Chris Palliser Community Manager at Shift

5.0 ★

Web Design Review from Chris Palliser

I work with Shift (Solar & Energy Storage Installer) and I had a great experience working with Major Tom on our brand refresh and new website. Their team is knowledgable, thoughtful, supportive, and I feel they personally and genuinely want us to succeed as a business. Shout out to Nathalie! They made me feel like a priority during any request, and delivered a polished functional design and UX that feels both national and locally grounded, exactly what we asked for. Communication was strong throughout, and they were quick to find solutions when challenges came up, as they inevitably do. Thank you, Major Tom! Highly Recommend!

Tim Thatcher Performance Marketing Manager at Petcurean

5.0 ★

Digital Advertising Review from Tim Thatcher

I've worked with Major Tom for just over 10 years in varying capacities across their Paid Media and Social Media teams. I've always enjoyed very positive working relationships, and they have offered great value and strategic guidance to media campaigns. They always add valuable insights into the data and make recommendations to improve overall strategy. It's always felt like a strong strategic partnership and they seem to have a positive working culture. Would highly recommend them as a media partner.

Jamie McCalman Senior Director at Westland Insurance

5.0 ★

WordPress Website Design Review from Jamie McCalman

Major Tom is a strong choice for enterprise organizations that need both strategic thinking and technical reliability. They understand the demands of a national insurance brokerage and bring the right expertise to every phase of a project. Their workflow is structured and efficient, with seamless handoffs between design, development, and launch. Anna provides excellent account leadership. She is responsive, organized, and solutions oriented. From maintaining nearly perfect uptime to rapidly addressing security and technical issues, their team is dependable. The new website components they designed have enhanced how we communicate complex insurance information to our clients.

Shwetambari Mody Founder and Creative Director at SHWETAMBARI

5.0 ★

Branding Review from Shwetambari Mody

Being a start-up inside a very competitive landscape, our brand needed to be perfect from the very beginning. From positioning and strategy to all the brand assets required for launching, The O Group delivered thoughtful and creative solutions beyond our expectations. I could not have asked for a better luxury brand marketing partner.

Reout Kallati CEO at Kallati Jewelers

5.0 ★

Branding Review from Reout Kallati

As a brand marketing agency, The O Group did a masterful job transforming and positioning our luxury jewelry brand into a unique offering that can stand toe-to-toe with the best in our industry.

Hanna Dobromyl Technology Partnerships Lead at Akurateco

5.0 ★

eCommerce Review from Hanna Dobromyl

We brought Elogic in as an extension of our engineering team to help Akurateco scale integrations across Shopify Plus, Adobe Commerce, and custom commerce environments for enterprise merchants. Their senior engineers integrated smoothly into our workflows, covering integration development, platform customization, and technical consulting - with communication that stayed transparent, disciplined, and proactive throughout, from status updates to flagging risks early. Elogic's strength showed most in complex B2B commerce - account structures, merchant-specific configurations, and enterprise buying requirements - and in integrating our stack with ERP, CRM, PIM, and other backend systems. When priorities shifted, they adapted without friction, and for an engagement of this scope, the value was clear: their process lowered hiring risk and let us scale delivery without building that capacity in-house. The impact has been measurable: integration delivery accelerated by roughly 3040%, delivery capacity grew by about 50%, and we've been able to support enterprise merchant requirements faster without expanding headcount. This is an ongoing partnership, and Elogic continues to be a reliable technology partner as we scale.

Anna Korobkyna Business Development Manager at Protectimus Limited

5.0 ★

B2B Review from Anna Korobkyna

Elogic helped us build and improve the digital experience around our enterprise cybersecurity platform, focusing on customer-facing workflows and a more scalable way for enterprise customers to manage their accounts and services. As our enterprise customer base grew, many processes still required manual involvement from our internal teams, which became difficult to scale. We needed a partner who could understand our business processes and help us build a more efficient and maintainable solution. Elogic supported us with customer portal development, account management workflows, API integrations with our existing systems, backend and frontend development, QA, and ongoing technical improvements. What stood out was their ability to understand the complexity of enterprise requirements and think beyond individual tasks. They focused not only on delivering functionality but also on creating solutions that could support future growth. Communication was clear and proactive throughout the engagement. The team adapted well as priorities evolved and worked closely with us to keep everything aligned. The result has been reduced manual effort in customer workflows, a stronger foundation for scaling enterprise operations, and more time for our internal team to focus on advancing our core security platform. This is an ongoing partnership, and I would recommend Elogic to B2B software companies looking for a technology partner to build scalable customer-facing platforms and complex integrations.

