Explore top phone answering services that provide professional, 24/7 call handling, appointment scheduling, and customer support to help businesses enhance responsiveness and improve client satisfaction. Check out leading US-based phone answering services that specialize in delivering reliable, personalized support tailored to domestic markets.

We Have Researched the Best Telephone Answering Service Companies For You

114 Companies - Rankings updated: August 19, 2026

All agencies on DesignRush undergo evaluation based on professional expertise and verified client reviews. Please note that certain placements are paid partnerships.

  • Global Support Redefined!

    IdeasUnlimited is a BPO with fifteen (15) years of experience in providing various BPO services...

    Location
    Sugar Land, Texas
    Number of Employees
    100 - 249
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    2 Projects Listed

    IdeasUnlimited Services

    • Call Centers
    • Phone Answering Services
    • IT Services
    • BPO
    • Customer Support
    • Transcription Services
    • Market Research
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • BabeBox
    • PatPat
    • Sapphire
    • Messenio
    • Stevens Realty
    • Justin TV (now known as Twitch TV)
    Data sourced from the agency's DesignRush profile

    IdeasUnlimited Reviews & Testimonials

    • Kimberly Weber President and Founder at Iowa Home Care
      5.0

      BPO Review from Kimberly Weber

      We brought on IdeasUnlimited to help with our back office work so our nurses and staff could stay focused on clients. They handle scheduling, reports, emails, and client inquiries, and they picked up new tasks fast with very little training. The time we save is huge, and it makes our daily operations smoother. What I like most is they really try to fit into how we work, so it feels like they are part of our own team. The onboarding took a little time, but once we got set, everything has been running well.

    • Miriam Woodward
      Miriam Woodward Founder President and CEO at De Dios Consulting
      5.0

      BPO Review from Miriam Woodward

      IdeasUnlimited has been a dependable partner for us at De Dios Consulting. They handle our scheduling, emails, research, and reports, which freed up time for us to focus on clients. What I value most is how quickly they adapt and how much they feel like part of our team. The only challenge was getting them up to speed on a few tools, but once they learned, everything has been smooth.

    • Jeffrey Bill
      Jeffrey Bill Founder & CEO at Sunrise Treatment Center
      5.0

      Medical Review from Jeffrey Bill

      Working with IdeasUnlimited has been a real help for us at Sunrise Treatment Center. We brought them in to handle our medical billing so our staff could focus more on patients. They learned our system fast and cut down on errors which meant we got paid quicker and had better cash flow. Communication has always been easy and they adjust when we need something changed. What stood out most is how detailed and reliable they are. Nothing is ever perfect but they came pretty close.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Hugo

    Verified Verified by the DesignRush team for authenticity and credibility.

    World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages

    Hugo provides secure, end-to-end customer support, back office, AI operations, and trust & safety solutions for US-based and global clients. We are PCI DSS, ISO 27001, HITRUST, SOC 2 certified and HIPAA & GDPR compliant, to serve regulated industries including fintech, healthcare, and SaaS platforms...

    Location
    Chicago, Illinois
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed

    Hugo Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Transcription Services
    • Translation Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Google
    • Meta
    • Outschool
    • Topicals
    • Attentive
    • Faire
    • Sakara
    • Aurora
    Data sourced from the agency's DesignRush profile

    Hugo Reviews & Testimonials

    • Greg Digneo
      Greg Digneo founder at content guppy
      5.0

      B2B Review from Greg Digneo

      Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.

    • Nimmit Shah
      Nimmit Shah Owner at Pi Asset Management Ltd
      5.0

      BPO Review from Nimmit Shah

      Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.

    • Jambu Subramanian
      Jambu Subramanian Senior Manager of Operations at Kasha Global
      5.0

      Customer Support Review from Jambu Subramanian

      Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • SDR Teams, Lead Generation & Call Center Services for B2B Companies

    Munzai Solutions provides dedicated SDR teams, inbound call handling, and outbound lead generation for growing companies. We help businesses generate qualified meetings, manage customer inquiries, and build consistent sales pipelines without the cost of hiring in-house teams...

    Location
    Manchester, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $35/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    12 Projects Listed

    Munzai Solutions Services

    • Customer Support
    • Business Consulting
    • Call Centers
    • Email Marketing
    • CRM Consulting
    • Managed Services
    • BPO
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Souqh
    • Maxyfi
    • Konch
    • Skriber
    Data sourced from the agency's DesignRush profile

    Munzai Solutions Reviews & Testimonials

    • Sam Bartow Moreno
      Sam Bartow Moreno Founding GTM Director at CourtNexa
      5.0

      Appointment Setting Review from Sam Bartow Moreno

      Munzai Solutions are amazing to work with. They got started immediately and booked multiple meetings in the first few days. I’m very happy with the results and the support they offered us. If you’d like to ask any questions about the service feel free to contact me at +1 458 600 8797 I’m very satisfied. And would highly recommend them.

    • Brian Oltmanns
      Brian Oltmanns CEO at GoFindBuild
      5.0

      Call Centers Review from Brian Oltmanns

      I am very happy with this team and their performance. They were organized, provided consistent updates, and always made suggestions to pivot if results were falling short. I would highly recommend them.

    • Nathan Arbitman
      Nathan Arbitman CCO at OnePlanet Solar Recycling
      5.0

      Lead Generation Review from Nathan Arbitman

      I'll be honest, I came in skeptical. Offshore SDR vendors have a reputation for generic blasting and slow response times. Munzai has been the opposite. Responsiveness is where they stand out. When I need a cadence adjusted, copy reworked, or targeting updated, it gets handled quickly, without me having to follow up multiple times. For a solo commercial lead juggling a lot, that matters more than I expected. The value is hard to argue with. For a very fair price, I get dedicated outreach execution across a complex B2B pipeline. They also got up to speed faster than I anticipated. Our market has real nuance, and within a reasonable onboarding window, messaging was going out clean and on-brand. If you're a lean commercial team trying to build outreach capacity without the overhead of a full hire, Munzai is worth a serious look.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • America's best phone answering service taking care of your callers

    As the worlds customer conversation experts, Moneypennys unique blend of brilliant people and AI technology integrates seamlessly to deliver customer communications that unlock valuable opportunities for businesses, 24/7. Available across all voice and text channels, Moneypenny responds to and fulfills...

    Location
    Duluth, Georgia
    Number of Employees
    1000 & Up
    Minimal Budget
    Under $1,000
    Portfolios Count
    4 Projects Listed

    Moneypenny USA Services

    • Call Centers
    • Phone Answering Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Critter Control
    • The Federal Savings Bank
    • Sterne Kessler
    • BMW
    • Keller Williams
    • The Glass Guru
    • Eagle Biosciences
    • Charleston Heating & Air
    Data sourced from the agency's DesignRush profile

    Moneypenny USA Reviews & Testimonials

    • Eric Martin
      Eric Martin Owner at Undisclosed
      5.0

      Call Centers Review from Eric Martin

      The salesman, Luke?, was very responsive and knowledgeable, a true professional. On boarding with Bailey, was easy and very thorough. Getting on board with an answering service had a lot more detail than I expected and Bailey was very patient and did not rush the process.

    • Benjamin Rose
      Benjamin Rose CEO at Undisclosed
      5.0

      Call Centers Review from Benjamin Rose

      I needed to get two new numbers set up quickly and Marti Ramirez was able to immediately help me out immediately. Also, Marti had some great suggestions for the scripting that was greatly appreciated. He even went above and beyond to check my multiple other accounts to make sure everything was OK with them. Marti is definitely an employee that goes above and beyond. Thanks again Marti!

    • Benjamin Rose
      Benjamin Rose Founder at Undisclosed
      5.0

      Phone Answering Services Review from Benjamin Rose

      I needed to get two new numbers set up quickly and Marti Ramirez was able to immediately help me out immediately. Also, Marti had some great suggestions for the scripting that was greatly appreciated. He even went above and beyond to check my multiple other accounts to make sure everything was OK with them. Marti is definitely an employee that goes above and beyond. Thanks again Marti!!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • AI-Powered Support-as-a-Service Company Focused on the Tech Industry

    SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010...

    Location
    Wilmington, Delaware
    Number of Employees
    1000 & Up
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    17 Projects Listed

    SupportYourApp Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Staff Augmentation
    • AI Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Mastercard
    • Skylum
    • Waverly Labs
    • Softorino
    • Flibco
    Data sourced from the agency's DesignRush profile

    SupportYourApp Reviews & Testimonials

    • Bogdan Czako
      Bogdan Czako Customer Support Team Lead at Covantis S.A.
      5.0

      Customer Support Review from Bogdan Czako

      We've been working with SupportYourApp to handle technical support, including product-related questions, password resets, tracing user traffic, and assessing request severity. The team started with two shared consultants and one dedicated consultant and now operates with two members, providing consistent support via email. Their performance has been outstanding, earning perfect 10/10 ratings in our internal performance reviews, and the project has remained extremely stable over time. The team has grown in expertise and reliability to the point where one dedicated agent now attends our annual gathering in Switzerland every year. Their support continues to exceed our expectations.

    • Joseph Pinto
      Joseph Pinto Manager at Sweett
      5.0

      Customer Support Review from Joseph Pinto

      We partnered with SupportYourApp to build a 24/7 multilingual support team operating securely from the office to serve our growing global customer base. The team structure has evolved over time and now includes French-, Spanish-, and English-speaking consultants, as well as Sales agents and part-time Social Media Research support. They manage our email, chat, and phone support 24/7, enabling us to assist customers in multiple languages and maintain an average email response time of under one hour. We truly appreciate their strong adherence to SLAs, consistent performance, and proactive communication. SupportYourApp has proven to be a reliable and effective partner in scaling our customer support operations.

    • José Manuel Val Merinero
      José Manuel Val Merinero CFO at VR LIFE, SL
      5.0

      Customer Support Review from José Manuel Val Merinero

      We partnered with SupportYourApp to resolve ongoing billing and video service issues that were impacting customer satisfaction. They provided efficient email support through a dedicated consultant, ensuring consistent and personalized assistance. Communication was clear and well-structured, with defined guidelines that kept our interactions focused. Their support hours from 5 PM to 1 AM EET allowed timely resolutions outside regular business hours. We valued the consultants loyalty, consistency, and efficiency, which contributed to smooth operations. SupportYourApp has been a reliable and effective partner in addressing our service challenges.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • TechSpeed Inc: Women Owned Technology Company, Pioneering AI-Driven BPO Solutions

    TechSpeed Inc is a Women Owned Technology company. Founded in 2002, it is the first AI-driven Business Process Outsourcing (BPO) provider. Pairing AI-driven technology automation and Human in the Loop support, TechSpeed enables businesses of all sizes to grow with scalable outsourcing solutions...

    Location
    Portland, Oregon
    Number of Employees
    100 - 249
    Average Hourly Rate
    $6/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    4 Projects Listed

    TechSpeed Services

    • BPO
    • AI Development
    • eCommerce Development
    • Phone Answering Services
    • Customer Support
    • Transcription Services
    • Staff Augmentation
    • Web Design
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • WACOM
    • Hofstra Univercity
    • Merrill Lynch
    • C2 Financial Corporation
    • Griflan Design
    • Bridgetown Coffee
    • Direct Crown
    • Passport Unlimited
    Data sourced from the agency's DesignRush profile

    TechSpeed Reviews & Testimonials

    • Etienne Demeules
      Etienne Demeules Director of Finance & Valuation at DSMA
      5.0

      Data Entry Review from Etienne Demeules

      TechSpeed support is seamless with ongoing workflows or new ones. Using them on different files, they have great turnaround and make sure data always meets expectations

    • Diane Ernstsson
      Diane Ernstsson Manager at JDXpert
      5.0

      Data Entry Review from Diane Ernstsson

      TechSpeed has been a wonderful solution for our data entry needs. Their project manager is super friendly, easy to work with, extremely responsive and clear. TechSpeed swiftly got us through a rough patch when we were very backed up on data entry projects. They went above and beyond to exceed our expectations for sooner-than-expected delivery of the projects for data entry. Their QA is spot-on and very thorough. TechSpeed has been so great to work with!

