Looking for a credible virtual receptionist company to elevate customer experience and improve operational efficiency? We explored authentic client feedback, relevant case studies, and the industry standing of numerous candidates to help businesses like yours discover the best outsourced receptionist services. Browse our directory and personalize your search by location, pricing, minimum budget, team size, and other criteria.
After evaluating hundreds of companies, we carefully selected a list of top virtual receptionist companies, considering their services, awards, portfolios, industry reputation, pricing, and client reviews. Examine these leading agencies and their specializations to find a trustworthy partner to grow your business.
The Number 1 Virtual Receptionist Company as Selected by DesignRush Is...
Notable clients: Law Office of A. James Mullaney, Diamond Equity, Jonesly MMA Academy, Brovil Associates, Kav Real Estate Services
On a mission to create engaging customer interactions, PATLive provides virtual receptionists that seamlessly integrate with clients’ teams. Its customer service portfolio comprises live call answering, call screening and transfers, message taking, lead collection, sales calls, appointment scheduling, event registrations, emergency dispatch, and new client intake, among others. The company incorporates various software solutions to enable a more streamlined workflow, including Calendly, SalesForce, BigCommerce, Shopify, Clio, PropertyWare, and Yardi. With roots in the telecom industry, PATLive has delivered above-and-beyond customer service for over 33 years.
PATLive Success Story
Challenge: Family law attorney James Mullaney was running his practice alone, rendering him unable to answer many calls from clients and customers, resulting in a significant opportunity loss.
Solution: Helping the client transition smoothly from its previous provider, PATLive started answering calls within days. Its team captured leads, took notes, set appointments, saved voicemails, and forwarded relevant calls. Plus, PATLive’s app lets Mullaney listen to voice messages and review the team’s work at his convenience.
Results: Because of PATLive’s support, Mullaney gained new clients, enriched existing client relationships, and saved 25% on overhead costs. Mullaney was impressed by the virtual receptionist company, mentioning how the agency already knew to forward judge calls directly to him.
Empowering businesses by building human-centric customer relationships, Nexa customizes its virtual receptionist services to match client needs. The portfolio includes 24/7/365 live virtual receptionist, lead capture, sales intake, outbound sales, calling campaigns, live chat services, text messaging, customer relationship management (CRM) software integration, and reporting and analytics. Nexa also supplements these services with artificial intelligence (AI), encouraging clients to find the right balance between human receptionists and AI technology according to their needs.
Nexa Success Story
Challenge: Operating with a small team, a plumbing business struggled to answer customer calls. The lack of a designated workforce led to long wait times, missed calls during and after work hours, and slow response times during emergencies.
Solution: Nexa provided a full-service virtual receptionist team, comprised of both Spanish and English speakers, to handle call overflows and cover nights, weekends, and holidays. Emergency dispatch services were also employed, with the company conducting triages and escalations for quicker response times. The client also enlisted outbound call services to increase its sales.
Results: With the support of Nexa, the client responded to calls within 3 rings, covered 85% of after-hours calls, and boosted conversions by 25%, with 50% of the answered calls being leads. All these efforts resulted in a $20,000-$50,000 revenue increase per dedicated agent and a tenfold increase in return on investment (ROI).
Notable clients: The Social Media Pros, Kalfas Landscaping, DAPrDAN, The Smarter Garage, SouthEast Softwash
Aspiring to help businesses build meaningful customer connections, Jill’s Office provides holistic virtual receptionist services comprised of inbound and outbound calls, appointment scheduling, customer service, and website chat. Complementary to the service, the company offers on-the-spot bids, lead follow-ups and qualifications, bilingual receptionists, around-the-clock answering services, and customized scripting. Another notable offer of the virtual receptionist company includes a 14-day happiness guarantee policy, intended to assure businesses of its quality service.
Jill’s Office Success Story
Challenge: Despite effectively generating new leads for its clients, a small advertising agency was on the verge of losing business. With the clients lacking the resources to follow up on the new leads the agency was sending and schedule appointments, the need for an experienced customer service team was evident.
Solution: Jill’s Office partnered with the small advertising agency, supplementing its lead-generating services with outbound calls. It conducted follow-up calls and filtered low-quality leads. To maximize the impact, it also cultivated leads, providing more information about the business and scheduled appointments.
Results: Through Jill’s Office’s professionalism, the small advertising agency’s clients reported a scheduled rate of up to 60% — double the previous numbers. They also regained lost business opportunities, thus multiplying their ROI by twofold.
Notable clients: Featherlite, BMW, Eagle Biosciences, The Federal Savings bank, PMB Insurance Corporation
Dedicated to providing top-tier customer service, VoiceNation offers call transferring, bilingual answering, customized responses, 24/7 call answering, order processing, appointment scheduling, CRM integration, and online dashboard management services. On account of its award-winning services and 23 years of expertise, over 90,000 businesses trust VoiceNation to handle their outsourcing receptionist services. Notably, VoiceNation has received recognitions from Inc 5,000, Association of TeleServices International, and Great Place to Work®.
VoiceNation Success Story
Challenge: Trailer manufacturer Featherlite understood the importance of answering calls for customer experience and business growth. However, it could not handle all incoming calls, especially during promotional periods.
Solution: VoiceNation’s team delivered personable and attentive customer support, addressing client inquiries. The team was scheduled to answer customer calls from Friday evening to Monday morning, taking over Featherlite’s call overflow and providing around-the-clock answering service to ensure no call was missed or transferred to voicemail.
Results: With VoiceNation’s assistance, Featherlite answered all customer calls, improving customer experience, sales, and overall revenue.
Notable clients: Convert It Marketing, CMIT Solutions, Colorado Snoring and Sleep Apnea Center, Persevus, Chestnut Hill Legal
Smith.ai uses a unique synergy of human and artificial intelligence (AI) to drive client success. Its virtual receptionist service covers around-the-clock call answering, live chat, bilingual receptionists, appointment booking, call recording and transcriptions, outbound calls, warm phone transfers, and payment collection. With its proprietary AI solution and outsourced receptionist services, Smith.ai has helped over 3,000 businesses achieve customer success.
Smith.ai Success Story
Challenge: Despite producing high-quality leads for its law clients, Convert It Marketing realized that 33% of the leads were lost due to the firms’ inability to follow up on them. To remedy this situation, it partnered with Smith.ai to combine its turnkey marketing solutions with the agency's customer support services into an integrated product.
Solution: Smith.ai’s virtual receptionists managed inbound calls 24/7 and scheduled appointments directly on the attorneys' calendars. As part of the service, the team screened leads, blocked spam calls, and conducted warm phone transfers, allowing the legal firms to dedicate their time and resources to high-converting leads.
Results: Upon reviewing its data, Convert It Marketing discovered that Smith.ai captured over 50% of leads that would otherwise have been lost due to the lawyers’ lack of resources. Additionally, the client marked a 122% increase in call handling rate, higher revenue, and lower client churn rate.
Notable clients: Mathnasium, Ace Handyman, TeamLogic IT
AnswerForce is an outsourced receptionist services company offering message taking, live call transfer, appointment scheduling, lead capturing and qualifying, bilingual answering, and after-hours answering. The company provides scheduling solutions, live chat widgets, business phone lines, team messaging, and video meeting software to further supplement its client's customer service capabilities. By providing human-centric customer services, AnswerForce has helped hundreds of businesses expand their operations.
AnswerForce Success Story
Challenge: Because Mathnasium relied on voicemail to capture calls during busy periods and after office hours, it lost 30% of potential business opportunities across its franchisees. Recognizing AnswerForce’s expertise with franchise live answering services, Mathnasium enlisted the virtual receptionist company’s services.
Solution: Valuing every customer interaction, AnswerForce’s receptionists enabled 24/7 availability via phone and web, responding to every incoming phone call and live chat. It also booked appointments and captured leads while integrating with Mathnium’s custom solution, Radius.
Results: Over the course of the four-year partnership, AnswerForce has managed an impressive volume of Mathnasium’s calls, totaling over 180,000 interactions across 150 franchises. This extensive support has not only accommodated over 6,700 new customer inquiries but also significantly contributed to Mathnasium’s expansion across the US, Canada, and the United Kingdom.
Notable clients: Avid Property Management Inc, Bayer Health Care, NPR, PBS, Heinz
Combining experience, skilled talent, and technology, AnswerFirst Communications provides end-to-end virtual receptionist services, covering live call answering, patching, message taking, appointment scheduling, and software integrations. From phone calls to emails, web chats, text messages, and social media messages, the agency handles 3.5 million customer communications annually, with a six-second average time-to-answer rate and a 2% caller disconnect record. Recognizing this excellence, thousands of leading global brands and organizations have trusted AnswerFirst Communications for their customer services.
AnswerFirst Communications Success Story
Challenge: Initially, Avid Property Management answered after-hours and emergency calls in-house. However, the number of callers quickly increased, prompting it to enlist outsourced receptionist services to meet the demand.
Solution: AnswerFirst Communications' receptionists answered calls in a timely and professional manner and handled call overflows when the client's in-house team was over capacity. The team was also tasked with covering after-business hours, weekends, and holidays, ensuring the client's customers were always attended to. As part of the service, AnswerFirst Communications recorded every call, allowing the client to review customer statements and get more accurate details.
Results: In providing outstanding and reliable customer service, AnswerFirst Communications exceeded Avid Property Management’s expectations. Due to the lucrative collaboration, Avid Property Management has continued working with the virtual receptionist company for several years.
Notable clients: Hammerschmidt, Stickradt, and Associates, Elzinga & Associates, Socaz Painting, Reynolds Defense Firm, Your Practice Mastered
As a virtual receptionist company, LEX Reception caters predominantly to law businesses, delivering 24/7 call answering, lead intake services, bilingual receptionists, appointment scheduling, and outbound calling services. To seamlessly blend with clients’ teams and provide satisfactory customer services, the company offers integration with various niche software and CRM solutions, including Clio, MyCase, LawPay, and Filvine. Throughout its 12 years of industry experience, LEX Reception has amassed over 900 positive reviews from satisfied clients, attesting to its credibility and service quality.
LEX Reception Success Story
Challenge: Hammerschmidt, Stickradt, and Associates understood that every missed call could mean a lost business opportunity. While the law firm could handle incoming customer calls during working hours, it needed a virtual receptionist company to cover after-work hours, including weekends.
Solution: LEX Reception appointed agents to capture potential leads on nights and weekends, wherein they answered calls with a warm and professional tone. The agents followed a script to give the impression that they were a part of the client’s in-house team. Across the service, they noted important information and scheduled appointments to assist the client in following up on the lead.
Results: Within the first weekend, LEX Reception scheduled 2 potential customers, earning the client about $4,000-$5,000 in revenue. In providing after-hours and weekend answering services, the agency minimized the chances of the leads going to the competition due to the client missing its calls.
