Top Phone Answering Services in 2026

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Phone Answering Services

Explore top phone answering services that provide professional, 24/7 call handling, appointment scheduling, and customer support to help businesses enhance responsiveness and improve client satisfaction. Check out leading US-based phone answering services that specialize in delivering reliable, personalized support tailored to domestic markets.

We Have Researched the Best Telephone Answering Service Companies For You

20 Companies-Rankings updated: September 05, 2026

We evaluate every agency on DesignRush according to expertise credentials and client satisfaction ratings. Some placements are sponsored.

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SwiftCall
AI Solutions For Businesses
SwiftCall is a Chicago-based AI automation agency that helps businesses streamline communication through 24/7 AI-powered call answering, lead capture, appointment booking, workflow automation, and customer engagement solutions. By combining intelligent voice agents with custom automation systems, SwiftCall...
Top Services:
Digital Services
Web Design
AI Development
CRM Consulting
Cloud Consulting
Show more
Location
Naperville, Illinois
Number of Employees
Under 49
Average Hourly Rate
$100/hr
Minimal Budget
Under $1,000
SwiftCall Services
Digital Services
Web Design
AI Development
CRM Consulting
Cloud Consulting
Phone Answering Services
Call Centers
Business Consulting
Mobile App Development
Web Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Corporate Services Industry
AI Industry
Design Industry
Data sourced from the agency's DesignRush profile
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Mainstream Digicom
Time to make the business startup.
Mainstream Digicom specializes in cutting-edge AI and VoIP solutions tailored for modern businesses. From AI-driven content creation to robust VoIP services, we equip startups and enterprises with the tools to enhance efficiency and scale operations. Visit us at https://mainstreamdigicom.com for innovative...
Top Services:
Web Design
eCommerce Development
Web Development
WordPress Website Design
UI/UX Design
Show more
Location
Montreal, Canada
Number of Employees
Under 49
Average Hourly Rate
$95/hr
Minimal Budget
$1,000 - $10,000
Mainstream Digicom Services
Web Design
eCommerce Development
Web Development
WordPress Website Design
UI/UX Design
SEO
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Caribbean Food Factory
2B Fit Gym
OFC One Full Circle
Desta BYN
Curry House
Garderie Au Petit Royaumes Des Enfant
Hidden Paradise Campground
Impeccable Plus Dry Cleaners
Bhum Bhum Tyme Radio Show
Blacbiblio
Data sourced from the agency's DesignRush profile
Mainstream Digicom Reviews & Testimonials
Arham Mohammad Review from Google
5.0★
Arham Mohammad's Review Sourced from Google
Been a client with Mainstream Digicom for many years now and I have always been satisfied with the services they offer. They also provide great customer service. Special thanks for Francois who has been my go to person for all my needs. Will highly recommend
Claire-Danielle Barbier Review from Google
5.0★
Claire-Danielle Barbier's Review Sourced from Google
Words cannot describe on how happy I am and VERY satisfied with the service. Frank has been the most humble, professional, meticulous, respectful person that my husband and I ever meet. We will definitely refer Mainstream Digicom to anyone and everyone. We are looking forward to do business and remains clients
Enett Reid Review from Google
5.0★
Enett Reid's Review Sourced from Google
Excellent service, love my new online shop! We are already on to my next project and look forward to a long term working relationship!Francois is very attentive, understanding and patient with one goal in mind, to meet the need of the customer!I also like his extra helpful suggestions and touches in order to deliver, and by doing so he has met all my expectations!Bravo Francois!
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4.8 4.8 (22)
Cognexa AI
Empower Your Business With AI Solutions
Cognexa is an AI automation agency helping businesses work smarter through intelligent workflows, AI powered agents, and cutting-edge web solutions. From voice and WhatsApp AI agents to custom CRMs, lead generation, and social media automation we build the systems that let your business run itself...
