Our directory features the top BPO companies in the USA, evaluated using five ranking criteria, 12 expert reviewers, and 263+ verified client reviews, giving you a reliable way to choose the best BPO provider.
IdeasUnlimited is a BPO with fifteen (15) years of experience in providing various BPO services...
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BPO Review from Kimberly Weber
We brought on IdeasUnlimited to help with our back office work so our nurses and staff could stay focused on clients. They handle scheduling, reports, emails, and client inquiries, and they picked up new tasks fast with very little training. The time we save is huge, and it makes our daily operations smoother. What I like most is they really try to fit into how we work, so it feels like they are part of our own team. The onboarding took a little time, but once we got set, everything has been running well.
BPO Review from Miriam Woodward
IdeasUnlimited has been a dependable partner for us at De Dios Consulting. They handle our scheduling, emails, research, and reports, which freed up time for us to focus on clients. What I value most is how quickly they adapt and how much they feel like part of our team. The only challenge was getting them up to speed on a few tools, but once they learned, everything has been smooth.
Medical Review from Jeffrey Bill
Working with IdeasUnlimited has been a real help for us at Sunrise Treatment Center. We brought them in to handle our medical billing so our staff could focus more on patients. They learned our system fast and cut down on errors which meant we got paid quicker and had better cash flow. Communication has always been easy and they adjust when we need something changed. What stood out most is how detailed and reliable they are. Nothing is ever perfect but they came pretty close.
Belkins is a B2B lead generation and #1 appointment setting agency helping companies build predictable pipeline through omnichannel allbound strategies. Belkins combines strategy, AI-backed outreach, and GTM expertise to drive long-term revenue growth across 50+ industries...
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Lead Generation Review from Patrick Benasillo
Belkins nailed project management. Each stage of the outbound funnel was thoroughly calculated, allowing us to use data-driven insights to make informed decisions and making sure both sides implemented strategies effectively. Communication was clear and proactive, and they maintained full transparency throughout the process. In the first month, we closed our first contract, which was a promising start. Belkins helped us build a robust sales pipeline. Currently, we have four opportunities at the proposal stage, averaging $85K, with the potential for these contracts to grow up to $150K. We didn't expect to close deals and contracts so quickly. Belkins exceeded our expectations by not only creating a solid base for future work but also securing contracts right off the bat. Their ability to deliver quick and substantial results was very impressive.
Appointment Setting Review from Rafael
Belkins played a crucial role in refining our customer profile and identifying key features of our ideal buyer. It meticulously researched relevant leads to construct a targeted contact list. Our partnership with Belkins commenced in May 2023, and by February 2024, it secured 51 appointments for us. With an impressive 43% open rate and a 3.7% reply rate, we exclusively focused on the United States market and the architecture industry. Thanks to Belkins' efforts, we expanded into the Canadian market and explored opportunities in other industry sectors. Hiring Belkins as our lead generation specialist ensured a consistent influx of new clients. We were impressed with the agency's efficient strategies.
Lead Generation Review from Allison Hill
Belkins helped us define our ideal customer and find the right leads. They created targeted email sequences that highlighted our value in different ways. We started our collaboration 6 months ago and Belkins set 36 appointments for us. We saw a 57% open rate and a 5-6% reply rate. We focused on the U.S. market but now we're starting to expand to Canada and some European countries.
TechSpeed Inc is a Women Owned Technology company. Founded in 2002, it is the first AI-driven Business Process Outsourcing (BPO) provider. Pairing AI-driven technology automation and Human in the Loop support, TechSpeed enables businesses of all sizes to grow with scalable outsourcing solutions...
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Data Entry Review from Etienne Demeules
TechSpeed support is seamless with ongoing workflows or new ones. Using them on different files, they have great turnaround and make sure data always meets expectations
Data Entry Review from Diane Ernstsson
TechSpeed has been a wonderful solution for our data entry needs. Their project manager is super friendly, easy to work with, extremely responsive and clear. TechSpeed swiftly got us through a rough patch when we were very backed up on data entry projects. They went above and beyond to exceed our expectations for sooner-than-expected delivery of the projects for data entry. Their QA is spot-on and very thorough. TechSpeed has been so great to work with!
Data Entry Review from Mark Stefanski
For many years, Compology has worked with TechSpeed on image labeling, valuing TechSpeed's attention to detail and interest in optimizing processes. The client can rely on it to go over instructions, ask questions, give feedback, and train its team to follow it to a T. TechSpeed commits its time and resources to delivering great results and getting the job done well. Compology highly recommends working with the agency. (Verified via email)
SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010...
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Customer Support Review from Bogdan Czako
We've been working with SupportYourApp to handle technical support, including product-related questions, password resets, tracing user traffic, and assessing request severity. The team started with two shared consultants and one dedicated consultant and now operates with two members, providing consistent support via email. Their performance has been outstanding, earning perfect 10/10 ratings in our internal performance reviews, and the project has remained extremely stable over time. The team has grown in expertise and reliability to the point where one dedicated agent now attends our annual gathering in Switzerland every year. Their support continues to exceed our expectations.
Customer Support Review from Joseph Pinto
We partnered with SupportYourApp to build a 24/7 multilingual support team operating securely from theoffice to serve our growing global customer base. The team structure has evolved over time and nowincludes French-, Spanish-, and English-speaking consultants, as well as Sales agents and part-time SocialMedia Research support.They manage our email, chat, and phone support 24/7, enabling us to assist customers in multiple languages andmaintain an average email response time of under one hour. We truly appreciate their strong adherence to SLAs,consistent performance, and proactive communication. SupportYourApp has proven to be a reliable and effectivepartner in scaling our customer support operations.
