Browse top customer service outsourcing companies that deliver scalable, 24/7 support solutions designed to streamline operations and reduce costs through advanced support technology. For businesses seeking local expertise, explore American customer service outsourcing companies that provide high-quality service tailored to domestic markets.

Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.

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  • SDR Teams, Lead Generation & Call Center Services for B2B Companies

    Munzai Solutions provides dedicated SDR teams, inbound call handling, and outbound lead generation for growing companies. We help businesses generate qualified meetings, manage customer inquiries, and build consistent sales pipelines without the cost of hiring in-house teams...

    Top Services:

    • Customer Support
    • Business Consulting
    • Call Centers
    • Email Marketing
    • CRM Consulting
    • Show more
    Location
    Manchester, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $35/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    12 Projects Listed

    Munzai Solutions Services

    • Customer Support
    • Business Consulting
    • Call Centers
    • Email Marketing
    • CRM Consulting
    • Managed Services
    • BPO
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Souqh
    • Maxyfi
    • Konch
    • Skriber
    Data sourced from the agency's DesignRush profile

    Munzai Solutions Reviews & Testimonials

    • Davey Warren 🍐
      Davey Warren 🍐 CEO at Pearagon
      5.0

      Outbound Review from Davey Warren 🍐

      Munzai Solutions has been a great partner for our outbound outreach. What stood out most was their communication. They checked in with us daily and weekly, kept us updated every step of the way, and worked closely with us to identify our target clients and the best directions to pursue. That level of consistent communication made the whole engagement feel efficient and collaborative, and it is a big reason we felt we got the best bang for our buck. We enjoyed working with them and would recommend them to other companies looking for a communicative, responsive outbound partner.

    • Sam Bartow Moreno
      Sam Bartow Moreno Founding GTM Director at CourtNexa
      5.0

      Appointment Setting Review from Sam Bartow Moreno

      Munzai Solutions are amazing to work with. They got started immediately and booked multiple meetings in the first few days. I’m very happy with the results and the support they offered us. If you’d like to ask any questions about the service feel free to contact me at +1 458 600 8797I’m very satisfied. And would highly recommend them.

    • Brian Oltmanns
      Brian Oltmanns CEO at GoFindBuild
      5.0

      Call Centers Review from Brian Oltmanns

      I am very happy with this team and their performance. They were organized, provided consistent updates, and always made suggestions to pivot if results were falling short. I would highly recommend them.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Connecting Brands

    A global Digital Marketing Agency helping brands streamline and scale their business with bespoke SEO, Social Media Marketing, PPC, Email Marketing, Content Marketing, Database generation, Lead Generation, Branding, and Website development solutions.We help you grow your business online...

    Top Services:

    • SEO
    • Digital Marketing
    • WordPress Website Design
    • Digital Services
    • Social Media Marketing
    • Show more
    Location
    Pune, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $15/hr
    Minimal Budget
    Under $1,000

    Espial Solutions Services

    • SEO
    • Digital Marketing
    • WordPress Website Design
    • Digital Services
    • Social Media Marketing
    • Content Marketing
    • Email Marketing
    • PPC
    • Customer Support
    • eCommerce
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • TelerainMD
    • Boomerang Transportation
    • Bow and Baan Technology Services Pvt. Ltd.
    Data sourced from the agency's DesignRush profile

    Espial Solutions Reviews & Testimonials

    • Ahmed Iqbal Khan
      Ahmed Iqbal Khan Senior O&M Engineer at Amin Renewable Energy Company SAOC at Amin Renewable Energy Company SAOC
      5.0

      PPC Review from Ahmed Iqbal Khan

      Espial worked for us to deliver quality leads through PPC campaigns. Our challenge was that we hardly had 1% conversion from all the clicks that we were getting through Google Adwords. Within a month our lead to conversion increased from 1% to 5%, that was a remarkable achievement. They know which design and content works best. The level of communication and responsiveness that we receive from them makes them incredibly easy to work with.

    • Saurabh Agarwal
      Saurabh Agarwal IT Manager at TelerainMD Inc
      5.0

      SEO Review from Saurabh Agarwal

      We are very satisfied with the services received so far in these 7 months. Because of Espial Solution's efforts, the site's traffic boosted and most keywords used got high-rankings on Google search. As a result, the client receives more organic conversions and customer satisfaction. The team is very professional and punctual.

    • Rajeev Mehta
      Rajeev Mehta President at Medical Transportation Company
      5.0

      Digital Marketing Review from Rajeev Mehta

      Working with them is quite fluid, they are available 24 hours of the day. Thanks to the work of Espial Solutions, website traffic increased and sales grew by almost 50%. The workflow is fluid, as the team is available all day. The client is impressed with the analytical way that Espial Solutions did their work, studying the business model first before starting. 

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Hugo

    VerifiedVerified by the DesignRush team for authenticity and credibility.

    World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages

    Hugo provides secure, end-to-end customer support, back office, AI operations, and trust & safety solutions for US-based and global clients. We are PCI DSS, ISO 27001, HITRUST, SOC 2 certified and HIPAA & GDPR compliant, to serve regulated industries including fintech, healthcare, and SaaS platforms...

    Top Services:

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Transcription Services
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed

    Hugo Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Transcription Services
    • Translation Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Google
    • Meta
    • Outschool
    • Topicals
    • Attentive
    • Faire
    • Sakara
    • Aurora
    Data sourced from the agency's DesignRush profile

    Hugo Reviews & Testimonials

    • Greg Digneo
      Greg Digneo founder at content guppy
      5.0

      B2B Review from Greg Digneo

      Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.

