Our directory of top call center companies in USA is based on five criteria, reviewed by 12 experts, and supported by over 300 verified reviews, all to help you choose a reliable partner and grow your business with the right support.
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
Hugo
VerifiedVerified by the DesignRush team for authenticity and credibility.World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages
Hugo is a U.S. call center company offering outsourced customer support, trust and safety, and digital operations to 150+ clients like Google, Meta, and Upwork across gaming, SaaS, fintech, and ecommerce. Teams are assembled in as little as two weeks, with ISO 27001 and HIPAA certifications...
Top Services:
- Customer Support
- Call Centers
- BPO
- Phone Answering Services
- Transcription Services
- Show more
- Location
- Chicago, Illinois
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 8 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsHugo Services
Data sourced from the agency's DesignRush profileGoogle Meta Outschool Topicals Attentive Faire Sakara Aurora
Hugo Reviews & Testimonials
B2B Review from Greg Digneo
Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.
BPO Review from Nimmit Shah
Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.
Customer Support Review from Jambu Subramanian
Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsGlobal Support Redefined!
IdeasUnlimited is a United States call center company offering affordable 24/7 inbound and outbound support, multilingual services, virtual assistance, technical support, and medical billing across ecommerce, healthcare, real estate, and fintech industries since 2010...
Top Services:
- Call Centers
- Phone Answering Services
- IT Services
- BPO
- Customer Support
- Show more
- Location
- Sugar Land, Texas
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 2 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsIdeasUnlimited Services
Data sourced from the agency's DesignRush profileBabeBox PatPat Sapphire Messenio Stevens Realty Justin TV (now known as Twitch TV)
IdeasUnlimited Reviews & Testimonials
BPO Review from Kimberly Weber
We brought on IdeasUnlimited to help with our back office work so our nurses and staff could stay focused on clients. They handle scheduling, reports, emails, and client inquiries, and they picked up new tasks fast with very little training. The time we save is huge, and it makes our daily operations smoother. What I like most is they really try to fit into how we work, so it feels like they are part of our own team. The onboarding took a little time, but once we got set, everything has been running well.
BPO Review from Miriam Woodward
IdeasUnlimited has been a dependable partner for us at De Dios Consulting. They handle our scheduling, emails, research, and reports, which freed up time for us to focus on clients. What I value most is how quickly they adapt and how much they feel like part of our team. The only challenge was getting them up to speed on a few tools, but once they learned, everything has been smooth.
Medical Review from Jeffrey Bill
Working with IdeasUnlimited has been a real help for us at Sunrise Treatment Center. We brought them in to handle our medical billing so our staff could focus more on patients. They learned our system fast and cut down on errors which meant we got paid quicker and had better cash flow. Communication has always been easy and they adjust when we need something changed. What stood out most is how detailed and reliable they are. Nothing is ever perfect but they came pretty close.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsQualified Leads In Your Pipeline
Pipeful runs B2B appointment setting and lead generation campaigns using AI-assisted targeting, cold email outreach, and SDR-led qualification across 180+ countries. The agency draws from a database of 300 million verified business emails spanning 75+ industries and serves clients globally...
Top Services:
- Email Marketing
- Direct Marketing
- Call Centers
- Location
- San Francisco, California
- Number of Employees
- 100 - 249
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 6 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsPipeful Services
Data sourced from the agency's DesignRush profileGoogle Societe Generale Seismic Tenstorrent Yotpo Microsoft
Pipeful Reviews & Testimonials
Lead Generation Review from Lucas Delacroix
Prior to teaming up with Pipeful, we faced challenges in reaching potential clients efficiently. With their expertise, Pipeful crafted customized email campaigns and pinpointed high-quality leads. Consequently, we successfully met our Key Performance Indicators (KPIs), scheduled numerous face-to-face meetings, and broadened our sales pipeline. Their assistance not only saved us time but also heightened our likelihood of closing deals.Pipeful went above and beyond our expectations, surpassing our KPIs by 150% in the initial month and securing an impressive 49 face-to-face appointments for our sales team within just two months. Their expertise in creating impactful email campaigns and identifying high-quality leads proved to be invaluable. Additionally, their team's culture is outstanding they are not only intelligent and highly skilled but also exceptionally responsive.High-quality agencies may sometimes come with a slightly higher price tag.I strongly recommend their services for efficient lead generation and appointment booking. Their expertise and performance are evident, and the team's responsiveness and intelligence significantly enhance the collaboration.
Lead Generation Review from Guillaume Leclerc
We opted to explore a lead acquisition agency as we aimed to elevate our business to a higher tier. Recognizing our current lack of expertise in this area, we decided it was prudent to enlist the assistance of professionals. Pipeful assumed key responsibilities, such as pinpointing and drawing in potential clients, arranging meetings with decision-makers, and ensuring genuine interest from prospects in our services. The outcome has left us elated, with a total of 60 confirmed appointments featuring clients who meet our criteria. This level of success is unprecedented in our past experiences.We have successfully secured 120 confirmed appointments with promising leads.The sales pipeline has been expanded, opening up new opportunities for business expansion.We are content with the overall partnership and the caliber of leads that have been generated.Ensure a thorough examination of Pipeful's track record and personalized strategy before engaging their services for lead generation and sales development. To maximize the benefits of your collaboration, clearly define your objectives and goals, and prioritize open communication, honest feedback, and transparent reporting.
Lead Generation Review from Léo Fontaine
Finding clients has consistently been the biggest challenge for our team. However, thanks to Pipeful, our pipeline is growing rapidly. In just one year of working with Pipeful, we closed more deals than we could have imagined. The success has led us to hire two additional sales managers to effectively handle the leads generated by Pipeful and facilitate faster scaling. Pipeful exceeded my expectations. Unlike many lead generation agencies that often generate unqualified leads, Pipeful kept their promises, delivering high-quality leads. Additionally, the collaboration provided valuable insights into our target market and options for positioning our brand.Pipeful has played a crucial role in broadening our client base in the US. Before partnering with them, we had a substantial number of loyal customers in the EMEA region. However, we were eager to extend our market reach and establish long-term relationships with clients in North America. Over the past year of collaboration with Pipeful, the experience has been nothing short of amazing. Our pipeline has seen unprecedented growth during this period.Currently, there's nothing to note that we dislike. The team is highly responsive and consistently delivers exceptional performance.Prior to this, I had the opportunity to collaborate with other lead generation agencies. Despite their grand promises, they, unfortunately, fell short of delivering the desired results. However, working with Pipeful was a completely different experience. Their extensive sales experience and realistic assessment of the situation influenced the strategies they employed to attract potential clients. In the first month of our collaboration, numerous appointments were booked on our calendar. Now, we are contemplating continuing our partnership. Therefore, I wholeheartedly recommend working with them.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsYour Partner in AI-Enabled Development, Marketing, eCommerce, Data Management, BI and Ops.
Tech2Globe is an India-based BPO/KPO firm with a U.S. presence, offering inbound and outbound call center services, telemarketing, customer support, and virtual assistance to businesses across ecommerce, healthcare, finance, and retail industries, with over 14 years of experience...
Top Services:
- Digital Marketing
- Web Development
- eCommerce Development
- Web Design
- Social Media Marketing
- Show more
- Location
- New York City, New York
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 16 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsTech2globe Services
Data sourced from the agency's DesignRush profileDelivery Hero Follett AoNHewitt Frontier Biscuits Mahmayi Foodora go-mechanic Patanjali Abrams cantabil
Tech2globe Reviews & Testimonials
SEO Review from Jason Wilson
Tech2Globe Web Solutions has helped us increase website traffic, admission inquiries, and key landing page engagements. They've also reduced bounce rates, attracted more serious prospective families, and improved the admission team's efficiency. Moreover, the team is organized and proactive.