Customer Support Review from José Manuel Val Merinero
We partnered with SupportYourApp to resolve ongoing billing and video service issues that were impacting customer satisfaction. They provided efficient email support through a dedicated consultant, ensuring consistent and personalized assistance. Communication was clear and well-structured, with defined guidelines that kept our interactions focused. Their support hours from 5 PM to 1 AM EET allowed timely resolutions outside regular business hours.We valued the consultants loyalty, consistency, and efficiency, which contributed to smooth operations. SupportYourApp has been a reliable and effective partner in addressing our service challenges.
Hugo provides secure, end-to-end customer support, back office, AI operations, and trust & safety solutions for US-based and global clients. We are PCI DSS, ISO 27001, HITRUST, SOC 2 certified and HIPAA & GDPR compliant, to serve regulated industries including fintech, healthcare, and SaaS platforms...
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B2B Review from Greg Digneo
Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.
BPO Review from Nimmit Shah
Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.
Customer Support Review from Jambu Subramanian
Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.
Martal Group is an award-winning B2B lead generation and sales agency specializing in scaling tech businesses. Since 2009, our top-performing sales executives have been instrumental in generating qualified leads for over 2,000 B2B organizations, ranging from startups to Fortune 500 companies...
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Marketing Review from Nidhi Jaiswal
From the very start, their team was very professional, communicated in a timely manner, and was very familiar with B2B lead generation. We were just surprised at their team culture and their desire to work hand-in-hand with our team. It felt like they were not an external vendor but a true partner in all respects.Throughout our working time together, Martal always produced excellent work while keeping us informed and engaged. They are solution-oriented, proactive, and willing to share ideas that enhance performance. It is not often that you find a team that is so concerned about your success.What we value most is their honesty and commitment to building something that will last. They don't seek quick wins but work to build outcomes that last and can potentially expand. With their experience combined with a well-structured plan, they are a reliable and outcome-driven collaborator.If you need to reach more customers and you would like to have a company that is concerned about your success, you can rely on Martal Group. We highly recommend that you use their services.
Digital Marketing Review from Anas Aftab
Working with Martal Group has been an absolute pleasure. Their team is collaborative and transparent and consistently delivers on their commitments with professionalism and expertise. From the start, it was clear they are passionate about building meaningful and lasting business relationships.What stands out most is their willingness to go above and beyond. Whether its sharing valuable insights, offering timely support, or simply being approachable and helpful, Martal Group has proven to be a reliable partner. Their depth of knowledge in the B2B space, paired with a genuine dedication to helping businesses grow, makes them a standout organization.If you're looking for a team that values collaboration, transparency, and long-term success, Martal Group is an excellent choice.
Call Centers Review from Doug McLean
Martal Group was able to facilitate Complete EDI’s first ever outbound lead generation efforts in the company’s history. Following the onboarding process, Martal was able to deliver 2 sales-qualified leads within the second week of campaigns and by the end of the 3 month pilot period had 14 sales-qualified leads.
Founded in 2004 and headquartered in Encino, California, Callbox Inc. is a global leader in outsourced B2B lead generation, appointment setting, and event marketing. With over 20 years of experience and a multilingual team servicing APAC, LATAM, and EMEA, the agency supports medium-sized businesses to...
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Lead Generation Review from Joachim Fong
For the past year, Callbox has provided us with satisfactory lead generating and lead nurturing services. They were instrumental in securing attendees for our events, scheduling client appointments and facilitating the sale of one of our benchtop systems. Their professionalism in conveying our product attributes and valued solutions to prospective customers has brought us results.
Lead Generation Review from Jonathan Anderson
I’ve used Callbox now for about four months for my internet marketing company. The first two months they did not pay off. However with some additional training on my part, they started to close a higher percentage of my target audience. They’re really smart, nice and are really working hard to keep my business. My dedicated team keeps me up-to-date through frequent communications. My R.O.I is getting stronger and my CPA is starting to drop.
Appointment Setting Review from Ted Calvin
Charted Energy has enjoyed a productive relationship with Callbox. They have done a great job of helping us target prospects within the markets we serve as well as qualify leads and set up appointments with decision-makers. Callbox has generally exceeded the number of leads per week we expected and provides a good value by enabling our inside sales team.
A powerhouse team that takes the headache out of prospecting by booking qualified, high-intent sales appointments for businesses. We don't just generate leads, we deliver sales-ready conversations straight to your calendar...
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Customer Support Review from Eli Hamilton
This company has delivered exceptional customer support services that made a noticeable impact on our overall workflow and customer satisfaction. From day one, their team demonstrated professionalism, responsiveness, and a genuine commitment to representing our brand with care. They handled customer inquiries promptly, clearly, and with an impressive level of empathyensuring that every interaction felt personalized and attentive.One of the things we appreciated most was their ability to quickly understand our products, processes, and communication tone. They not only answered questions efficiently but also helped educate our customers, resolve issues with patience, and maintain a positive experience even in challenging situations. Their follow-up processes were consistent, their communication was always organized, and their ability to manage high volumes of inquiries without compromising quality truly stood out.They became a seamless extension of our internal team, reducing our workload and allowing us to focus on growth while knowing our customers were in excellent hands. Their dedication, reliability, and customer-first approach made the entire partnership incredibly valuable. We highly recommend their customer support services for any business looking to elevate its service experience.
Back Office Outsourcing Review from Romain Devisme
We hired Assistant Setter Online for:contracted customer support solutionshrinking customer querie volumeBeing an agency involved in the business of advertising and marketing we were ramping up our efforts in terms of campaigningAssistant Setter Online does all our inbound processing, phone, chat and e mail support. They started employment with us on test basis initially and during their 2- week onboarding process they did so with our front-line team which was structured. We gave them tours of our products, tone of voice, brand guidelines and escalation workflows. All the traffic entering their channel is currently managed by their team, all the outbound communication is done via RingCentral and they also integrated Tawk.to live chat support on our site, increasing the level of engagement and conversion. After working with Appointment Setter Online, we now have quantitative indicator of results in customer satisfaction levels. They always provide a high level of support and it has saved us a considerable amount of overhead costs in the process of hiring, training and retaining in-house personnel. We would in fact expect savings of 50 percent or more. They have been extremely reactive and structured.
