO
Location
Atlanta, Georgia
Number of Employees
100 - 249
Average Hourly Rate
$20/hr
Minimal Budget
$1,000 - $10,000
BillingParadise Services
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Evateck is a Business Process Outsourcing (BPO) provider helping businesses scale operations through dedicated and shared teams customer support, back-office, content moderation, and data entry. Expertise across SaaS, eCommerce, fintech, healthcare, and logistics...
Top Services:
BPO
Customer Support
Call Centers
Phone Answering Services
Staff Augmentation
Show more
Location
Fort Lauderdale, Florida
Number of Employees
Under 49
Average Hourly Rate
$16/hr
Minimal Budget
$1,000 - $10,000
Evateck Services
BPO
Customer Support
Call Centers
Phone Answering Services
Staff Augmentation
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Founded in 2002, Antasis is a trusted Singapore-based provider of outsourced business solutions. We deliver world-class customer service, IT support, and back-office operations through a flexible, innovative workforce. Certified in ISO 27001, ISO 9001, Bizsafe Level 3, COPC, and Six Sigma, we ensure quality...
Top Services:
BPO
Call Centers
Location
Singapore, Singapore
Number of Employees
250 - 499
Average Hourly Rate
$15/hr
Minimal Budget
$1,000 - $10,000
Antasis Pte Ltd Services
BPO
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Getgo
Canadian Pizza
Healthy School Supply
Data sourced from the agency's DesignRush profile
Antasis Pte Ltd Reviews & Testimonials
nontombi mooi Review from Google
5.0★
nontombi mooi's Review Sourced from Google
wanted to confirm I received and email and i went through the interview process with someone who claims to be working and recruiting for your company. I want to confirm if it is legit they are recruiting from South Africa to work and be based in Cambodia.
Daryl Deanna Review from Google
5.0★
Daryl Deanna's Review Sourced from Google
Receive a text from someone claiming from this company other branch, in Bukit Indah, JB. Can you guys clarified this?
Andrew Chng Review from Google
5.0★
Andrew Chng's Review Sourced from Google
I just wanted to let you know that it's been great working with Antasis. Thank you so much for meeting our needs and a partner that is easy to work with.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Riseup Labs is a global AI-first technology company delivering software, BPO, and CX solutions that help enterprises innovate faster, scale smarter, and grow sustainably. From Bangladesh to the world, we design and build reliable solutions and agentic workflows that drive real outcomes...
Top Services:
Mobile App Development
Web Development
eCommerce Development
Software Development
Staff Augmentation
Show more
Location
Dhaka, Bangladesh
Number of Employees
250 - 499
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
6 Projects Listed
Riseup Labs Services
Mobile App Development
Web Development
eCommerce Development
Software Development
Staff Augmentation
BPO
Design Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
UNICEF
Murka
World Health Organization (WHO)
Las Vegas Sands
Voodoo
Gameloft
Data sourced from the agency's DesignRush profile
Riseup Labs Reviews & Testimonials
MRIDUL KUMER Review from Google
5.0★
MRIDUL KUMER's Review Sourced from Google
I had a great interview experience with Riseup Labs for the Amazon Marketplace Executive position. The interviewers were professional, friendly, and respectful throughout the process. They created a comfortable environment where I could confidently discuss my skills and experience.The recruitment process was well-organized, and communication was clear and timely. Regardless of the final outcome, I appreciate the opportunity to interview with such a professional team.Thank you, Riseup Labs, and I wish the team continued success.
Ruman Hawlader Review from Google
5.0★
Ruman Hawlader's Review Sourced from Google
I had a great interview experience with Riseup Labs. The interviewers were professional, friendly, and respectful throughout the process. The discussion was well-structured and gave me a clear understanding of the role. Thank you for the positive experience.
Tanvir Hossain Review from Google
5.0★
Tanvir Hossain's Review Sourced from Google
I had a very positive interview experience with Riseup Labs for the Data Analyst position. The interview process was well-organized, and the interviewers were professional, respectful, and approachable. They created a comfortable environment where I could discuss my technical skills, problem-solving approach, and previous experience with confidence.I especially appreciated the clear communication throughout the process and the opportunity to showcase my knowledge. Overall, it was a valuable learning experience, regardless of the outcome. Thank you to the Riseup Labs team for your time and professionalism. I wish the team continued success.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
LimTC builds dedicated customer support, customer success, and operations teams for growing businesses. Based in Ukraine since 2017, we source every team member for your specific role against a profile you approve, never a shared agent pool, and you sign off on each hire yourself. A dedicated senior project...