Lead Generation Review from Eve Casha
I recently worked with Tecg2globe for chat support services and lead generation for my cosmetic business, and the experience was exceptional! Their expertise in enhancing customer engagement significantly boosted our online interactions and generated valuable leads. The team's professionalism, attention to detail, and proactive communication made the process seamless. Thanks to Tecg2globe, we've seen a noticeable increase in customer inquiries and sales! Highly recommended!
Amazon SEO Review from Patrick Pichette
I had the pleasure of working with Tech2globe to help maintain a consistent ACoS and optimize my Amazon SEO, and I couldn't be more impressed with the results. Their expertise in both areas has been invaluable. They not only helped me streamline my advertising efforts but also enhanced my product listings to improve visibility and rankings on Amazon. Thanks to their tailored strategies, my campaigns have been more efficient, and I've seen a significant increase in conversions. I highly recommend Techh2globe to anyone looking to boost their Amazon performance!
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsAI-Powered Support-as-a-Service Company Focused on the Tech Industry
SupportYourApp is a U.S.-based call center company providing outsourced customer support, technical support, live chat, and help desk services in 60+ languages to 250+ clients including Mastercard, Calm, and MacPaw across SaaS, fintech, and ecommerce since 2010...
Top Services:
- Customer Support
- Call Centers
- BPO
- Phone Answering Services
- Staff Augmentation
- Show more
- Location
- Wilmington, Delaware
- Number of Employees
- 1000 & Up
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 13 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsSupportYourApp Services
Data sourced from the agency's DesignRush profileMastercard Skylum Waverly Labs Softorino Flibco
SupportYourApp Reviews & Testimonials
Customer Support Review from Bogdan Czako
We've been working with SupportYourApp to handle technical support, including product-related questions, password resets, tracing user traffic, and assessing request severity. The team started with two shared consultants and one dedicated consultant and now operates with two members, providing consistent support via email. Their performance has been outstanding, earning perfect 10/10 ratings in our internal performance reviews, and the project has remained extremely stable over time. The team has grown in expertise and reliability to the point where one dedicated agent now attends our annual gathering in Switzerland every year. Their support continues to exceed our expectations.
Customer Support Review from Joseph Pinto
We partnered with SupportYourApp to build a 24/7 multilingual support team operating securely from theoffice to serve our growing global customer base. The team structure has evolved over time and nowincludes French-, Spanish-, and English-speaking consultants, as well as Sales agents and part-time SocialMedia Research support.They manage our email, chat, and phone support 24/7, enabling us to assist customers in multiple languages andmaintain an average email response time of under one hour. We truly appreciate their strong adherence to SLAs,consistent performance, and proactive communication. SupportYourApp has proven to be a reliable and effectivepartner in scaling our customer support operations.
Customer Support Review from José Manuel Val Merinero
We partnered with SupportYourApp to resolve ongoing billing and video service issues that were impacting customer satisfaction. They provided efficient email support through a dedicated consultant, ensuring consistent and personalized assistance. Communication was clear and well-structured, with defined guidelines that kept our interactions focused. Their support hours from 5 PM to 1 AM EET allowed timely resolutions outside regular business hours.We valued the consultants loyalty, consistency, and efficiency, which contributed to smooth operations. SupportYourApp has been a reliable and effective partner in addressing our service challenges.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsRedefining Customer Experience
Top Customer Service is a U.S. call center company providing 24/7 inbound and outbound call handling, AI-augmented support, omnichannel engagement, and back-office services to 800+ clients including Big Lots, across retail, healthcare, fintech, and manufacturing industries, with 1,200+ agents worldwide...
Top Services:
- Customer Support
- Call Centers
- BPO
- Phone Answering Services
- Show more
- Location
- Albany, New York
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 26 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsTop Customer Service Services
Data sourced from the agency's DesignRush profileTrainual Inc 15Five ElectrIQ Marketing YCharts PERQ GMass Heinz Marketing Inc Arch-Con Corporation
Top Customer Service Reviews & Testimonials
Customer Support Review from Manoj Thenua
I recently engaged a customer support provider to manage client service and support tasks for my healthcare-oriented platform. From the outset, their team was extremely professional, responsive and attentive. Their onboarding process was smooth, prompt, and well-organized. Throughout the project they handled all support tickets including account queries, billing questions, technical issues and general user guidance with empathy and clarity.What impressed me most was their commitment to quality: they consistently responded quickly to inquiries (often within minutes), maintained a helpful and courteous tone, and followed up until the users problems were fully resolved. Feedback from my users has been overwhelmingly positive: many praised how easy it was to get help and how satisfied they were with the assistance.Thanks to their efficient support, user satisfaction and retention improved noticeably compared to the period before they handled support. I also experienced fewer escalations and received fewer complaints overall. Their professionalism and consistency gave me peace of mind and freed me to focus on growing the platform rather than handling day-to-day support issues.Overall, working with them has been a very positive and productive experience the quality of support exceeded my expectations.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsComprehensive Outsourced Customer Support Services
Uassist.ME is a nearshore call center provider delivering bilingual BPO, customer service, technical support, and virtual assistant services to 120+ U.S. companies across healthcare, legal, real estate, and ecommerce, with SOC 2 Type II, PCI-DSS, and HIPAA compliance since 2009...
Top Services:
- BPO
- Call Centers
- Phone Answering Services
- Customer Support
- Show more
- Location
- Miami, Florida
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $15/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsUassist.ME Services
Data sourced from the agency's DesignRush profilePica Pica Avanti Way Realty NuSvara
Uassist.ME Reviews & Testimonials
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Translation Services Review from Benjamin Conboy
Benjamin Conboy of NuSvara praises Uassist.ME assistant's skills and output. NuSvara highlights the assistant's ability to learn, be proactive, and deal with daily technical issues. (Source: 3rd Party Review Platform)
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Virtual Assistant Review from Beth Dorian
According to Beth Dorian of Platteville Family Dentistry, Uassist.ME provided exceptional support services. The virtual assistant provided by Uassist.ME helped the dental clinic become more profitable by shifting the focus to its core businesses. The collaboration is ongoing, and Platteville Family Dentistry praises the team’s consistent communication and cooperation. (Source: 3rd Party Review Platform)
Virtual Assistant Review from Lydia Martinez
According to Lydia Martinez of Elle Marketing and Events, Uassist.ME's assistant does a phenomenal job. Their support has improved Elle Marketing and Events' turnaround times and alleviated its administrative burdents. Uassist.ME assistant's preparedness allowed them to hit the ground running. (Source: 3rd Party Review Platform)
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsNo More Missed Business Calls
AssistRing is a call center company serving U.S. businesses with AI-powered virtual receptionists, inbound and outbound call center services, live chat, customer service outsourcing, order taking, and back-office support across ecommerce, healthcare, SaaS, hospitality, and fintech industries...
Top Services:
- Call Centers
- Email Marketing
- Digital Marketing
- BPO
- IT Services
- Show more
- Location
- Stratham, New Hampshire
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $7/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 10 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAssistRing Services
Data sourced from the agency's DesignRush profileRoyal Nawaab Pyramid Amazewholesale LLC Techahoi LLC
No SDR Headaches, No Stress
LevelUp Leads specializes in optimizing sales processes by overseeing every aspect of clients' outbound strategies, from acquiring relevant data to executing meticulously crafted campaigns. With a dedicated team managing outreach efforts, clients can confidently devote their time to closing deals and driving...