Appointment Setting Review from Raul Vizcaino
I am the Operations Manager at Supermarket Source Inc, We empower our customers to excel by providing top-notch equipment and design services to the food retail industry. We needed help with B2B appointment setting and sales closing to increase our revenue and sales, Appointment Setter Online provides B2B appointment-setting services. We provide our company's data, and the team helps us with email, chat, and phone calls. We pay $1,000 for each agent, Appointment Setter Online has increased our sales by 22% so far. The quality of their work exceeds our expectations, Appointment Setter Onlines project manager always contacts us through WhatsApp, Slack, and email. We use High Level to arrange the leads and Google Sheets to maintain records and updates of the sales and leads, Were satisfied with the quality of the team, and they've actually increased our sales.
Blue Valley Marketing (BVM) provides exception INBOUND and OUTBOUND Call Center Services. Since 1991 BVM has supported businesses operating in B2B, and B2C industries with six US Based locations. We have successfully completed over 5000+ projects in various industries...
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Call Centers Review from Kendra Brassfield
Blue Valley Marketing has been a game-changer for our health and fitness company. Their call center services are top-notch. They've helped us connect with our clients seamlessly, providing exceptional support. Our overall experience with them has been nothing short of fantastic
Call Centers Review from Anne Marie Lukin
They provided exceptional customer support that went beyond mere service. Their dedication is unrivaled, from handling inquiries about fitness programs to ensuring client satisfaction. Blue Valley Marketing delivered flawlessly on the project, which required not only efficiency but also a genuine understanding of our brand ethos. Their personalized approach, which is evident in every call, demonstrates their dedication to our wellness mission. We highly recommend their services for the ideal combination of professionalism and a personal touch.
Call Centers Review from Rhonda Mercaldo
From the very beginning, their team demonstrated professionalism and dedication. They were always just a call away, ready to assist with customer inquiries, reservations, and feedback. The level of service was outstanding, with their agents showcasing an in-depth knowledge of our menu and our restaurant's unique selling points. They truly felt like an extension of our team. Blue Valley's performance was consistently impressive, ensuring no call went unanswered, and every customer felt valued. Their proactive approach in resolving issues and providing insightful suggestions for improving our customer experience was invaluable. The level of care and attention they gave to our patrons was evident in the positive feedback we received. In summary, my overall experience with Blue Valley was top-notch. They played a crucial role in enhancing our customer service and contributed to the success of our restaurant. I highly recommend their services to any business in need of a reliable and customer-focused inbound call center.
Make customer experience your strongest competitive advantage. CX forms the beating heart of Business Process Management, delivering success by boosting customer retention and ensuring less costly, more efficient operations...
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Customer Support Review from Maria Maidana
Helpware has been a trusted partner for SquadLocker for several years now for customer success. Our Customer Onboarding Team continues to shine through every administrator that interacts via our Live Chat channel for store help. Anzhelika is my Onboarding Lead and we work hand in hand in making any and all decisions for team enhancements. She delights both DIY and Enterprise administrators across multiple channels here at SquadLocker. I would not be as successful without Anzhelika by my side. I forsee using Helpware for years to come!
Web Design Review from Brian Agee
My organization contracted with Helpware for a complete website design and build. I am extremely happy with the finished product and continually receive positive feedback from customers, vendors, and employees. The Helpware team was very professional throughout the entire process and did an incredible job keeping the project on time and on budget. Communication was also great and I really appreciated their consultative approach. I would recommend without hesitation.
Virtual Assistant Review from Brian Lubeck
Over the past five years, I've had the privilege of partnering with Helpware, and my experience has been nothing short of exceptional. Their commitment to efficiency and cost-effectiveness has consistently impressed me. Whether you're a startup or an established enterprise, Helpware offers tailored virtual assistant solutions that work well with any company. I highly recommend them to anyone looking to hire a virtual assistant.
Leadium is a US-based B2B outbound SDR agency running cold email, cold calling, and LinkedIn programs for companies that need qualified pipeline without building an in-house team. Boutique model. 100% US-based execution. Founder-led delivery on every account...
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AI Marketing Review from Scott Proffitt
Our monthly leads have gone up by 3x with Leadium. This allows us to focus on production efficiencies.
Call Centers Review from Sam Jennings
Finding Leadium changed the way our team operates. They've been able to fill our pipeline with the people we want to talk to so we can focus on beekeeping.
Call Centers Review from Marcos Moura
Leadium is able to speak to our prospects as if they're Amada themselves. They're filling our pipeline in a way we couldn't!
Data-Entry-India.com is a global Data & AI operations partner. Serving 3,850+ clients across 50+ countries, we specialize in enterprise data operations, AI training data services, digital commerce data support, data research and intelligence services, and document and content-related support...
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Data Entry Review from Alex M.
Our team was overwhelmed with the large volume of raw data we had to process daily. Data-Entry-India.com stepped in and alleviated this burden by efficiently and quickly processing this data into a structured format. By taking care of data cleaning and validation, their team allowed us to focus on core tasks involving data analysis and decision-making, significantly boosting our productivity.
Data Entry Review from Carlos R.
We needed a reliable service provider who could scrape travel deals data from various websites for our company. We are glad that someone recommended Data-Entry-India.com to us. Their team understood our requirements and provided us with structured and accurate data from specified web sources. Their expertise in handling complex scraping projects has made a significant impact on our operations.
Data Entry Review from James P.
