Our US customer support outsourcing companies directory features a selection of top providers, reviewed by 12 experts. Boasting a 4.6-star average rating from 223 verified reviews, our listicle contains providers operating nationwide, with teams that know how to improve customer satisfaction and strengthen brand loyalty.
Discover the Top US Outsourced Customer Support Companies
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
United States × Health Care × Sort by: Number of Reviews ×Clear Filters
IdeasUnlimited is a BPO with fifteen (15) years of experience in providing various BPO services...
Top Services:
Call Centers
Phone Answering Services
IT Services
BPO
Customer Support
Show more
Location
Sugar Land, Texas
Number of Employees
100 - 249
Average Hourly Rate
$10/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
2 Projects Listed
IdeasUnlimited Services
Call Centers
Phone Answering Services
IT Services
BPO
Customer Support
Transcription Services
Market Research
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
BabeBox
PatPat
Sapphire
Messenio
Stevens Realty
Justin TV (now known as Twitch TV)
Data sourced from the agency's DesignRush profile
IdeasUnlimited Reviews & Testimonials
Kimberly Weber President and Founder at Iowa Home Care
5.0★
BPO Review from Kimberly Weber
We brought on IdeasUnlimited to help with our back office work so our nurses and staff could stay focused on clients. They handle scheduling, reports, emails, and client inquiries, and they picked up new tasks fast with very little training. The time we save is huge, and it makes our daily operations smoother. What I like most is they really try to fit into how we work, so it feels like they are part of our own team. The onboarding took a little time, but once we got set, everything has been running well.
Miriam Woodward Founder President and CEO at De Dios Consulting
5.0★
BPO Review from Miriam Woodward
IdeasUnlimited has been a dependable partner for us at De Dios Consulting. They handle our scheduling, emails, research, and reports, which freed up time for us to focus on clients. What I value most is how quickly they adapt and how much they feel like part of our team. The only challenge was getting them up to speed on a few tools, but once they learned, everything has been smooth.
Jeffrey Bill Founder & CEO at Sunrise Treatment Center
5.0★
Medical Review from Jeffrey Bill
Working with IdeasUnlimited has been a real help for us at Sunrise Treatment Center. We brought them in to handle our medical billing so our staff could focus more on patients. They learned our system fast and cut down on errors which meant we got paid quicker and had better cash flow. Communication has always been easy and they adjust when we need something changed. What stood out most is how detailed and reliable they are. Nothing is ever perfect but they came pretty close.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Close more deals with ROI-focused lead acquisition
Belkins is a B2B lead generation and #1 appointment setting agency helping companies build predictable pipeline through omnichannel allbound strategies. Belkins combines strategy, AI-backed outreach, and GTM expertise to drive long-term revenue growth across 50+ industries...
Top Services:
Email Marketing
BPO
CRM Consulting
Business Consulting
Direct Marketing
Show more
Location
Dover, Delaware
Number of Employees
250 - 499
Average Hourly Rate
$50/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
18 Projects Listed
Belkins Services
Email Marketing
BPO
CRM Consulting
Business Consulting
Direct Marketing
Digital Marketing
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Sekisui
MONA Payment
Cengage
CitrusAd
OpenTeleHealth (OTH)
BinarApps
DonorBox
Simply NUC
Grafi AI
YorkTest
Data sourced from the agency's DesignRush profile
Belkins Reviews & Testimonials
Patrick Benasillo CCO, EVP & Co-Founder at Visual Graphic Systems
5.0★
Lead Generation Review from Patrick Benasillo
Belkins nailed project management. Each stage of the outbound funnel was thoroughly calculated, allowing us to use data-driven insights to make informed decisions and making sure both sides implemented strategies effectively. Communication was clear and proactive, and they maintained full transparency throughout the process. In the first month, we closed our first contract, which was a promising start. Belkins helped us build a robust sales pipeline. Currently, we have four opportunities at the proposal stage, averaging $85K, with the potential for these contracts to grow up to $150K. We didn't expect to close deals and contracts so quickly. Belkins exceeded our expectations by not only creating a solid base for future work but also securing contracts right off the bat. Their ability to deliver quick and substantial results was very impressive.
Rafael Co-CEO at Outstaff Company
5.0★
Appointment Setting Review from Rafael
Belkins played a crucial role in refining our customer profile and identifying key features of our ideal buyer. It meticulously researched relevant leads to construct a targeted contact list. Our partnership with Belkins commenced in May 2023, and by February 2024, it secured 51 appointments for us. With an impressive 43% open rate and a 3.7% reply rate, we exclusively focused on the United States market and the architecture industry. Thanks to Belkins' efforts, we expanded into the Canadian market and explored opportunities in other industry sectors. Hiring Belkins as our lead generation specialist ensured a consistent influx of new clients. We were impressed with the agency's efficient strategies.
Allison Hill Business Development Manager at IT Services Company
5.0★
Lead Generation Review from Allison Hill
Belkins helped us define our ideal customer and find the right leads. They created targeted email sequences that highlighted our value in different ways. We started our collaboration 6 months ago and Belkins set 36 appointments for us. We saw a 57% open rate and a 5-6% reply rate. We focused on the U.S. market but now we're starting to expand to Canada and some European countries.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
TechSpeed Inc: Women Owned Technology Company, Pioneering AI-Driven BPO Solutions
TechSpeed Inc is a Women Owned Technology company. Founded in 2002, it is the first AI-driven Business Process Outsourcing (BPO) provider. Pairing AI-driven technology automation and Human in the Loop support, TechSpeed enables businesses of all sizes to grow with scalable outsourcing solutions...
Top Services:
BPO
AI Development
eCommerce Development
Phone Answering Services
Customer Support
Show more
Location
Portland, Oregon
Number of Employees
100 - 249
Average Hourly Rate
$6/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
4 Projects Listed
TechSpeed Services
BPO
AI Development
eCommerce Development
Phone Answering Services
Customer Support
Transcription Services
Staff Augmentation
Web Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
WACOM
Hofstra Univercity
Merrill Lynch
C2 Financial Corporation
Griflan Design
Bridgetown Coffee
Direct Crown
Passport Unlimited
Data sourced from the agency's DesignRush profile
TechSpeed Reviews & Testimonials
Etienne Demeules Director of Finance & Valuation at DSMA
5.0★
Data Entry Review from Etienne Demeules
TechSpeed support is seamless with ongoing workflows or new ones. Using them on different files, they have great turnaround and make sure data always meets expectations
Diane Ernstsson Manager at JDXpert
5.0★
Data Entry Review from Diane Ernstsson
TechSpeed has been a wonderful solution for our data entry needs. Their project manager is super friendly, easy to work with, extremely responsive and clear. TechSpeed swiftly got us through a rough patch when we were very backed up on data entry projects. They went above and beyond to exceed our expectations for sooner-than-expected delivery of the projects for data entry. Their QA is spot-on and very thorough. TechSpeed has been so great to work with!
Mark Stefanski VP of Software at Compology
5.0★
Data Entry Review from Mark Stefanski
For many years, Compology has worked with TechSpeed on image labeling, valuing TechSpeed's attention to detail and interest in optimizing processes. The client can rely on it to go over instructions, ask questions, give feedback, and train its team to follow it to a T. TechSpeed commits its time and resources to delivering great results and getting the job done well. Compology highly recommends working with the agency. (Verified via email)
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
America's best phone answering service taking care of your callers
As the worlds customer conversation experts, Moneypennys unique blend of brilliant people and AI technology integrates seamlessly to deliver customer communications that unlock valuable opportunities for businesses, 24/7. Available across all voice and text channels, Moneypenny responds to and fulfills...
Top Services:
Call Centers
Phone Answering Services
Customer Support
Location
Duluth, Georgia
Number of Employees
1000 & Up
Minimal Budget
Under $1,000
Portfolios Count
4 Projects Listed
Moneypenny USA Services
Call Centers
Phone Answering Services
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Critter Control
The Federal Savings Bank
Sterne Kessler
BMW
Keller Williams
The Glass Guru
Eagle Biosciences
Charleston Heating & Air
Data sourced from the agency's DesignRush profile
Moneypenny USA Reviews & Testimonials
Eric Martin Owner at Undisclosed
5.0★
Call Centers Review from Eric Martin
The salesman, Luke?, was very responsive and knowledgeable, a true professional. On boarding with Bailey, was easy and very thorough. Getting on board with an answering service had a lot more detail than I expected and Bailey was very patient and did not rush the process.
Benjamin Rose CEO at Undisclosed
5.0★
Call Centers Review from Benjamin Rose
I needed to get two new numbers set up quickly and Marti Ramirez was able to immediately help me out immediately. Also, Marti had some great suggestions for the scripting that was greatly appreciated. He even went above and beyond to check my multiple other accounts to make sure everything was OK with them. Marti is definitely an employee that goes above and beyond. Thanks again Marti!
Benjamin Rose Founder at Undisclosed
5.0★
Phone Answering Services Review from Benjamin Rose
I needed to get two new numbers set up quickly and Marti Ramirez was able to immediately help me out immediately. Also, Marti had some great suggestions for the scripting that was greatly appreciated. He even went above and beyond to check my multiple other accounts to make sure everything was OK with them. Marti is definitely an employee that goes above and beyond. Thanks again Marti!!
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
AI-Powered Support-as-a-Service Company Focused on the Tech Industry
SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010...
Top Services:
Customer Support
Call Centers
BPO
Phone Answering Services
Staff Augmentation
Show more
Location
Wilmington, Delaware
Number of Employees
1000 & Up
Minimal Budget
$1,000 - $10,000
Portfolios Count
13 Projects Listed
SupportYourApp Services
Customer Support
Call Centers
BPO
Phone Answering Services
Staff Augmentation
AI Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Mastercard
Skylum
Waverly Labs
Softorino
Flibco
Data sourced from the agency's DesignRush profile
SupportYourApp Reviews & Testimonials
Bogdan Czako Customer Support Team Lead at Covantis S.A.
