Our directory of top call center companies in USA is based on five criteria, reviewed by 12 experts, and supported by over 300 verified reviews, all to help you choose a reliable partner and grow your business with the right support.

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  • America's best phone answering service taking care of your callers

    Moneypenny is an American-based call center provider offering 24/7 phone answering, AI receptionist, live chat, and contact center outsourcing services with bilingual support, serving legal, healthcare, real estate, finance, and home services businesses across the United States...

    Top Services:

    • Call Centers
    • Phone Answering Services
    • Customer Support
    Location
    Duluth, Georgia
    Number of Employees
    1000 & Up
    Minimal Budget
    Under $1,000
    Portfolios Count
    4 Projects Listed

    Moneypenny USA Services

    • Call Centers
    • Phone Answering Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Critter Control
    • The Federal Savings Bank
    • Sterne Kessler
    • BMW
    • Keller Williams
    • The Glass Guru
    • Eagle Biosciences
    • Charleston Heating & Air
    Data sourced from the agency's DesignRush profile

    Moneypenny USA Reviews & Testimonials

    • Eric Martin
      Eric Martin Owner at Undisclosed
      5.0

      Call Centers Review from Eric Martin

      The salesman, Luke?, was very responsive and knowledgeable, a true professional. On boarding with Bailey, was easy and very thorough. Getting on board with an answering service had a lot more detail than I expected and Bailey was very patient and did not rush the process.

    • Benjamin Rose
      Benjamin Rose CEO at Undisclosed
      5.0

      Call Centers Review from Benjamin Rose

      I needed to get two new numbers set up quickly and Marti Ramirez was able to immediately help me out immediately. Also, Marti had some great suggestions for the scripting that was greatly appreciated. He even went above and beyond to check my multiple other accounts to make sure everything was OK with them. Marti is definitely an employee that goes above and beyond. Thanks again Marti!

    • Benjamin Rose
      Benjamin Rose Founder at Undisclosed
      5.0

      Phone Answering Services Review from Benjamin Rose

      I needed to get two new numbers set up quickly and Marti Ramirez was able to immediately help me out immediately. Also, Marti had some great suggestions for the scripting that was greatly appreciated. He even went above and beyond to check my multiple other accounts to make sure everything was OK with them. Marti is definitely an employee that goes above and beyond. Thanks again Marti!!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • AI-Powered Support-as-a-Service Company Focused on the Tech Industry

    SupportYourApp is a U.S.-based call center company providing outsourced customer support, technical support, live chat, and help desk services in 60+ languages to 250+ clients including Mastercard, Calm, and MacPaw across SaaS, fintech, and ecommerce since 2010...

    Top Services:

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Staff Augmentation
    • Show more
    Location
    Wilmington, Delaware
    Number of Employees
    1000 & Up
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    12 Projects Listed

    SupportYourApp Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Staff Augmentation
    • AI Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Mastercard
    • Skylum
    • Waverly Labs
    • Softorino
    • Flibco
    Data sourced from the agency's DesignRush profile

    SupportYourApp Reviews & Testimonials

    • Bogdan Czako
      Bogdan Czako Customer Support Team Lead at Covantis S.A.
      5.0

      Customer Support Review from Bogdan Czako

      We've been working with SupportYourApp to handle technical support, including product-related questions, password resets, tracing user traffic, and assessing request severity. The team started with two shared consultants and one dedicated consultant and now operates with two members, providing consistent support via email. Their performance has been outstanding, earning perfect 10/10 ratings in our internal performance reviews, and the project has remained extremely stable over time. The team has grown in expertise and reliability to the point where one dedicated agent now attends our annual gathering in Switzerland every year. Their support continues to exceed our expectations.

    • Joseph Pinto
      Joseph Pinto Manager at Sweett
      5.0

      Customer Support Review from Joseph Pinto

      We partnered with SupportYourApp to build a 24/7 multilingual support team operating securely from the office to serve our growing global customer base. The team structure has evolved over time and now includes French-, Spanish-, and English-speaking consultants, as well as Sales agents and part-time Social Media Research support. They manage our email, chat, and phone support 24/7, enabling us to assist customers in multiple languages and maintain an average email response time of under one hour. We truly appreciate their strong adherence to SLAs, consistent performance, and proactive communication. SupportYourApp has proven to be a reliable and effective partner in scaling our customer support operations.

    • José Manuel Val Merinero
      José Manuel Val Merinero CFO at VR LIFE, SL
      5.0

      Customer Support Review from José Manuel Val Merinero

      We partnered with SupportYourApp to resolve ongoing billing and video service issues that were impacting customer satisfaction. They provided efficient email support through a dedicated consultant, ensuring consistent and personalized assistance. Communication was clear and well-structured, with defined guidelines that kept our interactions focused. Their support hours from 5 PM to 1 AM EET allowed timely resolutions outside regular business hours. We valued the consultants loyalty, consistency, and efficiency, which contributed to smooth operations. SupportYourApp has been a reliable and effective partner in addressing our service challenges.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • People-powered answering service

    AnswerConnect is a United States call center provider offering 24/7 live answering, virtual receptionist, live chat, appointment scheduling, and inbound call center services with bilingual support, serving legal, healthcare, real estate, ecommerce, and franchise businesses nationwide...

    Top Services:

    • Call Centers
    • Phone Answering Services
    • Customer Support
    Location
    Portland, Oregon
    Number of Employees
    1000 & Up
    Minimal Budget
    Under $1,000

    AnswerConnect Services

    • Call Centers
    • Phone Answering Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Mosquito Squad
    • Stormguard
    • Crash Hotel
    Data sourced from the agency's DesignRush profile

    AnswerConnect Reviews & Testimonials

    • Natalie Russell
      Natalie Russell Owner at Arkansas Healthcare Insurance
      5.0

      Phone Answering Services Review from Natalie Russell

      Onboarding with AnswerConnect was incredibly easy. I was able to schedule a virtual meeting right away, and within an hour we had everything set upportal access, hours of operation, and customized scripting. Since getting started, Ive received positive feedback from both clients and prospects about the agents handling my calls. That alone speaks volumes. A few weeks in, I decided to tweak my scripting to improve the flow and be more transparent with callers. I reached out via chat, and their team responded immediately. They even offered to call me to walk through the changes, which I appreciated. We updated everything in real time, and the process was seamless. Super friendly team, quick to respond, and very easy to work with. Overall, a very positive experience with AnswerConnect.

    • Claire Riendeau
      Claire Riendeau Real Estate Specialist at Engel & Völkers Charlotte
      5.0

      Phone Answering Services Review from Claire Riendeau

      Claire Riendeau of Engel & Völkers Charlotte gave a shoutout to Christine Cooksey for the remarkable customer service experience. She addressed all her questions and even provided a detailed account explanation by sharing her screen. Riendeau highly recommended her, noting that she deserved a raise. (Source: 3rd Party Review Platform)

    • Dr. Harris
      Dr. Harris CEO at Kitty Corner Cat Clinic
      5.0

      Phone Answering Services Review from Dr. Harris

      Dr. Harris from Kitty Corner Cat Clinic had the best customer service experience with Dyan. She patiently set up Harris' complicated phone system, untangling a messy IT situation. Her methodical and gracious approach was invaluable. The tech support team, especially Dyan, went above and beyond. Harris expressed gratitude for the agency's assistance. (Source: 3rd Party Review Platform)

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • They Call. We Answer.

    Answering365 is a U.S.-based call center company providing 24/7 live answering, virtual receptionist, and bilingual English-Spanish support with HIPAA compliance, serving medical, legal, HVAC, property management, and home services businesses across America since 1989...

    Top Services:

    • Call Centers
    • Phone Answering Services
    Location
    Los Angeles, California
    Number of Employees
    Under 49

    Answering365 Services

    • Call Centers
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Corporate Services Industry
    • Legal Industry
    • Healthcare Industry
    Data sourced from the agency's DesignRush profile

    Answering365 Reviews & Testimonials

    • Eric Jones
      Eric Jones Anonymous at Anonymous
      5.0

      Call Centers Review from Eric Jones

      Answer365 was the answer to our problems. We receive an insane amount of calls to our venue and Answer 365 was able to step in and save the day. Extremely professional and Agile, I would completely recommend this firm if you need some help with your call volume.

    • Paul Tennen
      Paul Tennen Anonymous at Anonymous
      5.0

      Call Centers Review from Paul Tennen

      We have been using the services of Answering 365 for years now and we could not be happier. They have a friendly staff, are always attentive to our needs, and are very pleasant to speak to on the phone. We use them for our after hours call needs. They have always been reliable and friendly to the residents and clients that we service. We are very grateful for the help of the staff at Answering 365.

    • Amy Hendel Anonymous at Anonymous
      5.0

      Call Centers Review from Amy Hendel

      We have been using this service when it actually had another name - so for quite some time. Overall we are quite pleased. only issue is occasionally when we hand off coverage for the weekend - when the doctor is off call - all the operators somehow do not “get the message.” I do endorse them as a good service, their billing department is responsive - they just need a bit of a tweak in the training of their telephone operators with this “hnd off on weekends.” I would recommend them as reliable and responsive.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • A Call Center Suited to Your Needs

    Westpark Communications is a 100% U.S.-based call center company providing 24/7 answering services, customer support, helpdesk, outbound solutions, and disaster recovery, serving legal, medical, property management, utilities, and home services industries nationwide since 1968...

