Our US-based directory highlights the best call answering service providers, evaluated through five ranking criteria and vetted by 12 experts using 200+ verified client reviews. This gives you a trustworthy way to select the most suitable inbound call center services for your needs.
Discover Professional Phone Answering Services in the US
188 Companies-Rankings updated: August 24, 2026
Call answering service providers on DesignRush are vetted for service quality and verified client feedback. Some listings may be sponsored.
Customized to suit your individual needs, Westpark Communications embodies the quintessence of a phone answering service provider that impeccably aligns with your requirements...
As a multiple award-winning, 24 hour call center & live answering service, you should know that our call agent team is trained and certified in professional call taking, messaging, dispatch and appointment setting. We are the first line of communication for hundreds of medical offices, hospitals, property...
Highest Quality, Call Center Services with Superior Customer Support.
Highest Quality, Call Center Services with Superior Customer Support.
Offering Call Center Services. In today’s fast-paced business environment, a missed call equals a missed customer. Enter TAS United. Our experienced, bilingual agents answer your calls when you can’t – keeping you connected to your patients or customers 24/7/365...
Answering Service Care Provides Trained Customer Service Professionals.
Answering Service Care Provides Trained Customer Service Professionals.
Answering Service Care (ASC) is a 24/7 live answering service for 3500+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC has over 45+ years of experience and almost 200 employees in over 3 offices located in...
Endicott Comm Inc was established in October of 2007. Our team is committed to the Answering Service and Contact Center industry and delivering what we promise. The purchase of smaller answering services comprises the company that Endicott has become. Client referrals as a result of quality, and our company...
Trusted Advisors, VARs, Managed IT & Technology Broker Services.
Trusted Advisors, VARs, Managed IT & Technology Broker Services.
Internet Nerdz stands as a premier technology services and consulting firm, dedicated to crafting innovative solutions tailored to meet the intricate demands of your digital transformation journey. With a steadfast commitment to excellence, we specialize in developing cutting-edge strategies and solutions...
Built To Capture Leads, Book Calls, and Drive Growth
Built To Capture Leads, Book Calls, and Drive Growth
Were a San Diego-based creative and digital marketing agency helping local and national brands generate more traffic, leads, and conversions. From Google Ads to studio-quality content, everything we do is built to deliver measurable business outcomes not vanity metrics...
Select Answering Service gives you peace of mind with inbound call center solutions for live 24-hour emergency and after-hours virtual receptionist support. Free trials. No Obligation Quotes. Big Savings...
Getting You MORE Business Through Digital Marketing
Getting You MORE Business Through Digital Marketing
We are NOT a super creative, cutting edge, fancy pants marketing agency. We focus on tried and true strategies proven to get our client partners results in their local market. We stick to what works. We only care about getting our partners an ROI. If that's what you want, you know what to do...
Betties virtual receptionists are specially trained by industry experts to masterfully navigate the legal intake process, schedule consultations, screen calls and take messages. We proudly support solo and small law firms across the US and Canada...
Excel Answering Service, Inc. is a full service Bilingual (English and Spanish) Telephone Answering and Paging Service. We are staffed 24 hours per day, 7 days a week to meet your after-hours and overflow telephone answering needs...
Providing Industry Leading Contact Center Solutions
Providing Industry Leading Contact Center Solutions
Today, more than ever, the marketing world is an ever-changing sea of ambiguities, meaningless KPI’s and irrelevant clicks, impressions and likes. Alliance prefers a more predictable, systematic and productive method made possible by our ability to fully integrate and provide a turnkey approach to direct...
Easybee Is Your On-Demand Team of Live Virtual Receptionists.
Easybee Is Your On-Demand Team of Live Virtual Receptionists.
It's time to turn more callers into customers, with easybees answering service. Our operators can answer calls, screen them, announce them, and forward them to our clients, regardless of their location or phone number...
From diminishing perishable hotel room inventory to turning first-time callers into lifelong guests, Advantage Reserve provides high-quality central reservation services to the hospitality industry. We serve independent hotels and management companies with exceptional customer support in Voice Reservation...
Successfully helping world-class companies bring products & services to market.
Successfully helping world-class companies bring products & services to market.
"A well designed product brings users to your products. A well designed product user experience brings customers to your brand for life." — Lars Owens...
We also happen to be a 100% family-owned and operated, Houston born-and-bred company. Apollo Answering Service got its start when Bernice Contello got tired of answering middle-of-the-night emergency phone calls for her husband, Gus, a plumber. She figured just about every business could use someone to answer...