5.0★
Customer Support Review from Bogdan Czako
We've been working with SupportYourApp to handle technical support, including product-related questions, password resets, tracing user traffic, and assessing request severity. The team started with two shared consultants and one dedicated consultant and now operates with two members, providing consistent support via email. Their performance has been outstanding, earning perfect 10/10 ratings in our internal performance reviews, and the project has remained extremely stable over time. The team has grown in expertise and reliability to the point where one dedicated agent now attends our annual gathering in Switzerland every year. Their support continues to exceed our expectations.
Joseph Pinto Manager at Sweett
5.0★
Customer Support Review from Joseph Pinto
We partnered with SupportYourApp to build a 24/7 multilingual support team operating securely from theoffice to serve our growing global customer base. The team structure has evolved over time and nowincludes French-, Spanish-, and English-speaking consultants, as well as Sales agents and part-time SocialMedia Research support.They manage our email, chat, and phone support 24/7, enabling us to assist customers in multiple languages andmaintain an average email response time of under one hour. We truly appreciate their strong adherence to SLAs,consistent performance, and proactive communication. SupportYourApp has proven to be a reliable and effectivepartner in scaling our customer support operations.
José Manuel Val Merinero CFO at VR LIFE, SL
5.0★
Customer Support Review from José Manuel Val Merinero
We partnered with SupportYourApp to resolve ongoing billing and video service issues that were impacting customer satisfaction. They provided efficient email support through a dedicated consultant, ensuring consistent and personalized assistance. Communication was clear and well-structured, with defined guidelines that kept our interactions focused. Their support hours from 5 PM to 1 AM EET allowed timely resolutions outside regular business hours.We valued the consultants loyalty, consistency, and efficiency, which contributed to smooth operations. SupportYourApp has been a reliable and effective partner in addressing our service challenges.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
VerifiedVerified by the DesignRush team for authenticity and credibility.
World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages
Hugo provides secure, end-to-end customer support, back office, AI operations, and trust & safety solutions for US-based and global clients. We are PCI DSS, ISO 27001, HITRUST, SOC 2 certified and HIPAA & GDPR compliant, to serve regulated industries including fintech, healthcare, and SaaS platforms...
Top Services:
Customer Support
Call Centers
BPO
Phone Answering Services
Transcription Services
Show more
Location
Chicago, Illinois
Number of Employees
1000 & Up
Average Hourly Rate
$10/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
8 Projects Listed
Hugo Services
Customer Support
Call Centers
BPO
Phone Answering Services
Transcription Services
Translation Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Google
Meta
Outschool
Topicals
Attentive
Faire
Sakara
Aurora
Data sourced from the agency's DesignRush profile
Hugo Reviews & Testimonials
Greg Digneo founder at content guppy
5.0★
B2B Review from Greg Digneo
Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.
Nimmit Shah Owner at Pi Asset Management Ltd
5.0★
BPO Review from Nimmit Shah
Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.
Jambu Subramanian Senior Manager of Operations at Kasha Global
5.0★
Customer Support Review from Jambu Subramanian
Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
A powerhouse team that takes the headache out of prospecting by booking qualified, high-intent sales appointments for businesses. We don't just generate leads, we deliver sales-ready conversations straight to your calendar...
Top Services:
BPO
Phone Answering Services
Customer Support
Digital Marketing
Social Media Marketing
Show more
Location
Albany, New York
Number of Employees
500 - 999
Average Hourly Rate
$5/hr
Portfolios Count
8 Projects Listed
Appointment Setter Online Services
BPO
Phone Answering Services
Customer Support
Digital Marketing
Social Media Marketing
PPC
Email Marketing
Content Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Trainual Inc
15Five
electrIQ marketing
YCharts
PERQ
GMass
Heinz Marketing Inc
Arch-Con Corporation
Data sourced from the agency's DesignRush profile
Appointment Setter Online Reviews & Testimonials
Eli Hamilton Sr. Director of eCommerce at Intelligentsia Coffee Inc.
5.0★
Customer Support Review from Eli Hamilton
This company has delivered exceptional customer support services that made a noticeable impact on our overall workflow and customer satisfaction. From day one, their team demonstrated professionalism, responsiveness, and a genuine commitment to representing our brand with care. They handled customer inquiries promptly, clearly, and with an impressive level of empathyensuring that every interaction felt personalized and attentive.One of the things we appreciated most was their ability to quickly understand our products, processes, and communication tone. They not only answered questions efficiently but also helped educate our customers, resolve issues with patience, and maintain a positive experience even in challenging situations. Their follow-up processes were consistent, their communication was always organized, and their ability to manage high volumes of inquiries without compromising quality truly stood out.They became a seamless extension of our internal team, reducing our workload and allowing us to focus on growth while knowing our customers were in excellent hands. Their dedication, reliability, and customer-first approach made the entire partnership incredibly valuable. We highly recommend their customer support services for any business looking to elevate its service experience.
Romain Devisme Executive Director at Havas Events Shanghai
5.0★
Back Office Outsourcing Review from Romain Devisme
We hired Assistant Setter Online for:contracted customer support solutionshrinking customer querie volumeBeing an agency involved in the business of advertising and marketing we were ramping up our efforts in terms of campaigningAssistant Setter Online does all our inbound processing, phone, chat and e mail support. They started employment with us on test basis initially and during their 2- week onboarding process they did so with our front-line team which was structured. We gave them tours of our products, tone of voice, brand guidelines and escalation workflows. All the traffic entering their channel is currently managed by their team, all the outbound communication is done via RingCentral and they also integrated Tawk.to live chat support on our site, increasing the level of engagement and conversion. After working with Appointment Setter Online, we now have quantitative indicator of results in customer satisfaction levels. They always provide a high level of support and it has saved us a considerable amount of overhead costs in the process of hiring, training and retaining in-house personnel. We would in fact expect savings of 50 percent or more. They have been extremely reactive and structured.
Raul Vizcaino Operations Manager at Supermarket Source Inc
5.0★
Appointment Setting Review from Raul Vizcaino
I am the Operations Manager at Supermarket Source Inc, We empower our customers to excel by providing top-notch equipment and design services to the food retail industry. We needed help with B2B appointment setting and sales closing to increase our revenue and sales, Appointment Setter Online provides B2B appointment-setting services. We provide our company's data, and the team helps us with email, chat, and phone calls. We pay $1,000 for each agent, Appointment Setter Online has increased our sales by 22% so far. The quality of their work exceeds our expectations, Appointment Setter Onlines project manager always contacts us through WhatsApp, Slack, and email. We use High Level to arrange the leads and Google Sheets to maintain records and updates of the sales and leads, Were satisfied with the quality of the team, and they've actually increased our sales.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Blue Valley Marketing (BVM) provides exception INBOUND and OUTBOUND Call Center Services. Since 1991 BVM has supported businesses operating in B2B, and B2C industries with six US Based locations. We have successfully completed over 5000+ projects in various industries...
Top Services:
Call Centers
Customer Support
BPO
Phone Answering Services
Show more
Location
Home, Kansas
Number of Employees
250 - 499
Blue Valley Marketing Services
Call Centers
Customer Support
BPO
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
IBM
Cisco
Microsoft
Red Hat
NVIDIA
AWS
Salesforce
Verizon
Endeavor
Data sourced from the agency's DesignRush profile
Blue Valley Marketing Reviews & Testimonials
Kendra Brassfield Chief Executive Officer at NeoLife International
5.0★
Call Centers Review from Kendra Brassfield
Blue Valley Marketing has been a game-changer for our health and fitness company. Their call center services are top-notch. They've helped us connect with our clients seamlessly, providing exceptional support. Our overall experience with them has been nothing short of fantastic
Anne Marie Lukin Franchise Owner at Planet Fitness
5.0★
Call Centers Review from Anne Marie Lukin
They provided exceptional customer support that went beyond mere service. Their dedication is unrivaled, from handling inquiries about fitness programs to ensuring client satisfaction. Blue Valley Marketing delivered flawlessly on the project, which required not only efficiency but also a genuine understanding of our brand ethos. Their personalized approach, which is evident in every call, demonstrates their dedication to our wellness mission. We highly recommend their services for the ideal combination of professionalism and a personal touch.
Rhonda Mercaldo Owner/Operator at Jimmy John's
5.0★
Call Centers Review from Rhonda Mercaldo
From the very beginning, their team demonstrated professionalism and dedication. They were always just a call away, ready to assist with customer inquiries, reservations, and feedback. The level of service was outstanding, with their agents showcasing an in-depth knowledge of our menu and our restaurant's unique selling points. They truly felt like an extension of our team. Blue Valley's performance was consistently impressive, ensuring no call went unanswered, and every customer felt valued. Their proactive approach in resolving issues and providing insightful suggestions for improving our customer experience was invaluable. The level of care and attention they gave to our patrons was evident in the positive feedback we received. In summary, my overall experience with Blue Valley was top-notch. They played a crucial role in enhancing our customer service and contributed to the success of our restaurant. I highly recommend their services to any business in need of a reliable and customer-focused inbound call center.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Make customer experience your strongest competitive advantage. CX forms the beating heart of Business Process Management, delivering success by boosting customer retention and ensuring less costly, more efficient operations...
Top Services:
Customer Support
BPO
Call Centers
Phone Answering Services
Business Consulting
Show more
Location
Lexington, Kentucky
Number of Employees
1000 & Up
Average Hourly Rate
$25/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
17 Projects Listed
Helpware Services
Customer Support
BPO
Call Centers
Phone Answering Services
Business Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
DoorDash
PureCars
Headspace
Microsoft
Google
CompIQ
Samsara
Jam City
RestoraPet
HealthComp
Data sourced from the agency's DesignRush profile
Helpware Reviews & Testimonials
Maria Maidana Customer Onboarding & Enablement Manager at SquadLocker, Inc
5.0★
Customer Support Review from Maria Maidana
Helpware has been a trusted partner for SquadLocker for several years now for customer success. Our Customer Onboarding Team continues to shine through every administrator that interacts via our Live Chat channel for store help. Anzhelika is my Onboarding Lead and we work hand in hand in making any and all decisions for team enhancements. She delights both DIY and Enterprise administrators across multiple channels here at SquadLocker. I would not be as successful without Anzhelika by my side. I forsee using Helpware for years to come!