Top Services:
- Email Marketing
- Digital Strategy
- Social Media Marketing
- Direct Marketing
- Call Centers
- Show more
- Location
- Lafayette, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $49/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsLevelUp Leads Services
Data sourced from the agency's DesignRush profileOkendo ecotrak Navigator
LevelUp Leads Reviews & Testimonials
Email Marketing Review from Atif Gagguturu
We are a document collection specializing in loan document gathering and invoice management software company. We hired LevelUp Leads to increase the amount of sales and demos we got.So we have been having trouble getting leads. As such we were searching for a marketing company to help us find more customers. We stumbled upon LevelUp Leads and found they came with a lot of good recommendations. It is benefiting us by giving us a better direction to get more leads. I like the weekly reviews where we can see what we are doing good. I also like being given reports of who is being responsive to our campaigns. I like how the LevelUp Leads explains what exactly the campaigns are doing and why they are doing the things they are doing and how it can get us out there. I especially like the recommendations given to our company for our other advertising projects.
Digital Strategy Review from Troy Deason
Levelup Leads provides various digital marketing services for our healthcare testing services company. The team's tasks range from paid media and reporting to email campaign optimization and landing page creation. We are pleased with Levelup Leads' services. What's been most impressive about the team is their project management skills, they execute tasks efficiently and hold weekly meetings to ensure everyone's in synchronization. Their problem-solving capabilities are commendable as well.
Jesse W's Review Sourced from Google
John and his team at LevelUp Leads were highly proficient at setting quality appointments. Their personalized approach and expertise drives growth and produces meaningful results. I'm very pleased I went with them and would be more than happy to work with LevelUp Leads again in the future.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsCall Center Selection Advisor
Call Center Authority specializes in helping companies streamline their operations by facilitating the process of outsourcing their call center needs. With our expertise, we connect businesses with the ideal call center company, ensuring a seamless transition and optimal service, all at no additional cost to...
Top Services:
- Call Centers
- Location
- Pittsburgh, Pennsylvania
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsCall Center Authority Services
Data sourced from the agency's DesignRush profileGreiner Health Solutions Mount Nittany Health Penn Hospitality Services
We serve Success
We offer 24-7 Inbound Contact Center Services that include Phone, Email, Live Chat, Text and Social Media Support Services. We also help with back-office support work including order processing, data entry and related VA tasks...
Top Services:
- Customer Support
- Call Centers
- Phone Answering Services
- BPO
- Show more
- Location
- Rehoboth Beach, Delaware
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $8/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsDigitech Outsourcing Solution Services
Data sourced from the agency's DesignRush profileUnified Signal GetSetup Timecamp
Digitech Outsourcing Solution Reviews & Testimonials
Customer Support Review from Jason
I am impressed with the customer support team at this company. They are knowledgeable and always go above and beyond to help with any issues or questions. The team is very flexible and always willing to find a solution that works. Overall, I have been satisfied with the level of support this team provides and would highly recommend them to anyone in need of assistance in the CS field.
Victor Roige's Review Sourced from Google
We have been working with DOS support for months and they provide a great customer service!
Rachel Lynch's Review Sourced from Google
We have been working with DOS for several months now and are very satisfied with their services. The entire team is very responsive and eager to help out in any way they can. Highly recommend!
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsTop Provider of Outsourcing and Customer Support
Dalerio Consulting is an international Customer Support, Marketing and Business Process Outsourcing company with rapid growth and steady foundation...
Top Services:
- Customer Support
- HR Outsourcing
- BPO
- Call Centers
- Phone Answering Services
- Show more
- Location
- New York City, New York
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 9 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsDalerio Consulting Services
Data sourced from the agency's DesignRush profileSwissTranslate KlimaTek SpotGaming Youth Activities Center Korrieri
Dalerio Consulting Reviews & Testimonials
DAFKU Law Firm's Review Sourced from Google
We signed last year with Dalerio Consulting, and they are dealing with our customer support through call center services. Working with this company has been a great experience so far, so we would recommend Dalerio Considering to everyone who is looking for a BPO company.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsOur Mission as a Firm is to Make 24/7 Customer Service a Reality for Businesses of All Sizes.
Since 2006, Adelina BPO has offered the best contact center solutions. Our goal is to provide our customers the greatest possible experience...
Top Services:
- Call Centers
- Location
- St. Petersburg, Florida
- Number of Employees
- 1000 & Up
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAdelina Services
Data sourced from the agency's DesignRush profileAuchan Vodafone Forbesfone
Scalable, 24/7 Technical Support That Powers Performance, Productivity, and CX
SupportSave offers inbound and outbound call center services in the US at affordable rates. Our services include on-call support, live chat, order processing, lead generation, telemarketing, etc. Check out pricing packages, which start from just $11 per hour per agent. By partnering with SupportSave as their...
Top Services:
- Call Centers
- Location
- Norcross, Georgia
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $11/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsSupportSave Services
Data sourced from the agency's DesignRush profileWindow Technology Global Seamless I Love My offers
Lead Generation That Delivers
Launch Leads is a premier lead generation agency that empowers businesses to scale efficiently through innovative, multi-channel solutions. Focused on B2B appointment setting and comprehensive lead nurturing strategies, the agency helps clients maximize their sales opportunities without the hassle of cold...
Top Services:
- Call Centers
- Location
- Salt Lake City, Utah
- Number of Employees
- 100 - 249
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsLaunch Leads Services
Data sourced from the agency's DesignRush profileSEO.COM MERCATO PARTNERS MINDSHARE
Launch Leads Reviews & Testimonials
Connor Moody's Review Sourced from Google
I wish Launch Leads had more customer reviews so that our team could have had more information to know NOT to sign up with them. Unfortunately, this was the worst investment our company has made...$13,000 and 2 months later (not counting the one month "ramp up" period) and we only received TWO (2) qualified leads. For those interested, they ask you upfront for a $6,500 monthly retainer, $2,000 for a "setup fee" to setup calendars and email/phone scripting and $1,500 to purchase 3,000 leads.We had a nice Client Success partner in Bree, but unfortunately the promises made upfront were never fulfilled. I wouldn't be surprised if it comes out later that this place was caught for fraud as a Ponzi scheme. I really hate to say this about people or a company, but I really mean that. I say this because our team never received sufficient call recordings or reporting to corroborate the work, even after weekly calls where our team pushed for specific information. We were always promised that the "next week will be turned around." They tried replacing our sales rep/caller due to lack of results, but looking back, it just seemed like the inevitable was just being pushed out that ended up costing us more money.Our team was super excited to start a partnership with Launch Leads, but the money lost in this program will never be returned nor recouped w/ revenue from sales which is unfortunate. I'm hoping this review helps other businesses do more due diligence, or require a stipulation for results in their contracts before signing.
Jonathan Rodriguez's Review Sourced from Google
Launch Leads are professionals through and through. They accelerate growth and they are passionate about it. I meet regularly with Scott Smith who couldn’t be a more personable, hard worker.
Cole Sorensen's Review Sourced from Google
launch leads is to say the least that amazing follow through on getting the connections needed to help expand whatever it is your trying to get out to potential clients/customers. They can take any product your offering to the public and not only get it out to those potential clients, they also take the time to learn the product and the company that distributes it to a point where they would be consideered experts. The management is amazing and very well put together who really care about there employees, which make the employees enjoy working for them and the clients they represent I would only recommend launch leads if you wanted a sure close and ease of mind :)
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsFueling Growth Through Expert Lead Generation
Core Conversions is a performance lead generation agency helping digital marketing firms outsource their top-of-funnel activities. With a robust database of over 100 million B2C prospects, the agency provides expert market research and data-driven sequences tailored to drive measurable results. Its dedicated...
