ALIMINA REYES HERNANDEZ Review from Google

5.0 ★

ALIMINA REYES HERNANDEZ's Review Sourced from Google

We have been using this call center for several months and we are very pleased. They answer calls quickly, the staff is friendly and well-trained, and the reports are clear and accurate. They have significantly improved the efficiency of our customer service.

Au-Niq Vybze Review from Google

5.0 ★

Au-Niq Vybze's Review Sourced from Google

I use Hit Rate with my business and they have been very professional and attentive to my concerns and needs. Any adjustment I request, they are able to make. Hit Rate has an easy to use platform with great service. I'd recommend to anyone.

Ms RobynHood Review from Google

1.0 ★

Ms RobynHood's Review Sourced from Google

They are a total ripoff. They play a good game to make it seem like they are doing something for you but reality they are not. You just waste your money with them. They string you along and then try blaming your leads as the reason they are not getting appts. That is false! Other people used the same leads and got results. Stay clear of these people. They are in the Philippines not in Chicago.

Zac Hood Review from Google

2.0 ★

Zac Hood's Review Sourced from Google

While nice people, I never felt my business was appreciated. Despite a hefty bill, I haven’t felt confident with the service I was provided as I have had continuing tax issues that were to be resolved with little to no communication let alone assistance. I had an initial meeting with a cpa who came recommended and was pawned off to an assistant who did help greatly through initial confusion but after the return process was “completed” I feel written off as Ive received more notices from what was to be a resolved tax year. Im sure they do good work as my parents have been satisfied with them but unless they’re handling or see you have substantial finances, you’re nothing to them.

Tyler Slesk Review from Google

5.0 ★

Tyler Slesk's Review Sourced from Google

Tanner Atkin has assisted with personal and business returns for years. He is not just available during tax time but is a great asset to my family and I through the year...Would definitely recommend!

Shelby Garner Review from Google

5.0 ★

Shelby Garner's Review Sourced from Google

We have used Mike Bruner at HintonBurdick for years now and have always been so impressed! Our taxes are always done quickly and professionally. The communication is open and easy and our questions are always answered quickly. We are always very impressed with the size of our returns as well! We love working with HintonBurdick!

Kellie Champagne Review from Google

1.0 ★

Kellie Champagne's Review Sourced from Google

Our company left Tandem HR when they hiked the prices in 2024. Apparently, they do not send employers, copies of W2's for companies that have left service. I'm supposed to reach out to each employee to get a copy. Nice job, for doing the one job you had.

Ryan Cobb Review from Google

5.0 ★

Ryan Cobb's Review Sourced from Google

Tandem HR has done a great job maintaining the white-glove service we have come to expect over the years. The HR, Payroll, and Benefits experts that engage with our team feel like true partners rather than a third-party vendor.

Heather Worth Review from Google

5.0 ★

Heather Worth's Review Sourced from Google

The quality support I receive from my contacts at Tandem HR is unbelievable. I don't even entertain outreach from other PEOs. Paola consistently goes above and beyond for Prevention First. She is always so pleasant, knowledgeable, responsive, and helpful! The rest of the team (Janet, Danielle, Jennifer, etc) is really great too!

Amanda Penn Review from Google

1.0 ★

Amanda Penn's Review Sourced from Google

Stay away. They are a corrupt company that cons businesses into using them. Their "health insurance" is terrible and the HR is absolutely useless. Would give 0 stars if possible.

Josh Ruchty Review from Google

2.0 ★

Josh Ruchty's Review Sourced from Google

Helpside makes it nearly impossible to obtain employer-supplemented healthcare due to their idiosyncratic method of defining a "full-time" employee. Despite averaging over 30 hours per week over a 5 month period, they refused to qualify me because a week-long vacation put me "under 30 hours" during one of my pay periods. They require some absurd number of consecutive weeks working over 30 hours before qualifying, so if you miss a day of work, you reset a 3-month eligibility process. I have been working as a full-time employee for 8 months now with a consistent schedule, but because of an occasional vacation day, I have yet to obtain benefits despite my employer instructing them to provide the benefits that are part of my compensation package. Other employees have been threatened or simply had their coverage canceled for single instances of dropping below the 30 hour mark. If you're an employer promising a benefits package to employees, beware of their inflexible process. If not incurring a legal liability, your employees certainly aren't going to be happy with coverage you supposedly offer.