Brian Agee Director of Sales & Marketing at Petro Towery
5.0★
Web Design Review from Brian Agee
My organization contracted with Helpware for a complete website design and build. I am extremely happy with the finished product and continually receive positive feedback from customers, vendors, and employees. The Helpware team was very professional throughout the entire process and did an incredible job keeping the project on time and on budget. Communication was also great and I really appreciated their consultative approach. I would recommend without hesitation.
Brian Lubeck Broker at Cypress Property Group
5.0★
Virtual Assistant Review from Brian Lubeck
Over the past five years, I've had the privilege of partnering with Helpware, and my experience has been nothing short of exceptional. Their commitment to efficiency and cost-effectiveness has consistently impressed me. Whether you're a startup or an established enterprise, Helpware offers tailored virtual assistant solutions that work well with any company. I highly recommend them to anyone looking to hire a virtual assistant.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
US-Based Outbound SDR Agency. Boutique. Multi-Channel. Real Pipeline.
Leadium is a US-based B2B outbound SDR agency running cold email, cold calling, and LinkedIn programs for companies that need qualified pipeline without building an in-house team. Boutique model. 100% US-based execution. Founder-led delivery on every account...
Top Services:
Email Marketing
BPO
CRM Consulting
Business Consulting
Direct Marketing
Show more
Location
Las Vegas, Nevada
Number of Employees
50 - 99
Average Hourly Rate
$50/hr
Minimal Budget
Under $1,000
Leadium Services
Email Marketing
BPO
CRM Consulting
Business Consulting
Direct Marketing
Customer Support
Market Research
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Square
Rackspace
Microsoft
LG
DirecTV
OSRAM
Time Logistics
Palo Alto Networks
Amada Senior Care
brightwheel
Data sourced from the agency's DesignRush profile
Leadium Reviews & Testimonials
Scott Proffitt VP of Sales at Energy Assurance
5.0★
AI Marketing Review from Scott Proffitt
Our monthly leads have gone up by 3x with Leadium. This allows us to focus on production efficiencies.
Sam Jennings Sales Manager at Best Bees Company
5.0★
Call Centers Review from Sam Jennings
Finding Leadium changed the way our team operates. They've been able to fill our pipeline with the people we want to talk to so we can focus on beekeeping.
Marcos Moura Founder and COO at Amada Senior Care
5.0★
Call Centers Review from Marcos Moura
Leadium is able to speak to our prospects as if they're Amada themselves. They're filling our pipeline in a way we couldn't!
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Dedicated remote teams from India, starting at $5/hour. 500+ pre-vetted professionals. Operated by LegelpTech Outsourcing Pvt Ltd (ISO 27001:2022 certified). 5-day risk-free trial. 48-hour shortlist. Founded 2021 by Ashu Mishra & Chandra Prakash. Serving SMB and mid-market clients globally...
Top Services:
Staff Augmentation
Cybersecurity
Accounting
Customer Support
IT Services
Show more
Location
Cheyenne, Wyoming
Number of Employees
250 - 499
Average Hourly Rate
$5/hr
Minimal Budget
Under $1,000
Zedtreeo Services
Staff Augmentation
Cybersecurity
Accounting
Customer Support
IT Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
NDA Bound
NA
NDA
Data sourced from the agency's DesignRush profile
Zedtreeo Reviews & Testimonials
Muhammad Anas Asghar Manager at Everest Moving
5.0★
IT Services Review from Muhammad Anas Asghar
The greatest benefit to us was the lack of a need to take someone from the ground up. Our expert was familiar with AI workflows and recommended a few improvements that streamlined our day-to-day tasks.
Muzamil shah CO Manager at Howards Van line
5.0★
IT Services Review from Muzamil shah
Unlike a traditional freelancer platform, where you must search through hundreds of profiles, Zedtreeo is different. They provided us with a pre-selected short list and these candidates had already been tested. This saved us hours that it would have taken and made the decision easier.
Saqib Jalil General Manager at Sinatra Moving Group
5.0★
IT Services Review from Saqib Jalil
Thanks to Zedtreeo's work, the client improved lead quality, streamlined their sales process, and enhanced reporting accuracy. The team managed the project professionally, communicated clearly, and delivered milestones on time. Zedtreeo was responsive to requirements and adapted to feedback.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
A leading Salesforce Consulting Company with more than 2000+ projects delivered and a Salesforce Crest & MSP partner, HIC Global Solutions specializes in end-to-end Salesforce consulting and cloud-based custom solutions for growing businesses...
Top Services:
CRM Consulting
Software Development
Cloud Consulting
Staff Augmentation
IT Services
Show more
Location
Milwaukee, Wisconsin
Number of Employees
100 - 249
Average Hourly Rate
$50/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
3 Projects Listed
HIC Global Solutions Services
CRM Consulting
Software Development
Cloud Consulting
Staff Augmentation
IT Services
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Simplicity Group
Solgen Power
Datarails
Workplace Solutions
Student Athlete Scholars
Data sourced from the agency's DesignRush profile
HIC Global Solutions Reviews & Testimonials
Mercedes Candedo Sales Director at Karlville
4.8★
CRM Consulting Review from Mercedes Candedo
Our experience with HIC has been outstanding. From the initial consultation to the final implementation, they demonstrated technical excellence, professionalism, and a strong commitment to our success. Their team was responsive, knowledgeable, and easy to work with. Thanks to them, our Salesforce platform is now a powerful tool driving our sales strategy.
Ankita Narula Head of Technology at StratumFive Ltd
5.0★
CRM Consulting Review from Ankita Narula
What impressed us most about HIC Global Solutions was their deep expertise in Salesforce and their ability to tailor solutions to our specific needs. Their proactive approach, attention to detail, and commitment to delivering high-quality results set them apartOur overall experience with HIC Global Solutions has been exceptional. From the initial consultation to project completion, their team demonstrated a strong understanding of our needs and provided tailored Salesforce solutions that perfectly aligned with our goals.
Olivia Stark Consultant at Olivia Stark
4.8★
CRM Consulting Review from Olivia Stark
We needed a robust CRM system for managing customer data, tracking project progress, and ensuring seamless communication across different teams. Our team needed expert Salesforce consulting to optimize the CRM, enhance data management, and more. After HICs Salesforce consultation and implementation, operational efficiency increased by 30% through automated workflows and streamlined processes. Moreover, the integration of Salesforce with Multiple platforms reduced manual data entry by 25%. The team did a fantastic job! They met the timelines and most importantly, maintained transparency throughout the process, and were highly responsive to our requirements. The expertise of the team really impressed us, and their ability to customize the solutions as per our business needs. Moreover, their proactive communication and long-term support are worth praising.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Answering Service Care Provides Trained Customer Service Professionals.
Answering Service Care (ASC) is a 24/7 live answering service for 3500+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC has over 45+ years of experience and almost 200 employees in over 3 offices located in...
Top Services:
Phone Answering Services
Call Centers
Customer Support
BPO
Show more
Location
Margate, Florida
Number of Employees
Under 49
Portfolios Count
3 Projects Listed
Answering Service Care, LLC. Services
Phone Answering Services
Call Centers
Customer Support
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Flowers & Foley
UOAA
HG Consulting
Data sourced from the agency's DesignRush profile
Answering Service Care, LLC. Reviews & Testimonials
Vai Lealiiee Owner at Undisclosed
5.0★
Phone Answering Services Review from Vai Lealiiee
I had an issue with the protocol for our message retrieval. Spoke with Maria, the account manager in Client Relations, and she handled my concerns in a professional manner, extremely courteous, empathetic, and very kind. She fixed our account and I am so happy to be able to work with the Answering Service Care company again! I used to be an agent with them 10 years ago and still use skills taught from this company in my every day life. They are the best answering service company nationwide! I highly recommend to anyone who needs this service for their businesses. You will not be disappointed!
Lee Ann Morris Owner at Undisclosed
5.0★
Phone Answering Services Review from Lee Ann Morris
It is nice to be able to leave the office everyday at 5pm and not have to worry about your customer's being taken care of. The Answering Service staff are professional and they truly are the best ones we have ever had!
James Sims Review from Google
1.0★
James Sims's Review Sourced from Google
I have had the worst experience with Answering Service Care. They had problems signing me up with google voice never completing the onboarding but still charging monthly. I called several times to resolve issue and they keep sending bills. I do not like to leave negative reviews but need to warn others about this business. They are not professional. Go anywhere else.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Dear entrepreneurs and small businesses: we see you, and we're here to help you thrive. We know you're facing challenges that would make even the most seasoned CEO break a sweat. That's why we've crafted marketing solutions that are as affordable as they are impactful...
Top Services:
Digital Marketing
Digital Services
Branding
Content Marketing
Video Marketing
Show more
Location
Birmingham, Alabama
Number of Employees
50 - 99
Average Hourly Rate
$9/hr
Minimal Budget
Under $1,000
Portfolios Count
4 Projects Listed
Lumikha Teams Services
Digital Marketing
Digital Services
Branding
Content Marketing
Video Marketing
Email Marketing
Social Media Marketing
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Apollo Lettings
AirLegit
Curran Daly +Associates
GetDevs
Camplify
Knowedia
Study.com
Thames River Investments
WorkFlex Solutions
Westcott Dyson
Data sourced from the agency's DesignRush profile
Lumikha Teams Reviews & Testimonials
Cade Taylor Digital Marketing Manager at Acuren
5.0★
SEO Review from Cade Taylor
They provides SEO, PPC, and website optimization services for an NDE/NDT, inspection, and engineering company. Their work has included SEO strategy development, paid media ads, and web development.
Jak Akdogan CEO & Founder, at Cevaheer
5.0★
SEO Review from Jak Akdogan
Lumikha Teams provides SEO services for a skin and haircare company. They focus on improving the client's organic search visibility and monitoring performance. Their work includes technical SEO.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Offshore Data Entry Service: Precision, Speed and Security
Top Offshore BPO company...