Julia Klotsko Head of Marketing at Panem Agency

5.0 ★

eCommerce Development Review from Julia Klotsko

We brought Elogic in to build a Shopify store from scratch for one of our clients - a project that required not just a clean storefront but deep integrations with NetSuite for ERP and Brightpearl for order management, alongside our full marketing stack. That combination of storefront and backend complexity is exactly where a lot of agencies fall short. Elogic handled it without missing a beat. The discovery phase was thorough - they mapped every integration touchpoint before writing a line of code, which eliminated the kind of mid-build misalignments that usually cost real time and money to fix. Both workstreams ran in parallel and came together cleanly at launch. The results were tangible: over 120 pre-orders in the first two weeks, 40% above target; order processing errors dropped by roughly 70% after Brightpearl automation replaced manual handling; inventory discrepancies between the storefront and NetSuite went to zero; and paid media ROAS improved by 25% in the first month simply because attribution was finally accurate. Project management was disciplined and transparent throughout - we always knew where things stood, and when requirements shifted mid-build, the team adapted without friction. After launch they stayed actively involved, optimising performance and flagging issues proactively rather than waiting to be asked. For a project of this complexity, Elogic delivered strong value for money. I would recommend them to any agency or business dealing with backend system complexity alongside a storefront build - that's where they genuinely stand out.

Kate Strollo Director of Ecommerce & Digital Marketing at Copper Cow Coffee

5.0 ★

Web Development Review from Kate Strollo

I cannot speak highly enough of the team over at Gapstow. Shawn goes above and beyond to ensure value for his clients, as does his team of project managers and web developers. Pricing and timelines were always crystal clear, and the team overall is responsible and incredibly easy to work with. This is the first and only development agency I've truly ever felt comfortable working with. I would recommend them to anyone and would absolutely work with them again in the future.

Nicholas Mazzanti CEO at ROAM Adventure Co.

5.0 ★

eCommerce Development Review from Nicholas Mazzanti

An Irreplaceable Partner in Our eCommerce Success The Gapstow Team has been an absolutely critical component of our Shopify operations. From advanced inventory management to custom features across multiple stores, theyve handled every challenge weve thrown at themflawlessly. Their integrations with Google Sheets, Amazon, fulfillment software, and NetSuite have streamlined our entire backend. Beyond their technical skills, what truly sets them apart is their speed, responsiveness, and exceptional critical problem-solving ability. Communication is always clear, fast, and proactive, and we never feel left in the dark. If youre serious about scaling your eCommerce business, Gapstow is the team you want in your corner.

Tiffany Pierson Global Logistics Manager at ROAM Adventure Co

5.0 ★

eCommerce Development Review from Tiffany Pierson

This place is extremely professional and did such a great job for my company! Shawn is the best and is so responsive. I definitely recommend this company!

Christopher Calarco, D.C. Executive Clinic Director at Accident Treatment Centers

5.0 ★

Web Design Review from Christopher Calarco, D.C.

Our company had an excellent experience partnering with Jeremy and the 97 Switch team on our website and SEO. The initial build was on a tight timeline that was kept, and after the sites completion we saw a significant increase in new business coming our way. More medical professionals learned about us and wanted to join our network, which was an amazing bonus of working with 97 Switch. We've committed to work with 97 Switch for the next several years given they have been crucial in guiding our plan for growth.

Justyna Chrupek Office Manager at ECD Company

5.0 ★

Web Design Review from Justyna Chrupek

We hired them to build a new website. The website was quickly completed in just a couple months, and weve seen markedly positive results from 97 Switchs efforts. It's a new marketing feature that we use on a daily basis. The improved quality has facilitated our communication and made things much easier. Weve received great feedback from our vendors, investors, and customers who want to view our properties. Internally, our staff is excited to see what's going on in our company. We are definitely proud of our new platform. Our executive team is excited to be featured on the new website; previously, they didn't even want their picture shown. Before this redesign, we were almost embarrassed to send out the link. Now, we can comfortably share it with our investors, potential investors, and landlords so they keep track of our updates on a monthly basis. We love how this site presents the face of our company.

