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Elevate customer experience and streamline operations with vetted call center companies. Browse our curated list of call centers based in the US to find teams aligned with your customers' cultural and language needs. 

Best Call Center Companies

105 Companies - Rankings updated: September 05, 2026

DesignRush evaluates all call center providers based on its expertise, success stories, and verified client reviews. Some listings may be paid.

Expertise
Industry
$1,000 - $10,000
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$1,000 - $10,000 × Sort by: Top Rated ×

  • IdeasUnlimited

    Global Support Redefined!

    IdeasUnlimited offers 24/7/365 inbound and outbound call center services, covering customer support, technical support, sales, and multilingual operations. Founded in 2010, the agency delivers offshore and remote support for global businesses across eCommerce, healthcare, real estate, and finance...

    Top Services:

    • Call Centers
    • Phone Answering Services
    • IT Services
    • BPO
    • Customer Support
    • Show more
    Location
    Sugar Land, Texas
    Number of Employees
    100 - 249
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    2 Projects Listed

    IdeasUnlimited Services

    • Call Centers
    • Phone Answering Services
    • IT Services
    • BPO
    • Customer Support
    • Transcription Services
    • Market Research
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • BabeBox
    • PatPat
    • Sapphire
    • Messenio
    • Stevens Realty
    • Justin TV (now known as Twitch TV)
    Data sourced from the agency's DesignRush profile

    IdeasUnlimited Reviews & Testimonials

    • Kimberly Weber President and Founder at Iowa Home Care
      5.0 ★

      BPO Review from Kimberly Weber

      We brought on IdeasUnlimited to help with our back office work so our nurses and staff could stay focused on clients. They handle scheduling, reports, emails, and client inquiries, and they picked up new tasks fast with very little training. The time we save is huge, and it makes our daily operations smoother. What I like most is they really try to fit into how we work, so it feels like they are part of our own team. The onboarding took a little time, but once we got set, everything has been running well.

    • Miriam Woodward
      Miriam Woodward Founder President and CEO at De Dios Consulting
      5.0 ★

      BPO Review from Miriam Woodward

      IdeasUnlimited has been a dependable partner for us at De Dios Consulting. They handle our scheduling, emails, research, and reports, which freed up time for us to focus on clients. What I value most is how quickly they adapt and how much they feel like part of our team. The only challenge was getting them up to speed on a few tools, but once they learned, everything has been smooth.

    • Jeffrey Bill
      Jeffrey Bill Founder & CEO at Sunrise Treatment Center
      5.0 ★

      Medical Review from Jeffrey Bill

      Working with IdeasUnlimited has been a real help for us at Sunrise Treatment Center. We brought them in to handle our medical billing so our staff could focus more on patients. They learned our system fast and cut down on errors which meant we got paid quicker and had better cash flow. Communication has always been easy and they adjust when we need something changed. What stood out most is how detailed and reliable they are. Nothing is ever perfect but they came pretty close.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    5.0 5.0 (68)
    4.6 4.6 (11)

  • Pipeful

    Qualified Leads In Your Pipeline

    Pipeful runs B2B appointment setting and lead generation campaigns using AI-assisted targeting, cold email outreach, and SDR-led qualification across 180+ countries. The agency draws from a database of 300 million verified business emails spanning 75+ industries and serves clients globally...

    Top Services:

    • Email Marketing
    • Direct Marketing
    • Call Centers
    Location
    San Francisco, California
    Number of Employees
    100 - 249
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    6 Projects Listed

    Pipeful Services

    • Email Marketing
    • Direct Marketing
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Google
    • Societe Generale
    • Seismic
    • Tenstorrent
    • Yotpo
    • Microsoft
    Data sourced from the agency's DesignRush profile

    Pipeful Reviews & Testimonials

    • Lucas Delacroix
      Lucas Delacroix Financial Director at BNP Paribas
      5.0 ★

      Lead Generation Review from Lucas Delacroix

      Prior to teaming up with Pipeful, we faced challenges in reaching potential clients efficiently. With their expertise, Pipeful crafted customized email campaigns and pinpointed high-quality leads. Consequently, we successfully met our Key Performance Indicators (KPIs), scheduled numerous face-to-face meetings, and broadened our sales pipeline. Their assistance not only saved us time but also heightened our likelihood of closing deals. Pipeful went above and beyond our expectations, surpassing our KPIs by 150% in the initial month and securing an impressive 49 face-to-face appointments for our sales team within just two months. Their expertise in creating impactful email campaigns and identifying high-quality leads proved to be invaluable. Additionally, their team's culture is outstanding they are not only intelligent and highly skilled but also exceptionally responsive. High-quality agencies may sometimes come with a slightly higher price tag. I strongly recommend their services for efficient lead generation and appointment booking. Their expertise and performance are evident, and the team's responsiveness and intelligence significantly enhance the collaboration.

    • Guillaume Leclerc
      Guillaume Leclerc Financial Officer at Sanofi
      5.0 ★

      Lead Generation Review from Guillaume Leclerc

      We opted to explore a lead acquisition agency as we aimed to elevate our business to a higher tier. Recognizing our current lack of expertise in this area, we decided it was prudent to enlist the assistance of professionals. Pipeful assumed key responsibilities, such as pinpointing and drawing in potential clients, arranging meetings with decision-makers, and ensuring genuine interest from prospects in our services. The outcome has left us elated, with a total of 60 confirmed appointments featuring clients who meet our criteria. This level of success is unprecedented in our past experiences. We have successfully secured 120 confirmed appointments with promising leads. The sales pipeline has been expanded, opening up new opportunities for business expansion. We are content with the overall partnership and the caliber of leads that have been generated. Ensure a thorough examination of Pipeful's track record and personalized strategy before engaging their services for lead generation and sales development. To maximize the benefits of your collaboration, clearly define your objectives and goals, and prioritize open communication, honest feedback, and transparent reporting.

    • Léo Fontaine
      Léo Fontaine Commercial Director at Airbus
      5.0 ★

      Lead Generation Review from Léo Fontaine

      Finding clients has consistently been the biggest challenge for our team. However, thanks to Pipeful, our pipeline is growing rapidly. In just one year of working with Pipeful, we closed more deals than we could have imagined. The success has led us to hire two additional sales managers to effectively handle the leads generated by Pipeful and facilitate faster scaling. Pipeful exceeded my expectations. Unlike many lead generation agencies that often generate unqualified leads, Pipeful kept their promises, delivering high-quality leads. Additionally, the collaboration provided valuable insights into our target market and options for positioning our brand. Pipeful has played a crucial role in broadening our client base in the US. Before partnering with them, we had a substantial number of loyal customers in the EMEA region. However, we were eager to extend our market reach and establish long-term relationships with clients in North America. Over the past year of collaboration with Pipeful, the experience has been nothing short of amazing. Our pipeline has seen unprecedented growth during this period. Currently, there's nothing to note that we dislike. The team is highly responsive and consistently delivers exceptional performance. Prior to this, I had the opportunity to collaborate with other lead generation agencies. Despite their grand promises, they, unfortunately, fell short of delivering the desired results. However, working with Pipeful was a completely different experience. Their extensive sales experience and realistic assessment of the situation influenced the strategies they employed to attract potential clients. In the first month of our collaboration, numerous appointments were booked on our calendar. Now, we are contemplating continuing our partnership. Therefore, I wholeheartedly recommend working with them.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    5.0 5.0 (41)

  • Tech2globe

    Your Partner in AI-Enabled Development, Marketing, eCommerce, Data Management, BI and Ops.

    Tech2Globe provides inbound and outbound call center services as part of its BPO-KPO division, covering customer support, telemarketing, lead generation, virtual assistance, and call center monitoring. With 14+ years of operation and 12,000+ completed projects, it holds a 4.9 rating on DesignRush...

    Top Services:

    • Digital Marketing
    • Web Development
    • eCommerce Development
    • Web Design
    • Social Media Marketing
    • Show more
    Location
    New York City, New York
    Number of Employees
    250 - 499
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    16 Projects Listed

    Tech2globe Services

    • Digital Marketing
    • Web Development
    • eCommerce Development
    • Web Design
    • Social Media Marketing
    • Branding
    • PPC
    • Software Development
    • Market Research
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Delivery Hero
    • Follett
    • AoNHewitt
    • Frontier Biscuits
    • Mahmayi
    • Foodora
    • go-mechanic
    • Patanjali
    • Abrams
    • cantabil
    Data sourced from the agency's DesignRush profile

    Tech2globe Reviews & Testimonials

    • Jason Wilson
      Jason Wilson Co-Founder and CTO at Mendaera, Inc.
      5.0 ★

      SEO Review from Jason Wilson

      Tech2Globe Web Solutions has helped us increase website traffic, admission inquiries, and key landing page engagements. They've also reduced bounce rates, attracted more serious prospective families, and improved the admission team's efficiency. Moreover, the team is organized and proactive.

    • Eve Casha
      Eve Casha Brand Manager (Chief Scientific Officer) at dermoi!
      5.0 ★

      Lead Generation Review from Eve Casha

      I recently worked with Tecg2globe for chat support services and lead generation for my cosmetic business, and the experience was exceptional! Their expertise in enhancing customer engagement significantly boosted our online interactions and generated valuable leads. The team's professionalism, attention to detail, and proactive communication made the process seamless. Thanks to Tecg2globe, we've seen a noticeable increase in customer inquiries and sales! Highly recommended!

    • Patrick Pichette
      Patrick Pichette Interim CEO at The Canadian Real Estate Association
      5.0 ★

      Amazon SEO Review from Patrick Pichette

      I had the pleasure of working with Tech2globe to help maintain a consistent ACoS and optimize my Amazon SEO, and I couldn't be more impressed with the results. Their expertise in both areas has been invaluable. They not only helped me streamline my advertising efforts but also enhanced my product listings to improve visibility and rankings on Amazon. Thanks to their tailored strategies, my campaigns have been more efficient, and I've seen a significant increase in conversions. I highly recommend Techh2globe to anyone looking to boost their Amazon performance!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.9 4.9 (21)

  • DMT Business Development

    Do More Than Business Development and Beyond

    DMT Business Development runs cold calling, appointment setting, and multichannel lead generation campaigns for B2B companies across 30 countries. The Ottawa-based agency has delivered 2M+ leads and 10,000+ appointments over 7 years, with clients averaging a 2-5% prospect-to-appointment conversion rate...

    Top Services:

    • BPO
    • Email Marketing
    • Call Centers
    • Digital Marketing
    • Content Marketing
    • Show more
    Location
    Ottawa, Canada
    Number of Employees
    50 - 99
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    14 Projects Listed

    DMT Business Development Services

    • BPO
    • Email Marketing
    • Call Centers
    • Digital Marketing
    • Content Marketing
    • Market Research
    • Business Consulting
    • Direct Marketing
    • CRM Consulting
    • Social Media Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Biovision Diagnostics
    • Kandji
    • Productive
    • VOLA
    • YouTeam
    • CDS Global Cloud
    • Derm For Primary Care
    • Hubilo
    • Concordia University
    • Yodeck
    Data sourced from the agency's DesignRush profile

    DMT Business Development Reviews & Testimonials

    • Yana Okushko
      Yana Okushko Growth Manager at DreamX
      5.0 ★

      Lead Generation Review from Yana Okushko

      Partnering with DMT Business Development turned out to be a real game-changer for us. Their team didnt just deliver leads they brought in the right conversations that actually converted. Within a short time, they secured 25 qualified meetings that had a direct impact on our pipeline and revenue. What stood out most was their professionalism - clear communication, full ownership of the process, and the feeling that they were part of our internal team rather than an external vendor. Their proactive mindset and attention to detail made every stage of the collaboration smooth and effective.

