Procure top answering services for small business from our expert agency ranking list to ensure high-quality customer support and successfully grow your business. Narrow down your results by budget, client reviews, average hourly rates and team size.

Best Small Business Answering Service Companies

38 Companies - Rankings updated: August 19, 2026

All agencies on DesignRush undergo evaluation based on professional expertise and verified client reviews. Please note that certain placements are paid partnerships.

Expertise
Construction
Small Businesses
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  • AnswerConnect

    People-powered answering service

    Voted #1 Answering Service in 2025 by Forbes, AnswerConnect helps you grow your business by staying connected with your customers 24/7. No bots. No AI. Just real people, answering with care, treating your customers like their own. We handle your calls, book appointments, qualify leads & much more...

    Location
    Portland, Oregon
    Number of Employees
    1000 & Up
    Minimal Budget
    Under $1,000

    AnswerConnect Services

    • Call Centers
    • Phone Answering Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Mosquito Squad
    • Stormguard
    • Crash Hotel
    Data sourced from the agency's DesignRush profile

    AnswerConnect Reviews & Testimonials

    • Natalie Russell
      Natalie Russell Owner at Arkansas Healthcare Insurance
      5.0 ★

      Phone Answering Services Review from Natalie Russell

      Onboarding with AnswerConnect was incredibly easy. I was able to schedule a virtual meeting right away, and within an hour we had everything set upportal access, hours of operation, and customized scripting. Since getting started, Ive received positive feedback from both clients and prospects about the agents handling my calls. That alone speaks volumes. A few weeks in, I decided to tweak my scripting to improve the flow and be more transparent with callers. I reached out via chat, and their team responded immediately. They even offered to call me to walk through the changes, which I appreciated. We updated everything in real time, and the process was seamless. Super friendly team, quick to respond, and very easy to work with. Overall, a very positive experience with AnswerConnect.

    • Claire Riendeau
      Claire Riendeau Real Estate Specialist at Engel & Völkers Charlotte
      5.0 ★

      Phone Answering Services Review from Claire Riendeau

      Claire Riendeau of Engel & Völkers Charlotte gave a shoutout to Christine Cooksey for the remarkable customer service experience. She addressed all her questions and even provided a detailed account explanation by sharing her screen. Riendeau highly recommended her, noting that she deserved a raise. (Source: 3rd Party Review Platform)

    • Dr. Harris
      Dr. Harris CEO at Kitty Corner Cat Clinic
      5.0 ★

      Phone Answering Services Review from Dr. Harris

      Dr. Harris from Kitty Corner Cat Clinic had the best customer service experience with Dyan. She patiently set up Harris' complicated phone system, untangling a messy IT situation. Her methodical and gracious approach was invaluable. The tech support team, especially Dyan, went above and beyond. Harris expressed gratitude for the agency's assistance. (Source: 3rd Party Review Platform)

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.8 4.8 (6)
    4.8 4.8 (261)

  • Moneypenny USA

    America's best phone answering service taking care of your callers

    As the worlds customer conversation experts, Moneypennys unique blend of brilliant people and AI technology integrates seamlessly to deliver customer communications that unlock valuable opportunities for businesses, 24/7. Available across all voice and text channels, Moneypenny responds to and fulfills...

    Location
    Duluth, Georgia
    Number of Employees
    1000 & Up
    Minimal Budget
    Under $1,000
    Portfolios Count
    4 Projects Listed

    Moneypenny USA Services

    • Call Centers
    • Phone Answering Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Critter Control
    • The Federal Savings Bank
    • Sterne Kessler
    • BMW
    • Keller Williams
    • The Glass Guru
    • Eagle Biosciences
    • Charleston Heating & Air
    Data sourced from the agency's DesignRush profile

    Moneypenny USA Reviews & Testimonials

    • Eric Martin
      Eric Martin Owner at Undisclosed
      5.0 ★

      Call Centers Review from Eric Martin

      The salesman, Luke?, was very responsive and knowledgeable, a true professional. On boarding with Bailey, was easy and very thorough. Getting on board with an answering service had a lot more detail than I expected and Bailey was very patient and did not rush the process.

    • Benjamin Rose
      Benjamin Rose CEO at Undisclosed
      5.0 ★

      Call Centers Review from Benjamin Rose

      I needed to get two new numbers set up quickly and Marti Ramirez was able to immediately help me out immediately. Also, Marti had some great suggestions for the scripting that was greatly appreciated. He even went above and beyond to check my multiple other accounts to make sure everything was OK with them. Marti is definitely an employee that goes above and beyond. Thanks again Marti!

    • Benjamin Rose
      Benjamin Rose Founder at Undisclosed
      5.0 ★

      Phone Answering Services Review from Benjamin Rose

      I needed to get two new numbers set up quickly and Marti Ramirez was able to immediately help me out immediately. Also, Marti had some great suggestions for the scripting that was greatly appreciated. He even went above and beyond to check my multiple other accounts to make sure everything was OK with them. Marti is definitely an employee that goes above and beyond. Thanks again Marti!!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.9 4.9 (11)
    3.9 3.9 (192)

  • LeadBuds

    Transforming Sales Growth Through Science

    LeadBuds is a specialized B2B lead generation company that leverages over a decadmpowerment. Built on trust and reliability, LeadBuds delivers consistent value through tailored LinkedIn and email campaigns designed to connect you directly with decision-makers and enhance conversion rates seamlessly...

    Location
    Kyiv, Ukraine
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000

    LeadBuds Services

    • Email Marketing
    • Business Consulting
    • BPO
    • Market Research
    • Phone Answering Services
    • Call Centers
    • CRM Consulting
    • Staff Augmentation
    • Content Marketing
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Nissan
    • Advascale
    • Hapana
    • Komulin
    • Nitra
    • Pillard
    • Suriefy
    Data sourced from the agency's DesignRush profile

    LeadBuds Reviews & Testimonials

    • Gregory Dangler
      Gregory Dangler Founder at BulkSource, Inc.
      5.0 ★

      Call Centers Review from Gregory Dangler

      LeadBuds offers client reporting, help desk assistance, and technical support. Reaching customer CSAT scores, first call resolution, and call center response times. observant, capable, and exhaustive. capable of taking the lead in important areas pertaining to their services. They have tremendous industrial experience and leadership.

    • John Nicolosi
      John Nicolosi CEO at CerpassRx
      5.0 ★

      B2B Social Media Marketing Review from John Nicolosi

      I was sent a thorough campaign questionnaire after registering that outlined the purpose of the project and my target audience. LeadBuds took those responses, created some brilliant message sequences, and created a LinkedIn prospect list that was specifically targeted. I made dozens of new connections and had six survey replies in the first two weeks of the campaign. These are lengthy questionnaires with in-depth inquiries. I've already had six answers, compared to my estimated 1-2. They know what they're doing based on the outcomes they provide, therefore I won't recommend changing. Continue as you are!

    • Naomi Allen
      Naomi Allen CEO and Co-Founder at Brightline
      5.0 ★

      Business Consulting Review from Naomi Allen

      LeadBuds takes care of our video labeling needs. With a 98% accuracy rate in video review, LeadBuds' agents can evaluate more than 350 video events in an hour. Since we are a technological firm, our goods and software are always changing and developing. LeadBuds' outstanding project management and leadership teams are demonstrated by how well they have adjusted to such adjustments.

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    4.9 4.9 (10)

  • Appointment Setter Online

    We Book the Meetings, You Close the Deal.

    A powerhouse team that takes the headache out of prospecting by booking qualified, high-intent sales appointments for businesses. We don't just generate leads, we deliver sales-ready conversations straight to your calendar...