    • Mark Stefanski
      Mark Stefanski VP of Software at Compology
      5.0

      Data Entry Review from Mark Stefanski

      For many years, Compology has worked with TechSpeed on image labeling, valuing TechSpeed's attention to detail and interest in optimizing processes. The client can rely on it to go over instructions, ask questions, give feedback, and train its team to follow it to a T. TechSpeed commits its time and resources to delivering great results and getting the job done well. Compology highly recommends working with the agency. (Verified via email)

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Transforming Sales Growth Through Science

    LeadBuds is a specialized B2B lead generation company that leverages over a decadmpowerment. Built on trust and reliability, LeadBuds delivers consistent value through tailored LinkedIn and email campaigns designed to connect you directly with decision-makers and enhance conversion rates seamlessly...

    Location
    Kyiv, Ukraine
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000

    LeadBuds Services

    • Email Marketing
    • Business Consulting
    • BPO
    • Market Research
    • Phone Answering Services
    • Call Centers
    • CRM Consulting
    • Staff Augmentation
    • Content Marketing
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Nissan
    • Advascale
    • Hapana
    • Komulin
    • Nitra
    • Pillard
    • Suriefy
    Data sourced from the agency's DesignRush profile

    LeadBuds Reviews & Testimonials

    • Gregory Dangler
      Gregory Dangler Founder at BulkSource, Inc.
      5.0

      Call Centers Review from Gregory Dangler

      LeadBuds offers client reporting, help desk assistance, and technical support. Reaching customer CSAT scores, first call resolution, and call center response times. observant, capable, and exhaustive. capable of taking the lead in important areas pertaining to their services. They have tremendous industrial experience and leadership.

    • John Nicolosi
      John Nicolosi CEO at CerpassRx
      5.0

      B2B Social Media Marketing Review from John Nicolosi

      I was sent a thorough campaign questionnaire after registering that outlined the purpose of the project and my target audience. LeadBuds took those responses, created some brilliant message sequences, and created a LinkedIn prospect list that was specifically targeted. I made dozens of new connections and had six survey replies in the first two weeks of the campaign. These are lengthy questionnaires with in-depth inquiries. I've already had six answers, compared to my estimated 1-2. They know what they're doing based on the outcomes they provide, therefore I won't recommend changing. Continue as you are!

    • Naomi Allen
      Naomi Allen CEO and Co-Founder at Brightline
      5.0

      Business Consulting Review from Naomi Allen

      LeadBuds takes care of our video labeling needs. With a 98% accuracy rate in video review, LeadBuds' agents can evaluate more than 350 video events in an hour. Since we are a technological firm, our goods and software are always changing and developing. LeadBuds' outstanding project management and leadership teams are demonstrated by how well they have adjusted to such adjustments.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • People-powered answering service

    Voted #1 Answering Service in 2025 by Forbes, AnswerConnect helps you grow your business by staying connected with your customers 24/7. No bots. No AI. Just real people, answering with care, treating your customers like their own. We handle your calls, book appointments, qualify leads & much more...

    Location
    Portland, Oregon
    Number of Employees
    1000 & Up
    Minimal Budget
    Under $1,000

    AnswerConnect Services

    • Call Centers
    • Phone Answering Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Mosquito Squad
    • Stormguard
    • Crash Hotel
    Data sourced from the agency's DesignRush profile

    AnswerConnect Reviews & Testimonials

    • Natalie Russell
      Natalie Russell Owner at Arkansas Healthcare Insurance
      5.0

      Phone Answering Services Review from Natalie Russell

      Onboarding with AnswerConnect was incredibly easy. I was able to schedule a virtual meeting right away, and within an hour we had everything set upportal access, hours of operation, and customized scripting. Since getting started, Ive received positive feedback from both clients and prospects about the agents handling my calls. That alone speaks volumes. A few weeks in, I decided to tweak my scripting to improve the flow and be more transparent with callers. I reached out via chat, and their team responded immediately. They even offered to call me to walk through the changes, which I appreciated. We updated everything in real time, and the process was seamless. Super friendly team, quick to respond, and very easy to work with. Overall, a very positive experience with AnswerConnect.

    • Claire Riendeau
      Claire Riendeau Real Estate Specialist at Engel & Völkers Charlotte
      5.0

      Phone Answering Services Review from Claire Riendeau

      Claire Riendeau of Engel & Völkers Charlotte gave a shoutout to Christine Cooksey for the remarkable customer service experience. She addressed all her questions and even provided a detailed account explanation by sharing her screen. Riendeau highly recommended her, noting that she deserved a raise. (Source: 3rd Party Review Platform)

    • Dr. Harris
      Dr. Harris CEO at Kitty Corner Cat Clinic
      5.0

      Phone Answering Services Review from Dr. Harris

      Dr. Harris from Kitty Corner Cat Clinic had the best customer service experience with Dyan. She patiently set up Harris' complicated phone system, untangling a messy IT situation. Her methodical and gracious approach was invaluable. The tech support team, especially Dyan, went above and beyond. Harris expressed gratitude for the agency's assistance. (Source: 3rd Party Review Platform)

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • We Book the Meetings, You Close the Deal.

    A powerhouse team that takes the headache out of prospecting by booking qualified, high-intent sales appointments for businesses. We don't just generate leads, we deliver sales-ready conversations straight to your calendar...

    Location
    Albany, New York
    Number of Employees
    500 - 999
    Average Hourly Rate
    $5/hr
    Portfolios Count
    8 Projects Listed

    Appointment Setter Online Services

    • BPO
    • Phone Answering Services
    • Customer Support
    • Digital Marketing
    • Social Media Marketing
    • PPC
    • Email Marketing
    • Content Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Trainual Inc
    • 15Five
    • electrIQ marketing
    • YCharts
    • PERQ
    • GMass
    • Heinz Marketing Inc
    • Arch-Con Corporation
    Data sourced from the agency's DesignRush profile

    Appointment Setter Online Reviews & Testimonials

    • Eli Hamilton
      Eli Hamilton Sr. Director of eCommerce at Intelligentsia Coffee Inc.
      5.0

      Customer Support Review from Eli Hamilton

      This company has delivered exceptional customer support services that made a noticeable impact on our overall workflow and customer satisfaction. From day one, their team demonstrated professionalism, responsiveness, and a genuine commitment to representing our brand with care. They handled customer inquiries promptly, clearly, and with an impressive level of empathyensuring that every interaction felt personalized and attentive. One of the things we appreciated most was their ability to quickly understand our products, processes, and communication tone. They not only answered questions efficiently but also helped educate our customers, resolve issues with patience, and maintain a positive experience even in challenging situations. Their follow-up processes were consistent, their communication was always organized, and their ability to manage high volumes of inquiries without compromising quality truly stood out. They became a seamless extension of our internal team, reducing our workload and allowing us to focus on growth while knowing our customers were in excellent hands. Their dedication, reliability, and customer-first approach made the entire partnership incredibly valuable. We highly recommend their customer support services for any business looking to elevate its service experience.

    • Romain Devisme
      Romain Devisme Executive Director at Havas Events Shanghai
      5.0

      Back Office Outsourcing Review from Romain Devisme

      We hired Assistant Setter Online for: contracted customer support solution shrinking customer querie volume Being an agency involved in the business of advertising and marketing we were ramping up our efforts in terms of campaigning Assistant Setter Online does all our inbound processing, phone, chat and e mail support. They started employment with us on test basis initially and during their 2- week onboarding process they did so with our front-line team which was structured. We gave them tours of our products, tone of voice, brand guidelines and escalation workflows. All the traffic entering their channel is currently managed by their team, all the outbound communication is done via RingCentral and they also integrated Tawk.to live chat support on our site, increasing the level of engagement and conversion. After working with Appointment Setter Online, we now have quantitative indicator of results in customer satisfaction levels. They always provide a high level of support and it has saved us a considerable amount of overhead costs in the process of hiring, training and retaining in-house personnel. We would in fact expect savings of 50 percent or more. They have been extremely reactive and structured.

    • Raul Vizcaino
      Raul Vizcaino Operations Manager at Supermarket Source Inc
      5.0

      Appointment Setting Review from Raul Vizcaino

      I am the Operations Manager at Supermarket Source Inc, We empower our customers to excel by providing top-notch equipment and design services to the food retail industry. We needed help with B2B appointment setting and sales closing to increase our revenue and sales, Appointment Setter Online provides B2B appointment-setting services. We provide our company's data, and the team helps us with email, chat, and phone calls. We pay $1,000 for each agent, Appointment Setter Online has increased our sales by 22% so far. The quality of their work exceeds our expectations, Appointment Setter Onlines project manager always contacts us through WhatsApp, Slack, and email. We use High Level to arrange the leads and Google Sheets to maintain records and updates of the sales and leads, Were satisfied with the quality of the team, and they've actually increased our sales.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Face for Business is a UK telephone answering service, providing call handling and outsourced reception for businesses of all types and sizes. Our PAs are the Difference...

    Location
    Burscough, United Kingdom
    Number of Employees
    Under 49
    Portfolios Count
    5 Projects Listed

    Face for Business Services

    • Phone Answering Services
    • Call Centers
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Pure West Radio
    • iLove homes Walsall
    • Anji Hazell
    • Lancasters Estate Agents
    • Actuation Valve
    • Formby GP
    • Minshull Windows
    • AmpEV
    • PhysioGO
    • Happy Dog Haven
    Data sourced from the agency's DesignRush profile

    Face for Business Reviews & Testimonials

    • Anonymous
      Anonymous CEO at GrowPortfolio Ltd
      5.0

      Phone Answering Services Review from Anonymous

      Top quality service and customer care, really impressed with Face for Business and I couldn't recommend them any higher!

    • Nora
      Nora Owner at Undisclosed
      5.0

      Phone Answering Services Review from Nora

      We have been using Face for Business services for a few years for our financial advice company. We can not fault their service, it has proved extremely useful, especially post-Covid in particular when we all moved to working from home rather than being in an office.

    • Joshie
      Joshie Founder at Undisclosed
      5.0

      Phone Answering Services Review from Joshie

      I took over a busy clinic a few months back and on the days there is nobody to answer the phone these guys are ready to step in and intercept the calls ensuring no business is lost. I am very thankful for this great service and I highly recommend Face For Business as a professional and friendly team!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Protel BPO, nothing matters more than how your customers view your brand how they interact with it

    Protel BPO, located in Belize City, Belize, is a leading and locally owned outsourcing provider. Since 2013, it has been delivering exceptional INBOUND and OUTBOUND omnichannel contact center services of the highest quality...

    Location
    Belize City, Belize
    Number of Employees
    500 - 999
    Average Hourly Rate
    $14/hr
    Minimal Budget
    $50,000 & Up

    ProtelBPO Services

    • Call Centers
    • BPO
    • Customer Support
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • J Crew
    • Sight Partners
    • Blue Valley
    Data sourced from the agency's DesignRush profile

    ProtelBPO Reviews & Testimonials

    • Jeffrey Warren
      Jeffrey Warren Customer Experience Expert at Macy's
      5.0

      Call Centers Review from Jeffrey Warren

      While working with Protel BPO, I had the pleasure of experiencing what can only be described as outstanding contact center service. From the get go, it was evident that the agents at the call center go above and beyond to ensure customer satisfaction and a quality experience. The representatives at Protel BPO were not only courteous but also highly knowledgeable about our products and services. They patiently listened to inquiries and provided detailed and accurate information, demonstrating a deep understanding of our company's offerings. What truly stood out was the efficiency of the call handling process. Clients experienced short wait times, and once connected, the representatives were quick to address their questions or concerns. The agents' professionalism was commendable. They always conveyed a genuine willingness to assist and went the extra mile to ensure customer satisfaction. It's evident that Protel BPO places a high value on providing top-notch service to its customers. I feel that it comes easy to them, probably because of the "Belizean" culture. Overall, my interaction with Protel BPOs call center surpassed my expectations. The combination of courteous representatives, efficient call handling, and a commitment to customer satisfaction makes them stand out in the space of customer service. I highly recommend Protel BPO's call center for anyone seeking a positive and hassle-free customer experience.

