Our expert analysts ranked the top B2B sales outsourcing companies that can help you grow your sales strategy. Browse our top-tier list of agencies by cost, reviews, size and more to find the right partner for your company.

Best B2B Sales Outsourcing Services

314 Companies - Rankings updated: August 23, 2026

DesignRush evaluates all call center providers based on its expertise, success stories, and verified client reviews. Some listings may be paid.

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  • AnswerPlus

    Real people, real answers.

    Real people, real answers.

    Proudly Canadian-owned and operated, AnswerPlus has delivered award-winning 24/7 call answering services for over 60 years...

    Top Services:

    • Phone Answering Services
    • Call Centers
    • Customer Support
    • BPO
    • Managed Services
    • Show more
    Location
    Hamilton, Canada
    Number of Employees
    250 - 499
    View Profile
    3.9 3.9 (20)

  • LEX Reception

    Keep Law Human

    Keep Law Human

    LEX Reception keeps law human. We provide 24/7 legal receptionist services for law firms and solo attorneys, answering every call with the kind of understanding that only real people can offer. Our service helps our clients intake faster, rank higher, win more, and lawyer better...

    Top Services:

    • Call Centers
    • Phone Answering Services
    Location
    Portland, Oregon
    Number of Employees
    250 - 499
    View Profile
    4.7 4.7 (200)

  • Contact Center Source

    Outsourcing Solutions Made Easy

    Outsourcing Solutions Made Easy

    Contact Center Source has been the most preferred partner of customer service, technical support, Back Office, and global services with 12+ languages capability for companies across North America, Australia, and EMEA region...

    Top Services:

    • Phone Answering Services
    • Call Centers
    • Customer Support
    • BPO
    • Market Research
    • Show more
    Location
    Cairo, Egypt
    Number of Employees
    250 - 499
    Minimal Budget
    $1,000 - $10,000
    View Profile
    4.6 4.6 (56)

  • Upmint Finserv Pvt Ltd

    We Are The Best Call Center Service For Your Business

    We Are The Best Call Center Service For Your Business

    Established in 2019, we began operations with a 30-member team focused on domestic collections and recovery. Through consistent performance, operational discipline, and a client-centric approach, we have scaled to a 470-strong workforce. Today, we deliver comprehensive business process support with...

    Top Services:

    • Call Centers
    • IT Services
    • BPO
    • Phone Answering Services
    • Translation Services
    • Show more
    Location
    Bangalore, India
    Number of Employees
    250 - 499
    Average Hourly Rate
    $20/hr
    View Profile
    4.2 4.2 (19)

  • Riseup Labs

    Diving Into Technology

    Diving Into Technology

    Riseup Labs is a global AI-first technology company delivering software, BPO, and CX solutions that help enterprises innovate faster, scale smarter, and grow sustainably. From Bangladesh to the world, we design and build reliable solutions and agentic workflows that drive real outcomes...

    Top Services:

    • Mobile App Development
    • Web Development
    • eCommerce Development
    • Software Development
    • Product Design
    • Show more
    Location
    Dhaka, Bangladesh
    Number of Employees
    250 - 499
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    6 Projects Listed
    View Profile
    4.7 4.7 (499)

  • Hire Live Support Inc

    We talk, We Listen, We Provide Solutions

    We talk, We Listen, We Provide Solutions

    Hire Live Support is a full-scale BPO service provider and a digital marketing company with 10+ years clientele and preparedness. We specialize in providing the leading live support services and new-age digital marketing gigs to SMEs, Enterprises, and Startups to delegate, scale, and manage business...

    Top Services:

    • Call Centers
    • BPO
    • Web Design
    • Web Development
    • SEO
    • Show more
    Location
    Cerritos, California
    Number of Employees
    250 - 499
    Average Hourly Rate
    $5/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    16 Projects Listed
    View Profile
    3.0 3.0 (2)

  • Customer Contact Services

    We are a nimble organization and can provide a customizable solution that meets your needs.

    We are a nimble organization and can provide a customizable solution that meets your needs.

    Customer Contact Services remains committed to delivering exceptional support and boosting customer satisfaction through call center services. Our broad client portfolio highlights our proficiency in live agent response, cost management, and customizable solutions for diverse industries...

    Top Services:

    • Call Centers
    Location
    Minnetonka, Minnesota
    Number of Employees
    250 - 499
    Portfolios Count
    3 Projects Listed
    View Profile
    4.3 4.3 (26)

  • EmpireOne Contact Center

    Reliable BPO Contact Center for Call Handling

    Reliable BPO Contact Center for Call Handling

    Empire Solutions is a leading BPO contact center providing expert call handling and answering services. Connect with us anywhere for top call center solutions...

    Top Services:

    • BPO
    • Call Centers
    • Phone Answering Services
    • Customer Support
    • Show more
    Location
    Toronto, Canada
    Number of Employees
    250 - 499
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    View Profile

  • Away Digital Teams

    We find, build and manage remote teams.

    We find, build and manage remote teams.

    Away Digital Teams specializes in recruiting and managing top talent in Vietnam for businesses seeking to establish and oversee remote teams. Our comprehensive service ensures seamless team building and management, enabling companies to thrive in today's digital landscape...