Top Services:
AI Development
Software Development
Phone Answering Services
Web Development
Social Media Marketing
Show more
Location
Centurion, South Africa
Number of Employees
Under 49
Average Hourly Rate
$50/hr
Minimal Budget
Under $1,000
Cognexa AI Services
AI Development
Software Development
Phone Answering Services
Web Development
Social Media Marketing
Mobile App Development
Business Consulting
Advertising
Digital Marketing
Digital Strategy
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Nike
Prada
Jeep
Mercedes
Porsche
Burger King
KFC
Klook
Maestro
Woolworths
Data sourced from the agency's DesignRush profile
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4.0 4.0 (4)
Munzai Solutions
SDR Teams, Lead Generation & Call Center Services for B2B Companies
Munzai Solutions provides dedicated SDR teams, inbound call handling, and outbound lead generation for growing companies. We help businesses generate qualified meetings, manage customer inquiries, and build consistent sales pipelines without the cost of hiring in-house teams...
Top Services:
Customer Support
Business Consulting
Call Centers
Email Marketing
CRM Consulting
Show more
Location
Manchester, United Kingdom
Number of Employees
Under 49
Average Hourly Rate
$35/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
12 Projects Listed
Munzai Solutions Services
Customer Support
Business Consulting
Call Centers
Email Marketing
CRM Consulting
Managed Services
BPO
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Souqh
Maxyfi
Konch
Skriber
Data sourced from the agency's DesignRush profile
Munzai Solutions Reviews & Testimonials
Davey Warren 🍐 CEO at Pearagon
5.0★
Outbound Review from Davey Warren 🍐
Munzai Solutions has been a great partner for our outbound outreach. What stood out most was their communication. They checked in with us daily and weekly, kept us updated every step of the way, and worked closely with us to identify our target clients and the best directions to pursue. That level of consistent communication made the whole engagement feel efficient and collaborative, and it is a big reason we felt we got the best bang for our buck. We enjoyed working with them and would recommend them to other companies looking for a communicative, responsive outbound partner.
Sam Bartow Moreno Founding GTM Director at CourtNexa
5.0★
Appointment Setting Review from Sam Bartow Moreno
Munzai Solutions are amazing to work with. They got started immediately and booked multiple meetings in the first few days. I’m very happy with the results and the support they offered us. If you’d like to ask any questions about the service feel free to contact me at +1 458 600 8797I’m very satisfied. And would highly recommend them.
Brian Oltmanns CEO at GoFindBuild
5.0★
Call Centers Review from Brian Oltmanns
I am very happy with this team and their performance. They were organized, provided consistent updates, and always made suggestions to pivot if results were falling short. I would highly recommend them.
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4.8 4.8 (19)
Mannex IT Solutions
Professional Technology Assistance
At Mannex IT Solutions we pride ourselves on our professionalism, attention to detail and commitment to excellence...
Top Services:
IT Services
Cloud Consulting
Cybersecurity
Managed Services
Customer Support
Show more
Location
Johannesburg, South Africa
Number of Employees
Under 49
Average Hourly Rate
$31/hr
Minimal Budget
Under $1,000
Mannex IT Solutions Services
IT Services
Cloud Consulting
Cybersecurity
Managed Services
Customer Support
Phone Answering Services
Business Consulting
Logo Design
Web Design
Web Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Megashift Logistics
Lerumo Properties
Tamas Fiber Optics
Kesani Trading
Khencee Projects
Angie's Nannies
Jochebed PTY LTD
Africalink Group
Data sourced from the agency's DesignRush profile
Mannex IT Solutions Reviews & Testimonials
Elke Nelson Review from Google
5.0★
Elke Nelson's Review Sourced from Google
Excellent service, I can highly recommed Mannex IT SolutionsCommunicated very well, knowlegable and completed the job to satisfaction, efficiently. I wanted an UPS installed and the Wi-Fi range & speed improved at a guest house. Thank you for a job well done!