    • Jackie Capalleja
      Jackie Capalleja Customer Service Manager at Allstate
      5.0

      Call Centers Review from Jackie Capalleja

      As the Allstate manager involved in our partner relationship with ProtelBPO, I was extremely pleased with their inbound call center services. Their dedicated team efficiently handled our customer inquiries and requests with remarkable professionalism. The availability of 24/7 support ensured clients received prompt assistance. ProtelBPO's agents are well-trained and always eager to learn more. They take pride in having a deep understanding of our industry and our company's products and service offerings. The seamless integration of technology when needed enhanced and simplified our team's ability to oversee and manage their team. Their commitment to excellence is evident in every interaction, making them an invaluable partner in delivering top-notch customer service.

    • Paul Benefit
      Paul Benefit Regional Head Of Customer Service at H&M
      5.0

      Call Centers Review from Paul Benefit

      I am very pleased and impressed with Protel BPO's inbound call center services. Their team is professional and focused on quality. They have consistently delivered exemplary customer service, addressing our customers' queries and concerns with the utmost professionalism. The team at Protel has been proactive, responsive, and efficient, ensuring smooth operations and great customer satisfaction. We greatly appreciate their dedication and expertise, making Protel an invaluable partner for our customer service efforts.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • End-to-end CX solutions that delight customers.

    Make customer experience your strongest competitive advantage. CX forms the beating heart of Business Process Management, delivering success by boosting customer retention and ensuring less costly, more efficient operations...

    Location
    Lexington, Kentucky
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    17 Projects Listed

    Helpware Services

    • Customer Support
    • BPO
    • Call Centers
    • Phone Answering Services
    • Business Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • DoorDash
    • PureCars
    • Headspace
    • Microsoft
    • Google
    • CompIQ
    • Samsara
    • Jam City
    • RestoraPet
    • HealthComp
    Data sourced from the agency's DesignRush profile

    Helpware Reviews & Testimonials

    • Maria Maidana
      Maria Maidana Customer Onboarding & Enablement Manager at SquadLocker, Inc
      5.0

      Customer Support Review from Maria Maidana

      Helpware has been a trusted partner for SquadLocker for several years now for customer success. Our Customer Onboarding Team continues to shine through every administrator that interacts via our Live Chat channel for store help. Anzhelika is my Onboarding Lead and we work hand in hand in making any and all decisions for team enhancements. She delights both DIY and Enterprise administrators across multiple channels here at SquadLocker. I would not be as successful without Anzhelika by my side. I forsee using Helpware for years to come!

    • Brian Agee
      Brian Agee Director of Sales & Marketing at Petro Towery
      5.0

      Web Design Review from Brian Agee

      My organization contracted with Helpware for a complete website design and build. I am extremely happy with the finished product and continually receive positive feedback from customers, vendors, and employees. The Helpware team was very professional throughout the entire process and did an incredible job keeping the project on time and on budget. Communication was also great and I really appreciated their consultative approach. I would recommend without hesitation.

    • Brian Lubeck
      Brian Lubeck Broker at Cypress Property Group
      5.0

      Virtual Assistant Review from Brian Lubeck

      Over the past five years, I've had the privilege of partnering with Helpware, and my experience has been nothing short of exceptional. Their commitment to efficiency and cost-effectiveness has consistently impressed me. Whether you're a startup or an established enterprise, Helpware offers tailored virtual assistant solutions that work well with any company. I highly recommend them to anyone looking to hire a virtual assistant.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Redefining Customer Experience

    We turn every interaction into a lasting relationship. Blending global reach with local expertise, AI-driven tools, and genuine human empathy, we help businesses transform customer journeys across every channel...

    Location
    Albany, New York
    Number of Employees
    500 - 999
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    26 Projects Listed

    Top Customer Service Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Trainual Inc
    • 15Five
    • ElectrIQ Marketing
    • YCharts
    • PERQ
    • GMass
    • Heinz Marketing Inc
    • Arch-Con Corporation
    Data sourced from the agency's DesignRush profile

    Top Customer Service Reviews & Testimonials

    • Manoj Thenua
      Manoj Thenua Chief Executive Officer at Medico Hub
      5.0

      Customer Support Review from Manoj Thenua

      I recently engaged a customer support provider to manage client service and support tasks for my healthcare-oriented platform. From the outset, their team was extremely professional, responsive and attentive. Their onboarding process was smooth, prompt, and well-organized. Throughout the project they handled all support tickets including account queries, billing questions, technical issues and general user guidance with empathy and clarity. What impressed me most was their commitment to quality: they consistently responded quickly to inquiries (often within minutes), maintained a helpful and courteous tone, and followed up until the users problems were fully resolved. Feedback from my users has been overwhelmingly positive: many praised how easy it was to get help and how satisfied they were with the assistance. Thanks to their efficient support, user satisfaction and retention improved noticeably compared to the period before they handled support. I also experienced fewer escalations and received fewer complaints overall. Their professionalism and consistency gave me peace of mind and freed me to focus on growing the platform rather than handling day-to-day support issues. Overall, working with them has been a very positive and productive experience the quality of support exceeded my expectations.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Highest Quality, Call Center Services with Superior Customer Support.

    Offering Call Center Services. In today’s fast-paced business environment, a missed call equals a missed customer. Enter TAS United. Our experienced, bilingual agents answer your calls when you can’t – keeping you connected to your patients or customers 24/7/365...

    Location
    San Antonio, Texas
    Number of Employees
    Under 49

    TAS United Services

    • Phone Answering Services
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Baylor
    • Siemens
    • Floodmaster Restauration
    • Golden Pass LNG
    Data sourced from the agency's DesignRush profile

    TAS United Reviews & Testimonials

    • Cerena Schane
      Cerena Schane Customer Relationship Management Manager at Airco Mechanical
      5.0

      Phone Answering Services Review from Cerena Schane

      Partnering with TAS United not only helped save us money by outsourcing our call traffic, but enhanced our first impression with our customers. Beyond the ongoing and future savings, TAS United has allowed us to capitalize on more opportunities for new business. We have been able to eliminate significant time spent on the phones.

    • Viktoriia Bielkova
      Viktoriia Bielkova Accountant at Congress Holding Group
      5.0

      Call Centers Review from Viktoriia Bielkova

      My experience using TAS United is very positive. Since TAS United is highly professional, responsive and client oriented. They provide a great service! I highly recommend TAS United as your business partner.

    • Dr. Shiree Flume
      Dr. Shiree Flume Owner at Flume Psychiatry
      5.0

      Phone Answering Services Review from Dr. Shiree Flume

      I have been a customer of TAS United since 1989 and have been very satisfied with the service. The operators have helped many of my patients who were in mental health crisis over the years and their kindness and professionalism are much appreciated.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Extraordinary Customer Experience Begins with People First.

    Built on 50 years of contact center experience, Ansafone Contact Centers is one of the leading call centers in the country. Not only do we provide world-class customer experience, we also promote our people from within and believe our people are the most important assets. Many companies strive to create an...

    Location
    Santa Ana, California
    Number of Employees
    500 - 999

    Ansafone Services

    • Call Centers
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Healthcare Industy
    • Finance Industry
    • Corporate Services Industry
    • Telecommunications Industry
    Data sourced from the agency's DesignRush profile

    Ansafone Reviews & Testimonials

    • Anonymous
      Anonymous HealthCare Receptionist at Undisclosed
      5.0

      Call Centers Review from Anonymous

      Please extend our sincere thanks to the team for all they are doing on behalf of our patients, providers, and partners. Their efforts have given welcome bandwidth our clinic staff to focus on the people in front of them and on better health outcomes. Even from my start in June I have seen (and been told) the great improvement in the quality of our patient interactions and clinic communications. I have been so encouraged by the team's willingness to do the right thing, to constantly coach and improve, adapt to change, and treat the patients with empathy and respect. Thank you. I am looking forward to what next year brings as we bring on our remaining clinics, launch new or improved campaigns, and continue to build a foundation for success, growth, and patient care that sets a new benchmark!

    • Anonymous
      Anonymous CEO at Undisclosed
      5.0

      Call Centers Review from Anonymous

      I am highly impressed with the exceptional level of customer service, reporting and professionalism with Ansafone. I have worked with them for many years and found them to be action oriented and focused on quality performance.

    • Undisclosed
      Undisclosed Owner at Home Health Care
      5.0

      Call Centers Review from Undisclosed

      Ansafone always goes above and beyond! They are always professional and ensure all messages are properly handled. If I have any questions or concerns, I can always count on my representative Dave! Thank you for your excellent service.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Web Design, Digital Marketing & Automation Agency

    Vareweb is a Dallas-based web design, digital marketing and GoHighLevel automation agency helping businesses build stronger digital experiences, improve visibility and convert more leads...

    Location
    Dallas, Texas
    Number of Employees
    100 - 249
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    15 Projects Listed

    Vareweb Services

    • Web Design
    • Web Development
    • Digital Marketing
    • Logo Design
    • eCommerce Development
    • SEO
    • eCommerce
    • AEO
    • Phone Answering Services
    • CRM Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Riwayah
    • Love Restorations
    • Exotic Dent Works
    Data sourced from the agency's DesignRush profile

    Vareweb Reviews & Testimonials

    • Paul James
      Paul James Communication Manager at Azakaw
      5.0

      SEO Review from Paul James

      With the rise of search in AI engines, we also wanted an agency that could provide AI and generative engine optimization. Found Vareweb by finding the best GEO agencies and got in touch with them. Their business analyst Miss Veronica was really helpful, she understood our needs and connected her to their SEO team. Currently we have started to ranking really well in AI engines too. They have done the proper branding for us.

    • Amanda Davis Senior Portfolio Manager at London Moving Services
      5.0

      Web Design Review from Amanda Davis

      We were looking for complete branding services including logo design, web design, etc. Vareweb understood our vision really well and provided us multiple logo concepts according to our motto and goal. Their team also developed a neat and clean design for our website. Their project management and team collaboration was excellent. Veronica, their business analyst was really active on communication, she was always there to listen and facilitate to our queries.

    • Pablo Salinas
      Pablo Salinas Vendor Relationship Manager at Irrigation Concepts
      5.0

      Web Development Review from Pablo Salinas

      Vareweb has truly a team of experts. We were very frustrated with our website design and were not receiving any traffic or leads. Found Vareweb and took their web design package, within a month they delivered an astonishing website which is really appealing and our traffic is improving and we are receiving some leads without much SEO efforts.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • FIRST CLASS CX DOMAIN EXPERTISE

    RAYA Customer Experience is a world-class business process outsourcing (BPO) and contact center outsourcing (CCO) service provider offering customer experience management, seat rental solutions, back-office, and digital services to global clients, including global Fortune 1000 companies in Europe, the Middle...

    Location
    Giza, Egypt
    Number of Employees
    250 - 499
    Average Hourly Rate
    $100/hr
    Portfolios Count
    2 Projects Listed

    Raya Contact Center Services

    • Phone Answering Services
    • BPO
    • Call Centers
    • HR Outsourcing
    • Customer Support
    • Business Consulting
    • IT Services
    • Big Data Analytics
    • IT Compliance Solution
    • Managed Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IAOP
    • Ryan Strategic Advisory
    • GCXA21
    Data sourced from the agency's DesignRush profile

    Raya Contact Center Reviews & Testimonials

    • Peter Ryan
      Peter Ryan Owner at Ryan strategic advisory
      5.0

      Phone Answering Services Review from Peter Ryan

      With a background in providing both digital and voice-based interactions, RAYA has cultivated a series of clients throughout the region, across both mature and emerging verticals.

    • David Rickard
      David Rickard Vice President at Everest Group
      5.0

      Call Centers Review from David Rickard

      Raya CX leverages strategic partnerships with leading technological providers and its own proprietary solutions like RCX Connect, RCX Pulse, and RCX ERP to provide end-to-end digital CX services. In the EMEA region, it is known for its proactive problem-solving, pricing structure, operational efficiency, and relational management. In 2022, it has achieved substantial revenue growth by diversifying into new industries, expanding delivery locations, and enhancing digital engagements.

    • Debi Hamill
      Debi Hamill CEO at IAOP
      5.0

      Call Centers Review from Debi Hamill

      A big thank you and congratulations to the companies named to the 2022 Global Outsourcing 100® for rising to the occasion in a particularly challenging year”, said IAOP CEO, Debi Hamill. “Your tenacity, grit, and leadership were critical to ensuring our industry came out the other side of the global pandemic and we’re pleased to recognize you for your quality and performance excellence.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Answering Service Care Provides Trained Customer Service Professionals.