    • Nimmit Shah
      Nimmit Shah Owner at Pi Asset Management Ltd
      5.0

      BPO Review from Nimmit Shah

      Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.

    • Jambu Subramanian
      Jambu Subramanian Senior Manager of Operations at Kasha Global
      5.0

      Customer Support Review from Jambu Subramanian

      Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Protel BPO, nothing matters more than how your customers view your brand how they interact with it

    Protel BPO, located in Belize City, Belize, is a leading and locally owned outsourcing provider. Since 2013, it has been delivering exceptional INBOUND and OUTBOUND omnichannel contact center services of the highest quality...

    Top Services:

    • Call Centers
    • BPO
    • Customer Support
    • Phone Answering Services
    • Show more
    Location
    Belize City, Belize
    Number of Employees
    500 - 999
    Average Hourly Rate
    $14/hr
    Minimal Budget
    $50,000 & Up

    ProtelBPO Services

    • Call Centers
    • BPO
    • Customer Support
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • J Crew
    • Sight Partners
    • Blue Valley
    Data sourced from the agency's DesignRush profile

    ProtelBPO Reviews & Testimonials

    • Jeffrey Warren
      Jeffrey Warren Customer Experience Expert at Macy's
      5.0

      Call Centers Review from Jeffrey Warren

      While working with Protel BPO, I had the pleasure of experiencing what can only be described as outstanding contact center service. From the get go, it was evident that the agents at the call center go above and beyond to ensure customer satisfaction and a quality experience. The representatives at Protel BPO were not only courteous but also highly knowledgeable about our products and services. They patiently listened to inquiries and provided detailed and accurate information, demonstrating a deep understanding of our company's offerings. What truly stood out was the efficiency of the call handling process. Clients experienced short wait times, and once connected, the representatives were quick to address their questions or concerns. The agents' professionalism was commendable. They always conveyed a genuine willingness to assist and went the extra mile to ensure customer satisfaction. It's evident that Protel BPO places a high value on providing top-notch service to its customers. I feel that it comes easy to them, probably because of the "Belizean" culture. Overall, my interaction with Protel BPOs call center surpassed my expectations. The combination of courteous representatives, efficient call handling, and a commitment to customer satisfaction makes them stand out in the space of customer service. I highly recommend Protel BPO's call center for anyone seeking a positive and hassle-free customer experience.

    • Jackie Capalleja
      Jackie Capalleja Customer Service Manager at Allstate
      5.0

      Call Centers Review from Jackie Capalleja

      As the Allstate manager involved in our partner relationship with ProtelBPO, I was extremely pleased with their inbound call center services. Their dedicated team efficiently handled our customer inquiries and requests with remarkable professionalism. The availability of 24/7 support ensured clients received prompt assistance. ProtelBPO's agents are well-trained and always eager to learn more. They take pride in having a deep understanding of our industry and our company's products and service offerings. The seamless integration of technology when needed enhanced and simplified our team's ability to oversee and manage their team. Their commitment to excellence is evident in every interaction, making them an invaluable partner in delivering top-notch customer service.

    • Paul Benefit
      Paul Benefit Regional Head Of Customer Service at H&M
      5.0

      Call Centers Review from Paul Benefit

      I am very pleased and impressed with Protel BPO's inbound call center services. Their team is professional and focused on quality. They have consistently delivered exemplary customer service, addressing our customers' queries and concerns with the utmost professionalism. The team at Protel has been proactive, responsive, and efficient, ensuring smooth operations and great customer satisfaction. We greatly appreciate their dedication and expertise, making Protel an invaluable partner for our customer service efforts.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Expect more from your Contact Center Partner.

    Blue Valley Marketing (BVM) provides exception INBOUND and OUTBOUND Call Center Services. Since 1991 BVM has supported businesses operating in B2B, and B2C industries with six US Based locations. We have successfully completed over 5000+ projects in various industries...

    Top Services:

    • Call Centers
    • Customer Support
    • BPO
    • Phone Answering Services
    • Show more
    Location
    Home, Kansas
    Number of Employees
    250 - 499

    Blue Valley Marketing Services

    • Call Centers
    • Customer Support
    • BPO
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IBM
    • Cisco
    • Microsoft
    • Red Hat
    • NVIDIA
    • AWS
    • Salesforce
    • Verizon
    • Endeavor
    Data sourced from the agency's DesignRush profile

    Blue Valley Marketing Reviews & Testimonials

    • Kendra Brassfield
      Kendra Brassfield Chief Executive Officer at NeoLife International
      5.0

      Call Centers Review from Kendra Brassfield

      Blue Valley Marketing has been a game-changer for our health and fitness company. Their call center services are top-notch. They've helped us connect with our clients seamlessly, providing exceptional support. Our overall experience with them has been nothing short of fantastic

    • Anne Marie Lukin
      Anne Marie Lukin Franchise Owner at Planet Fitness
      5.0

      Call Centers Review from Anne Marie Lukin

      They provided exceptional customer support that went beyond mere service. Their dedication is unrivaled, from handling inquiries about fitness programs to ensuring client satisfaction. Blue Valley Marketing delivered flawlessly on the project, which required not only efficiency but also a genuine understanding of our brand ethos. Their personalized approach, which is evident in every call, demonstrates their dedication to our wellness mission. We highly recommend their services for the ideal combination of professionalism and a personal touch.