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5.0 5.0 (1)
Renbotics AI
Automating Business Growth
Renbotics AI helps businesses streamline operations through intelligent automation. We build AI-powered solutions including AI receptionists, WhatsApp automation, voice agents, CRM workflows, appointment scheduling, lead qualification, and customer support AI Agents. Our focus - reducing manual work...
Top Services:
AI Development
Business Consulting
Digital Strategy
Software Development
CRM Consulting
Show more
Location
Delhi, India
Number of Employees
Under 49
Average Hourly Rate
$30/hr
Minimal Budget
Under $1,000
Renbotics AI Services
AI Development
Business Consulting
Digital Strategy
Software Development
CRM Consulting
Web Development
Social Media Marketing
Email Marketing
Cloud Consulting
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Pixie Parlor
Rahber Engineering Company Limited
Digimax Solutions
Data sourced from the agency's DesignRush profile
Renbotics AI Reviews & Testimonials
Shaveta Sharma Review from Google
5.0★
Shaveta Sharma's Review Sourced from Google
I had a great experience working with Renbotics AI for AI automation services. Their team understood my business requirements and provided practical, efficient solutions that helped simplify everyday tasks and improve customer communication.They were professional, responsive, and explained everything clearly throughout the process. The automation was customized according to my needs and has saved me considerable time and effort. I would highly recommend Renbotics AI to any business looking for reliable and innovative AI automation solutions.
Asif khan Review from Google
5.0★
Asif khan's Review Sourced from Google
As an architect, I was looking for ways to strengthen my firm's digital presence and explore modern AI solutions for business growth. Renbotics AI understood our requirements quickly and provided practical guidance along with professional support. Their expertise, prompt communication, and commitment to quality made the entire experience smooth and productive. I appreciate the effort and dedication shown by Prashant and his team and would gladly recommend Renbotics AI to businesses seeking reliable AI and automation solutions.
asif malik Review from Google
5.0★
asif malik's Review Sourced from Google
We had the opportunity to work with Renbotics AI on AI automation and business process consultation. Their team demonstrated a strong understanding of business workflows and provided practical solutions tailored to our requirements. They were professional, responsive, and technically knowledgeable throughout the engagement. We appreciate their commitment to quality and look forward to working with them again in the future.DirectorRahber engineering company ltd
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4.9 4.9 (14)
ContactWorks
Flexible. Scalable. Exceptional
ContactWorks is high value / high touch contact center outsourcing business that has a 20+ year history of providing great customer support. We deliver value in a wide range of services including customer service, technical support and client acquisition...
Top Services:
Customer Support
Managed Services
IT Services
BPO
Call Centers
Show more
Location
Austin, Texas
Number of Employees
50 - 99
Average Hourly Rate
$28/hr
Minimal Budget
$1,000 - $10,000
ContactWorks Services
Customer Support
Managed Services
IT Services
BPO
Call Centers
Phone Answering Services
Transcription Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Internet provider
Healthcare
Transportation
Data sourced from the agency's DesignRush profile
ContactWorks Reviews & Testimonials
Jeff B Review from Google
5.0★
Jeff B's Review Sourced from Google
The new "Tech Team One" IT services they are offering are awesome. I haven't seen a better priced Remote Virus Removal/Pc Tune-Up/ or Software help service that a better value than the one they offer.
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4.8 4.8 (5)
Vserve Ebusiness Solutions
Verified
All-In-One E-commerce Technology Solution Provider: Because Every Click Matters.