Top Services:
BPO
Accounting
Customer Support
Market Research
Web Design
Show more
Location
Chicago, Illinois
Number of Employees
100 - 249
Average Hourly Rate
$5/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
4 Projects Listed
Offshore India Data Entry Services
BPO
Accounting
Customer Support
Market Research
Web Design
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
allianze bpo
nexgen
india data entry
Data sourced from the agency's DesignRush profile
Offshore India Data Entry Reviews & Testimonials
Lisa Rozario Marketing Manager at D.E Exports LLC
5.0★
Document Digitization Review from Lisa Rozario
We approached offshore data entry for our data entry process. They adeptly transformed our process. An excellent and efficient team, delivering quality work on time. I recommend Offshore India Data Entry for data entry requirements.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
We offer 24-7 Inbound Contact Center Services that include Phone, Email, Live Chat, Text and Social Media Support Services. We also help with back-office support work including order processing, data entry and related VA tasks...
Top Services:
Customer Support
Call Centers
Phone Answering Services
BPO
Show more
Location
Rehoboth Beach, Delaware
Number of Employees
50 - 99
Average Hourly Rate
$8/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
1 Project Listed
Digitech Outsourcing Solution Services
Customer Support
Call Centers
Phone Answering Services
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
I am impressed with the customer support team at this company. They are knowledgeable and always go above and beyond to help with any issues or questions. The team is very flexible and always willing to find a solution that works. Overall, I have been satisfied with the level of support this team provides and would highly recommend them to anyone in need of assistance in the CS field.
Victor Roige Review from Google
5.0★
Victor Roige's Review Sourced from Google
We have been working with DOS support for months and they provide a great customer service!
Rachel Lynch Review from Google
5.0★
Rachel Lynch's Review Sourced from Google
We have been working with DOS for several months now and are very satisfied with their services. The entire team is very responsive and eager to help out in any way they can. Highly recommend!
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
As a Technology service provider, we are experts on managing clients IT enviroments which consits On-Prem, Data Centers, Hybrid model and Cloud operations. We are specilized on preparing startups to IPO readiness on thier IT enviroment and expertize on SecOps streagegies and audit ready...
Top Services:
IT Services
Mobile App Development
Managed Services
Cloud Consulting
Cybersecurity
Show more
Location
San Jose, California
Number of Employees
Under 49
Average Hourly Rate
$50/hr
Minimal Budget
$1,000 - $10,000
Raise Networks Services
IT Services
Mobile App Development
Managed Services
Cloud Consulting
Cybersecurity
DevOps Consulting
IT Compliance Solution
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Fiserv
Analog Inference
Verinon
TechTiera
Omnifi
Data sourced from the agency's DesignRush profile
Raise Networks Reviews & Testimonials
Sandeep Navuluri IT Manager at Analog Inference Inc
5.0★
IT Services Review from Sandeep Navuluri
Raise Networks understands the evolving nature of businesses and their IT needs. Raise support services are designed to scale alongside the growth of clients' operations well with us. Whether a small startup or a large enterprise project service line, clients appreciate the flexibility and scalability of Raise Networks' IT support services, ensuring a tailored approach to each unique business situation with us from long years. I highly recommend Raise Networks for their exceptional IT support services; their proactive approach, expert knowledge, and timely issue resolution make them an invaluable partner for any business's IT needs.
Guoling Chen Review from Google
5.0★
Guoling Chen's Review Sourced from Google
This is a natural oxygen bar, the air is fresh and natural, and it is very comfortable to breathe in. The design style is great, cleverly combining the mountain trend, using lush trees and spacious grasslands to integrate the residential area with the natural landscape. This is a very ideal residential area.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
We turn every interaction into a lasting relationship. Blending global reach with local expertise, AI-driven tools, and genuine human empathy, we help businesses transform customer journeys across every channel...
Top Services:
Customer Support
Call Centers
BPO
Phone Answering Services
Show more
Location
Albany, New York
Number of Employees
500 - 999
Average Hourly Rate
$10/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
26 Projects Listed
Top Customer Service Services
Customer Support
Call Centers
BPO
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Trainual Inc
15Five
ElectrIQ Marketing
YCharts
PERQ
GMass
Heinz Marketing Inc
Arch-Con Corporation
Data sourced from the agency's DesignRush profile
Top Customer Service Reviews & Testimonials
Manoj Thenua Chief Executive Officer at Medico Hub
5.0★
Customer Support Review from Manoj Thenua
I recently engaged a customer support provider to manage client service and support tasks for my healthcare-oriented platform. From the outset, their team was extremely professional, responsive and attentive. Their onboarding process was smooth, prompt, and well-organized. Throughout the project they handled all support tickets including account queries, billing questions, technical issues and general user guidance with empathy and clarity.What impressed me most was their commitment to quality: they consistently responded quickly to inquiries (often within minutes), maintained a helpful and courteous tone, and followed up until the users problems were fully resolved. Feedback from my users has been overwhelmingly positive: many praised how easy it was to get help and how satisfied they were with the assistance.Thanks to their efficient support, user satisfaction and retention improved noticeably compared to the period before they handled support. I also experienced fewer escalations and received fewer complaints overall. Their professionalism and consistency gave me peace of mind and freed me to focus on growing the platform rather than handling day-to-day support issues.Overall, working with them has been a very positive and productive experience the quality of support exceeded my expectations.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Hit Rate Solutions: Affordable Call Center ForSMEs US Businesses
Decreasing costs, saving money, increasing leads, and enhancing your business: make Hit Rate Solutions your first choice for an outsourced call center!...
Top Services:
Call Centers
Phone Answering Services
Customer Support
Location
Chicago, Illinois
Number of Employees
100 - 249
Average Hourly Rate
$7/hr
Minimal Budget
Under $1,000
Hit Rate Solutions Services
Call Centers
Phone Answering Services
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Mark Medeiros
David Tillman
Sandy Zell
Data sourced from the agency's DesignRush profile
Hit Rate Solutions Reviews & Testimonials
ALIMINA REYES HERNANDEZ Review from Google
5.0★
ALIMINA REYES HERNANDEZ's Review Sourced from Google
We have been using this call center for several months and we are very pleased. They answer calls quickly, the staff is friendly and well-trained, and the reports are clear and accurate. They have significantly improved the efficiency of our customer service.
Au-Niq Vybze Review from Google
5.0★
Au-Niq Vybze's Review Sourced from Google
I use Hit Rate with my business and they have been very professional and attentive to my concerns and needs. Any adjustment I request, they are able to make. Hit Rate has an easy to use platform with great service. I'd recommend to anyone.
Ms RobynHood Review from Google
1.0★
Ms RobynHood's Review Sourced from Google
They are a total ripoff. They play a good game to make it seem like they are doing something for you but reality they are not. You just waste your money with them. They string you along and then try blaming your leads as the reason they are not getting appts. That is false! Other people used the same leads and got results. Stay clear of these people. They are in the Philippines not in Chicago.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Cybage is an information technology company specializing in outsourced product engineering and IT consulting services. With over three decades of experience, we are a leader in software development, partnering with some of the world's largest independent software vendors (ISVs) and enterprises. Our team of...
Top Services:
Software Development
IT Services
Cloud Consulting
Web Development
IoT
Show more
Location
Princeton, New Jersey
Number of Employees
1000 & Up
Cybage Services
Software Development
IT Services
Cloud Consulting
Web Development
IoT
AI Development
DevOps Consulting
Digital Marketing
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Forever New
Fujifilm
LexisNexis
Data sourced from the agency's DesignRush profile
Cybage Reviews & Testimonials
Raj D Review from Google
5.0★
Raj D's Review Sourced from Google
The best place to work. Understands individual's skills and groom them well to enrich. Most people have/are working for years.
Ravindra Vangipuram Review from Google
4.0★
Ravindra Vangipuram's Review Sourced from Google
It's also called as twin towers of Cybage. It is located near East Avenue. The other Cybage office is in West Avenue. These are two similar towers. There is a fountain within the campus with some greenery. There are either pool or table tennis tables on each floor. The work culture is nice which you find in other locations as well.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Since 2015, SSR Techvision has provided top-quality outsourcing services, including Back Office Support, Call Center Operations, Sales & Business Development, Healthcare Support, and E-commerce Solutions, across India and the US...
Top Services:
BPO
Call Centers
Phone Answering Services
Business Consulting
Customer Support
Show more
Location
Tupelo, Mississippi
Number of Employees
100 - 249
Average Hourly Rate
$15/hr
Minimal Budget
$1,000 - $10,000
SSR Techvision Services
BPO
Call Centers
Phone Answering Services
Business Consulting
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
SaiVa System
Deebaco
Absolute Health Agents
Data sourced from the agency's DesignRush profile
SSR Techvision Reviews & Testimonials
Simaran Chaudhary Review from Google
5.0★
Simaran Chaudhary's Review Sourced from Google
I had done my internship and best place to learn and grow,I completed my internship in the Sampling Department, where my supervisor's behavior was very polite and respectful best brand and their clothes....
kratika singh Review from Google
5.0★
kratika singh's Review Sourced from Google
“Great company for work. Management is so supportive and having friendly environment.”Salary and incentives are generally paid on time, and in many cases are substantial.“On‑time salary and huge incentives are paid to almost everyone here.”Employees value flexible timings, project bonuses, and transport perks like one‑way cab services.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Bluebash was established in 2018 as a custom software development company specializing in Web Development, Artificial Intelligence (AI), Cloud Infrastructure solutions...
Top Services:
Web Development
eCommerce Development
Software Development
Cloud Consulting
AI Development
Show more
Location
Sheridan, Wyoming
Number of Employees
50 - 99
Average Hourly Rate
$40/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
16 Projects Listed
Bluebash Services
Web Development
eCommerce Development
Software Development
Cloud Consulting
AI Development
Logo Design
UI/UX Design
DevOps Consulting
Customer Support
Mobile App Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
ExpertCallers is a global BPO partner with 20+ years' experience, delivering inbound/outbound call centers, customer support, and back-office services worldwide, powered by AI-assisted workflows and Lean Six Sigma-driven quality standards for measurable, reliable outcomes...