    Location
    Albany, New York
    Number of Employees
    500 - 999
    Average Hourly Rate
    $5/hr
    Portfolios Count
    8 Projects Listed

    Appointment Setter Online Services

    • BPO
    • Phone Answering Services
    • Customer Support
    • Digital Marketing
    • Social Media Marketing
    • PPC
    • Email Marketing
    • Content Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Trainual Inc
    • 15Five
    • electrIQ marketing
    • YCharts
    • PERQ
    • GMass
    • Heinz Marketing Inc
    • Arch-Con Corporation
    Data sourced from the agency's DesignRush profile

    Appointment Setter Online Reviews & Testimonials

    • Eli Hamilton
      Eli Hamilton Sr. Director of eCommerce at Intelligentsia Coffee Inc.
      5.0 ★

      Customer Support Review from Eli Hamilton

      This company has delivered exceptional customer support services that made a noticeable impact on our overall workflow and customer satisfaction. From day one, their team demonstrated professionalism, responsiveness, and a genuine commitment to representing our brand with care. They handled customer inquiries promptly, clearly, and with an impressive level of empathyensuring that every interaction felt personalized and attentive. One of the things we appreciated most was their ability to quickly understand our products, processes, and communication tone. They not only answered questions efficiently but also helped educate our customers, resolve issues with patience, and maintain a positive experience even in challenging situations. Their follow-up processes were consistent, their communication was always organized, and their ability to manage high volumes of inquiries without compromising quality truly stood out. They became a seamless extension of our internal team, reducing our workload and allowing us to focus on growth while knowing our customers were in excellent hands. Their dedication, reliability, and customer-first approach made the entire partnership incredibly valuable. We highly recommend their customer support services for any business looking to elevate its service experience.

    • Romain Devisme
      Romain Devisme Executive Director at Havas Events Shanghai
      5.0 ★

      Back Office Outsourcing Review from Romain Devisme

      We hired Assistant Setter Online for: contracted customer support solution shrinking customer querie volume Being an agency involved in the business of advertising and marketing we were ramping up our efforts in terms of campaigning Assistant Setter Online does all our inbound processing, phone, chat and e mail support. They started employment with us on test basis initially and during their 2- week onboarding process they did so with our front-line team which was structured. We gave them tours of our products, tone of voice, brand guidelines and escalation workflows. All the traffic entering their channel is currently managed by their team, all the outbound communication is done via RingCentral and they also integrated Tawk.to live chat support on our site, increasing the level of engagement and conversion. After working with Appointment Setter Online, we now have quantitative indicator of results in customer satisfaction levels. They always provide a high level of support and it has saved us a considerable amount of overhead costs in the process of hiring, training and retaining in-house personnel. We would in fact expect savings of 50 percent or more. They have been extremely reactive and structured.

    • Raul Vizcaino
      Raul Vizcaino Operations Manager at Supermarket Source Inc
      5.0 ★

      Appointment Setting Review from Raul Vizcaino

      I am the Operations Manager at Supermarket Source Inc, We empower our customers to excel by providing top-notch equipment and design services to the food retail industry. We needed help with B2B appointment setting and sales closing to increase our revenue and sales, Appointment Setter Online provides B2B appointment-setting services. We provide our company's data, and the team helps us with email, chat, and phone calls. We pay $1,000 for each agent, Appointment Setter Online has increased our sales by 22% so far. The quality of their work exceeds our expectations, Appointment Setter Onlines project manager always contacts us through WhatsApp, Slack, and email. We use High Level to arrange the leads and Google Sheets to maintain records and updates of the sales and leads, Were satisfied with the quality of the team, and they've actually increased our sales.

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    4.8 4.8 (5)

  • Face for Business

    Face for Business is a UK telephone answering service, providing call handling and outsourced reception for businesses of all types and sizes. Our PAs are the Difference...

    Location
    Burscough, United Kingdom
    Number of Employees
    Under 49
    Portfolios Count
    5 Projects Listed

    Face for Business Services

    • Phone Answering Services
    • Call Centers
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Pure West Radio
    • iLove homes Walsall
    • Anji Hazell
    • Lancasters Estate Agents
    • Actuation Valve
    • Formby GP
    • Minshull Windows
    • AmpEV
    • PhysioGO
    • Happy Dog Haven
    Data sourced from the agency's DesignRush profile

    Face for Business Reviews & Testimonials

    • Anonymous
      Anonymous CEO at GrowPortfolio Ltd
      5.0 ★

      Phone Answering Services Review from Anonymous

      Top quality service and customer care, really impressed with Face for Business and I couldn't recommend them any higher!

    • Nora
      Nora Owner at Undisclosed
      5.0 ★

      Phone Answering Services Review from Nora

      We have been using Face for Business services for a few years for our financial advice company. We can not fault their service, it has proved extremely useful, especially post-Covid in particular when we all moved to working from home rather than being in an office.

    • Joshie
      Joshie Founder at Undisclosed
      5.0 ★

      Phone Answering Services Review from Joshie

      I took over a busy clinic a few months back and on the days there is nobody to answer the phone these guys are ready to step in and intercept the calls ensuring no business is lost. I am very thankful for this great service and I highly recommend Face For Business as a professional and friendly team!

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    4.6 4.6 (3)
    5.0 5.0 (102)

  • Answering Service Care, LLC.

    Answering Service Care Provides Trained Customer Service Professionals.

    Answering Service Care (ASC) is a 24/7 live answering service for 3500+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC has over 45+ years of experience and almost 200 employees in over 3 offices located in...

    Location
    Margate, Florida
    Number of Employees
    Under 49
    Portfolios Count
    3 Projects Listed

    Answering Service Care, LLC. Services

    • Phone Answering Services
    • Call Centers
    • Customer Support
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Flowers & Foley
    • UOAA
    • HG Consulting
    Data sourced from the agency's DesignRush profile

    Answering Service Care, LLC. Reviews & Testimonials

    • Vai Lealiiee
      Vai Lealiiee Owner at Undisclosed
      5.0 ★

      Phone Answering Services Review from Vai Lealiiee

      I had an issue with the protocol for our message retrieval. Spoke with Maria, the account manager in Client Relations, and she handled my concerns in a professional manner, extremely courteous, empathetic, and very kind. She fixed our account and I am so happy to be able to work with the Answering Service Care company again! I used to be an agent with them 10 years ago and still use skills taught from this company in my every day life. They are the best answering service company nationwide! I highly recommend to anyone who needs this service for their businesses. You will not be disappointed!

    • Lee Ann Morris
      Lee Ann Morris Owner at Undisclosed
      5.0 ★

      Phone Answering Services Review from Lee Ann Morris

      It is nice to be able to leave the office everyday at 5pm and not have to worry about your customer's being taken care of. The Answering Service staff are professional and they truly are the best ones we have ever had!

    • Carolina Silva
      Carolina Silva Review from Google
      5.0 ★

      Carolina Silva's Review Sourced from Google

      Answering Service Care is incredible! They answer every call with professionalism, warmth, and compassion which is exactly what our nonprofit needs to support people in crisis. Reliable, friendly, and a true extension of our team. Highly recommend!

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    4.5 4.5 (2)
    4.4 4.4 (144)

  • Lead Wolf

    Built To Capture Leads, Book Calls, and Drive Growth

    Were a San Diego-based creative and digital marketing agency helping local and national brands generate more traffic, leads, and conversions. From Google Ads to studio-quality content, everything we do is built to deliver measurable business outcomes not vanity metrics...

    Location
    San Diego, California
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    7 Projects Listed

    Lead Wolf Services

    • Digital Marketing
    • PPC
    • Video Production
    • Digital Strategy
    • Content Marketing
    • Phone Answering Services
    • Creative Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Mr. Moto Pizza
    • UPNEEQ
    • Barrio Donas
    • PTC Boxing Gym
    • Coast Creative
    • BayCo
    • HiNote
    • My Herbal Pharmacy
    • Revive.MD
    • Sinister Propz
    Data sourced from the agency's DesignRush profile

    Lead Wolf Reviews & Testimonials

    • Adam Jones, Allied RDI
      Adam Jones, Allied RDI CEO at Siren Collaborative
      5.0 ★

      Video Production Review from Adam Jones, Allied RDI

      Couldnt have had a better experience! This wasnt just a video shoot - before we even started rolling there was a comprehensive discussion around the goals for the project and how success was to be measured. Following production, I received guidance on how best to utilize the content for maximum impact. And, of course, the quality of the work spoke for itself. Would enthusiastically recommend Lead Wolf to friends, colleagues, etc.!!!