    • Rhonda Mercaldo
      Rhonda Mercaldo Owner/Operator at Jimmy John's
      5.0

      Call Centers Review from Rhonda Mercaldo

      From the very beginning, their team demonstrated professionalism and dedication. They were always just a call away, ready to assist with customer inquiries, reservations, and feedback. The level of service was outstanding, with their agents showcasing an in-depth knowledge of our menu and our restaurant's unique selling points. They truly felt like an extension of our team. Blue Valley's performance was consistently impressive, ensuring no call went unanswered, and every customer felt valued. Their proactive approach in resolving issues and providing insightful suggestions for improving our customer experience was invaluable. The level of care and attention they gave to our patrons was evident in the positive feedback we received. In summary, my overall experience with Blue Valley was top-notch. They played a crucial role in enhancing our customer service and contributed to the success of our restaurant. I highly recommend their services to any business in need of a reliable and customer-focused inbound call center.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • US-Based Outbound SDR Agency. Boutique. Multi-Channel. Real Pipeline.

    Leadium is a US-based B2B outbound SDR agency running cold email, cold calling, and LinkedIn programs for companies that need qualified pipeline without building an in-house team. Boutique model. 100% US-based execution. Founder-led delivery on every account...

    Top Services:

    • Email Marketing
    • BPO
    • CRM Consulting
    • Business Consulting
    • Direct Marketing
    • Show more
    Location
    Las Vegas, Nevada
    Number of Employees
    50 - 99
    Average Hourly Rate
    $50/hr
    Minimal Budget
    Under $1,000

    Leadium Services

    • Email Marketing
    • BPO
    • CRM Consulting
    • Business Consulting
    • Direct Marketing
    • Customer Support
    • Market Research
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Square
    • Rackspace
    • Microsoft
    • LG
    • DirecTV
    • OSRAM
    • Time Logistics
    • Palo Alto Networks
    • Amada Senior Care
    • brightwheel
    Data sourced from the agency's DesignRush profile

    Leadium Reviews & Testimonials

    • Scott Proffitt
      Scott Proffitt VP of Sales at Energy Assurance
      5.0

      AI Marketing Review from Scott Proffitt

      Our monthly leads have gone up by 3x with Leadium. This allows us to focus on production efficiencies.

    • Sam Jennings
      Sam Jennings Sales Manager at Best Bees Company
      5.0

      Call Centers Review from Sam Jennings

      Finding Leadium changed the way our team operates. They've been able to fill our pipeline with the people we want to talk to so we can focus on beekeeping.

    • Marcos Moura
      Marcos Moura Founder and COO at Amada Senior Care
      5.0

      Call Centers Review from Marcos Moura

      Leadium is able to speak to our prospects as if they're Amada themselves. They're filling our pipeline in a way we couldn't!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • FIRST CLASS CX DOMAIN EXPERTISE

    RAYA Customer Experience is a world-class business process outsourcing (BPO) and contact center outsourcing (CCO) service provider offering customer experience management, seat rental solutions, back-office, and digital services to global clients, including global Fortune 1000 companies in Europe, the Middle...

    Top Services:

    • Phone Answering Services
    • BPO
    • Call Centers
    • HR Outsourcing
    • Customer Support
    • Show more
    Location
    Giza, Egypt
    Number of Employees
    250 - 499
    Average Hourly Rate
    $100/hr
    Portfolios Count
    2 Projects Listed

    Raya Contact Center Services

    • Phone Answering Services
    • BPO
    • Call Centers
    • HR Outsourcing
    • Customer Support
    • IT Services
    • Big Data Analytics
    • IT Compliance Solution
    • Managed Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IAOP
    • Ryan Strategic Advisory
    • GCXA21
    Data sourced from the agency's DesignRush profile

    Raya Contact Center Reviews & Testimonials

    • Peter Ryan
      Peter Ryan Owner at Ryan strategic advisory
      5.0

      Phone Answering Services Review from Peter Ryan

      With a background in providing both digital and voice-based interactions, RAYA has cultivated a series of clients throughout the region, across both mature and emerging verticals.

    • David Rickard
      David Rickard Vice President at Everest Group
      5.0

      Call Centers Review from David Rickard

      Raya CX leverages strategic partnerships with leading technological providers and its own proprietary solutions like RCX Connect, RCX Pulse, and RCX ERP to provide end-to-end digital CX services. In the EMEA region, it is known for its proactive problem-solving, pricing structure, operational efficiency, and relational management. In 2022, it has achieved substantial revenue growth by diversifying into new industries, expanding delivery locations, and enhancing digital engagements.

    • Debi Hamill
      Debi Hamill CEO at IAOP
      5.0

      Call Centers Review from Debi Hamill

      A big thank you and congratulations to the companies named to the 2022 Global Outsourcing 100® for rising to the occasion in a particularly challenging year”, said IAOP CEO, Debi Hamill. “Your tenacity, grit, and leadership were critical to ensuring our industry came out the other side of the global pandemic and we’re pleased to recognize you for your quality and performance excellence.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Be Boundless

    Dedicated remote teams from India, starting at $5/hour. 500+ pre-vetted professionals. Operated by LegelpTech Outsourcing Pvt Ltd (ISO 27001:2022 certified). 5-day risk-free trial. 48-hour shortlist. Founded 2021 by Ashu Mishra & Chandra Prakash. Serving SMB and mid-market clients globally...

