Our expert analysts have ranked rank the top outbound call center companies that manage outbound calls and services on behalf of their business clients. Filter the agencies by price, location, portfolio, size and more criteria to find the most suitable one for your particular business needs.

Best Outbound Call Center Services

42 Companies - Rankings updated: September 05, 2026

DesignRush evaluates all call center providers based on its expertise, success stories, and verified client reviews. Some listings may be paid.

Outbound
Retail
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Sort by: Avg Hourly Price: High to Low
Outbound Call Centers × Retail × Sort by: Avg Hourly Price: High to Low × Clear Filters

  • Alikhan Global Outsourcing

    Saving You Millions, So You Can Make Billions.

    We offer specialized solutions in digital marketing, back-office support, and talent acquisition. AGO M.I.D.A.S. enhances brand visibility through innovative advertising. AGO B.O.S.S. streamlines operations with expert support. AGO T.A.L.E.N.T. connects businesses with top professionals. Our expertise helps...

    Top Services:

    • Graphic Design
    • Web Design
    • eCommerce Development
    • Digital Marketing
    • IT Services
    • Show more
    Location
    Ontario, Canada
    Number of Employees
    500 - 999
    Average Hourly Rate
    $250/hr

    Alikhan Global Outsourcing Services

    • Graphic Design
    • Web Design
    • eCommerce Development
    • Digital Marketing
    • IT Services
    • Business Consulting
    • BPO
    • HR Outsourcing
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • V&E Events
    • Exclusive Inspiration
    • TechNova Solutions
    • EduGrowth Academy
    • GreenVista Homes
    • SwiftFleet Logistics
    • NeoByte Systems
    • PixelCortex
    Data sourced from the agency's DesignRush profile
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    5.0 5.0 (2)

  • Madalytech

    Top Digital Marketing & Web development Agency

    Madalytech: Empowering Businesses through Strategic Innovation...

    Top Services:

    • Digital Marketing
    • Graphic Design
    • Digital Strategy
    • Web Development
    • Social Media Marketing
    • Show more
    Location
    Karachi, Pakistan
    Number of Employees
    Under 49
    Average Hourly Rate
    $200/hr
    Minimal Budget
    $1,000 - $10,000

    Madalytech Services

    • Digital Marketing
    • Graphic Design
    • Digital Strategy
    • Web Development
    • Social Media Marketing
    • eCommerce Development
    • SEO
    • Video Production
    • PPC
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • AGP Pharma
    • Amarant Pharma
    • ACM Gold
    • Pakistan Solar
    • Alam Builders
    • Iqra University
    • Bar B Que Tonight
    • Subway
    • Hardees
    • Mozzart
    Data sourced from the agency's DesignRush profile
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    5.0 5.0 (1)

  • Grow Your Sales Pipeline

    Sales Development, Sales Recruiting, and Sales Coaching Services

    Grow Your Sales Pipeline executes high-standard sales development, coaching, and recruiting programs to drive profitable revenue growth for our client partners...

    Top Services:

    • Direct Marketing
    • Business Consulting
    • Email Marketing
    • Call Centers
    • Advertising
    • Show more
    Location
    Minneapolis, Minnesota
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr

    Grow Your Sales Pipeline Services

    • Direct Marketing
    • Business Consulting
    • Email Marketing
    • Call Centers
    • Advertising
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • tap/QA, LLC
    • InterplX Expense Management
    • eDynamic Learning
    • mTab LLC
    • Lighthouse Software
    • Hoonuit, LLC
    • MakeMusic
    • Great Bay Software, Inc
    • Convey
    • OptiMine
    Data sourced from the agency's DesignRush profile
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  • S3 Technology Group

    Your CRM and Communication Solutions Partner

    S3 Technology Group - Your CRM, business cloud phone, contact center and employee collaboration solutions provider...

    Top Services:

    • Call Centers
    • Customer Support
    • CRM Consulting
    • Phone Answering Services
    • Show more
    Location
    Austin, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $125/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    1 Project Listed

    S3 Technology Group Services

    • Call Centers
    • Customer Support
    • CRM Consulting
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Mad Subie Performance
    • Davis Realty
    • USAA
    Data sourced from the agency's DesignRush profile
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  • Raya Contact Center

    FIRST CLASS CX DOMAIN EXPERTISE

    RAYA Customer Experience is a world-class business process outsourcing (BPO) and contact center outsourcing (CCO) service provider offering customer experience management, seat rental solutions, back-office, and digital services to global clients, including global Fortune 1000 companies in Europe, the Middle...

    Top Services:

    • Phone Answering Services
    • BPO
    • Call Centers
    • HR Outsourcing
    • Customer Support
    • Show more
    Location
    Giza, Egypt
    Number of Employees
    250 - 499
    Average Hourly Rate
    $100/hr
    Portfolios Count
    2 Projects Listed

    Raya Contact Center Services

    • Phone Answering Services
    • BPO
    • Call Centers
    • HR Outsourcing
    • Customer Support
    • Business Consulting
    • IT Services
    • Big Data Analytics
    • IT Compliance Solution
    • Managed Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IAOP
    • Ryan Strategic Advisory
    • GCXA21
    Data sourced from the agency's DesignRush profile

    Raya Contact Center Reviews & Testimonials

    • Peter Ryan
      Peter Ryan Owner at Ryan strategic advisory
      5.0 ★

      Phone Answering Services Review from Peter Ryan

      With a background in providing both digital and voice-based interactions, RAYA has cultivated a series of clients throughout the region, across both mature and emerging verticals.

    • David Rickard
      David Rickard Vice President at Everest Group
      5.0 ★

      Call Centers Review from David Rickard

      Raya CX leverages strategic partnerships with leading technological providers and its own proprietary solutions like RCX Connect, RCX Pulse, and RCX ERP to provide end-to-end digital CX services. In the EMEA region, it is known for its proactive problem-solving, pricing structure, operational efficiency, and relational management. In 2022, it has achieved substantial revenue growth by diversifying into new industries, expanding delivery locations, and enhancing digital engagements.

    • Debi Hamill
      Debi Hamill CEO at IAOP
      5.0 ★

      Call Centers Review from Debi Hamill

      A big thank you and congratulations to the companies named to the 2022 Global Outsourcing 100® for rising to the occasion in a particularly challenging year”, said IAOP CEO, Debi Hamill. “Your tenacity, grit, and leadership were critical to ensuring our industry came out the other side of the global pandemic and we’re pleased to recognize you for your quality and performance excellence.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.6 4.6 (3)

  • RSVP Communications

    What We Bring to the Table, Will Take Things off Your Plate

    RSVP Communications is a full-service, marketing support services firm. We are solutions driven and result oriented...

    Top Services:

    • Call Centers
    Location
    Greensboro, North Carolina
    Number of Employees
    50 - 99
    Average Hourly Rate
    $100/hr

    RSVP Communications Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Trucking Industry
    • Agribusiness Industry
    • Furniture Industry
    Data sourced from the agency's DesignRush profile

    RSVP Communications Reviews & Testimonials

    • Supreme Wiz
      Supreme Wiz Review from Google
      1.0 ★

      Supreme Wiz's Review Sourced from Google

      Purchased supreme merch and they use this company to ship. They use UPS surepost when they should be using UPS Ground. Don’t make consumers pay to save a buck. Provide HQ service instead.

    • B E
      B E Review from Google
      1.0 ★

      B E's Review Sourced from Google

      Really wish I could leave zero stars because that's what this company deserves. Why on the earth should I have to wait one extra day for UPS Surepost when it took over a week to ship my items to begin with. Just trying to cut costs, they don't give a hoot about everyday people like you and me. Their shipping department needs some serious coaching.