Top Services:
Call Centers
Creative Services
eCommerce
BPO
Customer Support
Show more
Location
Princeton, New Jersey
Number of Employees
500 - 999
Minimal Budget
Under $1,000
Portfolios Count
4 Projects Listed
Expertcallers Services
Call Centers
Creative Services
eCommerce
BPO
Customer Support
Phone Answering Services
Market Research
Business Consulting
Transcription Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Invensis Technologies Achieves 80% Payment Recovery Improvement for US Healthcare Client Through AI-
Invensis Technologies Achieves 80% Payment Recovery Improvement for US Healthcare Client Through AI-Human Parallel Processing Model...
Top Services:
Call Centers
Accounting
Logistics
Phone Answering Services
Customer Support
Show more
Location
Lewisville, Texas
Number of Employees
1000 & Up
Portfolios Count
4 Projects Listed
Invensis Services
Call Centers
Accounting
Logistics
Phone Answering Services
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Philips
Trend West
GRM
Data sourced from the agency's DesignRush profile
Invensis Reviews & Testimonials
Sundar Kasyap Review from Google
5.0★
Sundar Kasyap's Review Sourced from Google
Our small clinic in Texas was struggling with billing and insurance claims. Invensis’ Revenue Cycle Management services turned that around quickly. Claims are processed faster, and denials have decreased. They're professional, easy to work with, and understand the U.S. healthcare system inside out.
Prem Kumar Review from Google
5.0★
Prem Kumar's Review Sourced from Google
We partnered with Invensis Inc for eCommerce support, and it's been a game-changer. Our order processing, returns, and customer service have become faster and more accurate. The team is responsive, US-business savvy, and really understands online retail. Highly recommend for any U.S.-based business looking to streamline operations.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
From individuals and entrepreneurs, small and medium-sized businesses, right through to large corporations and government bodies, our administrative assistants are helping our clients become more efficient by streamlining their processes...
Top Services:
Customer Support
BPO
Market Research
Transcription Services
Translation Services
Show more
Location
New York City, New York
Number of Employees
250 - 499
Average Hourly Rate
$24/hr
SmartPA Services
Customer Support
BPO
Market Research
Transcription Services
Translation Services
HR Outsourcing
Call Centers
Accounting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Cox-London
Complete Refinish
Collette CWMedia
Krispy Kreme
Total Oil and Gas
Data sourced from the agency's DesignRush profile
SmartPA Reviews & Testimonials
Vicky Grobbelaar Review from Google
5.0★
Vicky Grobbelaar's Review Sourced from Google
Mandy has been a huge asset to Ethiqs and a lovely person to work with, efficient and friendly and a great team backing her. Highly recommended.
Pedro Mendoza Review from Google
5.0★
Pedro Mendoza's Review Sourced from Google
Holly has been a great help recently both in terms of my business and personal affairs. I am in the process of making some business structure changes in my private dental practice and she has assisted me with all the lengthy paperwork, ensuring that everything is in order. In addition, she has assisted me in researching properties and locations. I would not hesitate in recommending her services as her support has been invaluable to me at this extremely busy time and has allowed me to focus on my patients.Highly recommended +++++
Alexandra Stewart Review from Google
5.0★
Alexandra Stewart's Review Sourced from Google
Terri has been an incredible SmartPA assistant for our family over the past 18 months. Her support has been invaluable in managing our busy work and home administrative tasks. Throughout our travels across Europe, the US, and Canada, as well as during our recent move to a new house and country, Terri has been there for us every step of the way. In particular, I have appreciated that Terri has used great judgment in assessing options on all fronts and hasn't just gone for the easy road of blindly following orders. I have trusted her as a "second me" and that has been so helpful. We couldn't have done any of this without her!
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
You Have the Plans. We Have the People. Lets Grow Together.
EBQ is an outsourced sales and marketing organization that provides services to help companies scale...
Top Services:
BPO
Call Centers
CRM Consulting
Customer Support
Show more
Location
Austin, Texas
Number of Employees
100 - 249
Minimal Budget
$1,000 - $10,000
Portfolios Count
5 Projects Listed
EBQ Services
BPO
Call Centers
CRM Consulting
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
LYRASIS
Seal Software
Cal-Bay Systems
Image Skincare
Data sourced from the agency's DesignRush profile
EBQ Reviews & Testimonials
Applied Tech Review from Google
5.0★
Applied Tech's Review Sourced from Google
We have been working with EBQ since July of 2024. It has been a seamless and rewarding experience, thanks to their exceptional project management and commitment to timely delivery on multi-project fronts.From the outset, their team demonstrated a clear understanding of our objectives, has maintained open communication, and has provided regular updates on progress.Milestones have been met with precision, and any challenges have been addressed proactively, ensuring the projects stay on track. Deliverables have not only been completed ahead of schedule but also have often times exceeded our expectations in quality and attention to detail.Their professionalism and dedication has instilled confidence throughout the process, making them a trusted partner for ongoing and future collaborations.
Sarah Becherer Review from Google
5.0★
Sarah Becherer's Review Sourced from Google
Worked with EBQ on a sales outsourcing project for 6 months in 2024. Can't say enough positive things about how attentive, friendly, and responsive the team is. They're organized and excellent problem-solvers. Due to the nuances of our business and sales process, it ultimately wasn't a long-term fit, but I would highly recommend EBQ for cold-calling and appointment-setting for B2B software or managed services. Shout out to Dante who was with us since the beginning – you rock!
Rodane Williams Review from Google
1.0★
Rodane Williams's Review Sourced from Google
I contracted EBQ for BDR augmentation services for a period of three months, and the results were extremely disappointing. Despite their promises, they failed to schedule even one initial meeting with potential clients. It was clear from the start that they didn’t fully understand my organization, our business needs, or how to properly present us to potential leads.Instead of delivering on their commitment, they merely provided a list of cold calls that didn’t meet our business requirements at all. The leads were irrelevant, poorly targeted, and demonstrated a lack of research or effort. Despite their failure to achieve any tangible results, they had the audacity to demand thousands of dollars in funding for what was essentially a useless service.Overall, I found their approach disorganized and out of touch with our goals, making this engagement a waste of time and money. I would not recommend their services to anyone looking for real results.
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Etech is an omnichannel customer engagement solutions provider for some of the world’s leading and most respected brands. The experience Etech has gained across a wide range of business verticals allows us to continuously deliver exceptional, personal customer experiences...
Top Services:
BPO
Call Centers
Customer Support
Business Consulting
Show more
Location
Nacogdoches, Texas
Number of Employees
1000 & Up
Average Hourly Rate
$45/hr
Minimal Budget
$10,000 - $25,000
Etech Services
BPO
Call Centers
Customer Support
Business Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Fintech Industry
Retail Industry
Hospitality Industry
Data sourced from the agency's DesignRush profile
Etech Reviews & Testimonials
Haley E C Review from Google
1.0★
Haley E C's Review Sourced from Google
If only I had something nice to say but mom always said if you can't say nothing nice don't say nothing at all.
Charles Symmonds Review from Google
1.0★
Charles Symmonds's Review Sourced from Google
This company operates in violation of the law, calling numbers registered on the national DO NOT CALL list. The fact that people bother to register should be indication enough that your telemarketing calls are unwelcome.This is not the sign of a reputable company you should consider partnering with.
rahil jain Review from Google
1.0★
rahil jain's Review Sourced from Google
Scammers! The person calling posed as Customer Service representative for my ISP. I had recently placed an order with my ISP and the caller knew about it. The person demanded that I pay the entire amount now otherwise the order wouldn't process. I argued saying that the rep yesterday said I don't have to pay until the service gets started. To which he replied that that's not how it works and I have to pay now otherwise they will sue me. I said call me back in half an hour and I will have my payment information ready. I didn't answer when I got the call back.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
CoderzHub is a digital agency that offers services ranging from website development, mobile app development, custom software developement and digital marketing...
Top Services:
Mobile App Development
Web Development
eCommerce Development
Software Development
WordPress Website Design
Show more
Location
Plano, Texas
Number of Employees
Under 49
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
CoderzHub Services
Mobile App Development
Web Development
eCommerce Development
Software Development
WordPress Website Design
Web Design
UI/UX Design
Customer Support
HR Outsourcing
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
We are one of India's leading contact centre company catering to US, UK, Australia, India, Middle East & South East Asia markets. Our core domains are Fintech, Healthtech, Edtech, Wellness, Healthcare, Ecommerce, FMCG, BFSI, Education among other domains...
Top Services:
Call Centers
BPO
Phone Answering Services
Customer Support
Business Consulting
Show more
Location
Lewisville, Texas
Number of Employees
1000 & Up
Average Hourly Rate
$10/hr
Minimal Budget
$1,000 - $10,000
Altius Services
Call Centers
BPO
Phone Answering Services
Customer Support
Business Consulting
Digital Marketing
Software Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Loreal
Abbott
CFA Institute
Medtronics
Zest Money
LifeCell
Marico
Nissin
Perfetti Van Melle
USAID
Data sourced from the agency's DesignRush profile
Altius Reviews & Testimonials
Swayam Kolkar Review from Google
1.0★
Swayam Kolkar's Review Sourced from Google
The worst place to work they people here sugar coat a lot And there is no proper management insect comes inside the office no proper chair to sit HR don’t know how to handle stuff but if she saw something employees are you doing then they will take action when the whole office should be a proper management proper setting don’t join this company just because here it’s 8 hours of time and there is a process which is star bazaar never ever join this process Worst customer with worst customer service
Tejal N Review from Google
5.0★
Tejal N's Review Sourced from Google
Supportive place to work. Friendly environment , which motivates us to work. Better work culture.All are supportive in Organization.I would like to recommend everyone to work for progress in their career growth. Thanks Altius for giving me chance to give me feedback..It worth to work over here .
