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Elevate customer experience and streamline operations with vetted call center companies. Browse our curated list of call centers based in the US to find teams aligned with your customers' cultural and language needs. 

Best Call Center Companies

33 Companies - Rankings updated: September 04, 2026

DesignRush evaluates all call center providers based on its expertise, success stories, and verified client reviews. Some listings may be paid.

Expertise
Automotive
$1,000 - $10,000
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  • Tech2globe

    Your Partner in AI-Enabled Development, Marketing, eCommerce, Data Management, BI and Ops.

    Tech2Globe provides inbound and outbound call center services as part of its BPO-KPO division, covering customer support, telemarketing, lead generation, virtual assistance, and call center monitoring. With 14+ years of operation and 12,000+ completed projects, it holds a 4.9 rating on DesignRush...

    Top Services:

    • Digital Marketing
    • Web Development
    • eCommerce Development
    • Web Design
    • Social Media Marketing
    • Show more
    Location
    New York City, New York
    Number of Employees
    250 - 499
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    16 Projects Listed

    Tech2globe Services

    • Digital Marketing
    • Web Development
    • eCommerce Development
    • Web Design
    • Social Media Marketing
    • Branding
    • PPC
    • Software Development
    • Market Research
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Delivery Hero
    • Follett
    • AoNHewitt
    • Frontier Biscuits
    • Mahmayi
    • Foodora
    • go-mechanic
    • Patanjali
    • Abrams
    • cantabil
    Data sourced from the agency's DesignRush profile

    Tech2globe Reviews & Testimonials

    • Jason Wilson
      Jason Wilson Co-Founder and CTO at Mendaera, Inc.
      5.0 ★

      SEO Review from Jason Wilson

      Tech2Globe Web Solutions has helped us increase website traffic, admission inquiries, and key landing page engagements. They've also reduced bounce rates, attracted more serious prospective families, and improved the admission team's efficiency. Moreover, the team is organized and proactive.

    • Eve Casha
      Eve Casha Brand Manager (Chief Scientific Officer) at dermoi!
      5.0 ★

      Lead Generation Review from Eve Casha

      I recently worked with Tecg2globe for chat support services and lead generation for my cosmetic business, and the experience was exceptional! Their expertise in enhancing customer engagement significantly boosted our online interactions and generated valuable leads. The team's professionalism, attention to detail, and proactive communication made the process seamless. Thanks to Tecg2globe, we've seen a noticeable increase in customer inquiries and sales! Highly recommended!

    • Patrick Pichette
      Patrick Pichette Interim CEO at The Canadian Real Estate Association
      5.0 ★

      Amazon SEO Review from Patrick Pichette

      I had the pleasure of working with Tech2globe to help maintain a consistent ACoS and optimize my Amazon SEO, and I couldn't be more impressed with the results. Their expertise in both areas has been invaluable. They not only helped me streamline my advertising efforts but also enhanced my product listings to improve visibility and rankings on Amazon. Thanks to their tailored strategies, my campaigns have been more efficient, and I've seen a significant increase in conversions. I highly recommend Techh2globe to anyone looking to boost their Amazon performance!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.9 4.9 (21)

  • Virtual Assistant India

    Amplify Business Performance With Virtual Assistants India

    Virtual Assistant India staffs dedicated ecommerce virtual assistants who handle customer interactions across phone, email, and chat, alongside order processing, inventory management, and marketplace operations on Amazon, eBay, and other platforms. The call center company brings 25+ years of experience...

    Top Services:

    • Call Centers
    Location
    Laguna Beach, California
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000

    Virtual Assistant India Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Bose
    • PepsiCo
    • Panasonic
    • Honda
    • dentsu
    Data sourced from the agency's DesignRush profile

    Virtual Assistant India Reviews & Testimonials

    • Patricia Woolridge
      Patricia Woolridge Owner at Undisclosed
      5.0 ★

      Amazon Review from Patricia Woolridge

      My Amazon vendor problems began when I realized that there were many instances of copyright infringement. Virtual Assistant India provided the perfect VA for the role who has also helped me with ensuring that certifications and product licensing are in place. The last 2 years have seen me, and my Amazon VA grow our sales together.this collaboration actually works!

    • Chad Fairbanks
      Chad Fairbanks Chief Executive Officer at Undisclosed
      5.0 ★

      Amazon Review from Chad Fairbanks

      I had no clue why many of my product listings were flagged or blocked by Amazon. Despite repeated calls with their support team, I could not find a proper answer. Thanks to my Amazon VA, all such escalations were handled with a clear diagnosis to the problem and a quick solution. My VA also helped me with brand registry.

    • Cheryl Patton
      Cheryl Patton Owner at Undisclosed
      5.0 ★

      Amazon Review from Cheryl Patton

      I had very clear priorities in terms of what an Amazon Ad expert should be able to do. My PPC virtual assistant has performed admirably, creating ad spending limits, choosing most relevant ad types, and identifying redundant campaigns. Today, I have the clarity I sought as a part of my Amazon ad targeting and the expertise I demanded for PPC performance analysis.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.8 4.8 (5)

  • LeadBuds

    Transforming Sales Growth Through Science

    LeadBuds is a B2B lead generation, appointment setting, SDR outsourcing, and call center company, combining LinkedIn outreach, email campaigns, Telegram outreach, and paid advertising. Founded in 2017, the agency serves fintech, healthcare, and Web3 companies with AI-assisted outreach strategies...

    Top Services:

    • Email Marketing
    • Business Consulting
    • BPO
    • Market Research
    • Phone Answering Services
    • Show more
    Location
    Kyiv, Ukraine
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000

    LeadBuds Services

    • Email Marketing
    • Business Consulting
    • BPO
    • Market Research
    • Phone Answering Services
    • Call Centers
    • CRM Consulting
    • Staff Augmentation
    • Content Marketing
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Nissan
    • Advascale
    • Hapana
    • Komulin
    • Nitra
    • Pillard
    • Suriefy
    Data sourced from the agency's DesignRush profile

    LeadBuds Reviews & Testimonials

    • Gregory Dangler
      Gregory Dangler Founder at BulkSource, Inc.
      5.0 ★

      Call Centers Review from Gregory Dangler

      LeadBuds offers client reporting, help desk assistance, and technical support. Reaching customer CSAT scores, first call resolution, and call center response times. observant, capable, and exhaustive. capable of taking the lead in important areas pertaining to their services. They have tremendous industrial experience and leadership.

    • John Nicolosi
      John Nicolosi CEO at CerpassRx
      5.0 ★

      B2B Social Media Marketing Review from John Nicolosi

      I was sent a thorough campaign questionnaire after registering that outlined the purpose of the project and my target audience. LeadBuds took those responses, created some brilliant message sequences, and created a LinkedIn prospect list that was specifically targeted. I made dozens of new connections and had six survey replies in the first two weeks of the campaign. These are lengthy questionnaires with in-depth inquiries. I've already had six answers, compared to my estimated 1-2. They know what they're doing based on the outcomes they provide, therefore I won't recommend changing. Continue as you are!

    • Naomi Allen
      Naomi Allen CEO and Co-Founder at Brightline
      5.0 ★

      Business Consulting Review from Naomi Allen

      LeadBuds takes care of our video labeling needs. With a 98% accuracy rate in video review, LeadBuds' agents can evaluate more than 350 video events in an hour. Since we are a technological firm, our goods and software are always changing and developing. LeadBuds' outstanding project management and leadership teams are demonstrated by how well they have adjusted to such adjustments.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.9 4.9 (10)

  • IntelligentBee

    Support That Drives Retention

    Handling 180,000+ customer interactions per month with a sub-2-minute SLA, IntelligentBee provides outsourced customer support, technical support, IT support, multilingual support, phone, live chat, email, and social media support. The call center firm caters to SaaS, eCommerce, and healthcare companies...