Notable clients: Mosquito Squad of Columbia, Fujitsu, CPCDirect Oldcastle, Early Impact
AnswerConnect emphasizes human connection in all its services, supplying businesses with 24/7 customer service, voicemail attendance, and call forwarding and routing. To maximize the impact of the service, it supplements it with lead generation and qualification, appointment booking, bilingual services, inbound sales, and live chat support. Recognized by Forbes for its top-tier answering services, AnswerConnect offers a portal and app that enables clients to connect with its virtual receptionist team and customers in real-time.
AnswerConnect Success Story
Challenge: With branches across three locations, Mosquito Squad of Columbia needed help answering customer calls and booking appointments, seeking to hire human agents rather than implementing AI responses.
Solution: AnswerConnect took over the after-hour calls and appointment booking. The virtual receptionist company introduced the AnswerConnect App across the flow, allowing the client to host video meetings and consultations and reply to incoming messages from customers. Through the app, the client could conveniently manage calls and appointments anywhere, have a centralized client database, and gain transparency on all activities.
Results: AnswerConnect obtained a considerable number of new leads, ensuring all callers felt valued. The client emphasized that the partnership with AnswerConnect constituted a wise investment, saving the company money, time, and operational disruptions.
With a dedicated team of 200 employees, Digital Minds BPO offers tailored solutions comprising live chat support, email support, customer care, phone support, in-app support, social media support, help desk support, order taking, eCommerce customer support, technical support, and after-hours support. In providing these services, the company aims to help clients scale their customer support capabilities cost-effectively without concerns about managing the talent. To date, Digital Minds BPO has completed over 50 projects, having partnered with 42 businesses worldwide.
Digital Minds BPO Success Story
Challenge: An established eCommerce company was experiencing a high influx of customer messages and emails, overwhelming its in-house team. Because of the delayed customer response, the business was gaining a bad reputation.
Solution: Digital Minds BPO assembled a support team that intensively worked on lowering the backlog, seeking to leave customers satisfied after every interaction. Simultaneously, the team handled live chat and email correspondence, addressed incoming inquiries, feedback, and reviews, and escalated customer complaints to the appropriate departments. In an effort to improve the client’s reputation, the team proactively engaged happy customers, asking them to leave reviews.
Results: Through Digital Minds BPO’s strategic undertakings, the client was able to fix its damaged reputation, increase positive customer reviews, and enhance customer relationships.
Hiring a virtual receptionist typically costs around $36,184 annually, with some sources reporting averages closer to $29,459. On a monthly basis, this averages $3,015, or $695 per week, with an hourly rate of around $17. However, hourly wages can vary significantly, ranging from as low as $9.38 to as high as $30.53, depending on experience and location.
The top 50 virtual receptionist companies on DesignRush charge an average of $41 per hour. 28.7% of outsourced receptionist services on DesignRush accept projects under $1,000, indicating a strong availability of services for smaller-budget projects aimed at small businesses or startups. Conversely, the 0.6% of services that require a minimum budget of $50,000 indicate a focus on high-budget, enterprise-level solutions, likely involving more complex requirements, extended support, or specialized features.
However, these prices are reliant on the following factors:
Payment model Based on their needs, clients can choose between pay-per-minute, pay-per-hour, pay-per-call, and a monthly retainer fee
Niche service Jobs like healthcare virtual receptionists offer specialized knowledge, entailing higher service fee
Holiday and overtime pay While outsourced receptionist services provide around-the-clock customer support, they might charge for working overtime and on holidays
Technology setup Some agencies charge for integrating CRM, call tracking devices, and other platforms, especially when an organization doesn’t have an existing one
Text and phone call charges Some virtual receptionist providers might exclude phone bill charges from their price and ask clients to reimburse the accumulated fees
Agency location Outsourced virtual receptionists in countries like the Philippines and India have more affordable rates than the US due to the lower cost of living
How We Picked the Best Outsourced Receptionist Services
To select the best outsourced receptionist services, we reviewed hundreds of agency profiles, considering their niche expertise, past achievements, client references, and case studies. In doing so, we developed an effective evaluation process to identify the leading virtual receptionist companies capable of delivering quality customer experiences to various businesses.
Our team of industry experts conducted the evaluation based on the following criteria:
Reviews: Client satisfaction, level of trustworthiness, project management, communication style, and work ethics
Portfolio: Successful projects showcasing the agency’s approach to delivering tangible results
Awards and recognitions: List of notable achievements and affirmations by reputable third-party agencies
Team bios: Overview of employee profiles and relevant virtual receptionist experience
Top services: Core competencies and areas of focus
Virtual receptionist expertise: Ability to deliver exceptional customer support that enhances customer experience, business growth, and operational efficiency
Tasks Expert provides highly skilled virtual assistants for businesses worldwide, offering administrative, marketing, bookkeeping, website development, and customer support services tailored to business needs...
Top Services:
Customer Support
BPO
Location
Kansas City, Missouri
Number of Employees
50 - 99
Average Hourly Rate
$5/hr
Minimal Budget
$1,000 - $10,000
Tasks Expert Services
Customer Support
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Piedmont Hemp Co
My Safety Consultant
ImPowered Minds
Data sourced from the agency's DesignRush profile
Tasks Expert Reviews & Testimonials
Katina LaFond Review from Google
5.0★
Katina LaFond's Review Sourced from Google
Working with Myra has been such a gift. From the very beginning, she took the time to truly understand me, my vision, and the heart behind my work. She didn’t just check off tasks — she listened deeply, asked the right questions, and found my voice in a way that feels so authentic and aligned.Her creativity, attention to detail, and dedication shine through in everything she does. Whether it’s developing content, organizing my ideas, or helping bring complex projects to life, Myra approaches each task with professionalism, thoughtfulness, and care.What I appreciate most is her genuine investment in my success. She consistently goes above and beyond to make sure things not only get done, but get done beautifully. She’s patient when I get behind, quick to adapt when priorities shift, and always brings fresh ideas to the table.Myra has become more than just a VA — she’s a trusted partner who understands the bigger picture and helps me move toward it with confidence. I feel incredibly lucky to have her on my team, and I can’t wait to see all we accomplish together.
Dan Charles Review from Google
5.0★
Dan Charles's Review Sourced from Google
Having worked with Task Experts for a few months now, I've been really impressed with their proactive nature, communication and attitude towards doing the work right first time. They really go above and beyond to ensure that things are done in a timely manner and to a very high standard. After hiring my first VA (Max) with them to help with financial work, I now have a second VA who is doing technical work for us as well and they've both being very responsive and willing to help lighten the load for our business. I can't recommend them enough
Awobodede Jesutofunmi Review from Google
5.0★
Awobodede Jesutofunmi's Review Sourced from Google
I recently had the pleasure of working with a fantastic virtual assistant company that truly exceeded my expectations. Their team was professional, responsive, and incredibly efficient in handling all the tasks I threw their way. From managing my schedule to tackling research projects, they delivered top-notch support with a friendly attitude. The seamless communication and attention to detail made my life so much easier—I can’t recommend them highly enough! If you’re looking for reliable, high-quality virtual assistance, this company is a game-changer.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Dispatching Answering Service provides 24/7/365 dispatch support and phone answering support for transport and service-based businesses. We help small and mid-sized businesses stay connected with their customers while also offering free digital marketing services to improve online visibility and growth...
Top Services:
Phone Answering Services
Call Centers
Customer Support
Digital Marketing
SEO
Show more
Location
Lahore, Pakistan
Number of Employees
Under 49
Average Hourly Rate
$6/hr
Minimal Budget
$1,000 - $10,000
Dispatching Answering Service Services
Phone Answering Services
Call Centers
Customer Support
Digital Marketing
SEO
Web Design
Web Development
PPC
Social Media Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Assistring LLC is a customer-focused BPO partner that helps businesses scale through reliable, high-quality customer support and operational services. We combine skilled teams, efficient processes, and flexible delivery models to provide exceptional value, seamless customer experiences, and consistent...
Top Services:
Call Centers
Email Marketing
Digital Marketing
BPO
IT Services
Show more
Location
Stratham, New Hampshire
Number of Employees
100 - 249
Average Hourly Rate
$7/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
10 Projects Listed
AssistRing Services
Call Centers
Email Marketing
Digital Marketing
BPO
IT Services
Customer Support
Translation Services
HR Outsourcing
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Aidey is a BPO company, providing businesses of all sizes with an efficient way to manage their operations through flexible and cost-effective outsourcing solutions...
Top Services:
Software Development
BPO
Call Centers
eCommerce Development
Show more
Location
Tel Aviv, Israel
Number of Employees
Under 49
Average Hourly Rate
$8/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
4 Projects Listed
Aidey Services
Software Development
BPO
Call Centers
eCommerce Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Europe
United States
Shanghai
Beijing
Tokyo
Data sourced from the agency's DesignRush profile
Aidey Reviews & Testimonials
Dianne Morgan CEO & Co-Owner at Dianne's Botique
5.0★
Data Entry Review from Dianne Morgan
We decided to outsource our support and started to look for a supplier with suitable experience in our industry. [We] were introduced to Aidey through a colleague. [We] scheduled a call with them and decided to try their service gradually with [one] agent at first. Aidey was a perfect match to handle our customer support duties. If you are a start-up and you are thinking of outsourcing your customer service, Aidey would probably be a great fit for your business. (Verified via email)
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Outsourcing Superiority Achieved Though The Global Impact Advantage
Global Impact Sourcing LLC is a social cause-based business process outsourcing company that is in the forefront of teaching companies on the inner workings and benefits of impact sourcing as well as how companies can most effectively profit from impact sourcing. Businesses not only gain economic...
Top Services:
BPO
Location
Monrovia, California
Number of Employees
50 - 99
Average Hourly Rate
$8/hr
Minimal Budget
$1,000 - $10,000
Global Impact Sourcing Services
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Cleversoft, Inc.
Syntactics Inc.
Conatus Real Estate
Data sourced from the agency's DesignRush profile
Global Impact Sourcing Reviews & Testimonials
Michael Muffoletto SVP at LendUS
5.0★
Recruiting Review from Michael Muffoletto
Global Impact Sourcing was an incredible success for me and my company. I worked for one of the largest mortgage lenders in the nation, and GIS helped us grow much quicker and with high quality new talent joining our teams across the country. They under promised and over delivered, and I could not be happier with their performance. The company is super easy to work with, affordable, and the leadership is extremely knowledgeable! I'd recommend GIS to any company looking to grow, and more importantly, looking to grow with highly talented people!
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
We offer 24-7 Inbound Contact Center Services that include Phone, Email, Live Chat, Text and Social Media Support Services. We also help with back-office support work including order processing, data entry and related VA tasks...
Top Services:
Customer Support
Call Centers
Phone Answering Services
BPO
Show more
Location
Rehoboth Beach, Delaware
Number of Employees
50 - 99
Average Hourly Rate
$8/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
1 Project Listed
Digitech Outsourcing Solution Services
Customer Support
Call Centers
Phone Answering Services
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
I am impressed with the customer support team at this company. They are knowledgeable and always go above and beyond to help with any issues or questions. The team is very flexible and always willing to find a solution that works. Overall, I have been satisfied with the level of support this team provides and would highly recommend them to anyone in need of assistance in the CS field.