Shaziya khan Review from Google
5.0★
Shaziya khan's Review Sourced from Google
Lots of flexibility, great support and opportunity to make a lot of money. Worked as advisor in customer service. Owners are very outstanding and very hands on with their business they are true leadersThey treat you as you are a part of family, they value who you are the work ethic you have, they take very good care of you in general.Amazing work culture, friendly people, lots of exposure and things to learn.Excellent work atmosphere, Supportive Management!
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Dalerio Consulting is an international Customer Support, Marketing and Business Process Outsourcing company with rapid growth and steady foundation...
Top Services:
Customer Support
HR Outsourcing
BPO
Call Centers
Phone Answering Services
Show more
Location
New York City, New York
Number of Employees
50 - 99
Average Hourly Rate
$10/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
9 Projects Listed
Dalerio Consulting Services
Customer Support
HR Outsourcing
BPO
Call Centers
Phone Answering Services
Digital Marketing
Accounting
Staff Augmentation
SEO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
SwissTranslate
KlimaTek
SpotGaming
Youth Activities Center
Korrieri
Data sourced from the agency's DesignRush profile
Dalerio Consulting Reviews & Testimonials
DAFKU Law Firm Review from Google
5.0★
DAFKU Law Firm's Review Sourced from Google
We signed last year with Dalerio Consulting, and they are dealing with our customer support through call center services. Working with this company has been a great experience so far, so we would recommend Dalerio Considering to everyone who is looking for a BPO company.
Denisian Prifti Review from Google
5.0★
Denisian Prifti's Review Sourced from Google
If you're searching for a unique and distinctive online presence for your brand or business, look no further as Dalerio Consulting got you covered.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Outsourcing doesnt have to be difficult. It can be strategic! And so seamless that your customers will never know you are outsourcing...Our vision is simple: Make outsourcing simpleso that we can deliver Best in Class Customer Experience. From the routine to the complex, TSIs solutions are always omnichannel...
Location
Santa Clarita, California
Number of Employees
250 - 499
Average Hourly Rate
$15/hr
Automotive Industry
Rental Industry
Health Care Industry
Data sourced from the agency's DesignRush profile
Tri Source International Reviews & Testimonials
Clarissa Croitoru Review from Google
1.0★
Clarissa Croitoru's Review Sourced from Google
They took money from everyone’s check and then admitted that they did and then said they wouldn’t pay us what they took
Francisco Hernandez Review from Google
1.0★
Francisco Hernandez's Review Sourced from Google
They wanted me to sign a document saying I was quitting so they could avoid giving me a decent and legal process to fired me and now to avoid doing the right thing for their employees trisource is changing their name and going bankrupt, shame on you trisource.
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On a transformational day in 2016, Virtusa Corporation joined forces with Polaris Consulting & Services Limited to form the powerful new brand - VirtusaPolaris. With this union, we have combined diamond-sharp software engineering skills and deep industry knowledge that is sure to unlock groundbreaking...
Top Services:
Call Centers
Customer Support
Cloud Consulting
UI/UX Design
Web Design
Show more
Location
Westborough, Massachusetts
Number of Employees
1000 & Up
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
VirtusaPolaris Services
Call Centers
Customer Support
Cloud Consulting
UI/UX Design
Web Design
IT Services
SEO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
1840 & Company is a global provider of talent and team solutions devoted to empowering businesses with scalable, on-demand workforce solutions. With a stringent verification procedure and a network of professionals in 150 countries, we connect organizations with remote talent of the highest caliber. Our...
Top Services:
BPO
Staff Augmentation
HR Outsourcing
Customer Support
Call Centers
Show more
Location
Overland Park, Kansas
Number of Employees
500 - 999
Average Hourly Rate
$10/hr
Minimal Budget
$10,000 - $25,000
1840 & Company Services
BPO
Staff Augmentation
HR Outsourcing
Customer Support
Call Centers
Transcription Services
Translation Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Groupon
Isango
Instacart
HomeLight
LearnZillion
Data sourced from the agency's DesignRush profile
1840 & Company Reviews & Testimonials
carmen noche Review from Google
5.0★
carmen noche's Review Sourced from Google
It was a very productive and swift process. Starting from the interview, to assessments. Everyone was punctual and need not wait for a week or so for updates. They give updates immediately no need for the long wait and suspense. Keep it Up!!
lucille Mrrs Review from Google
5.0★
lucille Mrrs's Review Sourced from Google
My experience with 1840 & Company’s recruitment process has been excellent from start to finish. The team was professional, responsive, and supportive throughout every step. Communication was always clear, and I truly appreciated how smooth and organized the process was. I felt valued as a candidate, and I’m very excited to officially join as a Patient Support-CSR. Thank you to the team for making this such a positive experience!
Andrea Yáñez Review from Google
5.0★
Andrea Yáñez's Review Sourced from Google
I had a truly outstanding experience with 1840&Co throughout the entire recruitment process. From the very beginning, their team demonstrated professionalism, clear communication, and genuine care. What stood out most was the consistent follow-up—they kept me informed at every step, making the process feel smooth and well-organized. I always felt supported and valued as a candidate. I’m incredibly happy to share that I’ve been offered a new role, and I couldn’t be more grateful to the 1840&Co team for making it all possible.
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iCareBilling is a private American Healthcare IT Company that provides Insurance Credentialing, Medical Billing and other services to the healthcare industry across the United States, integrating services with any EHR, Practice Management, or Medical Billing Software...
Top Services:
BPO
Web Design
WordPress Website Design
Managed Services
IT Services
Show more
Location
Chicago, Illinois
Number of Employees
500 - 999
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
iCareBilling Services
BPO
Web Design
WordPress Website Design
Managed Services
IT Services
Staff Augmentation
Business Consulting
Call Centers
Accounting
Customer Support
Digital Marketing
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Arthritis Care Medical Group
Midwest Care Center
Northeast Wisconsin Behavioral Health
Reliable Health Services
Sleepologie Health and Wellness Center
Data sourced from the agency's DesignRush profile
iCareBilling Reviews & Testimonials
Jose Vega Review from Google
5.0★
Jose Vega's Review Sourced from Google
I have been using iCare for years. The owner is involved in the day-to-day operations and is extremely responsive to our requests and has never failed to meet a deadline. I can't say that about many other companies. VERY RELIABLE and the customer service is fast. Very professional. I truly recommend them.
Donna Anderson Review from Google
5.0★
Donna Anderson's Review Sourced from Google
ICAREBILLING is a wonderful service! They truly live up to their name. They have helped me so much with my practice. I highly recommend them!!
Oleta Schranz Review from Google
5.0★
Oleta Schranz's Review Sourced from Google
Excellent and prompt service. They have great attention to detail and work hard to provide the best for their customers.
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24/7 Live Answering, Virtual Receptionist & Call Center Solutions
AnswerFirst helps businesses stay connected with real, helpful people answering every call day or night. No bots. No scripts. Just trained Customer Service Professionals who know how to support your customers when it matters most...
Top Services:
Phone Answering Services
Call Centers
Customer Support
Location
Tampa, Florida
Number of Employees
100 - 249
Minimal Budget
Under $1,000
AnswerFirst Communications Services
Phone Answering Services
Call Centers
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
AAMCO
ABM
AFC Urgent Care
AFLAC
Bauer Food, LLC (Operates McDonald's)
Berkshire Hathaway
Brookhaven National Lab
Coldwell Banker
Century 21
Cushman and Wakefield
Data sourced from the agency's DesignRush profile
AnswerFirst Communications Reviews & Testimonials
Johnson Legal PLLC Review from Google
1.0★
Johnson Legal PLLC's Review Sourced from Google
As a small law office, we used AnswerFirst for about a year. We opted not to have calls recorded as their system has an irritating "beep" that sounds in the background while customers are on the phone. We thought things were going well. Several months later we signed up for CallRail, which recorded all incoming calls. We began to see a pattern of poorly handled calls. When we shared this information with management, and offered to provide the recording, they said "no thanks." The probems continued. For instance one caller asked if we did simple Wills. The AnswerFirst agent said, "No, we only do Estate Planning." After sharing these simple issues with management nothing changed. We asked if they could give us an adjustment to our bill based on the poorly handled responses. They said "No." We notified them this week we were switching carriers and they acted like they could care less. DO NOT use them as they cannot handle the simplest of calls.
Demetri Karoutsos Review from Google
5.0★
Demetri Karoutsos's Review Sourced from Google
Outstanding After-Hours Answering Service – Highly Recommend for Service-Based BusinessesWe've transitioned to AnswerFirst about four months ago for our after-hours answering service needs, and they’ve exceeded every expectation. Their live agent support, combined with responsive customer service and advanced technology integration, has provided our team with a seamless and professional solution that far surpasses our previous provider.What sets AnswerFirst apart is their adaptability to our unique workflows, quick response times, and overall attention to detail. As a service business, having a reliable, U.S.-based call center is essential and AnswerFirst delivers with consistency and clarity.Their platform gives us the functionality we need, and the quality of their after-hours call handling has significantly improved both our internal efficiency and our customer experience.If you're a service-based company looking for high-quality live agents, professional support, and a partner who understands urgency and accountability, I highly recommend AnswerFirst. Exceptional value, exceptional team.Demetri KaroutsosDirector, CareMaster
Scott Lady Review from Google
5.0★
Scott Lady's Review Sourced from Google
Finally, and I mean FINALLY an inbound call center who does what they say they will do, and does it excellently.Danielle and Robert have been incredible helping me with my campaigns, and ensuring everything is flowing smoothly.I highly recommend giving them a shot for your call inbound call needs.
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ROI CX Solutions offers Total Contact Management and Business Support Services. We leverage our expertise to deliver a total package of customer care solutions and contact center services! We provide dedicated 24X7-365 outsourcing solutions. ROI CX Solutions is driven by results, whether it is maximizing your...