Vserve Ebusiness Solutions is an AI-powered Supply Chain Management and Ecommerce company with 10+ years of global delivery. We provide offshore teams, BPO, procurement, order and inventory management, customer support, and ecommerce solutions to reduce costs and improve efficiency...
Top Services:
Logistics
Accounting
eCommerce Development
BPO
Call Centers
Show more
Location
New York City, New York
Number of Employees
500 - 999
Average Hourly Rate
$25/hr
Minimal Budget
Under $1,000
Portfolios Count
1 Project Listed
Vserve Ebusiness Solutions Services
Logistics
Accounting
eCommerce Development
BPO
Call Centers
Web Design
eCommerce
SEO
Customer Support
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Traci Miller
Marcia Maples
Joseph Powell
Data sourced from the agency's DesignRush profile
Vserve Ebusiness Solutions Reviews & Testimonials
Marie M. Harris Undisclosed at Retail
5.0★
Customer Support Review from Marie M. Harris
Although we have been struggling before, after expanding our influence into mountain wear and watches, it became evident that we needed some professional help. We were offering many new products, and making matters worse, we were present in different foreign markets, which mean many competitors to keep an eye on. After some consultations with the Vserve team, we had no doubts that they were the solution we had been looking for. Thanks to their proven MAP enforcement strategies, maintaining our market position is now easier. We always have accurate pricing information at our fingerprints. I must say, we are really impressed with Vserve.
Danielle W Undisclosed at Retail
5.0★
Customer Support Review from Danielle W
Our company is grateful to have found a collaborative team in Vserve for our Product Information Management. Initially, we were unsure about the quality of product descriptions and their accessibility to our buyers. However, Vserve’s expertise in programming language and business best practices helped us to manage our complete product information and catalog pretty well. The conversion rate excelled our expectations, and our products shot up on Google rankings!
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4.5 4.5 (2)
Five Star Solutions
We Focus On Customer Service So You Can Focus On Your Business.
Five Star Solutions is a premier, mid-sized contact center outsourcer dedicated to delivering world-class customer care. By blending boutique-level agility with enterprise-grade capabilities, the company serves as a seamless extension of its clients' brands...
Top Services:
Business Consulting
Call Centers
BPO
Phone Answering Services
Show more
Location
Sioux Falls, South Dakota
Number of Employees
1000 & Up
Average Hourly Rate
$25/hr
Minimal Budget
$50,000 & Up
Five Star Solutions Services
Business Consulting
Call Centers
BPO
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Email and Chat
Customer Service Outsourcing
Inbound and Outbound Voice Outsourcing
Data sourced from the agency's DesignRush profile
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Deux-Points Culture
To Be Clear And To Be Heard
Deux-Points is a Moroccan communication and event agency specializing in event organization, written translation, and linguistic interpretation. The agency organizes conferences, corporate seminars, colloquiums, work meetings, and cultural or tourist events while helping clients communicate effectively across...
Top Services:
Translation Services
Transcription Services
Creative Services
Web Development
SEO
Show more
Location
Fes, Morocco
Number of Employees
Under 49
Average Hourly Rate
$25/hr
Minimal Budget
Under $1,000
Deux-Points Culture Services
Translation Services
Transcription Services
Creative Services
Web Development
SEO
Event Marketing
Direct Marketing
HR Outsourcing
Customer Support
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Ministry of Tourism (Morocco)
IOM / UN Migration
African Ministerial Meeting
Mohammed VI Foundation
Crans Montana Forum
Google
Facebook
UN
Data sourced from the agency's DesignRush profile
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Alris AI
One AI. All Channels. Unified Context.
AI Agents for 24/7 Business Automation. Intelligent AI that helps automate phone calls, emails, and operational workflow...
Top Services:
AI Development
Phone Answering Services
Location
Plano, Texas
