Our directory of top call center companies in USA is based on five criteria, reviewed by 12 experts, and supported by over 300 verified reviews, all to help you choose a reliable partner and grow your business with the right support.
Find the Best Call Centers Across the USA
10 Companies-Rankings updated: September 07, 2026
Every call center provider featured on DesignRush is evaluated for service scope, delivery quality, and verified client feedback. Some featured placements may be paid.
IdeasUnlimited is a United States call center company offering affordable 24/7 inbound and outbound support, multilingual services, virtual assistance, technical support, and medical billing across ecommerce, healthcare, real estate, and fintech industries since 2010...
Top Services:
Call Centers
Phone Answering Services
IT Services
BPO
Customer Support
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Location
Sugar Land, Texas
Number of Employees
100 - 249
Average Hourly Rate
$10/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
2 Projects Listed
IdeasUnlimited Services
Call Centers
Phone Answering Services
IT Services
BPO
Customer Support
Transcription Services
Market Research
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
BabeBox
PatPat
Sapphire
Messenio
Stevens Realty
Justin TV (now known as Twitch TV)
Data sourced from the agency's DesignRush profile
IdeasUnlimited Reviews & Testimonials
Kimberly Weber
President and Founder at Iowa Home Care
5.0★
BPO Review from Kimberly Weber
We brought on IdeasUnlimited to help with our back office work so our nurses and staff could stay focused on clients. They handle scheduling, reports, emails, and client inquiries, and they picked up new tasks fast with very little training. The time we save is huge, and it makes our daily operations smoother. What I like most is they really try to fit into how we work, so it feels like they are part of our own team. The onboarding took a little time, but once we got set, everything has been running well.
Miriam Woodward
Founder President and CEO at De Dios Consulting
5.0★
BPO Review from Miriam Woodward
IdeasUnlimited has been a dependable partner for us at De Dios Consulting. They handle our scheduling, emails, research, and reports, which freed up time for us to focus on clients. What I value most is how quickly they adapt and how much they feel like part of our team. The only challenge was getting them up to speed on a few tools, but once they learned, everything has been smooth.
Jeffrey Bill
Founder & CEO at Sunrise Treatment Center
5.0★
Medical Review from Jeffrey Bill
Working with IdeasUnlimited has been a real help for us at Sunrise Treatment Center. We brought them in to handle our medical billing so our staff could focus more on patients. They learned our system fast and cut down on errors which meant we got paid quicker and had better cash flow. Communication has always been easy and they adjust when we need something changed. What stood out most is how detailed and reliable they are. Nothing is ever perfect but they came pretty close.
Reviews verified by DesignRush and sourced from the agency's profile
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Comprehensive Outsourced Customer Support Services
Uassist.ME is a nearshore call center provider delivering bilingual BPO, customer service, technical support, and virtual assistant services to 120+ U.S. companies across healthcare, legal, real estate, and ecommerce, with SOC 2 Type II, PCI-DSS, and HIPAA compliance since 2009...
Top Services:
BPO
Call Centers
Phone Answering Services
Customer Support
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Location
Miami, Florida
Number of Employees
500 - 999
Average Hourly Rate
$15/hr
Minimal Budget
$1,000 - $10,000
Uassist.ME Services
BPO
Call Centers
Phone Answering Services
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Pica Pica
Avanti Way Realty
NuSvara
Data sourced from the agency's DesignRush profile
Uassist.ME Reviews & Testimonials
Benjamin Conboy
Founder at NuSvara
4.5★
Translation Services Review from Benjamin Conboy
Benjamin Conboy of NuSvara praises Uassist.ME assistant's skills and output. NuSvara highlights the assistant's ability to learn, be proactive, and deal with daily technical issues. (Source: 3rd Party Review Platform)
Beth Dorian
Former Owner at Platteville Family Dentistry
4.0★
Virtual Assistant Review from Beth Dorian
According to Beth Dorian of Platteville Family Dentistry, Uassist.ME provided exceptional support services. The virtual assistant provided by Uassist.ME helped the dental clinic become more profitable by shifting the focus to its core businesses. The collaboration is ongoing, and Platteville Family Dentistry praises the team’s consistent communication and cooperation. (Source: 3rd Party Review Platform)
Lydia Martinez
Founder & CEO at Elle Marketing And Events
5.0★
Virtual Assistant Review from Lydia Martinez
According to Lydia Martinez of Elle Marketing and Events, Uassist.ME's assistant does a phenomenal job. Their support has improved Elle Marketing and Events' turnaround times and alleviated its administrative burdents. Uassist.ME assistant's preparedness allowed them to hit the ground running. (Source: 3rd Party Review Platform)
Reviews verified by DesignRush and sourced from the agency's profile
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Trusted Advisors, VARs, Managed IT & Technology Broker Services.
