Our US-based directory highlights the best call answering service providers, evaluated through five ranking criteria and vetted by 12 experts using 200+ verified client reviews. This gives you a trustworthy way to select the most suitable inbound call center services for your needs.
Discover Professional Phone Answering Services in the US
151 Companies-Rankings updated: August 24, 2026
Call answering service providers on DesignRush are vetted for service quality and verified client feedback. Some listings may be sponsored.
Virtual Receptionist Services. Real People Always On Call.
Virtual Receptionist Services. Real People Always On Call.
My Receptionist is a leading provider of on‐demand front office support for small businesses, providing the tools and personnel to ensure your business is always responsive...
Med Communications is a leading provider of comprehensive global medical affairs services, including medical information contact centers, scientific content development, and pharmacovigilance.
www.medcommunications.com...
Answer all takes pride in offering an exceptional telephone answering service tailored to fit the needs of our customers. We serve individual physicians, doctor’s offices and health departments using the most up-to-date technology to make sure you receive the most professional service possible...
DGC BPO Service is a premier US-based outsourcing company offering expert customer service, call center solutions, virtual assistance, and lead generation. We help businesses optimize operations, improve customer experiences, and drive growth with tailored, efficient solutions...
We are a 24 hour 7 day per week answering service/call center. We provide excellent telephone service through a combination of professional, experienced employees and state-of-the-art technology...
Putting You in the lead.24/7 Lead Qualification and capture service
Putting You in the lead.24/7 Lead Qualification and capture service
HelloSells is a 24/7 Lead qualification, capture and response service. We help small businesses boost their conversion rate and improve their ROI. We instantly respond to your leads, qualify them and schedule appointments for you. We also provide call center and 24/7 appointment scheduling services...
Ansaphone Service, Inc. was founded in 1945 to provide skilled, efficient telephone answering services to the medical and law business community of Cambridge. Over sixty years later, Ansaphone now services local and national companies in many industries including: Home Health, Property Management, Large...
"Your Trusted Service Partner, Across the Nation."
"Your Trusted Service Partner, Across the Nation."
ASK 2 PRO delivers expert virtual assistant services nationwide, helping businesses streamline tasks, boost efficiency, and expand their network. From admin to communication, we handle the details so you can focus on growth and success...
Exceptional customer care and service are not just buzzwords at QTAS. Everyone on our staff, from managers to call center agents, is highly trained, accessible, and responsive...
Offer your patients a professional & compassionate, live medical receptionist, 24 hours a day, 7 days a week. Discover WellReceived's receptionist service...
AnswerCalifornia gets your customers out of “Voicemail Jail”. Professionalism plays an integral part in providing superior customer care. Your customer and prospects will feel comfortable choosing and staying with your business. One phone call is all it takes to make your customers satisfied that a...
We're Your Virtual Reservations Department and Contact Center.
We're Your Virtual Reservations Department and Contact Center.
Topaz Services is more than a voice reservations center; we are a hotel’s partner in providing Genuine Hospitality with Genuine People. We understand that each guest deserves an amazing and unique experience and that starts with booking their stay...
Capture Every Lead and Never Miss a Client With 24/7/365 Availability.
Capture Every Lead and Never Miss a Client With 24/7/365 Availability.
Alert Communications is a 55,000 square foot, 400+ person legal only call center located in Camarillo, CA. Founded in 1965, Alert services thousands of attorneys and hundreds of legal marketing agencies across the nation...
Maximize Your Opportunities With a Virtual Receptionist - We Never Miss a Call!
Maximize Your Opportunities With a Virtual Receptionist - We Never Miss a Call!
Starry Solutions is more than just a virtual receptionist; we act as an extension of your team. Our US-based team learns the ins and outs of your home service business, providing knowledgeable answers to build rapport with every caller. Regain your work-life balance, increase lead conversion, and nurture...
DATAMARK Inc., a provider of omni-channel contact centers and business process outsourcing (BPO) services since 1989, employs more than 2,800 at our facilities in the United States, Mexico and India...
Friendly, Savvy, and Smart Outsourced Customer Service
Friendly, Savvy, and Smart Outsourced Customer Service
At the inception of mindStart, we asked ourselves the question “why does customer service outsourcing have such a negative connotation?” We were fed up with lousy experiences and decided to do something about it. At mindStart, our goal is to change the perception of the customer service industry by...