    Top Services:

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • AI Development
    • Show more
    Location
    Iași, Romania
    Number of Employees
    250 - 499
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    7 Projects Listed

    IntelligentBee Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • AI Development
    • IT Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • SendGrid
    • Twillio
    • AffiliateBee
    • Payscore
    Data sourced from the agency's DesignRush profile

    IntelligentBee Reviews & Testimonials

    • Diego Susa Head of Engineering at Unleash
      5.0 ★

      Customer Support Review from Diego Susa

      Diego Susa, Head of Engineering at Unleash, lauds IntelligentBee for helping them successfully sustain their response time and customer satisfaction levels within the established target. The team exhibited commitment, responsibility, and a proactive attitude toward improvement. They also actively engaged with feedback and maintained clear and effective communication through virtual meetings, emails, and messages, Susa adds.

    • Ionut Patrascoiu CEO & Founder at Floca
      5.0 ★

      Mobile App Development Review from Ionut Patrascoiu

      Ionut Patrascoiu, CEO & Founder at Floca, hired IntelligentBee for a custom software development project. According to Patrascoiu, the team continues to oversee the ongoing refinement and improvement of the app, with plans for an upcoming development phase. Patrascoiu commended the team for the app's easy flow and top-notch quality. He also mentioned that IntelligentBee stands out as a budget-friendly choice, demonstrating genuine dedication to the success of their project.

    • Mihai Cioclu Account Manager at EventWay
      5.0 ★

      Applications Review from Mihai Cioclu

      According to EventWay Account Manager Mihai Cioclu, IntelligentBee launched the solution within the deadline. It showcased agility and provided clients with prompt feedback. The agency’s exceptional technical proficiency played an important role in delivering high-quality results.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.6 4.6 (3)
    4.4 4.4 (12)

  • Reexia Limited

    Supporting International trade

    Reexia is a UK-based B2B lead generation and telemarketing agency helping companies connect with decision-makers and generate qualified business opportunities. Through targeted outreach, data-driven campaigns, and a combination of telemarketing and email marketing, Reexia supports organisations look...

    Top Services:

    • Call Centers
    • Email Marketing
    • Direct Marketing
    • SEO
    • BPO
    • Show more
    Location
    Birmingham, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $30/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    2 Projects Listed

    Reexia Limited Services

    • Call Centers
    • Email Marketing
    • Direct Marketing
    • SEO
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Aerospace
    • IT
    • Telecomunication
    • Retail
    • Manufacturing
    Data sourced from the agency's DesignRush profile

    Reexia Limited Reviews & Testimonials

    • James Nolan
      James Nolan Business Development Manager at Jeddio Tech
      5.0 ★

      Lead Generation Review from James Nolan

      We worked with Reexia to support our outbound business development and lead generation efforts. The team helped us structure a targeted outreach campaign and build a relevant prospect database for our market. Communication throughout the project was clear and organised. We had bi-weekly calls to review activity and results, and Kevin was very hands-on in guiding the campaign and suggesting adjustments where needed. Results took some time to appear, but this was explained clearly at the start of the campaign and expectations were set appropriately. Once the campaign gained momentum, we began having conversations with companies that matched our target profile. Overall, it was a positive experience and we appreciated their structured approach to outbound prospecting.

    • Giles Strong
      Giles Strong Review from Google
      5.0 ★

      Giles Strong's Review Sourced from Google

      Reexia has been a game-changer for our business. Their expert guidance in implementing CRM tools streamlined our entire sales process, making it more efficient and effective. On top of that, their SEO advice helped boost our online visibility significantly. Professional, insightful, and a pleasure to work with—highly recommended

    • Vanessa Mattia
      Vanessa Mattia Review from Google
      5.0 ★

      Vanessa Mattia's Review Sourced from Google

      We've been working with Reexia for our sales outreach and lead generation, and they’ve been absolutely outstanding. Their service is incredibly personal and responsive — it genuinely feels like they’re part of our team. They’ve taken the time to understand our business and target audience, and the results speak for themselves. We’re seeing consistent, high-quality leads and a real uplift in engagement. If you’re looking for a hands-on, strategic partner to drive your sales pipeline, we can’t recommend them enough.

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    4.3 4.3 (1)
    5.0 5.0 (6)

  • Call Center Authority

    Call Center Selection Advisor

    Call Center Authority specializes in helping companies streamline their operations by facilitating the process of outsourcing their call center needs. With our expertise, we connect businesses with the ideal call center company, ensuring a seamless transition and optimal service, all at no additional cost to...

    Top Services:

    • Call Centers
    Location
    Pittsburgh, Pennsylvania
    Number of Employees
    Under 49
    Average Hourly Rate
    $100/hr
    Minimal Budget
    $1,000 - $10,000

    Call Center Authority Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Greiner Health Solutions
    • Mount Nittany Health
    • Penn Hospitality Services
    Data sourced from the agency's DesignRush profile
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  • CALLMARK Solutions Sdn Bhd

    24/7 Inbound Support, Proactive Outbound Outreach

    With 13 years of proven track record of call-center expertise, CALLMARK Solutions delivers fully managed, done-for-you customer engagement. We design end-to-end call flows, craft high-converting scripts, profile and qualify prospects, and provide omni-channel inbound/outbound support. Our AI Voice Bot handles...

    Top Services:

    • Call Centers
    Location
    Petaling Jaya, Malaysia
    Number of Employees
    100 - 249
    Minimal Budget
    $1,000 - $10,000

    CALLMARK Solutions Sdn Bhd Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Shell
    • Samsung
    • SAP
    • Epicor
    • Hitachi
    • NEC
    • HP
    • Acer
    • Maybank
    • Fedex
    Data sourced from the agency's DesignRush profile

    CALLMARK Solutions Sdn Bhd Reviews & Testimonials

    • Amirul Syazwan Adnan
      Amirul Syazwan Adnan Review from Google
      5.0 ★

      Amirul Syazwan Adnan's Review Sourced from Google

      I have been using Callmark Solution’s telesales service, and I’m extremely satisfied with the experience. The team and agents are very dedicated, professional, and proactive in their work. They consistently deliver great results and maintain excellent communication throughout the process. Highly recommended

    • Ravindran Shanmuganathan
      Ravindran Shanmuganathan Review from Google
      5.0 ★

      Ravindran Shanmuganathan's Review Sourced from Google

      Callmark Team has been a great partner. Their team is very supportive, flexible with changes and provide excellent call center support. Highly recommended.

    • Injamamul Haque
      Injamamul Haque Review from Google
      5.0 ★

      Injamamul Haque's Review Sourced from Google

      CallMark has been outstanding to work with. Their professionalism truly sets them apart, and they are always willing to help. The CallMark team are always willing to provide advice or go the extra mile to make sure everything runs smoothly, their support has been exceptional.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.4 4.4 (21)

  • EuroCom CX

    Quality over Quantity

    A Leading Outsourcing Center in Europe with the Healthy Ambition to Remain at the Top! Our business is on par with the standards established by the industry thanks to the exceptional quality and industry understanding that we provide. You may be certain that we will provide you the highest possible level of...