Victor Roige Review from Google
5.0★
Victor Roige's Review Sourced from Google
We have been working with DOS support for months and they provide a great customer service!
Rachel Lynch Review from Google
5.0★
Rachel Lynch's Review Sourced from Google
We have been working with DOS for several months now and are very satisfied with their services. The entire team is very responsive and eager to help out in any way they can. Highly recommend!
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
IdeasUnlimited offers 24/7/365 inbound and outbound call center services, covering customer support, technical support, sales, and multilingual operations. Founded in 2010, the agency delivers offshore and remote support for global businesses across eCommerce, healthcare, real estate, and finance...
Top Services:
Call Centers
Phone Answering Services
IT Services
BPO
Customer Support
Show more
Location
Sugar Land, Texas
Number of Employees
100 - 249
Average Hourly Rate
$10/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
2 Projects Listed
IdeasUnlimited Services
Call Centers
Phone Answering Services
IT Services
BPO
Customer Support
Transcription Services
Market Research
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
BabeBox
PatPat
Sapphire
Messenio
Stevens Realty
Justin TV (now known as Twitch TV)
Data sourced from the agency's DesignRush profile
IdeasUnlimited Reviews & Testimonials
Kimberly Weber President and Founder at Iowa Home Care
5.0★
BPO Review from Kimberly Weber
We brought on IdeasUnlimited to help with our back office work so our nurses and staff could stay focused on clients. They handle scheduling, reports, emails, and client inquiries, and they picked up new tasks fast with very little training. The time we save is huge, and it makes our daily operations smoother. What I like most is they really try to fit into how we work, so it feels like they are part of our own team. The onboarding took a little time, but once we got set, everything has been running well.
Miriam Woodward Founder President and CEO at De Dios Consulting
5.0★
BPO Review from Miriam Woodward
IdeasUnlimited has been a dependable partner for us at De Dios Consulting. They handle our scheduling, emails, research, and reports, which freed up time for us to focus on clients. What I value most is how quickly they adapt and how much they feel like part of our team. The only challenge was getting them up to speed on a few tools, but once they learned, everything has been smooth.
Jeffrey Bill Founder & CEO at Sunrise Treatment Center
5.0★
Medical Review from Jeffrey Bill
Working with IdeasUnlimited has been a real help for us at Sunrise Treatment Center. We brought them in to handle our medical billing so our staff could focus more on patients. They learned our system fast and cut down on errors which meant we got paid quicker and had better cash flow. Communication has always been easy and they adjust when we need something changed. What stood out most is how detailed and reliable they are. Nothing is ever perfect but they came pretty close.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Top Customer Service is an AI-assisted call center and BPO company, combining human agents with AI tools to deliver 24/7 inbound call handling, outbound support, live chat, and virtual assistant services. The agency caters to clients across eCommerce, media, entertainment, and automotive sectors...
Top Services:
Customer Support
Call Centers
BPO
Phone Answering Services
Show more
Location
Albany, New York
Number of Employees
500 - 999
Average Hourly Rate
$10/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
26 Projects Listed
Top Customer Service Services
Customer Support
Call Centers
BPO
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Trainual Inc
15Five
ElectrIQ Marketing
YCharts
PERQ
GMass
Heinz Marketing Inc
Arch-Con Corporation
Data sourced from the agency's DesignRush profile
Top Customer Service Reviews & Testimonials
Manoj Thenua Chief Executive Officer at Medico Hub
5.0★
Customer Support Review from Manoj Thenua
I recently engaged a customer support provider to manage client service and support tasks for my healthcare-oriented platform. From the outset, their team was extremely professional, responsive and attentive. Their onboarding process was smooth, prompt, and well-organized. Throughout the project they handled all support tickets including account queries, billing questions, technical issues and general user guidance with empathy and clarity.What impressed me most was their commitment to quality: they consistently responded quickly to inquiries (often within minutes), maintained a helpful and courteous tone, and followed up until the users problems were fully resolved. Feedback from my users has been overwhelmingly positive: many praised how easy it was to get help and how satisfied they were with the assistance.Thanks to their efficient support, user satisfaction and retention improved noticeably compared to the period before they handled support. I also experienced fewer escalations and received fewer complaints overall. Their professionalism and consistency gave me peace of mind and freed me to focus on growing the platform rather than handling day-to-day support issues.Overall, working with them has been a very positive and productive experience the quality of support exceeded my expectations.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Star Billing Solutions is a medical billing and revenue cycle management (RCM) company that helps healthcare providers improve financial performance through accurate, compliant, and efficient billing services. The company specializes in streamlining billing workflows, reducing claim denials, and accelerating...
Top Services:
BPO
Customer Support
Transcription Services
Phone Answering Services
CRM Consulting
Show more
Location
Phoenix, Arizona
Number of Employees
50 - 99
Average Hourly Rate
$10/hr
Minimal Budget
$1,000 - $10,000
Star Billing Solutions Services
BPO
Customer Support
Transcription Services
Phone Answering Services
CRM Consulting
Managed Services
Cloud Consulting
AI Development
CRO
Digital Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Hire Global Talent Without Borders Legal Risk Or Delays
Smart Outsourcing Solution (SOS) is your partner for compliant offshore hiring. With decades of recruitment experience and strong operations in the Philippines, we deliver remote-ready talent in AI, tech, and customer support. Our EOR solution handles everything from onboarding to payroll, giving you a...
Top Services:
HR Outsourcing
Business Consulting
BPO
Customer Support
Show more
Location
Muntinlupa, Philippines
Number of Employees
500 - 999
Average Hourly Rate
$10/hr
Minimal Budget
$1,000 - $10,000
Smart Outsourcing Solution Services
HR Outsourcing
Business Consulting
BPO
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Locomote
Convertr
The Solicitors Group
Virtual Labs
Nikken International, Inc.
AECO Energy Philippines
CapAll Tax
Fun Kids Guide
Professional Dentistry
Data sourced from the agency's DesignRush profile
Smart Outsourcing Solution Reviews & Testimonials
Michael Konomanyi Review from Google
5.0★
Michael Konomanyi's Review Sourced from Google
Smart Outsourcing Solution took us from zero to a fully operational, globally capable support team in record time. We have worked with this team for a number of years now and could not be happier with our team members.They recruited and onboarded top‑tier talent with them available and ready to go as soon as we needed, and also handled all compliance and payroll headaches.Thanks to SOS’s 24/7 tech‑support desk, our new team now supports Fortune 500 customers across three continents without a hitch; issues are resolved in minutes, not days.Weekly progress calls keep us fully informed while their proactive approach means we scale smoothly, with no need to set up a local entity.If you want a turnkey way to build a remote team that can confidently serve the world’s biggest enterprises (complete with rock‑solid tech and SaaS support) I can’t recommend Smart Outsourcing Solution highly enough.
ben howlett Review from Google
5.0★
ben howlett's Review Sourced from Google
We were overwhelmed by seasonal spikes in customer enquiries, plant care scheduling, and online orders across multiple garden centres. Smart Outsourcing Solution’s Employer of Record (EOR) service helped us quickly hire a remote horticulture support team in the Philippines, handling compliance, payroll, and onboarding end‑to‑end. Result: faster response times, better stock and planting coordination, and the ability to scale our support across Southeast Asia without setting up local entities.Project OverviewWe needed reliable admin and customer support coverage to manage planting schedules, subscription garden kits, and care advice lines during peak growing months. SOS acted as our EOR, standing up a trained offshore workforce that now supports order management, chat support, and seasonal campaigns.What Do You Like the Most About Working with Smart Outsourcing SolutionThey understood seasonal labour swings and let us scale remote teams up or down without HR complexity. Compliance and payroll were fully managed, so we could focus on growing healthy gardens — not navigating labour law.What Can Smart Outsourcing Solution Improve on FurtherA self-serve forecasting tool tied to our sales cycles would help us plan headcount ahead of spring and holiday promotions.Results & RecommendationIf you run a gardening or horticulture business and need flexible staffing, an Employer of Record (EOR) partner in the Philippines is a cost‑effective, compliant way to support growth, customer care, and seasonal demand across Southeast Asia.
Robert Greene Review from Google
5.0★
Robert Greene's Review Sourced from Google
Great service! Martin, Phil and the team really delivered for me when I needed help with the project. They found the staff I needed who were highly trained and competent, so it was a seamless process that made everything easier. Highly recommended.
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Empire Solutions is a leading BPO contact center providing expert call handling and answering services. Connect with us anywhere for top call center solutions...
Top Services:
BPO
Call Centers
Phone Answering Services
Customer Support
Show more
Location
Toronto, Canada
Number of Employees
250 - 499
Average Hourly Rate
$10/hr
Minimal Budget
$1,000 - $10,000
EmpireOne Contact Center Services
BPO
Call Centers
Phone Answering Services
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Portiva's Virtual Medical Assistant is the No. 1 Provider in the World Today...
Top Services:
Phone Answering Services
BPO
Call Centers
HR Outsourcing
Show more
Location
Trappe, Pennsylvania
Number of Employees
Under 49
Average Hourly Rate
$10/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
1 Project Listed
Portiva Services
Phone Answering Services
BPO
Call Centers
HR Outsourcing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
IT Industry
Healthcare Industry
Business Industry
Data sourced from the agency's DesignRush profile
Portiva Reviews & Testimonials
Renee Foster Review from Google
5.0★
Renee Foster's Review Sourced from Google
Great service. Very good at communication and quick to respond when assistance needed. Staff provided is great.
brianna Gunther Review from Google
5.0★
brianna Gunther's Review Sourced from Google
It has been a pleasure working with Portiva and their VMAs. Before working with them, we faced challenges managing the increasing workload that came with our growth, especially with limited on-site space and staffing. It was becoming difficult to maintain efficiency without additional support. Portiva’s VMAs have meshed well into our team and quickly became a valuable part of our day-to-day operations. They are well-trained, professional, and have helped us build a more streamlined workflow. Tasks are handled more efficiently, and communication processes have improved significantly.The Portiva team has also been responsive and easy to work with, making the transition to virtual support smooth and effective. This partnership has allowed us to expand our capabilities without compromising the quality of care or overextending our on-site staff. We're grateful for the support and reliability they’ve brought to our practice!
Aly Gonzalez Review from Google
5.0★
Aly Gonzalez's Review Sourced from Google
Prior to Portiva, I used another virtual staffing agency and I was not happy with the candidates or the service. Portiva does an excellent job pre-screening qualified candidates that meet the requirements of the job. Another reason I am happy with Portiva is because the pay for the virtual assistants is more compared to my previous VA staffing agency which helps Portiva attract more qualified employees and also increases VA job satisfaction and longevity on the job. I am very pleased with my Portiva VA's. They are professional, courteous and the training curve was minimal due to their extensive experience.