    Top Services:

    • Customer Support
    • Call Centers
    • Phone Answering Services
    Location
    Spring, Texas
    Number of Employees
    Under 49
    Portfolios Count
    5 Projects Listed

    Westpark Communications Services

    • Customer Support
    • Call Centers
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Consumer Product Distributor (E-commerce)
    • Plumbing Company
    • National Home Builder
    • Real-Estate Management Company
    • Major Hospital
    • Capital Goods Manufacturer
    • Manufacturer – Independent Living Aids
    • Residential & Commercial Retail Energy Provider
    Data sourced from the agency's DesignRush profile

    Westpark Communications Reviews & Testimonials

    • Anonymous Undisclosed at Worldwide Logistics
      5.0

      Customer Support Review from Anonymous

      Westpark Communications really does have ‘All the right answers.’ Our customers receive the same courteous service from Westpark that we do when we have a question or request for them. I’m pleased with our decision to switch to Westpark Communications.

    • Anonymous Undisclosed at HVAC
      5.0

      Customer Support Review from Anonymous

      We have been very impressed with Westpark Communications from day one. Our previous answering service closed its doors with no notice and we found ourselves looking to get operations back up and running smoothly. Several calls to companies found us waiting for a return call, except for Westpark Communications! They called us back within a few hours and had a plan in play by day two and by day 5 we were up and running smoothly with no issues. We are very happy with their response to any questions that arise, any updates we need, and the staff is awesome. They are always sending email or phone calls to make sure we are satisfied and that they are meeting our needs. The voice messages are promptly delivered to our mail box for us to review at any time of the day. Love this option because it is like talking directly to the customer. The emergency calls are immediately dispatched to the technician on call. If the technician does not respond after two attempts, it immediately goes to Climate-Tech’s management for direct action so customers are not held up. When we have changes to the on-call schedule, I just make a phone call or send an email and their response is immediate. We even get a confirmation that it was completed. Complete confidence that our requests are being met. Price wise they are very reasonable and they were willing to work within our price range. Westpark Communications has so much more to offer and as our company grows we know that they will meet our needs. Thank you, Westpark Communications, we consider you part of our family!

    • Anonymous Undisclosed at Undisclosed
      5.0

      Customer Support Review from Anonymous

      We recently started working with Westpark Communications after completing an acquisition of another company and finding they were already using them (we previously relied on an after-hours voicemail which often delayed our response time). We expanded the service to both of our locations and have been more than pleased at how well they handle our calls. The employees are professional and courteous, and any changes we need to make (such as to accommodate holidays, short days, etc.) are easy to communicate and have been handled. Our calls are fielded with the necessary details and dispatched promptly, and it allows us to better respond and address our customers’ needs in after-hours situations. I highly recommend Westpark Communications for your business answering service needs!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Extraordinary Customer Experience Begins with People First.

    Ansafone is a U.S.-based call center company providing inbound and outbound contact center services, BPO, IVR, live chat, and bilingual support across healthcare, government, retail, education, and financial services industries, with 50 years of experience and locations on both coasts...

    Top Services:

    • Call Centers
    • Phone Answering Services
    Location
    Santa Ana, California
    Number of Employees
    500 - 999

    Ansafone Services

    • Call Centers
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Healthcare Industy
    • Finance Industry
    • Corporate Services Industry
    • Telecommunications Industry
    Data sourced from the agency's DesignRush profile

    Ansafone Reviews & Testimonials

    • Anonymous
      Anonymous HealthCare Receptionist at Undisclosed
      5.0

      Call Centers Review from Anonymous

      Please extend our sincere thanks to the team for all they are doing on behalf of our patients, providers, and partners. Their efforts have given welcome bandwidth our clinic staff to focus on the people in front of them and on better health outcomes. Even from my start in June I have seen (and been told) the great improvement in the quality of our patient interactions and clinic communications. I have been so encouraged by the team's willingness to do the right thing, to constantly coach and improve, adapt to change, and treat the patients with empathy and respect. Thank you. I am looking forward to what next year brings as we bring on our remaining clinics, launch new or improved campaigns, and continue to build a foundation for success, growth, and patient care that sets a new benchmark!

    • Anonymous
      Anonymous CEO at Undisclosed
      5.0

      Call Centers Review from Anonymous

      I am highly impressed with the exceptional level of customer service, reporting and professionalism with Ansafone. I have worked with them for many years and found them to be action oriented and focused on quality performance.

    • Undisclosed
      Undisclosed Owner at Home Health Care
      5.0

      Call Centers Review from Undisclosed

      Ansafone always goes above and beyond! They are always professional and ensure all messages are properly handled. If I have any questions or concerns, I can always count on my representative Dave! Thank you for your excellent service.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Highest Quality, Call Center Services with Superior Customer Support.

    TAS United is a U.S.-based call center company specializing in medical call answering, nurse triage, bilingual support, virtual receptionist, and appointment scheduling for hospitals, primary care, home health, and pharmaceutical clients, with HITRUST certification and over 40 years of experience...

    Top Services:

    • Phone Answering Services
    • Call Centers
    Location
    San Antonio, Texas
    Number of Employees
    Under 49

    TAS United Services

    • Phone Answering Services
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Baylor
    • Siemens
    • Floodmaster Restauration
    • Golden Pass LNG
    Data sourced from the agency's DesignRush profile

    TAS United Reviews & Testimonials

    • Cerena Schane
      Cerena Schane Customer Relationship Management Manager at Airco Mechanical
      5.0

      Phone Answering Services Review from Cerena Schane

      Partnering with TAS United not only helped save us money by outsourcing our call traffic, but enhanced our first impression with our customers. Beyond the ongoing and future savings, TAS United has allowed us to capitalize on more opportunities for new business. We have been able to eliminate significant time spent on the phones.

    • Viktoriia Bielkova
      Viktoriia Bielkova Accountant at Congress Holding Group
      5.0

      Call Centers Review from Viktoriia Bielkova

      My experience using TAS United is very positive. Since TAS United is highly professional, responsive and client oriented. They provide a great service! I highly recommend TAS United as your business partner.

    • Dr. Shiree Flume
      Dr. Shiree Flume Owner at Flume Psychiatry
      5.0

      Phone Answering Services Review from Dr. Shiree Flume

      I have been a customer of TAS United since 1989 and have been very satisfied with the service. The operators have helped many of my patients who were in mental health crisis over the years and their kindness and professionalism are much appreciated.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • End-to-end CX solutions that delight customers.

    Helpware is a U.S. call center company providing voice support, customer service, technical support, and back-office operations across healthcare, SaaS, and ecommerce, serving clients like Microsoft, Headspace, and DoorDash. The company holds ISO 27001 and HIPAA certifications and offers support in 45...

    Top Services:

    • Customer Support
    • BPO
    • Call Centers
    • Phone Answering Services
    • Business Consulting
    • Show more
    Location
    Lexington, Kentucky
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    17 Projects Listed

    Helpware Services

    • Customer Support
    • BPO
    • Call Centers
    • Phone Answering Services
    • Business Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • DoorDash
    • PureCars
    • Headspace
    • Microsoft
    • Google
    • CompIQ
    • Samsara
    • Jam City
    • RestoraPet
    • HealthComp
    Data sourced from the agency's DesignRush profile

    Helpware Reviews & Testimonials

    • Maria Maidana
      Maria Maidana Customer Onboarding & Enablement Manager at SquadLocker, Inc
      5.0

      Customer Support Review from Maria Maidana

      Helpware has been a trusted partner for SquadLocker for several years now for customer success. Our Customer Onboarding Team continues to shine through every administrator that interacts via our Live Chat channel for store help. Anzhelika is my Onboarding Lead and we work hand in hand in making any and all decisions for team enhancements. She delights both DIY and Enterprise administrators across multiple channels here at SquadLocker. I would not be as successful without Anzhelika by my side. I forsee using Helpware for years to come!

    • Brian Agee
      Brian Agee Director of Sales & Marketing at Petro Towery
      5.0

      Web Design Review from Brian Agee

      My organization contracted with Helpware for a complete website design and build. I am extremely happy with the finished product and continually receive positive feedback from customers, vendors, and employees. The Helpware team was very professional throughout the entire process and did an incredible job keeping the project on time and on budget. Communication was also great and I really appreciated their consultative approach. I would recommend without hesitation.

    • Brian Lubeck
      Brian Lubeck Broker at Cypress Property Group
      5.0

      Virtual Assistant Review from Brian Lubeck

      Over the past five years, I've had the privilege of partnering with Helpware, and my experience has been nothing short of exceptional. Their commitment to efficiency and cost-effectiveness has consistently impressed me. Whether you're a startup or an established enterprise, Helpware offers tailored virtual assistant solutions that work well with any company. I highly recommend them to anyone looking to hire a virtual assistant.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Reputed Phone Answering Services

    PATLive is a 100% U.S.-based call center provider offering 24/7 live answering, virtual receptionist, web chat, outbound calling, appointment scheduling, and emergency dispatch services, starting at $235/month, serving legal, real estate, HVAC, and small businesses across America for over 33 years...

    Top Services:

    • Phone Answering Services
    • Call Centers
    Location
    Tallahassee, Florida
    Number of Employees
    100 - 249

    PATLive Services

    • Phone Answering Services
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Telecommunications Industry
    • Hardware & Networking Industry Industry
    • Retail Industry
    Data sourced from the agency's DesignRush profile

    PATLive Reviews & Testimonials

    • Alison Motta
      Alison Motta Founder at Law Firm
      5.0

      Phone Answering Services Review from Alison Motta

      Patlive went through an extensive, hands on and personalized set up with me and worked with me - tweaking my script and set up until everything flowed perfectly. And they have been true to their word on billing which I have not always found to be the case with other services. I have a very high call volume and was concerned that I would not be able to stay within my calling plan- they reviewed my plan and calls so I could be confident that I was in the right plan. Extremely satisfied and would recommend them to any law firm - solo or large.