    • Poplar Pawn
      Poplar Pawn Review from Google
      1.0 ★

      Poplar Pawn's Review Sourced from Google

      If I could leave less than 1 star, I would. I received half of an order that was poorly packed. My item was completely destroyed in shipping because they simply lack the ability to properly package an item. Furthermore, this poor excuse of a company then sent all items VIA surepost which costs an average of $4 per shipment. Interesting considering Supreme charges a minimum shipping expense of $10. Because I am in the shipping/fulfillment industry, it is easy to see that lack of leadership is causing this company to suffer. - My resume is available when you're ready to fix your horrifying issues.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    2.9 2.9 (47)

  • Belkins

    Close more deals with ROI-focused lead acquisition

    Belkins runs outbound lead generation for B2B companies across 50+ industries, using cold calling, email, and LinkedIn to book 100 to 400 qualified appointments per year per client. Founded in 2017, the call center company has received multiple Stevie Awards...

    Top Services:

    • Email Marketing
    • BPO
    • CRM Consulting
    • Business Consulting
    • Direct Marketing
    • Show more
    Location
    Dover, Delaware
    Number of Employees
    250 - 499
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    18 Projects Listed

    Belkins Services

    • Email Marketing
    • BPO
    • CRM Consulting
    • Business Consulting
    • Direct Marketing
    • Digital Marketing
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Sekisui
    • MONA Payment
    • Cengage
    • CitrusAd
    • OpenTeleHealth (OTH)
    • BinarApps
    • DonorBox
    • Simply NUC
    • Grafi AI
    • YorkTest
    Data sourced from the agency's DesignRush profile

    Belkins Reviews & Testimonials

    • Patrick Benasillo
      Patrick Benasillo CCO, EVP & Co-Founder at Visual Graphic Systems
      5.0 ★

      Lead Generation Review from Patrick Benasillo

      Belkins nailed project management. Each stage of the outbound funnel was thoroughly calculated, allowing us to use data-driven insights to make informed decisions and making sure both sides implemented strategies effectively. Communication was clear and proactive, and they maintained full transparency throughout the process. In the first month, we closed our first contract, which was a promising start. Belkins helped us build a robust sales pipeline. Currently, we have four opportunities at the proposal stage, averaging $85K, with the potential for these contracts to grow up to $150K. We didn't expect to close deals and contracts so quickly. Belkins exceeded our expectations by not only creating a solid base for future work but also securing contracts right off the bat. Their ability to deliver quick and substantial results was very impressive.

    • Rafael
      Rafael Co-CEO at Outstaff Company
      5.0 ★

      Appointment Setting Review from Rafael

      Belkins played a crucial role in refining our customer profile and identifying key features of our ideal buyer. It meticulously researched relevant leads to construct a targeted contact list. Our partnership with Belkins commenced in May 2023, and by February 2024, it secured 51 appointments for us. With an impressive 43% open rate and a 3.7% reply rate, we exclusively focused on the United States market and the architecture industry. Thanks to Belkins' efforts, we expanded into the Canadian market and explored opportunities in other industry sectors. Hiring Belkins as our lead generation specialist ensured a consistent influx of new clients. We were impressed with the agency's efficient strategies.

    • Allison Hill
      Allison Hill Business Development Manager at IT Services Company
      5.0 ★

      Lead Generation Review from Allison Hill

      Belkins helped us define our ideal customer and find the right leads. They created targeted email sequences that highlighted our value in different ways. We started our collaboration 6 months ago and Belkins set 36 appointments for us. We saw a 57% open rate and a 5-6% reply rate. We focused on the U.S. market but now we're starting to expand to Canada and some European countries.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.9 4.9 (16)
    4.5 4.5 (16)

  • Vareweb

    Web Design, Digital Marketing & Automation Agency

    Vareweb is a Dallas-based web design, digital marketing and GoHighLevel automation agency helping businesses build stronger digital experiences, improve visibility and convert more leads...

    Top Services:

    • Web Design
    • Web Development
    • Digital Marketing
    • Logo Design
    • eCommerce Development
    • Show more
    Location
    Dallas, Texas
    Number of Employees
    100 - 249
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    15 Projects Listed

    Vareweb Services

    • Web Design
    • Web Development
    • Digital Marketing
    • Logo Design
    • eCommerce Development
    • SEO
    • eCommerce
    • AEO
    • Phone Answering Services
    • CRM Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Riwayah
    • Love Restorations
    • Exotic Dent Works
    Data sourced from the agency's DesignRush profile

    Vareweb Reviews & Testimonials

    • Paul James
      Paul James Communication Manager at Azakaw
      5.0 ★

      SEO Review from Paul James

      With the rise of search in AI engines, we also wanted an agency that could provide AI and generative engine optimization. Found Vareweb by finding the best GEO agencies and got in touch with them. Their business analyst Miss Veronica was really helpful, she understood our needs and connected her to their SEO team. Currently we have started to ranking really well in AI engines too. They have done the proper branding for us.

    • Amanda Davis Senior Portfolio Manager at London Moving Services
      5.0 ★

      Web Design Review from Amanda Davis

      We were looking for complete branding services including logo design, web design, etc. Vareweb understood our vision really well and provided us multiple logo concepts according to our motto and goal. Their team also developed a neat and clean design for our website. Their project management and team collaboration was excellent. Veronica, their business analyst was really active on communication, she was always there to listen and facilitate to our queries.

    • Pablo Salinas
      Pablo Salinas Vendor Relationship Manager at Irrigation Concepts
      5.0 ★

      Web Development Review from Pablo Salinas

      Vareweb has truly a team of experts. We were very frustrated with our website design and were not receiving any traffic or leads. Found Vareweb and took their web design package, within a month they delivered an astonishing website which is really appealing and our traffic is improving and we are receiving some leads without much SEO efforts.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.6 4.6 (3)
    5.0 5.0 (10)

  • SalesHive

    The B2B Growth Company

    SalesHive is a B2B Lead Generation Agency that uses cold calling, email, and linkedIn to book meetings with qualified buyers by using our proprietary sales outreach platform and CRM...

    Top Services:

    • Digital Marketing
    • Call Centers
    • Email Marketing
    Location
    Denver, Colorado
    Number of Employees
    100 - 249
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    5 Projects Listed

    SalesHive Services

    • Digital Marketing
    • Call Centers
    • Email Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Shopify
    • Asurion
    • Plume
    • YouGov
    • CodeBroker
    Data sourced from the agency's DesignRush profile

    SalesHive Reviews & Testimonials

    • Allan Reyes
      Allan Reyes Review from Google
      5.0 ★

      Allan Reyes's Review Sourced from Google

      We can’t say enough great things about SalesHive! They helped us build our very first outbound strategy, and it’s been such a game changer for our business. Shoutout to our strategist, Tori—she’s been amazing to work with. She really took the time to understand our goals and guided us every step of the way. It was a little slow to start, but now we’re hitting our weekly goals, and the meeting progress has been fantastic. We’re honestly blown away by how much we’ve grown in such a short time.

    • Darren Ourth
      Darren Ourth Review from Google
      5.0 ★

      Darren Ourth's Review Sourced from Google

      This is our first time using a lead generation company and I couldn't be more pleased with the performance of the people at SalesHive. From the initial sales process through onboarding to working with the team to build out the playbook, they walked us through every step of it. Once the program was kicked off the team was great, from the appointment setting to follow up to weekly update meetings, it was a real pleasure to work with them. If you are looking for a lead generation company that really knows there stuff, look no further than SalesHive.

    • Thaddeus Tague
      Thaddeus Tague Review from Google
      5.0 ★

      Thaddeus Tague's Review Sourced from Google

      They booked us almost 30 meetings in 2 months. That's not normal even for them, but it was exactly what we needed. Shout out to Tykia Jackson, Michael Folling, Melissa, Liam, Madi, and the full team of people that handled our outbound with the specificity and expertise it deserved. Would 100% recommend these guys, and will be returning for more when we can.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.7 4.7 (12)

  • Zoetic BPO Services

    Your Trusted Partner In Scalable BPO Services

    We are the fastest-growing BPO in India. Offers the best business opportunities in the industry. Deals in non-voice process, voice process, BPO solutions, banking process, digital marketing, and IT projects...