Adam Greenberg President at Topicz

5.0 ★

Web Design Review from Adam Greenberg

We've seen tremendous growth and exposure. The website has generated a number of new leads and weve received tons of cold calls from potential clients. This is thanks to 97 Switchs efforts to increase our digital exposure. We communicate primarily via phone and email and theyre highly responsive. I receive a response to emails within minutes and they get back to me within half an hour if I request a phone call. They're able to conduct face-to-face interactions in order to truly understand the goals and business culture of their clients. This allowed them to create a design that accurately represented our brand. I've had nothing but positive experiences with 97 Switch and Id recommend them to anyone.

Liam Martin Founder at Visune

5.0 ★

Digital Services Review from Liam Martin

We came to VMV with a difficult project: transitioning from agency to e-com, without even having a name for the new entity. Over an intensive four-month project, VMV provided an exceptional, professional service, delivering a comprehensive package of design, guidelines and templates for us to launch. Whilst the core of the project revolved around traditional brand identity, VMV delved into social media, web design, copy and more. They were flexible around our restrictions and daring where we had room. The result was a cost-effective solution that delivered on all fronts. 8 months on, we still have enough depth and variety in the templates to energize new content, and the team is extremely comfortable implementing VMVs direction on new styles too. I have and will continue to recommend them for anything 2D.

Benjamin Chan Director at GRAMS28

5.0 ★

Video Production Review from Benjamin Chan

I have had the pleasure of working with VMV Studio for several years now, and I can confidently say that they are an exceptional team that consistently delivers outstanding results. From the moment we engaged with them, their professionalism and dedication to their craft were evident. One of the most impressive aspects of VMV Studio is the quality of their work. Every project they undertake is executed with precision and attention to detail, resulting in high-quality deliverables that exceed expectations. Whether it's graphic design, video production, or web development, VMV Studio consistently delivers top-notch results that reflect their commitment to excellence. What sets VMV Studio apart from other agencies is their willingness to listen to their clients' needs and preferences. They take the time to understand our vision and goals, and they tailor their approach accordingly. This level of personalized service ensures that the final product not only meets but exceeds our expectations. Their ability to translate our ideas into tangible assets is truly remarkable and has been instrumental in helping us achieve our objectives. Another aspect of VMV Studio that deserves praise is their efficiency and timeliness. Despite the complexity of some of our projects, they always manage to deliver on time without compromising on quality. Their streamlined workflow and effective project management ensure that deadlines are met consistently, which is invaluable to our business. Overall, I cannot recommend VMV Studio highly enough. Their professionalism, commitment to quality, and exceptional customer service make them a pleasure to work with. If you're looking for a creative partner who will go above and beyond to bring your vision to life, look no further than VMV Studio. They have certainly earned my trust and loyalty, and I look forward to continuing our partnership for years to come.

Joshua Renouf ☕️ ⏰ CEO at Joy Resolve

5.0 ★

Video Production Review from Joshua Renouf ☕️ ⏰

It's always a pleasure to work with the VMV team. They always offer such a personal experience and are always happy to jump on a call to make refinements to the final deliverables. They go above and beyond to make sure that your brand is represented in a premium way with top tier work being a number one priority. Couldn't recommend them enough.

Alex Choi Sr. Manager at Ideal Living

4.3 ★

Web Design Review from Alex Choi

We brought this agency in as a consultant during a major redesign initiative, and their impact was immediate. They provided clear best-practice guidance across UX, conversion strategy, and design systems helping us think beyond aesthetics and focus on structure, clarity, and performance. What stood out most was their ability to balance strategic insight with practical execution. They didn't just point out what could be improved; they offered thoughtful, actionable solutions. Throughout the process, they were collaborative, responsive, and consistently available to support our internal team. Whether it was refining layout hierarchy, improving user flows, or pressure-testing creative direction, they were a steady partner from start to finish. If you're looking for a team that combines strong design instincts with conversion-minded thinking and a consultative approach, Id highly recommend them.

Anna Brakefield Owner at Red Land Cotton

5.0 ★

CRO Review from Anna Brakefield

We've been working with Prismfly since 2019 for web development and CRO and they have been great! Listened and made changes when needed and provided quality work with amazing responsiveness. Communication is great!