We needed thousands of street photos labeled for our self-driving car project. The team of Data-Entry-India.com provided us with high-quality labeled datasets by annotating over 5000 images on CVAT in half the time we expected. Their work helped us improve the accuracy of our object detection algorithm significantly.
CareCloud, Inc. is a prominent provider of proprietary cloud-based healthcare solutions for expanding healthcare organizations. CareCloud (Nasdaq: CCLD, CCLDP, CCLDO), formerly known as MTBC, provides the most comprehensive technology-enabled solutions to healthcare organizations of all sizes and across the...
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BPO Review from Denise Martinez
We heard very impactful things about CareCloud from another large urology practice, we needed a solution that interfaced well and would support the growth of the practice.
BPO Review from Tanner Hynes
CareCloud has been there every step of the way.
BPO Review from Dr. Daniel Shrager
CareCloud has helped make our growth easier, If I did have the opportunity to expand with more providers, CareCloud would be the place to go to support that.
SunTec Data is a global leader in AI-enabled data, BPO, and KPO solutions, backed by over 25 years of experience and 1,500+ data professionals across 50+ countries. Combining advanced AI tools with human-in-the-loop oversight, we deliver ISO-certified, HIPAA-compliant data management...
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BPO Review from Victor Cook
SunTec Data has been our outsourcing partner for the last three years. The team has considerably fueled our growth by providing financial data management and support.
BPO Review from Marc Hill
We were delighted with the results offered by SunTec Data. The team aptly understood our requirements and delivered high-quality data management solutions. Highly recommend them!
BPO Review from Mike Robinson
Great job done by the team! They analyzed our requirements, maintained transparent communication, and delivered tailored contact lists. Would definitely work with them in the future!
LTS Group is a reliable Vietnam IT outsourcing company with 7+ years of experience in software development, software testing, and digital BPO...
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Software Development Review from Andy Bui
As a CTO, I work with LTS Group as our software development strategic partner. They offer complete software development services at superior level for system architecture design, deployment modeling, CICD support and quality assurance. I strongly recommend LTS Group to companies looking for software development, deployment and software quality services.
Software Testing Review from Tatiana Yusupova
I’m satisfied with Automation Testing service provided quickly and flexibly by experienced personnel of LTS. When working with them, I always get quick support from the staff. Whenever there is a problem to be answered, LTS responds very quickly. For us, LTS is a reliable and professional partner.
Son Dang's Review Sourced from Google
one of the best outsource company in VietNam. delivery in time, good coding convention, quality code
Answering Service Care (ASC) is a 24/7 live answering service for 3500+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC has over 45+ years of experience and almost 200 employees in over 3 offices located in...
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Phone Answering Services Review from Vai Lealiiee
I had an issue with the protocol for our message retrieval. Spoke with Maria, the account manager in Client Relations, and she handled my concerns in a professional manner, extremely courteous, empathetic, and very kind. She fixed our account and I am so happy to be able to work with the Answering Service Care company again! I used to be an agent with them 10 years ago and still use skills taught from this company in my every day life. They are the best answering service company nationwide! I highly recommend to anyone who needs this service for their businesses. You will not be disappointed!
Phone Answering Services Review from Lee Ann Morris
It is nice to be able to leave the office everyday at 5pm and not have to worry about your customer's being taken care of. The Answering Service staff are professional and they truly are the best ones we have ever had!
Carolina Silva's Review Sourced from Google
Answering Service Care is incredible! They answer every call with professionalism, warmth, and compassion which is exactly what our nonprofit needs to support people in crisis. Reliable, friendly, and a true extension of our team. Highly recommend!
Top Offshore BPO company...
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Document Digitization Review from Lisa Rozario
We approached offshore data entry for our data entry process. They adeptly transformed our process. An excellent and efficient team, delivering quality work on time. I recommend Offshore India Data Entry for data entry requirements.
We offer 24-7 Inbound Contact Center Services that include Phone, Email, Live Chat, Text and Social Media Support Services. We also help with back-office support work including order processing, data entry and related VA tasks...
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Customer Support Review from Jason
I am impressed with the customer support team at this company. They are knowledgeable and always go above and beyond to help with any issues or questions. The team is very flexible and always willing to find a solution that works. Overall, I have been satisfied with the level of support this team provides and would highly recommend them to anyone in need of assistance in the CS field.
Victor Roige's Review Sourced from Google
We have been working with DOS support for months and they provide a great customer service!
Rachel Lynch's Review Sourced from Google
We have been working with DOS for several months now and are very satisfied with their services. The entire team is very responsive and eager to help out in any way they can. Highly recommend!
RCM Matter is a top Revenue Cycle Management company that offers a comprehensive product of fully integrated clinical, revenue cycle, credentialing, medical billing & coding, practice management solutions, coding transcription, and data management...
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Medical Billing Review from Kurt Goodwin
RCM Matter transformed our medical billing software, blending healthcare insight with tech innovation. Their tailored approach and attention to detail shone in crafting software that surpassed expectations. Not just tech-savvy, their stellar customer service made collaboration seamless. Their solution revolutionized our billing, putting patient care first. Highly recommended for their expertise and support, they're the go-to for tailored healthcare software. Kudos to RCM Matter for their exceptional work and ongoing support!
Our USA-based Medical Billing Company streamlines billing operations for healthcare providers, ensuring increased revenue, reduced costs, and minimized risk. From small practices to large hospitals, we handle denials management, credentialing, coding, and payer verification with expert precision...