    Top Services:

    • Staff Augmentation
    • Cybersecurity
    • Accounting
    • Customer Support
    • IT Services
    • Show more
    Location
    Cheyenne, Wyoming
    Number of Employees
    250 - 499
    Average Hourly Rate
    $5/hr
    Minimal Budget
    Under $1,000

    Zedtreeo Services

    • Staff Augmentation
    • Cybersecurity
    • Accounting
    • Customer Support
    • IT Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • NDA Bound
    • NA
    • NDA
    Data sourced from the agency's DesignRush profile

    Zedtreeo Reviews & Testimonials

    • Muhammad Anas Asghar
      Muhammad Anas Asghar Manager at Everest Moving
      5.0

      IT Services Review from Muhammad Anas Asghar

      The greatest benefit to us was the lack of a need to take someone from the ground up. Our expert was familiar with AI workflows and recommended a few improvements that streamlined our day-to-day tasks.

    • Muzamil shah
      Muzamil shah CO Manager at Howards Van line
      5.0

      IT Services Review from Muzamil shah

      Unlike a traditional freelancer platform, where you must search through hundreds of profiles, Zedtreeo is different. They provided us with a pre-selected short list and these candidates had already been tested. This saved us hours that it would have taken and made the decision easier.

    • Saqib Jalil
      Saqib Jalil General Manager at Sinatra Moving Group
      5.0

      IT Services Review from Saqib Jalil

      Thanks to Zedtreeo's work, the client improved lead quality, streamlined their sales process, and enhanced reporting accuracy. The team managed the project professionally, communicated clearly, and delivered milestones on time. Zedtreeo was responsive to requirements and adapted to feedback.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Epic Marketing for Growing Brands.

    Dear entrepreneurs and small businesses: we see you, and we're here to help you thrive. We know you're facing challenges that would make even the most seasoned CEO break a sweat. That's why we've crafted marketing solutions that are as affordable as they are impactful...

    Top Services:

    • Digital Marketing
    • Digital Services
    • Branding
    • Content Marketing
    • Video Marketing
    • Show more
    Location
    Birmingham, Alabama
    Number of Employees
    50 - 99
    Average Hourly Rate
    $9/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    4 Projects Listed

    Lumikha Teams Services

    • Digital Marketing
    • Digital Services
    • Branding
    • Content Marketing
    • Video Marketing
    • Email Marketing
    • Social Media Marketing
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Apollo Lettings
    • AirLegit
    • Curran Daly +Associates
    • GetDevs
    • Camplify
    • Knowedia
    • Study.com
    • Thames River Investments
    • WorkFlex Solutions
    • Westcott Dyson
    Data sourced from the agency's DesignRush profile

    Lumikha Teams Reviews & Testimonials

    • Cade Taylor
      Cade Taylor Digital Marketing Manager at Acuren
      5.0

      SEO Review from Cade Taylor

      They provides SEO, PPC, and website optimization services for an NDE/NDT, inspection, and engineering company. Their work has included SEO strategy development, paid media ads, and web development.

    • Jak Akdogan
      Jak Akdogan CEO & Founder, at Cevaheer
      5.0

      SEO Review from Jak Akdogan

      Lumikha Teams provides SEO services for a skin and haircare company. They focus on improving the client's organic search visibility and monitoring performance. Their work includes technical SEO.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Offshore Data Entry Service: Precision, Speed and Security

    Top Offshore BPO company...

    Top Services:

    • BPO
    • Accounting
    • Customer Support
    • Market Research
    • Web Design
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    100 - 249
    Average Hourly Rate
    $5/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    4 Projects Listed

    Offshore India Data Entry Services

    • BPO
    • Accounting
    • Customer Support
    • Market Research
    • Web Design
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • allianze bpo
    • nexgen
    • india data entry
    Data sourced from the agency's DesignRush profile

    Offshore India Data Entry Reviews & Testimonials

    • Lisa Rozario
      Lisa Rozario Marketing Manager at D.E Exports LLC
      5.0

      Document Digitization Review from Lisa Rozario

      We approached offshore data entry for our data entry process. They adeptly transformed our process. An excellent and efficient team, delivering quality work on time. I recommend Offshore India Data Entry for data entry requirements.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Elevating Business Operations Efficiently

    Televator Solutions Private Limited is a business process outsourcing (BPO) company providing scalable operational support to businesses in India and international markets. The company offers customer support, lead generation, appointment setting, virtual assistance, back-office operations, data processing...

    Top Services:

    • Web Design
    • Web Development
    • WordPress Website Design
    • CRM Consulting
    • Big Data Analytics
    • Show more
    Location
    Nagpur, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $75/hr

    Televator Solutions Private Limited Services

    • Web Design
    • Web Development
    • WordPress Website Design
    • CRM Consulting
    • Big Data Analytics
    • IT Services
    • BPO
    • Phone Answering Services
    • Call Centers
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Urfa Marbles
    • Anova Enterprises
    • Star Events
    Data sourced from the agency's DesignRush profile
  • Delivering Value Scientifically

    Cybage is an information technology company specializing in outsourced product engineering and IT consulting services. With over three decades of experience, we are a leader in software development, partnering with some of the world's largest independent software vendors (ISVs) and enterprises. Our team of...

    Top Services:

    • Software Development
    • IT Services
    • Cloud Consulting
    • Web Development
    • IoT
    • Show more
    Location
    Pune, India
    Number of Employees
    1000 & Up

    Cybage Services

    • Software Development
    • IT Services
    • Cloud Consulting
    • Web Development
    • IoT
    • AI Development
    • DevOps Consulting
    • Digital Marketing
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Forever New
    • Fujifilm
    • LexisNexis
    Data sourced from the agency's DesignRush profile

    Cybage Reviews & Testimonials

    • Raj D
      Raj D Review from Google
      5.0

      Raj D's Review Sourced from Google

      The best place to work. Understands individual's skills and groom them well to enrich. Most people have/are working for years.

