Johnson Legal PLLC Review from Google

1.0★

Johnson Legal PLLC's Review Sourced from Google

As a small law office, we used AnswerFirst for about a year. We opted not to have calls recorded as their system has an irritating "beep" that sounds in the background while customers are on the phone. We thought things were going well. Several months later we signed up for CallRail, which recorded all incoming calls. We began to see a pattern of poorly handled calls. When we shared this information with management, and offered to provide the recording, they said "no thanks." The probems continued. For instance one caller asked if we did simple Wills. The AnswerFirst agent said, "No, we only do Estate Planning." After sharing these simple issues with management nothing changed. We asked if they could give us an adjustment to our bill based on the poorly handled responses. They said "No." We notified them this week we were switching carriers and they acted like they could care less. DO NOT use them as they cannot handle the simplest of calls.

Demetri Karoutsos Review from Google

5.0★

Demetri Karoutsos's Review Sourced from Google

Outstanding After-Hours Answering Service – Highly Recommend for Service-Based BusinessesWe've transitioned to AnswerFirst about four months ago for our after-hours answering service needs, and they’ve exceeded every expectation. Their live agent support, combined with responsive customer service and advanced technology integration, has provided our team with a seamless and professional solution that far surpasses our previous provider.What sets AnswerFirst apart is their adaptability to our unique workflows, quick response times, and overall attention to detail. As a service business, having a reliable, U.S.-based call center is essential and AnswerFirst delivers with consistency and clarity.Their platform gives us the functionality we need, and the quality of their after-hours call handling has significantly improved both our internal efficiency and our customer experience.If you're a service-based company looking for high-quality live agents, professional support, and a partner who understands urgency and accountability, I highly recommend AnswerFirst. Exceptional value, exceptional team.Demetri KaroutsosDirector, CareMaster

Scott Lady Review from Google

5.0★

Scott Lady's Review Sourced from Google

Finally, and I mean FINALLY an inbound call center who does what they say they will do, and does it excellently.Danielle and Robert have been incredible helping me with my campaigns, and ensuring everything is flowing smoothly.I highly recommend giving them a shot for your call inbound call needs.

Martin F Review from Google

5.0★

Martin F's Review Sourced from Google

Excellent company. Michael works hard to understand your needs and create a customised service around your specific requirements. The VA's have been able to accurately fulfil our scope of work and at an affordable price point.

Helen Brooke Review from Google

5.0★

Helen Brooke's Review Sourced from Google

The Medlegal expertise here is remarkable. Combined with their efficient billing services, they provide a complete solution for modern healthcare providers and lawyers.

Sarah Brown Review from Google

5.0★

Sarah Brown's Review Sourced from Google

We finally have a billing team we can trust on 24/7. They recovered aged AR and streamlined our coding process. Their professionalism is simply the best!

Emma Martinez Review from Google

5.0★

Emma Martinez's Review Sourced from Google

Specialized support for Worker’s Comp and personal injury has been vital. Doctor MGT handle the complex paperwork so we can focus on achieving results.

ALIMINA REYES HERNANDEZ Review from Google

5.0★

ALIMINA REYES HERNANDEZ's Review Sourced from Google

We have been using this call center for several months and we are very pleased. They answer calls quickly, the staff is friendly and well-trained, and the reports are clear and accurate. They have significantly improved the efficiency of our customer service.

Au-Niq Vybze Review from Google

5.0★

Au-Niq Vybze's Review Sourced from Google

I use Hit Rate with my business and they have been very professional and attentive to my concerns and needs. Any adjustment I request, they are able to make. Hit Rate has an easy to use platform with great service. I'd recommend to anyone.

Ms RobynHood Review from Google

1.0★

Ms RobynHood's Review Sourced from Google

They are a total ripoff. They play a good game to make it seem like they are doing something for you but reality they are not. You just waste your money with them. They string you along and then try blaming your leads as the reason they are not getting appts. That is false! Other people used the same leads and got results. Stay clear of these people. They are in the Philippines not in Chicago.

Jackie B Review from Google

1.0★

Jackie B's Review Sourced from Google

Extremely disappointing experience with Answer United. We signed up expecting a professional answering service that would follow our script, properly represent our company, and provide transcripts/recordings of calls as promised. None of that happened.Within the first weekend of service, we lost multiple jobs due to calls being handled poorly and the script not being followed. The representatives often sounded unfamiliar with our business and procedures, which reflected badly on our company.When we requested transcripts and recordings, we were told would be available; they were never provided. Customer service was also very frustrating to deal with. When I asked for a refund because the service was not delivered as agreed, I was told they had already invested time setting up the account and script. We invested employee time into that process as well, only for the agreed-upon procedures to be ignored.After bringing up these issues, communication largely stopped, and calls/emails went unanswered. Based on our experience, I would strongly recommend looking elsewhere if you want an answering service that will professionally represent your business.