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Dalerio Consulting is an international Customer Support, Marketing and Business Process Outsourcing company with rapid growth and steady foundation...
Top Services:
Customer Support
HR Outsourcing
BPO
Call Centers
Phone Answering Services
Show more
Location
Durres, Albania
Number of Employees
50 - 99
Average Hourly Rate
$10/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
9 Projects Listed
Dalerio Consulting Services
Customer Support
HR Outsourcing
BPO
Call Centers
Phone Answering Services
Digital Marketing
Accounting
Staff Augmentation
SEO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
SwissTranslate
KlimaTek
SpotGaming
Youth Activities Center
Korrieri
Data sourced from the agency's DesignRush profile
Dalerio Consulting Reviews & Testimonials
DAFKU Law Firm Review from Google
5.0★
DAFKU Law Firm's Review Sourced from Google
We signed last year with Dalerio Consulting, and they are dealing with our customer support through call center services. Working with this company has been a great experience so far, so we would recommend Dalerio Considering to everyone who is looking for a BPO company.
Denisian Prifti Review from Google
5.0★
Denisian Prifti's Review Sourced from Google
If you're searching for a unique and distinctive online presence for your brand or business, look no further as Dalerio Consulting got you covered.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
We are one of India's leading contact centre company catering to US, UK, Australia, India, Middle East & South East Asia markets. Our core domains are Fintech, Healthtech, Edtech, Wellness, Healthcare, Ecommerce, FMCG, BFSI, Education among other domains...
Top Services:
Call Centers
BPO
Phone Answering Services
Customer Support
Business Consulting
Show more
Location
Navi Mumbai, India
Number of Employees
1000 & Up
Average Hourly Rate
$10/hr
Minimal Budget
$1,000 - $10,000
Altius Services
Call Centers
BPO
Phone Answering Services
Customer Support
Business Consulting
Digital Marketing
Software Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Loreal
Abbott
CFA Institute
Medtronics
Zest Money
LifeCell
Marico
Nissin
Perfetti Van Melle
USAID
Data sourced from the agency's DesignRush profile
Altius Reviews & Testimonials
Swayam Kolkar Review from Google
1.0★
Swayam Kolkar's Review Sourced from Google
The worst place to work they people here sugar coat a lot And there is no proper management insect comes inside the office no proper chair to sit HR don’t know how to handle stuff but if she saw something employees are you doing then they will take action when the whole office should be a proper management proper setting don’t join this company just because here it’s 8 hours of time and there is a process which is star bazaar never ever join this process Worst customer with worst customer service
Tejal N Review from Google
5.0★
Tejal N's Review Sourced from Google
Supportive place to work. Friendly environment , which motivates us to work. Better work culture.All are supportive in Organization.I would like to recommend everyone to work for progress in their career growth. Thanks Altius for giving me chance to give me feedback..It worth to work over here .
Shaziya khan Review from Google
5.0★
Shaziya khan's Review Sourced from Google
Lots of flexibility, great support and opportunity to make a lot of money. Worked as advisor in customer service. Owners are very outstanding and very hands on with their business they are true leadersThey treat you as you are a part of family, they value who you are the work ethic you have, they take very good care of you in general.Amazing work culture, friendly people, lots of exposure and things to learn.Excellent work atmosphere, Supportive Management!
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
CallNova is a premier provider of virtual assistant services, serving diverse industries such as taxi and limo dispatch, medical billing, and call answering services. With a global presence, we are committed to delivering unparalleled support and efficiency across various sectors...
Top Services:
Call Centers
Phone Answering Services
Customer Support
Location
London Ontario, Canada
Number of Employees
Under 49
Average Hourly Rate
$12/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
1 Project Listed
CallNova Services
Call Centers
Phone Answering Services
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
A Leading Outsourcing Center in Europe with the Healthy Ambition to Remain at the Top! Our business is on par with the standards established by the industry thanks to the exceptional quality and industry understanding that we provide. You may be certain that we will provide you the highest possible level of...
Top Services:
BPO
eCommerce
Accounting
Phone Answering Services
Customer Support
Show more
Location
Tirana, Albania
Number of Employees
500 - 999
Average Hourly Rate
$14/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
3 Projects Listed
EuroCom CX Services
BPO
eCommerce
Accounting
Phone Answering Services
Customer Support
Call Centers
Business Consulting
Market Research
HR Outsourcing
Translation Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Rocket Sharing
Audika Group
Digital One
Vodafone
TIM
Data sourced from the agency's DesignRush profile
EuroCom CX Reviews & Testimonials
Siar Residence Review from Google
5.0★
Siar Residence's Review Sourced from Google
We’ve been working with EuroCom CX Services for our real estate campaign, and the results have been outstanding. Their team has been instrumental in helping us connect with potential buyers and renters, streamline our communication processes, and improve overall lead conversion.EuroCom CX has a deep understanding of the real estate industry, and their tailored solutions really made a difference in how we manage inquiries, follow-ups, and customer engagement. Their multilingual support allowed us to reach a wider audience, which was crucial for our international property listings. Whether it’s through live chat, phone support, or email, their team is always responsive and professional, ensuring no lead is missed.The customer experience management they provide is exceptional—they ensure every touchpoint with potential clients is smooth and efficient, from initial inquiries to final negotiations. Their ability to capture valuable insights and feedback from customers helped us fine-tune our strategies and better cater to our clients’ needs.If you're in the real estate sector and looking to improve your client engagement and sales process, I highly recommend EuroCom CX Services. Their expertise, flexibility, and commitment to results make them an invaluable partner.
Gaetano Ferrara Review from Google
5.0★
Gaetano Ferrara's Review Sourced from Google
I was a EuroCom CX customer for a telecommunications project, and I must say I was extremely satisfied with their work. Their expertise in customer experience management is evident in every aspect of their service.What impressed me most was their ability to provide customized solutions to meet our specific needs. EuroCom CX carefully analyzed our current customer experiences and developed tailored solutions to improve our customers' interactions with our company. Thanks to their knowledge of the telecommunications industry, they provided solutions we hadn't even considered previously.Furthermore, their focus on ensuring a seamless customer experience across every touchpoint was extraordinary. This significantly improved our interactions with our customers and created a foundation for their loyalty and increased satisfaction.Their commitment to innovation was also a significant factor in our collaboration. EuroCom CX has provided us with cutting-edge technology platforms that have allowed us to improve our business efficiency, obtain real-time feedback from our customers, and optimize our operations to achieve our business goals.Finally, their excellent customer service and technical support have been impeccable. Their team has been responsive, professional, and available to answer all our questions and resolve any issues we encountered during our collaboration.In summary, I highly recommend EuroCom CX to any telecommunications company looking to improve customer experience, increase customer loyalty, and achieve business results. Their expertise, customized solutions, focus on customer experience, and commitment to innovation have been key factors in our successful collaboration.
Josè Freitas Review from Google
5.0★
Josè Freitas's Review Sourced from Google
As a client in the automotive industry, I had the pleasure of partnering with EuroCom CX to enhance our customer experience and ultimately increase and upscale our clientele. Working with EuroCom CX has been a game-changer for our business, and we are grateful for the exceptional support and guidance they have provided us.One of the most significant ways EuroCom CX helped us was by providing customized solutions that catered to our unique needs and requirements. Through a thorough analysis of our existing customer experience, EuroCom CX identified areas of improvement and developed tailored solutions to enhance our customer engagement and satisfaction. These solutions were not generic but tailored to our business, which made a significant difference.EuroCom CX's focus on delivering a seamless customer experience across all touchpoints was another critical factor in our success. From the initial contact to post-sale follow-up, EuroCom CX ensured that each customer interaction was seamless and consistent. This approach fostered customer loyalty and enhanced the chances of repeat business and positive referrals, ultimately leading to increased clientele.We were particularly impressed by EuroCom CX's commitment to technology and innovation. The company's sophisticated platforms integrated seamlessly with our existing systems, providing real-time insights into customer behavior and preferences. This data allowed us to make informed decisions and optimize our operations to drive revenue growth and expand our clientele.Finally, EuroCom CX's excellent customer service and support were outstanding. The team was responsive, knowledgeable, and professional, always going above and beyond to ensure our satisfaction. This level of support helped us to build a strong relationship with EuroCom CX and provided us with the confidence to trust them with our business needs.Overall, partnering with EuroCom CX has been one of the best business decisions we have made. Through their personalized approach, focus on delivering a seamless customer experience, commitment to technology and innovation, and excellent customer service, EuroCom CX helped us increase and upscale our clientele. We highly recommend EuroCom CX to any business seeking to enhance their customer experience and drive growth.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Comprehensive Outsourced Customer Support Services
With a 98% client retention rate, Uassist.ME provides nearshore bilingual BPO contact center programs and virtual assistant services to US and Canadian businesses. BPO programs cover customer service, technical support, sales, healthcare, legal process, and financial services...
Top Services:
BPO
Call Centers
Phone Answering Services
Customer Support
Show more
Location
Miami, Florida
Number of Employees
500 - 999
Average Hourly Rate
$15/hr
Minimal Budget
$1,000 - $10,000
Uassist.ME Services
BPO
Call Centers
Phone Answering Services
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Pica Pica
Avanti Way Realty
NuSvara
Data sourced from the agency's DesignRush profile
Uassist.ME Reviews & Testimonials
Benjamin Conboy Founder at NuSvara
4.5★
Translation Services Review from Benjamin Conboy
Benjamin Conboy of NuSvara praises Uassist.ME assistant's skills and output. NuSvara highlights the assistant's ability to learn, be proactive, and deal with daily technical issues. (Source: 3rd Party Review Platform)
Beth Dorian Former Owner at Platteville Family Dentistry
4.0★
Virtual Assistant Review from Beth Dorian
According to Beth Dorian of Platteville Family Dentistry, Uassist.ME provided exceptional support services. The virtual assistant provided by Uassist.ME helped the dental clinic become more profitable by shifting the focus to its core businesses. The collaboration is ongoing, and Platteville Family Dentistry praises the team’s consistent communication and cooperation. (Source: 3rd Party Review Platform)
Lydia Martinez Founder & CEO at Elle Marketing And Events
5.0★
Virtual Assistant Review from Lydia Martinez
According to Lydia Martinez of Elle Marketing and Events, Uassist.ME's assistant does a phenomenal job. Their support has improved Elle Marketing and Events' turnaround times and alleviated its administrative burdents. Uassist.ME assistant's preparedness allowed them to hit the ground running. (Source: 3rd Party Review Platform)
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Since 2015, SSR Techvision has provided top-quality outsourcing services, including Back Office Support, Call Center Operations, Sales & Business Development, Healthcare Support, and E-commerce Solutions, across India and the US...