    Top Services:

    • BPO
    • eCommerce
    • Accounting
    • Phone Answering Services
    • Customer Support
    • Show more
    Location
    Tirana, Albania
    Number of Employees
    500 - 999
    Average Hourly Rate
    $14/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    3 Projects Listed

    EuroCom CX Services

    • BPO
    • eCommerce
    • Accounting
    • Phone Answering Services
    • Customer Support
    • Call Centers
    • Business Consulting
    • Market Research
    • HR Outsourcing
    • Translation Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Rocket Sharing
    • Audika Group
    • Digital One
    • Vodafone
    • TIM
    Data sourced from the agency's DesignRush profile

    EuroCom CX Reviews & Testimonials

    • Siar Residence
      Siar Residence Review from Google
      5.0 ★

      Siar Residence's Review Sourced from Google

      We’ve been working with EuroCom CX Services for our real estate campaign, and the results have been outstanding. Their team has been instrumental in helping us connect with potential buyers and renters, streamline our communication processes, and improve overall lead conversion. EuroCom CX has a deep understanding of the real estate industry, and their tailored solutions really made a difference in how we manage inquiries, follow-ups, and customer engagement. Their multilingual support allowed us to reach a wider audience, which was crucial for our international property listings. Whether it’s through live chat, phone support, or email, their team is always responsive and professional, ensuring no lead is missed. The customer experience management they provide is exceptional—they ensure every touchpoint with potential clients is smooth and efficient, from initial inquiries to final negotiations. Their ability to capture valuable insights and feedback from customers helped us fine-tune our strategies and better cater to our clients’ needs. If you're in the real estate sector and looking to improve your client engagement and sales process, I highly recommend EuroCom CX Services. Their expertise, flexibility, and commitment to results make them an invaluable partner.

    • Gaetano Ferrara
      Gaetano Ferrara Review from Google
      5.0 ★

      Gaetano Ferrara's Review Sourced from Google

      I was a EuroCom CX customer for a telecommunications project, and I must say I was extremely satisfied with their work. Their expertise in customer experience management is evident in every aspect of their service. What impressed me most was their ability to provide customized solutions to meet our specific needs. EuroCom CX carefully analyzed our current customer experiences and developed tailored solutions to improve our customers' interactions with our company. Thanks to their knowledge of the telecommunications industry, they provided solutions we hadn't even considered previously. Furthermore, their focus on ensuring a seamless customer experience across every touchpoint was extraordinary. This significantly improved our interactions with our customers and created a foundation for their loyalty and increased satisfaction. Their commitment to innovation was also a significant factor in our collaboration. EuroCom CX has provided us with cutting-edge technology platforms that have allowed us to improve our business efficiency, obtain real-time feedback from our customers, and optimize our operations to achieve our business goals. Finally, their excellent customer service and technical support have been impeccable. Their team has been responsive, professional, and available to answer all our questions and resolve any issues we encountered during our collaboration. In summary, I highly recommend EuroCom CX to any telecommunications company looking to improve customer experience, increase customer loyalty, and achieve business results. Their expertise, customized solutions, focus on customer experience, and commitment to innovation have been key factors in our successful collaboration.

    • Josè Freitas
      Josè Freitas Review from Google
      5.0 ★

      Josè Freitas's Review Sourced from Google

      As a client in the automotive industry, I had the pleasure of partnering with EuroCom CX to enhance our customer experience and ultimately increase and upscale our clientele. Working with EuroCom CX has been a game-changer for our business, and we are grateful for the exceptional support and guidance they have provided us. One of the most significant ways EuroCom CX helped us was by providing customized solutions that catered to our unique needs and requirements. Through a thorough analysis of our existing customer experience, EuroCom CX identified areas of improvement and developed tailored solutions to enhance our customer engagement and satisfaction. These solutions were not generic but tailored to our business, which made a significant difference. EuroCom CX's focus on delivering a seamless customer experience across all touchpoints was another critical factor in our success. From the initial contact to post-sale follow-up, EuroCom CX ensured that each customer interaction was seamless and consistent. This approach fostered customer loyalty and enhanced the chances of repeat business and positive referrals, ultimately leading to increased clientele. We were particularly impressed by EuroCom CX's commitment to technology and innovation. The company's sophisticated platforms integrated seamlessly with our existing systems, providing real-time insights into customer behavior and preferences. This data allowed us to make informed decisions and optimize our operations to drive revenue growth and expand our clientele. Finally, EuroCom CX's excellent customer service and support were outstanding. The team was responsive, knowledgeable, and professional, always going above and beyond to ensure our satisfaction. This level of support helped us to build a strong relationship with EuroCom CX and provided us with the confidence to trust them with our business needs. Overall, partnering with EuroCom CX has been one of the best business decisions we have made. Through their personalized approach, focus on delivering a seamless customer experience, commitment to technology and innovation, and excellent customer service, EuroCom CX helped us increase and upscale our clientele. We highly recommend EuroCom CX to any business seeking to enhance their customer experience and drive growth.

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    5.0 5.0 (7)

  • Upstream BPO

    Excellent People, Exceptional Service

    Upstream BPO Leads The Industry. With Multilingual And Omnichannel Support And Customer Experience (CX), Back-Office, Inside sales, tele sales, Lead generation, Digital Transformation, And Intelligent Automation Solutions. Our BPO Experts Have Over 25 Years Of Experience In Delivering Value And Better...

    Top Services:

    • Call Centers
    • BPO
    • HR Outsourcing
    • Customer Support
    • Show more
    Location
    Kuala Lumpur, Malaysia
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $8/hr
    Minimal Budget
    $1,000 - $10,000

    Upstream BPO Services

    • Call Centers
    • BPO
    • HR Outsourcing
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Changi Travel Services
    • Honeywell
    • Grab
    • TADA
    • Shell
    • Senoko Enenrgy
    • HP
    • Ninja Van
    • Cainiao
    • Best Express
    Data sourced from the agency's DesignRush profile
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    5.0 5.0 (3)

  • EBQ

    You Have the Plans. We Have the People. Lets Grow Together.

    EBQ is an outsourced sales and marketing organization that provides services to help companies scale...

    Top Services:

    • BPO
    • Call Centers
    • CRM Consulting
    • Customer Support
    • Show more
    Location
    Austin, Texas
    Number of Employees
    100 - 249
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    5 Projects Listed

    EBQ Services

    • BPO
    • Call Centers
    • CRM Consulting
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • LYRASIS
    • Seal Software
    • Cal-Bay Systems
    • Image Skincare
    Data sourced from the agency's DesignRush profile

    EBQ Reviews & Testimonials

    • Applied Tech
      Applied Tech Review from Google
      5.0 ★

      Applied Tech's Review Sourced from Google

      We have been working with EBQ since July of 2024. It has been a seamless and rewarding experience, thanks to their exceptional project management and commitment to timely delivery on multi-project fronts. From the outset, their team demonstrated a clear understanding of our objectives, has maintained open communication, and has provided regular updates on progress. Milestones have been met with precision, and any challenges have been addressed proactively, ensuring the projects stay on track. Deliverables have not only been completed ahead of schedule but also have often times exceeded our expectations in quality and attention to detail. Their professionalism and dedication has instilled confidence throughout the process, making them a trusted partner for ongoing and future collaborations.

    • Sarah Becherer
      Sarah Becherer Review from Google
      5.0 ★

      Sarah Becherer's Review Sourced from Google

      Worked with EBQ on a sales outsourcing project for 6 months in 2024. Can't say enough positive things about how attentive, friendly, and responsive the team is. They're organized and excellent problem-solvers. Due to the nuances of our business and sales process, it ultimately wasn't a long-term fit, but I would highly recommend EBQ for cold-calling and appointment-setting for B2B software or managed services. Shout out to Dante who was with us since the beginning – you rock!

