Our US-based directory highlights the best call answering service providers, evaluated through five ranking criteria and vetted by 12 experts using 200+ verified client reviews. This gives you a trustworthy way to select the most suitable inbound call center services for your needs.
Discover Professional Phone Answering Services in the US
147 Companies-Rankings updated: August 24, 2026
Call answering service providers on DesignRush are vetted for service quality and verified client feedback. Some listings may be sponsored.
Web Design. SEO. Reputation. Everything you need to grow onlinedone for you.
Sportsman Creative helps businesses win online with professional web design, SEO, and AI-powered automation. From $0-down websites to CRM workflows that manage reviews, leads, and customer messages, we make digital growth simple and effective...
Headquartered in Berkeley, CA, Direct Line Tele Response is nationally recognized as one of the premier service providers in the Answering Service and Call Center industry. We provide solutions for inbound call taking, messaging, urgent dispatch, and other answering services that are available 24/7/365...
AnswerForce delivers a suite of live, genial, and proficient phone answering services, alongside virtual reception solutions and beyond. Our seasoned team of customer-centric agents tend to your calls continuously, all year round, allowing you to concentrate on advancing your enterprise...
Arise’s roots go back to 1994, when we started out as a technology company selling a proprietary switch. We quickly saw where the future of the customer care world was headed and set out to shape and lead that future. The Arise® Platform launched in 1997 to enable a network of small enterprises to provide...
Answering Legal, Inc. provides law firms with a professional, highly trained answering service for any sized law firm. 24/7 live virtual receptionists!...
Kim’s Answering Service, Inc. is locally owned and operated since 1967. At Kim’s Answering Service, Inc., we offer a personalized and professional telephone answering service to the entire professional industry. Our supervised operators are trained to handle and manage all types of calls and relay them...
We're Your Virtual Reservations Department and Contact Center.
Topaz Services is more than a voice reservations center; we are a hotel’s partner in providing Genuine Hospitality with Genuine People. We understand that each guest deserves an amazing and unique experience and that starts with booking their stay...
Offer your patients a professional & compassionate, live medical receptionist, 24 hours a day, 7 days a week. Discover WellReceived's receptionist service...
International Business Support Solutions for SME's and Large Enterprises
BusinAssist is a trusted global partner for entrepreneurs, startups and established businesses seeking seamless company incorporation, professional virtual offices and a wide range of business support services...
ROI CX Solutions offers Total Contact Management and Business Support Services. We leverage our expertise to deliver a total package of customer care solutions and contact center services! We provide dedicated 24X7-365 outsourcing solutions. ROI CX Solutions is driven by results, whether it is maximizing your...
From diminishing perishable hotel room inventory to turning first-time callers into lifelong guests, Advantage Reserve provides high-quality central reservation services to the hospitality industry. We serve independent hotels and management companies with exceptional customer support in Voice Reservation...
Friendly, Savvy, and Smart Outsourced Customer Service
At the inception of mindStart, we asked ourselves the question “why does customer service outsourcing have such a negative connotation?” We were fed up with lousy experiences and decided to do something about it. At mindStart, our goal is to change the perception of the customer service industry by...
iVox Solutions is a leader in the contact center industry. We offer a full range of customer and technical support services. iVox turns a cost center into a profit center by up selling / cross selling your existing and new clients thereby generating extra revenue while serving your client needs...
SAS specializes in tailored phone answering services, catering precisely to clients' unique business requirements. Our committed support team undergoes rigorous training to deliver outstanding solutions, encompassing a wide spectrum of needs, such as general customer service, billing inquiries, sales...
Evateck is a Business Process Outsourcing (BPO) provider helping businesses scale operations through dedicated and shared teams customer support, back-office, content moderation, and data entry. Expertise across SaaS, eCommerce, fintech, healthcare, and logistics...
DGC BPO Service is a premier US-based outsourcing company offering expert customer service, call center solutions, virtual assistance, and lead generation. We help businesses optimize operations, improve customer experiences, and drive growth with tailored, efficient solutions...
Successfully helping world-class companies bring products & services to market.
"A well designed product brings users to your products. A well designed product user experience brings customers to your brand for life." — Lars Owens...