Number of Employees
Under 49
Average Hourly Rate
$25/hr
Alris AI Services
AI Development
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Health Care Industry
Retail Industry
eCommerce Industry
Data sourced from the agency's DesignRush profile
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CoderzHub
Where Ideas Turn Into Scalable Products.
CoderzHub is a digital agency that offers services ranging from website development, mobile app development, custom software developement and digital marketing...
Top Services:
Mobile App Development
Web Development
eCommerce Development
Software Development
WordPress Website Design
Show more
Location
Plano, Texas
Number of Employees
Under 49
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
CoderzHub Services
Mobile App Development
Web Development
eCommerce Development
Software Development
WordPress Website Design
Web Design
UI/UX Design
Customer Support
HR Outsourcing
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
LED City USA
Campit.xyz
Optiano Pakistan
LeathersInn
Nur Manufacturing
Marina Builders & Developers
Golden Woods Development
Iwinto
Podconnect Studios
City Property UAE
Data sourced from the agency's DesignRush profile
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Ferio Solutions
Where Innovation Meets Execution
Ferio Solutions is a Business Process Outsourcing company serving businesses across the USA, Canada, UK, and global markets, providing customer support, offshore teams, lead generation, sales, and back-office solutions...
Top Services:
Affiliate Marketing
Direct Marketing
Business Consulting
Market Research
Call Centers
Show more
Location
Rawalpindi, Pakistan
Number of Employees
50 - 99
Average Hourly Rate
$20/hr
Portfolios Count
1 Project Listed
Ferio Solutions Services
Affiliate Marketing
Direct Marketing
Business Consulting
Market Research
Call Centers
BPO
Customer Support
Phone Answering Services
Managed Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Software & IT Services Industry
Finance Industry
Automotive Industry
Data sourced from the agency's DesignRush profile
Ferio Solutions Reviews & Testimonials
DEVIL MANI Review from Google
5.0★
DEVIL MANI's Review Sourced from Google
ALHAMDULILALLAH IT'S A BEST WAY TO GET SUSSECS IN YOUR ALL THE STAFF ARE REALLY FRIENDLY AND BOSS ALSO HAVE VERY DOWN TO EARTH NATURE
Muhammad Adil Majeed Dar Review from Google
5.0★
Muhammad Adil Majeed Dar's Review Sourced from Google
Environment is better, People are kind.Especially Sami, One of the lovely guys over there. KEEP IT UP MAN
Malik Awahab Review from Google
5.0★
Malik Awahab's Review Sourced from Google
Sch an outstanding experience with Ferio . His CEO is very cooperative and friendly . Easy to work with him . Thanks man
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5.0 5.0 (25)
Answering Agent
Turn Every Caller Into A Member
Answering Agent eliminates the cost and limitations of traditional answering services. Available day and night, it qualifies leads, schedules appointments, and promotes offers with precision and consistency...
Top Services:
AI Development
Phone Answering Services
Location
Castle Rock, Colorado
Number of Employees
50 - 99
Average Hourly Rate
$10/hr
Minimal Budget
Under $1,000
Answering Agent Services
AI Development
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Waves Car Wash
Jacksons Car Wash
Lonestar Car Wash
Data sourced from the agency's DesignRush profile
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ITAdOn IT Solutions
When you succeed, we succeed!
IT Advisors Online (ITAdOn) is a growing team of technology experts who are passionate about helping companies like yours boost their effectiveness. Join ITAdOn today and grow your business. When you succeed, we succeed!...
Top Services:
IT Services
Managed Services
HR Outsourcing
UI/UX Design
IT Compliance Solution
Show more
Location
Philadelphia, Pennsylvania
Number of Employees
Under 49
Average Hourly Rate
$10/hr
Minimal Budget
Under $1,000
Portfolios Count
1 Project Listed
ITAdOn IT Solutions Services
IT Services
Managed Services
HR Outsourcing
UI/UX Design
IT Compliance Solution
Cybersecurity
Cloud Consulting
Phone Answering Services
Staff Augmentation
CRM Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
IT Industry
Staffing Industry