Internet Nerdz stands as a premier technology services and consulting firm, dedicated to crafting innovative solutions tailored to meet the intricate demands of your digital transformation journey. With a steadfast commitment to excellence, we specialize in developing cutting-edge strategies and solutions...
Top Services:
IT Services
Managed Services
Cloud Consulting
Cybersecurity
IT Compliance Solution
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Location
Pensacola, Florida
Number of Employees
Under 49
Average Hourly Rate
$200/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
1 Project Listed
Internet Nerdz Services
IT Services
Managed Services
Cloud Consulting
Cybersecurity
IT Compliance Solution
Business Consulting
Call Centers
Phone Answering Services
IoT
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Clearspan Communications
Cynergy HiTech
Innisfree Hotels
Tandy Leather
Higgenbotham Insurance Agency
Northland Development
Prominence Hospitality
Fora Financial
Entouch Controls
Nexxiot Inc.
Data sourced from the agency's DesignRush profile
Internet Nerdz Reviews & Testimonials
Scott Berg
VP of Operations at Sigma Funding Group
5.0★
IT Services Review from Scott Berg
If you're looking for a company to handle your IT and telephony needs then Scott and his team at Internet Nerdz is who you should be working with. They have my highest recommendation!
Shaun Green
Review from Google
5.0★
Shaun Green's Review Sourced from Google
Internet Nerdz has been a game-changer for my business. Their team is responsive, knowledgeable, and genuinely committed to helping their clients succeed. They made everything simple and stress-free, from setup to ongoing support. Highly recommend for anyone looking for reliable and expert service!
Angelica Cervantes
Review from Google
5.0★
Angelica Cervantes's Review Sourced from Google
In an increasingly digital world, partnering with Internet Nerdz Inc is a strategic move towards achieving your business goals. With their unparalleled expertise, dedication to excellence, and commitment to customer satisfaction, they are truly the gateway to digital success. Whether you're a startup, a small business, or a multinational corporation, Internet Nerdz Inc has the tools and the talent to propel your brand to new heights.
Reviews verified by DesignRush and sourced from the agency's profile
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CIENCE Technologies is a B2B Lead Generation and Sales Acceleration Company...
Top Services:
Email Marketing
Digital Marketing
Call Centers
Location
Denver, Colorado
Number of Employees
1000 & Up
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
CIENCE Technologies Services
Email Marketing
Digital Marketing
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Microsoft
SAP
FIVESTARS
Travel Tripper
Raise
Segmint
Second Genome
Classy
Data sourced from the agency's DesignRush profile
CIENCE Technologies Reviews & Testimonials
Josh Kaye
Founder at Bake Me A Wish
1.0★
Lead Generation Review from Josh Kaye
Complete Scam.
Hired them for lead generation.
Delivered bogus made up leads.
Beat us for 10,000$.
Zero return.
Avoid at all costs.