André Schörnig Marketing-Manager at myfelt GMBH

5.0 ★

eCommerce Development Review from André Schörnig

We have been working with Dinarys on our Shopify store for quite some time, and the experience has been great. From the very beginning, communication was clear, efficient, and reliable. The Dinarys team consistently delivered detailed proposals, stuck to agreed timelines, and offered well-structured solutions tailored to our needs. Their technical expertise is impressive, but what really sets them apart is their proactive attitude and genuine commitment to our project. Whenever we had questions or changes, they responded quickly and constructively. Its a true pleasure to work with a partner who feels like an extension of our own team. Highly recommended!

Nissrine Kohen Sr. Backend Shopware Developers at H1 Webdevelopment

4.5 ★

Web Development Review from Nissrine Kohen

Weve been working with Dinarys for quite some time now, mainly collaborating on Magento and Shopware development projects. Their developers consistently show solid technical expertise and a good understanding of our expectations and workflow. Communication is generally smooth, and response times are quick. Whenever issues arise, the team is open to feedback and acts quickly to improve. Over time, weve seen a positive evolution in their proactiveness and alignment with our teams way of working. They are flexible and collaborative, and its clear that they genuinely aim to build long-term partnerships. For the quality delivered, we feel the pricing is fair and transparent. All in all, weve been satisfied with our cooperation and would recommend Dinarys as a development partner, especially for companies looking for experienced backend developers in Magento and Shopware.

Brett Dose Founder at Double Dose Seasoning

5.0 ★

Food & Beverage Review from Brett Dose

Working with Reilly and Scott has been a true pleasure. Their expertise and knowledge of building a brand has been a pivotal step for me bringing my dry Bloody Mary seasoning mix to the retail market. Motif's willingness to work with me, and quality of work is impressive to say the least. I constantly receive compliments on the artwork, packaging, website design, and logo branding. Working with Motif was one of the smartest decisions I've ever made. Brett Dose Double Dose Seasoning

Wes Arola Owner at WALA

4.8 ★

Small Business Review from Wes Arola

Motif took an unconventional approach to supporting my official launch and establishing an identity for my landscape architecture practice. The focus was setting myself apart from the rest, and signaling to potential customers and the general public what I produce, my level of service, and for WHO. Although the tangibles Motif created were awesome and fueled my launch, I value the advice, conversation and insight they offered from day one to encourage me to really get to know my business.

Shira S Owner at Smart Reach ai

5.0 ★

Branding Review from Shira S

We partnered with Agency Squid to refine and elevate our brand identity for a SaaS platform in the B2B space. Operating in a competitive landscape, we needed strong positioning, messaging clarity, and a compelling visual presence to stand out. From the very beginning, the Agency Squid team demonstrated a deep understanding of our market, challenges, and goals. They asked the right questions, offered valuable strategic insights, and walked us through a structured branding process that was both collaborative and efficient. The outcome was a refreshed brand strategy that clearly communicates our core value, differentiators, and relevance to our target audience. We received high-impact messaging frameworks and creative assets that are now integrated into our website, sales materials, and marketing campaigns. What we appreciated most was their thoughtful, ego-free approach and consistent responsiveness. Every milestone was met on time, and they were always open to feedback, ensuring we were aligned throughout the project. This branding work has already improved our sales conversations, marketing performance, and overall brand perception. It was a seamless and professional experience, and were excited to continue working with Agency Squid in the future.

Ammar Al-Towaiji, BASc, E.I.T Owner at 2AZ Rentals LTD

5.0 ★

Web Design Review from Ammar Al-Towaiji, BASc, E.I.T

Outstanding Transformation by Blank Space Corp. & Saif Choosing Blank Space Corp. to revamp 2AZ Rentals website was a game-changer. Saif led our project with unparalleled professionalism and creativity, deeply understanding our business needs and delivering beyond expectations. The new website, especially the integrated booking system, has revolutionized our operations, offering our customers a seamless online booking experience. This feature alone has set us on a new trajectory for growth, simplifying our processes and significantly improving customer satisfaction. Saif and the teams technical expertise, combined with their exceptional customer service and meticulous attention to detail, have made our digital transformation journey smooth and successful. They didnt just provide a service; they partnered with us to ensure our business thrives in the digital age. The results speak volumes about their commitment and skill. For any business looking to enhance their online presence or add sophisticated digital functionalities, I cant recommend Blank Space Corp. and Saif enough. Theyre not just about solutions; theyre about elevating your business to its full potential. A heartfelt thank you to Saif and everyone at Blank Space Corp. for steering 2AZ Rentals towards a brighter digital future.