Standard Technology
Data sourced from the agency's DesignRush profile
ITAdOn IT Solutions Reviews & Testimonials
Riel Review from Google
5.0★
Riel's Review Sourced from Google
I've had my ups and downs hiring various IT professionals to assist in our tech operations. A trusted friend recommended this firm, and since then, I haven't looked back. Dealing with ITAdOn has been delightful; they have been our most reliable partner so far, and no provider I've ever hired has come close in terms of responsiveness, accountability, and professionalism.I've achieved great results with them, receiving fantastic IT support and meeting our recruiting needs. Huge thanks to the ITAdOn team for helping us scale our business.
Donald Romeo Review from Google
5.0★
Donald Romeo's Review Sourced from Google
I have been very satisfied with the IT Support we have received from ITAdOn. ITAdOn has helped us build a secure IT infrastructure that gives us peace of mind (especially where there are a lot of cybersecurity and ransomware risks nowadays). Every staff member is very competent, responsive, and easy to work with. They treat us like their own and do whatever it takes to properly get the job done. The team members at ITAdOn are truly the professionals you want on your team helping you out when your technology snags an issue. Knowing I can rely on them, they are our go-to IT support company here in Philadelphia! I highly recommend them.
Cameron Anchondo Review from Google
5.0★
Cameron Anchondo's Review Sourced from Google
ITAdOn has been managing our IT infrastructure for the last few months and we couldn’t be happier. The technical support team is very responsive and extremely knowledgeable. I feel great that our network, server, and our workstations are up to date and running smoothly. They recently upgraded our workstations to Windows 11 which was effortless on our end and everything is working seamlessly. Very happy with their service.
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5.0 5.0 (54)
Loop Contact Solutions
American quality call center and outsoured services at Philippine rates
Loop provides a pinnacle of outsourced customer support as a service, encompassing top-tier customer service, potent retention strategies, and robust sales techniques...
Top Services:
Customer Support
Call Centers
Phone Answering Services
BPO
Direct Marketing
Show more
Location
Makati, Philippines
Number of Employees
100 - 249
Average Hourly Rate
$8/hr
Portfolios Count
3 Projects Listed
Loop Contact Solutions Services
Customer Support
Call Centers
Phone Answering Services
BPO
Direct Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Agora Business
One Blade
Medix Select
Stock Investor
Data sourced from the agency's DesignRush profile
Loop Contact Solutions Reviews & Testimonials
Bahia B Review from Google
4.0★
Bahia B's Review Sourced from Google
Mirdif uptown is the bestI’ve lived there for 2 years and it was amazing and I have met incredible people
B B Review from Google
4.0★
B B's Review Sourced from Google
Mirdif uptown is the bestI’ve lived there for 2 years and it was amazing and I have met incredible people
CHRISTINE ALCANTARA Review from Google
5.0★
CHRISTINE ALCANTARA's Review Sourced from Google
For me, the first impression would be lasting. And it's crucial how they make me feel, or what I initially feel in order for me to stay with a company. In comparison to the other company, Loop is still in the early stages, yet the upper management was really kind and considerate. And I've had a great time here so far. With the kind of individuals I'll be hanging out with, I'm confident I won't be sorry I chose Loop. :)
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4.9 4.9 (18)
AssistRing
No More Missed Business Calls
Assistring LLC is a customer-focused BPO partner that helps businesses scale through reliable, high-quality customer support and operational services. We combine skilled teams, efficient processes, and flexible delivery models to provide exceptional value, seamless customer experiences, and consistent...
Top Services:
Call Centers
Email Marketing
Digital Marketing
BPO
IT Services
Show more
Location
Stratham, New Hampshire
Number of Employees
100 - 249
Average Hourly Rate
$7/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
