Find a BPO company that matches your processes, fits your budget, and delivers measurable cost savings and service quality. Our directory lists vetted BPO companies, so you can compare providers with confidence.
Ebillient MedRevenue provides expert medical billing and coding services in the USA, helping healthcare providers and clinics optimize revenue cycle management. We reduce claim denials, accelerate reimbursements, and ensure compliance with industry standards. Our reliable solutions improve cash flow...
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Startupr is an outbound lead generation agency built for B2B startups that need predictable pipeline without hiring an in-house SDR team...
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Axendi is one of Europes leading providers of AI-powered contact center and BPO services. Since 2008, Axendi has been designing value-driven customer experiences by combining operational expertise with technology and in-depth vertical advisory...
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MNM Digital Agency in Hanover, MD helps local businesses grow with SEO, Google Business optimization, and high-converting websites. We focus on improving rankings, increasing visibility, and generating real leads through smart digital marketing strategies...
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Bitrupt specializes in transforming ideas into successful digital products. We offer custom software development, mobile and web application development, product consulting, UI/UX design, and AI solutions. By combining technical expertise with strategic thinking, we help businesses unlock new opportunities...
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LimTC builds dedicated customer support, customer success, and operations teams for growing businesses. Based in Ukraine since 2017, we source every team member for your specific role against a profile you approve, never a shared agent pool, and you sign off on each hire yourself. A dedicated senior project...
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Viginet Software is a cybersecurity company committed to delivering reliable and innovative security solutions for today's digital world. Our mission is to help individuals and businesses protect their systems, data, and online activities from constantly evolving cyber threats through modern security...
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WeCare Billing LLC is a trusted medical billing and revenue cycle management company that helps healthcare providers maximize revenue through accurate billing, faster claim processing, proactive denial management, and compliance-focused solutions tailored to practices of all sizes...
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From individuals and entrepreneurs, small and medium-sized businesses, right through to large corporations and government bodies, our administrative assistants are helping our clients become more efficient by streamlining their processes...
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myVA360 provides on-going, on-demand support for businesses of all sizes. Get matched with a dedicated virtual assistant with a wide range of skills, for a fraction of the cost of hiring an employee...
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Looking for a Reliable AI-Driven Outsourced Call Center in Indonesia? Callindo Delivers Top-notch Services to Enhance Your Customer Experience and Boost Your Business...
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We provide a full cycle of turning your data into a real asset - from building real-time systems to product analytics and dashboards for individual business units...
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NQX is a Canadian customer experience and contact center solutions provider offering contact center outsourcing, digital transformation, AI-powered solutions, CX consulting, automation, analytics, software development, and omnichannel customer support. It helps businesses modernize and scale their customer...
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CareCloud, Inc. is a prominent provider of proprietary cloud-based healthcare solutions for expanding healthcare organizations. CareCloud (Nasdaq: CCLD, CCLDP, CCLDO), formerly known as MTBC, provides the most comprehensive technology-enabled solutions to healthcare organizations of all sizes and across the...
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Go4Customer specializes in call center outsourcing, offering innovative and performance-driven customer support solutions across various industries. Through advanced technology, in-depth insights and industry expertise, we provide a comprehensive approach that covers voice, live chat, email and social media...
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Our USA-based Medical Billing Company streamlines billing operations for healthcare providers, ensuring increased revenue, reduced costs, and minimized risk. From small practices to large hospitals, we handle denials management, credentialing, coding, and payer verification with expert precision...
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LM Marketing Integral is the agency that will help you in your participation in BTL Exhibitions, Congresses, Events and Actions. We design and develop personalized projects, focused on the needs of each company. LM Marketing Integral is located in the city of Buenos Aires, and provides its services of...
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Velan Info Services (Velan) is a successful IT & ITES offshore business process management (BPM) company with an impeccable track record of delivering services to its clients in North America, Europe and Australia. Velan's BPM services help to focus on your core business and result in an increased revenue...