    • Rodane Williams
      Rodane Williams Review from Google
      1.0 ★

      Rodane Williams's Review Sourced from Google

      I contracted EBQ for BDR augmentation services for a period of three months, and the results were extremely disappointing. Despite their promises, they failed to schedule even one initial meeting with potential clients. It was clear from the start that they didn’t fully understand my organization, our business needs, or how to properly present us to potential leads. Instead of delivering on their commitment, they merely provided a list of cold calls that didn’t meet our business requirements at all. The leads were irrelevant, poorly targeted, and demonstrated a lack of research or effort. Despite their failure to achieve any tangible results, they had the audacity to demand thousands of dollars in funding for what was essentially a useless service. Overall, I found their approach disorganized and out of touch with our goals, making this engagement a waste of time and money. I would not recommend their services to anyone looking for real results.

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    3.4 3.4 (27)

  • DGC BPO Service

    Top BPO Company USA.

    DGC BPO Service is a premier US-based outsourcing company offering expert customer service, call center solutions, virtual assistance, and lead generation. We help businesses optimize operations, improve customer experiences, and drive growth with tailored, efficient solutions...

    Top Services:

    • BPO
    • Call Centers
    • Customer Support
    • Phone Answering Services
    • Digital Marketing
    • Show more
    Location
    New York City, New York
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed

    DGC BPO Service Services

    • BPO
    • Call Centers
    • Customer Support
    • Phone Answering Services
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • BrightPath Solutions
    • TechWave Inc
    • EcoSmart Ventures
    • MarketPulse Strategies
    • VisionLink Enterprises
    • FutureEdge Technologies
    Data sourced from the agency's DesignRush profile
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  • Nowcom

    Digital Solutions for the Automotive Sector

    Founded in 1996, Nowcom quickly evolved into a leading provider of Internet applications and business solutions for the used car market. Today, Nowcom provides innovative solutions for both car dealers and car buyers, ranging from its flagship product, DealerCenter, to its premier car listing website...

    Top Services:

    • Call Centers
    • Web Design
    Location
    Los Angeles, California
    Number of Employees
    100 - 249
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000

    Nowcom Services

    • Call Centers
    • Web Design
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Hankey Group
    • CULA
    • CarZing
    Data sourced from the agency's DesignRush profile

    Nowcom Reviews & Testimonials

    • Mark Vallejo
      Mark Vallejo Review from Google
      1.0 ★

      Mark Vallejo's Review Sourced from Google

      Hard inquiry on my credit report and I've never even communicated with them once. How is this allowed? Straight fraud.

    • Mike Stevens
      Mike Stevens Review from Google
      1.0 ★

      Mike Stevens's Review Sourced from Google

      We cancelled our services and gave the 1 month notice and they're still debiting our Account via ACH every month for a total of 2 months so far. Their Accounting Department keeps saying they'll redeposit the 2 months they fraudulently took from us and here we're in September 3 months after we cancelled and still haven't received the credits. I'm sure glad we switched to a much more inexpensive service. Please stay away!!

    • N Vee
      N Vee Review from Google
      1.0 ★

      N Vee's Review Sourced from Google

      This company did a hard credit inquiry using my credit. Apparently they work with other companies providing them softwares and apps for dealers to run credit and approve financing for their customers, mostly car dealers and such.

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    2.8 2.8 (9)

  • Antasis Pte Ltd

    The BPO With A Heart

    Founded in 2002, Antasis is a trusted Singapore-based provider of outsourced business solutions. We deliver world-class customer service, IT support, and back-office operations through a flexible, innovative workforce. Certified in ISO 27001, ISO 9001, Bizsafe Level 3, COPC, and Six Sigma, we ensure quality...

    Top Services:

    • BPO
    • Call Centers
    Location
    Singapore, Singapore
    Number of Employees
    250 - 499
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000

    Antasis Pte Ltd Services

    • BPO
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Getgo
    • Canadian Pizza
    • Healthy School Supply
    Data sourced from the agency's DesignRush profile

    Antasis Pte Ltd Reviews & Testimonials

    • nontombi mooi
      nontombi mooi Review from Google
      5.0 ★

      nontombi mooi's Review Sourced from Google

      wanted to confirm I received and email and i went through the interview process with someone who claims to be working and recruiting for your company. I want to confirm if it is legit they are recruiting from South Africa to work and be based in Cambodia.

    • Daryl Deanna
      Daryl Deanna Review from Google
      5.0 ★

      Daryl Deanna's Review Sourced from Google

      Receive a text from someone claiming from this company other branch, in Bukit Indah, JB. Can you guys clarified this?

    • Andrew Chng
      Andrew Chng Review from Google
      5.0 ★

      Andrew Chng's Review Sourced from Google

      I just wanted to let you know that it's been great working with Antasis. Thank you so much for meeting our needs and a partner that is easy to work with.

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    5.0 5.0 (21)

  • Danebury Research

    empowering brave decisions

    Danebury Research is full-service global market research agency specialising in supporting the PR and communication industries with PR surveys and industry market research...

    Top Services:

    • Call Centers
    • Market Research
    • Public Relations
    Location
    Stockbridge, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $200/hr
    Minimal Budget
    $1,000 - $10,000

    Danebury Research Services

    • Call Centers
    • Market Research
    • Public Relations
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Berkeley Communications
    • AxiComm
    • GrapeVine PR
    • Phiness PR
    Data sourced from the agency's DesignRush profile
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  • Voice Contact Center

    We create a positive customer experience.

    Relying on the experience of our multilingual consultants supported by voicebots and chatbots, your company will receive the highest level of omnichannel customer service...

    Top Services:

    • Call Centers
    • Phone Answering Services
    • Customer Support
    • AI Development
    • BPO
    • Show more
    Location
    Warsaw, Poland
    Number of Employees
    1000 & Up
    Minimal Budget
    $1,000 - $10,000

    Voice Contact Center Services

    • Call Centers
    • Phone Answering Services
    • Customer Support
    • AI Development
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Rossmann
    • CircleK
    • L'Oreal
    • Generali
    • Volvo
    • Allegro
    • Affidea
    • PZU
    Data sourced from the agency's DesignRush profile
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  • LTS Global Digital Services

    Future in Hands.

    LTS Global Digital Services, based in Vietnam, specializes in providing comprehensive digital BPO services. Our expertise encompasses data processing, RPA solutions, and a range of other business process outsourcing services designed to enhance operational efficiency and drive growth for our clients...

    Top Services:

    • IT Services
    • BPO
    • Call Centers
    • Customer Support
    • AI Development
    • Show more
    Location
    Hanoi, Vietnam
    Number of Employees
    100 - 249
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    2 Projects Listed

    LTS Global Digital Services Services

    • IT Services
    • BPO
    • Call Centers
    • Customer Support
    • AI Development
    • ERP Consulting
    • Managed Services
    • IT Compliance Solution
    • Software Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Qualcomm
    • Panasonic
    • Toshiba
    • LG Electronics
    • Magic Data
    • Incruit
    • Black Moth
    • SK Telecom
    • CJ Entertainment
    • Infinig
    Data sourced from the agency's DesignRush profile
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  • LimTC

    Where Top Talent Delivers Limitless Results

    LimTC builds dedicated customer support, customer success, and operations teams for growing businesses. Based in Ukraine since 2017, we source every team member for your specific role against a profile you approve, never a shared agent pool, and you sign off on each hire yourself. A dedicated senior project...

    Top Services:

    • BPO
    • HR Outsourcing
    • Call Centers
    • Customer Support
    • Show more
    Location
    Kyiv, Ukraine
    Number of Employees
    50 - 99
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000

    LimTC Services

    • BPO
    • HR Outsourcing
    • Call Centers
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • eKomi
    • BankingCheck
    • Creatio
    • GoCRM
    • PeerSpot
    • QuidPro
    • ALRMusic
    Data sourced from the agency's DesignRush profile

    LimTC Reviews & Testimonials

    • Alem Minadieva
      Alem Minadieva Review from Google
      5.0 ★

      Alem Minadieva's Review Sourced from Google

      Trustworthy company with a great team and responsible attitude to clients' projects. Nice office and location.