Top Services:
- Call Centers
- Location
- Scottsdale, Arizona
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsCore Conversions Services
Data sourced from the agency's DesignRush profileCoast Digital Holistic Digital Marketing Company eAccountable
Your Cloud Call Center Solution
Kunnect provides cloud-based call center solutions that enhance business efficiency and customer satisfaction. Offering round-the-clock customer service, outbound and inbound call handling, and seamless third-party integrations, Kunnect provides top-tier performance for businesses worldwide. The center's...
Top Services:
- Call Centers
- Location
- Fort Lauderdale, Florida
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsKunnect Services
Data sourced from the agency's DesignRush profileSoftware & IT Services Industry Retail Industry Consumer Goods Industry
Solutions That Empower Growth
A dedicated business solutions provider delivering comprehensive and tailored services to meet complex, multi-dimensional client needs. With 13 years of expertise, the agency focuses on strengthening business-customer relationships and driving mutual profitability...
Top Services:
- Call Centers
- Location
- New York City, New York
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsZesh Solutions Services
Data sourced from the agency's DesignRush profileCryptocurrency Industry Real estate Industry E-commerce Industry
Professional Outreach with Extensive Medical Industry Expertise!
InTouch Medical Marketing is a U.S.-based, HIPAA-compliant call center specializing in enhancing member engagement and retention for healthcare providers, medical groups, and health plans...
Top Services:
- Call Centers
- Location
- Las Vegas, Nevada
- Number of Employees
- 500 - 999
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsInTouch Medical Marketing Call Centers Services
Data sourced from the agency's DesignRush profileHealth Care Industry Dental Industry Insurance Industry
InTouch Medical Marketing Call Centers Reviews & Testimonials
Christine Pirtle's Review Sourced from Google
At Intouch it is an positive atmosphere everyone is pretty chill and welcoming. There is a great management team in place as well as the owner Gus is an Amazing person. Intouch was the blessing I needed in life with being new to Vegas and I look forward to a bright future at the conpany.
Teri Jenkins's Review Sourced from Google
If you have a marketing project, InTouch Medical Marketing will get it done professionally, securely and efficiently.
Feelgreat Again702girl's Review Sourced from Google
They work with MA & PAs that help take care of Senior citizens. Lord knows some really need it
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsSales Calls That Turn into Revenue
Hyperke Growth Partners helps B2B sales teams get high-intent leads without relying solely on personal connections and without spending on ads...
Top Services:
- Call Centers
- Location
- Sheridan, Wyoming
- Number of Employees
- Under 49
- Average Hourly Rate
- $120/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsHyperke Growth Partners Services
Data sourced from the agency's DesignRush profileIntegrated Webworks Fat and Weird Cookie Semantic Links The Ecom Agency Husky Tail Digital CPG Recruitment Inc Loud Lion
Trusted Advisors, VARs, Managed IT & Technology Broker Services.
Internet Nerdz stands as a premier technology services and consulting firm, dedicated to crafting innovative solutions tailored to meet the intricate demands of your digital transformation journey. With a steadfast commitment to excellence, we specialize in developing cutting-edge strategies and solutions...
Top Services:
- IT Services
- Managed Services
- Cloud Consulting
- Cybersecurity
- IT Compliance Solution
- Show more
- Location
- Pensacola, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $200/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsInternet Nerdz Services
Data sourced from the agency's DesignRush profileClearspan Communications Cynergy HiTech Innisfree Hotels Tandy Leather Higgenbotham Insurance Agency Northland Development Prominence Hospitality Fora Financial Entouch Controls Nexxiot Inc.
Internet Nerdz Reviews & Testimonials
IT Services Review from Scott Berg
If you're looking for a company to handle your IT and telephony needs then Scott and his team at Internet Nerdz is who you should be working with. They have my highest recommendation!
Shaun Green's Review Sourced from Google
Internet Nerdz has been a game-changer for my business. Their team is responsive, knowledgeable, and genuinely committed to helping their clients succeed. They made everything simple and stress-free, from setup to ongoing support. Highly recommend for anyone looking for reliable and expert service!
Angelica Cervantes's Review Sourced from Google
In an increasingly digital world, partnering with Internet Nerdz Inc is a strategic move towards achieving your business goals. With their unparalleled expertise, dedication to excellence, and commitment to customer satisfaction, they are truly the gateway to digital success. Whether you're a startup, a small business, or a multinational corporation, Internet Nerdz Inc has the tools and the talent to propel your brand to new heights.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsB2B Sales Conversations Start Here
CIENCE Technologies is a B2B Lead Generation and Sales Acceleration Company...
Top Services:
- Email Marketing
- Digital Marketing
- Call Centers
- Location
- Denver, Colorado
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsCIENCE Technologies Services
Data sourced from the agency's DesignRush profileMicrosoft SAP FIVESTARS Travel Tripper Raise Segmint Second Genome Classy
CIENCE Technologies Reviews & Testimonials
Lead Generation Review from Josh Kaye
Complete Scam.Hired them for lead generation.Delivered bogus made up leads.Beat us for 10,000$.Zero return.Avoid at all costs.
Email Marketing Review from Josh Kaye
I recently engaged Cience Lead Generation, paying $10,000 for 250 qualified leads, expecting a professional service and solid prospects. Unfortunately, what I received was far from that. The leads they presented were completely fabricatednone of the individuals or businesses had requested information about my company. In fact, we obtained sworn affidavits from many of these so-called "leads" affirming they had never heard of us or requested any information.This is a blatant scam, and we're now in the process of pursuing legal action against Cience to recover our full payment. If you are considering working with them for lead generation, I strongly urge you to reconsider. Their practices are fraudulent, and you risk losing a significant amount of money without getting anything of value in return. We were misled, and now we're facing the consequences of trusting this company. Dont make the same mistake.
Financial Review from Joel Mantecon
I have worked with with the CIENCE team for over two years already. They provided my company with a team of SDRs that helped us with our lead generation efforts. Overall, we feel satisfied with our investment, as we have seen an increase in sales and organization.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsProfessional Multilingual Communication And Support At Scale
Fluency LLC provides a comprehensive suite of human-led call center services designed to bridge communication gaps and enhance customer experience. Based in Columbus, Ohio, we specialize in high-stakes environments where linguistic precision and cultural empathy are essential...
Top Services:
- Call Centers
- BPO
- Translation Services
- Customer Support
- Phone Answering Services
- Show more
- Location
- Hilliard, Ohio
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 2 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsFluency LLC Services
Data sourced from the agency's DesignRush profileAppex Business Solutions Red And Blue Logistics The Bigword
The B2B Growth Company
SalesHive is a B2B Lead Generation Agency that uses cold calling, email, and linkedIn to book meetings with qualified buyers by using our proprietary sales outreach platform and CRM...
Top Services:
- Digital Marketing
- Call Centers
- Email Marketing
- Location
- Denver, Colorado
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 5 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsSalesHive Services
Data sourced from the agency's DesignRush profileShopify Asurion Plume YouGov CodeBroker
SalesHive Reviews & Testimonials
Allan Reyes's Review Sourced from Google
We can’t say enough great things about SalesHive! They helped us build our very first outbound strategy, and it’s been such a game changer for our business. Shoutout to our strategist, Tori—she’s been amazing to work with. She really took the time to understand our goals and guided us every step of the way.It was a little slow to start, but now we’re hitting our weekly goals, and the meeting progress has been fantastic. We’re honestly blown away by how much we’ve grown in such a short time.
Darren Ourth's Review Sourced from Google
This is our first time using a lead generation company and I couldn't be more pleased with the performance of the people at SalesHive. From the initial sales process through onboarding to working with the team to build out the playbook, they walked us through every step of it. Once the program was kicked off the team was great, from the appointment setting to follow up to weekly update meetings, it was a real pleasure to work with them.If you are looking for a lead generation company that really knows there stuff, look no further than SalesHive.