    • Heather Vecellio
      Heather Vecellio Review from Google
      5.0 ★

      Heather Vecellio's Review Sourced from Google

      The Lead Wolf continues to complete our projects on time, often under budget and with excellent attention to detail. We are so grateful for the fast paced, high-level conscientious work. FIVE STARS!

    • Concepto Pizza Co.
      Concepto Pizza Co. Review from Google
      5.0 ★

      Concepto Pizza Co.'s Review Sourced from Google

      Great experience working with The Lead Wolf, super professional job, “Oz” the owner is an amazing person to work with, he is helping me with the marketing process for my company by doing and implementing strategies that gives my company more exposure over my competitors and attract more new customers, we have been working together for a couple weeks and I already started noticing the results. I highly recommend The Lead Wolf for your business!

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    4.3 4.3 (1)
    5.0 5.0 (19)

  • Nexa

    Phone answering solutions that businesses are proud of!

    Nexa emerges as a trailblazing 24/7 virtual phone answering service renowned for its nationwide operations across the United States. Our forte lies in delivering unparalleled customer experiences through technology-driven call answering solutions, orchestrated by our adept virtual receptionists who possess...

    Location
    Phoenix, Arizona
    Number of Employees
    100 - 249

    Nexa Services

    • Phone Answering Services
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Fuze
    • SearchKings
    • Penguin Air
    • Paradigm
    Data sourced from the agency's DesignRush profile

    Nexa Reviews & Testimonials

    • Summer Forbes
      Summer Forbes CEO at Undisclosed
      5.0 ★

      Phone Answering Services Review from Summer Forbes

      Rikard and his team have been great to work with. They are on top of details and have a great system. We’re excited to implement and utilize Nexa!

    • Mandy
      Mandy Owner at Undisclosed
      5.0 ★

      Phone Answering Services Review from Mandy

      I’ve relied on Nexa as my primary answering service for customer calls, and they’ve been outstanding. Their after-hours and midday telephone answering services ensure no call goes unanswered, providing incredible convenience and ease of use. The team’s effective communication and excellent virtual receptionist service have consistently impressed me and made a real difference in managing customer interactions.

    • Jessica Michalak
      Jessica Michalak Review from Google
      1.0 ★

      Jessica Michalak's Review Sourced from Google

      Was recommended Nexa for an after-hours answering service and things seemed fine until they weren’t. One of my colleagues noticed we hadn’t received a call summary in a while, and we eventually found out they hadn’t taken a single call in over TWO months. When I called to ask why calls weren’t being forwarded, and why we were never notified, I was told they “have too many customers to keep an eye on each one.” Despite this, we were billed every month, even though they didn’t answer one call. I was told a supervisor would follow up. No one ever did. Our IT team confirmed multiple times that it wasn't an issue on our end but that was what Nexa claimed it to be. After sending two additional emails with no response, I finally emailed to cancel. Only then did I hear back, receiving a cancellation form and a generic “sorry to see you go.” Don’t waste your time. This is not a legitimate answering service if customer support is essentially nonexistent.

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    4.5 4.5 (2)
    4.4 4.4 (239)

  • WebCraftio

    Websites That Work, Designs That Wow

    WebCraftio is a UK-based digital agency specializing in crafting bespoke websites, e-commerce stores, and innovative web solutions. We blend creativity and technology to deliver user-centric designs, seamless Shopify experiences, and cutting-edge digital transformations tailored to empower businesses in the...

    Location
    Derby, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $120/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    4 Projects Listed

    WebCraftio Services

    • AI Development
    • UI/UX Design
    • eCommerce Development
    • Web Development
    • SEO
    • Phone Answering Services
    • Software Development
    • Accounting
    • Mobile App Development
    • Web Design
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Vape Plus
    • Ladaak
    • Transfo line
    • AV Cars
    • Mirpur jewellers
    Data sourced from the agency's DesignRush profile

    WebCraftio Reviews & Testimonials

    • Hassan Safdar
      Hassan Safdar CEO at TruckersCall
      5.0 ★

      SaaS Development Review from Hassan Safdar

      Built our entire product from zero and delivered beyond expectations We hired WebCraftio to build TruckersCall from scratch a full AI-powered Transportation Management System for the US trucking market and they delivered on every front. What they built is not a simple app. This is a complete fleet operations platform including a full TMS with dispatch management, load tracking, and fleet visibility; marketplace integrations with major US load boards so carriers can see and respond to loads in real time; AI automation that handles repetitive operational tasks without manual input; AI agents that work in the background to optimize workflows; and an AI chatbot that guides users through the platform and answers operational questions instantly. Every single one of these features was built from the ground up no templates, no shortcuts. The product is demo-ready and sophisticated enough to present to US investors and enterprise customers. What stood out most was their ability to understand a complex, niche industry like trucking and translate it into a clean, functional product. Most agencies struggle when the domain is technical WebCraftio figured it out. If you're building something serious in logistics, AI, or SaaS and need a team that can handle complexity without hand-holding these are your people.

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    4.3 4.3 (1)

  • SignMore

    24/7 live answering for property professionals - real people, not bots

    Never miss a lead again. SignMore's U.S.-based receptionists answer calls and chats 24/7/365. We handle lead qualification, appointment scheduling, and emergency maintenance requests for property professionals. We guarantee real people, not bots...

    Location
    Portland, Oregon
    Number of Employees
    1000 & Up
    Minimal Budget
    Under $1,000

    SignMore Services

    • Phone Answering Services
    • Call Centers
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • McGraw Realtors
    • XS Asset Management
    • Chido Real Estate Investments
    • The Agency
    • ONXHomes
    • Quantive Property Management
    • Lang Management
    • RE/MAX
    • Keller Williams Heritage
    • Terra Bella Property Management
    Data sourced from the agency's DesignRush profile

    SignMore Reviews & Testimonials

    • Nick Resto
      Nick Resto Review from Google
      5.0 ★

      Nick Resto's Review Sourced from Google

      We're 30 days into using SignMore service, and I'm happy with the way the call flow is set up, and their communication has been excellent.

    • Fred Paskell
      Fred Paskell Review from Google
      5.0 ★

      Fred Paskell's Review Sourced from Google

      Amazing customer service and great functionality! Seemless integration into setting appointments and they are always trying to make sure they are exceeding my expectations. Highly recommend! Raving Fan Here!! 👍🏼👍🏼

    • Stasia Creek 406 East Realty
      Stasia Creek 406 East Realty Review from Google
      5.0 ★

      Stasia Creek 406 East Realty's Review Sourced from Google

      Professional and consistent customer service and well trained responsive agents that manage phone calls. Setup was super easy and they went above and beyond to work with Google Voice. I highly recommended!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.6 4.6 (23)

  • Sportsman Creative

    Web Design. SEO. Reputation. Everything you need to grow onlinedone for you.

    Sportsman Creative helps businesses win online with professional web design, SEO, and AI-powered automation. From $0-down websites to CRM workflows that manage reviews, leads, and customer messages, we make digital growth simple and effective...

    Location
    Springfield, Missouri
    Number of Employees
    Under 49
    Portfolios Count
    2 Projects Listed

    Sportsman Creative Services

    • Web Design
    • SEO
    • Web Development
    • WordPress Website Design
    • Phone Answering Services
    • CRM Consulting
    • AI Development
    • Reputation Management
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Ozarks Overhead Door & More
    • Precise Plumbing
    • Middle of Anywhere Moving
    Data sourced from the agency's DesignRush profile

    Sportsman Creative Reviews & Testimonials

    • Amber Graver
      Amber Graver Review from Google
      5.0 ★

      Amber Graver's Review Sourced from Google

      We have had a great experience with Jordan and the team at Sportsman Creative. We are currently rebranding our company and contracted with them to help us redo our website and branding/advertising. They have been very communicative, given us tons of helpful information, and built a very nice clean, professional interactive website, which was just what we were looking for. We are happy with them and recommend them to anybody. A+

    • Naima
      Naima Review from Google
      5.0 ★

      Naima's Review Sourced from Google

      There the best! Thank you for creating a wonderful website I have gotten great reviews and everyone loves it I have given other companies your contact information I was nervous at first, but the team at Sportsman Creative turned my ideas into a vibrant website. Their creativity exceeded my expectations and they listened to every detail. The design is fresh, user friendly and perfectly matches my brand. I highly recommend them for anyone looking for custom web design and a professional web designer.