Morgan Meacham Review from Google

5.0 ★

Morgan Meacham's Review Sourced from Google

I've worked here for two years now. It's a wonderful company that treats its employees well and takes great care working for it's clients. The managers hire only the best people who are eager to help, and have created a very positive, team-driven culture. People are promoted based on merit, and I've seen many people move from very basic positions to more career-oriented roles because they showed the initiative and skill to succeed in those roles. Whether you're considering working here or becoming a client, I recommend it.

Kassy's Locker Review from Google

5.0 ★

Kassy's Locker's Review Sourced from Google

Surecall Experts is a top-tier BPO call center known for exceptional customer service and professional outsourcing solutions. They offer businesses reliable support in areas such as customer care, technical assistance, and more. A good partner for your business!

Helius Review from Google

5.0 ★

Helius's Review Sourced from Google

SureCall Experts provides excellent customer service through their call centre services. Their team's experience and efficiency come through, as they respond quickly to all questions. A reliable partner for smooth customer interactions.

Julie Berdin Review from Google

5.0 ★

Julie Berdin's Review Sourced from Google

We have been a client of Surecall for well over 10 years. Surecall is an extension of our business and we continue to work closely with their team to ensure a high level of customer service.

Jeff Short Review from Google

2.0 ★

Jeff Short's Review Sourced from Google

Very inconsistent on the quality of calls answered and the quality seems to be decreasing. We lost quite a few potential customers in the last week due to "robotic" and emotionless agents who sound like they have no interest in doing their job. When you call in to discuss your business relationship, you find out your relationship manager is whomever answers the phone. Be prepared to discuss everything you expected and implemented when you were sold the plan all over again.

Jeff Tate Review from Google

1.0 ★

Jeff Tate's Review Sourced from Google

I would not recommend them unless you like paying for extra services over what it stated in your agreement. I found out they have deviated from my approved template for a long time. They did not have a good reason for why. I am paying $2 a minute for a call agent to ask additional questions over what I have approved. I think we all know why the additional question are being asked. I asked for a credit on my bills since I paid for the additional minutes and surprise!!!, I never heard back from them.

AJ Review from Google

5.0 ★

AJ's Review Sourced from Google

Thank Shanna & Andrea for providing us exceptional service. We appreciate all that you do for our team ! AJ

Shiela Marie Thompson Review from Google

1.0 ★

Shiela Marie Thompson's Review Sourced from Google

I had a great experience working here as an AM. But keeping the 200% withhold is i think not fair. This is something that I already worked for and something that i think I deserve. I know this may sound very desperate but I really need the funds especially now that my termination was sudden and abrupt. Thank you!

Lori Boxer Review from Google

5.0 ★

Lori Boxer's Review Sourced from Google

I reached out to 20four7VA almost a year and a half ago now because my friend and colleague, MigmanMedia, had used them to assist in web site creation for his customers and had good things to say. I wanted someone to help me with curating my published content from my web site as well as my social networks to create stories and reels on my Instagram and Facebook business pages. The young lady I've been working with, Dehaira Silva, has been wonderful to work with. She follows instructions, proof-reads her work, and asks questions when she needs more information or clarification. We also have a monthly Google-meet to catch up with each other, at which time she shows me the spread sheet she created comparing my Instagram and Facebook stats. From the initial reach-out, to the screening of appropriate candidates for my needs, to the final selection, and throughout the time I've been their client, the interface with 20four7VA management has also been very efficient. Everyone is friendly, responds in a timely manner, and it's been an excellent experience all around. Lori Boxer Weight★No★More℠ Diet Center, Inc.