    • David Morneau
      David Morneau Co-founder and CEO at inBeat Agency
      5.0 ★

      Email Marketing Review from David Morneau

      We've found tremendous success in our projects with DMT Business Development, particularly in the area of Email Marketing. Their team consistently overdelivered not only in the quality of email content but also in driving measurable engagement and conversions through expertly crafted campaigns. What truly sets DMT Business Development apart is their exceptional combination of expert content creation, data driven strategy, and a deep understanding of audience behavior. Their email marketing solutions are strategically designed, results driven, and consistently outperform the competition. The team's expertise and dedication are evident in every campaign. They bring a high level of professionalism, creativity, and responsiveness, ensuring each email resonates with the target audience while meeting our marketing goals. We greatly value our partnership with DMT Business Development and look forward to achieving even greater success together. Highly recommended for businesses seeking impactful and focused email marketing solutions.

    • Vaysh Kewada
      Vaysh Kewada CEO and Co-Founder at Salience Labs
      5.0 ★

      Social Media Marketing Review from Vaysh Kewada

      Thanks to the dedicated efforts of DMT Business Development, our brand has experienced a noticeable increase in online visibility, consistent social media activity, and significantly improved engagement across platforms. Their strategic approach, community building tactics, and thorough performance analysis have all contributed to measurable success. What truly sets DMT apart is their ability to stay ahead of the ever changing landscape of Social Media Marketing. Their team demonstrates a deep understanding of evolving trends, algorithm updates, and best practices ensuring that our online presence remains optimized for both visibility and conversion. Beyond campaign execution, their expertise in keyword research and analysis has also brought substantial improvements to our websites search engine rankings, bridging the gap between social media activity and SEO performance. Equally impressive is DMTs commitment to transparency, proactive communication, and customer service. They consistently deliver outstanding results while remaining highly responsive to our goals and feedback. Their professionalism and alignment with our brand voice and identity are particularly noteworthy. DMT Business Development's passion for achieving remarkable outcomes and their dedication to staying at the forefront of the industry makes them an invaluable partner in Social Media Marketing. We are truly impressed by their impact and look forward to continued collaboration.

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    4.9 4.9 (14)
    5.0 5.0 (4)

  • LeadBuds

    Transforming Sales Growth Through Science

    LeadBuds is a B2B lead generation, appointment setting, SDR outsourcing, and call center company, combining LinkedIn outreach, email campaigns, Telegram outreach, and paid advertising. Founded in 2017, the agency serves fintech, healthcare, and Web3 companies with AI-assisted outreach strategies...

    Top Services:

    • Email Marketing
    • Business Consulting
    • BPO
    • Market Research
    • Phone Answering Services
    • Show more
    Location
    Kyiv, Ukraine
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000

    LeadBuds Services

    • Email Marketing
    • Business Consulting
    • BPO
    • Market Research
    • Phone Answering Services
    • Call Centers
    • CRM Consulting
    • Staff Augmentation
    • Content Marketing
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Nissan
    • Advascale
    • Hapana
    • Komulin
    • Nitra
    • Pillard
    • Suriefy
    Data sourced from the agency's DesignRush profile

    LeadBuds Reviews & Testimonials

    • Gregory Dangler
      Gregory Dangler Founder at BulkSource, Inc.
      5.0 ★

      Call Centers Review from Gregory Dangler

      LeadBuds offers client reporting, help desk assistance, and technical support. Reaching customer CSAT scores, first call resolution, and call center response times. observant, capable, and exhaustive. capable of taking the lead in important areas pertaining to their services. They have tremendous industrial experience and leadership.

    • John Nicolosi
      John Nicolosi CEO at CerpassRx
      5.0 ★

      B2B Social Media Marketing Review from John Nicolosi

      I was sent a thorough campaign questionnaire after registering that outlined the purpose of the project and my target audience. LeadBuds took those responses, created some brilliant message sequences, and created a LinkedIn prospect list that was specifically targeted. I made dozens of new connections and had six survey replies in the first two weeks of the campaign. These are lengthy questionnaires with in-depth inquiries. I've already had six answers, compared to my estimated 1-2. They know what they're doing based on the outcomes they provide, therefore I won't recommend changing. Continue as you are!

    • Naomi Allen
      Naomi Allen CEO and Co-Founder at Brightline
      5.0 ★

      Business Consulting Review from Naomi Allen

      LeadBuds takes care of our video labeling needs. With a 98% accuracy rate in video review, LeadBuds' agents can evaluate more than 350 video events in an hour. Since we are a technological firm, our goods and software are always changing and developing. LeadBuds' outstanding project management and leadership teams are demonstrated by how well they have adjusted to such adjustments.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.9 4.9 (10)

  • SupportYourApp

    AI-Powered Support-as-a-Service Company Focused on the Tech Industry

    SupportYourApp runs outsourced call center, technical support, live chat, and help desk operations for 250+ companies including Mastercard, Calm, and MacPaw. Since 2010 the agency has expanded to 30+ countries and 60+ languages, deploying AI Voice Agents and chatbots alongside human teams...

    Top Services:

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Staff Augmentation
    • Show more
    Location
    Wilmington, Delaware
    Number of Employees
    1000 & Up
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    12 Projects Listed

    SupportYourApp Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Staff Augmentation
    • AI Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Mastercard
    • Skylum
    • Waverly Labs
    • Softorino
    • Flibco
    Data sourced from the agency's DesignRush profile

    SupportYourApp Reviews & Testimonials

    • Bogdan Czako
      Bogdan Czako Customer Support Team Lead at Covantis S.A.
      5.0 ★

      Customer Support Review from Bogdan Czako

      We've been working with SupportYourApp to handle technical support, including product-related questions, password resets, tracing user traffic, and assessing request severity. The team started with two shared consultants and one dedicated consultant and now operates with two members, providing consistent support via email. Their performance has been outstanding, earning perfect 10/10 ratings in our internal performance reviews, and the project has remained extremely stable over time. The team has grown in expertise and reliability to the point where one dedicated agent now attends our annual gathering in Switzerland every year. Their support continues to exceed our expectations.

    • Joseph Pinto
      Joseph Pinto Manager at Sweett
      5.0 ★

      Customer Support Review from Joseph Pinto

      We partnered with SupportYourApp to build a 24/7 multilingual support team operating securely from the office to serve our growing global customer base. The team structure has evolved over time and now includes French-, Spanish-, and English-speaking consultants, as well as Sales agents and part-time Social Media Research support. They manage our email, chat, and phone support 24/7, enabling us to assist customers in multiple languages and maintain an average email response time of under one hour. We truly appreciate their strong adherence to SLAs, consistent performance, and proactive communication. SupportYourApp has proven to be a reliable and effective partner in scaling our customer support operations.

    • José Manuel Val Merinero
      José Manuel Val Merinero CFO at VR LIFE, SL
      5.0 ★

      Customer Support Review from José Manuel Val Merinero

      We partnered with SupportYourApp to resolve ongoing billing and video service issues that were impacting customer satisfaction. They provided efficient email support through a dedicated consultant, ensuring consistent and personalized assistance. Communication was clear and well-structured, with defined guidelines that kept our interactions focused. Their support hours from 5 PM to 1 AM EET allowed timely resolutions outside regular business hours. We valued the consultants loyalty, consistency, and efficiency, which contributed to smooth operations. SupportYourApp has been a reliable and effective partner in addressing our service challenges.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.9 4.9 (9)
    5.0 5.0 (1)

  • Hugo

    Verified Verified by the DesignRush team for authenticity and credibility.

    World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages

    Hugo deploys dedicated inbound and outbound call center teams across 60+ languages, with 24/7 coverage and 99.9% uptime. Its university-educated agents deliver 88% first call resolution. The call center provider is ISO 27001, HIPAA, and SOC 2 certified...

    Top Services:

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Transcription Services
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed

    Hugo Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Transcription Services
    • Translation Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Google
    • Meta
    • Outschool
    • Topicals
    • Attentive
    • Faire
    • Sakara
    • Aurora
    Data sourced from the agency's DesignRush profile

    Hugo Reviews & Testimonials

    • Greg Digneo
      Greg Digneo founder at content guppy
      5.0 ★

      B2B Review from Greg Digneo

      Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.

    • Nimmit Shah
      Nimmit Shah Owner at Pi Asset Management Ltd
      5.0 ★

      BPO Review from Nimmit Shah

      Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.

    • Jambu Subramanian
      Jambu Subramanian Senior Manager of Operations at Kasha Global
      5.0 ★

      Customer Support Review from Jambu Subramanian

      Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.

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    4.8 4.8 (8)
    5.0 5.0 (9)

  • The Telemarketing Company

    Agile, High Performance Voice Contact Services since 1990

    The Telemarketing Company has worked with telemarketing, telesales, lead generation, appointment setting, inbound call handling, and telephone market research since 1990. Operating 220+ seats with multilingual native-language speakers, it holds ISO 27001, ISO 9001, FCA, PCI Level 4, and MRS accreditations...

    Top Services:

    • Market Research
    • Customer Support
    • Call Centers
    • Phone Answering Services
    • Digital Marketing
    • Show more
    Location
    Brighton, United Kingdom
    Number of Employees
    100 - 249
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed

    The Telemarketing Company Services

    • Market Research
    • Customer Support
    • Call Centers
    • Phone Answering Services
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • One Family
    • Xero
    • Kwik Fit
    • American Express
    • Allianz
    • Enterprise
    • Equifax
    • Zehnder
    • Bytes
    • Close Brothers
    Data sourced from the agency's DesignRush profile

    The Telemarketing Company Reviews & Testimonials

    • Undisclosed
      Undisclosed Head of Marketing Operations at Equifax
      5.0 ★

      Marketing Review from Undisclosed

      In 2022 Equifax continued its transformation of the marketing operations function by working with TTMC and a digital partner to embed new lead processes and improve the quality of leads. The team at TTMC have brought much needed structure, data and insight into our lead process which has delivered transparency across the business and helps us build a case for further investment.

    • Undisclosed
      Undisclosed CEO at Buyerdock
      5.0 ★

      Call Centers Review from Undisclosed

      I was impressed with attention to detail from the TTMC team and as a result they delivered an excellent result. I was keen at the start of the campaign to meet all those engaged with making the outbound calls and pleasantly surprised by the length of time they had been working for TTMC, most well over 10 years. This was important to us, as these team members were Buyerdock’s shop window.

    • Anonymous
      Anonymous Director at JazzyMedia Ltd
      5.0 ★

      Recruiting Review from Anonymous

      This is the second time I've used TTMC and once again we are impressed with their professional handling of our school recruitment project. On both occasions they successfully achieved our recruitment goals within a very tight timescale. I would absolutely work with them again and have no hesitation in recommending them for similar projects.