    • Ellie Chuparova
      Ellie Chuparova Owner at Undisclosed
      5.0

      Phone Answering Services Review from Ellie Chuparova

      We had an onboarding process of one month with an assigned personal coach, Matt, helping us with any questions and problems. Matt did a great job setting up quickly our service and adjusted it several times to meet our needs. We highly recommend PATlive!

    • Undisclosed
      Undisclosed Owner at Value Capital Funding
      5.0

      Call Centers Review from Undisclosed

      We have tried 4 other virtual receptionist companies prior to finding PatLive and none of them provided the professional support we were looking for like PatLive has. Their receptionists are courteous & professional, and do not waste our minutes taking too long to provide our callers with service. I would highly recommend them.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Answering Service Care Provides Trained Customer Service Professionals.

    Answering Service Care is a family-owned American call center provider offering 24/7 live answering, virtual receptionist, AI answering, live chat, and bilingual support to 4,000+ organizations across medical, legal, real estate, home services, and finance industries since 1974...

    Top Services:

    • Phone Answering Services
    • Call Centers
    • Customer Support
    • BPO
    • Show more
    Location
    Margate, Florida
    Number of Employees
    Under 49
    Portfolios Count
    3 Projects Listed

    Answering Service Care, LLC. Services

    • Phone Answering Services
    • Call Centers
    • Customer Support
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Flowers & Foley
    • UOAA
    • HG Consulting
    Data sourced from the agency's DesignRush profile

    Answering Service Care, LLC. Reviews & Testimonials

    • Vai Lealiiee
      Vai Lealiiee Owner at Undisclosed
      5.0

      Phone Answering Services Review from Vai Lealiiee

      I had an issue with the protocol for our message retrieval. Spoke with Maria, the account manager in Client Relations, and she handled my concerns in a professional manner, extremely courteous, empathetic, and very kind. She fixed our account and I am so happy to be able to work with the Answering Service Care company again! I used to be an agent with them 10 years ago and still use skills taught from this company in my every day life. They are the best answering service company nationwide! I highly recommend to anyone who needs this service for their businesses. You will not be disappointed!

    • Lee Ann Morris
      Lee Ann Morris Owner at Undisclosed
      5.0

      Phone Answering Services Review from Lee Ann Morris

      It is nice to be able to leave the office everyday at 5pm and not have to worry about your customer's being taken care of. The Answering Service staff are professional and they truly are the best ones we have ever had!

    • Carolina Silva
      Carolina Silva Review from Google
      5.0

      Carolina Silva's Review Sourced from Google

      Answering Service Care is incredible! They answer every call with professionalism, warmth, and compassion which is exactly what our nonprofit needs to support people in crisis. Reliable, friendly, and a true extension of our team. Highly recommend!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Comprehensive Outsourced Customer Support Services

    Uassist.ME is a nearshore call center provider delivering bilingual BPO, customer service, technical support, and virtual assistant services to 120+ U.S. companies across healthcare, legal, real estate, and ecommerce, with SOC 2 Type II, PCI-DSS, and HIPAA compliance since 2009...

    Top Services:

    • BPO
    • Call Centers
    • Phone Answering Services
    • Customer Support
    • Show more
    Location
    Miami, Florida
    Number of Employees
    500 - 999
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000

    Uassist.ME Services

    • BPO
    • Call Centers
    • Phone Answering Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Pica Pica
    • Avanti Way Realty
    • NuSvara
    Data sourced from the agency's DesignRush profile

    Uassist.ME Reviews & Testimonials

    • Benjamin Conboy
      Benjamin Conboy Founder at NuSvara
      4.5

      Translation Services Review from Benjamin Conboy

      Benjamin Conboy of NuSvara praises Uassist.ME assistant's skills and output. NuSvara highlights the assistant's ability to learn, be proactive, and deal with daily technical issues. (Source: 3rd Party Review Platform)

    • Beth Dorian
      Beth Dorian Former Owner at Platteville Family Dentistry
      4.0

      Virtual Assistant Review from Beth Dorian

      According to Beth Dorian of Platteville Family Dentistry, Uassist.ME provided exceptional support services. The virtual assistant provided by Uassist.ME helped the dental clinic become more profitable by shifting the focus to its core businesses. The collaboration is ongoing, and Platteville Family Dentistry praises the team’s consistent communication and cooperation. (Source: 3rd Party Review Platform)

    • Lydia Martinez
      Lydia Martinez Founder & CEO at Elle Marketing And Events
      5.0

      Virtual Assistant Review from Lydia Martinez

      According to Lydia Martinez of Elle Marketing and Events, Uassist.ME's assistant does a phenomenal job. Their support has improved Elle Marketing and Events' turnaround times and alleviated its administrative burdents. Uassist.ME assistant's preparedness allowed them to hit the ground running. (Source: 3rd Party Review Platform)

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Trusted Advisors, VARs, Managed IT & Technology Broker Services.

    Internet Nerdz stands as a premier technology services and consulting firm, dedicated to crafting innovative solutions tailored to meet the intricate demands of your digital transformation journey. With a steadfast commitment to excellence, we specialize in developing cutting-edge strategies and solutions...

    Top Services:

    • IT Services
    • Managed Services
    • Cloud Consulting
    • Cybersecurity
    • IT Compliance Solution
    • Show more
    Location
    Pensacola, Florida
    Number of Employees
    Under 49
    Average Hourly Rate
    $200/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed

    Internet Nerdz Services

    • IT Services
    • Managed Services
    • Cloud Consulting
    • Cybersecurity
    • IT Compliance Solution
    • Business Consulting
    • Call Centers
    • Phone Answering Services
    • IoT
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Clearspan Communications
    • Cynergy HiTech
    • Innisfree Hotels
    • Tandy Leather
    • Higgenbotham Insurance Agency
    • Northland Development
    • Prominence Hospitality
    • Fora Financial
    • Entouch Controls
    • Nexxiot Inc.
    Data sourced from the agency's DesignRush profile

    Internet Nerdz Reviews & Testimonials

    • Scott Berg
      Scott Berg VP of Operations at Sigma Funding Group
      5.0

      IT Services Review from Scott Berg

      If you're looking for a company to handle your IT and telephony needs then Scott and his team at Internet Nerdz is who you should be working with. They have my highest recommendation!

    • Shaun Green
      Shaun Green Review from Google
      5.0

      Shaun Green's Review Sourced from Google

      Internet Nerdz has been a game-changer for my business. Their team is responsive, knowledgeable, and genuinely committed to helping their clients succeed. They made everything simple and stress-free, from setup to ongoing support. Highly recommend for anyone looking for reliable and expert service!

    • Angelica Cervantes
      Angelica Cervantes Review from Google
      5.0

      Angelica Cervantes's Review Sourced from Google

      In an increasingly digital world, partnering with Internet Nerdz Inc is a strategic move towards achieving your business goals. With their unparalleled expertise, dedication to excellence, and commitment to customer satisfaction, they are truly the gateway to digital success. Whether you're a startup, a small business, or a multinational corporation, Internet Nerdz Inc has the tools and the talent to propel your brand to new heights.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Redefining Customer Experience

    Top Customer Service is a U.S. call center company providing 24/7 inbound and outbound call handling, AI-augmented support, omnichannel engagement, and back-office services to 800+ clients including Big Lots, across retail, healthcare, fintech, and manufacturing industries, with 1,200+ agents worldwide...

    Top Services:

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Show more
    Location
    Albany, New York
    Number of Employees
    500 - 999
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    26 Projects Listed

    Top Customer Service Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Trainual Inc
    • 15Five
    • ElectrIQ Marketing
    • YCharts
    • PERQ
    • GMass
    • Heinz Marketing Inc
    • Arch-Con Corporation
    Data sourced from the agency's DesignRush profile

    Top Customer Service Reviews & Testimonials

    • Manoj Thenua
      Manoj Thenua Chief Executive Officer at Medico Hub
      5.0

      Customer Support Review from Manoj Thenua

      I recently engaged a customer support provider to manage client service and support tasks for my healthcare-oriented platform. From the outset, their team was extremely professional, responsive and attentive. Their onboarding process was smooth, prompt, and well-organized. Throughout the project they handled all support tickets including account queries, billing questions, technical issues and general user guidance with empathy and clarity. What impressed me most was their commitment to quality: they consistently responded quickly to inquiries (often within minutes), maintained a helpful and courteous tone, and followed up until the users problems were fully resolved. Feedback from my users has been overwhelmingly positive: many praised how easy it was to get help and how satisfied they were with the assistance. Thanks to their efficient support, user satisfaction and retention improved noticeably compared to the period before they handled support. I also experienced fewer escalations and received fewer complaints overall. Their professionalism and consistency gave me peace of mind and freed me to focus on growing the platform rather than handling day-to-day support issues. Overall, working with them has been a very positive and productive experience the quality of support exceeded my expectations.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Phone Answering Solutions

    Call24 Communications Inc offers 24/7 Answering Service and Call Center Solutions for the greater San Francisco Bay Area...