Kapil Mehta VP at Ketto

5.0 ★

Product Design Review from Kapil Mehta

stealth provided us with unwavering support and innovative ideas for our design. They helped us all along from ideation to execution and go-live.

Kristian Pettyjohn Partner at Metolius Tea

4.8 ★

Brand Strategy Review from Kristian Pettyjohn

Had an excellent experience with Ben and his team at BS. Beyond being very creatively talented, their design had a lot of depth. They really explored not just our demographic, but where our products come from, the history of the mediums and also our geographic locations where we manufacture. It all built up to be a much more intentional and purposeful brand. All-in-all, quite impressed and hope to use them more in the future.

Daniel Cascella Unknown at 929 Holdings

5.0 ★

Brand Strategy Review from Daniel Cascella

Couldn’t recommend the BS team more. They deliver the highest quality products/results with incredible timeliness and communication.

Nicholas Hood Chief Experience Officer at Luceque Global

5.0 ★

Brand Design Review from Nicholas Hood

Wonderful experience! The whole team was exceptional and went above and beyond to provide high quality deliverables that met the client's needs. We worked closest with Ben and Marielle, and they were an absolute delight to work with!

Mathieu Chabran Co-Founder at Tikehau Capital

5.0 ★

Digital Marketing Review from Mathieu Chabran

Pehar Design handles our website hosting, SEO, and PPC campaigns. They were able to make few improvements to our website. And I must add that we have had excellent results with our budget; we are ranking better for several of our keywords and receiving more applications from clients. We are pleased with our ROI.

Emily Heintz Founder at Sèchey

5.0 ★

Digital Marketing Review from Emily Heintz

We required digital marketing and SEO services since we have a large number of items and wanted more exposure to our target demographic while boosting our SEO. Our growth rate has improved by more than 100% in three months, and we currently rank for a thousand keywords. And I'm appreciative for their assistance. They supplied a clear and straightforward notice, and they did everything on their end to make it easier for us to succeed. We utilized Google Ads as a tool and communicated through Zoom meetings and emails.

Angelica Anaya Founder at SOLUX Med Spa

5.0 ★

SEO Review from Angelica Anaya

They reviewed our material and optimized it to be consistent with keyword research and rankings. Their team collaborated with our development team. The task was finished on schedule and with outstanding correctness. We were able to rank on the top page of search engines for our keyword and get more quality leads as a result of their efforts. Their staff collaborated with us in a manner that was relevant and suitable for us, which was beneficial and substantial.

Anthony Lawler Chief Marketing Officer at HoneyLab

5.0 ★

Enterprise Review from Anthony Lawler

Extremely satisfied with Storm Brain's services, particularly how they realized our vision on our website. The team dedicated many hours daily to edits, making us feel un-rushed. The outcome is a phenomenal website, and the post-launch SEO efforts have been thoroughly successful.

Jhumpa Bhattacharya CEO at MAVEN Collaborative

5.0 ★

Nonprofit Review from Jhumpa Bhattacharya

As a nonprofit, we've worked with Storm Brain for just over a year. The unique demands of nonprofits can be challenging, yet this company has shown great patience, adaptability, and cooperation. While no company is flawless, clear communication with them leads to excellent results. Thanks, Storm Brain, for your dedication!

Jake Brennan Owner at Retail Company

5.0 ★

Digital Marketing Review from Jake Brennan

Storm Brain provided our e-commerce business significant results. We were really flattening out when it came to engagement and finding them was a serious game changer. They enhanced our SEO, helped us re-brand our product, drove sales through digital marketing campaigns and provided quality design for our site. If you're looking for a company that is easy to work with and incredibly professional / knowledgeable, look no further. We recommend them to the fullest, especially after being let down by so many other establishments. Storm Brain for the win!

Kameron Laurence Owner at Botanical Remedies LLC

5.0 ★

SEO Review from Kameron Laurence

I've been extremely impressed with the work Elite Information Tech has done for us. Their SEO skills are excellent, but what really sets them apart is that their expertise goes well beyond SEO. They understand the bigger picture website performance, strategy, and content, and they’ve quite literally helped with everything from A to Z when it comes to handling our online presence. They're responsive, knowledgeable, and genuinely invested in my company. If you're looking for a company that can handle SEO and more, I highly recommend them!