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    4.8 4.8 (6)
    4.1 4.1 (22)

  • Virtual Assistant India

    Amplify Business Performance With Virtual Assistants India

    Virtual Assistant India staffs dedicated ecommerce virtual assistants who handle customer interactions across phone, email, and chat, alongside order processing, inventory management, and marketplace operations on Amazon, eBay, and other platforms. The call center company brings 25+ years of experience...

    Top Services:

    • Call Centers
    Location
    Laguna Beach, California
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000

    Virtual Assistant India Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Bose
    • PepsiCo
    • Panasonic
    • Honda
    • dentsu
    Data sourced from the agency's DesignRush profile

    Virtual Assistant India Reviews & Testimonials

    • Patricia Woolridge
      Patricia Woolridge Owner at Undisclosed
      5.0 ★

      Amazon Review from Patricia Woolridge

      My Amazon vendor problems began when I realized that there were many instances of copyright infringement. Virtual Assistant India provided the perfect VA for the role who has also helped me with ensuring that certifications and product licensing are in place. The last 2 years have seen me, and my Amazon VA grow our sales together.this collaboration actually works!

    • Chad Fairbanks
      Chad Fairbanks Chief Executive Officer at Undisclosed
      5.0 ★

      Amazon Review from Chad Fairbanks

      I had no clue why many of my product listings were flagged or blocked by Amazon. Despite repeated calls with their support team, I could not find a proper answer. Thanks to my Amazon VA, all such escalations were handled with a clear diagnosis to the problem and a quick solution. My VA also helped me with brand registry.

    • Cheryl Patton
      Cheryl Patton Owner at Undisclosed
      5.0 ★

      Amazon Review from Cheryl Patton

      I had very clear priorities in terms of what an Amazon Ad expert should be able to do. My PPC virtual assistant has performed admirably, creating ad spending limits, choosing most relevant ad types, and identifying redundant campaigns. Today, I have the clarity I sought as a part of my Amazon ad targeting and the expertise I demanded for PPC performance analysis.

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    4.8 4.8 (5)

  • IntelligentBee

    Support That Drives Retention

    Handling 180,000+ customer interactions per month with a sub-2-minute SLA, IntelligentBee provides outsourced customer support, technical support, IT support, multilingual support, phone, live chat, email, and social media support. The call center firm caters to SaaS, eCommerce, and healthcare companies...

    Top Services:

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • AI Development
    • Show more
    Location
    Iași, Romania
    Number of Employees
    250 - 499
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    7 Projects Listed

    IntelligentBee Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • AI Development
    • IT Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • SendGrid
    • Twillio
    • AffiliateBee
    • Payscore
    Data sourced from the agency's DesignRush profile

    IntelligentBee Reviews & Testimonials

    • Diego Susa Head of Engineering at Unleash
      5.0 ★

      Customer Support Review from Diego Susa

      Diego Susa, Head of Engineering at Unleash, lauds IntelligentBee for helping them successfully sustain their response time and customer satisfaction levels within the established target. The team exhibited commitment, responsibility, and a proactive attitude toward improvement. They also actively engaged with feedback and maintained clear and effective communication through virtual meetings, emails, and messages, Susa adds.

    • Ionut Patrascoiu CEO & Founder at Floca
      5.0 ★

      Mobile App Development Review from Ionut Patrascoiu

      Ionut Patrascoiu, CEO & Founder at Floca, hired IntelligentBee for a custom software development project. According to Patrascoiu, the team continues to oversee the ongoing refinement and improvement of the app, with plans for an upcoming development phase. Patrascoiu commended the team for the app's easy flow and top-notch quality. He also mentioned that IntelligentBee stands out as a budget-friendly choice, demonstrating genuine dedication to the success of their project.

    • Mihai Cioclu Account Manager at EventWay
      5.0 ★

      Applications Review from Mihai Cioclu

      According to EventWay Account Manager Mihai Cioclu, IntelligentBee launched the solution within the deadline. It showcased agility and provided clients with prompt feedback. The agency’s exceptional technical proficiency played an important role in delivering high-quality results.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.6 4.6 (3)
    4.4 4.4 (12)

  • CDMSoftech Solution Pvt Ltd

    Delivering Excellent

    As a call center agency, our vision is to deliver seamless support for businesses seeking excellence in call management and virtual assistance. The team's communication skills elevate the impact of every client interaction, ensuring quality, rapid turnaround, and measurable results on every project...

    Top Services:

    • BPO
    • Customer Support
    • Call Centers
    • Market Research
    • Email Marketing
    • Show more
    Location
    Ghaziabad, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $4/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed

    CDMSoftech Solution Pvt Ltd Services

    • BPO
    • Customer Support
    • Call Centers
    • Market Research
    • Email Marketing
    • eCommerce Development
    • Social Media Marketing
    • eCommerce
    • Business Consulting
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Samsung
    • Synup
    • HCRC Staffing
    • Otrium
    • Dandy
    • Reparel
    • H2BID
    • RMG Digital Solutions
    • Viva Civic
    Data sourced from the agency's DesignRush profile

    CDMSoftech Solution Pvt Ltd Reviews & Testimonials

    • Shail Udawat
      Shail Udawat Data Processing Admin at Cognilinks
      5.0 ★

      Data Entry Review from Shail Udawat

      Great experience with CDM Softech Solution. They are quick in response and deliver the work in time. They are very easy to work with, professional and helpful. 100% Recommended!!

    • Brian Torchin
      Brian Torchin data at Healthcare Recruitment Counselors
      5.0 ★

      Data Entry Review from Brian Torchin

      We have been working with this company for almost 4 years and we would highly recommend them. The group is professional, timely, and we are highly satisfied with the quality of their work. They are quick to respond to any issues or work requests and address them accordingly.

    • Glenn Oliver
      Glenn Oliver Independent Contractor at H2bid
      5.0 ★

      Data Entry Review from Glenn Oliver

      They do excellent work. Always timely, professional, and reasonable.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.6 4.6 (3)
    4.5 4.5 (8)

  • Kontaktikeskus

    Your customer is our priotity!

    Kontaktikeskus runs 24/7 inbound and outbound call center operations for 50+ clients across Estonia and internationally, covering customer service, telemarketing, and AI-assisted sales and support. The call center provider boasts 16+ years in the Baltic market and holds offices in six Estonian cities...

    Top Services:

    • Call Centers
    Location
    Tallinn, Estonia
    Number of Employees
    Under 49
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000

    Kontaktikeskus Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Neste
    • If
    • Raha24
    Data sourced from the agency's DesignRush profile

    Kontaktikeskus Reviews & Testimonials

    • Undisclosed
      Undisclosed Owner at Hansapost
      5.0 ★

      Call Centers Review from Undisclosed

      Kontaktikeskus has shown itself to be a professional partner with whom communication is easy and the results are good.

    • Undisclosed
      Undisclosed Owner at infoteenus 16366
      5.0 ★

      Call Centers Review from Undisclosed

      Unlike other call centers, the attitude of Kontaktikeskus has remained humane, understanding and operative even towards smaller cooperation partners.

    • Undisclosed
      Undisclosed Owner at Eesti Mündiäri
      5.0 ★

      Call Centers Review from Undisclosed

      Flexibility; consideration of the interests of the business partner and the opportunity to discuss problems and find solutions; Kontaktikeskus thinks along and offers its own options/solutions!

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    4.6 4.6 (3)

  • LevelUp Leads

    No SDR Headaches, No Stress

    LevelUp Leads specializes in optimizing sales processes by overseeing every aspect of clients' outbound strategies, from acquiring relevant data to executing meticulously crafted campaigns. With a dedicated team managing outreach efforts, clients can confidently devote their time to closing deals and driving...

    Top Services:

    • Call Centers
    • Email Marketing
    • Direct Marketing
    • Digital Strategy
    • Social Media Marketing
    • Show more
    Location
    Lafayette, California
    Number of Employees
    Under 49
    Average Hourly Rate
    $49/hr
    Minimal Budget
    $1,000 - $10,000

    LevelUp Leads Services

    • Call Centers
    • Email Marketing
    • Direct Marketing
    • Digital Strategy
    • Social Media Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Okendo
    • ecotrak
    • Navigator
    Data sourced from the agency's DesignRush profile

    LevelUp Leads Reviews & Testimonials

    • Atif Gagguturu
      Atif Gagguturu Marketing & Customer Acquisition at BankStride/FileStride
      5.0 ★

      Email Marketing Review from Atif Gagguturu

      We are a document collection specializing in loan document gathering and invoice management software company. We hired LevelUp Leads to increase the amount of sales and demos we got. So we have been having trouble getting leads. As such we were searching for a marketing company to help us find more customers. We stumbled upon LevelUp Leads and found they came with a lot of good recommendations. It is benefiting us by giving us a better direction to get more leads. I like the weekly reviews where we can see what we are doing good. I also like being given reports of who is being responsive to our campaigns. I like how the LevelUp Leads explains what exactly the campaigns are doing and why they are doing the things they are doing and how it can get us out there. I especially like the recommendations given to our company for our other advertising projects.

    • Troy Deason
      Troy Deason Managing Director at HCA Healthcare
      5.0 ★

      Digital Strategy Review from Troy Deason

      Levelup Leads provides various digital marketing services for our healthcare testing services company. The team's tasks range from paid media and reporting to email campaign optimization and landing page creation. We are pleased with Levelup Leads' services. What's been most impressive about the team is their project management skills, they execute tasks efficiently and hold weekly meetings to ensure everyone's in synchronization. Their problem-solving capabilities are commendable as well.

    • Jesse W
      Jesse W Review from Google
      5.0 ★

      Jesse W's Review Sourced from Google

      John and his team at LevelUp Leads were highly proficient at setting quality appointments. Their personalized approach and expertise drives growth and produces meaningful results. I'm very pleased I went with them and would be more than happy to work with LevelUp Leads again in the future.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.5 4.5 (2)
    5.0 5.0 (11)

  • TWC IT Solutions

    Integrating Systems, Connecting Continents.

    Backed by 3,000+ clients, TWC IT Solutions offers professional call center services, combining cloud telephony, unified communications, and cybersecurity. Innovation and expertise converge effectively in each of our IT and communication initiatives, leading to partnerships with Microsoft and Cisco...

    Top Services:

    • IT Services
    • Managed Services
    • Cybersecurity
    • Cloud Consulting
    • Call Centers
    • Show more
    Location
    London, United Kingdom
    Number of Employees
    50 - 99
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    3 Projects Listed

    TWC IT Solutions Services

    • IT Services
    • Managed Services
    • Cybersecurity
    • Cloud Consulting
    • Call Centers
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Hasbro
    • Octopus Investments
    • OneGlobal
    • Lancaster Investment Management
    • Caspian One
    • Peel Hunt
    Data sourced from the agency's DesignRush profile

    TWC IT Solutions Reviews & Testimonials

    • Panos Ladas
      Panos Ladas Managing Director at ON.marketing
      5.0 ★

      IT Services Review from Panos Ladas

      [E]xcellent delivery, thanks. (Verified via email)

    • Apostolis Lianos
      Apostolis Lianos eCommerce Manager at Tetragono Bookstores
      5.0 ★

      IT Services Review from Apostolis Lianos

      TWC IT Solutions provided IT consulting and SI for a bookstore chain. Due to the agency's efforts, Tetragono's internet became more stable and cybersecurity issues were non-existent. The new cloud contact centre helped the bookstore's support agents reduce average resolution time by 34% per ticket. Throughout the partnership, TWC was attentive and met deliverables efficiently. Its exceptional problem-solving skills stood out, and Tetragono highly recommends the agency. (Verified by email)

    • Marwan Galal
      Marwan Galal Review from Google
      5.0 ★

      Marwan Galal's Review Sourced from Google

      Knowledgeable, friendly and professional team. I definitely recommend for any managed IT, connectivity and disaster recovery requirements.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.5 4.5 (2)
    5.0 5.0 (16)

  • Uassist.ME

    Comprehensive Outsourced Customer Support Services

    With a 98% client retention rate, Uassist.ME provides nearshore bilingual BPO contact center programs and virtual assistant services to US and Canadian businesses. BPO programs cover customer service, technical support, sales, healthcare, legal process, and financial services...