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    5.0 5.0 (2)

  • EmpireOne Contact Center

    Reliable BPO Contact Center for Call Handling

    Empire Solutions is a leading BPO contact center providing expert call handling and answering services. Connect with us anywhere for top call center solutions...

    Top Services:

    • BPO
    • Call Centers
    • Phone Answering Services
    • Customer Support
    • Show more
    Location
    Toronto, Canada
    Number of Employees
    250 - 499
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000

    EmpireOne Contact Center Services

    • BPO
    • Call Centers
    • Phone Answering Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Real Estate Industry
    • Hospitality Industry
    • Insurance Industry
    Data sourced from the agency's DesignRush profile
    Visit Website View Profile

  • STARTEK

    The New Age of Customer Experience

    A global customer experience (CX) management solutions provider, Startek delivers best-in-class omnichannel CX, digital transformation, virtual receptionist, call and contact center, and enterprise tech services for leading brands, from Fortune 500s to fast-growing startups...

    Top Services:

    • BPO
    • Call Centers
    Location
    Greenwood Village, Colorado
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000

    STARTEK Services

    • BPO
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Flair Airlines
    • Telkom
    • Mercedes-Benz
    Data sourced from the agency's DesignRush profile

    STARTEK Reviews & Testimonials

    • Karina Thompson
      Karina Thompson Review from Google
      1.0 ★

      Karina Thompson's Review Sourced from Google

      Startek is the worst. They provide tech support for other companies... And they never seem to know what is going on. Poorly trained.

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    2.3 2.3 (4)

  • Trupp Global

    Crazy Good Outsourcing

    Trupp Global: Your Trusted Partner for Back-Office Support and Customer Experience Services...

    Top Services:

    • BPO
    • Customer Support
    • Call Centers
    • IT Services
    • Show more
    Location
    Bengaluru, India
    Number of Employees
    100 - 249
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000

    Trupp Global Services

    • BPO
    • Customer Support
    • Call Centers
    • IT Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Real Estate Sector
    • Big Data Company
    • Construction Sector
    Data sourced from the agency's DesignRush profile

    Trupp Global Reviews & Testimonials

    • Jyoti Chakrapani
      Jyoti Chakrapani Review from Google
      1.0 ★

      Jyoti Chakrapani's Review Sourced from Google

      They hire in lots and then fire in bulk..just project based...and they cut your pf without actually holding one... rubbish company ...

    • Keerthi Kandra
      Keerthi Kandra Review from Google
      1.0 ★

      Keerthi Kandra's Review Sourced from Google

      Wrost experience. I went interview and they are conducting one exam I have written all the things correct but they are telling wait i will discuss with manager and informing you like that. Totally they are wasted my time. Wrost experience

    • Akshay kumar
      Akshay kumar Review from Google
      1.0 ★

      Akshay kumar's Review Sourced from Google

      Don't go here if your time is really value to you, because if any girl is waiting in reception for interview then don’t even think to attend interview because they will not hire you they will hire only that girl. managers will also come out of theirs cabin and chit chat with girls but no one will ask about you... company infrastructure is also not good.

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    3.8 3.8 (73)

  • Contact Center Source

    Outsourcing Solutions Made Easy

    Contact Center Source has been the most preferred partner of customer service, technical support, Back Office, and global services with 12+ languages capability for companies across North America, Australia, and EMEA region...

    Top Services:

    • Phone Answering Services
    • Call Centers
    • Customer Support
    • BPO
    • Market Research
    • Show more
    Location
    Cairo, Egypt
    Number of Employees
    250 - 499
    Minimal Budget
    $1,000 - $10,000

    Contact Center Source Services

    • Phone Answering Services
    • Call Centers
    • Customer Support
    • BPO
    • Market Research
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • A Giant Global Ecommerce Brand
    • Google Premier Channel Partner
    • Mortgage Bank Lender
    • USA Nationwide Debt Consolidation
    Data sourced from the agency's DesignRush profile

    Contact Center Source Reviews & Testimonials

    • Basil Salah
      Basil Salah Review from Google
      5.0 ★

      Basil Salah's Review Sourced from Google

      Working at Contact Center Source has been a truly motivating and enjoyable experience. The workplace is full of energy, enthusiasm, and a fun atmosphere that makes every day engaging. Colleagues are always approachable, supportive, and willing to help, which creates an environment of teamwork and collaboration. I would especially like to thank Derrick Miller for his tremendous efforts and dedication. He has always gone above and beyond to make work smoother and more successful. More than just a manager, he has been like an older brother, offering guidance, understanding, and genuine support. I’m grateful to be part of such a positive and encouraging environment

    • Mohamed Shazly
      Mohamed Shazly Review from Google
      5.0 ★

      Mohamed Shazly's Review Sourced from Google

      This company is absolutely amazing! They are professional, organized, and always deliver on what they promise. Communication is clear and friendly, and they make the whole process simple and smooth. It’s rare to find a team that works with such honesty and dedication. I highly recommend them to anyone looking for reliable and trustworthy service

    • Habiba Essam
      Habiba Essam Review from Google
      1.0 ★

      Habiba Essam's Review Sourced from Google

      I had a very disappointing experience with this agency. The level of unprofessionalism, especially from the manager [O****], was unacceptable. Poor communication, lack of organization, and an overall dismissive attitude made working with them frustrating. I would not recommend working with them

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    4.6 4.6 (56)

  • Kash Communications & Consulting

    AI Systems For Real Businesses

    Kash is an AI automation and RevOps consultancy in the Phoenix Valley. We build AI systems that answer and book leads 24/7, run follow-up, and report automatically - priced on results, with a free AI Revenue Audit to start...

    Top Services:

    • AI Development
    • Digital Marketing
    • Business Consulting
    • Social Media Marketing
    • Content Marketing
    • Show more
    Location
    Mesa, Arizona
    Number of Employees
    Under 49
    Average Hourly Rate
    $100/hr
    Minimal Budget
    $1,000 - $10,000

    Kash Communications & Consulting Services

    • AI Development
    • Digital Marketing
    • Business Consulting
    • Social Media Marketing
    • Content Marketing
    • AEO
    • Web Design
    • Web Development
    • Digital Strategy
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Martin's 1 Stop
    • Verizon
    • AT&T
    Data sourced from the agency's DesignRush profile
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  • Nam Info Inc

    Connecting talent and technology

    NAM Info Inc. is a technology-forward talent management organization dedicated to bridging the gap between industry leaders and exceptional human resources. They pride themselves on delivering quality candidates, deep industry coverage, and knowledge-based training for consultants. Their commitment to...

    Top Services:

    • Digital Services
    • Staff Augmentation
    • IT Services
    • Call Centers
    • Show more
    Location
    Jersey City, New Jersey
    Number of Employees
    100 - 249
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000

    Nam Info Inc Services

    • Digital Services
    • Staff Augmentation
    • IT Services
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Jetblue
    • Cognizant
    • Tech Mahindra
    Data sourced from the agency's DesignRush profile

    Nam Info Inc Reviews & Testimonials

    • Balaji Mariyappan
      Balaji Mariyappan Review from Google
      5.0 ★

      Balaji Mariyappan's Review Sourced from Google

      Friendly team. Small office but they have large vision for big tech and data related projects

    • Akshay Kumar
      Akshay Kumar Review from Google
      5.0 ★

      Akshay Kumar's Review Sourced from Google

      A Robust and Reliable Technology Based Talent Management Organisation with pool of talents of niche technical, functional and domain experts. They work on and own mobile based applications too with patents in few area. From my interactions with them - The management and workforce are really hard working, agile and ever ready for challenges. They have multiple out of the box and novel ideas in the field which shows their knack to make positive ground breaking impacts in their fields. Would recommend them highly to anyone who would like to work in this area or along with them.