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When you decide to outsource your needs to Allianze BPO International, we make it a point ensure an accurate and quality-oriented output, no matter what the size of the project is. We have a team of professional and dedicated team members who possess a high set of skills and expertise...
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BillingParadise started in 2004 as a small medical billing company with big dreams. We wanted to enable group practices, hospitals, clinics and independent medical practice practices to run a healthcare organization without the pressure of working for a certain bottom-line...
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Trupp Global: Your Trusted Partner for Back-Office Support and Customer Experience Services...
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GA Technocare Technology is a leading IT solution and service provider, committed to offering innovative solutions and professional services to customers across the globe...
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We are a company based in Vilnius, Lithuania providing comprehensive Business Process Outsourcing (BPO) services to fulfill specific client needs...
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Here at The Contact Company, we add value for clients, working as trusted partners to manage and develop their customer contact processes...
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Our Triniter BPO help top fortune and medium companies to expand their customer support and back-office support teams. As we have offices in Miami, US, Chennai, India and Manila, our BPO company has been able to work 24/7 continuously...
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Since its inception in 2009, Intelegencia has been transforming businesses through its service offerings in Technology, BPO, Back Office, Data and Cloud Engineering...
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We are a well established Australian based offshore outsourcing company...
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QuisLex is an award-winning alternative legal services provider that specializes in managed document review, contract management, compliance services, legal spend management, and legal operations consulting...
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Acquire Intelligence (formerly Acquire BPO) is a business transformation company and a leading global provider of business process outsourcing (BPO) and AI consulting services. Our transformation approach is built around the Automate, Eliminate, Reallocate framework...
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We are your go-to partner, assisting you in all your business and personal tasks. Our team of experienced and efficient virtual assistants have a result-oriented approach for every task, ensuring that you get your work DONE on time...
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IQ BackOffice is the leading accounting automation provider, offering 99.97% quality and up to 68% savings to companies around the globe...
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Solvo is a company specially created to be a strategic partner in North America providing back office support for US based companies, turning it into our front office...
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We build and manage your own dedicated teams of live chat agents, customer support agents, social media support, back-office support, and content translators...
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MindSpace was founded in 2007 and offers bookkeeping outsourcing and accounting outsourcing services to individuals and SME’s who are based in the US, UK, Canada, Ireland, and Australia...
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TopSource Worldwide specializes in employer of record services, offering a comprehensive range of payroll, accounting, and HR-related services to meet the diverse needs of businesses. With an award-winning reputation and the trust of over 800 clients, TopSource provides high-quality web-based services that...
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Zventus is a global services provider of management consulting, staffing solutions, and outsourcing services that empower organizations to innovate, improve and grow their business...
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We are a design and development agency that builds beautiful websites that scale your business. We are a team of 15+ passionate design and development enthusiasts who help you simplify your complex web solution using cutting edge technologies...
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ASC Group is a leading provider for outsourcing services to accounting & Bookkeeping, legal, financial, and Business consulting services to small/medium/large enterprises in India, USA, Japan, Singapore, UK, Canada. The Group carries 25+ years of experience in advising 1000 + business globally...
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Established in 2019, we began operations with a 30-member team focused on domestic collections and recovery. Through consistent performance, operational discipline, and a client-centric approach, we have scaled to a 470-strong workforce. Today, we deliver comprehensive business process support with...
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Envision Circle is an innovative software solutions company. We are specialised in providing software solutions for ecommerce platforms, travel agencies and customer relationship management...
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BellMedex is the nation's most highly rated revenue cycle management company. Our customers enjoy superior communication, rapid response times, best-in-class claims management, and exceptional claim follow-up and denial management...
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NewTech RCM Solutions is a leading healthcare outsourcing service provider offering comprehensive revenue cycle management solutions and other customized services to healthcare providers throughout Nashville, TN and beyond. Our team of experts has years of experience in Durable Medical Equipment DME billing...
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Outsourcing service which we are provider is dedicated solution for foreign companies. We have e-commerce specialists doing expansion at amazon, ebay, aliekpress,allegro and more marketplaces. We also provide iGaming solutions as a customer support 365/24/7 and compliance team...