    Answering Service Care (ASC) is a 24/7 live answering service for 3500+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC has over 45+ years of experience and almost 200 employees in over 3 offices located in...

    Location
    Margate, Florida
    Number of Employees
    Under 49
    Portfolios Count
    3 Projects Listed

    Answering Service Care, LLC. Services

    • Phone Answering Services
    • Call Centers
    • Customer Support
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Flowers & Foley
    • UOAA
    • HG Consulting
    Data sourced from the agency's DesignRush profile

    Answering Service Care, LLC. Reviews & Testimonials

    • Vai Lealiiee
      Vai Lealiiee Owner at Undisclosed
      5.0

      Phone Answering Services Review from Vai Lealiiee

      I had an issue with the protocol for our message retrieval. Spoke with Maria, the account manager in Client Relations, and she handled my concerns in a professional manner, extremely courteous, empathetic, and very kind. She fixed our account and I am so happy to be able to work with the Answering Service Care company again! I used to be an agent with them 10 years ago and still use skills taught from this company in my every day life. They are the best answering service company nationwide! I highly recommend to anyone who needs this service for their businesses. You will not be disappointed!

    • Lee Ann Morris
      Lee Ann Morris Owner at Undisclosed
      5.0

      Phone Answering Services Review from Lee Ann Morris

      It is nice to be able to leave the office everyday at 5pm and not have to worry about your customer's being taken care of. The Answering Service staff are professional and they truly are the best ones we have ever had!

    • Carolina Silva
      Carolina Silva Review from Google
      5.0

      Carolina Silva's Review Sourced from Google

      Answering Service Care is incredible! They answer every call with professionalism, warmth, and compassion which is exactly what our nonprofit needs to support people in crisis. Reliable, friendly, and a true extension of our team. Highly recommend!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Support That Drives Retention

    IntelligentBee is a European outsourcing partner specialized in Customer Support, Technical Support, IT Service Desk and Trust & Safety. We partner with fast-growing SaaS, Fintech and E-commerce brands that require reliable, high-quality support without the overhead of building large internal teams...

    Location
    Iași, Romania
    Number of Employees
    250 - 499
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    7 Projects Listed

    IntelligentBee Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • AI Development
    • IT Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • SendGrid
    • Twillio
    • AffiliateBee
    • Payscore
    Data sourced from the agency's DesignRush profile

    IntelligentBee Reviews & Testimonials

    • Diego Susa Head of Engineering at Unleash
      5.0

      Customer Support Review from Diego Susa

      Diego Susa, Head of Engineering at Unleash, lauds IntelligentBee for helping them successfully sustain their response time and customer satisfaction levels within the established target. The team exhibited commitment, responsibility, and a proactive attitude toward improvement. They also actively engaged with feedback and maintained clear and effective communication through virtual meetings, emails, and messages, Susa adds.

    • Ionut Patrascoiu CEO & Founder at Floca
      5.0

      Mobile App Development Review from Ionut Patrascoiu

      Ionut Patrascoiu, CEO & Founder at Floca, hired IntelligentBee for a custom software development project. According to Patrascoiu, the team continues to oversee the ongoing refinement and improvement of the app, with plans for an upcoming development phase. Patrascoiu commended the team for the app's easy flow and top-notch quality. He also mentioned that IntelligentBee stands out as a budget-friendly choice, demonstrating genuine dedication to the success of their project.

    • Mihai Cioclu Account Manager at EventWay
      5.0

      Applications Review from Mihai Cioclu

      According to EventWay Account Manager Mihai Cioclu, IntelligentBee launched the solution within the deadline. It showcased agility and provided clients with prompt feedback. The agency’s exceptional technical proficiency played an important role in delivering high-quality results.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Comprehensive Outsourced Customer Support Services

    Embracing the role of a collaborator, we hold a genuine concern for our clients' processes and the quality of our own outsourced customer support performance. Our organizational ethos centers on fostering continual growth for both our clients and our dedicated workforce...

    Location
    Miami, Florida
    Number of Employees
    500 - 999
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000

    Uassist.ME Services

    • BPO
    • Call Centers
    • Phone Answering Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Pica Pica
    • Avanti Way Realty
    • NuSvara
    Data sourced from the agency's DesignRush profile

    Uassist.ME Reviews & Testimonials

    • Benjamin Conboy
      Benjamin Conboy Founder at NuSvara
      4.5

      Translation Services Review from Benjamin Conboy

      Benjamin Conboy of NuSvara praises Uassist.ME assistant's skills and output. NuSvara highlights the assistant's ability to learn, be proactive, and deal with daily technical issues. (Source: 3rd Party Review Platform)

    • Beth Dorian
      Beth Dorian Former Owner at Platteville Family Dentistry
      4.0

      Virtual Assistant Review from Beth Dorian

      According to Beth Dorian of Platteville Family Dentistry, Uassist.ME provided exceptional support services. The virtual assistant provided by Uassist.ME helped the dental clinic become more profitable by shifting the focus to its core businesses. The collaboration is ongoing, and Platteville Family Dentistry praises the team’s consistent communication and cooperation. (Source: 3rd Party Review Platform)

    • Lydia Martinez
      Lydia Martinez Founder & CEO at Elle Marketing And Events
      5.0

      Virtual Assistant Review from Lydia Martinez

      According to Lydia Martinez of Elle Marketing and Events, Uassist.ME's assistant does a phenomenal job. Their support has improved Elle Marketing and Events' turnaround times and alleviated its administrative burdents. Uassist.ME assistant's preparedness allowed them to hit the ground running. (Source: 3rd Party Review Platform)

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Expect more from your Contact Center Partner.

    Blue Valley Marketing (BVM) provides exception INBOUND and OUTBOUND Call Center Services. Since 1991 BVM has supported businesses operating in B2B, and B2C industries with six US Based locations. We have successfully completed over 5000+ projects in various industries...

    Location
    Home, Kansas
    Number of Employees
    250 - 499

    Blue Valley Marketing Services

    • Call Centers
    • Customer Support
    • BPO
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IBM
    • Cisco
    • Microsoft
    • Red Hat
    • NVIDIA
    • AWS
    • Salesforce
    • Verizon
    • Endeavor
    Data sourced from the agency's DesignRush profile

    Blue Valley Marketing Reviews & Testimonials

    • Kendra Brassfield
      Kendra Brassfield Chief Executive Officer at NeoLife International
      5.0

      Call Centers Review from Kendra Brassfield

      Blue Valley Marketing has been a game-changer for our health and fitness company. Their call center services are top-notch. They've helped us connect with our clients seamlessly, providing exceptional support. Our overall experience with them has been nothing short of fantastic

    • Anne Marie Lukin
      Anne Marie Lukin Franchise Owner at Planet Fitness
      5.0

      Call Centers Review from Anne Marie Lukin

      They provided exceptional customer support that went beyond mere service. Their dedication is unrivaled, from handling inquiries about fitness programs to ensuring client satisfaction. Blue Valley Marketing delivered flawlessly on the project, which required not only efficiency but also a genuine understanding of our brand ethos. Their personalized approach, which is evident in every call, demonstrates their dedication to our wellness mission. We highly recommend their services for the ideal combination of professionalism and a personal touch.

    • Rhonda Mercaldo
      Rhonda Mercaldo Owner/Operator at Jimmy John's
      5.0

      Call Centers Review from Rhonda Mercaldo

      From the very beginning, their team demonstrated professionalism and dedication. They were always just a call away, ready to assist with customer inquiries, reservations, and feedback. The level of service was outstanding, with their agents showcasing an in-depth knowledge of our menu and our restaurant's unique selling points. They truly felt like an extension of our team. Blue Valley's performance was consistently impressive, ensuring no call went unanswered, and every customer felt valued. Their proactive approach in resolving issues and providing insightful suggestions for improving our customer experience was invaluable. The level of care and attention they gave to our patrons was evident in the positive feedback we received. In summary, my overall experience with Blue Valley was top-notch. They played a crucial role in enhancing our customer service and contributed to the success of our restaurant. I highly recommend their services to any business in need of a reliable and customer-focused inbound call center.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Support Operations Partner for High-Stakes Industries

    Simply Contact designs and runs customer support operations for complex, high-expectation industries. We pair trained European teams with AI embedded into workflowsreal-time translation, voicebots, QA automationto cut costs, improve resolution speed, and scale without losing quality...

    Location
    Warsaw, Poland
    Number of Employees
    500 - 999
    Average Hourly Rate
    $10/hr
    Portfolios Count
    5 Projects Listed

    Simply Contact Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Wizz Air
    • Bolt
    • METRO Cash&Carry
    • Yves Rocher
    • Ditto Music
    • Airportr
    • Office of the President of Ukraine
    • Cabinet of Ministers of Ukraine
    • Fareportal
    • Token.io
    Data sourced from the agency's DesignRush profile

    Simply Contact Reviews & Testimonials

    • Oleksii Shapran
      Oleksii Shapran CEO at DrivEd
      5.0

      Customer Support Review from Oleksii Shapran

      We turned to Simply Contact to enhance support for our SaaS product users, and the cooperation fully met our expectations. The team quickly connected to our processes, took over the processing of incoming requests via email and the contact form on our website, and provided a high level of service. I would especially like to note the clear organization, attentive attitude to detail, and ability to adapt to our requirements. Support was provided in several languages, and all requests were processed promptly, within the stated SLA.

    • Ewa Danecka
      Ewa Danecka Head of Customer Experience at Wizz
      5.0

      Customer Support Review from Ewa Danecka

      We have chosen Simply Contact for their expertise and experience in the travel & airline industry. Now Simply Contact provides multichannel support for our customers in multiple languages. Our cooperation gives us a reliable foundation for further scaling of our customer service activities. We do recommend Simply Contact as a well-qualified and responsible partner.

    • Ольга Тушинська
      Ольга Тушинська Review from Google
      5.0

      Ольга Тушинська's Review Sourced from Google

      I have been working at Simply Contact for just over a year, came with zero experience in this field, and have tried different projects and roles. If you are motivated and ready to give your best, you can get promoted. If you are satisfied with your place, you can focus on strengthening your skills, like through corporate English lessons. But above all, having worked with a ton of Simply Contact's employees, I can tell for sure that the best thing is a friendly and open environment. The management is supportive and really takes our feedback into account, and our HR team always comes up with creative activities to build up our corporate spirit.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Support that changes your business life.

    Outsourced VA, who has been in the business since 2009, is a Business Support Outsourcing (BSO) providing virtual support assistant that aims to take away tedious tasks so that clients can focus on income-generating activitieschanging how they do business and allowing them to go to the next level...

    Location
    Iloilo City, Philippines
    Number of Employees
    50 - 99
    Average Hourly Rate
    $10/hr

    Outsourced VA Services

    • Call Centers
    • Customer Support
    • Phone Answering Services
    • Accounting
    • Transcription Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Rentifi Property Management
    • Real Brokerage
    • House Traders Florida
    • Happy Veg Inc.
    • Darren Jacklin
    • Helixos - Australia
    • Therapy IQ
    • Amalfi Jets
    Data sourced from the agency's DesignRush profile

    Outsourced VA Reviews & Testimonials

    • Joshua Kaiser
      Joshua Kaiser Member Growth and Success Rep at Amalfi Jets
      5.0

      Customer Support Review from Joshua Kaiser

      The virtual agents provided excellent support on both handling inbound phone calls, and acting as our concierge support team. Their work ethic and dedication to improvement is incredibly encouraging to see. From top to bottom from supervisors to agents everyone strives for the best and is there to assist.

    • Anna Mistal
      Anna Mistal Virtual assistant at Happy Veg Inc
      5.0

      Virtual Assistant Review from Anna Mistal

      Our team has been very impressed with the virtual assistants support. Tasks are handled efficiently, communication is clear, and the service has become a reliable part of our daily operations. The owner is a wonderful personprofessional, attentive, and truly committed to making sure all our expectations are met. Highly recommended.

