Our directory of top call center companies in USA is based on five criteria, reviewed by 12 experts, and supported by over 300 verified reviews, all to help you choose a reliable partner and grow your business with the right support.
Find the Best Call Centers Across the USA
76 Companies-Rankings updated: September 07, 2026
Every call center provider featured on DesignRush is evaluated for service scope, delivery quality, and verified client feedback. Some featured placements may be paid.
We are your global 24/7 operations
We are your partners in accelerating your business by instantly expanding new areas of expertise, augmenting resources, or just allowing you to offload burdens...
Kash is an AI automation and RevOps consultancy in the Phoenix Valley. We build AI systems that answer and book leads 24/7, run follow-up, and report automatically - priced on results, with a free AI Revenue Audit to start...
NAM Info Inc. is a technology-forward talent management organization dedicated to bridging the gap between industry leaders and exceptional human resources. They pride themselves on delivering quality candidates, deep industry coverage, and knowledge-based training for consultants. Their commitment to...
End-to-End Revenue Cycle Management Services (Medical Billing and Coding)
At Phyiatric, we simplify the complex. As a full-service healthcare revenue cycle management partner, we empower providers with tailored solutions that drive efficiency, optimize cash flow, reduce denials, successful claim filing, and ensure compliance - every step of the way. Our experts and technology for...
ContactWorks is high value / high touch contact center outsourcing business that has a 20+ year history of providing great customer support. We deliver value in a wide range of services including customer service, technical support and client acquisition...
GBC Digital Marketing is a Houston-based firm dedicated to helping clients make more money with cutting-edge digital solutions. Founded in 2004, we specialize in SEO strategies (Search Engine Optimization), lead generation, PPC advertising and Artificial Intelligence technologies. Our solutions are all...
Tech Fi Technologies is an acclaimed IT company, pioneering a revolutionary new 'cubical approach' to software development. We're fueled by the passion and expertise of experienced leaders in web building & internet marketing – all guaranteeing superior results!...
The powerhouse of B2B lead generation, Abstrakt Marketing Group is uniquely poised to maximize your growth potential. Founded a little over 10 years ago in St. Louis, we now serve 1700+ clients across the nation with 550 employees at our disposal! Our full-service approach and comprehensive inbound/outbound...
Transforming Businesses Through Digital Innovation
Netquall is a global IT solutions and technology services company specializing in web design and development, web applications, custom software development, graphic design, digital marketing, and professional IT training. The company emphasizes delivering quality solutions within deadlines while maintaining...
Unlock Your Business Potential with Our IT Mastery!
At Netsec, a distinguished IT consulting firm, we specialize in the management of intricate networks and security infrastructure, demonstrating our expertise across a diverse range of technologies...
Empowering Brilliant Founders From Zero To Traction
Startupuserspace is a full-stack, AI driven marketing and sales Partner for early-stage startups.
We help startups and scaleups expand into GCC, Africa, Asia, and Europe wit tailored go-to-market strategies and growth Solutions. We help founders go from idea to traction by acquiring their first paying...
InTouch offers comprehensive call center solutions that enhance customer communications and support business growth. Its services range from call screening and appointment scheduling to 24/7 live operators and custom answering services for various industries. InTouch's professional team ensures seamless...
WC Call Center excels in business-to-business (B2B) appointment setting and telemarketing, focusing on generating high-quality appointments with C-level executives. Its experienced professionals ensure each appointment meets rigorous qualification standards and drives new sales opportunities. The firm acts as...
Launch Leads is a premier lead generation agency that empowers businesses to scale efficiently through innovative, multi-channel solutions. Focused on B2B appointment setting and comprehensive lead nurturing strategies, the agency helps clients maximize their sales opportunities without the hassle of cold...
Core Conversions is a performance lead generation agency helping digital marketing firms outsource their top-of-funnel activities. With a robust database of over 100 million B2C prospects, the agency provides expert market research and data-driven sequences tailored to drive measurable results. Its dedicated...
Kunnect provides cloud-based call center solutions that enhance business efficiency and customer satisfaction. Offering round-the-clock customer service, outbound and inbound call handling, and seamless third-party integrations, Kunnect provides top-tier performance for businesses worldwide. The center's...
A minority-owned BPO company specializing in customer service, sales, and recruitment process outsourcing. Leveraging award-winning innovations in training and coaching, the agency delivers exceptional customer experiences while boosting satisfaction, loyalty, and operational efficiency...
A dedicated business solutions provider delivering comprehensive and tailored services to meet complex, multi-dimensional client needs. With 13 years of expertise, the agency focuses on strengthening business-customer relationships and driving mutual profitability...
NICE inContact is the cloud contact center software leader, with the most complete, easiest and most reliable solution to help organizations achieve their customer experience goals. NICE inContact continuously innovates in the cloud and is the only provider to offer a complete solution that includes the...
Professional Outreach with Extensive Medical Industry Expertise!