    • B&K Detailing LLC
      B&K Detailing LLC Review from Google
      5.0 ★

      B&K Detailing LLC's Review Sourced from Google

      Thank you Sportsman Creative for bringing our website to life. Jordan was amazing to work with, he got back with us fast always. Always was there to answer our questions. We highly recommend working with Sportsman Creative!

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    5.0 5.0 (28)

  • Lars Owens Design

    Successfully helping world-class companies bring products & services to market.

    "A well designed product brings users to your products. A well designed product user experience brings customers to your brand for life." — Lars Owens...

    Location
    Lincoln, Nebraska
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    6 Projects Listed

    Lars Owens Design Services

    • Graphic Design
    • Product Design
    • Package Design
    • Logo Design
    • Web Design
    • SEO
    • Audio Production
    • Print Design
    • Design Services
    • Video Production
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Erchonia Corp
    • Murray Custom Homes
    • Laser Diode Concepts
    • Lee Enterprises
    Data sourced from the agency's DesignRush profile
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    5.0 5.0 (2)

  • Polishsys Technologies

    Designing websites that drive results.

    At our website design agency, we specialize in creating custom websites for businesses in the handyman, power washing, cleaning, painting, and junk removal industries. We also have experience designing e-commerce and affiliate websites, as well as travel affiliate websites and portfolios. Whether you're...

    Location
    Lucknow, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    4 Projects Listed

    Polishsys Technologies Services

    • Web Design
    • WordPress Website Design
    • eCommerce Development
    • Graphic Design
    • Logo Design
    • Social Media Marketing
    • PPC
    • IT Services
    • Phone Answering Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Bubbleit Cleaning Services
    • JackRabbit Junk Removal
    • Sarah Premium Power Washing
    • Ortizandsons
    Data sourced from the agency's DesignRush profile

    Polishsys Technologies Reviews & Testimonials

    • Viresh singh
      Viresh singh Director at Fabjustice
      5.0 ★

      Web Design Review from Viresh singh

      Amazing job amazing job, I honestly don't know if this website could look much better it's way better than the competition for sure! The SEO added it is a great bonus and will help with Google rankings. I'll be using Polishsys again!

    • Viresh singh
      Viresh singh Director at Fabjustice
      5.0 ★

      Web Design Review from Viresh singh

      It was an amazing experience. Professional team. On-time delivery. Recommended.

    • 011Anuj Verma
      011Anuj Verma Review from Google
      5.0 ★

      011Anuj Verma's Review Sourced from Google

      Totally satisfied with the final website. Quick turnaround and I already started getting clients to my website. Really happy and recommend to everyone.

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    4.5 4.5 (2)
    4.9 4.9 (75)

  • Kimon Services

    Your employee costs, re-imagined lower

    Kimon Services is a UK-based company specializing in cost-effective outsourced business admin solutions, including dedicated customer support, data entry, and back-office staffing. We offer managed offshore teams and Employer of Record (EOR) services tailored to client needs, helping businesses reduce costs...

    Location
    London, United Kingdom
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $10/hr
    Minimal Budget
    Under $1,000

    Kimon Services Services

    • BPO
    • Customer Support
    • Accounting
    • HR Outsourcing
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Global Guardians
    • GorillaHub
    • 21st Century AV Ltd
    • n-gage messenger
    • Meeting Store
    • PNG CR
    Data sourced from the agency's DesignRush profile

    Kimon Services Reviews & Testimonials

    • Martin F
      Martin F Review from Google
      5.0 ★

      Martin F's Review Sourced from Google

      Excellent company. Michael works hard to understand your needs and create a customised service around your specific requirements. The VA's have been able to accurately fulfil our scope of work and at an affordable price point.

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    5.0 5.0 (1)

  • Instant Solution

    Effortlessly Accurate, Every Time

    Instant Solution is a top BPO company in Bangladesh, offering world-class call center, data management, and business support services globally. With expertise in data processing, customer support, healthcare BPO, and e-commerce, we ensure secure, accurate, and efficient solutions. Operating in Bangladesh and...

    Location
    Dhaka, Bangladesh
    Number of Employees
    Under 49
    Average Hourly Rate
    $8/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    1 Project Listed

    Instant Solution Services

    • BPO
    • Business Consulting
    • Call Centers
    • Phone Answering Services
    • Customer Support
    • Transcription Services
    • Translation Services
    • Market Research
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Health Care Industry
    • Dental Industry
    • Corporate Services Industry
    Data sourced from the agency's DesignRush profile
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    5.0 5.0 (6)

  • DGC BPO Service

    Top BPO Company USA.

    DGC BPO Service is a premier US-based outsourcing company offering expert customer service, call center solutions, virtual assistance, and lead generation. We help businesses optimize operations, improve customer experiences, and drive growth with tailored, efficient solutions...

    Location
    New York City, New York
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed

    DGC BPO Service Services

    • BPO
    • Call Centers
    • Customer Support
    • Phone Answering Services
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • BrightPath Solutions
    • TechWave Inc
    • EcoSmart Ventures
    • MarketPulse Strategies
    • VisionLink Enterprises
    • FutureEdge Technologies
    Data sourced from the agency's DesignRush profile
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  • Invensis

    Invensis Technologies Achieves 80% Payment Recovery Improvement for US Healthcare Client Through AI-

    Invensis Technologies Achieves 80% Payment Recovery Improvement for US Healthcare Client Through AI-Human Parallel Processing Model...

    Location
    Lewisville, Texas
    Number of Employees
    1000 & Up
    Portfolios Count
    4 Projects Listed

    Invensis Services

    • Call Centers
    • Accounting
    • Logistics
    • Phone Answering Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Philips
    • Trend West
    • GRM
    Data sourced from the agency's DesignRush profile

    Invensis Reviews & Testimonials

    • Sundar Kasyap
      Sundar Kasyap Review from Google
      5.0 ★

      Sundar Kasyap's Review Sourced from Google

      Our small clinic in Texas was struggling with billing and insurance claims. Invensis’ Revenue Cycle Management services turned that around quickly. Claims are processed faster, and denials have decreased. They're professional, easy to work with, and understand the U.S. healthcare system inside out.

    • Prem Kumar
      Prem Kumar Review from Google
      5.0 ★

      Prem Kumar's Review Sourced from Google

      We partnered with Invensis Inc for eCommerce support, and it's been a game-changer. Our order processing, returns, and customer service have become faster and more accurate. The team is responsive, US-business savvy, and really understands online retail. Highly recommend for any U.S.-based business looking to streamline operations.

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    5.0 5.0 (2)

  • Customer Contact Services

    We are a nimble organization and can provide a customizable solution that meets your needs.

    Headquartered in a fast-growing suburb of Minneapolis/St. Paul, Minnesota, CCS has been serving the North American business community with effective call center and answering service solutions for 50 years. Operating 24x7x365, with multiple call center support teams located throughout North America, we...

    Location
    Minnetonka, Minnesota
    Number of Employees
    250 - 499
    Portfolios Count
    3 Projects Listed

    Customer Contact Services Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Consumer Goods Industry
    • Finance Industry
    • Healthcare Industry
    Data sourced from the agency's DesignRush profile

    Customer Contact Services Reviews & Testimonials

    • Tara Miller
      Tara Miller Review from Google
      5.0 ★

      Tara Miller's Review Sourced from Google

      CCS has been a lifesaver for our business! We have people who man the phones 24/7, but in the event a call is missed, for whatever reason, CCS steps in, handles the call, gets all the pertinent information, sends us a text and then calls to ensure we got the message. We've used them for a few years now and are very happy with the cost and service. If you're looking for a backup/after hours answering service solution, try these folks!