Top Services:
Call Centers
BPO
Customer Support
Phone Answering Services
Show more
Location
American Fork, Utah
Number of Employees
1000 & Up
Portfolios Count
3 Projects Listed
ROI CX Solutions Services
Call Centers
BPO
Customer Support
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Hello Fresh
SAMSUNG
TSA PRE
Panera
VISA
Data sourced from the agency's DesignRush profile
ROI CX Solutions Reviews & Testimonials
Mr. John Review from Google
1.0★
Mr. John's Review Sourced from Google
If you're considering working at Connexus Resource Group, brace yourself for an exhausting, demoralizing experience that will leave you burned out, underpaid, and questioning your life choices. This company operates like a modern-day sweatshop, exploiting employees with unrealistic expectations, pitiful wages, and a toxic work environment that prioritizes profits over people. The workplace culture is cutthroat and demeaning. Supervisors hover like prison guards, scrutinizing every call and nitpicking minor mistakes. Instead of support, you get constant criticism, with the ever-present threat of write-ups or termination if you don’t meet impossible metrics. Favoritism runs rampant, and HR exists only to protect the company—not the employees. Don’t be fooled by empty promises of "career advancement." Promotions are reserved for management’s favorites, while everyone else is stuck in the same dead-end role. Training is minimal, and turnover is sky-high because people either quit from exhaustion or get fired for not meeting unrealistic expectations. In conclusion, Connexus Resource Group is a call center nightmare—a place where employees are treated like cogs in a machine, worked to the bone, and discarded without a second thought. If you value your mental health, dignity, or fair pay, steer clear. There are better jobs out there—this one isn’t worth the suffering.
Valupack Gaming Review from Google
1.0★
Valupack Gaming's Review Sourced from Google
Working on the same position for over a year, being told I'm one of their best agents and never getting a raise and overall being treated like I don't actually matter. Would never recommend working for them to even my most hated enemy.
Alece Peterson Review from Google
1.0★
Alece Peterson's Review Sourced from Google
I would avoid working here if you can. I worked here for 5 years, and really hated it. Tried to find other work and was unable to for a long time. I ended up quitting because they were going to demote me after being a Team Lead for about 4.5 years. It was really disappointing and heartbreaking, especially since I loved my team of agents. The first couple of years were good, but after a while it just became unbearable. The last campaign I was on, Solutran, literally sucked the life out of me. My supervisor and my agents were great, but I had to fight for my agents to be treated fairly.The company goes by Connexus Resource Group now, they merged with a few other call centers in 2021. One good thing I can say about the merger was we were finally able to get PTO after not having any paid time off at all. The pay here sucks, I was only making $15.50 for being a team lead, and that was only after 5 years of tenure. Most agents were making around $11.50 to $13. It's very hard to get raises here, so if you want to work here and not be compensated properly this might be the right place for you. Avoid this place, it will only ruin your mental health and cause you more suffering.
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Big Outsource, a leading BPO company, specializes in outsourcing solutions, from project-based services to virtual captive centers. Our expertise spans creative, technical support, and IT disciplines, making us your trusted partner for outsourcing excellence...
Top Services:
BPO
Call Centers
Customer Support
Phone Answering Services
Accounting
Show more
Location
New York City, New York
Number of Employees
250 - 499
Minimal Budget
$1,000 - $10,000
Big Outsource Services
BPO
Call Centers
Customer Support
Phone Answering Services
Accounting
Web Development
Graphic Design
HR Outsourcing
IT Services
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OpnRoad
D121
Instant Consult
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Big Outsource Reviews & Testimonials
Admire Marketing Review from Google
1.0★
Admire Marketing's Review Sourced from Google
Rescheduled our call last minute / then left us hanging on the actual call time saying they actually aren't open to meeting with us. Would not recommend.
Wilcon Ando Review from Google
5.0★
Wilcon Ando's Review Sourced from Google
I recommend this place! Awesome people and the place is well maintained. They genuinely care about the agents' wellbeing.
Rasida Asgar Review from Google
5.0★
Rasida Asgar's Review Sourced from Google
One of the best 💯 I would say I will always choose to be with this friendly, fantastic and very accommodating company. I always had a chance to to be hired with other bigger companies but I'd rather choose BIGOUTSOURCE no matter what. It's actually my second home. I feel safe and happy when I'm with BIGOUTSOURCE. I love everything about it. ❤️❤️ No doubt this company is one of the growing company in the Philippines. ❤️
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At SMB Medical Billing, we exude pride in delivering unparalleled medical billing services across Kansas. Our formidable team of 40 experts, with 27 dedicated members boasting a decade-long commitment, averages an impressive 12.5 years of experience in the intricacies of medical billing. This reservoir of...
Top Services:
Reputation Management
Business Consulting
Customer Support
BPO
Show more
Location
Lee's Summit, Missouri
Number of Employees
50 - 99
SMB Medical Billing Services
Reputation Management
Business Consulting
Customer Support
BPO
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Let's talk tech. We partner many organizations to implement effective technology solutions.
We believe that having a physical presence in the local community is important for providing excellent customer service. Our team is comprised of highly trained professionals with extensive experience in a variety of complete technology solutions, including managed IT services, cybersecurity, phone systems...
Top Services:
IT Services
Cybersecurity
Managed Services
Cloud Consulting
IT Compliance Solution
Show more
Location
Ann Arbor, Michigan
Number of Employees
Under 49
Average Hourly Rate
$55/hr
Dark Blue Technologies Services
IT Services
Cybersecurity
Managed Services
Cloud Consulting
IT Compliance Solution
Customer Support
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Away Digital Teams specializes in recruiting and managing top talent in Vietnam for businesses seeking to establish and oversee remote teams. Our comprehensive service ensures seamless team building and management, enabling companies to thrive in today's digital landscape...
Top Services:
Digital Services
Web Development
Software Testing
Mobile App Development
Software Development
Show more
Location
Austin, Texas
Number of Employees
250 - 499
Average Hourly Rate
$25/hr
Minimal Budget
$25,000 - $50,000
Portfolios Count
4 Projects Listed
Away Digital Teams Services
Digital Services
Web Development
Software Testing
Mobile App Development
Software Development
IT Services
DevOps Consulting
Customer Support
SEO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Transform your digital landscape with our bespoke Digital Marketing Services & Ecommerce Solutions!
Founded in 2006, Saevah is an ISO 9001 Certified company, and a trusted partner for digital marketing and ecommerce solutions that require the perfect balance of technology and people power...
Top Services:
Digital Marketing
SEO
PPC
Social Media Marketing
Customer Support
Show more
Location
Brookfield, Connecticut
Number of Employees
50 - 99
Saevah Services
Digital Marketing
SEO
PPC
Social Media Marketing
Customer Support
Web Development
Web Design
Graphic Design
Video Production
Accounting
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Evateck is a Business Process Outsourcing (BPO) provider helping businesses scale operations through dedicated and shared teams customer support, back-office, content moderation, and data entry. Expertise across SaaS, eCommerce, fintech, healthcare, and logistics...
Top Services:
BPO
Customer Support
Call Centers
Phone Answering Services
Staff Augmentation
Show more
Location
Fort Lauderdale, Florida
Number of Employees
Under 49
Average Hourly Rate
$16/hr
Minimal Budget
$1,000 - $10,000
Evateck Services
BPO
Customer Support
Call Centers
Phone Answering Services
Staff Augmentation
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Lumari Tech is a premier provider of comprehensive IT solutions tailored to empower businesses across diverse industries. Our Team of certified experts offers a wide array of services, including IT support, cloud computing, cybersecurity, and network infrastructure management. With a commitment to delivering...
Top Services:
Managed Services
IT Services
Cloud Consulting
Cybersecurity
IT Compliance Solution
Show more
Location
Atlanta, Georgia
Number of Employees
Under 49
Minimal Budget
$1,000 - $10,000
Lumari Tech Services
Managed Services
IT Services
Cloud Consulting
Cybersecurity
IT Compliance Solution
Customer Support
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Global collaboration and expansion does not need to be complicated. At Elite Precision Consulting, we help organizations enter and penetrate global markets with both ease, strategy and peace of mind. With nearly 2 decades of international business management experience, we place value on creating synergistic...
Top Services:
Business Consulting
BPO
Reputation Management
Customer Support
Market Research
Show more
Location
Seattle, Washington
Number of Employees
250 - 499
Average Hourly Rate
$125/hr
Elite Precision Consulting Services
Business Consulting
BPO
Reputation Management
Customer Support
Market Research
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Ardour Healthcare Services
Cognizant
Zealous Services
Parkland Hospitals
American Association of Individual Investors
PMaxGlobal
Norwood
Cusp
CHW-St. Joseph's Medical Center
ESM Solutions Login
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Elite Precision Consulting Reviews & Testimonials
Loly Emad Review from Google
1.0★
Loly Emad's Review Sourced from Google
I had a very disappointing experience with this service. Despite paying a very high fee, the feedback I received was minimal and lacked any meaningful engagement. Instead of addressing the concerns I brought up, the response simply repeated what I had already submitted, with no justification or helpful input. I expected personalized guidance, especially given the cost, but unfortunately, the service did not meet even basic expectations. I would not recommend this to other students seeking real academic or research support.
Kayla Steltenkamp Review from Google
1.0★
Kayla Steltenkamp's Review Sourced from Google
Please listen to me...do NOT even try. Their company is run by a bot until you might FINALLY get an answer. For someone who you want to help you write or edit, this isn't it. They should have more personalization from the start. In my intial email I wrote back that I was turned off by the "bot" answer. Then they followed up and I went back and forth with "Aaron" that his information about my area of research was wrong, that I wished he was more personal, and that if he couldn't reply with a genunie response I'd share out. Sure enough every reply was a blanket response from "Aaron" letting me know I could call their company for more information. There are great companies out there who are REAL from the START. Keep looking! Do not give your money to a company who can't even try to engage and didn't train their bot to filter when they needed a person to take over.