Michael Bellina Review from Google

4.0 ★

Michael Bellina's Review Sourced from Google

I reached out to 20four7VA for help with an increased workload and they were able to come through. Raj has been awesome helping me with creating websites. They are easy to work with and I haven't had any issues with their output. They are a great company with great employees. I highly recommend them.

Nick Resto Review from Google

5.0 ★

Nick Resto's Review Sourced from Google

We're 30 days into using SignMore service, and I'm happy with the way the call flow is set up, and their communication has been excellent.

Fred Paskell Review from Google

5.0 ★

Fred Paskell's Review Sourced from Google

Amazing customer service and great functionality! Seemless integration into setting appointments and they are always trying to make sure they are exceeding my expectations. Highly recommend! Raving Fan Here!! 👍🏼👍🏼

Stasia Creek 406 East Realty Review from Google

5.0 ★

Stasia Creek 406 East Realty's Review Sourced from Google

Professional and consistent customer service and well trained responsive agents that manage phone calls. Setup was super easy and they went above and beyond to work with Google Voice. I highly recommended!

Alex Stone Review from Google

5.0 ★

Alex Stone's Review Sourced from Google

Partnering with Hire Live Support has been one of the best decisions for Our Company. Over the past two years, they have consistently delivered exceptional service and have handled our operations seamlessly, allowing us to focus on growth without any operational worries. We currently have a team of 13 experienced agents working with us through Hire Live Support across multiple departments, including Customer Support Representatives, Go-High Level Tech Experts, and exceptional Customer Experience Agents. The level of professionalism, dedication, and reliability they bring is truly outstanding. They have ensured smooth day-to-day functioning, provided well-trained resources, and managed our processes with complete accountability. Finding an outsourcing agency as reliable as Hire Live Support is rare. They have been the most dependable and trustworthy partner I’ve worked with, and I continue to be impressed by their commitment to excellence. I highly recommend Hire Live Support to anyone looking for a reliable outsourcing partner.

Brit Wilbanks Review from Google

1.0 ★

Brit Wilbanks's Review Sourced from Google

Please don't apply to companies open jobs posing as a candidate. The job market is hard enough for people out here, without businesses getting flooded with other businesses slide decks trying to make sales connections. Sincerely, The recruiter who had to look at your stupid slide deck.

Johnson Legal PLLC Review from Google

1.0 ★

Johnson Legal PLLC's Review Sourced from Google

As a small law office, we used AnswerFirst for about a year. We opted not to have calls recorded as their system has an irritating "beep" that sounds in the background while customers are on the phone. We thought things were going well. Several months later we signed up for CallRail, which recorded all incoming calls. We began to see a pattern of poorly handled calls. When we shared this information with management, and offered to provide the recording, they said "no thanks." The probems continued. For instance one caller asked if we did simple Wills. The AnswerFirst agent said, "No, we only do Estate Planning." After sharing these simple issues with management nothing changed. We asked if they could give us an adjustment to our bill based on the poorly handled responses. They said "No." We notified them this week we were switching carriers and they acted like they could care less. DO NOT use them as they cannot handle the simplest of calls.

Demetri Karoutsos Review from Google

5.0 ★

Demetri Karoutsos's Review Sourced from Google

Outstanding After-Hours Answering Service – Highly Recommend for Service-Based Businesses We've transitioned to AnswerFirst about four months ago for our after-hours answering service needs, and they’ve exceeded every expectation. Their live agent support, combined with responsive customer service and advanced technology integration, has provided our team with a seamless and professional solution that far surpasses our previous provider. What sets AnswerFirst apart is their adaptability to our unique workflows, quick response times, and overall attention to detail. As a service business, having a reliable, U.S.-based call center is essential and AnswerFirst delivers with consistency and clarity. Their platform gives us the functionality we need, and the quality of their after-hours call handling has significantly improved both our internal efficiency and our customer experience. If you're a service-based company looking for high-quality live agents, professional support, and a partner who understands urgency and accountability, I highly recommend AnswerFirst. Exceptional value, exceptional team. Demetri Karoutsos Director, CareMaster

Scott Lady Review from Google

5.0 ★

Scott Lady's Review Sourced from Google

Finally, and I mean FINALLY an inbound call center who does what they say they will do, and does it excellently. Danielle and Robert have been incredible helping me with my campaigns, and ensuring everything is flowing smoothly. I highly recommend giving them a shot for your call inbound call needs.