Top Services:
BPO
HR Outsourcing
Call Centers
Customer Support
Show more
Location
Kyiv, Ukraine
Number of Employees
50 - 99
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
LimTC Services
BPO
HR Outsourcing
Call Centers
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
eKomi
BankingCheck
Creatio
GoCRM
PeerSpot
QuidPro
ALRMusic
Data sourced from the agency's DesignRush profile
LimTC Reviews & Testimonials
Alem Minadieva Review from Google
5.0★
Alem Minadieva's Review Sourced from Google
Trustworthy company with a great team and responsible attitude to clients' projects. Nice office and location.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Your AI-Powered Agile engineering team.At Interinnova, we design, build, and launch software with AI helping companies improve results, optimize costs, and accelerate growth.We work with top talent across Latin America and Spain, supported by a strong partner network...
Top Services:
Mobile App Development
Web Development
Software Development
Staff Augmentation
IT Services
Show more
Location
Buenos Aires, Argentina
Number of Employees
50 - 99
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
10 Projects Listed
Interinnova Services
Mobile App Development
Web Development
Software Development
Staff Augmentation
IT Services
DevOps Consulting
Managed Services
Web Design
UI/UX Design
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
EZ Settle Solutions is a global innovator in the fields of medical billing & coding services in USA.Get control over coding challenges, billing complexities and optimize Revenue Cycles Reduce claim denials, recover missed revenue and increase cash flow...
Top Services:
BPO
Business Consulting
Location
Houston, Texas
Number of Employees
100 - 249
Average Hourly Rate
$5/hr
Minimal Budget
$1,000 - $10,000
EZ Settle Solutions Services
BPO
Business Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Allianze Infosolution is a leading BPO and AI data automation company in the USA offering data processing, virtual assistance, finance, healthcare, and engineering solutions...
Top Services:
BPO
Accounting
Location
Denver, Colorado
Number of Employees
50 - 99
Average Hourly Rate
$20/hr
Minimal Budget
$1,000 - $10,000
Allianze Infosolution Services
BPO
Accounting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Top Nearshore BPO Services for US & Canadian Businesses | 24/7 Call Center Services
VLBPO is a strategic nearshore outsourcing partner enabling organizations to transform operational performance, reduce costs, and scale with speed and control through high-impact workforce solutions...
Top Services:
BPO
Customer Support
Call Centers
Phone Answering Services
HR Outsourcing
Show more
Location
Kingston, Jamaica
Number of Employees
100 - 249
Average Hourly Rate
$10/hr
Minimal Budget
$1,000 - $10,000
VLBPO Services
BPO
Customer Support
Call Centers
Phone Answering Services
HR Outsourcing
Accounting
Staff Augmentation
Managed Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Trupp Global: Your Trusted Partner for Back-Office Support and Customer Experience Services...
Top Services:
BPO
Customer Support
Call Centers
IT Services
Show more
Location
Bengaluru, India
Number of Employees
100 - 249
Average Hourly Rate
$20/hr
Minimal Budget
$1,000 - $10,000
Trupp Global Services
BPO
Customer Support
Call Centers
IT Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Real Estate Sector
Big Data Company
Construction Sector
Data sourced from the agency's DesignRush profile
Trupp Global Reviews & Testimonials
Jyoti Chakrapani Review from Google
1.0★
Jyoti Chakrapani's Review Sourced from Google
They hire in lots and then fire in bulk..just project based...and they cut your pf without actually holding one... rubbish company ...
Keerthi Kandra Review from Google
1.0★
Keerthi Kandra's Review Sourced from Google
Wrost experience. I went interview and they are conducting one exam I have written all the things correct but they are telling wait i will discuss with manager and informing you like that. Totally they are wasted my time. Wrost experience
Akshay kumar Review from Google
1.0★
Akshay kumar's Review Sourced from Google
Don't go here if your time is really value to you, because if any girl is waiting in reception for interview then don’t even think to attend interview because they will not hire you they will hire only that girl. managers will also come out of theirs cabin and chit chat with girls but no one will ask about you...company infrastructure is also not good.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Dedicated virtual assistants, fully vetted and fully managed.
Stellar Staff places dedicated, full-time virtual assistants with US businesses that need real capacity, not another freelancer to manage. Clients interview a shortlist of pre-vetted candidates, pick the one they want, and start in five to six days. We handle sourcing, screening, onboarding, payroll, taxes...
Top Services:
BPO
Customer Support
HR Outsourcing
Call Centers
Accounting
Show more
Location
Newport Beach, California
Number of Employees
250 - 499
Average Hourly Rate
$12/hr
Minimal Budget
$1,000 - $10,000
Stellar Staff VA Services
BPO
Customer Support
HR Outsourcing
Call Centers
Accounting
Phone Answering Services
Business Consulting
Social Media Marketing
Content Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Curium Pharma
Six Degrees Executive
Cochrane
Kranus Health
Red Piranha
Sterling Industries
Magmic
Data sourced from the agency's DesignRush profile
Stellar Staff VA Reviews & Testimonials
John Lopez Review from Google
5.0★
John Lopez's Review Sourced from Google
We had a great experience with Stellar Staff! The entire process was seamless from start to finish. Their team made everything easy, communicated well, and helped us find a VA who was a great fit for our company. We would definitely recommend them!