Josh Kaye
Founder at Bake Me A Wish
1.0★
Email Marketing Review from Josh Kaye
I recently engaged Cience Lead Generation, paying $10,000 for 250 qualified leads, expecting a professional service and solid prospects. Unfortunately, what I received was far from that. The leads they presented were completely fabricatednone of the individuals or businesses had requested information about my company. In fact, we obtained sworn affidavits from many of these so-called "leads" affirming they had never heard of us or requested any information.
This is a blatant scam, and we're now in the process of pursuing legal action against Cience to recover our full payment. If you are considering working with them for lead generation, I strongly urge you to reconsider. Their practices are fraudulent, and you risk losing a significant amount of money without getting anything of value in return. We were misled, and now we're facing the consequences of trusting this company. Dont make the same mistake.
Joel Mantecon
seo at Hirebook
4.0★
Financial Review from Joel Mantecon
I have worked with with the CIENCE team for over two years already. They provided my company with a team of SDRs that helped us with our lead generation efforts.
Overall, we feel satisfied with our investment, as we have seen an increase in sales and organization.
Reviews verified by DesignRush and sourced from the agency's profile
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B2B Lead Generation | B2B Appointment Setting | Cold Calling Services and More
CallingAgency books qualified B2B appointments with decision makers for your sales team. We have served more than 2,100+ businesses across 50+ industries in the US, Canada, and Australia...
Top Services:
Call Centers
Customer Support
Digital Marketing
Location
New Castle, Delaware
Number of Employees
250 - 499
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
Calling Agency Services
Call Centers
Customer Support
Digital Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
BlackWulff is an advisory-led offshore recruitment partner helping US firms build disciplined, long-term teams across finance, accounting, operations, and digital roles. We focus on alignment, structure, and performance not volume hiring...
Top Services:
HR Outsourcing
Customer Support
Call Centers
Business Consulting
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Location
Cheyenne, Wyoming
Number of Employees
Under 49
Average Hourly Rate
$20/hr
Minimal Budget
$1,000 - $10,000
BlackWulff Services
HR Outsourcing
Customer Support
Call Centers
Business Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
GBC Digital Marketing is a Houston-based firm dedicated to helping clients make more money with cutting-edge digital solutions. Founded in 2004, we specialize in SEO strategies (Search Engine Optimization), lead generation, PPC advertising and Artificial Intelligence technologies. Our solutions are all...
Top Services:
SEO
Digital Marketing
PPC
Social Media Marketing
Web Design
Show more
Location
Houston, Texas
Number of Employees
Under 49
Minimal Budget
$1,000 - $10,000
GBC Digital Marketing Services
SEO
Digital Marketing
PPC
Social Media Marketing
Web Design
Call Centers
Web Development
Software Development
Digital Strategy
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Feldman Lee PLLC
Adan G. Vega
Associates Houston Sports Awards
Texan Roofing
Foot & Ankle Specialists The Woodlands
Data sourced from the agency's DesignRush profile
GBC Digital Marketing Reviews & Testimonials
Ryan Talbert
Review from Google
5.0★
Ryan Talbert's Review Sourced from Google
Cindy and her team do amazing work! great updates on changes and always flexible in our needs
Clean Cut Landscape Co.
Review from Google
5.0★
Clean Cut Landscape Co.'s Review Sourced from Google
We have been working with Cindy at GBC Digital marketing for several months and it’s been great. Our new website has never had us rank this high on Google searches. She is very accessible and has great ideas to promote your business online.
John Deveau
Review from Google
5.0★
John Deveau's Review Sourced from Google
I've used Graphics by Cindy to build three websites for me over the last several years for different businesses and every one has turned out perfectly. Cindy is able to take the ideas that are 'in my head' and build it out into a functional website that is user friendly and gets our business message across. Would highly recommend for anyone who has a business that needs to bring their website into the 21st century or is starting from scratch.
Reviews verified by DesignRush and sourced from the agency's profile
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The powerhouse of B2B lead generation, Abstrakt Marketing Group is uniquely poised to maximize your growth potential. Founded a little over 10 years ago in St. Louis, we now serve 1700+ clients across the nation with 550 employees at our disposal! Our full-service approach and comprehensive inbound/outbound...