    Top Services:

    • Phone Answering Services
    • Call Centers
    Location
    San Francisco, California
    Number of Employees
    Under 49

    Call24 Communications Services

    • Phone Answering Services
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Retail Industry
    • Corporate Services Industry
    • Telecommunications Industry
    Data sourced from the agency's DesignRush profile
  • Expert Call Answering & Management Solutions

    Global Call Forwarding provides International Toll-Free Numbers and Local Phone Numbers from many of the 195 countries worldwide...

    Top Services:

    • Call Centers
    • Phone Answering Services
    • Digital Marketing
    Location
    Delray Beach, Florida
    Number of Employees
    Under 49

    Global Call Forwarding Services

    • Call Centers
    • Phone Answering Services
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • MoneyGram
    • Air Arabia
    • MongoDB
    • SanDisk
    • Radisson Hotels
    Data sourced from the agency's DesignRush profile

    Global Call Forwarding Reviews & Testimonials

    • david
      david Review from Google
      5.0

      david's Review Sourced from Google

      I have had their toll free service for a while and everything worked well. Only canceled because all of my contacts use WhatsApp.

    • Blake Thatcher
      Blake Thatcher Review from Google
      5.0

      Blake Thatcher's Review Sourced from Google

      Professional and quality company. I used their services in lieu of a local number until I could get a dual sim phone, and it worked quite well during that time. When closing the account, Jose Luis was very helpful and left a great impression! Good value overall.

    • kimia
      kimia Review from Google
      5.0

      kimia's Review Sourced from Google

      I've been using this website for my phone calling services for over a year now, and I have to say, I'm beyond impressed. From the moment I signed up, the experience has been nothing short of exceptional. First off, let me talk about the customer service. Jose, Brenda, Miguel, Thadeo and etc. have been absolute rockstars. Whenever I had an issue or a question, they were there to help, always with a friendly attitude and a genuine desire to assist. Their dedication truly sets this company apart. But it's not just about the people; it's about the service itself. The call quality is pristine. And the features they offer are so convenient - I love how customizable everything is, it really feels like they understand their customers' needs. I could go on and on, but let me just say this: if you're looking for a phone service that's reliable, user-friendly, and backed by an amazing team, look no further. This website has exceeded all my expectations, and I can't recommend them enough. Keep up the fantastic work!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Growth Through Servant Leadership

    Etech is an omnichannel customer engagement solutions provider for some of the world’s leading and most respected brands. The experience Etech has gained across a wide range of business verticals allows us to continuously deliver exceptional, personal customer experiences...

    Top Services:

    • BPO
    • Call Centers
    • Customer Support
    • Business Consulting
    • Show more
    Location
    Nacogdoches, Texas
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $45/hr
    Minimal Budget
    $10,000 - $25,000

    Etech Services

    • BPO
    • Call Centers
    • Customer Support
    • Business Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Fintech Industry
    • Retail Industry
    • Hospitality Industry
    Data sourced from the agency's DesignRush profile

    Etech Reviews & Testimonials

    • Haley E C
      Haley E C Review from Google
      1.0

      Haley E C's Review Sourced from Google

      If only I had something nice to say but mom always said if you can't say nothing nice don't say nothing at all.

    • Charles Symmonds
      Charles Symmonds Review from Google
      1.0

      Charles Symmonds's Review Sourced from Google

      This company operates in violation of the law, calling numbers registered on the national DO NOT CALL list. The fact that people bother to register should be indication enough that your telemarketing calls are unwelcome. This is not the sign of a reputable company you should consider partnering with.

    • rahil jain
      rahil jain Review from Google
      1.0

      rahil jain's Review Sourced from Google

      Scammers! The person calling posed as Customer Service representative for my ISP. I had recently placed an order with my ISP and the caller knew about it. The person demanded that I pay the entire amount now otherwise the order wouldn't process. I argued saying that the rep yesterday said I don't have to pay until the service gets started. To which he replied that that's not how it works and I have to pay now otherwise they will sue me. I said call me back in half an hour and I will have my payment information ready. I didn't answer when I got the call back.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Professional Live Answering Services

    Award-Winning Live Answering Services. HIPAA Compliant. 40+ Years of Experience. Superior Nationwide Solutions...

    Top Services:

    • Call Centers
    Location
    Rosendale, New York
    Number of Employees
    Under 49

    Parkway Message Center Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Telecommunications Industry
    • Finance Industry
    • Healthcare Industry
    Data sourced from the agency's DesignRush profile
  • Answering Services for Every Industry

    We are a 24 hour 7 day per week answering service/call center. We provide excellent telephone service through a combination of professional, experienced employees and state-of-the-art technology...

    Top Services:

    • Call Centers
    • Phone Answering Services
    Location
    Orlando, Florida
    Number of Employees
    Under 49

    A Courteous Communications Services

    • Call Centers
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Coca Cola
    • Pepsi
    • Disney Cruise Line
    • Barnie's
    Data sourced from the agency's DesignRush profile
  • Telephone Answering & Virtual Assistant Services

    Answer Aide is a company that offers telephone answering services, virtual assistants and call center solutions...

    Top Services:

    • Call Centers
    • Phone Answering Services
    • BPO
    • Digital Marketing
    • Show more
    Location
    St. Augustine, Florida
    Number of Employees
    Under 49

    Answer Aide Services

    • Call Centers
    • Phone Answering Services
    • BPO
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Finance Industry
    • eCommerce
    • Retail Industry
    Data sourced from the agency's DesignRush profile

    Answer Aide Reviews & Testimonials

    • Charito Guinto
      Charito Guinto Review from Google
      5.0

      Charito Guinto's Review Sourced from Google

      David was a breeze to work with. Impeccable communication and has delivered what was promised. We're looking forward to work on more deals with him.

    • Spokanes Finest Lawns
      Spokanes Finest Lawns Review from Google
      5.0

      Spokanes Finest Lawns's Review Sourced from Google

      They do a really good job answering phone calls for my lawn care company. Lots of clients have mentioned how friendly and helpful they are. Highly recommend if you’re looking for an answering service. They work with service auto pilot also.

    • Robert Pickett
      Robert Pickett Review from Google
      5.0

      Robert Pickett's Review Sourced from Google

      Answer Aide has been a very professional alternative to taking our calls and leads when we are tied up in the office. We highly recommend them!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Let's Keep in Touch.

    Offering Call Center Services. Celebrating our 25th year, TeleReach Corporate specializes in helping B2B companies dramatically improve the performance of their sales teams by utilizing a combination of productivity based tools and processes, and state-of-the-art technology...

    Top Services:

    • Call Centers
    • Digital Marketing
    Location
    Houston, Texas
    Number of Employees
    Under 49

    Telereach Corporate Services

    • Call Centers
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Corporate Services Industry
    • Retail Industry
    • Finance Industry
    • HR Industry
    Data sourced from the agency's DesignRush profile
  • Call Center Excellence

    Tactical TeleSolutions (TTS) is a boutique lead generation agency in the Bay Area. TTS was established in 1991 and has developed innovative calling campaigns for Start Ups to Fortune 500 clients...

    Top Services:

    • Call Centers
    Location
    San Francisco, California
    Number of Employees
    Under 49

    Tactical TeleSolutions Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Viewpoint Construction Software, Inc.
    • XIFIN Inc.
    • Independent Marketing Consultant
    Data sourced from the agency's DesignRush profile
  • Your Customized Call Center Solution.

    HIghPower call center is world renown near shore call center located in the heart of Tijuana minutes from the U.S border. Our team is bilingual, professional, and driven by performance goals. Our Call Center is second to none complete with a corporate structure and professional work environment...

    Top Services:

    • Call Centers
    • BPO
    Location
    Los Angeles, California
    Number of Employees
    Under 49

    Highpower Services

    • Call Centers
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Finance Industry
    • Corporate Services Industry
    • Healthcare Industry
    Data sourced from the agency's DesignRush profile

    Highpower Reviews & Testimonials

    • Nheam Hossine
      Nheam Hossine Review from Google
      5.0

      Nheam Hossine's Review Sourced from Google

      I grew my bussiness over 70% working with them, they offer the highest quality call service and have made running my bussiness a lot easier! Highly recommend!

    • Sami nomair
      Sami nomair Review from Google
      5.0

      Sami nomair's Review Sourced from Google

      I have been outsourcing my call center for years and I have finally found a company that is amazing not only in customer service but also in sales . Really competitive in pricing and also always delivers the best results. They have helped me grow my business by 20 percent just this year alone .

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Capture Every Lead and Never Miss a Client With 24/7/365 Availability.

    Alert Communications is a 55,000 square foot, 400+ person legal only call center located in Camarillo, CA. Founded in 1965, Alert services thousands of attorneys and hundreds of legal marketing agencies across the nation...

    Top Services:

    • Call Centers
    • Phone Answering Services
    Location
    Camarillo, California
    Number of Employees
    Under 49

    Alert Communications Services

    • Call Centers
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Scott Law Firm
    • The Derrick Law Firm
    • Dordick Law firm
    Data sourced from the agency's DesignRush profile

    Alert Communications Reviews & Testimonials

    • Jessica Bitterman
      Jessica Bitterman Review from Google
      5.0

      Jessica Bitterman's Review Sourced from Google

      Most businesses I work with are hesitant to hire a call center for their company for multiple reasons. However, the AlertCommunications team has been the best company I’ve worked with in over 5 years. Especially, Jenilee Ramos. Anytime I need insight on a call, she is reliable!! The AC team has always been attentive, responsive and pretty awesome at what they do. I highly recommend using this group for your company’s needs!