Marc Collazo Review from Google
1.0★
Marc Collazo's Review Sourced from Google
Yelp Review for Precision Consulting – Journal Article Publication Services⭐☆☆☆☆ (1/5)I had high hopes for Precision Consulting’s journal article publication services after receiving exceptional support with my dissertation. Unfortunately, my experience with their journal article assistance was frustrating and unproductive.From the start, the process was riddled with errors, unclear guidance, and lack of meaningful feedback. Communication was poor—email responses were difficult to interpret and provided no real direction for navigating the publishing process. When I sought clarification, the answers were vague and did not help me engage with potential publishers.In the end, I was left without a finished product or follow-up support, which was a stark contrast to the quality service I previously received from this company. Given the investment scholars make in their research, Precision should offer clearer guidance, structured support, and a process that truly helps authors reach publication standards.If you’re considering their services for journal article development, proceed with caution. While they may excel in dissertation assistance, they fell short in delivering on their promises for academic publishing support.
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Secure, Reliable Expertise, & Responsive IT Solutions
Xvand Technology delivers secure, reliable information technology (IT) solutions to small and midsize businesses in Houston, Texas. Offering managed IT services, cybersecurity, and cloud solutions, the agency ensures technology works seamlessly to protect and optimize business operations. With a team of...
Top Services:
IT Services
Managed Services
Customer Support
Cybersecurity
Cloud Consulting
Show more
Location
Houston, Texas
Number of Employees
Under 49
Average Hourly Rate
$149/hr
Minimal Budget
$1,000 - $10,000
Xvand Technology Services
IT Services
Managed Services
Customer Support
Cybersecurity
Cloud Consulting
IT Compliance Solution
eCommerce Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Moody Rambin
ones Swanson Huddell & Garrison, LLC
HVJ Associates
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Xvand Technology Reviews & Testimonials
Patsy Lindamood Review from Google
5.0★
Patsy Lindamood's Review Sourced from Google
Our firm switched to Xvand in mid-2025 after realizing our growing information security and network needs had outpaced our former MSP. Xvand immediately stood out for their expertise, depth of staff, and strong commitment to cybersecurity. They partnered with us to redesign our network, support our entire workstation fleet, and manage our many third party integrations.Since onboarding, Xvand has become a trusted and responsive IT partner. Their team is professional, knowledgeable, and genuinely invested in understanding how we run our business—not just our technology. Our staff consistently praise their fast, effective support, and I rely on their skilled team for more complex IT projects.With Xvand, I’m confident our clients’ information is protected, and our systems are continuously improving. They take care of the day-to-day challenges so I can focus on strategic initiatives that move our business forward.
Tiffany Canales Review from Google
5.0★
Tiffany Canales's Review Sourced from Google
We have been working with Xvand for many years, and they have consistently been a reliable partner for our IT needs. Their team has always met our expectations in terms of uptime and security. It's a relief to have a dependable group managing our infrastructure, allowing us to concentrate on our daily operations.
Christina Hutchinson Review from Google
5.0★
Christina Hutchinson's Review Sourced from Google
I can't say enough good things about Xvand. Their team is responsive, knowledgeable, and committed to solving IT support and service issues quickly and efficiently. Both their Help Desk and Projects teams are easy to work with and take care of clients with professionalism, kindness, and dedication. What sets them apart are their people and their commitment to serving their clients with integrity and excellence. I'd recommend them to anyone looking for support with their ongoing IT needs, projects or to outsource IT operations.
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Turning Ideas Into Apps | Your Vision, Our Innovation
Profusion Systems is a leading mobile application and software development agency that turns creative concepts into innovative, user-friendly solutions. Founded in 2012, the agency specializes in custom software, cloud migration, and chatbot development, catering to mid and large-sized businesses. With a...
Top Services:
Software Development
Cloud Consulting
Mobile App Development
Web Development
Software Testing
Show more
Location
Downers Grove, Illinois
Number of Employees
Under 49
Average Hourly Rate
$35/hr
Minimal Budget
$10,000 - $25,000
Profusion Systems Services
Software Development
Cloud Consulting
Mobile App Development
Web Development
Software Testing
DevOps Consulting
BPO
Customer Support
eCommerce Development
AI Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Fintech Industry
Not for profit Industry
Food Industry
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Profusion Systems Reviews & Testimonials
Chirag Shah Review from Google
5.0★
Chirag Shah's Review Sourced from Google
Working here has been a really positive experience for me. I’ve got the chance to learn new things, take ownership of my work, and collaborate with some genuinely supportive colleagues. The environment is professional yet friendly, and I feel like my ideas are valued. Of course, like any company there are challenges, but overall it has helped me grow both personally and professionally.
Ajay Nagwan Review from Google
5.0★
Ajay Nagwan's Review Sourced from Google
I am currently working at Profusion, and it's been a great experience so far. The work environment is positive and collaborative, and I’ve had the opportunity to learn and grow professionally. The team is supportive, and my manager/boss is always approachable and encouraging, which makes a big difference. I also appreciate the company’s focus on quality, innovation, and continuous improvement. It’s a great place to build a strong career in the IT industry.
SUTHAR JIGAR Review from Google
5.0★
SUTHAR JIGAR's Review Sourced from Google
Profusion Systems is a great place to work with a positive and collaborative environment.The company provides excellent learning opportunities and supports career growth.and work-life balance is well maintained.
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Medical Billing Company | Billing Services As Low As 2.89%
We are Providers Care Billing LLC, a medical billing company based in Illinois, USA, offering comprehensive medical billing and coding services at a competitive rate of just 2.89%. With a 4.9-star rating and outstanding client feedback, we proudly maintain a 100% satisfaction rate...
Top Services:
BPO
Business Consulting
Customer Support
Location
Schaumburg, Illinois
Number of Employees
50 - 99
Average Hourly Rate
$50/hr
Providers Care Billing LLC Services
BPO
Business Consulting
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Health Care Industry
Wellness & Fitness Industry
Dental Industry
Data sourced from the agency's DesignRush profile
Providers Care Billing LLC Reviews & Testimonials
Andy Huys Review from Google
5.0★
Andy Huys's Review Sourced from Google
Providers Care Billing has been amazing for my private practice needs over the past year. Gustavo and his team are attentive, quickly responsive and professional in every way. I highly recommend using their services!
Practice Administrator Review from Google
5.0★
Practice Administrator's Review Sourced from Google
Providers Care Billing has been amazing. As we expanded we needed support to continue in our insurance billing department. Transition to them was seamless, they are professional, extremely knowledgable and I highly recommend them. They are on top of everything, and very responsive.
Katie Kussard Review from Google
5.0★
Katie Kussard's Review Sourced from Google
We started our practice almost a year ago and have been using Providers Care Billing since the beginning. Gustavo and his team have been amazing! They respond to our questions in a very timely manner and have supported us in resolving any issue we have had with insurance companies. The rate we pay for this service can't be beat. We highly recommend Providers Care Billing.
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What services do US customer support outsourcing companies provide?
They provide voice and digital support services for faster response to customer inquiries and reducing operational burdens.
Voice support services include inbound customer service calls, escalations, billing and account inquiries, troubleshooting, and retention calls, with the segment accounting for roughly 60% of contact center outsourcing revenue in 2024. Companies continue to rely on voice support for high-stakes, emotionally charged, or technically complex issues that are difficult to resolve asynchronously.
The remaining ~40% of the revenue share is distributed across digital and automation-augmented support services, typically referring to live chat, messaging support, email support, social media customer support, chatbot self-service solutions, and co-browsing support.
When can clients expect ROI after signing such a service?
Return on investment (ROI) from an outsourced customer service depends on whether the business is fixing immediate capacity gaps or rebuilding support as an operation.
Overflow / after-hours coverage: Returns are gained within 1 to 2 months as the business reduces tickets, weekend backlogs, and churn-risk moments almost immediately.
Replacing in-house hiring: Value is typically noticed in 2 to 4 months once the team is live, because outsourcing is often pursued for material cost reduction.
Seasonal outsourcing (holidays, promos, spikes): ROI can be expected in 1 to 3 months because such short-term engagements prevent over-hiring and rushed training failures during peak demand.
Full migration (voice + email + chat + QA): Positive returns show in 3 to 6 months because the most notable returns will come from stabilized operations.
Niche support (regulated, technical, multi-brand, multilingual): Slower gains, visible in 4 to 9 months, due to knowledge transfer and escalation flows that take longer to set.
How much does customer support outsourcing cost in the US?
The average hourly rate of outsourced customer support companies in the US is $50. Based on these estimations, you can expect the following service rates:
Pricing model
Pricing range
Per hour
$40-$60 per hour
Per agent (full time equivalent - FTE)
$1,200-$4,000/month per agent
Per ticket or interaction
$1-$5 per ticket or $0.50–$2 per chat
The final service fee is not solely determined by the number of hired agents or mere hours of service delivered. The technical setup, service type, hours of coverage, and the language also add up to the service rate. Namely:
The more technical or regulated the product, the higher the training burden, which adds to the price.
Nights, weekends, and 24/7 coverage cost more than a standard 9-to-5 setup.
Multilingual support i.e., non-English customer support often increases costs by 20-40%.
In terms of channel, email or chat-only are the cheapest options. Voice, social, or omnichannel coverage incurs higher service fees.
CRMs, live chat, help desks, and chatbots entail setup or licensing fees.
What are the typical timelines for a customer support outsourcing company to setup and go-live for a new client?
In most cases, businesses can anticipate a rollout that moves from training to full coverage in 6 to 12 weeks.
Week 2-4 (setup and training): The outsourced customer support provider trains agents. At the same time, communication channels are set and escalation paths defined.
Week 5-8 (soft launch): Outsourced agents begin tackling low-risk, high-volume tickets, wherein every interaction is monitored and reviewed.
Week 9-12 (full go-live): The outsourced agents ramp to full coverage across agreed channels, and by this point, can resolve ~80% of issues without escalation.
What industries are these specialists most frequently engaged by?
Adoption of customer support outsourcing varies by industry, with the biggest concentration remaining in sectors with high volume, high complexity, or strict service expectations. The highest adoption is seen across:
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Proposals