    Top Services:

    • BPO
    • Call Centers
    • Phone Answering Services
    • Customer Support
    • Show more
    Location
    Miami, Florida
    Number of Employees
    500 - 999
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000

    Uassist.ME Services

    • BPO
    • Call Centers
    • Phone Answering Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Pica Pica
    • Avanti Way Realty
    • NuSvara
    Data sourced from the agency's DesignRush profile

    Uassist.ME Reviews & Testimonials

    • Benjamin Conboy
      Benjamin Conboy Founder at NuSvara
      4.5 ★

      Translation Services Review from Benjamin Conboy

      Benjamin Conboy of NuSvara praises Uassist.ME assistant's skills and output. NuSvara highlights the assistant's ability to learn, be proactive, and deal with daily technical issues. (Source: 3rd Party Review Platform)

    • Beth Dorian
      Beth Dorian Former Owner at Platteville Family Dentistry
      4.0 ★

      Virtual Assistant Review from Beth Dorian

      According to Beth Dorian of Platteville Family Dentistry, Uassist.ME provided exceptional support services. The virtual assistant provided by Uassist.ME helped the dental clinic become more profitable by shifting the focus to its core businesses. The collaboration is ongoing, and Platteville Family Dentistry praises the team’s consistent communication and cooperation. (Source: 3rd Party Review Platform)

    • Lydia Martinez
      Lydia Martinez Founder & CEO at Elle Marketing And Events
      5.0 ★

      Virtual Assistant Review from Lydia Martinez

      According to Lydia Martinez of Elle Marketing and Events, Uassist.ME's assistant does a phenomenal job. Their support has improved Elle Marketing and Events' turnaround times and alleviated its administrative burdents. Uassist.ME assistant's preparedness allowed them to hit the ground running. (Source: 3rd Party Review Platform)

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.4 4.4 (5)

  • Top Customer Service

    Redefining Customer Experience

    Top Customer Service is an AI-assisted call center and BPO company, combining human agents with AI tools to deliver 24/7 inbound call handling, outbound support, live chat, and virtual assistant services. The agency caters to clients across eCommerce, media, entertainment, and automotive sectors...

    Top Services:

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Show more
    Location
    Albany, New York
    Number of Employees
    500 - 999
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    26 Projects Listed

    Top Customer Service Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Trainual Inc
    • 15Five
    • ElectrIQ Marketing
    • YCharts
    • PERQ
    • GMass
    • Heinz Marketing Inc
    • Arch-Con Corporation
    Data sourced from the agency's DesignRush profile

    Top Customer Service Reviews & Testimonials

    • Manoj Thenua
      Manoj Thenua Chief Executive Officer at Medico Hub
      5.0 ★

      Customer Support Review from Manoj Thenua

      I recently engaged a customer support provider to manage client service and support tasks for my healthcare-oriented platform. From the outset, their team was extremely professional, responsive and attentive. Their onboarding process was smooth, prompt, and well-organized. Throughout the project they handled all support tickets including account queries, billing questions, technical issues and general user guidance with empathy and clarity. What impressed me most was their commitment to quality: they consistently responded quickly to inquiries (often within minutes), maintained a helpful and courteous tone, and followed up until the users problems were fully resolved. Feedback from my users has been overwhelmingly positive: many praised how easy it was to get help and how satisfied they were with the assistance. Thanks to their efficient support, user satisfaction and retention improved noticeably compared to the period before they handled support. I also experienced fewer escalations and received fewer complaints overall. Their professionalism and consistency gave me peace of mind and freed me to focus on growing the platform rather than handling day-to-day support issues. Overall, working with them has been a very positive and productive experience the quality of support exceeded my expectations.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.3 4.3 (1)

  • Aidey

    Aidey is a Business Process Outsourcing company

    Aidey is a BPO company, providing businesses of all sizes with an efficient way to manage their operations through flexible and cost-effective outsourcing solutions...

    Top Services:

    • Software Development
    • BPO
    • Call Centers
    • eCommerce Development
    • Show more
    Location
    Tel Aviv, Israel
    Number of Employees
    Under 49
    Average Hourly Rate
    $8/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    4 Projects Listed

    Aidey Services

    • Software Development
    • BPO
    • Call Centers
    • eCommerce Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Europe
    • United States
    • Shanghai
    • Beijing
    • Tokyo
    Data sourced from the agency's DesignRush profile

    Aidey Reviews & Testimonials

    • Dianne Morgan
      Dianne Morgan CEO & Co-Owner at Dianne's Botique
      5.0 ★

      Data Entry Review from Dianne Morgan

      We decided to outsource our support and started to look for a supplier with suitable experience in our industry. [We] were introduced to Aidey through a colleague. [We] scheduled a call with them and decided to try their service gradually with [one] agent at first. Aidey was a perfect match to handle our customer support duties. If you are a start-up and you are thinking of outsourcing your customer service, Aidey would probably be a great fit for your business. (Verified via email)

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    4.3 4.3 (1)

  • Go4Customer

    The Call Center Experts.

    Go4Customer specializes in call center outsourcing, offering innovative and performance-driven customer support solutions across various industries. Through advanced technology, in-depth insights and industry expertise, we provide a comprehensive approach that covers voice, live chat, email and social media...

    Top Services:

    • Accounting
    • BPO
    • Call Centers
    • Email Marketing
    • Customer Support
    • Show more
    Location
    Jaipur, India
    Number of Employees
    500 - 999
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000

    Go4Customer Services

    • Accounting
    • BPO
    • Call Centers
    • Email Marketing
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • DGM BPCL
    • True Balance
    • Tata Motors
    • BSES
    Data sourced from the agency's DesignRush profile

    Go4Customer Reviews & Testimonials

    • Hemant Pal
      Hemant Pal Sales Support at Znews360
      5.0 ★

      BPO Review from Hemant Pal

      In the fast-paced world of customer service outsourcing, finding a reliable partner can be a daunting task. However, my experience with Go4Customer has been nothing short of exceptional. As a business owner looking to streamline our customer support operations, we turned to Go4Customer for their reputed services, and they delivered beyond our expectations.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.3 4.3 (1)

  • Internet Nerdz

    Trusted Advisors, VARs, Managed IT & Technology Broker Services.

    Internet Nerdz stands as a premier technology services and consulting firm, dedicated to crafting innovative solutions tailored to meet the intricate demands of your digital transformation journey. With a steadfast commitment to excellence, we specialize in developing cutting-edge strategies and solutions...

    Top Services:

    • IT Services
    • Managed Services
    • Cloud Consulting
    • Cybersecurity
    • IT Compliance Solution
    • Show more
    Location
    Pensacola, Florida
    Number of Employees
    Under 49
    Average Hourly Rate
    $200/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed

    Internet Nerdz Services

    • IT Services
    • Managed Services
    • Cloud Consulting
    • Cybersecurity
    • IT Compliance Solution
    • Business Consulting
    • Call Centers
    • Phone Answering Services
    • IoT
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Clearspan Communications
    • Cynergy HiTech
    • Innisfree Hotels
    • Tandy Leather
    • Higgenbotham Insurance Agency
    • Northland Development
    • Prominence Hospitality
    • Fora Financial
    • Entouch Controls
    • Nexxiot Inc.
    Data sourced from the agency's DesignRush profile

    Internet Nerdz Reviews & Testimonials

    • Scott Berg
      Scott Berg VP of Operations at Sigma Funding Group
      5.0 ★

      IT Services Review from Scott Berg

      If you're looking for a company to handle your IT and telephony needs then Scott and his team at Internet Nerdz is who you should be working with. They have my highest recommendation!

    • Shaun Green
      Shaun Green Review from Google
      5.0 ★

      Shaun Green's Review Sourced from Google

      Internet Nerdz has been a game-changer for my business. Their team is responsive, knowledgeable, and genuinely committed to helping their clients succeed. They made everything simple and stress-free, from setup to ongoing support. Highly recommend for anyone looking for reliable and expert service!

    • Angelica Cervantes
      Angelica Cervantes Review from Google
      5.0 ★

      Angelica Cervantes's Review Sourced from Google

      In an increasingly digital world, partnering with Internet Nerdz Inc is a strategic move towards achieving your business goals. With their unparalleled expertise, dedication to excellence, and commitment to customer satisfaction, they are truly the gateway to digital success. Whether you're a startup, a small business, or a multinational corporation, Internet Nerdz Inc has the tools and the talent to propel your brand to new heights.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.3 4.3 (1)
    4.3 4.3 (11)

  • Reexia Limited

    Supporting International trade

    Reexia is a UK-based B2B lead generation and telemarketing agency helping companies connect with decision-makers and generate qualified business opportunities. Through targeted outreach, data-driven campaigns, and a combination of telemarketing and email marketing, Reexia supports organisations look...

    Top Services:

    • Call Centers
    • Email Marketing
    • Direct Marketing
    • SEO
    • BPO
    • Show more
    Location
    Birmingham, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $30/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    2 Projects Listed

    Reexia Limited Services

    • Call Centers
    • Email Marketing
    • Direct Marketing
    • SEO
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Aerospace
    • IT
    • Telecomunication
    • Retail
    • Manufacturing
    Data sourced from the agency's DesignRush profile

    Reexia Limited Reviews & Testimonials

    • James Nolan
      James Nolan Business Development Manager at Jeddio Tech
      5.0 ★

      Lead Generation Review from James Nolan

      We worked with Reexia to support our outbound business development and lead generation efforts. The team helped us structure a targeted outreach campaign and build a relevant prospect database for our market. Communication throughout the project was clear and organised. We had bi-weekly calls to review activity and results, and Kevin was very hands-on in guiding the campaign and suggesting adjustments where needed. Results took some time to appear, but this was explained clearly at the start of the campaign and expectations were set appropriately. Once the campaign gained momentum, we began having conversations with companies that matched our target profile. Overall, it was a positive experience and we appreciated their structured approach to outbound prospecting.