    • Prestige Legal Solutions
      Prestige Legal Solutions Review from Google
      5.0

      Prestige Legal Solutions's Review Sourced from Google

      Working with Alert Communications has been a breeze. They are always responsive to our requests, and are dynamic to implement changes when we ask. Their customer service level is top-notch, and Melissa P. is particularly helpful and wonderful to work with. We've been partnered with Alert for 4+ years and won't be changing providers due to their unmatched service level and quality team. We greatly appreciate their partnership.

    • Candice Hemenes
      Candice Hemenes Review from Google
      5.0

      Candice Hemenes's Review Sourced from Google

      Alert Communications has been exactly what we needed the entire time for our personal injury practice. John Daley has been amazing putting everything into play and constantly following up to make sure things are working to receive the best results possible. Anytime that we have needed to make changes or just have questions, John is quick to respond and has been invaluable to our firm. We highly recommend Alert Communications for anyone looking to streamline your intake process and work with an amazing team!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • 24 Hour Answering Services Company

    In business since 1979, Tel-Us Call Center offers a variety of inbound call center services customized to suit the needs of its clients. Our well-trained staff of bilingual agents is available 24/7/365...

    Top Services:

    • Call Centers
    • BPO
    Location
    Los Angeles, California
    Number of Employees
    Under 49

    Tel-Us Services

    • Call Centers
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Kumato Labs
    • Infectious Awarebles
    • Century 21 Community
    Data sourced from the agency's DesignRush profile

    Tel-Us Reviews & Testimonials

    • Anna Schmick
      Anna Schmick Review from Google
      5.0

      Anna Schmick's Review Sourced from Google

      ⭐️⭐️⭐️⭐️⭐️ Outstanding Service and Results! My customers have had a fantastic experience working with Tel-Us Call Center Inc. The team is consistently professional, responsive, and genuinely committed to delivering top-tier customer service. They manage call flow efficiently while ensuring every caller is treated with care and attention. Clients often mention how smooth the onboarding process was and how seamless communication has been with the Tel-Us staff. Since partnering with Tel-Us, many have seen a clear improvement in their own customer satisfaction. Highly recommended!

    • Mr Lue
      Mr Lue Review from Google
      5.0

      Mr Lue's Review Sourced from Google

      We've been working with Tel-Us for years and they are some of the most professional and accomodating agents I have ever dealt with.

    • Erin Choi
      Erin Choi Review from Google
      5.0

      Erin Choi's Review Sourced from Google

      We’ve had a great experience working with Tel-US over the past year. Their team is responsive, easy to communicate with, and consistently delivers excellent service to both us and our patients. We feel confident knowing our patients are well cared for after hours. Thank you Stacy, Cheryl, and team for all that you do!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • SMEs' Premier Outsourcing Ally: Your #1 Choice

    Big Outsource, a leading BPO company, specializes in outsourcing solutions, from project-based services to virtual captive centers. Our expertise spans creative, technical support, and IT disciplines, making us your trusted partner for outsourcing excellence...

    Top Services:

    • BPO
    • Call Centers
    • Customer Support
    • Phone Answering Services
    • Accounting
    • Show more
    Location
    New York City, New York
    Number of Employees
    250 - 499
    Minimal Budget
    $1,000 - $10,000

    Big Outsource Services

    • BPO
    • Call Centers
    • Customer Support
    • Phone Answering Services
    • Accounting
    • Web Development
    • Graphic Design
    • HR Outsourcing
    • IT Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • OpnRoad
    • D121
    • Instant Consult
    Data sourced from the agency's DesignRush profile

    Big Outsource Reviews & Testimonials

    • Admire Marketing
      Admire Marketing Review from Google
      1.0

      Admire Marketing's Review Sourced from Google

      Rescheduled our call last minute / then left us hanging on the actual call time saying they actually aren't open to meeting with us. Would not recommend.

    • Wilcon Ando
      Wilcon Ando Review from Google
      5.0

      Wilcon Ando's Review Sourced from Google

      I recommend this place! Awesome people and the place is well maintained. They genuinely care about the agents' wellbeing.

    • Rasida Asgar
      Rasida Asgar Review from Google
      5.0

      Rasida Asgar's Review Sourced from Google

      One of the best 💯 I would say I will always choose to be with this friendly, fantastic and very accommodating company. I always had a chance to to be hired with other bigger companies but I'd rather choose BIGOUTSOURCE no matter what. It's actually my second home. I feel safe and happy when I'm with BIGOUTSOURCE. I love everything about it. ❤️❤️ No doubt this company is one of the growing company in the Philippines. ❤️

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • 24/7 live answering for property professionals - real people, not bots

    SignMore is a call center company committed to elevating client engagement through 24/7 live support, bilingual answering, and CRM integration. Our broad client portfolio is a reflection of our proficiency in lead qualification, emergency response, and appointment coordination within the niche...

    Top Services:

    • Phone Answering Services
    • Call Centers
    • Customer Support
    Location
    Portland, Oregon
    Number of Employees
    1000 & Up
    Minimal Budget
    Under $1,000

    SignMore Services

    • Phone Answering Services
    • Call Centers
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • McGraw Realtors
    • XS Asset Management
    • Chido Real Estate Investments
    • The Agency
    • ONXHomes
    • Quantive Property Management
    • Lang Management
    • RE/MAX
    • Keller Williams Heritage
    • Terra Bella Property Management
    Data sourced from the agency's DesignRush profile

    SignMore Reviews & Testimonials

    • Nick Resto
      Nick Resto Review from Google
      5.0

      Nick Resto's Review Sourced from Google

      We're 30 days into using SignMore service, and I'm happy with the way the call flow is set up, and their communication has been excellent.

    • Fred Paskell
      Fred Paskell Review from Google
      5.0

      Fred Paskell's Review Sourced from Google

      Amazing customer service and great functionality! Seemless integration into setting appointments and they are always trying to make sure they are exceeding my expectations. Highly recommend! Raving Fan Here!! 👍🏼👍🏼

    • Stasia Creek 406 East Realty
      Stasia Creek 406 East Realty Review from Google
      5.0

      Stasia Creek 406 East Realty's Review Sourced from Google

      Professional and consistent customer service and well trained responsive agents that manage phone calls. Setup was super easy and they went above and beyond to work with Google Voice. I highly recommended!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • You Have the Plans. We Have the People. Lets Grow Together.

    EBQ is an outsourced sales and marketing organization that provides services to help companies scale...

    Top Services:

    • BPO
    • Call Centers
    • CRM Consulting
    • Customer Support
    • Show more
    Location
    Austin, Texas
    Number of Employees
    100 - 249
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    5 Projects Listed

    EBQ Services

    • BPO
    • Call Centers
    • CRM Consulting
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • LYRASIS
    • Seal Software
    • Cal-Bay Systems
    • Image Skincare
    Data sourced from the agency's DesignRush profile

    EBQ Reviews & Testimonials

    • Applied Tech
      Applied Tech Review from Google
      5.0

      Applied Tech's Review Sourced from Google

      We have been working with EBQ since July of 2024. It has been a seamless and rewarding experience, thanks to their exceptional project management and commitment to timely delivery on multi-project fronts. From the outset, their team demonstrated a clear understanding of our objectives, has maintained open communication, and has provided regular updates on progress. Milestones have been met with precision, and any challenges have been addressed proactively, ensuring the projects stay on track. Deliverables have not only been completed ahead of schedule but also have often times exceeded our expectations in quality and attention to detail. Their professionalism and dedication has instilled confidence throughout the process, making them a trusted partner for ongoing and future collaborations.

    • Sarah Becherer
      Sarah Becherer Review from Google
      5.0

      Sarah Becherer's Review Sourced from Google

      Worked with EBQ on a sales outsourcing project for 6 months in 2024. Can't say enough positive things about how attentive, friendly, and responsive the team is. They're organized and excellent problem-solvers. Due to the nuances of our business and sales process, it ultimately wasn't a long-term fit, but I would highly recommend EBQ for cold-calling and appointment-setting for B2B software or managed services. Shout out to Dante who was with us since the beginning – you rock!

    • Rodane Williams
      Rodane Williams Review from Google
      1.0

      Rodane Williams's Review Sourced from Google

      I contracted EBQ for BDR augmentation services for a period of three months, and the results were extremely disappointing. Despite their promises, they failed to schedule even one initial meeting with potential clients. It was clear from the start that they didn’t fully understand my organization, our business needs, or how to properly present us to potential leads. Instead of delivering on their commitment, they merely provided a list of cold calls that didn’t meet our business requirements at all. The leads were irrelevant, poorly targeted, and demonstrated a lack of research or effort. Despite their failure to achieve any tangible results, they had the audacity to demand thousands of dollars in funding for what was essentially a useless service. Overall, I found their approach disorganized and out of touch with our goals, making this engagement a waste of time and money. I would not recommend their services to anyone looking for real results.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • A Leader in the Contact Center Sector

    iVox Solutions is a leader in the contact center industry. We offer a full range of customer and technical support services. iVox turns a cost center into a profit center by up selling / cross selling your existing and new clients thereby generating extra revenue while serving your client needs...

    Top Services:

    • Phone Answering Services
    • BPO
    • Call Centers
    Location
    Port St. Lucie, Florida
    Number of Employees
    Under 49

    iVox Solutions Services

    • Phone Answering Services
    • BPO
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • At&t
    • ADT
    • Vivint
    • Duke Energy
    • Dish Network
    Data sourced from the agency's DesignRush profile

    iVox Solutions Reviews & Testimonials

    • Rose Devar (Rose)
      Rose Devar (Rose) Review from Google
      3.0

      Rose Devar (Rose)'s Review Sourced from Google

      I only worked here for 3-4 months but I was sent a w-2 for like 8000$ I was trying to get this straightened out by emailing your team. Can anyone get back to me on this?