    Top Services:

    • Digital Services
    • Web Development
    • Software Testing
    • Mobile App Development
    • Software Development
    • Show more
    Location
    St Kilda, Australia
    Number of Employees
    250 - 499
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $25,000 - $50,000
    Portfolios Count
    4 Projects Listed
    View Profile

  • ISPL Support Services

    Multilingual BPO and Call Centre Services provider.

    Multilingual BPO and Call Centre Services provider.

    ISPL Support Services is a Chennai, India based Multilingual Call Centre & BPO Services Company. The company has 17+ years of experience in the Business, offering professional call services and BPO services to Indian Corporate houses and MNCs...

    Top Services:

    • Call Centers
    • BPO
    • Phone Answering Services
    • Customer Support
    • Show more
    Location
    Chennai, India
    Number of Employees
    250 - 499
    Average Hourly Rate
    $25/hr
    View Profile
    3.5 3.5 (6)

  • Wazowski Outsourcing

    every call is a connection and every interaction is an opportunity.

    every call is a connection and every interaction is an opportunity.

    Founded in 2019, our call center has swiftly risen to prominence delivering expectational customer service solutions. Celebrating five years of consistent growth, we've reached the pinnacle of our industry. Join us in our journey to success where we prioritize your CSaT and unprecedent performance...

    Top Services:

    • Call Centers
    • BPO
    • Customer Support
    • Business Consulting
    • HR Outsourcing
    • Show more
    Location
    Cairo, Egypt
    Number of Employees
    250 - 499
    Average Hourly Rate
    $8/hr
    Minimal Budget
    Under $1,000
    View Profile
    3.7 3.7 (20)

  • Elite Precision Consulting

    Manifesting Business Serenity.

    Manifesting Business Serenity.

    Global collaboration and expansion does not need to be complicated. At Elite Precision Consulting, we help organizations enter and penetrate global markets with both ease, strategy and peace of mind. With nearly 2 decades of international business management experience, we place value on creating synergistic...

    Top Services:

    • Business Consulting
    • BPO
    • Reputation Management
    • Customer Support
    • Market Research
    • Show more
    Location
    Seattle, Washington
    Number of Employees
    250 - 499
    Average Hourly Rate
    $125/hr
    View Profile
    4.4 4.4 (123)

  • Murkez Technologies

    Expert Guidance for Sustainable Growth

    Expert Guidance for Sustainable Growth

    We are an emerging IT and business consulting company providing services to industry leading clientele in North America, Europe and the Middle East. Our purpose is to enable our partners to build sustainable competitive advantage. We achieve this by enhancing organizational capabilities and optimizing...

    Top Services:

    • eCommerce Development
    • Web Development
    • Digital Marketing
    • Software Development
    • Managed Services
    • Show more
    Location
    Sugar Land, Texas
    Number of Employees
    250 - 499
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $10,000 - $25,000
    View Profile

  • Cavinol Panama

    Bringing people and technology together.

    Bringing people and technology together.

    Cavinolr Recruiters specializes in connecting top-tier talent with organizations in CS, Retention , sales, life sciences, healthcare, and biotechnology sectors. The firm combines industry expertise with personalized strategies to deliver exceptional recruitment solutions tailored to clients' unique needs...

    Top Services:

    • BPO
    • Phone Answering Services
    • Translation Services
    • Customer Support
    • Show more
    Location
    Plantation, Florida
    Number of Employees
    250 - 499
    Average Hourly Rate
    $12/hr
    Minimal Budget
    $1,000 - $10,000
    View Profile

  • Activ8 Asia

    Gain Efficiency With Expert BPO Solutions

    Gain Efficiency With Expert BPO Solutions

    From managing customer support to handling back-office tasks, we streamline operations and improve efficiency, ensuring your focus stays on driving strategic growth and achieving long-term success. With a global presence and a local touch, Activ8 Asia is your trusted BPO partner. We bring a world of...

    Top Services:

    • BPO
    • Digital Services
    • Web Development
    • Digital Marketing
    • Social Media Marketing
    • Show more
    Location
    Colombo, Sri Lanka
    Number of Employees
    250 - 499
    View Profile
    5.0 5.0 (53)

  • BilNow LLC

    Top Rated Medical Billing Company

    Top Rated Medical Billing Company

    BilNow is a premier provider of end-to-end Revenue Cycle Management (RCM) solutions, dedicated to optimizing the financial health of healthcare practices. We specialize in precision Medical Coding and Billing Services, ensuring rapid claim submission and maximum reimbursement...

    Top Services:

    • BPO
    • Business Consulting
    • Digital Marketing
    Location
    New York City, New York
    Number of Employees
    250 - 499
    Average Hourly Rate
    $20/hr
    View Profile
    5.0 5.0 (4)

  • OutsourceRCM Services

    Maximizing Healthcare Revenue With Accuracy, Compliance & Transparency

    Maximizing Healthcare Revenue With Accuracy, Compliance & Transparency

    OutsourceRCM helps healthcare providers streamline their revenue cycle with accurate medical billing, denial management, and patient payment solutions driving faster reimbursements and improved financial performance...