Thaddeus Tague's Review Sourced from Google
They booked us almost 30 meetings in 2 months. That's not normal even for them, but it was exactly what we needed. Shout out to Tykia Jackson, Michael Folling, Melissa, Liam, Madi, and the full team of people that handled our outbound with the specificity and expertise it deserved. Would 100% recommend these guys, and will be returning for more when we can.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsYou Have the Plans. We Have the People. Lets Grow Together.
EBQ is an outsourced sales and marketing organization that provides services to help companies scale...
Top Services:
- BPO
- Call Centers
- CRM Consulting
- Customer Support
- Show more
- Location
- Austin, Texas
- Number of Employees
- 100 - 249
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 5 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsEBQ Services
Data sourced from the agency's DesignRush profileLYRASIS Seal Software Cal-Bay Systems Image Skincare
EBQ Reviews & Testimonials
Applied Tech's Review Sourced from Google
We have been working with EBQ since July of 2024. It has been a seamless and rewarding experience, thanks to their exceptional project management and commitment to timely delivery on multi-project fronts.From the outset, their team demonstrated a clear understanding of our objectives, has maintained open communication, and has provided regular updates on progress.Milestones have been met with precision, and any challenges have been addressed proactively, ensuring the projects stay on track. Deliverables have not only been completed ahead of schedule but also have often times exceeded our expectations in quality and attention to detail.Their professionalism and dedication has instilled confidence throughout the process, making them a trusted partner for ongoing and future collaborations.
Sarah Becherer's Review Sourced from Google
Worked with EBQ on a sales outsourcing project for 6 months in 2024. Can't say enough positive things about how attentive, friendly, and responsive the team is. They're organized and excellent problem-solvers. Due to the nuances of our business and sales process, it ultimately wasn't a long-term fit, but I would highly recommend EBQ for cold-calling and appointment-setting for B2B software or managed services. Shout out to Dante who was with us since the beginning – you rock!
Rodane Williams's Review Sourced from Google
I contracted EBQ for BDR augmentation services for a period of three months, and the results were extremely disappointing. Despite their promises, they failed to schedule even one initial meeting with potential clients. It was clear from the start that they didn’t fully understand my organization, our business needs, or how to properly present us to potential leads.Instead of delivering on their commitment, they merely provided a list of cold calls that didn’t meet our business requirements at all. The leads were irrelevant, poorly targeted, and demonstrated a lack of research or effort. Despite their failure to achieve any tangible results, they had the audacity to demand thousands of dollars in funding for what was essentially a useless service.Overall, I found their approach disorganized and out of touch with our goals, making this engagement a waste of time and money. I would not recommend their services to anyone looking for real results.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsTop BPO Company USA.
DGC BPO Service is a premier US-based outsourcing company offering expert customer service, call center solutions, virtual assistance, and lead generation. We help businesses optimize operations, improve customer experiences, and drive growth with tailored, efficient solutions...
Top Services:
- BPO
- Call Centers
- Customer Support
- Phone Answering Services
- Digital Marketing
- Show more
- Location
- New York City, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsDGC BPO Service Services
Data sourced from the agency's DesignRush profileBrightPath Solutions TechWave Inc EcoSmart Ventures MarketPulse Strategies VisionLink Enterprises FutureEdge Technologies
Deeper connections. Deeper insights.
FPG provides high-quality marketing research data collection services by leveraging new techniques and technologies to make market insights more accessible, accurate, and affordable. Whether it is quick-turn insights or more in-depth research, FPG seamlessly incorporates accepted methodologies with...
Top Services:
- Call Centers
- Market Research
- Location
- Philadelphia, Pennsylvania
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $15/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsSago Services
Data sourced from the agency's DesignRush profileFinch Brands Bayer Proctor & Gamble
Sago Reviews & Testimonials
Paul Deutchman's Review Sourced from Google
The wait time to receive your compensation is ridiculously frustrating. It's been well over a month and my payment is still processing. I also conduct research with human participants and can say with confidence that this is such an embarrassingly amateur company. There is absolutely no reason why they can't compensate participants immediately or at the end of the study--plenty of other marketing groups and researchers do! And from what I've heard, they use to process payment much faster. I won't be participating again--why would you when you have to wait 2 months to receive your compensation.Edit: I wish I could give 0 stars. Sago hasn’t compensated me for a study and are now ghosting my emails. DO NOT PARTICIPATE WITH SAGO ITS NOT WORTH IT! I thought this could be an easy side hustle but the hoops Sago makes you jump through, terrible service, and wait times for payment make it not worth the trouble.
M Martin's Review Sourced from Google
I've done many studies and focus groups with Sago (formerly Schlessinger). I've had nothing but good experiences. I would have given five stars. But I'm not a fan of the newer payment system (focus group wallet) they've switched over to. They used to pay you on the same day for in-person studies. Now you have to go through Focus Group Wallet in order to get your incentive payment and it will take many weeks before you receive it
Cierra Robbins's Review Sourced from Google
I'm not sure when SAGO took over but the wait time in getting paid is not fun especially if you could spend up to six hours at a site for a focus group! Staff was very nice but I miss the days when you would leave and get paid the same day! It make be fine for someone who has time to waste or doesn't need a payment right away but some people would like to get paid for their time the same day
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsInnovative Solutions, Unmatched Value
Taskforce BPO is an American Veteran owned company whose mission is to provide clients with labor solutions that enable them to focus on their core competencies while increasing productivity and profitability...
Top Services:
- Call Centers
- Accounting
- Location
- Knoxville, Tennessee
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $20/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsTaskforce Services
Data sourced from the agency's DesignRush profileAvoca Insurance Holdings Assured Partners CK Derm
Digital Solutions for the Automotive Sector
Founded in 1996, Nowcom quickly evolved into a leading provider of Internet applications and business solutions for the used car market. Today, Nowcom provides innovative solutions for both car dealers and car buyers, ranging from its flagship product, DealerCenter, to its premier car listing website...
Top Services:
- Call Centers
- Web Design
- Location
- Los Angeles, California
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $20/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsNowcom Services
Data sourced from the agency's DesignRush profileHankey Group CULA CarZing
Nowcom Reviews & Testimonials
Mark Vallejo's Review Sourced from Google
Hard inquiry on my credit report and I've never even communicated with them once. How is this allowed? Straight fraud.
Mike Stevens's Review Sourced from Google
We cancelled our services and gave the 1 month notice and they're still debiting our Account via ACH every month for a total of 2 months so far. Their Accounting Department keeps saying they'll redeposit the 2 months they fraudulently took from us and here we're in September 3 months after we cancelled and still haven't received the credits. I'm sure glad we switched to a much more inexpensive service. Please stay away!!
N Vee's Review Sourced from Google
This company did a hard credit inquiry using my credit. Apparently they work with other companies providing them softwares and apps for dealers to run credit and approve financing for their customers, mostly car dealers and such.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsQualified Appointments for Sales Success
WC Call Center excels in business-to-business (B2B) appointment setting and telemarketing, focusing on generating high-quality appointments with C-level executives. Its experienced professionals ensure each appointment meets rigorous qualification standards and drives new sales opportunities. The firm acts as...
Top Services:
- Call Centers
- BPO
- Location
- Modesto, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsWC Call Center Services
Data sourced from the agency's DesignRush profileEmergent Insurance Solutions The Hier Agency Preston Insurance Agency
Passion for People, Excellence in Service
A minority-owned BPO company specializing in customer service, sales, and recruitment process outsourcing. Leveraging award-winning innovations in training and coaching, the agency delivers exceptional customer experiences while boosting satisfaction, loyalty, and operational efficiency...