Romeo Golf Consultants is a business consulting and services firm in Clearwater, Florida. We start the way a consultant should: by mapping how your business gets work, loses work, and spends it's time. Then we build what the map says you need. That might be an AI agent handling your inbound calls and emails...
We Provide The Right Virtual Receptionist or Answering Service for Your Business.
We Provide The Right Virtual Receptionist or Answering Service for Your Business.
At Conversational we serve a variety of business types. Our Staff are specialty trained members of each of those mentioned administrative groups, who excel at their work. The receptionists love dealing with the different cultures and research your business to portray the right fit for you...
1st Bytes goal is to help you focus on your business without getting hung up on daily technology frustrations. Managing diverse and constantly developing technology is not only stressful but may also lead to a confusing IT vision...
We are Slice Sports Management, a renowned branding and sports marketing agency. Fueled by our unbridled passion for sports and unwavering commitment to athlete advocacy, we provide diverse branding and management services to athletes...
Contact & Call Center Outsourcing Support Channels & Audits.
Contact & Call Center Outsourcing Support Channels & Audits.
Callzilla is a full-service outsourced call center and business process outsourcing company with headquarters in Miramar, Florida. We help leading brands acquire and care for English-speaking and Spanish-speaking customers, placing the utmost priority on quality...
Professional Multilingual Communication And Support At Scale
Professional Multilingual Communication And Support At Scale
Fluency LLC provides a comprehensive suite of human-led call center services designed to bridge communication gaps and enhance customer experience. Based in Columbus, Ohio, we specialize in high-stakes environments where linguistic precision and cultural empathy are essential...
DGC BPO Service is a premier US-based outsourcing company offering expert customer service, call center solutions, virtual assistance, and lead generation. We help businesses optimize operations, improve customer experiences, and drive growth with tailored, efficient solutions...
The only platform built explicitly for treatment centers
The only platform built explicitly for treatment centers
Blueshirt Media is the only call answering and lead recovery platform built exclusively for addiction treatment centers and behavioral health programs.We help treatment centers recover missed calls, re-engage lost leads, and bring more people back to treatment with HIPAA-compliant call answering av...
Minting Golden Eggs Daily For Our Local Business Digital Marketing Family
Minting Golden Eggs Daily For Our Local Business Digital Marketing Family
The Gold Goose is a boutique digital marketing agency that provides personalized attention to each and every client. We believe in building long-term relationships with our clients, so we take the time to understand your business goals and work closely with you to achieve them. Our team of skilled marketers...
Dispatching Answering Service provides 24/7/365 dispatch support and phone answering support for transport and service-based businesses. We help small and mid-sized businesses stay connected with their customers while also offering free digital marketing services to improve online visibility and growth...
Cove Central is a national provider of hosted and on-premise Unified Communications and collaboration solutions. More flexible and cost-effective than legacy on-premise systems, Cove Central solutions empower todays mobile and distributed workforces to be connected anywhere and on any device through voice...
Platonics provides cost-effective medical staffing solutions with HIPAA-trained remote staff. Build your ideal team and save up to 75% on staffing costs...
Web Design. SEO. Reputation. Everything you need to grow onlinedone for you.
Web Design. SEO. Reputation. Everything you need to grow onlinedone for you.
Sportsman Creative helps businesses win online with professional web design, SEO, and AI-powered automation. From $0-down websites to CRM workflows that manage reviews, leads, and customer messages, we make digital growth simple and effective...
International Business Support Solutions for SME's and Large Enterprises
International Business Support Solutions for SME's and Large Enterprises
BusinAssist is a trusted global partner for entrepreneurs, startups and established businesses seeking seamless company incorporation, professional virtual offices and a wide range of business support services...
Exceptional customer care and service are not just buzzwords at QTAS. Everyone on our staff, from managers to call center agents, is highly trained, accessible, and responsive...
Evateck is a Business Process Outsourcing (BPO) provider helping businesses scale operations through dedicated and shared teams customer support, back-office, content moderation, and data entry. Expertise across SaaS, eCommerce, fintech, healthcare, and logistics...
Creating consistent experiences for all customer channels
Creating consistent experiences for all customer channels
Telvista is a premier provider of contact solutions that drive customer loyalty and create competitive advantage for our clients. With our highly trained staff of support professionals, we deliver superior service that protects and promotes our clients' brands in the traditional channels and we are...