Scale Your Business. Let's be honest, “A Business That Isn’t Growing, Is Slowly Dying”. You should be focusing on strategies that bring you 10x Growth. GetCallers is here to help you achieve phenomenal growth by leveraging low-cost Outbound Cold Callers...
Contact & Call Center Outsourcing Support Channels & Audits.
Callzilla is a full-service outsourced call center and business process outsourcing company with headquarters in Miramar, Florida. We help leading brands acquire and care for English-speaking and Spanish-speaking customers, placing the utmost priority on quality...
Endicott Comm Inc was established in October of 2007. Our team is committed to the Answering Service and Contact Center industry and delivering what we promise. The purchase of smaller answering services comprises the company that Endicott has become. Client referrals as a result of quality, and our company...
Maximizing Healthcare Revenue With Accuracy, Compliance & Transparency
OutsourceRCM helps healthcare providers streamline their revenue cycle with accurate medical billing, denial management, and patient payment solutions driving faster reimbursements and improved financial performance...
Creating consistent experiences for all customer channels
Telvista is a premier provider of contact solutions that drive customer loyalty and create competitive advantage for our clients. With our highly trained staff of support professionals, we deliver superior service that protects and promotes our clients' brands in the traditional channels and we are...
ExpertCallers, a Flatworld Solutions company, strives to help you build and nurture exceptional relationships with your customers. With over 12 years of experience in providing timely, reliable and efficient call center outsourcing services, we have perfected the art of transforming customer experiences into...
Professional Multilingual Communication And Support At Scale
Fluency LLC provides a comprehensive suite of human-led call center services designed to bridge communication gaps and enhance customer experience. Based in Columbus, Ohio, we specialize in high-stakes environments where linguistic precision and cultural empathy are essential...
We help businesses deliver fast, reliable, and professional customer support across all channels. Whether you need inbound support, outbound follow-ups, or a dedicated remote team, we tailor our services to fit your operations and scale with your growth...
Betties virtual receptionists are specially trained by industry experts to masterfully navigate the legal intake process, schedule consultations, screen calls and take messages. We proudly support solo and small law firms across the US and Canada...
We manage the call center , sales and customer service traffic to minimize your capital expenses and maximize your profits. Our reliable, cost-effective service enhances your customer service reputation and complements your corporation’s branding and marketing efforts...
We also happen to be a 100% family-owned and operated, Houston born-and-bred company. Apollo Answering Service got its start when Bernice Contello got tired of answering middle-of-the-night emergency phone calls for her husband, Gus, a plumber. She figured just about every business could use someone to answer...
Hastings Humans is a full service call center and phone answering service. Hastings Humans provides its clients that competitive advantage of the human touch - and at a much lower cost than an in-house call center and with better customer service experience and close ratio than with IVR. Hastings is a...
We’re not just an answering service. We’re the human connection that brings life to your business with a live person on the other end. Get to know your call center and answering service personnel...
Virtual Receptionist Services. Real People Always On Call.
My Receptionist is a leading provider of on‐demand front office support for small businesses, providing the tools and personnel to ensure your business is always responsive...
Answer all takes pride in offering an exceptional telephone answering service tailored to fit the needs of our customers. We serve individual physicians, doctor’s offices and health departments using the most up-to-date technology to make sure you receive the most professional service possible...
Offering Call Center Services. With a changing industry and small services being acquired by large call centers, we remain independent, and offer the personalized service and fair pricing you’ve come to expect...
We are a 24 hour 7 day per week answering service/call center. We provide excellent telephone service through a combination of professional, experienced employees and state-of-the-art technology...
AnswerCalifornia gets your customers out of “Voicemail Jail”. Professionalism plays an integral part in providing superior customer care. Your customer and prospects will feel comfortable choosing and staying with your business. One phone call is all it takes to make your customers satisfied that a...
Capture Every Lead and Never Miss a Client With 24/7/365 Availability.
Alert Communications is a 55,000 square foot, 400+ person legal only call center located in Camarillo, CA. Founded in 1965, Alert services thousands of attorneys and hundreds of legal marketing agencies across the nation...
LEX Reception keeps law human. We provide 24/7 legal receptionist services for law firms and solo attorneys, answering every call with the kind of understanding that only real people can offer. Our service helps our clients intake faster, rank higher, win more, and lawyer better...