    • Eloy Perez
      Eloy Perez Review from Google
      1.0 ★

      Eloy Perez's Review Sourced from Google

      DO NOT DO BUSINESS WITH THIS SERVICE. I cannot emphasize enough that the pricing and presentation are very misleading. We had a previous answering service that we were paying less than $50 a month for when they solicited our partnership. The representative, Chrissy Lochner, recommended the $99 per month plan with the commitment to review after the first month came in; that NEVER happened. Here we are 3 months and SEVEN THOUSAND DOLLARS later when we were finally able to cancel the services. When I called to speak with the billing department the representative Dianne Archerd, stated she was only in the billing department and would need to switch me over to her customer service department, she placed me on a 40+ minute hold and then the phone went silent. I guess that is their “Customer Service” at its best. Now you know how they came up with $7,000 of over the limit minutes and fees on their billing! They are now sending an outstanding invoice for an additional $1,274. Please do your due diligence before getting into business with this company.

    • Natalie Cadarette
      Natalie Cadarette Review from Google
      5.0 ★

      Natalie Cadarette's Review Sourced from Google

      Our company switched to CCS about 6 months ago, and we have nothing but raving reviews. Coming from a challenging partnership with another vendor, CCS solved all of the challenges we had faced and has helped us reach our goals in as little as a few months. The team is extremely kind and easy to work with, flexible with our process, and the caller experience is superb. Customer service is top- notch from admin to agent and they are incredibly responsive. Highly recommend!

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    4.3 4.3 (26)

  • AnswerPlus

    Real people, real answers.

    Proudly Canadian-owned and operated, AnswerPlus has delivered award-winning 24/7 call answering services for over 60 years...

    Location
    Hamilton, Canada
    Number of Employees
    250 - 499

    AnswerPlus Services

    • Phone Answering Services
    • Call Centers
    • Customer Support
    • BPO
    • Managed Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Skilled Trades
    • Elevators
    • Healthcare
    • Professional Services
    • Property + Facilities Management
    • Government
    • Other Industries
    Data sourced from the agency's DesignRush profile

    AnswerPlus Reviews & Testimonials

    • Cindy Halsall
      Cindy Halsall Review from Google
      5.0 ★

      Cindy Halsall's Review Sourced from Google

      We have tried several different services to look after our after hours phones. AnswerPlus was by far the most professional company. I would highly recommend!!!

    • Laura M Dixon
      Laura M Dixon Review from Google
      1.0 ★

      Laura M Dixon's Review Sourced from Google

      They age discriminate and I have been in contact with their head office to report them

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    3.9 3.9 (20)

  • Answer United

    Award Winning Quality Driven

    For over 60 years, Answer United has been a trusted leader in the answering services industry, providing call center and live telephone answering services to businesses of all sizes. We offer 24/7 support to ensure seamless customer interactions that help businesses grow while keeping costs down...

    Location
    Kalamazoo, Michigan
    Number of Employees
    50 - 99
    Minimal Budget
    Under $1,000

    Answer United Services

    • Phone Answering Services
    • Call Centers
    • Customer Support
    • Staff Augmentation
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Food and Beverage Industry
    • Energy & Mining Industry
    • Health Care Industry
    Data sourced from the agency's DesignRush profile

    Answer United Reviews & Testimonials

    • Jackie B
      Jackie B Review from Google
      1.0 ★

      Jackie B's Review Sourced from Google

      Extremely disappointing experience with Answer United. We signed up expecting a professional answering service that would follow our script, properly represent our company, and provide transcripts/recordings of calls as promised. None of that happened. Within the first weekend of service, we lost multiple jobs due to calls being handled poorly and the script not being followed. The representatives often sounded unfamiliar with our business and procedures, which reflected badly on our company. When we requested transcripts and recordings, we were told would be available; they were never provided. Customer service was also very frustrating to deal with. When I asked for a refund because the service was not delivered as agreed, I was told they had already invested time setting up the account and script. We invested employee time into that process as well, only for the agreed-upon procedures to be ignored. After bringing up these issues, communication largely stopped, and calls/emails went unanswered. Based on our experience, I would strongly recommend looking elsewhere if you want an answering service that will professionally represent your business.

    • Deep R
      Deep R Review from Google
      3.0 ★

      Deep R's Review Sourced from Google

      I used their service for a little over a year. They are very good at taking calls and usually answer them promptly. They would then pass on the message via email, though often some things in the message didn't make it across. However, if that was all I needed, then an answering machine would have been enough, I hired them as a virtual receptionist and to make appointments. Ultimately I left their service because, after more than a year they seemed to know very little about my business, they routinely had trouble answering callers' basic questions about the business. They often bungled appointment taking and I felt they were costing me business. I worked with them multiple times to change the script but still to no avail, they just didn't do a very good job as a VR. I think using them as a message-taking service is fine but would not expect anything more of them.

    • Jon Liebertz
      Jon Liebertz Review from Google
      5.0 ★

      Jon Liebertz's Review Sourced from Google

      Our favorite vendor, Answer United! As a growing company with a handful of Customer Care staff inhouse, we had a critical need to find a partner that could handle our call influxes during prime time as well as assist in creating an Emergency Line which our clients could use that would reach our after hours manager. Barbara and the Answer United group have exceeded our expectations in not only the quality of service, but their ability to make small, custom changes that really boost our ability to provide a higher level of communication to our customers. Looking forward to expanding our business relationship into the 2020 year!

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    3.7 3.7 (23)

  • BOOM Digital Marketing Company

    Getting You MORE Business Through Digital Marketing

    We are NOT a super creative, cutting edge, fancy pants marketing agency. We focus on tried and true strategies proven to get our client partners results in their local market. We stick to what works. We only care about getting our partners an ROI. If that's what you want, you know what to do...

    Location
    St. Paul, Minnesota
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
    Minimal Budget
    $1,000 - $10,000

    BOOM Digital Marketing Company Services

    • Digital Marketing
    • Social Media Marketing
    • PPC
    • CRO
    • Media Buying
    • Advertising
    • Email Marketing
    • CRM Consulting
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • NEXA
    • LendingTree
    • PRMG
    • Fairway
    • Wintrust
    • General Mills
    • Drive Thru Productions
    • Panda Express
    • IBM
    • American Express
    Data sourced from the agency's DesignRush profile
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  • EmpireOne Contact Center

    Reliable BPO Contact Center for Call Handling

    Empire Solutions is a leading BPO contact center providing expert call handling and answering services. Connect with us anywhere for top call center solutions...

    Location
    Toronto, Canada
    Number of Employees
    250 - 499
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000

    EmpireOne Contact Center Services

    • BPO
    • Call Centers
    • Phone Answering Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Real Estate Industry
    • Hospitality Industry
    • Insurance Industry
    Data sourced from the agency's DesignRush profile
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  • Econx Group

    Diversified Holding Company

    We are a South Africa-based operations and support systems agency helping startups and growing companies scale customer support, AI operations, and backend workflows. We specialize in building efficient human-in-the-loop systems, support triage processes, and operational structures that reduce workload on...

    Location
    Cape Town, South Africa
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
    Minimal Budget
    Under $1,000

    Econx Group Services

    • Business Consulting
    • BPO
    • Phone Answering Services
    • Customer Support
    • HR Outsourcing
    • Call Centers
    • Market Research
    • Transcription Services
    • Accounting
    • Big Data Analytics
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • eCommerce Industry
    • Hardware & Networking Industry
    • Corporate Services Industry
    Data sourced from the agency's DesignRush profile
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  • S3 Technology Group

    Your CRM and Communication Solutions Partner

    S3 Technology Group - Your CRM, business cloud phone, contact center and employee collaboration solutions provider...

    Location
    Austin, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $125/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    1 Project Listed

    S3 Technology Group Services

    • Call Centers
    • Customer Support
    • CRM Consulting
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Mad Subie Performance
    • Davis Realty
    • USAA
    Data sourced from the agency's DesignRush profile
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  • Back Office Betties

    Virtual Assistants & Legal Answering

    Betties virtual receptionists are specially trained by industry experts to masterfully navigate the legal intake process, schedule consultations, screen calls and take messages. We proudly support solo and small law firms across the US and Canada...