Top Services:
BPO
Call Centers
Phone Answering Services
Business Consulting
Customer Support
Show more
Location
Noida, India
Number of Employees
100 - 249
Average Hourly Rate
$15/hr
Minimal Budget
$1,000 - $10,000
SSR Techvision Services
BPO
Call Centers
Phone Answering Services
Business Consulting
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
SaiVa System
Deebaco
Absolute Health Agents
Data sourced from the agency's DesignRush profile
SSR Techvision Reviews & Testimonials
Simaran Chaudhary Review from Google
5.0★
Simaran Chaudhary's Review Sourced from Google
I had done my internship and best place to learn and grow,I completed my internship in the Sampling Department, where my supervisor's behavior was very polite and respectful best brand and their clothes....
kratika singh Review from Google
5.0★
kratika singh's Review Sourced from Google
“Great company for work. Management is so supportive and having friendly environment.”Salary and incentives are generally paid on time, and in many cases are substantial.“On‑time salary and huge incentives are paid to almost everyone here.”Employees value flexible timings, project bonuses, and transport perks like one‑way cab services.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
At Linked2U call center, we are more than just a business process outsourcing (BPO) and call center company; we are your dedicated partners in success.Our core belief centers around the transformative power of collaboration.We understand that in today's fast-paced and interconnected business world...
Top Services:
BPO
Call Centers
Customer Support
Business Consulting
Accounting
Show more
Location
Barranquilla, Colombia
Number of Employees
Under 49
Average Hourly Rate
$15/hr
Minimal Budget
$1,000 - $10,000
Linked2u Services
BPO
Call Centers
Customer Support
Business Consulting
Accounting
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Dastify Solutions is an AI-powered medical billing/RCM company (Austin, TX). 500+ certified experts cut errors by 99%. Full RCM, AR, & credentialing for 75+ specialties on a pay-for-paid model. Integrates with 600+ EHRs...
Top Services:
BPO
Email Marketing
SEO
Digital Marketing
Social Media Marketing
Show more
Location
Austin, Texas
Number of Employees
100 - 249
Average Hourly Rate
$15/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
1 Project Listed
Dastify Solutions Services
BPO
Email Marketing
SEO
Digital Marketing
Social Media Marketing
Managed Services
IT Services
Business Consulting
Call Centers
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Beauty Industry
Health Care Industry
Wellness & Fitness Industry
Data sourced from the agency's DesignRush profile
Dastify Solutions Reviews & Testimonials
Yami Sozi MD Review from Google
5.0★
Yami Sozi MD's Review Sourced from Google
We’ve been partnering with Dastify Solutions for our mental health practice, and they have been absolutely fantastic to work with. The onboarding process was seamless, thanks to Andy Adams on the sales side he was incredibly nice, patient, and made sure all our initial questions were answered. On a day-to-day basis, Ricky, our operations manager, has been a total lifesaver. He handles all of our billing and complex mental health prior authorizations flawlessly. It’s a huge relief knowing our claims are in such capable hands. Highly recommend them!
Jesse Vaughan Review from Google
5.0★
Jesse Vaughan's Review Sourced from Google
I’ve worked with four medical billing companies over the past decade. Dastify Solutions is in a different league. Their 97.4% first-pass acceptance rate isn’t marketing — we verified it against our own EOB data. Their credentialing and provider enrollment services managed five new providers last year with zero billing gaps. On the accounts receivable management side, our days in AR dropped from 52 to 31 and collections improved over 30%. For any growing practice evaluating medical billing services, Dastify delivers the precision and compliance most RCM companies only promise.
Robert Coleman Review from Google
5.0★
Robert Coleman's Review Sourced from Google
Running a behavioral health practice with 12 providers across psychiatry and substance abuse treatment means complicated billing. We brought in Dastify Solutions for end-to-end revenue cycle management and the results were immediate. Their credentialing services got three new providers paneled in under 45 days. They restructured our charge capture, implemented real-time eligibility verification, and our net collection rate jumped from 89% to 96%. Their AR management team lets nothing fall through the cracks. Dastify doesn’t just process claims — they protect your revenue.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Helping US companies to find best talents for back office jobs
Deducto is your one-stop shop for connecting top Colombian job seekers with U.S. companies. We specialize in sales, customer service, and data entry roles, providing comprehensive services for both employers and candidates to ensure a perfect match...
Top Services:
Customer Support
Call Centers
Market Research
BPO
Show more
Location
Barranquilla, Colombia
Number of Employees
Under 49
Average Hourly Rate
$15/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
1 Project Listed
Deducto Services
Customer Support
Call Centers
Market Research
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Evateck is a Business Process Outsourcing (BPO) provider helping businesses scale operations through dedicated and shared teams customer support, back-office, content moderation, and data entry. Expertise across SaaS, eCommerce, fintech, healthcare, and logistics...
Top Services:
BPO
Customer Support
Call Centers
Phone Answering Services
Staff Augmentation
Show more
Location
Fort Lauderdale, Florida
Number of Employees
Under 49
Average Hourly Rate
$16/hr
Minimal Budget
$1,000 - $10,000
Evateck Services
BPO
Customer Support
Call Centers
Phone Answering Services
Staff Augmentation
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Kontaktikeskus runs 24/7 inbound and outbound call center operations for 50+ clients across Estonia and internationally, covering customer service, telemarketing, and AI-assisted sales and support. The call center provider boasts 16+ years in the Baltic market and holds offices in six Estonian cities...
Top Services:
Call Centers
Location
Tallinn, Estonia
Number of Employees
Under 49
Average Hourly Rate
$20/hr
Minimal Budget
$1,000 - $10,000
Kontaktikeskus Services
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Neste
If
Raha24
Data sourced from the agency's DesignRush profile
Kontaktikeskus Reviews & Testimonials
Undisclosed Owner at Hansapost
5.0★
Call Centers Review from Undisclosed
Kontaktikeskus has shown itself to be a professional partner with whom communication is easy and the results are good.
Undisclosed Owner at infoteenus 16366
5.0★
Call Centers Review from Undisclosed
Unlike other call centers, the attitude of Kontaktikeskus has remained humane, understanding and operative even towards smaller cooperation partners.
Undisclosed Owner at Eesti Mündiäri
5.0★
Call Centers Review from Undisclosed
Flexibility; consideration of the interests of the business partner and the opportunity to discuss problems and find solutions; Kontaktikeskus thinks along and offers its own options/solutions!
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Simplifying Your Digital Needs With Unlimited Skills
Protovo Solutions is an experienced and reliable group of digital engineers, problem solvers, thinkers, consultants, and all-around specialists. We believe in providing one-of-a-kind solutions to everyone of our customers, since we are the creators of human experience. Our mission is to simplify the...
Top Services:
CRM Consulting
Software Development
eCommerce Development
Digital Services
Web Development
Show more
Location
Bhilwara, India
Number of Employees
Under 49
Average Hourly Rate
$20/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
4 Projects Listed
Protovo Solutions Services
CRM Consulting
Software Development
eCommerce Development
Digital Services
Web Development
Digital Marketing
AI Development
IT Services
Staff Augmentation
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
IT Industry
Small Business Industry
Marketing Industry
Data sourced from the agency's DesignRush profile
Protovo Solutions Reviews & Testimonials
Mohamed Farrag Enab Marketing Manager at Blue Ray Properties L.L.C
5.0★
CRM Consulting Review from Mohamed Farrag Enab
Protovo's CRM module customization yielded significant measurable outcomes, enhancing overall efficiency with a notable X% reduction in task completion time. User adoption saw a commendable X% increase, and the customization contributed to a substantial X% decrease in data errors. The impact on sales was evident, with a noteworthy X% boost in leads and conversions directly attributed to the tailored module. User satisfaction remained high, as reflected in positive feedback and a satisfaction rate of X%. Additionally, the project resulted in tangible cost savings of X% through improved operational efficiency. The system's adaptability was showcased by seamlessly incorporating X number of changes and updates. Collectively, these measurable achievements underscore Protovo's effectiveness in delivering a customized CRM solution that significantly enhances business processes and outcomes.
Anjali Nawal Review from Google
5.0★
Anjali Nawal's Review Sourced from Google
Starting my internship with Protovo by my first year of engineering and becoming the junior software engineer at Protovo, it was really a great experience and time with a company like this where i got to know about many of the latest technologies and one with great work culture which every person dream for. A great boss is always a one people want in company and here I got three. Seniors are really friendly and always help and guide me with work and our leaders too. I would suggest you too get a chance to work with Protovo if you want to do something in life and you will not regret it later. Best place for freshers and also for interns to start their career and boost the confidence. Go with Protovo #protovian
Aakanksha Dadhich Review from Google
5.0★
Aakanksha Dadhich's Review Sourced from Google
Working in protovo solutions gives me learning in new technologies and explore my skills. Company has friendly environment and work ethics.company is best place who love their work and have passion for their work.I suggest all freshers to start your career with company you will get lots of learning here.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Get cost efficiently, improve your business processes and let your firm growth.
Outsourcing service which we are provider is dedicated solution for foreign companies. We have e-commerce specialists doing expansion at amazon, ebay, aliekpress,allegro and more marketplaces. We also provide iGaming solutions as a customer support 365/24/7 and compliance team...
Top Services:
Logo Design
Product Design
BPO
Call Centers
HR Outsourcing
Show more
Location
Łódź, Poland
Number of Employees
Under 49
Average Hourly Rate
$20/hr
Minimal Budget
$1,000 - $10,000
Let's.Pro Services
Logo Design
Product Design
BPO
Call Centers
HR Outsourcing
Phone Answering Services
eCommerce Development
eCommerce
Direct Marketing
Digital Strategy
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Based in Marseille, ëtalik supports businesses and individuals in all their IT development projects in the Provence-Alpes-Côte d'Azur region and the South of France. Thanks to our local expertise, we offer reliable solutions tailored to your needs, ranging from application creation to application...
Top Services:
Web Development
eCommerce Development
Mobile App Development
Software Development
Software Testing
Show more
Location
Marseille, France
Number of Employees
Under 49
Average Hourly Rate
$20/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
1 Project Listed
Etalik Services
Web Development
eCommerce Development
Mobile App Development
Software Development
Software Testing
Staff Augmentation
WordPress Website Design
Phone Answering Services
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
We build and manage your own dedicated teams of live chat agents, customer support agents, social media support, back-office support, and content translators...
Top Services:
BPO
Call Centers
Location
West Palm Beach, Florida
Number of Employees
100 - 249
Average Hourly Rate
$20/hr
Minimal Budget
$1,000 - $10,000
LTVplus Services
BPO
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
We are your go-to partner, assisting you in all your business and personal tasks. Our team of experienced and efficient virtual assistants have a result-oriented approach for every task, ensuring that you get your work DONE on time...