    Top Services:

    • BPO
    • Business Consulting
    • HR Outsourcing
    • Customer Support
    • Show more
    Location
    Noida, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
    Minimal Budget
    Under $1,000

    Zoetic BPO Services Services

    • BPO
    • Business Consulting
    • HR Outsourcing
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • PMKVY
    • Bank DSA
    • Kiddy Widdy
    • Ayurvedic Farma
    • ORM Management
    • CARS24
    • Axis Bank
    Data sourced from the agency's DesignRush profile
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  • Webwers Cloudtech Private Limited

    Webwers Cloudtech: Engage, Convert, Grow.

    Elevate your business outreach strategies with Webwers' innovative Bulk SMS Dialer Services and Cloud Contact Center solutions. Our services empower you to seamlessly connect with your customers, ensuring efficient and effective communication channels. With our cutting-edge Bulk SMS Dialer Services, reach...

    Top Services:

    • Web Development
    • Affiliate Marketing
    • Digital Marketing
    • Email Marketing
    • Cloud Consulting
    • Show more
    Location
    Noida, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    4 Projects Listed

    Webwers Cloudtech Private Limited Services

    • Web Development
    • Affiliate Marketing
    • Digital Marketing
    • Email Marketing
    • Cloud Consulting
    • Call Centers
    • Customer Support
    • BPO
    • Business Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Indiamart
    • AscentBPO
    • CreditRupay
    • Uptojobs
    • Adtopush
    Data sourced from the agency's DesignRush profile

    Webwers Cloudtech Private Limited Reviews & Testimonials

    • Mukesh
      Mukesh Review from Google
      5.0 ★

      Mukesh's Review Sourced from Google

      The consultancy is superb and with they having office just near sec62 makes things only easier for us in terms of brainstorming and solutioning for our weekly stock clearance sale campaigns. I am very much now dependable on them to make my marketing goals achievable for every passing quarter.

    • Clash with Vikas
      Clash with Vikas Review from Google
      5.0 ★

      Clash with Vikas's Review Sourced from Google

      Since implementing Webwers Cloudtech’s auto dialer software, our outbound call efficiency has improved by 40%, resulting in a significant boost in sales revenue.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    5.0 5.0 (2)

  • FunnlQ

    Your Partner From Awareness To Acquisition

    FunnlQ is a next generation lead generation service providers for B2B SaaS and Services companies. FunnlQ offers BDR as a Service, Appointment Booking, CRM consultation and Outbound consulting services...

    Top Services:

    • Design Services
    • SEO
    • PPC
    • Digital Marketing
    • Customer Support
    • Show more
    Location
    Bengaluru, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $45/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed

    FunnlQ Services

    • Design Services
    • SEO
    • PPC
    • Digital Marketing
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • XEqualTo Analytics
    • NSM Digital HuB
    • Syscentric Technologies
    Data sourced from the agency's DesignRush profile
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  • TLH Services Private Limited

    Ultimate Destination For All Your Business Needs.

    Established in 2010, The Last Hope brings over 14 years of international expertise in transforming businesses with exceptional website designing, digital marketing & graphic designing services. Our dedicated team has successfully served thousands of satisfied clients worldwide, delivering tailored solutions...

    Top Services:

    • WordPress Website Design
    • eCommerce Development
    • Web Development
    • Web Design
    • Digital Marketing
    • Show more
    Location
    Gurgaon, India
    Number of Employees
    50 - 99
    Average Hourly Rate
    $30/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    6 Projects Listed

    TLH Services Private Limited Services

    • WordPress Website Design
    • eCommerce Development
    • Web Development
    • Web Design
    • Digital Marketing
    • Graphic Design
    • Mobile App Development
    • Business Consulting
    • BPO
    • HR Outsourcing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Max Healthcare
    • Boston Wholesale
    • Nephro Cure
    • Cladien
    • Sojanya
    • Pi Agro Farms
    • Premnath Rail
    • Just Office Ltd
    Data sourced from the agency's DesignRush profile
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  • CPC

    Optimize The Experience.

    CPC helps businesses manage every aspect of the customer experience. CPC provides a full suite of outsourced customer contact services, including: text/SMS messaging service (both automated and live, “peer-to-peer” text messaging), social media coverage for businesses, staffed live chat, AI/chat bots...

    Top Services:

    • Customer Support
    • Call Centers
    • Phone Answering Services
    Location
    Manhattan Beach, California
    Number of Employees
    Under 49
    Average Hourly Rate
    $28/hr
    Minimal Budget
    $1,000 - $10,000

    CPC Services

    • Customer Support
    • Call Centers
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Omnicom
    • Toyota
    • Strayer University
    Data sourced from the agency's DesignRush profile
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  • CIENCE Technologies

    B2B Sales Conversations Start Here

    CIENCE Technologies is a B2B Lead Generation and Sales Acceleration Company...

    Top Services:

    • Email Marketing
    • Digital Marketing
    • Call Centers
    Location
    Denver, Colorado
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000

    CIENCE Technologies Services

    • Email Marketing
    • Digital Marketing
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Microsoft
    • SAP
    • FIVESTARS
    • Travel Tripper
    • Raise
    • Segmint
    • Second Genome
    • Classy
    Data sourced from the agency's DesignRush profile

    CIENCE Technologies Reviews & Testimonials

    • Josh Kaye
      Josh Kaye Founder at Bake Me A Wish
      1.0 ★

      Lead Generation Review from Josh Kaye

      Complete Scam. Hired them for lead generation. Delivered bogus made up leads. Beat us for 10,000$. Zero return. Avoid at all costs.

    • Josh Kaye
      Josh Kaye Founder at Bake Me A Wish
      1.0 ★

      Email Marketing Review from Josh Kaye

      I recently engaged Cience Lead Generation, paying $10,000 for 250 qualified leads, expecting a professional service and solid prospects. Unfortunately, what I received was far from that. The leads they presented were completely fabricatednone of the individuals or businesses had requested information about my company. In fact, we obtained sworn affidavits from many of these so-called "leads" affirming they had never heard of us or requested any information. This is a blatant scam, and we're now in the process of pursuing legal action against Cience to recover our full payment. If you are considering working with them for lead generation, I strongly urge you to reconsider. Their practices are fraudulent, and you risk losing a significant amount of money without getting anything of value in return. We were misled, and now we're facing the consequences of trusting this company. Dont make the same mistake.

    • Joel Mantecon
      Joel Mantecon seo at Hirebook
      4.0 ★

      Financial Review from Joel Mantecon

      I have worked with with the CIENCE team for over two years already. They provided my company with a team of SDRs that helped us with our lead generation efforts. Overall, we feel satisfied with our investment, as we have seen an increase in sales and organization.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    2.9 2.9 (4)
    2.3 2.3 (28)

  • Helpware

    End-to-end CX solutions that delight customers.

    Helpware CX is a call center company that runs inbound and outbound call centers across 19+ locations in 11 countries, supporting 45+ languages. The agency posts 90% CSAT and holds 30+ industry awards including the IAOP Global Outsourcing 100 and a Gold Stevie Award. Clients average a 5-year partnership...

    Top Services:

    • Customer Support
    • BPO
    • Call Centers
    • Phone Answering Services
    • Business Consulting
    • Show more
    Location
    Lexington, Kentucky
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    17 Projects Listed

    Helpware Services

    • Customer Support
    • BPO
    • Call Centers
    • Phone Answering Services
    • Business Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • DoorDash
    • PureCars
    • Headspace
    • Microsoft
    • Google
    • CompIQ
    • Samsara
    • Jam City
    • RestoraPet
    • HealthComp
    Data sourced from the agency's DesignRush profile

    Helpware Reviews & Testimonials

    • Maria Maidana
      Maria Maidana Customer Onboarding & Enablement Manager at SquadLocker, Inc
      5.0 ★

      Customer Support Review from Maria Maidana

      Helpware has been a trusted partner for SquadLocker for several years now for customer success. Our Customer Onboarding Team continues to shine through every administrator that interacts via our Live Chat channel for store help. Anzhelika is my Onboarding Lead and we work hand in hand in making any and all decisions for team enhancements. She delights both DIY and Enterprise administrators across multiple channels here at SquadLocker. I would not be as successful without Anzhelika by my side. I forsee using Helpware for years to come!