Providing Industry Leading Contact Center Solutions
Providing Industry Leading Contact Center Solutions
Today, more than ever, the marketing world is an ever-changing sea of ambiguities, meaningless KPI’s and irrelevant clicks, impressions and likes. Alliance prefers a more predictable, systematic and productive method made possible by our ability to fully integrate and provide a turnkey approach to direct...
Creating consistent experiences for all customer channels
Creating consistent experiences for all customer channels
Telvista is a premier provider of contact solutions that drive customer loyalty and create competitive advantage for our clients. With our highly trained staff of support professionals, we deliver superior service that protects and promotes our clients' brands in the traditional channels and we are...
iVox Solutions is a leader in the contact center industry. We offer a full range of customer and technical support services. iVox turns a cost center into a profit center by up selling / cross selling your existing and new clients thereby generating extra revenue while serving your client needs...
GlobalityNet helps small and midsize companies reduce costs and thrive through supply chain and operations consultancy or through our outsourcing services. While based in Pasadena, CA, we have teams in the U.S. and globally to help you with your projects...
Smart, Scalable Virtual Assistants For Property Management & Customer Support
Smart, Scalable Virtual Assistants For Property Management & Customer Support
Switch360 is your dedicated partner in unleashing the full potential of your enterprise. Specializing in exceptional outsourcing solutions, we redefine the customer support landscape to propel your business toward unprecedented success. With a focus on digital dominance, we bring our expertise in short-term...
Let us handle the phone calls so you can handle your business
Let us handle the phone calls so you can handle your business
Never miss another business call again.
We will answer every call and book appointments.
Let us give you the time back to focus on growing your business...
24/7 Live Answering, Virtual Receptionist & Call Center Solutions
24/7 Live Answering, Virtual Receptionist & Call Center Solutions
AnswerFirst helps businesses stay connected with real, helpful people answering every call day or night. No bots. No scripts. Just trained Customer Service Professionals who know how to support your customers when it matters most...
GHDSi is 100% focused on help desk outsourcing. We are proud to be voted a Top Workplace in 2019-20.
GHDSi is 100% focused on help desk outsourcing. We are proud to be voted a Top Workplace in 2019-20.
Global Help Desk Services, Inc. (GHDSi) provides you with enterprise quality help desk services.
Many IT and business leaders want the opportunity to focus on core initiatives and just have the help desk "work". That's our specialty...
CoderzHub is a digital agency that offers services ranging from website development, mobile app development, custom software developement and digital marketing...
We help home service businesses grow with expert review and reputation management, web design, content writing, SEO, Google Ads, and social media marketing to drive leads and boost online visibility...
Big Outsource, a leading BPO company, specializes in outsourcing solutions, from project-based services to virtual captive centers. Our expertise spans creative, technical support, and IT disciplines, making us your trusted partner for outsourcing excellence...
Davinci Virtual Office Solutions is the global provider of virtual offices, live receptionist services, business addresses, day offices, meeting rooms, coworking and workspace solutions...
Successfully helping world-class companies bring products & services to market.
Successfully helping world-class companies bring products & services to market.
"A well designed product brings users to your products. A well designed product user experience brings customers to your brand for life." — Lars Owens...
The only platform built explicitly for treatment centers
The only platform built explicitly for treatment centers
Blueshirt Media is the only call answering and lead recovery platform built exclusively for addiction treatment centers and behavioral health programs.
We help treatment centers recover missed calls, re-engage lost leads, and bring more people back to treatment with HIPAA-compliant call answering av...
Grow Your Business With USAnswer's Dedicated Live Answering Service!
Grow Your Business With USAnswer's Dedicated Live Answering Service!
USAnswer offers specially tailored call answering services in Portland and Maine to make your business available 24/7. Our call answering service in Maine ensures your business growth by handling all customer queries...
Virtual reception & call answering services to suit any business
Virtual reception & call answering services to suit any business
Blazing the trail in outsourced virtual reception and phone answering services since 2003, OfficeHQ continues to innovate and endlessly strives to find new ways to help businesses thrive...
Virtual UX has helped both companies and individuals navigate the ever-changing world of work. In addition to our local expertise, we also have access to the resources and support of a parent corporation that spans over more than 80 countries...