Top Services:
BPO
Call Centers
Phone Answering Services
Location
Kolkata, India
Number of Employees
100 - 249
Average Hourly Rate
$20/hr
Minimal Budget
$1,000 - $10,000
MyTasker Services
BPO
Call Centers
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Healthcare Industry
Legal Industry
Computer & Network Security
Data sourced from the agency's DesignRush profile
MyTasker Reviews & Testimonials
Gabor Jelinek Review from Google
5.0★
Gabor Jelinek's Review Sourced from Google
MyTasker has been supporting my work since December 2024 and I find great value in our cooperation in the past nine months so far.As the Executive Director of PRGN, a global network of independent communications and PR agencies, my job is versatile, ranging from admin tasks to strategic initiatives.MyTasker now supports me in various tasks related to PRGN's annual member conferences, keeping internal databases up to date, communication with members on their specific needs and assistance, running our annual Awards program, do market research and support in managing PRGN's blog series, to include many but not all the areas of support.We started small in this path together and gradually moved to bigger and bigger tasks and more responsibilities handed over to the MyTasker team. We've increased our monthly plan as MyTasker has proved to be a valuable support to PRGN's activities and we wanted to utilise this opportunity even more.I work with Imran Nazir on a daily basis and Samrat Gosh as a manager overseeing the work done for us. I highly appreciate their professional and truly supporting attitude, their short response time and always clear communication on what to expect in the delivery of any task both in terms of content and timing. Imran pays attention to details and is eager to find solutions to problems that occur on the way. When questions arise about a task, they are quick to communicate and ask for help to minimise chances of errors.This overall attitude and work approach results in a seamless cooperation allowing me to focus more and more on strategic initiatives at PRGN - which has been the intended goal of the cooperation and the biggest value for our network and its agency members.
Christine Skaria Review from Google
5.0★
Christine Skaria's Review Sourced from Google
Excellent, Accommodating, and Sincere ServiceI had a wonderful experience with this company—they were incredibly accommodating and went above and beyond to assist me. Their team was sincere, helpful, and attentive at every step, making the entire process smooth and pleasant. It was a great introduction to their services, and I was truly impressed by their dedication to customer satisfaction.I can confidently say they are a fantastic company with a strong commitment to helping their clients. Their professionalism and willingness to assist make them well worth trying. Highly recommended!
Jezreel jalon Review from Google
5.0★
Jezreel jalon's Review Sourced from Google
Anirban Sen from MyTasker has been handling our Facebook ad setup and management, and we've been very pleased with his work. He's highly dependable, communicates clearly and consistently, and is always flexible when adjustments are needed. He has helped streamline our ad setup and ad management process. It's been a productive experience working with him for almost 2 years — definitely someone you can count on.
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EHB: Your global telemarketing partner for sales and customer support success. Based in Karachi, serving businesses in USA and Canada since 2017...
Top Services:
Call Centers
Digital Marketing
Location
Karachi, Pakistan
Number of Employees
50 - 99
Average Hourly Rate
$20/hr
Minimal Budget
$1,000 - $10,000
Experts Helping Businesses Services
Call Centers
Digital Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Insurance Industry
Healthcare Industry
Law Industry
Data sourced from the agency's DesignRush profile
Experts Helping Businesses Reviews & Testimonials
HR EHB Review from Google
5.0★
HR EHB's Review Sourced from Google
I’ve had an amazing experience working at Experts Helping Businesses. The company provides a supportive environment, excellent training, and great opportunities for growth. It’s a fantastic place for anyone looking to build a career in telemarketing and customer support!
Spartan From Greece Review from Google
1.0★
Spartan From Greece's Review Sourced from Google
the office location is unsatisfactory, the one who had to conduct the interview was not present. wasted 40 mins, and after that the guy came in saying that you can also come tomorrow. waste of time plz don't visit.
Saleha Kanwal Review from Google
4.0★
Saleha Kanwal's Review Sourced from Google
The employees are too good and the atmosphere is comfortable. Stress is less as compare to other typical call centers. Managers at this company are really effective at leading their terms. They show that they care about employees by sitting down with us one on one to discuss the projects we are working on, and any challenges that stand in our way. Thank you, EHB! :)
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DMT Business Development runs cold calling, appointment setting, and multichannel lead generation campaigns for B2B companies across 30 countries. The Ottawa-based agency has delivered 2M+ leads and 10,000+ appointments over 7 years, with clients averaging a 2-5% prospect-to-appointment conversion rate...
Top Services:
BPO
Email Marketing
Call Centers
Digital Marketing
Content Marketing
Show more
Location
Ottawa, Canada
Number of Employees
50 - 99
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
14 Projects Listed
DMT Business Development Services
BPO
Email Marketing
Call Centers
Digital Marketing
Content Marketing
Market Research
Business Consulting
Direct Marketing
CRM Consulting
Social Media Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Biovision Diagnostics
Kandji
Productive
VOLA
YouTeam
CDS Global Cloud
Derm For Primary Care
Hubilo
Concordia University
Yodeck
Data sourced from the agency's DesignRush profile
DMT Business Development Reviews & Testimonials
Yana Okushko Growth Manager at DreamX
5.0★
Lead Generation Review from Yana Okushko
Partnering with DMT Business Development turned out to be a real game-changer for us. Their team didnt just deliver leads they brought in the right conversations that actually converted. Within a short time, they secured 25 qualified meetings that had a direct impact on our pipeline and revenue. What stood out most was their professionalism - clear communication, full ownership of the process, and the feeling that they were part of our internal team rather than an external vendor. Their proactive mindset and attention to detail made every stage of the collaboration smooth and effective.
David Morneau Co-founder and CEO at inBeat Agency
5.0★
Email Marketing Review from David Morneau
We've found tremendous success in our projects with DMT Business Development, particularly in the area of Email Marketing. Their team consistently overdelivered not only in the quality of email content but also in driving measurable engagement and conversions through expertly crafted campaigns. What truly sets DMT Business Development apart is their exceptional combination of expert content creation, data driven strategy, and a deep understanding of audience behavior. Their email marketing solutions are strategically designed, results driven, and consistently outperform the competition. The team's expertise and dedication are evident in every campaign. They bring a high level of professionalism, creativity, and responsiveness, ensuring each email resonates with the target audience while meeting our marketing goals. We greatly value our partnership with DMT Business Development and look forward to achieving even greater success together. Highly recommended for businesses seeking impactful and focused email marketing solutions.
Vaysh Kewada CEO and Co-Founder at Salience Labs
5.0★
Social Media Marketing Review from Vaysh Kewada
Thanks to the dedicated efforts of DMT Business Development, our brand has experienced a noticeable increase in online visibility, consistent social media activity, and significantly improved engagement across platforms. Their strategic approach, community building tactics, and thorough performance analysis have all contributed to measurable success. What truly sets DMT apart is their ability to stay ahead of the ever changing landscape of Social Media Marketing. Their team demonstrates a deep understanding of evolving trends, algorithm updates, and best practices ensuring that our online presence remains optimized for both visibility and conversion. Beyond campaign execution, their expertise in keyword research and analysis has also brought substantial improvements to our websites search engine rankings, bridging the gap between social media activity and SEO performance. Equally impressive is DMTs commitment to transparency, proactive communication, and customer service. They consistently deliver outstanding results while remaining highly responsive to our goals and feedback. Their professionalism and alignment with our brand voice and identity are particularly noteworthy. DMT Business Development's passion for achieving remarkable outcomes and their dedication to staying at the forefront of the industry makes them an invaluable partner in Social Media Marketing. We are truly impressed by their impact and look forward to continued collaboration.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Amplify Business Performance With Virtual Assistants India
Virtual Assistant India staffs dedicated ecommerce virtual assistants who handle customer interactions across phone, email, and chat, alongside order processing, inventory management, and marketplace operations on Amazon, eBay, and other platforms. The call center company brings 25+ years of experience...
Top Services:
Call Centers
Location
Laguna Beach, California
Number of Employees
1000 & Up
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
Virtual Assistant India Services
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Bose
PepsiCo
Panasonic
Honda
dentsu
Data sourced from the agency's DesignRush profile
Virtual Assistant India Reviews & Testimonials
Patricia Woolridge Owner at Undisclosed
5.0★
Amazon Review from Patricia Woolridge
My Amazon vendor problems began when I realized that there were many instances of copyright infringement. Virtual Assistant India provided the perfect VA for the role who has also helped me with ensuring that certifications and product licensing are in place. The last 2 years have seen me, and my Amazon VA grow our sales together.this collaboration actually works!
Chad Fairbanks Chief Executive Officer at Undisclosed
5.0★
Amazon Review from Chad Fairbanks
I had no clue why many of my product listings were flagged or blocked by Amazon. Despite repeated calls with their support team, I could not find a proper answer. Thanks to my Amazon VA, all such escalations were handled with a clear diagnosis to the problem and a quick solution. My VA also helped me with brand registry.
Cheryl Patton Owner at Undisclosed
5.0★
Amazon Review from Cheryl Patton
I had very clear priorities in terms of what an Amazon Ad expert should be able to do. My PPC virtual assistant has performed admirably, creating ad spending limits, choosing most relevant ad types, and identifying redundant campaigns. Today, I have the clarity I sought as a part of my Amazon ad targeting and the expertise I demanded for PPC performance analysis.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
At our website design agency, we specialize in creating custom websites for businesses in the handyman, power washing, cleaning, painting, and junk removal industries. We also have experience designing e-commerce and affiliate websites, as well as travel affiliate websites and portfolios.Whether you're...
Top Services:
Web Design
WordPress Website Design
eCommerce Development
Graphic Design
Logo Design
Show more
Location
Lucknow, India
Number of Employees
Under 49
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
4 Projects Listed
Polishsys Technologies Services
Web Design
WordPress Website Design
eCommerce Development
Graphic Design
Logo Design
Social Media Marketing
PPC
IT Services
Phone Answering Services
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Bubbleit Cleaning Services
JackRabbit Junk Removal
Sarah Premium Power Washing
Ortizandsons
Data sourced from the agency's DesignRush profile
Polishsys Technologies Reviews & Testimonials
Viresh singh Director at Fabjustice
5.0★
Web Design Review from Viresh singh
Amazing job amazing job, I honestly don't know if this website could look much better it's way better than the competition for sure! The SEO added it is a great bonus and will help with Google rankings. I'll be using Polishsys again!
Viresh singh Director at Fabjustice
5.0★
Web Design Review from Viresh singh
It was an amazing experience. Professional team. On-time delivery. Recommended.
011Anuj Verma Review from Google
5.0★
011Anuj Verma's Review Sourced from Google
Totally satisfied with the final website. Quick turnaround and I already started getting clients to my website. Really happy and recommend to everyone.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Fyxer Industries Ltd distinguishes itself from the competition through our unparalleled commitment to client success, a comprehensive suite of services, and our innovative approach to outsourcing solutions. Unlike others in the industry, we prioritize a deep understanding of our clients' unique needs...
Top Services:
BPO
IT Services
Managed Services
Digital Marketing
Show more
Location
Požarevac, Serbia
Number of Employees
Under 49
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
Fyxer Industries Ltd Services
BPO
IT Services
Managed Services
Digital Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
A provider of affordable, world-class virtual assistant services, offering businesses their own dedicated team to optimize operations and achieve their goals. Founded in 2021, the agency combines personalized support with extensive experience in project and process management...