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Medical Billing Review from Julie Formica
We have been partnering with SwiftCare Billing for the past year to manage key administrative operations, including billing, accounts receivable (AR) processing, and file indexing. This collaboration has been instrumental in improving our internal workflows, reducing turnaround times, and enhancing the accuracy of our financial and document management systems.One of the major strengths of SwiftCare Billing is their responsiveness and client service. From the initial onboarding to ongoing operations, their team has been professional, communicative, and solution-oriented. We receive regular updates and clear performance metrics, which has helped build a high level of trust in their services.While our overall experience has been highly positive, a few initial challenges related to software integration and adapting to our internal protocols required some time and coordination. However, SwiftCare Billing showed flexibility and commitment in overcoming these hurdles, and weve since seen steady improvements in alignment and efficiency.Overall, SwiftCare Billing has proven to be a reliable, professional, and valuable partner. Their services in billing, AR, and file indexing have added measurable value to our operations, allowing our in-house team to focus on core business activities. We would not hesitate to recommend their services to other organizations seeking a capable and trustworthy outsourcing provider.
Avant Tech is an Innovation driven company operating in the US, Nigeria and the Philippines, We specialize in the recruitment of international across countries and carry our Business Process Outsourcing Services...
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IT Staffing Review from Kingsley C. Maduagwu
Avant Tech Nigeria, helped our company recruit 20 digital marketing specialists to aid business growth
We turn every interaction into a lasting relationship. Blending global reach with local expertise, AI-driven tools, and genuine human empathy, we help businesses transform customer journeys across every channel...
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Customer Support Review from Manoj Thenua
I recently engaged a customer support provider to manage client service and support tasks for my healthcare-oriented platform. From the outset, their team was extremely professional, responsive and attentive. Their onboarding process was smooth, prompt, and well-organized. Throughout the project they handled all support tickets including account queries, billing questions, technical issues and general user guidance with empathy and clarity.What impressed me most was their commitment to quality: they consistently responded quickly to inquiries (often within minutes), maintained a helpful and courteous tone, and followed up until the users problems were fully resolved. Feedback from my users has been overwhelmingly positive: many praised how easy it was to get help and how satisfied they were with the assistance.Thanks to their efficient support, user satisfaction and retention improved noticeably compared to the period before they handled support. I also experienced fewer escalations and received fewer complaints overall. Their professionalism and consistency gave me peace of mind and freed me to focus on growing the platform rather than handling day-to-day support issues.Overall, working with them has been a very positive and productive experience the quality of support exceeded my expectations.
Decreasing costs, saving money, increasing leads, and enhancing your business: make Hit Rate Solutions your first choice for an outsourced call center!...
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ALIMINA REYES HERNANDEZ's Review Sourced from Google
We have been using this call center for several months and we are very pleased. They answer calls quickly, the staff is friendly and well-trained, and the reports are clear and accurate. They have significantly improved the efficiency of our customer service.
Au-Niq Vybze's Review Sourced from Google
I use Hit Rate with my business and they have been very professional and attentive to my concerns and needs. Any adjustment I request, they are able to make. Hit Rate has an easy to use platform with great service. I'd recommend to anyone.
Ms RobynHood's Review Sourced from Google
They are a total ripoff. They play a good game to make it seem like they are doing something for you but reality they are not. You just waste your money with them. They string you along and then try blaming your leads as the reason they are not getting appts. That is false! Other people used the same leads and got results. Stay clear of these people. They are in the Philippines not in Chicago.
Datamatics Digital Ltd an entity of Datamatics Global Services Ltd is a well-recognized leading data mining and application development company that delivers avant-garde software services with a specialized focus on web & mobile product engineering, application development & maintenance services...
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DataEntryIndia.in is a leading data management and BPO service provider with over 25 years of experience and 850+ full-time data experts...
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OSP is a healthcare technology company dedicated to transforming the industry through innovative digital solutions. With more than 16 years of experience and a team of skilled healthtech experts, OSP helps healthcare organizations improve performance, efficiency, and patient care through advanced technology...
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David Frank's Review Sourced from Google
I am writing this review to express my utmost satisfaction with the exceptional service provided by OSP Labs . I had the opportunity to work with them on the development of a healthcare digital platform, and their level of professionalism and dedication were simply unparalleled.From the inception of the project, the team demonstrated a comprehensive understanding of our goals and vision. They showed top-tier expertise in healthcare software development, employing innovative strategies to design a platform that was both user-friendly and robust in its functionalities.One of the most impressive aspects of our collaboration was their commitment to consistent communication and support. The team was always readily available to address any queries or issues that surfaced during the development process. This open line of communication went a long way in ensuring that the project progressed smoothly and efficiently.
Since 2015, SSR Techvision has provided top-quality outsourcing services, including Back Office Support, Call Center Operations, Sales & Business Development, Healthcare Support, and E-commerce Solutions, across India and the US...
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Simaran Chaudhary's Review Sourced from Google
I had done my internship and best place to learn and grow,I completed my internship in the Sampling Department, where my supervisor's behavior was very polite and respectful best brand and their clothes....
kratika singh's Review Sourced from Google
“Great company for work. Management is so supportive and having friendly environment.”Salary and incentives are generally paid on time, and in many cases are substantial.“On‑time salary and huge incentives are paid to almost everyone here.”Employees value flexible timings, project bonuses, and transport perks like one‑way cab services.
3i Data Scraping is a Best Web data scraping services and Data Extraction Company USA. Web Crawling, Data Mining Services to global clients. Hire our scraper experts the USA...
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Streamsoft is a rising healthcare business consulting firm ready to deliver client-centered solutions. Our holistic business approach complete with healthcare business, IT, and marketing services gives physicians an all-in-one support team to start and maximize their healthcare service potential...
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Data entry outsourcing or multitasking the internal methods; is one of the aspects every organization across the globe has to embrace with open arms, to keep pace with the cutthroat competition, while dealing with tons of data that needs to be digitized – accurately and efficiently...
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ExpertCallers, a Flatworld Solutions company, strives to help you build and nurture exceptional relationships with your customers. With over 12 years of experience in providing timely, reliable and efficient call center outsourcing services, we have perfected the art of transforming customer experiences into...