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Unbench is a B2B hiring platform that helps companies find top tech talent quickly and cost-effectively. Instead of working with multiple recruiting agencies separately, businesses can post a single request and receive pre-screened candidates from a network of vetted recruiting partners...
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We believe that every BPO company knows and understands what they do. But very few know why they do what they do. And by "why" it does not mean to "make a profit" because that's a result and it always will be.With the Remote Group, our ultimate goal is to build relationships with those who share our beliefs...
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Ziscomm revolutionizes business connectivity through innovative communication solutions, empowering enterprises to thrive amidst competition with seamless collaboration and success-driven outsourcing services...
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Enfinity Medical Billing is a healthcare revenue cycle management company that helps organizations maximize revenue and streamline operations through medical billing, transcription, credentialing, auditing, and consultation services...
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We are dynamic and versatile team of digital marketing experts who bring together diverse talents and experiences to deliver exceptional results for our clients...
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inCall Systems is an Outsourced Business Service Provider (BPO) of over 20 years, offering End-to-End Integrated Marketing and Customer Services solutions that delivers results.Our core expertise comprises Database Management, Customer Interaction Centre and Demand and Lead Generation solutions, we...
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At Shispare, we're more than a tech company, we're a business's partner in innovation, with agile team of experts turning complex problems into smart, scalable solutions. We believe every business needs tailor made solutions that help them grow smarter, and faster...
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Rated 4.8 on Google and 4.7 on Trustpilot, DesignRush Agency Directory is a reliable resource for finding BPO companies. We owe this to our executive selection team, which follows a strict screening process when featuring agencies on the platform, assessing key performance indicators, like portfolio, client reviews, and industry reputation.
Learn more about DesignRush Agency Ranking Methodology.
DesignRush sustains a directory of over 40,000 agencies categorized by service category, location, expertise, and reviews. We build our database in two ways:
Agencies can also reach out to DesignRush and must go through the verification process prior to being listed.
Business process outsourcing, or BPO companies, charge between $8 and $60 per hour for customer service, with monthly per-agent rates ranging from $1,200 to $4,000 depending on location, skill level, and support complexity.
What you pay depends on the contract structure. There are four main models:
When two BPO firms quote similar prices, the decision should come down to industry experience, agent attrition rates, SLA terms with defined remedies, and how each vendor handles your specific exception cases, not the headline rate.
Ask for case studies from clients in your industry. A BPO company with relevant experience can start right away, while one without it will learn on your dime.
Then go beyond the deck. Give both vendors your two or three most complex support scenarios and ask them to walk you through exactly how they’d handle each one. The vendor with a documented protocol beats the one that says, “We’d escalate.”
Pay close attention to SLA clauses, specifically what happens when they’re missed, not just what the targets are. Two vendors can quote identical SLAs but differ completely on the consequences for missing them.
Finally, ask for the agent attrition rate for the specific team being proposed, not the company average. High turnover on your account means constant retraining and inconsistent service, regardless of the price.
The contract terms most buyers accept are auto-renewal clauses with short notice windows, SLAs with no financial remedy for misses, and IP clauses that leave process documentation owned by the vendor — all of which remove your leverage once performance drops.
Four terms worth pushing back on before you sign:
The simplest check: read the contract assuming performance will eventually disappoint. If you have no leverage when that happens, negotiate before you sign.
BPO companies handle volume surges through a combination of flexible staffing, automation, and cross-trained overflow teams, but how well they execute depends entirely on what your contract says about surge capacity before it happens.
Most BPO providers have a few ways to handle sudden spikes:
But not every BPO provider handles this well. When surges go unmanaged, call abandonment rates can reach 15%, which means frustrated customers and damage to your brand, not the vendor’s.
The right time to ask about this is before you sign. Find out how much notice your BPO company needs to scale up, and what the contract says about volume above your agreed tier.
A vendor who can staff up fast but delivers off-brand service during your busiest period is a liability, not a solution.
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