    Top Services:

    • Customer Support
    • Call Centers
    • Phone Answering Services
    Location
    Princeton, New Jersey
    Number of Employees
    250 - 499
    Average Hourly Rate
    $5/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    1 Project Listed
    View Profile

  • Mysoft Heaven

    Most trusted Technology Partner

    Most trusted Technology Partner

    Mysoft Heaven (BD) Ltd. is a Top Software Development Company with 15+ years of excellence. We specialize in enterprise-grade solutions like ERP, FinTech, e-Governance, and HRMS (HR Sheba). Our scalable SaaS platforms and Cyber Security solutions empower global organizations...

    Top Services:

    • Web Development
    • Digital Marketing
    • Mobile App Development
    • Software Development
    • Staff Augmentation
    • Show more
    Location
    Mirpur, Bangladesh
    Number of Employees
    250 - 499
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $25,000 - $50,000
    View Profile
    4.3 4.3 (78)

  • ProtelBPO

    Protel BPO, nothing matters more than how your customers view your brand how they interact with it

    Protel BPO, nothing matters more than how your customers view your brand how they interact with it

    Protel BPO provides inbound voice, outbound voice, live chat, and back-office outsourcing from two call center locations in Belize, operating in US Central and Mountain time zones with native English and bilingual Spanish agents. Since 2012, it has served retail, healthcare, and travel clients...

    Top Services:

    • Call Centers
    • BPO
    • Customer Support
    • Phone Answering Services
    • Show more
    Location
    Belize City, Belize
    Number of Employees
    500 - 999
    Average Hourly Rate
    $14/hr
    Minimal Budget
    $50,000 & Up
    View Profile
    4.8 4.8 (8)

  • Callbox

    Grow Your Sales Pipeline With Human + AI

    Grow Your Sales Pipeline With Human + AI

    Founded in 2004 and headquartered in Encino, California, Callbox Inc. is a global leader in outsourced B2B lead generation, appointment setting, and event marketing. With over 20 years of experience and a multilingual team servicing APAC, LATAM, and EMEA, the agency supports medium-sized businesses to...

    Top Services:

    • Managed Services
    • Cloud Consulting
    • Digital Marketing
    • ERP Consulting
    • CRM Consulting
    • Show more
    Location
    Los Angeles, California
    Number of Employees
    500 - 999
    Portfolios Count
    100 Projects Listed
    View Profile
    4.8 4.8 (5)
    4.1 4.1 (48)

  • Appointment Setter Online

    We Book the Meetings, You Close the Deal.

    We Book the Meetings, You Close the Deal.

    Appointment Setter Online delivers outsourced appointment setting and lead generation through dedicated SDRs assigned by client fit, covering outbound prospecting, inbound qualification, telemarketing, and customer support. To date, the call center provider reports 75,000+ verified sales bookings...

    Top Services:

    • BPO
    • Phone Answering Services
    • Customer Support
    • Digital Marketing
    • Social Media Marketing
    • Show more
    Location
    Albany, New York
    Number of Employees
    500 - 999
    Average Hourly Rate
    $5/hr
    Portfolios Count
    8 Projects Listed
    View Profile
    4.8 4.8 (5)

  • Data-Entry-India.com

    Powering Business Intelligence with AI-Driven Data Support

    Powering Business Intelligence with AI-Driven Data Support

    Data-Entry-India.com is a global Data & AI operations partner. Serving 3,850+ clients across 50+ countries, we specialize in enterprise data operations, AI training data services, digital commerce data support, data research and intelligence services, and document and content-related support...

    Top Services:

    • Big Data Analytics
    • BPO
    • AI Development
    • Managed Services
    • Business Consulting
    • Show more
    Location
    New Delhi, India
    Number of Employees
    500 - 999
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $10,000 - $25,000
    View Profile
    4.6 4.6 (3)

  • Vserve Ebusiness Solutions

    Verified Verified by the DesignRush team for authenticity and credibility.
    All-In-One E-commerce Technology Solution Provider: Because Every Click Matters.

    All-In-One E-commerce Technology Solution Provider: Because Every Click Matters.

    Vserve Ebusiness Solutions is an AI-powered Supply Chain Management and Ecommerce company with 10+ years of global delivery. We provide offshore teams, BPO, procurement, order and inventory management, customer support, and ecommerce solutions to reduce costs and improve efficiency...

    Top Services:

    • Logistics
    • Accounting
    • eCommerce Development
    • BPO
    • Call Centers
    • Show more
    Location
    New York City, New York
    Number of Employees
    500 - 999
    Average Hourly Rate
    $25/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    1 Project Listed
    View Profile
    4.5 4.5 (2)

  • Simply Contact

    Support Operations Partner for High-Stakes Industries

    Support Operations Partner for High-Stakes Industries

    Simply Contact handles customer requests across 30 languages through 850+ agents, delivering omnichannel customer support, multilingual hubs, help desk outsourcing, back-office BPO, and AI-powered solutions. The European agency holds PCI DSS, ISO 27001, ISO 27701, HIPAA, and GDPR certifications...

    Top Services:

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Show more
    Location
    Warsaw, Poland
    Number of Employees
    500 - 999
    Average Hourly Rate
    $10/hr
    Portfolios Count
    5 Projects Listed
    View Profile
    4.5 4.5 (2)
    4.1 4.1 (53)

  • MiXBS, LLC

    You Create, We Support.

    You Create, We Support.

    MixBS helps businesses grow by providing market research, practical strategies, and decision-making support to achieve sustainable success...