    • Brian Agee
      Brian Agee Director of Sales & Marketing at Petro Towery
      5.0 ★

      Web Design Review from Brian Agee

      My organization contracted with Helpware for a complete website design and build. I am extremely happy with the finished product and continually receive positive feedback from customers, vendors, and employees. The Helpware team was very professional throughout the entire process and did an incredible job keeping the project on time and on budget. Communication was also great and I really appreciated their consultative approach. I would recommend without hesitation.

    • Brian Lubeck
      Brian Lubeck Broker at Cypress Property Group
      5.0 ★

      Virtual Assistant Review from Brian Lubeck

      Over the past five years, I've had the privilege of partnering with Helpware, and my experience has been nothing short of exceptional. Their commitment to efficiency and cost-effectiveness has consistently impressed me. Whether you're a startup or an established enterprise, Helpware offers tailored virtual assistant solutions that work well with any company. I highly recommend them to anyone looking to hire a virtual assistant.

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    4.6 4.6 (3)
    4.3 4.3 (6)

  • Calling Agency

    B2B Lead Generation | B2B Appointment Setting | Cold Calling Services and More

    CallingAgency books qualified B2B appointments with decision makers for your sales team. We have served more than 2,100+ businesses across 50+ industries in the US, Canada, and Australia...

    Top Services:

    • Call Centers
    • Customer Support
    • Digital Marketing
    Location
    New Castle, Delaware
    Number of Employees
    250 - 499
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000

    Calling Agency Services

    • Call Centers
    • Customer Support
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Finance Industry
    • Real Estate Industry
    • Transportation & Logistics Industry
    Data sourced from the agency's DesignRush profile
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  • Essential Virtual Assistant

    You Can Do Anything, But Not Everything Start Delegating, Start Succeeding: EVA Is Here To Help.

    Essential Virtual Assistant LLC, established in February 2023, is a leading provider of virtual assistant services based in Riviera Beach, Florida. Our mission is to empower businesses by offering tailored administrative support, enabling them to focus on core operations and achieve greater efficiency...

    Top Services:

    • Social Media Marketing
    • Transcription Services
    • Customer Support
    • Email Marketing
    • Show more
    Location
    West Palm Beach, Florida
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    Under $1,000

    Essential Virtual Assistant Services

    • Social Media Marketing
    • Transcription Services
    • Customer Support
    • Email Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • XD Event Hall & Catering
    • Ultra Air Conditioning
    • Evans Air Ducts
    • Kofi's Not So Wine & Wifi Bar
    • TLC Coffee Bar & Co.
    • NAACP
    • Upaya
    • Blue Line Law Firm
    • Neighborhood Allies
    • Kamilah Lee
    Data sourced from the agency's DesignRush profile
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  • Axendi

    Value Driven Experience

    Axendi is one of Europes leading providers of AI-powered contact center and BPO services. Since 2008, Axendi has been designing value-driven customer experiences by combining operational expertise with technology and in-depth vertical advisory...

    Top Services:

    • Call Centers
    • BPO
    • Customer Support
    • Phone Answering Services
    • AI Development
    • Show more
    Location
    Warsaw, Poland
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr

    Axendi Services

    • Call Centers
    • BPO
    • Customer Support
    • Phone Answering Services
    • AI Development
    • IT Services
    • Business Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • L'Oreal
    • BNP Paris
    • Allegro
    • Volvo
    • Empik
    • Affidea
    • Rossmann
    Data sourced from the agency's DesignRush profile

    Axendi Reviews & Testimonials

    • Oskar Jan
      Oskar Jan Review from Google
      1.0 ★

      Oskar Jan's Review Sourced from Google

      Voice Contact Center sp. z o.o. is harassing people at the behest of Tauron. The company is unreliable and lacks professionalism in customer service.

    • Dawid Gadecki
      Dawid Gadecki Review from Google
      5.0 ★

      Dawid Gadecki's Review Sourced from Google

      The professionalism of this company stems primarily from a long-standing foundation built on an excellent management team. The knowledge of those responsible for preparing employees for the job is also at a high level. They provide both practical and practical training to prepare even the most novice for work in a contact center. Best regards, Dawid Gadecki

    • MoMa
      MoMa Review from Google
      1.0 ★

      MoMa's Review Sourced from Google

      A very chaotic conversation, with an arrogant woman who struggles to name the company she works for. Her voice is filled with dissatisfaction and disrespect. I wouldn't recommend this company if I'd known sooner (she called as a representative of Alior Bank, which confused me, but when she started asking strange questions, I realized something was wrong). I don't recommend contacting this company.

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    3.4 3.4 (34)

  • ISPL Support Services

    Multilingual BPO and Call Centre Services provider.

    ISPL Support Services is a Chennai, India based Multilingual Call Centre & BPO Services Company. The company has 17+ years of experience in the Business, offering professional call services and BPO services to Indian Corporate houses and MNCs...

    Top Services:

    • Call Centers
    • BPO
    • Phone Answering Services
    • Customer Support
    • Show more
    Location
    Chennai, India
    Number of Employees
    250 - 499
    Average Hourly Rate
    $25/hr

    ISPL Support Services Services

    • Call Centers
    • BPO
    • Phone Answering Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Saint Gobain
    • Ramco
    • Pepsi
    • Redbull
    Data sourced from the agency's DesignRush profile
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    3.5 3.5 (6)

  • LTS Global Digital Services

    Future in Hands.

    LTS Global Digital Services, based in Vietnam, specializes in providing comprehensive digital BPO services. Our expertise encompasses data processing, RPA solutions, and a range of other business process outsourcing services designed to enhance operational efficiency and drive growth for our clients...

    Top Services:

    • IT Services
    • BPO
    • Call Centers
    • Customer Support
    • AI Development
    • Show more
    Location
    Hanoi, Vietnam
    Number of Employees
    100 - 249
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    2 Projects Listed

    LTS Global Digital Services Services

    • IT Services
    • BPO
    • Call Centers
    • Customer Support
    • AI Development
    • ERP Consulting
    • Managed Services
    • IT Compliance Solution
    • Software Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Qualcomm
    • Panasonic
    • Toshiba
    • LG Electronics
    • Magic Data
    • Incruit
    • Black Moth
    • SK Telecom
    • CJ Entertainment
    • Infinig
    Data sourced from the agency's DesignRush profile
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  • Ziscomm

    Ziscomm is a leading Business Processing Outsourcing (BPO) Company.

    Ziscomm revolutionizes business connectivity through innovative communication solutions, empowering enterprises to thrive amidst competition with seamless collaboration and success-driven outsourcing services...

    Top Services:

    • BPO
    • Call Centers
    • Customer Support
    • Phone Answering Services
    • Transcription Services
    • Show more
    Location
    Rawalpindi, Pakistan
    Number of Employees
    50 - 99
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed

    Ziscomm Services

    • BPO
    • Call Centers
    • Customer Support
    • Phone Answering Services
    • Transcription Services
    • Business Consulting
    • ERP Consulting
    • CRM Consulting
    • Big Data Analytics
    • IT Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • DailyCare
    • ZIS Consultants
    • Logix10
    Data sourced from the agency's DesignRush profile

    Ziscomm Reviews & Testimonials

    • Jawad ahmed
      Jawad ahmed Review from Google
      5.0 ★

      Jawad ahmed's Review Sourced from Google

      I have learned a lot in Ziscomm, especially how be professional . Learned how to create any workflow , gain confidence & passion to guide others

    • Owais Khan
      Owais Khan Review from Google
      5.0 ★

      Owais Khan's Review Sourced from Google

      "Highly professional and dedicated team delivering top-notch services. Exceeded our expectations with their expertise and commitment. Highly recommended!"