Hawa Bah Review from Google
5.0★
Hawa Bah's Review Sourced from Google
I’ve had an amazing experience working with Stellar Staff, especially with my VA, Argen. She has been an incredible asset to my business—organized, dependable, and always willing to go above and beyond.What stood out the most was her support while I was on maternity leave. She helped manage client communications, kept projects moving, and made sure everything continued running smoothly. Having someone I could truly rely on during that time gave me so much peace of mind.Argen is proactive, detail-oriented, a fast learner, and genuinely cares about the success of the businesses she supports. I highly recommend Stellar Staff to anyone looking for a reliable virtual assistant agency. I’m so grateful for their support and look forward to continuing to work with them!
Lag Beauty Review from Google
5.0★
Lag Beauty's Review Sourced from Google
We have been working with Stellar Staff for several months now, (Kristina our Rep and Evelyn our VA) couldn’t be better!! We are truly happy of working with them, the process and the progress we’ve seen with them has been so effortless and rewarding. Very professional, attentive and just overall amazing. Looking forward to continue growing and building together. 100/10! ✨🫶🏽 Amazing company.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Small Business Accounting, Technology, & Growth Consulting.
Fred Lundin CPA LLC is a Chicago-based CPA accounting and technology consulting firm specializing in serving e-commerce, solopreneurs, and small business owners. With a dedicated focus on these sectors, we provide tailored financial and technological solutions to help our clients thrive in their respective...
Top Services:
Business Consulting
Market Research
Accounting
BPO
CRM Consulting
Show more
Location
Chicago, Illinois
Number of Employees
Under 49
Average Hourly Rate
$150/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
3 Projects Listed
Fred Lundin CPA LLC Services
Business Consulting
Market Research
Accounting
BPO
CRM Consulting
ERP Consulting
Cybersecurity
IT Services
IT Compliance Solution
Cloud Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Scale Your Business with Trusted Business Process Outsourcing Services
Rankflow Services helps businesses streamline operations and scale efficiently through Business Process Outsourcing (BPO), Virtual Assistance, Operations Management, Project Management, Back Office Support, and PEO/EOR solutions...
Top Services:
BPO
Customer Support
Digital Services
Location
Pannipitiya, Sri Lanka
Number of Employees
Under 49
Average Hourly Rate
$8/hr
Minimal Budget
$1,000 - $10,000
Rankflow Services Services
BPO
Customer Support
Digital Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Professional Multilingual Communication And Support At Scale
Fluency LLC provides a comprehensive suite of human-led call center services designed to bridge communication gaps and enhance customer experience. Based in Columbus, Ohio, we specialize in high-stakes environments where linguistic precision and cultural empathy are essential...
Top Services:
Call Centers
BPO
Translation Services
Customer Support
Phone Answering Services
Show more
Location
Hilliard, Ohio
Number of Employees
Under 49
Minimal Budget
$1,000 - $10,000
Portfolios Count
2 Projects Listed
Fluency LLC Services
Call Centers
BPO
Translation Services
Customer Support
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Upstream BPO Leads The Industry. With Multilingual And Omnichannel Support And Customer Experience (CX), Back-Office, Inside sales, tele sales, Lead generation, Digital Transformation, And Intelligent Automation Solutions. Our BPO Experts Have Over 25 Years Of Experience In Delivering Value And Better...
Top Services:
Call Centers
BPO
HR Outsourcing
Customer Support
Show more
Location
Kuala Lumpur, Malaysia
Number of Employees
1000 & Up
Average Hourly Rate
$8/hr
Minimal Budget
$1,000 - $10,000
Upstream BPO Services
Call Centers
BPO
HR Outsourcing
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
End-to-End Revenue Cycle Management Services (Medical Billing and Coding)
At Phyiatric, we simplify the complex. As a full-service healthcare revenue cycle management partner, we empower providers with tailored solutions that drive efficiency, optimize cash flow, reduce denials, successful claim filing, and ensure compliance - every step of the way. Our experts and technology for...
Top Services:
BPO
Customer Support
Phone Answering Services
Call Centers
Transcription Services
Show more
Location
Moseley, Virginia
Number of Employees
Under 49
Average Hourly Rate
$30/hr
Minimal Budget
$1,000 - $10,000
Phyiatric LLC Services
BPO
Customer Support
Phone Answering Services
Call Centers
Transcription Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
First Call Solutions helps businesses grow through performance marketing, lead generation, and pay-per-call solutions. We specialize in delivering high-quality leads, inbound calls, and customer acquisition solutions across insurance, healthcare, home services, legal, and financial industries. Our focus is on...