Top Services:
Content Marketing
Social Media Marketing
Digital Marketing
Graphic Design
Creative Services
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Location
St. Louis, Missouri
Number of Employees
500 - 999
Average Hourly Rate
$149/hr
Minimal Budget
$1,000 - $10,000
Abstrakt Marketing Group Services
Content Marketing
Social Media Marketing
Digital Marketing
Graphic Design
Creative Services
Video Production
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Accounting Industry
Construction Industry
Finance Industry
Data sourced from the agency's DesignRush profile
Abstrakt Marketing Group Reviews & Testimonials
Nick B
Review from Google
5.0★
Nick B's Review Sourced from Google
With Abstrakt, I got more than just a web development team. They delivered a true comprehensive digital strategy. I hire Abstrakt for an update to the company website, with a focus on improving our Google search rankings. They started with a thorough strategy, tying their work back into specific goals and Google keywords. But the artistic talent showed with the actual site development. They wrote the text for each of the pages; each page was better than anything I could write. But beyond text, the images, site layout, colors, etc. They all reflected a consistent design language that subtly and constantly reinforced my marketing message. Even when I insisted on extra content that only appealed to a small market segment, they reformatted that content to drive the same compelling message as the rest of the site. And it worked. Within one week of launch, I got a new lead from the site. Abstrakt was a complete package of expertise. At every step, they delivered better than anything I could achieve. That was the expertise I valued.
Jillian Mayott
Review from Google
5.0★
Jillian Mayott's Review Sourced from Google
Working with Abstrakt has been a real partnership — you truly get back what you put into it. I’ve had the pleasure of working closely with Sarah Ernst, and she has been the key reason we continue to grow with Abstrakt.
Sarah has taken the time to really understand the Alltek brand and has consistently presented it in a way that feels authentic, professional, and aligned with who we are. Because of her dedication and creativity, we’ve been able to not only expand our reach but also build genuine connections with new businesses.
She is proactive, collaborative, and always focused on what will help us succeed — the kind of partner you want in your corner. Sarah is absolutely the standout of our experience with Abstrakt, and I can’t recommend her highly enough!
GPG Admin
Review from Google
5.0★
GPG Admin's Review Sourced from Google
We love Abstrakt Marketing Group! Every year they bring a large group of employees to volunteer at our shelter. They are such a fun, hard working group and we almost always have at least a couple employees that decide to adopt or foster a pet while they are here volunteering! Shout out to Abstrakt for giving back to their community in such a meaningful way!
Thank you from your friends at Gateway Pet Guardians!
Reviews verified by DesignRush and sourced from the agency's profile
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Unlock Your Business Potential with Our IT Mastery!
At Netsec, a distinguished IT consulting firm, we specialize in the management of intricate networks and security infrastructure, demonstrating our expertise across a diverse range of technologies...
Top Services:
Cybersecurity
IT Services
IT Compliance Solution
Cloud Consulting
Managed Services
Show more
Location
New York City, New York
Number of Employees
Under 49
Average Hourly Rate
$120/hr
Minimal Budget
$1,000 - $10,000
Netsec Services
Cybersecurity
IT Services
IT Compliance Solution
Cloud Consulting
Managed Services
IoT
Software Development
Business Consulting
Call Centers
DevOps Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Colucci Associates
Elias Properties
RMA Develpment
Data sourced from the agency's DesignRush profile
Netsec Reviews & Testimonials
Lisa Colucci
Review from Google
5.0★
Lisa Colucci's Review Sourced from Google
Excellent service! Hemil is always quick to respond and resolves any issues effectively. Would highly recommend.
Reviews verified by DesignRush and sourced from the agency's profile
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Dispatching Answering Service provides 24/7/365 dispatch support and phone answering support for transport and service-based businesses. We help small and mid-sized businesses stay connected with their customers while also offering free digital marketing services to improve online visibility and growth...