    • Mohammad Ali murtaza
      Mohammad Ali murtaza Review from Google
      5.0 ★

      Mohammad Ali murtaza's Review Sourced from Google

      I have working in Ziscomm for 2 year, and i had a best experience ever, i learnt Alot and i enjoyed Alot. Thankyou so much ZisFamily❤️‍🔥

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    4.7 4.7 (14)

  • Ruteappz

    Equipped For Every Good Work.

    Ruteappz is an IT consulting and software development company dedicated to creating and transforming products, services, and enterprises. Our goal is to drive business growth both today and in the future by leveraging innovative solutions and cutting-edge technology...

    Top Services:

    • Web Design
    • eCommerce Development
    • Web Development
    • WordPress Website Design
    • Digital Marketing
    • Show more
    Location
    Coimbatore, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed

    Ruteappz Services

    • Web Design
    • eCommerce Development
    • Web Development
    • WordPress Website Design
    • Digital Marketing
    • SEO
    • Mobile App Development
    • IT Services
    • Software Development
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Trek Bicycle Corporation
    • Godugo
    • Paramount
    • TT Travel
    • GMATT
    • Ride On
    Data sourced from the agency's DesignRush profile
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  • Triballi

    Boost Sales Growth.

    We are company specializing in outbound sales, aiming to help you increase your number of clients or customers. Our business models goal is to schedule meetings with potential clienst for you...

    Top Services:

    • Email Marketing
    • Direct Marketing
    • Business Consulting
    • Market Research
    • Call Centers
    • Show more
    Location
    Belgrade, Serbia
    Number of Employees
    Under 49
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000

    Triballi Services

    • Email Marketing
    • Direct Marketing
    • Business Consulting
    • Market Research
    • Call Centers
    • Phone Answering Services
    • Customer Support
    • CRO
    • Event Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • The Coca-Cola Company
    • Johnson & Johnson
    • HSBC
    • Walmart
    • Mercedes-Benz
    Data sourced from the agency's DesignRush profile
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  • Agency Y

    Developing Companies That Endure

    Agency Y provides cold calling, appointment setting, and email marketing services for small and medium-sized businesses. Operating from Skopje, Macedonia with agents trained for US and Canadian markets, the agency offers both hourly and performance-based cold calling pricing with no contracts...

    Top Services:

    • Call Centers
    • BPO
    • Customer Support
    • Email Marketing
    • Market Research
    • Show more
    Location
    Skopje, Macedonia
    Number of Employees
    Under 49
    Average Hourly Rate
    $17/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    3 Projects Listed

    Agency Y Services

    • Call Centers
    • BPO
    • Customer Support
    • Email Marketing
    • Market Research
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Bike Exchange
    • Newell's Express Worldwide Logistics
    • Zero Defect Manufacturing
    • Kairos Promotional Agency
    • Essinta
    • Woolco Foods
    Data sourced from the agency's DesignRush profile

    Agency Y Reviews & Testimonials

    • Jimmy Mancini
      Jimmy Mancini Owner at Mancini Corp
      5.0 ★

      Lead Generation Review from Jimmy Mancini

      I recently engaged with Agency Y for their cold calling services, and I am beyond impressed with the results. From the outset, their team exhibited a high level of professionalism and expertise that set them apart

    • Mark Stone
      Mark Stone Managing Director at Mark Stone Advisory
      5.0 ★

      Lead Generation Review from Mark Stone

      They helped us with cold calling and closed a decent number of clients. Will hire them again.

    • Cristiana Galbiati
      Cristiana Galbiati Review from Google
      5.0 ★

      Cristiana Galbiati's Review Sourced from Google

      I had the pleasure of working with Milan and his agency for telemarketing services for my Christmas light installation business, and I couldn't be more satisfied. They were punctual, precise, and incredibly well-organized. Milan was my main point of contact, and he ensured that every request was met with professionalism and efficiency. The quality of leads generated was impressive, and the entire experience was seamless. I highly recommend this agency for anyone looking for reliable and effective telemarketing services.

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    4.5 4.5 (2)
    4.9 4.9 (40)

  • UseCodify

    Elevate Your Online Presence!

    Elevate your online presence with UseCodify, your partners in web design and digital marketing. We specialize in creating captivating websites and boosting your visibility through SEO and innovative strategies. Let us help you stand out, connect with your audience, and achieve your digital dreams...

    Top Services:

    • Web Development
    • eCommerce Development
    • WordPress Website Design
    • Software Development
    • Mobile App Development
    • Show more
    Location
    Berlin, Germany
    Number of Employees
    Under 49
    Average Hourly Rate
    $16/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    6 Projects Listed

    UseCodify Services

    • Web Development
    • eCommerce Development
    • WordPress Website Design
    • Software Development
    • Mobile App Development
    • IT Services
    • IT Compliance Solution
    • Business Consulting
    • Customer Support
    • Market Research
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • SlimeBox
    • Dakea
    • HSR Active Furniture
    • SkylineBuilds
    • Frankiestrona
    • Club360
    • Ayu Healing
    • Kiddoways
    Data sourced from the agency's DesignRush profile

    UseCodify Reviews & Testimonials

    • frankiesushisite
      frankiesushisite Review from Google
      5.0 ★

      frankiesushisite's Review Sourced from Google

      It was a real pleasure to work with UseCodify to create the frankiestrona website. Their creative approach and attention to detail perfectly reflected my vision. Communication was smooth and regular, so I was always up to date. The project was delivered on time, exceeding my expectations in terms of professionalism and ease of use. I highly recommend UseCodify for their expertise and commitment to quality.

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    5.0 5.0 (4)

  • ProtelBPO

    Protel BPO, nothing matters more than how your customers view your brand how they interact with it

    Protel BPO provides inbound voice, outbound voice, live chat, and back-office outsourcing from two call center locations in Belize, operating in US Central and Mountain time zones with native English and bilingual Spanish agents. Since 2012, it has served retail, healthcare, and travel clients...

    Top Services:

    • Call Centers
    • BPO
    • Customer Support
    • Phone Answering Services
    • Show more
    Location
    Belize City, Belize
    Number of Employees
    500 - 999
    Average Hourly Rate
    $14/hr
    Minimal Budget
    $50,000 & Up

    ProtelBPO Services

    • Call Centers
    • BPO
    • Customer Support
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • J Crew
    • Sight Partners
    • Blue Valley
    Data sourced from the agency's DesignRush profile

    ProtelBPO Reviews & Testimonials

    • Jeffrey Warren
      Jeffrey Warren Customer Experience Expert at Macy's
      5.0 ★

      Call Centers Review from Jeffrey Warren

      While working with Protel BPO, I had the pleasure of experiencing what can only be described as outstanding contact center service. From the get go, it was evident that the agents at the call center go above and beyond to ensure customer satisfaction and a quality experience. The representatives at Protel BPO were not only courteous but also highly knowledgeable about our products and services. They patiently listened to inquiries and provided detailed and accurate information, demonstrating a deep understanding of our company's offerings. What truly stood out was the efficiency of the call handling process. Clients experienced short wait times, and once connected, the representatives were quick to address their questions or concerns. The agents' professionalism was commendable. They always conveyed a genuine willingness to assist and went the extra mile to ensure customer satisfaction. It's evident that Protel BPO places a high value on providing top-notch service to its customers. I feel that it comes easy to them, probably because of the "Belizean" culture. Overall, my interaction with Protel BPOs call center surpassed my expectations. The combination of courteous representatives, efficient call handling, and a commitment to customer satisfaction makes them stand out in the space of customer service. I highly recommend Protel BPO's call center for anyone seeking a positive and hassle-free customer experience.