    • Giles Strong
      Giles Strong Review from Google
      5.0 ★

      Giles Strong's Review Sourced from Google

      Reexia has been a game-changer for our business. Their expert guidance in implementing CRM tools streamlined our entire sales process, making it more efficient and effective. On top of that, their SEO advice helped boost our online visibility significantly. Professional, insightful, and a pleasure to work with—highly recommended

    • Vanessa Mattia
      Vanessa Mattia Review from Google
      5.0 ★

      Vanessa Mattia's Review Sourced from Google

      We've been working with Reexia for our sales outreach and lead generation, and they’ve been absolutely outstanding. Their service is incredibly personal and responsive — it genuinely feels like they’re part of our team. They’ve taken the time to understand our business and target audience, and the results speak for themselves. We’re seeing consistent, high-quality leads and a real uplift in engagement. If you’re looking for a hands-on, strategic partner to drive your sales pipeline, we can’t recommend them enough.

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    4.3 4.3 (1)
    5.0 5.0 (6)

  • Digitech Outsourcing Solution

    We serve Success

    We offer 24-7 Inbound Contact Center Services that include Phone, Email, Live Chat, Text and Social Media Support Services. We also help with back-office support work including order processing, data entry and related VA tasks...

    Top Services:

    • Customer Support
    • Call Centers
    • Phone Answering Services
    • BPO
    • Show more
    Location
    Rehoboth Beach, Delaware
    Number of Employees
    50 - 99
    Average Hourly Rate
    $8/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed

    Digitech Outsourcing Solution Services

    • Customer Support
    • Call Centers
    • Phone Answering Services
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Unified Signal
    • GetSetup
    • Timecamp
    Data sourced from the agency's DesignRush profile

    Digitech Outsourcing Solution Reviews & Testimonials

    • Jason
      Jason Owner at Technology Company
      5.0 ★

      Customer Support Review from Jason

      I am impressed with the customer support team at this company. They are knowledgeable and always go above and beyond to help with any issues or questions. The team is very flexible and always willing to find a solution that works. Overall, I have been satisfied with the level of support this team provides and would highly recommend them to anyone in need of assistance in the CS field.

    • Victor Roige
      Victor Roige Review from Google
      5.0 ★

      Victor Roige's Review Sourced from Google

      We have been working with DOS support for months and they provide a great customer service!

    • Rachel Lynch
      Rachel Lynch Review from Google
      5.0 ★

      Rachel Lynch's Review Sourced from Google

      We have been working with DOS for several months now and are very satisfied with their services. The entire team is very responsive and eager to help out in any way they can. Highly recommend!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.3 4.3 (1)
    3.0 3.0 (4)

  • EmailMiners - B2B Lead Generation Agency

    Get More Qualified B2B Leads to Save TIME, REVENUE & RESOURCES on Prospecting & Lead Qualification.

    At EmailMiners, our mission is to provide businesses with a service that eases their woes of "Prospecting and Lead Qualification." We do all the outbound lead generation for you know you should be doing but don't have the time...

    Top Services:

    • Mobile App Development
    • Social Media Marketing
    • Email Marketing
    • Software Development
    • Business Consulting
    • Show more
    Location
    Pune, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000

    EmailMiners - B2B Lead Generation Agency Services

    • Mobile App Development
    • Social Media Marketing
    • Email Marketing
    • Software Development
    • Business Consulting
    • Call Centers
    • Digital Marketing
    • Digital Strategy
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Dabusco
    • Amazon
    • Trueies Smart Surveillance Pvt. Ltd.
    • Coding Lab
    • BoardBookit
    Data sourced from the agency's DesignRush profile

    EmailMiners - B2B Lead Generation Agency Reviews & Testimonials

    • Sandy S
      Sandy S Director of Marketing at Dabusco
      5.0 ★

      Appointment Setting Review from Sandy S

      The EmailMiners team was very prompt in responding to our requirements and delivered the results on time. The quality of the data and leads that was submitted by them were awesome. We were able to convert 34% of deals into paid customers. Amazing experience! We would highly recommend EmailMiners.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.3 4.3 (1)
    5.0 5.0 (1)

  • Lead Gen Department

    Guaranteed to Achieve Great Results

    The Lead Gen Department is your partner for successful and consistent lead generation. Expertly crafted outbound campaigns, including email outreach and LinkedIn messaging, ensure that your sales team has enough quality leads coming in on an ongoing basis...

    Top Services:

    • Social Media Marketing
    • Email Marketing
    • Digital Marketing
    • Call Centers
    • Show more
    Location
    London, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $149/hr
    Minimal Budget
    $1,000 - $10,000

    Lead Gen Department Services

    • Social Media Marketing
    • Email Marketing
    • Digital Marketing
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • WhosOn
    • ArtuData
    • Pilcow
    • ThinkAutomation
    • Grey Monarch
    Data sourced from the agency's DesignRush profile
    Visit Website View Profile

  • VLBPO

    Top Nearshore BPO Services for US & Canadian Businesses | 24/7 Call Center Services

    VLBPO is a strategic nearshore outsourcing partner enabling organizations to transform operational performance, reduce costs, and scale with speed and control through high-impact workforce solutions...

    Top Services:

    • BPO
    • Customer Support
    • Call Centers
    • Phone Answering Services
    • HR Outsourcing
    • Show more
    Location
    Kingston, Jamaica
    Number of Employees
    100 - 249
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000

    VLBPO Services

    • BPO
    • Customer Support
    • Call Centers
    • Phone Answering Services
    • HR Outsourcing
    • Accounting
    • Staff Augmentation
    • Managed Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IBTR
    • 100 BLVD
    • JSC
    Data sourced from the agency's DesignRush profile
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  • Treemont Consulting

    Reach More Prospects. Personalize Your Outreach.

    Treemont Consulting is your trusted partner in success. Our team of experts provides valuable B2B solutions to help you reach new heights. Let us work with you every step of the way, delivering leads and ensuring continued growth...

    Top Services:

    • Digital Marketing
    • Call Centers
    • Email Marketing
    Location
    Austin, Texas
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000

    Treemont Consulting Services

    • Digital Marketing
    • Call Centers
    • Email Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Construction Industry
    • HR Industry
    • Manufacturing Industry
    Data sourced from the agency's DesignRush profile
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  • Belgrade Karizma

    Optimise efficiency and value by outsourcing your delegate sales

    Belgrade Karizma is a low-cost resource that can handle all aspects of sales, marketing, and lead generation for each project, or function as an integrated part of a bigger sales team. Customers who return year after year and become real brand ambassadors attend the most successful events. To do this, you...

    Top Services:

    • Call Centers
    • Digital Marketing
    Location
    Belgrade, Serbia
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000

    Belgrade Karizma Services

    • Call Centers
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Sales Industry
    • Finance Industry
    • Marketing Industry
    Data sourced from the agency's DesignRush profile
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  • Tech Fi Technologies

    Your destination for IT solutions

    Tech Fi Technologies is an acclaimed IT company, pioneering a revolutionary new 'cubical approach' to software development. We're fueled by the passion and expertise of experienced leaders in web building & internet marketing – all guaranteeing superior results!...

    Top Services:

    • eCommerce Development
    • Web Development
    • Web Design
    • Digital Marketing
    • SEO
    • Show more
    Location
    Los Angeles, California
    Number of Employees
    Under 49
    Average Hourly Rate
    $99/hr
    Minimal Budget
    $1,000 - $10,000

    Tech Fi Technologies Services

    • eCommerce Development
    • Web Development
    • Web Design
    • Digital Marketing
    • SEO
    • Social Media Marketing
    • Call Centers
    • Mobile App Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Small Business Industry
    • Marketing Industry
    • Advertising Industry
    Data sourced from the agency's DesignRush profile
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  • Paramedium Group

    We Guarantee Results

    Paramedium provides targeted, cutting-edge strategies and market research to help businesses of all shapes and sizes thrive in the Middle East/North Africa region as well as Europe. With a wealth of experience across numerous industries, Paramedium assists clients on their journey toward success!...

    Top Services:

    • Market Research
    • Call Centers
    • Digital Marketing
    • Social Media Marketing
    • Digital Strategy
    • Show more
    Location
    Beirut, Lebanon
    Number of Employees
    Under 49
    Average Hourly Rate
    $49/hr
    Minimal Budget
    $1,000 - $10,000

    Paramedium Group Services

    • Market Research
    • Call Centers
    • Digital Marketing
    • Social Media Marketing
    • Digital Strategy
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • CLO-Tech
    • The Street Pulse
    • Pacioli
    • RPS MENA
    • COM- Cleaners
    Data sourced from the agency's DesignRush profile
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  • VirtusaPolaris

    Get ahead of the competition

    On a transformational day in 2016, Virtusa Corporation joined forces with Polaris Consulting & Services Limited to form the powerful new brand - VirtusaPolaris. With this union, we have combined diamond-sharp software engineering skills and deep industry knowledge that is sure to unlock groundbreaking...

    Top Services:

    • Call Centers
    • Customer Support
    • Cloud Consulting
    • UI/UX Design
    • Web Design
    • Show more
    Location
    Chennai, India
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000

    VirtusaPolaris Services

    • Call Centers
    • Customer Support
    • Cloud Consulting
    • UI/UX Design
    • Web Design
    • IT Services
    • SEO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Pegasystems
    • JPMorgan
    • AIG
    Data sourced from the agency's DesignRush profile
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  • GBC Digital Marketing

    The resources you need to succeed

    GBC Digital Marketing is a Houston-based firm dedicated to helping clients make more money with cutting-edge digital solutions. Founded in 2004, we specialize in SEO strategies (Search Engine Optimization), lead generation, PPC advertising and Artificial Intelligence technologies. Our solutions are all...

    Top Services:

    • SEO
    • Digital Marketing
    • PPC
    • Social Media Marketing
    • Web Design
    • Show more
    Location
    Houston, Texas
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000

    GBC Digital Marketing Services

    • SEO
    • Digital Marketing
    • PPC
    • Social Media Marketing
    • Web Design
    • Call Centers
    • Web Development
    • Software Development
    • Digital Strategy
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Feldman Lee PLLC
    • Adan G. Vega
    • Associates Houston Sports Awards
    • Texan Roofing
    • Foot & Ankle Specialists The Woodlands
    Data sourced from the agency's DesignRush profile

    GBC Digital Marketing Reviews & Testimonials

    • Ryan Talbert
      Ryan Talbert Review from Google
      5.0 ★

      Ryan Talbert's Review Sourced from Google

      Cindy and her team do amazing work! great updates on changes and always flexible in our needs

    • Clean Cut Landscape Co.
      Clean Cut Landscape Co. Review from Google
      5.0 ★

      Clean Cut Landscape Co.'s Review Sourced from Google

      We have been working with Cindy at GBC Digital marketing for several months and it’s been great. Our new website has never had us rank this high on Google searches. She is very accessible and has great ideas to promote your business online.

    • John Deveau
      John Deveau Review from Google
      5.0 ★

      John Deveau's Review Sourced from Google

      I've used Graphics by Cindy to build three websites for me over the last several years for different businesses and every one has turned out perfectly. Cindy is able to take the ideas that are 'in my head' and build it out into a functional website that is user friendly and gets our business message across. Would highly recommend for anyone who has a business that needs to bring their website into the 21st century or is starting from scratch.

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    5.0 5.0 (26)

  • Hypergen

    Taking the burden of prospecting off your hands

    Say goodbye to tedious lead-finding and hello to quick results - that's what Hypergen is all about. Our streamlined Cold Email process allows our clients to land their first meeting in under a week! We give sales teams the freedom they need from prospecting so everyone can focus on converting leads into real...