    Location
    Scottsdale, Arizona
    Number of Employees
    Under 49

    Back Office Betties Services

    • Call Centers
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Telecommunications Industry
    • IT Industry
    • BPO Industry
    • Legal Industry
    Data sourced from the agency's DesignRush profile
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  • Saluda Digital Marketing

    Get Great Reviews and Grow

    We help home service businesses grow with expert review and reputation management, web design, content writing, SEO, Google Ads, and social media marketing to drive leads and boost online visibility...

    Location
    Columbia, South Carolina
    Number of Employees
    Under 49
    Minimal Budget
    Under $1,000

    Saluda Digital Marketing Services

    • Digital Marketing
    • Web Design
    • Web Development
    • WordPress Website Design
    • SEO
    • PPC
    • AEO
    • Social Media Marketing
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Olga's Magic Cleaners
    • Madco Contracting & Consulting
    • Topdown Power Wash
    • Arguetas Roofing
    • Sands Roofing and Construction
    • Faulk Vincent Photography
    • MC Tree and Lawn Service
    • Jim's Custom Automotive
    • 1st Source Equipment Sales
    • Iglesia Biblica Latinoamericana
    Data sourced from the agency's DesignRush profile

    Saluda Digital Marketing Reviews & Testimonials

    • Fadi Taireh
      Fadi Taireh Review from Google
      5.0 ★

      Fadi Taireh's Review Sourced from Google

      Julie was very easy to work with, she helped me find the words to say what I wanted to and wrote an amazing article/story

    • Ana Rivera
      Ana Rivera Review from Google
      5.0 ★

      Ana Rivera's Review Sourced from Google

      Outstanding! Working with Julie at Saluda Digital Marketing streamlined our processes and boosted productivity! Julie's service is marked by efficiency, punctuality, and helped us stay ahead of the curve in our industry. I truly was impressed by her commitment to going the extra mile. Thank you Julie and Saluda Digital Marketing for the support to our small business.

    • Pro-Aids Africa
      Pro-Aids Africa Review from Google
      5.0 ★

      Pro-Aids Africa's Review Sourced from Google

      Julie of Saluda Digital is very professional, patient and considerate to work with. She gave me time always and guided me throgh anything I needed to do on social media for my publishing and sermon transcription ads. I will always use her services

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    4.9 4.9 (12)

  • Cove Central Communications

    Creating Connections That Drive Results.

    Cove Central is a national provider of hosted and on-premise Unified Communications and collaboration solutions. More flexible and cost-effective than legacy on-premise systems, Cove Central solutions empower todays mobile and distributed workforces to be connected anywhere and on any device through voice...

    Location
    Brunswick, Maine
    Number of Employees
    Under 49

    Cove Central Communications Services

    • Call Centers
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Small Business Industry
    • Telecommunications Industry
    • IT Industry
    Data sourced from the agency's DesignRush profile

    Cove Central Communications Reviews & Testimonials

    • Rush Hambleton
      Rush Hambleton Review from Google
      5.0 ★

      Rush Hambleton's Review Sourced from Google

      Our school had 3CX phones but they were never /quite/ right - until we found Jim at Cove Central. (The 4th vendor we tried!) He us to a linux installation (much smaller footprint than windows), then helped us clean out lots of cruft and bad settings from the previous vendors. Their staff is awesome, especially the day they stayed on the line with me as I visited 30+ legacy handsets to do a manual fix that couldn't be automated. Josh is a delight to work with. Jim is great and super reasonable. Best of all, we saved money by having CC manage our phone lines. I'd recommended CC to peers at other schools.

    • Tom Siegel
      Tom Siegel Review from Google
      5.0 ★

      Tom Siegel's Review Sourced from Google

      Cove Central is easy to work with, knowledgeable and provide a great service. We were truly thrilled with the capabilities of our VOIP service and whenever we have questions, anyone on the Cove Central team seems to be able to help us out immediately. Highly recommend.

    • Teresa Staszczyszyn Weybrew Zucker
      Teresa Staszczyszyn Weybrew Zucker Review from Google
      5.0 ★

      Teresa Staszczyszyn Weybrew Zucker's Review Sourced from Google

      Working with Jim Whitaker is like have your favorite person who is a techy. He is clear , concise and incredibly knowledgeable. He responds quickly and always helps make the process effortless. I recommend him over and over again. We all have so much to do - and when things go "wonky" its so wonderful to have someone you can always count on to help. The best of the best.

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    5.0 5.0 (3)

  • Call Serv Limited

    Taking ownership of every call and providing a quality experience the first time, every time.

    As a CCaaS our range of call center services includes customer care, telesurveys, customer contact, marketing services, web chats, email responses, technical support and work desk, customer insights, and data analysis. As a business process outsourcing provider in Trinidad and Tobago, we are committed to...

    Location
    Chaguanas, Trinidad and Tobago
    Number of Employees
    100 - 249
    Average Hourly Rate
    $9/hr

    Call Serv Limited Services

    • Call Centers
    • HR Outsourcing
    • Phone Answering Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Brandstar
    • Telecommunications Services of Trinidad and Tobago
    • JMMB Bank
    • Unicomer Courts
    • Liberty Global
    • Flow
    • Total Benefits Specialists Limited Network
    • Rhand Credit Union
    • Massy Machinery
    • G4S Security
    Data sourced from the agency's DesignRush profile
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  • Mannex IT Solutions

    Professional Technology Assistance

    At Mannex IT Solutions we pride ourselves on our professionalism, attention to detail and commitment to excellence...

    Location
    Johannesburg, South Africa
    Number of Employees
    Under 49
    Average Hourly Rate
    $31/hr
    Minimal Budget
    Under $1,000

    Mannex IT Solutions Services

    • IT Services
    • Cloud Consulting
    • Cybersecurity
    • Managed Services
    • Customer Support
    • Phone Answering Services
    • Business Consulting
    • Logo Design
    • Web Design
    • Web Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Megashift Logistics
    • Lerumo Properties
    • Tamas Fiber Optics
    • Kesani Trading
    • Khencee Projects
    • Angie's Nannies
    • Jochebed PTY LTD
    • Africalink Group
    Data sourced from the agency's DesignRush profile

    Mannex IT Solutions Reviews & Testimonials

    • Elke Nelson
      Elke Nelson Review from Google
      5.0 ★

      Elke Nelson's Review Sourced from Google

      Excellent service, I can highly recommed Mannex IT Solutions Communicated very well, knowlegable and completed the job to satisfaction, efficiently. I wanted an UPS installed and the Wi-Fi range & speed improved at a guest house. Thank you for a job well done!

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    5.0 5.0 (1)

  • CallTel Communications Limited

    Africa's No.1 Telephone Answering Service Firm.

    CallTel is a business process outsourcing, telephone answering service, and customer engagement company that works together. We provide cutting-edge digital solutions that enable and maximize the effectiveness of individuals, groups, and companies using technology...

    Location
    Lagos, Nigeria
    Number of Employees
    500 - 999
    Average Hourly Rate
    $25/hr

    CallTel Communications Limited Services

    • Call Centers
    • Phone Answering Services
    • Customer Support
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Gold Alliance Capital Inc.
    • Walden Properties LLC
    • MeadowHall Group
    • Standard Bearers School
    • Global International College
    • Cilog Systems
    • Lauretta Largley Company
    • APC
    • Santa Lucia Private School
    Data sourced from the agency's DesignRush profile

    CallTel Communications Limited Reviews & Testimonials

    • Lauretta Langley
      Lauretta Langley Review from Google
      5.0 ★

      Lauretta Langley's Review Sourced from Google

      Partnering with CallTel helps you to keep focus on the big things while they help you take care of the little important things that matter to your business.

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    3.7 3.7 (3)

  • StaffWiz

    Hire Your Wiz For Biz

    Staffwiz helps startups and growing businesses hire top-tier global remote talent with up to 70% payroll savings. Choose from fully managed or direct hire models, and start building your remote team in weeks, not months...