    • Jackie Capalleja
      Jackie Capalleja Customer Service Manager at Allstate
      5.0 ★

      Call Centers Review from Jackie Capalleja

      As the Allstate manager involved in our partner relationship with ProtelBPO, I was extremely pleased with their inbound call center services. Their dedicated team efficiently handled our customer inquiries and requests with remarkable professionalism. The availability of 24/7 support ensured clients received prompt assistance. ProtelBPO's agents are well-trained and always eager to learn more. They take pride in having a deep understanding of our industry and our company's products and service offerings. The seamless integration of technology when needed enhanced and simplified our team's ability to oversee and manage their team. Their commitment to excellence is evident in every interaction, making them an invaluable partner in delivering top-notch customer service.

    • Paul Benefit
      Paul Benefit Regional Head Of Customer Service at H&M
      5.0 ★

      Call Centers Review from Paul Benefit

      I am very pleased and impressed with Protel BPO's inbound call center services. Their team is professional and focused on quality. They have consistently delivered exemplary customer service, addressing our customers' queries and concerns with the utmost professionalism. The team at Protel has been proactive, responsive, and efficient, ensuring smooth operations and great customer satisfaction. We greatly appreciate their dedication and expertise, making Protel an invaluable partner for our customer service efforts.

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    4.8 4.8 (8)

  • CallNova

    dispatch call answering service

    CallNova is a premier provider of virtual assistant services, serving diverse industries such as taxi and limo dispatch, medical billing, and call answering services. With a global presence, we are committed to delivering unparalleled support and efficiency across various sectors...

    Top Services:

    • Call Centers
    • Phone Answering Services
    • Customer Support
    Location
    London Ontario, Canada
    Number of Employees
    Under 49
    Average Hourly Rate
    $12/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed

    CallNova Services

    • Call Centers
    • Phone Answering Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Eco Taxi
    • Guelph Taxi
    • Royal Taxi
    • Equity Alarms
    Data sourced from the agency's DesignRush profile
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  • Afrishore

    Bringing The World To Africa

    Afrishore BPO is a leading South Africa call center and customer support outsourcing provider, delivering high-quality voice, email, and chat support to companies in the US, UK, and Europe. Our English-speaking South African agents provide exceptional customer experience at a fraction of the cost of onshore...

    Top Services:

    • BPO
    • Accounting
    • Digital Marketing
    • PPC
    • Email Marketing
    • Show more
    Location
    Sandton, South Africa
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $12/hr
    Minimal Budget
    $10,000 - $25,000

    Afrishore Services

    • BPO
    • Accounting
    • Digital Marketing
    • PPC
    • Email Marketing
    • Social Media Marketing
    • Video Production
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Insurance Industry
    • Travel Industry
    • Retail Industry
    • eCommerce Industry
    Data sourced from the agency's DesignRush profile

    Afrishore Reviews & Testimonials

    • Vidal Esono mba
      Vidal Esono mba Review from Google
      5.0 ★

      Vidal Esono mba's Review Sourced from Google

      I appreciate the company's focus on quality and customer experience. Employees understand the importance of delivering excellent service and there is a strong commitment to maintaining high standards.

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    3.6 3.6 (7)

  • Connext Global Solutions

    Your growth is our mission

    Connext helps companies build custom, dedicated offshore support teams...

    Top Services:

    • BPO
    • Call Centers
    • Customer Support
    • Transcription Services
    • Accounting
    • Show more
    Location
    Angeles, Philippines
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $11/hr
    Minimal Budget
    $1,000 - $10,000

    Connext Global Solutions Services

    • BPO
    • Call Centers
    • Customer Support
    • Transcription Services
    • Accounting
    • Staff Augmentation
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Home Depot
    • Sysco
    • Popeyes
    • Jack in the Box
    Data sourced from the agency's DesignRush profile
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  • Hugo

    Verified Verified by the DesignRush team for authenticity and credibility.

    World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages

    Hugo deploys dedicated inbound and outbound call center teams across 60+ languages, with 24/7 coverage and 99.9% uptime. Its university-educated agents deliver 88% first call resolution. The call center provider is ISO 27001, HIPAA, and SOC 2 certified...

    Top Services:

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Transcription Services
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed

    Hugo Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Transcription Services
    • Translation Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Google
    • Meta
    • Outschool
    • Topicals
    • Attentive
    • Faire
    • Sakara
    • Aurora
    Data sourced from the agency's DesignRush profile

    Hugo Reviews & Testimonials

    • Greg Digneo
      Greg Digneo founder at content guppy
      5.0 ★

      B2B Review from Greg Digneo

      Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.

    • Nimmit Shah
      Nimmit Shah Owner at Pi Asset Management Ltd
      5.0 ★

      BPO Review from Nimmit Shah

      Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.

    • Jambu Subramanian
      Jambu Subramanian Senior Manager of Operations at Kasha Global
      5.0 ★

      Customer Support Review from Jambu Subramanian

      Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.

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    4.8 4.8 (8)
    5.0 5.0 (9)

  • Outsourced VA

    Support that changes your business life.

    Outsourced VA provides Philippines-based virtual assistants for inbound and outbound call handling, cold calling, customer service, sales and marketing support, real estate support, and administrative and bookkeeping tasks. The agency uses a three-step formula of client qualification across its operations...

    Top Services:

    • Call Centers
    • Customer Support
    • Phone Answering Services
    • Accounting
    • Transcription Services
    • Show more
    Location
    Iloilo City, Philippines
    Number of Employees
    50 - 99
    Average Hourly Rate
    $10/hr

    Outsourced VA Services

    • Call Centers
    • Customer Support
    • Phone Answering Services
    • Accounting
    • Transcription Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Rentifi Property Management
    • Real Brokerage
    • House Traders Florida
    • Happy Veg Inc.
    • Darren Jacklin
    • Helixos - Australia
    • Therapy IQ
    • Amalfi Jets
    Data sourced from the agency's DesignRush profile

    Outsourced VA Reviews & Testimonials

    • Joshua Kaiser
      Joshua Kaiser Member Growth and Success Rep at Amalfi Jets
      5.0 ★

      Customer Support Review from Joshua Kaiser

      The virtual agents provided excellent support on both handling inbound phone calls, and acting as our concierge support team. Their work ethic and dedication to improvement is incredibly encouraging to see. From top to bottom from supervisors to agents everyone strives for the best and is there to assist.

    • Anna Mistal
      Anna Mistal Virtual assistant at Happy Veg Inc
      5.0 ★

      Virtual Assistant Review from Anna Mistal

      Our team has been very impressed with the virtual assistants support. Tasks are handled efficiently, communication is clear, and the service has become a reliable part of our daily operations. The owner is a wonderful personprofessional, attentive, and truly committed to making sure all our expectations are met. Highly recommended.

    • Darren Jacklin
      Darren Jacklin World-Class Professional Speaker, Corporate Trainer and Angel Investor at Undisclosed
      5.0 ★

      Virtual Assistant Review from Darren Jacklin

      I would highly recommend Outsourced VA for any of your Virtual Assistant needs or for any business partnership. Outsourced VA has helped me so much to focus on what I do best. Their Virtual Assistants have helped organize my multitasking so that I now focus only on income generating activities.

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    4.6 4.6 (3)

  • Joyno Inc.

    Inspiring Joy We Serve We Deliver.

    While everyone is focused on artificial intelligence, joyno is focused on human intelligence. Our employees undergo a vigorous training regimen designed to enhance the enormous talent and innate thirst for knowledge they desire. A positive attitude and authentic gratitude fosters the team spirit to endure the...

    Top Services:

    • Call Centers
    • BPO
    • Customer Support
    • Phone Answering Services
    • Business Consulting
    • Show more
    Location
    Lapu-Lapu City, Philippines
    Number of Employees
    50 - 99
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000

    Joyno Inc. Services

    • Call Centers
    • BPO
    • Customer Support
    • Phone Answering Services
    • Business Consulting
    • Market Research
    • IT Services
    • Creative Services
    • Managed Services
    • Social Media Marketing
    • Digital Strategy
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Casa Amorosa
    • Vine Studio
    • The Tax Group
    • Vine Entertainment
    • One Light
    • Media Group
    • Interno
    Data sourced from the agency's DesignRush profile
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  • EmpireOne Contact Center

    Reliable BPO Contact Center for Call Handling

    Empire Solutions is a leading BPO contact center providing expert call handling and answering services. Connect with us anywhere for top call center solutions...