Lolita Prieto Review from Google

5.0 ★

Lolita Prieto's Review Sourced from Google

I HAVE NEVER WORKED WITH SUCH A DETAILED AND ACCOUNTIBLE CREDETIALING CO. RON DAVIS WAS AMAZING. HE HAD PATIENCE AND GUIDED ME STEP BY STEP. HE IS NOW OUR CREDENTIALING COMPANY.

ira cantor Review from Google

5.0 ★

ira cantor's Review Sourced from Google

Liam and his billing team have consistently delivered outstanding service. Their dedication, accuracy, and proactive mindset set them apart. Even in the face of complex billing challenges, they respond with clarity and efficiency, ensuring every detail is handled with care. Liam’s leadership reflects a deep understanding of the process and a strong commitment to excellence, which clearly influences the entire team. Their responsiveness, collaborative approach, and problem-solving abilities make them a truly invaluable partner. It’s a pleasure to work with such a reliable and high-performing team.

Christopher Kelley Review from Google

5.0 ★

Christopher Kelley's Review Sourced from Google

Liam and his billing team have been truly exceptional. Their dedication, precision, and proactive approach consistently stand out. They handle even the most complex billing scenarios with remarkable efficiency and clarity, ensuring that nothing falls through the cracks. Liam leads with professionalism and a deep understanding of the process, setting a high standard for the entire team. Their responsiveness, problem-solving mindset, and collaborative attitude have made them an indispensable part of the operation. It’s genuinely a pleasure to work with such a committed and high-performing team.

Brian Bertrand Review from Google

5.0 ★

Brian Bertrand's Review Sourced from Google

Hiring Physician Credentialing Company for their therapist credentialing services was one of the best decisions I've made for my practice. Their team was exceptionally knowledgeable and efficient, handling the entire credentialing process seamlessly. They took the time to understand my specific needs and provided customized solutions that streamlined my operations. Thanks to PCC, I can focus on my patients without worrying about administrative hurdles. I highly recommend their services to any healthcare provider looking to optimize their credentialing process.

alex john Review from Google

5.0 ★

alex john's Review Sourced from Google

Physician Credentialing Company has been an absolute game-changer for my practice. Their team took over the entire credentialing process and completed it much quickly than I was expecting. If you are a busy physician like me then I highly recommend their services.

Alex Lavarsse Review from Google

5.0 ★

Alex Lavarsse's Review Sourced from Google

super attentive, helped me a lot when I needed it most, I highly recommend it, excellent professional, I would give 1000 stars

Julieta Busico Review from Google

5.0 ★

Julieta Busico's Review Sourced from Google

The communication is transparent and seamless. They’re always available to answer any questions and provide updates on progress.

Jaiv Bolando Review from Google

5.0 ★

Jaiv Bolando's Review Sourced from Google

Logix BPO goes above and beyond in ensuring client satisfaction. Every project feels important to them, and they approach each one with a strong sense of commitment.

Lory Mae Velayo Review from Google

5.0 ★

Lory Mae Velayo's Review Sourced from Google

Logix BPO provides excellent customer support. Their quick response time and friendly approach make them stand out from other service providers. I’ve had a great experience with them.

Ruby Steward Review from Google

5.0 ★

Ruby Steward's Review Sourced from Google

Thank you so much for such excellent service! Very friendly and professional staff. Everyone we came in contact with was great! And the owner, Jordan Abele, was very attentive and hands on. He made sure our marketing campaign was as successful as it could be. I would highly recommend them for all of your inbound or outbound call center needs! Definitely plan to use them again in the near future.