Dan Foster, CPA Owner at EDG CPA

5.0 ★

SEO Review from Dan Foster, CPA

After two disappointments with US based firms this one completely exceeded all expectations and the SEO results just a couple months in are already better than where I ever expected to be.

R Blake Miller Founder at R Blake Miller

5.0 ★

SEO Review from R Blake Miller

I have worked with Elite for years on a number of projects, this one was all encompassing and required a lot of project management. When I have something challenging, I trust Elite to take care of a lot, and I rarely trust vendors with such integral parts of my business. They have know-how plus top quality workers. I'll be working with them again, and look forward to continuing my projects with them moving forward.

Ciara Imani May CEO at Rebundle

5.0 ★

Web Development Review from Ciara Imani May

Truly blown away by this team. Every need we had was met ahead of schedule and within the budget estimate. We are so glad to have FJ Solutions as a partner for one of the company's most valuable assets: our website! Pleased with the results and looking forward to working with this team going forward.

Kaushik Bhatt Tech Directo at redelk studio

5.0 ★

eCommerce Review from Kaushik Bhatt

The project was a challenge, but FJ Solutions handled it excellently. The result is a fully functional and intuitive theme. Additionally, because the team created their own solutions instead of using external libraries, the site operates faster, which led to a 30% increase in conversion rates a huge advantage for us. Content management has become much simpler, and the checkout was tailored precisely to our needs.

Gabriela Cordero Employee at Hera SRL

4.8 ★

Small Business Review from Gabriela Cordero

FJ Solutions built a high-quality website that perfectly showcases our construction services. Their team understood our needs, delivering a sleek, functional, and user-friendly design. The site is well-structured, easy to navigate, and optimized for lead generation. Highly recommend their expertise!

Abraham Meidan Owner at WizSoft Inc.

5.0 ★

Web Design Review from Abraham Meidan

Our old website was stuck in time, clunky, outdated, and honestly didn’t do our work any justice. We knew we needed a complete overhaul. The goal was simple: create a modern, polished platform that reflects what WizSoft does today, helps potential clients quickly understand our products, and builds real trust from the first click. They redesigned everything from the ground up. full website design and development, clear and scalable layouts, product detail pages that actually explain things well, and a clean structure that’s easy to navigate. They gave us mockups for every screen, and we worked closely on content using shared docs. Revisions were fast, honest, and collaborative. Nothing ever felt like a hassle. The impact was almost immediate. Within weeks of launch, our traffic jumped over some unimaginable amount of percentage and that was without any real marketing push. Inquiries doubled. But more than just numbers, we noticed better leads. Real people, serious conversations, and more trust upfront. And for the first time, our brand felt aligned with the quality of our product.

Paulina Sadlowska Marketing Team Leader at Calderdale College

5.0 ★

Web Design Review from Paulina Sadlowska

Our website had grown tired. It was built over five years ago and no longer reflected the energy, diversity, or ambition of who we are today. It was hard to navigate, uninspiring to look at, and frankly didn't connect with our students or community the way it needed to. We wanted more than just a cosmetic upgrade, we needed a full redesign, one that would feel modern, intuitive, and purposeful. Within weeks of launch, we saw a measurable shift. Web traffic jumped by over 40%, inquiries from prospective students doubled, and event sign-ups started to rise steadily. But more than the numbers, the feedback changed. Students said it was easier to find what they needed. Parents could navigate with less frustration. Staff felt proud to share the site again. It was a transformation and not just in design, but in confidence. This wasn't just a web project. It was a turning point. We walked away with more than a new site. We walked away with clarity, pride, and a stronger digital voice for Calderdale College. If you're serious about building a site that truly reflects who you are and what you stand for, Hook UX is the team to trust.

Rahul Aggarwal Founder at Designhill

5.0 ★

Web Design Review from Rahul Aggarwal

We brought in HookUX to rebuild our site from the ground up. the old one just wasnt working anymore. it was slow. We needed a cleaner look. better user flow. stronger mobile experience. and something easier to manage in-house. they did everything. from auditing the site to helping us plan out every step. they redesigned the homepage and core pages to feel modern but still on-brand. made navigation simpler. added a better ecom setup so our community could use it with fewer clicks. cleaned up the backend. helped with seo too so more folks could find us. they even trained our team on how to use it all. felt like they thought of everything.