InTouch Medical Marketing is a U.S.-based, HIPAA-compliant call center specializing in enhancing member engagement and retention for healthcare providers, medical groups, and health plans...
Quicklyster provides fully managed 24/7 customer support and Tier 1 tech support for SaaS, eCommerce, and digital-first brands. We offer free backup agents, fast deployment, native English agents, and flexible pricing all without contracts or setup fees. Whether you need live chat, phone, email, or helpdesk...
Since 2015, SSR Techvision has provided top-quality outsourcing services, including Back Office Support, Call Center Operations, Sales & Business Development, Healthcare Support, and E-commerce Solutions, across India and the US...
Go4Customer specializes in call center outsourcing, offering innovative and performance-driven customer support solutions across various industries. Through advanced technology, in-depth insights and industry expertise, we provide a comprehensive approach that covers voice, live chat, email and social media...
We are one of India's leading contact centre company catering to US, UK, Australia, India, Middle East & South East Asia markets. Our core domains are Fintech, Healthtech, Edtech, Wellness, Healthcare, Ecommerce, FMCG, BFSI, Education among other domains...
On a transformational day in 2016, Virtusa Corporation joined forces with Polaris Consulting & Services Limited to form the powerful new brand - VirtusaPolaris. With this union, we have combined diamond-sharp software engineering skills and deep industry knowledge that is sure to unlock groundbreaking...
Dispatching Answering Service provides 24/7/365 dispatch support and phone answering support for transport and service-based businesses. We help small and mid-sized businesses stay connected with their customers while also offering free digital marketing services to improve online visibility and growth...
Frequently Asked Questions About Call Center Companies
What services do these types of companies in US usually offer?
Call centers encompass specialized agencies that manage both incoming and outgoing customer phone calls, often providing customer service, technical support, or sales services. These providers use advanced technologies to route and handle calls efficiently, thus maintaining effective communication between businesses and their clients.Â
They typically offer services such as:
Inbound customer support: Providers handle incoming calls related to general inquiries, complaints, billing questions, and service issues
Technical and help desk support: Agents assist customers with troubleshooting products, resolving service disruptions, and escalating complex problems
Outbound calling services: These include sales outreach, follow-ups, customer surveys, reminders, and customer retention calls
Order management and account support: Providers help process orders, manage returns, update customer information, and assist with payments
Multichannel support: Many providers engage customers through phone, email, live chat, SMS, and social media messaging
Appointment scheduling and lead qualification: Some providers manage bookings and screen inquiries before routing them internally
In the US, over 50% of companies outsource at least part of their customer service operations.
How much does it cost to hire these services in the United States?
Industry pricing benchmarks show that standard inbound customer support is commonly priced between $20 and$30 per hour for US-based agents, depending on coverage hours and agent experience. Pricing for call center firms in the United States is typically based on usage, call volume, and service complexity rather than a single flat rate.
More specialized services, such as advanced technical support or compliance-driven call handling, often cost more and typically range from $30 to $50 per hour due to higher training and skill requirements.
In addition to service fees, technology costs can significantly affect total pricing.
Call center software alone can cost around $75 per agent per month, and this figure does not include staffing, call handling, or operational services.
What additional costs should businesses expect beyond base pricing?
Many providers in the United States charge setup or onboarding fees for agent training, system integration, and quality assurance work, which may not be included in the hourly quote.
Technology and software can add separate expenses, such as customer relationship management (CRM) tools, call routing systems, or analytics platforms.
Infrastructure and operational overhead, including telecommunications, hardware, and office costs, also contribute to total expenses for US-based programs.
Finally, specialized services such as after-hours support, multilingual support, or advanced reporting often come with premium charges.
How long does it usually take to set up and begin with the services?
Launching a call center program in the United States typically takes anywhere from a few weeks to several months.
Small or virtual call center programs in the US can often launch within a few weeks, as setup usually involves selecting software, hiring agents, and completing training without physical infrastructure.
Larger on-site or traditional call centers typically require 3 to 6 months to launch due to facility setup, telephony, and hardware installation, large-scale hiring, and compliance requirements.
In general, the team size, service complexity, technology requirements, and whether the operation is virtual or on-site are the primary factors that determine how quickly a call center program can go live in the US.Â
What types of businesses typically work with call center companies in the USA?
Many businesses rely on these companies to handle customer service and support, particularly when call volumes are high or 24/7 availability is required. Common industries include:
Telecommunications: Handles massive customer inquiries about plans, outages, billing, and tech issues that benefit from dedicated phone support
Healthcare: Needs structured patient communication for scheduling, billing, follow-ups, and after-hours assistance
Financial services and insurance: Requires careful call handling for claims, account questions, fraud alerts, and compliance issues
Retail and eCommerce: Manages order help, returns, delivery questions, and loyalty support that phone reps often resolve faster
Technology and SaaS: Uses live agents for onboarding, troubleshooting, and complex product explanations where self-service falls short
Travel, real estate, legal, and home services: Frequently convert incoming inquiries into bookings or leads, making missed calls costly
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