Chris Mancuso Review from Google

5.0 ★

Chris Mancuso's Review Sourced from Google

Visionary is a top notch organization. They strive to be more than a partner but an extension of your organization. They can handle many functions with in an organization which makes the partnership so valuable. The Visionary team constantly work on training the team to ensure any customer interaction is handled in the most effective manner. Customer retention is key for both our businesses so having a team like Visionary partnering with us ensures our customers will have a good experience when dealing with a support agent and in turn wanting to return to us as technology changes in the future.

Anna william Review from Google

5.0 ★

Anna william's Review Sourced from Google

I am highly grateful to this company. With the expert advice and amazing services of digital marketing team of visionary now I am earning better profits every month. I really appreciate the Visionary Solutions team that help me to grow my business within a very short period of time. Thanks for the amazing results.

Ariana S Review from Google

5.0 ★

Ariana S's Review Sourced from Google

I've had a great experience working with Platonics for staffing support. Their team is super friendly and easy to work with. They took time to understand what I needed before recommending candidates. It all felt smooth and much less stressful than typical hiring. The staff they provided were professional and easy to integrate, and I felt like my opinions were really heard. I'd definitely recommend them for reliable remote staffing support.

Ron Shahaf Review from Google

5.0 ★

Ron Shahaf's Review Sourced from Google

Aly has been amazing to work with, professional, responsive, and extremely supportive throughout the process. Thank you Platonics for being the bridge between us and the Philippines. Great experience overall.

Jessica April Santos Review from Google

5.0 ★

Jessica April Santos's Review Sourced from Google

We worked with Platonics Solutions for operational and staffing support, and the experience has been consistently smooth and reliable. Their team helped us with recruitment, HR coordination, payroll, and admin tasks, which significantly reduced our internal workload. What I appreciate most is how they take time to understand the role requirements and company culture before recommending candidates. The profiles they provide are well-screened, which saves time and leads to better hiring decisions. Communication is clear, timelines are respected, and they stay responsive throughout the process. For companies that need dependable remote staff and structured operational support, Platonics Solutions is a practical partner. They make scaling easier without the usual administrative burden, and their professionalism shows in every step of the engagement.

Jackie B Review from Google

1.0 ★

Jackie B's Review Sourced from Google

Extremely disappointing experience with Answer United. We signed up expecting a professional answering service that would follow our script, properly represent our company, and provide transcripts/recordings of calls as promised. None of that happened. Within the first weekend of service, we lost multiple jobs due to calls being handled poorly and the script not being followed. The representatives often sounded unfamiliar with our business and procedures, which reflected badly on our company. When we requested transcripts and recordings, we were told would be available; they were never provided. Customer service was also very frustrating to deal with. When I asked for a refund because the service was not delivered as agreed, I was told they had already invested time setting up the account and script. We invested employee time into that process as well, only for the agreed-upon procedures to be ignored. After bringing up these issues, communication largely stopped, and calls/emails went unanswered. Based on our experience, I would strongly recommend looking elsewhere if you want an answering service that will professionally represent your business.

Deep R Review from Google

3.0 ★

Deep R's Review Sourced from Google

I used their service for a little over a year. They are very good at taking calls and usually answer them promptly. They would then pass on the message via email, though often some things in the message didn't make it across. However, if that was all I needed, then an answering machine would have been enough, I hired them as a virtual receptionist and to make appointments. Ultimately I left their service because, after more than a year they seemed to know very little about my business, they routinely had trouble answering callers' basic questions about the business. They often bungled appointment taking and I felt they were costing me business. I worked with them multiple times to change the script but still to no avail, they just didn't do a very good job as a VR. I think using them as a message-taking service is fine but would not expect anything more of them.

Jon Liebertz Review from Google

5.0 ★

Jon Liebertz's Review Sourced from Google

Our favorite vendor, Answer United! As a growing company with a handful of Customer Care staff inhouse, we had a critical need to find a partner that could handle our call influxes during prime time as well as assist in creating an Emergency Line which our clients could use that would reach our after hours manager. Barbara and the Answer United group have exceeded our expectations in not only the quality of service, but their ability to make small, custom changes that really boost our ability to provide a higher level of communication to our customers. Looking forward to expanding our business relationship into the 2020 year!