    • Darren Jacklin
      Darren Jacklin World-Class Professional Speaker, Corporate Trainer and Angel Investor at Undisclosed
      5.0

      Virtual Assistant Review from Darren Jacklin

      I would highly recommend Outsourced VA for any of your Virtual Assistant needs or for any business partnership. Outsourced VA has helped me so much to focus on what I do best. Their Virtual Assistants have helped organize my multitasking so that I now focus only on income generating activities.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Value Driven Experience

    Axendi is one of Europes leading providers of AI-powered contact center and BPO services. Since 2008, Axendi has been designing value-driven customer experiences by combining operational expertise with technology and in-depth vertical advisory...

    Location
    Warsaw, Poland
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr

    Axendi Services

    • Call Centers
    • BPO
    • Customer Support
    • Phone Answering Services
    • AI Development
    • IT Services
    • Business Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • L'Oreal
    • BNP Paris
    • Allegro
    • Volvo
    • Empik
    • Affidea
    • Rossmann
    Data sourced from the agency's DesignRush profile

    Axendi Reviews & Testimonials

    • Oskar Jan
      Oskar Jan Review from Google
      1.0

      Oskar Jan's Review Sourced from Google

      Voice Contact Center sp. z o.o. is harassing people at the behest of Tauron. The company is unreliable and lacks professionalism in customer service.

    • Dawid Gadecki
      Dawid Gadecki Review from Google
      5.0

      Dawid Gadecki's Review Sourced from Google

      The professionalism of this company stems primarily from a long-standing foundation built on an excellent management team. The knowledge of those responsible for preparing employees for the job is also at a high level. They provide both practical and practical training to prepare even the most novice for work in a contact center. Best regards, Dawid Gadecki

    • MoMa
      MoMa Review from Google
      1.0

      MoMa's Review Sourced from Google

      A very chaotic conversation, with an arrogant woman who struggles to name the company she works for. Her voice is filled with dissatisfaction and disrespect. I wouldn't recommend this company if I'd known sooner (she called as a representative of Alior Bank, which confused me, but when she started asking strange questions, I realized something was wrong). I don't recommend contacting this company.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • You Create, We Support.

    MixBS helps businesses grow by providing market research, practical strategies, and decision-making support to achieve sustainable success...

    Location
    Miami, Florida
    Number of Employees
    500 - 999
    Average Hourly Rate
    $12/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    4 Projects Listed

    MiXBS, LLC Services

    • Call Centers
    • Phone Answering Services
    • Customer Support
    • Business Consulting
    • BPO
    • Market Research
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • CDEK
    • Buch
    • Ramayoga
    • Imark Tech
    • SovPlym
    • KNOVR
    Data sourced from the agency's DesignRush profile

    MiXBS, LLC Reviews & Testimonials

    • Kevin Swindlehurst
      Kevin Swindlehurst Airline Operations Supervisor at Flightworx Aviation
      5.0

      Customer Support Review from Kevin Swindlehurst

      If youre looking for a partner thats flexible, highly skilled in multilingual customer support, and deeply knowledgeable in customer development and market research, MiXBS is the team you need. Their ability to adapt, deliver results, and provide top-tier support makes them stand out in the industry. We couldnt be happier with the partnershiptheyre exactly what we needed, and honestly, theyre awesome.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • 24/7 live answering for property professionals - real people, not bots

    Never miss a lead again. SignMore's U.S.-based receptionists answer calls and chats 24/7/365. We handle lead qualification, appointment scheduling, and emergency maintenance requests for property professionals. We guarantee real people, not bots...

    Location
    Portland, Oregon
    Number of Employees
    1000 & Up
    Minimal Budget
    Under $1,000

    SignMore Services

    • Phone Answering Services
    • Call Centers
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • McGraw Realtors
    • XS Asset Management
    • Chido Real Estate Investments
    • The Agency
    • ONXHomes
    • Quantive Property Management
    • Lang Management
    • RE/MAX
    • Keller Williams Heritage
    • Terra Bella Property Management
    Data sourced from the agency's DesignRush profile

    SignMore Reviews & Testimonials

    • Nick Resto
      Nick Resto Review from Google
      5.0

      Nick Resto's Review Sourced from Google

      We're 30 days into using SignMore service, and I'm happy with the way the call flow is set up, and their communication has been excellent.

    • Fred Paskell
      Fred Paskell Review from Google
      5.0

      Fred Paskell's Review Sourced from Google

      Amazing customer service and great functionality! Seemless integration into setting appointments and they are always trying to make sure they are exceeding my expectations. Highly recommend! Raving Fan Here!! 👍🏼👍🏼

    • Stasia Creek 406 East Realty
      Stasia Creek 406 East Realty Review from Google
      5.0

      Stasia Creek 406 East Realty's Review Sourced from Google

      Professional and consistent customer service and well trained responsive agents that manage phone calls. Setup was super easy and they went above and beyond to work with Google Voice. I highly recommended!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • 24/7 Live Answering, Virtual Receptionist & Call Center Solutions

    AnswerFirst helps businesses stay connected with real, helpful people answering every call day or night. No bots. No scripts. Just trained Customer Service Professionals who know how to support your customers when it matters most...

    Location
    Tampa, Florida
    Number of Employees
    100 - 249
    Minimal Budget
    Under $1,000

    AnswerFirst Communications Services

    • Phone Answering Services
    • Call Centers
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • AAMCO
    • ABM
    • AFC Urgent Care
    • AFLAC
    • Bauer Food, LLC (Operates McDonald's)
    • Berkshire Hathaway
    • Brookhaven National Lab
    • Coldwell Banker
    • Century 21
    • Cushman and Wakefield
    Data sourced from the agency's DesignRush profile

    AnswerFirst Communications Reviews & Testimonials

    • Johnson Legal PLLC
      Johnson Legal PLLC Review from Google
      1.0

      Johnson Legal PLLC's Review Sourced from Google

      As a small law office, we used AnswerFirst for about a year. We opted not to have calls recorded as their system has an irritating "beep" that sounds in the background while customers are on the phone. We thought things were going well. Several months later we signed up for CallRail, which recorded all incoming calls. We began to see a pattern of poorly handled calls. When we shared this information with management, and offered to provide the recording, they said "no thanks." The probems continued. For instance one caller asked if we did simple Wills. The AnswerFirst agent said, "No, we only do Estate Planning." After sharing these simple issues with management nothing changed. We asked if they could give us an adjustment to our bill based on the poorly handled responses. They said "No." We notified them this week we were switching carriers and they acted like they could care less. DO NOT use them as they cannot handle the simplest of calls.

    • Demetri Karoutsos
      Demetri Karoutsos Review from Google
      5.0

      Demetri Karoutsos's Review Sourced from Google

      Outstanding After-Hours Answering Service – Highly Recommend for Service-Based Businesses We've transitioned to AnswerFirst about four months ago for our after-hours answering service needs, and they’ve exceeded every expectation. Their live agent support, combined with responsive customer service and advanced technology integration, has provided our team with a seamless and professional solution that far surpasses our previous provider. What sets AnswerFirst apart is their adaptability to our unique workflows, quick response times, and overall attention to detail. As a service business, having a reliable, U.S.-based call center is essential and AnswerFirst delivers with consistency and clarity. Their platform gives us the functionality we need, and the quality of their after-hours call handling has significantly improved both our internal efficiency and our customer experience. If you're a service-based company looking for high-quality live agents, professional support, and a partner who understands urgency and accountability, I highly recommend AnswerFirst. Exceptional value, exceptional team. Demetri Karoutsos Director, CareMaster

    • Scott Lady
      Scott Lady Review from Google
      5.0

      Scott Lady's Review Sourced from Google

      Finally, and I mean FINALLY an inbound call center who does what they say they will do, and does it excellently. Danielle and Robert have been incredible helping me with my campaigns, and ensuring everything is flowing smoothly. I highly recommend giving them a shot for your call inbound call needs.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • 24/7 Legal Answering Built For Law Firms

    Veza Reception is a legal answering service built specifically for law firms. We provide 24/7 live call answering, legal intake support, and dedicated receptionist teams trained to handle calls for law firms with professionalism, warmth, and consistency...

    Location
    Phoenix, Arizona
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    Under $1,000

    Veza Reception Services

    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Estate Planning Law Center
    • Noha Immigration
    • Guardian Tax Law
    Data sourced from the agency's DesignRush profile

    Veza Reception Reviews & Testimonials

    • Adan Solis
      Adan Solis Review from Google
      5.0

      Adan Solis's Review Sourced from Google

      I use Veza for my law firm. Their service has been super convenient for my practice. It helps us never miss a call. My favorite part is that i have not once felt pressured for the upsell. That alone is worth going with them.

    • Christopher Thogmartin
      Christopher Thogmartin Review from Google
      5.0

      Christopher Thogmartin's Review Sourced from Google

      I needed a more cost-effective answering service that could follow a script and/or special instructions, for a competitive per-minute price model. I inquired, was contacted shortly thereafter by Momir, the owner, and he had me set up within a week. Full marks for doing exactly what I hired them to do. No complaints.

    • Kyle Madigan
      Kyle Madigan Review from Google
      5.0

      Kyle Madigan's Review Sourced from Google

      We’ve worked with this service since October and have been very pleased. They are professional, reliable, and represent our firm well with clients. Communication is easy, expectations are followed, and they’ve been a strong operational support for our team. Highly recommended.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Vserve Ebusiness Solutions

    Verified Verified by the DesignRush team for authenticity and credibility.

    All-In-One E-commerce Technology Solution Provider: Because Every Click Matters.

    Vserve Ebusiness Solutions is an AI-powered Supply Chain Management and Ecommerce company with 10+ years of global delivery. We provide offshore teams, BPO, procurement, order and inventory management, customer support, and ecommerce solutions to reduce costs and improve efficiency...

    Location
    New York City, New York
    Number of Employees
    500 - 999
    Average Hourly Rate
    $25/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    1 Project Listed

    Vserve Ebusiness Solutions Services

    • Logistics
    • Accounting
    • eCommerce Development
    • BPO
    • Call Centers
    • Web Design
    • eCommerce
    • SEO
    • Customer Support
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Traci Miller
    • Marcia Maples
    • Joseph Powell
    Data sourced from the agency's DesignRush profile

    Vserve Ebusiness Solutions Reviews & Testimonials

    • Marie M. Harris Undisclosed at Retail
      5.0

      Customer Support Review from Marie M. Harris

      Although we have been struggling before, after expanding our influence into mountain wear and watches, it became evident that we needed some professional help. We were offering many new products, and making matters worse, we were present in different foreign markets, which mean many competitors to keep an eye on. After some consultations with the Vserve team, we had no doubts that they were the solution we had been looking for. Thanks to their proven MAP enforcement strategies, maintaining our market position is now easier. We always have accurate pricing information at our fingerprints. I must say, we are really impressed with Vserve.

    • Danielle W Undisclosed at Retail
      5.0

      Customer Support Review from Danielle W

      Our company is grateful to have found a collaborative team in Vserve for our Product Information Management. Initially, we were unsure about the quality of product descriptions and their accessibility to our buyers. However, Vserve’s expertise in programming language and business best practices helped us to manage our complete product information and catalog pretty well. The conversion rate excelled our expectations, and our products shot up on Google rankings!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Maximize Your Business Potential

    A Call Center company in the Philippines, providing outsourcing services such as Data Entry, SaaS Product Support, Outbound Lead Generation and Chat Support. Aside from hourly rate, we also offer a Pay Per Task and Pay Per Lead option...

    Location
    Dipolog City, Philippines
    Number of Employees
    100 - 249
    Average Hourly Rate
    $3/hr
    Minimal Budget
    Under $1,000

    OBI Services Services

    • BPO
    • Call Centers
    • Digital Marketing
    • Market Research
    • Transcription Services
    • Phone Answering Services
    • WordPress Website Design
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Meorient
    • Senior Market Solutions
    • Congruent Marketing
    • Deenz Business Group
    • GoQAV
    Data sourced from the agency's DesignRush profile

    OBI Services Reviews & Testimonials

    • Robbie Forsyth
      Robbie Forsyth Director at Youth Football Scotland
      4.8

      Virtual Assistant Review from Robbie Forsyth

      Obi Services has been a fantastic extension of our workforce, since we began using them for support in 2022. They have shown themselves to be efficient workers, giving us great output for the hours spent - at excellent value for money. Their versatility is outstanding too, supporting us with admin (the jobs our staff find boring), IT and design work. Their communication systems are ideal too, so we are always in the loop. Would strongly recommend them for anyone looking into an all round VA service.

