Lucas Delacroix Financial Director at BNP Paribas

5.0 ★

Lead Generation Review from Lucas Delacroix

Prior to teaming up with Pipeful, we faced challenges in reaching potential clients efficiently. With their expertise, Pipeful crafted customized email campaigns and pinpointed high-quality leads. Consequently, we successfully met our Key Performance Indicators (KPIs), scheduled numerous face-to-face meetings, and broadened our sales pipeline. Their assistance not only saved us time but also heightened our likelihood of closing deals. Pipeful went above and beyond our expectations, surpassing our KPIs by 150% in the initial month and securing an impressive 49 face-to-face appointments for our sales team within just two months. Their expertise in creating impactful email campaigns and identifying high-quality leads proved to be invaluable. Additionally, their team's culture is outstanding they are not only intelligent and highly skilled but also exceptionally responsive. High-quality agencies may sometimes come with a slightly higher price tag. I strongly recommend their services for efficient lead generation and appointment booking. Their expertise and performance are evident, and the team's responsiveness and intelligence significantly enhance the collaboration.

Guillaume Leclerc Financial Officer at Sanofi

5.0 ★

Lead Generation Review from Guillaume Leclerc

We opted to explore a lead acquisition agency as we aimed to elevate our business to a higher tier. Recognizing our current lack of expertise in this area, we decided it was prudent to enlist the assistance of professionals. Pipeful assumed key responsibilities, such as pinpointing and drawing in potential clients, arranging meetings with decision-makers, and ensuring genuine interest from prospects in our services. The outcome has left us elated, with a total of 60 confirmed appointments featuring clients who meet our criteria. This level of success is unprecedented in our past experiences. We have successfully secured 120 confirmed appointments with promising leads. The sales pipeline has been expanded, opening up new opportunities for business expansion. We are content with the overall partnership and the caliber of leads that have been generated. Ensure a thorough examination of Pipeful's track record and personalized strategy before engaging their services for lead generation and sales development. To maximize the benefits of your collaboration, clearly define your objectives and goals, and prioritize open communication, honest feedback, and transparent reporting.

Léo Fontaine Commercial Director at Airbus

5.0 ★

Lead Generation Review from Léo Fontaine

Finding clients has consistently been the biggest challenge for our team. However, thanks to Pipeful, our pipeline is growing rapidly. In just one year of working with Pipeful, we closed more deals than we could have imagined. The success has led us to hire two additional sales managers to effectively handle the leads generated by Pipeful and facilitate faster scaling. Pipeful exceeded my expectations. Unlike many lead generation agencies that often generate unqualified leads, Pipeful kept their promises, delivering high-quality leads. Additionally, the collaboration provided valuable insights into our target market and options for positioning our brand. Pipeful has played a crucial role in broadening our client base in the US. Before partnering with them, we had a substantial number of loyal customers in the EMEA region. However, we were eager to extend our market reach and establish long-term relationships with clients in North America. Over the past year of collaboration with Pipeful, the experience has been nothing short of amazing. Our pipeline has seen unprecedented growth during this period. Currently, there's nothing to note that we dislike. The team is highly responsive and consistently delivers exceptional performance. Prior to this, I had the opportunity to collaborate with other lead generation agencies. Despite their grand promises, they, unfortunately, fell short of delivering the desired results. However, working with Pipeful was a completely different experience. Their extensive sales experience and realistic assessment of the situation influenced the strategies they employed to attract potential clients. In the first month of our collaboration, numerous appointments were booked on our calendar. Now, we are contemplating continuing our partnership. Therefore, I wholeheartedly recommend working with them.

Bogdan Czako Customer Support Team Lead at Covantis S.A.

5.0 ★

Customer Support Review from Bogdan Czako

We've been working with SupportYourApp to handle technical support, including product-related questions, password resets, tracing user traffic, and assessing request severity. The team started with two shared consultants and one dedicated consultant and now operates with two members, providing consistent support via email. Their performance has been outstanding, earning perfect 10/10 ratings in our internal performance reviews, and the project has remained extremely stable over time. The team has grown in expertise and reliability to the point where one dedicated agent now attends our annual gathering in Switzerland every year. Their support continues to exceed our expectations.