    Top Services:

    • Call Centers
    • Digital Marketing
    Location
    Sofia, Bulgaria
    Number of Employees
    Under 49
    Average Hourly Rate
    $99/hr
    Minimal Budget
    $1,000 - $10,000

    Hypergen Services

    • Call Centers
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Small Business Industry
    • Marketing Industry
    • Advertising Industry
    Data sourced from the agency's DesignRush profile
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  • Abstrakt Marketing Group

    B2B Lead Generation Powerhouse

    The powerhouse of B2B lead generation, Abstrakt Marketing Group is uniquely poised to maximize your growth potential. Founded a little over 10 years ago in St. Louis, we now serve 1700+ clients across the nation with 550 employees at our disposal! Our full-service approach and comprehensive inbound/outbound...

    Top Services:

    • Content Marketing
    • Social Media Marketing
    • Digital Marketing
    • Graphic Design
    • Creative Services
    • Show more
    Location
    St. Louis, Missouri
    Number of Employees
    500 - 999
    Average Hourly Rate
    $149/hr
    Minimal Budget
    $1,000 - $10,000

    Abstrakt Marketing Group Services

    • Content Marketing
    • Social Media Marketing
    • Digital Marketing
    • Graphic Design
    • Creative Services
    • Video Production
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Accounting Industry
    • Construction Industry
    • Finance Industry
    Data sourced from the agency's DesignRush profile

    Abstrakt Marketing Group Reviews & Testimonials

    • Nick B
      Nick B Review from Google
      5.0 ★

      Nick B's Review Sourced from Google

      With Abstrakt, I got more than just a web development team. They delivered a true comprehensive digital strategy. I hire Abstrakt for an update to the company website, with a focus on improving our Google search rankings. They started with a thorough strategy, tying their work back into specific goals and Google keywords. But the artistic talent showed with the actual site development. They wrote the text for each of the pages; each page was better than anything I could write. But beyond text, the images, site layout, colors, etc. They all reflected a consistent design language that subtly and constantly reinforced my marketing message. Even when I insisted on extra content that only appealed to a small market segment, they reformatted that content to drive the same compelling message as the rest of the site. And it worked. Within one week of launch, I got a new lead from the site. Abstrakt was a complete package of expertise. At every step, they delivered better than anything I could achieve. That was the expertise I valued.

    • Jillian Mayott
      Jillian Mayott Review from Google
      5.0 ★

      Jillian Mayott's Review Sourced from Google

      Working with Abstrakt has been a real partnership — you truly get back what you put into it. I’ve had the pleasure of working closely with Sarah Ernst, and she has been the key reason we continue to grow with Abstrakt. Sarah has taken the time to really understand the Alltek brand and has consistently presented it in a way that feels authentic, professional, and aligned with who we are. Because of her dedication and creativity, we’ve been able to not only expand our reach but also build genuine connections with new businesses. She is proactive, collaborative, and always focused on what will help us succeed — the kind of partner you want in your corner. Sarah is absolutely the standout of our experience with Abstrakt, and I can’t recommend her highly enough!

    • GPG Admin
      GPG Admin Review from Google
      5.0 ★

      GPG Admin's Review Sourced from Google

      We love Abstrakt Marketing Group! Every year they bring a large group of employees to volunteer at our shelter. They are such a fun, hard working group and we almost always have at least a couple employees that decide to adopt or foster a pet while they are here volunteering! Shout out to Abstrakt for giving back to their community in such a meaningful way! Thank you from your friends at Gateway Pet Guardians!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.5 4.5 (341)

  • Paragon Sales Solutions

    B2B telemarketing for brands

    Our UK based telemarketing and marketing agency is committed to delivering the results you need. We strive hard to ensure you get maximum value from our work, so that your business can continue growing!...

    Top Services:

    • Call Centers
    • Social Media Marketing
    • Digital Marketing
    Location
    Leicester, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $49/hr
    Minimal Budget
    $1,000 - $10,000

    Paragon Sales Solutions Services

    • Call Centers
    • Social Media Marketing
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Go Gloucestershire Communications
    • Fourwards at Ashfields
    • Jackloc
    • Commonwealth Security Group
    • De Montfort University
    Data sourced from the agency's DesignRush profile

    Paragon Sales Solutions Reviews & Testimonials

    • Owen MacKinnon
      Owen MacKinnon Review from Google
      5.0 ★

      Owen MacKinnon's Review Sourced from Google

      As part of the Paragon Sales Solutions team, I'm so proud to work for a company that genuinely lifts up businesses! I've seen firsthand how our B2B telemarketing, digital marketing, and sales training make a real difference. Our focus is all about understanding what clients need and delivering results with a personal touch. I love watching businesses light up when they see new customers rolling in from our telemarketing campaigns or social media strategies. If you're looking to grow your business with a team that's got your back, Paragon's the way to go.

    • joanne seggie
      joanne seggie Review from Google
      5.0 ★

      joanne seggie's Review Sourced from Google

      A great day of sales training that left the whole team with plenty to think about. Rob took time to learn about the company and what we wanted and delivered a brilliant session, full of useful tips and takeaways. Rob is very personable, the team at paragon are great to deal with and I'm sure we'll be working together in the future.

    • Andrea Murphy
      Andrea Murphy Review from Google
      5.0 ★

      Andrea Murphy's Review Sourced from Google

      My daughter has just had a brilliant time at Paragon Sales Solutions completing her work experience. They are a fantastic team of people who made her feel very welcome and part of the team. She said it’s a very friendly and creative environment to work in where everyone is supportive towards each other. They are an enthusiastic team of people who were very encouraging towards my daughter’s ideas and have developed her confidence in a short space of time. She wanted to thank you all again with an extra big thank you to Kaitlin who went over and beyond to make my her time enjoyable and memorable. Keep up the hard work and thanks so much!

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    5.0 5.0 (101)

  • Lead Pronto

    Building Customer Success: Proven Strategies for Monumental Growth

    Pronto is a global digital lead generation company that delivers results to clients across 23 industries in 10 countries. Our goal is to generate high-quality leads and maximize your return on investment. Our experienced team is dedicated to delivering the results you need to succeed. Choose Pronto for a...

    Top Services:

    • Social Media Marketing
    • PPC
    • Affiliate Marketing
    • Digital Marketing
    • SEO
    • Show more
    Location
    Birkenhead, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $99/hr
    Minimal Budget
    $1,000 - $10,000

    Lead Pronto Services

    • Social Media Marketing
    • PPC
    • Affiliate Marketing
    • Digital Marketing
    • SEO
    • CRO
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Safestyle UK
    • Optical Express
    • Improveasy
    • Moixa
    • Allianz
    Data sourced from the agency's DesignRush profile

    Lead Pronto Reviews & Testimonials

    • Paul Harrison
      Paul Harrison Review from Google
      5.0 ★

      Paul Harrison's Review Sourced from Google

      We have been working with Lead Pronto for over a year now and they have been brilliant! Delivered exactly what they promised and continue to do so. Great work guys 👍👍

    • Customer Support
      Customer Support Review from Google
      5.0 ★

      Customer Support's Review Sourced from Google

      I've been working with Lead Pronto for about six months now, and I have nothing but positive things to say about them. Their team is incredibly helpful, supportive, and communicative, making the entire process seamless. Most importantly, they have been a highly profitable addition to our marketing and sales efforts. Keep up the good work team!

    • Danny Planner
      Danny Planner Review from Google
      5.0 ★

      Danny Planner's Review Sourced from Google

      The team at Lead Pronto are always available and deliver what they say they will. I have been working with Lead Pronto for nearly two years now. Together we have built an array of sustainable lead sources that both meet our CPA targets, lead volumes and conversion levels. The guys are approachable and always offering new ideas on lead generation solutions. There is constant dialogue between us both to refine the delivery of converting leads and developing new sources. Great team.

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    4.2 4.2 (52)

  • Infomedia

    Our Solutions POWER Your Business

    Infomedia offers businesses and government agencies with contact center and/or customer relationship management services of the highest caliber. We treat each client's demands as if they were our own, seeking to give genuine value and beyond expectations. We aim for the greatest outcomes by collaborating...

    Top Services:

    • Call Centers
    Location
    Vilnius, Lithuania
    Number of Employees
    50 - 99
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000

    Infomedia Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Medicinos Bankas
    • Microsoft
    • Publicum
    • Lietuvos Paštas
    Data sourced from the agency's DesignRush profile
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  • MediaBloom

    We understand that every business is unique, which is why we take a personalized approach.

    MediaBloom is a results-driven digital marketing agency specializing in assisting businesses of all sizes to expand and prosper. Our expert team provides an extensive array of services, including Facebook ads, Google ads, website design, AI automations, and SEO. We take a data-driven approach to marketing...

    Top Services:

    • Digital Marketing
    • SEO
    • Digital Services
    • Call Centers
    • Web Design
    • Show more
    Location
    Northville, Michigan
    Number of Employees
    Under 49
    Average Hourly Rate
    $75/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    3 Projects Listed

    MediaBloom Services

    • Digital Marketing
    • SEO
    • Digital Services
    • Call Centers
    • Web Design
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Kevin Brunner
    • Ernie Sayson
    • Joe Higgins
    • Jessica
    • JM Marketing
    • OppyMedia
    • Proteen
    Data sourced from the agency's DesignRush profile
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  • Success with Systems

    21st Century Sales & Appointment Setting.

    Success with Systems. An end-to-end service helping organizations with every aspect of the sales cycle. From CRM development, marketing materials, marketing automation, scriptwriting, sales training, sales management, email marketing, social media marketing, and ongoing product and pricing development...

    Top Services:

    • Call Centers
    Location
    London, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $80/hr
    Minimal Budget
    $1,000 - $10,000

    Success with Systems Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Finance Industry
    • Consumer Goods Industry
    • Retail Industry
    Data sourced from the agency's DesignRush profile
    Visit Website View Profile

  • SupportSave

    Scalable, 24/7 Technical Support That Powers Performance, Productivity, and CX

    SupportSave offers inbound and outbound call center services in the US at affordable rates. Our services include on-call support, live chat, order processing, lead generation, telemarketing, etc. Check out pricing packages, which start from just $11 per hour per agent. By partnering with SupportSave as their...

    Top Services:

    • Call Centers
    Location
    Norcross, Georgia
    Number of Employees
    100 - 249
    Average Hourly Rate
    $11/hr
    Minimal Budget
    $1,000 - $10,000

    SupportSave Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Window Technology
    • Global Seamless
    • I Love My offers
    Data sourced from the agency's DesignRush profile
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  • Virtual Fellows

    The Right Team With A Big Dream

    We specialize in managed and dedicated team staffing for small and large outsourced projects. Combined with a highly trained and educated staff, our company exists to make a deliverable outsourced product managed with Western-style business practices, and delivered with exceeded expectations. Our products are...

    Top Services:

    • Digital Services
    • Digital Strategy
    • Digital Marketing
    • eCommerce
    • Email Marketing
    • Show more
    Location
    Dhaka, Bangladesh
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000

    Virtual Fellows Services

    • Digital Services
    • Digital Strategy
    • Digital Marketing
    • eCommerce
    • Email Marketing
    • BPO
    • Call Centers
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • belong
    • ProLeadsNYC
    • NEF
    Data sourced from the agency's DesignRush profile

    Virtual Fellows Reviews & Testimonials

    • Phoenix Offline
      Phoenix Offline Review from Google
      1.0 ★

      Phoenix Offline's Review Sourced from Google

      This is not an organization. They have stolen my money. I don't want anyone like me to be cheated by them. I request no one to take any service from them.