    • Dusty Jenkins
      Dusty Jenkins Owner at Go Explore With Us
      5.0

      Digital Marketing Review from Dusty Jenkins

      I can't speak highly enough of the OBI team. I have been using them over 2 years now for my marketing company and have used them through a variety of tasks. Landing Page Design, Canvas Design, Branding, Logo Creation, Youtube Thumbnails, Youtube Bumpers, Logo Animation, Video Editing, Photoshop Editing, and List Building to name a few. Every new task I've made with them has been a home run overall. As new staff comes into OBI workspace, there will be times where we need to provide additional feedback but overall, I'm very very pleased with how they follow SOPs and help create them along the way. I have never been more organized in my marketing business and will continue to shout the OBI name from every mountain top I encounter. Give them a shot! Their communication is top notch and they truly feel like family to me. I couldn't do business without them.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Offshore Data Entry Service: Precision, Speed and Security

    Top Offshore BPO company...

    Location
    Chicago, Illinois
    Number of Employees
    100 - 249
    Average Hourly Rate
    $5/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    4 Projects Listed

    Offshore India Data Entry Services

    • BPO
    • Accounting
    • Customer Support
    • Market Research
    • Web Design
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • allianze bpo
    • nexgen
    • india data entry
    Data sourced from the agency's DesignRush profile

    Offshore India Data Entry Reviews & Testimonials

    • Lisa Rozario
      Lisa Rozario Marketing Manager at D.E Exports LLC
      5.0

      Document Digitization Review from Lisa Rozario

      We approached offshore data entry for our data entry process. They adeptly transformed our process. An excellent and efficient team, delivering quality work on time. I recommend Offshore India Data Entry for data entry requirements.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • We talk, We Listen, We Provide Solutions

    Hire Live Support is a full-scale BPO service provider and a digital marketing company with 10+ years clientele and preparedness. We specialize in providing the leading live support services and new-age digital marketing gigs to SMEs, Enterprises, and Startups to delegate, scale, and manage business...

    Location
    Cerritos, California
    Number of Employees
    250 - 499
    Average Hourly Rate
    $5/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    16 Projects Listed

    Hire Live Support Inc Services

    • Call Centers
    • BPO
    • Web Design
    • Web Development
    • SEO
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Goggles4u
    • Savers
    • Hyperanimation
    • Eyeglasses.pk
    Data sourced from the agency's DesignRush profile

    Hire Live Support Inc Reviews & Testimonials

    • Alex Stone
      Alex Stone Review from Google
      5.0

      Alex Stone's Review Sourced from Google

      Partnering with Hire Live Support has been one of the best decisions for Our Company. Over the past two years, they have consistently delivered exceptional service and have handled our operations seamlessly, allowing us to focus on growth without any operational worries. We currently have a team of 13 experienced agents working with us through Hire Live Support across multiple departments, including Customer Support Representatives, Go-High Level Tech Experts, and exceptional Customer Experience Agents. The level of professionalism, dedication, and reliability they bring is truly outstanding. They have ensured smooth day-to-day functioning, provided well-trained resources, and managed our processes with complete accountability. Finding an outsourcing agency as reliable as Hire Live Support is rare. They have been the most dependable and trustworthy partner I’ve worked with, and I continue to be impressed by their commitment to excellence. I highly recommend Hire Live Support to anyone looking for a reliable outsourcing partner.

    • Brit Wilbanks
      Brit Wilbanks Review from Google
      1.0

      Brit Wilbanks's Review Sourced from Google

      Please don't apply to companies open jobs posing as a candidate. The job market is hard enough for people out here, without businesses getting flooded with other businesses slide decks trying to make sales connections. Sincerely, The recruiter who had to look at your stupid slide deck.

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  • Precision Billing, Maximum Revenue, Minimal Risk.

    Our USA-based Medical Billing Company streamlines billing operations for healthcare providers, ensuring increased revenue, reduced costs, and minimized risk. From small practices to large hospitals, we handle denials management, credentialing, coding, and payer verification with expert precision...

    Location
    Evesham, New Jersey
    Number of Employees
    50 - 99
    Average Hourly Rate
    $20/hr
    Portfolios Count
    3 Projects Listed

    SwiftCare Billing LLC Services

    • BPO
    • HR Outsourcing
    • Customer Support
    • Phone Answering Services
    • Call Centers
    • Accounting
    • Web Design
    • Web Development
    • WordPress Website Design
    • Transcription Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Health Care Industry
    • Dental Industry
    • Insurance Industry
    • HR Industry
    • BPO
    • Outsourcing
    • Medical Billing
    Data sourced from the agency's DesignRush profile

    SwiftCare Billing LLC Reviews & Testimonials

    • Julie Formica
      Julie Formica Office Administrator at Redefine Healthcare
      5.0

      Medical Billing Review from Julie Formica

      We have been partnering with SwiftCare Billing for the past year to manage key administrative operations, including billing, accounts receivable (AR) processing, and file indexing. This collaboration has been instrumental in improving our internal workflows, reducing turnaround times, and enhancing the accuracy of our financial and document management systems. One of the major strengths of SwiftCare Billing is their responsiveness and client service. From the initial onboarding to ongoing operations, their team has been professional, communicative, and solution-oriented. We receive regular updates and clear performance metrics, which has helped build a high level of trust in their services. While our overall experience has been highly positive, a few initial challenges related to software integration and adapting to our internal protocols required some time and coordination. However, SwiftCare Billing showed flexibility and commitment in overcoming these hurdles, and weve since seen steady improvements in alignment and efficiency. Overall, SwiftCare Billing has proven to be a reliable, professional, and valuable partner. Their services in billing, AR, and file indexing have added measurable value to our operations, allowing our in-house team to focus on core business activities. We would not hesitate to recommend their services to other organizations seeking a capable and trustworthy outsourcing provider.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Quality over Quantity

    A Leading Outsourcing Center in Europe with the Healthy Ambition to Remain at the Top! Our business is on par with the standards established by the industry thanks to the exceptional quality and industry understanding that we provide. You may be certain that we will provide you the highest possible level of...

    Location
    Tirana, Albania
    Number of Employees
    500 - 999
    Average Hourly Rate
    $14/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    3 Projects Listed

    EuroCom CX Services

    • BPO
    • eCommerce
    • Accounting
    • Phone Answering Services
    • Customer Support
    • Call Centers
    • Business Consulting
    • Market Research
    • HR Outsourcing
    • Translation Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Rocket Sharing
    • Audika Group
    • Digital One
    • Vodafone
    • TIM
    Data sourced from the agency's DesignRush profile

    EuroCom CX Reviews & Testimonials

    • Siar Residence
      Siar Residence Review from Google
      5.0

      Siar Residence's Review Sourced from Google

      We’ve been working with EuroCom CX Services for our real estate campaign, and the results have been outstanding. Their team has been instrumental in helping us connect with potential buyers and renters, streamline our communication processes, and improve overall lead conversion. EuroCom CX has a deep understanding of the real estate industry, and their tailored solutions really made a difference in how we manage inquiries, follow-ups, and customer engagement. Their multilingual support allowed us to reach a wider audience, which was crucial for our international property listings. Whether it’s through live chat, phone support, or email, their team is always responsive and professional, ensuring no lead is missed. The customer experience management they provide is exceptional—they ensure every touchpoint with potential clients is smooth and efficient, from initial inquiries to final negotiations. Their ability to capture valuable insights and feedback from customers helped us fine-tune our strategies and better cater to our clients’ needs. If you're in the real estate sector and looking to improve your client engagement and sales process, I highly recommend EuroCom CX Services. Their expertise, flexibility, and commitment to results make them an invaluable partner.

    • Gaetano Ferrara
      Gaetano Ferrara Review from Google
      5.0

      Gaetano Ferrara's Review Sourced from Google

      I was a EuroCom CX customer for a telecommunications project, and I must say I was extremely satisfied with their work. Their expertise in customer experience management is evident in every aspect of their service. What impressed me most was their ability to provide customized solutions to meet our specific needs. EuroCom CX carefully analyzed our current customer experiences and developed tailored solutions to improve our customers' interactions with our company. Thanks to their knowledge of the telecommunications industry, they provided solutions we hadn't even considered previously. Furthermore, their focus on ensuring a seamless customer experience across every touchpoint was extraordinary. This significantly improved our interactions with our customers and created a foundation for their loyalty and increased satisfaction. Their commitment to innovation was also a significant factor in our collaboration. EuroCom CX has provided us with cutting-edge technology platforms that have allowed us to improve our business efficiency, obtain real-time feedback from our customers, and optimize our operations to achieve our business goals. Finally, their excellent customer service and technical support have been impeccable. Their team has been responsive, professional, and available to answer all our questions and resolve any issues we encountered during our collaboration. In summary, I highly recommend EuroCom CX to any telecommunications company looking to improve customer experience, increase customer loyalty, and achieve business results. Their expertise, customized solutions, focus on customer experience, and commitment to innovation have been key factors in our successful collaboration.

    • Josè Freitas
      Josè Freitas Review from Google
      5.0

      Josè Freitas's Review Sourced from Google

      As a client in the automotive industry, I had the pleasure of partnering with EuroCom CX to enhance our customer experience and ultimately increase and upscale our clientele. Working with EuroCom CX has been a game-changer for our business, and we are grateful for the exceptional support and guidance they have provided us. One of the most significant ways EuroCom CX helped us was by providing customized solutions that catered to our unique needs and requirements. Through a thorough analysis of our existing customer experience, EuroCom CX identified areas of improvement and developed tailored solutions to enhance our customer engagement and satisfaction. These solutions were not generic but tailored to our business, which made a significant difference. EuroCom CX's focus on delivering a seamless customer experience across all touchpoints was another critical factor in our success. From the initial contact to post-sale follow-up, EuroCom CX ensured that each customer interaction was seamless and consistent. This approach fostered customer loyalty and enhanced the chances of repeat business and positive referrals, ultimately leading to increased clientele. We were particularly impressed by EuroCom CX's commitment to technology and innovation. The company's sophisticated platforms integrated seamlessly with our existing systems, providing real-time insights into customer behavior and preferences. This data allowed us to make informed decisions and optimize our operations to drive revenue growth and expand our clientele. Finally, EuroCom CX's excellent customer service and support were outstanding. The team was responsive, knowledgeable, and professional, always going above and beyond to ensure our satisfaction. This level of support helped us to build a strong relationship with EuroCom CX and provided us with the confidence to trust them with our business needs. Overall, partnering with EuroCom CX has been one of the best business decisions we have made. Through their personalized approach, focus on delivering a seamless customer experience, commitment to technology and innovation, and excellent customer service, EuroCom CX helped us increase and upscale our clientele. We highly recommend EuroCom CX to any business seeking to enhance their customer experience and drive growth.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Websites That Work, Designs That Wow

    WebCraftio is a UK-based digital agency specializing in crafting bespoke websites, e-commerce stores, and innovative web solutions. We blend creativity and technology to deliver user-centric designs, seamless Shopify experiences, and cutting-edge digital transformations tailored to empower businesses in the...