    • Ravindra Vangipuram
      Ravindra Vangipuram Review from Google
      4.0

      Ravindra Vangipuram's Review Sourced from Google

      It's also called as twin towers of Cybage. It is located near East Avenue. The other Cybage office is in West Avenue. These are two similar towers. There is a fountain within the campus with some greenery. There are either pool or table tennis tables on each floor. The work culture is nice which you find in other locations as well.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • AI-Powered Medical Billing Company

    Dastify Solutions is an Austin, Texas-based revenue cycle management (RCM) firm with a presence in California, specializing in AI-driven medical billing, credentialing, and accounts receivable (AR) recovery...

    Top Services:

    • BPO
    • Email Marketing
    • SEO
    • Digital Marketing
    • Social Media Marketing
    • Show more
    Location
    Austin, Texas
    Number of Employees
    100 - 249
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed

    Dastify Solutions Services

    • BPO
    • Email Marketing
    • SEO
    • Digital Marketing
    • Social Media Marketing
    • Managed Services
    • IT Services
    • Business Consulting
    • Call Centers
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Beauty Industry
    • Health Care Industry
    • Wellness & Fitness Industry
    Data sourced from the agency's DesignRush profile

    Dastify Solutions Reviews & Testimonials

    • Yami Sozi MD
      Yami Sozi MD Review from Google
      5.0

      Yami Sozi MD's Review Sourced from Google

      We’ve been partnering with Dastify Solutions for our mental health practice, and they have been absolutely fantastic to work with. The onboarding process was seamless, thanks to Andy Adams on the sales side he was incredibly nice, patient, and made sure all our initial questions were answered. On a day-to-day basis, Ricky, our operations manager, has been a total lifesaver. He handles all of our billing and complex mental health prior authorizations flawlessly. It’s a huge relief knowing our claims are in such capable hands. Highly recommend them!

    • Jesse Vaughan
      Jesse Vaughan Review from Google
      5.0

      Jesse Vaughan's Review Sourced from Google

      I’ve worked with four medical billing companies over the past decade. Dastify Solutions is in a different league. Their 97.4% first-pass acceptance rate isn’t marketing — we verified it against our own EOB data. Their credentialing and provider enrollment services managed five new providers last year with zero billing gaps. On the accounts receivable management side, our days in AR dropped from 52 to 31 and collections improved over 30%. For any growing practice evaluating medical billing services, Dastify delivers the precision and compliance most RCM companies only promise.

    • Robert Coleman
      Robert Coleman Review from Google
      5.0

      Robert Coleman's Review Sourced from Google

      Running a behavioral health practice with 12 providers across psychiatry and substance abuse treatment means complicated billing. We brought in Dastify Solutions for end-to-end revenue cycle management and the results were immediate. Their credentialing services got three new providers paneled in under 45 days. They restructured our charge capture, implemented real-time eligibility verification, and our net collection rate jumped from 89% to 96%. Their AR management team lets nothing fall through the cracks. Dastify doesn’t just process claims — they protect your revenue.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • You Can Do Anything, But Not Everything Start Delegating, Start Succeeding: EVA Is Here To Help.

    Essential Virtual Assistant LLC, established in February 2023, is a leading provider of virtual assistant services based in Riviera Beach, Florida. Our mission is to empower businesses by offering tailored administrative support, enabling them to focus on core operations and achieve greater efficiency...

    Top Services:

    • Social Media Marketing
    • Transcription Services
    • Customer Support
    • Email Marketing
    • Show more
    Location
    West Palm Beach, Florida
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    Under $1,000

    Essential Virtual Assistant Services

    • Social Media Marketing
    • Transcription Services
    • Customer Support
    • Email Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • XD Event Hall & Catering
    • Ultra Air Conditioning
    • Evans Air Ducts
    • Kofi's Not So Wine & Wifi Bar
    • TLC Coffee Bar & Co.
    • NAACP
    • Upaya
    • Blue Line Law Firm
    • Neighborhood Allies
    • Kamilah Lee
    Data sourced from the agency's DesignRush profile
  • Empowering Customer Experience with AI and Human Expertise-Customized Care Solutions by D3Mynds.

    Empowering Customer Experience with AI and Human Expertise-Customized Care Solutions by D3Mynds. Where AI Meets Human Touch D3Mynds Delivers Customized Customer Care Solutions for a New Era...

    Top Services:

    • BPO
    • Business Consulting
    • Call Centers
    • Phone Answering Services
    • Customer Support
    • Show more
    Location
    Delhi, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $10/hr
    Minimal Budget
    Under $1,000

    D3Mynds Services

    • BPO
    • Business Consulting
    • Call Centers
    • Phone Answering Services
    • Customer Support
    • Transcription Services
    • HR Outsourcing
    • Market Research
    • Accounting
    • Translation Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Software & IT Services Industry
    • Corporate Services Industry
    • Entertainment Industry
    Data sourced from the agency's DesignRush profile
  • Innovation | Talent | Excellence

    FlairsTech has grown rapidly and steadily into the Technology-driven Managed Services Provider (MSP) it is today. Headquartered in Canada, with over 1000 carefully selected talents across our five offices, a global audience of over 100 partners relies daily on our services...