Cove Central is a national provider of hosted and on-premise Unified Communications and collaboration solutions. More flexible and cost-effective than legacy on-premise systems, Cove Central solutions empower todays mobile and distributed workforces to be connected anywhere and on any device through voice...
At Message Center, Inc., we tailor service and agent training to meet your unique requirements, offering competitive rates and ensuring our staff handles your customers with professionalism and reliability. With our receptionists on hand, you'll never miss a chance to engage with potential customers, whether...
At Go Hire Virtual, we help busy entrepreneurs and businesses scale without burnout. Our team of highly skilled virtual assistants handle the day-to-day, so you can focus on growth...
Answering Agent eliminates the cost and limitations of traditional answering services. Available day and night, it qualifies leads, schedules appointments, and promotes offers with precision and consistency...
What types of businesses usually use professional call answering services in the USA?
Establishments that handle a lot of time-sensitive calls often rely on inbound call center services, including:
Small businesses: According to Dialzara, each missed call can cost small businesses anywhere from $100 to $1,200, depending on the industry. Over time, missed calls can quickly add up to significant lost revenue and missed growth opportunities.
Healthcare clinics: Heavy patient call volume and strict HIPAA requirements drive demand for reliable call handling. Answer Our Phone reports that healthcare providers make up about 17% of all answering service users.
Legal firms: Quick responses to new client inquiries are critical to securing new cases. As users, legal practices represent 32% of phone answering service providers.
Home services: Trades like plumbers and electricians often handle urgent service requests. Phone calls convert to revenue 10 to 15 times more than traditional web leads.
eCommerce: Retailers use phone support to resolve product and order issues quickly, helping reduce cart abandonment.
Startups: Early-stage companies need reliable call coverage despite limited staff to capture leads and inquiries.
B2B service providers: They rely on timely phone responses for scheduling, support, and lead qualifications.
Real estate agencies: Agents use call support to manage inquiries and book property viewings when unavailable.
What services do most phone answering providers offer?
Most providers offer:
Live call answering: Responding to callers in real time instead of voicemail, ensuring callers reach a real person.
Message taking: Capturing caller details accurately when staff are unavailable, so no inquiries or leads are lost.
Call routing: Directing calls to the correct person or department to reduce delays and miscommunication.
Appointment scheduling: Booking meetings or service appointments on behalf of the business for call-driven operations.
After-hours support: Covering calls outside regular business hours when internal teams are unavailable.
Overflow handling: Managing extra call volume during peak periods to prevent long wait times and missed calls.
Basic customer support: Answering common questions and providing general assistance to maintain a consistent customer experience.
How much do inbound call center services cost in the US?
Pricing in the US varies depending on call volume, features, and the level of support a business needs. On average, an answering service provider will charge between $0.80 per minute and $1.17 per minute.
The figures below are averages compiled from multiple industry sources.
Entry-level:$75–$200 per month, typically covering basic live call answering and limited minutes.
Mid-tier: $100–$600 per month, offering more minutes along with services like call routing, message taking, and appointment scheduling.
Premium/high-volume: $1,500+ per month, usually for businesses that require extensive coverage, custom workflows, dedicated agents, or complex call handling.
The pricing schemes you can choose from when using an answering service include:
Pay by the minute
Pay per call
Monthly subscription
What additional costs should I expect from these providers?
Beyond the base monthly fee, many providers charge for add-ons or higher usage. Extra costs may include:
Call volume overages: Fees are applied when you exceed the number of minutes or calls included in your plan.
Bilingual support: Often English-Spanish in the US, typically priced as a premium due to specialized staffing.
CRM integration: Additional charges for syncing call data or setting up custom workflows with customer management systems.
Appointment booking: Higher fees because booking calls require more agent time and detailed handling.
Weekend or after-hours coverage: Coverage outside standard business hours is sometimes billed separately.
Dedicated agents: A significant cost increase for businesses that require consistent or specialized representatives.
How quickly can a professional phone answering service be set up?
Most inbound call centers can onboard new clients within a few days to about one week for straightforward setups, including basic scripts, call handling instructions, routing rules, and testing.
This timeline suits businesses with minimal customization.
More complex requirements, such as detailed scripts, multi-step call flows, CRM or scheduling integrations, or compliance needs, can extend onboarding to one to two weeks or more, particularly in regulated industries like healthcare or legal.
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