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Offering Contact & Call Center Services. Experience is everything. At NexRep, we know that creating exceptional experiences for our Marketplace Contractors inspires them to create exceptional customer experiences...
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Five Star Solutions is a premier, mid-sized contact center outsourcer dedicated to delivering world-class customer care. By blending boutique-level agility with enterprise-grade capabilities, the company serves as a seamless extension of its clients' brands...
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Revele is a leading provider of healthcare revenue cycle and electronic health record services...
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From individuals and entrepreneurs, small and medium-sized businesses, right through to large corporations and government bodies, our administrative assistants are helping our clients become more efficient by streamlining their processes...
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Vicky Grobbelaar's Review Sourced from Google
Mandy has been a huge asset to Ethiqs and a lovely person to work with, efficient and friendly and a great team backing her. Highly recommended.
Pedro Mendoza's Review Sourced from Google
Holly has been a great help recently both in terms of my business and personal affairs. I am in the process of making some business structure changes in my private dental practice and she has assisted me with all the lengthy paperwork, ensuring that everything is in order. In addition, she has assisted me in researching properties and locations. I would not hesitate in recommending her services as her support has been invaluable to me at this extremely busy time and has allowed me to focus on my patients.Highly recommended +++++
Alexandra Stewart's Review Sourced from Google
Terri has been an incredible SmartPA assistant for our family over the past 18 months. Her support has been invaluable in managing our busy work and home administrative tasks. Throughout our travels across Europe, the US, and Canada, as well as during our recent move to a new house and country, Terri has been there for us every step of the way. In particular, I have appreciated that Terri has used great judgment in assessing options on all fronts and hasn't just gone for the easy road of blindly following orders. I have trusted her as a "second me" and that has been so helpful. We couldn't have done any of this without her!
Callzilla is a full-service outsourced call center and business process outsourcing company with headquarters in Miramar, Florida. We help leading brands acquire and care for English-speaking and Spanish-speaking customers, placing the utmost priority on quality...
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alec czartoryski's Review Sourced from Google
I have the same experiance as the other review. Sent a unit back and never recieved a replacement. Got ahold of Neal Topf the "CEO". He let me know he would find out what was going on and not sure how it got esclated to him, told me he would give a update good or bad. He has ghosted every single one of my calls. Not sure if thats how you properly run a business but seems like less of a headache to just answer the phone than have me call every single day. Would not recomend dealing with this company what so ever.
Mark Joseph's Review Sourced from Google
This call center company is a scam. They handle warranties for Black & Decker. I shipped them my broken AC (Still under the 5-year warranty), which they received 2 months ago, and they refuse to ship me the replacement. The Callzilla call center is useless and will lie to you. They have blocked my number & won't respond to emails. I'll never purchase anything Black & Decker again as the "warranty" is a lie and they will take your property and refuse to replace it.
Sunknowledge Services Inc. is a dynamic medical billing services & collections company extending superior, proprietary technologies, workflow, and business processes that exceed clients' expectations and enhance their revenue cycle. Focused on providing operational enhancements while significantly reducing...
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Boon-Chapman serves clients with honesty and integrity—and that's not just a fancy slogan. Working in the best interest of our clients isn't just good business practice, it's what makes us who we are...
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Jake Cola's Review Sourced from Google
The MOST AWFUL customer service EVER!!! It's like nobody gives a hoot about those of us seeking answers. Our questions are important to us, and it would be nice if someone there would return calls when our call goes to voicemail 95 percent of the time!!!!!! The Cobra section is the worst! Come on, folks...get with the program over there or sell that place to someone who will!
aubrey s's Review Sourced from Google
Texas raised, owned & created. They have this amazing program that pays and covers surgeries and high tech radiology! I think issue is people don’t read their plan documents or EOB’s and go based on providers who are on the go and want things fast and ready
Nikkie Maraman's Review Sourced from Google
If only Zero or half stars was an option. First BC is NOT an insurance company, they’re the “manager or as they call themselves advocates” for in my case Aetna. BC claims to be patient advocates yet it appears that they don’t know the meaning of the word. They do not understand the plan(s), much less have they read the agreement with my employer and their customer service is substandard! They fumble around giving false, misleading or just wrong information, example advocate Missy or Misty. Sadly I’ve had to deal with BC as they manage my health care plan Aetna for over 27yrs. It appears their primary goal is to avoid and deny claims! To have a claim “reviewed” it takes an act of congress and a lot of phone calls. I was promised a head supervisors phone call within 72hrs thats well over 300 hrs ago, thankfully I didn’t hold my breath!! Sadly, I’m stuck with this three ring circus and clown show. Boon Chapman should be ashamed..
EBQ is an outsourced sales and marketing organization that provides services to help companies scale...
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Applied Tech's Review Sourced from Google
We have been working with EBQ since July of 2024. It has been a seamless and rewarding experience, thanks to their exceptional project management and commitment to timely delivery on multi-project fronts.From the outset, their team demonstrated a clear understanding of our objectives, has maintained open communication, and has provided regular updates on progress.Milestones have been met with precision, and any challenges have been addressed proactively, ensuring the projects stay on track. Deliverables have not only been completed ahead of schedule but also have often times exceeded our expectations in quality and attention to detail.Their professionalism and dedication has instilled confidence throughout the process, making them a trusted partner for ongoing and future collaborations.
Sarah Becherer's Review Sourced from Google
Worked with EBQ on a sales outsourcing project for 6 months in 2024. Can't say enough positive things about how attentive, friendly, and responsive the team is. They're organized and excellent problem-solvers. Due to the nuances of our business and sales process, it ultimately wasn't a long-term fit, but I would highly recommend EBQ for cold-calling and appointment-setting for B2B software or managed services. Shout out to Dante who was with us since the beginning – you rock!