    • Gamer show/ more
      Gamer show/ more Review from Google
      1.0

      Gamer show/ more's Review Sourced from Google

      By far one of the worst companies I worked with. They don’t clarify the exact date you’ll receive payment and if you don’t know something the instructor will try to embarrass you in front of everyone.

    • Albert Einstein
      Albert Einstein Review from Google
      1.0

      Albert Einstein's Review Sourced from Google

      The building is a health hazard. Mold is billowing up from the carpet because of leaking roof, all day long you hear people sneezing from the spores. So what do they do? They blast the A/C to get rid of the smell of mold in the air. ivox won't be there for your long term health conditions, they're not even there when you feel unwell you're expected to make that time up. I recognize 90% of the positive reviews here to be management.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Family-Owned and Operated, 100% US-Based

    Sage Outsource Solutions is a boutique customer contact center with a focus on SaaS, eCommerce, and rapidly growing companies. Our family-owned operation takes great pride in fostering outstanding customer relationships that increases lifetime customer value...

    Top Services:

    • Call Centers
    Location
    Pompano Beach, Florida
    Number of Employees
    100 - 249

    Sage Outsource Solutions Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Grasshopper
    • VoxOx
    • GoToMeeting
    • Upserve
    • Chargify
    Data sourced from the agency's DesignRush profile
  • Wondering How To Scale Your Business?

    FLINK Business Solutions is an outsourcing company specialized in back-office operations for insurance providers. We serve Insurance Carriers, MGAs, Brokers, & wholesale brokers. We’ve founded FLINK as an answer to the globally growing business demand for outsourcing and to provide business solutions to...

    Top Services:

    • Call Centers
    • BPO
    Location
    Santa Ana, California
    Number of Employees
    Under 49

    FLINK Business Solutions Services

    • Call Centers
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Telecommunications Industry
    • Corporate Services Industry
    • Finance Industry
    Data sourced from the agency's DesignRush profile
  • The #1 Customer Service Outsourcing & BPO Company

    With a legacy dating back to 2016, HiredSupport stands as a true trailblazer in the outsourced customer support realm...

    Top Services:

    • Customer Support
    • BPO
    • Call Centers
    • Phone Answering Services
    • Show more
    Location
    Rancho Cucamonga, California
    Number of Employees
    Under 49
    Minimal Budget
    Under $1,000
    Portfolios Count
    3 Projects Listed

    HiredSupport Services

    • Customer Support
    • BPO
    • Call Centers
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • HealthyStuff
    • Online Cycling Gear
    • Fixd App
    • Private Tunnel VPN
    • CoinTree
    • Make Up Eraser
    • WowCube
    Data sourced from the agency's DesignRush profile
  • Global Contact Center Solutions

    We are customer service experts. Consider GCS when you need outsourced contract center support. We can staff and manage your internal center, operate a dedicated site for you or manage your program in a blended or shared center. GCS is not your ordinary outsource provider or BPO. Our niche is customer...

    Top Services:

    • Call Centers
    Location
    Salisbury, North Carolina
    Number of Employees
    500 - 999

    GCS Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • BPO Industry
    • IT Industry
    • Outsourcing/Offshoring
    • Telecommunications industry
    Data sourced from the agency's DesignRush profile
  • Apt solutions in a digital age

    At Apt Tech Studio, we believe that technology should work for you, not the other way around. Founded with the mission to simplify complex challenges, we offer a comprehensive range of software solutions designed to optimize business operations, drive innovation and create sustainable growth. We're on a...

    Top Services:

    • Web Development
    • AI Development
    • Mobile App Development
    • Software Development
    • Cloud Consulting
    • Show more
    Location
    Dover, Delaware
    Number of Employees
    100 - 249
    Average Hourly Rate
    $40/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed

    Apt Tech Studio Services

    • Web Development
    • AI Development
    • Mobile App Development
    • Software Development
    • Cloud Consulting
    • DevOps Consulting
    • ERP Consulting
    • HR Outsourcing
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • AirLabOne
    • Tazah Technologies
    • WT Engineering Studio
    • Superior Safeguarding Services
    • Elite Solutions
    • Belvin
    Data sourced from the agency's DesignRush profile
  • 360 Marketing solutions

    Our relationship with our staff, customers, and other business partners is focused on honesty, perseverance, mutual confidence, and integrity. We help our clients to come up with the right strategy for their business, ensuring that their sales plans are realistic and are able to fulfill their business goals...

    Top Services:

    • BPO
    • Call Centers
    • SEO
    • Email Marketing
    • Digital Marketing
    • Show more
    Location
    New York City, New York
    Number of Employees
    50 - 99
    Average Hourly Rate
    $70/hr
    Minimal Budget
    $1,000 - $10,000

    SEVENTHP Services

    • BPO
    • Call Centers
    • SEO
    • Email Marketing
    • Digital Marketing
    • Web Development
    • Graphic Design
    • Web Design
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Charter Spectrum
    • Bank Alfalah
    • 7Eleven
    • Dragon Mart
    • Gain Property Management
    • KFC
    • SUBWAY
    • GE
    • NETFLIX
    • MasterCard
    Data sourced from the agency's DesignRush profile
  • Our Mission as a Firm is to Make 24/7 Customer Service a Reality for Businesses of All Sizes.

    Since 2006, Adelina BPO has offered the best contact center solutions. Our goal is to provide our customers the greatest possible experience...

    Top Services:

    • Call Centers
    Location
    St. Petersburg, Florida
    Number of Employees
    1000 & Up
    Minimal Budget
    $1,000 - $10,000

    Adelina Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Auchan
    • Vodafone
    • Forbesfone
    Data sourced from the agency's DesignRush profile
  • Scaling companies FAST!

    Lease A Sales Rep, is an industry leader in the Call Center, Lead Generation and contracts sales space services; getting GUARANTEED appointments with decision makers, HOT leads and signed contracts for our clients with our inside and outside sales teams. We are hunters working at an INC 5000 company built in...

    Top Services:

    • Call Centers
    Location
    Raleigh , North Carolina
    Number of Employees
    100 - 249
    Average Hourly Rate
    $100/hr

    LSR Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • WingSwept
    • Big Think, Inc.
    • Triangle PolySteel
    Data sourced from the agency's DesignRush profile
  • We are more than just a call center.

    Anomaly Squared is a contact & call center services provider. With our multiple domestic contact centers, we optimize internet & traditional marketing plans using both inbound & outbound strategies. We know that your employees'​ time is both limited and valuable. With our live transfer and lead...

    Top Services:

    • Call Centers
    Location
    Greensboro, North Carolina
    Number of Employees
    250 - 499

    Anomaly Squared Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • LendingTree
    • Everquote
    • Inbound Calling
    Data sourced from the agency's DesignRush profile

    Anomaly Squared Reviews & Testimonials

    • Madison Greene
      Madison Greene Review from Google
      1.0

      Madison Greene's Review Sourced from Google

      I worked at this absolute horrid excuse of a job for 3-4 months. Let me start out with the good; the coaches are awesome, each and every one of them. They try to help as much as possible, but that’s not the issue. The issue is the GM, Katherine Voshell. Katherine claims to be understanding of whatever it is you have going on, whether that be illness, internet outages, so on and so forth but when it comes down to it. She isn’t, you’re just another employee to her. And she was SO quick to fire me when I was out sick, with something my disability causes. Even though, I had given her several doctor’s notes stating that I have a disability. The pay is absolutely horrendous, $7.25 for training (first two weeks) and then $10.00 an hour afterwards isn’t livable in this economy. RUN as fast as you can from this dumpster fire of an organization.

    • Zai ZAI
      Zai ZAI Review from Google
      1.0

      Zai ZAI's Review Sourced from Google

      RUN FAST AWAY FROM THIS SCAM. HARASSING PEOPLE ALL DAY LONG FOR $10.00 HR, WON'T GIVE A RAISE, TREAT EMPLOYEES REALLY BAD, CAN'T GROW WITH COMPANY, NO NEW POSITIONS TO MOVE UP TO. THIS COMPANY HAS ABSOLUTELY NOTHING TO OFFER. MCDONALD'S MAKE MORE THAN THIS COMPANY. RUN RUN RUN AWAY.

    • j mo
      j mo Review from Google
      1.0

      j mo's Review Sourced from Google

      this job should get 0 stars negative 5 if possible this job isnt reliable at all..... so i tried to be fair took unjust treatment for the last two years. they kept switching my schedule from night to day changing my circadian rythym at least 4 times a year til i took a stand and had enough. they botched my pay an made me loose my apartment took my hard earned pto from me i still stayed went down to part time because its obvious either the higher ups didnt like me or they were just tryna push me out. So i make a year part time with them still docking my pay for absolutely nothing. Get down the road and they say hey were changing your schedule (again ) so they take 6 hours of pay from me weekly ask me do i want to switch back to day shift i said no because i go in school and finally got a stable schedule through there ever changing madness and they came back an said the volume was to low an they had to lay me off which i no is a load of crap...... some of the mangers were cool an the fact you got to work from home thats it. stay at your regular job itll save you time energy and a headache. this job should be illegal to have an anyone would benefit from turning the other way. so ill file for unemployment told me i got laid off an i was eligible for rehire.... I politely declined must be a fool to want to go through that again i had bills

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Contact Center. Call Center Services. Professional BPO Services.