Top Services:
Affiliate Marketing
CRO
Media Buying
Digital Marketing
PPC
Show more
Location
Houston, Texas
Number of Employees
250 - 499
Average Hourly Rate
$20/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
1 Project Listed
First Call Solutions Services
Affiliate Marketing
CRO
Media Buying
Digital Marketing
PPC
Social Media Marketing
Advertising
BPO
Market Research
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Bitrupt specializes in transforming ideas into successful digital products. We offer custom software development, mobile and web application development, product consulting, UI/UX design, and AI solutions. By combining technical expertise with strategic thinking, we help businesses unlock new opportunities...
Top Services:
Web Development
Software Development
Mobile App Development
UI/UX Design
Customer Support
Show more
Location
Dover, Delaware
Number of Employees
50 - 99
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
2 Projects Listed
Bitrupt Services
Web Development
Software Development
Mobile App Development
UI/UX Design
Customer Support
Accounting
BPO
IT Compliance Solution
Cloud Consulting
Staff Augmentation
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Founded in 2020, Oversea Staffing Solutions LLC has emerged as a leading call center staffing agency in the Caribbean, bridging the gap between world-class bilingual talent and forward-thinking businesses...
Top Services:
BPO
Call Centers
Market Research
Phone Answering Services
HR Outsourcing
Show more
Location
Lithia Springs, Georgia
Number of Employees
50 - 99
Average Hourly Rate
$11/hr
Minimal Budget
$1,000 - $10,000
Oversea Staffing Solution Services
BPO
Call Centers
Market Research
Phone Answering Services
HR Outsourcing
Translation Services
Transcription Services
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Managed nearshore BPO teams for regulated operations
Actigy BPO helps companies build and run managed nearshore operations teams across Central and Eastern Europe. We support finance, compliance, healthcare, customer support, technical support, IT/QA, AI data operations, and back-office workflows with documented SOPs, trained operators, QA, and measurable...
Top Services:
BPO
Customer Support
Call Centers
Accounting
HR Outsourcing
Show more
Location
Marbella, Spain
Number of Employees
Under 49
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
Actigy BPO Services
BPO
Customer Support
Call Centers
Accounting
HR Outsourcing
Phone Answering Services
IT Services
Staff Augmentation
IT Compliance Solution
Big Data Analytics
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Virtual Assistant House, Corp. is a modern Business Process Outsourcing (BPO) and Virtual Assistance company delivering flexible staffing and managed outsourcing solutions. We provide dedicated virtual assistants, specialized remote professionals, and operational support teams tailored to the unique...
Top Services:
BPO
Social Media Marketing
Call Centers
Customer Support
HR Outsourcing
Show more
Location
Davao City, Philippines
Number of Employees
100 - 249
Average Hourly Rate
$15/hr
Minimal Budget
$1,000 - $10,000
Virtual Assistant House, Corp Services
BPO
Social Media Marketing
Call Centers
Customer Support
HR Outsourcing
eCommerce
Digital Marketing
Software Development
IT Services
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
mNotify helps businesses transform communication into digital growth. We are a software development company who provides customer engagement solutions including Custom Software Development, Bulk Messaging Solutions, AI Chatbot development, Call Center solutions and AI Powered automation. Our solutions enable...
Top Services:
Web Design
UI/UX Design
eCommerce Development
Web Development
WordPress Website Design
Show more
Location
Accra, Ghana
Number of Employees
Under 49
Average Hourly Rate
$75/hr
Minimal Budget
$1,000 - $10,000
mNotify Company Limited Services
Web Design
UI/UX Design
eCommerce Development
Web Development
WordPress Website Design
IoT
AI Development
Software Development
BPO
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
GT Bank (GTCO)
Ghana National Association of teachers (GNAT)
University of Ghana Business School
GIZ Ghana
USAID
Solidaridad Ghana
Kwame Nkrumah University of Science and Technology
Roverman Productions
Globe Productions
The OR Foundation
Data sourced from the agency's DesignRush profile
mNotify Company Limited Reviews & Testimonials
Kpabu Francis Review from Google
5.0★
Kpabu Francis's Review Sourced from Google
It is a good channel to remind your customers of your business about their arrears or outstanding debts.
Simon Akwasi Agyei Review from Google
4.0★
Simon Akwasi Agyei's Review Sourced from Google
I like your services, however it will be of a great help if you give an option where you have data of phone numbers already, where someone can do a bulk messaging to.Also, my account was restricted for reminding a client of a bill they supposed to pay, which is quite not fair...I don't remember being given a note that you can't sent reminders on bills.
Abdul-Rahaman Abdul-Razak Review from Google
3.0★
Abdul-Rahaman Abdul-Razak's Review Sourced from Google
I organized an important program which requires a draft of a name as sender's name. To my surprised, you never fulfilled that for me. I complained thinking of having a redress and was ignored. If you have any doubt of your client, you have several ways of getting to know him better. In as much you do business, the customer has a right.Though I have really enjoyed your services earlier before that incident.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Efficient, Customized Services For Healthcare Providers Treating Injured Workers
Medrina Technology Management specializes in workers' compensation billing, collections, lien management, and medical transcription. We streamline revenue cycles, reduce administrative burdens, and ensure compliance, enabling healthcare providers to focus on patient care while we handle billing complexities...