    Top Services:

    • Call Centers
    • Phone Answering Services
    • Customer Support
    • Business Consulting
    • BPO
    • Show more
    Location
    Miami, Florida
    Number of Employees
    500 - 999
    Average Hourly Rate
    $12/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    4 Projects Listed
    View Profile
    4.3 4.3 (1)

  • Top Customer Service

    Redefining Customer Experience

    Redefining Customer Experience

    Top Customer Service is an AI-assisted call center and BPO company, combining human agents with AI tools to deliver 24/7 inbound call handling, outbound support, live chat, and virtual assistant services. The agency caters to clients across eCommerce, media, entertainment, and automotive sectors...

    Top Services:

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Show more
    Location
    Albany, New York
    Number of Employees
    500 - 999
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    26 Projects Listed
    View Profile
    4.3 4.3 (1)

  • DataEntryIndia.in

    Complete Enterprise Data Support - Data Entry, eCommerce Product Listing, Web Research, Data Mining,

    Complete Enterprise Data Support - Data Entry, eCommerce Product Listing, Web Research, Data Mining,

    DataEntryIndia.in is a leading data management and BPO service provider with over 25 years of experience and 850+ full-time data experts...

    Top Services:

    • Market Research
    • BPO
    • Big Data Analytics
    • AI Development
    • Show more
    Location
    Laguna Beach, California
    Number of Employees
    500 - 999
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed
    View Profile

  • Expertcallers

    Delivering Customer Service with a Personal Touch

    Delivering Customer Service with a Personal Touch

    Expertcallers is known for delivering dynamic solutions that emerge from our deep expertise in inbound and outbound customer engagement. We leverage proven strategies and advanced technology to enhance our call center services, poised to drive lead generation, issue resolution, and appointment setting...

    Top Services:

    • Call Centers
    • Creative Services
    • eCommerce
    • BPO
    • Customer Support
    • Show more
    Location
    Princeton, New Jersey
    Number of Employees
    500 - 999
    Minimal Budget
    Under $1,000
    Portfolios Count
    4 Projects Listed
    View Profile

  • MarketOne International

    MarketOne is a global demand generation agency. We create and nurture leads, retain and grow customers, and give clients the confidence their marketing investments will produce quantifiable returns...

    Top Services:

    • Call Centers
    Location
    Waltham, Massachusetts
    Number of Employees
    500 - 999
    Average Hourly Rate
    $50/hr
    View Profile
    4.2 4.2 (5)

  • GCS

    Global Contact Center Solutions

    Global Contact Center Solutions

    We are customer service experts. Consider GCS when you need outsourced contract center support. We can staff and manage your internal center, operate a dedicated site for you or manage your program in a blended or shared center. GCS is not your ordinary outsource provider or BPO. Our niche is customer...

    Top Services:

    • Call Centers
    Location
    Salisbury, North Carolina
    Number of Employees
    500 - 999
    View Profile

  • UnboundB2B

    Intelligent Demand Generation for Accelerated Growth

    Intelligent Demand Generation for Accelerated Growth

    With our B2B lead generation, you can be confident that not only will you get the sheer volume of leads necessary to drive growth but also a high-quality guaranteed. This way, your time is spent nurturing promising prospects rather than chasing down dead ends - resulting in greater success and higher...

    Top Services:

    • Email Marketing
    • Call Centers
    • Content Marketing
    Location
    San Jose, California
    Number of Employees
    500 - 999
    Minimal Budget
    $25,000 - $50,000
    View Profile

  • EuroCom CX

    Quality over Quantity

    Quality over Quantity

    A Leading Outsourcing Center in Europe with the Healthy Ambition to Remain at the Top! Our business is on par with the standards established by the industry thanks to the exceptional quality and industry understanding that we provide. You may be certain that we will provide you the highest possible level of...

    Top Services:

    • BPO
    • eCommerce
    • Accounting
    • Phone Answering Services
    • Customer Support
    • Show more
    Location
    Tirana, Albania
    Number of Employees
    500 - 999
    Average Hourly Rate
    $14/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    3 Projects Listed
    View Profile
    5.0 5.0 (7)

  • 1840 & Company

    The World's Top Talent for Remote Teams!

    The World's Top Talent for Remote Teams!

    1840 & Company is a global provider of talent and team solutions devoted to empowering businesses with scalable, on-demand workforce solutions. With a stringent verification procedure and a network of professionals in 150 countries, we connect organizations with remote talent of the highest caliber. Our...

    Top Services:

    • BPO
    • Staff Augmentation
    • HR Outsourcing
    • Customer Support
    • Call Centers
    • Show more
    Location
    Overland Park, Kansas
    Number of Employees
    500 - 999
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $10,000 - $25,000
    View Profile
    4.8 4.8 (188)

  • iCareBilling

    Revolutionize Your Healthcare Practice.

    Revolutionize Your Healthcare Practice.

    iCareBilling is a private American Healthcare IT Company that provides Insurance Credentialing, Medical Billing and other services to the healthcare industry across the United States, integrating services with any EHR, Practice Management, or Medical Billing Software...