    Location
    Derby, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $120/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    4 Projects Listed

    WebCraftio Services

    • AI Development
    • UI/UX Design
    • eCommerce Development
    • Web Development
    • SEO
    • Phone Answering Services
    • Software Development
    • Accounting
    • Mobile App Development
    • Web Design
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Vape Plus
    • Ladaak
    • Transfo line
    • AV Cars
    • Mirpur jewellers
    Data sourced from the agency's DesignRush profile

    WebCraftio Reviews & Testimonials

    • Hassan Safdar
      Hassan Safdar CEO at TruckersCall
      5.0

      SaaS Development Review from Hassan Safdar

      Built our entire product from zero and delivered beyond expectations We hired WebCraftio to build TruckersCall from scratch a full AI-powered Transportation Management System for the US trucking market and they delivered on every front. What they built is not a simple app. This is a complete fleet operations platform including a full TMS with dispatch management, load tracking, and fleet visibility; marketplace integrations with major US load boards so carriers can see and respond to loads in real time; AI automation that handles repetitive operational tasks without manual input; AI agents that work in the background to optimize workflows; and an AI chatbot that guides users through the platform and answers operational questions instantly. Every single one of these features was built from the ground up no templates, no shortcuts. The product is demo-ready and sophisticated enough to present to US investors and enterprise customers. What stood out most was their ability to understand a complex, niche industry like trucking and translate it into a clean, functional product. Most agencies struggle when the domain is technical WebCraftio figured it out. If you're building something serious in logistics, AI, or SaaS and need a team that can handle complexity without hand-holding these are your people.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • No More Missed Business Calls

    Assistring LLC is a customer-focused BPO partner that helps businesses scale through reliable, high-quality customer support and operational services. We combine skilled teams, efficient processes, and flexible delivery models to provide exceptional value, seamless customer experiences, and consistent...

    Location
    Stratham, New Hampshire
    Number of Employees
    100 - 249
    Average Hourly Rate
    $7/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    10 Projects Listed

    AssistRing Services

    • Call Centers
    • Email Marketing
    • Digital Marketing
    • BPO
    • IT Services
    • Customer Support
    • Translation Services
    • HR Outsourcing
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Royal Nawaab Pyramid
    • Amazewholesale LLC
    • Techahoi LLC
    Data sourced from the agency's DesignRush profile
  • Message Handling and an Answering Service at Its Best!

    We are here to work alongside you in supporting your business no matter what industry, size or budget. From managing complex rotas and web-based activity to simple message taking when you are busy, were here to help...

    Location
    Cambridge, United Kingdom
    Number of Employees
    50 - 99

    TAS Services

    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Financial Industry
    • Healthcare Industry
    • Retail Industry
    Data sourced from the agency's DesignRush profile
  • Capture Every Opportunity

    Abby Connect is your A.I.-assisted human receptionist bringing top-notch customer service experts and technology together to turn your phone into a customer-delighting, lead capturing, revenue generating machine...

    Location
    Houston, Texas
    Number of Employees
    100 - 249

    Abby Connect Services

    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Legal Industry
    • Health Care Industry
    • Finance Industry
    Data sourced from the agency's DesignRush profile

    Abby Connect Reviews & Testimonials

    • Stepfanie Veverka
      Stepfanie Veverka Review from Google
      5.0

      Stepfanie Veverka's Review Sourced from Google

      We got set up with Abbyconnect for an AI representative and are so amazed. Customer support is professional and worked hard to make sure we got set up- walking us through the steps and following up. So glad we found them!

    • Gary Traylor
      Gary Traylor Review from Google
      5.0

      Gary Traylor's Review Sourced from Google

      Working with Katherine Currah has been an absolute pleasure! Her professionalism, attention to detail, and genuine care for clients truly set her apart. She goes above and beyond to ensure everything runs smoothly. She has made the transition to the Abbey Connect platform seamless and easy.

    • Benjamin Beckett
      Benjamin Beckett Review from Google
      5.0

      Benjamin Beckett's Review Sourced from Google

      We couldn’t be happier with the incredible service we’ve received from Jonny and the team at Abby Connect! From day one, Jonny took the time to fully understand the needs of our roofing company and helped build a receptionist service that feels like a true extension of our business. Their level of customization is amazing — anytime we need to update something or tweak how calls are handled, Jonny and his team are on it immediately. Whether it’s adding new services, adjusting call scripts, or updating our scheduling preferences, it’s all done quickly and seamlessly. Thanks to Abby Connect, we never miss an important call, and our customers get a warm, professional first impression every single time. Highly recommend Jonny and the team to any business that wants top-tier, personalized support!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Delegate to Achieve More.

    At Attorney Assistant, we provide virtual assistants exclusively for law firms to handle the time-consuming tasks your staff doesnt have time for. We take care of the nitty-gritty so you can focus on high-impact tasks and increase your firms productivity...

    Location
    Conshohocken, Pennsylvania
    Number of Employees
    250 - 499
    Minimal Budget
    $1,000 - $10,000

    Attorney Assistant Services

    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • ELG Law
    • Kwartler Manus
    • Kimball Law
    Data sourced from the agency's DesignRush profile

    Attorney Assistant Reviews & Testimonials

    • Lawrence Signore
      Lawrence Signore Review from Google
      5.0

      Lawrence Signore's Review Sourced from Google

      We learned about Attorney assistant at a legal conference and shortly thereafter we engaged their service services. We cannot say it anymore plainly that the company has the greatest team in the world. We greatly appreciate working with Natalia, Ian and our remote assistance. Steven and Santiago. The question is not whether we will continue to work with them, but whether we will hire additional assistance we can’t thank them enough.

    • Christina Pittman
      Christina Pittman Review from Google
      5.0

      Christina Pittman's Review Sourced from Google

      We had a great experience working with Attorney Assistant! Their team was friendly, responsive, and consistently followed up to ensure nothing fell through the cracks. Every question I had was answered promptly and clearly. It's refreshing to work with a service that truly values communication and client support. Highly recommend!

    • Brent Adams And Associates
      Brent Adams And Associates Review from Google
      5.0

      Brent Adams And Associates's Review Sourced from Google

      We have a virtual assistant (Kay) that recently started with our firm, and she is doing a GREAT JOB! Kay has been a jewel here at this firm and we are grateful for her willingness to learn new skills and how we do things here at Brent Adams & Associates. She’s a team player and a great communicator. We are also thankful for Bodie and his client success team. Attorney Assistant has done a wonderful job of following up on Kay's progress. They have communicated well with us to make sure everything is going as we need it to. FIVE STARS!!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • We Provide The Right Virtual Receptionist or Answering Service for Your Business.

    At Conversational we serve a variety of business types. Our Staff are specialty trained members of each of those mentioned administrative groups, who excel at their work. The receptionists love dealing with the different cultures and research your business to portray the right fit for you...

    Location
    Fredericksburg, Virginia
    Number of Employees
    Under 49
    Minimal Budget
    Under $1,000

    Conversational LLC. Services

    • Phone Answering Services
    • Customer Support
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Legal Industry
    • Dental Industry
    • Finance Industry
    Data sourced from the agency's DesignRush profile
  • Award Winning Quality Driven

    For over 60 years, Answer United has been a trusted leader in the answering services industry, providing call center and live telephone answering services to businesses of all sizes. We offer 24/7 support to ensure seamless customer interactions that help businesses grow while keeping costs down...

    Location
    Kalamazoo, Michigan
    Number of Employees
    50 - 99
    Minimal Budget
    Under $1,000

    Answer United Services

    • Phone Answering Services
    • Call Centers
    • Customer Support
    • Staff Augmentation
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Food and Beverage Industry
    • Energy & Mining Industry
    • Health Care Industry
    Data sourced from the agency's DesignRush profile

    Answer United Reviews & Testimonials

    • Jackie B
      Jackie B Review from Google
      1.0

      Jackie B's Review Sourced from Google

      Extremely disappointing experience with Answer United. We signed up expecting a professional answering service that would follow our script, properly represent our company, and provide transcripts/recordings of calls as promised. None of that happened. Within the first weekend of service, we lost multiple jobs due to calls being handled poorly and the script not being followed. The representatives often sounded unfamiliar with our business and procedures, which reflected badly on our company. When we requested transcripts and recordings, we were told would be available; they were never provided. Customer service was also very frustrating to deal with. When I asked for a refund because the service was not delivered as agreed, I was told they had already invested time setting up the account and script. We invested employee time into that process as well, only for the agreed-upon procedures to be ignored. After bringing up these issues, communication largely stopped, and calls/emails went unanswered. Based on our experience, I would strongly recommend looking elsewhere if you want an answering service that will professionally represent your business.

    • Deep R
      Deep R Review from Google
      3.0

      Deep R's Review Sourced from Google

      I used their service for a little over a year. They are very good at taking calls and usually answer them promptly. They would then pass on the message via email, though often some things in the message didn't make it across. However, if that was all I needed, then an answering machine would have been enough, I hired them as a virtual receptionist and to make appointments. Ultimately I left their service because, after more than a year they seemed to know very little about my business, they routinely had trouble answering callers' basic questions about the business. They often bungled appointment taking and I felt they were costing me business. I worked with them multiple times to change the script but still to no avail, they just didn't do a very good job as a VR. I think using them as a message-taking service is fine but would not expect anything more of them.

    • Jon Liebertz
      Jon Liebertz Review from Google
      5.0

      Jon Liebertz's Review Sourced from Google

      Our favorite vendor, Answer United! As a growing company with a handful of Customer Care staff inhouse, we had a critical need to find a partner that could handle our call influxes during prime time as well as assist in creating an Emergency Line which our clients could use that would reach our after hours manager. Barbara and the Answer United group have exceeded our expectations in not only the quality of service, but their ability to make small, custom changes that really boost our ability to provide a higher level of communication to our customers. Looking forward to expanding our business relationship into the 2020 year!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Real people, real answers.

    Proudly Canadian-owned and operated, AnswerPlus has delivered award-winning 24/7 call answering services for over 60 years...

    Location
    Hamilton, Canada
    Number of Employees
    250 - 499

    AnswerPlus Services

    • Phone Answering Services
    • Call Centers
    • Customer Support
    • BPO
    • Managed Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Skilled Trades
    • Elevators
    • Healthcare
    • Professional Services
    • Property + Facilities Management
    • Government
    • Other Industries
    Data sourced from the agency's DesignRush profile

    AnswerPlus Reviews & Testimonials

    • Cindy Halsall
      Cindy Halsall Review from Google
      5.0

      Cindy Halsall's Review Sourced from Google

      We have tried several different services to look after our after hours phones. AnswerPlus was by far the most professional company. I would highly recommend!!!

    • Laura M Dixon
      Laura M Dixon Review from Google
      1.0

      Laura M Dixon's Review Sourced from Google

      They age discriminate and I have been in contact with their head office to report them

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Marketing Science Globally

    Voicentric are specialists in scientific marketing for Life and Materials Science companies. We deliver intelligent telemarketing and B2B lead generation that connects you directly with decision-makers worldwide. Our multilingual team excels at engaging scientists with complex technical information, building...

    Location
    Durham, United Kingdom
    Number of Employees
    50 - 99
    Average Hourly Rate
    $47/hr
    Minimal Budget
    $25,000 - $50,000
    Portfolios Count
    5 Projects Listed

    Voicentric Services

    • Direct Marketing
    • Call Centers
    • Digital Marketing
    • Advertising
    • Event Marketing
    • Market Research
    • Phone Answering Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Food and Beverage Industry
    • Corporate Services Industry
    • Health Care Industry
    Data sourced from the agency's DesignRush profile
  • The #1 Customer Service Outsourcing & BPO Company

    With a legacy dating back to 2016, HiredSupport stands as a true trailblazer in the outsourced customer support realm...

    Location
    Rancho Cucamonga, California
    Number of Employees
    Under 49
    Minimal Budget
    Under $1,000
    Portfolios Count
    3 Projects Listed

    HiredSupport Services

    • Customer Support
    • BPO
    • Call Centers
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • HealthyStuff
    • Online Cycling Gear
    • Fixd App
    • Private Tunnel VPN
    • CoinTree
    • Make Up Eraser
    • WowCube
    Data sourced from the agency's DesignRush profile
  • Streamlining Your Operational Challenges

    GlobalityNet helps small and midsize companies reduce costs and thrive through supply chain and operations consultancy or through our outsourcing services. While based in Pasadena, CA, we have teams in the U.S. and globally to help you with your projects...

    Location
    Pasadena, California
    Number of Employees
    Under 49

    GlobalityNet Services

    • Phone Answering Services
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Telecommunications Industry
    • Finance Industry
    • Corporate Services Industry
    Data sourced from the agency's DesignRush profile

    GlobalityNet Reviews & Testimonials

    • Joann Mak
      Joann Mak Review from Google
      5.0

      Joann Mak's Review Sourced from Google

      We are grateful for the opportunity to work with Globalitynet. Their methodical approach and the ability to analyze data elevated our company performance. Root Cause Analysis, KPIs and Supplier Score Cards all seem easy under their professional services and supervision.