Top Services:
- Call Centers
- BPO
- Location
- Thousand Oaks, California
- Number of Employees
- 500 - 999
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsOne Contact Center Services
Data sourced from the agency's DesignRush profileTelecommunication and Media Industry Banking and Finance Industry Insurance Industry
Smart way to grow your team remotely!
On a mission to ensure the most satisfying outsourcing experience ever for our valuable clients by providing qualified remote professionals...
Top Services:
- HR Outsourcing
- Call Centers
- Location
- New York City, New York
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $14/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsDigiReps Services
Data sourced from the agency's DesignRush profileDRIP MediaNug CoderBlock Checkers Supplies Eevelle eCom Extension Black Diamond Radio Crescent City Law Grand Canyon Law Group NuFlow
DigiReps Reviews & Testimonials
Chantey Jones's Review Sourced from Google
DigiReps has gone above and beyond to make sure our needs our met with the most organized team I've ever worked with.
Kareen Campbell's Review Sourced from Google
I've been working at DigiReps for the past 8 months now, and I can honestly say it's been a really positive experience. The pay is solid and definitely competitive, which is always a plus. What really stands out, though, is the leadership. The managers and team leaders are fantastic—supportive, approachable, and always willing to lend a hand when needed. They genuinely care about helping you grow; feeling that kind of support in a workplace is refreshing.
Solutions Matter's Review Sourced from Google
“I’ve had the pleasure of working with DigiReps, and I couldn’t be more impressed with their service. From start to finish, their team was thorough, prompt, and truly understood my needs. They took the time to onboard and train my virtual executive assistant, ensuring a seamless transition into my business. What really sets DigiReps apart is their commitment to customer satisfaction – they provide regular check-ins to ensure everything is running smoothly and that I’m happy with the support I’m receiving. If you’re looking to hire remote workers, DigiReps is the real deal. I highly recommend their services to anyone in need of a professional and reliable virtual assistant.”Sharon D. Jones, FounderNonprofit Solutions Matter, Inc.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsPortiva: Leading The Way In Medical Excellence
Portiva's Virtual Medical Assistant is the No. 1 Provider in the World Today...
Top Services:
- Phone Answering Services
- BPO
- Call Centers
- HR Outsourcing
- Show more
- Location
- Trappe, Pennsylvania
- Number of Employees
- Under 49
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsPortiva Services
Data sourced from the agency's DesignRush profileIT Industry Healthcare Industry Business Industry
Portiva Reviews & Testimonials
Renee Foster's Review Sourced from Google
Great service. Very good at communication and quick to respond when assistance needed. Staff provided is great.
brianna Gunther's Review Sourced from Google
It has been a pleasure working with Portiva and their VMAs. Before working with them, we faced challenges managing the increasing workload that came with our growth, especially with limited on-site space and staffing. It was becoming difficult to maintain efficiency without additional support. Portiva’s VMAs have meshed well into our team and quickly became a valuable part of our day-to-day operations. They are well-trained, professional, and have helped us build a more streamlined workflow. Tasks are handled more efficiently, and communication processes have improved significantly.The Portiva team has also been responsive and easy to work with, making the transition to virtual support smooth and effective. This partnership has allowed us to expand our capabilities without compromising the quality of care or overextending our on-site staff. We're grateful for the support and reliability they’ve brought to our practice!
Aly Gonzalez's Review Sourced from Google
Prior to Portiva, I used another virtual staffing agency and I was not happy with the candidates or the service. Portiva does an excellent job pre-screening qualified candidates that meet the requirements of the job. Another reason I am happy with Portiva is because the pay for the virtual assistants is more compared to my previous VA staffing agency which helps Portiva attract more qualified employees and also increases VA job satisfaction and longevity on the job. I am very pleased with my Portiva VA's. They are professional, courteous and the training curve was minimal due to their extensive experience.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsBusiness processes, outsourced without compromise
Evateck is a Business Process Outsourcing (BPO) provider helping businesses scale operations through dedicated and shared teams customer support, back-office, content moderation, and data entry. Expertise across SaaS, eCommerce, fintech, healthcare, and logistics...
Top Services:
- BPO
- Customer Support
- Call Centers
- Phone Answering Services
- Staff Augmentation
- Show more
- Location
- Fort Lauderdale, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $16/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsEvateck Services
Data sourced from the agency's DesignRush profileTransportation & Logistics Industry E-Commerce Industry SaaS Industry Healthcare Industry Fintech Industry iGaming Industry Online Education Industry Travel Industry
Boost productivity & profitability by outsourcing to the Philippines with STAFFVIRTUAL
Customer service, back office, and IT outsourcing are the areas of expertise of STAFFVIRTUAL, an American business process outsourcing (BPO) firm with offices in the Philippines. Additionally, we offer Employer of Record (EOR) or Professional Employer Organization (PEO) solutions. It is simple for your...
Top Services:
- Call Centers
- HR Outsourcing
- BPO
- Location
- Miami, Florida
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsSTAFFVIRTUAL Services
Data sourced from the agency's DesignRush profileBill Gordon & Associates Marco Fine Arts Erin Condren
B2B Lead Generation | B2B Appointment Setting | Cold Calling Services and More
CallingAgency books qualified B2B appointments with decision makers for your sales team. We have served more than 2,100+ businesses across 50+ industries in the US, Canada, and Australia...
Top Services:
- Call Centers
- Customer Support
- Digital Marketing
- Location
- New Castle, Delaware
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsCalling Agency Services
Data sourced from the agency's DesignRush profileFinance Industry Real Estate Industry Transportation & Logistics Industry
Accelerate Your Revenue.
Revnew's outbound lead generation services help businesses shorten sales cycles and increase ROI. Get qualified leads, data, and expert support...
Top Services:
- Digital Marketing
- Content Marketing
- Email Marketing
- Event Marketing
- Call Centers
- Show more
- Location
- Claymont, Delaware
- Number of Employees
- 50 - 99
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 3 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsRevnew, Inc Services
Data sourced from the agency's DesignRush profileSales Xceleration Treasury Suite Call Center AI Provider
Crafting Futuristic Solutions for your business
Elevate your business prospects with Inextrix! Unveil a world of innovative solutions and tailored strategies that redefine success. Our passion is sculpting your growth story, crafting seamless customer experiences through cutting-edge technologies. With a relentless commitment to excellence, we orchestrate...
Top Services:
- Call Centers
- Web Development
- eCommerce Development
- Location
- New York City, New York
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $30/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 3 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsInextrix Technologies Services
Data sourced from the agency's DesignRush profile8com inc LimeBox Networks LLC Platformity CleverMoto MegaHertz Communications
Inextrix Technologies Reviews & Testimonials
Rahul Gupta's Review Sourced from Google
I don't have any idea about why my previous review was deleted but I again review this company whatever they had done previously.My interview process lasted for two months, and I was informed by HR that I had been selected on call. However, after several days, I received no further communication from them—neither a message,mail nor a call. This has been a complete waste of my time. I kindly request that you respect others' time in the future.And please first of all confirm with your HR person. Don't force me to add a SS here.