    Top Services:

    • BPO
    • Web Design
    • WordPress Website Design
    • Managed Services
    • IT Services
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    500 - 999
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    View Profile
    5.0 5.0 (6)

  • Viaante

    A trusted partner to achieve transformational excellence in business processes

    A trusted partner to achieve transformational excellence in business processes

    Viaante Business Solutions is a premier services company based in India, dedicated to delivering exceptional solutions to clients worldwide. With a relentless focus on exceeding client expectations, we aim to drive their success through innovative and effective services...

    Top Services:

    • IT Services
    • Software Development
    • Mobile App Development
    • Web Development
    • eCommerce Development
    • Show more
    Location
    Mumbai, India
    Number of Employees
    500 - 999
    Minimal Budget
    $1,000 - $10,000
    View Profile
    3.5 3.5 (12)

  • Customer Umbrella

    If speaking kindly to plants helps them grow imagine what speaking kindly to humans can do.

    If speaking kindly to plants helps them grow imagine what speaking kindly to humans can do.

    At Customer Umbrella, we pride ourselves on delivering professional, secure, and multilingual customer support services to our clients. With round-the-clock availability, 365 days a year, we ensure that our clients receive exceptional assistance at affordable rates...

    Top Services:

    • Call Centers
    • BPO
    • HR Outsourcing
    • Phone Answering Services
    • Translation Services
    • Show more
    Location
    Varna, Bulgaria
    Number of Employees
    500 - 999
    Minimal Budget
    $1,000 - $10,000
    View Profile
    4.7 4.7 (13)

  • JumpCrew

    Unlocking New Business Potential

    Unlocking New Business Potential

    JumpCrew is a B2B sales outsourcing agency that integrates sales teams, marketing, operations, and strategy to fuel long-term business growth. With a focus on delivering measurable results, the agency has helped build sustainable pipelines for over 450 companies. JumpCrew streamlines the sales process...

    Top Services:

    • Call Centers
    Location
    Nashville, Tennessee
    Number of Employees
    500 - 999
    Minimal Budget
    $1,000 - $10,000
    View Profile
    2.5 2.5 (30)

  • CogentHub

    Your Partner in Operational Excellence

    Your Partner in Operational Excellence

    CogentHub is a leading BPO firm dedicated to helping businesses overcome challenges through exceptional management consulting services. The firm leverages advanced technology and well-planned operations to enhance customer experiences and drive growth. With a passionate team of professionals, CogentHub...

    Top Services:

    • BPO
    • Call Centers
    • Phone Answering Services
    • Customer Support
    • HR Outsourcing
    • Show more
    Location
    Kolkata, India
    Number of Employees
    500 - 999
    Average Hourly Rate
    $10/hr
    View Profile
    3.3 3.3 (407)

  • CallTel Communications Limited

    Africa's No.1 Telephone Answering Service Firm.

    Africa's No.1 Telephone Answering Service Firm.

    CallTel is a business process outsourcing, telephone answering service, and customer engagement company that works together. We provide cutting-edge digital solutions that enable and maximize the effectiveness of individuals, groups, and companies using technology...

    Top Services:

    • Call Centers
    • Phone Answering Services
    • Customer Support
    • BPO
    • Show more
    Location
    Lagos, Nigeria
    Number of Employees
    500 - 999
    Average Hourly Rate
    $25/hr
    View Profile
    3.7 3.7 (3)

  • Alikhan Global Outsourcing

    Saving You Millions, So You Can Make Billions.

    Saving You Millions, So You Can Make Billions.

    We offer specialized solutions in digital marketing, back-office support, and talent acquisition. AGO M.I.D.A.S. enhances brand visibility through innovative advertising. AGO B.O.S.S. streamlines operations with expert support. AGO T.A.L.E.N.T. connects businesses with top professionals. Our expertise helps...

    Top Services:

    • Graphic Design
    • Web Design
    • eCommerce Development
    • Digital Marketing
    • IT Services
    • Show more
    Location
    Ontario, Canada
    Number of Employees
    500 - 999
    Average Hourly Rate
    $250/hr
    View Profile
    5.0 5.0 (2)

  • Smart Outsourcing Solution

    Hire Global Talent Without Borders Legal Risk Or Delays

    Hire Global Talent Without Borders Legal Risk Or Delays

    Smart Outsourcing Solution (SOS) is your partner for compliant offshore hiring. With decades of recruitment experience and strong operations in the Philippines, we deliver remote-ready talent in AI, tech, and customer support. Our EOR solution handles everything from onboarding to payroll, giving you a...

    Top Services:

    • HR Outsourcing
    • Business Consulting
    • BPO
    • Customer Support
    • Show more
    Location
    Muntinlupa, Philippines
    Number of Employees
    500 - 999
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    View Profile
    5.0 5.0 (4)

  • Optima Communications International Inc

    Our People + Experience Your Success

    Our People + Experience Your Success

    We offer best-in-class contact centre BPO service and business results in our target regulated-industry verticals, as evidenced by our dominance and client relationship tenure in those verticals...

    Top Services:

    • Call Centers
    • BPO
    • Customer Support
    Location
    Toronto, Canada
    Number of Employees
    500 - 999
    Average Hourly Rate
    $40/hr
    Minimal Budget
    $10,000 - $25,000
    View Profile
    2.0 2.0 (106)

  • SupportYourApp

    AI-Powered Support-as-a-Service Company Focused on the Tech Industry

    AI-Powered Support-as-a-Service Company Focused on the Tech Industry

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B2B Sales Outsourcing Company Hiring Guide

What is a B2B sales outsourcing company?