We are Slice Sports Management, a renowned branding and sports marketing agency. Fueled by our unbridled passion for sports and unwavering commitment to athlete advocacy, we provide diverse branding and management services to athletes...
Lawyerist is home to the largest online community of solo and small-firm lawyers in the world. Our goal is to help lawyers build better law practices by bringing together a group of innovative lawyers to share ideas, experiments, and best practices...
Specialized, affordable 24/7 phone answering services using a combination of friendly, articulate agents, exceptional training and premium technology to work for your business...
Virtual HQ is a personalized live receptionist service. Let our receptionists see to it that all your calls are answered promptly and professionally...
What types of businesses usually use professional call answering services in the USA?
Establishments that handle a lot of time-sensitive calls often rely on inbound call center services, including:
Small businesses: According to Dialzara, each missed call can cost small businesses anywhere from $100 to $1,200, depending on the industry. Over time, missed calls can quickly add up to significant lost revenue and missed growth opportunities.
Healthcare clinics: Heavy patient call volume and strict HIPAA requirements drive demand for reliable call handling. Answer Our Phone reports that healthcare providers make up about 17% of all answering service users.
Legal firms: Quick responses to new client inquiries are critical to securing new cases. As users, legal practices represent 32% of phone answering service providers.
Home services: Trades like plumbers and electricians often handle urgent service requests. Phone calls convert to revenue 10 to 15 times more than traditional web leads.
eCommerce: Retailers use phone support to resolve product and order issues quickly, helping reduce cart abandonment.
Startups: Early-stage companies need reliable call coverage despite limited staff to capture leads and inquiries.
B2B service providers: They rely on timely phone responses for scheduling, support, and lead qualifications.
Real estate agencies: Agents use call support to manage inquiries and book property viewings when unavailable.
What services do most phone answering providers offer?
Most providers offer:
Live call answering: Responding to callers in real time instead of voicemail, ensuring callers reach a real person.
Message taking: Capturing caller details accurately when staff are unavailable, so no inquiries or leads are lost.
Call routing: Directing calls to the correct person or department to reduce delays and miscommunication.
Appointment scheduling: Booking meetings or service appointments on behalf of the business for call-driven operations.
After-hours support: Covering calls outside regular business hours when internal teams are unavailable.
Overflow handling: Managing extra call volume during peak periods to prevent long wait times and missed calls.
Basic customer support: Answering common questions and providing general assistance to maintain a consistent customer experience.
How much do inbound call center services cost in the US?
Pricing in the US varies depending on call volume, features, and the level of support a business needs. On average, an answering service provider will charge between $0.80 per minute and $1.17 per minute.
The figures below are averages compiled from multiple industry sources.
Entry-level:$75–$200 per month, typically covering basic live call answering and limited minutes.
Mid-tier: $100–$600 per month, offering more minutes along with services like call routing, message taking, and appointment scheduling.
Premium/high-volume: $1,500+ per month, usually for businesses that require extensive coverage, custom workflows, dedicated agents, or complex call handling.
The pricing schemes you can choose from when using an answering service include:
Pay by the minute
Pay per call
Monthly subscription
What additional costs should I expect from these providers?
Beyond the base monthly fee, many providers charge for add-ons or higher usage. Extra costs may include:
Call volume overages: Fees are applied when you exceed the number of minutes or calls included in your plan.
Bilingual support: Often English-Spanish in the US, typically priced as a premium due to specialized staffing.
CRM integration: Additional charges for syncing call data or setting up custom workflows with customer management systems.
Appointment booking: Higher fees because booking calls require more agent time and detailed handling.
Weekend or after-hours coverage: Coverage outside standard business hours is sometimes billed separately.
Dedicated agents: A significant cost increase for businesses that require consistent or specialized representatives.
How quickly can a professional phone answering service be set up?
Most inbound call centers can onboard new clients within a few days to about one week for straightforward setups, including basic scripts, call handling instructions, routing rules, and testing.
This timeline suits businesses with minimal customization.
More complex requirements, such as detailed scripts, multi-step call flows, CRM or scheduling integrations, or compliance needs, can extend onboarding to one to two weeks or more, particularly in regulated industries like healthcare or legal.
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