Mansi Shah's Review Sourced from Google
I had worked with inextrix as Jr. BDE. I was fresher when I joined. The founders - Samir sir and Arpit sir were very cooperative and HR - Sima ma'am was very helpful. My team leader Amit and other co-workers were also always there with me; they taught me AtoZ about how corporate works and how to generate sales while being supportive to clients. Overall, it was a great learning and earning :)
wahid kadri's Review Sourced from Google
Inextrix Technologies is one of the best place i am working with to develop my skills. Best environment to peace of mind with your work is i think the best place for any company and that i seen in the inextrix Technologies.if you want to get some good skills to develop that can help you to grow more and more in your future i got that from Inextrix Technologies.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsOutsourced B2B cold calling with published pricing
Outsourced B2B cold calling for US companies that need booked meetings, not another tool. We build the call list, write the script, run the dialer and put qualified meetings on your calendar. The 30 day pilot is $2,997 and guarantees 2,000 dials and 100 live connects, meaning a real person picked up. If we...
Top Services:
- Call Centers
- BPO
- Direct Marketing
- Market Research
- Show more
- Location
- New York City, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsShazRise Services
Data sourced from the agency's DesignRush profilePCCIT International Revenue Drivers Nu Life Essentials Cerebral Machine
360 Marketing solutions
Our relationship with our staff, customers, and other business partners is focused on honesty, perseverance, mutual confidence, and integrity. We help our clients to come up with the right strategy for their business, ensuring that their sales plans are realistic and are able to fulfill their business goals...
Top Services:
- BPO
- Call Centers
- SEO
- Email Marketing
- Digital Marketing
- Show more
- Location
- New York City, New York
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $70/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsSEVENTHP Services
Data sourced from the agency's DesignRush profileCharter Spectrum Bank Alfalah 7Eleven Dragon Mart Gain Property Management KFC SUBWAY GE NETFLIX MasterCard
Dedicated Workforce Solution
Online VA Team supports businesses with virtual assistant and customer service solutions. Our team helps organizations manage day-to-day administrative and client support needs with dependable, professional service...
Top Services:
- Call Centers
- BPO
- Phone Answering Services
- Customer Support
- HR Outsourcing
- Show more
- Location
- Ann Arbor, Michigan
- Number of Employees
- Under 49
- Average Hourly Rate
- $7/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsOnline VA Team Services
Data sourced from the agency's DesignRush profileRetail Industry Professional Services Industry Health Care Industry
Optimize The Experience.
CPC helps businesses manage every aspect of the customer experience. CPC provides a full suite of outsourced customer contact services, including: text/SMS messaging service (both automated and live, “peer-to-peer” text messaging), social media coverage for businesses, staffed live chat, AI/chat bots...
Top Services:
- Customer Support
- Call Centers
- Phone Answering Services
- Location
- Manhattan Beach, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $28/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsCPC Services
Data sourced from the agency's DesignRush profileOmnicom Toyota Strayer University
Public sector sales acceleration
Our B2G sales team helps you set more meetings and win more deals with state and local government agencies at a fraction of the cost of hiring internally...
Top Services:
- Business Consulting
- Call Centers
- Phone Answering Services
- Location
- Tempe, Arizona
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsSLED Sales Services
Data sourced from the agency's DesignRush profileNational Sign Plazas ServiceGuru Blue Sky Strategy Velawcity Bravous
Connecting Businesses With High-Intent Customers
First Call Solutions helps businesses grow through performance marketing, lead generation, and pay-per-call solutions. We specialize in delivering high-quality leads, inbound calls, and customer acquisition solutions across insurance, healthcare, home services, legal, and financial industries. Our focus is on...
Top Services:
- Affiliate Marketing
- CRO
- Media Buying
- Digital Marketing
- PPC
- Show more
- Location
- Houston, Texas
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $20/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsFirst Call Solutions Services
Data sourced from the agency's DesignRush profileQuoteWizard SmartFinancial PX.com LeadProspect Billy.com LeadSquad RGR Marketing LeadGen Network Active Prospect Jornaya
Patient and customer care
We provide guidance and support that acts as a seamless extension of your business. Our trained agents treat your clients with the warmth and respect they deserve, utilizing AI guidance to ensure fast, first-call resolutions without unnecessary escalations...
Top Services:
- BPO
- Call Centers
- Phone Answering Services
- Customer Support
- Show more
- Location
- Palos Heights, Illinois
- Number of Employees
- Under 49
- Average Hourly Rate
- $14/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsImmpact Global Services
Data sourced from the agency's DesignRush profileZmedi Healthcare UHS Aetna
Professional Live Chat & Customer Support Agents
We build and manage your own dedicated teams of live chat agents, customer support agents, social media support, back-office support, and content translators...
Top Services:
- BPO
- Call Centers
- Location
- West Palm Beach, Florida
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $20/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsLTVplus Services
Data sourced from the agency's DesignRush profileGorgias Re:amaze Easy Treezy
The New Age of Customer Experience
A global customer experience (CX) management solutions provider, Startek delivers best-in-class omnichannel CX, digital transformation, virtual receptionist, call and contact center, and enterprise tech services for leading brands, from Fortune 500s to fast-growing startups...
Top Services:
- BPO
- Call Centers
- Location
- Greenwood Village, Colorado
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsSTARTEK Services
Data sourced from the agency's DesignRush profileFlair Airlines Telkom Mercedes-Benz
STARTEK Reviews & Testimonials
Karina Thompson's Review Sourced from Google
Startek is the worst. They provide tech support for other companies... And they never seem to know what is going on. Poorly trained.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsWe Are Lead Generation Experts for Digital Marketing Agencies.
We are lead generation experts for digital marketing agencies. We implement formalized and repeatable pre-sales processes that compress the sales cycle and provide a return on investment. Our experience enables us to get up to speed quickly, maintain consistent cold outreach, and generate IDEAL leads...
Top Services:
- Digital Marketing
- Call Centers
- Location
- Olmsted Falls, Ohio
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsRail Trip Strategies, LLC Services
Data sourced from the agency's DesignRush profileEducation Industry Design Industry Finance Industry
Redefining The Way Outsourcing Works
Technodream provides high-quality, affordable web development, web design, online marketing, and call center services for businesses in the US, UK, and Australia...
Top Services:
- BPO
- Call Centers
- Location
- Las Vegas, Nevada
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsTechnodream Services
Data sourced from the agency's DesignRush profileRetail Industry Electronics Industry Transportation & Logistics Industry Consumer Goods Industry Construction Industry Health Care Industry
AI-Powered Medical Billing Company
Dastify Solutions is an Austin, Texas-based revenue cycle management (RCM) firm with a presence in California, specializing in AI-driven medical billing, credentialing, and accounts receivable (AR) recovery...
Top Services:
- BPO
- Email Marketing
- SEO
- Digital Marketing
- Social Media Marketing
- Show more
- Location
- Austin, Texas
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $15/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsDastify Solutions Services
Data sourced from the agency's DesignRush profileBeauty Industry Health Care Industry Wellness & Fitness Industry
Dastify Solutions Reviews & Testimonials
John Monroe's Review Sourced from Google
We had several ageing claims that our internal team could not resolve. Dastify Solutions reviewed each account contacted the payers & addressed the issues holding up payment. Their follow-up was organized and effective
Charles Mass's Review Sourced from Google
Managing billing internally had become overwhelming for our practice. Dastify Solutions now handles our claims, payment posting, denials, and payer follow-ups while keeping us updated with clear reports. We finally have a billing process we can understand and manage confidently
Yami Sozi MD's Review Sourced from Google
We’ve been partnering with Dastify Solutions for our mental health practice, and they have been absolutely fantastic to work with. The onboarding process was seamless, thanks to Andy Adams on the sales side he was incredibly nice, patient, and made sure all our initial questions were answered. On a day-to-day basis, Ricky, our operations manager, has been a total lifesaver. He handles all of our billing and complex mental health prior authorizations flawlessly. It’s a huge relief knowing our claims are in such capable hands. Highly recommend them!