10 Projects Listed
AssistRing Services
Call Centers
Email Marketing
Digital Marketing
BPO
IT Services
Customer Support
Translation Services
HR Outsourcing
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Royal Nawaab Pyramid
Amazewholesale LLC
Techahoi LLC
Data sourced from the agency's DesignRush profile
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ASK 2 PRO
"Your Trusted Service Partner, Across the Nation."
ASK 2 PRO delivers expert virtual assistant services nationwide, helping businesses streamline tasks, boost efficiency, and expand their network. From admin to communication, we handle the details so you can focus on growth and success...
Top Services:
Web Development
Digital Marketing
AI Development
HR Outsourcing
Customer Support
Show more
Location
New York City, New York
Number of Employees
50 - 99
Average Hourly Rate
$7/hr
ASK 2 PRO Services
Web Development
Digital Marketing
AI Development
HR Outsourcing
Customer Support
Phone Answering Services
IT Services
Market Research
Branding
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Blue Wave Marketing
Fitness Machine Technicians
Urban key
Prime Edge Finance
Vital Care Solution
Data sourced from the agency's DesignRush profile
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USA Outsource Today
Outsource Smarter Grow Faster
USA Outsource Today is an American-led business process outsourcing (BPO) company that helps organizations scale operations through skilled talent and AI-driven solutions. The company provides cost-effective outsourcing services across customer support, sales development, back-office operations, and digital...
Top Services:
BPO
Phone Answering Services
Customer Support
Call Centers
Market Research
Show more
Location
Cebu City, Philippines
Number of Employees
50 - 99
Average Hourly Rate
$7/hr
USA Outsource Today Services
BPO
Phone Answering Services
Customer Support
Call Centers
Market Research
Direct Marketing
Translation Services
Transcription Services
Business Consulting
HR Outsourcing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
AUS EMR CONV
Target Public
DME
Data sourced from the agency's DesignRush profile
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TechSpeed
TechSpeed Inc: Women Owned Technology Company, Pioneering AI-Driven BPO Solutions
TechSpeed Inc is a Women Owned Technology company. Founded in 2002, it is the first AI-driven Business Process Outsourcing (BPO) provider. Pairing AI-driven technology automation and Human in the Loop support, TechSpeed enables businesses of all sizes to grow with scalable outsourcing solutions...
Top Services:
BPO
AI Development
eCommerce Development
Phone Answering Services
Customer Support
Show more
Location
Portland, Oregon
Number of Employees
100 - 249
Average Hourly Rate
$6/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
4 Projects Listed
TechSpeed Services
BPO
AI Development
eCommerce Development
Phone Answering Services
Customer Support
Transcription Services
Staff Augmentation
Web Design
Digital Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
WACOM
Hofstra Univercity
Merrill Lynch
C2 Financial Corporation
Griflan Design
Bridgetown Coffee
Direct Crown
Passport Unlimited
Data sourced from the agency's DesignRush profile
TechSpeed Reviews & Testimonials
Etienne Demeules Director of Finance & Valuation at DSMA
5.0★
Data Entry Review from Etienne Demeules
TechSpeed support is seamless with ongoing workflows or new ones. Using them on different files, they have great turnaround and make sure data always meets expectations
Diane Ernstsson Manager at JDXpert
5.0★
Data Entry Review from Diane Ernstsson
TechSpeed has been a wonderful solution for our data entry needs. Their project manager is super friendly, easy to work with, extremely responsive and clear. TechSpeed swiftly got us through a rough patch when we were very backed up on data entry projects. They went above and beyond to exceed our expectations for sooner-than-expected delivery of the projects for data entry. Their QA is spot-on and very thorough. TechSpeed has been so great to work with!
Mark Stefanski VP of Software at Compology
5.0★
Data Entry Review from Mark Stefanski
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Phone Answering Services Specializations