Top Services:
Transcription Services
BPO
Customer Support
Business Consulting
Show more
Location
Los Angeles, California
Number of Employees
100 - 249
Average Hourly Rate
$12/hr
Minimal Budget
$1,000 - $10,000
Medrina Technology Management Pvt Ltd Services
Transcription Services
BPO
Customer Support
Business Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Consulting firm specialized in intelligence, problem-solving and business outsourcing.
AEX is an independent consulting firm specialized in intelligence, problem-solving, data analysis, sales team structuring, and business generation for medium and large companies in Brazil, the USA, the EU, Argentina, and Uruguay...
Top Services:
Business Consulting
CRM Consulting
BPO
Digital Strategy
AI Development
Show more
Location
Sao Paulo, Brazil
Number of Employees
Under 49
Average Hourly Rate
$150/hr
Minimal Budget
$1,000 - $10,000
AEX Services
Business Consulting
CRM Consulting
BPO
Digital Strategy
AI Development
Software Development
ERP Consulting
ECM Consulting
Market Research
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
CCJM Solutions is a boutique IT Consulting and BPO firm located in Atlanta, Georgia. We are passionate about helping businesses modernize operations while reducing costs. Our areas of expertise includes custom software, web, and app development, cloud migrations, staffing, and compliance management...
Top Services:
IT Services
Software Development
Graphic Design
CRM Consulting
Cloud Consulting
Show more
Location
Atlanta, Georgia
Number of Employees
100 - 249
Average Hourly Rate
$65/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
1 Project Listed
CCJM Solutions Services
IT Services
Software Development
Graphic Design
CRM Consulting
Cloud Consulting
IT Compliance Solution
BPO
HR Outsourcing
Business Consulting
Managed Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Online VA Team supports businesses with virtual assistant and customer service solutions. Our team helps organizations manage day-to-day administrative and client support needs with dependable, professional service...
Top Services:
Call Centers
BPO
Phone Answering Services
Customer Support
HR Outsourcing
Show more
Location
Ann Arbor, Michigan
Number of Employees
Under 49
Average Hourly Rate
$7/hr
Minimal Budget
$1,000 - $10,000
Online VA Team Services
Call Centers
BPO
Phone Answering Services
Customer Support
HR Outsourcing
Staff Augmentation
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
If speaking kindly to plants helps them grow imagine what speaking kindly to humans can do.
At Customer Umbrella, we pride ourselves on delivering professional, secure, and multilingual customer support services to our clients. With round-the-clock availability, 365 days a year, we ensure that our clients receive exceptional assistance at affordable rates...
Top Services:
Call Centers
BPO
HR Outsourcing
Phone Answering Services
Translation Services
Show more
Location
Varna, Bulgaria
Number of Employees
500 - 999
Minimal Budget
$1,000 - $10,000
Customer Umbrella Services
Call Centers
BPO
HR Outsourcing
Phone Answering Services
Translation Services
Transcription Services
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Building a remote team should improve operational capacity, not introduce communication gaps, management complexity, or inconsistent service delivery.Elite Sense Consulting provides remote staffing solutions for businesses seeking reliable, multilingual professionals who integrate into existing workflows...
Top Services:
Business Consulting
BPO
Call Centers
Logistics
HR Outsourcing
Show more
Location
London, United Kingdom
Number of Employees
50 - 99
Average Hourly Rate
$9/hr
Minimal Budget
$1,000 - $10,000
Elite Sense Llp Services
Business Consulting
BPO
Call Centers
Logistics
HR Outsourcing
Phone Answering Services
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
BolsterBiz specializes in offshoring services designed to optimize efficiency and boost business performance. Our tailored solutions, including 24/7 Customer Support, Digital Marketing, and Data Analytics, cater to your unique business needs...
Top Services:
Customer Support
Staff Augmentation
BPO
Location
Wilmington, Delaware
Number of Employees
100 - 249
Average Hourly Rate
$8/hr
Minimal Budget
$1,000 - $10,000
BolsterBiz India LLP Services
Customer Support
Staff Augmentation
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
JOYNO INC provides business process outsourcing services, including inbound call handling, lead generation, appointment setting, telemarketing, sales outsourcing, and quality assurance. We help businesses connect with customers, improve service, streamline operations, and support sustainable growth...