    Top Services:

    • BPO
    • Call Centers
    • Phone Answering Services
    • Customer Support
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    Location
    Toronto, Canada
    Number of Employees
    250 - 499
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000

    EmpireOne Contact Center Services

    • BPO
    • Call Centers
    • Phone Answering Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Real Estate Industry
    • Hospitality Industry
    • Insurance Industry
    Data sourced from the agency's DesignRush profile
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  • Reliance

    Cost-Effective Outsourcing Solutions

    We support businesses to succeed by outsourcing and providing centralised remote workers using cost effective solutions...

    Top Services:

    • Phone Answering Services
    • Call Centers
    • Customer Support
    • BPO
    • Show more
    Location
    Cheltenham, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $10/hr

    Reliance Services

    • Phone Answering Services
    • Call Centers
    • Customer Support
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Insurance Industry
    • Telecommunication Industry
    • Healthcare Industry
    Data sourced from the agency's DesignRush profile
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  • Brisk Web Services

    Brisk Web Services: Your Accelerator in the Digital Race.

    Brisk Web Services serves as your accelerator in the digital race, offering tailored strategies, measurable results, and a fervent commitment to driving businesses forward in the online realm. With a focus on delivering customized solutions and tangible outcomes, we are dedicated to propelling our clients to...

    Top Services:

    • Digital Services
    • Branding
    • Logo Design
    • Web Design
    • WordPress Website Design
    • Show more
    Location
    Ćuprija, Serbia
    Number of Employees
    Under 49
    Average Hourly Rate
    $10/hr
    Minimal Budget
    Under $1,000

    Brisk Web Services Services

    • Digital Services
    • Branding
    • Logo Design
    • Web Design
    • WordPress Website Design
    • SEO
    • Business Consulting
    • Translation Services
    • Customer Support
    • Transcription Services
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Kunsten
    • Atlas Agency Launch Lab
    • Mentoras
    Data sourced from the agency's DesignRush profile
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  • Call Serv Limited

    Taking ownership of every call and providing a quality experience the first time, every time.

    As a CCaaS our range of call center services includes customer care, telesurveys, customer contact, marketing services, web chats, email responses, technical support and work desk, customer insights, and data analysis. As a business process outsourcing provider in Trinidad and Tobago, we are committed to...

    Top Services:

    • Call Centers
    • HR Outsourcing
    • Phone Answering Services
    • Customer Support
    • Show more
    Location
    Chaguanas, Trinidad and Tobago
    Number of Employees
    100 - 249
    Average Hourly Rate
    $9/hr

    Call Serv Limited Services

    • Call Centers
    • HR Outsourcing
    • Phone Answering Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Brandstar
    • Telecommunications Services of Trinidad and Tobago
    • JMMB Bank
    • Unicomer Courts
    • Liberty Global
    • Flow
    • Total Benefits Specialists Limited Network
    • Rhand Credit Union
    • Massy Machinery
    • G4S Security
    Data sourced from the agency's DesignRush profile
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  • Hills Dot

    We Believe To Make Leaders

    Hills Dot is a rapidly expanding software development company committed to delivering outstanding services in web, mobile, and game development, as well as eCommerce, digital marketing, WordPress, SEO, and content writing. Our team tirelessly harnesses its artistic talents to transform your ideas into...

    Top Services:

    • Digital Services
    • Graphic Design
    • eCommerce Development
    • Web Development
    • WordPress Website Design
    • Show more
    Location
    Bahawalpur, Pakistan
    Number of Employees
    Under 49
    Average Hourly Rate
    $8/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    1 Project Listed

    Hills Dot Services

    • Digital Services
    • Graphic Design
    • eCommerce Development
    • Web Development
    • WordPress Website Design
    • Digital Marketing
    • SEO
    • IT Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Gorilla Commerce
    • Words Worth & Black
    • Panagoula Efthimiou
    • Bright Associates
    Data sourced from the agency's DesignRush profile
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    4.6 4.6 (11)

  • BolsterBiz India LLP

    Your success our process.

    BolsterBiz specializes in offshoring services designed to optimize efficiency and boost business performance. Our tailored solutions, including 24/7 Customer Support, Digital Marketing, and Data Analytics, cater to your unique business needs...

    Top Services:

    • Customer Support
    • Staff Augmentation
    • BPO
    Location
    Wilmington, Delaware
    Number of Employees
    100 - 249
    Average Hourly Rate
    $8/hr
    Minimal Budget
    $1,000 - $10,000

    BolsterBiz India LLP Services

    • Customer Support
    • Staff Augmentation
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Klover
    • FightCamp
    • ShipBob
    Data sourced from the agency's DesignRush profile
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  • Wazowski Outsourcing

    every call is a connection and every interaction is an opportunity.

    Founded in 2019, our call center has swiftly risen to prominence delivering expectational customer service solutions. Celebrating five years of consistent growth, we've reached the pinnacle of our industry. Join us in our journey to success where we prioritize your CSaT and unprecedent performance...

    Top Services:

    • Call Centers
    • BPO
    • Customer Support
    • Business Consulting
    • HR Outsourcing
    • Show more
    Location
    Cairo, Egypt
    Number of Employees
    250 - 499
    Average Hourly Rate
    $8/hr
    Minimal Budget
    Under $1,000

    Wazowski Outsourcing Services

    • Call Centers
    • BPO
    • Customer Support
    • Business Consulting
    • HR Outsourcing
    • Digital Marketing
    • Affiliate Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • AS Auto Moto Sale
    • Boca Connections
    • Folsay Investments
    • Silverlight
    Data sourced from the agency's DesignRush profile

    Wazowski Outsourcing Reviews & Testimonials

    • Mohamed Ahmad
      Mohamed Ahmad Review from Google
      1.0 ★

      Mohamed Ahmad's Review Sourced from Google

      Enslaved to people They took 4 in a batch and didn't accept a single one or compensate them for the time off. Why did they accept them in the first place? Enslaved.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
    Visit Website View Profile
    3.7 3.7 (20)

  • USA Outsource Today

    Outsource Smarter Grow Faster

    USA Outsource Today is an American-led business process outsourcing (BPO) company that helps organizations scale operations through skilled talent and AI-driven solutions. The company provides cost-effective outsourcing services across customer support, sales development, back-office operations, and digital...

    Top Services:

    • BPO
    • Phone Answering Services
    • Customer Support
    • Call Centers
    • Market Research
    • Show more
    Location
    Cebu City, Philippines
    Number of Employees
    50 - 99
    Average Hourly Rate
    $7/hr

    USA Outsource Today Services

    • BPO
    • Phone Answering Services
    • Customer Support
    • Call Centers
    • Market Research
    • Direct Marketing
    • Translation Services
    • Transcription Services
    • Business Consulting
    • HR Outsourcing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • AUS EMR CONV
    • Target Public
    • DME
    Data sourced from the agency's DesignRush profile
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  • Hit Rate Solutions

    Hit Rate Solutions: Affordable Call Center ForSMEs US Businesses

    Hit Rate Solutions provides high-quality customer support for global brands. As call center experts, reliability underscores our approach to inbound and outbound communications, wherein we help businesses exceed customer expectations daily...

    Top Services:

    • Call Centers
    • Phone Answering Services
    • Customer Support
    Location
    Chicago, Illinois
    Number of Employees
    100 - 249
    Average Hourly Rate
    $7/hr
    Minimal Budget
    Under $1,000

    Hit Rate Solutions Services

    • Call Centers
    • Phone Answering Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Mark Medeiros
    • David Tillman
    • Sandy Zell
    Data sourced from the agency's DesignRush profile

    Hit Rate Solutions Reviews & Testimonials

    • ALIMINA REYES HERNANDEZ
      ALIMINA REYES HERNANDEZ Review from Google
      5.0 ★

      ALIMINA REYES HERNANDEZ's Review Sourced from Google

      We have been using this call center for several months and we are very pleased. They answer calls quickly, the staff is friendly and well-trained, and the reports are clear and accurate. They have significantly improved the efficiency of our customer service.