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    2.3 2.3 (3)

  • Connext Global Solutions

    Your growth is our mission

    Connext helps companies build custom, dedicated offshore support teams...

    Top Services:

    • BPO
    • Call Centers
    • Customer Support
    • Transcription Services
    • Accounting
    • Show more
    Location
    Angeles, Philippines
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $11/hr
    Minimal Budget
    $1,000 - $10,000

    Connext Global Solutions Services

    • BPO
    • Call Centers
    • Customer Support
    • Transcription Services
    • Accounting
    • Staff Augmentation
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Home Depot
    • Sysco
    • Popeyes
    • Jack in the Box
    Data sourced from the agency's DesignRush profile
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  • Let's.Pro

    Get cost efficiently, improve your business processes and let your firm growth.

    Outsourcing service which we are provider is dedicated solution for foreign companies. We have e-commerce specialists doing expansion at amazon, ebay, aliekpress,allegro and more marketplaces. We also provide iGaming solutions as a customer support 365/24/7 and compliance team...

    Top Services:

    • Logo Design
    • Product Design
    • BPO
    • Call Centers
    • HR Outsourcing
    • Show more
    Location
    Łódź, Poland
    Number of Employees
    Under 49
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000

    Let's.Pro Services

    • Logo Design
    • Product Design
    • BPO
    • Call Centers
    • HR Outsourcing
    • Phone Answering Services
    • eCommerce Development
    • eCommerce
    • Direct Marketing
    • Digital Strategy
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Gaming Industry
    • eCommerce Industry
    • Retail Industry
    Data sourced from the agency's DesignRush profile
    Visit Website View Profile

  • CP Digital

    Creative Power Digital

    We are a marketing agency specialized on generating advertising and promotions for all available in the market digital platforms. We aim to become trusted advisors to our customers, offering integral solutions and constantly adapting to our customers trends and changes at the digital environment...

    Top Services:

    • Digital Services
    • Graphic Design
    • Branding
    • Design Services
    • Web Design
    • Show more
    Location
    Mexico City, Mexico
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000

    CP Digital Services

    • Digital Services
    • Graphic Design
    • Branding
    • Design Services
    • Web Design
    • Web Development
    • SEO
    • Social Media Marketing
    • CRO
    • Call Centers
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Gocar
    • Sunroad
    • Terralta
    • Renault
    • Nissan
    • Honda
    • VW
    • Seat
    • Cupra
    • Chirey
    Data sourced from the agency's DesignRush profile
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    5.0 5.0 (6)

  • Apt Tech Studio

    Apt solutions in a digital age

    At Apt Tech Studio, we believe that technology should work for you, not the other way around. Founded with the mission to simplify complex challenges, we offer a comprehensive range of software solutions designed to optimize business operations, drive innovation and create sustainable growth. We're on a...

    Top Services:

    • Web Development
    • AI Development
    • Mobile App Development
    • Software Development
    • Cloud Consulting
    • Show more
    Location
    Dover, Delaware
    Number of Employees
    100 - 249
    Average Hourly Rate
    $40/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed

    Apt Tech Studio Services

    • Web Development
    • AI Development
    • Mobile App Development
    • Software Development
    • Cloud Consulting
    • DevOps Consulting
    • ERP Consulting
    • HR Outsourcing
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • AirLabOne
    • Tazah Technologies
    • WT Engineering Studio
    • Superior Safeguarding Services
    • Elite Solutions
    • Belvin
    Data sourced from the agency's DesignRush profile
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    5.0 5.0 (1)

  • Viaante

    A trusted partner to achieve transformational excellence in business processes

    Viaante Business Solutions is a premier services company based in India, dedicated to delivering exceptional solutions to clients worldwide. With a relentless focus on exceeding client expectations, we aim to drive their success through innovative and effective services...

    Top Services:

    • IT Services
    • Software Development
    • Mobile App Development
    • Web Development
    • eCommerce Development
    • Show more
    Location
    Mumbai, India
    Number of Employees
    500 - 999
    Minimal Budget
    $1,000 - $10,000

    Viaante Services

    • IT Services
    • Software Development
    • Mobile App Development
    • Web Development
    • eCommerce Development
    • BPO
    • Call Centers
    • Transcription Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Healtcare Industry
    • Corporate Services Industry
    • IT Industry
    Data sourced from the agency's DesignRush profile

    Viaante Reviews & Testimonials

    • Bhavana Loke
      Bhavana Loke Review from Google
      5.0 ★

      Bhavana Loke's Review Sourced from Google

      I have been employed at Viaante Business Solution for 8 years, and I have found it to be an incredibly rewarding experience. The company culture is supportive and inclusive, which makes it a pleasure to come at work every day. Everyone is encouraged to share ideas and contribute to the team's success. Additionally, the work-life balance is outstanding enabling me to maintain a healthy balance between my professional and personal life. Viaante is an exceptional place to work,

    • Shraddha Nanoskar
      Shraddha Nanoskar Review from Google
      1.0 ★

      Shraddha Nanoskar's Review Sourced from Google

      Totally pathetic company and wastage of time I would suggest to never go here at any cost no management at all needs to be changed on an urgent basis

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    3.5 3.5 (12)

  • Calling Agency

    B2B Lead Generation | B2B Appointment Setting | Cold Calling Services and More

    CallingAgency books qualified B2B appointments with decision makers for your sales team. We have served more than 2,100+ businesses across 50+ industries in the US, Canada, and Australia...

    Top Services:

    • Call Centers
    • Customer Support
    • Digital Marketing
    Location
    New Castle, Delaware
    Number of Employees
    250 - 499
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000

    Calling Agency Services

    • Call Centers
    • Customer Support
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Finance Industry
    • Real Estate Industry
    • Transportation & Logistics Industry
    Data sourced from the agency's DesignRush profile
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  • STAFFVIRTUAL

    Boost productivity & profitability by outsourcing to the Philippines with STAFFVIRTUAL

    Customer service, back office, and IT outsourcing are the areas of expertise of STAFFVIRTUAL, an American business process outsourcing (BPO) firm with offices in the Philippines. Additionally, we offer Employer of Record (EOR) or Professional Employer Organization (PEO) solutions. It is simple for your...

    Top Services:

    • Call Centers
    • HR Outsourcing
    • BPO
    • Accounting
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    Location
    Makati, Philippines
    Number of Employees
    50 - 99
    Average Hourly Rate
    $100/hr
    Minimal Budget
    $1,000 - $10,000

    STAFFVIRTUAL Services

    • Call Centers
    • HR Outsourcing
    • BPO
    • Accounting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Bill Gordon & Associates
    • Marco Fine Arts
    • Erin Condren
    Data sourced from the agency's DesignRush profile
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  • Dastify Solutions

    AI-Powered Medical Billing Company

    Dastify Solutions is an AI-powered medical billing/RCM company (Austin, TX). 500+ certified experts cut errors by 99%. Full RCM, AR, & credentialing for 75+ specialties on a pay-for-paid model. Integrates with 600+ EHRs...

    Top Services:

    • BPO
    • Email Marketing
    • SEO
    • Digital Marketing
    • Social Media Marketing
    • Show more
    Location
    Austin, Texas
    Number of Employees
    100 - 249
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed

    Dastify Solutions Services

    • BPO
    • Email Marketing
    • SEO
    • Digital Marketing
    • Social Media Marketing
    • Managed Services
    • IT Services
    • Business Consulting
    • Call Centers
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Beauty Industry
    • Health Care Industry
    • Wellness & Fitness Industry
    Data sourced from the agency's DesignRush profile

    Dastify Solutions Reviews & Testimonials

    • Yami Sozi MD
      Yami Sozi MD Review from Google
      5.0 ★

      Yami Sozi MD's Review Sourced from Google

      We’ve been partnering with Dastify Solutions for our mental health practice, and they have been absolutely fantastic to work with. The onboarding process was seamless, thanks to Andy Adams on the sales side he was incredibly nice, patient, and made sure all our initial questions were answered. On a day-to-day basis, Ricky, our operations manager, has been a total lifesaver. He handles all of our billing and complex mental health prior authorizations flawlessly. It’s a huge relief knowing our claims are in such capable hands. Highly recommend them!

    • Jesse Vaughan
      Jesse Vaughan Review from Google
      5.0 ★

      Jesse Vaughan's Review Sourced from Google

      I’ve worked with four medical billing companies over the past decade. Dastify Solutions is in a different league. Their 97.4% first-pass acceptance rate isn’t marketing — we verified it against our own EOB data. Their credentialing and provider enrollment services managed five new providers last year with zero billing gaps. On the accounts receivable management side, our days in AR dropped from 52 to 31 and collections improved over 30%. For any growing practice evaluating medical billing services, Dastify delivers the precision and compliance most RCM companies only promise.

    • Robert Coleman
      Robert Coleman Review from Google
      5.0 ★

      Robert Coleman's Review Sourced from Google

      Running a behavioral health practice with 12 providers across psychiatry and substance abuse treatment means complicated billing. We brought in Dastify Solutions for end-to-end revenue cycle management and the results were immediate. Their credentialing services got three new providers paneled in under 45 days. They restructured our charge capture, implemented real-time eligibility verification, and our net collection rate jumped from 89% to 96%. Their AR management team lets nothing fall through the cracks. Dastify doesn’t just process claims — they protect your revenue.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.8 4.8 (12)

  • Joyno Inc.

    Inspiring Joy We Serve We Deliver.

    While everyone is focused on artificial intelligence, joyno is focused on human intelligence. Our employees undergo a vigorous training regimen designed to enhance the enormous talent and innate thirst for knowledge they desire. A positive attitude and authentic gratitude fosters the team spirit to endure the...

    Top Services:

    • Call Centers
    • BPO
    • Customer Support
    • Phone Answering Services
    • Business Consulting
    • Show more
    Location
    Lapu-Lapu City, Philippines
    Number of Employees
    50 - 99
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000

    Joyno Inc. Services

    • Call Centers
    • BPO
    • Customer Support
    • Phone Answering Services
    • Business Consulting
    • Market Research
    • IT Services
    • Creative Services
    • Managed Services
    • Social Media Marketing
    • Digital Strategy
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Casa Amorosa
    • Vine Studio
    • The Tax Group
    • Vine Entertainment
    • One Light
    • Media Group
    • Interno
    Data sourced from the agency's DesignRush profile
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  • SysMD

    SysMD-Excellence Delivered

    SysMD delivers smart, efficient healthcare solutions through expert revenue cycle management, medical billing, credentialing, coding, and transcription services. Founded in 2020, we help medical practices boost profitability, reduce administrative burdens, and stay compliant. Our team blends deep industry...

    Top Services:

    • Transcription Services
    • Call Centers
    • Market Research
    • Accounting
    • BPO
    • Show more
    Location
    Houston, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000

    SysMD Services

    • Transcription Services
    • Call Centers
    • Market Research
    • Accounting
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Evergreen Family Clinic
    • Trinity Wellness Group
    • NovaCare Specialty Center
    Data sourced from the agency's DesignRush profile
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  • DGC BPO Service

    Top BPO Company USA.