We are a 24 hour 7 day per week answering service/call center. We provide excellent telephone service through a combination of professional, experienced employees and state-of-the-art technology...
DATAMARK Inc., a provider of omni-channel contact centers and business process outsourcing (BPO) services since 1989, employs more than 2,800 at our facilities in the United States, Mexico and India...
AnswerCalifornia gets your customers out of “Voicemail Jail”. Professionalism plays an integral part in providing superior customer care. Your customer and prospects will feel comfortable choosing and staying with your business. One phone call is all it takes to make your customers satisfied that a...
Established in 1954, Towne Answering Service is a trusted provider of personalized answering solutions. The company caters to businesses and individuals nationwide. With a rich history of commitment to customized care calls, alarm monitoring, and lone worker solutions, Towne Answering Service ensures safety...
Let us handle the phone calls so you can handle your business
Let us handle the phone calls so you can handle your business
Never miss another business call again.We will answer every call and book appointments.Let us give you the time back to focus on growing your business...
What types of businesses usually use professional call answering services in the USA?
Establishments that handle a lot of time-sensitive calls often rely on inbound call center services, including:
Small businesses: According to Dialzara, each missed call can cost small businesses anywhere from $100 to $1,200, depending on the industry. Over time, missed calls can quickly add up to significant lost revenue and missed growth opportunities.
Healthcare clinics: Heavy patient call volume and strict HIPAA requirements drive demand for reliable call handling. Answer Our Phone reports that healthcare providers make up about 17% of all answering service users.
Legal firms: Quick responses to new client inquiries are critical to securing new cases. As users, legal practices represent 32% of phone answering service providers.
Home services: Trades like plumbers and electricians often handle urgent service requests. Phone calls convert to revenue 10 to 15 times more than traditional web leads.
eCommerce: Retailers use phone support to resolve product and order issues quickly, helping reduce cart abandonment.
Startups: Early-stage companies need reliable call coverage despite limited staff to capture leads and inquiries.
B2B service providers: They rely on timely phone responses for scheduling, support, and lead qualifications.
Real estate agencies: Agents use call support to manage inquiries and book property viewings when unavailable.
What services do most phone answering providers offer?
Most providers offer:
Live call answering: Responding to callers in real time instead of voicemail, ensuring callers reach a real person.
Message taking: Capturing caller details accurately when staff are unavailable, so no inquiries or leads are lost.
Call routing: Directing calls to the correct person or department to reduce delays and miscommunication.
Appointment scheduling: Booking meetings or service appointments on behalf of the business for call-driven operations.
After-hours support: Covering calls outside regular business hours when internal teams are unavailable.
Overflow handling: Managing extra call volume during peak periods to prevent long wait times and missed calls.
Basic customer support: Answering common questions and providing general assistance to maintain a consistent customer experience.
How much do inbound call center services cost in the US?
Pricing in the US varies depending on call volume, features, and the level of support a business needs. On average, an answering service provider will charge between $0.80 per minute and $1.17 per minute.
The figures below are averages compiled from multiple industry sources.
Entry-level:$75–$200 per month, typically covering basic live call answering and limited minutes.
Mid-tier: $100–$600 per month, offering more minutes along with services like call routing, message taking, and appointment scheduling.
Premium/high-volume: $1,500+ per month, usually for businesses that require extensive coverage, custom workflows, dedicated agents, or complex call handling.
The pricing schemes you can choose from when using an answering service include:
Pay by the minute
Pay per call
Monthly subscription
What additional costs should I expect from these providers?
Beyond the base monthly fee, many providers charge for add-ons or higher usage. Extra costs may include:
Call volume overages: Fees are applied when you exceed the number of minutes or calls included in your plan.
Bilingual support: Often English-Spanish in the US, typically priced as a premium due to specialized staffing.
CRM integration: Additional charges for syncing call data or setting up custom workflows with customer management systems.
Appointment booking: Higher fees because booking calls require more agent time and detailed handling.
Weekend or after-hours coverage: Coverage outside standard business hours is sometimes billed separately.
Dedicated agents: A significant cost increase for businesses that require consistent or specialized representatives.
How quickly can a professional phone answering service be set up?
Most inbound call centers can onboard new clients within a few days to about one week for straightforward setups, including basic scripts, call handling instructions, routing rules, and testing.
This timeline suits businesses with minimal customization.
More complex requirements, such as detailed scripts, multi-step call flows, CRM or scheduling integrations, or compliance needs, can extend onboarding to one to two weeks or more, particularly in regulated industries like healthcare or legal.
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