Deep R Review from Google

3.0★

Deep R's Review Sourced from Google

I used their service for a little over a year. They are very good at taking calls and usually answer them promptly. They would then pass on the message via email, though often some things in the message didn't make it across. However, if that was all I needed, then an answering machine would have been enough, I hired them as a virtual receptionist and to make appointments. Ultimately I left their service because, after more than a year they seemed to know very little about my business, they routinely had trouble answering callers' basic questions about the business. They often bungled appointment taking and I felt they were costing me business.I worked with them multiple times to change the script but still to no avail, they just didn't do a very good job as a VR.I think using them as a message-taking service is fine but would not expect anything more of them.

Jon Liebertz Review from Google

5.0★

Jon Liebertz's Review Sourced from Google

Our favorite vendor, Answer United!As a growing company with a handful of Customer Care staff inhouse, we had a critical need to find a partner that could handle our call influxes during prime time as well as assist in creating an Emergency Line which our clients could use that would reach our after hours manager.Barbara and the Answer United group have exceeded our expectations in not only the quality of service, but their ability to make small, custom changes that really boost our ability to provide a higher level of communication to our customers.Looking forward to expanding our business relationship into the 2020 year!

Renis Dobariya Review from Google

5.0★

Renis Dobariya's Review Sourced from Google

Joining Shaligram Infotech as a fresher has been an incredible opportunity. The company's supportive environment, continuous learning initiatives, and guidance from experienced professionals have helped me grow both personally and professionally.

Madiha Rehman Review from Google

5.0★

Madiha Rehman's Review Sourced from Google

BCS has transformed our revenue cycle with accurate medical billing, faster reimbursements, and outstanding support. Their expertise has significantly improved our collections, reduced claim denials, and contributed to the financial growth of our practice. I highly recommend BCS to any healthcare provider seeking reliable and results-driven medical billing services.

Melanie Gutierrez Review from Google

5.0★

Melanie Gutierrez's Review Sourced from Google

Excellent prior authorization services! The team is knowledgeable, responsive, and handled the entire process efficiently. They kept me informed throughout and worked hard to ensure timely approvals, reducing delays and stress. Their professionalism and attention to detail made a real difference. I highly recommend their services to anyone looking for reliable and efficient prior authorization support.

Jennifer Aaron Review from Google

5.0★

Jennifer Aaron's Review Sourced from Google

Billing Care Solutions offers exceptional billing services with responsive and professional customer support. Their user-friendly system has streamlined our processes and reduced our workload. Any issues were resolved promptly and efficiently. Highly recommended for reliable billing solutions.

Alex Lavarsse Review from Google

5.0★

Alex Lavarsse's Review Sourced from Google

super attentive, helped me a lot when I needed it most, I highly recommend it, excellent professional, I would give 1000 stars

Ariana S Review from Google

5.0★

Ariana S's Review Sourced from Google

I've had a great experience working with Platonics for staffing support. Their team is super friendly and easy to work with. They took time to understand what I needed before recommending candidates. It all felt smooth and much less stressful than typical hiring. The staff they provided were professional and easy to integrate, and I felt like my opinions were really heard. I'd definitely recommend them for reliable remote staffing support.

Ron Shahaf Review from Google

5.0★

Ron Shahaf's Review Sourced from Google

Aly has been amazing to work with, professional, responsive, and extremely supportive throughout the process. Thank you Platonics for being the bridge between us and the Philippines. Great experience overall.

Jessica April Santos Review from Google

5.0★

Jessica April Santos's Review Sourced from Google

We worked with Platonics Solutions for operational and staffing support, and the experience has been consistently smooth and reliable. Their team helped us with recruitment, HR coordination, payroll, and admin tasks, which significantly reduced our internal workload.What I appreciate most is how they take time to understand the role requirements and company culture before recommending candidates. The profiles they provide are well-screened, which saves time and leads to better hiring decisions. Communication is clear, timelines are respected, and they stay responsive throughout the process.For companies that need dependable remote staff and structured operational support, Platonics Solutions is a practical partner. They make scaling easier without the usual administrative burden, and their professionalism shows in every step of the engagement.