    DGC BPO Service is a premier US-based outsourcing company offering expert customer service, call center solutions, virtual assistance, and lead generation. We help businesses optimize operations, improve customer experiences, and drive growth with tailored, efficient solutions...

    Top Services:

    • BPO
    • Call Centers
    • Customer Support
    • Phone Answering Services
    • Digital Marketing
    • Show more
    Location
    New York City, New York
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed

    DGC BPO Service Services

    • BPO
    • Call Centers
    • Customer Support
    • Phone Answering Services
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • BrightPath Solutions
    • TechWave Inc
    • EcoSmart Ventures
    • MarketPulse Strategies
    • VisionLink Enterprises
    • FutureEdge Technologies
    Data sourced from the agency's DesignRush profile
    Visit Website View Profile

Call Centers Specializations

Services Related to Call Centers

Popular Services

How to Hire the Best Call Center Companies

How can a call center agency benefit your business?

Call centers can benefit your business by providing ready-to-deploy customer support capacity and operational discipline, helping you resolve issues faster, communicate more consistently, and deliver better customer experiences that support retention and revenue.

According to Forrester, customers are 2.4x more likely to be loyal to a brand when it resolves their issues quickly and are 2.7x more likely to spend more on businesses that practice good communication.

However, customer expectations are also increasing.

52% of customers expect answers within one hour on a brand's digital channels. Additionally, Zendesk's CX Trends reveal that 74% of customers also expect 24/7 customer service, especially with the rise of AI.

Failing to meet these expectations can lead to high customer churn, with 86% of UK and US consumers willing to leave a brand they were loyal to after 3 bad experiences.

Call center providers prevent poor experiences by staffing and managing coverage across channels, enforcing SLAs and QA, and increasingly combining human support with self-service and automation to meet speed and availability expectations.

How much do their services cost?

The cost of call center services depends on provider location, service type and scope, call volume and complexity, SLAs, and engagement model.

Here are approximate rates per region:

  • North America (United States and Canada): $25-$45 per hour
  • Western Europe and Australia: $35-$45 per hour
  • Eastern Europe and South Africa: $12-$15 per hour
  • Latin America: $10-$15 per hour
  • Asia (e.g., Philippines, India, Vietnam): $8-$14 per hour

Based on these hourly rates, these are the estimated call center service costs:

  • Shared inbound call centers can cost $0.35-$0.55 per minute for lower markets, and $0.75-$1.25 per minute in premium locations.
  • Dedicated inbound costs $8-$15 per hour on average, and North American call centers cost over $20 per hour.
  • Outbound call centers in lower markets charge $8-$15 per hour, with more specialized teams in premium locations charging as high as $55 per hour.

In terms of engagement models, below are the average pricing packages:

  • Pay-per-minute model charges based on actual talk time, and costs $0.35-$0.75 per minute.
  • Pay-per-call offers a fixed rate, regardless of call duration, and costs $4-$15 per call on average.
  • Commission-based pricing for lead generation, telemarketing, and sales activities is often tied to sales generated per hour, and ranges around 10%-20% of the sales.

Many call centers also offer a fixed monthly package, with the costs tailored to the unique business needs and project complexity.

How to choose the best provider for your business?

Consider following these steps to choose the best call center for your business:

  1. Define your service needs and goals, including target audiences, channels, language, coverage, key performance indicators (KPIs), and team size.
  2. Seek providers with proven experience in your industry, target market, and channels by evaluating their case studies and measurable outcomes.
  3. Verify credibility by examining their client reviews and certifications. Look for long-term client relationships and ISO and PCI-DSS accreditations.
  4. Send a request for proposal to your top 3-6 candidates and compare offerings. Prioritize those that offer the most value for money.
  5. Set an introductory meeting with the provider team to learn more about their training and onboarding process, security and compliance measures, and quality control protocols.
  6. Ask for a demo or trial and client references to further assess the provider's service quality and reliability.
  7. Choose the call center with required language proficiency, cultural alignment, vertical expertise, strong quality control and security measures, and a positive industry reputation.

What questions should you ask before hiring?

Before hiring a call center company, ask these questions to confirm business fit:

Relevant Background

  1. Can you provide case studies and client references in my sector and with similar volume and complexity?
  2. Can you share interaction recordings, service demos, or QA scorecards?
  3. Where are your agents located? What is your talent selection and training process like?

Services and Processes

  1. How do you handle escalations and difficult interactions?
  2. Do you use AI in your processes? How do you balance human and automated services?
  3. How do you approach quality assurance, and what QA targets do you recommend?
  4. What are your security and compliance controls? What proof can you provide?

Related to Your Project

  1. What SLAs can you commit to, and what happens if you miss them?
  2. How do you customize your services to my brand voice, customer segments, and policies?
  3. What software do you use, and can they integrate with my existing systems?
  4. What KPIs do you use to monitor service quality? What governance and reporting cadence can I expect?

How do call centers monitor success?

Call centers monitor success by measuring customer experience and operational performance, and compare these against the business's goals, past performance, and industry benchmarks.

These are the common KPIs that they track:

Customer experience

  • Customer satisfaction (CSAT) scores identify how happy or satisfied a customer is with their experience through post-interaction surveys.
  • First call resolution measures the percentage of calls that agents resolve within the first interaction.
  • Customer effort score (CES) identifies how difficult or easy it was for a customer to resolve their issue, answer a question, or complete a specific task.

Operational performance

  • Agent utilization tracks the average time an agent spends handling customer work.
  • Average handle time (AHT) monitors the average duration of customer interactions, including talk time, time on hold, and after-call work.
  • Call abandonment rate calculates the total number of customers who disconnect before reaching an agent.
  • Total resolution time measures how long an agent takes on average to fully resolve a customer issue, which includes follow-ups and back-office work.

Why Companies Trust DesignRush

Rated 4.8 on Google and 4.7 on Trustpilot, DesignRush Agency Directory is a reliable resource for finding call center companies. We owe this to our executive selection team, which follows a strict screening process when featuring agencies on the platform, assessing key performance indicators, like portfolio, client reviews, and industry reputation.

DesignRush rating logos on Trustpilot and Google

Sources

DesignRush sustains a directory of over 40,000 agencies categorized by service category, location, expertise, and reviews. We build our database in two ways:

  • Our dedicated team of agency experts actively searches the web for top-performing companies. We then pull information from their websites, online presence, and client testimonials to verify their status and qualifications prior to listing.
  • The agencies listed get notified of their profiles on the website and they can choose to claim it or not, which suggests their availability for more collaborations.

Agencies can also reach out to DesignRush and must go through the verification process prior to being listed.

5 Frequently Asked Questions About Call Center Providers

What services do call centers provide?

Call centers provide comprehensive services to support customer experiences and business operations. They generally fall under 5 categories: 

  • Inbound call center services: Handling incoming customer inquiries and needs, including customer support, technical troubleshooting, order tracking and returns, account updates, and billing inquiries.  
  • Outbound call center services: Conducting customer outreach activities, such as sales calls, lead generation, customer surveys, feedback collection, and appointment setting. 
  • Omnichannel call center services: Managing customer interactions across multiple channels, including phone, SMS messaging, social media, live chat, and email. 
  • Automated call center services: Using interactive voice response (IVR), chatbots, knowledge bases, and AI-based tools to resolve routine requests and support agents.  
  • Virtual call center services: Providing the above services through remote or geographically distributed teams using cloud contact center platforms (CCaaS), VOIP, and workforce management tools. 

Additionally, there are also specialized call centers that provide industry-specific services, such as insurance verification for healthcare and medical institutions, KYC checks for financial services, and citizen surveys for government agencies. 

What is the difference between multichannel, omnichannel, and optichannel support?

Multichannel aims to reach customers through multiple channels (e.g., voice, chat, email, and social), but channels operate independently with limited shared context, which can create inconsistent customer experiences.  

Omnichannel seeks to provide a consistent and continuous customer experience through all touchpoints by having a unified database and integrated system for conversation history and customer data. As a result, omnichannel strategies are often costly and require large teams to cover all customer channels. 

Optichannel focuses on prioritizing and routing customers to the most effective communication channel for specific inquiries, optimizing costs rather than maximizing presence. This strategy often selects the highest customer touchpoints by analyzing customer behavior, preferences, and market trends. 

How do these companies use AI?

Call center companies are using AI to improve contact center agent efficiency, service quality, and customer experience through the following: 

  • AI-driven self-service (e.g., conversational IVRs, chatbots, and virtual assistants) to handle end-to-end conversations and routine issues with minimal human involvement.  
  • AI agents assist live customer service representatives with real-time suggestions, knowledge-based answers, and automated wrap-up notes. 
  • Performance monitoring using speech-text analytics to evaluate agent-client interactions, flag issues, and recommend coaching actions. 
  • Predictive analytics to anticipate high contact volumes, staffing needs, and customer drivers (e.g., repeat contacts and churn risk). 
  • Intelligent call routing that uses intent detection and customer context to route inquiries to the right department or expert. 

How to decide between outsourcing call centers vs. in-house call centers?

The answer depends on your support complexity, demand volatility, compliance needs, desired control, and internal team capabilities. Below is a cost-benefit analysis to help you: 

  Outsource call centers In-house call centers
Advantages
  • Lower infrastructure and employee costs 
  • Faster ramp and easier 24/7 coverage 
  • Access to proven process and multilingual talent 
  • Scale up and down more quickly
  • Greater control over hiring, training, and culture 
  • Tighter governance and direct oversight 
  • Easier alignment to product changes and internal stakeholders 
Disadvantages
  • Less direct control over day-to-day execution 
  • Requires strong onboarding and training to match brand standards 
  • Risk of inconsistent performance if governance is weak 
  • Higher fixed costs (management, recruiting, tools, and facilities) 
  • Slower to scale, especially during peak seasons
  • Requires significant investment for 24/7 coverage
Best for
  • Brands with fluctuating customer support volumes 
  • Organizations needing fast rollout, 24/7 coverage, or multi-lingual coverage 
  • Businesses looking for affordable customer support solutions 
  • Organizations that want greater control and operate in a highly regulated environment 
  • Companies with high complexity support tied closely to product 
  • Startups and small businesses with small customer service demand 

When to choose offshore, onshore, or nearshore providers?

Onshore call centers operate within the same country as your business, enabling better time-zone overlap, cultural alignment, and ease of management through site visits and tighter governance. However, they often have higher costs and, in some markets, it is harder to hire at scale. 

Choose onshore call center companies if you want higher control, strong brand alignment, and close collaboration with internal teams. 

Nearshore call center companies are located near your country or region, making them more cost-effective than onshore and easier to collaborate with than offshore. While time zone and cultural alignment are not guaranteed, many providers build teams around your processes, language needs, and operating hours. 

Choose nearshore if you want to balance cost, collaboration, and operational control. 

Offshore call center providers are based in distant countries and are often selected for cost efficiency, scale, and 24/7 coverage. However, cultural and linguistic barriers, time zone compatibility, and limited quality control can be issues. 

Choose offshore call center companies if you need scalable coverage, multilingual capacity, and can operate effectively with structured governance, documented workflows, and strong QA. 

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