Top Services:
Creative Services
BPO
Call Centers
Customer Support
Phone Answering Services
Show more
Location
Lapu-Lapu City, Philippines
Number of Employees
Under 49
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
Joyno Media Inc Services
Creative Services
BPO
Call Centers
Customer Support
Phone Answering Services
Business Consulting
Market Research
IT Services
Managed Services
Social Media Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Casa Amorosa
Back Tax Relief USA
Jinisys Software
White Label Brokers
Hire Tax Advocates
Data sourced from the agency's DesignRush profile
Joyno Media Inc Reviews & Testimonials
Avyanah Tracy Review from Google
5.0★
Avyanah Tracy's Review Sourced from Google
I highly recommend Joyno Media – The King of Marketing. My experience with the team has been very positive. They are professional, creative, and easy to work with. The team communicates clearly, listens to ideas, and delivers quality results on time. ⭐️⭐️⭐️⭐️⭐️
James Ydil Review from Google
5.0★
James Ydil's Review Sourced from Google
Joyno Media Inc. is creative, professional, and reliable. Their team delivers high-quality content, communicates well, and understands brand storytelling. Highly recommended for media and marketing services.
mark smith Review from Google
5.0★
mark smith's Review Sourced from Google
Joyno truly delivers a refreshing and satisfying experience. From the first use, you can feel the quality and care put into it—it’s smooth, reliable, and does exactly what it promises. What stands out most is how easy and enjoyable it is to use, making it perfect for everyday moments or when you just want something you can trust. Definitely a great choice for anyone looking for comfort, consistency, and value in one. Highly recommended!
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
UpHiire is a nearshore staffing partner for U.S. small and mid-sized businesses that need reliable remote help without the cost of a local hire. We recruit bilingual professionals across Latin America, test their skills and English, and introduce only candidates ready to work U.S. hours. Clients hire...
Top Services:
HR Outsourcing
Customer Support
Business Consulting
Accounting
BPO
Show more
Location
Mixco, Guatemala
Number of Employees
Under 49
Average Hourly Rate
$20/hr
Minimal Budget
$1,000 - $10,000
UpHiire Services
HR Outsourcing
Customer Support
Business Consulting
Accounting
BPO
Logistics
Phone Answering Services
Translation Services
Market Research
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Since 2015, SSR Techvision has provided top-quality outsourcing services, including Back Office Support, Call Center Operations, Sales & Business Development, Healthcare Support, and E-commerce Solutions, across India and the US...
Top Services:
BPO
Call Centers
Phone Answering Services
Business Consulting
Customer Support
Show more
Location
Noida, India
Number of Employees
100 - 249
Average Hourly Rate
$15/hr
Minimal Budget
$1,000 - $10,000
SSR Techvision Services
BPO
Call Centers
Phone Answering Services
Business Consulting
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
SaiVa System
Deebaco
Absolute Health Agents
Data sourced from the agency's DesignRush profile
SSR Techvision Reviews & Testimonials
Simaran Chaudhary Review from Google
5.0★
Simaran Chaudhary's Review Sourced from Google
I had done my internship and best place to learn and grow,I completed my internship in the Sampling Department, where my supervisor's behavior was very polite and respectful best brand and their clothes....
kratika singh Review from Google
5.0★
kratika singh's Review Sourced from Google
“Great company for work. Management is so supportive and having friendly environment.”Salary and incentives are generally paid on time, and in many cases are substantial.“On‑time salary and huge incentives are paid to almost everyone here.”Employees value flexible timings, project bonuses, and transport perks like one‑way cab services.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Get cost efficiently, improve your business processes and let your firm growth.
Outsourcing service which we are provider is dedicated solution for foreign companies. We have e-commerce specialists doing expansion at amazon, ebay, aliekpress,allegro and more marketplaces. We also provide iGaming solutions as a customer support 365/24/7 and compliance team...
Top Services:
Logo Design
Product Design
BPO
Call Centers
HR Outsourcing
Show more
Location
Łódź, Poland
Number of Employees
Under 49
Average Hourly Rate
$20/hr
Minimal Budget
$1,000 - $10,000
Let's.Pro Services
Logo Design
Product Design
BPO
Call Centers
HR Outsourcing
Phone Answering Services
eCommerce Development
eCommerce
Direct Marketing
Digital Strategy
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
ContactWorks is high value / high touch contact center outsourcing business that has a 20+ year history of providing great customer support. We deliver value in a wide range of services including customer service, technical support and client acquisition...
Top Services:
Customer Support
Managed Services
IT Services
BPO
Call Centers
Show more
Location
Austin, Texas
Number of Employees
50 - 99
Average Hourly Rate
$28/hr
Minimal Budget
$1,000 - $10,000
ContactWorks Services
Customer Support
Managed Services
IT Services
BPO
Call Centers
Phone Answering Services
Transcription Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Internet provider
Healthcare
Transportation
Data sourced from the agency's DesignRush profile
ContactWorks Reviews & Testimonials
Jeff B Review from Google
5.0★
Jeff B's Review Sourced from Google
The new "Tech Team One" IT services they are offering are awesome. I haven't seen a better priced Remote Virus Removal/Pc Tune-Up/ or Software help service that a better value than the one they offer.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
WiseLex BPO Solutions is a dynamic and client-focused business process outsourcing company, specializing in interpretation, translation, and back-office support. With a team of skilled professionals across multiple languages Including Haitian Creole, French and Spanish and more...