    • Au-Niq Vybze
      Au-Niq Vybze Review from Google
      5.0 ★

      Au-Niq Vybze's Review Sourced from Google

      I use Hit Rate with my business and they have been very professional and attentive to my concerns and needs. Any adjustment I request, they are able to make. Hit Rate has an easy to use platform with great service. I'd recommend to anyone.

    • Ms RobynHood
      Ms RobynHood Review from Google
      1.0 ★

      Ms RobynHood's Review Sourced from Google

      They are a total ripoff. They play a good game to make it seem like they are doing something for you but reality they are not. You just waste your money with them. They string you along and then try blaming your leads as the reason they are not getting appts. That is false! Other people used the same leads and got results. Stay clear of these people. They are in the Philippines not in Chicago.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    3.0 3.0 (4)

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What Is An Outbound Call Center Company?

Outbound call center companies operate as customer communication hubs for their respective businesses clients.

The Telemarketing & Call Centers industry's market size is expected to increase 2% in 2022. Why?

As the name suggests, these companies make outbound calls to customers, prospects or other businesses on behalf of client organizations. These calls can be of telemarketing, sales, fund-raising or any other type to reach and attract the clients’ prospective customers.

Companies may also use their services to conduct market research and various surveys. Having in mind that a whopping 54% of consumers feel that companies need to develop more innovative ideas for customer engagement, these specialized companies may provide an ideal solution.

Outbound call centers can help organizations that are looking to scale and expand their business by getting in touch with their clients while keeping the costs in check.

Their main purpose is to cater to the client's customers and their needs - however, before hiring one, organizations need to understand their long-term and short-term goals, as well as their customers’ habits and needs.

Businesses use these specialized services to make their prospective and existing customers aware of their products and services. Every successful sale achieved via these services is referred to as an outbound sale.

Outbound call center companies
The Telemarketing & Call Centers industry's market size is expected to increase 2% in 2022.

What Do Outbound Call Centers Do?

Unlike conventional answering services, outbound call center companies function as business operators that employ customer support agents and sales representatives that make outgoing calls to third parties.

The purpose of making outbound calls can be:

  • Increasing sales
  • Sending follow-up mailings
  • Testing unknown markets with cold calling
  • Developing good customer relationships

As their name states, these agencies make outbound calls; however, some companies combine outbound and inbound calling.

Depending on the nature, type and the industry of client business, companies use these services for the purposes of:

  • Customer service calls
  • Customer notification
  • Updating customer/client contact list
  • Marketing Research
  • Surveys outreach
  • Telemarketing sales/cold calls
  • Warm calling existing customers
  • Nonprofit fundraising
  • Post-sale follow-ups
  • And more

By using major KPI metrics to measure an outbound call center's performance, client organizations can improve the overall customer experience, to positively impact their retention rates and reputation.

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What Is The Difference Between Inbound And Outbound Call Centers?

As their denomination might already suggest, the main difference between these specialized companies is their purpose and direction of calls.

While inbound call centers accept calls coming to the business, outbound call center companies, on the other hand, reach out to prospects for lead qualifications and sales effort.

Both services focus on delivering the highest level of customer satisfaction but inbound centers support teams manage customers and tend to any inquiries and potential issues they may report.

Outbound agents call customers that match their target audience to learn more about their needs and interests and meet them successfully.

Why Should You Opt For Outbound Call Center Services?

Outbound calling has proven to be one of the key sales channels for businesses in various industries - and there are numerous reasons to utilize it.

These types of call center companies provide professional support and resources that guarantee the success of your outbound sales efforts. Adding the latest trends to the mix can elevate your business further.

The main advantages of opting for this kind of services include:

1. Improved Customer Loyalty

Although their primary purpose is selling, outbound calls are not exclusively sales-related. They also keep clients engaged with a business, informed on their latest offers and make them feel valued with a personalized, direct approach. They drive prospects and existing customers down the conversion funnel and towards a potential purchase, and eventually towards brand advocacy and loyalty.

2. Improved Turnover Rate

Outbound calls can be extremely demanding and in-house teams often cannot respond to the challenges of large volumes of calls or daily deadlines. It’s an unwritten rule about the industry that call centers in general have a high turnover rate.

By contracting an outbound call center company, you avoid dedicating a large number of resources, hiring and training employees and getting a team of competent, well-trained professionals that make calls on your behalf.

This leads us to our next point...

3. Reduced Operating Costs

An outsourced 24/7 call center saves you both time and money. Instead of establishing your own outbound calling service, you can outsource it at a fraction of the cost that requires hiring, training, finding a physical location, equipment, setting up, maintenance, etc.

4. Improved Productivity

Outsourcing your outbound call efforts to respected specialized companies ensures your clients are in good hands. It also leaves your in-house employees with more time to focus on their other, primary duties.

Your internal business productivity increases simultaneously with customer satisfaction and ultimately, lead generation.

5. Better Lead Generation

Employing these services can take a lot of weight off your marketing team’s shoulders as outbound calls can acquire relevant, high-quality leads. With the right outreach campaigns, they’re able to secure them at a much higher rate than almost any single marketing strategy.

How Much Do Outbound Call Center Companies Charge For Their Services?

These companies typically offer three distinct pricing models:

  • Hourly rates
  • Pay for performance
  • Combined pricing

Most companies charge between $25 to $49 per hour, depending on factors like:

  • Program size
  • Program difficulty
  • Contract length

Most of them will not consider, or won’t be able to work on pay to performance basis unless the client company provides detailed information about the calling program’s:

  • Script and call guide
  • Reports
  • Training material
  • Recorded call samples

How To Choose The Best Outbound Call Center Service Provider?

How do you select the best outbound company for your business? Follow these steps when choosing your future partner:

1. Understand What Outbound Services They Offer

Do they only offer outbound call services or do they combine them with different services like direct mail, mail blasts, telemarketing, media advertising, etc.

2. Choose Between Dedicated Or Shared Agents

The best outbound call centers in the USA offer both dedicated and shared agents/reps. Dedicated agents are assigned only to your account or project, giving your company their full time and attention, while shared ones work for several clients simultaneously.

3. Location

Outsourcing your call efforts comes with different location options that bring cost-effectiveness and resource efficiency in their own way and measure:

  • Internal (within your premises)
  • External (hosted by these companies themselves)
  • Virtual (Cloud-based, using remote agents)

Decide on which functions of managing call center are most important, whether you want and/or need to be more involved, etc.

4. Security Measures

Security is one of the major factors to take into consideration when choosing an outbound partner. Whether on-premise or cloud-based, be sure to investigate their preventive measures around disaster recovery and redundancy.

5. Reputation

A proven track record is the key when you employ these specialized services, especially if you’re a player in the industry that’s reliant on outbound sales.

Try to find as much as you can about your prospective agency’s past experiences to swiftly weed out the unwanted options.

6. Regular Reports

One of the key reasons why companies opt for outsourcing, in general, is that the hired companies help them keep track of various activities and measure their performance.

In the sea of different outbound call center companies in the United States, always look for one that uses a reporting system that details campaign performance, so you can make timely and necessary adjustments effortlessly.

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10 Questions To Ask Outbound Call Center Companies Before You Hire One

Before selecting an ideal outbound call center in the US, make sure to gather as much information as you can about their company culture, approach to tasks and quality of work.

Ask them the following questions:

  1. What is your availability?
  2. What level of reporting can we expect?
  3. What call volume can you handle daily?
  4. What outbound services do you offer?
  5. Do you have relevant experience with my industry?
  6. What is your area of specialization?
  7. How long have you been in the business?
  8. How do you prove the quality of your services?
  9. How safe is my data and can you prove it?
  10. What are your working hours and how much do you charge?

…

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