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    5.0 5.0 (2)

  • MultiTech IT

    A Trusted Technology & Data Solutions Provider

    Multitech IT is an Australia-based technology and data solutions provider that delivers IT support and digital solutions designed to help businesses operate more efficiently, securely, and reliably. With more than 10 years of experience and 250+ projects completed, the company provides tailored technology...

    Top Services:

    • IT Services
    • Big Data Analytics
    • Managed Services
    • Call Centers
    • Market Research
    • Show more
    Location
    Benowa, Australia
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000

    MultiTech IT Services

    • IT Services
    • Big Data Analytics
    • Managed Services
    • Call Centers
    • Market Research
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Software & IT Services Industry
    • Finance Industry
    • eCommerce Industry
    Data sourced from the agency's DesignRush profile

    MultiTech IT Reviews & Testimonials

    • John Parker
      John Parker Review from Google
      5.0 ★

      John Parker's Review Sourced from Google

      We’re a small team with limited tech know-how, but Multitech made everything easy. They helped us upgrade our setup, secure our data, and stay productive. It's like having our own IT department, without the big cost.

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    5.0 5.0 (2)

  • MindsTek AI Corporation

    We are a Software Development Company with 30+ years of experience and expertise in AI.

    We have expertise in all the latest software development platforms and frameworks to develop AI-enabled Mobile and Web Applications within your budget and Timeline. Our AI-based development platform gives you complete clarity on the SDLC process and allows our developers to finish a project 10X faster...

    Top Services:

    • Web Development
    • Mobile App Development
    • Software Development
    • AI Development
    • Call Centers
    • Show more
    Location
    West Vancouver, Canada
    Number of Employees
    Under 49
    Average Hourly Rate
    $80/hr
    Minimal Budget
    $1,000 - $10,000

    MindsTek AI Corporation Services

    • Web Development
    • Mobile App Development
    • Software Development
    • AI Development
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Savoury Island Cafe
    • Indian Fusion Resturant
    • First Capital
    • Granite REIT
    • Payworks Inc.
    • Hatfield Consultants LLP
    • Lawrie Insurance Group Inc.
    • RTS Canada Inc.
    • Birchcliff Energy Ltd.
    Data sourced from the agency's DesignRush profile

    MindsTek AI Corporation Reviews & Testimonials

    • Ben
      Ben Review from Google
      5.0 ★

      Ben's Review Sourced from Google

      Mindstek AI is an impressive company that truly stands out in the AI space. Their team is innovative, professional, and forward-thinking, always working on solutions that push the boundaries of what technology can do. What I really appreciate is their clear focus on delivering value through AI-driven approaches, making complex ideas practical and impactful. For any business or organization looking to integrate AI into their operations, I would highly recommend Mindstek AI. They not only bring technical expertise but also a strong commitment to helping clients succeed with tailored, effective solutions.

    • Aiden Kim
      Aiden Kim Review from Google
      5.0 ★

      Aiden Kim's Review Sourced from Google

      I had a great experience working with Mindstek AI. From the start, their team provided excellent service and made sure everything was clear and easy to understand. The communication throughout the process was smooth, quick, and professional, which made it easy to get things done without delays. They were always available to answer questions and gave helpful guidance whenever needed. The overall service felt reliable and efficient, and I really appreciated how organized and supportive the team was. I would definitely recommend Mindstek AI to anyone looking for dependable and professional service.

    • Starcon Admin
      Starcon Admin Review from Google
      5.0 ★

      Starcon Admin's Review Sourced from Google

      We were impressed by MindsTek AI Corporation's professional work ethics, prompt communication, and excellent service. The project was delivered on time and met all our expectations. Their team’s dedication and expertise truly stood out. We look forward to collaborating with them again on future projects and highly recommend their services.

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    5.0 5.0 (8)

  • ContactWorks

    Flexible. Scalable. Exceptional

    ContactWorks is high value / high touch contact center outsourcing business that has a 20+ year history of providing great customer support. We deliver value in a wide range of services including customer service, technical support and client acquisition...

    Top Services:

    • Customer Support
    • Managed Services
    • IT Services
    • BPO
    • Call Centers
    • Show more
    Location
    Austin, Texas
    Number of Employees
    50 - 99
    Average Hourly Rate
    $28/hr
    Minimal Budget
    $1,000 - $10,000

    ContactWorks Services

    • Customer Support
    • Managed Services
    • IT Services
    • BPO
    • Call Centers
    • Phone Answering Services
    • Transcription Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Internet provider
    • Healthcare
    • Transportation
    Data sourced from the agency's DesignRush profile

    ContactWorks Reviews & Testimonials

    • Jeff B
      Jeff B Review from Google
      5.0 ★

      Jeff B's Review Sourced from Google

      The new "Tech Team One" IT services they are offering are awesome. I haven't seen a better priced Remote Virus Removal/Pc Tune-Up/ or Software help service that a better value than the one they offer.

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    4.8 4.8 (5)

  • Triballi

    Boost Sales Growth.

    We are company specializing in outbound sales, aiming to help you increase your number of clients or customers. Our business models goal is to schedule meetings with potential clienst for you...

    Top Services:

    • Email Marketing
    • Direct Marketing
    • Business Consulting
    • Market Research
    • Call Centers
    • Show more
    Location
    Belgrade, Serbia
    Number of Employees
    Under 49
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000

    Triballi Services

    • Email Marketing
    • Direct Marketing
    • Business Consulting
    • Market Research
    • Call Centers
    • Phone Answering Services
    • Customer Support
    • CRO
    • Event Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • The Coca-Cola Company
    • Johnson & Johnson
    • HSBC
    • Walmart
    • Mercedes-Benz
    Data sourced from the agency's DesignRush profile
    Visit Website View Profile

  • Virtual Fellows

    The Right Team With A Big Dream

    We specialize in managed and dedicated team staffing for small and large outsourced projects. Combined with a highly trained and educated staff, our company exists to make a deliverable outsourced product managed with Western-style business practices, and delivered with exceeded expectations. Our products are...

    Top Services:

    • Digital Services
    • Digital Strategy
    • Digital Marketing
    • eCommerce
    • Email Marketing
    • Show more
    Location
    Dhaka, Bangladesh
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000

    Virtual Fellows Services

    • Digital Services
    • Digital Strategy
    • Digital Marketing
    • eCommerce
    • Email Marketing
    • BPO
    • Call Centers
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • belong
    • ProLeadsNYC
    • NEF
    Data sourced from the agency's DesignRush profile

    Virtual Fellows Reviews & Testimonials

    • Phoenix Offline
      Phoenix Offline Review from Google
      1.0 ★

      Phoenix Offline's Review Sourced from Google

      This is not an organization. They have stolen my money. I don't want anyone like me to be cheated by them. I request no one to take any service from them.

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    2.3 2.3 (3)

  • CP Digital

    Creative Power Digital

    We are a marketing agency specialized on generating advertising and promotions for all available in the market digital platforms. We aim to become trusted advisors to our customers, offering integral solutions and constantly adapting to our customers trends and changes at the digital environment...

    Top Services:

    • Digital Services
    • Graphic Design
    • Branding
    • Design Services
    • Web Design
    • Show more
    Location
    Mexico City, Mexico
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000

    CP Digital Services

    • Digital Services
    • Graphic Design
    • Branding
    • Design Services
    • Web Design
    • Web Development
    • SEO
    • Social Media Marketing
    • CRO
    • Call Centers
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Gocar
    • Sunroad
    • Terralta
    • Renault
    • Nissan
    • Honda
    • VW
    • Seat
    • Cupra
    • Chirey
    Data sourced from the agency's DesignRush profile
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    5.0 5.0 (6)

  • BIHMARKETING

    Big Push to The Top

    Expert solutions for digital success. Tailored services include social media management, SEO, web design, and more. You can maximize ROI and engage your target audience with us...