Riseup Labs is a global AI-first technology company delivering software, BPO, and CX solutions that help enterprises innovate faster, scale smarter, and grow sustainably. From Bangladesh to the world, we design and build reliable solutions and agentic workflows that drive real outcomes...
Top Services:
Mobile App Development
Web Development
eCommerce Development
Software Development
Product Design
Show more
Location
Dhaka, Bangladesh
Number of Employees
250 - 499
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
6 Projects Listed
Riseup Labs Services
Mobile App Development
Web Development
eCommerce Development
Software Development
Product Design
Graphic Design
Staff Augmentation
BPO
Web Design
Design Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
UNICEF
Murka
World Health Organization (WHO)
Las Vegas Sands
Voodoo
Gameloft
Data sourced from the agency's DesignRush profile
Riseup Labs Reviews & Testimonials
Tanvir Hossain Review from Google
5.0★
Tanvir Hossain's Review Sourced from Google
I had a very positive interview experience with Riseup Labs for the Data Analyst position. The interview process was well-organized, and the interviewers were professional, respectful, and approachable. They created a comfortable environment where I could discuss my technical skills, problem-solving approach, and previous experience with confidence.I especially appreciated the clear communication throughout the process and the opportunity to showcase my knowledge. Overall, it was a valuable learning experience, regardless of the outcome. Thank you to the Riseup Labs team for your time and professionalism. I wish the team continued success.
Lelin Miah Review from Google
5.0★
Lelin Miah's Review Sourced from Google
I had a positive interview experience with Riseup Labs for the Business Analyst (Tender Documentation) position. The interview process was well-organized, and the interviewers were professional, respectful, and welcoming. They asked relevant questions that allowed me to discuss my experience and skills. Communication throughout the process has been clear and timely. Thank you for the opportunity, and I appreciate the positive experience.
Murtoza Mahir Review from Google
5.0★
Murtoza Mahir's Review Sourced from Google
I had a great interview experience with Riseup Labs. The Talent Acquisition team was professional, friendly, and made the process clear. I enjoyed discussing data analytics, automation, and their global client work. The Zoom interview was well-organized, and the team showed genuine interest in my projects and skills. Positive experience overall — I’m excited about the possibility of contributing to their team.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
LTS Global Digital Services, based in Vietnam, specializes in providing comprehensive digital BPO services. Our expertise encompasses data processing, RPA solutions, and a range of other business process outsourcing services designed to enhance operational efficiency and drive growth for our clients...
Top Services:
IT Services
BPO
Call Centers
Customer Support
AI Development
Show more
Location
Hanoi, Vietnam
Number of Employees
100 - 249
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
2 Projects Listed
LTS Global Digital Services Services
IT Services
BPO
Call Centers
Customer Support
AI Development
ERP Consulting
Managed Services
IT Compliance Solution
Software Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Skyler is your trusted innovation partner for web and mobile app development, proudly based in India and serving ambitious startups and businesses around the world. Our purpose is evident: to fuel your journey of growth by seamlessly integrating highly skilled staff services...
Top Services:
Web Design
Software Testing
Logo Design
WordPress Website Design
Web Development
Show more
Location
Bengaluru, India
Number of Employees
Under 49
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
1 Project Listed
Skyler Services
Web Design
Software Testing
Logo Design
WordPress Website Design
Web Development
Digital Marketing
eCommerce Development
Software Development
IT Services
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Recruiting, Managing, and Retaining Your High-Performing Team
Fueled with passion, equipped with expertise, scaling your business growth multifold, and securing solid careers, MultiplyMii is the game-changer in remote staffing. We have a proven record of success in connecting global partners with world-class Filipino talents who best fit the role they can best perform...
Top Services:
HR Outsourcing
BPO
Business Consulting
Customer Support
Staff Augmentation
Show more
Location
Tel Aviv, Israel
Number of Employees
100 - 249
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
MultiplyMii Services
HR Outsourcing
BPO
Business Consulting
Customer Support
Staff Augmentation
Managed Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
A global customer experience (CX) management solutions provider, Startek delivers best-in-class omnichannel CX, digital transformation, virtual receptionist, call and contact center, and enterprise tech services for leading brands, from Fortune 500s to fast-growing startups...
Top Services:
BPO
Call Centers
Location
Greenwood Village, Colorado
Number of Employees
1000 & Up
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
STARTEK Services
BPO
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Flair Airlines
Telkom
Mercedes-Benz
Data sourced from the agency's DesignRush profile
STARTEK Reviews & Testimonials
Karina Thompson Review from Google
1.0★
Karina Thompson's Review Sourced from Google
Startek is the worst. They provide tech support for other companies... And they never seem to know what is going on. Poorly trained.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
For over four decades, A&A Communications has been the trusted partner of businesses in the Washington, D.C. metropolitan area. Our dedicated live receptionists provide exceptional phone answering services, ensuring your callers are greeted with professionalism and warmth...
CoderzHub is a digital agency that offers services ranging from website development, mobile app development, custom software developement and digital marketing...
Top Services:
Mobile App Development
Web Development
eCommerce Development
Software Development
WordPress Website Design
Show more
Location
Plano, Texas
Number of Employees
Under 49
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
CoderzHub Services
Mobile App Development
Web Development
eCommerce Development
Software Development
WordPress Website Design
Web Design
UI/UX Design
Customer Support
HR Outsourcing
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Capanicus is VoIP Call Center Software development Company, Our Team has 16+ years of exprience in software development, technology, consulting, system integration, cloud computing, mobile app development, and data analytics. Our team make sure sure that your business prospers in digital era by combining the...
Top Services:
AI Development
IoT
Mobile App Development
Software Development
Call Centers
Show more
Location
Mohali, India
Number of Employees
50 - 99
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
2 Projects Listed
Capanicus Services
AI Development
IoT
Mobile App Development
Software Development
Call Centers
Software Testing
VR/AR
Wearables
DevOps Consulting
IT Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Meetn
Goidd
NewMe
Miitalia
DNM - Health & Fitness
c2perform
Data sourced from the agency's DesignRush profile
Capanicus Reviews & Testimonials
Chand Anwar Review from Google
5.0★
Chand Anwar's Review Sourced from Google
Working at Capanicus has been a great experience. The team is supportive, projects are challenging yet rewarding, and there’s a strong focus on professional growth. I truly appreciate the collaborative work culture here.
Shivani Pundir Review from Google
5.0★
Shivani Pundir's Review Sourced from Google
"Great place to work! Supportive team, innovative projects, and endless opportunities to learn and grow. Proud to be part of such an amazing IT company!"🤩
Md Nehal anwar Review from Google
5.0★
Md Nehal anwar's Review Sourced from Google
My web development internship at Capanicus (Noida) has been a great learning journey. I've worked on real projects using HTML, CSS, JavaScript, and React, while also learning about Git, APIs, and responsive design. The team environment is very encouraging and growth-oriented.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
A professional call handling agency providing tailored telephone answering solutions across diverse industries. With highly trained agents, the agency enhances customer service, boosts retention, and strengthens brand reputation...
We aim to transform ideas into sustainable businesses using the latest technologies to achieve maximum value creation for our clients...
Top Services:
Mobile App Development
Web Development
eCommerce Development
AI Development
IoT
Show more
Location
Noida, India
Number of Employees
Under 49
Average Hourly Rate
$40/hr
Minimal Budget
$1,000 - $10,000
WartinLabs Services
Mobile App Development
Web Development
eCommerce Development
AI Development
IoT
Wearables
Software Development
Customer Support
Digital Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Dycare
The Kraft Heinz Company
Darna Immobilien GmbH
Guthmann Estate GmbH
Black Label Immobilien
Your House Fitness
FlTHAUS
WellnessLiving
Sarnia Real Estate Agents Blue Coast
Baïa Food Co
Data sourced from the agency's DesignRush profile
WartinLabs Reviews & Testimonials
Ben John Chief Executive Officer at Liftric GmbH
5.0★
Software Development Review from Ben John
I had a pleasure to work with people from WartinLab. They needed to do a complex project and they did a great job. We're satisfied with a result and can highly recommend this company for software development.
John Kane Vice president at NPL Construction Company
5.0★
Software Development Review from John Kane
Commitment and performance have been the most impressive aspect of WartinLab. I have been dealing with them for more than 10 years and have not had any occasion to complain. They have taken care of my projects & have been available round-the-clock. I strongly recommend WartinLab.
Micheal Precious manager at AssuranceLab
5.0★
Software Development Review from Micheal Precious
Collaborating with the team at WartinLab was a wonderful experience. The project was completed step-by-step and finished well before the deadline. Each member of the team demonstrated their expertise in their respective fields and delivered high-quality results.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Outsourced customer care provider FBC Asia Pacific offers inbound, outbound, and omni channel assistance via its contact center services for incoming and outbound customers. Out of our delivery centers in the Philippines and Sri Lanka, we provide a variety of support services including phone, chat...
Top Services:
Customer Support
Location
Pasig City, Philippines
Number of Employees
250 - 499
Average Hourly Rate
$40/hr
Minimal Budget
$1,000 - $10,000
FBC Asia Pacific Services
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
COPC Inc & Service Journey Strategies (a COPC Com
Infinet Service Logistics
Castlight Health
RunMyBnB
Accario
Converge ICT Solutions
HealthRecon Connect
Data sourced from the agency's DesignRush profile
FBC Asia Pacific Reviews & Testimonials
Lakshani Perera Review from Google
5.0★
Lakshani Perera's Review Sourced from Google
Outsourcing to FBC Asia Pacific has significantly improved our productivity while reducing costs. Their team is highly efficient and delivers results beyond expectations. We highly recommend their services!
Haroon Razik Review from Google
5.0★
Haroon Razik's Review Sourced from Google
"The virtual assistants at FBC Asia Pacific are highly skilled and well-trained. They have helped streamline our operations, allowing us to focus on growth. Their commitment to quality and responsiveness makes them stand out!"Team Accario !
Chethya Abhayasinghe Review from Google
5.0★
Chethya Abhayasinghe's Review Sourced from Google
FBC Asia Pacific has been a game-changer for our business. Their professionalism, efficiency, and dedication to delivering top-notch services have exceeded our expectations. Highly recommended for anyone looking for reliable outsourcing solutions
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A virtual receptionist company is an agency that supplies a remote team of customer service professionals. Although it is an outsourced service, virtual receptionists integrate themselves into an organization, giving customers the impression that they are part of an in-house team. As a result, businesses can provide professional customer support to meet the ever-growing demands of their customer base.
Here are some common client challenges that outsourced receptionist services help overcome:
Limited resources: While businesses can hire talent, the cost of onboarding, training, paying regular employee benefits, facilities and equipment, and software can impact the bottom line. Virtual receptionist agencies are known to be a more cost-effective alternative as businesses merely need to pay for the service.
Seasonal fluctuations: Some industries experience high customer volume during select months, often resulting in a staff shortage to meet the volume. In that regard, a virtual receptionist company can flexibly scale this capacity without incurring high costs.