A B2B sales outsourcing company is a company that helps businesses manage their sales process by providing experts who act as an extended sales team. Outsourced sales representatives offer specialized expertise in generating leads, handling inbound or outbound calls, and closing deals with other businesses. B2B sales outsourcing companies elevate sales processes to give businesses an edge over their competitors. 

The 2022 B2B Buyer Behavior Survey emphasized that a sales representative’s knowledge positively influenced 72% of buyers in choosing a seller. It indicates that B2B buyers are abandoning the traditional buyer process, with web searches, peer recommendations, review sites, and social media playing a critical role in seller selection. 

Businesses are struggling to stand out in the overloaded content landscape, particularly email marketing, where the B2B email open rate is only around 15%. Hiring a B2B sales outsourcing company can address these challenges. With experienced sales reps trained to connect with customers and close deals, businesses can expect to increase their leads and elevate sales process. 

This is demonstrated by the case study of JK Tech, a managed service provider (MSP) specializing in the legal and construction industry. Their team contacted MKC Agency to address its declining sales caused by ineffective marketing and fierce competition. 

MKC Agency implemented a comprehensive lead generation strategy by conducting in-depth research to create a targeted buyer persona and determine the firm’s unique selling propositions (USP). It also integrated GlassHive and HubSpot for customer service management (CRM) and JK Tech’s sales sequence. The agency provided expert sales development representative (SDR) training leading to the following results: 

  • $1 million revenue increase in 18 months 
  • Significant cost savings throughout the campaign 
  • Improved productivity within the company 

Improved sales are one of the many positive results of investing in B2B sales outsourcing services. With 65% of businesses outsourcing sales processes, it will remain relevant in the coming years. This is emphasized by its projected market growth rate reaching $6.5 billion by 2028. 

What do B2B sales outsourcing companies do?

B2B sales outsourcing companies employ highly skilled salespeople from which businesses can choose to expand their internal sales department. They take charge of an aspect of the sales funnel or implement it end-to-end, from boosting and streamlining to enhancing the business’s internal team’s sales capabilities. 

Some of the most common services that B2B sales outsourcing companies provide include: 

  • Lead generation: Finding potential customers interested in a business’s product or service. This involves market research, targeted marketing campaigns, and capturing qualified leads. 
  • Lead qualification: Assessing leads based on the buyer persona of a business to increase sales conversions, saving the client time and money by targeting qualified B2B leads. 
  • Sales outreach: Initiating contact with qualified leads through email, phone calls, and social media. 
  • Appointment setting: Scheduling meetings, calls, or product demos between the internal sales team and interested B2B buyers to ensure smooth communication between the client and qualified B2B leads. 
  • Sales training: Providing training programs to improve the business’s internal sales force, especially in prospecting, pitching, negotiation, and objection handling. These mentorship programs can equip the client’s internal team with the necessary techniques, tools, and tailored feedback to improve the B2B company’s sales performance. 
  • Sales asset development: Creating customized sales presentations and marketing materials to effectively position the product or service for B2B buyers. Outsourced B2B sales companies develop an end-to-end sales journey guide, including industry-specific best practices and strategies, to support B2B solutions providers in customer acquisition and interactions throughout the sales cycle. 
  • Deal closing: Handling the overall sales management, including deal closing, where the B2B sales outsourcing company takes over the final purchase agreements, including pricing, contract length, and service level agreements (SLA). They ensure all terms and conditions are clearly outlined, communicated, and agreed upon by both parties. 

Sekisui Products LLC, a Japanese plastics manufacturer based in the US, struggled with lead generation in its niche market. It sought the help of Belkins to reach out to new prospective companies but only within the United States. 

Belkins performed in-depth research to ensure that lead qualification will be more precise, targeting companies that will increase the conversions significantly. The team set up five to six appointments monthly, which led to the following results: 

  • 800 leads were generated in total  
  • 21 meetings were booked in four months 
  • Six appointments booked with high-profile clients and one online appointment with one of the leading automotive manufacturing companies in the US 
  • 15% deal closing ratio 

How much do B2B sales outsourcing services cost?

B2B sales outsourcing services cost starts at $15,000 a month for basic sales strategy. However, the final cost of hiring a B2B sales outsourcing company will depend on the number of sales representatives hired, the type of service, the industry, the location, business goals, and the timeline.  

To accommodate B2B needs, B2B sales outsourcing companies use different pricing models, such as: 

  • Hourly rate: Best for short-term projects or tasks such as a one-time consultancy or a short lead generation campaign, and projects requiring a high level of expertise or customization. Charging hourly enables businesses to scale their sales outsourcing as needed.  
  • Pay-per-appointment (PPA): This pricing model is for businesses needing to generate high-quality appointments. Through PPA, outsourced B2B sales agents become motivated to acquire qualified leads based on the agreed-upon cost. 
  • Retainer fee: B2B outsourcing companies use this pricing model when a dedicated team plays a significant part in the sales funnel process. A retainer fee can be settled monthly, quarterly, or annually and is usually used in long-term partnerships.   

