Elite Roofing's Review Sourced from Google
I used this company’s services for a few years. Each year, I clearly communicated that I did not want ads to run during December, January, February, and March, since I’m an exterior contractor and those months are generally unworkable due to weather (snow and ice).I also fulfilled a 12-month contract with them, as agreed. Despite this, I recently received an invoice—sent through their attorney—demanding payment for services I did not knowingly authorize. I’m disappointed by this experience. If I treated my customers this way, I’d likely face serious backlash online.I’m now in a position where I’ve had to seek legal advice to address the situation. I’m sharing this to help others make informed decisions based on my experience.
Avner Schroeder's Review Sourced from Google
We partnered with Scorpion for top-tier HVAC marketing services, but the experience didn’t meet expectations after a few months.Initially, strong onboarding, helpful tools, organized communication, and support from reps like Chazleigh and Cassie were effective.However, support and performance dropped after 6 months, with repeated upsells instead of focusing on current spend. ROI transparency was lacking despite high monthly costs, and misleading expectations about AI features for LSA required additional spending. The program’s focus on self-sufficiency ignored business growth.We learned that being the biggest doesn’t guarantee the best fit. Local accountability and transparency are crucial. We avoided double-spending by checking for software overlaps.Scorpion may work for others, but it wasn’t the right fit for us. We needed real leads, consistent reporting, and a team that followed through. We’ve since moved to a more personalized, performance-based team that aligns with our goals.
Mike Ellis's Review Sourced from Google
My husband, a plumber, placed blind trust in Scorpion, believing their team was handling things professionally and focusing on cost-effective lead generation. We paid $1,200/month for management plus $2,600/month in ad spend, under the impression that our campaigns were centered around Google LSA, which consistently produced the best ROI.Only recently — when I joined in managing the business — did we discover that a large portion of our budget was being spent on channels like Facebook and Performance Max that produced few to no clients, some at a cost of $900+ per client. Meanwhile, the most successful campaign (Google LSA) was receiving only a fraction of the budget.When we brought this to Scorpion’s attention, we were told that rigid AI-based budgeting and bundled directories made reallocation difficult. We were also promised a smooth transition when we canceled our contract, but even that has been mishandled — our LSA account was not successfully transferred.We’ve requested a modest reimbursement and short-term campaign support to ensure a smooth handoff, but our messages are now being ignored.I would not recommend Scorpion to any small business owner who values transparency, performance accountability, or client-first service.
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