    Top Services:

    • Customer Support
    • Software Development
    • Managed Services
    • Software Testing
    • IT Services
    • Show more
    Location
    Montreal, Canada
    Number of Employees
    1000 & Up
    Minimal Budget
    $25,000 - $50,000
    Portfolios Count
    3 Projects Listed

    FlairsTech Services

    • Customer Support
    • Software Development
    • Managed Services
    • Software Testing
    • IT Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • ValSoft
    • FlightHub
    • NASDAQ-listed Software Integrator
    Data sourced from the agency's DesignRush profile
  • Outsourcing Professional Bookkeeping and Accounting Services

    GRO IT Solutions Pvt Ltd is a Pune based Accounting and Bookkeeping solution provider for all kind of businesses across globally. We are happily serving Singapore based client since last 9 years. Since GRO IT's inception in 2014, our team of experts have fulfilled clients' business needs with agility and...

    Top Services:

    • Accounting
    • HR Outsourcing
    • Customer Support
    Location
    Pune, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr

    GRO IT Solutions Services

    • Accounting
    • HR Outsourcing
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • NGO Industry
    • Healthcare Industry
    • IT Industry
    Data sourced from the agency's DesignRush profile

    GRO IT Solutions Reviews & Testimonials

    • Devendra Zambare
      Devendra Zambare Review from Google
      5.0

      Devendra Zambare's Review Sourced from Google

      It is a great experience to be a part of GRO IT solutions. The company has very supportive senior staff and colleagues. The company maintains good and friendly working environment with occasional celebrations in between.

    • Kunal Mokate
      Kunal Mokate Review from Google
      5.0

      Kunal Mokate's Review Sourced from Google

      I am working with GRO IT Solutions Pvt Ltd for more than 2.5 year as a Accounts Executive,Great office to work. The company has very supportive senior staff and colleagues. It provides excellent work life balance to employees.

    • tushar rane
      tushar rane Review from Google
      5.0

      tushar rane's Review Sourced from Google

      The company has very supportive senior staff, management and colleagues. It provides excellent work life balance to employees. The company maintains good and friendly working environment with occasional celebrations in between. It is good place to start your career and improve your skills to get even higher career opportunities.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • 24/7 live answering for property professionals - real people, not bots

    Never miss a lead again. SignMore's U.S.-based receptionists answer calls and chats 24/7/365. We handle lead qualification, appointment scheduling, and emergency maintenance requests for property professionals. We guarantee real people, not bots...

    Top Services:

    • Phone Answering Services
    • Call Centers
    • Customer Support
    Location
    Portland, Oregon
    Number of Employees
    1000 & Up
    Minimal Budget
    Under $1,000

    SignMore Services

    • Phone Answering Services
    • Call Centers
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • McGraw Realtors
    • XS Asset Management
    • Chido Real Estate Investments
    • The Agency
    • ONXHomes
    • Quantive Property Management
    • Lang Management
    • RE/MAX
    • Keller Williams Heritage
    • Terra Bella Property Management
    Data sourced from the agency's DesignRush profile

    SignMore Reviews & Testimonials

    • Nick Resto
      Nick Resto Review from Google
      5.0

      Nick Resto's Review Sourced from Google

      We're 30 days into using SignMore service, and I'm happy with the way the call flow is set up, and their communication has been excellent.

    • Fred Paskell
      Fred Paskell Review from Google
      5.0

      Fred Paskell's Review Sourced from Google

      Amazing customer service and great functionality! Seemless integration into setting appointments and they are always trying to make sure they are exceeding my expectations. Highly recommend! Raving Fan Here!! 👍🏼👍🏼

    • Stasia Creek 406 East Realty
      Stasia Creek 406 East Realty Review from Google
      5.0

      Stasia Creek 406 East Realty's Review Sourced from Google

      Professional and consistent customer service and well trained responsive agents that manage phone calls. Setup was super easy and they went above and beyond to work with Google Voice. I highly recommended!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • We Are The Best Call Center Service For Your Business

    Established in 2019, we began operations with a 30-member team focused on domestic collections and recovery. Through consistent performance, operational discipline, and a client-centric approach, we have scaled to a 470-strong workforce. Today, we deliver comprehensive business process support with...

    Top Services:

    • Call Centers
    • IT Services
    • BPO
    • Phone Answering Services
    • Translation Services
    • Show more
    Location
    Bangalore, India
    Number of Employees
    250 - 499
    Average Hourly Rate
    $20/hr

    Upmint Finserv Pvt Ltd Services

    • Call Centers
    • IT Services
    • BPO
    • Phone Answering Services
    • Translation Services
    • Customer Support
    • Transcription Services
    • HR Outsourcing
    • Business Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IT Industry
    • Small Business Industry
    • Fintech Industry
    Data sourced from the agency's DesignRush profile

    Upmint Finserv Pvt Ltd Reviews & Testimonials

    • Mahantesh Lutimath
      Mahantesh Lutimath Review from Google
      5.0

      Mahantesh Lutimath's Review Sourced from Google

      Amazing atmosphere and very friendly people who support you when you are a fresher and guide you through everything.Recommend every college kids to join as a summer internship.

    • Preethi C
      Preethi C Review from Google
      3.0

      Preethi C's Review Sourced from Google

      its was a very supportive company ..i started my carrier hear......but too much pressure for work ...but a good company

    • syeda jabeen
      syeda jabeen Review from Google
      5.0

      syeda jabeen's Review Sourced from Google

      Very good company hemanth sir is very kind heart management is very cooperative I will prey to God this company should grow like sky

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Where Ideas Turn Into Scalable Products.