The cost of B2B sales outsourcing services also varies based on specific services: 

On DesignRush, the top 50 B2B sales outsourcing companies charge an average of $59/hour. Roughly 11% of the B2B sales outsourcing services on DesignRush accept projects with a minimum budget of less than $1,000, while 33.6% require a $50,000+ minimum budget. 

Why should you hire a B2B sales outsourcing company?

You should hire a B2B sales outsourcing company to open your business to broader sales opportunities, empowered by an extended team of sales experts.  

They can elevate your end-to-end sales funnel by:  

  • Reducing costs: Building an in-house sales team involves significant and upfront costs, such as recruitment fees, training, salaries, commissions, benefits, office space, and sales tools. Hiring a B2B sales team eliminates these costs and converts them into variable costs that businesses pay based on performance, like qualified leads or closed deals. This allows them to allocate the extra budget to other business needs. 
  • Shortening sales cycle: B2B sales outsourcing companies have the industry experience to implement sales strategies from the get-go without the additional time for onboarding and training. This can accelerate business goals and shorten the sales cycle leading to faster buyer acquisition and revenue growth. 
  • Keeping up with trends: B2B sales outsourcing companies have experienced professionals knowledgeable about the B2B sales trends, best practices, and sales tools and technologies. This ensures they can develop and execute an effective, targeted sales strategy tailored to your business needs and goals. 
  • Scalable strategies: B2B solutions can benefit from the flexibility of outsourced sales teams to scale a campaign according to the market’s demands. Businesses can increase or decrease the size of the campaign easily, allowing them to adapt quickly and position their sales initiatives based on market conditions.  
  • Reliable expertise: B2B sales outsourcing companies can handle the overall sales process effectively, given their reliable industry knowledge. This enables businesses to focus more on improving their B2B offerings, developing more innovative products, and streamlining the core of their business operations.  

Polygon, a UK-based enterprise specializing in climate and water control for indoor spaces, asked Martal Group for its expertise to increase visibility and sales leads in the US market. The team used a targeted approach to generate leads for Polygon through weekly multichannel campaigns. This includes email, LinkedIn, and scheduling appointments with key decision makers of companies aligning with Polygon’s offered solutions.

Martal Group enabled Polygon to streamline US business development, opening high-quality opportunities for them. This resulted in 8,300 generated prospects, with 7 qualified monthly leads, increasing Polygon’s US-based sales throughout the campaign. 

How do I choose a B2B sales outsourcing company?

To choose the best B2B sales outsourcing company for your business, follow these steps:  

  1. Define your needs and goals: Identify the sales funnel aspect your business needs to improve and the business goal you want to achieve. Do you want to boost lead generation, close more deals, or enter a new market? This step will be the basis of the sales strategy that B2B sales outsourcing companies will develop. 
  2. Set a budget: Determine the amount you are allocating for the B2B sales outsourcing services you need. Unlike hiring an in-house sales team, with fixed ongoing costs, outsourcing sales reps will tailor-fit expenses based on your business goals.  
  3. Research company options: Find prospective B2B sales outsourcing companies by browsing online directories like DesignRush. Filter options based on your specific requirements, location, and budget.  
  4. Check for industry experience: Look for companies experienced in handling B2B clients in the same industry as your business. Niche expertise will ensure shorter sales cycles and reduced costs in the long run.  
  5. Check their website: Explore these companies’ websites to gain insights into their expertise, approach, and scope of services. It will help you assess their suitability for your needs. Look into their sales team’s average years of experience and evaluate how their specialized skills can improve your sales process. 
  6. Request for a client portfolio and reference: Their portfolio will give you a deeper look into the B2B sales implementations they have worked on. Reach out to their client references to discover their communication style, availability, flexibility regarding modifications, and overall work ethic. 
  7. Explore reviews: Check authentic reviews on platforms like DesignRush or Google My Business to estimate clients’ satisfaction. 
  8. Consider the location: Check the B2B sales outsourcing company’s location, consider the time zone alignment, the communication channels used, and language and cultural barriers.  
  9. Look into their sales tools: Inquire about the B2B sales outsourcing company’s tech stack. Look beyond customer relation management (CRM) systems used and see if the company uses advanced tools like multichannel outreach platforms or sales intelligence software. See how it uses sales automation tools and streamlines communication channels to deliver the best results for your business. 
  10. Shortlist the companies: Pick up to five B2B companies and communicate your intentions to work with them. 
  11. Send a request for proposal: Send them a request for proposal (RFP) and ask for a project breakdown, including milestones, scope, schedule, costs, and other specific needs. 
  12. Check the sales rep’s expertise: Go beyond resumes and consider each sales representative’s understanding of your business. Do they have a sales methodology complementing yours? Check their sales performance history, such as the number of deals closed and leads generated.  
  13. Assess the team’s soft skills: Aside from industry knowledge, sales representatives need a pleasant personality that represents your business. Communication and negotiation are must-have soft skills that play a huge part in a campaign's success. See how they can personalize communication with different prospects. 
  14. Ask about data security and privacy: Inquire about the data handling and security practices to protect sensitive information. Request information on compliance with data privacy regulations like GDPR or HIPAA. 
  15. Make a choice: Review contracts and select your ideal agency partner.  

If you need assistance in choosing the best B2B sales outsourcing companies, visit the DesignRush Marketplace. We'll connect you with the most suitable service providers – for free. 

What are the key success metrics in B2B sales outsourcing?