Joseph Pinto Manager at Sweett

5.0 ★

Customer Support Review from Joseph Pinto

We partnered with SupportYourApp to build a 24/7 multilingual support team operating securely from the office to serve our growing global customer base. The team structure has evolved over time and now includes French-, Spanish-, and English-speaking consultants, as well as Sales agents and part-time Social Media Research support. They manage our email, chat, and phone support 24/7, enabling us to assist customers in multiple languages and maintain an average email response time of under one hour. We truly appreciate their strong adherence to SLAs, consistent performance, and proactive communication. SupportYourApp has proven to be a reliable and effective partner in scaling our customer support operations.

José Manuel Val Merinero CFO at VR LIFE, SL

5.0 ★

Customer Support Review from José Manuel Val Merinero

We partnered with SupportYourApp to resolve ongoing billing and video service issues that were impacting customer satisfaction. They provided efficient email support through a dedicated consultant, ensuring consistent and personalized assistance. Communication was clear and well-structured, with defined guidelines that kept our interactions focused. Their support hours from 5 PM to 1 AM EET allowed timely resolutions outside regular business hours. We valued the consultants loyalty, consistency, and efficiency, which contributed to smooth operations. SupportYourApp has been a reliable and effective partner in addressing our service challenges.

Manoj Thenua Chief Executive Officer at Medico Hub

5.0 ★

Customer Support Review from Manoj Thenua

I recently engaged a customer support provider to manage client service and support tasks for my healthcare-oriented platform. From the outset, their team was extremely professional, responsive and attentive. Their onboarding process was smooth, prompt, and well-organized. Throughout the project they handled all support tickets including account queries, billing questions, technical issues and general user guidance with empathy and clarity. What impressed me most was their commitment to quality: they consistently responded quickly to inquiries (often within minutes), maintained a helpful and courteous tone, and followed up until the users problems were fully resolved. Feedback from my users has been overwhelmingly positive: many praised how easy it was to get help and how satisfied they were with the assistance. Thanks to their efficient support, user satisfaction and retention improved noticeably compared to the period before they handled support. I also experienced fewer escalations and received fewer complaints overall. Their professionalism and consistency gave me peace of mind and freed me to focus on growing the platform rather than handling day-to-day support issues. Overall, working with them has been a very positive and productive experience the quality of support exceeded my expectations.

Atif Gagguturu Marketing & Customer Acquisition at BankStride/FileStride

5.0 ★

Email Marketing Review from Atif Gagguturu

We are a document collection specializing in loan document gathering and invoice management software company. We hired LevelUp Leads to increase the amount of sales and demos we got. So we have been having trouble getting leads. As such we were searching for a marketing company to help us find more customers. We stumbled upon LevelUp Leads and found they came with a lot of good recommendations. It is benefiting us by giving us a better direction to get more leads. I like the weekly reviews where we can see what we are doing good. I also like being given reports of who is being responsive to our campaigns. I like how the LevelUp Leads explains what exactly the campaigns are doing and why they are doing the things they are doing and how it can get us out there. I especially like the recommendations given to our company for our other advertising projects.

Troy Deason Managing Director at HCA Healthcare

5.0 ★

Digital Strategy Review from Troy Deason

Levelup Leads provides various digital marketing services for our healthcare testing services company. The team's tasks range from paid media and reporting to email campaign optimization and landing page creation. We are pleased with Levelup Leads' services. What's been most impressive about the team is their project management skills, they execute tasks efficiently and hold weekly meetings to ensure everyone's in synchronization. Their problem-solving capabilities are commendable as well.

Scott Berg VP of Operations at Sigma Funding Group

5.0 ★

IT Services Review from Scott Berg

If you're looking for a company to handle your IT and telephony needs then Scott and his team at Internet Nerdz is who you should be working with. They have my highest recommendation!