    Top Services:

    • Digital Services
    • Graphic Design
    • Branding
    • Logo Design
    • WordPress Website Design
    • Show more
    Location
    Sarajevo, Bosnia and Herzegovina
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000

    BIHMARKETING Services

    • Digital Services
    • Graphic Design
    • Branding
    • Logo Design
    • WordPress Website Design
    • Advertising
    • Media Buying
    • Digital Marketing
    • Social Media Marketing
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • British American Tabbaco
    • Mitsubishi
    • DELTRON d.o.o.
    • Sky Nekretnine
    • KVART
    • Estesa Clinics
    • Estesa Hair Transplant
    Data sourced from the agency's DesignRush profile

    BIHMARKETING Reviews & Testimonials

    • Elvedin Korora
      Elvedin Korora Review from Google
      5.0 ★

      Elvedin Korora's Review Sourced from Google

      Excellent agency, proven to be the best. Wonderful and pleasant team, I recommend it to everyone!

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    5.0 5.0 (13)

  • Primo Interactive

    Acquire, Convert, Optimise, Grow

    Primo Interactive has been building the digital machinery behind UK businesses since 2006: hand-coded websites, bespoke CRM, AI voice agents, e-commerce platforms, and the SEO and paid search that keep them busy. One UK and EU team, twenty-plus disciplines, every platform owned outright by the client...

    Top Services:

    • Web Design
    • Web Development
    • eCommerce Development
    • CRO
    • Digital Marketing
    • Show more
    Location
    London, United Kingdom
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000

    Primo Interactive Services

    • Web Design
    • Web Development
    • eCommerce Development
    • CRO
    • Digital Marketing
    • eCommerce
    • AI Development
    • Business Consulting
    • CRM Consulting
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Ametek
    • Cheshire Vending
    • Citation
    • Manx Financial Group
    • Redtooth
    • Warwick Hall Cars
    Data sourced from the agency's DesignRush profile
    Visit Website View Profile

  • Dispatching Answering Service

    Outsourced Answering Service For Dispatch

    Dispatching Answering Service provides 24/7/365 dispatch support and phone answering support for transport and service-based businesses. We help small and mid-sized businesses stay connected with their customers while also offering free digital marketing services to improve online visibility and growth...

    Top Services:

    • Phone Answering Services
    • Call Centers
    • Customer Support
    • Digital Marketing
    • SEO
    • Show more
    Location
    Lahore, Pakistan
    Number of Employees
    Under 49
    Average Hourly Rate
    $6/hr
    Minimal Budget
    $1,000 - $10,000

    Dispatching Answering Service Services

    • Phone Answering Services
    • Call Centers
    • Customer Support
    • Digital Marketing
    • SEO
    • Web Design
    • Web Development
    • PPC
    • Social Media Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Royal Taxi
    • Sal Limo Service Miami
    • Guelph Taxi
    • Allen Limousine, Inc
    • Eco Taxi
    Data sourced from the agency's DesignRush profile
    Visit Website View Profile

  • Jinactus Consulting Pvt Ltd

    Initiate, Grow, Excel.

    Jinactus Consulting is a business management consultant with over 10 years of experience in helping IT companies scale and transform. We offer a comprehensive range of services, including sales and marketing outsourcing, custom app and software development, and SaaS solutions. Our team of experienced...

    Top Services:

    • Software Development
    • Software Testing
    • Big Data Analytics
    • IT Services
    • Call Centers
    • Show more
    Location
    Noida, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000

    Jinactus Consulting Pvt Ltd Services

    • Software Development
    • Software Testing
    • Big Data Analytics
    • IT Services
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • PrimeBPM
    • Thrymr Software
    • CodmanAI
    Data sourced from the agency's DesignRush profile

    Jinactus Consulting Pvt Ltd Reviews & Testimonials

    • saim thakur
      saim thakur Review from Google
      5.0 ★

      saim thakur's Review Sourced from Google

      After completing my MBA, joining Jinactus has been a game-changer. Their top-notch training has not only equipped me for the IT industry but also filled me with pride. I'm grateful for the invaluable experience and highly recommend Jinactus for anyone looking to excel in their IT career.

    • Nikita Singh
      Nikita Singh Review from Google
      5.0 ★

      Nikita Singh's Review Sourced from Google

      I am using Services of Jinactus since years. They always understand our project position and suggest us software according to our needs.

    • Harpreet Singh
      Harpreet Singh Review from Google
      5.0 ★

      Harpreet Singh's Review Sourced from Google

      Jinactus is startup but with wealth of experience. Organisation paves the way for better learning, give opportunities for growth and most importantly let’s you make mistakes n learn from them.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
    Visit Website View Profile
    4.7 4.7 (15)

Call Centers Specializations

Services Related to Call Centers

Popular Services

How to Hire the Best Call Center Companies

How can a call center agency benefit your business?

Call centers can benefit your business by providing ready-to-deploy customer support capacity and operational discipline, helping you resolve issues faster, communicate more consistently, and deliver better customer experiences that support retention and revenue.

According to Forrester, customers are 2.4x more likely to be loyal to a brand when it resolves their issues quickly and are 2.7x more likely to spend more on businesses that practice good communication.

However, customer expectations are also increasing.

52% of customers expect answers within one hour on a brand's digital channels. Additionally, Zendesk's CX Trends reveal that 74% of customers also expect 24/7 customer service, especially with the rise of AI.

Failing to meet these expectations can lead to high customer churn, with 86% of UK and US consumers willing to leave a brand they were loyal to after 3 bad experiences.

Call center providers prevent poor experiences by staffing and managing coverage across channels, enforcing SLAs and QA, and increasingly combining human support with self-service and automation to meet speed and availability expectations.

How much do their services cost?

The cost of call center services depends on provider location, service type and scope, call volume and complexity, SLAs, and engagement model.

Here are approximate rates per region:

  • North America (United States and Canada): $25-$45 per hour
  • Western Europe and Australia: $35-$45 per hour
  • Eastern Europe and South Africa: $12-$15 per hour
  • Latin America: $10-$15 per hour
  • Asia (e.g., Philippines, India, Vietnam): $8-$14 per hour

Based on these hourly rates, these are the estimated call center service costs:

  • Shared inbound call centers can cost $0.35-$0.55 per minute for lower markets, and $0.75-$1.25 per minute in premium locations.
  • Dedicated inbound costs $8-$15 per hour on average, and North American call centers cost over $20 per hour.
  • Outbound call centers in lower markets charge $8-$15 per hour, with more specialized teams in premium locations charging as high as $55 per hour.

In terms of engagement models, below are the average pricing packages:

  • Pay-per-minute model charges based on actual talk time, and costs $0.35-$0.75 per minute.
  • Pay-per-call offers a fixed rate, regardless of call duration, and costs $4-$15 per call on average.
  • Commission-based pricing for lead generation, telemarketing, and sales activities is often tied to sales generated per hour, and ranges around 10%-20% of the sales.

Many call centers also offer a fixed monthly package, with the costs tailored to the unique business needs and project complexity.

How to choose the best provider for your business?