    CoderzHub is a digital agency that offers services ranging from website development, mobile app development, custom software developement and digital marketing...

    Top Services:

    • Mobile App Development
    • Web Development
    • eCommerce Development
    • Software Development
    • WordPress Website Design
    • Show more
    Location
    Plano, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000

    CoderzHub Services

    • Mobile App Development
    • Web Development
    • eCommerce Development
    • Software Development
    • WordPress Website Design
    • Web Design
    • UI/UX Design
    • Customer Support
    • HR Outsourcing
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • LED City USA
    • Campit.xyz
    • Optiano Pakistan
    • LeathersInn
    • Nur Manufacturing
    • Marina Builders & Developers
    • Golden Woods Development
    • Iwinto
    • Podconnect Studios
    • City Property UAE
    Data sourced from the agency's DesignRush profile
  • Growth Through Servant Leadership

    Etech is an omnichannel customer engagement solutions provider for some of the world’s leading and most respected brands. The experience Etech has gained across a wide range of business verticals allows us to continuously deliver exceptional, personal customer experiences...

    Top Services:

    • BPO
    • Call Centers
    • Customer Support
    • Business Consulting
    • Show more
    Location
    Nacogdoches, Texas
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $45/hr
    Minimal Budget
    $10,000 - $25,000

    Etech Services

    • BPO
    • Call Centers
    • Customer Support
    • Business Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Fintech Industry
    • Retail Industry
    • Hospitality Industry
    Data sourced from the agency's DesignRush profile

    Etech Reviews & Testimonials

    • Haley E C
      Haley E C Review from Google
      1.0

      Haley E C's Review Sourced from Google

      If only I had something nice to say but mom always said if you can't say nothing nice don't say nothing at all.

    • Charles Symmonds
      Charles Symmonds Review from Google
      1.0

      Charles Symmonds's Review Sourced from Google

      This company operates in violation of the law, calling numbers registered on the national DO NOT CALL list. The fact that people bother to register should be indication enough that your telemarketing calls are unwelcome.This is not the sign of a reputable company you should consider partnering with.

    • rahil jain
      rahil jain Review from Google
      1.0

      rahil jain's Review Sourced from Google

      Scammers! The person calling posed as Customer Service representative for my ISP. I had recently placed an order with my ISP and the caller knew about it. The person demanded that I pay the entire amount now otherwise the order wouldn't process. I argued saying that the rep yesterday said I don't have to pay until the service gets started. To which he replied that that's not how it works and I have to pay now otherwise they will sue me. I said call me back in half an hour and I will have my payment information ready. I didn't answer when I got the call back.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Crazy Good Outsourcing

    Trupp Global: Your Trusted Partner for Back-Office Support and Customer Experience Services...

    Top Services:

    • BPO
    • Customer Support
    • Call Centers
    • IT Services
    • Show more
    Location
    Bengaluru, India
    Number of Employees
    100 - 249
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000

    Trupp Global Services

    • BPO
    • Customer Support
    • Call Centers
    • IT Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Real Estate Sector
    • Big Data Company
    • Construction Sector
    Data sourced from the agency's DesignRush profile

    Trupp Global Reviews & Testimonials

    • Jyoti Chakrapani
      Jyoti Chakrapani Review from Google
      1.0

      Jyoti Chakrapani's Review Sourced from Google

      They hire in lots and then fire in bulk..just project based...and they cut your pf without actually holding one... rubbish company ...

    • Keerthi Kandra
      Keerthi Kandra Review from Google
      1.0

      Keerthi Kandra's Review Sourced from Google

      Wrost experience. I went interview and they are conducting one exam I have written all the things correct but they are telling wait i will discuss with manager and informing you like that. Totally they are wasted my time. Wrost experience

    • Akshay kumar
      Akshay kumar Review from Google
      1.0

      Akshay kumar's Review Sourced from Google

      Don't go here if your time is really value to you, because if any girl is waiting in reception for interview then don’t even think to attend interview because they will not hire you they will hire only that girl. managers will also come out of theirs cabin and chit chat with girls but no one will ask about you...company infrastructure is also not good.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Invensis Technologies Achieves 80% Payment Recovery Improvement for US Healthcare Client Through AI-

    Invensis Technologies Achieves 80% Payment Recovery Improvement for US Healthcare Client Through AI-Human Parallel Processing Model...

    Top Services:

    • Call Centers
    • Accounting
    • Logistics
    • Phone Answering Services
    • Customer Support
    • Show more
    Location
    Lewisville, Texas
    Number of Employees
    1000 & Up
    Portfolios Count
    4 Projects Listed

    Invensis Services

    • Call Centers
    • Accounting
    • Logistics
    • Phone Answering Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Philips
    • Trend West
    • GRM
    Data sourced from the agency's DesignRush profile

    Invensis Reviews & Testimonials

    • Sundar Kasyap
      Sundar Kasyap Review from Google
      5.0

      Sundar Kasyap's Review Sourced from Google

      Our small clinic in Texas was struggling with billing and insurance claims. Invensis’ Revenue Cycle Management services turned that around quickly. Claims are processed faster, and denials have decreased. They're professional, easy to work with, and understand the U.S. healthcare system inside out.