24/7 assistance: Modern customers expect businesses to be available round-the-clock on every channel and in their preferred language. Virtual receptionist agencies can supplement a business’s team by providing after-hours coverage, multilingual services, and multichannel support.
The global virtual receptionist market is anticipated to reach $25 billion by 2029, with a compound annual growth rate (CAGR) of 6.9% from 2021 to 2029. Due to the presence of major industry players in North America, the region has dominated the global market in providing outsourced receptionist services.
NEXA’s service exemplifies the high-quality results of hiring a virtual receptionist.
A plumbing company reached out to NEXA as it experienced large call volumes with long wait times, translating into many missed calls and rendering the client unable to respond quickly to emergencies. They also sought to assist Spanish-speaking prospects. Having handled a 150 monthly average call volume for other plumbing companies, NEXA assembled a team to provide multilingual support and handle overflows, nights and weekends, and holiday coverage, answering calls within three minutes. Additionally, the agency conducted a series of outbound calls to increase sales, performed triages, and de-escalated emergencies.
As a result, the client identified 50% of calls as high-quality leads, attended 85% of after-hours calls, and increased its conversion rate by 25%. More importantly, its revenue grew by $20,000-$50,000 per sales agent, leading to a five to tenfold revenue increase.
What do virtual receptionist companies do?
Virtual receptionist companies assist with various customer service-related tasks, helping businesses elevate customer experience, brand reputation, and sales. These can range from providing multilingual support to call answering services, chat and email support, and social media community management. In other words, they provide the same services as a physical receptionist, except that they work remotely.
Some of the services virtual receptionist provide include:
Call answering: Handling incoming calls, providing after-hours services, answering basic inquiries, and transferring the caller to the appropriate department when needed
Outbound calls: Calling or messaging customers for follow-ups, confirmations, appointment reminders, and surveys to nurture the business’s relationship with them
Calendar and appointment scheduling: Setting appointments with customers and coordinating the business’s calendar to accommodate the appointment
Respond to general inquiries: Answering inquiries, providing product information, and basic troubleshooting via multiple customer channels, including calls, texts, website chats, social media, and email
Take and relay messages: Forwarding more complicated customer inquiries and concerns to the client’s in-house team for their more detailed attention
Lead qualification: Screening traffic from customer channels to verify if the individual is a potential lead, including filtering channels for possible spam calls and messages
A case study showcasing the impact of outsourced receptionist services includes the collaboration between VoiceNation and Soapy Joe.
Car wash chain Soapy Joe was experiencing an overflow of calls. Unable to handle the workload and answer customer inquiries, it enlisted VoiceNation’s services. Beyond tending to calls and messages, the agency created a customized script for client inquiries, scheduled appointments, forwarded calls, and answered frequently asked questions.
VoiceNation’s efforts improved customer service and elevated customer retention for Soapy Joe. By handling voicemails and return calls, the agency also saved the client valuable hours of menial work.
What is the difference between a virtual assistant and a virtual receptionist company?
The difference between a virtual assistant and a virtual receptionist company lies in the scope of services offered. Namely, virtual assistants provide a broader range of assistance, while virtual receptionists predominantly focus on customer support.
Here are more differences between virtual assistants and virtual receptionist companies:
Aspect
Virtual Assistant Companies
Virtual Receptionist Companies
Responsibilities
Assist businesses with administrative tasks
Primarily focused on call management
Scope of service
Provide basic accounting, marketing, website development and coding, customer service, data entry, and document management
Respond to customer messages, texts, emails, and calls
Address general inquiries and concerns
Schedule appointments
Working hours
Typically work within the business’s regular work hours
Typically provide 24/7 support, with employees working in rotation
Why should I hire an outsourced receptionist service?
You should hire an outsourced receptionist service because it provides round-the-clock multilingual customer service that can be scaled proportionally to your needs, resulting in higher customer satisfaction.
Main benefits in enlisting an outsourced receptionist service include:
Focus on core competencies: Considering the average duration of customer calls is four minutes, handling a high daily call volume can quickly consume a significant portion of your workday. By delegating this work to virtual receptionist agencies, you gain time to focus on more important tasks, like finding business opportunities and fine-tuning your product.
Reduce costs: Virtual receptionists are considered a more cost-efficient option than traditional in-house receptionists, as you only pay for the service, eliminating expenses like office space, equipment, training, and employee benefits.
Provide high-quality customer service: Customer satisfaction hinges on phone interactions — namely, 19% of customers stop doing business with a company due to poor call experience. Virtual receptionists can help in that regard, considering they answer calls within 20 seconds, personalize each conversation, and try to resolve the customer’s concerns within the first contact.
Give a human touch: 43% of customers prefer talking to a person to resolve an issue. While AI and chatbots make the customer experience more efficient, virtual receptionist companies can offer more personalized interactions when needed. They are trained to be empathetic listeners, helping customers feel valued and heard and improving their overall experience.
Increase availability: Many virtual receptionist firms offer around-the-clock assistance, allowing customers to receive care and attention at any time.
Offer multilingual service: With global customers speaking different languages, outsourced receptionist services can give your brand a competitive advantage by supporting customers in their chosen language.
Scale your team: When outsourcing your customer service, you can adapt your team size to fluctuating call volume, ensuring efficient call handling during peak periods without disrupting your core operations.
A notable case study illustrating the benefits of hiring outsourced receptionist services encompasses the partnership between TravelWifi and IdeasUnlimited.
Portable Wi-Fi provider TravelWifi was quickly expanding worldwide. With the launch of their new product line, they sought the help of IdeasUnlimited to ensure reliable customer assistance to the growing base of prospects. In response to the request, IdeasUnlimited provided 24/7 customer support, supplementing TravelWifi’s internal team with tier-one technical support, backend support, order processing, chat and email support, logistics support, and admin support, among other things. The agency quickly adapted its services to meet market feedback and TravelWifi’s developing needs, extending the service to multilingual support in English, Arabic, and French.
Through the partnership with IdeasUnlimited, TravelWifi scaled up its customer support capabilities to meet the demand, with the call volume growing from 100 monthly calls in 2012 to 4,600 in 2019. Due to the excellent customer service, TravelWifi received continuous high praise, allowing the client to grow its global market presence exponentially.
How do I choose the best virtual receptionist company for my business?
You can choose the best virtual receptionist company for your business by following these steps:
Outline your needs: Identify the tasks you want to delegate, the number of receptionists you need, and the languages to which you wish to extend the service. Determine if you need receptionists for year-round coverage or only during peak seasons.
Choose between onshore, nearshore, or offshore: Weigh the pros and cons of the different types of outsourcing and select one that best meets your business objectives.
Set your budget: In addition to the cost of service, consider the price of the technology needed to integrate and monitor your customer service channels.
Research and gather references: Look at directories like DesignRush, listings, marketplaces, and community forums to find potential virtual receptionist companies. Contact business partners and colleagues for agencies that they highly recommend.
Check their scope of service: Read through the agencies’ offerings list and prioritize those that provide the services you need. Check for possible certifications, recognitions, and awards associated with the service.
Review their expertise: Confirm that the agency has experience in your industry, tech stack, and language. Virtual receptionist companies with expertise in your industry can better understand your business and customers, allowing them to provide more effective services.
Do your due diligence: Search for client testimonials, reviews, awards, and case studies to ascertain the agency's credibility.
Look for employee satisfaction: High employee satisfaction indicators can give insight into the service quality and long-term stay of your potential receptionist team.
Create your request for proposal (RFP): Write a brief business background, project scope, and other project details in your proposal. Compare the agency proposals and determine which ones provide the best value for money.
Interview the shortlisted candidates: Schedule an interview with your selected candidates to assess whether they can accommodate your request and scale of service. Choose receptionists that align with your values, culture, and team dynamics.
Evaluate listening and communication skills: Throughout your interactions with the agency, assess its attentiveness, responsiveness, and availability, as these are qualities you want in your virtual receptionist.
Perform a trial service: Some agencies provide a trial period, so you have a more accurate idea of what it will be like working with the company. Based on that, decide whether to extend the contract or move to another service partner.
Need help choosing virtual receptionist companies? Contact us with project details, and we’ll select five agencies that best match your criteria list — free of charge. Visit DesignRush’s Marketplace for more details.
How do I find the best virtual receptionist company on DesignRush that fits my budget?
You can find the best virtual receptionist company on DesignRush that fits your budget by using our filter options. Refine your search according to hourly rates, minimum budgets, agency region, company size, and client type.
Here are five virtual receptionist companies on DesignRush with the most affordable hourly rates:
What are the key success metrics in outsourced receptionist services?
The key success metrics in outsourced receptionist services vary per industry and type of service, with the most common indexes pertaining to:
Quality and quantity of work
Volume by channel: Average amount of texts, messages, calls, and support tickets a business receives
First response time: Amount of time a virtual receptionist takes to answer a support ticket, call, or message
First contact resolution: Number of tickets, calls, or messages that an agent resolves within the first interaction
Average handle time: Average amount of time it takes to handle a call or transaction
Output per hour: Number of tickets, calls, or messages an agent responds to within the hour
Average resolution time: Amount of time an agent takes to solve a support ticket or answer a customer concern
Occupancy: Percentage of time a team spends on actively handling customer calls, messages, and tickets
Agent utilization rate: Percentage of time an agent spends actively handling customer calls, messages, and tickets
Cost per resolution: Divides the total cost of providing customer service over the number of tickets, calls, messages, and texts
Customer satisfaction
Customer satisfaction score: Measures the overall experience that a customer received
Customer effort score: Indicates the effort a customer goes through to resolve their issue or fulfill a request by analyzing repeat calls, handle times, and channel switches
Net Promoter Score: Measures customer loyalty by assessing how likely a customer will recommend the business
Abandon rate: Number of customers hanging up the call while on hold
Churn rate: Percentage of customers leaving your brand
What questions should I ask before hiring a virtual receptionist company?
You should ask the following questions before hiring a virtual receptionist company:
Its Relevant Background
How familiar is your team with my industry? How long have you outsourced in this industry?
Do you have experience in my required service?
Do you provide multilingual customer service? Which languages do you extend the service to?
Its Services and Processes
Do you provide around-the-clock service? If not, what are your regular working hours?
Can you walk me through how your team prioritizes tasks? For instance, how do you select the emails to respond to first out of 50 messages?
How do you handle customers who have difficulty articulating their needs or have a different communication style from yours?
What measures do you take to handle difficult or upset customers? How would you diffuse the situation?
What are your data security and privacy measurements?
What is your contingency plan for internet or power failures?
Concerning Your Project
Who will be my point of contact?
What is my level of involvement in the hiring process?
How do you measure employee productivity, performance, and satisfaction?
What kind of call and messaging analytics do you provide? How can I monitor the results?
How do you handle cases when an employee fails to align with the team dynamic?
What ROI can I expect when hiring your services?
What are the best virtual receptionist companies in the US?
The best virtual receptionist companies in the US are the following:
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Proposals