Rodane Williams's Review Sourced from Google
I contracted EBQ for BDR augmentation services for a period of three months, and the results were extremely disappointing. Despite their promises, they failed to schedule even one initial meeting with potential clients. It was clear from the start that they didn’t fully understand my organization, our business needs, or how to properly present us to potential leads.Instead of delivering on their commitment, they merely provided a list of cold calls that didn’t meet our business requirements at all. The leads were irrelevant, poorly targeted, and demonstrated a lack of research or effort. Despite their failure to achieve any tangible results, they had the audacity to demand thousands of dollars in funding for what was essentially a useless service.Overall, I found their approach disorganized and out of touch with our goals, making this engagement a waste of time and money. I would not recommend their services to anyone looking for real results.
At the inception of mindStart, we asked ourselves the question “why does customer service outsourcing have such a negative connotation?” We were fed up with lousy experiences and decided to do something about it. At mindStart, our goal is to change the perception of the customer service industry by...
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Mark Levorn's Review Sourced from Google
If you are looking to outsource your customer experience / customer support, this is the company. Based in Austin, they have a talented, tech-savvy and competent crew.
Located in El Paso, Texas, DataXport (DX) is a Certified Texas State HUB and Small, Woman, & Minority Owned Enterprise specializing in Document Imaging, Electronic Document Management, Business Process Outsourcing, and IT Managed services...
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joceline Aguilar's Review Sourced from Google
Great work environment and supervisors to work with. Remote possibility and pay is decent for a great schedule.
Frank Flores's Review Sourced from Google
This place gives you you tedious employment test that are not relevant to the position hiring for. Not worth wasting your time there especially for the low pay
Yajahira Anguiano's Review Sourced from Google
It's a small company.They will work with you. The pay isn't that great but for the job it's worth it.The thing here is that as soon as you reach the 6 month mark they try to get rid of you.They do NOT FOLLOW the correct protocol according to the laws.And the HR DEPARTMENT has no idea what is going on with the employees and management. As soon as you don't agree or have a request they will make you quit.
With a legacy dating back to 2016, HiredSupport stands as a true trailblazer in the outsourced customer support realm...
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GeBBS Healthcare Solutions is a KLAS rated leading provider of Revenue Cycle Management (RCM) services and Risk Adjustment solutions. GeBBS’ innovative technology, combined with over 9,500-strong global workforce, helps clients improve financial performance, adhere to compliance, and enhance the patient...
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myVA360 provides on-going, on-demand support for businesses of all sizes. Get matched with a dedicated virtual assistant with a wide range of skills, for a fraction of the cost of hiring an employee...
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iQuasar, a Northern Virginia tech leader with 20+ years of experience, specializes in Software Development, AI Integration, Web & App Development, Software Team Augmentation & More. We hold an A+ BBB rating, are verified on Clutch, and have a 97% Customer Satisfaction Rating by Dun & Bradstreet...
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smit mehta's Review Sourced from Google
I work with Alan from Iquasar for my job, and my god, they are incredible to work with. Alan is a true master of his craft, delivering top quality resumes and LOCs at lightning speed. He has a deep understanding of the industry and knows exactly what’s needed to get the job done right.My favorite part about working with Alan is his personality. He’s always ready for a challenge, brings a positive attitude to every interaction, and makes the entire process not just efficient but genuinely enjoyable.
Amber Chawdhry's Review Sourced from Google
Excellent Proposal Support Partner for Government ContractingWe’ve had a fantastic experience working with iQuasar to support our proposal development and submission efforts. As a growing small business in the federal contracting space, we needed a partner that could not only guide us through complex RFPs but also provide high-quality writing, compliance checks, and strategic insight. iQuasar delivered on all fronts.Their team is professional, responsive, and genuinely invested in our success. They’ve helped us navigate multiple submissions with confidence, and their support has been a key factor in how we present ourselves to agencies and prime contractors.They understand the demands of 8(a), WOSB, and other small business certifications, which has made the process much smoother for us.Highly recommend iQuasar to any business looking for a dependable, knowledgeable partner for proposal support and business growth! THANK YOU JENNY, SALIM and MICHAEL— Amber Chawdhry, CEO, Cojiant LLC
Angela Haynesworth's Review Sourced from Google
I want to express my sincerest appreciation for Iquasar outstanding contributions to The H-KORP Systems business development planning and growth. The Iquasar team's ability to work quickly and go above and beyond has been truly exemplary.At The H-KORP Systems, we deeply value Iquasar prestige, persistence, and continued dedication to making our business development the best in the industry. We anticipate a long and fruitful partnership with Iquasar and its team, who we consider the best business development and proposal team that exemplifies exceptional work!Angela Haynesworth,President & CEOThe H-KORP Systems LLC
Phoenix Virtual Solutions places dedicated virtual medical assistants with US home health agencies, hospice organizations, and medical practices. Built by healthcare operators with 75+ years of experience. HIPAA-trained, performance-managed, zero-risk replacement. Clients save up to 60% on labor...
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evmel reodique's Review Sourced from Google
I’ve been working at Phoenix for four years now. My experience and the opportunities the company has given me show how great it is to work here. I appreciate the team for creating a supportive and healthy work environment. The team also makes me feel valued, and my efforts are recognized.
Etech is an omnichannel customer engagement solutions provider for some of the world’s leading and most respected brands. The experience Etech has gained across a wide range of business verticals allows us to continuously deliver exceptional, personal customer experiences...
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Haley E C's Review Sourced from Google
If only I had something nice to say but mom always said if you can't say nothing nice don't say nothing at all.