    • Prem Kumar
      Prem Kumar Review from Google
      5.0

      Prem Kumar's Review Sourced from Google

      We partnered with Invensis Inc for eCommerce support, and it's been a game-changer. Our order processing, returns, and customer service have become faster and more accurate. The team is responsive, US-business savvy, and really understands online retail. Highly recommend for any U.S.-based business looking to streamline operations.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews

Customer Service Outsourcing Company FAQs

What is a customer service outsourcing company?

A customer service outsourcing company is a third-party service provider that supplies businesses with trained agents to handle customer communications via email, live chat support, social media, SMS, and phone calls. Agents are trained to quickly and efficiently assist customers 24/7, allowing clients to focus on their core business processes.

How can outsourcing customer support help businesses streamline service operations?

Customer service outsourcing companies answer inquiries, address concerns, solve issues, and conduct sales transactions through select customer channels. Additionally, they recruit and train agents, build scripts, and audit calls, chats, and emails, all to help businesses streamline service operations.

Which businesses benefit most from outsourced customer support?

Outsourced customer support is most valuable for businesses with high ticket volumes, seasonal spikes, or repetitive inquiries. Industries like eCommerce, SaaS, fintech, travel, healthcare, gaming, and telecom often rely on it for 24/7 coverage, multilingual service, and cost-efficiency.

It also benefits fast-growing SMBs that need to scale quickly without building large in-house teams.

What are the top-rated outsourced customer service agencies on DesignRush in 2025?

Top-rated outsourced customer support service agencies on DesignRush in 2025 are:

  1. Simply Contact
  2. PEXLY
  3. WOW24-7
  4. HiredSupport
  5. Peak Support
  6. Odondo
  7. Global Response
  8. Unity Communications
  9. ROI CX Solutions
  10. Influx

What core and specialized support services do customer support outsourcing companies provide?

Customer support outsourcing companies provide the following services:

  • Phone support
  • Email support
  • Social media management
  • Live chat support
  • Customer communities and forums support
  • Video call support
  • Multichannel support

What are typical costs for outsourcing customer support in 2025?

Customer service outsourcing services cost an average of $8 to $15 per hour, depending on team size, agency location, type of customer channels, number of premium services, technology setup, and industry specialization. 

How quickly can a business see improvements in customer service metrics after outsourcing customer support?

Most businesses begin to see improvements in basic service metrics (response time, ticket backlog, coverage) within the first 2-4 weeks of outsourcing, once agents are trained and processes stabilize.

More advanced metrics like CSAT, NPS, and customer retention typically show measurable gains after 2-3 months, as the outsourced team fully adopts brand voice, product knowledge, and workflow optimizations.

What should you look for when choosing a customer support outsourcing company?

When choosing a customer support outsourcing company, look for industry expertise, scalability, and multichannel support. Ensure they offer strong QA processes, secure compliance certifications, cultural alignment with your brand, and transparent pricing.

What red flags indicate that a customer support outsourcing agency may not be the right fit?

The following red flags indicate that a customer support outsourcing agency may not be the right fit for your business:

  • Lack of transparency in pricing, contracts, or performance reporting
  • No proven experience in your industry or relevant compliance standards
  • High agent turnover or poorly trained staff
  • Weak communication and slow response during onboarding
  • Limited technology integration with your CRM or help desk tools
  • Generic scripts instead of adapting to your brand voice
  • Inflexibility to scale up/down or adjust processes

What key questions should you ask before hiring a customer support outsourcing company?

Before hiring a customer support outsourcing company, ask the following questions:

  1. Do you specialize in a particular industry, service, or technology?
  2. What is your average customer satisfaction score?
  3. What is your average call volume?
  4. Do you offer multilingual customer support?
  5. What is your approach to customer service strategies? How do you foster a customer-centric culture?
  6. What are your operational hours?
  7. What tools and technologies do you use to provide and monitor customer experience? Will I have access to these?

How does outsourcing differ from using in-house teams or customer support software?

Outsourcing provides trained external agents who handle customer interactions at scale, often with 24/7 and multilingual coverage. In-house teams offer more brand control but are more expensive to scale and harder to staff quickly

Customer support software, on the other hand, automates workflows and self-service, but still requires outsourced or in-house people to manage complex cases.

Which platforms, multilingual tools, and KPIs do top customer service outsourcing companies use?

Top outsourcing companies use platforms like Zendesk, Freshdesk, HappyFox, and TeamSupport for ticketing and CRM.

They often pair the platforms with AI-powered multilingual tools such as Helpshift and Language I/O for real-time translation and global coverage. Customer service outsourcing companies also rely on localization systems like Lokalise to manage multilingual content.

Customer support agencies use the following KPIs:

  • Average Response Time
  • Average Handle Time (AHT)
  • Customer Satisfaction Score (CSAT)
  • Net Promoter Score (NPS)
  • Service Quality (SERVQUAL)
  • First Contact Resolution Rate
  • Escalation Rate
  • Resolution Rate
  • Issue Resolution Time
  • Cost Per Resolution
  • Volume By Channel
  • Abandonment Rate
  • Error And Accuracy Rate

How legitimate is the content in the FAQs?

We’re committed to providing practical and accurate information to both businesses and agencies, so we turned to Chike Agbai, founder and CEO of Azumo, a fast-growing software development company. He shared insights on building agile support teams and what it takes to maintain quality service. 

Chike Agbai spent nearly two decades as an investment banker on Wall Street, where he advised leading software companies such as Oracle, Salesforce, and Dell on high-stake transactions, before founding Azumo in 2016. Under his leadership, Azumo has grown into a multi-million-dollar business, creating software solutions for global brands like Meta, Discovery, and Zynga, as well as high-growth startups. 

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