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Why People Trust DesignRush

Rated 4.8 on Google and 4.7 on Trustpilot, DesignRush Agency Directory is a reliable resource for finding phone answering services. We owe this to our executive selection team, which follows a strict screening process when featuring agencies on the platform, assessing key performance indicators, like portfolio, client reviews, and industry reputation.

Learn more about DesignRush Agency Ranking Methodology.

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Our dedicated team of agency experts actively searches the web for top-performing companies. We then pull information from their websites, online presence, and client testimonials to verify their status and qualifications prior to listing.
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Phone Answering Services FAQs

What are phone answering services?

Phone answering services are third-party companies that handle incoming calls for businesses. Instead of letting calls go to voicemail or pulling staff away from their work, these services provide trained professionals who answer on behalf of the business, take messages, transfer calls, or provide basic information.

How do professional answering services help businesses improve customer communication?

Professional answering services improve customer communication by making sure every call is answered quickly and professionally. This reduces wait times, prevents missed opportunities, and ensures customers always reach a real person instead of voicemail. For many businesses, this consistency builds trust and improves overall customer satisfaction.

Which types of businesses benefit most from using phone answering services?

Businesses that benefit the most from using phone answering services include:

Small businesses and startups gain professional call handling without hiring full-time staff
Medical, legal, and service providers ensure clients always reach someone for urgent or time-sensitive needs
E-commerce and customer support teams manage high call volumes and improve response times

What are the top-rated phone answering service providers on DesignRush in 2025?

The top-rated phone answering service providers on DesignRush in 2025 are:

What core and specialized services do phone answering companies provide?

Core services phone answering companies provide include:

Live call answering
Message taking and forwarding
Call transfers and routing
Appointment scheduling
Basic customer support and FAQs

Specialized services:

Order processing and payment handling
Bilingual or multilingual support
After-hours and 24/7 coverage
Industry-specific scripts (e.g., medical intake, legal intake)
CRM and software integrations for seamless data management

How much do phone answering services cost in 2025?

In 2025, phone answering services typically cost between $0.80 and $1.17 per minute, which equals about $20 to $45 per hour. Pricing depends on how calls are billed; some providers charge by the minute, some charge a flat fee per call, and others use a monthly subscription that includes a set number of minutes with extra charges for overages.

The final price also varies by factors like call volume, call duration, transfers, and how providers handle wrong numbers or spam calls.

How quickly can a business see improvements after adopting phone answering services?

Most businesses see improvements almost immediately after adopting a phone answering service. Calls stop going to voicemail, customers reach a live person faster, and staff get clear, timely messages. This shift alone can raise customer satisfaction from day one.

Over a few weeks, the benefits compound: fewer missed leads, smoother appointment scheduling, and better responsiveness to urgent issues. For companies with high call volumes, the difference in efficiency and professionalism is often visible within the first month.

What should you look for when choosing a phone answering service provider?

When choosing a phone answering service provider, look for:

24/7 availability and quick response times
Professional, well-trained agents who represent your brand
Transparent pricing and clear call reporting
Flexible plans that match your call volume and budget
Extra features like bilingual support, CRM integration, or industry-specific scripts
Strong reviews and proven track record with businesses like yours

What red flags suggest a phone answering service may not be reliable?

Red flags that suggest a phone answering service may not be reliable are:

Long hold times or frequent missed calls during testing
Vague or hidden pricing without clear breakdowns
Poor communication or unprofessional behavior from agents
Lack of transparency in call reports or performance data
No references, reviews, or proven track record
Limited availability, such as no after-hours or weekend coverage

What key questions should you ask before hiring a phone answering company?

Key questions you should ask before hiring a phone answering company include:

What pricing model do you use (per minute, per call, or monthly)?
How do you handle after-hours, weekends, and holidays?
Can your agents follow customized scripts for my industry?
Do you offer bilingual or multilingual support?
Which CRMs or tools can you integrate with?
How do you report on call activity and service performance?

How do professional answering services differ from in-house receptionists or call software?

An in-house receptionist works only during business hours and requires a salary, benefits, and training. Software solutions, while cheaper, usually rely on automated menus or voicemail, which can frustrate customers looking for a real person.

Answering services combine the best of both: live human support without the overhead of full-time staff. They provide 24/7 coverage, industry-specific scripts, and multilingual options, which most small teams can’t manage alone. Unlike software, they add empathy and judgment to calls, and unlike a single receptionist, they scale with call volume.

Which tools, CRM integrations, and multilingual features do top phone answering services use?

How legitimate is the content in the FAQs?

We’re committed to providing practical and accurate information to both businesses and agencies, so we turned to Chike Agbai, founder and CEO of Azumo, a fast-growing software development company. He shared his perspective on what qualifications to look for when hiring a customer support partner.

Chike Agbai spent nearly two decades as an investment banker on Wall Street, where he advised leading software companies such as Oracle, Salesforce, and Dell on high-stake transactions, before founding Azumo in 2016. Under his leadership, Azumo has grown into a multi-million-dollar business, creating software solutions for global brands like Meta, Discovery, and Zynga, as well as high-growth startups.

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