Top Services:
Translation Services
HR Outsourcing
Call Centers
BPO
Transcription Services
Show more
Location
San Cristóbal, Dominican Republic
Number of Employees
100 - 249
Average Hourly Rate
$8/hr
Minimal Budget
$1,000 - $10,000
WiseLex BPO Solutions Services
Translation Services
HR Outsourcing
Call Centers
BPO
Transcription Services
Customer Support
Phone Answering Services
Accounting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Business Setup in DubaiBusiness Setup in Saudi Arabia...
Top Services:
Business Consulting
Accounting
HR Outsourcing
Translation Services
BPO
Show more
Location
Dubai, United Arab Emirates
Number of Employees
Under 49
Minimal Budget
$1,000 - $10,000
Carltrix Corporate Service Provider L.L.C Services
Business Consulting
Accounting
HR Outsourcing
Translation Services
BPO
CRM Consulting
ERP Consulting
IT Services
Web Design
AEO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Platinum
Dubzile
Pivotal
Data sourced from the agency's DesignRush profile
Carltrix Corporate Service Provider L.L.C Reviews & Testimonials
ahmed derbala Review from Google
5.0★
ahmed derbala's Review Sourced from Google
One of the most professional and efficient business setup companies in the UAE. The Carltux team truly puts clients first and went above and beyond to achieve my needs. Special thanks to Mrs. Manal, a remarkably enterprising leader. All the best to them.
Alexander Review from Google
5.0★
Alexander's Review Sourced from Google
Excellent service for dental clinic setup in Dubai. The team supported us with licensing, DHA requirements, and overall clinic establishment with great professionalism. They are knowledgeable, responsive, and reliable dental business setup consultants. Strongly recommended.
Radhika Watson Review from Google
5.0★
Radhika Watson's Review Sourced from Google
BEST ! ONLY USE CARLTRIX- I would like to compliment the entire team at Carltrix for their professional, courteous and result driven service. They successfully assisted me in setting up a new company in the UAE. And welcomed me in their office. Great people!PLEASE - talk to Carltrix before you commit to any other provider - you will find out all other companies just tell you what you want to hear and take your money.CARLTRIX are the BEST in Dubai !!!GT
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Specialist teams for software, AI automation & BPO
Naqvix is a technology and operations partner for US companies. Rather than one generalist bench, we run dedicated specialist teams — each led by an industry expert — under one roof: custom web and SaaS development; iOS, Android, Flutter and React Native apps; AI agents, chatbots and workflow automation;...
Top Services:
Software Development
Web Development
Mobile App Development
AI Development
BPO
Show more
Location
San Ramon, California
Number of Employees
Under 49
Average Hourly Rate
$30/hr
Minimal Budget
$1,000 - $10,000
Naqvix Services
Software Development
Web Development
Mobile App Development
AI Development
BPO
Customer Support
Digital Marketing
SEO
eCommerce Development
CRM Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
AI automation for businesses that want results, not roadmaps
Rift Automation Solutions builds AI-powered automation systems for UK SMEs from missed call text-back and lead follow-up to CV screening, invoice chasing, and appointment booking. We replace manual tasks with intelligent workflows, so businesses save time, capture more leads, and grow without hiring...
Top Services:
AI Development
Business Consulting
CRM Consulting
Customer Support
Phone Answering Services
Show more
Location
Birmingham, United Kingdom
Number of Employees
Under 49
Average Hourly Rate
$150/hr
Minimal Budget
$1,000 - $10,000
Rift Automation Solutions Services
AI Development
Business Consulting
CRM Consulting
Customer Support
Phone Answering Services
BPO
Software Development
IT Services
Big Data Analytics
CRO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Law is the work. Everything around it is operations. Getting found, signing clients, billing, following up, and the AI that ties it together. That is what we build, and what we run...
Top Services:
Digital Strategy
AEO
SEO
Digital Marketing
CRO
Show more
Location
Dallas, Texas
Number of Employees
Under 49
Average Hourly Rate
$200/hr
Minimal Budget
$1,000 - $10,000
The Shelton Group Services
Digital Strategy
AEO
SEO
Digital Marketing
CRO
Advertising
IT Services
BPO
Accounting
AI Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Reliable Truck Dispatch Services in the USA | SD Global Services
In order to make a trucking business successful, effective dispatching, technology solutions, and customer service play a crucial role. Similarly, in scaling operations, efficient systems and clear communication are key to growth and long-term success...