The key success metrics in B2B sales outsourcing measure the impact of the sales campaigns depending on the growth of leads and pipeline, sales and conversions, and client satisfaction. 

Here are some metrics that can help you track the progress of hiring a B2B sales outsourcing company: 

Leads and pipeline: 

  • New leads by source: The number of potential customers identified by the outsourcing company based on which channel it was generated from, such as web search, social media, referrals, and advertisements. Knowing where most leads come from can help businesses determine which platform to invest in. Companies can use it to determine the revenue per lead source. You can calculate it by dividing total sales by sales from a lead source. 
  • Average lead response time: The time it takes for a lead to respond to a salesperson. Businesses gain valuable insights into the efficiency of their B2B sales outsourcing partner and identify areas where they automate processes or personalize communication to achieve faster responses from prospective leads. 
  • Lead-to-opportunity ratio: The number of leads that turn into qualified prospects. To get this number, divide the total number of opportunities by the total number of leads and multiply it by 100. 
  • Lead conversion rate: The percentage of initial leads that translated into paying customers. This metric reflects your sales team's effectiveness at closing deals. Calculate both by dividing the total number of sales by the total number of leads and multiplying it by 100. 
  • Pipeline velocity: The time a lead takes to move across the entire sales process, from the first content to closing the deal.  

Sales and conversions: 

  • Total sales: The total amount of revenue generated within a certain period. It helps when comparing monthly or annual sales growth. However, even though high sales can be a good indicator of a successful B2B campaign, the context of the spending amount should not overshadow it. 
  • Number of Sales Qualified Leads (SQLs): Qualified nurtured leads ready for your sales team to pursue. A steady increase in SQLs indicates the outsourcing company effectively moves leads through the sales funnel. 
  • Sales win rate: The percentage of leads won. Calculate it by dividing the number of wins by the total number of opportunities and multiplying it by 100. Industry benchmarks for B2B sales win rates typically range from 2-10%, with higher rates indicating a strong sales process. 
  • Sales cycle length: The efficiency of the sales funnel — the shorter, the better. To calculate the sales cycle length, divide the total number of days to close a deal by the total number of new deals.  

Client satisfaction and customer retention: 

  • Client Satisfaction Score (CSAT): The business’s satisfaction with the outsourcing company’s services. Aim for a high CSAT to ensure a strong working relationship. 
  • Customer Lifetime Value (CLV): A healthy CLV indicates the B2B outsourcing company is helping you acquire valuable customers in the long run. To calculate CLV, multiply the average transaction size by the number of transactions, then multiply the answer by the customer retention period.  

What questions do I ask when hiring a B2B sales outsourcing company?

When hiring a B2B sales outsourcing company, ask these questions to ensure that you are choosing a sales team aligned with your B2B sales campaign:  

Its Relevant Background 

  1. Can you share case studies and references from clients in the same industry? 
  2. How many years have you been working on B2B sales outsourcing projects? 
  3. What types of B2B sales talent do you specialize in? 
  4. How do you approach lead qualification? 
  5. What certifications does your team have? 
  6. What is your team’s average deal size and win rate with a client in the same industry? 
  7. How will you familiarize your team with our products and services? 
  8. How do you approach client retention? How do you nurture long-term partnerships? 

Company Services and Processes 

  1. What is the general B2B sales outsourcing process? 
  2. Do you provide post-development support and maintenance? 
  3. What B2B sales technologies and tools do you use? 
  4. How do you structure your pricing model? 
  5. What key performance indicators (KPI) do you track? 
  6. What precautions will you take to protect the privacy of our company’s data?  
  7. How did you choose the sales representatives who will work on our campaign? 

The Project 

  1. How will you customize your sales funnel roadmap based on my needs? 
  2. How will the results of lead generation and other sales metrics be reported?  
  3. How will you collaborate with our internal sales team to ensure a smooth communication process throughout the campaign? 
  4. Do you offer dedicated account management services and post-campaign support should we need to scale up? 
  5. How do you ensure your sales representatives stay updated on industry trends and best practices? 
  6. How do your sales reps handle objections and sales negotiations? 
  7. How do you ensure that your sales practices are compliant with industry regulations? 

What are the top B2B sales outsourcing companies in the US?

The top B2B sales outsourcing companies in the US are: 

  1. Pipeful 
    • 5.0 stars on DesignRush (36 reviews) 
    • Top clients: Google, Societe Generale, Seismic, Microsoft 
  2. MKC Agency 
    • 4.9 stars on DesignRush (41 reviews) 
    • 5.0 stars on Google (8 reviews) 
    • Top clients: Managed Services Group, Commprise, Blue Cotton Tech, Telecom One 
  3. Belkins 
    • 4.9 stars on DesignRush (13 reviews) 
    • Top clients: Sekisui, MONAPayment, CitrusAd, Cengage 
  4. Bandalier 
    • 4.5 stars on DesignRush (2 reviews) 
    • 4.0 stars on Google (1 review) 
    • Top clients: GlossGenius, BRD, FinLocker, Mighty 
  5. Agile Pro Solutions 
    • 4.6 stars on DesignRush (3 reviews) 
    • 5.0 stars on Google (1 review) 
    • Top clients: Fox Logistics, Florida Smart Energy, Adivo Construction, Corporate Client Services 

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