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Call Center Companies by City
Call Center Companies by State
Call Centers Specializations in the US
Popular Services
Hiring Guide: How to Choose a Leading Call Center Company in the US
What can these companies do for business in the US?
They can help businesses manage and field phone communications.
Through a mix of inbound and outbound call answering services, these specialists strengthen customer trust, streamline the overall income of inquiries, and ultimately, improve the brand image.
Considering that over 70% of customers prefer to do business with a company that has a great reputation for quality customer service, organizations keenly employ call center specialists.
Apropos those findings, data also shows that 97% of customers are likely to tell their friends, family, or coworkers about a pleasant customer experience.
How long do companies typically commit to call center providers?
The most common contract length for call center services in the US ranges from 6 to 12 months, which allows enough time to onboard agents, familiarize them with the brand, stabilize outstanding tickets, and evaluate results.
Shorter engagements of 3 to 6 months are commonly used for seasonal support, pilot programs, or temporary coverage during peak demand.
Longer contracts lasting 12 to 36 months are common for enterprise-level programs that require dedicated teams, custom technology integrations, or compliance-heavy operations.
Contract length often depends on service complexity, expected call volume, industry regulations, and whether the provider is supporting a short-term initiative or an ongoing operation.
How can you choose the best call center provider for your business?
Choosing the right call center company in the United States requires aligning your business needs with a vendor’s capabilities across technology, service quality, and long-term performance.
Here are some things to consider when searching for a provider:
- Determine service scope
Define whether you need inbound support, outbound sales, multilingual assistance, or omnichannel coverage. - Seek candidates who can offer good scalability
Choose providers that can scale agent capacity to support seasonal demand or business growth. - Look into their industry experience
Look for providers with experience in your industry so they understand customer expectations and regulatory requirements. - Inquire about the technical setup and integrations
Make sure the shortlisted candidates support phone, live chat, and SMS, can integrate with your CRM, and offer interactive voice response (IVR) tools and reporting dashboards. - Ask about security practices
Ask the agencies about their data protection practices, compliance standards, and uptime guarantees. - Review performance history
Validate call center companies’ quality and reliability through case studies, client references, and third-party reviews.
Need help finding a call center across the USA? Visit our Marketplace and send us a project brief. Based on your request, we'll send you five agency suggestions that meet the criteria.
How to find the right company on DesignRush that fits your budget?
We’ve shortlisted call center providers on DesignRush across multiple price points, so you can identify a vendor that's within your budget.
| High budget: $50,000+ |
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| Low budget: $25,000-$50,000 |
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Beyond budget, our agency directory allows you to filter agency profiles by location, area of expertise, agency reviews, client types, team size, and hourly rates.
What questions should be asked before hiring a professional call center company?
Before hiring one of these companies in the US, you should ask some of the following questions to make sure the candidate is a good fit for the project:
Relevant Background
- How many years have you been in operation?
- Do you have any client references from similar industries or sectors?
- In what languages can you offer support?
Services and Processes
- What type of call center services do you offer (inbound, outbound, customer service, telemarketing)?
- What software and tools do you use?
- Do you offer 24/7 support?
- What key performance indicators (KPIs) do you track?
- How is your pricing structured: per call, per minute, or a fixed monthly fee? Are there any setup fees?
Related to Your Project
- What type of onboarding can we expect?
- How will you ensure minimal downtime when implementing new systems or integrating with our existing processes and systems?
- How frequently can we expect reports?
- What is the minimum contract duration?
- How do you handle terminations or transitions?
Sources
DesignRush sustains a directory of over 40,000 agencies categorized by service category, location, expertise, and reviews. We build our database in two ways:
- Our dedicated team of agency experts actively searches the web for top-performing companies. We then pull information from their websites, online presence, and client testimonials to verify their status and qualifications prior to listing.
- The agencies listed get notified of their profiles on the website and they can choose to claim it or not, which suggests their availability for more collaborations.
Agencies can also reach out to DesignRush and must go through the verification process prior to being listed.
Why companies trust DesignRush
Every agency is independently vetted before it can be listed or ranked
4.8
4.8Some agencies pay for sponsored placement, clearly labeled and held to the same vetting standards.
Frequently Asked Questions About Call Center Companies
What services do these types of companies in US usually offer?
Call centers encompass specialized agencies that manage both incoming and outgoing customer phone calls, often providing customer service, technical support, or sales services. These providers use advanced technologies to route and handle calls efficiently, thus maintaining effective communication between businesses and their clients.
They typically offer services such as:
- Inbound customer support: Providers handle incoming calls related to general inquiries, complaints, billing questions, and service issues
- Technical and help desk support: Agents assist customers with troubleshooting products, resolving service disruptions, and escalating complex problems
- Outbound calling services: These include sales outreach, follow-ups, customer surveys, reminders, and customer retention calls
- Order management and account support: Providers help process orders, manage returns, update customer information, and assist with payments
- Multichannel support: Many providers engage customers through phone, email, live chat, SMS, and social media messaging
- Appointment scheduling and lead qualification: Some providers manage bookings and screen inquiries before routing them internally
In the US, over 50% of companies outsource at least part of their customer service operations.
On the other hand, outsourced centers report agent utilization rates of approximately 85-90%, compared to 65-70% for in-house teams, which supports higher operational efficiency.
How much does it cost to hire these services in the United States?
Industry pricing benchmarks show that standard inbound customer support is commonly priced between $20 and$30 per hour for US-based agents, depending on coverage hours and agent experience. Pricing for call center firms in the United States is typically based on usage, call volume, and service complexity rather than a single flat rate.
More specialized services, such as advanced technical support or compliance-driven call handling, often cost more and typically range from $30 to $50 per hour due to higher training and skill requirements.
In addition to service fees, technology costs can significantly affect total pricing.
Call center software alone can cost around $75 per agent per month, and this figure does not include staffing, call handling, or operational services.
What additional costs should businesses expect beyond base pricing?
Many providers in the United States charge setup or onboarding fees for agent training, system integration, and quality assurance work, which may not be included in the hourly quote.
Technology and software can add separate expenses, such as customer relationship management (CRM) tools, call routing systems, or analytics platforms.
Infrastructure and operational overhead, including telecommunications, hardware, and office costs, also contribute to total expenses for US-based programs.
Finally, specialized services such as after-hours support, multilingual support, or advanced reporting often come with premium charges.
How long does it usually take to set up and begin with the services?
Launching a call center program in the United States typically takes anywhere from a few weeks to several months.
Small or virtual call center programs in the US can often launch within a few weeks, as setup usually involves selecting software, hiring agents, and completing training without physical infrastructure.
Larger on-site or traditional call centers typically require 3 to 6 months to launch due to facility setup, telephony, and hardware installation, large-scale hiring, and compliance requirements.
In general, the team size, service complexity, technology requirements, and whether the operation is virtual or on-site are the primary factors that determine how quickly a call center program can go live in the US.
What types of businesses typically work with call center companies in the USA?
Many businesses rely on these companies to handle customer service and support, particularly when call volumes are high or 24/7 availability is required. Common industries include:
- Telecommunications: Handles massive customer inquiries about plans, outages, billing, and tech issues that benefit from dedicated phone support
- Healthcare: Needs structured patient communication for scheduling, billing, follow-ups, and after-hours assistance
- Financial services and insurance: Requires careful call handling for claims, account questions, fraud alerts, and compliance issues
- Retail and eCommerce: Manages order help, returns, delivery questions, and loyalty support that phone reps often resolve faster
- Technology and SaaS: Uses live agents for onboarding, troubleshooting, and complex product explanations where self-service falls short
- Travel, real estate, legal, and home services: Frequently convert incoming inquiries into bookings or leads, making missed calls costly