    Offering Contact & Call Center Services. At Connectica Solutions, our main focus is to help you “Connect”. Connect with your customers, your employees, providers and partners using the most efficient communication channels and the latest technology to your advantage...

    Top Services:

    • Digital Marketing
    • Phone Answering Services
    • Call Centers
    • BPO
    • Show more
    Location
    Houston, Texas
    Number of Employees
    250 - 499
    Average Hourly Rate
    $100/hr

    Connectica Solutions Services

    • Digital Marketing
    • Phone Answering Services
    • Call Centers
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Software & IT Services Industry
    • Retail Industry
    • Finance Industry
    Data sourced from the agency's DesignRush profile
  • Crazy Good Outsourcing

    Trupp Global: Your Trusted Partner for Back-Office Support and Customer Experience Services...

    Top Services:

    • BPO
    • Customer Support
    • Call Centers
    • IT Services
    • Show more
    Location
    Orlando, Florida
    Number of Employees
    100 - 249
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000

    Trupp Global Services

    • BPO
    • Customer Support
    • Call Centers
    • IT Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Real Estate Sector
    • Big Data Company
    • Construction Sector
    Data sourced from the agency's DesignRush profile

    Trupp Global Reviews & Testimonials

    • Jyoti Chakrapani
      Jyoti Chakrapani Review from Google
      1.0

      Jyoti Chakrapani's Review Sourced from Google

      They hire in lots and then fire in bulk..just project based...and they cut your pf without actually holding one... rubbish company ...

    • Keerthi Kandra
      Keerthi Kandra Review from Google
      1.0

      Keerthi Kandra's Review Sourced from Google

      Wrost experience. I went interview and they are conducting one exam I have written all the things correct but they are telling wait i will discuss with manager and informing you like that. Totally they are wasted my time. Wrost experience

    • Akshay kumar
      Akshay kumar Review from Google
      1.0

      Akshay kumar's Review Sourced from Google

      Don't go here if your time is really value to you, because if any girl is waiting in reception for interview then don’t even think to attend interview because they will not hire you they will hire only that girl. managers will also come out of theirs cabin and chit chat with girls but no one will ask about you... company infrastructure is also not good.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Unlock Your Business Potential with Our IT Mastery!

    At Netsec, a distinguished IT consulting firm, we specialize in the management of intricate networks and security infrastructure, demonstrating our expertise across a diverse range of technologies...

    Top Services:

    • Cybersecurity
    • IT Services
    • IT Compliance Solution
    • Cloud Consulting
    • Managed Services
    • Show more
    Location
    New York City, New York
    Number of Employees
    Under 49
    Average Hourly Rate
    $120/hr
    Minimal Budget
    $1,000 - $10,000

    Netsec Services

    • Cybersecurity
    • IT Services
    • IT Compliance Solution
    • Cloud Consulting
    • Managed Services
    • IoT
    • Software Development
    • Business Consulting
    • Call Centers
    • DevOps Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Colucci Associates
    • Elias Properties
    • RMA Develpment
    Data sourced from the agency's DesignRush profile

    Netsec Reviews & Testimonials

    • Lisa Colucci
      Lisa Colucci Review from Google
      5.0

      Lisa Colucci's Review Sourced from Google

      Excellent service! Hemil is always quick to respond and resolves any issues effectively. Would highly recommend.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Focus on What Is Important.

    BBB Accredited Business with an A+ rating. Our Virtual Assistants are trained In-House Professionals who are dedicated to the success of our clients...

    Top Services:

    • Call Centers
    • BPO
    Location
    Atlanta, Georgia
    Number of Employees
    100 - 249

    Assistants Company Services

    • Call Centers
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Healthcare Industry
    • Retail Industry
    • Real Estate Industry
    Data sourced from the agency's DesignRush profile

    Assistants Company Reviews & Testimonials

    • Justin Johnson
      Justin Johnson Review from Google
      1.0

      Justin Johnson's Review Sourced from Google

      This company is the BIGGEST SCAM OF ALL TIME. Stay clear, VA services are awful, inexperienced and not responsive at all. promised to build me a website in 30 days, 6 months later still no completed site only a draft that does not look or feel like anything promised. Then asked for more money not originally agreed on to complete the site. These guys are scammers. If I could give negative stars I would.

    • SNAP Architectural Photography
      SNAP Architectural Photography Review from Google
      5.0

      SNAP Architectural Photography's Review Sourced from Google

      Thank you so very much. Also, I will be using your services again in the future.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • We Are Your Call Handling Heroes!

    A Better Answer - Best since 1971: Best service, best operators and leadership, best at building client relationships...

    Top Services:

    • Phone Answering Services
    • Call Centers
    • BPO
    Location
    Dallas, Texas
    Number of Employees
    Under 49

    A Better Answer Services

    • Phone Answering Services
    • Call Centers
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Telecommunications Industry
    • Dental Industry
    • Healthcare Industry
    • Corporate Services Industry
    Data sourced from the agency's DesignRush profile

    A Better Answer Reviews & Testimonials

    • Cybelle Long
      Cybelle Long Review from Google
      1.0

      Cybelle Long's Review Sourced from Google

      The lady that called me Leah was rude and hung up on me. Not great service for a life threatening situation!!! Very disappointing!

    • Dr Mark Bishara
      Dr Mark Bishara Review from Google
      5.0

      Dr Mark Bishara's Review Sourced from Google

      When our entire office experienced a phone System nightmare and phone lines went dead, panic started to set in. Enter Irene, our customer service angel! From the first ring, her calm and professional demeanor instantly put us at ease. Irene didn't simply listen to our plight, she took action. With impressive knowledge and clear communication, she guided us through setting up call forwarding. Her step-by-step instructions were so patient and thorough, even the most tech-phobic colleagues felt empowered. Irene’s efficiency and resourcefulness were truly remarkable. She didn't waste a single moment, but still managed to make us feel like her top priority. Her genuine empathy and friendly humor even made a stressful situation strangely enjoyable. Thanks to Irene’s five-star service, we were back up and running with minimal disruption. Her proactive problem-solving and positive attitude saved the day (and probably a few dozen headaches!). If you're looking for a phone attendant who goes above and beyond, look no further than Irene. She's the epitome of customer service excellence, and we're incredibly grateful for her help. Highlights: Calm and professional demeanor under pressure Impressively knowledgeable and clear communication Patient and thorough guidance with call forwarding Efficient and resourceful problem-solving Genuine empathy and friendly humor In short, Irene is a rockstar! If you're lucky enough to encounter her, consider your day (and phone service) instantly improved. Thank you, Irene, for being a true service superhero! Sincerely, A very grateful customer on behalf of the entire office P.S. If you have any employee recognition programs, Irena definitely deserves a nomination!

    • Dirk “Chucky” Crisman
      Dirk “Chucky” Crisman Review from Google
      5.0

      Dirk “Chucky” Crisman's Review Sourced from Google

      Need a call service that is attentive but effective? A Better Answer is your answer. A small business but good owner and staff that can take on just about any job out there that seed a call answered, message transcribed, service forwarded, you name it they can do it.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Redefining CX Excellence Through People, Technology and Expertise

    VSynergize is a Global Sales and Marketing services provider. The team is fully devoted to the success of its clients and partners, particularly when it comes to Customer Profiling, Content Creation & Syndication, Lead Generation & Nurturing, Demand Generation, Appointment Setting, BANT Leads, Delivering...

    Top Services:

    • Phone Answering Services
    • Call Centers
    • BPO
    • Digital Marketing
    • Show more
    Location
    San Francisco, California
    Number of Employees
    500 - 999
    Portfolios Count
    2 Projects Listed

    Vsynergize Services

    • Phone Answering Services
    • Call Centers
    • BPO
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Software & IT Services Industry
    • Marketing Industry
    • Telecommunications Industry
    Data sourced from the agency's DesignRush profile
  • Providing Exceptional Customer Service

    We Are Known For Providing Exceptional Customer Service.We help clients build their dream customer support team with us. Our mission is to provide exceptional customer support and the back office you need to strengthen and expand your business...

    Top Services:

    • Call Centers
    • BPO
    • Phone Answering Services
    Location
    New York City, New York
    Number of Employees
    Under 49

    Firms Desk Services

    • Call Centers
    • BPO
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Finance Industry
    • Retail Industry
    • Corporate Services Industry
    Data sourced from the agency's DesignRush profile
  • 24/7 Live Answering, Virtual Receptionist & Call Center Solutions

    AnswerFirst helps businesses stay connected with real, helpful people answering every call day or night. No bots. No scripts. Just trained Customer Service Professionals who know how to support your customers when it matters most...

    Top Services:

    • Phone Answering Services
    • Call Centers
    • Customer Support
    Location
    Tampa, Florida
    Number of Employees
    100 - 249
    Minimal Budget
    Under $1,000

    AnswerFirst Communications Services

    • Phone Answering Services
    • Call Centers
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • AAMCO
    • ABM
    • AFC Urgent Care
    • AFLAC
    • Bauer Food, LLC (Operates McDonald's)
    • Berkshire Hathaway
    • Brookhaven National Lab
    • Coldwell Banker
    • Century 21
    • Cushman and Wakefield
    Data sourced from the agency's DesignRush profile

    AnswerFirst Communications Reviews & Testimonials

    • Johnson Legal PLLC
      Johnson Legal PLLC Review from Google
      1.0

      Johnson Legal PLLC's Review Sourced from Google

      As a small law office, we used AnswerFirst for about a year. We opted not to have calls recorded as their system has an irritating "beep" that sounds in the background while customers are on the phone. We thought things were going well. Several months later we signed up for CallRail, which recorded all incoming calls. We began to see a pattern of poorly handled calls. When we shared this information with management, and offered to provide the recording, they said "no thanks." The probems continued. For instance one caller asked if we did simple Wills. The AnswerFirst agent said, "No, we only do Estate Planning." After sharing these simple issues with management nothing changed. We asked if they could give us an adjustment to our bill based on the poorly handled responses. They said "No." We notified them this week we were switching carriers and they acted like they could care less. DO NOT use them as they cannot handle the simplest of calls.