Top Services:
Phone Answering Services
Call Centers
Customer Support
Digital Marketing
SEO
Show more
Location
Houston, Texas
Number of Employees
Under 49
Average Hourly Rate
$6/hr
Minimal Budget
$1,000 - $10,000
Dispatching Answering Service Services
Phone Answering Services
Call Centers
Customer Support
Digital Marketing
SEO
Web Design
Web Development
PPC
Social Media Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Frequently Asked Questions About Call Center Companies
What services do these types of companies in US usually offer?
Call centers encompass specialized agencies that manage both incoming and outgoing customer phone calls, often providing customer service, technical support, or sales services. These providers use advanced technologies to route and handle calls efficiently, thus maintaining effective communication between businesses and their clients.Â
They typically offer services such as:
Inbound customer support: Providers handle incoming calls related to general inquiries, complaints, billing questions, and service issues
Technical and help desk support: Agents assist customers with troubleshooting products, resolving service disruptions, and escalating complex problems
Outbound calling services: These include sales outreach, follow-ups, customer surveys, reminders, and customer retention calls
Order management and account support: Providers help process orders, manage returns, update customer information, and assist with payments
Multichannel support: Many providers engage customers through phone, email, live chat, SMS, and social media messaging
Appointment scheduling and lead qualification: Some providers manage bookings and screen inquiries before routing them internally
In the US, over 50% of companies outsource at least part of their customer service operations.
How much does it cost to hire these services in the United States?
Industry pricing benchmarks show that standard inbound customer support is commonly priced between $20 and$30 per hour for US-based agents, depending on coverage hours and agent experience. Pricing for call center firms in the United States is typically based on usage, call volume, and service complexity rather than a single flat rate.
More specialized services, such as advanced technical support or compliance-driven call handling, often cost more and typically range from $30 to $50 per hour due to higher training and skill requirements.
In addition to service fees, technology costs can significantly affect total pricing.
Call center software alone can cost around $75 per agent per month, and this figure does not include staffing, call handling, or operational services.
What additional costs should businesses expect beyond base pricing?
Many providers in the United States charge setup or onboarding fees for agent training, system integration, and quality assurance work, which may not be included in the hourly quote.
Technology and software can add separate expenses, such as customer relationship management (CRM) tools, call routing systems, or analytics platforms.
Infrastructure and operational overhead, including telecommunications, hardware, and office costs, also contribute to total expenses for US-based programs.
Finally, specialized services such as after-hours support, multilingual support, or advanced reporting often come with premium charges.
How long does it usually take to set up and begin with the services?
Launching a call center program in the United States typically takes anywhere from a few weeks to several months.
Small or virtual call center programs in the US can often launch within a few weeks, as setup usually involves selecting software, hiring agents, and completing training without physical infrastructure.
Larger on-site or traditional call centers typically require 3 to 6 months to launch due to facility setup, telephony, and hardware installation, large-scale hiring, and compliance requirements.
In general, the team size, service complexity, technology requirements, and whether the operation is virtual or on-site are the primary factors that determine how quickly a call center program can go live in the US.Â
What types of businesses typically work with call center companies in the USA?
Many businesses rely on these companies to handle customer service and support, particularly when call volumes are high or 24/7 availability is required. Common industries include:
Telecommunications: Handles massive customer inquiries about plans, outages, billing, and tech issues that benefit from dedicated phone support
Healthcare: Needs structured patient communication for scheduling, billing, follow-ups, and after-hours assistance
Financial services and insurance: Requires careful call handling for claims, account questions, fraud alerts, and compliance issues
Retail and eCommerce: Manages order help, returns, delivery questions, and loyalty support that phone reps often resolve faster
Technology and SaaS: Uses live agents for onboarding, troubleshooting, and complex product explanations where self-service falls short
Travel, real estate, legal, and home services: Frequently convert incoming inquiries into bookings or leads, making missed calls costly
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