AR Review from Google

5.0★

AR's Review Sourced from Google

"Hats off to the team! 🤝 Their documents clearance service is top-notch - super efficient, transparent, and hassle-free. They handled everything from paperwork to follow-ups, saving me tons of time and stress. Handed over my docs and they took care of the rest. Zero headaches, just results. Perfect for busy folks or anyone needing expert handling,and incredibly professional team specially MARIA who guided me everything from start to end,talked very politely to me during the services and make me understood everything and even SUBASH the Nepali delivery boy he is very good and frankly.Highly recommend for anyone needing expert help with docs!"10/10 would recommend!"THANK YOU SO MUCH AMAZON TEAM

Ghada Alsharif Review from Google

1.0★

Ghada Alsharif's Review Sourced from Google

I would like to share my experience with Amazon Attestation, which unfortunately has been very disappointing. My interaction with the company was related to arranging an insurance policy for my father. At the beginning, the process seemed straightforward, and the service fee was collected promptly.However, after receiving the payment, the company repeatedly made excuses and failed to provide the promised service. Despite multiple follow-ups, the insurance policy was never issued.As a result, I formally requested a refund. Unfortunately, I have not received any reimbursement to date, and my calls and messages have gone unanswered.Due to the lack of response and resolution, I have been left with no option but to raise a complaint with the consumer protection authorities.I hope the company will address this matter promptly and resolve the issue in a fair and professional manner.

Melbert De la cruz Review from Google

5.0★

Melbert De la cruz's Review Sourced from Google

OUTSTANDING SERVICE, PROFESSIONALISM AND VERY RESPONSIVE!I am delighted to work Ms. Maria. She’s very accommodating, patient, clear and helped me with the entire mufa stamp with pcc process. It was conducted smoothly, efficiently and very fast. This is the 1st that I had done the mufa stamp with Amazon Attestation Services and will work with them again in the future.HIGHLY RECOMMEND!!!Thank you again

Cure HBV Review from Google

5.0★

Cure HBV's Review Sourced from Google

Social Media Marketing became 100x profitable to us after collaborating with Alegta! I want to thank their team for Fast Support and Creating Awareness about our Medical Supplements.

anoop sharma Review from Google

1.0★

anoop sharma's Review Sourced from Google

Worst company ever no carrer growth no high incentive not giving good increment forget about ot pays they tell you you are family in case of ot but for ot pavs we are not it management issue No medical benefit no any pf and company if ful of politician with full of politics.Do join this company they will keep your emplyment status on hold due to project issue and dont give that payment when you are or nold.It's a very bad company, there is no growth in it. Don't ever join it, and their salary is extremely poor. They completely wasted my time

Nilesh Kushwaha Review from Google

5.0★

Nilesh Kushwaha's Review Sourced from Google

The work culture at Eminenture is simple and stress-free. People respect your space, listen to your opinions, and actually care about your growth.There’s a healthy balance between fun and focus, you can laugh, learn, and work all in one day.And yes, doing the actual work becomes more enjoyable because of this.

Lowrence Sen Review from Google

5.0★

Lowrence Sen's Review Sourced from Google

“I had an outstanding experience with Eminenture! Their expertise in business process outsourcing, data management, and IT services is truly commendable. The team is highly professional, efficient, and dedicated to delivering top-notch solutions. From the initial consultation to project execution, everything was handled seamlessly. Their attention to detail, innovative approach, and commitment to excellence set them apart from the competition. I highly recommend Eminenture to any business looking for reliable and result-driven outsourcing services. A fantastic company with exceptional service!”

Isha Goyal Review from Google

5.0★

Isha Goyal's Review Sourced from Google

Infomaze One is a best Outsourcing company they have best Back-office operations and team as well

DEEPAK KUMAR Review from Google

5.0★

DEEPAK KUMAR's Review Sourced from Google

Highly recommend Devlofox! They helped me build my interior design business from scratch, handling everything from branding and graphic design to professional website development. Currently, they are managing our SEO and SMM (Social Media Marketing). They are easily the most reliable company in Delhi, India for website development and digital marketing services. I am totally satisfied with their work!👍

Sandeep Kumar Review from Google

5.0★

Sandeep Kumar's Review Sourced from Google

Working with Devlofox has been an incredible experience. They recently built a high-quality, comprehensive 35-page website for our insurance business, and the attention to detail is outstanding. The team genuinely understands how to blend aesthetics with functionality. Because of their exceptional work, we have also partnered with them for our monthly Social Media Marketing (SMM) and SEO. If you are looking for a highly trusted web development and marketing agency in Delhi, Devlofox is definitely the one to go with.👍

Abhishek “Shiv beer” Kushwaha Review from Google

5.0★

Abhishek “Shiv beer” Kushwaha's Review Sourced from Google

We hired devlofox to design & build our new corporate website, & the experience was top-notch. Their team is highly professional & guided us through the entire process smoothly. Plus their pricing very reasonable and standard for the quality of work they deliver. Highly recommend web development company in netaji Subhash place.