    • Loc H
      Loc H Review from Google
      5.0

      Loc H's Review Sourced from Google

      GlobalityNet helped us achieve our targets. They are very hands-on and are easy to work with.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Human Conversations, Automated Results.

    Synthflows no-code platform lets you quickly create human-like AI voice agents that cold call, answer inbound inquiries, and schedule appointments 24/7. Automate your phone interactions with natural, intelligent conversations that drive productivity and growth...

    Location
    Berlin, Germany
    Number of Employees
    50 - 99
    Average Hourly Rate
    $40/hr
    Minimal Budget
    Under $1,000

    Synthflow AI Services

    • Phone Answering Services
    • AI Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Medbelle
    • Enpal
    • Cal.com
    Data sourced from the agency's DesignRush profile
  • International Business Support Solutions for SME's and Large Enterprises

    BusinAssist is a trusted global partner for entrepreneurs, startups and established businesses seeking seamless company incorporation, professional virtual offices and a wide range of business support services...

    Location
    Romford, United Kingdom
    Number of Employees
    Under 49
    Minimal Budget
    Under $1,000

    BusinAssist Services

    • Business Consulting
    • Phone Answering Services
    • Accounting
    • BPO
    • Translation Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Finance Industry
    • Legal Industry
    • Corporate Services Industry
    • Joseph K
    Data sourced from the agency's DesignRush profile
  • Total CX and BPO Services.

    ROI CX Solutions offers Total Contact Management and Business Support Services. We leverage our expertise to deliver a total package of customer care solutions and contact center services! We provide dedicated 24X7-365 outsourcing solutions. ROI CX Solutions is driven by results, whether it is maximizing your...

    Location
    American Fork, Utah
    Number of Employees
    1000 & Up
    Portfolios Count
    3 Projects Listed

    ROI CX Solutions Services

    • Call Centers
    • BPO
    • Customer Support
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Hello Fresh
    • SAMSUNG
    • TSA PRE
    • Panera
    • VISA
    Data sourced from the agency's DesignRush profile

    ROI CX Solutions Reviews & Testimonials

    • Mr. John
      Mr. John Review from Google
      1.0

      Mr. John's Review Sourced from Google

      If you're considering working at Connexus Resource Group, brace yourself for an exhausting, demoralizing experience that will leave you burned out, underpaid, and questioning your life choices. This company operates like a modern-day sweatshop, exploiting employees with unrealistic expectations, pitiful wages, and a toxic work environment that prioritizes profits over people. The workplace culture is cutthroat and demeaning. Supervisors hover like prison guards, scrutinizing every call and nitpicking minor mistakes. Instead of support, you get constant criticism, with the ever-present threat of write-ups or termination if you don’t meet impossible metrics. Favoritism runs rampant, and HR exists only to protect the company—not the employees. Don’t be fooled by empty promises of "career advancement." Promotions are reserved for management’s favorites, while everyone else is stuck in the same dead-end role. Training is minimal, and turnover is sky-high because people either quit from exhaustion or get fired for not meeting unrealistic expectations. In conclusion, Connexus Resource Group is a call center nightmare—a place where employees are treated like cogs in a machine, worked to the bone, and discarded without a second thought. If you value your mental health, dignity, or fair pay, steer clear. There are better jobs out there—this one isn’t worth the suffering.

    • Valupack Gaming
      Valupack Gaming Review from Google
      1.0

      Valupack Gaming's Review Sourced from Google

      Working on the same position for over a year, being told I'm one of their best agents and never getting a raise and overall being treated like I don't actually matter. Would never recommend working for them to even my most hated enemy.

    • Alece Peterson
      Alece Peterson Review from Google
      1.0

      Alece Peterson's Review Sourced from Google

      I would avoid working here if you can. I worked here for 5 years, and really hated it. Tried to find other work and was unable to for a long time. I ended up quitting because they were going to demote me after being a Team Lead for about 4.5 years. It was really disappointing and heartbreaking, especially since I loved my team of agents. The first couple of years were good, but after a while it just became unbearable. The last campaign I was on, Solutran, literally sucked the life out of me. My supervisor and my agents were great, but I had to fight for my agents to be treated fairly. The company goes by Connexus Resource Group now, they merged with a few other call centers in 2021. One good thing I can say about the merger was we were finally able to get PTO after not having any paid time off at all. The pay here sucks, I was only making $15.50 for being a team lead, and that was only after 5 years of tenure. Most agents were making around $11.50 to $13. It's very hard to get raises here, so if you want to work here and not be compensated properly this might be the right place for you. Avoid this place, it will only ruin your mental health and cause you more suffering.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • A Leader in the Contact Center Sector

    iVox Solutions is a leader in the contact center industry. We offer a full range of customer and technical support services. iVox turns a cost center into a profit center by up selling / cross selling your existing and new clients thereby generating extra revenue while serving your client needs...

    Location
    Port St. Lucie, Florida
    Number of Employees
    Under 49

    iVox Solutions Services

    • Phone Answering Services
    • BPO
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • At&t
    • ADT
    • Vivint
    • Duke Energy
    • Dish Network
    Data sourced from the agency's DesignRush profile

    iVox Solutions Reviews & Testimonials

    • Rose Devar (Rose)
      Rose Devar (Rose) Review from Google
      3.0

      Rose Devar (Rose)'s Review Sourced from Google

      I only worked here for 3-4 months but I was sent a w-2 for like 8000$ I was trying to get this straightened out by emailing your team. Can anyone get back to me on this?

    • Gamer show/ more
      Gamer show/ more Review from Google
      1.0

      Gamer show/ more's Review Sourced from Google

      By far one of the worst companies I worked with. They don’t clarify the exact date you’ll receive payment and if you don’t know something the instructor will try to embarrass you in front of everyone.

    • Albert Einstein
      Albert Einstein Review from Google
      1.0

      Albert Einstein's Review Sourced from Google

      The building is a health hazard. Mold is billowing up from the carpet because of leaking roof, all day long you hear people sneezing from the spores. So what do they do? They blast the A/C to get rid of the smell of mold in the air. ivox won't be there for your long term health conditions, they're not even there when you feel unwell you're expected to make that time up. I recognize 90% of the positive reviews here to be management.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Fish up your customer in the industrial market

    We offer cold calling services in industrial markets (preferably Europe). We are professional sales engineers with experience in different tech fields. Our main markets are metal and woodworking, plastic processing, oil and gas, FMCG production, and agro-. You get a simple or promoted database with...

    Location
    Kyiv, Ukraine
    Number of Employees
    Under 49
    Portfolios Count
    2 Projects Listed

    Industrial Cold Calling Services

    • Business Consulting
    • Market Research
    • Call Centers
    • Phone Answering Services
    • Translation Services
    • Customer Support
    • HR Outsourcing
    • Digital Marketing
    • Email Marketing
    • Direct Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Magbat
    • Priminer
    • Tezmaksan
    Data sourced from the agency's DesignRush profile

Phone Answering Services FAQs

What are phone answering services?

Phone answering services are third-party companies that handle incoming calls for businesses. Instead of letting calls go to voicemail or pulling staff away from their work, these services provide trained professionals who answer on behalf of the business, take messages, transfer calls, or provide basic information. 

How do professional answering services help businesses improve customer communication?

Professional answering services improve customer communication by making sure every call is answered quickly and professionally. This reduces wait times, prevents missed opportunities, and ensures customers always reach a real person instead of voicemail. For many businesses, this consistency builds trust and improves overall customer satisfaction.

Which types of businesses benefit most from using phone answering services?

Businesses that benefit the most from using phone answering services include: 

  • Small businesses and startups gain professional call handling without hiring full-time staff 
  • Medical, legal, and service providers ensure clients always reach someone for urgent or time-sensitive needs 
  • E-commerce and customer support teams manage high call volumes and improve response times 

What are the top-rated phone answering service providers on DesignRush in 2025?

The top-rated phone answering service providers on DesignRush in 2025 are: 

  1. AnswerConnect  
  2. Hugo 
  3. Moneypenny USA 
  4. Endicott  
  5. Face For Business  
  6. Nexa  
  7. Answering Service Care, LLC 
  8. AnswerFirst Communications 
  9. Smith.ai  
  10. Westpark Communications  

What core and specialized services do phone answering companies provide?

Core services phone answering companies provide include: 

  • Live call answering 
  • Message taking and forwarding 
  • Call transfers and routing 
  • Appointment scheduling 
  • Basic customer support and FAQs 

Specialized services: 

  • Order processing and payment handling 
  • Bilingual or multilingual support 
  • After-hours and 24/7 coverage 
  • Industry-specific scripts (e.g., medical intake, legal intake) 
  • CRM and software integrations for seamless data management 

How much do phone answering services cost in 2025?

In 2025, phone answering services typically cost between $0.80 and $1.17 per minute, which equals about $20 to $45 per hour. Pricing depends on how calls are billed; some providers charge by the minute, some charge a flat fee per call, and others use a monthly subscription that includes a set number of minutes with extra charges for overages. 

The final price also varies by factors like call volume, call duration, transfers, and how providers handle wrong numbers or spam calls. 

How quickly can a business see improvements after adopting phone answering services?

Most businesses see improvements almost immediately after adopting a phone answering service. Calls stop going to voicemail, customers reach a live person faster, and staff get clear, timely messages. This shift alone can raise customer satisfaction from day one. 

Over a few weeks, the benefits compound: fewer missed leads, smoother appointment scheduling, and better responsiveness to urgent issues. For companies with high call volumes, the difference in efficiency and professionalism is often visible within the first month. 

What should you look for when choosing a phone answering service provider?

When choosing a phone answering service provider, look for: 

  • 24/7 availability and quick response times 
  • Professional, well-trained agents who represent your brand 
  • Transparent pricing and clear call reporting 
  • Flexible plans that match your call volume and budget 
  • Extra features like bilingual support, CRM integration, or industry-specific scripts 
  • Strong reviews and proven track record with businesses like yours 

What red flags suggest a phone answering service may not be reliable?

Red flags that suggest a phone answering service may not be reliable are: 

  • Long hold times or frequent missed calls during testing 
  • Vague or hidden pricing without clear breakdowns 
  • Poor communication or unprofessional behavior from agents 
  • Lack of transparency in call reports or performance data 
  • No references, reviews, or proven track record 
  • Limited availability, such as no after-hours or weekend coverage

What key questions should you ask before hiring a phone answering company?

Key questions you should ask before hiring a phone answering company include: 

  • What pricing model do you use (per minute, per call, or monthly)? 
  • How do you handle after-hours, weekends, and holidays? 
  • Can your agents follow customized scripts for my industry? 
  • Do you offer bilingual or multilingual support? 
  • Which CRMs or tools can you integrate with? 
  • How do you report on call activity and service performance? 

How do professional answering services differ from in-house receptionists or call software?

An in-house receptionist works only during business hours and requires a salary, benefits, and training. Software solutions, while cheaper, usually rely on automated menus or voicemail, which can frustrate customers looking for a real person. 

Answering services combine the best of both: live human support without the overhead of full-time staff. They provide 24/7 coverage, industry-specific scripts, and multilingual options, which most small teams can’t manage alone. Unlike software, they add empathy and judgment to calls, and unlike a single receptionist, they scale with call volume.

Which tools, CRM integrations, and multilingual features do top phone answering services use?

Top phone answering services use: 

  • Tools: IVR systems, call recording, analytics dashboards, VoIP/softphones, helpdesk ticketing 
  • CRMs: Salesforce, HubSpot, Zoho, Microsoft Dynamics 
  • Multilingual: Bilingual agents, multilingual call scripts, real-time language support 

 

 

How legitimate is the content in the FAQs?

We’re committed to providing practical and accurate information to both businesses and agencies, so we turned to Chike Agbai, founder and CEO of Azumo, a fast-growing software development company. He shared his perspective on what qualifications to look for when hiring a customer support partner. 

Chike Agbai spent nearly two decades as an investment banker on Wall Street, where he advised leading software companies such as Oracle, Salesforce, and Dell on high-stake transactions, before founding Azumo in 2016. Under his leadership, Azumo has grown into a multi-million-dollar business, creating software solutions for global brands like Meta, Discovery, and Zynga, as well as high-growth startups. 

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