    Location
    New York City, New York
    Number of Employees
    100 - 249
    Average Hourly Rate
    $5/hr

    StaffWiz Services

    • Call Centers
    • BPO
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Wells Fargo
    • Concentrix
    • Accenture
    • Cognizant
    Data sourced from the agency's DesignRush profile
    Visit Website View Profile

  • Go Hire Virtual

    Do What You Do Best, Go Hire The Rest

    At Go Hire Virtual, we help busy entrepreneurs and businesses scale without burnout. Our team of highly skilled virtual assistants handle the day-to-day, so you can focus on growth...

    Location
    Sandy, Utah
    Number of Employees
    50 - 99
    Average Hourly Rate
    $12/hr
    Minimal Budget
    $1,000 - $10,000

    Go Hire Virtual Services

    • BPO
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Dash
    • Surface Solutions
    • Red Rocks Construction
    Data sourced from the agency's DesignRush profile

    Go Hire Virtual Reviews & Testimonials

    • Rafunzel Eleazar
      Rafunzel Eleazar Review from Google
      5.0 ★

      Rafunzel Eleazar's Review Sourced from Google

      Go Hire Virtual has helped me improve my skills as an aspiring Virtual Assistant. They provide excellent training and ensure that I am fully prepared to assist and effectively meet with clients

    • Jewel B
      Jewel B Review from Google
      5.0 ★

      Jewel B's Review Sourced from Google

      Go Hire Virtual provided a great learning experience and support for aspiring virtual assistants. The training and guidance helps aspiring virtual assistant build confidence and develop skills needed to start working with clients. Highly recommended for anyone who wants to start a VA career.

    • Christina P
      Christina P Review from Google
      5.0 ★

      Christina P's Review Sourced from Google

      Being a family owned & operated business for 75+ years, we were looking to try something new. Having a VA work for us was one of those changes we wanted to implement. Go Hire Virtual has been wonderful to work with right from the start and having a VA join our team has been a great success. Our virtual assistant, BEA SON, has been nothing short of phenomenal! She has now been with us for 1 full year and we hope to have her for years to come. BEA SON handles customer inquiries, schedules service appointments, and follows through with all tasks asked of her. I appreciate her positive attitude and her professionalism, which shows every day. Her help has given me the time to focus on other strategic products to help better our business. Thank you very much BEA SON and GHV! We are truly grateful to have you all. It has been a pleasure working together.

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    4.9 4.9 (45)

  • Dedicated Office

    We'll Cover The Phones You Focus On Your Business

    Premier virtual receptionist & call center services in Frisco, TX. Our professional team + AI tech delivers 24/7 call answering, appointment scheduling, and customer support for DFW businesses. Turn chaos into calm quiet offices, happy clients...

    Location
    Frisco, Texas
    Number of Employees
    50 - 99

    Dedicated Office Services

    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Balance Chiropractice
    • Elite Painting
    • Celebration Saunas
    Data sourced from the agency's DesignRush profile

    Dedicated Office Reviews & Testimonials

    • Chris Walden
      Chris Walden Review from Google
      5.0 ★

      Chris Walden's Review Sourced from Google

      Adi, and her team have been nothing short of amazing to work with. We have had the opportunity to do so much business together over the past 2 years that its unreal. The results her team has helped us achieve for our parters has been meaningful to say the least.

    • Willie Grubaugh (G Farms)
      Willie Grubaugh (G Farms) Review from Google
      5.0 ★

      Willie Grubaugh (G Farms)'s Review Sourced from Google

      It has been an incredible experience working with dedicated office to implement our AI program. Top notch communication and implementation throughout the process through to fruition. This group is first rate. Sincerely, G Farms / Willie Grubaugh

    • Ash Glenn
      Ash Glenn Review from Google
      5.0 ★

      Ash Glenn's Review Sourced from Google

      Dedicated Office Solutions has been great to work with. They provided a solution we desperately needed. Their team is always attentive, helpful, easy to reach, and quick to respond. Highly recommend.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.5 4.5 (94)

  • USA Outsource Today

    Outsource Smarter Grow Faster

    USA Outsource Today is an American-led business process outsourcing (BPO) company that helps organizations scale operations through skilled talent and AI-driven solutions. The company provides cost-effective outsourcing services across customer support, sales development, back-office operations, and digital...

    Location
    Cebu City, Philippines
    Number of Employees
    50 - 99
    Average Hourly Rate
    $7/hr

    USA Outsource Today Services

    • BPO
    • Phone Answering Services
    • Customer Support
    • Call Centers
    • Market Research
    • Direct Marketing
    • Translation Services
    • Transcription Services
    • Business Consulting
    • HR Outsourcing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • AUS EMR CONV
    • Target Public
    • DME
    Data sourced from the agency's DesignRush profile
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  • Romeo Golf Consultants LLC

    Complexity Made Simple

    Romeo Golf Consultants is a business consulting and services firm in Clearwater, Florida. We start the way a consultant should: by mapping how your business gets work, loses work, and spends it's time. Then we build what the map says you need. That might be an AI agent handling your inbound calls and emails...

    Location
    Clearwater, Florida
    Number of Employees
    Under 49
    Average Hourly Rate
    $100/hr
    Minimal Budget
    Under $1,000

    Romeo Golf Consultants LLC Services

    • AI Development
    • Web Design
    • Web Development
    • Phone Answering Services
    • SEO
    • Social Media Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • University Tires Plus
    • Palmetto State Roofing
    • Central Site Corps
    • Eco Green Tree and Debris
    Data sourced from the agency's DesignRush profile
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  • Deux-Points Culture

    To Be Clear And To Be Heard

    Deux-Points is a Moroccan communication and event agency specializing in event organization, written translation, and linguistic interpretation. The agency organizes conferences, corporate seminars, colloquiums, work meetings, and cultural or tourist events while helping clients communicate effectively across...

    Location
    Fes, Morocco
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    Under $1,000

    Deux-Points Culture Services

    • Translation Services
    • Transcription Services
    • Creative Services
    • Web Development
    • SEO
    • Event Marketing
    • Direct Marketing
    • HR Outsourcing
    • Customer Support
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Ministry of Tourism (Morocco)
    • IOM / UN Migration
    • African Ministerial Meeting
    • Mohammed VI Foundation
    • Crans Montana Forum
    • Google
    • Facebook
    • UN
    Data sourced from the agency's DesignRush profile
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  • Renbotics AI

    Automating Business Growth

    Renbotics AI helps businesses streamline operations through intelligent automation. We build AI-powered solutions including AI receptionists, WhatsApp automation, voice agents, CRM workflows, appointment scheduling, lead qualification, and customer support AI Agents. Our focus - reducing manual work...

    Location
    Delhi, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $30/hr
    Minimal Budget
    Under $1,000

    Renbotics AI Services

    • AI Development
    • Business Consulting
    • Digital Strategy
    • Software Development
    • CRM Consulting
    • Web Development
    • Social Media Marketing
    • Email Marketing
    • Cloud Consulting
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Pixie Parlor
    • Rahber Engineering Company Limited
    • Digimax Solutions
    Data sourced from the agency's DesignRush profile

    Renbotics AI Reviews & Testimonials

    • Shaveta Sharma
      Shaveta Sharma Review from Google
      5.0 ★

      Shaveta Sharma's Review Sourced from Google

      I had a great experience working with Renbotics AI for AI automation services. Their team understood my business requirements and provided practical, efficient solutions that helped simplify everyday tasks and improve customer communication. They were professional, responsive, and explained everything clearly throughout the process. The automation was customized according to my needs and has saved me considerable time and effort. I would highly recommend Renbotics AI to any business looking for reliable and innovative AI automation solutions.

    • Asif khan
      Asif khan Review from Google
      5.0 ★

      Asif khan's Review Sourced from Google

      As an architect, I was looking for ways to strengthen my firm's digital presence and explore modern AI solutions for business growth. Renbotics AI understood our requirements quickly and provided practical guidance along with professional support. Their expertise, prompt communication, and commitment to quality made the entire experience smooth and productive. I appreciate the effort and dedication shown by Prashant and his team and would gladly recommend Renbotics AI to businesses seeking reliable AI and automation solutions.