Consider following these steps to choose the best call center for your business:

  1. Define your service needs and goals, including target audiences, channels, language, coverage, key performance indicators (KPIs), and team size.
  2. Seek providers with proven experience in your industry, target market, and channels by evaluating their case studies and measurable outcomes.
  3. Verify credibility by examining their client reviews and certifications. Look for long-term client relationships and ISO and PCI-DSS accreditations.
  4. Send a request for proposal to your top 3-6 candidates and compare offerings. Prioritize those that offer the most value for money.
  5. Set an introductory meeting with the provider team to learn more about their training and onboarding process, security and compliance measures, and quality control protocols.
  6. Ask for a demo or trial and client references to further assess the provider's service quality and reliability.
  7. Choose the call center with required language proficiency, cultural alignment, vertical expertise, strong quality control and security measures, and a positive industry reputation.

What questions should you ask before hiring?

Before hiring a call center company, ask these questions to confirm business fit:

Relevant Background

  1. Can you provide case studies and client references in my sector and with similar volume and complexity?
  2. Can you share interaction recordings, service demos, or QA scorecards?
  3. Where are your agents located? What is your talent selection and training process like?

Services and Processes

  1. How do you handle escalations and difficult interactions?
  2. Do you use AI in your processes? How do you balance human and automated services?
  3. How do you approach quality assurance, and what QA targets do you recommend?
  4. What are your security and compliance controls? What proof can you provide?

Related to Your Project

  1. What SLAs can you commit to, and what happens if you miss them?
  2. How do you customize your services to my brand voice, customer segments, and policies?
  3. What software do you use, and can they integrate with my existing systems?
  4. What KPIs do you use to monitor service quality? What governance and reporting cadence can I expect?

How do call centers monitor success?

Call centers monitor success by measuring customer experience and operational performance, and compare these against the business's goals, past performance, and industry benchmarks.

These are the common KPIs that they track:

Customer experience

  • Customer satisfaction (CSAT) scores identify how happy or satisfied a customer is with their experience through post-interaction surveys.
  • First call resolution measures the percentage of calls that agents resolve within the first interaction.
  • Customer effort score (CES) identifies how difficult or easy it was for a customer to resolve their issue, answer a question, or complete a specific task.

Operational performance

  • Agent utilization tracks the average time an agent spends handling customer work.
  • Average handle time (AHT) monitors the average duration of customer interactions, including talk time, time on hold, and after-call work.
  • Call abandonment rate calculates the total number of customers who disconnect before reaching an agent.
  • Total resolution time measures how long an agent takes on average to fully resolve a customer issue, which includes follow-ups and back-office work.

Why Companies Trust DesignRush

Rated 4.8 on Google and 4.7 on Trustpilot, DesignRush Agency Directory is a reliable resource for finding call center companies. We owe this to our executive selection team, which follows a strict screening process when featuring agencies on the platform, assessing key performance indicators, like portfolio, client reviews, and industry reputation.

DesignRush rating logos on Trustpilot and Google

Sources

DesignRush sustains a directory of over 40,000 agencies categorized by service category, location, expertise, and reviews. We build our database in two ways:

  • Our dedicated team of agency experts actively searches the web for top-performing companies. We then pull information from their websites, online presence, and client testimonials to verify their status and qualifications prior to listing.
  • The agencies listed get notified of their profiles on the website and they can choose to claim it or not, which suggests their availability for more collaborations.

Agencies can also reach out to DesignRush and must go through the verification process prior to being listed.

5 Frequently Asked Questions About Call Center Providers

What services do call centers provide?

Call centers provide comprehensive services to support customer experiences and business operations. They generally fall under 5 categories: 

  • Inbound call center services: Handling incoming customer inquiries and needs, including customer support, technical troubleshooting, order tracking and returns, account updates, and billing inquiries.  
  • Outbound call center services: Conducting customer outreach activities, such as sales calls, lead generation, customer surveys, feedback collection, and appointment setting. 
  • Omnichannel call center services: Managing customer interactions across multiple channels, including phone, SMS messaging, social media, live chat, and email. 
  • Automated call center services: Using interactive voice response (IVR), chatbots, knowledge bases, and AI-based tools to resolve routine requests and support agents.  
  • Virtual call center services: Providing the above services through remote or geographically distributed teams using cloud contact center platforms (CCaaS), VOIP, and workforce management tools. 

Additionally, there are also specialized call centers that provide industry-specific services, such as insurance verification for healthcare and medical institutions, KYC checks for financial services, and citizen surveys for government agencies. 

What is the difference between multichannel, omnichannel, and optichannel support?

Multichannel aims to reach customers through multiple channels (e.g., voice, chat, email, and social), but channels operate independently with limited shared context, which can create inconsistent customer experiences.  

Omnichannel seeks to provide a consistent and continuous customer experience through all touchpoints by having a unified database and integrated system for conversation history and customer data. As a result, omnichannel strategies are often costly and require large teams to cover all customer channels. 

Optichannel focuses on prioritizing and routing customers to the most effective communication channel for specific inquiries, optimizing costs rather than maximizing presence. This strategy often selects the highest customer touchpoints by analyzing customer behavior, preferences, and market trends. 

How do these companies use AI?

Call center companies are using AI to improve contact center agent efficiency, service quality, and customer experience through the following: 

  • AI-driven self-service (e.g., conversational IVRs, chatbots, and virtual assistants) to handle end-to-end conversations and routine issues with minimal human involvement.  
  • AI agents assist live customer service representatives with real-time suggestions, knowledge-based answers, and automated wrap-up notes. 
  • Performance monitoring using speech-text analytics to evaluate agent-client interactions, flag issues, and recommend coaching actions. 
  • Predictive analytics to anticipate high contact volumes, staffing needs, and customer drivers (e.g., repeat contacts and churn risk). 
  • Intelligent call routing that uses intent detection and customer context to route inquiries to the right department or expert. 

How to decide between outsourcing call centers vs. in-house call centers?

The answer depends on your support complexity, demand volatility, compliance needs, desired control, and internal team capabilities. Below is a cost-benefit analysis to help you: 

  Outsource call centers In-house call centers
Advantages
  • Lower infrastructure and employee costs 
  • Faster ramp and easier 24/7 coverage 
  • Access to proven process and multilingual talent 
  • Scale up and down more quickly
  • Greater control over hiring, training, and culture 
  • Tighter governance and direct oversight 
  • Easier alignment to product changes and internal stakeholders 
Disadvantages
  • Less direct control over day-to-day execution 
  • Requires strong onboarding and training to match brand standards 
  • Risk of inconsistent performance if governance is weak 
  • Higher fixed costs (management, recruiting, tools, and facilities) 
  • Slower to scale, especially during peak seasons
  • Requires significant investment for 24/7 coverage
Best for
  • Brands with fluctuating customer support volumes 
  • Organizations needing fast rollout, 24/7 coverage, or multi-lingual coverage 
  • Businesses looking for affordable customer support solutions 
  • Organizations that want greater control and operate in a highly regulated environment 
  • Companies with high complexity support tied closely to product 
  • Startups and small businesses with small customer service demand 

When to choose offshore, onshore, or nearshore providers?

Onshore call centers operate within the same country as your business, enabling better time-zone overlap, cultural alignment, and ease of management through site visits and tighter governance. However, they often have higher costs and, in some markets, it is harder to hire at scale. 

Choose onshore call center companies if you want higher control, strong brand alignment, and close collaboration with internal teams. 

Nearshore call center companies are located near your country or region, making them more cost-effective than onshore and easier to collaborate with than offshore. While time zone and cultural alignment are not guaranteed, many providers build teams around your processes, language needs, and operating hours. 

Choose nearshore if you want to balance cost, collaboration, and operational control. 

Offshore call center providers are based in distant countries and are often selected for cost efficiency, scale, and 24/7 coverage. However, cultural and linguistic barriers, time zone compatibility, and limited quality control can be issues. 

Choose offshore call center companies if you need scalable coverage, multilingual capacity, and can operate effectively with structured governance, documented workflows, and strong QA. 

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