Charles Symmonds's Review Sourced from Google
This company operates in violation of the law, calling numbers registered on the national DO NOT CALL list. The fact that people bother to register should be indication enough that your telemarketing calls are unwelcome.This is not the sign of a reputable company you should consider partnering with.
rahil jain's Review Sourced from Google
Scammers! The person calling posed as Customer Service representative for my ISP. I had recently placed an order with my ISP and the caller knew about it. The person demanded that I pay the entire amount now otherwise the order wouldn't process. I argued saying that the rep yesterday said I don't have to pay until the service gets started. To which he replied that that's not how it works and I have to pay now otherwise they will sue me. I said call me back in half an hour and I will have my payment information ready. I didn't answer when I got the call back.
AnnexMed is a premier RCM & healthcare payer services firm, founded in 2004. We deliver measurable results streamlining operations, cutting costs, and boosting revenue underpinned by deep expertise and a 99.1% client retention rate...
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ganesh uma's Review Sourced from Google
Very good Company to start up the carrier.., Can learn more about medical billing & Health care industry..,
Global Help Desk Services, Inc. (GHDSi) provides you with enterprise quality help desk services. Many IT and business leaders want the opportunity to focus on core initiatives and just have the help desk "work". That's our specialty...
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Nicholas Cabana's Review Sourced from Google
After my Navy contract ended I came to GHDSI to further pursue IT and start my IT journey. It did not disappoint. I learned more working here. How to deal with basic technical issues, and even more complex issues. Depending on the company you service, you will also be put to the test to learn as you go. Of course you will get common issues by customers, but every time I clocked in, I learned something new before I clocked out. These skills will last me a lifetime and help me in future endeavors. I am thankful and grateful for working with such a strong company like GHDSI.Leadership:Starting from the top, Steve is an excellent CEO, and cares about this company as well as all of his employees. Every single leader is easy to talk to and understanding, and Steve is no exception.My Team leads were amazing as well. You can address any issues or concerns and they will help you through it. My Team leads were Adam and Anthony, and they were phenomenal. Sometimes outages can happen, and the workload can be stressful. However, management will be there helping you until the very end.Teamwork:I was able to work alongside great with team members. Everyone worked well together. There was no toxic workplace environment.HR dept:Karen is phenomenal. There are always festivities, and fun challenges to keep the spark alive in the office. Employee of the month rewards, pizza parties, chili cook-offs, baked mac and cheese cook-offs, and even more. As well as simply addressing any and all HR needs and concerns.Work life balance:Flexible schedules all around. Can’t complain at allOverall:You get what you put in. Most people that start their IT journey almost always starts as a service desk analyst. There are horror stories with help desk because of toxic work environments, heavy stress loads, and negative leadership. This has none of that. You’d never feel that here.But believe me when I tell you, this company is where you want to start and see if IT is a good fit for you. If it is, you won’t be upset working here. Eventually you might want to do more than work as a service desk analyst. And there are options within GHDSI to work in different leadership positions. I’m sure there are more opportunities to excel, but I had to leave since I moved to Virginia and wanted to focus on education full time. GHDSI won top workplace four times already, and I’m glad I was part of it.
BoomBoxing's Review Sourced from Google
Great place. Had the pleasure of chatting with the IT manager met some other employees as well as tour the data center and view the stellar setups each call center employee gets
Catarina Francisco's Review Sourced from Google
Estou muito infeliz e revoltada por ter sido ludribiada desta forma. Não fiz qualquer encomenda e foram enviados óculos de sol e nocturnos, que paguei - 49 euros - no acto de entrega. Agradeço a atenção e fico a aguardar a vossa resposta.
We are one of India's leading contact centre company catering to US, UK, Australia, India, Middle East & South East Asia markets. Our core domains are Fintech, Healthtech, Edtech, Wellness, Healthcare, Ecommerce, FMCG, BFSI, Education among other domains...
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Swayam Kolkar's Review Sourced from Google
The worst place to work they people here sugar coat a lot And there is no proper management insect comes inside the office no proper chair to sit HR don’t know how to handle stuff but if she saw something employees are you doing then they will take action when the whole office should be a proper management proper setting don’t join this company just because here it’s 8 hours of time and there is a process which is star bazaar never ever join this process Worst customer with worst customer service
Tejal N's Review Sourced from Google
Supportive place to work. Friendly environment , which motivates us to work. Better work culture.All are supportive in Organization.I would like to recommend everyone to work for progress in their career growth. Thanks Altius for giving me chance to give me feedback..It worth to work over here .
Shaziya khan's Review Sourced from Google
Lots of flexibility, great support and opportunity to make a lot of money. Worked as advisor in customer service. Owners are very outstanding and very hands on with their business they are true leadersThey treat you as you are a part of family, they value who you are the work ethic you have, they take very good care of you in general.Amazing work culture, friendly people, lots of exposure and things to learn.Excellent work atmosphere, Supportive Management!
Rated 4.8 on Google and 4.7 on Trustpilot, DesignRush Agency Directory is a reliable resource for finding BPO companies in the USA. We owe this to our executive selection team, which follows a strict screening process when featuring agencies on the platform, assessing key performance indicators, like portfolio, client reviews, and industry reputation.
Learn more about DesignRush Agency Ranking Methodology.
DesignRush sustains a directory of over 40,000 agencies categorized by service category, location, expertise, and reviews. We build our database in two ways:
Agencies can also reach out to DesignRush and must go through the verification process prior to being listed.
US BPO providers support businesses across front-office, back-office, and operational functions, including:
Based on DesignRush portfolio data, hiring a BPO company in the USA costs between $90 and $100 per hour, depending on service type, specialization, and delivery model.
Project-based pricing:
In practice, most US BPO contracts fall between $25,000 and $250,000, with pricing driven by workload volume, service complexity, and contract duration.
BPO companies most commonly serve:
They typically offer these outsourcing models:
Businesses measure performance and ROI by tracking:
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