    • asif malik
      asif malik Review from Google
      5.0 ★

      asif malik's Review Sourced from Google

      We had the opportunity to work with Renbotics AI on AI automation and business process consultation. Their team demonstrated a strong understanding of business workflows and provided practical solutions tailored to our requirements. They were professional, responsive, and technically knowledgeable throughout the engagement. We appreciate their commitment to quality and look forward to working with them again in the future. Director Rahber engineering company ltd

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    4.9 4.9 (14)

  • D3Mynds

    Empowering Customer Experience with AI and Human Expertise-Customized Care Solutions by D3Mynds.

    Empowering Customer Experience with AI and Human Expertise-Customized Care Solutions by D3Mynds. Where AI Meets Human Touch D3Mynds Delivers Customized Customer Care Solutions for a New Era...

    Location
    Delhi, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $10/hr
    Minimal Budget
    Under $1,000

    D3Mynds Services

    • BPO
    • Business Consulting
    • Call Centers
    • Phone Answering Services
    • Customer Support
    • Transcription Services
    • HR Outsourcing
    • Market Research
    • Accounting
    • Translation Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Software & IT Services Industry
    • Corporate Services Industry
    • Entertainment Industry
    Data sourced from the agency's DesignRush profile
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    5.0 5.0 (1)

Explore Phone Answering Services Specializations

Explore all Phone Answering Services

Popular Services

What Makes Answering Services for Small Business Unique?

Similar to other business answering services on the market, answering services for small business handle inbound and outbound calls to help organizations:

  • Improve their customer service
  • Increase client satisfaction rates
  • Drive more repeated purchases

However, what makes these companies different is their focus and experience in helping small and medium-sized businesses create meaningful, personal connections with their callers aiming to grow their list of clients.

Considering that 89% of the organizations that offer "significantly above average" customer experiences are financially more successful than their competitors, excellent customer service is a brand differentiator that builds trust and increases customer retention.

So, businesses that want to grow should ensure high-quality support. This is where small business answering service companies step in. They can help you provide great customer service and generate repeat purchases.

answering services concept
Great customer service gives businesses a leg up on their competition

What Services Do Small Business Answering Service Companies Provide?

These specialized agencies typically provide the following services:

  • Screening calls
  • Recording calls
  • Delivering messages
  • Taking orders
  • Scheduling appointments
  • Managing emergency calls
  • Processing outbound marketing campaigns
  • Providing customer service and technical support
  • Communicating with clients via text and email
  • Conducting customer surveys

Making the best first impression for small business owners can make all the difference.

This is where industry-trained call answering agents can come in handy, providing each caller with professional assistance while presenting your brand in the best light possible.

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Why You Should Outsource Telephone Answering Services for Small Business?

These are the key reasons to invest in an answering service for small businesses:

Reason #1: Cost Reduction

As your business grows, your expenses will increase. You'll need to hire more people to perform various operations, including a receptionist, to handle your client communication.

However, considering that an in-house receptionist is worth, on average, $3,313 per month in the U.S., outsourcing answering services can help you cut front desk-related costs.

If we calculate the cost of payroll taxes, sick days, holidays, and office equipment, then it will go up.

These solutions will cost you between $30 and a few hundred dollars per month, allowing you to direct these savings toward other more critical areas of your business.

A telephone answering service for small businesses will give you all the benefits a traditional receptionist would at a fraction of the cost.

Reason #2: Improved Business Efficiency

With several employees wearing many hats, it can be challenging for small organizations to manage client communication.

Responding to each call and email professionally can be time-consuming, especially if you receive a higher volume of calls.

Outsourcing virtual answering services for small businesses can take this task off your shoulders, allowing you to focus on more value-added responsibilities and more significant sales drivers.

This will reduce your workload and ultimately increase your business efficiency.

Reason #3: High-Quality Customer Service

Unlike in-house receptionists who can assist your clients during working hours, small business answering service providers work 24/7 for 365 days, covering weekends and holidays.

They can increase your company's responsiveness, which is the key to maintaining a professional image and reinforcing strong customer relationships.

So you won't have to worry about missed calls or sales opportunities.

Additionally, these experts can ensure each caller receives high-quality support and personalized attention, which contributes to enhanced customer service and increased satisfaction.

Why Choose an Answering Service for Small Business Over a Machine Reply

Sales calls are the lifeblood of every small business. When not appropriately answered, they can lead to missed opportunities.

Despite technological improvements and artificial intelligence, machines cannot replace the quality of service a live answering receptionist would provide.

And organizations need to consistently deliver exceptional customer experiences to achieve their goals and drive business growth.

Though machines may be less expensive, customers prefer to talk with human beings.

Data supports this fact, and according to NICE inContact, agent-assisted methods of communication bring a higher level of satisfaction among customers.

The logic behind this may come down to the higher level of personalization that live agents can bring. It also allows callers to explain complex problems and lets agents better recognize the callers' emotions.

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How Much Do Answering Services for Small Business Cost?

There are a few factors that can influence the cost of answering services for small businesses:

  • The agency's reputation and size
  • The time coverage
  • The number of services the business needs

Typically, these companies design their subscription plans based on per-minute, per-call, and per-month pricing.

Small and medium-sized businesses can come across prices starting at $30 and going up to a few hundred dollars per month.

Most of these agencies offer custom pricing, so these services may be cost-effective, considering that organizations can pay based on the number of calls they receive.

How to Choose the Best Virtual Answering Services for Small Business

To choose the best small business answering service company, consider the following aspects:

1. Industry Experience

Find out if the prospective companies have agents trained to serve your specific industry. This is important because experienced representatives will know your customer groups better. They will better understand your client's needs and provide relevant answers to their questions while representing your brand in the best light possible.

On the other hand, agents that have no previous experience in your sector will take longer to learn the ins and outs of your market and the FAQ your clients may have.

2. Call Recording

Learn if the top providers of telephone answering services for small businesses on our list offer call recording. This is a vital process that will ensure important client info is collected.

However, call recording is also beneficial in ensuring that your agents are meeting your quality standards and protecting your business just in case any legal issues come along the way.

3. Service Quality

Discover how each prospective company can ensure the quality of its services. Customer support can make or break your business, which is crucial to ensure your partner delivers exceptional service.

Most reputable companies will have internal call evaluation programs and follow specific processes focusing on courtesy, response time, and accuracy.

4. Bilingual Receptionists

Learn which small business answering service companies have access to bilingual resources.

Spanish is the most common foreign language in the U.S., and some Hispanics are not fluent in English. This highlights that you must have Spanish-speaking agents handling your calls to ensure effective communication.

5. Analytical Reports

Make sure you only consider answering services for small businesses that can offer monthly reporting.

Analytical reports matter in collecting critical data about your customers, like their names, emails, and phone numbers, that you can use for sales purposes. They are also helpful in understanding how well your agents are performing as they can give you valuable info on their average response time, number of solved issues, and more.

10 Questions to Ask Small Business Answering Service Companies

  1. Which industries are your agents trained to serve?
  2. What tools and technologies do you use to handle customer communication?
  3. Where are your agents located, and what is their level of experience?
  4. Do you have bilingual resources?
  5. What is the time coverage you can offer?
  6. What is your emergency backup plan?
  7. Will I receive performance reports? Which metrics will you track?
  8. Do you provide other call center related services to support my business?
  9. How closely will you collaborate with my team?
  10. How much will you charge me?

Takeaways on Answering Services for Small Business

Answering services for small businesses can help startups and medium-sized companies improve their client satisfaction and drive more repeat purchases.

Their solutions may cost you between $30 and a few hundred dollars monthly.

The benefits of investing in these specialized services are:

To choose the best agency for your organization, consider these factors:

  • Industry experience
  • Call recording
  • Service quality
  • Bilingual receptionists
  • Analytical reports

Good luck with your research!

…

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