Top Services:
Digital Services
Web Design
Web Development
WordPress Website Design
Affiliate Marketing
Show more
Location
Milwaukee, Wisconsin
Number of Employees
50 - 99
Average Hourly Rate
$200/hr
Minimal Budget
$1,000 - $10,000
SD Global Services Services
Digital Services
Web Design
Web Development
WordPress Website Design
Affiliate Marketing
SEO
Digital Marketing
Content Marketing
BPO
Mobile App Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Software & IT Services Industry
Professional Services Industry
Transportation & Logistics Industry
Data sourced from the agency's DesignRush profile
SD Global Services Reviews & Testimonials
parinita jha Review from Google
1.0★
parinita jha's Review Sourced from Google
They conducted my L1 interview twice, and I attempted all the questions. However, they accused me of using ChatGPT to answer them. I even rotated my camera to show my surroundings and prove that I wasn't getting any assistance. After that, I received no feedback from them."
Prateek S chowdhary Review from Google
1.0★
Prateek S chowdhary's Review Sourced from Google
if there is a possibility of giving minus 5 star i will give that,CHEATERS is the only word for them , they will keep your goods and will ask to pay 3 months extra after that, don't fall into their TRAP. i am taking them to consumer court for the things which they have done.
Mohd Babar Review from Google
1.0★
Mohd Babar's Review Sourced from Google
Wrost experience, while missing interview HR abusing you via text. Can't believe. Is it possible at this level.HR name was Amit Kumar.If you dont have manner to speak your employee how can this firm healthy.Best of luck for the employee who is going to join.God bless you.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
What you pay depends on the contract structure. There are four main models:
An hourly rate involves paying for an agent’s time regardless of how many interactions they handle. It runs:
$8 to $15 offshore
$20 to $30 nearshore
$40 to $60+ onshore
Per-agent (FTE) is a flat monthly fee of $1,200 to $4,000 per dedicated agent. Predictable, but you pay the same regardless of the volume.
Per-interaction charges $1–$5 per resolved ticket or $0.50–$2 per chat. Cost-efficient when volume is low or seasonal, but bills spike during busy periods.
Outcome-based ties fees to KPIs like CSAT scores or first-call resolution — typically $3 to $9 per successful resolution.
How do I compare two BPO providers quoting similar prices?
When two BPO firms quote similar prices, the decision should come down to industry experience, agent attrition rates, SLA terms with defined remedies, and how each vendor handles your specific exception cases, not the headline rate.
Ask for case studies from clients in your industry. A BPO company with relevant experience can start right away, while one without it will learn on your dime.
Then go beyond the deck. Give both vendors your two or three most complex support scenarios and ask them to walk you through exactly how they’d handle each one. The vendor with a documented protocol beats the one that says, “We’d escalate.”
Pay close attention to SLA clauses, specifically what happens when they’re missed, not just what the targets are. Two vendors can quote identical SLAs but differ completely on the consequences for missing them.
Finally, ask for the agent attrition rate for the specific team being proposed, not the company average. High turnover on your account means constant retraining and inconsistent service, regardless of the price.
What contract terms do most buyers accept that they shouldn’t?
The contract terms most buyers accept are auto-renewal clauses with short notice windows, SLAs with no financial remedy for misses, and IP clauses that leave process documentation owned by the vendor — all of which remove your leverage once performance drops.
Four terms worth pushing back on before you sign:
Auto-renewal clauses can trap you into a long-term agreement if the notice window is short, often 60–90 days. Miss the window, and you’re locked in for another year regardless of performance.
SLAs without consequences. Most contracts define targets but don’t specify what happens when they’re missed. Your agreement should define redressal terms, whether that’s service credits, payment for damages, or the right to exit early.
IP and process documentation ownership. Avoid clauses that grant the BPO provider exclusive rights to your intellectual property, or that allow them to sublicense or transfer it to third parties. If they own the runbooks built on your processes, switching vendors gets expensive.
Exit and termination terms need to include your ability to re-employ key personnel who hold critical knowledge of your account; otherwise, that knowledge walks out with the vendor.
The simplest check: read the contract assuming performance will eventually disappoint. If you have no leverage when that happens, negotiate before you sign.
How do BPO companies handle a sudden surge in volume?
BPO companies handle volume surges through a combination of flexible staffing, automation, and cross-trained overflow teams, but how well they execute depends entirely on what your contract says about surge capacity before it happens.
Most BPO providers have a few ways to handle sudden spikes:
Bringing in temporary agents
Moving staff from quieter channels to busier ones
Using chatbots or self-service tools to handle routine questions before they reach a human. Self-service tools can deflect 20-40% of contacts during a surge.
But not every BPO provider handles this well. When surges go unmanaged, call abandonment rates can reach 15%, which means frustrated customers and damage to your brand, not the vendor’s.
The right time to ask about this is before you sign. Find out how much notice your BPO company needs to scale up, and what the contract says about volume above your agreed tier.
A vendor who can staff up fast but delivers off-brand service during your busiest period is a liability, not a solution.
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