    • Demetri Karoutsos
      Demetri Karoutsos Review from Google
      5.0

      Demetri Karoutsos's Review Sourced from Google

      Outstanding After-Hours Answering Service – Highly Recommend for Service-Based Businesses We've transitioned to AnswerFirst about four months ago for our after-hours answering service needs, and they’ve exceeded every expectation. Their live agent support, combined with responsive customer service and advanced technology integration, has provided our team with a seamless and professional solution that far surpasses our previous provider. What sets AnswerFirst apart is their adaptability to our unique workflows, quick response times, and overall attention to detail. As a service business, having a reliable, U.S.-based call center is essential and AnswerFirst delivers with consistency and clarity. Their platform gives us the functionality we need, and the quality of their after-hours call handling has significantly improved both our internal efficiency and our customer experience. If you're a service-based company looking for high-quality live agents, professional support, and a partner who understands urgency and accountability, I highly recommend AnswerFirst. Exceptional value, exceptional team. Demetri Karoutsos Director, CareMaster

    • Scott Lady
      Scott Lady Review from Google
      5.0

      Scott Lady's Review Sourced from Google

      Finally, and I mean FINALLY an inbound call center who does what they say they will do, and does it excellently. Danielle and Robert have been incredible helping me with my campaigns, and ensuring everything is flowing smoothly. I highly recommend giving them a shot for your call inbound call needs.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • The New Age of Customer Experience

    A global customer experience (CX) management solutions provider, Startek delivers best-in-class omnichannel CX, digital transformation, virtual receptionist, call and contact center, and enterprise tech services for leading brands, from Fortune 500s to fast-growing startups...

    Top Services:

    • BPO
    • Call Centers
    Location
    Greenwood Village, Colorado
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000

    STARTEK Services

    • BPO
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Flair Airlines
    • Telkom
    • Mercedes-Benz
    Data sourced from the agency's DesignRush profile

    STARTEK Reviews & Testimonials

    • Karina Thompson
      Karina Thompson Review from Google
      1.0

      Karina Thompson's Review Sourced from Google

      Startek is the worst. They provide tech support for other companies... And they never seem to know what is going on. Poorly trained.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Cell Center Services You Can Count On

    Signius Communications has 12 locations across the United States, providing expert call center solutions...

    Top Services:

    • Call Centers
    • Phone Answering Services
    • Digital Marketing
    • Customer Support
    • Show more
    Location
    New York City, New York
    Number of Employees
    Under 49

    Signius Communications Services

    • Call Centers
    • Phone Answering Services
    • Digital Marketing
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Finance Industry
    • Retail Industry
    • Corporate Services Industry
    Data sourced from the agency's DesignRush profile
  • Professional Answering Services

    We also happen to be a 100% family-owned and operated, Houston born-and-bred company. Apollo Answering Service got its start when Bernice Contello got tired of answering middle-of-the-night emergency phone calls for her husband, Gus, a plumber. She figured just about every business could use someone to answer...

    Top Services:

    • Call Centers
    • Phone Answering Services
    Location
    Houston, Texas
    Number of Employees
    Under 49

    Apollo Answering Service Services

    • Call Centers
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • H&J Electric Company
    • Accommodative Health Care
    • Ranger Termite & Pest Control
    Data sourced from the agency's DesignRush profile
  • Your 24-hour Answering Service

    We are a telecommunications company with personalized call center solutions who provide the highest quality & most reliable customer service...

    Top Services:

    • Call Centers
    • Phone Answering Services
    Location
    Houston, Texas
    Number of Employees
    Under 49

    VoiceLink Communications Services

    • Call Centers
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Retail Industry
    • Real Estate Industry
    • Corporate Services Industry
    Data sourced from the agency's DesignRush profile
  • Family Owned & ​ Operated Since 1948

    Hastings Humans is a full service call center and phone answering service. Hastings Humans provides its clients that competitive advantage of the human touch - and at a much lower cost than an in-house call center and with better customer service experience and close ratio than with IVR. Hastings is a...

    Top Services:

    • Call Centers
    • Phone Answering Services
    Location
    Austin, Texas
    Number of Employees
    Under 49

    Hastings Humans Services

    • Call Centers
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Retail Industry
    • Corporate Services Industry
    • Finance Industry
    Data sourced from the agency's DesignRush profile

    Hastings Humans Reviews & Testimonials

    • S Malone
      S Malone Review from Google
      1.0

      S Malone's Review Sourced from Google

      Not sure why my company uses Hastings.....the customer service is not very good. Apparently there is only one person in the whole company, that can make changes to my account. When she is not there the account gets screwed up. they used to be good, but the service has deteriorated over the years.

    • Samuel Kimelman
      Samuel Kimelman Review from Google
      5.0

      Samuel Kimelman's Review Sourced from Google

      Hastings Humans take the time to get to know your business, and work with you to make sure their telephone answering services fit the way you work. This is the level of commitment that customers notice, and their contact center services are highly reliable and can increase the number of paying customers over voicemail.

    • Darrick Eugene
      Darrick Eugene Review from Google
      5.0

      Darrick Eugene's Review Sourced from Google

      Hastings Humans provided telephone answering services for my small business for over a year. They became part of my business and family. HH provided a seamless answering service that made my business appear professional and service oriented. I often received comments on how professional and polite my answering service was and I know that it absolutely contributed to the success of my business. I give them five stars and would recommend their services without hesitation.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews

Frequently Asked Questions About Call Center Companies

What services do these types of companies in US usually offer?

Call centers encompass specialized agencies that manage both incoming and outgoing customer phone calls, often providing customer service, technical support, or sales services. These providers use advanced technologies to route and handle calls efficiently, thus maintaining effective communication between businesses and their clients. 

They typically offer services such as:

  • Inbound customer support: Providers handle incoming calls related to general inquiries, complaints, billing questions, and service issues
  • Technical and help desk support: Agents assist customers with troubleshooting products, resolving service disruptions, and escalating complex problems
  • Outbound calling services: These include sales outreach, follow-ups, customer surveys, reminders, and customer retention calls
  • Order management and account support: Providers help process orders, manage returns, update customer information, and assist with payments
  • Multichannel support: Many providers engage customers through phone, email, live chat, SMS, and social media messaging
  • Appointment scheduling and lead qualification: Some providers manage bookings and screen inquiries before routing them internally

In the US, over 50% of companies outsource at least part of their customer service operations.

On the other hand, outsourced centers report agent utilization rates of approximately 85-90%, compared to 65-70% for in-house teams, which supports higher operational efficiency.

How much does it cost to hire these services in the United States?

Industry pricing benchmarks show that standard inbound customer support is commonly priced between $20 and $30 per hour for US-based agents, depending on coverage hours and agent experience. Pricing for call center firms in the United States is typically based on usage, call volume, and service complexity rather than a single flat rate.

More specialized services, such as advanced technical support or compliance-driven call handling, often cost more and typically range from $30 to $50 per hour due to higher training and skill requirements.

In addition to service fees, technology costs can significantly affect total pricing.

Call center software alone can cost around $75 per agent per month, and this figure does not include staffing, call handling, or operational services.

What additional costs should businesses expect beyond base pricing?

Many providers in the United States charge setup or onboarding fees for agent training, system integration, and quality assurance work, which may not be included in the hourly quote.

Technology and software can add separate expenses, such as customer relationship management (CRM) tools, call routing systems, or analytics platforms.

Infrastructure and operational overhead, including telecommunications, hardware, and office costs, also contribute to total expenses for US-based programs.

Finally, specialized services such as after-hours support, multilingual support, or advanced reporting often come with premium charges.

How long does it usually take to set up and begin with the services?

Launching a call center program in the United States typically takes anywhere from a few weeks to several months.

Small or virtual call center programs in the US can often launch within a few weeks, as setup usually involves selecting software, hiring agents, and completing training without physical infrastructure.

Larger on-site or traditional call centers typically require 3 to 6 months to launch due to facility setup, telephony, and hardware installation, large-scale hiring, and compliance requirements.

In general, the team size, service complexity, technology requirements, and whether the operation is virtual or on-site are the primary factors that determine how quickly a call center program can go live in the US. 

What types of businesses typically work with call center companies in the USA?

Many businesses rely on these companies to handle customer service and support, particularly when call volumes are high or 24/7 availability is required. Common industries include:

  • Telecommunications: Handles massive customer inquiries about plans, outages, billing, and tech issues that benefit from dedicated phone support
  • Healthcare: Needs structured patient communication for scheduling, billing, follow-ups, and after-hours assistance
  • Financial services and insurance: Requires careful call handling for claims, account questions, fraud alerts, and compliance issues
  • Retail and eCommerce: Manages order help, returns, delivery questions, and loyalty support that phone reps often resolve faster
  • Technology and SaaS: Uses live agents for onboarding, troubleshooting, and complex product explanations where self-service falls short
  • Travel, real estate, legal, and home services: Frequently convert incoming inquiries into bookings or leads, making missed calls costly

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